Network technician work from home jobs

At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security. We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career. Role Description - This Is NOT an IT Job Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants: Freedom of time A career with less burnout Long-term financial stability Full control over your income and schedule If so, this opportunity is designed for you. This is not an IT position. There are: ❌ No support tickets ❌ No troubleshooting ❌ No on-call schedules ❌ No technical maintenance ❌ No deployments or outages Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future. This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream. Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided What You'll Do Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building. Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT. Build trust-centered relationships through transparency, communication, and ethical guidance. Identify clients' financial needs and create tailored strategies to help them reach long-term goals. Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training. Build and manage your own client base while enjoying complete schedule flexibility. Why IT Professionals Excel Here IT workers succeed in this field because their core strengths apply naturally: ✔ NOT an IT Job - No Burnout Say goodbye to: Help desk queues Escalations Late-night outages On-call rotations High-stress deployments This career supports balance, wellbeing, and long-term stability. ✔ Freedom of Time & Remote Flexibility Work when you want. Work where you want. Design a career around your life-not the other way around. ✔ High Long-Term Earning Potential No salary cap. Residual income opportunities. Your income reflects your effort and skill-not your hours. ✔ IT Skills Transfer Seamlessly Analytical Problem-Solving: Break down financial concepts like you break down technical issues. Clear Communication: Explain financial strategies the same way you explain complex systems. Logical System Thinking: Build solid financial foundations like you build stable infrastructure. Ethical Standards: Confidentiality and trust are second nature to IT pros. Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies. Career Growth Path After 3 Months Within your first 90 days, you will have: Earned your U.S. State-Issued Life Producer License Completed our comprehensive training program for independent agents Gained a strong understanding of how to educate clients on essential financial concepts Participated in weekly 1-on-1 coaching and group training sessions Developed confidence in guiding clients and communicating value Earned your first promotion, recognizing your growth and early accomplishments After 1 Year By your first year, you will have: Mastered the responsibilities of the position with efficiency and confidence Built strong internal relationships with mentors and fellow professionals Been trusted with greater responsibilities as your expertise grows Achieved your second promotion, with a clear path toward becoming a Broker Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer Basic Qualifications 18 years or older U.S. Social Security Number Able to pass a background check Willing to obtain a state life/health insurance license (training provided) Professional, ethical, strong communication skills Benefits 100% remote Flexible scheduling High-income potential Leadership development and ongoing support A positive, collaborative work culture No prior financial background required Location United States (Remote) Your Next Step If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems. Job Types: Full-time, Part-time Application Question(s): Are you willing to undergo a background check, in accordance with local law/regulations? This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed? You acknowledge this position is 100% remote working part-time of 10 hours per week. You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful. You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position. Work Location: Remote

