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Network technician jobs in Fort Myers, FL

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  • Network Specialist

    Kavaliro 4.2company rating

    Network technician job in Naples, FL

    Overview A public-sector technology organization in Southwest Florida is seeking an experienced Network Specialist to support, maintain, and enhance a mission-critical enterprise network environment. This role is ideal for candidates who have hands-on expertise with Cisco networking technologies and thrive in highly regulated, security-focused environments. Key Responsibilities Configure, manage, and troubleshoot Cisco routers, switches, and related network infrastructure. Monitor network performance, analyze traffic patterns, and proactively identify areas for optimization or remediation. Implement and maintain network security best practices, including access control, segmentation, and device hardening procedures. Support LAN/WAN operations, VPN solutions, wireless infrastructure, and routing protocols (e.g., EIGRP, OSPF, BGP). Perform upgrades, patching, backups, and lifecycle maintenance on network hardware and software. Assist with network design, documentation, and implementation of new solutions or enhancements. Respond to escalated network incidents, perform root-cause analysis, and coordinate resolutions within SLA expectations. Collaborate with cybersecurity, systems, and application teams to ensure overall infrastructure integrity and compliance. Produce and maintain technical documentation including topology diagrams, inventories, and SOPs. Required Qualifications Strong hands-on proficiency with Cisco IOS, routers, switches, VLANs, and routing/switching fundamentals. Experience with network monitoring and analysis tools (e.g., SolarWinds, PRTG, Wireshark). Understanding of network security principles, firewalls, ACLs, and secure configuration practices. Ability to work in structured, policy-driven environments with high uptime expectations. Strong analytical, troubleshooting, and communication skills. Preferred / Encouraged Experience Experience in regulated industries is highly valued, but not required includes: Banking and financial services Healthcare environments (HIPAA compliance) Public sector or government agencies Candidates familiar with audit requirements, compliance frameworks, and security-sensitive operations are strongly encouraged to apply. Education & Certifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Cisco certifications such as CCNA, CCNP, or equivalent experience preferred. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
    $49k-68k yearly est. 3d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Network technician job in Fort Myers, FL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-46k yearly est. 2h ago
  • Bicycle Technician (Mechanic) - PART TIME - SW FORT MYERS

