Network technician jobs in Fairfield, CA

Employment: Full time Experience: 3-5 years in MSP / multi client support Highly Competitive Salary, Commensurate with experience Think Connected, established in 2005, is a full-service MSP headquartered in San Francisco, providing services throughout the Bay Area and nationwide. We strive to enable organizations to focus on their core competencies by managing their IT infrastructure with efficiency and expertise. Known for delivering value and fostering long-term client relationships, our mission is to provide responsive IT services that build trust and credibility. We are committed to empowering businesses with reliable and innovative technology solutions. Role Description This is a full-time, on-site role for a Mid-Level IT Systems Administrator located in San Francisco, CA. The IT Systems Administrator will oversee the day-to-day management, monitoring, and maintenance of IT systems and networks. Responsibilities include troubleshooting and resolving technical issues, providing technical support to end-users, implementing system upgrades, and ensuring optimal system performance. You'll own tickets and small projects end‑to‑end, frequently context‑switching across Microsoft 365 administration, Windows and mac OS endpoint support, Meraki networking, and RMM‑driven maintenance. You'll also be asked to think several steps ahead - defining a clear plan, validating assumptions, and communicating progress along the way. What You'll Do Provide frontline and escalated support for Windows and mac OS endpoints, productivity apps, and line‑of‑business tools. Administer Microsoft 365 (Exchange Online, SharePoint/OneDrive, Teams, security/compliance basics, conditional access, identity hygiene). Configure and troubleshoot Meraki networking (MX/MS/MR devices, VLANs, VPNs, firewall rules). Use RMM tools for monitoring, patching, and automation; contribute to script libraries. Lead small projects (workstation refreshes, email/domain cutovers, Wi‑Fi enhancements). Communicate clearly with clients and document all work in the ticketing system (Autotask PSA). Follow and improve SOPs/runbooks; maintain environment documentation. Qualifications 3-5 years MSP or multi‑tenant support experience Strong Microsoft 365 admin skills Experience in System Administration, including installing, configuring, and maintaining Server operating systems and software Proficiency in Network Administration, focusing on network setup, security protocols, and performance monitoring Strong skills in providing Technical Support and Troubleshooting for software, hardware, and network-related issues Solid understanding of broader Information Technology principles, infrastructure management, and industry best practices Critical thinking and multi‑step problem‑solving ability Ability to collaborate effectively in a team environment Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent professional experience Nice to Have SIEM platforms (Log360 Cloud, Sentinel) Intune and Azure AD/Entra ID experience mac OS MDM (Jamf/Kandji/Mosyle) VOIP administration (Genesys, GoTo, 8x8) Backup platforms (Veeam, ShadowProtect) Scripting (PowerShell/bash) Relevant certifications such as CompTIA Network+, CompTIA Security+, or Microsoft Certified Systems Administrator (MCSA) Benefits & Perks Health, dental, and vision insurance Matching 401(k) Paid time off and company holidays Performance‑based bonuses

Systems Administrator - Biotech | South San Francisco (Onsite) Contract: 6 months, extension likely (long term contract) Schedule: Monday-Friday, 8:00 AM - 5:00 PM (flexible start by ±30 mins) Pay Rate: $65-80/HR Benefits: This position is eligible for medical, dental, vision, and 401(k) About the Role A rapidly growing biotech company in South San Francisco is seeking a seasoned Systems Administrator to join its IT team. This is a long-term contract role with an opportunity to make a significant impact as the company scales operations following a successful IPO. You'll manage day-to-day IT operations across Mac and Windows environments, administer tools like Okta, O365, Intune, Zoom, and MDM platforms, and provide white-glove onsite support. This role requires someone who thrives in a dynamic, fast-paced environment and is comfortable working independently while building structure and documentation. Key Responsibilities Support and troubleshoot Mac (25%) and Windows (75%) environments Administer and maintain Okta, O365, Intune, Addigy, Zoom, Slack Manage helpdesk tickets and provide onsite support Develop documentation and assist in building IT policies and procedures Partner with internal IT team to reduce reliance on MSP resources Support both corporate and lab environments Required Experience 8+ years of IT experience in small-to-medium sized companies Strong expertise in Okta, O365, Intune, Zoom, and MDM platforms ITIL knowledge Proven ability to work independently in high-demand environments Excellent customer service and documentation skills Preferred Experience Biotech/pharma industry experience Lab environment exposure Experience with Addigy or Ninja RMM Prior experience creating IT policies and procedures Why Join? Work with a well-capitalized biotech company that recently went public Opportunity to stabilize IT operations and shape processes Collaborative team environment with growth potential Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

