IT Services Technician
Network technician job in Schaumburg, IL
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.
We'll Provide:
A collaborative work environment with the ability to learn about many different industries
Salary of $55,000-65,000
Room for professional growth
Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage
What You'll Do:
Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365
Configure and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Skills You'll Need:
1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!
Associate's or Bachelor's degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: *******************************************************************
Senior DevOps - Tier 2 Support
Network technician job in Chicago, IL
Job Title: Senior DevOps - Tier 2 Support
A leading financial services organization is seeking a highly skilled Senior DevOps professional to join their Incident Management Support Team. This role focuses on hybrid-cloud operations, container orchestration, and enterprise-level technical support, with a strong emphasis on integrating DevOps processes into IT service management platforms.
Key Responsibilities:
Cloud Engineering: Manage and support applications and services in a hybrid-cloud environment (AWS preferred), ensuring performance, security, and cost-efficiency.
Container Orchestration: Administer Kubernetes clusters for deployment, scaling, and management of containerized applications.
ServiceNow Integration: Configure and integrate DevOps tools with ServiceNow to streamline incident management and IT service workflows.
Technical Support: Provide Level 2 support for complex software engineering, cloud infrastructure, and application performance issues.
Collaboration: Work closely with software development, deployment, and SRE teams to align operational practices.
Monitoring & Optimization: Implement monitoring and logging solutions to maintain system health and proactively resolve issues.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
2+ years of experience in DevOps, Software Engineering, or a similar technical role.
Demonstrated expertise in at least one major cloud platform (AWS, Azure, or GCP).
Hands-on experience with Kubernetes and containerized applications.
Proficiency with ServiceNow, including ITSM, ITOM, and other relevant modules.
Experience providing Level 2 technical support in fast-paced enterprise environments.
Strong analytical, problem-solving, and communication skills.
Benefits:
Hybrid work environment with flexible remote options
Tuition reimbursement and student loan repayment assistance
Technology stipend
Generous PTO and parental leave
401k with employer match
Comprehensive health benefits (medical, dental, vision)
About the Organization:
This organization is a globally recognized financial market utility, providing clearing and settlement services for derivatives and securities. They are committed to operational excellence, stability, and innovation while fostering a collaborative and supportive workplace.
IT Infrastructure and Network Administrator - Chemical Manufacturer (34786)
Network technician job in Itasca, IL
An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management.
IT Infrastructure and Network Administrator Responsibilities:
- Design, implement and maintain core IT infrastructure systems
- Write scripts to automate processes
- Monitor overall IT systems to ensure high performance and stability
- Maintain and improve backup systems
- Maintain and monitor network security and seek for an improvements
-Responsible for assisting help desk responsibilities as well as perform system updates,
- Ensure systems meet security requirements
- Design and develop communication systems
- Provide technical support for hardware and software issues
IT Infrastructure and Network Administrator Requirements:
- Bachelor's degree in Information Technology, Computer Science or Business
- At least 3 years of experience with IT infrastructure
- At least 3 years of experience with M365, Entra ID
- At least 3 years of experience with network work support
- Experience with tier 1,2 helpdesk
- Experience with Jira ticket is a plus
- Ability to travel up to 10 percent to MI and CA
- Strong communication and organizational skills
- This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.
Information Technology System Administrator
Network technician job in Oak Brook, IL
Title: IT System Admin
Industry: Construction
Salary: 30-38hrW2
Duration: 12 + month contract
Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp
Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL
Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.
Information Technology Administrator
Network technician job in Chicago, IL
Job Title: IT Admin
Contract
Job Description: Provisioning lifecycle processes, user account lifecycle processes, reconciliation, certification,
provisioning, and de-provisioning processes.
Drive requirement gathering, gap analysis sessions
Work with IAM Architects & application business teams to analyze/refine requirements for application
on-boarding
Domain Knowledge - Identity and Access Management
Create, review and maintain department documentation to ensure it reflects current policies and
procedures
Responsible for provisioning system access. This includes insuring logical data
Security compliance, which is granting system access and decommissioning of
system access.
