Help Desk Technician (9709)
Network technician job in Tampa, FL
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is seeking a talented Help Desk Technician who wants to make an impact in the lives of others.
Purpose and Impact:
The Help Desk Technician is considered a crucial role in the front-line of support for Lutheran Services Florida networks and computing environment. The individual must be agile, willing to learn and think outside of the box in order to operate effectively in an ever-changing technology landscape. Troubleshoot issues and work with other teams to nail down root cause issues and correct them as necessary. Act as the first point of contact in an entry level support position. Provide technical assistance and support for incoming inquires and issues related to computer systems, software, and/or hardware. Respond and perform troubleshooting through diagnostic techniques and pertinent questions via phone, email, walk-ins, remote sessions, and/or the IT support management application.
Essential Functions:
Installs, administers and maintains all hardware (PC's, laptops, thin clients, network devices) and software.
Enforce security and anti-virus procedures for all Agency workstations as needed.
Document and maintain related procedures, system policies, software configurations, user profiles, etc.
Document and maintain incident logs (email, Internet, and web presence downtime; others as defined by supervisor).
Recommends and schedules repairs.
Maintain a current knowledge of new and existing technologies to ensure the Agency is utilizing lowest cost/most effective technologies.
Develop and maintain a network of workstation hardware and software experts that can be utilized to problem solve, recommend new concepts and consult.
Provide both on-site and on-line support to LSF users.
Review, advise and concur in the acquisition of all related hardware and software.
Develop (with Help Desk Supervisor) an implementation plan for all planned tasks under his area of responsibility.
Other Functions:
Performs other similar or related duties as assigned.
Physical Requirements:
Sitting for extended periods of time (up to 8 hours/day) while working at a computer or answering phone calls.
Occasional standing and walking to access equipment, printers, or assist with onsite support.
Manual dexterity sufficient to operate a computer keyboard, mouse, phone, and other standard office equipment.
Visual acuity to read computer screens, documentation, and technical manuals.
Ability to lift and carry equipment (such as laptops, monitors, or small servers) weighing up to 50 pounds.
Occasional bending, stooping, or crawling to access cables and hardware in confined or low-clearance areas.
Hearing and speech ability to communicate effectively via phone, video call, and in-person.
Minimal travel out of town (statewide) as needed, with or without notice.
Must have reliable transportation, with liability insurance for business use of the vehicle.
Education:
Associate's degree in a related field or equivalent experience.
A+, N+ and Microsoft Certified Professional + Internet (MCP+I) certifications or equivalent experience preferred.
Experience:
One to two years' experience in administration of workstation support in a network environment.
Skills:
Excellent oral and written communication skills.
Excellent customer service skills
Microsoft System Center
Print Management
Run diagnostic programs to resolve problems
Walk customers through problem-solving processes
Hardware and software analysis and problem resolution
Customer service
Basic understanding of Windows-based PC computing and troubleshooting
Basic understanding of networking concepts
Onboarding and offboarding of end-users
Microsoft Office suites
Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Principal Accountabilities:
Reports to Help Desk Supervisor.
Team player with co-workers and central Services office staff.
Adherence to Agency policies and management practices.
Effective staff management and leadership.
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Desktop Support / IT Technician --- ( 100 % Onsite ) ----Locals ONLY
Network technician job in Pensacola, FL
BEST BILL RATE ---- PLEASE CALL AT ************ DIRECTLY
NO THIRD PARTIES CALL
US citizens ONLY
THIS IS A DIRECT BANKING CLIENT REQUIREMENT !
Those authorized to work without sponsorship are encouraged to apply please.
Reach Shaily Sharma - **********
Email: ************************************* // **********
Desktop Support Technician / IT Technician
100 % Onsite - Pensacola, FL
Duration : Long term ongoing with no end date
- Requires frequent overtime and late-night work, particularly during peak periods or tight project deadlines.
- Standard work schedule is Monday through Friday, onsite. However, project assignments may require work on weekends and holidays, depending on operational needs.
- Must possess a valid REAL ID-compliant driver's license or equivalent form of federally accepted identification.
- Ability to lift 50 pounds and move equipment.
- Ability to crawl and work under office desks and furniture
- Ability to work after hours as needed
- Experience with
• Virtual Desktop Environments
• Large scale hardware deployments
• Microsoft 365 project
• IT Asset Management
Please send qualified resumes directly to :
************************************* // **********
Thanks,
Shaily Sharma
Zillion Technologies Inc.
Asst. Director - Talent Acquisition
**********
Email: ************************************* // **********
Information Technology Field Technician
Network technician job in Boynton Beach, FL
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively.
Responsibilities
On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues.
Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization.
Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment.
Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality.
Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting.
Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks.
Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly.
User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights.
Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures.
Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices.
Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions.
Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements.
Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices.
Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit.
Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention.
Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion.
Qualifications
Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role.
The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support.
Physical Requirements:
Prolonged periods sitting at a desk and working on computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Service Desk Engineer (On-Site)
Network technician job in Spring Hill, FL
Client is looking for a Service Desk Engineer to support operations and serve as a technical expert within a manufacturing environment. Hands-on support for both legacy systems (e.g., Windows XP, Server 2003) and modern infrastructure (e.g., Windows 10/11, Windows Server 2019/2022, cloud services, networked printing). NEED strong troubleshooting skills and can support both front-office + factory-floor systems/employees.