in San Mateo, CA. / $80-100K annual salary. The Sr. IT Support Technician role is equivalent to a Level 3 support role. It will be the escalation point for all boards and clients to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level. Responsibilities: Field incoming help requests from end users via both telephone and work orders in a courteous manner. Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. Build rapport and elicit problem details from help desk customers. Troubleshooting and performing routine maintenance of workstations and servers remotely. Maintaining a positive attitude and fast paced, detail oriented, and multi-tasking work ethic. Diagnostics of malfunctioning Apple and Windows hardware and software. Responding to, detailing work done, and closing remote support tickets. Maintenance and updating of our customer database used in creating service request orders. Assisting customers in purchasing decisions when needed. Maintaining a safe and clean work environment. Maintaining a professional image and attitude. Operational Management: Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution. Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow-ups to help requests. Develop help sheets and knowledge base articles for end users. Perform related duties consistent with the scope and intent of the position. Strong understanding of the Agile Methodology and workflow a plus. Required Skills: Hardware Practical knowledge of internal components of workstations and servers to include motherboards, ram, hard drives, video, sound, I/O, optical drives, ports and cooling systems. Practical knowledge of accessories including keyboards, pointing devices, scanners, printers, networking devices, routers, wireless devices, security devices and gaming devices. Practical knowledge of stress limitations, heating and cooling limitations, overclocking limitations, and networking limitations. Practical knowledge of assembly, disassembly, and maintenance of all hardware components. Software Experience with JAMF and/or Mosyle. Practical knowledge of all currently available Windows operating systems to include installation, recovery, setup and updating of all current versions. Understanding of Jira/Confluence ticketing/KB software. Understanding of ConnectWise Manage and Automate. Practical knowledge of major anti-viral, security and firewall technologies including installation, setup, recovery and updating. Practical knowledge of most major software suites for office use including Microsoft Office, WordPerfect Suite, and MS Works to include installation, setup, recovery and updating. Practical knowledge of all internet browsing, e-mail and communications software to include Internet Explorer, Netscape, Outlook (Express), Eudora, Firefox, Mozilla etc. Reasonable knowledge of server applications such as Active Directory, Exchange, MS Server 2008/2012/2016 Extensive application support experience. Working knowledge of a range of diagnostic utilities. Good understanding of the organization's goals and objectives. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Strong documentation skills. Personal Attributes: Ability to conduct research into a wide range of computing issues as required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered by our client. Applicants should apply via The Mice Groups Inc. website (******************* or through this careers site posting. We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates. Privacy Policy One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you've requested. The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website. The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to *******************

