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Network technician jobs in Lafayette, LA

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  • IT Support Specialist

    Global Data Systems 4.2company rating

    Network technician job in Lafayette, LA

    Advocate for GDS customer and maintain overall ownership for customer-impacting service requests, problems and incidents during shift/rotation. Primary point-of-contact for communication between internal and external stakeholders regarding ongoing problems, initiatives and projects. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: • Successfully communicate technical concepts to both technical and non-technical audiences. • Participate in basic and intermediate-level technical troubleshooting. • Provide quality customer service to internal and external customers including thorough and appropriate communication • Ability to understand AND follow GDS Policies, GDS Procedures, and GDS Processes • Work independently and with customers, peers, engineers and partner vendors to diagnose problems and attain resolution within designated Service Level Agreements (SLA). • Manage assigned tickets, activities, and projects and ensure all activity and time is properly and thoroughly documented. • Ensure the resolution of customer issues in accordance with SLA obligations while maintaining high levels of customer service feedback. • Ensure that required communication with customers regarding outages, updates, status changes, etc. are performed appropriately. • Participate in meetings for departmental, process, and project planning as required. • Provide reports for internal and external use as directed. • This role requires the possibility of working, days, nights, weekends, and holidays on a set schedule onsite at GDS office(s). This schedule is subject to change from time to time as business needs change. • Ability to prioritize tasks based on workload. • Educate internal and external users in the use of GDS offerings. • Other duties as assigned. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) • 1+ year Telecommunications and/or NOC/Technical Support Center experience working within an SLA environment. • Associate's degree (or equivalent training) in telecommunications or IT/networking support; familiarity with configuring and troubleshooting Cisco based networks; effective troubleshooting and analytical skills; OR an equivalent combination of education and experience. • Demonstrate and maintain basic to intermediate level knowledge and industry level certifications (where applicable). Ex: CompTIA Network / A+, CCST, and ITIL foundation certifications preferred. • Ability to take ownership, along with excellent customer service and interpersonal skills. • Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others. • Must demonstrate the ability to multi-task in high stress situations
    $50k-87k yearly est. 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Network technician job in Lafayette, LA

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $48k-67k yearly est. 21d ago
  • System Adminstrator - U.S. Citizenship Required

    CGI Technologies and Solutions, Inc. 4.5company rating

    Network technician job in Lafayette, LA

    **Category:** Cyber Security **Alternate Location(s):** United States, Louisiana, Lafayette ** J1225-0816 **Employment Type:** Full Time U.S. - CGI Federal roles - Keeping Americans safe (***************************** By playing this video you consent to Google/YouTube processing your data and using cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Federal Member, you have the opportunity to be a shareholder at CGI and join a family of 90,000 members strong. We are currently seeking candidates to join our successful Federal organization as a System Administrator for an enterprise cybersecurity opportunity supporting our DHS CDM DEFEND program. The position involves designing and executing cloud architecture blueprints and bringing them to reality. Candidates will design and configure build plans, code pipelines and create automated solutions that can be frame worked and re-used within the program as needed. This position is located in one of CGI Federal's offices in Fairfax, VA or Lafayette, LA; however, a hybrid working model is acceptable. You will be required to work in a CGI Federal office two days per week. **Your future duties and responsibilities:** - AWS Administration: 3 to 4 years of experience with AWS services, including API Gateway, S3, ECS, EKS, Fargate, EC2, Lambda, WAF, and CloudTrail. - Scripting and Automation: Proficiency in scripting and using automation tools such as Terraform and Ansible. - CI/CD Pipelines: Experience working with automated CI/CD pipelines. - Troubleshooting Skills: Strong ability to troubleshoot Windows and Linux operating systems. - Security and Compliance: Familiarity with STIGs and the ability to apply STIGs to cloud images. - Directory Services: Experience with Active Directory and LDAP. - Cryptography: Knowledge of PKI Infrastructure and cryptographic certificates. - Patch Management: Experience with patch management systems, including WSUS. - Service Configuration: Three or more years of experience configuring and maintaining services such as SFTP, SMTP, and NTP. **Required qualifications to be successful in this role:** - Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required. - Must be able to obtain and maintain a DHS Entry on Duty (EOD) clearance - 5-7 years of experience Unix system administration - Proficiency in Linux systems troubleshooting. - Experience in patch management. - Relevant certifications such as AWS Certified SysOps Administrator or Red Hat Certified Engineer (RHCE) are a plus. - Security best practices (IAM hardening, encryption, patching, vulnerability management). - Strong communication and teamwork skills. - Ability to adapt to a dynamic and changing environment. Desired qualifications/non-essential skills required: - AWS Administration - Scripting and automation CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $79,600.00 - $194,000.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: - Competitive compensation - Comprehensive insurance options - Matching contributions through the 401(k) plan and the share purchase plan - Paid time off for vacation, holidays and sick time - Paid parental leave - Learning opportunities and tuition assistance - Wellness and well-being programs \#CGIFederalJob \#LI-MC3 \#DHSCareers **Skills:** + Active Directory + Cryptography + English + Linux + Patch Management + Terraform **What you can expect from us:** **Together, as owners, let's turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_****************** . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.** We make it easy to translate military experience and skills! Clickhere (*************************** to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
    $79.6k-194k yearly 16d ago
  • Entry Level Computer Technicians

