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  • IT Support Specialist

    Paladin Consulting 4.6company rating

    Network technician job in Fort Worth, TX

    Westlake, TX Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology. Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance. Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage. Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions). Support and maintain endpoints with respect to antivirus and security policies. Provide support for Sales and Field teams located across the US and Canada. Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE. Recommend small automation improvements using AI-assisted workflows. Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments. Use EasyVista for ticketing, documentation, and asset tracking. Maintain accurate user, device, and software documentation. Assist with audit readiness and ensure traceability of regulated IT activities. Technical Skills: Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada. Operational Knowledge: Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
    $40k-71k yearly est. 1d ago
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  • IT - Teamcenter Administrator

    Acro Service Corp 4.8company rating

    Network technician job in Fort Worth, TX

    Job Title: IT - Teamcenter Administrator Duration: 12 Months 1st Shift (07:00 AM - 03:30 PM) Contract To Hire Opportunity Fully Onsite Job Description: The selected candidate will be responsible for next generation Integrated Product Support (IPS) landscape which includes Teamcenter, Cortona 3D, SLICwave, and more. The candidate must be a self-starter, have the ability to balance daily operations as well as project work, and should possess diverse technical experience, business acumen, and strong customer service skills. Job Responsibilities: • Own Teamcenter Administration for the enterprise, consulting with business leaders and application users to deliver technical and functional solutions • Lead activities to design, build, and test delivery systems and components for IPS suite of applications including Teamcenter, Cortona 3D, and SLICwave, among others • Assist the IT PLM admin team with support of other engineering applications as needed including patching, upgrades, and end-user support tasks • Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks • Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements • Provide quick and efficient support of incidents and outages • Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project updates • Work effectively with process owners and SMEs to understand business requirements • Create/update support documentation, ensuring accuracy and appropriate detail Education Requirements: Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or similar is required Position Requirements: • 5+ years of experience with application and Windows server administration • 5+ years of Teamcenter system administration • Experience implementing and upgrading Teamcenter • Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences • Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.) • Demonstrated teamwork and collaboration in a professional setting • Strong problem solving and critical thinking skills • Ability to work independently and as part of a team • Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly • Temp to Perm Preferred Skills: • Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.) • Exposure to Logistics Systems and/or Service Bill of Material • Basic understanding of databases • Familiarity with Linux OS • Strong organizational, analytical, multitasking, and time management skills • Ability to mentor peers on required skillsets and process knowledge
    $65k-84k yearly est. 4d ago
  • IT Support Specialist - Construction - up to $100k

    Andersen James Group

    Network technician job in Fort Worth, TX

    IT Support Specialist - Construction Up to $100k salary A growing construction contractor is hiring an IT Support Specialist to support office staff and field teams across multiple project sites. This role is ideal for someone early in their IT career who already understands construction environments and wants more ownership, exposure, and responsibility. You will handle day-to-day IT support, user training, and system setup, while helping improve how technology is used across the business. Fluent Spanish speakers required. What You'll Be Doing Provide IT support for office and field employees Set up and support laptops, tablets, phones, and jobsite devices Troubleshoot Microsoft 365, logins, permissions, and basic network issues Manage user access across construction software platforms Support multiple project sites with remote and in-person IT help Train new hires and existing staff on company systems and tools Create simple training guides and onboarding materials Assist with rollout and adoption of new technology and AI tools Provide bilingual IT support and training (English / Spanish) Visit jobsites when hands-on support is needed What You'll Need 2+ years of IT support experience Experience supporting a construction or field-based business Comfortable working with multiple project sites and teams Strong Microsoft 365 experience Familiarity with construction software is a plus Interest in AI tools and new technology Fluent in English and Spanish (spoken and written) Valid driver's license What's On Offer Long-term role with a stable construction contractor Hands-on IT position with real responsibility Exposure to field operations and project sites Opportunity to grow with the business as systems expand Supportive environment with room to develop your career IT Support Specialist - Construction Up to $100k salary
    $100k yearly 3d ago
  • Network Technician

