Network technician jobs in Florida - 3,611 jobs

ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization. Why Join Us? We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Business Systems & CMiC Support Provide hands-on support for CMiC users across enterprise and field teams. Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance. Manage user accounts, security settings, and system access for CMiC and other business systems. Assist with CMiC configurations, module updates, and troubleshooting. Ensure data integrity and accuracy within CMiC for reporting and operations. Serve as the primary point of contact for CMiC-related issues and escalate when needed. Help field teams troubleshoot CMiC mobile and on-site system access issues. Support business units in leveraging CMiC for project tracking, cost management, and reporting. Assist in testing, updating, and rolling out new CMiC features or system upgrades. Work closely with IT, finance, and operations teams to support business system needs. Coordinate with CMiC support and vendors to troubleshoot and resolve system issues. Major incident management and companywide communication. Training, Onboarding, and Learning Enablement Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems. Design, build, and maintain a clear, structured training curriculum, including role-based learning paths. Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees. Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities. Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning. Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness. Support change management efforts by preparing users for system updates, new functionality, and process improvements. Measure training effectiveness and continuously refine content to improve outcomes and adoption. Qualifications Education: Bachelor's degree in Information Systems, Business, or a related field. Experience: 2-4 years of experience in business systems support, IT support, or technical training. Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees. Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules. Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion). Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences. Experience developing user guides, job aids, knowledge bases, and self-service learning resources. Hands-on experience with CMiC highly preferred. Experience troubleshooting ERP systems, business applications, and integrations. Strong problem-solving skills, attention to detail, and a continuous improvement mindset. Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups. Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus). The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.

Provide internal organizational support for key member-facing digital systems. Assist staff with technical subject matter expertise on the Digital Banking system and other related digital systems and services. Ensure that the Digital Banking system is functioning properly and fulfilling its intended purpose. Be the liaison between technical technology issues related to digital systems and business line staff. Function as the primary liaison between the digital banking vendor and the organization. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Provide internal support for Digital Banking (online and mobile app), and related systems. Function as the subject matter expert for Digital Banking system administration. Coordinate with Director of Business Technology for Digital Banking and core system integration. Test updates, changes, and enhancements/additions to the Digital Banking system. Coordinate and facilitate testing of Digital Banking system changes with business lines and stakeholders. Coordinate implementations and changes with Digital Banking vendor. Work in conjunction with Data Analyst to report and analyze Digital Banking performance, data, and statistics. Manage third party member-facing digital system integrations. Work with business lines to gather, analyze, and document business requirements related to member-facing digital systems. Recommend digital system features and functionality that are aligned with the organizations strategic goals and direction. Perform other duties as assigned by management. Requirements: Bachelor of Business Administration in Information Systems or related field, or equivalent combination minimum of 5 years of related work experience Financial services experience preferred Skills: Strong organization and time management, problem solving, troubleshooting, and communication skills are required. Works well as a member of a group. Capable of carrying out a given task with all details necessary to get the task done well. Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned. The following are some benefits offered to employees: Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Various Incentive Programs Career opportunities About Us: As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

We are seeking an innovative and strategic IT Director to lead the design and implementation of a unified, enterprise-wide IT Service Desk function. This role will play a pivotal part in modernizing support services, driving organizational alignment, and enhancing the overall employee technology experience across a multi-location operation. As a leader, you will champion the development of a comprehensive service delivery model that acts as the centralized point of contact for all IT-related needs. Leveraging best practices in integrating cutting-edge tools like AI, automation, and predictive analytics, you will build a future-ready support ecosystem that empowers the business and elevates performance. Core Responsibilities: Strategic Direction & Vision Architect and implement a unified service desk strategy that serves all business units and operational environments. Create and execute a transformation roadmap that aligns with the company's broader digital and business initiatives. Guide the shift to an experience-driven and results-oriented service delivery approach. Embed leading service management practices to ensure