Oversight, support and daily administration of applications access. User on/off boarding. This role will
administer system access, perform various audit functions, and Support of Technology Infrastructure
projects.
Track and complete IAM-related requests/issues via ticket system. Ensure that appropriate approvals
are in place, and provide guidance to approvers as needed, prior to taking action on tickets
Work collaboratively with internal and external stakeholders.
Perform system user provisioning maintenance for new employees, transfers, name changes,
authority changes and terminations as they apply to core, networking, and Audit standards;
All other duties as assigned (note: essential functions and responsibilities may change or new ones
may be assigned at any time with or without notice).
Administer ticket Management via Service Now and adhering to the service level agreement (SLA)
Thanks,
Vikas.
************************
IT Administrator
Network technician job in Chicago, IL
About the Job
KWILL Merchant Advisors counsels evolving businesses through management consulting, commercial real estate, and capital investment. We are a closely held coalition of entrepreneurs, industry leaders, and investors. We are integrators who leverage talent, analytics, and critical thinking to provide comprehensive, strategic solutions to a wide range of industries from real estate to manufacturing, construction supply, logistics, business services, banking, consumer goods, and beyond.
Consulting | Capital | Real Estate | Video Production | Finance & Accounting | Information Technology
Position Summary
The IT Administrator is responsible for maintaining the organization's technology infrastructure, including Microsoft 365, endpoint devices, and cybersecurity initiatives. This role combines technical support and system administration to ensure a secure, efficient, and reliable IT environment. The ideal candidate is a problem-solver with experience in an administrator role and is passionate for delivering exceptional user support. This role's responsibilities will span several organizations and line of businesses. Experience in a managed service provider environment is preferred.
Responsibilities Include
Serve as the initial point of contact for issues in Microsoft 365, including Exchange Online, Teams, SharePoint, and OneDrive
Administer and maintain Entra ID/AAD by ensuring alignment and security across group policies, identity logs, and permissions
Manage Intune, including device enrollment, endpoint security, and application deployment
Maintain and support desktops, laptops, and mobile devices across all operating environments
Utilize RMM platforms for proactive system monitoring, patching, and automation
Manage network infrastructure, including access points, switches, routers, and firewalls
Lead cybersecurity initiatives such as phishing simulations and employee training
Oversee onboarding/offboarding processes for user accounts, devices, and permissions
Provide quarterly audits evaluating infrastructure health, access controls, and cybersecurity posture to maintain compliance
Ensure configurations adhere to HIPAA, HITRUST, and CIS framework best practices through continuous monitoring and policy alignment
Document processes, standard operating procedures, and technical knowledge base articles to promote efficiency and standardization across the organization
Requirement
This role is based in Chicago, IL and requires regular in-office work. Candidates must live in the Chicagoland area and be able to commute to our Chicago office.
Qualifications
Bachelor's degree in Information Technology or related field
4+ years of progressive IT experience with familiarity in a system or network administration capacity
Proven expertise in:
Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive)
Entra ID/Active Directory management
Intune Device Management and Compliance
Experience with RMM platforms (patching, monitoring, automation) and PSA tools
Working knowledge of networking (APs, switches, routers, firewalls), Windows Server, and BCDR solutions (Datto, Azure Backup)
This role blends technical execution with a consulting mindset. As IT Admin, you will play a critical role in strengthening KWILL's IT infrastructure while advancing the vision of our clients and partners.
System Administrator L2 (MSP)
Network technician job in Chicago, IL
System Administrator L2 (MSP) Chicagoland Hybrid
Growth Track: Senior Engineer → Project Lead → Client Advisor
If you've worked in the SMB MSP world, you know the difference between a shop that “runs tickets” and one that builds careers. That's the core of who we are.
We serve small-mid sized organizations that value responsiveness, clarity, and relationships - not enterprise red tape. We won #1 Best Workplace in Illinois because we built a place where engineers feel supported, mentored, and part of a team that wins together.