Job Title : Oracle Cloud Infrastructure (OCI) Administrator Employment : Contract / Fulltime Remote Work : Allowed Travel : 20% We are seeking an experienced Oracle Cloud Infrastructure (OCI) Administrator / DevOps Engineer to work closely with the onsite team in supporting NextGen ERP Cloud environments. The role involves managing OCI administration, DevOps activities, and CI/CD processes, including code deployments, infrastructure automation, and performance optimization. Key Responsibilities Oracle Cloud Infrastructure Design & Management: Architect, configure, and manage Oracle Cloud environments (SaaS and PaaS) to support enterprise applications, focusing on high availability, scalability, and performance. Oversee infrastructure automation processes, leveraging Infrastructure as Code (IaC) tools like Terraform and Ansible. Continuous Integration & Delivery (CI/CD): Implement and manage CI/CD pipelines for Oracle Cloud applications, utilizing tools such as Jenkins and Oracle Visual Builder Studio to streamline development and deployment processes. Automate key workflows, minimizing manual interventions and ensuring smooth deployment cycles. Performance Optimization & Monitoring: Monitor Oracle Cloud environments to detect and resolve performance bottlenecks, ensuring optimal application responsiveness. Utilize Oracle Cloud Infrastructure APIs and monitoring tools to manage, monitor, and troubleshoot infrastructure and application performance issues. Collaboration & Issue Resolution: Collaborate with development, security, and infrastructure teams to troubleshoot and resolve infrastructure-related issues in the CI/CD pipeline. Serve as the technical point of contact for infrastructure-related incidents, managing escalations and ensuring timely issue resolution. Security & Compliance: Implement and enforce robust security policies to protect Oracle Cloud environments from potential vulnerabilities and external threats. Ensure compliance with security frameworks, including SSO, user authentication, and identity management protocols. Documentation & Knowledge Sharing: Develop and maintain comprehensive documentation for Oracle Cloud architecture, configurations, CI/CD processes, and best practices. Share expertise and provide technical leadership to junior engineers and cross-functional teams. Disaster Recovery & Business Continuity: Plan and implement disaster recovery and business continuity strategies to safeguard critical applications and data in Oracle Cloud environments. Emerging Technologies & Best Practices: Stay abreast of the latest advancements in Oracle Cloud features and DevOps methodologies, continuously improving infrastructure and deployment strategies. Database Management: Configure and manage Oracle Autonomous Databases, including performance tuning, data backup strategies, and resolving performance issues. Required Skills & Qualifications Strong hands-on experience with Oracle Cloud Infrastructure (OCI). Experience with DevOps tools such as Jenkins, Terraform, Ansible, and Oracle Visual Builder Studio. Strong understanding of CI/CD pipelines, automation, and cloud-native architectures. Experience managing Oracle Autonomous Databases. Knowledge of security frameworks, SSO, IAM, and compliance standards. Excellent troubleshooting and communication skills. Ability to collaborate effectively with onsite and offshore teams. Academic Qualifications Bachelor's degree or the equivalent combination of education plus relevant experience, in Computer Science / Accounting / Finance or equivalent.

We are seeking a motivated IT professional to support our company-wide IT needs as well as maintain and implement changes to our various enterprise software tools. The IT and Enterprise Software Specialist will be the go-to person for colleagues with software or hardware questions or problems. This role will also be responsible for maintaining our network infrastructure and security. Additionally, we will rely on the individual in this role to work with our various enterprise software programs to keep them up to date and implement changes with the goal of enabling better reporting and deeper functionality. Company Summary Bertec is a leading provider of biomechanical testing and training solutions for researchers, clinicians, and athletes. Founded in 1987, Bertec has been at the forefront of the biomechanics industry, developing innovative technology and software that is used in universities, hospitals, sports teams, and research centers around the world. Institutions as varied as Nike, the US Olympic Swimming Team, LA Dodgers, Golden State Warriors, Toyota Robotics, the NIH, Cleveland Clinic, Mayo Clinic, Harvard University, Stanford University, and thousands of others around the world rely on Bertec's tools to assess and analyze human movement, balance, and performance. In addition to its product offerings, Bertec also provides training and support services to its customers. Its team of expert engineers and scientists work closely with customers to understand their unique needs and develop customized solutions to meet their specific requirements. At Bertec, we are dedicated to advancing the field of biomechanics through innovation, collaboration, and a commitment to excellence. We are always looking for talented individuals who share our passion for improving human performance and wellbeing. Department: Operations Reports To: People Systems & Operations Manager Successful Applicants Will Have These Skills Ability to utilize AI tools as a resource to effectively configure Bertec's IT tools and systems, and to troubleshoot a wide range of IT issues. Strong organizational and time management abilities. Excellent verbal and written communication skills. Ability to multitask and prioritize work effectively while interfacing with many internal departments Professional demeanor and customer service orientation. Experience supporting Windows 10/11, Microsoft 365 (MS Exchange and MS Teams), and experience with hardware and software troubleshooting for user devices and office peripherals. Exposure to network and server administration (Linux & Windows), VPN setup, PowerShell, Power Automate, SQL, and Docker Containers. Experience administering and implementing changes in Salesforce, Plexus Online, and/or Helix ALM is strongly preferred. Deep familiarity with best practices related to network security. Experience working with customer and technical support personnel from technology providers. Experience working with payment processing providers. Essential Job Functions Help all employees with software and hardware issues related to IT. Administering our Microsoft 365 environment, including our Teams Phone system. Maintain Bertec's network infrastructure, security, and other IT assets. Utilize technology (software, AI, automation, etc. tools) to help streamline processes and create workflows. Purchase hardware and software as needed for employees as well as network maintenance and upgrades. Train employees on IT security as well as monitor for intrusions and other security issues. Advise the Product and Engineering teams on product ideas and implementations related to your field of expertise. Interface with IT departments in the healthcare industry to answer questions relating to IT security as it pertains to our medical device software. Maintain company website and manage updates in conjunction with Marketing, Sales, Product, and Quality departments. Monitor and administer our license key management system. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience in a large or small company IT role. Excellent communication skills and the ability to work in a collaborative environment. Strong decision making and problem-solving skills. Pay & Benefits · Competitive salary based on skills and experience · Health, dental, and vision insurance · 401(k) plan with 4% company match · Paid time off and paid holidays · Training and professional development opportunities Work Environment Bertec allows a flexible work from home policy. New employees will typically work in office as they are trained and brought up to speed on their job as well as Bertec products and policies. After that point, work from home varies based on job function and responsibilities. This role will be primarily in-office, and in-office work will mainly be performed at Bertec's offices in Columbus, OH.

