Network technician jobs in Little Rock, AR - 228 jobs

The Senior Service Technician is responsible for repairing and reconditioning equipment in the Market Center and/or customer locations. Responsible for installation of equipment at customer accounts and is responsible for diagnostics of mechanical, electrical, and plumbing problems and takes corrective action. Provides customer assistance in resolving customer questions, problems, or complaints regarding equipment. This is a senior role; therefore, this person will be able to assist others with troubleshooting. Job Responsibilities ? Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment. ? Diagnoses problems and determines reasons and the nature of correction. ? Makes repairs or adjustments to equipment to return the equipment in working order. ? Cleans and maintains equipment on location including exchanging decanters and cleaning brewers. ? Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation. ? Repairs and refurbishes equipment in the Market Center; maintain spare parts levels. ? Ability to accurately capture work completed in company provided mobile device. ? Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product. ? Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations. ? Maintains service area and vehicle in a clean and organized condition. ? Follows company guidelines on safety and operates vehicle(s) in a safe manner. ? Completes weekly Driver Report and follows guidelines in the Fleet Manual. ? Follows all safety standards and policies set by manufacturers and company. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? High School Diploma or equivalent required. ? Working knowledge in repairing small electrical appliances. ? Willing to learn how to connect equipment to water sources, add additional lines and drainage when necessary. ? Must be willing to learn how to work with copper, braided, and pex lines. This skill is normally developed through six months to one year of experience in equipment service operations or through vocational training. ? The ability to read and write in English is required. ? Must also possess effective communication and customer service skills. ? Incumbent must have an acceptable driving record and a qualified driver?s license. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Description Training/Base pay rate of $17.00 per hour. The Base rate increases by .50 upon completion of training. We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills. If your post-training base rate, plus bonuses and commission don't bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule. Bonus Opportunity: Earn a Trained and Active Bonus of $1,000.00, paid in two installments: $500.00 at 60 days of employment and $500.00 at 6 months. About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Successfully upsell products and services to customers while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!

":"As a Traveling Field IT Technician, you will face a variety of technical issues, allowing you to creatively problem solve in a fast-paced environment. Specific duties will include traveling 50% of the time, overnight, to existing and new customer sites to handle onboardings, perform network documentation, toolset deployment and network assessments. You could be installing or maintaining firewalls, switches, access points and phone systems as part your duties. You will also cover various territories and perform maintenance support on a variety of computer equipment, printers and specialized KeyTrak equipment. Other duties will include maintaining an inventory or repair parts and documentation through our service tracking system. ","job_category":"Information Technology","job_state":"AR","job_title":"Traveling Field IT Technician","date":"2026-01-02","zip":"72201","position_type":"Full-Time","salary_max":"60,000. 00","salary_min":"60,000. 00","requirements":"Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must be able to lift at least 50 pounds on a consistent basis~^~One-year certificate from a college or technical school is preferred~^~Seasoned with Ticketing Systems, Local Exchange, and Email\/Server Migrations~^~Strong sense of Firewall Configurations, Cisco, and Networking~^~Accustomed to Imaging and VMware Virtualization~^~Knowledgeable on Cabling and Telco Circuits~^~Educated on VoIP, VLANs, DNS, BSOD, and GPO's~^~Direct experience with Microsoft 365, GSuite, Active Directory, and Azure AD~^~Ability to travel to project sites on a regular basis. Up to 50% overnight travel~^~Experience updating project and technical documentation~^~Must be able to attend a paid training class in Texas~^~Non-Technical Competencies: Excellent interpersonal skills. Reacts well under pressure. Attention to detail, creating a high degree of quality over quantity. Demonstrates accuracy and thoroughness towards all projects. A great attitude and eye for keen documentation. A deadline-driven mindset with multi-tasking expertise. Ability to use innovation and creativity in problem solving scenarios. Ability to work effectively in a team environment. Ability to independently organize and prioritize wor","training":"You will attend a paid training program in College Station, Texas for 4-weeks. The training is primarily a hands-on familiarization course on the equipment and software at customer sites. You will also learn more about our policies and procedures. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company vehicle for work purposes - Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

For more details please visit ************* wehco. com/JobDescriptions/2026. 01. 12%20-%20Systems%20Administrator-Technician%20(1)-Corporate. pdf

