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Network technician jobs in Kentucky

- 301 jobs
  • Server Administrator

    Harvey Nash

    Network technician job in Frankfort, KY

    Due to our FBI policies and guidelines for this role individuals must clear background check and must be U.S Citizens. The position requires physical work on equipment in the main CABINET Data Center and remote server rooms around the Commonwealth. Travel away from Frankfort will be necessary, and a CABINET IT Pool vehicle will be provided. Key Responsibilities: Main responsibility is to administer Windows servers and some Linux servers. Most of the environment is VMware with some cloud infrastructure. Troubleshoot problems with servers, storage, systems, cloud, data center infrastructure, and networking. Use remote tools to help fix hardware and software issues. Work with vendors for support on servers, storage, systems, clouds, data infrastructure, and networking. Coordinate with the Commonwealth Office of Technology Server, Storage, and Cloud teams. Assists with and maintains the Criminal Justice Information System (CJIS) Client network. · Performs other tasks and duties as assigned or needed by the agency. Preferred Knowledge/Skills/Abilities: Windows Server management, VMware management, Storage Management, Backup Management, Network Management Troubleshooting skills Ability to work in a team atmosphere Ability to create technical documentation Provide Tier 3 support to other personnel in the IT Branch Ability to receive training and retain new knowledge Ability to be professional and courteous
    $57k-89k yearly est. 3d ago
  • Network Technician

    Smartpath Technologies

    Network technician job in Paducah, KY

    Must be located in western Kentucky - Senior Network Engineer (Level 2-3 Generalist) Western KY (Paducah/Calvert City) | Hybrid field + remote | Outcome-based & flexible SmartPath Technologies is hiring a sharp, steady IT engineer to help us scale standards and service. We're in rural Western Kentucky with a national client base. If you want work that matters and room to lead, keep reading. This is not a “hide in a closet and crank tickets” role. It's for someone who can handle real-world complexity without drama. You'll be trusted with things like: • Setting technical standards across clients (networks, identity, security). • Leading response when M365 gets noisy-breach, outage, weirdness. • Owning L2/L3 tickets end-to-end and leaving nothing half-done. • Turning fixes into repeatable SOPs and mentoring others up. We're a fit if you're the kind of person who: • Finishes the job even when it's messy. • Stays calm when pressure goes up. • Thinks in systems, not guesswork. • Wants a future lane into service leadership. Backgrounds that translate well: MSP, multi-site SMB, industrial/plant IT, automation-adjacent, healthcare/municipal, or any environment where uptime and judgment mattered. Comp is competitive for this region; flexibility, autonomy, and ownership are real here. To apply: message me with 1. the most complex environment you've owned, and 2. a pressure situation you led start-to-finish. If that's you, let's talk.
    $55k-77k yearly est. 2d ago
  • Desktop Support Technician

    Quantam

    Network technician job in Frankfort, KY

    Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician. Candidates will need to be able to work fully onsite in Frankfort, KY and have a valid driver's license. Job Description: Our client has a position in Frankfort, KY for a Desktop Support Technician. Candidates must be able to work onsite at 275 East Main Street, Frankfort KY 40601 and at 200 Mero Street, Frankfort KY 40601. The Desktop Support Technicians will provide support for multiple agencies in downtown Frankfort, KY. The Preferred Candidate Will Need the Following Skill Sets: Excellent customer service and communication skills. Computer equipment configuration, setup, and installation. Experience in ticketing software (preferably ServiceNow). Ability to work under pressure. Hardware and software experience.
    $33k-43k yearly est. 1d ago
  • Help Desk Technician

