Network technician jobs in Fairfield, CT

CTG is seeking to fill a Desktop Support/ ThinkDesk Advisor opening for our client in Armonk, NY. Duration: Ongoing contract We can offer hourly and salaried options W2 only. Must be eligible to work in the US Without Restrictions CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. Duties: Manage a device locker and vending machine. Asset management is also a part of the role. Provide IT Support onsite via a by appointment system. During downtime, support global IT Support operations via chat. Skills: Windows & MacOS are key skills, Red Hat Linux a plus. Microsoft Office Suite, Cloud storage applications like Box and OneDrive, Adobe applications. Support mobile devices both iOS and Android. Familiarity with endpoint administration tools such as Microsoft Entra and Jamf. ServiceNow ticket process. ThinkDesk underwent a soft relaunch in November 2024, introducing an AI-first, customer-centric approach to onsite IT services. This transformation aligns with our broader strategy to modernize support delivery and improve user experience. A key feature of the relaunch is the Locker and Vending Machine offering, which enables employees to conveniently access new or replacement laptops, IT peripherals, emergency replacements, and loaner devices-all from a single, self-service location. This reduces wait times, improves hardware availability, and supports faster resolution of common IT needs. The ThinkDesk Advisor plays a central role in maintaining inventory accuracy and providing personalized support through an appointment system integrated with AskIT, ensuring efficient and trackable service delivery. Experience: 3 years of experience preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Strategic IT Technical Engineer to provide high-level end-user support while also contributing to long-term technology strategy and system improvement. The ideal candidate will possess strong technical skills, financial services experience, and the ability to align IT operations with broader business goals. This role requires a proactive, polished individual capable of working independently in a fast-paced, high-expectation environment. Key Responsibilities: Serve as the first point of contact for end-user support issues-hardware, software, mobile, and collaboration tools (e.g., Microsoft 365, Teams, Zoom). Troubleshoot and resolve technical issues across a range of devices (desktops, laptops, mobile) and platforms (Windows, mac OS). Manage and maintain user accounts, access controls, and identity platforms (e.g., Active Directory, Azure AD, Okta). Liaise with third-party vendors and managed service providers to ensure seamless IT operations and escalate when appropriate. Monitor and improve endpoint security, patching, and backup protocols in collaboration with cybersecurity partners. Support software deployment, upgrades, license management, and asset inventory. Develop documentation, knowledge base articles, and SOPs for recurring IT procedures. Partner with business leaders to identify and implement technology improvements that increase efficiency or mitigate operational risk. Participate in IT projects including office buildouts, application rollouts, and infrastructure upgrades. Maintain a customer service mindset while providing white-glove support to executives and investment professionals. Qualifications: 6 years of experience in an IT support or systems administration role, ideally within financial services or a similar high-touch industry. Strong knowledge of Microsoft 365 ecosystem (Exchange Online, SharePoint, Teams, Intune). Familiarity with cloud platforms (Azure, AWS), virtualization, and remote desktop technologies. Experience managing identity, device, and mobile platforms (Intune, Okta, Jamf, etc.). Excellent interpersonal, written, and verbal communication skills. Detail-oriented with a strategic mindset-able to balance day-to-day support with long-term systems thinking. Strong sense of discretion and professionalism, particularly in support of executive leadership. Bachelor's degree in Information Technology, Computer Science, or related field preferred.

Job Title: NOC Technician - Telecom Networks Shift: Friday-Monday, 2 PM-1 AM (1-hour lunch) Monitor and maintain nationwide telecom networks. Respond to alarms and outages, perform initial troubleshooting, and escalate issues to engineers to ensure continuous network operations. Key Responsibilities: Monitor network dashboards for alarms and outages Perform basic diagnostics and initial triage Create, track, and manage incident tickets Escalate complex issues to engineering teams Communicate updates to internal teams and customers Ensure smooth shift handover Requirements: 1-2 years telecom/network experience Knowledge of fiber networks, IP routing, Layer 2/3, and BGP a plus Strong problem-solving and communication skills Ability to work evening/weekend shifts