We've scaled rapidly over the last two years and are continuing to invest heavily in people, tooling, learning paths, and quality-of-life. This role was created to develop the next wave of our technical leaders.
Why this role exists
Client growth = internal growth
Internal career track needs new rising talent
Clear skill ladder set by senior engineering, not “learn and drown”
If you want to continue growing technically without losing balance, sanity, or mentorship, this will feel like your place.
What You'll Actually Do
Own resolutions end-to-end, not just pass them along
Strengthen Microsoft 365 environments (Teams, Exchange, SharePoint, Entra ID)
Troubleshoot workstation, authentication, access, and connectivity issues
Manage laptop/desktop setups, identity permissions, and basic networking fixes
Collaborate with engineers who explain AND teach
Participate in a coaching-oriented queue and no silos, no ego walls
This role is technical, but also relational - we expect clarity, calm communication, and follow-through.
What You Bring
Comfort resolving Windows & M365 issues without handholding
Experience in an MSP / IT services model (preferred but not required if you “get SMB”)
Working knowledge of Teams, mailbox moves, access/permissions, SharePoint
Basic networking comfort (Wi-Fi, VLANs, printers, switching concepts)
Curiosity & hunger to progress into project work / senior engineering
Compensation & Perks
$70K-$85K
3 weeks PTO
Profit sharing
Medical, dental, vision, telemedicine
Life & disability coverage
Weekly DoorDash meal benefit
Certification bonuses & paid learning paths
Recognition & rewards platform (earn PTO + bonuses)
Retirement plan with company match
True mentorship, not “sink or swim”
Why People Stay Here
Coaching > pressure
Growth > grind
Quality-of-life > churn
You'll have upward mobility as we continue to scale into project engineering, senior technical work, and eventually client advisory if that fits your path.
IT Support Technician - Tier 1 - JAMF Pro
Network technician job in Lemont, IL
Objectives
Provide technical support for computer systems and users.
4.0 Tasks and Delivery
Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources.
Responsible for providing technical support for usage of mac OS and Windows OS computers.
Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro.
Responsible for providing access to projects, groups, mailing lists, and Slack.
Responsible for debugging issues with multi-factor authentication setup.
Responsible for Improving existing helpdesk service processes where applicable.
*
Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups.
Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services.
Responsible for onboarding new users at the facility/directorate.
Responsible for assisting with user communication as appropriate.
Responsible for updating and tracking customer-reported issues from submission to resolution.
Responsible for the fulfillment of IT service catalog requests from customers
5.0 Required Knowledge, Skills, and Abilities
2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support
Bachelor's degree in Computer Science, Information Technology, or related field
Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders
Strong verbal and written communication skills
Strong testing and troubleshooting skills to identify process bottlenecks
Self-starter and a team player
Hands-on knowledge using ticketing software (eg. ServiceNow)
Some experience working in UNIX/Linux environments
Some working knowledge of shell scripting or other coding experience
Support Engineer - Payments
Network technician job in Chicago, IL
Support Engineer - AI-Driven Customer Operations
About the Role
We're hiring a Support Engineer to help one of our global payments clients who operate and protect a modern payments platform where uptime, speed, and accuracy directly impact customer revenue.
This role blends technical customer support, API-level troubleshooting, and AI-powered workflow building. You'll work directly with merchants to diagnose payment issues, test APIs, investigate logs, and resolve problems quickly while also using AI tools to improve documentation, automate responses, and scale customer operations.
This is not a call-center role and not a traditional software engineering position. It's a hands-on technical problem-solving role at the intersection of support, payments, and AI.