    Netgain Technologies, LLC 4.2company rating

    Network technician job in Lexington, KY

    Job Summary: The Systems Engineer L1 is a high-profile position responsible for providing remote services to NetGain Technologies' managed service clients. This role requires excellent coordination and communication skills to ensure clear and consistent interactions with both internal personnel and clients. The Systems Engineer L1 will handle various technology issues remotely and escalate tickets when necessary. Key Responsibilities: Provide remote support for technology issues to managed services clients. Ensure timely response to service requests, meeting or exceeding targeted quality levels or Service Level Agreements (SLAs). Document all time and work in service tickets with detail and in real-time. Maintain consistent communication with clients regarding pending service requests. Follow all safety and security procedures at NetGain Technologies and customer locations. Return all inter-company business calls or emails within one business day and check email at least three times daily. Ensure delegated tasks and duties are carried out properly and timely. Participate in mandatory meetings and huddles. Maintain certifications and stay updated on new technologies to better serve customers. Work unsupervised in a remote location when necessary. Requirements Requirements: Education: Required: High School diploma or equivalent. Preferred: Associate's degree or higher in Information Technology or a business-related field. Certifications: CompTIA Network+ MS-900 Experience: Required: Minimum of one year of experience supporting computers and network technologies. Preferred: 2-3 years of experience with strong documentation and written communication skills. Skills: Proficiency in troubleshooting workstation and printer problems. Ability to install and configure standard business applications. Understanding of home and business networks. Familiarity with word processing, spreadsheets, Internet software, anti-virus, and email applications. Strong communication, problem-solving, and organizational abilities. Physical Requirements: Ability to sit and walk within office areas. Ability to lift 25 lbs and unbox/install equipment. Must have systems online, logged in, and ready by the start of the shift. Coordination of breaks with the team or manager. Other Requirements: Fluency in English (read, write, and speak). Mathematical abilities for scheduling and basic accounting functions. Reasoning ability to resolve logistic or process control problems. Working Conditions: Primarily indoor office environment with occasional visits to clients, suppliers, and professional conferences. Travel by ground and air may be required. This is a results-oriented position and may be considered stressful. Essential Functions: Prioritize client needs and support the company's business goals. Provide ongoing support and expertise to customers and co-workers. Maintain certifications and learn new technologies. Communicate effectively to ensure all issues and requests are completed. Work unsupervised in remote locations when necessary. Confidentiality: Maintain confidentiality of all financial, proprietary, technical, security, sales, human resources, and marketing information. Acknowledgment: The employee must review and understand the job description and performance evaluation criteria, ensuring they can fulfill each duty or task.
    $38k-63k yearly est. 3d ago
  • Information Technology Engineer

    Teceze

    Network technician job in Louisville, KY

    We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
    $70k-94k yearly est. 1d ago
  • Network Engineer

    Insight Global

    Network technician job in Louisville, KY

    Day-to-Day: Insight Global is hiring for a Network Engineer II to support a major network conversion project involving 120 newly acquired locations. This role includes facilitating remote smart hands during surveys and deployments, building detailed network diagrams in Visio, and configuring Fortinet equipment such as firewalls, switches, and access points. The engineer will collaborate closely with project managers, join PM meetings to address technical questions, and ensure all gear is shipped and ready for deployment. On go-live nights, the engineer will provide air support and troubleshoot any discrepancies between planned configurations and real-world conditions. Additional responsibilities include maintaining task updates, preparing sites for deployment, and assisting with multiple locations simultaneously to ensure smooth conversions. Desired Skills & Experience: Strong experience with Fortinet networking technologies (firewalls, FortiManager deployments, switches, access points) Ability to build Visio diagrams and configure networks remotely Understanding of VLANs, VPNs, SSIDs, and basic Cisco tasks MSP experience preferred Self-driven, proactive, and able to work independently without micromanagement Positive attitude, excellent communication skills, and a team player Plusses: Cisco networking knowledge Experience with network security and access control Familiarity with small business site setups (single firewall/AP/switch)
    $60k-79k yearly est. 1d ago
  • Cisco Network Engineer