    Randstad USA 4.6company rating

    Network technician job in Dallas, TX

    2 Network Technicians Length of Contract: Through April of 2026 w/ potential of running through all of 2026 Hourly Pay: 25.00 - 28.00 p/hr W2 Contract Only Network Refreshes for 160 clinics to start. Generally consist of 1:00 and 10:00 network switches per clinic and up to 25 wireless access points. Preliminary surveys before they go in and do the network swap where the team is going onsite and conducting a full network work audit and physical device location Workday: ● up to 8 hrs. a day, possibly less during surveys. ● will cover drivetime and mileage ● ideally 1 site per day, possibly 2 smaller when during surveys ● Possibly longer days during install days, we will not leave until the site is operational. ● Survey will be during clinic hours ● install will be after clinic hours ● no shift differential pay Duties: ● Rack and stack network gear ● Installation of AP's ● Data collection from Phones, PC, data ports and cabling tracing. ● Cleanliness ● Customer service
    $56k-79k yearly est. 1d ago
  • Systems Administrator (Healthcare IT)

    Surepoint Medical Centers

    Network technician job in Mansfield, TX

    The role: We are seeking an experienced Systems Administrator to support, maintain, and secure our IT infrastructure in a healthcare environment. The ideal candidate will have strong hands-on experience with Active Directory, cloud services (AWS), VPN technologies, DNS/DHCP, and network security, along with a solid understanding of healthcare IT systems and compliance requirements such as HIPAA. What you'll do: Administer, maintain, and support Active Directory, including user provisioning, Group Policy, AD sync, and identity lifecycle management Manage directory synchronization between on-premises environments and cloud platforms Design, implement, and support AWS infrastructure, including EC2, IAM, VPCs, security groups, and monitoring Configure and maintain VPN solutions for secure remote access and site-to-site connectivity Administer DNS and DHCP services to ensure reliable network name resolution and IP management Implement and maintain network security controls, including firewalls, access controls, intrusion detection/prevention, and endpoint security Monitor system performance, availability, and security, responding to incidents and outages as needed Support and maintain healthcare IT systems, including EHR/EMR platforms and clinical applications Ensure compliance with HIPAA, HITECH, and internal security policies through audits, documentation, and risk assessments Perform system patching, upgrades, backups, and disaster recovery testing Collaborate with clinical, administrative, and security teams to support healthcare workflows Document system configurations, procedures, and change management activities Who we're looking for: 3-5+ years of experience as a Systems Administrator or similar role Strong experience with Active Directory, including AD sync and identity management Hands-on experience with AWS services in a production environment Proficiency in VPN technologies, DNS, and DHCP Solid understanding of network security principles and best practices Experience working in a healthcare IT environment Knowledge of HIPAA compliance and healthcare data security requirements Strong troubleshooting and problem-solving skills Excellent documentation and communication skills Preferred qualifications: Experience with Azure AD, hybrid identity, or M365 Familiarity with scripting (PowerShell, Bash, or Python) Experience with security frameworks (NIST, CIS) Healthcare certifications or IT security certifications (e.g., Security+, AWS, HCISPP) Work Environment: Healthcare/clinical setting requiring high availability and data security On-call or after-hours
    $63k-83k yearly est. 1d ago
  • Technical Support Engineer, Splunk o11y Cloud (Fedramp)