Location: Everyday On-Site (Spring Hill)
Compensation: $50,000-$60,000
Required Qualifications:
5+ years of IT support experience
Experience supporting manufacturing environmentsand related hardware/software setups.
Strong knowledge of Windows operating systems: XP, 7, 10, 11; Server 2003 through 2022.
Proficiency with hardware support, including desktops, servers, networking gear, and printers.
Familiarity with Active Directory, DNS, DHCP, and Group Policy.
Experience with ticketing systemsand documentation best practices.
Ability to prioritize tasks and manage multiple technical issues efficiently.
Excellent communication skills and a strong sense of ownership.
Preferred Qualifications:
Experience with virtualization (VMware, Hyper-V) and/or cloud platforms (Azure).
Microsoft Environment/InTune
VoIP experience would be nice
Duties:
Troubleshoot and maintain a mix of legacy (Windows XP, Server 2003)and modern systems (Windows 10/11, Server 2016/2019/2022).
Support printing systems including networked and industrial printers common in manufacturing environments.
Perform hardware diagnostics, repairs, and upgrades for desktops, laptops, thin clients, and peripherals.
Manage OS deployments, updates, and configuration across a diverse IT environment.
Document support issues and resolutions using a ticketing system (e.g., ServiceNow, Zendesk, or similar).
Monitor and support manufacturing-related systems and equipment, ensuring minimal downtime.
Service Desk Technician
Network technician job in Fort Lauderdale, FL
WORK OBJECTIVE:
Perfroms technical work for desktop operating systems, business applications, printing systems, networking systems, and end users of the Broward County Clerk of Courts (BCCOC) office automation systems.
Work is performed under general supervision with moderate latitude in the use of initiative. Position exercises some independent judgment in accordance with defined policies, procedures, and techniques.
ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within the classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Perform troubleshooting, installation and configuration of software/hardware within the standards set by the BCCOC
Document end user issues and steps to replicate issues that come through the support desk
Respond, resolve, or escalate service issues created in the ticketing system
Assist in monitoring the status of service outages and remediation of issues
Provides network assistance and some asset and server management support
Analyzes, identifies, and documents office automation solutions; responds to, tracks, monitors, and maintains records of all support requests acquired via established organizational tools and procedures
Identifies, researches, and resolves technical problems/projects presented through support tickets and requests
Repairs, replaces, and installs software, hardware, and PC peripherals
Coordinates office automation projects; plans and schedules the implementation of systems and programs
Provides guidance on data processing and office automation applications to end users
Contacts hardware and software vendors regarding purchase and maintenance warranty functions
Assists in the training of end users and developing training documentation, as assigned
Supervision:
None
MINIMUM QUALIFICATIONS:
High school diploma or GED required; supplemented by two (2) years of experience delivering technical customer service for office automation systems; or an equivalent combination of education, certification, training, and/or experience.
Technology or Software:
Microsoft Windows Operating Systems
Microsoft Office Applications
Microsoft Active Directory
IP addressing, DHCP, DNS, VPN,
Microsoft Windows Printing, Registry, Logs, & Monitoring
Must have a valid Florida Driver's License and proof of auto insurance.
PREFERRED QUALIFICATIONS:
Completion of two (2) years of college level course work in computer science, information systems, business administration and two (2) years of analytical, technical, and customer service experience in office automation systems.
KNOWLEDGE, SKILLS, AND ABILITIES:
Support technical issues relating to Microsoft Windows, Windows Server, and Active Directory
A solid understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, Active Directory users and permissions.
Knowledge of systems integration, Active Directory design and management, operating systems installation and support, Microsoft application software and how to effectively implement.
General applicant troubleshooting in a Windows environment required
Proficiency with laptop, desktop, and peripheral hardware troubleshooting required
Ability to analyze complex problems and move them to resolution.
Performs basic administrative and security tasks for variety of applications, software, including but not limit to: Active Directory, Duo Security (MFA), Office 365 Applications, VPN, and Networking, OS Deployment Tools, iOS
Good communication skills; including oral and written communication, timely response and feedback, with ongoing updates to management and team members.
Goal oriented and a demonstrated ability to continually prioritize tasks, and work under pressure with sensitivity to deadlines.
Must have strong customer service skills.
Must have excellent documentation and writing skills
Enforce corporate information security and IT policies.
Knowledge of general computing, networking, software, and hardware concepts
Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization specific software and to learn and become proficient in the use of other specialized software as may be required
Skill in using mathematics to solve problems
Ability to clearly communicate and understand information in English, both orally and in writing
Ability to follow oral and written instructions
Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing and coordinating
Ability to visually inspect and manipulate small computer components and assess PC problems and provide potential solutions and/or recommendations
Ability to learn modern office system equipment, including, but not limited to, the installation and service of hardware and software such as file servers, PC's, printers, and operating systems
Ability to learn methods of analysis of business office requirements for the application of current and state-of-the art office system technology
Ability to learn PC hardware/software configurations for stand-alone and LAN workstations, including operating systems, communications requirements (main frame needs, etc.), and other support software packages
Ability to establish and maintain effective working relationships with those contacted in the course of work regardless of race, religion, age, sex, disability, political affiliation, sexual orientation, and diverse cultural and linguistic backgrounds
Ability to regularly attend work and arrive punctually for designated work schedule
PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert heavy physical effort usually involving lifting, carrying, pushing and/or pulling of objects and materials of heavy weight (up to 50 pounds). Involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
SENSORY REQUIREMENTS:
Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing.