About the Role We're seeking motivated individuals to join our expanding IT team, with a special focus on U.S. military veterans honorably discharged between 2012 and 2025. No prior IT experience? That's okay! We provide hands-on training to help you build the technical skills needed to succeed in a technology-driven workplace. This is an excellent opportunity for veterans looking to start or grow a civilian career in IT. Responsibilities Assist with setup, maintenance, and troubleshooting of computer systems and networks Provide basic technical support and problem resolution Learn to install and configure hardware, software, and applications Support cybersecurity and data protection best practices Collaborate with IT professionals and team members Qualifications Veterans discharged between 2012 2025 strongly encouraged to apply No IT experience required full training provided Strong communication, teamwork, and attention to detail Willingness to learn and grow in a fast-paced environment Technical aptitude or interest in technology is a plus What We Offer Competitive pay: $26 $33 per hour Veteran-supportive work environment Paid training and certification opportunities Career advancement paths in IT and tech fields Flexible remote work options and supportive leadership Who We're Looking For We're looking for veterans and transitioning service members ready to build a rewarding civilian career in IT. Your discipline, dedication, and problem-solving mindset are what set you apart we'll help you gain the technical skills to match. Apply today and start your next mission a successful career in IT!

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description: The Network Engineer plays a critical role in supporting a luxury retail brand operating in a fast-paced. This position is responsible for engineering, maintaining, and optimizing our enterprise network infrastructure across corporate offices, distribution centers, and 100+ retail locations nationwide. The Network Engineer ensures the reliability, security, and scalability of our network-spanning cloud, on-premises, and hybrid environments-while enabling seamless store operations, customer experiences, and internal collaboration. The ideal candidate possesses in-depth hands-on technical expertise with modern networking tools and cloud technologies, complemented by strong communication skills to collaborate effectively with executives, field teams, and cross-functional leaders. We prefer the candidate to be near an Arhaus site location but are open to remote work for the right candidate. Essential Duties & Responsibilities: Network Architecture, Deployment & Support Support and maintain a multi-site enterprise network using Cisco, Cisco Meraki, and Palo Alto technologies. Engineer and deploy solutions across LAN/WAN, SD-WAN, MPLS, Wi-Fi, VPN, firewalls, cloud, and hybrid environments. Configure and maintain routing and switching infrastructure, including BGP, OSPF, VLANs, HSRP, ACLs, NAT, and QoS. Manage secure remote access technologies such as Cisco AnyConnect and site-to-site VPN. Implement network monitoring, SNMP, syslog, and performance. Security, Compliance & Reliability Strengthen network security posture through segmentation, firewall policies, and Zero-Trust principles. Ensure compliance with SOX controls, audit standards, and incident-response processes required in a publicly traded environment. Maintain detailed network documentation, diagrams, standards, runbooks, and change-management records. Cloud, Data Center & Retail Technology Integration Support and maintain Microsoft Azure network services, hybrid connectivity models, and cloud security configurations. Assist with deploying and maintaining technologies supporting new retail store openings, including switches, APs, POS connectivity, and low-voltage infrastructure. Collaborate with Security and Technology teams to deliver integrated, end-to-end connectivity and uptime across all business channels. Operational & Cross-Functional Support Participate in after-hours maintenance and on-call rotations for critical systems support. Identify opportunities for network improvements, automation, and lifecycle modernization. Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent technical experience. 4+ years of progressive hands-on experience in enterprise networking roles. Strong proficiency in packet-level troubleshooting and enterprise network design. Experience supporting multi-location environments. Experience with Palo Alto or similar enterprise firewall platforms. Hands-on experience with Azure networking (VNets, ExpressRoute, VPN Gateway, firewalls, routing). Excellent communication skills with the ability to interact with all levels of the business, including executive leadership. Ability to support on-call rotation and occasional travel (up to 15%) to corporate, retail, and distribution locations. Ability to lift and install networking equipment as needed for store openings and infrastructure refreshes. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services