Seeking a Technical Associate to provide exceptional production support in a fast-paced, high-volume digital studio. This role is a unique hybrid of IT support, studio operations, and workflow automation. You will serve as the primary support for Macintosh workstations, manage hardware inventory, and ensure the technical infrastructure of the studio runs smoothly. Crucially, this role embraces modern efficiency; we are looking for a candidate who can leverage AI tools to accelerate the creation of scripts (Python, Bash, AppleScript) and support custom applications. While this is a technical support role, you will work cross-functionally to support Photographers, Art Directors, and Retouchers, ensuring that technology never slows down the creative process. Key Responsibilities 1. Studio Systems & Hardware Support Mac Fleet Management: Deploy and configure Macintosh workstations using Jamf. Troubleshoot hardware/software issues for the entire studio staff. Color Precision: Perform regular monitor calibration (Eizo/NEC) to ensure color accuracy across all capture and retouching stations. Peripherals & Infrastructure: Maintain and troubleshoot studio infrastructure, including Wi-Fi connectivity, network ports, Zoom Room configurations, and internal corporate badge printers. Physical Setup: Manage the physical setup of computer equipment on carts and workstations for incoming talent and crew. 2. Scripting, Automation & AI AI-Assisted Development: Utilize AI tools (LLMs) to efficiently write, debug, and optimize scripts for workflow automation. Tool Maintenance: Support and maintain custom internal applications written in Python, AppleScript, and Bash. Innovation: Proactively identify repetitive manual tasks in the studio workflow that can be solved with logical scripting solutions. 3. Asset Management & Operations Inventory Control: Responsible for the check-in/check-out process of technical gear. Maintain accurate asset tracking records. DAM Support: Act as a backup support for the Digital Asset Management system. Assist in training freelancers and staff on specific search queries and asset retrieval. Emergency On-Set Support: While not a Digital Tech role, provide emergency backup troubleshooting for tethering issues (Capture One/Camera connectivity) when immediate resolution is required to keep a shoot moving. Qualifications *Technical Expertise Mac OS Mastery: Deep understanding of the Macintosh operating system, file structures, and troubleshooting utilities. Scripting Logic: Functional knowledge of Python, Bash, or AppleScript, with a specific aptitude for using AI tools to generate and refine code. Network Fundamentals: Ability to troubleshoot Wi-Fi, Ethernet, and server connection issues in a corporate environment. Color Management: Familiarity with monitor calibration hardware and software (e.g., ColorNavigator, i1Profiler). Soft Skills & Environment High-Stakes Problem Solving: Ability to remain calm and resolve technical failures quickly during high-pressure photo shoots ($50k+ daily impact). Customer Service: A "no task is too small" attitude when supporting Art Directors, Photographers, and supporting roles. Curiosity: A genuine passion for new technology and a desire to learn how files move from capture to server. *Nice-to-Haves (Bonus) Jamf Administration: Certification or experience building policies (not just deploying). Capture One: Experience with tethered photography workflows. DAM Systems: Experience with enterprise-level Asset Management tools.

📍 Sacramento, CA (100% Onsite) 🕒 12-Month Contract 💰 $33-$43/hour 🏭 Industry: Utilities About the Role A leading utilities organization is seeking an Endpoint Support Technician to provide hands-on IT operational support within IT Platform Services. This role will play a key part in a Windows 11 Lifecycle initiative while supporting daily endpoint operations across multiple office locations. This is a fully onsite, customer-facing role ideal for a technician who enjoys troubleshooting, hardware lifecycle support, and working in a structured enterprise environment. Key Responsibilities Provide onsite IT endpoint support across multiple office locations Support Windows 11 lifecycle initiatives, including deployments and user assistance Perform desktop, laptop, and peripheral hardware/software troubleshooting Execute computer lifecycle replacements and hardware refreshes Conduct user, hardware, and software inventory management Support conference rooms, committee meetings, and board meetings Log, track, and resolve issues through the client ticketing system Maintain consistent client support during standard business hours Occasionally travel between local office locations using a personal vehicle Required Qualifications Minimum 2 years of enterprise IT support experience Recent hands-on technical support experience (within the last 3 years) Strong experience troubleshooting Windows 11 At least 2 years supporting desktops, laptops, and tablets in a domain environment At least 2 years of Windows OS and user profile support Imaging and deployment experience (minimum 2 years) Experience installing, maintaining, and diagnosing computer hardware and peripherals Experience with OS and hardware lifecycle replacements Ability to travel between local office locations (within Sacramento) Preferred Qualifications CompTIA certification (A+ or similar) Experience with ServiceNow or similar ticketing systems Software installation and deployment experience Strong troubleshooting skills for software-related issues

