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  • Data Center Chief Engineer

    Amazon Data Services, Inc. 4.7company rating

    Network technician job in New Carlisle, OH

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. This position will work with the night teams to ensure training and drills are conducted and completed successfully, ensuring properly trained night staff. Key job responsibilities - Management and leadership of DCEO Engineering Team - Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance - Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors - Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc - Data Center capacity planning and reporting - May assist in the design and build out of new facilities - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Deliver quality service and ensure all customer demands are met - Responsible for asset and inventory management - Respond to out of hours emergency calls - first level escalation point for Data Center facilities related issues / failures - Primary oncall shift rotation- Training and development of EOTs including night shift personnel. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical). - 3+ years of electrical or mechanical experience. - 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience. PREFERRED QUALIFICATIONS- 4+ years of Data Center Engineering Experience. - Associates or Bachelor's Degree. - Experience leading a team. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $83.1k-185k yearly 2d ago
  • Network Operations Analyst

    Kellymitchell Group 4.5company rating

    Network technician job in Blue Ash, OH

    Our client is seeking a Network Operations Analyst to join their team! This position is located in Blue Ash, Ohio. Use experience and knowledge of WAN, LAN, and WLAN infrastructure to triage, diagnose, and remediate wireless infrastructure incidents Serve as a technical subject matter expert for customer-facing network environments and operations Leverage knowledge of WAN routing protocols and devices, as well as LAN switching protocols and devices, to triage, diagnose, and remediate network alerts while meeting availability and mean-time-to-repair service-level goals Provide first- and second-level network operations support for all WAN, LAN, and wireless-related incidents Triage and remediate VSAT, cellular, wired, and wireless WAN/LAN incidents Recognize high-priority incidents and escalate them appropriately to Level 3 support teams Facilitate critical network incident conference calls and provide assistance during major events Create and review network device and system change procedures and documentation Perform proactive maintenance on routers, switches, wireless access points, and other network hardware Provide implementation support for new network devices Utilize tools such as ServiceNow, WhatUp Gold, and network platforms such as Arista or Aruba Assist with standard network requests, including support for new site installations and setup Desired Skills/Experience: 3+ years of experience working with network technologies 3+ years of experience with Wi-Fi and wireless infrastructures Strong knowledge of network routing and switching protocols Strong customer service skills Experience troubleshooting routers and Hewlett-Packard switches is a plus Familiarity and experience with SD-WAN platforms Experience with Extreme Networks wireless access points is a plus Highly motivated and service-oriented Able to work independently with minimal supervision Able to work collaboratively within a team environment Excellent organizational, multitasking, and teamwork skills Experience with network monitoring tools is a plus Desire to learn new technologies and stay current with technical skills Strong verbal and written communication skills Willingness to work night and weekend shifts as required Experience with SD-WAN platforms strongly preferred Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $28.00 and $35.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $28-35 hourly 3d ago
  • Tech Support Specialist

    The Intersect Group 4.2company rating

    Network technician job in Enon, OH

    About the Company At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments. About the Role We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience. Responsibilities Provide inbound and outbound phone support for store managers during post-conversion. Troubleshoot issues related to networks, servers, POS systems, and mobile devices. Assist with password resets, basic technical support, and troubleshooting. Deliver marketing material and guidance as needed during store refresh. Document and escalate unresolved issues to appropriate teams for resolution. Maintain accurate records of support requests and resolutions in ticketing systems. Ensure exceptional customer service while managing multiple priorities in a fast-paced environment. Qualifications Experience in technical support or IT knowledge (college/studies/etc.) Required Skills Strong troubleshooting skills across networks, servers, and mobile devices. Familiarity with Windows environments and POS systems preferred. Experience in retail or gas station technology environments is a plus. Excellent verbal communication and customer service skills. Ability to work independently and adapt to evolving project requirements. Strong problem-solving skills and attention to detail.
    $51k-77k yearly est. 2d ago
  • Systems Administrator