    CBTS 4.9company rating

    Network technician job in Madisonville, KY

    Client: CBTS Title: Cisco Engineer (CCNA) Duration: Direct Hire Pay: $75,000 + 10% Bonus (Yearly) CBTS is searching for a certified Cisco CCNA Engineer level 2 to support the deployment, build, and operational maintenance of an enterprise Cisco networking infrastructure environment. This environment includes routers, switches, and firewalls. The ideal candidate will have hands-on experience in network monitoring tools and a solid understanding of ServiceNow for creating, triaging, and resolving network tickets. This role is perfect for someone who holds a CCNA and 3+ years of professional experience, is detail-oriented, and eager to grow in enterprise networking. Key Responsibilities Deployment & Build Install, configure, and validate Cisco routers, switches, and firewalls (e.g., ISR/ASR, Catalyst/Nexus, ASA/FTD). Implement basic L2/L3 configurations: VLANs, trunks, EtherChannel, STP, inter-VLAN routing, static routes, and OSPF/EIGRP (entry-level scope). Apply and document firewall policy changes under supervision (ACLs, NAT, basic rule hygiene). Execute network changes following change management processes, with pre/post validation. Operations & Maintenance Perform routine device health checks, backups, inventory updates, and OS/image management (planned upgrades under guidance). Troubleshoot network incidents: interface/duplex errors, routing reachability, DHCP/DNS issues at the network edge, and basic wireless connectivity escalations. Maintain configuration standards and runbooks; ensure compliance with operational and security baselines. Monitoring & Incident Management Monitor network performance and availability using common tools (e.g., SolarWinds, PRTG, Thousand Eyes, DNAC-tooling may vary). Investigate alerts (latency, packet loss, interface down, CRC errors), escalate as needed, and drive resolution for Level 1/2 scope. Create, update, and resolve ServiceNow incidents, requests, and changes; ensure accurate categorization, impact/urgency, and documentation. Provide timely communications and status updates to stakeholders per SLA. Collaboration & Documentation Partner with senior engineers, operations, and security teams on troubleshooting and deployments. Maintain clear, accurate network diagrams, asset records, and knowledge base articles. Contribute to continuous improvement by identifying recurring issues and recommending fixes or automation. Requirements (Must-Have) Active Cisco CCNA certification. Hands-on experience deploying and maintaining Cisco routers, switches, and firewalls in a production or lab environment. Candidate needs to have basic Network Troubleshooting CLI experience with PING, TraceRoute, Etc. Proficiency with network monitoring tools (alert interpretation, root-cause basics, remediation steps). Experience using ServiceNow to create, triage, and resolve network-related tickets. Solid understanding of networking fundamentals: TCP/IP, subnetting, VLANs, trunking, STP, routing basics (static/OSPF/EIGRP), ACLs, NAT. Familiarity with CLI-based configuration and show/diagnostic commands (show ip interface brief, show run, show vlan, show cdp neighbors, etc.). Strong documentation, communication, and customer service skills. Ability to follow standardized procedures and operate within SLAs and change control processes. Preferred Qualifications (Nice-to-Have) Exposure to Viptella SD-WAN build and Support Exposure to Cisco Firepower/FTD and ASA policy management; familiarity with FMC. Experience with Wireless LAN basics (controllers/APs, SSIDs, authentication flows). Basic understanding of VPNs (site-to-site, remote access) and QoS concepts. Experience with DNS/DHCP interactions at the network edge; familiarity with RADIUS/TACACS+. Scripting or automation exposure (e.g., Python, Ansible) for tasks like backups or config checks. Knowledge of ITIL practices; prior work in a NOC or MSP environment.
    $75k-100k yearly est. 4d ago
  • Network Administrator

    Govcio

    Network technician job in Frankfort, KY

    GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities** This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+. + Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, + Palo, etc.) - can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. + 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. + 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. + 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. + 3+ years' experience or working knowledge of SW Defined Networking. + 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning + Support Lead (Program Manager - Intermediate) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $110,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6775_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_
    $110k-140k yearly 60d+ ago
  • IT Technician

    Blackhawk Coal Company 4.2company rating

    Network technician job in Hazard, KY

    Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support * Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). * Perform diagnostics and repairs on hardware and software issues to minimize downtime. * Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration * Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. * Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity * Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. * Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. * Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support * Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. * Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation * Receive, log, prioritize, and resolve helpdesk tickets. * Escalate advanced issues when required and provide clear communication on resolution timelines. * Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety * Provide onsite IT support at mining locations when remote resolution is not possible. * Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. * Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties * Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies * Strong customer-service mindset with the ability to support users under time-sensitive production conditions. * Self-directed with a high level of accountability for issue ownership and follow-through. * Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. * Strong problem-solving skills with the ability to diagnose issues under pressure. * Excellent written and verbal communication skills. * Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. * Commitment to safety and risk awareness while working in field locations. Qualifications and Experience * 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. * Experience with hardware diagnostics and repair. * Working knowledge of Microsoft Windows desktop and server operating systems. * Experience with Active Directory, group policy, and user administration. * Experience with remote access tools, ticketing systems, and endpoint management. * Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) * CompTIA A+, Network+, or Security+ * Cisco (CCNA or equivalent) * Microsoft (MCP, MCSA, or equivalent) * Experience with ruggedized IT equipment for industrial use Physical Demands * Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). * Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. * Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. * Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements * Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). * Travel may include underground or surface mine visits and preparation plant environments. * Overnight travel may be required depending on project length or troubleshooting needs. * Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment * Mix of office, shop, plant, and mine environments. * Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.
    $32k-62k yearly est. 52d ago
  • Network Administrator - Intermediate