    Trek Bicycle Stores | Florida

    Network technician job in Fort Myers, FL

    Job Description As a BICYCLE Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You'll troubleshoot repairs and service all kinds of bikes, in addition to supporting the sales floor with building bikes and sales. You'll play an integral part of your teams' success by utilizing your mechanical skills, your willingness to learn, and desire to only deliver the highest quality service work to all our customers. Because you'll be speaking with customers to evaluate issues and recommend repairs, we value a genuine concern for our customers well-being and desire to solve their problems above everything else. As a BICYCLE Technician, you drive store results by selling and completing service, building bikes to standard, and executing every job with speed and accuracy. You are accountable for generating service revenue, delivering quality work the first time, and producing consistent results that grow customer retention and profitability. In all matters, we live by our Values. Do the right thing Do the best you can Show others we care Be coachable Duties Production Performance Work on servicing all bikes to maintain a timely turn-around on repairs while balancing the needs of the sales floor with bicycle assemblies and accessorizing. Financial Performance Be a backup to the Service Manager to work the service counter, interacting with customers while offering them everything they need to have the best experience on their bike(s) and with our company. Operations Performance Assist the team in maintaining the overall cleanliness and organization of both the Service Department and warehouse area where back-stock and service bikes are stored. • Facilitate transfer tasks as needed, keeping up to date on current policy and procedure. Perform other job-related duties as assigned. Requirements 100% Values Alignment - Do the Right Thing, Do the Best You Can, Show Others You Care, Be Coachable. No exceptions. Hands-On Mechanical Background - Previous experience in technical or mechanical trades that transfer to bicycle service. Strong Problem Solver - Takes ownership in finding solutions that keep work moving forward. Clear Communicator - Delivers accurate, direct communication with customers and teammates. Operates with Urgency - Works with speed and efficiency to maximize throughput and revenue. Adaptable Under Pressure - Adjusts quickly to changing priorities and workload. Schedule Flexibility- Available to work weekends, evenings, and peak seasons without resistance. Growth-Oriented Learner - Continuously builds skills and knowledge to improve performance. Consistently uphold all expectations outlined in the Trek Bikes Florida Non-Negotiable Standards document. Model and uphold our company value in all actions and decisions. Nice To Haves Active Lifestyle / Fitness-Oriented- Participates in cycling or other endurance/fitness activities; naturally aligns with our customers and culture. Bicycle Industry Experience - Brings direct knowledge of products, service standards, and customer expectations. Proficiency with Ascend - Familiarity with our POS system to improve efficiency and accuracy. Commitment to Personal Development - Actively engaged in growth through coaching or frameworks (e.g., Tony Robbins, Grant Cardone, Keith Cunningham, Ed Mylett, etc.), showing a mindset for continuous improvement. Proven Mechanical Aptitude - Demonstrates the ability to diagnose, repair, and assemble with precision. High Attention to Detail - Produces quality work the first time; avoids costly rework. Benefits Health and happiness are at the core of our business, and that includes yours, too. We're constantly striving to improve our work environment and provide a premium benefit package. We're proud to offer our full time and part time employees who work 30 hours per week the following benefit package after 60 days of employment: Medical Dental Visions 401k (after 1 year) AMAZING employee discount on bikes and accessories! This position requires open availability and flexibility to work mornings, evenings, weekends, and holidays based on the needs of the business. Our season runs from November 1st through March 31st. To ensure that we meet our customers' expectations during this busy time, we have implemented a vacation blackout period.Employees cannot schedule more than 3 days of PTO due to an expected increase in traffic.We understand that special circumstances may come up and we will do our best to accommodate our team. About Us We are Locally Owned and Family Operated since 2006 With 16 locations in Southeast and Southwest Florida, our exceptional team of cycling enthusiasts is here to serve all of your cycling needs. Whether you're new to the sport or a lifelong cyclist, we're here for you! Since 2006, we've provided South Florida's cyclists warm, trustworthy service at our family-owned shops.From our first Trek concept store in Estero to our many locations today, our mission has remained the same: To transform lives, one bike at a time-and promote health, joy, and community while we're at it. Our mission has helped us rank as one of America's Best Bike Shops eight years running and become a top 10 Trek dealer in North America. Join us as we transform lives one bike at a time. We can't wait to see where we go together.
    $56k-93k yearly est. 6d ago
  • IT End User Support Technician

    Us Eye

    Network technician job in Fort Myers, FL

    Job Summary: The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: • Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. • Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. • Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. • Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). • Work closely with IT infrastructure teams to support servers, network devices, and security protocols. • Provide training and guidance to end users on IT best practices and security policies. • Document technical issues, solutions, and support activities in the ticketing system. • Assist in hardware deployment and upgrades, including imaging and configuring new devices. • Ensure compliance with HIPAA, security policies, and IT standards. • Collaborate with vendors and third-party providers to resolve hardware and software issues. • Participate in on-call rotation or after-hours support, as needed. Required Qualifications: • Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). • 2+ years of experience in IT support, preferably in a healthcare or clinical setting. • Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. • Experience with EHR systems, medical peripherals, and clinical application support is a plus. • Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). • Excellent problem-solving and customer service skills. • Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. • Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: • Experience working in a healthcare IT environment. • Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. • Familiarity with HIPAA compliance and IT security best practices. • Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: • This role requires frequent travel to physician clinics within the assigned region. • Must have reliable transportation to travel to remote locations. • Must be able to lift and transport IT equipment (up to 50 lbs). • Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $32k-52k yearly est. 14d ago
  • System Administrator III (Onsite)