    RSM Solutions, Inc. 4.4company rating

    Network technician job in Hebron, KY

    Thank you for taking time to take a look at the Systems Administrator role I posted here on LinkedIN, I appreciate it. Allow me to introduce myself a bit for you. I have been recruiting technical talent for over 23 years and been in the tech sector since the 1990s. So, I am going to be far more focused on 'fit' than anything else. In addition, I realized - a while ago - that looking for work is not a Carnival...so, if I can make it easy, and perhaps even entertaining, I am going to be happy to do so. So, just a quick note...I am an actual real person posting this, not a bot, no AI...just a real live human. In addition, you can expect that responses from your application will also come from me...not a bot, not an ATS. This role has a few very key social fit characteristics to it. So, allow me to explain those for you: The words 'this is not my job' are not really something you will hear at this particular client. So, if you like to dive into stuff that may not be in your exact responsibilities list, that is precisely the kind of person we are seeking for this role. This role is for that person that likes to try stuff and figures things out. Have you been in roles in your past where you had no previous knowledge of what you were going to be digging your fingers into? Then, you are right on target for what we are seeking. Are you the kind of person that really likes to learn? If so, then (like with the two previous points) we are going to have the workings of a fit here. You will be given access to Pluralsight as well as a bunch of internal tools to learn new stuff... For this role, we are ideally seeking individuals that are within driving distance to Hebron Kentucky. This role is being done in a hybrid manner....roughly 3 days onsite and 2 days remote. I am going to be honest here...if you are staunchly focused, solely on how many days onsite & how many days remote, you probably aren't the person for this role. In addition, there will be trips (once a month) to New York City where you will be traveling for - roughly - 2 days a month to New York City. I can only work with US Citizens or Green Card Holders for this role. So, if you are an H1, OPT, EAD, STEM, F1, or other Visa holder and are not already a US Citizen or Green Card holder, we won't be able to work together for this role. In addition, I am not working with external vendors or 3rd parties for this role. For this role, you will be working with Systems Administration, AWS, Tanium, Intune, Microsoft 365, Storage, and Virtualization. The AWS and Tanium piece is the most important part o this role. You will evaluate, recommend, and implementing new technologies as well as serve as tier 3 escalation support. You won't be alone in this role. There is a team of 8 (you will be the 9th member of this team) Sys & Network admins and Sys & Network Engineers that you will be working with. This client has about 2,000 employees. However, from a user group perspective, there are roughly 1,600 across the US, Canada, UK / EU, India and the Philippines. Here are some of those main responsibilities for this role: Oversee internal infrastructure including data centers, networks, telephony, storage and end user computing. Perform server administration across a mixed OS environment (Linux and Windows). Provide support in problem prevention and resolution for complex infrastructure issues for enterprise infrastructure groups. Manage and optimize AWS infrastructure including EC2, S3, VPC, IAM, and backups to ensure availability, performance, and security. This should also include performance tuning, patching, incident response & compliance. Automate deployments and maintenance using scripting and Infrastructure-as-Code tools like CloudFormation or Terraform. Administration and maintenance of endpoint management platforms such as Tanium to ensure secure configuration, patch compliance, and real-time visibility across all servers and workstations. Manage Microsoft 365 and Azure AD administration, including user accounts, groups, permissions, and policy configuration to maintain secure and efficient operations. Here are the things we are seeking in a candidate: Experience managing Linux and Windows servers, automation scripting (Python, PowerShell, or Bash). Experience with AWS (setups of AWS environments, configs and so on) is an absolute must have for this role. Experience with Tanium is an absolute must have for this role as well. Familiarity with NIST, SOC 2, or PCI standards and implementation of least-privilege access controls. At least 5 years of experience of Systems Administration experience (this is a must have / gotta have). The more experience, the better. However, I am going to be more interested in breadth and depth of experience than true 'years' of experience. So, if you have 5-6 years of Sys Admin experience where you were the only Sys Admin for an environment, that will be more important than someone with 9 years of experience...but was on a team of 20 Sys Admins. Certifications like: Proxmox, VMWare, AWS: Cloud Practitioner, Solutions Architect, CloudOps Engineer, and Solutions Architect are things that the hiring manager is really seeking. Other certs that we would like to see are: CompTIA Network+, ITIL, CompTIA Server+, Cisco Certified Network Associate (CCNA), CompTIA Security+, and Microsoft Certified Security Operations Analyst Associate.
    $56k-73k yearly est. 6d ago
  • Information Technology Support Specialist

    Encore Talent Solutions

    Network technician job in Cincinnati, OH

    Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success. Job Description We are seeking a Global Support Specialist 1 to join our dynamic team. As a Global Support Specialist I, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis. • Routing incoming incident and service requests to the appropriate support group • Maintaining accurate and timely records in issues tracking system • Maintaining service desk knowledgebase support documentation • Participating in professional development and team improvement initiative • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. • All other duties as assigned. EXPECTATIONS OF THE JOB: • Individual will be expected to analyze end user hardware, operating system and business application issues • Communicate professionally and effectively with users to understand issues and propose solutions • Effectively manage service desk workload to meet publishing business SLAs • Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities • Must have the ability to address system issues both on and off hours. The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. •Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system PREFERRED QUALIFICATIONS: •Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems •Knowledge of Microsoft 365 and Office applications •Knowledge of Apple IOS and OSX environments •Experience using an IT Service Desk platform, preferably Service Now. •Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting •Ability to be on-call for critical off-hours support Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $34k-58k yearly est. 5d ago
  • Network Architect

