Network technician jobs in Frederick, MD

MANTECH is seeking a motivated, career and customer-oriented Network Engineer to join our team in Chantilly, VA. This is a position requiring onsite work at customer locations within the local area (up to 10% travel). Responsibilities include but are not limited to: Designing and integrating comprehensive network, VoIP, VTC, and data center solutions, adhering to security guidelines and customer specifications to ensure robust and secure communication infrastructures. Managing the end-to-end integration of black and red networks, overseeing design, installation, maintenance, and coordination of a growing network with multiple external services to support operational needs. Receives a moderate level of guidance and direction working with other network engineers to resolve problems. Helps in diagnosing and resolving complex issues related to customer sites, telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance Diagnosing and resolving complex issues related to customer sites, telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance. Developing and maintaining detailed documentation, diagrams, and standard operating procedures to facilitate knowledge sharing and efficient network management. Providing expert guidance, training, and support to network administrators, service desk personnel, and junior engineers to enhance team capabilities and operational effectiveness. Minimum Qualifications: Bachelor's degree in Computer Science, Network Engineering, or equivalent field, demonstrating a strong academic foundation in related disciplines. 1.5 years of experience is equivalent to 1 year of college. 3-4 years of experience in networking, including VoIP, VTC, data circuits, network encryption devices (e.g., General Dynamics TACLANE), and virtualization technologies. Proficiency in dynamic routing protocols such as OSPF and BGP, with a deep understanding of MPLS and DMVPN Hub and Spoke technology for efficient network routing. DoD 8140 IAT Level II certification: SecurityCE and Computing Environment (CE) certification in Cisco technology (CCNA Voice) required. Valid US Drivers License with the ability to travel up to 10% locally to customer sites. Preferred Qualifications: Cisco Collaboration, Data Center, or Security certifications, indicating advanced expertise and specialized knowledge in relevant Cisco technologies. Experience implementing or troubleshooting VMware NSX-T virtualized networking and security platform developed by VMware. It enables automated implementation of network policies, network objects, isolation, and micro-segmentation. Clearance Requirements: Must have an active DoD TS/SCI with the ability to obtain a CI polygraph. Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations

The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities · Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. · Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. · Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations · Manage small to medium size projects and programs. · Perform point to point checkouts between field devices and controllers. · Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. · Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. · Installation, replacement, configuration, and calibration of sensors. · Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. · Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. · Commissioning and systems level testing support. · Create red-lined drawings and documentation of systems. · Follow change management process to generate work requests and method of procedures. · Participate in Factory witnessed tests at vendor's or panel builder's facility. · Perform other tasks as assigned by manager. · Recommend design improvements based on consultation with users and system operation. · Perform root cause analysis during testing and commissioning. · Ensure all personnel on site utilize proper safety methodology. · Work on-call and a rotating schedule when required and respond to after-hours emergencies. · Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. · Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: · Walk jobsites in uneven terrain and work at heights and from ladders. · Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. · On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. *Why AWS* Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. *Inclusive Team Culture* Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Basic Qualifications: - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS- Preferred Qualifications: - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Rogers & Company, a distinguished public accounting firm based in Tysons Corner, VA, boasts over two decades of experience serving clients across the United States and internationally. Our core emphasis revolves around delivering comprehensive audit, tax compliance, and outsourcing services to associations, charities, and other nonprofit organizations. We are currently seeking an IT Administrator to oversee and manage all the firm's technology needs, including network infrastructure, digital applications, data backups, security measures, and collaboration with external vendors (NTIVA, Intermedia, Cox, CCH, Dell, etc.). This position would provide technical support and troubleshooting to firm personnel, maintain servers and networks, configure workstations, and manage software and communication applications. The IT Administrator should have strong technical knowledge and experience in network administration and technology support, as well as excellent problem-solving and communication skills. IT Administrator Responsibilities: Troubleshoot, support, and resolve IT-related issues for firm employees through onsite and remote presence. Collaborate with third-party IT vendors to address IT-related matters. Configure workstations, including set-up, software installations, domain joining, VPN configuration, and related requirements and ongoing updates. Install, configure, and maintain computer hardware, software, and peripherals. Oversee, maintain, and monitor network performance and security. Install firmware and security updates on endpoints, servers, printers, and related networking equipment when needed. Manage user accounts, access rights, and security settings for domains, emails, and software systems. Perform data backups and secure data according to established procedures. Work with website vendors in making updates and related maintenance. When applicable, install and configure network hardware, such as routers and switches, or coordinate with external vendors. Assist in maintaining communication systems, VoIP, and any related equipment, services, and platforms. Train users on new hardware and software applications. Research and recommend new IT technologies and solutions. Minimum Qualifications (Education, Experience, Certifications): Bachelor's degree in Computer Science or related field, preferred, or Associate's in Computer Science or Networking. Required minimum experience: 3-5 years or more of experience working in IT. Proficient in Windows Server, Windows 10/11, Microsoft Office, MS Exchange, and 365. Basic knowledge of network protocols, such as TCP/IP, DNS, and DHCP. Experience with network hardware, such as routers and switches. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Not required, but helpful, experience with CCH Prosystems software installations and maintenance. This opportunity is located in our Tysons Corner, VA office primarily as an in-office position, with some remote support. If you are an ambitious and dedicated professional, our firm offers an optimal environment for your continued career growth and success. Rogers & Company provides competitive compensation and additional benefits, including: Benefits: Flexible time off (FTO), hybrid work arrangements, and firm holidays. Traditional and Roth 401K plans, with firm matching. Health, dental, and vision insurance. Short and long-term disability, AD&D, and life insurance. Minimum of 40 hours paid continuing professional education. Paid maternity and paternity leave. Annual performance-based bonus compensation. More About Rogers & Company Rogers & Company stands as a premier CPA firm serving tax-exempt organizations, employing a practice model focused on delivering high-quality work and achieving successful client service outcomes. Our client base includes nationally and internationally recognized charities, foundations, and associations, where our professionals collaborate to provide innovative solutions and measurable results. As an independent firm, Rogers & Company is a proud member of Alliott Global Alliance, a network comprising over 200 independent member firms across nearly 100 countries worldwide. Our commitment to diversity is evident in our employment practices, where we provide equal opportunities to all employees and applicants, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. Please note that Rogers & Company does not accept unsolicited candidates, referrals, or resumes from staffing agencies, recruiters, or any other third-party paid services. Referrals, resumes, or candidates submitted to Rogers & Company, its employees, or owners without a pre-existing signed agreement by both parties covering the submission will be considered free of charge and become the property of Rogers & Company.

Insight Global is seeking a Senior Service Desk Analyst to join a lean IT team in Arlington, VA. The immediate need is to deploy and image laptops, support users across two locations, and drive improvements in customer service and mobile device management. The role is onsite during the contract period, with potential for hybrid flexibility upon conversion. This is slated as a 3-6-month contract-to-hire full-time position. *Candidates must be able to work on W2 without sponsorship now and in the future* Key Responsibilities: Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain Mobile Device Management solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and Mobile Device Management operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with Mobile Device Management (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other Mobile Device Management platforms. Experience with endpoint management tools. Work Environment & Schedule Team of 6, individual contributor (no mentoring/training responsibilities). 6-8 tickets/day; expected to take on a larger share to support current system admins. Contract period: 8-hour days (7:30-4:30 or 8-5, with 1-hour lunch). After conversion: Hybrid schedule (3 days onsite/2 remote), flexible hours. Career growth opportunities available; potential to advance in tech stack and leadership. No on-call required during contract (only 2 calls/year expected). Compensation: $35/hr to $43/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law

Join a People-First MSP That Has Been Supporting the DC Metro for 30+ Years If you're looking for a place where your work truly matters , where clients appreciate your impact, and where leadership invests in your growth, this is the opportunity. This established, long-standing Managed Services Provider has been supporting small to mid-sized businesses across the DC metro area for over three decades. Their philosophy is simple: treat clients like partners, eliminate IT headaches before they happen, and build a team of engineers who genuinely love what they do. You'll be joining a tight-knit group of tech professionals who value collaboration, technical curiosity, and doing things the right way. They've built a reputation on proactive support, exceptional customer service, and a culture where your success directly contributes to the success of the business. Expect a stable environment, long-term client relationships, and a company that's been growing steadily year after year. Why You'll Love Working Here 30+ years of proven stability and growth A friendly, supportive culture-no egos, no burnout factory Leadership that listens, invests, and promotes from within Work that makes a difference for real businesses every single day Excellent benefits fully paid by the company This is the type of company where people stick around because they feel valued, trusted, and empowered. Position: IT System Administrator Tier 2.5 - MSP You'll serve as a trusted technical resource for clients throughout Northern VA and DC, providing hands-on support for desktops (Windows/Mac), networking, servers, and cloud environments. If you enjoy variety, solving problems, and working directly with end users in a friendly, relationship-driven MSP-this is a great match. What You'll Be Handling: Microsoft Exchange & Office 365 Windows & mac OS support Firewalls & switching Windows Active Directory Hyper-V & VMware ConnectWise, Kaseya, and related RMM tools Microsoft Azure support Onsite client visits across Northern VA Salary & Benefits Salary: $80,000 - $95,000 Location: Herndon, VA Benefits include: Paid vacation & sick leave Fully company-paid health, dental, and vision insurance Company-paid life, short-term, and long-term disability 401(k) with up to 4% company match Mileage reimbursement