About the Firm Sideman & Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results. The Role We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3-5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment. Key Responsibilities Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network). Troubleshoot, document, and resolve incidents in a timely and professional manner. Configure and maintain workstations, laptops, and mobile devices. Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools). Assist with network and security support, including: Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues. Supporting endpoint and data security measures and ensuring adherence to firm policies. Helping implement system updates and patches under IT direction. Participate in system rollouts, upgrades, and security initiatives. Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance. Uphold data security and confidentiality standards. Required Qualifications Possess a Bachelor's Degree in IT or related field with certifications/training to supplement 3-5 years of desktop/help desk support experience, preferably in a law firm or professional services environment. Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems. Familiarity with document management systems (e.g., iManage, NetDocuments). Solid understanding of networks, PCs, printers, and common peripherals. Strong troubleshooting, communication, and client service skills. Ability to manage competing priorities in a deadline-driven environment. Preferred Skills (Our “Unicorn” Wish List) Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly. Experience providing technical training (one-on-one, small group, or classroom). Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references). Ability to troubleshoot complex document issues and support users on best practices. Experience creating user guides, quick reference materials, or training documentation. Familiarity with Microsoft Active Directory and Exchange Administration. Exposure to Mobile Device Management tools (e.g., Intune, MobileIron). Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting. Soft Skills & Attributes Ability to take on projects or tasks with clear instruction, then own the work and outcome. Confidence to ask questions and seek clarification when needed. Willingness to provide backup support to other IT team members in whatever ways are most helpful. Strong teamwork orientation combined with a professional demeanor. Appetite to learn and a drive to progressively expand technical knowledge. Patience, adaptability, and a service mindset when working with attorneys and staff at all levels. What We Offer Competitive salary and comprehensive benefits. Professional growth opportunities in both technical support and training. A collaborative, team-oriented environment where technology is critical to client service. Hybrid work schedule Salary range is $105k to $115k

The ideal candidate will design, organize, and modify the company's computer systems. This individual will evaluate and assess systems to ensure they are operating effectively. Based on assessments, this individual will harness collected knowledge and make adjustments to existing systems. Responsibilities Maintain system efficiency Ensure system design allows all components to work together properly Make recommendations for upgrades Evaluate and modify system performance Qualifications Bachelor's degree in engineering, computer science, or related field 5+ years' experience as System Administrator System Engineer certification Strong analytical skills

Duration: 6-month contract, potential to extend or convert Pay Rate: $30.55-32.00/hr Must Haves Strong experience with Office 365 apps Advanced troubleshooting skills 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing system Experience with Microsoft Office Suite Highly motivated Positive attitude Understanding of SSH, Ping, Two-factor authentication, SSO, geo-blocking Overview An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be independent, a quick learner and have a positive attitude. This person will be resolving anywhere from 6-25 tickets a day. These tickets will come through ServiceNow--ServiceNow experience is preferred however any ticketing system will suffice. They will be working with internal employees only via the ticketing system, phone, email and some in person. Examples of issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to a distribution list, etc. This person will be working five days a week onsite. There will also be opportunity for overtime. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law .

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate life We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us: Build the coolest tech for the world's leading brands Solve complex problems - and learn new skills Experience the power of transforming digital engineering for Fortune 500 clients Master your craft with leading training programs and hands-on experience Experience a community of change-makers! Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion. Key Responsibilities: Design, implement, document, support, and troubleshoot wired and wireless networks across corporate headquarters, data centers, branches, and ATMs. Lead the design, configuration, and maintenance of the Golden 1 network architecture. Define, evaluate, and validate functional requirements and specifications for network systems. Conduct complex analysis of network hardware, software, and communication lines to ensure optimal performance. Advise and collaborate on network design, architecture, configuration, and periodic configuration reviews. Implement enhancements that improve network reliability, strengthen security, and increase overall performance. Location: Sacramento, CA Salary Range: The salary for this position is $125,000 - $135,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System] Want to change the world? Let us know. Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!