    Lee County Tax Collector 3.4company rating

    Network technician job in Fort Myers, FL

    Full-time Description at our Downtown Fort Myers office,** Are you an IT expert who thrives on solving complex challenges and driving innovation? Step into a high-impact role with the Lee County Tax Collector (LCTC) in vibrant Fort Myers, Florida-where cutting-edge technology meets public service. As our onsite Systems Administrator III, you'll command the digital landscape: leading sophisticated infrastructure strategies, optimizing mission-critical systems, and steering the adoption of emerging technologies with confidence and independence. This is not your average desk job. You'll collaborate directly with stakeholders, flex your analytical muscles, and make decisions that shape how technology powers our operations across the county. With a competitive salary range based on skills, experience and qualifications. LCTC also offers exceptional benefits, including paid time off, holidays, medical, dental, and vision plans, short- and long-term disability, and telehealth services. You'll also have access to the Florida Retirement System and employer-matched deferred compensation. Additional perks include life insurance (plus optional family coverage), pet insurance, accident and critical illness protection, and support for major life events through the Employee Assistance Program and legal/financial resources. If you're looking for a role that blends technical mastery with public service impact, where stability meets innovation, this is your chance to lead meaningful change from the inside out. Main Responsibilities Responsible for daily administration of the LCTC network/server environment along with project work. Installs, configures, and maintains system hardware/software. Monitors network performance, troubleshoots issues and deploys solutions. Plans and implements upgrades, patches, and installation of new applications and equipment. Ensure proper security controls in access, logging, and auditing. Create technical support documentation for systems and applications. Assist with developing a disaster recovery, security, back up, and restoration plan. Implement and administer disaster recovery solutions and perform system failovers to ensure business continuity. Assist with evaluating new technologies to optimize network efficiency and performance. Accountable for configuring backups, configuring alerts and ensuring backups and alerts are working as designed. Plans and administers Microsoft licensing, including executing annual true-up to ensure accurate license tracking and compliance. Participates in weekly on-call rotation for after-hours ITS support-related issues. Performs other duties as directed. Requirements Bachelor's degree with major course work in Computer Science and five years' work experience related to enterprise level computer system/network administration, management, or support; or equivalent combination of education, training, and experience as determined by ITS Management. Knowledge of Microsoft Windows client/server operating systems and Microsoft Active Directory desired. Background check required. Valid Florida Driver's License required. May require after hours, weekend or emergency (natural disaster, major incident, etc.) support. Knowledge of Microsoft client and server patch management processes desired. Knowledge and experience implementing disaster recovery solutions, with proven ability to perform failovers in high-availability environments. Strong desire to learn and apply emerging technologies. Preferred Skills Enterprise level Wi-Fi, Radius, LAN/WAN, Fiber, DNS, Active Directory, DHCP, TACACS, Palo Alto firewalls, VPN, Extreme Networks switches, Cisco routers, BGP, OSPF, FortiSIEM, SolarWinds system monitoring/alerting applications, and Milestone IP based video surveillance systems. Expertise with Ivanti Security Controls patch management, Microsoft MCM or similar imaging and patch management tools, vulnerability management, cybersecurity, penetration testing and remediation, Nutanix virtual server and desktop infrastructure, Dizzion Frame VDI, HYCU and Backup Exec backup and recovery software, endpoint security products, anti-virus/anti-malware tools, Microsoft 365, AWS and similar cloud products, Microsoft MDM, password managers, Okta and MFA solutions. FLSA Status Description Work is performed independently under limited supervision with considerable latitude. Position typically requires processing and interpreting complex, less clearly defined issues. Work Conditions Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and material of light to moderate weight (5-50 lbs.). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
    $59k-80k yearly est. 60d+ ago
  • Field Tech Support

    Echostar 3.9company rating

    Network technician job in Cape Coral, FL

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour
    $21 hourly 8d ago
  • Manager, Tech Service Delivery - Field Network

    The Hertz Corporation 4.3company rating

    Network technician job in Estero, FL

    A Day in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless network operations and delivering exceptional customer service across all Hertz locations. You will partner with IT leadership, delivery teams, and external vendors to implement network solutions efficiently and maintain flawless day-to-day operations. What You'll Do: * Manage end-to-end network support for field locations, including: * Field Support & Operations * Circuit connectivity * Move/Add/Change coordination * SLA tracking and issue resolution * Lead and coordinate a team of analysts and managed service resources to deliver reliable, responsive support for all Field networking requirements. * Manage network-related project delivery, ensuring timelines and budgets are met. * Participate in annual budget planning. * Conduct regular team standups to monitor progress and deliverables. * Enforce ITSM processes for Change, Incident, and Problem Management. * Utilize dashboards and reports to track SLA and KPI compliance weekly. * Serve as the primary liaison between managed service providers and the Field Networking team for escalations and requests. * Maintain vendor relationships and escalate site surveys, installations, and performance issues as needed. * Manage circuit turn-ups for Hertz locations, collaborating with internal resources, circuit providers, airport authorities, and technicians. * Support acceptance testing and service activation for new network services. * Contribute to developing and refining procedures for Field Network infrastructure. * Participate in network design discussions and document requirements for large-scale projects. * Track and report on the lifecycle of field network devices. What We're Looking For: * Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (preferred). * 3+ years of experience in IT Service Delivery or related roles. * Experience supporting network infrastructure in large enterprise environments. * Familiarity with network vendors such as Cisco, Meraki, and Fortinet. * Strong understanding of circuit connectivity and infrastructure. * Exceptional customer service and escalation management skills. * Ability to prioritize tasks, manage multiple projects, and meet deadlines. * Proficiency in project tracking and digital workflow tools; agile methodology experience is a plus. * Familiarity with Telecom Expense Management (TEM) tools. * Strong data analysis skills using Excel. * Excellent communication and presentation skills; ability to build relationships across diverse teams. * Highly organized, self-directed, and collaborative. We expect the starting salary to be around $115,000 to $140,000 with annual bonus eligibility. The actual salary will be determined based on years of relevant work experience. What You'll Get: * 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $47k-62k yearly est. Auto-Apply 30d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Network technician job in Port Charlotte, FL