Network Administrator (USC - Local to Jacksonville, FL)
Network technician job in Jacksonville, FL
Job Title: Network Administrator
Type: Long-Term Contract
Knowledge of:
Enterprise network and security architecture, including design principles for high availability, segmentation, and zero-trust models.
Cisco networking and security platforms (e.g., Catalyst, Nexus, ASA, Firepower, ISE) and advanced routing protocols (EIGRP, OSPF, BGP, STP).
Palo Alto Networks technologies including NGFWs, Panorama, GlobalProtect, and threat prevention capabilities.
F5 BIG-IP systems including LTM, ASM, APM, and iRules for secure application delivery and traffic management.
Aviatrix multi-cloud networking and security architecture, including transit gateways, segmentation, encryption, and policy enforcement across AWS, Azure, and GCP.
Voice and unified communications protocols including UDP, RTP, RTCP, and QoS strategies.
Network and security performance monitoring tools (e.g., SolarWinds, Splunk, SecureX, Cortex XDR) and log analysis for threat detection and optimization.
Distributed computing and hybrid cloud environments, and their impact on secure network design and performance.
Operating system commands and utilities (Linux, Windows, CLI, PowerShell, Bash) for diagnostics, automation, and integration.
Skill in:
Leading the design, deployment, and optimization of secure, scalable network and security infrastructure across data center, cloud, and remote environments.
Architecting integrated solutions using Cisco, Palo Alto, F5, and Aviatrix technologies to meet business and compliance requirements.
Conducting security assessments, risk analysis, and remediation planning for complex network environments.
Collaborating with cross-functional teams and clients to translate business needs into secure, high-performing technical solutions.
Troubleshooting complex, multi-layered network and security issues and performing root cause analysis.
Automating network and security configurations using scripting and infrastructure-as-code tools (e.g., Ansible, Terraform, Python).
Managing vendor relationships and guiding procurement decisions based on technical and strategic requirements.
Applying structured change management processes to ensure secure and compliant infrastructure evolution.
Testing and validating hardware/software for new deployments, upgrades, and security compliance.
Developing and maintaining detailed documentation, architecture diagrams, and operational runbooks.
IT Systems Administrator
Network technician job in Boca Raton, FL
BUGATCHI's South Florida office is seeking a highly motivated, results-oriented IT Systems Administrator with a passion for growing a business focused on luxury menswear. The IT Systems Administrator will be responsible for the following:
Ensuring high reliability and performance of the network, infrastructure and internet.
Help support data security and risk management protocols.
Developing and maintaining a culture of the highest customer service and user satisfaction.
Significant attention to new systems training and change management.
Provide IT system support including, installation, engineering, implementation, training, systems administration, and for several areas including: Applications and PC Desktop Systems/ Mac Computers, Apple Business Manager, Office 365 Administration, Printer Support/RFID Printing, Data loss prevention, LAN/WAN Network Services, Warehouse Management Solutions, CRM Solutions, Help Desk Operations/Customer Support and Telephone Systems.
Takes steps necessary to keep the overall technology infrastructure running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies.
Assist with IT vendor relationships.
Develop a continuous improvement focus of IT operations.
Work closely with business leadership team to understand & anticipate their needs to continuously assess & help plan for efficient & cost-effective technology solutions infrastructure.
Deploys/implements new technology.
Qualifications:
3 or more years' experience in a Systems Administration role.
Up to date knowledge of current technology and proficiency in IT best practices.
Proven ability to deliver a customer-centric IT function.
Ability to work collaboratively in teams and with executive management in a fast paced, robust environment
Excellent written and verbal communications skills.
Candidates must be legally authorized to work in the United States. Unfortunately, due to the receipt of a significant number of applications, only selected candidates will be promptly contacted to proceed with our interview process and, therefore, we will be unable to respond to email, fax and telephone inquiries regarding your application status. Thank you for your submission and interest in joining BUGATCHI.
System Network Administrator
Network technician job in Jacksonville, FL
Compliance Focused
6 to 12 month contract
Overview: Responsible for configuring, maintaining, and monitoring network and converged voice systems to ensure secure, reliable, and compliant operations supporting enterprise and EMS environments.
Key Responsibilities
• Install, configure, and support network/voice hardware and software (routers, switches, firewalls, gateways, VPNs).
• Monitor network performance (latency, bandwidth, device health) using tools such as SolarWinds, Splunk, and Wireshark.
• Troubleshoot user, device, and EMS connectivity issues; perform root-cause analysis and escalate when necessary.
• Maintain accurate documentation: configurations, topology diagrams, inventories, IP schemas, and change records.
• Support network design, upgrades, HA architectures, and secure configuration standards.
• Assist with firewall rule management, access control, port-security, and VPN configurations.
• Perform CIP activities for all network devices patching cycles, baseline configuration reviews, and CIP-compliant change management.
• Provide documentation and support for SERC/NERC audits and compliance reviews.
