Lead IT System Administrator
Network technician job in Grand Rapids, MI
General Information:
Clearance Required: Secret (or higher), or ability to obtain
Job Type: Full-time
Travel: Travel 10% of the time to customer sites and Company Headquarters.
Position Summary:
We are seeking an experienced Lead IT System Administrator to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution.
Key Responsibilities:
IT Infrastructure Management: Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services.
Cloud Administration: Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup/recovery, etc.).
Office 365 Administration: Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services.
User Support & Troubleshooting: Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction.
Systems Monitoring & Security: Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data.
Project Leadership: Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations.
Documentation & Policies: Develop and maintain IT policies, technical documentation, and standard operating procedures.
Team Coordination: Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations.
Vendor Management: Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement.
Basic Qualifications:
Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience).
5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role.
Proven expertise in Microsoft Azure administration (IaaS, PaaS, security, networking).
Strong proficiency in Office 365 administration (Exchange Online, Teams, SharePoint, OneDrive, Intune).
Experience with Windows Server environments, Active Directory, Group Policy, and identity management.
Knowledge of networking concepts (DNS, DHCP, VPN, firewalls, load balancers).
Strong troubleshooting and problem-solving skills.
Excellent communication and leadership skills.
Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable.
Preferred Qualifications/Skills:
Experience with Linux Server environments.
Knowledge of PowerShell scripting for automation.
Familiarity with backup solutions and disaster recovery planning.
Knowledge of Endpoint Privilege Management.
Knowledge of Remote Support.
Understanding of cybersecurity principles and compliance frameworks.
Work Environment:
Fast-paced, collaborative environment with opportunities to work on diverse IT projects.
May require occasional after-hours or weekend work during critical updates or incidents.
Why Join Us:
Work on high-impact DoD programs supporting national defense and mission readiness.
Engage with cutting-edge technologies across air, ground, and joint service domains.
Be part of a collaborative and innovative team working at the intersection of technology and mission success.
Competitive compensation, professional development, and growth opportunities in a secure, high-tech environment.
Network Administrator
Network technician job in Grand Rapids, MI
NextPlay Jobs is looking for a Network Administrator for a growing organization located in Grand Rapids. This is a hands-on role supporting a multi-site environment with a mix of end-user support, server/network administration, and endpoint management. The right person will be comfortable jumping between help desk needs and systems-level projects, with a strong focus on uptime, security, and continuous improvement.
Position Summary:
The Network Administrator will oversee daily IT operations and help evolve the organization's infrastructure (implement ITIL). This role blends tiered user support with administration of servers, domains, backups, and network performance. You'll work closely with internal teams and vendors to keep systems stable, secure, and scalable as the business grows.
Key Responsibilities:
End-User Support / Help Desk
Serve as the primary technical resource for employees across office and field locations.
Troubleshoot and resolve hardware/software issues on Windows, mac OS, and mobile devices.
Set up and maintain desktops, laptops, docks, monitors, printers, and related peripherals.
Support remote staff with connectivity and device troubleshooting.
Communicate status updates and project progress to management and stakeholders.
Coordinate with vendors as needed for repairs, licensing, and escalations.
Systems & Network Administration
Administer domains, user identities, access controls, and profiles within Active Directory / similar tools.
Maintain databases and system platforms; ensure reliability, integrity, and access continuity.
Manage backup operations, endpoint security tools, and user-support platforms.
Monitor network performance, identify trends, and implement improvements.
Evaluate new technologies and recommend infrastructure upgrades.
Server & Endpoint Management
Perform regular server maintenance including patching, imaging, OS upgrades, and backups.
Manage RMM/endpoint tools (NinjaOne or comparable platforms) for monitoring and automation.
Deploy, configure, and update applications on user machines.
Ensure endpoint compliance with internal IT and security standards.
ITIL / Service Management Practices
Follow ITIL-aligned processes for incident, problem, and change management.
Keep asset and configuration records updated in the CMDB.
Assist in root-cause analysis and post-issue documentation.
