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Become A Network Technician

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Working As A Network Technician

  • Interacting With Computers
  • Updating and Using Relevant Knowledge
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Mostly Sitting

  • $62,000

    Average Salary

What Does A Network Technician Do

A Network Technician is responsible for network development and maintenance. They also analyze and fix network-related problems reported by users.

How To Become A Network Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.


Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.


Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.


Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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1,602 Network Technician jobs More

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Real Network Technician Salaries

Job Title Company Location Start Date Salary
SR. Network Systems Administrator Illumina Santa Clara, CA Apr 25, 2016 $130,000 -
SR. Network Systems Administrator Illumina, Inc. Santa Clara, CA Feb 20, 2015 $122,762 -
SR. SAP Network/System Administrator Mom365, Inc. Saint Charles, MO Oct 11, 2015 $118,500
Network Systems Admin Hitachi Global Storage Technologies San Jose, CA Jun 06, 2016 $117,645
Networking and Kernel Technologies Engineer Apple Inc. Cupertino, CA Mar 26, 2015 $115,000 -
Network Analyst Populus Group LLC Detroit, MI May 12, 2016 $114,785
Network Systems and Database Administrator Inchrist Community Church Valley Chapel Los Angeles, CA Nov 12, 2016 $114,785
Network Analyst Google Inc. Mountain View, CA Sep 11, 2016 $114,000
SR. Network Systems Administrator Vmware, Inc. Palo Alto, CA May 04, 2016 $112,500
Network/Systems Administrator Juniper Networks Sunnyvale, CA Jan 15, 2016 $111,509
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Top Skills for A Network Technician


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Top Network Technician Skills

  1. Network Hardware
  2. Customer Service
  3. Routers
You can check out examples of real life uses of top skills on resumes here:
  • Design and monitor new complex network systems, configure and install network hardware/software, and maintain AF-Wide Network Operations.
  • Performed technical customer service to employees in a financial environment.
  • Maintain Spirit Telecom equipment, Cisco 1700, 3750's routers along with Cisco 2960 switches at our customer locations.
  • Configure and troubleshoot wireless, VPN and Remote Access software.
  • Install, configure, and support LAN/WAN technologies, including routers, switches, and firewalls.

Top Network Technician Employers

What Kind Of Companies Hire a Network Technician

  1. Windstream
  2. DISH
  3. AT&T
  4. U.S. Army Corps of Engineers
  5. United States Marine Repair Inc
  6. Comcast
  7. Verizon
  8. TEKsystems
  9. CenturyLink
  10. U.S. Navy
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CISCO Computer Network Technician - Career Tech Online