    Encore Technologies 3.9company rating

    Network technician job in Cincinnati, OH

    The Network Architect is responsible for designing, planning, and overseeing the implementation of an organization's network infrastructure. This role focuses on ensuring the network meets business requirements for performance, scalability, security, and reliability. Network Architects work with various IT teams to develop efficient and cost-effective network solutions, optimize the use of network resources, and ensure smooth connectivity across an organization's internal and external systems. Responsibilities: · Design, develop, and implement robust network infrastructures, including LAN, WAN, and cloud networks, to meet the organization's communication and data transfer needs. · Implement and enforce network security protocols, including firewalls, VPNs, and encryption techniques, to protect data and prevent unauthorized access. · Plan and design network capacity to handle future growth and ensure that resources are allocated efficiently to meet traffic and user demands. · Identify network issues and bottlenecks, troubleshoot problems, and optimize network performance for maximum efficiency and reliability. · Work closely with other IT teams (systems administrators, security teams, cloud engineers) to ensure seamless integration of network infrastructure with existing IT systems and services. · Work with vendors and service providers to select, purchase, and manage network equipment (routers, switches, cables, etc.) and services (internet, cloud services, etc.). · Maintain detailed documentation of network designs, configurations, and processes. Provide regular performance reports and status updates to management and stakeholders. · Ensure the network architecture complies with industry standards, legal regulations, and organizational policies regarding security, data privacy, and performance. · Stay updated on the latest networking technologies, protocols, and industry trends. Assess new tools and technologies that could improve the organization's network infrastructure. · Design and implement disaster recovery strategies, ensuring that critical network services can be restored quickly in the event of an outage or failure. Other duties as assigned. Qualifications: · 5+ years of experience in network design, administration, or engineering, with a deep understanding of network protocols and technologies. · Certifications: o Cisco Certified Network Professional (CCNP) o Cisco Certified Internetwork Expert (CCIE) o CompTIA Network+ o Certified Information Systems Security Professional (CISSP) · Strong knowledge of networking protocols such as TCP/IP, DNS, DHCP, BGP, and OSPF. Experience with network hardware (routers, switches, firewalls, access points) and configuration. · In-depth knowledge of network security practices and protocols, including firewalls, VPNs, intrusion detection systems, and encryption technologies. · Ability to diagnose and resolve network issues quickly and effectively, ensuring minimal downtime. · Strong organizational skills and the ability to manage multiple network projects, timelines, and budgets. · Excellent communication skills to collaborate with IT teams, vendors, and stakeholders. Ability to explain complex network concepts to non-technical stakeholders. Physical Requirements: · Prolonged periods sitting at a desk and working on a computer. · Occasional walking between facilities. · Occasional lifting, pushing, pulling up to 15 lbs. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $75k-101k yearly est. 5d ago
  • Network Operations Analyst - 25-03359

    Leadstack Inc.

    Network technician job in Blue Ash, OH

    Job Title: Network Operations Analyst Job Duration: 6 Month(s) PR: $50/hr - $60/hr on W2 Top 3 skills - Soft skills! Talk to customers and technicians, secondary - troubleshooting, Some experience in routing and switching, Service Now and similar tools, change management Being able to speak communicate and multitask, introductory Linux , Mostly verbal and written communication- technical skills come second Position Summary: The primary function of this role is to triage, diagnosis and remediate Client's network systems and service, which includes triaging and remediating incidents related Client's Wide Area Network (WAN) and Local Area Network (LAN) services. This role is responsible for the overall stability, security and sustainability of Client's WAN, LAN and Customer Facing wi-fi infrastructure. This role interfaces directly with end users, technology partners and internal technology teams. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Essential Job Functions: Leverage experience and knowledge of WAN, LAN and WLAN infrastructure to triage, diagnosis and remediate wireless infrastructure incidents Technical Subject Matter Expert on Client's customer facing network environments and operations Leverage experience and knowledge of wide area network routing protocols and devices and local area network switching protocols and devices to triage, diagnosis and remediate WAN and LAN network alerts to insure availability and mean-time-to-repair service levels agreements are achieved Provide first level and second network operations for all WAN, LAN and wireless related incidents, Experience with SDWAN platforms Triage and remediate VSAT, cellular and wired and wireless WAN and LAN incidents Recognize and appropriately escalate high priority incidents quickly to proper network level 3 team Provide critical network incident conference call facilitation and assistance Create and review network device and network system change procedures and documentation Perform proactive maintenance on network routers, switches, wireless access points and other network equipment Network device implementation support and assistance for new network devices Experience with applications like ServiceNow ticketing, WhatUp Gold, and Arista/Aruba networks Assist with standard network requests to assist ETMs (Enterprise Technology Managers) in new store standup and installations Key Responsibilities Minimum Position Qualifications/Education Requirements: 3-5 years of experience working in network technologies 3-5 Experience with wi-fi and wireless infrastructures Experience and knowledge of Network routing and switching protocols required Good customer service skills required. Experience in troubleshooting routers and Hewlett-Packard switches a plus Familiarity and experience with SDWAN Platforms Experience with Extreme Network wireless access points a plus Highly motivated and service oriented Must be self-motivated and capable of working with minimal supervision Must be able to work within a team environment and/or individually Excellent organizational, multi-tasking, and teamwork skills. Previous experience with network monitoring tools a plus Desire to learn new technologies and keep technical skills current Strong communication skills both verbal and written required Requires weekend coverage and night coverage Desired Previous Job Experience/Education: Experience in troubleshooting Linux based/Cisco/Arista network routers and Aruba/Cisco switches Familiarity and experience with XIQ wireless access points Experience with Aruba EdgeConnect SDWAN Platform Experience and familiarity with Linux Operating system a plus Previous experience with network monitoring tools
    $50 hourly 3d ago
  • Technical Support Specialist