• Participate in redundancy testing, disaster recovery planning, and MIRT incident response.
• Collaborate with IT, cybersecurity, operations, and application teams on projects and incident resolution.
• Continuously update technical knowledge through internal training.
Core Knowledge & Skills
• Network/voice architecture, protocols (TCP/IP, UDP/RTP/RTCP), and distributed computing concepts.
• Network monitoring and performance tools; OS utilities; database management tools.
• Experience with testing, change management, and performance analysis.
• Strong troubleshooting, prioritization, communication, and collaboration abilities.
• Ability to learn quickly, work in ambiguous situations, and deliver on commitments.
• Knowledge of ServiceNow is a plus.
OPEN REQUIREMENTS:
Associate's degree in Computer Science or related discipline and two (2) yrs of professional experience in a network administration role.
-OR-
Four (4) year combination of education, training and experience in installing, supporting, and maintaining network systems in a large corporate environment.
Information Technology Support Technician
Network technician job in Lake Mary, FL
Job Title: Admin Support Tech Dept
Type: Contract Assignment
Pay Rate: $18/hour
Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed
Job Description:
This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn.
Key Responsibilities:
Receiving and shipping mobile devices and laptops.
Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower.
Lifting and pushing heavy carts as needed.
Qualifications:
Background in administrative, clerical, shipping, or retail roles.
Strong willingness to learn and adapt to new tasks.
Ability to lift and push heavy carts.
IT Systems & DevOps Engineer
Network technician job in Doral, FL
| On-Site - Miami (Doral), FL | $130K-$145K
Cotton Images (35+ years in business) is hiring an IT Systems & DevOps Engineer to be our primary on-site IT owner and help modernize our custom .NET / Angular / SQL platforms.
You will:
• Own internal IT: network, Windows servers, user accounts, and hands-on support for ~130 employees.
• Work with our dev team on deployments, CI/CD, monitoring, and automation.
• Use scripting (PowerShell / Python) and modern tools (including AI assistants) to automate repetitive work and improve reliability.
We're a stable, profitable company with our own ERP / CRM built on .NET 8, Angular, SQL Server, and AWS. You'll work with highly experienced developers and technical leaders (including a PhD-level technical lead) in an environment where IT and engineering are truly valued.
What we're looking for:
• ~4+ years in IT systems / network support (Windows, AD, networking).
• Experience deploying or supporting applications (.NET or similar).
• Strong troubleshooting and scripting skills (PowerShell or Python).
• Comfortable working on-site and collaborating with both users and developers.
Nice to have: AWS, CI/CD, Docker, infrastructure-as-code, or experience using AI tools / APIs to speed up your work.
Compensation & Benefits:
• Base salary: $130,000-$145,000 depending on experience.
• Benefits: Comprehensive package including medical, dental, and vision coverage, an employer-paid life insurance policy, and additional ancillary benefits.
• PTO plus paid holidays, and budget for training / certifications.
How to apply:
Send your resume (and optional GitHub / project links). If you'd like, include a short note about:
• A script or automation you built that made your job easier, and/or
• A tough IT or deployment problem you solved and how you approached it.
Deployment Technician
Network technician job in West Palm Beach, FL
ON - SITE 5X a week in West Palm Beach, FL
Desktop Technician
Detailed description:
• Perform job duties in accordance with established agency and department processes and procedures.
• Install, support and troubleshoot desktop and mobile computers, printers, scanners and other associated peripherals.
• Image computers using specified tools and add additional software as appropriate.
• Provide troubleshooting and support of commercial off-the-shelf and custom-developed software applications.
• Updates and maintains records of work, documenting troubleshooting process, operations, modifications, system activities, request fulfillment and issue resolutions.
• Distribute equipment to IT personnel and those outside IT as appropriate; document distributions in inventory systems.
• Migrate data from old equipment to new equipment.
• Accept equipment from IT personnel, prepare for redeployment or process for disposal (survey) including documentation and inventory adjustments.
• Process and correct discrepancies in documentation, mismatches and errors for equipment inventory.
• Asset fellow team members with technical work.
• Perform moves of user-based and inventories equipment individually or in batches as needed.
• Communicate and coordinate with technical leads, other employees, vendors, project team members and other sections of the agency to complete tasks and projects assigned.
• Prepare and complete various forms, logs, lists, requests, charts, diagrams, reference materials, inventory systems; reviews, processes, forwards, distributes or retains as appropriate.
• Escalate issues to proper support tiers thru IT Support Lead(s).
• Performs other duties as assigned by management.
Job requirements:
High school diploma or GED plus one of the following:
College level coursework or vocational/technical training in computer science, programming, repair or operations
One or more years' previous experience and/or training involving personal computer repair and programming
PREFERENCES: Associates Degree in related field; CompTia A+ Certification or at least one Microsoft Technical Certification
Network Engineer
Network technician job in Melbourne, FL
Network Planning Engineering - (Multiple level)
Melbourne, FL - 100% Onsite
Pay range: $37-70/hr on W2
Contract to hire
***ability to obtain Public Trust Clearance after job Offer
Bachelor of Science in Networking, Information Technology, Electrical Engineering, Telecommunication Engineering, Computer Science, Computer Information Systems or equivalent of a 4-year accredited degree in a technical discipline.