Support service metrics such as SLAs, response times, and operational KPIs.
Partner with leadership to improve support quality and user experience.
Required Qualifications
Demonstrated experience in network administration plus hands-on help desk support.
Strong knowledge of Windows Server, Active Directory, and mixed OS environments.
Experience with endpoint management / RMM tooling (NinjaOne preferred).
Familiarity with ITIL concepts and structured service management.
Solid troubleshooting skills, clear communication, and customer-first mindset.
Preferred Certifications -
ITIL Foundation (or higher)
CompTIA Network+
Microsoft Certified: Azure Administrator Associate
Cisco CCNA
Physical Requirements
Ability to lift and move up to 50 lbs occasionally.
Comfortable performing device installs and minor equipment adjustments.
Must be able to sit, stand, bend, kneel, and work in varied positions for extended periods.
Desktop Support Specialist
Network technician job in Allegan, MI
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 3+ years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
IT Support (No C2C/No Sponsorship)
Network technician job in Holland, MI
Job Title: Technology Svc Desk Analyst I
*No C2C/No Sponsorship/No 1099*
Schedule: 8am - 4:30pm Monday through Friday
Duration: 12 Month Contract-to-Hire
Pay: $24 per hour
POSITION PURPOSE : Responds to and processes requests in manner that optimizes customer satisfaction. Provides assistance in use of all computer technology provided by Information Services (IS) to enterprise.
RESPONSIBILITIES AND RESULTS:
Serves as single point of contact for technology support to ensure issues are recorded and addressed in timely manner.
Communicates clearly and courteously with members calling for assistance, as measured by quality surveys, providing optimal customer satisfaction.
Provides first-level support and problem resolution to technology customers with ultimate goal to provide resolution as close to customer level as possible.
Logs information concerning calls into automated system to track history of calls and resolutions, utilizing personal computer (PC) and keyboard/mouse.
Provides appropriate escalation of support requests to ensure meeting customers expectations.
Provides input for process and procedure improvements for Global Support Services area to better serve customers.
Completes tasks and assignments related to processes and improvements in Service Desk area of responsibility to provide complete customer satisfaction.
Ensures production system availability and schedules completion and escalates all processing failures to maintain system availability to business.
Ensures network availability by monitoring and escalating system alerts and failures.
Ensures member requests for technology systems are fulfilled within Service Level Agreement (SLA) timeframe, ensuring members have tools needed to perform their jobs.
REQUIRED QUALIFICATIONS
Associates degree in computer science or information systems or equivalent job-specific work experience.
1+ years of experience in technology support.
Active Directory
ITSM
Office 365 or Azure administration
Skills and Knowledge:
Ability to maintain confidentiality when working with sensitive data.
Broad technical and organizational skills, with good attention to detail.
Familiarity with information technologies and their application to business processes.
Excellent PC and keyboard/mouse skills.
Good communication and interpersonal skills.
Ability to adapt to change and learn quickly.
Ability to work well under pressure and quickly assess and respond to customer issues.
Strong data-gathering and problem-solving skills.
Ability to work with diverse global customers.
Computer Field Technician
Network technician job in Kentwood, MI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Network technician job in Grand Rapids, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Data Center IT Technician
Network technician job in Grand Rapids, MI
Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers.
Job Description
Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment.
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Manage and maintain Technicians, day to day operations and appropriate project staffing requirements.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High School Diploma or GED required
1+ years of related work experience with server builds in a production data center environment.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
Candidate must be able to lift up to 50 lbs throughout the day
Candidate must possess strong communication skills
Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position.
Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred
Knowledge, Skills, and Abilities
Knowledge of cable limitations to daily work (distance limitations, etc.)
Able to read installation drawings (Visio drawings/spreadsheets).
General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).
Basic understanding of Unix / Windows booting process and commands.
Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Understand System Command Language (Unix, Windows).
Able to lift heavy equipment/items.
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.
Able to work days/nights/weekends/holidays, if needed and/or required.