The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction

Scheduled Hours 40 Firewall focused Network Engineer provides complex technical and analytical work in serving as a resource for networking, enterprise network planning, high-level troubleshooting, security, network system administration, and/or networking products and services. Work includes the design, review of internal and external infrastructure requirements, technology evaluation, testing, and developing guidelines for implementation. Consults with clients and/or vendors to determine future network systems requirements, their costs, design additions, solutions to complex network operating problems, and the design of network security systems. Serves as expert on the network and network services, including serving as a resource to more junior analysts in network problem solving and design. This includes determining needs and researching new technology additions and improvements to the network. He or she may also function as a technical specialist for network management systems or telecommunications networks (data, video, and voice-over IP), network architecture, network systems administration, network services, and converged network services. Employee requires a general understanding of all aspects of networking (routing and switching, data center, wireless, security, etc.) with a specialty in at least one. Job Description Primary Duties & Responsibilities: * Works with customers to develop requirements for network services and then to design cost-effective, secure and reliable solutions to meet those requirements. * Prepares and maintains detailed network documentation both for networking team and end users. * Configures and manages central network components (including network firewalls, Site to Site VPN firewalls, and Remote Access VPN firewalls to provide service to end users and departments. Triage and evaluate daily firewall requests into security policy and NAT rules. * May serve as team leader for more junior-level analysts. * Provides tier three resource for various network performance and connectivity issues; assists the Network Operation Center (NOC) analysts when called upon. * Works with SOC to establish policies and procedures for managing the network. * Stays current with new technologies, with a focus on routing, switching, wireless and security technology. * Configures and manages security perimeter devices (firewalls and VPN gateways) to provide service to end users and departments. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions * Normal office environment Physical Effort * Typically sitting at a desk or a table Equipment * Office equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: Bachelor's degree or combination of education and/or experience may substitute for minimum education. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Network And Server (4 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Candidate will have extensive knowledge with routing (BGP, EIGRP, OSPF), switching (VLANs, Spanning Tree) and network firewalls to include Cisco ASA, Cisco Secure Firewall, and Palo Alto NGFW. Detailed understanding of technical issues to design architecture for stable technologies. Familiarity with Python scripting language to include the requests library used to make API calls to automate firewall and network device configuration and management. Candidate will have experience with managing and configuring Palo Alto NGFW and VMs and understanding operational aspects and configuration such as dynamic updates, monitoring threat logs, and managing GlobalProtect VPN software. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Customer Service, Leadership Communication, Negotiation, Network Infrastructures, Organizational Planning, Project Administration, Technical Consulting, Technical Solution Design, Technical Support, Technology Solution Delivery Grade G14 Salary Range $75,200.00 - $128,800.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

GovCIO is currently hiring for a Network Adminstrator responsible for designing and supporting multiple complex networks in different locations. . This position will be located in Radford VA, and will be a remote position. Responsibilities This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. Qualifications High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance Required: Secret CompTIA Security+. Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, Palo, etc.) - can be waived for 30 days after project join date. Experience in Computer Science or IT. 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. 3+ years' experience with Network Management, Analysis, and troubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K), Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. 3+ years' experience or working knowledge of SW Defined Networking. 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: Bachelor's degree in computer science 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning Support Lead (Program Manager - Intermediate) Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $110,000.00 - USD $140,000.00 /Yr.