    People, Technology & Processes 4.2company rating

    Network technician job in Fort Campbell North, KY

    Job Title: Network Administrator - Intermediate Salary: Competitive, Depends on Qualifications Clearance: Secret (Must current and active) Travel: None ***** Purpose: The selected individual will be providing Information Technology (IT) automation and technical support services. The Contractor shall deliver comprehensive, integrated, end-to-end IT services that include Network and Switch Operations, Systems Administration, Systems Integration and Testing, Configuration Management (hardware and software), Infrastructure Management, Network Administration, Desktop Support, End-User Support and Training, Fielding of Hardware and Software, Quality Control, Installs, Moves, Adds, and Changes Support, Information and Network Security Services, Commercial Off-The-Shelf (COTS), Government Off The Shelf (GOTS), Local Unique Software Applications, Documentation Operations, Technical Writing, and Database Support. Responsibilities: Under general supervision, responsible for the acquisition, installation, maintenance, and usage of the organization's local area network. Manages network performance and maintains network security. Ensures that security procedures are implemented and enforced. Installs all network software. Evaluates, develops and maintains telecommunications systems. Troubleshoots network problems. Establishes and implements network policies, procedures, and standards and ensures their conformance with information systems and organization objectives. Trains users on network operation. Frequently reports to a PC support manager or Senior Network Administrator. Education and Certifications: Bachelor's Degree in an Information Technology related field desired, not required CompTIA Security+ CCNA Certification within 6 months of hire date (Skillport Acceptable) Knowledge and Experience: 3-5 years' direct experience Previous experience on DoD networks required Familiarity with ITIL Miscellaneous: Must have a valid driver's license from the state you reside in.
    $56k-70k yearly est. 60d+ ago
  • Infrastructure Technician

    E.L. Robinson Engineering 3.2company rating

    Network technician job in Ashland, KY

    Prepares 2D and 3D drawings and schematics under supervision and detail procedural guidelines from Project Manager or Project Engineer. Prepare design drawings, maps, details and other exhibits necessary to complete an engineering design package. Utilize CAD software and add-ons to complete tasks efficiently. Working knowledge of AutoCAD, Microstation, and associated design software program Requirements Associates degree or 4 years related experience Years of experience: 2-7 years
    $55k-86k yearly est. 60d+ ago
  • Network Engineer, Operations and Support

    Meta 4.8company rating

    Network technician job in Frankfort, KY

    The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $133k-190k yearly 60d+ ago
  • Network Syst. Administrator II

    Mid American Conversion Services

    Network technician job in Lexington, KY

    Welcome to Mission Conversion Services Alliance, LLC (MCSA) where your mission is our priority. Under general supervision responsible for providing technical expertise for Information Services Technical Support Group in the areas of networking hardware and software, data communications, telecommunications (e.g., VoIP), data storage, system patch management, and system recovery. The specific work assignment may include duties or activities of support in one or more of the following functional areas, in addition to other duties as assigned: Functional: Conducts technical implementation, configuration, monitoring, audit administration, and support Plans, assists, supports, monitors, and troubleshoots hardware and software problems pertaining to Local Area Network (LAN) Provides assistance for end user support for all applications Works with multiple hardware and software platforms at an intermediate level Ensures Information Technology computer and network security is in proper working order and that security policies are being adhered to and are in compliance with U.S. Department of Energy (DOE) regulations Ensures LAN is tuned for optimum performance (i.e., delivering required information to end-users and interacting properly with Wide Area Networks) Aids in the creation and maintenance of disaster recovery plan Ensures are systems patch compliancy is maintained Must be able to support VMware virtual server environment to include the creation and deletion of virtual servers Works within Active Directory and can maintain Group Policy Objects Troubleshoots and resolves network (LAN and WLAN), PBX, VoIP, and software issues Requirements Minimum Requirements: Bachelor's Degree in Information Technology field or equivalent 6+ years of related experience, or an equivalent combination of education and experience is required Cisco Certified Network Associate (CCNA) Certification, Microsoft Certified Information Technology Professional (MCITP) Certification, or Virtual Computing Environment (VCE) Certification or equivalent experience Ability to obtain and maintain a Homeland Security Presidential Directive (HSPD-12) credential
    $56k-72k yearly est. 60d+ ago
  • Information Technology

    Veterans Prime, Inc.

