Network technician jobs in Gary, IN

The role is responsible for the design, implementation, maintenance, and performance of the organization's network and server infrastructure, including physical and virtual environments. This role supports the credit union's mission by ensuring high availability, security, and efficiency across all systems that support internal applications, member-facing systems, and business continuity. As part of the IT team, this position provides Tier 2/3 support and may occasionally assist with Tier 1 duties as needed. A Senior IT Support Analyst handles more complex technical issues, provides mentorship to junior analysts, and often leads problem resolution efforts, whereas Level I and II analysts primarily focus on routine support tasks and escalating unresolved issues. Key Responsibilities may Include: Server Infrastructure Management • Design, implement, administer, and monitor physical and virtual servers, including hardware lifecycles and OS patching. • Deploy and manage Microsoft Windows Server environments, including Active Directory, DNS, DHCP, SQL, File, and Print Services. • Manage virtualization platforms (VMware or Hyper-V), server clusters, and SAN storage systems. • Oversee enterprise backup, recovery, and disaster recovery strategies in alignment with business continuity plans. Network Administration • Design, implement, monitor, and maintain LAN/WAN, SD-WAN, remote access, and cloud connectivity technologies. • Configure and maintain routers, switches, firewalls, and network hardware/software. • Administer VPNs, encryption, and firewall rules to maintain a secure network posture. • Ensure accurate network diagrams, documentation, and asset inventory records. Monitoring and Performance • Continuously monitor system performance, health, and logs to proactively identify and resolve issues. • Conduct regular system audits to determine capacity, performance trends, and compliance gaps. • Perform software updates, security patches, and certificate renewals in accordance with change control procedures. • Serve as system administrator for business applications such as Jack Henry products (CFM, Synergy, Image Center) Security and Compliance • Apply and manage OS patches, updates, and software upgrades according to change management policies. • Maintain documentation for server configurations, procedures, and compliance audits. • Ensure all activities comply with internal policies and external regulatory requirements (e.g., BSA, GLBA). Support and Collaboration • Provide Tier 2/3 escalation support for the IT Service Desk and assist with end-user issues when necessary. • Coordinate with vendors and other departments for system implementations and issue resolution. • Train IT staff on new technologies, tools, and procedures. • Participate in on-call and scheduled maintenance windows. Qualifications: Required: • Bachelor's degree in Computer Science, MIS, or a related field. • Equivalent work experience may be considered in lieu of a formal degree. • Minimum of 3 years of experience in Microsoft Windows Server infrastructure administration. • Proficiency in Microsoft Windows Server, PowerShell, SQL Server, and Group Policy. • Experience with networking hardware/ software and managing LAN, WAN, SD-WAN environments. • Experience in enterprise backup and disaster recovery planning. • Must possess or be able to obtain CompTIA Security+ and CompTIA Server+ within 180 days of hire. • Familiarity with system performance tools, monitoring solutions, and ticketing systems. Preferred: • 6+ years of IT experience supporting multi-site environments. • Certifications such as Network+, Microsoft, Cisco, VMware • Experience working in a credit union or similar regulated financial institution • Knowledge of NCUA regulatory reporting requirements and compliance standards like PCI or FFIEC. • Working knowledge of Microsoft 365 administration. Work Conditions • Must be able to lift and carry equipment weighing up to 50 lbs and work within server rooms or data center environments. • This position is primarily on-site and not eligible for remote work. • Requires frequent use of computers and regular engagement in hands-on technical troubleshooting. • Occasional travel to branch locations is required. • Must be willing to work flexible hours, including evenings and weekends, to support scheduled maintenance. • Participation in a rotating on-call schedule is required, with availability to respond to 24/7 critical system alerts. Additional Expectations • Standard office environment with periodic extended hours during month-end and year-end reporting • Occasional travel may be required for training or audits • Participation in a rotating on-call schedule is required, with availability to respond to 24/7 critical system alerts. We are an equal opportunity employer