Haugland Group, a privately-owned Long Island, New York-based civil infrastructure and energy construction company has an immediate opportunity for an experienced Server Administrator/Engineer to join our IT team. We are looking for a self-motivated, highly organized individual to join the fast-paced Information Technology department and provide all facets of server administration, architecting and engineering; system patching; and system upgrades. The successful candidates will serve as the subject matter expert on all server-related material. At Haugland, we understand that pushing the boundaries of what has been done is essential to develop the infrastructure of tomorrow. The journey won't be simple, but what gets us there is. At Haugland Group, Our Word is Our Way. We are leaders in building what's next because we see the path to get there and we're setting a new standard of exceptional along the way. Let's build together! Key Functions Lead server administration and collaborate on IT initiatives; manage current infrastructure and design future solutions (automation experience is a plus). Perform regular Windows server updates, patch management, and environment testing. Manage a multisite VMWare/ESXi Host environment and Citrix environment. Oversee and administer SAN Management, Antivirus/ Endpoint Protection, Cloud Services, Single Sign On (SSO, MFA, Duo), Microsoft SQL Server Management, Patch Management, Network Auditing (active directory, file servers, email), Backups and Disaster Recovery, Server Monitoring and Cloud Email Filtering. Coordinate with internal and external customers on deliverables. Research and implement new hardware and software solutions at an enterprise level. Desired Qualifications Bachelor's degree in information technology or related discipline is preferred. 5+ years' experience in a similar role. Prior experience in the construction industry and Viewpoint Vista ERP system management is a plus. Strong problem solving and analytical skills with the ability to clearly communicate and share solutions with fellow team members. Exercise excellent verbal and written communication practices. The ideal candidate will have prior experience with: Storage (Pure, Synology, Dell PowerStore), Office 365, SentinelOne, Azure, DBA, Log360 Active Directory, Veeam backups, Linux, Solarwinds SAM, Manage Engine, and Barracuda. Why Haugland? Compensation range for this role is $100-150k. At Haugland Group, our benefits are designed to convey company culture and values which has employees at its forefront. Excellent benefits package including medical, prescription drug, dental, vision, Health Savings Account (HSA), short/long term disability and life Insurance 401k with 5% employer match Employer funded Dependent Care FSA Potential for annual performance-based raise Paid Time off Paid company observed holidays Educational and professional advancement opportunities Frequent company-sponsored events Relaxed, friendly office Fast-paced, exciting environment Haugland Group LLC and its operating divisions, affiliates, related entities, and subsidiaries (collectively, “the Company”) do not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered property of the Company and therefore, the Company will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Only upon the Company's written request may preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with the Company must be in place and current. We are an Equal Opportunity Employer.

We are seeking a motivated, trustworthy, and friendly individual to join our IT team. In the role as Entry-Level IT Support Technician, you will be the first point of contact for technical support, helping customers resolve their IT issue and assist in maintaining their IT Systems. At Managed BY CST we pride ourselves on delivering exceptional IT support and solutions to businesses, and we're excited to train the right person to grow with us. This is an excellent opportunity for recent graduates or individuals just entering the IT field that are ready to learn, contribute and make a difference in a dynamic ever evolving landscape of Information Technology. The ideal candidate will be eager to contribute and learn about the industry while delivering a valuable service to our customers. We will provide full training on our systems, security, and processes, just bring your willingness to learn and positive attitude. Key Responsibilities: Provide technical support for desktop hardware, software, and networking issues. Log, track, and document all support tickets and calls from start to resolution in the help desk system. Respond to user support requests via phone, email, or ticketing system. Provide a positive support experience to clients to ensure timely and effective resolution to end users. Ability to communicate clearly and effectively with users or varying technical skill levels. Assist with setting up and configuring new computers, mobile devices, and user accounts. Troubleshoot common problems related to operating systems, printers, and connectivity. Support the IT team in routine maintenance and inventory tracking. Participate in onboarding processes for new employees. Provide onsite support if needed. Follow established processes and standards, adhering to security protocols, and propose improvements. Assist in developing technical documentation to improve service delivery. Maintain confidentiality and security of information. Identify and escalate complex issues to Tier 2 and 3 support teams. Qualifications: An associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) is a plus but not required. We are seeking a bright, friendly, and energetic individual who is eager to learn and grow within our company. Basic understanding of Windows and/or mac OS environments. Familiarity with Microsoft Office 365, Google Workplace, and basic networking concepts. Strong problem-solving and communication skills. Eagerness to grow technical knowledge and adapt to new technology and tools. Prior internship or customer service experience is a plus, but not required. Ability to manage multiple tasks and prioritize effectively. Ability to work independently as well with other team members. Proven reliability and time management skills.