    Network technician job in Hopkinsville, KY

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $31k-55k yearly est. Auto-Apply 41d ago
  • IT Lab Technician

    360Care

    Network technician job in Louisville, KY

    This position is responsible for all imaging and configuration of workstation computers and peripheral devices. Duties include managing the IT inventory of Company equipment. Responsibilities Process equipment requests and return requests in a timely manner meeting established SLAs. Images and configures user workstation computers using a KACE 2000 appliance. Installs and configures computer peripheral devices. Packages and ships equipment to remote users within 24 hours of ticket receipt. Utilizes ticketing system to process new/replacement equipment requests. Utilizes ticketing system to process equipment return requests. Maintains inventory of computer equipment, peripherals and accessory items in asset tracking software. Proactively notifies IT Manager of low inventory levels. Identifies, researches, and resolves technical problems. Communicates issues and troubleshoots recommendations for solutions to the Manager. Maintains the IT Lab in a clean and orderly fashion. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. Reacts positively to change and performs other duties as assigned. Qualifications 1+ years of industry knowledge and experience. Strong desire to excel and achieve results. Ability to work effectively independently and with senior management and other team members. Must be sensitive to deadlines and able to function in a fast pace environment. Ability to organize, multitask and complete work in a timely manner. Strong customer service skills required. Must be self-motivated and able to work individually with little supervision. Strong communication skills, both written and verbal. Must be able to lift and move packages up to 60 lbs We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. We are an equal opportunity employer.
    $32k-58k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    S&D Group

    Network technician job in Louisville, KY

    Job DescriptionDescription: S&D Group, an employee-owned company, is a holding & shared services company that owns several entities including a tool & die company, a manufacturing facility, and a real estate company. S&D Group is headquartered in Louisville, Ky. POSITION OVERVIEW: The IT Technician will play a key role in providing support for all areas of IT within the organization. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization, manage in-house computer software systems, servers, storage devices and network connections to ensure high availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. The IT Technician plays a critical role in supporting and maintaining the company's technology environment. This position provides hands-on assistance across desktops, servers, networking, telecom, security, and cloud systems, ensuring the availability, performance, and security of IT infrastructure. The IT Technician troubleshoots technical issues for end users, supports system maintenance and upgrades, and helps implement IT projects and initiatives in accordance with company goals, industry best practices, and regulatory requirements. Reporting to the IT Director, the Technician's primary responsibilities include monitoring, administering, and supporting the core services of the IT infrastructure as well as providing end user support. Responsibilities: Support the administration of the IT environment, including desktop, computing, storage, networking, telecom, security, and cloud technologies. Provide technical support, troubleshooting, and assistance to end users. Support the management of the Windows Server domain environment. Perform or coordinate system maintenance, upgrades, and general administration tasks. Provide support for the networking environment, including Ubiquiti wireless systems and Dell/Netgear switching. Proactively monitor antivirus systems, respond to alerts, and assist with measures to prevent recurring incidents. Contribute to maintaining the performance, uptime, and protection of IT systems and infrastructure. Assist in developing, documenting, and standardizing preventative maintenance routines to ensure system availability and performance. Coordinate with the Managed Service Provider (MSP) for overflow tasks and project work. Help maintain and improve network infrastructure, including structured cabling. Support the implementation of ongoing and upcoming IT projects and collaborate with third-party vendors. Utilize scripting languages such as PowerShell, VBA, or Python to automate tasks and improve processes. Perform additional duties as assigned, including hands-on support across IT areas and serving as a backup for critical functions. Stay current with emerging technologies and assist in the development and implementation of the company's IT strategy. Qualifications and Education Requirements: High school diploma or equivalent required Associate's degree in Information Technology, Computer Science, or related field required (certifications will be considered) Basic understanding of Windows desktop and server environments Familiarity with networking fundamentals (LAN/WAN, switches, routers, Wi-Fi) Knowledge of antivirus and endpoint protection concepts Ability to troubleshoot hardware and software issues Strong attention to detail and documentation skills Strong problem-solving and analytical skills Good interpersonal and customer service skills, including listening, speaking, writing, and presenting information clearly. Ability to work independently and as part of a team Willingness to learn new technologies and participate in IT projects Proficiency with Microsoft Office suite Ability to manage multiple projects concurrently Exposure to cloud services (Microsoft 365) preferred Basic scripting or automation experience (PowerShell, VBA, Python) a plus Manufacturing and/or ERP experience a plus. Requirements: Physical Requirements: Ability to sit at a computer for extended periods of time. Ability to stand; walk; use hands and fingers to handle, or feel objects, and use computer; reach with hands and arms. Ability to occasionally lift and/or move up to 50 pounds. Ability to use a ladder and/or powered lift to reach infrastructure in high areas. Ability to work 4 x 10 hour days Monday - Thursday
    $32k-58k yearly est. 6d ago
  • IT Operations Technician I