Must be able to travel up to 20% of the time to support additional data center locations as needed.
Additional Information
This position reports to the Data Center IT Lead.
All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position.
Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.
Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.
Tier 2 IT Technician - Grand Rapids MI
Network technician job in Grand Rapids, MI
Applied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year.
Essential Duties and Responsibilities:
Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices.
Troubleshooting, resolving, or escalating client technical issues as needed
Updating client documentation in document retention system
Recommending procedure modifications and improvements
Answering customer phone calls as needed
Providing guidance and support to Tier 1 IT Technicians
Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following:
Windows PC, Mac, and server operating system environments
Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word
Microsoft 365 Management
Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices
Cloud VOIP Systems
Excellent customer service skills are essential
Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously
Ability to quickly learn, understand, and manage new systems related to information technology
High degree of flexibility and problem solving.
Cisco Meraki, experience preferred
ConnectWise Suite, experience highly preferred
Requirements Include:
Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred.
Three or more years' experience in an IT related role
One of the following certifications is required:
A+ Certification
NET+ Certification
Microsoft Certified Professional (MCP)
Cisco Certified Network Associate (CCNA)
Server Plus
Other IT related certification
Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center.
Auto-ApplyData Center IT Technician
Network technician job in Grand Rapids, MI
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.
The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.
**Responsibilities**
+ Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
+ Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
+ Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
+ Rack and stack customer equipment.
+ Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
+ Conduct carrier circuit maintenance.
+ Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
+ Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
+ Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
+ Maintain detailed written records of all work activity.
+ Escalate SRs that require additional information.
+ Determine work priorities from the ticketing queue and ensures adherence to all commit times.
+ May perform other duties as assigned.
**Qualifications**
+ High school degree or equivalent.
+ 2+ years of related work experience with server builds in a production data center environment.
+ Ability to lift up to 50 lbs throughout the day.
+ Ability to read installation drawings (Visio drawings/spreadsheets).
+ Knowledge of cable limitations to daily work (distance limitations, etc.).
+ Basic understanding of Unix / Windows booting process, commands, and system command language.
+ Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
+ Experience with troubleshooting all circuits with carriers.
+ Ability to work days/nights/weekends/holidays, if needed and/or required.
+ Strong communication skills.
+ Proficient in MS Office and Outlook preferred.
+ One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
IT Systems Administrator
Network technician job in Spring Lake, MI
Noble Company, a subsidiary of FPC International, Inc., is seeking an IT Systems Administrator. This role will serve as the sole internal resource responsible for managing and maintaining all technology systems within Noble Company. This role ensures seamless software and hardware support, oversees system upgrades and implementations-particularly in a manufacturing setting-and provides essential employee training and onboarding to support operational efficiency and continuity.
Company Culture
Noble Company prides itself on an entrepreneurial and family-friendly atmosphere that encourages work-life balance. The company values new ideas and offers a collaborative environment where employees are empowered to make a tangible impact.
Job Details
Location: Spring Lake, MI
Work Schedule: Generally regular work hours, Monday to Friday, 8 hours per day, some evening and weekend hours may be required.
Reporting To: Controller
Travel: Up to 10% may be required
Certifications: Microsoft or PMP preferred but not required
Ideal Candidate Qualifications
Training or certification in Microsoft Office products, networking, or IT support tools is a plus.
Experience implementing new software in a manufacturing environment.
Strong knowledge of Windows OS, Microsoft Office Suite, and networks.
Proven ability to manage IT projects and collaborate across departments.
Skilled in troubleshooting and resolving technical issues independently.
Familiarity with IT ticketing systems and remote support tools.
Responsibilities
Provide software and hardware support across the organization, including desktops, laptops, printers, and mobile devices.
Perform system maintenance, updates, and troubleshooting for all IT infrastructure. Resolves system outages.
Deliver help desk-style support to employees, resolving technical issues and responding to user inquiries in a timely and professional manner.
Lead and manage IT-related projects, including system upgrades and software implementations.