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL. We'll Provide: A collaborative work environment with the ability to learn about many different industries Salary of $55,000-65,000 Room for professional growth Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage What You'll Do: Provide support to end users via remote support sessions and on-site Provide support for Microsoft technologies including Windows and Office 365 Configure and deploy new laptop and desktop systems Document incidents and follow resolution procedures Provide exceptional customer service at all times Skills You'll Need: 1-2 years of previous technical support experience Experience with building desktops and troubleshooting hardware issues Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Ability to work a light, rotating on-call schedule Technical curiosity! Associate's or Bachelor's degree in an Information Technology related field is preferred Experience with Active Directory and Group Policy a plus Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: *******************************************************************

An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management. IT Infrastructure and Network Administrator Responsibilities: - Design, implement and maintain core IT infrastructure systems - Write scripts to automate processes - Monitor overall IT systems to ensure high performance and stability - Maintain and improve backup systems - Maintain and monitor network security and seek for an improvements -Responsible for assisting help desk responsibilities as well as perform system updates, - Ensure systems meet security requirements - Design and develop communication systems - Provide technical support for hardware and software issues IT Infrastructure and Network Administrator Requirements: - Bachelor's degree in Information Technology, Computer Science or Business - At least 3 years of experience with IT infrastructure - At least 3 years of experience with M365, Entra ID - At least 3 years of experience with network work support - Experience with tier 1,2 helpdesk - Experience with Jira ticket is a plus - Ability to travel up to 10 percent to MI and CA - Strong communication and organizational skills - This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision. Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed.

Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup. Local candidates are preferred to minimize travel, but multiple locations are available. Responsibilities Unbox, tag, and image new devices using standard tools. Perform in-place Windows 11 upgrades and verify successful installations. Install and validate required software using SCCM or other approved tools. Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access. Document devices, activities, and completion status using provided templates. Follow daily direction from facility leaders and coordinate with the Vaco support team. Qualifications 2 or more years of experience in desktop support, IT field services, or hardware deployment. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience using SCCM or similar deployment and imaging tools. Ability to troubleshoot hardware, software, and connectivity issues. Excellent communication and documentation skills. Ability to work on-site during normal business hours. Details Employment Type: Contract(W2) Duration: Approximately 3-6 months with potential extensions Schedule: Monday through Friday, standard business hours Compensation: 28-33/hr depending on amount of experience Locations: Onsite (Valparaiso) Desired Skills and Experience Windows 11 upgrade project

System Administrator L2 (MSP) Chicagoland Hybrid Growth Track: Senior Engineer → Project Lead → Client Advisor If you've worked in the SMB MSP world, you know the difference between a shop that “runs tickets” and one that builds careers. That's the core of who we are. We serve small-mid sized organizations that value responsiveness, clarity, and relationships - not enterprise red tape. We won #1 Best Workplace in Illinois because we built a place where engineers feel supported, mentored, and part of a team that wins together. We've scaled rapidly over the last two years and are continuing to invest heavily in people, tooling, learning paths, and quality-of-life. This role was created to develop the next wave of our technical leaders. Why this role exists Client growth = internal growth Internal career track needs new rising talent Clear skill ladder set by senior engineering, not “learn and drown” If you want to continue growing technically without losing balance, sanity, or mentorship, this will feel like your place. What You'll Actually Do Own resolutions end-to-end, not just pass them along Strengthen Microsoft 365 environments (Teams, Exchange, SharePoint, Entra ID) Troubleshoot workstation, authentication, access, and connectivity issues Manage laptop/desktop setups, identity permissions, and basic networking fixes Collaborate with engineers who explain AND teach Participate in a coaching-oriented queue and no silos, no ego walls This role is technical, but also relational - we expect clarity, calm communication, and follow-through. What You Bring Comfort resolving Windows & M365 issues without handholding Experience in an MSP / IT services model (preferred but not required if you “get SMB”) Working knowledge of Teams, mailbox moves, access/permissions, SharePoint Basic networking comfort (Wi-Fi, VLANs, printers, switching concepts) Curiosity & hunger to progress into project work / senior engineering Compensation & Perks $70K-$85K 3 weeks PTO Profit sharing Medical, dental, vision, telemedicine Life & disability coverage Weekly DoorDash meal benefit Certification bonuses & paid learning paths Recognition & rewards platform (earn PTO + bonuses) Retirement plan with company match True mentorship, not “sink or swim” Why People Stay Here Coaching > pressure Growth > grind Quality-of-life > churn You'll have upward mobility as we continue to scale into project engineering, senior technical work, and eventually client advisory if that fits your path.