    Cisco Systems, Inc. 4.8company rating

    Network technician job in Richardson, TX

    Meet the Team Join us as we pursue our disruptive new vision to provide a world-class, real-time observability platform that combines logging, monitoring, and tracing. We are seeking an individual with technical support or consulting experience to provide support services for the Splunk Observability Cloud solution. This individual will work closely with our customers and field delivery personnel to provide break-fix support, operational maintenance, and Premium support services. This position is an integral part of the long-term plan to grow the relationship with our customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in a fast-paced, customer-focused, and fun environment. Diversity Matters, we harness our unique strengths to deliver the best outcomes. We work closely with several different parts of the organization to learn and educate each other, then we build the right solution for all parties; transparency is at our core. We have fun doing phenomenal work with great people. Come become one of us. This role can be performed out of our Richardson, TX or Boulder, CO locations. Your Impact Support customers who have implemented the Splunk Observability Cloud SaaS solution, guiding the resolution of customer issues and escalations in a professional and timely manner, adhering to SLA guidelines. Provide clear and effective written and verbal communication to customers, including phone and Webex-based support. Collaborate with Splunk Development Engineers and Customer Success teams to address customer problems effectively. Contribute to the creation of technical knowledge content to empower customer self-service. Utilize existing troubleshooting skills and web technologies knowledge, while further developing expertise in development languages such as .NET, Java, and/or node.JS. Thoroughly investigate technical issues to determine root causes and propose effective solutions or workarounds. Support the reproduction of customer issues, file detailed bug reports, escalate cases to Engineering when necessary, and provide comprehensive documentation. Minimum Qualifications Applicants MUST be a U.S. Citizen due to the position may require access to U.S. export-controlled technologies, technical data, and/or sensitive government data. Flexibility to participate in on-call rotations may be required to support our federal customers. 3+ years of experience in customer support, technical account management, or a related field. A foundational understanding of Kubernetes, REST APIs, cloud computing, and observability concepts. Exceptional verbal and written communication skills. Strong troubleshooting and analytical abilities. Preferred Qualifications Excellent time management skills with the ability to effectively prioritize SLA-driven customer issues. A passion for technology and a dedication to thriving in an ever-evolving technical environment. A customer-centric attitude and a strong willingness to learn. A Bachelor's degree in computer science or a related field, or equivalent work experience. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $94,200.00 to $125,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $117,600.00 - $171,500.00 Non-Metro New York state & Washington state: $102,400.00 - $165,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $117.6k-171.5k yearly 2d ago
  • Wireless Network Support Engineer (4G/5G Trials & Log Analysis)

    Nextgen | GTA: A Kelly Telecom Company

    Network technician job in Plano, TX

    These positions support trial and proof-of-concept initiatives, focused on data logging, feature testing, and HQ-level analysis. The scope remains consistent with previous engagements, with no material changes. Workload will fluctuate based on trial duration and outcomes. The hiring team is open to candidates with varying experience levels, placing strong emphasis on communication, willingness to learn, accountability, and attitude. A prior successful hire (“Yash”) was referenced as the ideal profile. Key Responsibilities Perform system-level log capture and analysis across multiple network elements in the 4G/5G network architecture to identify root causes of product and performance issues. Conduct feature testing and support trial and POC activities. Document troubleshooting steps and maintain/update technical documentation. Perform initial analysis of network KPI degradation to quantify and qualify issues. Proactively execute ad-hoc and periodic audits, including parameter audits, issue signature audits, and software/firmware audits. Identify automation opportunities and implement scripts for log analysis to support internal and external customer discussions. Drive issue resolution by coordinating with cross-functional engineering teams. Manage and communicate ticket status updates clearly and consistently to customers. Execute software and patch upgrades on network elements to support feature testing and issue resolution verification. Provide 24x7 support as needed for commercial network outages and performance issues. Participate in technical reviews and provide customer-facing technical support when required. Qualifications Bachelor's degree in Telecommunications, Network Engineering, or related field. Minimum 2+ years of experience in a wireless telecom environment. Good knowledge of UNIX/Linux operating systems. Good scripting skills using Python, Shell, Perl, or similar. Strong documentation and communication skills; ability to work effectively in a small, dynamic team. Strong proficiency in MS Office tools (Excel, PowerPoint, Word). Strong analytical skills to investigate and evaluate trending data for issue resolution. Good understanding of 4G and 5G wireless network architecture concepts. Knowledge of RAN protocols and interfaces such as S1-MME, S1-U is a plus. Familiarity with trouble ticketing and knowledge management systems. Willingness to work night shifts as needed to support debugging with offshore R&D teams. What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Long-Term growth potential 401k With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
    $68k-91k yearly est. 4d ago
  • Desktop Technician