    The Verdin Company 3.9company rating

    Network technician job in Cincinnati, OH

    The Verdin Company Technical Support Specialist Cincinnati, OH The Verdin Company in Cincinnati, Ohio is a manufacturing icon. For more than 180 years, our unique, American-made bell and clock products have been cherished landmarks at churches, university campuses, cities, and communities across the country. We proudly hold the distinction of being Ohio's oldest family owned and operated business. Today, the 6th generation of Verdins maintains an unwavering commitment to the traditions of craftmanship, innovative products, and superior customer service that have made us the one-of-a-kind leader in a special niche industry. The Job We have an immediate opening for a Technical Support Specialist working on the front line to diagnose, triage, and resolve technical issues faced by customers and field service technicians. If you thrive on being the go-to person for solving technical problems and take special satisfaction from turning frustration into positive solutions, then this is an opportunity for you. We're not looking for a script reader, but are seeking a self-starter who is energized by the idea of becoming the technical hero for our customers and internal operations teams. To help you master our unique electronic and mechanical products, we'll provide you with comprehensive training from our senior technical support representatives, with extra support from our team our experienced engineers. Responsibilities (What You'll Do) Provide prompt and effective technical support for customers and field service technicians reported by phone, email, or through our website -- with a particular focus on Verdin's electronic carillons and electronic control equipment. Answer a wide range of questions concerning the functionality and usage of Verdin's products. Guide non-technical users through solutions with clarity, patience, and a positive attitude, turning confusion into “Aha”! moments. Carefully document technical support activity in our CRM database. Act as a vital link between our customers and our engineering team to identify and resolve bugs and recurring issues. Investigate problems to determine root causes and potential product defects, and provide constructive feedback to operations to ensure product quality Alert manufacturing to recurring product problems and potentially costly warranty issues., Assist in creation of technical support bulletins and product update notices to field service technicians and sales representatives. Use all methods of effective communication (phone, email, web conferencing) to solve customer issues quickly and conclusively. Support creation of training manuals, troubleshooting guides, and other user aid materials. Qualifications A solid understanding of electrical and mechanical products, with a knack for troubleshooting and solving problems, both simple and complex. A burning curiosity to understand how mechanical & electrical products and the resolve to master a new suite of products. Top notch verbal and written communication skills, coupled with a “let's fix it now” mindset. Able to deal with frustrated customers in a courteous and patient manner, turning potentially thorny situations into effective solutions. A self-starter who thrives on being in high demand and going the extra mile to get to the root of a problem. Associate degree or equivalent education in electro-mechanical engineering or related technical field. Proficiency with the MS Office and experience using service/support databases or other ticketing systems. Benefits Full medical, dental, and vision coverage with generous cost sharing by Verdin Annual cash contribution to employee HSA accounts 401(k) with Company match Annual bonus up to (2) weeks of base pay Paid-time off and several paid holidays, including 4-day weekends at Thanksgiving and Christmas Reduced summer hours from Memorial Day to Labor Day Predictable, stable work hours One minute off I-71 and free parking in safe, secure lot at downtown location Compensation $26.00/hr. to $30.00+/hr. commensurate with experience and qualifications.
    $26 hourly 3d ago
  • Network Operations Analyst Level 1

    Ascendum Solutions 4.5company rating

    Network technician job in Cincinnati, OH

    The primary function of this role is to triage, diagnosis and remediate company's network systems and service, which includes triaging and remediating incidents related company Wide Area Network (WAN) and Local Area Network (LAN) services. This role is responsible for the overall stability, security and sustainability of company's WAN, LAN and Customer Facing wi-fi infrastructure. This role interfaces directly with end users, technology partners and internal technology teams. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Top 3 skills - Troubleshooting, some experience in routing and switching, Service Now and similar tools, change management. Being able to speak communicate and multitask, introductory Linux, mostly verbal and written communication- technical skills come second. Project person will be supporting - Supporting stores, Distribution and manufacturing centers, working with external vendors and internet providers, Operations based. Responsibilities: Leverage experience and knowledge of WAN, LAN and WLAN infrastructure to triage, diagnosis and remediate wireless infrastructure incidents Technical Subject Matter Expert on company's customer facing network environments and operations Leverage experience and knowledge of wide area network routing protocols and devices and local area network switching protocols and devices to triage, diagnosis and remediate WAN and LAN network alerts to insure availability and mean-time-to-repair service levels agreements are achieved Provide first level and second network operations for all WAN, LAN and wireless related incidents, Experience with SDWAN platforms Triage and remediate VSAT, cellular and wired and wireless WAN and LAN incidents Recognize and appropriately escalate high priority incidents quickly to proper network level 3 team Provide critical network incident conference call facilitation and assistance Create and review network device and network system change procedures and documentation Perform proactive maintenance on network routers, switches, wireless access points and other network equipment Network device implementation support and assistance for new network devices Experience with applications like ServiceNow ticketing, WhatUp Gold, and Arista/Aruba networks Assist with standard network requests to assist ETMs (Enterprise Technology Managers) in new store standup and installations Qualifications: 3-5 years of experience working in network technologies 3-5 Experience with wi-fi and wireless infrastructures Experience and knowledge of Network routing and switching protocols required Good customer service skills required. Experience in troubleshooting routers and Hewlett-Packard switches a plus Familiarity and experience with SDWAN Platforms Experience with Extreme Network wireless access points a plus Highly motivated and service oriented Must be self-motivated and capable of working with minimal supervision Must be able to work within a team environment and/or individually Excellent organizational, multi-tasking, and teamwork skills. Previous experience with network monitoring tools a plus Desire to learn new technologies and keep technical skills current Strong communication skills both verbal and written required Requires weekend coverage and night coverage Required Skills: Experience in troubleshooting Linux based/Cisco/Arista network routers and Aruba/Cisco switches Familiarity and experience with XIQ wireless access points Experience with Aruba EdgeConnect SDWAN Platform Experience and familiarity with Linux Operating system a plus Previous experience with network monitoring tools
    $72k-102k yearly est. 5d ago
  • Network Engineer