Enforces application security in all phases of the software development life cycle. Works closely with team members to define application security best practices, performs software architecture and design reviews, and supports the identification, interpretation, and remediation of vulnerabilities across a variety of applications, programming languages, and platforms. + UMS/EIE/CA setup, config, user management. + Automate workflow utilizing Python scripts to improve speed of migrating 65K users to Keyfactor backup, which decreased error rate 95% and increased batch account processing. + Ping Federate/DataSync SSO system configuration, update and troubleshooting. + User driven with day-to-day knowledge of PKI system, unlock shared mailboxes, and assist with projects and support team with PKI related incidents and Department wide initiatives while maintaining federal standards and procedures. + Act as Subject Matter Export with Tenable with identifying and resolving critical PKI vulnerabilities and ensuring robust security and patches. + Spear heading the SSL 47 day life cycle automation with researching solutions to automate and improve efficiency with SSL issuance. + Identifies additional application security related tools, conducts tool analysis, and provides recommendations on what tools will enhance security protocols. + Performs and conducts penetration tests and manual/automated code reviews. + Creates and delivers training developers and other relevant team members on Secure Code Development as well as other security protocols. + Designs, develops or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. **Minimum Qualifications** + Bachelor's Degree in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience. Master's Degree preferred. + 8-15 years of experience as an Application Security Developer, Application Security Analyst, or equivalent. **Other Job Specific Skills** + In-depth knowledge of and experience with security technologies, single-sign-on and identity management technologies. + Expertise with web system security concepts, including authentication, authorization (RBAC), encryption/hashing, SAML, and LDAP. + Advanced knowledge of web application vulnerabilities such as cross-site scripting (XSS), sessions hijacking, SQL injection, CSRF (Cross-Site Request Forgery), OWASP Top 10, and other attack vectors. + Hands-on experience with encryption, hashing, secure random number generation, key derivation, digital signatures, etc. + Advanced knowledge of network based, system level and application layer attacks and mitigation methods, and TCP/IP, HTTP/S, and related protocols. + Experience with static code analysis tools. + Familiarity with JavaScript, NodeJS, or other scripting languages and BurpSuite or other intercepting proxy tools. + Experience working with GIT source code management. + Understanding of Agile/Scrum methodologies is preferred. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $97k - $125k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

IT Systems Administrator Little Rock, Arkansas Managed Services Up to $110,000 per year Must be US resident A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2-3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments. What We're Looking For: An experienced IT Systems Administrator or IT Support Engineer 2-4 years of experience supporting cloud and on-prem solutions Strong communication and interpersonal skills Ability to work independently and as part of a team Key Responsibilities: Deliver advanced support for escalated technical issues in both cloud and on-premises systems Manage service tickets, prioritize requests, and ensure SLA compliance Maintain documentation and communicate scheduled maintenance updates Monitor performance, availability, and capacity of critical systems Support and implement data backup, redundancy, and disaster recovery plans Recommend system/process enhancements to improve security and efficiency Participate in on-call rotation, including occasional after-hours or weekend work Build strong relationships with clients and internal stakeholders to ensure service excellence Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI Technologies You'll Work With: This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Technologies in use include: Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory VMware, Azure Virtual Machines, Windows Server (2012-2025), HPE & Dell enterprise storage Barracuda Web Filter & Backup, MS Authenticator, Duo MFA PowerShell scripting, ConnectWise Automate, RMM tools If you're comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued. Why Join This Team? Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions. Joining this team means making a direct impact-helping to support and optimize the infrastructure that powers businesses across the country. IT Systems Administrator Little Rock, Arkansas Managed Services Up to $110,000 per year

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 02/08/2026 Type of Position: Professional Staff - Project/Program Administration Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): * Health: Medical, Dental and Vision plans available for qualifying staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department: ISS | Sec Supp Srvs Security Operations Department's Website: Summary of Job Duties: Under direct supervision, provides accurate and timely troubleshooting of security system and network cabling components. Perform installations of electronic control systems, which may include door access control, CCTV, intrusion detection, communication, cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. Responds to situations where systems have failed and action must be taken to isolate or repair problem equipment, software, or make configuration changes to return systems to full functionality. Qualifications: This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time. Minimum Qualifications: * Associate Degree in Computer Science or related field of study plus 1 year cabling, low voltage system, carpentry/building maintenance -OR- High School Diploma/GED with 3 years cabling, low voltage system, carpentry/building maintenance. Preferred Qualifications: * Bachelor's degree in information technology, Computer Science, or related field. * Customer Service experience preferred. * Arkansas Alarm License, Level 1. Additional Information: Salary Information: Commensurate with education and experience Required Documents to Apply: Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: N/A Frequent Physical Activity: Crawling, Crouching, Feeling, Hearing, Kneeling, Reaching, Sitting, Standing, Stooping, Talking, Walking Occasional Physical Activity: N/A Benefits Eligible: Yes