This posting is for a contract assignment and is not a full-time employment offer. Candidates selected for roles will be employed as contract workers through an approved 3rd party for the duration of the specified project Our clients Information Technology and Data Analytics (IT&DA) organization Specialized Infrastructure Operations group is currently seeking a Contract Senior Systems Administrator to support the team in Herndon, VA. The client delivers complex solutions in challenging environments, supporting our Mission Operations Portfolio by designing, building, testing, deploying, and maintaining critical platforms for commercial and government clients. We prioritize innovation and collaboration to improve the world, embracing diversity, equity, and inclusion. Our welcoming environment fosters professional growth and meaningful contributions, from the seabed to outer space. The Senior System Administrator will handle system administration tasks, including infrastructure management, information security, software installation, and configuration control. This role involves creating innovative solutions to technical challenges, providing system support with modern tools, and overseeing the design and performance of computing systems for effective capacity planning and disaster recovery. Position Responsibilities: Oversees system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture Provides complex problem resolution, root cause analysis and technical support for delivery systems Participates in the design, validation and configuration management of computing delivery systems Plans and coordinates system changes Administers user system access and establishes safeguards to protect information to meet security requirements Oversees activities to monitor system performance to support capacity planning, backup and disaster recovery planning Mentors, leads and trains others This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Successfully completed a Tier 5 Investigation (T5), formerly known as a Single Scope Background Investigation (SSBI) by the federal government within the last 5 years or agreed to enter a Continuous Vetting program such that 5 year updates are no longer required 5+ years of experience as a systems administrator 5+ years of experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership ACTIVE FULL SCOPE POLYGRAPH PRE START Preferred Qualifications (Desired Skills/Experience): 5 or more years' related work experience or an equivalent combination of education and experience Active certifications in Cloud, INFOSEC, etc. Experience with Virtualization (AHV, VMWare ESXi, Hyper-V, etc.) Experience with VDI infrastructure, monitoring infrastructure, securing infrastructure, documenting in confluence and task tracking in Jira Benefits Information *Optional Benefits: Medical, Dental, Vision, 401K Tundra Technical Solutions is among North America's leading providers of Staffing and Consulting Services. Our success and our clients' success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