Zachary Piper Solutions is seeking a Shipboard Network Engineer / System Administrator SME to support the U.S. Department of Transportation. This role provides IT network engineering and system administration support for the Office of Maritime Security and the National Security Multi-Mission Vessel (NSMV) Program. The ideal candidate will have extensive experience with maritime network architecture, cybersecurity hardening, virtualization, and enterprise systems administration. Location: Fully Remote w/ 25% travel (Typically 2-3 days per travel segment with a sea test event that may be up to 5 days) Responsibilities: * Provide network engineering and system administration support for MARAD programs, including NSMV network acceptance and testing. * Serve as a subject matter expert for maritime network operations, security, hardware, software, and IT space configuration. * Collaborate with MARAD's Office of Ship Operations to ensure readiness for continuous operations supporting DoD, DHS, and other agencies. * Support audits, assessments, exercises, and training for contracted ship managers and government operators. * Assist in mitigation and remediation processes following approved corrective action plans. * Provide network architecture and security expertise throughout the System Development Life Cycle (SDLC). * Support acquisition and maintenance of Authority to Operate (ATO) for NSMV systems. * Administer and maintain Windows Server and Linux systems across shipboard and shore environments. * Manage Active Directory, including authentication services, DNS, DHCP, certificates, and GPOs. * Perform server patching, configuration management, system monitoring, and troubleshooting. * Manage VMware vSphere/ESXi hosts, vCenter, virtual networking, storage, and shipboard virtualization clusters. * Apply DISA STIGs for cybersecurity hardening and compliance. * Maintain system baselines, documentation, backup/recovery procedures, and configuration standards. Qualifications: * Associate's degree in computer science or related field required; Bachelor's preferred. * 8+ years of experience in maritime network engineering and system administration. * Expertise in maritime network architecture, virtualization, server administration, and emergency response. * Experience with Cisco networks, Windows Server, Linux, and Active Directory. * Familiarity with U.S. Coast Guard and International Maritime Organization network requirements. * Strong understanding of SDLC, cybersecurity compliance frameworks (RMF/NIST), and DISA STIGs. * Ability to work with customers to assess needs, resolve issues, and deliver solutions. * Proficiency in Microsoft Office Suite and collaboration tools. * U.S. Citizenship required. Preferred: * Navy, Coast Guard, or maritime network background. * VMware VCP and Microsoft Server/Active Directory certifications. * Cisco CCNA or CCNP certification. Compensation: * $130,000 - $150,000 (Based on years of relevant experience) Benefits: * Comprehensive benefits package including medical, dental, vision, 401k paid time off, federal holidays, and sick leave. Application Period: Opens on 12/23/2025 and will be accepted for at least 30 days from the posting date. #LI-NJ1#LI-Remote

Job Description About NECC: Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state. What it's like to work here: NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them. About the job: The Child Care Network Specialist aids and mentors child care program owners and directors in accessing supports, programs, and initiatives to further their growth as small business owners. This includes recruiting child care providers to join our network, helping them through the licensing process, and providing resources, training, and mentoring to help their businesses thrive. Duties include: Act as a main point of contact for child care educators seeking to enroll in NECC programs and services. Provide comprehensive assistance in the enrollment process for child care educators, guiding them through available programs and services within the Child Care Network, ensuring they have the necessary information and support to successfully join and benefit from the network's offerings. Facilitate engaging and informative programs, workshops, and training series for child care providers on early childhood education and key business topics related to successfully operating and managing a child care business. In collaboration with the others on the Child Care Network team, create, develop, modify, and evaluate the program offerings of the Child Care Network to support innovative and best business practices for early childhood education programs. Respond to provider inquiries and connect them with all available Child Care Network or other resources. Serve on local and state committees representing NECC as appropriate. Participate in opportunities to foster individual learning, leadership, professional development, and training. About you: We are looking for the following qualifications: Associate's degree in Human Services, Early Childhood Education, Business, or related field required; bachelor's degree preferred. Two or more years of experience working in a family child care or center-based program required. Valid driver's license and car insurance required. Mission-driven with a commitment to making early childhood come first in Nebraska. Knowledge of the needs of child care providers and child care business practices. Knowledge of community initiatives and resources. Ability to collect and analyze data for purposes of continuous quality improvement. Highly motivated, taking initiative to achieve goals. Strong creative problem-solving skills, highly organized, and detail oriented. Demonstrated flexibility and willingness to learn. Ability to engage in reflective supervision practices. Strong written and oral communication skills, including public speaking. Strong interpersonal and relationship building skills. Ability to work with individuals from various backgrounds. High degree of discretion when dealing with sensitive situations or confidential information. Proficiency in Microsoft Office products (Word, Excel, Outlook) and other forms of technology. Ability to work individually as well as collaboratively in a team environment. Ability and willingness to work evenings and weekends to attend/facilitate community meetings and events. ***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren't fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job. If you'd like to be part of something special, please apply! Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws. Equal Opportunity Employer