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • Fiber Network Supervisor

    Ripple Fiber

    Network technician job in Fort Myers, FL

    Fiber Network Supervisor | Ripple Fiber We are looking for a Fiber Network Supervisor to join our growing team. At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future. We believe the biggest wave starts as a ripple. About our culture We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. About the role We are seeking a skilled and motivated Fiber Network Supervisor to lead the installation, maintenance, and repair of customer fiber-optic telecommunications systems. This role is critical to ensuring high-performance network infrastructure and exceptional service delivery. The ideal candidate will possess a strong blend of technical expertise, leadership capabilities, and strategic thinking. Responsibilities: Oversee fiber network upgrades, and repairs across customer sites. Manage field and support teams to ensure timely and cost-effective project completion. Monitor network performance and troubleshoot infrastructure issues to maintain optimal service levels. Collaborate with network engineers to design and implement scalable fiber solutions. Delegate work orders and assignments effectively to ensure operational efficiency. Communicate clearly with internal teams and external stakeholders. Analyze complex situations and make strategic decisions to support business goals. Qualifications: Proven experience in fiber-optic network installation and maintenance. Strong understanding of network infrastructure and performance monitoring tools. Excellent leadership, communication, and problem-solving skills. Ability to manage multiple projects and prioritize tasks in a fast-paced environment. Experience working with cross-functional teams and vendors. Preferred Skills: Certifications in fiber network technologies or telecommunications. Familiarity with industry standards and safety regulations. We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
    $47k-75k yearly est. 60d+ ago
  • Support Engineer

    Entech Computer Services LLC

    Network technician job in Cape Coral, FL

    Job DescriptionDescription: Full-Time Exempt Support Engineers are responsible for providing support on Tier 1 and Tier 2 incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech's Service Desk, and potentially at one of our locations with augmented staff. Support Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, troubleshoot over the phone / onsite / via remote access and escalate problems when appropriate. Support Engineers will be responsible for a healthy ticket queue, entering time and notes into tickets as it occurs, managing their daily schedule and overall board management. Why Entech? Entech is a growing Managed IT Support Services company with over 27 years of enabling people to do what matters. We value integrity, teamwork, and strong relationships with employees, clients, and the community. Join our family for growth opportunities, a fun environment, and a passion for technology. With offices in Fort Myers, Naples, and Bradenton, we look forward to your application! Essential Duties and Responsibilities Identify, troubleshoot, and document user issues to resolution, while maintaining superior customer satisfaction. Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services including Microsoft 365 and Azure, firewalls, managed switches, and LAN/WAN connectivity issues. Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more. Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. Effectively communicate the scope of work for all hourly clients. Work in a team and communicate effectively. Escalate service or project issues that cannot be completed within agreed service levels. Required Technical Skills Intermediate proficiency in and ability to troubleshoot: Windows 10 and 11 Operating Systems Workstation and Server Hardware Printer and Multi-function devices and technologies Standard Windows Applications. Microsoft Office Suite Email and Mobile Device connectivity Basic proficiency in and the ability to troubleshoot: Mac OS troubleshooting IPv4 and IPv6 technologies LAN/WAN connectivity issues Hyper-V, vSphere, Citrix, SQL, and Terminal Services Active Directory Windows Server2008- 2022 VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec) Microsoft 365 and Microsoft Azure Required Skills and Abilities Comprehensive knowledge of information systems technology subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies. Ability to read and interpret documents, write routine reports and correspondence, and speak effectively in English. Ability to perform basic math computations. Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form. Ability to maintain composure and handle stressful situations. Must be detail oriented, organized, multi-task oriented and possess excellent communication skills. Education and Experience High School Diploma or GED (Two years college or equivalent work experience preferred). One to two years working in a Technical Support/Service Desk environment preferred. Certifications and Licenses CompTIA A+ or Equivalent CompTIA Network+ or Equivalent preferred Benefits: Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position. Requirements:
    $58k-76k yearly est. 15d ago
  • Systems Administrator