Support new hire onboarding and employee terminations, including account setup, access provisioning, and equipment deployment.
Deliver employee training on Microsoft Office products and other relevant software tools.
Maintain documentation of IT systems, licenses, assets, procedures, and troubleshooting guides.
May collaborate with external IT service provider SJA (Grand Rapids, MI) for escalated support and specialized services.
Ensure data security, backup integrity, and compliance with company policies.
Position Requirements
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
Minimum of 4 years of hands-on IT experience, ideally in a manufacturing or small business environment.
Proven experience implementing and supporting software and hardware systems.
Benefits and Growth
Despite being a small company, Noble Company offers comprehensive benefits similar to those of larger organizations. These include:
401(k) match
Medical, dental, and vision insurance
Short and long-term disability coverage
Life and accidental insurance
10 paid holidays starting immediately
Generous PTO plan based on years of service
Tuition reimbursement and a variety of learning, coaching, and training opportunities to foster employee growth
About Noble Company
Established in 1946, Noble Company manufactures high-quality building products for industries such as tile, plumbing, heating and cooling, and fire sprinkler systems. Since its acquisition by FPC International, Inc. in February 2016, the company has operated manufacturing facilities in Spring Lake, Michigan, and Baton Rouge, Louisiana. Known for reliability and exceeding industry standards, Noble Company products include Chloraloy and NobleSeal waterproofing sheet membranes, FreeStyle Linear Drains™, NOBURST antifreeze/heat transfer fluid, FireFighter antifreeze, and more.
IT Lead, BC Dynamics/Administrator
Network technician job in Grand Rapids, MI
IT Lead, BC Dynamics Administrator Boyd Corporation is looking for an experienced IT Lead and Administrator for its Microsoft Dynamics 365 Business Central ERP system. They will be a servant leader for the Microsoft Dynamics 365 Business Central team and work with and through an international team of IT resources and consultants.
This person will be responsible for maintaining and extending the functionality of our Microsoft Dynamics 365 Business Central ERP instance. The Microsoft Dynamics 365 Business Central Lead Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Microsoft Dynamics 365 Business Central Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Microsoft Dynamics 365 Business Central system investments.
Essential Job Responsibilities
* Mentor, coach and assist other Dynamics Analysts with Dynamics systems and processes
* Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
* Lead design sessions in improving Microsoft Dynamics 365 Business Central usage for the purpose of enhancing business processes, operations, and information process flow.
* Serve as primary systems administrator for the Microsoft Dynamics 365 Business Central ERP system.
* Update/coordinate system configuration changes to enable new processes.
* Collaborate in the planning, design, development, and deployment of changes and enhancements to the Microsoft Dynamics 365 Business Central system.
* Prepare and deliver reports, recommendations, or alternatives that help address business needs from the ERP system.
* Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
* Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
* Provide Microsoft Dynamics 365 Business Central orientation and training to end users.
* Perform other duties as assigned.
Required Qualifications
* Minimum of a Bachelor Degree in Computer Science, MIS or equivalent with 5-7 years of related experience.
* Extensive experience with the Microsoft Dynamics 365 Business Central ERP system.
* Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
* Experience in discrete manufacturing environment preferred.
* Demonstrated project management skills.
* Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state / country in which they work and a satisfactory driving record.
* Demonstrated analytical, written and oral communication skills.
* Ability to work well under pressure.
Preferred Skills and Experience
* Strong attention to detail with a focus on quality at all times.
* Strong verbal and written communication skills.
* Good analytical and decision-making skills
* Strong organization and time management skills with the ability to prioritize work based on business needs.
* Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment
* Ability to work under time constraints with changing priorities under minimal supervision.
* Must be able to follow directions and work in a team environment.
* Knowledge of common techniques for material handling
* Previous manufacturing experience
Company Overview
Boyd is the world's leading innovator in sustainable engineered material and thermal solutions that make our customers' products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers' most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years.
Additional Information
This document is intended to describe the general content of, and requirements for performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status.