BEST BILL RATE ---- Please call at ************ directly NO THIRD PARTIES CALL THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma - ********** Email: ************************************* // ********** Network Administrator Location : 100 % Onsite - Vienna, V A Duration : Long term ongoing with no end date This position will be full-time onsite at our Headquarters location in Vienna, VA. Once hired, there is a 2-week onboard training requirement. Training will be conducted Monday through Friday from 10:00 - 6:30 EST. *Working shift will be Monday - Friday 4:00 PM-12:00 AM EST (Eastern Time) at our Headquarters location in Vienna, Virginia. There will be occasional overtime for any Saturday project migrations and overtime if migrations go past midnight. Job Description: This position will provide Network technical support for the Network Operations End-of-Life Cisco switch replacement project across 200+ branches globally. Provide Cisco switch configuration, troubleshooting, wiping of old devices before eWaste, as well as coordination of multiple sites daily which includes the coordination of internal and external resources, change tickets, project documentation, vendors that provide onsite technical support, remote hands, and branch support personnel during migrations. Experience managing and coordinating sites in multiple time zones while conducting on-time delivery of project goals is paramount. Responsibilities • Performs cisco switch configurations, upgrades, patches, troubleshooting • Utilize multiple monitoring applications to ensure optimal system performance • Respond to alerts and alarms, identifies and corrects problems before or after network migrations • Create and work on tickets in a service management application and monitor ticket queues • Create, manage, and coordinate end to end change tickets for all migrations • Troubleshoot and escalate incidents and problems • Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria • Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service. • Work with others to update and document technical procedures • Maintain, configure, and perform preventative maintenance to various network equipment *Maintain and configure network circuits at remote sites to include turnup, turndown, and troubleshooting • Perform other related duties as assigned • May be assigned to other tasks based on need Qualifications - Knowledge, Skills, and Abilities • Knowledge and experience of cisco networking to include routers and switches including creating and managing VLAN's • Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP • Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel • Previous work experience performing similar migrations of networking equipment across hundreds of geographically dispersed sites • Highly organized and detail oriented and able to manage multiple project tasks and migrations per shift/day • Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel • In-depth experience and technical training in WAN/LAN communications including demonstrated experience installing, configuring, troubleshooting and maintaining Cisco routers and switches * Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing an internal and external ticket queue with vendors • Experience in administrative or technical positions that demonstrates the ability to interpret and follow, policies, procedures, and instructions • Experience that demonstrates dependability, productivity, and accuracy • Demonstrated analytical and problem-solving skills • Effective verbal and written communication skills • Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets and create and manage end to end change tickets for branch migrations • Ability to work independently and as part of a team • Ability to work under pressure (urgent problems, deadlines, changing priorities) Desired • Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience • CCNA or CCNP certifications • Experience in presenting technical solutions and/or recommendations • Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues • Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems • Advanced skill in diagnosing and troubleshooting issues • Advanced research, analytical, and problem solving skills Please send qualified resumes directly to : ************************************* // ********** Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition ********** Email: ************************************* // **********

Seeking a customer-focused Tier 2 Deskside/System Technician to provide on-site 7x24x365 deskside and systems support for the U.S. Nuclear Regulatory Commission (NRC). This role supports NRC end users-specifically NSIR users-at the primary site in Rockville, MD, with required travel to Mount Weather, Bluemont, VA as needed. The position operates in a fast-paced government environment and requires hands-on technical support, strong communication skills, and the ability to work under tight schedules. Key Responsibilities Serve as the primary on-site point of contact for Tier 2 deskside engineering and break/fix support for desktop and laptop devices. Provide non-disruptive deskside support for deployment of Windows 10 and Windows 11 configured hardware. Configure, deploy, maintain, and support laptops, desktops, thin clients, and mobile devices, including associated peripherals. Perform hardware and software procurement, deployment, asset control, and disposal activities. Maintain and support a high-availability environment using virtualization and redundancy best practices. Perform systems maintenance, including software upgrades, backups, recovery, and file maintenance. Review systems weekly for critical updates, including preparation for exercises and response to emerging threats. Provide on-call after-hours support for Production Operating Environment (POE) system issues as required. Support practice, mock, and real DR/COOP exercises on-site. Liaise with Tier 3 teams for changes, upgrades, and escalations. Document all incidents, resolutions, and activities in ServiceNow ITSM, meeting defined resolution-time standards. Escalate issues to leads or management when solutions are unclear. Provide guided hands-on network or system support for site-specific customer needs. Perform duties that may require heavy lifting and movement of IT equipment. Required Technical Skills Hands-on experience deploying Dell laptop and desktop devices using Windows 10 and Windows 11 images. Break/fix deskside support for end-user computing devices. Experience using ServiceNow ITSM for ticketing, CMDB updates, and documentation. Knowledge of Microsoft Office Suite. Strong analytical and troubleshooting skills, including diagnosing patch-related issues. Ability to ensure workstation compliance with security patches and requirements. Strong documentation skills for troubleshooting, failed patch deployments, and remediation reporting. Preferred / Nice-to-Have Skills Experience in: Software testing System administration IT operations Enterprise IT environments Patch deployment and validation Test automation frameworks Certifications (or proficiency toward): CompTIA A+ CompTIA Security+ CompTIA Network+ Microsoft certifications Ability to obtain ITIL 4 Foundation certification Qualifications & Experience Bachelor's degree with 3+ years of relevant experience, or equivalent experience in lieu of a degree. Excellent customer communication, organizational, and time-management skills. Comfortable working in a government on-site environment with no telework. Ability to travel as needed between Rockville, MD and Bluemont, VA. U.S. Citizenship or U.S. Permanent Residency required. Must be able to obtain and maintain an NRC Public Trust Security Clearance prior to start (process may take 1-4 months). Position is covered under the Service Contract Act (SCA) and includes required Health & Welfare provisions.