Network Support Technician - (Work from Home with 50% Travel to Fresno & Madera Area) Compensation: $23 - $25 per hour Overview: Nexus HR is looking for a skilled Network Support Technician to assist our clients in the Fresno and Madera area. This role is work-from-home, but requires 50% travel to client sites in Fresno and Madera. The ideal candidate will have 2 to 4 years of IT experience, strong knowledge of Windows systems, computer hardware, networking, cybersecurity, tech support, and hold a relevant IT certification. We are seeking someone who is reliable, proactive, and able to communicate effectively when solving technical issues in a fast-paced environment. About the Job This full-time Network Support Technician role is work-from-home but requires up to 50% travel to support onsite needs in Fresno and Madera Clients. In this role, you will support users and systems across these locations by providing first-level technical assistance, maintaining IT equipment, and assisting with daily IT operations. You will also help with system administration tasks, troubleshoot network issues, maintain documentation, and support cybersecurity best practices. This position is ideal for someone who enjoys hands-on problem-solving, working in a dynamic environment, and collaborating with a growing IT team. Duties and Responsibilities: Technical Support Provide first-level support for hardware, software, and network issues. Respond to help desk tickets, diagnose problems, and provide timely resolutions. Set up, configure, and maintain desktops, laptops, mobile devices, and peripherals. Install and update software applications. System & Network Administration Assist with user account creation, password resets, and permissions management. Support basic network troubleshooting (Wi-Fi issues, printer connectivity, VPN access). Monitor system performance and report irregularities to senior IT staff. IT Operations & Maintenance Maintain inventory of IT equipment and accessories. Set up and support conference room technology (projectors, video conferencing tools). Perform routine maintenance, updates, and patching for devices. Assist in onboarding/offboarding processes from an IT standpoint. Cybersecurity Support Ensure compliance with company security policies and best practices. Support antivirus, endpoint protection, and security update processes. Help identify and escalate potential security threats. Documentation & Reporting Maintain documentation for IT procedures, troubleshooting steps, and asset lists. Qualifications: 2 to 4 years of hands-on experience in IT support or a similar technical role. Bachelor's degree in Information Technology, Computer Science, or a related field. Any relevant IT certification (e.g., CompTIA A+, Network+, Microsoft, or equivalent). Proficiency in Windows operating systems, computer hardware troubleshooting, and basic networking. Experience with user account management, software installation, system maintenance, and resolving hardware/software issues; basic understanding of cybersecurity practices. Strong verbal and written communication skills in English. Must be authorized to work in the United States. Benefits: Dental Vision Medical 401(k) plan Paid Leave

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled Services. Job Description At least 4 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes LAN Administration & Support - L2/L3 Support Management of the Firewall, experience on Cisco ASA preferred. Experience in F5 load balancer administration. Perform DNS changes as per CR prioritization and release planning. Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed Install and apply vendor supplied patches according to standards and procedures and in accordance with Change Management process. Remote Setup and initial configuration of network devices leveraging smart hands Setup, Configure and Support the carrier terminating routers. Setup , Configure and Support the carrier terminating routers (Remote) Perform Network upgrades through Change Management. Modify Network configurations through Change Management (Remote) Carrier management for data circuits (including terminating devices) - Remote Job Manage network components including Firewalls, Fine tune thresholds/alerts Vendor coordination for hardware/software related issues Firmware upgrade/ manage vendor host or appliance OS patching level Deploying/adding new network switches and routers. Infosys will coordinate with the Escalate problems requiring bug fix, code change and enhancements to Level 3 Accept, Analyze and provide solutions to incidents escalated by NOC team Escalate problems to L3/other teams when required Identify improvement opportunities, test and implement (i.e. high availability solutions and resiliency in the network) Collaborate with Support team on maintenance activities and Disaster recovery procedures (Remote Tasks only) Respond to Ad-hoc maintenance requests Update Run Book with new resolutions that may recur when new network components are added Update support documentation L2 procedures Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience in IT Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Note:- This is a FULL TIME job oppurtunity. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply. H1-B Transfer willing to work for full-time can also apply. No OPT-EAD for this position. Please mention your email id in your email or resume.