• 8+ years of network engineering experience with IP networks.
• 6+ years of experience in the design, development and implementation of IP and MPLS network architectures.
Excellent IP configuration and troubleshooting skills to include PIM, BGP, ISIS, OSPF, EIGRP, HSRP, VPLS, VRFs, L3VPN and Ethernet (The person doesn't necessarily have to be ane expert in all, but some of them. If they have some they want to talk to them.)
Experience developing and creating IP Addressing Plans, Advanced presentation and technical writing experience.
Strong skill set with Microsoft Office software applications and Visio.
SD WAN knowledge/exposure
The SAC Network Engineer will be responsible for:
• Execute and document formal acceptance testing of FTI products and services per program requirements
• Knowledge of FTI Telecommunications equipment installation, configuration and testing standards including TDM, PDH, SDH, SONET, and IP network architecture
• Possess an intermediate (CCNA certification, or equivalent experience) level of experience troubleshooting IP network configurations.
• Domain knowledge of data protocols including TCP/IP, DMVPN, BGP, OSPF, MPLS, EIGRP, HSRP, IS-IS, LDP, PIM, MSDP, and Ethernet.
• Strong customer interface skills supporting coordination of both Telco providers and Harris field technician site access as required
• Test, troubleshoot, and validate communication circuits per IEEE, ITU, TIA, ISO and FTI specifications
• Collaborate closely with FTI Engineering team members to resolve implementation and acceptance issues as needed
• Responsible to execute a coordinated Maintenance Request (MR) activity to support, Engineering changes per customer and program requirements.
• Responsible to execute services disconnects throughout the establish Network / CPE per customer and program request via establish program disconnect process.
Expert level industry certifications (e.g. CCIE)
• Experience with Network Scripting
• Strength in project management leadership
Network Manager
Network technician job in Bonita Springs, FL
Title: Network Manager
Employment Mode: Full-time
Work Mode: On-site (5 days a week)
What You Will Do
Provide senior-level technical leadership and strategic direction for the Network and Voice teams, setting priorities and aligning resources to meet organizational, security, and business continuity objectives.
Develop and execute the long-term roadmap for network and voice infrastructure modernization, ensuring alignment with evolving business needs, emerging technologies, and industry security standards.
Partner closely with executive leadership and cross-functional teams-including Network Engineering, Desktop Engineering, Cloud Services, Applications, and key business units-to shape technology strategy, architecture decisions, and enterprise initiatives.
Oversee the creation and maintenance of process documentation, workflows, and operational best practices; champion knowledge management and continuous process excellence across all teams.
Serve as the Senior Operational Lead for all network and voice managed services, ensuring rapid incident response, proactive service management, and adherence to established SLAs.
Manage departmental financial operations, including annual budget planning, capital and operational expense tracking, and forecasting for major infrastructure investments.
Direct performance monitoring, analytics, and reporting for all network and voice environments; provide executive-ready insights and recommendations to IT leadership.
Act as the highest point of escalation for complex technical and operational issues, ensuring timely resolution and effective root-cause analysis.
Lead critical problem investigations and cross-departmental initiatives to improve operational efficiency, resiliency, and disaster recovery readiness.
Represent the company in strategic vendor management efforts, including contract negotiation, performance reviews, escalation management, and oversight of a multi-vendor ecosystem.
Oversee project management and execution for major upgrades, deployments, and network/voice transformation initiatives.
Mentor, coach, and develop high-performing network and voice engineering teams; create succession plans and promote continuous professional growth.
Requirements
Technical:
10+ years of relevant work experience in network and voice solutions
Technical experience in network, VoIP, data center, and wireless in an enterprise environment
Experience working with, designing, and supporting IP Telephony, Linux, Microsoft Server, VMware virtual environments, specifically datacenter networking
Experience with Cloud Services, including AWS, OCI and Azure including VPC's, Transit Gateway, virtual firewall & network appliances, security groups, and connectivity with cloud-based workloads.
Experience leading projects developing and/or deploying network infrastructure
Experience managing telecom, hardware, and service vendors to meet business objectives and SLAs
Experience with routing protocols (BGP, EIGRP)
Experience with SD-WAN solutions
Experience with migration of on-prem Voice to UCaaS
Experience with Layer 7 / Application layer firewalls including Rulesets, ACL's & troubleshooting application workloads on the network.
Experience with iSCSI & SAN / Storage.
Experience migration from On-Prem Solutions to Cloud platforms
Experience with Telecom & Circuit management
Excellent troubleshooting skills & problem resolution
ITIL certification preferred
Ability to work on-call, nights, and weekends as needed for operations & projects.
Ability to travel up to 25% as needed for project delivery.
Ability to lift up to 50 pounds.
Leadership & Administrative
Experience negotiating & reviewing SOW's with vendors
Experience managing Lev 1 incidents
Experience negotiating renewals with vendors.
Experience building cost model justification for new technologies & initiatives.
Experience running RFP's & overseeing the selection process for new technologies & partners.
Experience managing KPI's, Metrics, & SLA's for the team's performance.
Education:
Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
An advanced degree is preferred.
Industry certifications (Cisco, AWS, Fortinet, ITIL) strongly preferred
Skills
Exceptional executive communication and leadership skills, with the ability to influence at all levels, including C-suite.