What You'll Do
Own inbound customer support via Slack with fast, clear, professional responses
Troubleshoot issues using API testing (Postman/cURL), logs, dashboards, and browser dev tools
Reproduce issues independently before escalating to engineering
Triage technical vs. non-technical issues and route them with strong context
Use AI tools daily to draft responses, improve documentation, automate workflows, and build internal knowledge systems
Track SLAs and surface recurring issues to product and engineering teams
Act as a product guide, helping customers use the platform effectively
What We're Looking For
Experience testing APIs with Postman or cURL
Comfortable interpreting JSON responses and reviewing logs
Familiarity with browser developer tools
Able to write basic database queries (e.g. SELECT statements)
Calm under pressure with a strong sense of urgency
Ownership mindset - attempts to solve before escalating
Structured, analytical troubleshooting approach
Strong interest in using AI to improve support workflows
Bonus
Experience in payments, fintech, crypto, or other high-volume transactional systems
Why This Role Is Different
You'll work directly with enterprise customers on high-impact issues
You'll use AI to scale your effectiveness instead of repeating manual work
You'll help build the systems that power customer operations
You'll gain deep exposure to modern payments infrastructure
Ideal Backgrounds
B2B technical support at payments or fintech companies
Technical support roles with API exposure
Payments experience is a major advantage
IT System Administrator - Onsite at DC - 2nd Shift - Joliet, IL
Network technician job in Joliet, IL
The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics.
Essential Duties and Responsibilities
Support a 2 million square foot warehouse environment
Configure/Troubleshoot desktop issues and applications
Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines
Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking
Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift
Provide a point of escalation and support to the Technical Infrastructure Group
Participate in weekend, night, and alternate shift maintenance activities, as required
Perform general system administration duties in a Windows Active Directory environment
Support, maintain and administer third party applications
Produce appropriate documentation for application deployment, configuration, and related processes
Participate in disaster recovery planning, testing and response
Perform routine preventative maintenance on all hardware on a routine and scheduled basis
Perform network troubleshooting to isolate and diagnose common network problems
Non-Essential Duties and Responsibilities
Enforce change management and compliance processes
Work as a technical resource on assigned projects
Independent analysis, communication, and problem solving
Position is expansive and additional responsibilities can be added
Additional duties as assigned by manager
Job Qualifications - Education and Experience
Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments
College degree preferred but not required.
Minimum of 3 years working experience in a warehouse environment preferred
Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX
Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting
Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies)
Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP
Working knowledge of remote access technology such as VPN or VM View
Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint
Must have Good verbal and written communications skills
Self-motivated and directed
Must have very strong problem solving skills
Physical Requirements
General office environment requiring ability to:
stand, walk, sit for extended periods of time
speak and listen to others in person and over the phone
use keyboard and read from computer screen and reports
lift up to 15 lbs.
Safety
The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Supervisory Responsibility
None
Information Technology System Engineer
Network technician job in Willowbrook, IL
Systems Engineer - (Mid-Level - 3 to 5 Years' Experience)
Company: ShadowTech Labs
About ShadowTech Labs
ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements.
Position Overview
We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required.
Key Responsibilities
• Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security.
• Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions.
• Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear.
• Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management.
• Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable.
• Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices.
• Create and maintain technical documentation, runbooks, and standard operating procedures.
• Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors.
• Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances.
• Supporting day-to-day IT operations.
• Troubleshoot and resolve system, network, and application issues promptly.
Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered.
• 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise.
• 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus.
• Proficient with networking, switching, and routing.
• Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory.
• Excellent problem-solving abilities and attention to detail.
• Superior communication skills, both written and verbal. Desired Skills
• Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
• Experience with Netbox and Snipe-IT.
• Experience with SMB-level storage infrastructure; SAN or NAS.
• Ability to travel 20%.
• Ability to lift 30 pounds.
Desired Skills
Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
Experience with SMB-level storage infrastructure; SAN or NAS.
Security & Employment Requirements
• U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered.
• Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56.
• Ability to work on-site in Willowbrook, IL; no remote work options for this role.
What We Offer
Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility.
Benefits package including health, dental, and vision.
401(k) retirement plan.
Paid time off and holidays.
Opportunities for professional development, certifications, and career growth.
A collaborative, mission-driven work environment focused on cutting-edge national security.