Clientmind Recruiting is seeking a System Administrator to support systems administration, networking, and security across a Microsoft-centric environment for a client in the Greenbelt, MD area. This role combines hands-on systems management with end-user support and will play a key part in maintaining a secure, reliable infrastructure. Key Responsibilities Administer and maintain Microsoft 365 cloud environments, including Azure, Entra ID, Defender, Endpoint Manager, Exchange, Teams, SharePoint, and OneDrive. Manage system administration tasks across Windows and Linux environments, including configuration, maintenance, patching, and troubleshooting. Support implementation and management of security controls aligned with frameworks such as NIST 800-53, NIST 800-171, and CMMC. Oversee networking and network security, including firewalls, VPNs, WiFi, VLANs, and network segmentation. Manage virtualization platforms (VMware, Docker, and/or Azure-based virtualization). Support backup and disaster recovery systems, monitoring, and incident response processes. Provide technical support to internal users and maintain detailed documentation. Required Skills & Experience Strong background in system administration and security within regulated or compliance-driven environments. Experience with Microsoft 365 administration across the full suite of platforms and services. Solid understanding of networking fundamentals, firewalls (pf Sense preferred), VPNs (OpenVPN preferred), and segmentation strategies. Familiarity with virtualization technologies-on-premises and cloud-based. Experience applying DISA STIGs or similar hardening standards. Strong communication, organization, and time-management skills. U.S. Citizenship required. Preferred Experience DevOps tools such as Git or SVN. Android device management and MDM solutions. PBX system support. Intrusion detection systems, SIEM tools, or SOC workflows.

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties and Responsibilities Responds to incident tickets in a 24x7 operational environment to meet SLA objectives. Troubleshoots system issues using diagnostic tools like netmom, windbg, and custom application tools. Reviews system logs to identify and mitigate system issues. Leverage knowledge base to help troubleshoot, identify and resolve systems issues. Update knowledge base troubleshooting guides and lessons learned as required. Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases. Document system issues resulting in system outages and coordinate change though change management process. Support collaboration across operations, development teams and external partners. Support “tiger team” calls to streamline knowledge sharing and timely resolution of system issues. Monitor solution performance according to client specification and SLAs, escalate as needed. Other supporting duties, as directed. Willingness to work overtime and varying hours as required. Minimum Qualifications BS in Computer Science or other technical discipline is preferred. 3 years of operations experience providing application infrastructure support; 2 year performing system administrator support Clearance Requirement TS/SCI with Full Scope Poly required. Other Job Specific Skills Experience with system administration support tools such as Windows/Linux Experience supporting a 24x7 cloud based environment. Strong interpersonal skills Strong oral and written communication skills Experience in supporting Cloud based environment and tools such as Azure/AWS Experience analyzing, troubleshooting, and providing solutions for technical issues. Ability to problem solve and collaborate with team members. Strong organizational and multi-tasking skills Strong in technical communications with both technical and non-technical peers Able to maintain professionalism under pressure. Strong customer focus

Apex Systems is currently hiring for an AV Deployment Technician with our healthcare client. The AV Deployment Technician will be part of a greater deployment project across the entire healthcare enterprise. This individual will be responsible for installing and troubleshooting AV hardware/software; setting up AV equipment, loading software, cable management, and installations; and programming and configuring AV devices and equipment. If you are interested in learning more, apply TODAY! Qualified candidates will have the following experience and skills: 1+ year experience in IT within Helpdesk/Desktop support Prior AV experience is highly preferred Prior Cisco AV install/configuration experience Must have reliable transportation Location: Falls Church, VA, with travel to nearby sites Onsite expectation: 100% onsite Pay range: $28.12/hr If you are interested, please apply here or email an updated copy of your resume to **********************. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