Superior documentation, process improvement, and analytics skills.
Visionary, resourceful, and strategic thinker able to lead through ambiguity; inspires teams to achieve high performance and innovation.
JavaScript Tech Support Engineer - UX.
Network technician job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - UX. This is a 12 Months opportunity with long-term potential and is located in Orlando Florida, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94056
Pay Range: $30 - $35/hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities.
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience:
Skills; Hands-on experience in JavaScript, HTML, CSS
Understanding of IT service management and ITIL business process
Frontend browser debugging experience
Scripting /Rest API
Minimum 2 years of hands-on experience in JavaScript, HTML, CSS
Expertise in frontend browser debugging
Understanding of IT service management and ITIL business process
Bachelor's degree in engineering or technical field(s)
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Technical Support Engineer
Network technician job in Coral Springs, FL
The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels.
Responsibilities:
Application Support:
• Document and respond to customer inquiries via phone, and email.
• Troubleshoot and resolve application-related issues, assisting users in software
setup, and configuration.
• Maintain detailed records of software performance and recommend improvements
to enhance efficiency.
• Collaborate with engineers and senior IT staff to address complex technical
problems.
• Monitors individual performance objectives, meets standards, and assures
customer satisfaction goals are met.
IT Systems Support:
• Act as the primary contact for hardware/software/network issues across the
organization.
• Assist the Senior System Administrator with IT requests and system upgrades.
• Install, configure, and update desktop software and hardware.
• Manage IT assets, including device setup, storage, disposal, and troubleshooting.
• Ensure security compliance, performing BIOS/firmware checks and monitoring IT
infrastructure.
• Oversee Mobile Device Management (MDM), managing device enrollment,
compliance, and troubleshooting.
• Administer Multi-Factor Authentication (MFA), assisting users and securing
authentication processes.
• Deploy and manage Trend Micro security solutions, ensuring system security and
policy compliance.
• Serve as a secondary point of contact for Rapid7 Immediate Threat Response,
monitoring vulnerabilities and coordinating security updates.
• Regularly review Jira tasks, ensuring timely completion and quality assurance.
• Create and maintain technical documentation for software, security policies, and IT
procedures.
• Continuously assess IT processes and propose innovative improvements.
• Perform regular system checks, eg network drives.
• Upgrade computers (eg RAM, storage).
• Provide on-call support, including after-hours incident response (as needed)
• Handle other IT-related responsibilities as assigned.
Qualifications:
• Bachelor's degree in computer science, IT, or related field (preferred).
• Strong troubleshooting skills for software, hardware, and network issues.
• Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications.
• Experience with asset management, MDM, MFA, and cybersecurity tools.
• Excellent communication skills, able to explain technical concepts to non-technical users.
• Ability to multitask and prioritize in a fast-paced environment.
Physical & Work Environment:
• Ability to lift up to 50 pounds, access equipment in tight spaces.
• Primarily office-based, with occasional travel for technical support.
• May require evening/weekend work for system maintenance and upgrades.
Network Engineer
Network technician job in Tampa, FL
Exciting Opportunity for a Skilled Network Engineer Our Client, a leading organisation in the technology and infrastructure sector, is seeking a highly capable Network Engineer to join their dynamic team. This role is based within a resilient on-premises environment, dedicated to supporting mission-critical systems across multiple sites. Known for fostering a collaborative culture and valuing innovation, Our Client offers an excellent environment for professionals seeking growth and mastery in their field.
Role Overview
As a Network Engineer, you will play a strategic role in maintaining and enhancing the company's network and infrastructure. This is an ideal position for someone who thrives on technical challenge and wants to make a significant impact by ensuring network integrity, security, and performance. Your expertise will directly support the organisation's operational excellence and business continuity.
Key Responsibilities
Design, implement, and maintain robust network infrastructure-including LAN/WAN, VPN, VLANs, and wireless solutions-that meet operational demands.
Configure and support enterprise-grade switches, routers, and firewalls, ensuring secure and reliable connectivity.
Oversee core network services such as DNS, DHCP, and IP management to optimise network efficiency.
Monitor network health, identify issues proactively, and resolve connectivity or throughput challenges swiftly.
Implement and enforce security protocols, including network segmentation and access controls, to safeguard digital assets.
Collaborate with vendors and service providers to uphold network resilience and reliability.
Manage Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP.
Support on-premises SQL Server instances, focusing on security, backup, and performance tuning.
Administer physical and virtual servers, leveraging VMware or Hyper-V for virtualisation needs.
Perform system upgrades, patches, and lifecycle management to maintain stability and compliance.
Contribute to disaster recovery planning, testing procedures, and data security governance.
Provide complex Tier 3 support for infrastructure and network issues, ensuring business continuity.
Maintain comprehensive network and system documentation, diagrams, and assets.
Essential Skills and Experience
A Bachelor's degree in IT, Computer Science, or a related field, or equivalent practical experience.
At least five years' proven experience as a Network or Infrastructure Engineer in enterprise environments.
Demonstrable expertise with TCP/IP, routing, switching, and firewall management.
Solid knowledge of Windows Server administration, including Active Directory.
Experience supporting SQL Server infrastructure.
Familiarity with virtualisation platforms like VMware or Hyper-V.