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Systems Admin in Little Rock AR, who will be responsible for installing, configuring and maintaining the applications environment. The Applications System Administrator will be responsible for installing, configuring and maintaining the applications environment. Responsible for performing software installations and maintenance to existing installations. Responsible for process and task automation through the use of scripting technologies such as Bash, Perl, and Python. Qualifications Scripting technologies such as Bash, Perl, Python, etc. Additional Information Webcam interview is acceptable.

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.Job SummaryThe Command Center Analyst (CCA) monitors the operations of the Enterprise computer and application network environment including hardware and software. The incumbent works closely with other CCAs, System Administrators, Engineers, and/or Developers to ensure proper functioning of all business services, services, applications, and technical services under CCA management to deliver AlwaysOn Availability for the company to provide the necessary services for Members and Providers. The Command Center operates 24x7x365 in designated office locations which includes evenings, weekends, and some holidays and are responsible for the successful completion of all scheduled data processing workload.Requirements EDUCATION Bachelor's degree in related field. In lieu of degree, five (5) years' related experience will be considered. LICENSING/CERTIFICATION Network, Virtualization, Operating Systems and/or but not limited to other related certifications preferred. EXPERIENCE Minimum three (3) years' experience in networking systems, computer repair, or network operations, data-processing, production scheduling software. ESSENTIAL SKILLS & ABILITIES Basics of Server Administration in Windows and Linux Operating Systems Basics of Virtualized Infrastructure Basics of Network Administration including Subnetting Basics of Data Center Infrastructure Ability to build and leverage Technical Diagrams Ability to run and read a packet capture Ability to write low code and/or no code scripts for resolution of monitoring events Ability to use ITIL Framework including Service Design, Incident, Change, Event, and Problem Technical Troubleshooting Skills of Identify and Isolate Management Production Scheduling Software - such as (JCL, CA7, AppWorx) Domain Name System (DNS) Dynamic Host Configuration Protocol (DHCP) Monitoring application administration Systems Documentation Active Directory TCP/IP SAFe, Agile Skills• Cross-Functional Communications • Data Center Infrastructure Management (DCIM) • Decision Making • Monitor Processes, Materials, or Surroundings • Network Administration • Office Softwares • Oral Communications • Organizing • Packet Capturing • Problem Solving • Scripting • Server Admin • Troubleshooting • Virtualized Network Functions (VNF) • Written CommunicationResponsibilities• Adheres to all change enablement related practices and policies including participation in the enterprise's Change Advisory Board (CAB) • Assists in workload preparation, set-up, and performs reruns due to JCL errors, hardware malfunctions, bad input data, and job preparation errors • Completes assigned work on time and/or makes every effort to do so prior to notifying leadership including incidents, requested items, stories, problems, job abends, and any other tickets • Conducts problem management practices include acting as problem record owner facilitating the problem tasks to bring about continual improvement • Configures monitoring tools to ensure we advocate for mean time to detect and resolve in conjunction with application and technical owners • Defines and documents the monitoring service to the enterprise including vendor contacts, budgeting, lifecycle management, integrations, and execution of a roadmap • Embodies and models the attributes of the I&O operating model and acts as the standard bearer for the ideals • Engages with the appropriate vendors outside of I&O including Facilities, Physical Security or any other Telecommunications Provider to ensure that circuits are up and operational • Ensures all records are updated including runbooks, CMDB, and business rules in ServiceNow to ensure we are making programmatic decisions • Ensures availability of all online networks within standard and ensures timely completion of nightly batch processing • Ensures that all security policies, procedures and EDP standards are followed not limited to vulnerability management, change and configuration management, and findings management • Initiates appropriate event, incident, and if necessary, major incident processes to ensure that the company's services are available for member and provider facing operations by advocating for the event • Monitors the operation of the enterprise business services, services, applications, and technical services & communication lines including monitoring the mainframe systems health and performance, as well as managing the AppWorx queues • Participates in the appropriate on-call rotation adhering to the documented expectations • Takes the appropriate actions in the spirit of continual improvement when a defect, or area of improvement is noted in either records, practice, process, or operating of monitoring CertificationsSecurity Requirements This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual. Segregation of Duties Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual. Employment TypeRegular ADA Requirements 2.2 General Office Worker, Semi-Active, Local Travel - someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within the metropolitan area by vehicle as essential functions of the job.