    Nucor Corporation 4.7company rating

    Network technician job in Ghent, KY

    Job Details Division: Nucor Business Technology Other Available Locations: N/A Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve. Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more. Basic Job Functions: Nucor Business Technology (NBT) is seeking qualified applicants for the position of IT Operations Technician I. This position is responsible for configuring, operating, and maintaining various systems while supporting internal IT partners at the local division. The IT Operations Technician will provide technical support to Nucor Steel Gallatin as required. Installing, configuring, testing, and supporting various business applications and infrastructure hardware (networking, computers, camera systems, wireless hand-held devices, etc.). This is a full-time, permanent position with the Nucor Business Technology team, and relocation to Ghent, KY is required. Responsibilites include but not limited to: Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations. Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition. Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications. Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, digital signage, servers, access control systems and network devices Create and support user account and group membership setups. Procure, setup, configure, distribute and troubleshooting of all mobile devices. Work on projects and perform other duties as assigned. Create and maintain documentation. Work a rotational on-call IT support schedule to include evenings and weekends as assigned. Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Minimum Qualifications: 1-year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printers. IT related associate degree, or equivalent combination of experience and education will also be considered. Ability to travel as needed to support other divisions as well as working weekends/nights as needed. Preferred Qualifications: Experience installing, configuring, and troubleshooting MS Windows, Office 365 including mailbox setup, and other basic Windows applications. Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals. Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems and components such as cameras and badges. Experience with workstation imaging software and an MDM solution such as Intune Experience in a heavy industrial setting Customer support or helpdesk experience AZ-900 Certification Microsoft Intune fundamentals MD-102 Endpoint Administrator Associate certification PowerShell Experience Cloud Migration Experience Microsoft ADO Experience Agile Mindset Experience Nucor is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets - and a drug - free workplace
    $54k-76k yearly est. 10d ago
  • IT Technician

    Pine Branch Mining, LLC

    Network technician job in Hazard, KY

    Job Description Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). Perform diagnostics and repairs on hardware and software issues to minimize downtime. Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation Receive, log, prioritize, and resolve helpdesk tickets. Escalate advanced issues when required and provide clear communication on resolution timelines. Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety Provide onsite IT support at mining locations when remote resolution is not possible. Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies Strong customer-service mindset with the ability to support users under time-sensitive production conditions. Self-directed with a high level of accountability for issue ownership and follow-through. Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. Strong problem-solving skills with the ability to diagnose issues under pressure. Excellent written and verbal communication skills. Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. Commitment to safety and risk awareness while working in field locations. Qualifications and Experience 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. Experience with hardware diagnostics and repair. Working knowledge of Microsoft Windows desktop and server operating systems. Experience with Active Directory, group policy, and user administration. Experience with remote access tools, ticketing systems, and endpoint management. Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) CompTIA A+, Network+, or Security+ Cisco (CCNA or equivalent) Microsoft (MCP, MCSA, or equivalent) Experience with ruggedized IT equipment for industrial use Physical Demands Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). Travel may include underground or surface mine visits and preparation plant environments. Overnight travel may be required depending on project length or troubleshooting needs. Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment Mix of office, shop, plant, and mine environments. Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.
    $32k-59k yearly est. 22d ago
  • Network Administrator - Telecommunications