Love solving problems and supporting people? Step into a role where you're the trusted expert clients rely on. Full Time Contract to hire MSP Experience $50-60K plus benefits Technical Support, customer service, remote support, vendor relations We're looking for an IT Support Specialist who brings empathy, clarity, and technical know-how to every interaction. In this role, you'll serve as the frontline of support-troubleshooting issues, guiding clients through solutions, and strengthening long-term relationships. What You'll Do: Provide responsive, high-quality remote IT support via phone, email, and remote tools. Deliver excellent customer service and build trust with clients. Troubleshoot issues, escalate when needed, and follow through to resolution. Support end-user training and ensure customer satisfaction. Collaborate with internal teams, vendors, and partners to stay updated on technologies. Uphold company values, culture, and cybersecurity requirements. Identify improvements on procedures and practices Escalate application issues to vendors.\ What You Bring: Strong communication and customer service skills. Ability to multitask in a fast-paced environment. Professionalism, empathy, and a solutions-oriented mindset. Comfort working independently in a remote role.

Role: Senior Network Architect Duration: Full Time Employee Pay rate: FTE, NO Third Party A senior network professional with extensive expertise in complex, enterprise-wide network environments with a heavy focus on Meraki wireless, Cisco Identity Service Engine (ISE) and SD-WAN technologies. Much of the work is designing and building new network sites across Northeast. Required skills: 10+ years of experience in designing/deploying/documenting Cisco WAN & LAN network solutions for large enterprise environments. Pas, Zscaler and Fortinet SD-WAN experience Hands-on experience with implementing or managing Cisco SD-WAN / Viptela / Fortinet solutions. Demonstrated proficiency in implementing / managing enterprise wireless networks: Cisco Wireless Controllers / Access Points Cisco Meraki Wireless & Switching solutions. Proven experience in implementing/managing EIGRP/BGP/OSPF routing protocols in an enterprise network environment. Preferred candidates will have in-depth exposure to Cisco Identity Service Engine (ISE). Please send resume ASAP.

Join one of the nation's leading retail automotive chains in a full-time, on-site role within our expanding enterprise IT environment. The System Administrator is responsible for maintaining and optimizing the organization's server infrastructure. This role ensures the reliability, security, and performance of enterprise systems. The ideal candidate will have strong experience in Windows Server administration, virtualization, backup and recovery, and lifecycle management of server hardware. This role will also be responsible for building and deploying Windows systems, including virtual machines. Key Responsibilities ● Administer, monitor, and maintain Windows Server environments, with limited support for Linux systems. ● Perform operating system upgrades, patching, and proactive maintenance to ensure system stability and compliance. ● Support Windows Failover Clustering and multiple Remote Desktop Services (RDS) farms to ensure high availability and performance. ● Manage and maintain Veeam Backup & Replication for reliable system backups and disaster recovery readiness. ● Manage Active Directory, Group Policy, and related identity and access controls. ● Administer and track Microsoft licensing compliance and renewals. ● Manage the server hardware lifecycle, including procurement, deployment, maintenance, and decommissioning. ● Collaborate with internal teams to troubleshoot complex infrastructure and application issues. ● Document configurations, processes, and standard operating procedures. ● Maintain strong security practices and adhere to organizational IT policies and standards. Qualifications ● Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). ● 3-5 years of experience in system administration within a medium to large enterprise environment. ● Proficiency in Windows Server 2016/2019/2022/2025 administration; experience with Linux systems preferred. ● Demonstrated knowledge of Hyper-V, Active Directory, DNS, DHCP, IIS and Group Policy. ● Experience with Veeam Backup & Replication or equivalent enterprise backup solutions. ● Familiarity with Windows Failover Clustering and RDS farms. ● Working knowledge of server hardware lifecycle management and asset tracking. ● Understanding of Microsoft licensing models and compliance requirements. ● Strong troubleshooting and problem-solving skills with attention to detail. ● Excellent documentation and communication abilities.