Job Description Spoiler: This is where your next big move begins. What this Journey Looks Like We are looking for a Network Administrator to join the team of a leading Canadian client. In this role, you will be responsible for the day-to-day administration, support, and maintenance of enterprise network environments, ensuring availability, performance, and security of critical systems. What You'll Do Administer, operate, and support local area networks (LAN), wide area networks (WAN), and related network infrastructures. Install, configure, and maintain network hardware and services, including firewalls, routers, switches, load balancers, and wireless access points (Palo Alto, Cisco, BIG-IP, Arista). Handle operational escalations related to daily network operations, including incident investigation, troubleshooting, remediation, and change requests. Monitor network services, data center connectivity, and local and wide area network connections to ensure stability and performance. Participate in a rotational on-call schedule to support critical production systems on a 24/7 basis. Support network-related projects, including implementation, installation, configuration, and upgrades of network infrastructure components. Continuously monitor network performance and proactively identify and resolve issues. Perform routine network security checks and support compliance with internal security policies and standards. Plan and execute hardware and software updates, patches, and maintenance activities. Maintain accurate and up-to-date network documentation, including configurations, procedures, inventories, and troubleshooting records. Collaborate with internal IT teams, vendors, and other stakeholders to ensure network services meet business and operational needs. Analyze network traffic and performance metrics to identify bottlenecks and suggest operational improvements. What You Bring to the Table Location: APAC Fluent English. Bachelor's degree or equivalent work experience. Minimum 4 years of hands-on experience in network administration and firewall management (Palo Alto, Cisco, BIG-IP). Experience administering Palo Alto firewalls, including Panorama. Cisco CCNA certification is required. Strong experience with network administration, monitoring, troubleshooting, and operational support. Experience supporting multi-site and enterprise network environments. Ability to manage incidents, prioritize tasks, and communicate clearly with both technical and non-technical teams. Experience in payment systems or the merchant acquiring industry is a plus, but not mandatory. Benefits that Move you Forward. We're here to amplify your brilliance, not contain it. Work from anywhere with true flexibility and freedom. Earn in USD with compensation that matches your expertise. Recharge confidently with dedicated paid time off. Advance your career with fully covered international certifications. Access coworking spaces worldwide whenever you want a professional setup. Strengthen your English and expand your global reach. Connect and have fun with activities that unite our international team. Feel appreciated with personalized gifts and a thoughtful welcome kit. Grow our community and earn through our referral program. At Pearster, your journey matters, and we're here to help you go further than you imagined.

Over $20 Billion in high risk mortgage loans underwritten and audited, including mortgage backed securitization fraud investigations, investor, litigation and agency audit response. Specializing in third party underwriting, quality control and forensic examination of all mortgage and securitization loan, portfolio and contract audits, including operational risk and quality control policy development. Agency (FNMA/FHLMC/FHA/VA), legal, foreclosure and repurchase defense reporting and expert witness testimony. Expert experience in Mortgage Backed Securities agreements and Seller/Purchaser reps and warrants contracts; Underwriting guideline gap analysis; Valuation and historic appraisal forensic fraud investigation and support. Class action litigation portfolio and federal consent order auditing expertise. Call today to discuss customized solutions for your project and work flow needs. Unhappy with QC firms putting unexperienced bodies on your projects? Ask about our underwriting and loss mitigation auditing expertise! Job Description Required Skills - Install and support LANs, WANs, network segments, Internet, and intranet systems. - Install and maintain network hardware and software - Cisco IOS, routers, and switches - Analyze and isolate issues. - SNMP - Monitor networks to ensure security and availability to specific users. - Evaluate and modify network devices, server hardware, and OS for optimal performance - Determine network and system requirements. - Maintain integrity of the network, server deployment, and security. - Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. - Design, deploy, and maintain networks. - Perform network address assignment. - Assign routing protocols, ACLs, port forwarding, and routing table configuration. - Configuring and managing VLANs across multiple routers and switches - Assign configuration of authentication and authorization of directory services. - Maintain network servers such as file servers, VPN gateways, intrusion detection systems and intrusion prevention systems. - Administer servers, desktop computers, printers, routers, switches, firewalls, phones, tablets, smartphones, software deployment, security updates and patches. - 2+ years experience with Windows Server, primarily Windows Server 2008R2 - 2+ years Hyper-V server 2008R2 or above - 2+ years experience in Active Directory and Group Policies - 2+ years administering MSSQL server 2008+ and MySQL - 2+ years IIS 7+ - Scripting skills in Windows - DOS commands and Windows command line tools Preferred Skills - Powershell - Windows Clustering - Database Clustering and replication - Proxy Servers - Windows Server 2012R2 - Unix systems - Apache and PHP - NAS and SAN - Remote Desktop Services - RDSH, RemoteApp, VDI - Spiceworks - SCCM - Exchange Server 2010+ Qualifications Preferred Skills - Powershell - Windows Clustering - Database Clustering and replication - Proxy Servers - Windows Server 2012R2 - Unix systems - Apache and PHP - NAS and SAN - Remote Desktop Services - RDSH, RemoteApp, VDI - Spiceworks - SCCM - Exchange Server 2010+ Additional Information All your information will be kept confidential according to EEO guidelines.