The IT Support Technician role is to ensure proper computer operation so that the users can accomplish business tasks for Bumper to Bumper Auto Parts. Answering customer questions and assists in resolving customer problems. Must be able to manage multiple tasks and demands at the same time in an environment that is fast paced and moderately stressful at times. Problem resolution may include the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands on help at the desktop level. Check us out at btbautoparts. com and apply today! Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc. (PWI). We employ over 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family. Essential Duties and Responsibilities include the following. Other duties may be assigned. Ensure that end users are receiving the appropriate assistance; receiving, prioritizing, documenting, and actively resolving end user help requests Delivering support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives Following all procedures related to the identification, prioritization, resolution and follow up of end user help requests, including the monitoring, tracking, and coordination of help desk functions; and troubleshooting applications and software for all internal customers, such as operations, development, and other business units Problem resolution or support may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Perform other incidental and related duties as required or assigned. Our Benefits (all benefits are based on eligibility and subject to change)401(k) employer matching Company Paid Vacation, Holidays, and Sick DaysMedical, Dental, and VisionCompany Paid Basic Life Insurance & Long Term Disability Short Term DisabilityFlexible Spending AccountsAdditional Supplemental Life InsuranceAccident InsuranceHospital IndemnityEmployee Assistance ProgramEmployee Purchase DiscountsScholarship ProgramEarning Incentives and BonusesSupervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies:Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; keeps technical skills up to date. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance. Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form. Cooperation - Exhibits tact and consideration. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments. Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality. Quantity - Meets productivity standards; completes work in timely manner. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have basic knowledge of computer hardware, experience with desktop and server operating systems, working knowledge of a range of diagnostic utilities, and knowledge of the Microsoft Office suite of products. Certificates, Licenses, Registrations A valid driver's license with a clean driving record is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to high, precarious places. The employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and outside weather conditions. The noise level in the work environment is usually moderate. Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 02/08/2026 Type of Position:Professional Staff - Project/Program Administration Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ISS | Sec Supp Srvs Security Operations Department's Website: Summary of Job Duties:Under direct supervision, provides accurate and timely troubleshooting of security system and network cabling components. Perform installations of electronic control systems, which may include door access control, CCTV, intrusion detection, communication, cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. Responds to situations where systems have failed and action must be taken to isolate or repair problem equipment, software, or make configuration changes to return systems to full functionality. Qualifications: **This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.** Minimum Qualifications: Associate Degree in Computer Science or related field of study plus 1 year cabling, low voltage system, carpentry/building maintenance -OR- High School Diploma/GED with 3 years cabling, low voltage system, carpentry/building maintenance. Preferred Qualifications: Bachelor's degree in information technology, Computer Science, or related field. Customer Service experience preferred. Arkansas Alarm License, Level 1. Additional Information: Salary Information: Commensurate with education and experience Required Documents to Apply: Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:N/A Frequent Physical Activity:Crawling, Crouching, Feeling, Hearing, Kneeling, Reaching, Sitting, Standing, Stooping, Talking, Walking Occasional Physical Activity:N/A Benefits Eligible:Yes

**National Support Eng - CT - req1618** Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered. **RESPONSIBILITIES** + **InTouch Center & Front Line Support** + Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database. + Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes. + **InnerVision Development** + Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs. + **CMSC & NPI Support** + Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities. + **Training Academy Support** + Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required. + **Overall Service & Business Performance** + Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions. + **Customer & Internal Technical Support** + Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. **QUALIFICATIONS** + Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills. + Ability to develop and maintain effective internal and external working relationships. + Ability to travel both nationally and internationally. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + Minimum 7 years Applied technical experience. + **Pay Range $107K to $193K** \#LI-LP1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