Hiring: Network & CPE Engineer - SASE Infrastructure Duration: 6 Months (Possible Extension) Citizenship: USC and GC only We're seeking an experienced Network & CPE Engineer skilled in SASE Infrastructure to support modernization and security transformation initiatives. This role will play a key part in designing, implementing, and optimizing secure, cloud-driven networking for a major telecom environment. Must-Have Skills Networking & SD-WAN expertise Strong background in Cloud Security and Zero Trust frameworks Hands-on SASE Platform experience (implementation, configuration, optimization) Key Responsibilities Support and enhance SASE-based network infrastructure Engineer and troubleshoot CPE and SD-WAN solutions Implement and enforce Zero Trust and cloud-security standards Collaborate with cross-functional network and security teams Contribute to ongoing network modernization initiatives 📩 Interested? Apply now or DM us to explore this opportunity! You can share profiles at ********************* OR Call us on *****************

Schedule: Friday: 2:00 PM - 1:00 AM (1-hour lunch) Saturday: 2:00 PM - 1:00 AM (1-hour lunch) Sunday: 2:00 PM - 1:00 AM (1-hour lunch) Monday: 2:00 PM - 1:00 AM (1-hour lunch) Expenses: None Note: This is not an IT or Helpdesk role. Role Overview The NOC Technician will work in a 24x7x365 Network Operations Center environment, responsible for monitoring network events, initiating incident response, conducting high-level triage, and managing escalations and notifications. This role requires direct interaction with customers while partnering closely with Tier 2 engineering teams. The ideal candidate will possess the ability to diagnose hardware, software, and system-related issues within a telecommunications network. Key Responsibilities Network Monitoring & Incident Management Monitor all critical network systems 24x7x365 and respond to alarms promptly. Detect and assess network events, determine customer impact, and initiate incident tickets. Perform initial triage using documented processes and runbooks. Resolve issues when possible; follow escalation guidelines when additional support is needed. Customer Interaction & Communication Answer incoming customer support calls and create incident tickets. Provide timely updates to customers throughout incident progression. Send notifications to internal engineers, management, and external customers based on defined procedures. Maintain professional and clear communication throughout all interactions. Ticket Ownership & Escalation Maintain full ownership of incidents from creation to closure. Ensure proper ticket documentation, timely updates, and accurate status tracking. Coordinate handoffs during shift changes according to operational guidelines. Confirm resolution and properly close tickets once issues are verified. Collaboration & Workflow Work closely with Tier 2 support teams and other internal technical resources. Follow established operational procedures and contribute to continuous improvement. Maintain situational awareness across all active incidents. Required Education High School Diploma or equivalent experience. Minimum Experience & Skills 1-2 years of work experience in telecommunications or a related field. Strong work ethic with the ability to multitask in a fast-paced environment. Capable of working independently while effectively following direction and training. Excellent analytical, problem-solving, and decision-making abilities. Strong verbal and written communication skills.