    Jurgensen Companies 3.9company rating

    Network technician job in Cincinnati, OH

    Looking for a role back in the office full time? Enjoy collaborating with a dynamic team? Tired of working for companies/industry that are not stable? Key Benefits: - $0 Deductible health insurance with low-cost premiums - Profit Sharing - 401k with market-leading employer match - Dental and vision coverage - Paid Time Off: 18 days starting in year one - Paid holidays - Tuition Reimbursement - Additional company-paid benefits includes Short Term/Long Term Disability -and Life Insurance Seeking a highly motivated and skilled Network Engineer team member with strong expertise in network systems, cloud platforms, and Windows environments. You will play a crucial role in designing, implementing, and maintaining our hybrid infrastructure, ensuring optimal performance, security, and scalability. If you excel in both network and cloud engineering, with a solid foundation in Windows systems, we want to hear from you! Key Responsibilities: Design, implement, and manage network infrastructure (LAN, WAN, WLAN, VPN, Firewalls, Routers, Switches). Architect, deploy, and manage cloud infrastructure across multiple providers (AWS, Azure), including IaaS, PaaS, and SaaS offerings. Integrate and maintain Windows-based systems as part of hybrid environments. Design and implement disaster recovery and business continuity plans for cloud and hybrid systems. Configure and secure network and cloud environments, including firewalls, routers, switches, and VPNs. Monitor infrastructure performance, address issues, and optimize for efficiency. Collaborate on and enhance existing network and system monitoring tools. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 7+ years of experience in network and cloud engineering with a focus on Windows integration. Strong understanding of networking protocols (TCP/IP, BGP, OSPF). Proficiency in configuring and administering Windows-based systems in hybrid environments, including Hyper-V, Clustering and Active Directory Services Hands-on experience with major cloud platforms (AWS, Azure). Expertise in network security principles and practices. Skilled in using Powershell scripting for automation. Strong troubleshooting abilities in complex, hybrid network and system setups. Excellent communication, collaboration, and time management skills. EOE/M/F/Disabled/Veteran/DFSP
    $62k-79k yearly est. 4d ago
  • Azure Infrastructure Support (O&M Engineer) Tech

    Applied Research Solutions 3.4company rating

    Network technician job in Dayton, OH

    ARS is looking for an Azure Infrastructure Support (O&M Engineer) Tech. As an Azure Infrastructure O&M Support Engineer, you will be responsible for overall administration, operations and maintenance of a classified Azure environment and all associated software including, but not limited to subscription and marketplace management, monitoring end-to-end system health, maintenance tasks such as patching, troubleshooting as needed, and automation of deployment, scaling, and monitoring of applications and services. They will also be responsible for maintaining a Windows Active Directory domain and supporting Linux infrastructure in the classified region. Why Work with us?  ​Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.   Responsibilities: Support a Linux & Windows AirGapped environment. Troubleshoot systems as needed, and route trouble tickets & support requests as required to Service Desk. Review and automate workload deployments in support of the POX Customers site specific requirements such as enabling the consumption of workloads from collateral and program read on users off the same stack. This person will help automate the configuration and deployment of said solutions and have the code delivered into a USG owned software factory. Design, develop, and build an automated CI/CD pipeline to deliver complex software products into a production environment. Continue development and maintenance of the automated software build process using tools such as, but not limited to, Docker, Jenkins, Kubernetes, and specific Azure technologies Collaborate with internal engineering teams to ensure smooth integration of code into production environment. Troubleshoot and resolve issues related to infrastructure, deployment, and automation. Implement security best practices and ensure compliance with industry standards. Continuously improve and optimize infrastructure and automation processes. The ability to be adaptable and to work constructively with a technically diverse team is also crucial. A willingness to learn and stay abreast of industry trends is also required. Support a cloud hosted DevOps Platform inside of Azure that leverages cloud-based infrastructure such as Azure Kubernetes Service to support rapid software development. Lead, plan, design and implement backlog tasking (e.g. component upgrades, feature request, bug fixes). Provide mentorship and technical guidance to junior engineers to solve complex problems. Ensure the security controls are implemented correctly. Other duties as assigned Requirements: Must be a US citizen Advanced technical competency and experience in one or more of the following areas: Active Directory Domain Services, Active Directory Federated Services, Active Directory Certificate Services, Windows Server Update Services, YUM, ACAS Automation, Azure Monitor / Log Analytics, Kubernetes. Ability to manage an Airgap Linux update infrastructure on behalf of the customer. Ability to submit required documentation in support of a change configuration management process. 5+ years related experience in SCI/SAP environments. Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience. 5-8 years demonstrated performance in related technology. Minimum Security Clearance Required Top Secret w/ SCI eligibility Additional or Preferred Qualifications 5-8 years leadership experience in relevant area of business. Technical certifications in Azure All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.
    $105k-140k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Network technician job in Cincinnati, OH