Job Details: IT Support Technician Duration: 6 months contract with option to renew in 6-month increments Background The client seeks a motivated and talented technical support individual to provide technical support assistance to its users, particularly for accounts, access, and other Tier-1 support matters. The individual will be a member of the CELS Research Computing teams. Scope The contractor is expected to provide tier-1 technical support for customers with various questions and issues regarding user accounts, access and login to computer systems, and creating documentation to guide customers on how to efficiently use our IT service and computer resources. Objectives Provide technical support for computer systems and users. Tasks and Delivery Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources. Responsible for providing technical support for usage of mac OS and Windows OS computers. Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro. Responsible for providing access to projects, groups, mailing lists, and Slack. Responsible for debugging issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups. Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services. Responsible for onboarding new users at the facility/directorate. Responsible for assisting with user communication as appropriate. Responsible for updating and tracking customer-reported issues from submission to resolution. Responsible for the fulfilment of IT service catalog requests from customers. Required Knowledge, Skills, and Abilities 2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support Bachelor's degree in Computer Science, Information Technology, or related field Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders Strong verbal and written communication skills Strong testing and troubleshooting skills to identify process bottlenecks Self-starter and a team player Hands-on knowledge using ticketing software (eg. ServiceNow) Some experience working in UNIX/Linux environments Some working knowledge of shell scripting or other coding experience Annual Salary: $55K - $65K Salary with below mentioned benefits Up to 10* National Holidays + 2* Weeks PTO (10* Days) + 1* Week sick leave (5* Days) $5/hr Health & Welfare Stipend 401(K) Short-Term Disability, Long-Term Disability, Group Life Insurance, and Accidental Death & Dismemberment coverage.

Title: Desktop Support Technician / Customer Experience (CX) Associate Engagement: Jan 12, 2026 - Jul 10, 2026 Type: W2 or C2C Rate: $45-$52 We are seeking a Desktop Support Technician / CX Associate to provide high-touch, on-site IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first on-site responder and plays a key role in delivering a positive, professional end-user experience. Responsibilities Walk-up and desk-side IT support Troubleshoot Windows 10, Office 365, and SharePoint issues Laptop hardware repair, imaging, and software installs End-to-end ticket ownership using ServiceNow or Remedy Support printers, copiers, conference rooms, and video conferencing Asset tracking and inventory management Participate in major incident calls and escalation processes Support internal meetings, events, and conferences Routine maintenance of IT spaces, equipment, and on-site inventory Clear communication, proactive updates, and ownership through resolution Required Qualifications 1-3 years of desktop or end-user support experience Strong Windows and Microsoft Office skills Ticketing system experience (ServiceNow or Remedy preferred) Hands-on laptop hardware troubleshooting Comfortable supporting executives and billable professionals Strong communication, organizational, and customer-service skills Nice to Have Large corporate or professional services environment experience MSP background iOS and Android support exposure Not a Fit If You Are Seeking remote or hybrid work Coming strictly from call-center or phone-only support Uncomfortable with face-to-face user interaction

The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics. Essential Duties and Responsibilities Support a 2 million square foot warehouse environment Configure/Troubleshoot desktop issues and applications Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift Provide a point of escalation and support to the Technical Infrastructure Group Participate in weekend, night, and alternate shift maintenance activities, as required Perform general system administration duties in a Windows Active Directory environment Support, maintain and administer third party applications Produce appropriate documentation for application deployment, configuration, and related processes Participate in disaster recovery planning, testing and response Perform routine preventative maintenance on all hardware on a routine and scheduled basis Perform network troubleshooting to isolate and diagnose common network problems Non-Essential Duties and Responsibilities Enforce change management and compliance processes Work as a technical resource on assigned projects Independent analysis, communication, and problem solving Position is expansive and additional responsibilities can be added Additional duties as assigned by manager Job Qualifications - Education and Experience Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments College degree preferred but not required. Minimum of 3 years working experience in a warehouse environment preferred Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies) Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP Working knowledge of remote access technology such as VPN or VM View Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint Must have Good verbal and written communications skills Self-motivated and directed Must have very strong problem solving skills Physical Requirements General office environment requiring ability to: stand, walk, sit for extended periods of time speak and listen to others in person and over the phone use keyboard and read from computer screen and reports lift up to 15 lbs. Safety The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. Supervisory Responsibility None