Detect's mission is to make accurate diagnostics accessible. We build breakthrough technology at the intersection of software, hardware, chemistry, and biology to make diagnostics available at the point of need. Our ultimate goal is to lower healthcare costs, improve patient outcomes, and improve doctor experience by enabling earlier diagnosis and access to treatment. Job Description Detect is seeking an ambitious, organized, and skilled IT Specialist to help manage our growing IT infrastructure. The IT Specialist is responsible for providing direct support to users across Detect, as well as setting up, managing, and troubleshooting systems. As part of our team, your core responsibilities will be: Managing user directories, such as Okta Managing Google Workspace and Office 365 Setting up and configuring Mac OS and Windows devices Setting up and configuring printers and industrial devices Setting up and configuring Apple and Android mobile devices Providing general IT support to employees and contractors Assisting with vendor management and selection You must be skilled and competent across several platforms: Okta Administration Google Workspace Microsoft Office 365 Apple MacOS Administration, including use of MDM technologies Microsoft Windows 10/11 Administration, including use of Microsoft Intune Qualifications Baseline skills, experiences, and attributes: Bachelor's Degree in Computer Science, Software Engineering, or comparable education and experience Strong understanding of different software development life cycles (Waterfall, Agile) and contemporary software quality assurance processes and automated tools Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria Experience with networking technologies, such as Firewalls, Switches, and Routing configurations, preferred Experience working in a regulated industry, such as HIPAA or GLBA, preferred Experience with Atlassian, Jira, and Confluence preferred Experience with Amazon Web Services preferred You Deeply Identify with Core Detect Values: Put people first. Our colleagues and our customers come first. We respect each other and celebrate our diversity. We take joy in each other's success, and succeed or fail as a team Eye of the owner. We have an ownership mindset and take responsibility for all of our decisions. No problem is someone else's problem. We are frugal and use company resources as if they were our own No genius without grit. As innovators, we fail often but fast. We are tenacious. We push through adversity and keep getting up. We are problem solvers and always find a way Err on the side of doing. We are scrappy and biased toward action - everyone is an individual contributor. We allow intuition to guide us when we have imperfect information Move fast by working smart. We are inventors. We focus, plan, pursue, and adjust to make big things happen in a fraction of the time others can. We disagree and commit Always be frank. We celebrate openness and diversity of opinion. We are transparent and candid but compassionate in our feedback, and are always honest to ourselves and our customers Additional Information We offer great perks: Fully covered medical insurance plan, and dental & vision coverage - as a health-tech company, we place great worth on our teams' well-being Competitive salaried compensation - we value our employees and show it Equity - we want every employee to be a stakeholder Pre-tax commuter benefits - we make your commute more reasonable 401k plan - we facilitate your retirement goals Beautiful office near the ocean-front in historic Guilford, Connecticut The opportunity to build a revolutionary healthcare product and impact millions of lives! For this role, we provide visa assistance for qualified candidates. Detect does not accept agency resumes. Detect is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.

IT & Automation Specialist Big Think Capital, the #1 online alternative financing marketplace, is expanding our technology team! We're looking for an IT & Automation Specialist who is passionate about technology, system reliability, and automation-driven efficiency. This role blends traditional IT responsibilities with exposure to automation tools and system integrations. The ideal candidate is detail-oriented, eager to learn, and comfortable troubleshooting both hardware/software issues and automation workflows that power the company's operations. Responsibilities include, but are not limited to: Respond to first-level help desk support tickets by performing troubleshooting and analysis on hardware, software, and network systems. Set up and maintain desktop and laptop computers, including peripherals, printers, and mobile devices. Maintain and track IT inventory, ensuring all devices and software licenses are properly documented. Assist with onboarding and offboarding users, including account creation, device setup, and permissions management. Support ongoing technology projects such as new software installations, system updates, and hardware decommissioning. Collaborate with the Lead Automation Engineer to identify and implement automation opportunities that improve IT workflows and operational efficiency. Assist in building, testing, and maintaining automations across platforms such as Salesforce, Outlook, and internal tools (experience with n8n, Zapier, or similar tools is a plus). Troubleshoot and debug automation workflows to ensure reliability and data accuracy. Generate and maintain IT documentation for processes and procedures. Respond promptly to business-critical IT or automation-related issues. Qualifications: 1+ year of IT support or technical experience. Strong interest in automation and systems integration. Familiarity with or willingness to learn automation platforms (n8n, Zapier, Make, or Salesforce Flows). Experience with help desk ticketing systems and IT asset management. Ability to multi-task, follow technical documentation, and adapt under pressure. Clear and professional communication skills (verbal and written). High school diploma or equivalent required. Preferred: 2+ years of IT or automation experience. Bachelor's degree in Computer Science, Information Systems, or equivalent certifications. Experience with APIs, webhooks, or cloud services (AWS, Azure, or GCP). Knowledge of network devices such as firewalls, routers, and switches. Benefits: Flexible schedule Health insurance Paid vacation and holidays 401K plan Opportunity to grow and advance in both IT and automation domains A collaborative work environment that makes you want to come to work Job Type: Full-time Salary: $60,000.00 - $70,000.00 + Bonus per year (based on experience)