    Teksystems 4.4company rating

    Network technician job in Dallas, TX

    This role is responsible for assessing endpoint equipment at distributor locations to ensure devices meet company standards. The technician will evaluate existing equipment and propose replacements, repairs, or updates as needed. This individual will coordinate recommendations with Regional Managers, open and manage service tickets, and assist the EUC team with imaging, replacements, and repairs when required. The role requires strong organizational skills, clear communication, and the ability to work across technical and non-technical stakeholders while maintaining a high level of customer service. *Skills* Desktop, Windows 10, Imaging, Hardware, troubleshooting, support, customer service, Active Directory, O365, Deployment, Technical support, Help desk, MacOS, Linux, Networking, TCP, IP, DNS, DHCP, VPN, SCCM, Intune *Top Skills Details* Desktop,Windows 10,Imaging,Hardware,troubleshooting,support,customer service,Active Directory,O365,Deployment,Technical support,Help desk *Additional Skills & Qualifications* - Exceptional organizational, time management, and prioritization skills. - Strong customer service mindset with professionalism, empathy, and patience. - Ability to troubleshoot hardware issues including desktops, laptops, servers, and peripherals. - Familiarity with networking fundamentals such as TCP/IP, DNS, DHCP, and VPNs. - Experience installing and supporting productivity software (Office 365, antivirus, business applications). - Ability to perform remote troubleshooting using tools such as Teams, RDP, or TeamViewer. - Strong problem-solving skills with a focus on root-cause analysis and solution validation. *Experience Level* Intermediate Level *Job Type & Location*This is a Contract to Hire position based out of Dallas, TX. *Pay and Benefits*The pay range for this position is $23.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Dallas,TX. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $23-26 hourly 2d ago
  • Technical Support Specialist, Electronics

    Cellgate Access Control Systems

    Network technician job in Carrollton, TX

    About CellGate CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams. The Role We are seeking a Technical Support Specialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems. Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting. This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technical support environment with opportunities for advancement as technical proficiency and responsibility increase. Key Responsibilities Provide phone-based technical support to dealers and technicians using CellGate systems Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength Guide customers in the use of multimeters to check voltage, continuity, and resistance Identify whether issues stem from wiring, power, signal, configuration, or hardware Follow documented troubleshooting workflows and escalation procedures Clearly document findings, actions taken, and resolutions in the case management system Collaborate with teammates to improve troubleshooting processes and product reliability Ideal Candidate Profile This role is a strong fit for candidates who have: Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems Regularly used multimeters for diagnostics such as voltage, continuity, and resistance Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics Comfort explaining technical concepts clearly over the phone Interest in learning access control and cellular-based systems, with training provided Strong attention to detail and a methodical troubleshooting mindset If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar. What This Role Is (and Is Not) This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation Why Technicians Choose This Role No field work or travel Apply hands-on electronics knowledge in a clean, team-based environment Consistent schedule and in-office stability Structured training on access control and cellular-based systems Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs Employment Details Location: Carrollton, TX (on-site) Employment Type: Full-time Compensation: $20-25 per hour Required Qualifications (Screening) At least 1 year of technical support, electronics, or low-voltage experience Willingness to undergo background check and drug screening per local regulations Comfortable working in an on-site setting Comfortable commuting to the job's location Preferred Qualifications Experience supporting or installing electronic or low-voltage systems Prior phone-based or customer-facing technical support experience
    $20-25 hourly 4d ago
  • Help Desk Technician

    Dexian

    Network technician job in Plano, TX

    Job Title: Technical Support Representative Type: 6+ Month contract Shift Expectations There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required. Position Summary The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users. The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience. Key Responsibilities Handle inbound support calls in a high-volume environment Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues Guide users through step-by-step resolutions over the phone Identify issues, resolve at first contact when possible, and escalate appropriately Accurately document issues, actions taken, and resolutions in ticketing or CRM systems Navigate multiple systems while actively supporting live calls Follow defined processes and adapt to changing tools and procedures Training & Attendance Expectations Training schedule: Monday-Friday, 8:00 AM - 4:30 PM Training is 100% onsite Training performance is evaluated before independent call handling Attendance and punctuality during training are critical Multiple unexcused late arrivals or absences may result in release Any no-call/no-show will result in immediate release Shift Expectations No fixed shifts; flexibility is required Coverage may include mid-day, nights, weekends, and holidays Candidates must clearly communicate shift availability during screening DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $36k-60k yearly est. 4d ago
  • Principal Auditor - Global Payment Network