    Smartech

    Network technician job in Lafayette, LA

    SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Key Responsibilities/Outcome: Position operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment. Takes service calls and performs incident-specific activities as directed by Help Desk, Service Desk, or script. May perform routine installs, moves, adds, and changes as part of a directed team. Performs scripted image loading, unit diagnostics, and replaceable unit swapping. Runs basic diagnostics and performs basic module replacement on PCs, servers, and peripherals. Performs preventative maintenance activities on certain products as directed. Maintains a high degree of professionalism in actions, demeanor, and dress. Ensures customer satisfaction throughout. Key Qualifications: 2 years experience with computer hardware replacements. General knowledge of desktop hardware and software including basic knowledge of Microsoft applications. Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures. Ability to resolve basic / non-complex problems as directed. Working Place: Lafayette, Louisiana, United States Department : Unisys
    $32k-44k yearly est. 60d+ ago
  • Field Support Technician

    iNet 3.9company rating

    Network technician job in Lafayette, LA

    Full-time Description As iNet continues to expand domestically and globally. We are hiring Field Support Technicians to support the deployment and maintenance of advanced connectivity solutions in the Lafayette, LA area. This field-based role offers paid training, a structured 90-day Short Service Employee (SSE) onboarding period, and a clear path to full Technician status with potential compensation growth. Relocation support or housing assistance is available for qualified candidates outside the local area. Veterans are strongly encouraged to apply. Key Responsibilities System Deployment: Install, align, and commission RF and satellite systems including Starlink, LTE, VSAT, and point-to-point/multipoint wireless networks. Cable & Equipment Setup: Run, dress, and terminate various cable types (CAT5/6, RG6, LMR-600/400, Romex); mount antennas and configure field equipment. Troubleshooting: Diagnose and repair connectivity issues across remote sites; ensure uptime and performance. Digital Documentation: Use mobile tools/apps to log service notes, capture site photos, and complete job records. Field Operations: Travel independently or in small teams to regional sites; uphold safety and compliance standards. Requirements Ability to attend paid training, at the companies expense, in Midland, Tx the first 60-90 days on the job. 3+ years in telecom, wireless, IT networking, or related technical fields Hands-on experience with LTE, satellite systems, and point-to-point radios Familiarity with Ubiquiti, UniFi, Meraki, Starlink, OneWeb, and WeBoost technologies Strong mechanical aptitude and proficiency with hand/power tools Ability to work independently in remote environments with minimal supervision Clear communication skills and professional field presence SCADA and PLC experience is a plus T-BOSIET, T-HUET, Water Survival certifications preferred. Pre-Employment Requirements Valid driver's license and clean driving record Drug and alcohol screening Criminal and employment background check Willingness to work overtime, weekends, and participate in shift/on-call rotations Ability to work outdoors in oil & gas environments and lift up to 50 lbs. unassisted Reliable attendance and safe driving to/from job sites (company vehicle provided) What We Offer Competitive hourly rate + overtime (1.5x after 40 hours/week) Company vehicle with Samsara safety features WEX fuel card Safety and customer-specific training/certifications Employee housing for qualified out-of-town hires Relocation and housing assistance Medical, dental, and vision coverage for employees and dependents $50,000 paid life insurance Annual bonus eligibility Paid time off and holiday pay 401(k) retirement plan Employee referral program with cash incentives
    $33k-45k yearly est. 57d ago
  • Security System Technician