This role is responsible for designing, planning, implementing, maintaining, and supporting network infrastructures, including local area networks (LANs), wide area networks (WANs), and intranets in order to support and protect the business operations and growth of Tootsie Roll Industries. This role will manage the network architecture and this person will need knowledge and experience in routing, switching, and security. This role requires deep expertise in networking technologies, protocols, and infrastructure, as well as strong problem-solving and analytical skills. The network engineer collaborates closely with cross-functional teams to assess requirements, troubleshoot issues, and optimize network performance. This role plays a critical part in implementing and maintaining network security measures such as firewalls, intrusion detection systems, and virtual private networks (VPNs). The network engineer also ensures that networks are safeguarded against potential threats. They perform continuous monitoring of the network performance to ensure optimal functionality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides direct support in the day-to-day operations on network hardware and operating systems; duties include evaluation of system utilization, monitoring response time, and primary support for detection and correction of operational problems. Perform administration, configuration, maintenance, and support of all network equipment, including but not limited to firewalls, routers, switches, and wireless access points. Participates in the design, technical review, and implementation for network infrastructure hardware and network operating systems for voice and data communication networks. Analyze network traffic and predict growth to determine future needs. Ensure the TRI network has the proper security in place and that the latest cybersecurity measures are in place. Staying up to date on the latest technologies to determine the best options for TRI. Design solutions with other teams to support new or updated applications and/or technologies. Monitor cloud and datacenter traffic for network outages, performance issues, and security vulnerabilities. Perform and document routine adds, moves, or changes to voice and data networks. Analyze, resolve, and document network, hardware, software problems as well as incidents escalated from service desk tickets. Other duties as assigned. Requirements and Skills: Bachelor's degree in computer science, information technology, or a related field. Master's degree preferred. Proven experience in network architecture, design, implementation, and support. In-depth knowledge of networking protocols, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols. Strong understanding of network security principles and best practices, including firewalls, intrusion detection/prevention systems, VPNs, and encryption technologies. Proven ability to configure and manage networking equipment, including routers, switches, firewalls, VPNs, and voice. Strong problem-solving and analytical skills for diagnosing and resolving complex network issues. Experience working on network-related projects, demonstrating leadership in system upgrades, migrations, and implementations. Excellence in communication and teamwork is a must.