    Capital One 4.7company rating

    Network technician job in Plano, TX

    Principal Auditor - Global Payment Network Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Discover Financial Services global payments network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $119,400 - $136,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $119,400 - $136,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $131,300 - $149,800 for Prin Assoc, Cyber Risk & Analysis New York, NY: $143,200 - $163,500 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $119,400 - $136,200 for Prin Assoc, Cyber Risk & Analysis Richmond, VA: $119,400 - $136,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $119,400 - $136,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $143.2k-163.5k yearly 5h ago
  • Learning Management System Administrator - Dallas or Atlanta

    Dominium Management Services 4.1company rating

    Network technician job in Dallas, TX

    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity. Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally. POSITION SUMMARY: The Learning Management System (LMS) Administrator is responsible for managing and optimizing the Learning Management System (LMS) powered by Yardi to support organizational learning, compliance, and development initiatives across the organization. This role ensures seamless system functionality, accurate user access, effective content management, and alignment of training programs with company goals. The LMS Administrator will partner with HR, IT, Property Management and business leaders to deliver a best-in-class learning experience for both corporate and onsite property teams. ESSENTIAL FUNCTIONS: LMS System Architecture and Administration - Manages security roles API/UltiPro sync, supports organizational changes due to acquisitions, new property transitions and department reorganizations, and maintains system integrations (SSO, Yardi Voyager). Training Assignment & Automation - Sets and maintains auto-assignment rules based on role, location, and hire date and recurring training; Ensures assignment logic stays current as job titles, org structures, and compliance needs evolve. Content Management - Creates and organizes folders, uploads media, develops courses (SCORM, videos, documents), maintains learning paths, prerequisites, and catalog structure. Ensures all content is accessible and optimized for employees in various site and corporate environments. Content Governance - Applies naming conventions, branding standards, archive outdated content, and integrates Yardi catalog courses into the company catalog. Training Delivery & Onboarding - Assigns compliance and operational training, and tracks attendance and completions. Collaborates with the Onboarding Specialist to maintain a streamlined, role-specific new hire learning path for leasing, maintenance, corporate, and other teams. Develops dashboards for leaders to monitor training completion trends. Compliance Reporting - Generates compliance and custom reports, exports data for audits, and maintains audit logs for assignments and completions. Ensures adherence to regulatory requirements and maintains accurate records for audits and leadership reviews. Partners with Department Training Teams and Business Leaders on follow up and completions. User Support Resolution - Responds to service desk tickets, provides manager guidance on tracking progress, and escalates system issues to vendor support. Quality Assurance & Continuous Improvement - Reviews learner feedback, monitors training effectiveness, audits catalogs, and updates learning paths based on business needs. Identifies process gaps and recommends enhancements to improve learner experience and operational efficiency. Strategic LMS Initiatives - Partners with Director of Talent Development and department training teams on LMS strategic initiatives, partners with IT & Yardi for upgrades, new LMS features, provides input for budget forecasting, explores automation, and promotes learning culture (e.g., gamification via Leaderboards). Supports LMS components during acquisitions, dispositions, or large-scale organizational changes. Assists with other projects and tasks (or duties) assigned by manager. QUALIFICATIONS: Bachelor's degree in Human Resources or related field, or equivalent combinations of education and experience. 2 years of experience administering an LMS (Yardi experience). Experience with HRIS integrations (UKG) Proficient in Microsoft Office Suite(Word, Excel, Outlook) and understanding of SCORM, eLearning standards, and system integrations. Working knowledge of Fair Housing, state-mandated training, and other compliance-driven learning requirements. Familiarity with adult learning principles and LMS best practices. Strong analytical skills with the ability to build custom reports and dashboards. Excellent problem-solving and communication skills. Ability to manage multiple priorities in a fast-paced environment. About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located. We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund. Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law. #LI-JM1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $63k-81k yearly est. 3d ago
  • Information Technology Specialist

    Kaye/Bassman International

    Network technician job in Plano, TX

    IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
    $63k-89k yearly est. 2d ago
  • Technician, Managed Services Operations (Irving, Texas & Orlando, Florida)