    Acadian Total Security 3.3company rating

    Network technician job in Lafayette, LA

    Regional Security System Technician II (SIGN-ON BONUS AVAILABLE) Acadian Total Security, a division of Acadian companies, has an immediate opening for a full-time Regional Security System Technician II in Lafayette, LA. Employee must be available for a rotating on-call schedule that may require employee to immediately come to work to handle technical issues. JOB FUNCTIONS 1 Install, maintain, and trouble shoot alarm equipment issues. 2 Maintain internal data regarding system set-ups, reporting, and notification for customers. 3 Maintains or establishes customer relations through pro-active and effective communications with new or existing customers. 4 Explain procedures related to monitoring alarms and processing alarms to customers. 5 Diagnose and rectify customer issues with the purchasing and selection process of alarm equipment. 6 Maintains spreadsheets, records, processes, procedures and documentation of system designs. 7 Maintains vehicle inventory control of alarm equipment and all other products used by ATS. 8 Maintains workplace cleanliness and makes sure that all equipment is maintained properly. 9 Remains educated and informed of industry trends in products, procedures and services. 10 Ensures that customer installations and issues are resolved promptly and professionally. 11 Provides customer support on any and all issues experienced by ATS customers. 12 Maintains all necessary reporting for administration. This job description is not intended, nor should it be construed to be an all inclusive list of responsibilities, duties, skills or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type. Unless specifically noted, these job functions are considered essential duties. QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required. High School diploma or GED. Must be PC literate with some familiarity with MS Word and Excel. Strong organizational skills. Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Must have State Level 1 and Level 2 installer license/certification. Minimum 3 years of experience installing Intrusion (security), Fire, CCTV, and Access Control systems. BENEFITS: $5,000 sign-on bonus for Licensed Technicians Employee Stock Ownership Plan, 401(k) or Roth options Medical, Dental, Vision, Life Insurance, etc. Opportunities for Advancement and Growth Promotion Plan Opportunity for Overtime Tools and Company Vehicle Provided Job Stability All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $34k-43k yearly est. 2d ago
  • Discipline Leader - Groundwater Systems

    CDM Smith 4.8company rating

    Network technician job in Lafayette, LA

    If you have expertise in various groundwater systems and a desire to grow a discipline, this could be an excellent fit! As a Discipline Leader, you will lead a team of multidisciplinary experts in the development of master plans and detailed designs for groundwater systems. As the Groundwater and ASR Discipline Leader and a contributor to CDM Smith's transformational growth, you will: -With high‐level goals provided, creates basic to moderate complexity designs related to groundwater engineering; well drilling, well pumps, pumping stations, wellhead appurtenances, well design. - Works on a variety of groundwater systems including brackish groundwater supply, Aquifer Storage Recovery (ASR), indirect potable reuse systems and Class 1 Injection Wells. -Interfaces with civil, process mechanical, hydraulics, electrical and I&C disciplines, permitting and construction during design development and construction activities. -Prepares and/or manages technical reports, letters, memoranda, drawings, specifications, and proposals. - Ensures that firm's policies and practices are followed on all work documents. -Develops technical scopes of work for drilling, sampling and aquifer and geophysical testing work during projects. -Contributes to firm's TKM by developing white papers and technical design documentation of new or special case designs, studies, etc. -Maintains client, industry, and regulatory agency contacts; participates in relevant professional organizations; attends and presents technical publications at industry events. -Collaborates and engages in strategic planning with sales staff to create proposals in response to current and potential client requests for proposal. -Acts as the primary point of contact for external client and related industry contact. -Supports project delivery team through interpretation of technical and regulatory issues, assisting with project scoping and budgeting, and achieving client satisfaction. -Provides technical guidance and training to more junior staff. -Mentors more junior staff and develops them for future growth within the discipline and firm. -May supervise the work of junior staff on project work. Successful Candidate can be based in Texas, California or Florida. \#LI-JR1 \#LI-HYBRID **Job Title:** Discipline Leader - Groundwater Systems **Group:** WSO **Employment Type:** Regular **Minimum Qualifications:** -Bachelor's degree in Science or related discipline. -Registration as a licensed Professional Geologist, as certified by ASBOG, within the resident state, if available, or a surrounding state, if not, is required for geologist positions. PE license required for those with a water resources background. -12 years of related experience (Hydrogeologist or Water Resource Engineer) -Equivalent additional directly related experience will be considered in lieu of a college degree. -Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. **Preferred Qualifications:** -B.S. in Geology with a M.S. preferred. -Texas Professional engineering (PE) license with a Water Resources background or ability to obtain a registration within six months. -Experience in groundwater engineering including municipal groundwater supply systems. -Ability to work on a variety of groundwater systems including brackish groundwater supply, Aquifer Storage Recovery (ASR), indirect potable reuse systems and Class I injection well systems. -Ability to participate in active drilling field work. -Ability to work on technical team with other disciplines to develop master planning and detailed design of groundwater systems. -Experience with regulatory approval/permitting for groundwater systems. -Experience or exposure with selection of corrosion resistant materials, downhole control valves or other recharge control systems, booster pump stations. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** South United States **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 15% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Driver's License Requirements:** An appropriate and valid driver's license is required. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $99k-131k yearly est. 60d+ ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Network technician job in Lafayette, LA