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $60k-81k yearly est. 8d ago
  • IT Administrator

    Reynolds and Reynolds Company 4.3company rating

    Network technician job in Dayton, OH

    ":"As an IT Administrator, you will be a part of a team responsible for advanced network and server administration. You will be responsible for designing, building, deploying, and supporting network and server infrastructure. This will also include response and remediation of any system availability and performance incidents as well as any security threats identified within our environment. In addition to daily responsibilities of addressing support requests requiring administrator level access and skillsets, opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. These responsibilities will include collecting and analyzing business requirements, followed by researching and recommending appropriate solutions. You will then perform the hands-on work required to build, configure, test, and deploy the agreed technical solutions. This position will also require providing appropriate documentation and training to equip the Operations teams with the ability to maintain and support those solutions. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us. You must be a self-starter and goal-driven team player with solid organizational skills and keen attention to detail. ","job_category":"Information Technology","job_state":"OH","job_title":"IT Administrator","date":"2025-11-20","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Bachelor's degree in Computer Science, Computer Engineering or equivalent experience~^~Knowledge of server hardware, virtualization, and networking is required~^~Experience with VMware, Windows and\/or Linux server operating systems preferred~^~Experience with Active Directory, DNS, file servers, SQL databases, web servers, firewall management, router and switch configurations, scripting, and automation is preferred~^~Preferred industry standard certifications include: A+, CCNA\/CCNP, MCSA\/MCSE or equivalent experience. ~^~Strong verbal and written communication skills~^~Industry standard certifications include: A+, Network+, Linux+\/LPIC, CCNA\/CCNP, MCSA\/MCSE or equivalent experience preferred","training":"You will be provided with training for all aspects of the job. Focus will be on Server Operating Systems, Network technologies support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $93k-115k yearly est. 15d ago
  • IT Administrator/Consultant

    Jonas Software

    Network technician job in Cincinnati, OH

    The successful candidate will be responsible for maintenance and administration of our internal network and will also assist with customer intake, data import/migration, and Tier 2/3 support. This is a hybrid position which requires approximately 40% onsite attendance in our Cincinnati office. Division of duties will vary from week to week, but a mix of roughly 60% consulting / 40% IT administration is expected. Job Responsibilities Consulting * Analyze customer data needs and assist with migration of data from on-premises and cloud sources to BEC database formats * Act as primary technical contact for clients on assigned projects; assist with client Entra ID setup, Exchange configuration, Azure app registration, and similar technical objectives * Prepare and revise technical articles and documentation, such as installation guides and KB articles, as needed Network administration * Manage the internal network, including servers, hardware, workstations, VPNs, and other system components, in our Cincinnati office * Coordinate with IT staff at our parent organization to ensure that corporate IT policies and security processes are implemented and consistently followed * Install and update software and hardware as needed; anticipate and report future needs for system replacement or augmentation * Perform regular backups of network data and take other necessary steps to ensure data integrity * Maintain inventories of hardware, software, and other technology assets; manage related contracts and provide invoices * Perform occasional after-hours and weekend administrative tasks, including installation of upgrades and patches, as required * Provide occasional technical support as needed to employees regarding network connectivity and similar issues Required Skills * At least 2 years' experience in a small or midsized organization involving technical ownership of network, servers, and software * Strong understanding of network technology and concepts, including routers, switches, wireless endpoints, etc. * Good working understanding of SQL, including basic server administration and ability to create and execute SQL queries * Pleasant and diplomatic demeanor when working with client technical and project teams * High level of ownership and responsibility for assigned tasks Preferred Skills * Experience with vm Ware or other enterprise hypervisors such as Hyper-V * Basic Azure administration experience (app registrations, Entra ID, user/groups, etc.) * Experience working with or within law firms is a strong plus Success Metrics Consulting * 80% accuracy on initial import of data to BEC products from legacy solution * Ability to successfully work with other team members both within the PS team and other teams * Work collaboratively with the client to provide guidance on what needs to be migrated and how the data needs to be structured for import. Network administration * 99% uptime for internal infrastructure * All security patches applied within 30 days of release * Completion of at least 1 internal IT improvement initiative per quarter #LI-VL1 Business Unit: Scheduled Weekly Hours: 40 Number of Openings Available: 0 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas' vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
    $57k-80k yearly est. Auto-Apply 45d ago
  • IT Technician