governance, adaptability, and enterprise cohesion. Cross-Functional Integration Collaborate with stakeholders across departments (HR, Accounting, Legal, Operations, ect.) to unify workflows and standardize service offerings. Ensure seamless support delivery across corporate offices, field teams, and remote environments. Establish governance models that promote accountability and consistent service quality across the enterprise. Operational Execution & Excellence Define and track key performance indicators (KPIs) and experience-level agreements (XLAs) to measure support outcomes. Cultivate a culture of continual improvement using performance metrics and user feedback. Develop and maintain a dynamic knowledge base and robust self-service tools powered by AI. Oversee third-party service providers and enforce service level agreements. Technology Enablement & Innovation Lead the integration of automation tools, AI-driven workflows, and predictive technologies to enhance service desk responsiveness. Introduce intelligent service catalogs and user-personalized experiences to streamline IT interactions. Monitor and adopt emerging technologies to ensure sustained innovation and agility. People Leadership & Culture Development Build and manage a service desk team, fostering a culture of accountability, innovation, and service excellence. Promote an employee-first mindset focused on empathy, responsiveness, and problem ownership. Provide coaching, development, and leadership opportunities to build team capability and resilience. Qualifications: Required: Bachelor's degree in Information Technology, Business, or a related field (Master's preferred). A minimum of 10 years' experience in IT service management or enterprise IT leadership, including 5+ years in a senior management role. Demonstrated success in standing up or transforming service desk or ESM operations within distributed or multi-site organizations. Background in construction industry. Preferred: ITIL 4 certification required; additional certifications (e.g., SIAM, HDI, COBIT, ISO/IEC 20000) highly desirable. Hands-on experience with platforms like ServiceNow, Jira Service Management, Salesforce, CMiC, Autodesk, and Azure DevOps.

A prominent educational institution in Coral Gables is seeking a full-time Network Architect responsible for designing and managing networks. The ideal candidate will have a Bachelor's degree and at least 7 years of relevant experience, including knowledge of NetScaler and troubleshooting skills. This role offers the chance to work in a vibrant academic environment committed to innovation and excellence. #J-18808-Ljbffr

Smart has provided quality support to the themed entertainment industry. We specialize in new attractions, renovations, upgrades, scheduled maintenance, and project management. Job Description We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner. To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks. Responsibilities: · Preparing job sites, materials, and tools · Maintenance installation and support · Use construction and maintenance tools and equipment to complete daily tasks · Loading and unloading of materials, tools, and equipment · Removing debris, garbage, and dangerous materials from sites · Follow instructions from supervisors to perform manual labor tasks · Put together and take apart temporary structures · Follow instruction from Smart Lead & Supervisors · Perform site clean-up. · Other duties as assigned Qualifications Perform necessary tasks in a safe manner Must have reliable transportation Ability to multi-task/cross train with-in various departments Able to physically handle all cleaning tasks, driving tasks and all tasks required Reliable Must be able to stand and walk entire shift for the general labor position Drive to excel and grow within the company is a plus Ability to lift up to 50 lbs 18 Years or older; Must have PPE, and steel toed boots (these can be provided) Additional Information All your information will be kept confidential according to EEO guidelines.

Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845 Pay Plan: State Attorneys JAC 21000845 Salary: $50,437.12 TO $94,034.88 Total Compensation Estimator Tool OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY INTEROFFICE MEMORANDUM TO: EXTERNAL CANDIDATE FROM: PRIMROSE LAURIENT Senior HR Administrator DATE: October 24, 2025 RE: POSITION AVAILABLE Computer Programmer - Information Systems Location: E.R. Graham Building 1350 Northwest 12 Avenue Miami, Florida 33136 Position Overview: The Information Technology Specialist III is a computer programmer position which consists of specialties involving research, programming, analysis and improvement of workflow processes, statistical reporting "dashboards" and database maintenance. This position is exempt from the Fair Labor Standards Act (FLSA). The work schedule for this position is: 8:00 a.m. to 4:30 p.m. The Job Responsibilities are: * Developing and designing business management applications * Developing, designing, and maintaining websites * Developing and maintaining the SQL Server * Creating statistical reports and business intelligence dashboard * Performing other related duties as assigned The Minimum requirements are: * Two (2) years of experience in computer operations, systems analysis or programming * Working Knowledge of Microsoft Visual Studio (ASP.Net, Windows Forms, etc.) * Working knowledge of the development of business applications utilizing SQL databases The Preferred Qualifications and Skills are: * Associate of Science Degree in Computer Technology * Proficiency with the C#, VB.Net and XML programming languages * Proficiency with managing and maintaining Microsoft SQL Server (2012 or higher) * Proficient with Microsoft PowerBi and SSRS. * Proficiency developing web services, SOAP, XML * Experience researching, analyzing, and identifying cost effective automated solutions and software to improve organizational efficiencies * Familiarity with any version of Microsoft Access / VBA Specific Skills and Characteristics: The Successful Candidate must be able to: * Possess and demonstrate significant