Department Arkalytics - Support Employment Type Full Time Location Remote Workplace type Fully remote Compensation $50,000 - $65,000 / year Key Responsibilities Skills, Knowledge and Expertise About Arkatechture At Arkatechture, we love data - we play with it and learn from it every day, and we want you to love your data, too. We are a data consultation and services company specializing in data quality, visualization, and management, as well as customized enterprise-level solutions. We work with companies big and small to help solve their data challenges and reveal how they can leverage their data in brand new ways. Need to collect, clean, or visualize your data? We can help.

About PUNCH: We're problem solvers first & foremost. PUNCH's origin story involves frustration with available INFOSEC tools and techniques - we came up thru the industry using these inefficient tools and techniques and decided there had to be a better way. We bring this laser focus on efficiency to every customer engagement. We have trust as a hallmark in everything we do. PUNCH provides its team members with the maximum amount of ownership over their careers, the direction of the company, and the flexibility & freedom to accomplish their job without interference. Trust requires accountability; we live that, company-wide. We back each other up. PUNCH is a supportive place to work. We've worked hard to create an environment that makes people better, encourages team work, and rewards a “pitch in” mentality. We give back. To those in need. To the community. To the industry. Does this sound like you? In this Role You Will: Support a DARPA initiative by deploying and managing DCO capabilities in tactical, austere environments. Must be a US citizen and possess a US passport Key tasks include: - Design, configure, and troubleshoot LAN/WAN topologies in field and lab environments - Deploy and tune DCO sensor platforms (e.g., Zeek, SecurityOnion) - Implement and validate SPAN/mirror ports and inline network taps - Conduct packet capture analysis and support anomaly detection tuning - Collaborate with host entity personnel for network access and integration Key Requirements: -10+ years network engineering experience in production or field conditions -Strong knowledge of TCP/IP, routing, switching, VLANs, MTU, and SFP modules - Hands-on experience with Wireshark, tcpdump, and other capture tools - Familiarity with Linux networking, security architecture, and containers - Experience supporting DoD/tactical networks preferred - Strong troubleshooting skills under pressure in unfamiliar environments Must Haves: Demonstrated proficiency in tactical or mission-critical network deployments/setups. Security Clearance: TS with SCI eligibility required. Travel Requirements: 8-12 weeks annually, CONUS and OCONUS, sometimes on short notice. Remote work flexibility available outside of mission support windows.

This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: * Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. * Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * Ability to interact with a wide variety of business, operations, and technical staff. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * Demonstrated good verbal and written communication skills. * Ability to explain technical activities to customers. * COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. * Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. * Demonstrated administrative and organizational skills. * Ability to accurately document procedures and technical processes. * Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. * General understanding of Information Technology. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. * Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: * First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. * Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Minimum of six (6) months experience in a customer service or call center environment. * Preferred: * Associate degree in telecommunications, computer science, electronics or relevant field. * Microsoft, ITIL, CompTIA, Cisco certifications. * Telecommunications experience. * Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: * This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. * Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.