About you: The ideal candidate will have a minimum of 3+ years of Network Operations Center or comparable technology experience, preferably with a Bachelor's or Master's degree in a related field. Vendor certifications and/or experience may be considered as an alternative to the degrees. This position is on-site at our Ashburn, Virginia location and cannot be done remotely. The successful candidate will also have: Cisco Certified Network Associate (Compulsory), CCNP, CCIE etc. Hands on configuring and troubleshooting experience on router, switches / firewalls / multiplexer/ networking devices A solid understanding of the OSI or TCP/IP model A good understanding of, and experience with, most of the following network technologies: 802.1q, HSRP, OSPF, BGP, NAT, ACLs, IPSEC, and SNMP. Knowledge of MPLS, LDP, and VRFs strongly desired Excellent cross-team collaboration, technical skills, and clear communications are required Experience / knowledge on monitoring tools like SolarWinds, WhatsUp Gold etc. Good knowledge on SolarWinds tools NCM and NPM is a plus Flexibility to work on 24*7 environment The primary roles and responsibilities you'll have in this position: Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and coordination with partners on network optimization. Undertake data network fault investigations in network environments using information from multiple sources. Secure network systems by establishing and enforcing policies, defining and monitoring access To handle activation/installation/upgrade calls Provide remote troubleshooting and fault finding assistance and guidance if issues occur upon initial installation. Coordinate with vendors and update customer regarding network maintenances. Speak to customers via email and phone for requirements capture/update. Properly update notes to customer within given timeline. Proper coordination with vendors to resolve the issue, also, to initiate escalations as per the published Vendor SLAs and internal policies. Coordinate with vendor Service Managers proactively to maintain the network stability. The successful candidate will be able to understand and drive solid requirements and then use those to deploy, configure, test, and activate networks. Monitor customer network and coordinate proactively with customer and vendor to troubleshoot the issue(s). To prepare reports daily / monthly / quarterly and otherwise as required. Monitor video circuits on Nimbra Vision monitoring tool.

Job Title: Network Engineer (Top Secret/SCI Cleared) Duration: Permanent, Direct Hire Salary Range: $80-150,000 (negotiable based on experience) As a Network Engineer, you will review and evaluate IT infrastructure and systems to ensure adherence to organizational and mission requirements. You will design, implement, and maintain secure, high-performance network environments. Responsibilities: • Designing, planning, and building communications networks. • Configuring routers, switches, firewalls, and VPN concentrators for LAN/WAN systems using appropriate protocols. • Coordinating LAN/WAN hardware and software improvements or enhancements. • Monitoring network performance using industry-leading technologies. • Developing innovative engineering solutions and applying structured design methodologies. • Planning the implementation of network enhancements. • Analyzing requirements to develop technical solutions for complex challenges. • Performing maintenance and upgrades of network components, including servers, routers, switches, firewalls, and remote access systems. • Ensuring network integrity, connectivity, policy compliance, and system backup and recovery capability. • Supporting acquisition of hardware, software, and subcontractor services when necessary. • Creating plans and configurations for data communication networks. • Evaluating new communications technologies to improve network capabilities. • Maintaining current knowledge of assigned technologies and emerging trends. • Designing and integrating hardware and software components for enterprise networks. • Providing guidance and mentorship to less-experienced network personnel. Qualifications: • Bachelor's degree in information systems, engineering, or a related field (or equivalent work experience). • 5-8 years of experience in network administration. • Have an active DoD Top Secret clearance with SCI eligibility. • DoD 8570/8140 IAT Level II certification. • One of the following networking certifications: Brocade, Cisco (CCNA / CCNP), Juniper (JNCIA / JNCIS / JNCIP), Aruba • Hands-on experience with Aruba networking systems. • Experience with routing protocols. • Excellent verbal and written communication skills. • Willingness to learn and adapt in a fast-paced environment.

IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.

CyLogic is looking for a sharp, reliable Data Center Engineer to help us power secure, high-performance infrastructure every day. If you're ready to roll up your sleeves and support the backbone of modern IT, we want you on our team. Responsibilities/Duties: Diagnose and solve routine problems and incidents enhancing first-level and or first contact resolution, or in conjunction with level 2 and level 3 teams. Installation and support of hardware including but not limited to cabling, servers, rack power and racks. Work with senior Data Center staff to create a knowledge base, troubleshooting scripts, and maintain known error documentation. Responsible for the secure operation and maintenance of Cloud infrastructure Monitor, analyze and troubleshoot LAN, WAN, communications and server performance Maintain security of the NOC which includes but may not be limited to maintaining key and lock control for all racks and cabinets and escorting non-employees within secure facilities. Respond to user requested submitted through internal ticketing systems. Monitor and manage systems performance and capacity Monitor and track security compliance Track and Maintain IT inventory of all assets Basic software and maintenance skills Other duties as assigned. Experience and Core Competencies: Technical Certificate or AS degree in Information Systems-Technology related discipline or equivalent experience Basic understanding of networks, servers and data center operations Customer service and communication skills with the ability to develop good working relationships. Ability to work in an organized fashion paying strict attention to detail Ability to interpret system and event messages and alerts via monitoring tools, software applications and generated emails. Excellent problem solving, analytic, and communication skills Active CompTIA Security+, ITIL, BICSI Certification Preferred Physical Requirements: Lifting Up to 50 pounds Frequent walking, standing, bending.