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $65k-87k yearly est. Auto-Apply 60d+ ago
  • IT Support Engineer I

    Xantrion 4.1company rating

    Network technician job in Lafayette, LA

    If you're looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT support engineer position. This is an on-site position that requires traveling to and working at client locations throughout the San Francisco Bay Area as well as at Xantrion's headquarters in Lafayette, CA. Primary Purpose and Function The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer's satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing Provide front line phone coverage, and participate in various call center groups Provide on-site assistance to clients within your local geography Provide excellent customer service to Xantrion's client base. Provide technical support as assigned for issues related to computer systems, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer satisfaction. Brief customers, as well as management, on the status of current resolution efforts. Work with third party support providers when necessary. Follow up with customers to ensure an issue has been resolved. Administration Submit semi-monthly timesheet and expense reports. Attending scheduled training and meeting sessions. Meet with your manager regularly to discuss opportunities and achievements. Service Desk Duties Ability to work a variable shift any time during Xantrion's business hours. Perform audits of customer information and systems as necessary to ensure accuracy. Take support tickets from the dispatcher. Update and schedule service tickets until issues have been resolved or further escalated. Perform other duties or special projects as assigned. Position Requirements Formal Education & Certification Bachelor's degree from a four-year university or equivalent experience (not required) Technical certificates are a plus. Knowledge & Experience Basic diagnostic and analytical skills. Basic competency in the use and troubleshooting of MS Office products. Experience using Windows 7, 10, and/or Mac OS. Basic computer literacy across both hardware and software. Ability to be proactive and able to take direction and establish ownership of issues through resolution. Personal Attributes Positive attitude. Strong written, oral, and interpersonal communication skills. Strong telephone presence with organized follow-up skills. Ability to follow established operating procedures Strong, service-oriented, customer-focused. Strong attention to detail. Experience working constructively in a team-oriented, collaborative environment. Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment. Demonstrated interpersonal skills, able to foster strong relationships internally and externally. Can follow directions, as well as apply judgment and be flexible as the situation warrants. Performance Metrics Manager and peer review of goal achievement. Coachability, willingness to work as a member of a team. Detailed ticket notes at every step of the resolution. Appropriate amount of time is correctly coded per day. Ticket queue is properly scheduled. Assigned tasks do not “fall through the cracks”. Internal and external customer satisfaction scores. Ticket closure rate relative to peers. Physical Demands Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort. Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain. Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision. Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills. Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease. Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain. Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity. Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed. Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation. Periodic Travel to Xantrion's Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation. Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds. Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety. Company Policy and Procedure Compliance Follow and support company policies and procedures as well as all local, state, and federal laws. Always maintain confidentiality of company and customer records and information. Maintain a professional image, adhering to Xantrion's dress code. Must have an existing cell phone (running current Android or iOS). If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details. When Working Remote Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing. Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private. Must use Xantrion-provided PC and headset to execute job functions. Benefits Salary range $60K - $70K; depending on experience. 100% of medical, dental, and vision for you and your family. 401K with company match up to 4% of salary. Certification reimbursement and annual training budget. 17 Days PTO per year in addition to paid training days. Bonuses for referring new clients or employees. Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time.
    $60k-70k yearly Auto-Apply 60d+ ago
  • ROPE ACCESS TECHNICIAN-LEVEL 1