Client : Airlines/Aerospace/Aviation Title : NOC Engineer/NOC Analyst/Network Operations Engineer/Network Operations Analyst/NOC Lead/Network Operations Lead Duration : 06 Months Note: Afternoon Shift (2 PM to 10:30 PM CST) Job Description: Top 3 skill sets required for this role: 1. Extensive IT experience 2+ year in enterprise environment 2. Expertise in troubleshooting hardware, software, and network issues at a senior level. Excellent soft skill and great communications skills. 3. Level 1, 2, and 3 support experience. Nice to have skills or certifications: 1. CompTIA A+ Network + Security + CCNA 2. Customer service 3. Service now Qualifications: Associate's degree in information technology, Computer Science, or a related field, or equivalent work experience. Relevant certifications (e.g., ITIL, Microsoft Certified Professional, CompTIA A+, Cisco) preferred, but not required. Extensive experience (2+ years) in end user support, with a focus on providing advanced technical support in large, complex environments. (Required) Experience supporting Windows operating systems and Microsoft applications. Experience in managing a large PC environment, troubleshooting hardware and software issues. Experience with IT service management tools (e.g., Remedy, ServiceNow) and knowledge of the ITIL framework. Expertise in troubleshooting hardware, software, and network issues at a senior level. Experience with large-scale Voice over IP (VoIP) environments. Experience with Change and Problem Management. Excellent technical, analytical, problem-solving, communication, and customer service skills. Ability to mentor and guide junior team members, fostering a collaborative and supportive team environment. Strong analytical and problem-solving skills, with attention to detail and a proactive approach to issue resolution. Reliability is critical for this role, as it involves 24/7 operations requiring open availability to avoid disruption of operations. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Systems Engineer - (Mid-Level - 3 to 5 Years' Experience) Company: ShadowTech Labs About ShadowTech Labs ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements. Position Overview We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required. Key Responsibilities • Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security. • Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions. • Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear. • Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management. • Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable. • Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices. • Create and maintain technical documentation, runbooks, and standard operating procedures. • Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors. • Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances. • Supporting day-to-day IT operations. • Troubleshoot and resolve system, network, and application issues promptly. Required Qualifications • Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered. • 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise. • 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus. • Proficient with networking, switching, and routing. • Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory. • Excellent problem-solving abilities and attention to detail. • Superior communication skills, both written and verbal. Desired Skills • Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls). • Experience with Netbox and Snipe-IT. • Experience with SMB-level storage infrastructure; SAN or NAS. • Ability to travel 20%. • Ability to lift 30 pounds. Desired Skills Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls). Experience with SMB-level storage infrastructure; SAN or NAS. Security & Employment Requirements • U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered. • Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56. • Ability to work on-site in Willowbrook, IL; no remote work options for this role. What We Offer Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility. Benefits package including health, dental, and vision. 401(k) retirement plan. Paid time off and holidays. Opportunities for professional development, certifications, and career growth. A collaborative, mission-driven work environment focused on cutting-edge national security. Hiring Process 1. Virtual Interview 2. On-site Interview & Facility Tour 3. Offer & Acceptance 4. Background Check & Onboarding ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.

Our client operates worldwide and stands at the forefront of developing innovative solutions for the government, municipal, and industrial industries. They provide everything from state-of-the-art emergency vehicles to effective street sweepers, significantly improving our daily experiences and the cleanliness of our cities. Focused on advanced public safety and communication systems, they guarantee the swift delivery of essential alerts to the appropriate parties. The Network Engineer will be responsible for maintaining and administering our company's computer Wide Area and Local networks. Primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. They will also be working closely with the users of our network to identify potential issues and resolve existing problems. Candidates will need to have a strong understanding of network infrastructure and network hardware. Will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired. Position Summary Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software. Some Travel required. Lead/Manage Network team. Minimum Experience Bachelor's degree in information technology or equivalent experience in a related field with a network engineering focus. Strong understanding of network infrastructure and network hardware. Ability to think through problems and visualize solutions. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers. Knowledge of application transport and network infrastructure protocols. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Provides specific detailed information for hardware and software selection. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Ability to work with all levels of staff within and outside of IT and outside the organization. A self-starter able to work independently but comfortable working in a team environment. Good analytical and problem-solving skills. Dependable and flexible when necessary. Network security experience. LAN and WAN experience. Comp $115,000 - $125,000 MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.

As a key member of the network engineering team, you will have strong experience with routing and switching in an ISP setting, including SD-WAN, network monitoring, infrastructure, as well as general network troubleshooting skills. This position is a hybrid with onsite presence required in our Schaumburg, IL office. Responsibilities: Work directly with customers to design, implement, and operate solutions that are resilient, high-performing, and maintainable. Ensure accuracy of backend systems and documentation. Perform root cause analysis and determine corrective actions. Design, provision, maintain, and troubleshoot services for clients including SD-WAN, SASE, MPLS, DIA, SIP, and UCaaS. Assist with infrastructure design, maintenance, and operation, including SNMP, Netflow, Syslog, Prometheus, Grafana, Solarwinds, Netscout, Netbox, and Veeam. Part of your role will be to support Coeo's network and infrastructure in addition to customer networks. Participate in trouble ticket resolution and troubleshoot advanced issues escalated from Tier 1 support. May require some travel. Qualifications: Experience working on ISP data networks at all layers or experience working at an MSP with a wide range of technologies. Experience troubleshooting at the packet layer, capturing, and analyzing traffic, and working with Wireshark. Experience with layer three routing protocols in an ISP environment. (e.g. IS-IS, OSPF, BGP and BGP traffic engineering). Understanding of metro ethernet design including EVCs, UNIs, and NNIs. Understanding of network design and deployment of routers and switches, e.g. Juniper, Cisco, ALU, Ciena, Fortinet, Mikrotik, etc. Experience with SD-WAN and SSE technologies, deployment, and use-case evaluation (i.e., Versa, Broadcom/VeloCloud, Client/Silver Peak). Understanding of resiliency and redundancy in network design, protocols involved, and hardware options for high availability Vendor certifications a plus, Cisco, Juniper, Palo Alto, Fortinet, etc. Excellent communications skills. Desire to take on new opportunities and work independently. Ability to work effectively as part of the Network team. Strong desire to learn and demonstrated commitment to professional development. Prior experience with any of the following would be a plus: Firewall configuration and management. Scripting and automation in PowerShell, Python, Go, etc. Voice network architecture, Clients, hosted PBX, SIP Phones, ATAs. Windows and Linux server administration. Azure, GCP, or AWS cloud configuration and management. Virtualization management experience with VMware, KVM, OpenStack, Docker, Kubernetes, or others.