About Us We are a premier retailer known for our commitment to quality, customer service, and innovation. As we prepare to transition into a publicly-traded company within the next 6-12 months, we're building a future-ready IT audit function that emphasizes automation, efficiency, and compliance. To support this transformation, we're seeking an IT Audit Engineer-a technically capable professional who can independently develop scripts and tools that automate evidence gathering, testing, and other components of our IT audit processes. Unlike traditional IT auditors, this role is designed for someone who can build and maintain technical solutions without relying on outside engineering support. This is your opportunity to help shape a modern, tech-enabled audit program in a fast-paced, high-growth environment. Job Summary As our IT Audit Engineer, you will lead the technical side of audit execution-developing scripts, building automation, and integrating tools to streamline audit and compliance activities. You will work closely with IT auditors, process owners, and engineering teams to identify areas for automation and implement practical, secure, and auditable solutions. This role is ideal for someone who thrives at the intersection of compliance and code-a problem-solver who can write scripts as easily as they can navigate complex compliance and regulatory requirements. Key Responsibilities Develop and maintain PowerShell and Python scripts to automate evidence collection, controls testing, and system analysis. Build tools and lightweight utilities to streamline and support recurring audit procedures. Analyze system logs and event data to validate control performance and identify anomalies. Partner with auditors and business teams to identify manual tasks that can be automated. Design and maintain documentation for all automation workflows, ensuring transparency and repeatability. Support internal and external audits by building self-service or on-demand tooling for audit readiness. Maintain version control and secure storage of scripts, ensuring audit trails are intact. Help define best practices for audit automation, and act as a subject-matter expert for technical tooling within the audit team. Stay up to date with compliance requirements and build technical solutions aligned with them. Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field. 1-3 years of experience in IT audit, automation engineering, or security scripting roles. Strong scripting and automation skills using PowerShell and Python. Experience analyzing and parsing system logs, event data, and access controls. Familiarity with regulatory and compliance standards such as SOX, ISO 27001 and NIST. Ability to build tools or scripts that interact with directory services (e.g., Active Directory), logging platforms, and file systems. Experience managing code in version control systems (e.g., Git). Experience with Workiva and Tripwire is a plus. Strong documentation and process management skills to support audit traceability. Ability to work independently and prioritize work across multiple audits and compliance initiatives. Excellent collaboration and communication skills, especially when working with non-technical audit and compliance staff. Professional certifications (one or more preferred): CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CIA (Certified Internal Auditor), CRISC (Certified in Risk and Information Systems Control), CPA (Certified Public Accountant, with IT audit experience), CEH (Certified Ethical Hacker), COBIT Foundation (Control Objectives for Information and Related Technologies), and ITIL Foundation or Practitioner (Information Technology Infrastructure Library). What We Offer Competitive salary and comprehensive benefits package A key technical role in our transition to becoming a publicly-traded company Opportunities to define audit automation practices from the ground up A collaborative, forward-thinking environment where your technical input drives real impact.

The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus

Duties & Responsibilities: The Implementation Technician assists the Implementation Manager, with implementations, including site surveys, equipment installation and configurations. The incumbent is also responsible for pre installation design review, documentation, vendor supervision when required, NCC turnover and quality reviews. The Implementation Technician, working along with the Implementation Manager, operates within the framework of the complete project management life cycle and adheres to industry and HealthCare Client Standards. This individual interacts with groups internal and external to the organization on a daily basis in conformance with IT policy and procedures. The Implementation Technician provides post go live support to our clients. He/she troubleshoots problems as they occur. The Implementation Technician must be able to work on multiple projects concurrently, and must act as a point person in the field. Will work in Data Center to bring servers and switches on line. Qualifications: B.S. in Computer Science preferred / or trade school A+ Requires a working knowledge of network protocols (TCP/IP), routers and switches. Should be familiar with cabling specifications (Cat5) and multi mode fiber. Requires solid desktop computing skills including hardware configuration, operating system software (W2k/XP) as well as the MS Office suite of applications. Knowledge of Server upgrades, decommissioning of old servers, installation of new servers, including Blade technology. Familiarity with equipment tracking, asset management, QC and inventory control. Must be able to work with multiple large -scale, concurrent projects. Excellent customer service skills. Working knowledge of Remedy Ability to do technical documentation (Visio, Excel, etc) as required. Minimum of 2 years related work experience. Must present a professional appearance and be able to communicate effectively.