    Performance Energy Services 4.0company rating

    Network technician job in Lafayette, LA

    The Rope Access Level I Technician is responsible for performing various crafts while accessing area via ropes. A Rope Access Level I Technician may only work under the direct, on-site supervision of a Rope Access Lead Technician or Supervisor (Level II or Level III). ESSENTIAL DUTIES AND RESPONSIBILITIES (This is a representative list of the duties the position may be asked to perform and is not intended to be all-inclusive.) * Have an unwavering commitment to Safety * Conduct behavioral based safety observations * Participate in daily JSEA planning discussion * Be able to demonstrate all the skills and knowledge required of a SPRAT or IRATA Level I RA Technician * Have a comprehensive knowledge of advanced rescue techniques * Ensure operational safety of all equipment * Assist other technicians as required * Perform other job-related tasks as assigned by supervision or management * Actively participate in client programs, planning and strategy sessions * Actively participate in client safety initiatives, incident investigations, etc. * Demonstrates strong adherence to Company policies and procedures, as well as Company values * Perform other duties as assigned by manager and/or supervisor MINIMUM QUALIFICATIONS AND REQUIREMENTS * High School Diploma or equivalent education * Must possess an active SPRAT or IRATA Level I Certification * Must demonstrate proficiency in theoretical knowledge, equipment and rigging, maneuvers, climbing and rescue/hauling * Valid TWIC (Transportation Workers Identification Card) * Basic written and verbal skills * Ability to perform work accurately * Must be reliable and have good time management skills * Physically and mentally fit * Ability to work productively in adverse conditions * Preferred technician with a combined knowledge & experience reading blueprints, adjusting, assembling, fabricating, & bolting components together * For new hires, must meet all Performance Energy Services employment qualifications in force at time of hiring, including successful completion of a background investigation and pre-employment drug screen * For new hires, must successfully complete all required training by Performance Energy Services
    $32k-48k yearly est. 26d ago
  • IT Specialist

    Infotech Solutions, L.L.C 3.4company rating

    Network technician job in Lafayette, LA

    Job DescriptionBenefits: Paid Mileage Simple IRA w/employer match Short-Term and Long-Term Disability Paid Vacation/Sick Time Health insurance The Information Technology Specialist will represent InfoTECH Solutions in resolving client issues. Specialists function primarily as experienced Tier 1 or 2 technical support personnel and mentor new employees and entry-level Tier 1 support personnel. Duties and Responsibilities Diagnose and repair technical issues with client hardware and software Install, maintain, and troubleshoot computer networks and connected devices Administer and support servers and associated software Monitor, analyze, and resolve automated alarms Interface with clients by phone, e-mail, and in-person Mentor and instruct I.T. Technicians in performance of job duties Enter and review time for support tickets Update and maintain client documentation Maintain and review inventory Requirements Position requires physical activities, but is not limited to climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, finger use, grasping, hearing, and seeing. Must be able to exert up to fifty (50) pounds, in the amount of force needed to lift, carry, push, pull, or otherwise Move objects up to 50 pounds. Ability to stoop, bend, and climb stairs and ladders as required to perform assigned job function. Ability to view a computer screen for long periods of time. Manual dexterity for operating computer and other office equipment. 3 years of experience in performance of similar job duties. Completed higher-education studies in an I.T. discipline. (Computer Science, Information Systems, etc.) may be substituted for equivalent years of experience. Benefits and Perks Paid Vacation/Sick Time Health Insurance Short-Term and Long-Term Disability Simple IRA w/employer match Paid Mileage
    $70k-97k yearly est. 28d ago
  • Support Technician