knowledge of computer programming * Possess and demonstrate excellent written and oral communication skills * Be detail-oriented, identify, analyze and solve problems independently and effectively under pressure to meet stringent deadlines * Manage multiple priorities simultaneously * Be team oriented * Be adaptable to change * Work effectively with all levels of staff and outside agencies Yearly Salary Range: $50,437.12 to $94,034.88 (Salary to commensurate with experience) To apply for this position, please complete and submit an application, and updated resume to: ********************. Applications can be downloaded from our website at: ***************** The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position Internal and External Candidates will be considered Equal Employment Opportunity/Affirmative Action Employer If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment. Roles and Responsibilities Administer cloud resources (virtual machines, storage, networking, databases, identity/access). Monitor system health, performance, and capacity across cloud environments (Azure). Perform routine updates, patching, and backups/restores of cloud systems. Administer on-prem/cloud base database administration tasks. Manage user accounts, roles, and permissions within cloud platforms. Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary. Support cloud deployments and application integrations. Maintain system documentation, standard operating procedures, and runbooks. Assist in implementing security and compliance requirements, including IAM, encryption, and logging. Participate in disaster recovery and business continuity planning. Collaborate with engineers on cloud automation and optimization initiatives. For This Role, You Will Need: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2-3 years of IT systems administration experience with exposure to cloud environments. Working knowledge of at least one cloud provider (AWS, Azure, or GCP). Familiarity with networking, virtualization, storage, and security concepts. Basic scripting experience (PowerShell, Bash, or Python) preferred. Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Network Administrator plays a critical role in maintaining enterprise-wide network infrastructure by managing the health and performance of all network devices, hardware, and software systems across our data facilities. This position provides expert Tier 3 technical support while taking on additional operational responsibilities as needed, and serves as a key contributor to the IT Networking team through close collaboration with engineering colleagues to implement established processes, develop new operational standards, and ensure optimal network performance throughout the organization. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Performs initial network troubleshooting and triages tickets; including remote access of datacenter servers, network routers, etc. * Manages enterprise monitoring tools, such as SolarWinds Orion, including the evaluation, creation and updating of monitors and alerts; and responds to all alerts and notifications. * Manages and maintains network devices, wired and wireless, at all offices. * Installs, maintains, and troubleshoots data facilities (MDFs and IDFs) at remote sites and within the corporate data center. * Assists with workstation, printer, IoT, and MIoT, network installation as needed. * Coordinates with peers and team leaders, engineering staff and customers to communicate incident status and direct dispatch and logistics of technicians, spares, and replacement equipment. * Prioritizes incidents and requests to facilitate quick resolutions and minimal disruption of business operations. * Appropriately and accurately documents work performed and communicates with stakeholders via email and the service management platform. * Creates and maintains standard operating procedures and knowledge bases. * Participate in the IT Operations on-call support rotation. * Ensures that a remarkable level of customer service is provided at all times. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Technical understanding of network design and setup * Understanding of client/server and web applications * Basic understanding of scripting and automation * Knowledge of firewalls, switches, wireless access points * High level of conceptualization, analytical, logic, technical, troubleshooting and reasoning skills * Excellent phone and communication skills * Strong interpersonal skills * Ability to work independently as well as, in a team environment * Ability to multi-task and prioritize issues. Ability and willingness to quickly adjust priorities as business needs shift * Ability to document all activities and instructions * Ability to work with all end user skill levels * Skilled in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software * Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time * Spoken and written fluency in English * This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: * AA/AS degree in an Information Technology related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required * A minimum of 3 years' experience working within a dedicated, multi-tier technical team required * A minimum of 2 years' experience providing technical support, either help desk or network support in a corporate environment preferred * At least one (1) entry level certification (Network+, CCENT, etc.) or higher required * Experience using a service desk platform (ITSM or trouble ticket system) * Experience configuring routers and/or switches via a CLI or terminal interface * Experience managing data facilities and familiarity with their design PAY RANGE: $68,346 - $97,636 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Fifth Level Administrator Major Responsibilities : It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. Special Projects: Execute special projects assigned by the President or supervisor. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: Assist staff with basic training in computer software or network use, as directed. Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed. Support the IT department operations and routine maintenance. Document and report security incidents; assist in assessing their impact under supervision. Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators. Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools. Conduct periodic vulnerability scans and patches. Follow instructions from IT system administrators regarding access privileges and security controls. Stay informed about basic security trends and participate in required training. Conduct periodic audits of managed systems and help review network security settings. Help secure Azure resources (VMs, databases, storage) by following established procedures. Support the use and monitoring of Azure Sentinel and other security tools as directed. Work with the IT team on security projects and daily operations. Apply operating system and software updates to staff workstations. Monitor and investigate system backups failures. Coordinate with vendors for equipment replacement or support. Support workstation setup, software testing, and remote assistance. Monitor and investigate network security systems and resolve issues. Document incidents and resolutions for routine technical issues. Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. Manage Azure Sentinel, our cloud-native SIEM solution. Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts. Provide user assistance with the proper and efficient use of their systems Keep staff workstations up to date with OS patches, drivers, and software updates Work with vendors on behalf of users and for replacement equipment Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments. Provide technical support and training to staff on cybersecurity best practices. Requirements: Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role Familiarity with Azure services (such as Azure AD, Azure Firewall) Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems. Understanding of VPNs, LAN/WAN networking, and basic patch management. Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery). Familiarity with Windows and Mac operating systems; ability to provide desktop support. Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments). Experience with setup and maintenance of network devices (switches, routers, firewalls). Ability to follow established procedures for asset management and patch management. Understanding of Active Directory and security best practices. Strong communication and teamwork skills; able to follow instructions and escalate issues as needed. Commitment to maintaining confidentiality and privacy of information and records. Willingness to work flexible hours, including occasional weekends or after-hours support. Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required. Experience working with Windows / Mac OSX desktop. Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable Experience working with Asset/Image Management and patch management solution Microsoft Active Directory and Security best practices. Must be a flexible and reliable team player Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made. Must be able to work weekends and after hours whenever needed License/Certification: Azure: Azure Security Engineer Associate, Azure Administrator (Preferred) CompTIA Security+, LAN/Networking: 2 years (Required) Active Directory: 2 years (Required) CompTIA Network+ 3 years (Required) Job Type Full-time

The Information Technology Technician provides essential front-line support to internal and external customers, helping resolve basic technical issues related to hardware, software, and network connectivity. This team-based role is responsible for managing initial support requests, troubleshooting straightforward issues, and escalating more complex problems to appropriate team members. The Information Technology Technician ensures that County employees can effectively use technology to perform their duties, with a focus on customer service and timely responses. With a commitment to excellent customer service, the Information Technology Technician builds strong working relationships with end-users and team members, ensuring that technical problems are addressed with empathy, patience, and clear communication. This role involves a balance of technical and interpersonal communication skills, as the Technician must be able to explain technical concepts in a way that is easily understandable to non-technical users. Reports directly to the Help Desk Supervisor and indirectly to the Service Delivery Manager. EXAMPLES OF DUTIES Provides the first line of technical support for all IT- related issues over the phone, remotely, via email, or by walk-ins using effective listening skills, offering appropriate technical resolutions and documenting customer issues Provide support for common software applications, including Microsoft Office Suite, email configuration, connectivity issues, and web-based county services. Assist end-users with basic troubleshooting of hardware, including desktops, laptops, and mobile devices, escalating complex issues when necessary. Document solutions to common issues for future reference and contribute to the help desk team knowledge base. Provide friendly, patient, and efficient support to end-users, ensuring a positive customer experience and maintaining a high level of customer satisfaction. Communicate technical solutions clearly and effectively, adjusting explanations to suit non-technical users. Track and manage ticket status to ensure timely resolution, and following up with users as needed. Support mobile device configuration for county-issued cell phones, helping users with setup and connectivity. Identify and communicate recurring issues to the IT Help Desk Supervisor to aid in process improvement. Prepares and or generates routine correspondence with county employees Ensures inventory integrity by managing and maintaining technology inventory equipment Assist with the setup and configuration of new hardware and devices, following standardized procedures and configurations. Provides support for software issues and ensures