Strong troubleshooting capabilities coupled with analytical problem-solving skills.
Desirable Qualifications
Professional certifications such as CCNA, CCNP, Network+, Security+, or MCSE.
Hands-on experience with Fortinet, Cisco, or Palo Alto network devices.
Knowledge of infrastructure monitoring tools like SolarWinds or PRTG.
Understanding of backup solutions, disaster recovery models, and data protection protocols.
Join a Pioneering Organisation
This is more than a role; it's a chance to shape the future of enterprise network infrastructure within an organisation that values its IT professionals. You'll work in a forward-thinking environment that recognises excellence and promotes professional development.
If you believe your skills align with this opportunity, we encourage you to apply by submitting your CV. Our Client values driven professionals ready to make a tangible difference through technology.
We look forward to your application!
Desired Skills and Experience
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OT Network Engineer
Network technician job in Hollywood, FL
Bachelor's Degree in Information Technology or related field is required. A minimum of five (5) years of experience working in an enterprise environment with network or voice support responsibilities is required. Prior experience managing and a thorough understanding of wired and wireless technologies.
Cisco Certified Network Associate certification is required. Cisco Certified Network Professional certification is preferred. Proficient in configuring and supporting Cisco routing and switching technologies. Possession of a valid Florida Driver's License is required. Demonstrate Excellent English written and oral communication skills. Bachelor's Degree in Information Technology or related field is required.
A minimum of five (5) years of experience working in an enterprise environment with network or voice support responsibilities is required. Prior experience managing and a thorough understanding of wired and wireless technologies. Cisco Certified Network Associate certification is required. Cisco Certified Network Professional certification is preferred. Proficient in configuring and supporting Cisco routing and switching technologies. Possession of a valid Florida Driver's License is required. Demonstrate Excellent English written and oral communication skills. Ability to travel to all STOF Reservations and work aflexible work schedule including night, evenings, weekends and holidays.
Network Engineer
Network technician job in Orlando, FL
Top Required Skills:
Hands-on experience with Cisco and Palo Alto network technologies
Strong troubleshooting and RTB support capabilities for medium-high complexity environments
Ability to document, communicate, and collaborate effectively with cross-functional IT teams
Must-Have Skills:
3+ years of experience in IT or a related field
Experience supporting DNS, DHCP, Cisco networking (switching, routing, wireless)
Familiarity with Cisco ISE or DNA Center
Ability to support Palo Alto technologies (Firewall, Panorama, GlobalProtect VPN, URL Filtering, IoT Security, PRISMA)
Strong organizational, time-management, and multitasking skills
Ability to work in a fast-paced, changing environment
Strong communication and teamwork abilities
Ability to travel up to ~15%
Proficiency with Microsoft Office and web-based applications
Nice-to-Have Skills:
Cisco, Palo Alto, or cloud certifications (CCNA, CCNP, CCIE, etc.)
ITIL Foundation or Network+ certification
IT experience in a manufacturing environment
Experience managing enterprise-level networks
Experience creating network diagrams in Microsoft Visio
Key Responsibilities:
Support Palo Alto technologies including Firewalls, Panorama, GlobalProtect VPN, URL Filtering, IoT Security, PRISMA, and related platforms
Support Cisco technologies including switching, routing (SD-WAN), Cisco ISE/TACACS, DNA Center, Wireless, ACI, and related systems
Provide medium-high complexity RTB (Run-the-Business) support, maintenance, and incident/service request resolution
Deliver network solutions for both operational needs and project work
Participate as a project resource, supporting requirements gathering, solution recommendations, and implementation
Share knowledge as a subject-matter expert through documentation, mentoring, and collaboration with IT teams
Requirements:
Minimum 3 years of IT experience with hands-on network support
Strong understanding of Cisco and Palo Alto network environments
Ability to work independently, manage priorities, and handle time-sensitive tasks
Effective written and verbal communication skills
Network Engineer
Network technician job in Orlando, FL
Join a Global Leader in Workforce Solutions - Net2Source Inc.
Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision-Right Talent. Right Time. Right Place. Right Price.
Network Engineer
Full Time
Orlando, Florida
Pay-$70,000-80,000 K plus 5% bonus.
Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision-Right Talent. Right Time. Right Place. Right Price.
Please find below the .
Job Description:
The Network Engineer will be responsible for service delivery support and project deliverables within the global infrastructure network environment supporting an $8 billion dollar Fortune 500 company. This role will identify gaps, needs, and lead improvement efforts to improve service delivery. This role will be considered a subject matter expert (SME) in one or more key technologies under the networking domain. It is expected that this role will operate independently, solve complex problems, and fulfill requests with minimal supervision.
YOUR IMPACT
These duties are not meant to be all-inclusive and other duties may be assigned.
Responsible for supporting Palo-Alto technologies including Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA, and others.
Also responsible for supporting Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI, and others.
Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
Provide solutions for both RTB and project efforts of medium to high complexity.
Serve as a project resource on application and infrastructure project efforts representing functional capabilities.
Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Information Technology (IT) staff, mentoring, and job shadowing.
YOUR SKILLS AND EXPERTISE
Three (3) or more years of experience in Information Technology, or in a related area.
Experience with supporting services like DNS and DHCP along with familiarity with Cisco technologies such as wireless routing and potentially Cisco ICE or DNA.