    Dave & Buster's, Inc. 4.5company rating

    Network technician job in Lafayette, LA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. * Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. * Assists the Guest with all requests and answers questions as needed and makes recommendations. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking, displaying, and securing merchandise in all storage areas. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists in daily maintenance and organization of tech room and storage areas. * Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. * Assists with general store maintenance as directed by management. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team Members. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work off an extension ladder. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 * 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly Auto-Apply 60d+ ago
  • Deskside Technician II

    Stefanini Group 4.6company rating

    Network technician job in Plaquemine, LA

    Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 10/11 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned Details: What do you need to succeed? TWIC required upon hire Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; #LI-LG1#LI-ONSITE
    $36k-47k yearly est. 60d+ ago
  • IT Specialist

    Saronic

    Network technician job in Franklin, LA

    Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a skilled and proactive IT Service Desk Specialist with a strong background in both traditional IT support and manufacturing technology environments. This role provides critical day-to-day technical support for a mix of office, lab, and production floor systems, ensuring uptime and reliability across our distributed and fast-paced operations. The ideal candidate combines technical depth, excellent problem-solving skills, and hands-on familiarity with supporting users and systems in both corporate and manufacturing settings.Key Responsibilities: Provide IT support for hardware, software, and network issues-including desktops, laptops, servers, printers, and mobile devices-across corporate and manufacturing environments. Support production and engineering systems, including equipment used in assembly, testing, and manufacturing operations (e.g., connected devices, industrial PCs, IoT sensors, etc.). Troubleshoot and resolve escalated issues in a timely manner while maintaining high levels of customer satisfaction and communication. Assist with setup and maintenance of network configurations-routers, switches, firewalls, and VPNs-within both office and production areas. Perform regular system maintenance, software updates, backups, and security patches to maintain optimal system performance. Administer and troubleshoot Active Directory, Office 365, Intune, and cloud-based services (Azure, AWS, Google Workspace). Manage provisioning and deprovisioning of users, accounts, and hardware (onboarding/offboarding). Support collaboration and connectivity between R&D, engineering, and production teams to ensure seamless technology operation across environments. Assist in the implementation of automation initiatives, imaging, and deployment tools to improve IT efficiency and consistency. Enforce and promote IT security best practices, including access control, data protection, and compliance with DoD-related cybersecurity policies. Maintain accurate documentation within the ticketing system (e.g., Jira, ServiceNow, or equivalent). Collaborate cross-functionally with Engineering, Operations, and Production teams to support equipment setup, system integrations, and ongoing reliability. Required Qualifications: Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). 3+ years of IT support experience, preferably within a manufacturing, industrial, or hardware engineering environment. Strong troubleshooting skills across hardware, operating systems (Windows, mac OS, Linux), and network components. Familiarity with manufacturing IT systems, including connected devices, production networks, and IT/OT segmentation principles. Experience administering Active Directory, Office 365, Intune, and cloud-based collaboration tools. Solid understanding of networking (TCP/IP, DNS, DHCP, VPN, VLANs). Experience using helpdesk/ticketing systems and asset management platforms. Excellent communication and customer service skills; able to translate technical details into accessible explanations. IT certifications (CompTIA A+, Network+, Security+, or Microsoft certifications) are highly desirable. Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $62k-92k yearly est. Auto-Apply 37d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Network technician job in New Iberia, LA

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $48k-67k yearly est. 21d ago
  • Computer Hardware Technician- Lafayette

    Smartech

    Network technician job in Lafayette, LA

    SMARTECH is a National Service Provider of PC , Server , and Printer maintenance and repair. If you are a highly motivated individual who is looking to work in a fast paced field service role and share our vision of providing industry-leading technical services then consider joining our team as an independent contractor ! When you partner with SMARTECH you talk to real people that want you to succeed. We offer a plethora of Dell certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Must have(s): Be local and/or live within 25 miles of the city/service area.Experience working with laptop hardware (specifically motherboards). Unrestricted work authorization.Valid driver's license Reliable transportation Smart phone Ability to pass a background check and drug screen. Nice to have(s):An IT related degree or technical diploma CompTIA A+ certification Please check your resume for accurate contact info including email and phone number.Please make sure all experience requirements are met and are prevalent on your resume. Working Place: Lafayette, Louisiana, United States Department : Unisys
    $32k-44k yearly est. 60d+ ago
  • NOC Engineer 4