    City of Richmond 3.9company rating

    Network technician job in Richmond, IN

    Dept/Div: Sanitation/N/A FLSA Status: Non-Exempt Salary: $37,216 - $51,769 General Definition of Work Performs intermediate technical work maintaining, repairing, and replacing department information technology equipment, assisting department employees with technology issues, preparing reports and data, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of IT. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Functions Monitors, maintains, upgrades, repairs, and replaces department information technology equipment and machines. Serves as the CUBIC Systems Administrator of the Department. Prepares and provides information technology related data for auditors and outside engineering firms. Occasionally responds to emergencies or system errors after working hours. Knowledge, Skills and Abilities General knowledge of the operation, uses, and capabilities of data processing equipment and peripheral equipment, computer software systems and their capabilities; general knowledge of the policies, procedures and activities of the department; general knowledge in virus and spyware protection tools; skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; skill in troubleshooting; ability to analyze software programs design and install program adjustments; ability to train ends users of hardware and software systems; ability to troubleshoot basic hardware and software issues and perform minor repairs or fixes; ability to read, interpret, and apply detailed and technical manuals and verbal/visual instructions, as well as understand documented procedures, flow charts, operating systems, and computer operations concepts; ability to handle confidential information according to established procedure; ability to use strong interpersonal and customer service skills using tact, patience and courtesy; ability to establish and maintain effective working relationships with City employees, supervisors, and the general public. Education and Experience High School diploma or GED and moderate experience updating and repairing information technology equipment for a municipal department, or equivalent combination of education and experience. Physical Requirements This work requires the occasional exertion of over 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, pushing or pulling and repetitive motions, frequently requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling and reaching with hands and arms and occasionally requires tasting or smelling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to fumes or airborne particles and exposure to the risk of electrical shock and frequently requires exposure to wet, humid conditions (non-weather), working near moving mechanical parts, working in high, precarious places, exposure to toxic or caustic chemicals, exposure to outdoor weather conditions, exposure to extreme heat (non-weather), exposure to vibration and exposure to blood borne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic). Special Requirements Obtain CUBIC Systems training within six months of hire. Valid driver's license in the State of Indiana.
    $37.2k-51.8k yearly 60d+ ago
  • T&O Network Data Engineering and Visualization Leader

    GE Aerospace 4.8company rating

    Network technician job in Olde West Chester, OH

    GE Aerospace is seeking a highly motivated and skilled T&O Network Data Engineering and Visualization Leader to join our team. This role is critical in driving data-driven decision-making and enabling strategic business critical processes such as Long Range Forecasting, Strategic Workforce Planning, Purchase Service Strategy, Normalized Applied Hours etc. The ideal candidate will leverage their expertise in data analytics, visualization tools, and AI-powered solutions to provide insights that enhance operational efficiency and support strategic initiatives. This role will include ready-to-serve responsibilities focusing on preparing data, answering standard work questions visually, and managing engineered data and visualization change management processes. **Job Description** **Roles and Responsibilities:** **1. Data Analysis and Insights Development:** + Analyze complex business datasets to generate actionable insights for business processes such as (but not limited to) Long Range Forecasting, Strategic Workforce Planning, Purchase Service Strategy, Normalized Applied Hours etc. + Prepare data based on drilldown analysis with SMEs and ensure alignment with Standard Work requirements. + Answer questions visually as defined in standard work. + Collaborate with cross-functional teams such as engineering, finance, HR, Digital Technologies and SMEs to identify requirements, data trends and opportunities for continuous process improvement. + Develop and deploy documentation for standard work. Train stakeholders. **2. Engineered Data / Visualization Change Management and Break/Fix:** + Lead change management efforts for engineered data and visualization updates. + Address break/fix issues promptly to ensure data and visualization integrity. **Required Qualifications:** + Bachelor's degree in Engineering, Data Science, Computer Science, or a related field. Advanced degree preferred. + Minimum 10 years' experience in data analytics, visualization, and tool development. + Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. **Technical Skills:** + Proficiency in data visualization tools (e.g., Spotfire, Tableau, Power BI). + Strong programming skills (e.g., Python, R, SQL). + Experience with AI-powered analytics and scenario planning tools. + Knowledge of data integration, ETL processes, and data pipeline development. **Soft Skills:** + Excellent problem-solving and analytical skills. + Strong communication and collaboration abilities. + Ability to work in a fast-paced, dynamic environment. **Preferred Qualifications:** + Experience in aerospace or engineering industries. + Basic familiarity with business processes such as Long Range Forecasting, Strategic Workforce Planning, and Purchase Service Strategy. + Experience in data engineering and working with SMEs to prepare data aligned with Standard Work. + Familiarity with GE Aerospace's FLIGHT DECK operating model. + Knowledge of lean principles and continuous improvement methodologies. **Key Metrics for Success:** + Responsive delivery of accurate and actionable data insights and visualizations aligned with Standard Work to support strategic business processes. + Improvement in efficiency and decision-making. + Positive feedback from stakeholders on data usability and impact. + Effective management of engineered data and visualization change processes and resolution of break/fix issues. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $89k-110k yearly est. 17d ago
  • Network Operations Engineer