Endpoint Support Technicians experience Experience troubleshooting Windows 11 in an enterprise environment Experience supporting desktops, laptops, and tablets within a domain environment Imaging experience (SCCM, MDT, Clonezilla, Autopilot, etc.). Must have reliable access to a personal vehicle for onsite travel (mileage reimbursed).

HI We are looking for ENDPOINT SUPPORT TECHNICIAN OR SYSTEM SUPPORT TECHNICIAN OR IT SUPPORT TECHNICIAN 12+ Months Onsite-100% Sacramento, CA Should have experience in IT Platform Services and for the 2025 Windows 11 Lifecycle Support For More Details feel free to reach Thanks Bennedick Sakayaraj Team Lead -US IT Recruitment Email - ******************************

TOP THINGS: What are the top personality traits or skills sets that make a contractor successful at the TSC? - Windows Microsoft application experience - Troubleshooting IT related issues (preferably with call center experience) - iOS (iPhone, iPad) application support and troubleshooting - Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device - Driven to help and support clients with outstanding customer service. - Ability to meet attendance expectations. Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing in an enterprise network environment In Tier 1 technical scope, effectively troubleshoots desktop and mobile computing devices, network and peripheral issues; identifies and engages needed resources to remedy problems; Diagnoses and resolves technical issues that require in-depth analysis, such as application, hardware, and software problems; Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.) After-hours analysts provide support after core hours. Contacts On-call support for urgent issues on applications used by clients Administers active 2-way communications and 'knowledge transfer' within assigned team/function, both planned/advance notice and real-time Fosters strong Teamwork culture intra and inter TSC, with team staff, colleagues, partners and stakeholders Create/Assign incident tickets and work orders based on priority, impact and complexity to the appropriate fix agents Must be able to follow through on assigned tags to completion Assesses and ensures process and work conforms to existing policies, standards and guidelines Correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events Monitor network devices, interfaces and applications through intelligent devices and automated programs across the enterprise for alarms/alerts received from incidents, unauthorized or failed changes Manage alarms and alerts received from existing monitoring programs using previously defined business rules Completing documentation of service requests within established time frames Minimum Qualifications o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment o Strong client customer skills o Ability to learn quickly and transfer essential knowledge to team members o Capable analytical skills o Teamwork is essential o Strong communication skills o Demonstrates work quality and efficiency o Open and adaptable to change o Passion for safety Desired Qualifications o Two to four-year college degree and/or IT learning accreditation or certification or equivalent IT work experience. o 1 year of general customer service experience in retail, or call center sales or service role o IT technical experience in pc use, maintenance, troubleshooting, repairs, software & hardware installation o Qualitative and quantitative analytic & problem solving skills o Ability to learn new concepts quickly o Organizational skills o Advanced verbal and written communication skills o Proficient in Microsoft Excel and Word o Is able to work independently or as part of a team o Has novice/ basic knowledge of one or more of the following designated area: IT product line, operational process, Utility domain (e.g. Gas, Electric, Telecom Network, TCP/ IP o Adheres to Work Instructions and/or processes as defined in Run - Books and Playbooks o Applies technical skills to resolve incidents of well-defined scope as specified by procedural guideline