compatibility with existing systems Trains users in the use and functionality of applicable information resource systems, applications, software, and/or hardware Relocates computer hardware, peripherals, and equipment as needed Installs and configures county approved software as needed Assists with the installation, maintenance, and repair of telecommunications equipment Assists with large department deployments and technology roll outs. Participate in the creation and implementation of documents into the electronic document system Perform other duties as assigned TYPICAL QUALIFICATIONS Minimum Qualifications: Training and Experience: High School Diploma or equivalent with 0 to 2 years of experience supporting Apple and Windows operating systems troubleshooting hardware/software issues, installations, updates, and computer setup with experience in customer service and communications skills; or a combination of education and experience. Licenses and Certifications: Must possess a valid driver's license from state of residence Must pass review by CJIS (Criminal Justice Information Services: which includes fingerprinting, state background check through FDLE (Florida Department of Law Enforcement), and a national background check through the FBI (Federal Bureau of Investigation) Preferred Qualifications: CompTIA A+, Network+ and/or Security+ certification Knowledge of ITIL (IT Infrastructure Library) Knowledge, Skills, Abilities and Other Characteristics (KSAO's): understanding of operating systems such as Windows and mac OS, including basic navigation, troubleshooting, and settings configuration familiarity with common office software applications, such as Microsoft Office Suite (Word, Excel, Outlook) and web browsers knowledge of basic network concepts (e.g., Wi-Fi connectivity, VPN, and internet troubleshooting) to assist with connectivity issues awareness of mobile operating systems (iOS, Android) and basic mobile device configuration for email and app support proficient in following step-by-step processes to diagnose and resolve common technical issues, such as connectivity problems, software glitches, and hardware setup ability to use diagnostic tools and procedures to identify issues in both hardware and software, escalating as necessary when issues are outside of scope strong customer service orientation, with a commitment to providing empathetic and patient support to all users ability to remain calm and professional in challenging situations, helping users feel supported and understood effective written and verbal communication skills, able to explain technical solutions in a clear, non-technical language that end-users can easily understand active listening skills to fully understand users' issues, ensuring an accurate and helpful response ability to handle multiple support tickets at once, prioritizing tasks based on urgency and user needs to ensure timely support adaptability and flexibility in handling new or unexpected issues, with a willingness to seek guidance from more experienced team members when necessary precision in following instructions and processes to ensure tasks are completed correctly and efficiently careful attention when logging tickets and troubleshooting to ensure complete and accurate documentation ability to work well in a team environment, supporting colleagues and communicating effectively with team members when escalating issues openness to feedback and collaboration to improve processes and enhance overall team performance SUPPLEMENTAL INFORMATION County-wide Employee Responsibilities: All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies. All Escambia County BCC employees must establish and maintain effective working relationships with the public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression. Emergency Management Responsibilities: During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situations and is expected to perform emergency service duties, as assigned. Physical Requirements: Positions in this class typically require stooping, kneeling, crouching, reaching, standing walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, dexterity, and repetitive motions. Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Incumbents may be subjected to electrical currents, inadequate lighting, workspace restrictions, intense noises, and travel. Benefits/Compensation Package: Medical / Dental / Vision plans Prescription coverage Employee health clinic Employee fitness centers Employer-sponsored retirement plan or an investment plan Deferred Compensation Plan Flexible Spending Account(s) Employee Assistance Program Annual/Sick Leave or Paid Time Off (PTO) Group Life Insurance

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

We're seeking a Temporary IT Administrator for our client in Maitland, FL to provide hands-on support during a critical period of system upgrades, peak warehouse operations, and technology improvements. This role is ideal for someone who enjoys troubleshooting, jumping into fast-paced technical challenges, and supporting day-to-day IT operations while helping complete short-term IT projects. This is a on-site contract role offering immediate impact and perfect for someone who is resourceful, detail-oriented, and comfortable balancing multiple priorities in a dynamic environment. RESPONSBILITIES: Partner with warehouse and operations teams to support critical systems and equipment performance. Provide onsite troubleshooting and technical support to end users in both office and warehouse settings. Support IT projects such as hardware deployments, equipment setup, and software upgrades. Install, configure, and maintain hardware including desktops, laptops, printers, scanners, and labeling equipment. Assist with end-user access requests, password resets, and license management. Support device setup, MDM enrollment, and workstation configurations. Ensure network connectivity for devices (IP, DNS, Wi-Fi, printers). Collaborate with IT leadership and external vendors to resolve incidents quickly. Assist with asset tracking, documentation, and post-project reporting. QUALIFICATIONS: 3 to 5 years of IT support, help desk, or hardware maintenance experience. 