Location: Grand Rapids, Gaffney, Elkhart
All Job Posting Locations (Location)
Elkhart, Grand Rapids
Remote Type
On-Site
EEO Statement
Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
IT Manufacturing Technician
Network technician job in Kalamazoo, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
IT Manufacturing Technician
Network technician job in Kalamazoo, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
IT Infrastructure & Systems Administrator
Network technician job in Rockford, MI
Essential Duties and Responsibilities:
Implement technical projects in alignment with organizational goals with a heavy focus on using current technology to streamline processes.
Ensure operational integrity of technology by maintaining high availability, business continuity, system performance, and addressing hardware degradation.
Provide support to the IT service organization through addressing requests and incidents assigned.
Develop and demonstrate customer service skills and relationship management with customers, end users, and vendors.
Create documentation for user knowledgebases, internal process and procedures, and formal policies.
Assist in providing network and remote connectivity hardware/software support.
Establish and maintain file sharing, access privileges, and monitor usage to ensure security of data
Develop and implement automation through scripting and other technologies.
Manage software deployments and updates.
Develop, execute, and track the performance of security measures to protect the organization's data, network infrastructure and computer systems.
Owns infrastructure and platforms, including server, network, cloud, and database environments
Maintains ERP Operations, such as backups/restores, integrity/performance monitoring, environment maintenance, and cross-system integrations.
Perform additional responsibilities as required.
Skills/Experience Required:
Minimum 3-5 years of experience in systems administration or systems engineering within an enterprise environment.
Proven experience supporting and optimizing ERP systems (INFOR, SAP, Oracle, or equivalent).
Proficiency in Windows Server and/or Linux administration, including virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS).
Hands-on experience with cybersecurity frameworks, endpoint protection, MFA, and vulnerability management tools.
Working knowledge of database (SQL Server, Progress OpenEdge, or similar).
Familiarity with scripting languages such as PowerShell, Bash, or Python for automation and configuration management.
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls).
Experience with system monitoring tools and logging platforms.
Ability to troubleshoot complex technical issues across infrastructure, applications, and databases.
Strong analytical thinking, documentation, and time management skills.
Effective communication skills with both technical and non-technical stakeholders.
Education Requirements:
Bachelor's degree in computer science, computer engineering, mathematics or similar is required, but equivalent in experience will be considered.
Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be regularly required to talk or listen, stand, walk, sit, stoop, crawl and use hands to finger, handle, or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate in mentally and physically stressful situations. Prolonged sitting, typing and lifting up to 20 pounds.
BYRNE ELECTRICAL SPECIALISTS is an equal opportunity employer.
Network & Security Installs Intern
Network technician job in Grand Rapids, MI
Grand Rapids Tech is a Grand Rapids, Michigan -based business technology services company founded in 2010. We provide cloud and on -premise IT solutions, network security and infrastructure, web development and premise -based security solutions to hundreds of small and medium -sized businesses across Michigan. We have been rapidly growing over the past few years and have a fun, but professional workplace culture.
We are adding a network and security installation apprentice to our team. This person would be learning on the job and be responsible for installing and maintaining security cameras, access control systems, and computer networks. They would commonly work with surveillance cameras, monitors, recording devices, networking equipment, ethernet cable, fiber optic cable, and other related hardware.
This person could move up to a Technician I position after learning the required knowledge and skills after 1 -2 years.
Responsibilities
Network, security camera, and access control system installation and configuration
Installation of ethernet, coaxial, and fiber optic cabling
Diagnose and repair security systems and networks
Record keeping and daily explanation of time and materials
Managing and organizing new and existing network infrastructure
Driving to and from job sites
Reading and interpreting floor plans and prints
Ideal candidate characteristics
Technical proficiency: Possess a solid foundation in relevant technical skills such as hardware knowledge, troubleshooting, and familiarity with operating systems.
Analytical mindset: Demonstrate the ability to analyze and solve complex problems related to computer systems and components.