Title: Computer Client Support Analyst Duration: 12 months Rate: $21/hr on W2 TOP THINGS: o Tier 1 remote technical support experience o IT Service Desk experience o Call Center - Remote customer service experience o IT Certifications o These positions will be 100% onsite Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing in an enterprise network environment In Tier 1 technical scope, effectively troubleshoots desktop and mobile computing devices, network and peripheral issues; identifies and engages needed resources to remedy problems; Diagnoses and resolves technical issues that require in-depth analysis, such as application, hardware, and software problems; Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.) After-hours analysts provide support after core hours. Contacts On-call support for urgent issues on applications used by clients Administers active 2-way communications and 'knowledge transfer' within assigned team/function, both planned/advance notice and real-time Fosters strong Teamwork culture intra and inter TSC, with team staff, colleagues, partners and stakeholders Create/Assign incident tickets and work orders based on priority, impact and complexity to the appropriate fix agents Must be able to follow through on assigned tags to completion Assesses and ensures process and work conforms to existing policies, standards and guidelines Correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events Monitor network devices, interfaces and applications through intelligent devices and automated programs across the PGE enterprise for alarms/alerts received from incidents, unauthorized or failed changes Manage alarms and alerts received from existing monitoring programs using previously defined business rules Completing documentation of service requests within established time frames Minimum Qualifications o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment o Strong client customer skills o Ability to learn quickly and transfer essential knowledge to team members o Capable analytical skills o Teamwork is essential o Strong communication skills o Demonstrates work quality and efficiency o Open and adaptable to change o Passion for safety

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. Suffolk - America's Contractor - is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Position: Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs. Responsibilities: Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority Involvement with all stored energy systems - gas, water, steam, air. Organizing and scheduling Pre-Energization meetings Confirming individuals working on energized / de-energized equipment are Qualified Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard. Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly. Reviewing electrician and vendor AHA's. Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment. Tracking and confirming all required QA/QC is complete and documentation has been submitted. Reviewing the daily Pre-Task Plan for energization activities. Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces. Confirming all pre-energization steps have been completed. Conducting pre-energization daily walks with the electrician and project stakeholders. Performing end-of-day walks for electrical equipment to confirm all systems are secure. Confirming adherence to the LOTO plan and isolation requirements. Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment. Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment. Qualifications: BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems Knowledge of pressurized mechanical lines, compressed gas and air. Experience in construction and electrical commissioning standards and practices. Experience communicating complex technical solutions and concepts to engineers and non-engineers. Ensure audit site practices against written standards as part of assurance role. Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards. While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description About the Role: The SCADA Technician will be responsible for supporting the configuration, troubleshooting and commissioning of instrumentation, communications and SCADA devices during equipment production and on-site after equipment delivery, as required. The technician will support continuous improvement and operational excellence for instrumentation, communications and SCADA-related systems and equipment to achieve zero-failure rate. Key Responsibilities: The SCADA Technician will be responsible for the following: SCADA and MET Assembly Assembly/build of SCADA racks and MET Stations Wiring of instrumentation and rack components per design. Supporting inventory management Stacking and setting up devices on the rack or MET station as needed Configuring network and instrumentation devices based on provided design and configuration requirements Read and understand network device manual for device set up and configuration Factory Acceptance Testing Set up FAT environment for customers and Terabase's engineering teams to conduct the FAT for the equipment. Generate documentation related to the equipment assemblies and testing outcomes. Support with troubleshooting of network issues and device connectivity issues. A knowledge of Putty and Wireshark is a plus. On-Site commissioning and warranty support Travel to sites in different locations of the US to complete pre-commissioning and commissioning activities or warranty support activities, including but not limited to: Powering up SCADA, MET station and field network equipment Support establishing remote connectivity to the site Inspecting installations and completing pre-commissioning and commissioning documentation Troubleshoot device and network communications issues Help resolve and document warranty claims Requirements Required Skills Requirements: Travel 40-60% IT Certifications (A+) and (Network+) or (Cisco CCNA) or min 2 years of relative experience. Ability to troubleshoot Network layers 1,2 issues effectively including capture packets and analyze it. Ability to carry heavy equipment for inventory management and assembly of racks and MET stations. Ability to follow safety standards and protocols. Solid understanding of fiber and Ethernet technologies, protocols, and patching. Solid understanding of Network LAN protocols TCP/IP, LLDP, CDP, STP, ICMP, ARP, DNS, DHCP. Ability to communicate with team members. Working knowledge of industrial protocols such as Modbus-TCP, DNP3, OPC-UA, IEC 61850 and ICCP. Nice to have Skills Ability to troubleshoot Network layers 3 issues effectively including capturing packets and analyzing them. RTAC or PLC programming experience, including structured text and function blocks. Experience in SCADA development, Ignition experience a plus. Experience in setting up virtual machines on physical servers. Experience working on multiple projects simultaneously. OSHA and NFPA 70E certifications are a plus. Benefits Compensation And Benefits Our salary ranges are determined by role, level, and location. The anticipated range for this role is $30-$40 per hour. Within each posted range, individual pay is determined (and may be lower or higher), dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits package, including: • Generous time off and holiday policy • Remote flexibility • Flexible time off • Comprehensive benefits package • Career progression • 401k match • Stock options • Home office set up allowance • And much more! Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply. We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/ veteran status, or any other characteristic protected by law. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. Principles only. This role is not open to receiving agency candidates, and any contingent submissions will not be considered. Terabase Energy does not utilize third-party recruitment agencies. Please contact our Recruiting team at careers@terabase.energy with any staffing-related inquiries.