2 years supporting retail, warehouse, or distribution environments preferred. Working knowledge of Windows operating systems, networking basics, and Google Workspace or Microsoft 365. IT Certifications such as CompTIA, Microsoft Certified Professional, and Okta Certified Professional, preferred Familiarity with Active Directory / Entra ID or Okta for user access management. Familiarity with ERP, shipping, or warehouse systems (e.g., SAP B1, ShipStation, Deposco), preferred Experience with MDM tools such as Apple Business Manager, Addigy, or Pulseway. Strong problem-solving, communication, and customer service skills. Ability to work independently and adapt to changing project priorities. WORK ENVIRONMENT: Onsite at our client's Maitland warehouse & office - fast-paced, hands-on tech support setting Requires mobility on the warehouse floor; walking, light lifting, and equipment setup may be needed Mix of desk work and floor support (you'll be up and moving, not stuck behind a screen all day) Fast-paced operational environment supporting both office and fulfillment/production teams Frequent interaction with warehouse leaders, IT team, and cross-functional end users

Job Summary The Information Technology Administrator provides administrative support to the IT department with primary responsibility for managing, organizing, and maintaining IT records and documentation. This role ensures accurate recordkeeping, compliance with retention policies, and secure handling of sensitive information while supporting daily IT operations. The ideal candidate is highly organized, detail-oriented, and knowledgeable about records management practices in a technology environment. Key Responsibilities Records Management & Documentation Create, organize, maintain, and archive IT records in accordance with records retention schedules and organizational policies Manage electronic and physical records related to systems, applications, licenses, assets, contracts, and user access Ensure records are accurate, up to date, searchable, and securely stored Support audits, compliance reviews, and information requests by retrieving and preparing required records Coordinate proper disposal of records in accordance with data security and retention requirements IT Administrative Support Provide administrative support to IT leadership and technical staff Maintain IT asset inventories, software licenses, and configuration documentation Track service requests, support tickets, and project documentation Assist with onboarding and offboarding by documenting system access and equipment assignments Prepare reports, spreadsheets, and summaries related to IT operations and records Compliance & Security Ensure compliance with organizational policies, regulatory requirements, and data privacy standards Handle confidential and sensitive information with discretion Assist in developing and improving records management processes and documentation standards Coordination & Communication Serve as a point of contact for records-related inquiries within the IT department Communicate with internal departments and external vendors regarding documentation and records Schedule meetings, prepare agendas, and maintain meeting records Required Qualifications High school diploma or equivalent (Associate's degree preferred) Experience in an administrative, records management, or office support role Knowledge of records management principles, retention schedules, and documentation practices Proficiency in Microsoft Office and document management systems Strong organizational and attention-to-detail skills Preferred Qualifications Experience supporting an IT department or working with technical documentation Familiarity with electronic records management systems (ERMS) or content management systems Understanding of basic IT concepts, terminology, and asset management Experience with compliance, audits, or regulatory environments Skills and Competencies Excellent organizational and document control skills Ability to manage large volumes of records accurately Strong written and verbal communication skills Time management and prioritization abilities Discretion and professionalism when handling sensitive data Work Environment Office or hybrid work environment Standard business hours, with flexibility as needed Top of Form Bottom of Form

One of our clients located in Hialeah, FL is searching for a Junior Systems Administrator. The Junior Systems Administrator will be responsible for providing technical assistance and support related to computer systems, provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. PRIMARY RESPONSIBILITIES Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests. Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues Configure and install infrastructure devices to include routers, switches and WiFi devices. Follow up with customers to ensure issue has been resolved. Monitor existing systems to ensure structural integrity Oversee the development and installation of new hardware and software Provide technical direction to User Base Implement security systems and redundant backups to maintain data safety Maintain Access Control Lists Install hardware and software tools and applying security measures to infrastructure devices. Make changes, upgrades and patches to infrastructure devices Develop and complete actions in system specifications, technical and logistical requirements and other disciplines Create and maintain technical documentation to insure efficient planning and execution Manage and document system configuration Qualifications Minimum Associate degree or related field Must have these certifications: A+, N+, CCNA Experience working with the Microsoft Windows PC platform and network experience Written/Verbal communication proficiency in the English language Some experience in the following is preferred: Active Directory, Exchange 2010 or Exchange 2013, Microsoft Office Suite, Terminal Servers Additional Information All your information will be kept confidential according to EEO guidelines.