Are you a Data Center Engineer located in VA / MD and looking for a company to grow your career?🌐 We are hiring multiple full time Data Center Engineers for our client who are a leading MSSP supporting a Global Data Center organisation who build DC's for Amazon, Meta, Microsoft etc. This position will include Network Configuration, Racking/Stacking & Cabling. Ideally: 2 years+ Data Center technician experience Racking & Stacking experience Configuration of IT Equipment & Servers Salary range $65k - $85k with an immediate start. You must be commutable to either Leesburg VA (Loudon County) or Elkridge MD. Reach out if interested or if you know someone who might be.

FOUNDATION FOR SUCCESS ( Basic Qualifications ) 7 years of experience with designing, configuring, managing, maintaining, and troubleshooting network switching and routing protocols in a large enterprise network (5000+ nodes). 7 years of experience with configuring and managing Load Balancers, switches, routers Minimum 5 years of experience with firewalls particularly Palo Altos. 7 years of experience with Network Monitoring/IPAM (i.e. NetFlow) 7 years of physical communication troubleshooting skills using cabling and signaling analyzer, packet capture and analysis 5 years of experience and knowledge of Cisco IOS and Cisco Nexus Operating systems years of experience with WAN Optimization using Riverbed and trace tools like Wireshark 3 years of experience with a high-level scripting language such as Python or Perl 2 years of experience with Cisco Prime Advanced experience with architecting, designing, deploying, and operating network elements such as DNS/IPAM; Firewalls; Network Access Control Solutions (NAC); load balancing; DDoS mitigation, tapping/sniffing infrastructures; and NTP Advanced WAN, LAN, TCP/IP, VPN, Ethernet Skills Extensive EIGRP, BGP4, RIP, VPLS, MPLS and OSPF Routing Protocol knowledge Active Cisco CCNP (or higher) certification Must be able to obtain and maintain a Public Trust. (U.S Citizenship Required) FACTORS TO HELP YOU SHINE ( Required Skills ) Experience with implementing IPv6 (SLAAC and DHCPv6) Experience with Gigamon Experience with Dynatrace Experience configuring Zero Trust networks Solid understanding of internetworking: security, routing, switching, SAN and application networking Experience with Microsoft Server and Linux Administration Expertise in the Linux command-line environment. Experience with server hardware to include Dell, HP, or Cisco UCS Experience with virtualization solutions (i.e., VMWare). Experience documenting network information including of all switching and routing equipment, connected IP-addressable devices and cabling interconnects Ability to produce operational documentation using industry best practices in technical writing. Experience in using MS Visio, Project. HOW TO STAND OUT FROM THE CROWD (Desired Skills) Showcase your knowledge of modern development through the following experience or skills: Active Cisco CCIE, CCNP certification Knowledge, skills and abilities creating and managing automation scripts to manage Network as a Service (Software Defined Networking (SDN), Load Balancers, firewalls, etc. Experience developing best practice project plans, engineering scripts, and documentation for network performance management. Prior Federal government experience Self-starter, highly motivated individual who adapts and isn't afraid to volunteer in a dynamic work environment Strong attention to detail with an ability to operate effectively across multiple priorities Knowledge of relational databases and ability to construct and debug SQL queries