Hiring Process
1. Virtual Interview
2. On-site Interview & Facility Tour
3. Offer & Acceptance
4. Background Check & Onboarding
ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.
Desktop Support Technician
Network technician job in Chicago, IL
Title: Desktop Support Technician / Customer Experience (CX) Associate
Engagement: Jan 12, 2026 - Jul 10, 2026
Type: W2 or C2C
Rate: $45-$52
We are seeking a Desktop Support Technician / CX Associate to provide high-touch, on-site IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first on-site responder and plays a key role in delivering a positive, professional end-user experience.
Responsibilities
Walk-up and desk-side IT support
Troubleshoot Windows 10, Office 365, and SharePoint issues
Laptop hardware repair, imaging, and software installs
End-to-end ticket ownership using ServiceNow or Remedy
Support printers, copiers, conference rooms, and video conferencing
Asset tracking and inventory management
Participate in major incident calls and escalation processes
Support internal meetings, events, and conferences
Routine maintenance of IT spaces, equipment, and on-site inventory
Clear communication, proactive updates, and ownership through resolution
Required Qualifications
1-3 years of desktop or end-user support experience
Strong Windows and Microsoft Office skills
Ticketing system experience (ServiceNow or Remedy preferred)
Hands-on laptop hardware troubleshooting
Comfortable supporting executives and billable professionals
Strong communication, organizational, and customer-service skills
Nice to Have
Large corporate or professional services environment experience
MSP background
iOS and Android support exposure
Not a Fit If You Are
Seeking remote or hybrid work
Coming strictly from call-center or phone-only support
Uncomfortable with face-to-face user interaction
IT Onsite Technician
Network technician job in Dixon, IL
Role:
Job responsibilities:
Asset Management, Maintenance and Infrastructure Support:
End User Assets Management
Local Hardware Management
IMAC Coordination
Device Inventory Management
Project Work/Involvement
Info TV Players
Meeting Rooms
Local Coordination of Network Assets
Console Provision for Support/Upgrades
Local Coordination of Network Assets
Console Provision for Support/Upgrades
Incident Management:
Incident Detection and Response
Incident Diagnosis and Resolution
Incident Reporting
End-User Support and Walk-In IT (PC Clinics)
Hands and Feet Support
Global Projects
Hands & Feet support for Network, Infrastructure & Application:
Local Hands & Feet support
Vendor & OEM Hosting
Application Support
Requirements:
Typically 2-3 years of experience
Working technical knowledge, in order to address service work orders for PCs, laptops, phones, peripherals
Working technical knowledge of standard systems and business software
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Ability to apply intermediate level of subject matter knowledge
Ability to provide disposal services
Able to independently problem solve
Able to provide feedback on new technical processes to help drive efficiency
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Life insurance
Onboarding program
Sick leave payments
Unlimited employment contract
Vision Insurance
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Network Engineer
Network technician job in Chicago, IL
This role is responsible for designing, planning, implementing, maintaining, and supporting network infrastructures, including local area networks (LANs), wide area networks (WANs), and intranets in order to support and protect the business operations and growth of Tootsie Roll Industries.
This role will manage the network architecture and this person will need knowledge and experience in routing, switching, and security. This role requires deep expertise in networking technologies, protocols, and infrastructure, as well as strong problem-solving and analytical skills. The network engineer collaborates closely with cross-functional teams to assess requirements, troubleshoot issues, and optimize network performance.
This role plays a critical part in implementing and maintaining network security measures such as firewalls, intrusion detection systems, and virtual private networks (VPNs). The network engineer also ensures that networks are safeguarded against potential threats. They perform continuous monitoring of the network performance to ensure optimal functionality.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides direct support in the day-to-day operations on network hardware and operating systems; duties include evaluation of system utilization, monitoring response time, and primary support for detection and correction of operational problems.
Perform administration, configuration, maintenance, and support of all network equipment, including but not limited to firewalls, routers, switches, and wireless access points.