The Network Management Specialist provides network management, monitoring, and troubleshooting support for MARCENT in support of command, control, and communication missions. This role monitors network systems and performance, troubleshoots and resolves network incidents, ensures compliance with DoD cybersecurity and network standards, and maintains system documentation. With 7-10 years of hands-on network management experience in military or secure environments, the specialist brings expertise in LAN/WAN administration, secure network design, incident response, and threat mitigation. By applying strong technical knowledge and compliance awareness, the Network Management Specialist ensures resilient, secure, and mission-ready communication networks for MARCENT operations. ***THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD*** Responsibilities/Duties: - Monitor network systems and performance. - Troubleshoot and resolve network outages and incidents. - Ensure compliance with DoD cybersecurity and network standards. - Maintain system documentation to support network operations. - Administer LAN/WAN environments and support secure network design. - Configure and maintain network hardware and software. - Support incident response and threat mitigation activities. - Develop technical documentation and SOPs for network operations. Supplemental Duties: - Assist in developing and implementing network monitoring improvements. - Provide training and support to MARCENT staff on network systems and processes. - Contribute to after-action reviews and lessons learned for network incidents. Administrative Duties: - Maintain compliance with MARCENT administrative procedures and reporting requirements. - Ensure network management documentation is archived according to records management standards. Supervisory Responsibilities: None. Education/Experience/Qualification: - Bachelor's Degree required; IT, Computer Science, or related discipline preferred. - 7-10 years of experience in network management roles in military or secure settings. - DoD IAT Certification Level I or above or SEC+ required. - Additional certifications such as NET+, CISCO, or Voice/Video Network certifications preferred. - Experience with LAN/WAN administration and troubleshooting. - Proficiency in secure network design and implementation. - Knowledge of network hardware/software configuration and cybersecurity fundamentals. - Experience in incident response, threat mitigation, and technical documentation development. - Secret clearance required. Additional Skills: - Strong diagnostic and troubleshooting skills for complex network issues. - Ability to ensure compliance with cybersecurity and DoD network standards. - Excellent written and oral communication skills for technical documentation and reporting. - Proficiency with Microsoft Office Suite and network monitoring tools. Location: Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida. Work Environment: Office environment within a joint military/civilian/contractor staff. Includes participation in network management activities supporting operational requirements. Physical Demands: Primarily sedentary office work with extensive computer use. May involve occasional travel to support network management activities or training. Work Schedule: Full-time, 40 hours per week. Monday-Friday, 0800-1600. May require flexibility during network outages, upgrades, or operational surges. License and Other Requirements: Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card (CAC). Salary and Benefits: As stated during the hiring process. Security Clearance: Secret clearance required. Travel: May include CONUS and OCONUS travel to support MARCENT network management activities.

Full Time - Tampa, FL Elutions is a well-established, global provider of Operational Business Solutions. We focus on energy conservation and critical asset performance. As the top leader in our industry world-wide, we are constantly on the lookout for go-getters, people who aren't afraid to work hard, but have fun at the same time. Elutions thrives on its culture of innovation, integrity, and hard work. Those who join our team aren't just bright, but are willing to develop and hone their skills every day, all while making a significant difference in the world. To help facilitate our growth and continue our success, Elutions is seeking a motivated, hard-working Junior Systems Administrator to help support our infrastructure, and assist in the maintenance of our office and nearby datacenter. This position will report directly to our remote IT Director. Primary Responsibilities Troubleshoot in a helpdesk capacity both on-site and remotely. Assist in the design and/or development of automation in asset tracking and helpdesk roles. Administrate infrastructure servers and remote access Assist in administering our Microsoft365 tenant Maintain Windows Server including Exchange, Domain Name System (DNS), and Active Directory (AD). Provide ongoing network and server maintenance. Prepare new workstations and laptops. Rack and wire of data center systems. Organize hardware inventory. Benchmark/test/wire network. Support and aid users in MS365 apps and basic Windows functionality. Support miscellaneous IT projects. Other responsibilities as . Qualifications Associates Degree in Relevant Field ; Bachelor's degree preferred. Previous troubleshooting experience . Strong customer service orientation and follow-through mentality. Creative problem-solving and time management skills. Continuous improvement focus. Proficiency in Microsoft Office365 . Multi-lingual is a plus. Benefits of joining the Elutions team Competitive pay. Medical, dental, vision, life, and disability insurances are available. Paid company holidays, vacation, and sick days. 401K. Flexible schedules. Opportunity to be part of an innovative team-oriented work environment. Frequent office events and team-building activities. Opportunities for advancement depend solely on ability, performance, and contribution to the firm's success.