Job Description Support Engineer - Networking (Mid to Senior Level) About the Job We're looking for highly skilled Support Engineers with deep networking expertise to join a fast-scaling team redefining enterprise networking. This isn't traditional support-you'll be at the forefront of building, managing, and improving next-generation networks for some of the world's most dynamic companies. This hybrid role is based in San Francisco (Tuesday-Thursday in-office), with flexibility for exceptional candidates who are open to covering weekends or overnight shifts. What's in it for you? $128,000 - $210,000 base salary Equity participation in a rapidly growing company Hybrid work model (on-site Tue-Thu, remote flexibility for nights/weekends) Work with cutting-edge technologies: wireless, WAN/LAN, routing, DNS, security, APIs, Terraform, Ansible, and automation frameworks Direct influence on product innovation-your insights shape hardware, software, and operational improvements Opportunity to sharpen your skills across every layer of the networking stack Join a scaling team with significant growth opportunities What you'll be doing: Troubleshoot and resolve complex networking issues across all layers of the stack Manage and support enterprise-scale customer networks, primarily remotely Provide actionable feedback to product and engineering teams to improve platform performance Create and maintain clear documentation that improves resolution times and elevates team knowledge Drive improvements in internal processes and tools that benefit customers and engineers alike Act as the face of the platform for long-term customer relationships What you'll need: 3+ years of hands-on experience with routing, switching, and wireless technologies Strong ability to troubleshoot across layers 1-4 Customer-facing technical experience in fast-paced environments Expertise across diverse network environments and technologies (WAN/LAN, DNS, security, routing protocols, WiFi) Programming/scripting familiarity (Python, Ansible, Terraform, or similar) for systems improvements Excellent communication skills-structured, clear, and customer-focused Ability to remain calm under pressure and thrive in ambiguity Who you are: A “Swiss Army knife” of networking-adaptable, versatile, and technically deep Curious and analytical, with a passion for solving complex technical challenges Comfortable balancing customer support with engineering ownership A collaborative team player who builds trust with both teammates and clients Ready to shape the future of networking? This is your chance to step into a role where support is more than troubleshooting-it's about solving the hardest challenges, influencing product evolution, and redefining enterprise connectivity.