    Vilogics

    Network technician job in Naples, FL

    System Administrator - MSP Experience Required (Preferred Kaseya Knowledge) Location: vi Logics SWFL Office - Naples, FL (Operations Center) - In-Office Only vi Logics is seeking a System Administrator with a Managed Service Provider (MSP) background to join our dynamic team in Naples, FL. This is a strictly in-office position-remote work is not available. As team-building and collaboration are critical to our success, this role requires daily face-to-face interaction with colleagues and leadership. The ideal candidate will provide technical support for customers, ensuring the seamless operation and security of IT systems, networks, and applications. Candidates with experience in Kaseya or similar RMM (Remote Monitoring and Management) tools are strongly preferred. This position requires hands-on troubleshooting, proactive IT management, and exceptional problem-solving skills in a fast-paced, customer-facing environment. Primary Responsibilities: In-office, on-site support for Windows-based systems, networking, and IT infrastructure. Install, configure, and maintain server, desktop, and network environments to ensure peak performance and security. Utilize RMM tools (preferably Kaseya) to proactively monitor, manage, and resolve IT issues. Perform system backups, recovery operations, and general maintenance to maximize uptime and efficiency. Research, plan, and execute software and hardware upgrades for internal and external environments. Worked within a CRM ticketing system to log, resolve, and escalate technical issues, ensuring timely customer follow-ups. Install, configure, and troubleshoot network devices, including firewalls, switches, routers, and access points. Assist with cybersecurity best practices to protect systems against vulnerabilities and security threats. Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles. Collaborate with team members in person to develop, test, and implement IT solutions. Provide guidance and on-site training to junior technicians when necessary. Required Qualifications:Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: 3-5 years of hands-on IT experience, preferably within an MSP environment. Strong knowledge of Microsoft Windows Server 2016 and newer. Experience with Active Directory, Group Policy, Office 365, and Exchange Online. Proficiency in IP addressing, subnetting, VLANs, and firewall configurations. Hands-on experience with virtualization, networking (DNS, DHCP, VPN, TCP/IP), and cybersecurity best practices. Preferred experience with Kaseya or other RMM tools such as NinjaOne, ConnectWise Automate, or Datto RMM. Certifications (Preferred but Not Required): Microsoft certifications (MCP, MCSA, or equivalent) CompTIA certifications (A+, Network+, Security+) Cisco certifications (CCNA) Kaseya VSA or RMM-related certifications (preferred) Skills & Abilities: Must be willing to work in-office daily-remote work is not an option. Ability to troubleshoot and resolve complex IT issues efficiently. Strong customer service and communication skills in a professional, customer-facing role. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to learn new technologies and adapt to changing business needs. Strong documentation skills with attention to detail. Security-conscious mindset, ensuring IT best practices and compliance are upheld. Additional Requirements: This is an in-office role-remote or hybrid work is NOT an option. Travel may be required to customer sites or other vi Logics locations. Must possess a valid driver's license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Naples, FL. Standard office environment with occasional travel to client sites. The role may require occasional on-call or after-hours support. vi Logics operates 24/7/365; shift assignments are based on tenure and experience. Holiday coverage may be required. If you are a technical problem solver with MSP experience and a passion for IT infrastructure, cybersecurity, and automation tools like Kaseya, and if you thrive in a collaborative, in-office team environment, we encourage you to apply and be part of our cutting-edge technology team at vi Logics! Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract and the employee is considered an “AT-WILL” employee, subject to termination with or without cause or resignation at any time. Qualified employees who require reasonable accommodations to perform the essential functions of the position should notify Human Resources.
    $58k-76k yearly est. 60d+ ago
  • Network Administrator