***Hybrid, 3 days onsite, 2 days remote*** ***We are unable to sponsor as this is a permanent full-time role*** A prestigious company is looking for a Network Engineer.This network engineer will focus on Cisco Routers/switches, LAN/WAN, Cisco ACI, Firewalls, load balancing, Ansible/Terraform, Cloud, etc. Responsibilities: Oversee the full lifecycle of network infrastructure, including the design, deployment, support, and documentation of routing, switching, firewalls and cloud-base solutions. Lead and coordinate network changes, ensuring security, performance and compliance with governance framework (NIST-CSF, COBIT). Collaborate with vendors, carriers, and engineering teams to resolve complex issues and drive large-scale project to completion. Provide strategic directions for network planning, maintaining up-to-date documentation and deliver on-call operational support to ensure reliability and business continuity. Qualifications: Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.) or equivalent combination of education and experience. 5+ years of experience in IT systems installation, operations, administration, and maintenance of virtualized servers / cloud systems Cisco Certified Network Professional (CCNP or CCDP) equivalent field experience AWS certifications such as DevOps Engineer, Solutions Architect, Advanced Networking, or Security or equivalent field experience Cisco Certified Internetwork Engineer (CCIE) Certification Experience directing use of tools such as Ansible, Terraform, Jenkins, Python, and Github (or industry equivalent) Experience delivering Infrastructure as code Experience building cloud infrastructure in environments such as AWS (Preferred), Azure, or Google Cloud, or similar service Knowledge of layer 3 routing and switching Experience with IOS, NX-OS, and XR Advanced experience with architecting, designing, deploying, and operating network elements such as DNS/IPAM; Firewalls; Network Access Control Solutions (NAC); load balancing; DDoS mitigation, tapping/sniffing infrastructures; and NTP Excellent physical communication troubleshooting skills using cabling and signaling analyzer, packet capture and analysis Advanced WAN, LAN, TCP/IP, VPN, Ethernet Skills Extensive EIGRP, BGP4, RIP and OSPF Routing Protocol knowledge Experience with SDN deployments or Cisco ACI Experience with IP route and switching for mainframe and storage appliances