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Experience with TDM, DS-0, DS-1, DS-3, SONET, Ethernet , Data Networking. • Installing new equipment such as Nortel bay, Infinera DTNs and Regens, Brocade aggregate switches and transport equipment, Alcatel, Lucent 7210 switches, and replacing Cisco routers. • Worked in the NOC environment as a tester, interfacing with various departments (assignments, complex translations, RCMAC, engineering, marketing, project coordinators, outside techs, and central office personnel) vendors, end users, and customers. • Added additional T1 lines added and replaced cabling as needed or requested. Labeled T1s and equipment. Qualifications Knowledge of some of the following systems: Adtran, AMS, Ciena MTM, Cisco CTM, FENS, Naviscore, Calix, 5620 SAM, ASAM 7300's, Juniper routers and switches, Cisco routers and switches. Additional Information Should you have any questions, please feel free to call Mohita on ************

Network Operations Engineer (Overnight Shift) Clearance Requirements: U.S. Citizen, Green Card Holder, TN Visa, or Green Card EAD Contract Pay Rate: Competitive (W2; based on experience and location) Description We are seeking an experienced Network Operations Engineer to provide 24x7 enterprise-level monitoring and technical support for critical network and systems infrastructure. This role is responsible for ensuring high availability, performance, and stability of network services by proactively monitoring systems, responding to alerts, troubleshooting incidents, and coordinating resolution with internal teams and external vendors. This is an overnight, 12-hour shift role ideal for a self-directed professional who thrives in a fast-paced Network Operations Center (NOC) environment and has strong experience with enterprise network monitoring, incident management, and escalation procedures. Schedule: * 12-hour overnight shifts (6:00 PM - 6:00 AM EST) * Rotating schedule including weekdays and weekends Key SEO Keywords: Network Operations Engineer, NOC Engineer, Network Monitoring, Enterprise Networks, LAN/WAN, Incident Management, SolarWinds, LogicMonitor, Moogsoft, Cisco Networking, Overnight NOC Key Responsibilities * Monitor enterprise systems and networks to ensure continuous availability and performance * Identify trends and analyze network performance metrics to proactively address issues * Respond to system alerts and alarms; troubleshoot, resolve, or escalate incidents as appropriate * Create, update, and manage incident tickets using service management tools * Coordinate with internal technical teams and external vendors to restore services during outages or degraded performance * Utilize monitoring platforms such as SolarWinds, LogicMonitor, and Moogsoft to support operational visibility * Perform basic configuration, maintenance, and preventative maintenance on network equipment (routers, switches, firewalls) * Document procedures, troubleshooting steps, and resolution activities to support operational excellence * Participate in cross-team collaboration to improve processes and system reliability * Perform additional duties based on operational needs Required Skills / Education * 5-10 years of experience in network operations, NOC support, or enterprise IT environments * Foundational knowledge of enterprise networking concepts, terminology, and protocols * Hands-on experience with LAN/WAN technologies and protocols including TCP/IP, BGP, Metro Ethernet, T1/T3, Frame Relay, SDLC, and RS232 * Experience using IT service management tools for incident tracking and resolution * Strong analytical, troubleshooting, and problem-solving skills * Ability to work independently and collaboratively in a high-pressure, 24x7 operations environment * Effective verbal and written communication skills * Demonstrated reliability, attention to detail, and ability to follow established procedures Preferred Skills & Experience * Bachelor's degree in Information Technology or a related field, or equivalent professional experience * CCNA or CCNP certification * Experience installing, configuring, and maintaining Cisco routers and switches * Advanced troubleshooting skills across network, hardware, and software environments * Understanding of electronic principles related to IT systems diagnostics * Experience presenting technical findings or recommendations to stakeholders * Familiarity with large-scale enterprise or financial services environments About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm - we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.