Meta is seeking a Connectivity Engineer to join the Design Engineering and Construction (DEC) team. Our data centers are the foundation upon which our innovative services are delivered, and our rapidly scaling infrastructure operates. The team lights up Meta 's global data centers, delivering the physical infrastructure that connects the world to the videos, feeds, and other information stored on Meta 's server banks.The DEC Connectivity Engineer will provide site level support to ensure DEC telecommunication projects are being executed on schedule, within budget and at the level of quality specified. Connectivity Engineer will be the key point of contact for managing the full project life-cycle including project kick-off all the way through production turnover into operations. DEC Connectivity Engineer is highly collaborative with cross-functional partners at the Data Center Headquarters, our on-site contractor, and other data centers globally. **Required Skills:** Connectivity Engineer, Leased - Data Center Design, Engineering, & Construction Responsibilities: 1. Project Planning & Control - Create, maintain, and report on site project and program scope, schedules and milestones. Work closely with site project management team throughout the project lifecycle from the creation of project and program plans through project close out 2. Learnings - Continually review ongoing projects for efficiencies in schedule, budget, and opportunities to enable cross-functional partners to be successful. Document data points to assist with field coordination of projects. Support development of project management best practices and initiatives, coordinating SOPs/SIPs with vendors, and participating in global and regional standards. Coordinate lessons learned with the DEC Center of Excellence 3. Forecasting - Support project controls team with forecasting and budget efforts as required. Share current project status with upstream and downstream partners, ensuring crisp and complete handoffs between teams 4. Technical Reviews - Establish milestones for equipment purchase and track and report against these milestones Assist with the selection and review of a contractor to support the structured cabling work within a data center 5. Metrics - Report progress and risks on site projects and other initiatives to key stakeholders 6. Workflow - Work with installation partners to establish and track milestones. Conduct pre-project planning, project handoffs, and ensure design delivery and verification. Identify and respond to project risks and high-priority issues rapidly and effectively through effective action and appropriate escalation. Track and manage project change order requests 7. Vendor Field Management - Responsible for all connectivity activities (OSP/ISP) within construction, projects on site including tracking and reporting actual progress related to schedule expectations. Set and communicate clear expectations together with the immediate site team, build key relationships with our installation partners and drive best practices, safe working environment and execute to a vision of 'right first time.' 8. Quality Assurance - Perform physical inspections to ensure vendor work meets DEC quality standards throughout the lifecycle of the data center. Validate physical installs, test reports, build accuracy, material and local code compliance including constructability reviews on multiple design phases 9. Technical Field Lead - Technical lead for industry and Meta standards, responsible to lead product evaluation, design, and installation methods in the field including scope clarification, design and installation details as the owner of the Request for Information process 10. Technical Coordination - Develop solutions to in-field scope-gap or clash issues. Partner with DEC design and engineering teams to digitally support design reviews, BOM reviews, and as-built drawing validations 11. Communications & Cross functional team engagement - Liaise with construction partners to ensure deliverables are met during new builds and retrofits. Coordinate with logistics partners, vendors, and suppliers to ensure a smooth end to end flow of materials as needed. Work closely with the relevant teams to proactively communicate progress and project risks and initiatives to key stakeholders 12. Safety - Ensure that vendors adhere to safety obligations in accordance with local regulations and DEC Safety best practices. Lead a 'safety first' evironment, with open and transparent communication. Acknowledging appropriate EHS practices 13. Travel - Position is remote and will require a minimum of 50% travel **Minimum Qualifications:** Minimum Qualifications: 14. 5+ years' experience in project management 15. Experience engaging and guiding stakeholders 16. Experience providing solutions to construction related problems 17. Experience with MS Office and Google Suites **Preferred Qualifications:** Preferred Qualifications: 18. Experience reviewing and leading installations to design documents and specifications 19. Data center development and/or construction management experience 20. Experience with Primavera 6 21. Experience managing IT or IP Network deployment projects in a mission critical environment requiring coordination across multiple disciplines for the delivery of a common goal 22. Experience in leading deployments of Network/Structure cabling infrastructure 23. Experience with fiber optic testing at scale inclusive of complex troubleshooting 24. Experience with outside plant cabling (OSP) deployments including OTDR/OLTS testing 25. Experience with Quality Assurance and Quality Control, including progressive inspections and acceptance **Public Compensation:** $123,000/year to $176,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Apprenticely is helping Southern Administrative Services, LLC hire a Level 2 IT Support Technician in Little Rock, AR. About the Employer: Southern Administrative Services, LLC is an administrative management and consulting company based out of Little Rock, Arkansas and Alexandria, Louisiana. We specialize in back-office administrative functions to assist Skilled Nursing Facilities around Arkansas manage and improve their processes to deliver continuously-improving quality of care for their residents.What's an Apprenticeship? An apprenticeship is a full time position with a focus on learning! During your first year of employment, you are guaranteed formal training, a mentor, and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. You're encouraged to apply even if your experience doesn't precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT! How does the interview process work? We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employer's needs, we'll share your resume or ask you to apply directly with them. After that, the employers will continue with their recruiting and interview process. If you are a match, an offer will be made for you to get started in your new apprenticeship role! We'll be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success! Keep in touch with us on social media Linkedin . Facebook . Instagram ******************** The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30SMS terms: Arkansas Center for Data Sciences (ACDS) DBA Apprenticely offers you the option to engage in SMS text conversations about your application for jobs and training programs. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. View our Privacy & SMS Policy: ****************************************

ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Desktop Technician for one of our client in Little Rock, AR. Job Description The Desktop Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems Northwest Region located in Fort Smith, AR Travel Required- travel expenses reimbursed. Valid Driver's License Current Vehicle Insurance Certificates Local Candidates to Ft. Smith: In-person interviews in Little Rock Tests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems. Coordinates and links computer systems, within an agency and the state, to increase compatibility and to share information. Consults with management to ensure agreement on system principles. Expands or modifies systems to serve new purposes or improve work flow. Determines computer software or hardware needed to set up or alter system. In addition, this person will be required to provide limited after hours support, 24 x 7 on a rotating basis. Qualifications: PC Imaging Windows XP/7/8 operating system Active Directory Experienced in Microsoft Office Suite File and Print Management Cisco Switch set-up and troubleshooting Remote Access Management (LogMeIn) Wireless Communications (including wireless device provisioning and data restore) PC Application support Must possess strong customer service qualities and the ability to work in a team environment Must have outstanding problem solving capabilities, strong analytical skills and be able to handle multiple tasks concurrently Must have strong verbal communication skills Strong customer service qualities and the ability to work in a team environment Additional Information Ask IT Consulting Inc.| 33 Peachtree St., Suite 100 |Holtsville, NY 11742 Website: **********************

Job Description Provide technical support and assistance to end-users within an organization. This role involves troubleshooting and resolving hardware and software issues, managing IT-related requests, and ensuring the overall functionality of the organization's IT infrastructure. The administrator acts as a point of contact for users seeking technical help, providing solutions to problems with computers, networks, and software applications. DUTIES AND RESPONSIBILITIES include the following: Log and track IT support tickets and ensure they are resolved in a timely manner. Maintain accurate records of incidents, requests, and resolutions to build a knowledge base for future reference. Respond to and resolve user issues related to hardware, software, and network systems. Assist the department with projects required to monitor or help expedite the work process. Assist with user account creation, password resets, and access control issues. Maintains the highest level of confidentiality within the department. Works to identify trends and provide solutions to recurring issues. Ensures high-quality customer service and timely ticket resolution. Acts as a resource regarding departmental activities and operations for the Sr. Director of Information Technology and other department management. Maintains workflows within the helpdesk system to aid automation of processes. Maintains and identifies issues with the Imprivata profiles for new and existing software related to user lockouts. Advises the Information Technology Department of any relevant or important information pertaining to the responsibilities of the department or the operations of the company. Escalate complex issues to higher-level technical support when necessary. Maintain a comprehensive knowledge base of troubleshooting guides and frequently asked questions for the helpdesk system. Places and receives telephone communications in a cordial and helpful tone of voice, taking accurate messages as needed, and relaying the same to the appropriate person(s). Maintain maintenance alerts for all reoccurring events within the department. Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings. Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports. Must be able to maintain an appropriate Gaming License. Responsible for maintaining a consistent and regular attendance record. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE High School diploma or General Education Degree GED required; bachelor's degree from a four-year college or university preferred. Minimum of three to five years' strong IT experience required. SPECIAL QUALIFICATIONS You must possess excellent communication skills and be able to maintain the highest level of confidentiality within the department and the company. Must be computer-literate, with appropriate software; ability to take accurate minutes of meetings required. LANGUAGE SKILLS Ability to read, analyze, and interpret documents, such as safety rules, maintenance manuals, and policies and procedures. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply logical understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the functions of this job. While performing the duties of this job, the associate is regularly required to talk or listen. The Associate is also regularly required to stand, walk; sit; and use hands to finger, handle, or feel objects, tools, or controls. The associate is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environmental characteristics described here represent what associates may encounter while performing the functions of this job. The noise level in the work environment is usually moderate. When on the casino floor, and other work areas, the noise level may become loud. When on the casino floor or other designated areas may be subjected to tobacco smoke and/or bright flashing lights. Saracen Casino Resort is an equal opportunity employer.