Must-haves 2-3+ years in an IT support role Experience troubleshooting hardware and software incidents Strong experience with Active Directory to manage accounts and reset passwords Strong network understanding, troubleshooting Wi-Fi connectivity, understanding of fundamentals such as VPN, TCP/IP, DNS, LAN/WAN, etc. Strong recent experience with que management, working with a ticketing system Strong communication, eagerness to learn, and customer service skills Plusses Experience troubleshooting Macs as well as Windows Experience working in a customer facing role Experience working in the educational/instructional field, or working in IT at their college Strong recent experience using ServiceNow as a ticketing system Day to Day A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support during the months of September -- May and completing various technical projects within the months of June -- August. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues, smartboard support, hardware troubleshooting, imaging labs, deploying Chromebooks, completing migrations, projector & printer break fixes, email support, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. They will work directly with high level engineers to grow their skills and assist with Level 2 and Level 3 technology support when able. $25-30/hr

Must have at least one year experience working on copiers or computers, managing an IT environment or Network installation. Required qualifications: Legally authorized to work in the United States 18 years or older

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Piper Companies is seeking a Network Operations Engineer to join a Service Delivery team supporting a key Service Provider account in a hybrid, on-site role based in New York. This is a highly technical, client-facing engineering position focused on post-sales support, network operations, and migration from Cisco to Juniper platforms. Responsibilities of the Resident Network Engineer include: * Serve as a Juniper SME for the customer, providing hands-on support across MX304, EX switches, SSR routers, and Mist platforms. * Lead operational and engineering efforts including troubleshooting, design support, and industrial engineering tasks. * Provide technical guidance and training to customer teams, including implementation and support personnel. * Facilitate weekly operations calls to review network health, JTAC case status, and ongoing issues. * Proactively audit network configurations, alarms, and logs to identify risks and recommend improvements. * Support migration efforts from Cisco to Juniper, leveraging deep knowledge of both ecosystems. * Conduct design workshops and collaborate with customer stakeholders to shape sustainable network architectures. * Test and validate new features, patches, and fixes in both lab and live environments. * Assist with network inventory tracking and documentation of operating procedures. * Raise and manage RMAs through resolution. * Peer with other Resident Engineers to share lessons learned and best practices. Qualifications for the Resident Network Engineer include: * 5+ years of experience in service provider or enterprise network engineering roles. * Strong hands-on experience with Juniper MX, EX, SSR, and Mist platforms. * Familiarity with Cisco devices and migration strategies. * Deep understanding of routing protocols including MPLS, ISIS, Segment Routing, and IP-based services. * Experience with SD-WAN, switching, and Wi-Fi technologies. * Proven ability to present in front of clients and lead technical discussions. * Excellent troubleshooting, documentation, and communication skills. * Ability to work independently, take initiative, and maintain a customer-first mindset. * Willingness to work extended hours and be on-site 2-3 times per week in New York. Compensation for the Resident Network Engineer includes: * Salary Range: $140,000 - $160,000 * Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave (as required by law), and Holidays This job opens for applications on 09/9/2025. Applications will be accepted for at least 30 days from the posting date. #LI-RE1 #LI-REMOTEJuniper Networks, MX304, EX switches, SSR routers, Mist, Cisco migration, routing, switching, SD-WAN, Wi-Fi, network engineering, client-facing, technical leadership, troubleshooting, design support, JNCIE, JNCIP, JNCIA, MPLS, Segment Routing, ISIS, JTAC, RMA, service provider, professional services, hybrid role, New York onsite