    Owensboro Municipal Utilities 4.4company rating

    Network technician job in Owensboro, KY

    Exempt: Yes Civil Service: No Random Drug Screen: Yes Residency Requirement: No Department: Telecommunications Reports To: Director of Telecommunications The intent of this description is to provide a representative summary of the major duties and responsibilities performed by employees on this job. Employees may be required or assigned other related activities, projects, or tasks other than those specifically presented in this description. The requirements are representative of the knowledge, skill and/or ability needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Under the general direction of the Director of Telecommunications, monitors the performance of OMU's telecommunications network, performs equipment installations, configurations, recommends improvements, and ensure overall customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains telecommunications network by monitoring network performance, identifying areas for improvement, installing new equipment, making modifications, and performing upgrades as needed. Assist with customer installations and configurations. Analyzes data flow, routing performance, addressed congestion issues, and ensures appropriate data security requirements are met. Secures network by monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; maintaining administrative documentation. Upgrades network by conferring with vendors and service providers; developing, testing, evaluating, and installing enhancements. Meets financial requirements by submitting information for capital budgeting; managing expenses. Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; obtaining certifications. Protects organization's value by keeping information confidential. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Participate in 24 hour on call rotation. Perform any other related duties as required or assigned by management. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Technical degree required in such disciplines as Computer Engineering, CPA, etc, plus 2 years related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS CCNA and Valid Driver's License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS CCNP SOFTWARE SKILLS REQUIRED Basic: Spreadsheet, Word Processing/Typing INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under immediate supervision, performs general assignments of work, with periodic check of performance by supervisor. PLANNING Limited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree. MENTAL DEMAND Close mental demand. Operations requiring close and continuous attention for control of operations. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved. ANALYTICAL ABILITY / PROBLEM SOLVING Directed. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential. RESPONSIBILITY FOR WORK OF OTHERS Responsibility for work of others: Not indicated. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Occasionally responsible for organization's property where carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $5,000 to $150,000. ACCURACY Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation. Frequently, possibility of error that would affect the organization's prestige and relationship with the public to a limited extent, but where succeeding operations or supervision would normally preclude the possibility of a serious situation arising as a result of the error or decision. ACCOUNTABILITY FREEDOM TO ACT Directed. Freedom to complete duties as defined by wide-ranging policies and precedents with mid to upper-level managerial oversight. ANNUAL MONETARY IMPACT The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques or reduction in manpower. None. Job does not create any dollar monetary impact for the organization. IMPACT ON END RESULTS Moderate impact. Job has a definite impact on the organization's end results. Participates with others in taking action for a department and/or total organization. PUBLIC CONTACT Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation. EMPLOYEE CONTACT Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs. USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular personal computer support, technical help, and/or basic software support, database analysis, level I technician, project coordination, installation and help desk. WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is frequently exposed to outdoor weather conditions, risk of electrical shock, risk of radiation; and occasionally exposed to work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually loud. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making. While performing the functions of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, talk or hear; and occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move more than 100 pounds; frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus. ADDITIONAL INFORMATION Knowledge and Abilities Knowledge of LAN/WAN architecture, network routing protocols, and IEEE 802.1 standards are essential
    $58k-70k yearly est. 60d+ ago
  • Network Engineer

    Stefanini Group 4.6company rating

    Network technician job in Owensboro, KY

    Job Description Stefanini Group is looking for a Network Engineer for a globally recognized company! For interested applicants, click the apply button or you may reach out Micah Andres at **************/************************** for faster processing. Thank you! Do you have previous experience in network operations and great problem-solving skills? Do you get excited by the thought of working in a complex environment at an international, listed group? Then we might have the perfect opportunity for you! Come join Swedish Match as an Infrastructure Expert with a focus on Network Operations today! What will you do? As an Infrastructure Expert - Network Operations at Swedish Match, you will belong to a global team with a mission to secure Swedish Match's communication needs. The network team is responsible for developing, operating, and enhancing IT infrastructure services: hosting, storage, database, on-prem and cloud network. Your focus will be to troubleshoot and solve incidents and service requests. You will collaborate with the Service Desk and other Group IT competence teams. Some of your key responsibilities will be: - To resolve network incidents and service requests related to infrastructure and components - Ensuring efficient and effective ways of working together with the Swedish Match Group IT Service Desk - To operate and maintain reliable, secure, sustainable, and efficient network services - Supporting lifecycle management regarding services, software, and hardware - Designing, planning, and implementing new network services - Encourage the adoption of automation - Participate in on-call rotation Qualifications & Experience To succeed in the role, you should have: - 5+ years of experience working with troubleshooting, security awareness, and network operations - 3+ years of experience with traffic management: routing, access control, network segmentation - 2+ years of experience with Cisco enterprise hardware: wireless, switches, routers - Experience with Fortigate and Cisco firewalls - Strong written and verbal communications skills #LI-MA1#LI-ONSITE #LI-AH1#LI-ONSITE
    $67k-87k yearly est. Easy Apply 49d ago

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