    Robert Half 4.5company rating

    Network technician job in Naples, FL

    Description We are looking for an experienced Network Administrator to join our team in Naples, Florida. This role focuses on maintaining and enhancing network security, ensuring compliance with industry standards, and improving overall system performance. As a contract position with the potential for long-term employment, this opportunity offers the possibility of continued growth within the organization. Responsibilities: - Collaborate with the Network Engineer and IT Director to establish and maintain security protocols, risk assessments, and documentation procedures. - Monitor and analyze data logs and security alerts, including data loss protection and data movement, escalating issues as needed. - Communicate critical security updates and activities to relevant personnel through clear and timely messaging. - Research emerging security technologies to identify opportunities for enhancing system performance and protection. - Participate in technical audits to verify compliance with established security policies and industry standards. - Investigate and perform root-cause analysis on security-related incidents, implementing preventive measures to mitigate future risks. - Update controls and procedures based on incident findings to strengthen the organization's security posture. Requirements - Proficiency in firewall technologies and Checkpoint Firewall systems. - Hands-on experience with Cisco routers and networking. - Strong knowledge of Active Directory administration. - Familiarity with LAN (Local Area Network) concepts and configurations. - Understanding of Border Gateway Protocol (BGP) for network routing. - Ability to conduct security assessments and implement risk mitigation strategies. - Experience with monitoring and analyzing security logs and alerts. - Excellent communication skills for delivering security updates and collaborating with technical teams. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $57k-72k yearly est. 22d ago
  • IT Support Technician (Part-Time, Independent Contractor)

    Hammer It Consulting, Inc.

    Network technician job in Naples, FL

    Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Job Responsibilities Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology. Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design. Works with and troubleshoots a number of software products. Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points. Trains end-users on the use and features of the various operating systems and applications on the various platforms. Performs primary network system administration on network servers as needed. Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software. Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Works with software manufacturers to resolve application problems to meet end-user daily computing needs. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. Qualifications Bachelor's degree in Computer Science or a related field of study preferred. 2 years of direct work experience in a network environment. At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+). Strong problem identification, troubleshooting and problem resolutions skills. Able to build and maintain lasting relationships with customers. Ability to work individually and as part of a team. Must possess a valid FL driver's license and vehicle. Must display sophisticated writing and interpersonal communication skills. Excellent organizational skills and ability to work independently. Ability to learn quickly, multi-task and take on new responsibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $32k-52k yearly est. Auto-Apply 60d+ ago
  • Coordinator, Information Technology (Technical Support Services)

    Lee County Public Schools 4.0company rating

    Network technician job in Fort Myers, FL

    Qualifications Bachelor's degree in information systems, computer engineering, or a related field. Five (5) years of experience with procurement and contract management and development and oversight with enterprise technology vendors and solutions, including development of specifications, solicitations, and direct negotiation. Five (5) years of experience in industry-standard system security practices and protocols and development of internal security policies. Direct experience in developing and managing enterprise disaster recovery/business continuity plans. Direct experience in implementing Agile project management concepts for IT operations projects preferred. Project Management Institute Project Management Professional (PMP) certification preferred. Valid Florida Driver's License. Such alternatives to the above qualifications as the Board may find acceptable. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of computing hardware/software and audio-visual equipment. Oral and written communication skills. Ability to work with diverse groups of people. Knowledge of and experience with industry-standard computer applications. Ability to safely operate a motor vehicle up to and including large vans or (non-CDL) delivery trucks. Ability to work independently with minimal direction or direct oversight. Ability to deliver high-quality customer service in a timely and professional manner. Knowledge of industry-standard productivity, communication, and project management tools and techniques. Knowledge of industry-standard networking technologies, procedures, and Responsibilities Direct, coordinate, and manage end-user technical support services for all supported District technology systems. Manage the development, oversight, and continuous improvement of technical support processes at the school and District levels for all support services provided by District staff and support contractors. Manage vendor compliance with support procedures and service-level agreements (SLAs). Manage development, training, and oversight of District-wide technology inventory processes. Maintain knowledge of evolving trends in the technology industries with specific focus on the K-12 vertical. Manage development of specifications for formal procurement solicitations and/or manage direct vendor negotiation processes for the procurement of new technical solutions. Manage contracts and vendor relationships for all client-side technologies. Manage procurement, accounting, inventory, and distribution of technology to schools and departments through the District Technology Plan project. Support and develop department staff by providing advice and coaching and identifying educational opportunities. Lead efforts to increase team effectiveness by identifying and implementing best practices, developing processes, and identifying systems and toolsets that increase functionality, productivity, and compliance. Collaborate to develop and maintain the organization's disaster recovery and business continuity plan. Direct, supervise, and evaluate performance of department staff related to specified area of responsibility. Develop and deliver training in classroom and distance learning environments. Communicate with related agencies including federal, state, and local to ensure the department is in compliance with related laws, codes, and regulations. Direct and supervise contractors providing client-side installation and repair services for District technology. Monitor school technical support staff performance to identify training needs and provide targeted instruction. Complete and maintain industry and manufacturer specific technical certification(s). Maintain the confidentiality of records and District information in accordance with local, state, and federal laws. Utilize common industry and organizational tools for project management, technical support documentation, and communication. Generate creative solutions to District challenges. Revised 01-22-2019 Additional Job Information U15,$36.38, 8 hours, 255 days Compensation may increase based upon relevant education and experience.
    $23k-30k yearly est. 7d ago
  • Network Engineer -Experienced