    Presidio Networked Solutions, LLC

    Network technician job in Irving, TX

    Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Our Managed Service Operations Technicians earn a competitive base salary and exceptional benefit plans - along with top training and support, and recognition for high performers. If you're coachable, persistent, smart, executive-savvy, and looking for your next great adventure, Presidio is the place for you. Purpose: The Managed Services Operations Technician is a team member responsible for monitoring and managing customer networking, datacenter, security and collaboration platforms. Scope: This position will work on the Managed Services Operations team as a Technician focusing on network, voice and/or datacenter technologies, under the direct management of the Managed Services Center Operations Manager, Orlando. The technician will be the primary point of contact for all incidents into the MSC. The position is subject to shift work and a candidate would be expected to move to different shifts as needed. The candidate will be expected to interact with customers, peers and management via phone, IM, video, and email to ensure customer issues are resolved per contracted SLA's while documenting all actions and communication in the ticketing system, ServiceNow. Travel Requirements: This position does not require any travel. Job Responsibilities: The Managed Services Operations Technician will be responsible for the monitoring and management of network, datacenter, security and voice technologies. This includes but is not limited to Cisco, VMWare, Palo Alto, Juniper, F5, HP, NetApp and other associated technologies. Provides remote hardware/software support; documentation, support logs and other related information throughout triage process. Assists in monitoring and maintaining network hardware and software; analyzes and troubleshoots the logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis. Interacts and works directly with multiple advanced engineering groups and vendors to escalate technical issues, provide customer updates and drive incidents to resolution often collaborating between more than one group at a time. Interacts with telecommunication, hardware and software vendors and operates on the customers' behalf to drive resolution of issues while providing regular progress updates to any incident stakeholders. Maintains excellent communication with the Managed Services Operations Manager and supervisors on all tasks and projects. Responsible for communicating with customers, peers, team and managers regarding incident, request and change management. Creates and maintains good technical documentation. Uses monitoring tools to investigate potential issues or respond to monitoring events, this includes Zenoss, Nimsoft, Prognosis and EMC Smarts. Required Skills: Possesses leadership qualities and works directly with customers to ensure customer satisfaction. Strong client-facing skills, assertiveness, strong communications skills, leadership and self-starter. Strong troubleshooting skills to respond to monitoring events and quickly triage impact and identify next steps to drive resolution. Excellent verbal and written communication skills. Ability to work independently when assigned a task and follow it through to completion. Ability to make sound, quick decisions to recover application availability to customers. Ability to work in a team and independently fix issues with little or no supervision. Detail and process oriented individual. Ability to work in fast paced environment. Ability to work in a 24 x 7 NOC environment to support customers' needs. Additional Desired Skills: CCNA CCNP ITILv3 Foundation Education and Experience: High School Diploma/GED or Bachelor's degree and/or military experience. 1+ years work or education experience maintaining, utilizing, and troubleshooting Cisco IOS. 1+ years work or education experience utilizing a ticketing system such as Remedy, ServiceNow. 1+ years' work or education experience using network monitoring tools such as Nimsoft, Zenoss, Prognosis, EMC Smarts. 1+ years' work or education experience maintaining, utilizing, and troubleshooting voice platforms. 1+ years' work or education experience maintaining, utilizing, and troubleshooting datacenter platforms. Hands-on work or education experience working routing protocols MPLS, Multicast, GRE, VoIP, HSRP, QoS, L2 switching, etc. Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit **************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $44k-69k yearly est. 2d ago
  • Network Support - Dallas, TX

    Computer Services Company 4.0company rating

    Network technician job in Dallas, TX

    Network Support $24/HR - $35/HR Computer Services Company Full Time Position Amazing Management and Support Staff! Sonic Walls, Cisco, Lan, Wan and VPN. Network Installation, Set Up and Troubleshooting. Please Apply By CV or Resume
    $24 hourly 17d ago
  • Field Technician Starlink/Dish Network