Participates in the design, technical review, and implementation for network infrastructure hardware and network operating systems for voice and data communication networks.
Analyze network traffic and predict growth to determine future needs.
Ensure the TRI network has the proper security in place and that the latest cybersecurity measures are in place.
Staying up to date on the latest technologies to determine the best options for TRI.
Design solutions with other teams to support new or updated applications and/or technologies.
Monitor cloud and datacenter traffic for network outages, performance issues, and security vulnerabilities.
Perform and document routine adds, moves, or changes to voice and data networks.
Analyze, resolve, and document network, hardware, software problems as well as incidents escalated from service desk tickets.
Other duties as assigned.
Requirements and Skills:
Bachelor's degree in computer science, information technology, or a related field. Master's degree preferred.
Proven experience in network architecture, design, implementation, and support.
In-depth knowledge of networking protocols, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols.
Strong understanding of network security principles and best practices, including firewalls, intrusion detection/prevention systems, VPNs, and encryption technologies.
Proven ability to configure and manage networking equipment, including routers, switches, firewalls, VPNs, and voice.
Strong problem-solving and analytical skills for diagnosing and resolving complex network issues.
Experience working on network-related projects, demonstrating leadership in system upgrades, migrations, and implementations.
Excellence in communication and teamwork is a must.
Network Engineer
Network technician job in Downers Grove, IL
Our client operates worldwide and stands at the forefront of developing innovative solutions for the government, municipal, and industrial industries. They provide everything from state-of-the-art emergency vehicles to effective street sweepers, significantly improving our daily experiences and the cleanliness of our cities. Focused on advanced public safety and communication systems, they guarantee the swift delivery of essential alerts to the appropriate parties.
The Network Engineer will be responsible for maintaining and administering our company's computer Wide Area and Local networks. Primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. They will also be working closely with the users of our network to identify potential issues and resolve existing problems.
Candidates will need to have a strong understanding of network infrastructure and network hardware. Will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Position Summary
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Maintaining, configuring, and monitoring virus protection software and email applications.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Designing, configuring, and testing networking software, computer hardware, and operating system software.
Some Travel required.
Lead/Manage Network team.
Minimum Experience
Bachelor's degree in information technology or equivalent experience in a related field with a network engineering focus.
Strong understanding of network infrastructure and network hardware.
Ability to think through problems and visualize solutions.
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Knowledge of application transport and network infrastructure protocols.
Ability to create accurate network diagrams and documentation for design and planning network communication systems.
Provides specific detailed information for hardware and software selection.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Ability to work with all levels of staff within and outside of IT and outside the organization.
A self-starter able to work independently but comfortable working in a team environment.
Good analytical and problem-solving skills.
Dependable and flexible when necessary.
Network security experience.
LAN and WAN experience.
Comp
$115,000 - $130,000
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
Information Technology Governance Consultant
Network technician job in Chicago, IL
About the Role
We are seeking an experienced IT Governance & Controls Program Manager to design, implement, and oversee enterprise‑level governance programs. In this role, you will ensure the effectiveness of IT controls, strengthen operational rigor, and support leadership with data‑driven insights. You will partner cross‑functionally across technology, audit, and compliance teams to enhance processes, manage risks, and elevate the organization's control posture.
Responsibilities
Analyze control data to identify trends, assess control effectiveness, and drive continuous improvement across IT delivery processes and frameworks.
Build advanced dashboards and analytical reports that illustrate control adherence and uncover strategic optimization opportunities.
Develop key performance indicators (KPIs), key risk indicators (KRIs), and other metrics to support leadership decision‑making.
Create consistent communication templates and executive‑ready presentation materials to simplify complex technical information.
Prepare comprehensive reports for senior leadership, enabling strategic planning and informed business decisions.
Serve as a trusted advisor to stakeholders on IT control requirements, best practices, and risk mitigation strategies.
Lead projects spanning multiple systems and teams, ensuring alignment with governance frameworks and regulatory expectations.