Ability to travel 15% +/-
STANDOUT QUALIFICATIONS
Cisco, Palo Alto and/or cloud certifications related to network technologies (CCNA, CNNP, or CCIE), ITIL Foundation Certification, Network A+ Certification, or other industry-relevant certifications)
Information Technology experience within the manufacturing industry.
Demonstrated experience managing enterprise level networks.
Documented experience developing network diagrams and drawings using Microsoft Visio
Ability to effectively communicate.
Ability to work in a team environment.
Strong organizational skills with exceptional follow through and attention to detail.
Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
Ability to work in a fast-paced environment where requirements are constantly changing.
Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
The Network Engineer will be responsible for service delivery support and project deliverables within the global infrastructure network environment supporting an $8 billion dollar Fortune 500 company. This role will identify gaps, needs, and lead improvement efforts to improve service delivery. This role will be considered a subject matter expert (SME) in one or more key technologies under the networking domain. It is expected that this role will operate independently, solve complex problems, and fulfill requests with minimal supervision.
YOUR IMPACT
These duties are not meant to be all-inclusive and other duties may be assigned.
Responsible for supporting Palo-Alto technologies including Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA, and others.
Also responsible for supporting Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI, and others.
Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
Provide solutions for both RTB and project efforts of medium to high complexity.
Serve as a project resource on application and infrastructure project efforts representing functional capabilities.
Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Information Technology (IT) staff, mentoring, and job shadowing.
YOUR SKILLS AND EXPERTISE
Three (3) or more years of experience in Information Technology, or in a related area.
Experience with supporting services like DNS and DHCP along with familiarity with Cisco technologies such as wireless routing and potentially Cisco ICE or DNA.
Ability to travel 15% +/-
STANDOUT QUALIFICATIONS
Cisco, Palo Alto and/or cloud certifications related to network technologies (CCNA, CNNP, or CCIE), ITIL Foundation Certification, Network A+ Certification, or other industry-relevant certifications)
Information Technology experience within the manufacturing industry.
Demonstrated experience managing enterprise level networks.
Documented experience developing network diagrams and drawings using Microsoft Visio
Ability to effectively communicate.
Ability to work in a team environment.
Strong organizational skills with exceptional follow through and attention to detail.
Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
Ability to work in a fast-paced environment where requirements are constantly changing.
Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
Ready to Level Up Your Career?
Click Apply Now and let's make it happen.
Thanks & Regards,
Priyanka Gupta |Senior Engineering Recruiter
Net2Source Inc.
Global HQ Address - 270 Davidson Ave, Suite 704, Somerset, NJ 08873
Cell: **************
Email: *****************************
Web: ******************
LinkedIn: *****************************************************
Network Engineer
Network technician job in Lutz, FL
Network Engineer - Tampa, FL (On-Site)
Our utility client is seeking an experienced Network Engineer to support and enhance critical network infrastructure across Power Plants, Solar Fields, and Control Centers. This role focuses heavily on patching and upgrading Cisco network equipment while ensuring secure, reliable, and compliant network operations.
Position Overview
The Network Engineer will design, implement, maintain, and troubleshoot complex network environments, including LAN, WAN, SDN, OT networks, and data center components. This role requires strong Cisco expertise, excellent communication skills, and the ability to collaborate with cross-functional teams to support server, storage, and security initiatives.
Primary Duties and Responsibilities
Design, implement, and manage network infrastructure across multiple sites, including LAN, WAN, SDN, and OT environments.
Deploy, patch, upgrade, and maintain Cisco routers, switches, and wireless access points.
Replace routers and switches at client sites and perform break-fix troubleshooting.
Monitor, diagnose, and resolve issues related to servers, networks, DDoS protection, and NetScaler load balancers.
Collaborate with teams to support the installation and configuration of server and storage infrastructure.
Conduct vulnerability assessments and ensure compliance with industry regulations.
Develop and enforce network security policies, procedures, and standards.
Provide project leadership and consult on security-related matters.
Required Skills and Experience
5-7 years of experience designing, implementing, and supporting network devices.
8 years of experience in network management with a focus on Cisco technologies, WAN, and SDN.
Strong hands-on experience with Cisco routers, switches, and wireless access points.
Expertise in patching and upgrading Cisco network equipment.
Experience with router/switch configurations and break-fix support.
Preferred Experience
Background in OT networks, data center environments, and utility or similar industries.
Experience with Data Center architecture and infrastructure.
Licenses/Certifications
Preferred: CCNA, CCNP, or equivalent certifications.
Knowledge, Skills, and Abilities
Required:
Excellent communication skills.
Strong network management, operational, and troubleshooting abilities.
Awareness of cloud, compute, and storage environments.
Understanding of vendor management, operations management, and ITIL practices.
Strong business and technical acumen with the ability to influence stakeholders.
Process-driven mindset with a focus on continuous improvement.
Ability to work independently and collaboratively in team environments.
Preferred:
Strong IP networking proficiency.
Knowledge of regulatory/compliance requirements relevant to the industry.
Familiarity with network licensing optimization.
Understanding of cloud-based network solutions and services.
Ability to stay current on emerging technologies and industry best practices.
Nice-to-Have Skills
Experience with load balancers.
Experience with SolarWinds.