    Global Data Systems 4.2company rating

    Network technician job in Lafayette, LA

    The NOC Engineer 4 role provides expert level contributions to internal and external projects, engagements, and incidents while working independently, as well as, with other engineers and support vendors to implement technology, diagnose problems and bring about successful resolution within designated Service Level Agreements (SLAs), Scopes of Work (SOWs), and / or Standard Operating Procedures (SOPs). ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: • Available to work irregular hours and provide on-call support, to include nights, holidays and weekends remotely and/or onsite at local Global Data Systems' office and/or customer premises. • Independently resolve assigned / escalated tickets. • Provide remote and/or field implementation and support services as designated in an engagement/project. • Maintain and support designated environment(s) infrastructure based on latest advanced technologies and methodologies. • Provide and sustain exceptional customer service to internal and external customers; communicate appropriately and professionally with customer designees. • Stay current on industry best practices. • Provide reports for internal and external use as directed. • Participate in the development of assigned Customer Reviews. • Manage assigned tickets, activities, projects in approved software (ConnectWise) and ensure all activity and project time is properly and thoroughly documented. • Ensure the timely and effective resolution of customer issues represented by tickets on various Operations ticket boards and in accordance with various SLA obligations. • Ensure assigned tickets are documented thoroughly to reflect time and work required for implementation or resolution of issue. • Participate in Operations meetings for departmental, process, and project planning. • Create / maintain SOPs (Standard Operating Procedures) as it pertains to the troubleshooting and configuration of customer / GDS managed equipment. • Follow all GDS Change Management processes and procedures. • Provide training and knowledge transfer to the team as needed and directed. • Performs other duties as assigned. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) • Associate's degree and ten years of technology-related experience working with personal computers, routers, switches and/or related networks; seven years of demonstrated customer service experience; OR an equivalent combination of education and experience. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. • Ability to deal with problems involving a few concrete variables in standardized situations. • In order to perform this job successfully, it is preferred that an individual has knowledge of Contact Management systems; Database software; Internet software; Spreadsheet software and Word Processing software. • Strong analytical and problem-solving skills to resolve operations issues. • Must be able to effectively communicate, both verbally and in writing. • Must demonstrate the ability to multi- task in high stress situations while working in a fast-paced environment. • Must be able to work with minimal supervision both alone and within a team environment.
    $52k-83k yearly est. 60d+ ago
  • Network Engineer - U.S. Citizenship Required

    CGI Technologies and Solutions, Inc. 4.5company rating

    Network technician job in Lafayette, LA

    **Category:** Cyber Security **Alternate Location(s):** United States, Louisiana, Lafayette ** J1225-0815 **Employment Type:** Full Time U.S. - CGI Federal roles - Keeping Americans safe (***************************** By playing this video you consent to Google/YouTube processing your data and using cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Federal Member, you have the opportunity to be a shareholder at CGI and join a family of 90,000 members strong. We are currently seeking candidates to join our successful Federal organization as a Network Engineer for an enterprise cybersecurity opportunity supporting our DHS CDM DEFEND program. The position involves troubleshooting network and AWS cloud issues to keep our clients operational. Candidates will design and configure build plans and create automated solutions that can be framed worked and re-used within the program as needed. This position is located in one of CGI Federal's offices in Fairfax, VA or Lafayette, LA; however, a hybrid working model is acceptable. You will be required to work in a CGI Federal office two days per week. **Your future duties and responsibilities:** - Manage and administer Palo Alto firewalls, including policy updates and threat management. - Configure and maintain Site-to-Site IPSec VPNs for secure inter-site connectivity. - Collaborate with hosting teams managing load balancers. - Monitor, troubleshoot, and optimize network performance using standard tools and methodologies. - Maintain comprehensive documentation for configurations, topologies, and operational procedures. - Contribute to network integration, solution design, and scalable infrastructure enhancements. - Oversee IPAM and DNS, and optimize load-balancing solutions, particularly F5. - Familiarity with Microsoft and Linux technologies. - Demonstrate strong teamwork and secure working practices. - Adaptability to work within a changing environment. - Exhibit strong organizational and written/verbal communication skills. - Update documentation such as standard operating procedures - Maintain a positive attitude and team focus. **Required qualifications to be successful in this role:** - Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required. - Must be able to obtain and maintain a DHS Entry on Duty (EOD) clearance. - Experience: 5-8 years of relevant experience in enterprise network engineering and support. - Proficiency with Palo Alto firewalls, Site-to-Site VPNs, and LAN/WAN architectures. - Solid understanding of TCP/IP, routing protocols (BGP, OSPF), and network security principles. - Experience troubleshooting network traffic flow in AWS infrastructure. Desired qualifications/non-essential skills required: - Experience with automation tools and scripting languages (Ansible) for network management. - F5 Load balancers - Experience in designing and implementing network security measures, including intrusion detection/prevention systems. - Knowledge of emerging technologies and trends in network security and cybersecurity. CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $100,800.00 - $245,500.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: - Competitive compensation - Comprehensive insurance options - Matching contributions through the 401(k) plan and the share purchase plan - Paid time off for vacation, holidays and sick time - Paid parental leave - Learning opportunities and tuition assistance - Wellness and well-being programs \#CGIFederalJob \#LI-MC3 \#DHSCareers **Skills:** + DNS / DHCP + English + Network Engineering + VPN (Virtual Private Network) **What you can expect from us:** **Together, as owners, let's turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_****************** . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.** We make it easy to translate military experience and skills! Clickhere (*************************** to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
    $63k-86k yearly est. 16d ago
  • IT Specialist