    Coherent Staffing Solutions

    Network technician job in Cape Coral, FL

    We are looking for a contract\/ temporary Network Engineer to work with our client in Cape Coral, Fl. , with travel within the city limits of Cape Coral, FL. will pay $25\/hr to $35\/hr depending on experience. The duration is 6 months, from March 2024 to September 2024. Network Associate\/ Professional that has experience with Juniper Networks EX series switches. Ability to configure and deploy network switches to replace existing equipment in a production environment. Travel from within the City to work at multiple sites on different days. Interface with City department personnel as needed to verify network is working as required after switching over to new equipment. The ability to work after 5pm on some days if needed. If interested, please send your resume in for consideration. Project start date is estimated to be in March 2024. "}}],"is Mobile":false,"iframe":"true","job Type":"Temporary","apply Name":"Apply Now","zsoid":"633654155","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"Salary","uitype":1,"value":"$25\/hr to $35\/hr"},{"field Label":"City","uitype":1,"value":"Cape Coral"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"33990"}],"header Name":"Network Engineer\-Experienced","widget Id":"365208000000072311","is JobBoard":"false","user Id":"365208000000125003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"365208000008014001","FontSize":"12","location":"Cape Coral","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"ml6q26972b1769bdc41fd886b8676f0a5bc6f"}
    $25 hourly 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Network technician job in Naples, FL

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-46k yearly est. 2h ago
  • IT End User Support Technician

    Us Eye

    Network technician job in Fort Myers, FL

    The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: * Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. * Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. * Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. * Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). * Work closely with IT infrastructure teams to support servers, network devices, and security protocols. * Provide training and guidance to end users on IT best practices and security policies. * Document technical issues, solutions, and support activities in the ticketing system. * Assist in hardware deployment and upgrades, including imaging and configuring new devices. * Ensure compliance with HIPAA, security policies, and IT standards. * Collaborate with vendors and third-party providers to resolve hardware and software issues. * Participate in on-call rotation or after-hours support, as needed. Required Qualifications: * Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). * 2+ years of experience in IT support, preferably in a healthcare or clinical setting. * Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. * Experience with EHR systems, medical peripherals, and clinical application support is a plus. * Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). * Excellent problem-solving and customer service skills. * Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. * Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: * Experience working in a healthcare IT environment. * Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. * Familiarity with HIPAA compliance and IT security best practices. * Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: * This role requires frequent travel to physician clinics within the assigned region. * Must have reliable transportation to travel to remote locations. * Must be able to lift and transport IT equipment (up to 50 lbs). * Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $32k-52k yearly est. 16d ago
  • Systems Administrator