    Southern Star 4.7company rating

    Network technician job in Coppell, TX

    Training/Base pay rate of $17.00 per hour. The Base rate increases .50 upon completion of 60 days of employment. We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills. If your post-training base rate, plus bonuses and commission don't bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule. Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months. About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Successfully upsell products and services to customers while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
    $60k-85k yearly Auto-Apply 5d ago
  • Technician, Field Network

    Rise Broadband 3.9company rating

    Network technician job in Alvarado, TX

    is filled. Rise Broadband is seeking a highly motivated Field Network Technician to join our team. The successful candidate will be responsible for the maintenance, installation, and repair of telecommunications towers and related equipment. The technician will work with a team to ensure that all towers are in good working condition, meet safety standards, and are operating at maximum efficiency. Essential Duties/Responsibilities Perform routine maintenance on telecommunications towers and related equipment, including replacing or repairing parts as needed Conduct inspections of towers and equipment to ensure compliance with safety regulations and industry standards Install new telecommunications equipment on towers, including antennas, cables, and related hardware Work with a team to troubleshoot and diagnose problems with tower equipment and systems Use specialized tools and equipment, such as hand tools, power tools, and electronic testing equipment, to complete assigned tasks Climb towers to access equipment and perform maintenance and repair work Adhere to all safety protocols and guidelines when working at heights and in potentially hazardous environments Complete all required paperwork and documentation related to job duties Job Requirements High school diploma or equivalent required Previous experience working in telecommunications tower maintenance, repair, or installation preferred Ability to work at heights up to 400 feet and in potentially hazardous environments required Comfort with climbing ladders, towers, and other elevated structures required Ability to work with equipment that has a weight limit of 260 lbs or less required. Ability to read and interpret technical documents and schematics required Excellent problem-solving and troubleshooting skills required Strong communication and interpersonal skills required Ability to work independently or as part of a team required Valid driver's license and reliable transportation required Working Conditions Employee is constantly required to stand, walk, use hands to handle or feel objects, tools or controls and reach with hands and arms. Must possess physical conditioning and stamina to climb heights up to 400 feet and perform physically demanding tasks at such heights. Must be able to frequently climb a ladder and work in an elevated position. On a constant basis, must safely lift, carry and maneuver heavy or awkward objects 100 pounds or more, with or without assistance. Specific vision abilities required include close up, distance, peripheral vision, depth perception and the ability to adjust focus. Full spectrum color vision required. Must be able to work safely in a field or office environment. Must be adept at working in adverse weather conditions. Daily travel within the Company's geographical footprint is required. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link: **********************************************
    $39k-59k yearly est. Auto-Apply 60d+ ago
  • Data Governance Support Engineer

    Teksystems 4.4company rating

    Network technician job in Irving, TX

    Data Governance Support Engineer - Purview Job Description : * Minimum 3+ years of experience is required in Technical Support Roles. * Experience in handling data pipelines (Azure Synapse/ ADF preferred). * Basic concept of Data governance * Basic concept of Data catalog * Expertise and experience on database (SQL DB(on prem)/ Azure SQL/ Power BI/ Blob storage/ Databricks/ SAP(HANA/ECC)) * Knowledge on Data lineage. * Proficient with virtual networks, DNS zones, Azure private links. * Expertise and experience with Postman and REST API. o Create or update business metadata/ asset attribute. o Listing assets. * Experience in PowerShell. o Provisioning account/ service principles o Acquiring bearer tokens * Basic concept on workflows * Knowledge on Azure Key Vault, Service principle, Azure VM, Azure policies. * Logical and Critical thinking skills. * Deep technical and troubleshooting skills. * Communicate efficiently both written and verbally with a wide variety of customers. * Ability to take quick decisions, like when to escalate a ticket to next level. * Ability to work independently, be adaptable to change and varied working hours. * Experience working in a team environment, managing a diverse workload. * Manage all customer communication with the appropriate level of etiquette, timeliness, and professionalism, whilst working towards achieving the KPI targets. * Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. Consistently share best practices with team members and help create a knowledge base article to solve/workaround that issue. *Skills* azure synapse, azure data factory, sql database, azure sql, power bi, big data, Troubleshooting, Technical support *Top Skills Details* azure synapse, azure data factory, sql database, azure sql, power bi, big data, Troubleshooting, Technical support *Additional Skills & Qualifications* Candidate Requirements * Years of Experience Required: 3+ overall years of experience in the field. * Degrees or certifications required: No degree is required to be eligible for this role, but it is preferred to have a relevant degree. * Disqualifiers: Candidates with a majority of their experience in developer work, has poor communication skills, has not worked in a customer facing support role, or are missing any of the required technologies will not be eligible for the role. * Best vs. Average: The ideal resume would contain multiple years of experience with support engineering, troubleshooting, and is well articulated both on paper and in person. * Performance Indicators: Performance will be assessed based on quality of work and ticketing metrics. *Experience Level* Expert Level *Job Type & Location*This is a Contract position based out of Irving, TX. *Pay and Benefits*The pay range for this position is $38.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Irving,TX. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $38-40 hourly 2d ago
  • RAN Tier 2 Support