Conduct gap analyses to evaluate control coverage against regulatory or industry standards, and map current processes to those standards.
Build and maintain continuous monitoring frameworks to ensure ongoing compliance and control effectiveness.
Provide subject matter expertise across IT process domains, control frameworks, and operational governance.
Partner with compliance and internal audit to ensure IT controls meet regulatory and audit expectations.
Support remediation of identified findings by collaborating with IT stakeholders to implement effective, sustainable solutions.
Act as a governance liaison during regulatory examinations and audit engagements.
Identify emerging technologies and tools that enhance efficiency, quality, and security across IT systems.
Anticipate risks and develop proactive mitigation strategies.
Lead special initiatives and IT projects that address evolving organizational priorities.
Apply strategic and analytical thinking to solve complex technical challenges and support innovative solution development.
Perform additional responsibilities aligned with organizational needs.
Minimum Qualifications
Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
10+ years of experience in IT, governance, controls, or related fields.
Strong analytical skills and experience developing data reports or dashboards.
Ability to work effectively across multiple levels of management and within fast‑paced environments.
Excellent communication skills, with the ability to translate technical concepts for varied audiences.
Demonstrated initiative, curiosity, and a proactive approach to problem‑solving.
Collaborative mindset with a focus on team success.
Working knowledge of IT control frameworks and industry standards such as ITIL, COBIT, NIST CSF, or similar.
Proficiency with Excel, PowerPoint, and dashboard/reporting tools (e.g., Tableau, Jira).
Preferred Qualifications
Experience with Security or DevOps tooling.
Familiarity with integrated GRC platforms (e.g., Archer).
Experience in capital markets or the broader technology industry.
Salary: ~$175k - $195k + bonus
Field System Engineer, Dopcument Imaging systems
Network technician job in Chicago, IL
ScannX leads innovation in document and book scanning solutions, transforming how libraries and institutions handle information. The company provides cutting-edge systems that replace traditional copiers, allowing for seamless digital file storage, reduced operating costs, and instant access to scanned content. ScannX empowers libraries to expand their offerings, improve workflow efficiency, and enhance user experience through state-of-the-art, user-friendly book and document scanning technologies. Its solutions cater to librarians, archivists, and patrons, enabling effortless digitization, improved access, and modernized library services.
Role Description
This is a full-time on-site position located in Northern California or a major market on the east coast for a Field System Engineer specializing in Document Imaging Systems. The Field System Engineer will be responsible for installing, configuring, and maintaining document imaging systems, providing technical support, troubleshooting issues, and ensuring seamless integration with existing networks. Daily tasks include diagnosing and resolving system errors, conducting software installations and updates, and collaborating with the engineering team to sustain optimal system performance.
Qualifications
Experience in archival imaging systems, a PLUS
Proficiency in Technical Support and Troubleshooting to diagnose and resolve software and hardware issues effectively
Experience with Software Installation and Systems Engineering to integrate, maintain, and optimize systems
Strong understanding of Networking concepts to ensure seamless connectivity and integration between systems
Excellent problem-solving skills and confidence working under pressure
Ability to work independently and manage on-site responsibilities with minimal supervision
Bachelor's degree in Engineering, Computer Science, Information Technology, or related field is preferred
Previous experience in document imaging systems or library technology is a plus
Network Engineer II
Network technician job in Chicago, IL
NO SPONSORHSHIP - NO OPT
NETWORK ENGINEER II
Salary: Depends on Exxperience
The key to this job is routing, switching, Cisco, Cisco firewalls, F5, Cloud, ACI is a ‘nice to have'
Enterprise Network Management - Oversee switching, routing, firewalls, load balancing, wireless, authentication platforms (Cisco ISE, TACACS), DNS, NTP, and Windows/Linux server administration.
Deploy and support Cisco hardware platforms (Catalyst 9000, Cisco ACI, Cisco ASR), F5 Big-IP (LTM/GTM/APM), Cisco FTD/FMC, Illumio Core, and wireless controllers (5520/9800).