    Vilogics

    Network technician job in Naples, FL

    Salary: Based on Experience System Administrator MSP Experience Required (Preferred Kaseya Knowledge) Location: vi Logics SWFL Office Naples, FL (Operations Center) In-Office Only vi Logics is seeking a System Administrator with a Managed Service Provider (MSP) background to join our dynamic team in Naples, FL. This is a strictly in-office positionremote work is not available. As team-building and collaboration are critical to our success, this role requires daily face-to-face interaction with colleagues and leadership. The ideal candidate will provide technical support for customers, ensuring the seamless operation and security of IT systems, networks, and applications. Candidates with experience in Kaseya or similar RMM (Remote Monitoring and Management) tools are strongly preferred. This position requires hands-on troubleshooting, proactive IT management, and exceptional problem-solving skills in a fast-paced, customer-facing environment. Primary Responsibilities: In-office, on-site support for Windows-based systems, networking, and IT infrastructure. Install, configure, and maintain server, desktop, and network environments to ensure peak performance and security. Utilize RMM tools (preferably Kaseya) to proactively monitor, manage, and resolve IT issues. Perform system backups, recovery operations, and general maintenance to maximize uptime and efficiency. Research, plan, and execute software and hardware upgrades for internal and external environments. Worked within a CRM ticketing system to log, resolve, and escalate technical issues, ensuring timely customer follow-ups. Install, configure, and troubleshoot network devices, including firewalls, switches, routers, and access points. Assist with cybersecurity best practices to protect systems against vulnerabilities and security threats. Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles. Collaborate with team members in person to develop, test, and implement IT solutions. Provide guidance and on-site training to junior technicians when necessary. Required Qualifications:Education: Bachelors degree in Information Technology, Computer Science, or a related field. Experience: 3-5 years of hands-on IT experience, preferably within an MSP environment. Strong knowledge of Microsoft Windows Server 2016 and newer. Experience with Active Directory, Group Policy, Office 365, and Exchange Online. Proficiency in IP addressing, subnetting, VLANs, and firewall configurations. Hands-on experience with virtualization, networking (DNS, DHCP, VPN, TCP/IP), and cybersecurity best practices. Preferred experience with Kaseya or other RMM tools such as NinjaOne, ConnectWise Automate, or Datto RMM. Certifications (Preferred but Not Required): Microsoft certifications (MCP, MCSA, or equivalent) CompTIA certifications (A+, Network+, Security+) Cisco certifications (CCNA) Kaseya VSA or RMM-related certifications (preferred) Skills & Abilities: Must be willing to work in-office dailyremote work is not an option. Ability to troubleshoot and resolve complex IT issues efficiently. Strong customer service and communication skills in a professional, customer-facing role. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to learn new technologies and adapt to changing business needs. Strong documentation skills with attention to detail. Security-conscious mindset, ensuring IT best practices and compliance are upheld. Additional Requirements: This is an in-office roleremote or hybrid work is NOT an option. Travel may be required to customer sites or other vi Logics locations. Must possess a valid drivers license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Naples, FL. Standard office environment with occasional travel to client sites. The role may require occasional on-call or after-hours support. vi Logics operates 24/7/365; shift assignments are based on tenure and experience. Holiday coverage may be required. If you are a technical problem solver with MSP experience and a passion for IT infrastructure, cybersecurity, and automation tools like Kaseya, and if you thrive in a collaborative, in-office team environment, we encourage you to apply and be part of our cutting-edge technology team at vi Logics! Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract and the employee is considered an AT-WILL employee, subject to termination with or without cause or resignation at any time. Qualified employees who require reasonable accommodations to perform the essential functions of the position should notify Human Resources.
    $58k-76k yearly est. 18d ago
  • IT Support Technician (Part-Time, Independent Contractor)

    Hammer It Consulting, Inc.

    Network technician job in Naples, FL

    Job Description Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Job Responsibilities Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology. Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design. Works with and troubleshoots a number of software products. Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points. Trains end-users on the use and features of the various operating systems and applications on the various platforms. Performs primary network system administration on network servers as needed. Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software. Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Works with software manufacturers to resolve application problems to meet end-user daily computing needs. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. Qualifications Bachelor's degree in Computer Science or a related field of study preferred. 2 years of direct work experience in a network environment. At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+). Strong problem identification, troubleshooting and problem resolutions skills. Able to build and maintain lasting relationships with customers. Ability to work individually and as part of a team. Must possess a valid FL driver's license and vehicle. Must display sophisticated writing and interpersonal communication skills. Excellent organizational skills and ability to work independently. Ability to learn quickly, multi-task and take on new responsibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $32k-52k yearly est. 17d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Network technician job in Cape Coral, FL

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour
    $21 hourly 8d ago

Learn more about network technician jobs

How much does a network technician earn in Fort Myers, FL?

The average network technician in Fort Myers, FL earns between $39,000 and $78,000 annually. This compares to the national average network technician range of $51,000 to $92,000.

Average network technician salary in Fort Myers, FL

$55,000
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