Role: Network Engineer Job Type: Full Time About the role We are seeking a highly skilled and motivated Network Engineer with hands-on experience in routing and swtiching. The ideal candidate will provide direct, on-site ("hands-on") support, troubleshoot complex network issues, and be an expert in routing and switching protocols. Key responsibilities Provide on-site, "hands-and-feet" support for network infrastructure, including physical racking, stacking, cabling, and hardware replacement for Arista switches and routers. Configure, install, and support network hardware and software, ensuring seamless integration with our existing infrastructure. Monitor network performance and proactively identify and resolve issues related to routing and switching. Travel to other location when required for hands and feet support. ( 10%) Serve as the primary on-site resource for network-related incidents, performing advanced troubleshooting and resolving critical issues with minimal downtime. Knowledge of network routing protocols (e.g., OSPF, BGP) and advanced switching technologies (e.g., VXLAN, EVPN). Plan and execute network maintenance, upgrades, and expansion projects with a focus on data center and campus environments. Develop and maintain comprehensive technical documentation, including network diagrams, configurations, and standard operating procedures. Collaborate with cross-functional IT teams and vendors to deliver new solutions, resolve issues, and ensure compliance with network standards. Participate in an on-call rotation to provide 24/7 support for critical network issues. Qualifications Experience: 5+ years of hands-on experience in network engineering, with specific and in-depth experience configuring and troubleshooting routing and switching hardware and software Knowledge of L2/L3 networking protocols, including BGP, OSPF, VLANs, and Spanning Tree. Hands-On Skills: Proven experience with physical infrastructure tasks, such as server racking, cable management (copper and fiber), and hardware replacement. Problem-Solving: Excellent analytical and troubleshooting skills, with the ability to diagnose and resolve complex network issues. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Tier 2 System Administrator (MSP) - Hybrid - Chicago, IL A rapidly growing Managed Services Provider in the western Chicago suburbs is looking for a Tier 2 System Administrator to join their engineering team. This MSP has doubled its recurring revenue over the last 18 months and continues to grow aggressively and creating real advancement opportunities for someone who wants to move beyond traditional help desk work and into deeper systems, cloud, and virtualization responsibilities. This is an environment built for people who take ownership, enjoy solving technical challenges end-to-end, and want to grow into a well-rounded systems engineer. You'll work directly with senior engineers and tech leads, gain exposure to backend infrastructure, and support clients across diverse industries. This role is hybrid: onsite in Lisle (60532) for the first 4-5 weeks of training, then 2 days onsite / 3 days remote. Must have MSP experience. What You'll Do Work Tier 2 tickets end-to-end with deeper troubleshooting across servers, cloud services, and critical infrastructure Support Microsoft 365, including Exchange Online, Teams, SharePoint, and Entra ID configuration and administration Manage Active Directory user administration, permissions, GPOs, and identity-related issues Maintain and support virtualization environments (VMware, Hyper-V) Troubleshoot networking issues involving DHCP, DNS, VPNs, VLANs, and firewall appliances Participate in project deployments: server builds, workstation refreshes, cloud migrations, and security implementations Use PSA, RMM, and documentation platforms (Autotask, Datto RMM, ITGlue) to track and resolve issues Act as a trusted escalation point for Tier 1 engineers Collaborate with senior engineers while continuing to take on more complex work as your skill set grows What We're Looking For 2-4+ years of IT support experience, ideally within an MSP or multi-client environment Strong experience with Microsoft 365 administration (mailboxes, Teams policies, SharePoint, security settings, Entra ID) Hands-on experience with virtualization technologies (VMware required; Hyper-V a plus) Familiarity with Azure AD, basic Azure services, and hybrid identity concepts Comfort working with firewalls and networking gear (WatchGuard, Barracuda, Aruba, etc.) Understanding of servers, storage, backups, and general sysadmin fundamentals Someone who doesn't fold under pressure, takes initiative, and isn't afraid to try to solve a problem before escalating A team-oriented, accountable engineer with strong communication skills A self-learner who enjoys continuous education, certifications, and building new skills Why This Is a Strong Fit for a Tier 2 Who Wants More Clear advancement path beyond help desk → systems, cloud, or project engineering High-growth MSP environment with real exposure to backend infrastructure Access to mentors who encourage learning rather than gatekeeping knowledge Opportunities to support everything from M365 → Azure → VMware → security → networking A culture that promotes from within and rewards initiative Compensation & Benefits Target salary: $65,000-$80,000 based on experience Medical, dental, and vision insurance Telemedicine and legal assistance benefits Short- and long-term disability 401(k) with company match 3 weeks PTO Certification bonuses & paid learning opportunities Weekly meal benefit through DoorDash Strong work-life balance within a supportive, award-winning team Ready to Step Into a True Tier 2 / Sysadmin Path? If you're a Level 2 engineer who wants to grow into a full systems role, get deeper into virtualization and Microsoft 365/Azure, and be part of a high-growth MSP that actually invests in you, this is your next move.