Adaptability: Stay flexible and adapt to new technologies, hardware trends, and evolving industry standards.
Attention to detail: Exhibit precision in handling computer components during assembly, upgrades, or repairs, and pay close attention to compatibility.
Troubleshooting skills: Effectively diagnose and resolve hardware and software issues, showcasing resourcefulness and patience.
Communication skills: Clearly convey technical concepts to both technical and non -technical stakeholders, fostering collaboration within teams and with end -users.
Continuous learning: Stay updated on the latest advancements in computer hardware technology, cybersecurity best practices, and other relevant areas through a commitment to continuous learning.
RequirementsRequired skills and qualifications
Attention to detail
Outstanding diagnostic, problem -solving, and analytical skills
Good communication skills
Some knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies
Hands -on experience with common software and hardware
Valid driver's license with a clean driving record
Ability to lift over 75 lbs
Ability to use power tools and ladders
BenefitsCompensation
Starting at $12 - $16/hour depending on experience
Overtime paid at time and a half
Performance reviews and raises every 6 months
Annual bonuses after 6 months
Limitless potential with a highly rated, quickly growing Michigan -based tech company
Benefits Offered
7 paid Holidays
SIMPLE IRA with 3% match
PTO (Paid Time Off)
Health Insurance
Life Insurance
Vision Insurance
Dental Insurance
Short Term Disability
Long Term Disability
Critical Illness
Hearing
Network Engineer
Network technician job in Rockford, MI
Imagine what you could accomplish here! The Network Infrastructure team delivers an enterprise network that supports our global operations and portfolio of brands. We are responsible for creating cutting-edge designs, selecting software and hardware, and building next-generation networks that are available, reliable, scalable, and secure-keeping all our team members safely connected and productive across all datacenters, offices, distribution centers, retail stores, and showroom spaces. Dynamic, diverse, and intelligent people are the norm here. You will help solve a constant stream of challenges with continuous innovation, using an evolving set of inspiring technologies in a fast-paced, dynamic environment where innovation and reliability are paramount. We champion a collaborative culture where we challenge each other to excel, invest in career growth, share knowledge freely, and celebrate wins-big and small-as a unified team. If you're energized by complex challenges, thrive in a high-performance environment, and motivated by collective success to achieve exceptional results, this is your opportunity!
Wolverine Worldwide is a Great Place To Work Certified™ company, underscoring its commitment to prioritizing employee experience and cultivating an amazing company culture across its U.S. operations. The Great Place To Work Certification distinguishes employers that prioritize employee experience, based on employees' survey feedback on trust, camaraderie, and appreciation in the workplace
As a Network Engineer on the Global Infrastructure and Networking team, you will work in a dynamic team environment and be responsible for designing, implementing, and supporting network technologies to solve large, strategic problems, transforming these complex problems into simple solutions. You'll make data-driven optimizations and resolve complex operational issues in production via improvements to designs, software, and processes. This role requires extensive experience in engineering and operations of large-scale enterprise networks, including LAN, WLAN, WAN, Cloud, and Datacenter.
Minimum qualifications:
Bachelor's degree in Computer Science, Electrical Engineering, a related technical field or equivalent practical experience.
5 years of experience in networking engineering.
5 years of experience in designing, analyzing, and troubleshooting networks and security systems in organizations with wide area networks.
Industry certification, such as CCNA, or equivalent training and development.
Experience with TCP/IP network fundamentals, routing and switching technologies and protocols (BGP, OSPF, SDWAN), and network platforms (Cisco, Palo Alto, Meraki).
Strong understanding of next-gen firewall concepts, including IPS/IDS and security policy management.
Preferred qualifications:
Experience with identity/access management, network operations, and network analytics.
Experience with cloud networking (Azure), Cisco ISE, Meraki, Catalyst Center, Umbrella, SolarWinds, and WAF.
Experience with infrastructure automation and orchestration with Python or related programming language.
Experience in incident and change management, participating in front-line problem resolution, go-live support, and post go-live support.