    Nextgen | GTA: A Kelly Telecom Company

    Network technician job in Plano, TX

    Looking for a RAN Tier 2 - Onsite- Plano TX accepting on W2 candidates, No C2C candidates What you will bring to the table as a RAN Tier 2: 10 Years of experience with RAN, RF Experienced in wireless (3g, 4g, 5g) Experience with end to end Call flow process Experience troubleshooting and scripting using Linux or Unix Experience with Tier 1 or tier 2 level work Experience with Samsung/ Nokia Willing to go onsite What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Long-Term growth potential 401k With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
    $39k-63k yearly est. 5d ago
  • Service Desk Technician I - Dallas Regional Office

    Dominium Management Services 4.1company rating

    Network technician job in Dallas, TX

    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity. Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally. POSITION SUMMARY: As an IT Service Desk Technician I, you will provide exceptional customer service to help users achieve business goals. You will record, track, and document the problem-solving process, prioritize and schedule tasks, and adhere to standards to maintain data integrity and security. You will escalate incidents as needed and ensure timely resolution of open issues. Utilizing software updates and knowledge bases, you will aid in problem resolution, troubleshoot PC virus and malware issues, and learn the software and hardware used by the organization. You will perform post-resolution follow-ups, assist in developing IT support topics, and help with PC setup and upgrades, while documenting support procedures. ESSENTIAL FUNCTIONS: Provides exceptional customer service to ensure all users can use systems to achieve business goals and objectives. Records, tracks, and documents the Service Desk problem-solving process through to final resolution. Prioritizes and schedules problem resolution tasks to ensure timely and efficient handling of issues. Adheres to Corporate/Departmental standards, policies, and procedures to maintain data integrity and security. Escalates incidents to the appropriate IT personnel or queue when necessary. Verifies that open incidents are followed up and resolved in a timely manner. Accesses software updates, knowledge bases, and other internet-based resources to aid in problem resolution. Provides deskside support for in office staff and remote support for property and remote staff Configures and manages IT assets Identifies and learns appropriate software and hardware used and supported by the organization. Performs post-resolution follow-ups to help requests and ensure user satisfaction. Handles additional projects as assigned. QUALIFICATIONS: Two (2) year IT degree or related combinations of education and experience, related IT certifications preferred. One (1) year of service desk experience preferred, and familiar with incident management. Must have a solid working knowledge of various Windows operating systems, MS Office products and email packages. Familiarity with Intune, Microsoft Exchange and Active Directory environments a plus. General working knowledge of networking and server concepts. Ability to setup and troubleshoot remote DSL and Cable installations and install and troubleshoot wireless routers at our remote sites. Excellent communication (written and verbal) and customer service skills. Ability to multitask and advanced ability in troubleshooting and solving problems. About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located. We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund. Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law. #LI-JM1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $39k-48k yearly est. 3d ago

Learn more about network technician jobs

How much does a network technician earn in Euless, TX?

The average network technician in Euless, TX earns between $45,000 and $88,000 annually. This compares to the national average network technician range of $51,000 to $92,000.

Average network technician salary in Euless, TX

$63,000

What are the biggest employers of Network Technicians in Euless, TX?

The biggest employers of Network Technicians in Euless, TX are:
  1. Collabera
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