What this Job Entails: The Network Deployment Engineer II will design, develop, build and test systems and products based on optic, photonic and laser technologies. The position will interact with device, hardware and software design teams to assist in overall development of optical systems. The position will be responsible for specifying, selecting and qualifying active and passive optical components. The role will also assist with developing and benchmarking system performance models, developing and assisting with implementing test procedures and/or evaluating and selecting appropriate test instrumentation. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites throughout the assigned region Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements Participate in project timelines to support network turn-up within expected completion intervals Responsible for asset management of networking gear in datacenter and POP sites Proactively contribute to documentation, automation and processes as they evolve Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation Create statements of work for vendors at the POP sites Prepare cage and rack designs, and understand the overall needs of POP infrastructure Document and follow RMA processes and procedures for all relevant vendors Follow, improve, and implement data center and POP best practices Provide necessary escalations to higher support tier; assist Sales and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network Use internal tools and scripts to configure, monitor, and repair servers and network equipment Detect and diagnose various error/failure conditions across an array of server types Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Must have an understanding of data center network architecture and common issues related to data center networks Knowledgeable in data center practices (i.e. cable routing, calculating power usage and cooling) Experience with field-based work in POPs, carrier hotels, or central office environments Experience with enterprise and service provider network hardware platforms and architectures, including data center switching platforms Must have a sound and in-depth understanding of IP technologies such as MPLS, BGP, RSVP-TE, IS-IS Basic understanding of transmission technology and circuit troubleshooting techniques Solid understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies Proficiency in various operating systems Ability to capture and analyze traffic Solid understanding of queue management for tasks and incidents, vendor engagement, and escalation and participation in ongoing POPs deployment projects Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure Excellent communication skills Experience in dealing with service providers and colocation facilities around the world Ability to work within a global team in a fast-paced and dynamic environment with limited supervision Strong attention to detail with excellent time management and organization skills 20% to 50% of travel required Preferred Qualifications: Understanding of various scripting languages is strongly desired Certification such as CCNA, JNCIA, RHCT, or equivalent experience Physical Demand & Work Environment: Must have the ability to lift/move 30-40 lbs. Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Job Title: Network Engineer Level I Duration: Long Term may require from 25% to 50% travel to various domestic customer locations Bachelor's degree or Higher and 3 years High School/GED 6 years Associates 3 year's master's 1 year. Description of Work: This is an excellent opportunity to learn, grow, and be a part of a first-class organization working on complex, leading edge network technology. Position is responsible for providing engineering expertise for complex multi-service networking. The network engineer is responsible for engineering, and supporting of the network design, deployment and operations for a large government customer located in Baltimore, Maryland. Emphasis is on implementing field installations and upgrades for nationwide deployments. This position may require from 25% to 50% travel to various domestic customer locations. Position requires regular on-site work at the customer location and warehouse. Duties and Responsibilities: · Survey network requirements of remote customer offices, campus buildings, and Data Centers. Define equipment, cables, adapters and configurations needed to upgrade buildings and sites to established standard Analyze current network configurations and determine implementation requirements Configure routing protocols, complex switch networks, and Fabric Path configurations Prepare network equipment for deployment by loading appropriate software and configuration setting according to pre-engineered design templates Assemble required equipment, cables, adapters, etc. and arrange delivery to site for installation Upgrade configuration of existing network equipment to support new features and functions Work with field installation contractors while they are on-site and provide all technical details to complete installations · Continually review the customer's network and practices looking for opportunities to enhance network functionality, performance and reliability Assist in the evaluation of potential network products or technical solutions Test LAN/WAN equipment software (i.e.: IOS, NXOS) · Contribute to the development of network documentation, including diagrams, standards, specifications and operating procedures Monitor for opportunities to enhance the customer network/system performance or reliability Monitor for opportunities to improve the customer service delivery practices Perform on-going management of network installation and upgrade projects and maintain deployment schedules Maintain and extend expertise in applicable areas of network and computer hardware and software technology. Basic Qualifications: Minimum knowledge, skills, abilities needed. Bachelor of Science Degree or Degree in a STEM discipline and 3 years of directly related experience or a master's degree and one year or relevant work experience; OR 6 years of relevant work experience in lieu of a degree · Cisco Certified Network Engineers must possess a Cisco CCNA or equivalent level of Cisco Certification and a minimum three (3) years of hands-on network experience configuring routing protocols and switching configuration in medium to large enterprise networks Minimum of 3 years' experience in network connectivity for Cisco LAN and WAN networking equipment and software Demonstrate strong oral and written communication skills, with the ability to communicate technical topics to management and non-technical audiences, as well as interface with the customer daily Preferred Qualifications: Candidates with these skills will be given preferential consideration. Passed the Cisco Certified Networking Profession (CCNP) Hands-on experience with Cisco NXOS Hands-on experience with Cisco IDS and IPS product Prior hands-on experience with Cisco networks automation such as Python scripting and Cisco PRIME Infrastructure Knowledge of Wide Area Network technologies Knowledge of Local Area Network technologies such as Ethernet, wireless LAN as well as the physical media and equipment associated with each Knowledge of IP routing protocols and implementations Ability to diagnose and resolve network problems