Excellent communication skills with the ability to articulate complex technical concepts to both engineers and non-technical stakeholders.
Responsibilities:
Design, implement, and support secure solutions for a hybrid cloud network infrastructure, defining and developing automations to enable large-scale deployments and operations.
Assist team members and collaborate with cross-functional teams to resolve critical network incidents, while performing effective root cause analysis for implementing lasting solutions.
Obsess over the customer experience and drive operational excellence through strong technical leadership and continuous learning.
Carry out regular network maintenances to migrate, upgrade, and augment existing infrastructure to current standards, supporting internal and external customers.
Configure software or create/modify software code to meet business requirements; create and execute test plans for software modifications and facilitate transfer into production.
Write technical and procedural documentations suitable for internal systems control and user manuals, including developing and providing one-on-one or small group user training.
Develop technical and business proficiency through education, work assignments, and research to facilitate knowledge sharing sessions and constructive code/design reviews to promote the team's learning agility.
Foster a blameless post-mortem culture, leading retrospectives to turn incidents into valuable learning opportunities and process improvements for the team.
Champion and uphold rigorous standards for network reliability, security, and performance (99.999% uptime).
Function as a task leader on large projects and/or project leader on small projects. Coordinate resources, milestones, schedules, and related communication to meet project deliverables.
Participate in rotating on-call schedule; support disaster recovery initiatives and change management processes; and assist in developing workflow standards and procedures.
Working Conditions:
1 day on-site in Rockford, and 4 days remote.
#LI-MM1 #LI-Hybrid
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
Auto-ApplyT3 Remote Networking Engineer
Network technician job in Muskegon, MI
NeXt I.T., specializes in industry-specific technology solutions for small and medium-sized organizations. The NeXt I.T. team is certified in the selection, implementation, and support of Microsoft, VMware, Cisco, VoIP, and networking, along with website development, internet marketing, and e-commerce platforms. More information is available at ***************
Job Description
This position provides the third level of network support to clients by handling service requests that have been escalated by lower tiers. Support will be provided remotely over the phone or via email. They will be required to develop solutions for complex networking issues. They will have the ability to analyze existing systems and make proactive recommendations for improvements. Develops, maintains, and implements all systems, applications, and networking configurations virtually and on hardware. Cisco certifications required.
Essential Duties:
Establishes networking environment by designing system configurations; directing system installation; defining, documenting, and enforcing system standards.
Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
Secures network system by establishing and enforcing policies; defining and monitoring access.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes information systems and organization mission by completing related results as needed.
Reporting network operational status by gathering, prioritizing information.
Qualifications
• 4 or more years of recent networking experience
• One or more of the following certifications: CCNA, CCNP, CCIE
• Must be resourceful and able to take initiative in a dynamic environment
• Ability to effectively and efficiently troubleshoot technical problems
• Knowledge of current Cisco and Microsoft Networking Systems
• Knowledge of phone and VoIP systems
• Advanced knowledge of system hardware
• Advanced knowledge with network troubleshooting
• Professional customer service skills
• Strong written and oral communication skills
• Ability and willingness to work in an environment that offers 24x7x365 support
Additional Information
Must be able to pass criminal background check and valid drivers license.
All your information will be kept confidential according to EEO guidelines
Desktop Support Specialist
Network technician job in Grand Rapids, MI
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 3+ years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Network technician job in Grand Rapids, MI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Data Center IT Technician
Network technician job in Grand Rapids, MI
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.
The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.
Responsibilities
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High school degree or equivalent.
2+ years of related work experience with server builds in a production data center environment.
Ability to lift up to 50 lbs throughout the day.
Ability to read installation drawings (Visio drawings/spreadsheets).
Knowledge of cable limitations to daily work (distance limitations, etc.).
Basic understanding of Unix / Windows booting process, commands, and system command language.
Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Ability to work days/nights/weekends/holidays, if needed and/or required.
Strong communication skills.
Proficient in MS Office and Outlook preferred.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
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