    Saronic

    Network technician job in Franklin, LA

    Job DescriptionSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a skilled and proactive IT Service Desk Specialist with a strong background in both traditional IT support and manufacturing technology environments. This role provides critical day-to-day technical support for a mix of office, lab, and production floor systems, ensuring uptime and reliability across our distributed and fast-paced operations. The ideal candidate combines technical depth, excellent problem-solving skills, and hands-on familiarity with supporting users and systems in both corporate and manufacturing settings.Key Responsibilities: Provide IT support for hardware, software, and network issues-including desktops, laptops, servers, printers, and mobile devices-across corporate and manufacturing environments. Support production and engineering systems, including equipment used in assembly, testing, and manufacturing operations (e.g., connected devices, industrial PCs, IoT sensors, etc.). Troubleshoot and resolve escalated issues in a timely manner while maintaining high levels of customer satisfaction and communication. Assist with setup and maintenance of network configurations-routers, switches, firewalls, and VPNs-within both office and production areas. Perform regular system maintenance, software updates, backups, and security patches to maintain optimal system performance. Administer and troubleshoot Active Directory, Office 365, Intune, and cloud-based services (Azure, AWS, Google Workspace). Manage provisioning and deprovisioning of users, accounts, and hardware (onboarding/offboarding). Support collaboration and connectivity between R&D, engineering, and production teams to ensure seamless technology operation across environments. Assist in the implementation of automation initiatives, imaging, and deployment tools to improve IT efficiency and consistency. Enforce and promote IT security best practices, including access control, data protection, and compliance with DoD-related cybersecurity policies. Maintain accurate documentation within the ticketing system (e.g., Jira, ServiceNow, or equivalent). Collaborate cross-functionally with Engineering, Operations, and Production teams to support equipment setup, system integrations, and ongoing reliability. Required Qualifications: Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). 3+ years of IT support experience, preferably within a manufacturing, industrial, or hardware engineering environment. Strong troubleshooting skills across hardware, operating systems (Windows, mac OS, Linux), and network components. Familiarity with manufacturing IT systems, including connected devices, production networks, and IT/OT segmentation principles. Experience administering Active Directory, Office 365, Intune, and cloud-based collaboration tools. Solid understanding of networking (TCP/IP, DNS, DHCP, VPN, VLANs). Experience using helpdesk/ticketing systems and asset management platforms. Excellent communication and customer service skills; able to translate technical details into accessible explanations. IT certifications (CompTIA A+, Network+, Security+, or Microsoft certifications) are highly desirable. Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $62k-92k yearly est. 7d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Network technician job in Lafayette, LA

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago

Learn more about network technician jobs

How much does a network technician earn in Lafayette, LA?

The average network technician in Lafayette, LA earns between $43,000 and $85,000 annually. This compares to the national average network technician range of $51,000 to $92,000.

Average network technician salary in Lafayette, LA

$60,000
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