As a Network Operations Engineer at Penumbra, you will play a critical role in determining the company's long term goals. You will focus on providing operational and implementation support for Network, Wireless, firewall, DNS, DHCP, LAN, incidents, and changes. Specific Duties & Responsibilities• Monitor network infrastructure, troubleshoot, and handle user incidents actively during company business hours. • Provide medium to high complexity network support activities including occasional off-shift support in case of major outage reported. • Work closely with Network Engineering, Network Security and Administration maintenance tasks and participate in process improvement.• Perform medium to high complexity network changes and implementations.• Participate in the network technology design process.• Analyze potential changes and enhancements to network software and hardware to determine impact on existing production environment. • Work as a member of a project team on business projects Position Qualifications• A Bachelor's degree in computer engineering or related field with 10+ years of experience, or equivalent combination of education and experience• 10+ years of experience in operations and managing Network devices, firewalls infrastructure.• 10+ years of experience installing and building Network infrastructure.• In-depth knowledge of network hardware and software technologies and best practices is required.• Knowledge of Routing and Switching design preferred• R&S and/or DC CCNA is required, CCNP preferred• Good knowledge of PAN firewalls architecture, ACLs, policies, NATs, IPSEC VPNs, Global protect VPNs.• Experience on SolarWinds IT infrastructure monitoring and provisioning is preferred• LAN switching including VLAN, VTP, STP etc. is preferred• Solid understanding of routing protocols ISIS, OSPF, BGP is preferred• Understanding and practical experience with technologies such as Cisco SDA, ISE, VXLAN etc.• Good working knowledge of Wireless network includes WLC 9800, 3500 Access points 9120 is preferred• Solid knowledge of Cisco Catalyst 9000 series, Palo Alto firewalls, Nexus 93k series, APC UPS, OOB network is preferred• Test and validation experience (Network hardware or software/OS) is preferred• Knowledge of a network technology discipline (e.g., IP Routing and Switching, Routing Protocols-OSPF, BGP, WAN, IPSEC, PAN Firewall, Packet Analysis, SD Access, DNAC, Cisco ISE, Infrastructure, IT Tools, and other relevant technologies.• Excellent troubleshooting skills in identifying and resolving complex networking issues• Strong understanding of how DNS works and experience in deploying and managing the internal and external DNS environments• Experience in managing different Load Balancer solutions.• Experience with cloud networking and cloud connectivity.• Scripting/programing skills will be a PLUS• Proactively acquire an in-depth understanding of the organization and its processes as well as develop an understanding of incidents and change management principles and organization best practices.• Medical device, pharmaceutical, biotech, or other regulated industry experience desired• Good team player and able to take accountability of tasks assigned and follow through to completion.• Strong communication and customer facing skills (written, verbal, and formal presentation) Working ConditionsGeneral office environment. Willingness and ability to work on site. May have business travel from 0% - 10%. Ability to be available for on-call duty during off hours as part of a rotating schedule. Flexibility to switch weekend days off with weekdays when necessary to avoid disruption to 24/7 production environments. Potential exposure to blood-borne pathogens. Requires some lifting and moving of up to 50 pounds. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis. Annual Base Salary Range: $119,000 - $175,000/ year We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.What We Offer•A collaborative teamwork environment where learning is constant, and performance is rewarded.•The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.•A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, an employee stock purchase plan, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s). Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws. If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents. For additional information on Penumbra's commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.

OUR COMPANY REVOLVES AROUND MISSION-DRIVEN ENGINEERING At Lucayan Technology Solutions LLC, we strive to solve our customer's hardest problems. Our highly focused customer-centric approach is crucial to our customer's success and ultimately ours. We aim to be a breath of fresh air: and be the most innovative organization in the Government contracting space. Sounds cliche? No worries the proof is in the pudding. To get there, we need exceptionally talented, bright, and driven people. Join us if you'd like to be a part of our journey. Right here, right now, this is your chance to make history and put a ding in the universe. Lucayan Technology Solutions is hiring DIRECTOR OF NETWORK OPERATIONS/ NETWORK ENGINEER (NETWORK ENGINEER LEVEL IV). REQUIREMENTS Must have 10 years combined AF Medical/DHA Systems experience Degree in IT, or computer science or related field Must be certified at IAT Level II per DoD 8570.01 Must provide proof of technical certifications and qualifications RESPONSIBILITIES Serve as the primary Network Services/ Customer Support engineer responsible for all 60 MDG level administration, operation, and maintenance of the Department of Defense network and for providing technical assistance, training, and support to management and customer Define project objectives and requirements, establish system architect Ensure Information Assurance compliance Direct, coordinate and complete project efforts Interface with Government personnel and provide progress reports (internal and external)