WAN/LAN standards and best practices, support VPN solutions (Site-to-Site, SSL, IPsec), and remediate vulnerabilities in collaboration with security teams.
Automation & Scripting
Monitoring & Troubleshooting - Utilize network tools such as Cisco FMC, SolarWinds NPM/NCM, Cisco Prime, DNA Center, Stealthwatch, Wireshark, and NetScout Ngenius to diagnose and resolve issues.
What You'll Bring
Education - Bachelor's degree in computer science or related field, or equivalent experience.
Experience - 5+ years supporting large campus environments, with deep knowledge of enterprise networking.
Certifications - Cisco CCNA/CCNP or Azure Network Engineer Associate certifications preferred.
EIGRP, BGP, route manipulation, VSS, VPC, RSTP, GETVPN, IOSXE, NxOS, Cisco AnyConnect VPN, TACACS/RADIUS, syslog, and netflow.
Tools & Software - Skilled with Microsoft Office Suite and ServiceNow platforms.
Network Engineer
Network technician job in Chicago, IL
Role: Network Engineer
Job Type: Full Time
About the role
We are seeking a highly skilled and motivated Network Engineer with hands-on experience in routing and swtiching. The ideal candidate will provide direct, on-site ("hands-on") support, troubleshoot complex network issues, and be an expert in routing and switching protocols.
Key responsibilities
Provide on-site, "hands-and-feet" support for network infrastructure, including physical racking, stacking, cabling, and hardware replacement for Arista switches and routers.
Configure, install, and support network hardware and software, ensuring seamless integration with our existing infrastructure.
Monitor network performance and proactively identify and resolve issues related to routing and switching.
Travel to other location when required for hands and feet support. ( 10%)
Serve as the primary on-site resource for network-related incidents, performing advanced troubleshooting and resolving critical issues with minimal downtime.
Knowledge of network routing protocols (e.g., OSPF, BGP) and advanced switching technologies (e.g., VXLAN, EVPN).
Plan and execute network maintenance, upgrades, and expansion projects with a focus on data center and campus environments.
Develop and maintain comprehensive technical documentation, including network diagrams, configurations, and standard operating procedures.
Collaborate with cross-functional IT teams and vendors to deliver new solutions, resolve issues, and ensure compliance with network standards.
Participate in an on-call rotation to provide 24/7 support for critical network issues.
Qualifications
Experience: 5+ years of hands-on experience in network engineering, with specific and in-depth experience configuring and troubleshooting routing and switching hardware and software
Knowledge of L2/L3 networking protocols, including BGP, OSPF, VLANs, and Spanning Tree.
Hands-On Skills: Proven experience with physical infrastructure tasks, such as server racking, cable management (copper and fiber), and hardware replacement.
Problem-Solving: Excellent analytical and troubleshooting skills, with the ability to diagnose and resolve complex network issues.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Network Engineer
Network technician job in Morton, IL
We're looking for a Network Engineer II to support IT systems infrastructure, optimize network performance, and ensure compliance with best practices and federal policies. This is a 24-month contract based in Morton, IL.
Job Title: Network Engineer II
Location: Morton, IL
Contract: 24 Months
Hourly Rate: $33.00 (W2)
Key Responsibilities
Maintain and upgrade IT systems for efficiency and security
Design and implement LAN/WLAN solutions
Troubleshoot network issues and manage Cisco hardware/software
Provide operational support in warehouse environments
Monitor networks and ensure uptime across PSLD sites
Top Skills & Qualifications:
Strong LAN/WLAN expertise
Cisco hardware configuration (Routers, Switches, Wireless LAN Controllers)
Knowledge of WAN, DNS/DHCP, cabling standards
Cisco certifications (CCNA, CCNP, CCDA)
8+ years professional experience
About us:
Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.
Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.
We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.
For more information, please visit us at ******************************
Harvey Nash will provide benefits please review: 2025 Benefits -- Corporate