Objectives Provide technical support for computer systems and users. 4.0 Tasks and Delivery Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources. Responsible for providing technical support for usage of mac OS and Windows OS computers. Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro. Responsible for providing access to projects, groups, mailing lists, and Slack. Responsible for debugging issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. * Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups. Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services. Responsible for onboarding new users at the facility/directorate. Responsible for assisting with user communication as appropriate. Responsible for updating and tracking customer-reported issues from submission to resolution. Responsible for the fulfillment of IT service catalog requests from customers 5.0 Required Knowledge, Skills, and Abilities 2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support Bachelor's degree in Computer Science, Information Technology, or related field Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders Strong verbal and written communication skills Strong testing and troubleshooting skills to identify process bottlenecks Self-starter and a team player Hands-on knowledge using ticketing software (eg. ServiceNow) Some experience working in UNIX/Linux environments Some working knowledge of shell scripting or other coding experience

NO SPONSORHSHIP - NO OPT NETWORK ENGINEER II Salary: Depends on Exxperience The key to this job is routing, switching, Cisco, Cisco firewalls, F5, Cloud, ACI is a ‘nice to have' Enterprise Network Management - Oversee switching, routing, firewalls, load balancing, wireless, authentication platforms (Cisco ISE, TACACS), DNS, NTP, and Windows/Linux server administration. Deploy and support Cisco hardware platforms (Catalyst 9000, Cisco ACI, Cisco ASR), F5 Big-IP (LTM/GTM/APM), Cisco FTD/FMC, Illumio Core, and wireless controllers (5520/9800). WAN/LAN standards and best practices, support VPN solutions (Site-to-Site, SSL, IPsec), and remediate vulnerabilities in collaboration with security teams. Automation & Scripting Monitoring & Troubleshooting - Utilize network tools such as Cisco FMC, SolarWinds NPM/NCM, Cisco Prime, DNA Center, Stealthwatch, Wireshark, and NetScout Ngenius to diagnose and resolve issues. What You'll Bring Education - Bachelor's degree in computer science or related field, or equivalent experience. Experience - 5+ years supporting large campus environments, with deep knowledge of enterprise networking. Certifications - Cisco CCNA/CCNP or Azure Network Engineer Associate certifications preferred. EIGRP, BGP, route manipulation, VSS, VPC, RSTP, GETVPN, IOSXE, NxOS, Cisco AnyConnect VPN, TACACS/RADIUS, syslog, and netflow. Tools & Software - Skilled with Microsoft Office Suite and ServiceNow platforms.

***We are unable to sponsor as this is a permanent full-time role*** ***Hybrid, 3 days onsite, 2 days remote*** Responsibilities: Managing Cisco switching, routing, firewalls, load balancing, wireless, DNS, NTP, Windows and Linux server administration, authentication platforms such as Cisco ISE, TACACS, and OOB console switches. Managing the cloud environments in OCI and MS Azure. Experience with current WAN and LAN network standards and security best practices. Experience with Cisco hardware platforms such as Catalyst 9000, Cisco ACI, Cisco ASR, F5 Big IP LTM/GTM/APM, Cisco FTD/FMC, and Illumio Core. Ability to manage structured wiring, both copper and fiber optic. Expertise with controller based wireless network standards and best practices, and the ability to monitor and troubleshoot these networks. Basic scripting techniques and the ability to automate processes to implement and manage the network environment effectively. Experience with support and implementation of Site to Site, SSL, and IPsec VPN remote access. Experience with network management, alerting, and reporting tools such as Cisco FMC, Solarwinds NPM/NCM, Cisco Prime Infrastructure, Cisco DNA Center, Cisco Stealthwatch. Experience with network protocol analysis tools such as wireshark and NetScout Ngenius. Utilize Service Now for service request and incident handling, change management, and vulnerability management. Specific tools/technologies: EIGRP, BGP, BFD, route manipulation, VSS, VPC, RSTP, GETVPN, IOSXE, NxOS, Cisco AnyConnect VPN, 5520/9800 wireless controllers, TACACS/RADIUS, syslog, netflow, Qualifications: A Bachelor's degree in computer science or related field or equivalent experience is required. 5+ years of experience in large campus environment is preferred. Certifications such as Cisco CCNA, CCNP, Azure network engineer associate are preferred.