    Tata Consulting Services 4.3company rating

    Network technician job in Cincinnati, OH

    * Daily SORT processing and JCL modification * Running daily and nightly batch jobs * Job scheduling and submission * System monitoring, performing health checks, escalating and resolving system errors or abends, and generating performance reports * 24/7 Monitoring, maintaining, and troubleshooting infrastructure * Diagnosing and resolving network issues, including hardware, software, and connectivity problems. * Incident response * Communicating with other IT teams, vendors, and sometimes customers to resolve issues and escalate problems when needed. * Creating and maintaining documentation for network configurations, troubleshooting procedures, and incident resolutions. * Performing routine maintenance tasks such as backups, updates, and security patching. * Manage open incidents * Responsible for after-hours and weekends on-call duties * Minimum (6-8) years related work experience * Mainframe operating systems like z/VSE, job control languages, scheduling tools, and strong analytical and communication abilities. * Experience with network monitoring tools, incident management systems, and network security practices. * Strong understanding of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and operating systems. * Ability to quickly diagnose and resolve network issues using various tools and techniques. * Effective verbal and written communication skills to collaborate with others and explain technical information. * Ability to prioritize tasks, manage time effectively, and work under pressure in a fast-paced environment. Salary Range- $70,000-$75,000 a year #LI-SP3 #LI-VX1
    $70k-75k yearly 5d ago
  • Desktop Support Specialist

    Encore Talent Solutions

    Network technician job in Cincinnati, OH

    We are seeking a skilled and customer-focused Desktop Support Specialist to provide end-user support across our organization. The ideal candidate will bring technical expertise, a proactive approach to problem-solving, and the ability to deliver white-glove service to ensure an exceptional user experience. Responsibilities: Provide technical support for Windows 10/11 and Mac iOS systems, including installation, configuration, and troubleshooting. Support and administer Microsoft Teams, including collaboration features, troubleshooting, and user onboarding. Deliver O365 support (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) and resolve issues related to email, productivity, and collaboration tools. Provide timely and efficient email support, ensuring seamless communication across platforms. Utilize ServiceNow to track, manage, and resolve incidents, service requests, and escalate issues as required. Offer white-glove treatment to executives and high-priority users, ensuring personalized and reliable support. Maintain accurate documentation of troubleshooting steps, resolutions, and recurring issues to improve efficiency. Qualifications: Proven experience in desktop support or IT helpdesk roles. Strong knowledge of Windows 10/11 and Mac iOS environments. Hands-on experience with Microsoft Teams and Office 365 suite. Familiarity with ServiceNow or similar ITSM platforms. Excellent customer service and communication skills, with a focus on delivering high-quality, user-friendly support. Ability to prioritize and manage multiple tasks in a fast-paced environment. About Encore Talent Solutions: Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $36k-50k yearly est. 5d ago
  • Technical Support Specialist

    The Intersect Group 4.2company rating

    Network technician job in Enon, OH

    The Intersect Group is partnered with our client in Enon, OH, to find Technical Support Specialists. The contract is 6 months and should most likely extend or convert to direct hire. We are looking for someone who can offer great customer service. Our client will move quickly and conduct a 1 and done virtual interview with the qualified candidates. Location: Enon, Ohio (45323) Multiple openings 1st Shift - Start 6 AM, 7 AM, 8 AM, or 9 AM (8.5 hour shift) for a variety of day schedules (Working Mon, Fri, Sat, Sun and off either (Tues/Wed) or (Wed/Thurs). Thurs through Mon or Fri through Tues shift) Also available: Monday through Friday shift; 8 AM - 4:30 PM ***Starts with paid training class that lasts 3-4 weeks. Training is 9 AM - 6 PM, Monday through Friday Open to New IT Grads!!! Requirements: Prior help desk experience preferred Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices Knowledge of non-standard equipment that is not connected to the Speedway network Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made Ability to research and resolve issues Capable of working in a fast-paced environment Excellent verbal communication skills and the ability to explain technical information in layman's terms Well organized with the ability to work under pressure and meet tight deadlines Excellent understanding of intra-department functions and operations Ability to perform repeated bending, standing and reaching Ability to occasionally lift up to 40 pounds Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department Must Haves: Open to new grads SOLID customer service Good problem solving Entry level IT experience Nice to Haves: Tech support experience Help desk experience POS experience Retail experience Gas station experience Duties: Uses remote tools and cloud technology to provide technical support for hardware, software, store networks, and applications Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications Determines the best course of action to improve performance and efficiency of store systems, equipment, and applications Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality Understands and completes proper processes when installing software Directs field personnel in installing new equipment that is going on the store network Configures and upgrades software on newly installed devices Implements software changes for fuel dispensers and fuel tanks Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras Provides troubleshooting by using remote tools connected to other legacy networks Manages multiple tickets and works them in order of emergency to lowest priority Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems Reads, interprets, and follows procedures described in the internal knowledge base Provides documentation for knowledge-base articles Works with third-party help desk vendors as applicable Maintains inventories and orders parts as needed Provides phone support as needed Attends training classes as required to stay current with new equipment troubleshooting procedures and technology Initiates timely communication of critical events to Store Support Team Leads Completes other duties, including special projects, as assigned by Management
    $51k-77k yearly est. 2d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Network technician job in Cincinnati, OH

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-39k yearly est. 8d ago

Learn more about network technician jobs

How much does a network technician earn in Hamilton, OH?

The average network technician in Hamilton, OH earns between $49,000 and $91,000 annually. This compares to the national average network technician range of $51,000 to $92,000.

Average network technician salary in Hamilton, OH

$67,000

What are the biggest employers of Network Technicians in Hamilton, OH?

The biggest employers of Network Technicians in Hamilton, OH are:
  1. Google via Artech Information Systems
  2. Dover
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