About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery.
Position Responsibilities
Team Management:
Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching.
Set performance goals and conduct regular performance evaluations.
Foster a positive work environment that encourages collaboration and continuous improvement.
Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage.
Service Desk Operations:
Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues.
Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement.
Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary.
Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution.
Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives.
Customer Service:
Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service.
Ensure timely and effective communication with end users regarding the status and progress of their IT requests.
Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions.
Identify trends in user feedback and implement proactive measures to improve customer satisfaction.
Continuous Improvement:
Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement.
Stay up-to-date with industry best practices and emerging trends in IT service management.
Implement service desk enhancements and initiatives to optimize efficiency and service quality.
Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades.
Reporting and Analysis:
Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction.
Analyze data and metrics to identify patterns, trends, and areas requiring attention.
Use insights from data analysis to drive process improvements and operational efficiency.
Coordination of new employee onboarding including account creation and laptop imaging.
Assist with management and administer systems to track business assets.
Manage the hardware lifecycle to meet business requirements within budget.
Assist with and support the use of technology for conferences both physical and virtual.
Administer the service management systems.
Required to be on-call as needed for emergency situations.
Other responsibilities and duties, as assigned.
Minimum Education & Experience Required
A minimum of 5 years' experience in related field.
A minimum of 3 years' managerial experience.
Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience.
Experience in infrastructure development or support including developing and managing to budgets.
Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations.
Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery.
Experience implementing or using service desk management software tools to manage and provide accountability to the organization.
Experience with ITIL management best practices.
Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site)
Technical Knowledge and Skills
Ability to guide others in resolving complex issues of significance to the organization.
Exceptional organizational, project planning, and time management skills.
Ability to inform, educate and influence supervisors and employees to support technology goals and objectives.
Proven track record of developing and/or implementing standard service desk practices and procedures.
Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality.
Strong analytical skills.
Comfort with multi-tasking.
Familiar with customer support and technology.
Other
Ability to travel to various bank locations as needed.
Compensation
Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements
This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$95k-125k yearly 5d ago
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Network Operations Center Specialist
Adnet Systems, Inc. 3.8
Network technician job in Greenbelt, MD
The AEGIS contract has an immediate need for a Network Operations Center/System Support Specialist at NASA's Goddard Space Flight Space Center (GSFC) in Greenbelt, Maryland. The AEGIS contract provides high quality integrated communications services for secure voice, video and data solutions and services to NASA customers worldwide. This position supports ensuring that Telemetry and Command data flows for NASA's spacecraft and aeronautical missions flow smoothly.
Job Responsibilities:
* Support NASA Communication (NASCOM) at GSFC, a fully integrated 24x7 network operations center, including working non-standard shifts, weekends, holidays, and mission-critical coverage periods as required.
Monitor and troubleshoot NASA's Mission Network using a suite of network management, diagnostic, and performance-analysis tools to ensure continuous, reliable communications for mission-critical operations.
* Provide operational oversight and basic maintenance support for enterprise network equipment, including Cisco routers and switches and Juniper routers, following established configuration and change-control procedures.
* Operate and support NASA-unique communications hardware, ensuring proper functionality, timely fault isolation, and adherence to mission-specific operational requirements.
* Support day-to-day network operations by responding to alerts, analyzing anomalies, escalating issues appropriately, and maintaining situational awareness of all active mission circuits and services.
* Collaborate directly with other NASA centers, mission partners, and external customers to resolve real-time network, dataflow, and system-level issues that are unique to NASA's mission environment.
* Participate in the testing, validation, and implementation of new network services, upgrades, and technology integrations, including documenting results and providing operational feedback.
* Maintain accurate operational logs, incident reports, and shift-handover documentation to ensure continuity across a 24x7 mission operations environment.
* Adhere to NASA operational standards, security requirements, and configuration management practices, ensuring compliance with all mission and agency directives.
* Successfully complete both a written and practical certification exam covering NASCOM operations and Mission Network procedures within 180 days of hire.
* Contribute to continuous improvement efforts, including updating procedures, identifying operational risks, and recommending enhancements to tools, workflows, and monitoring capabilities.
Required Education and Experience:
* High School and four years of experience.
Desired Education:
* Bachelor's degree in a related field and 10 years of relevant experience, or a high school diploma and 15 years of relevant experience.
Skills:
Required
* Strong understanding of TCP/IP networking concepts, including routing, switching, and protocol behavior in mission-critical environments.
* Proficiency in IP addressing, subnetting, and network segmentation, with the ability to interpret and apply addressing schemes in real-time operations.
* Excellent written and verbal communication skills, with the ability to clearly document issues, coordinate with peers, and communicate with mission partners.
* Hands-on experience with industry-standard networking platforms, including Cisco, Juniper, and Ciena devices.
* Effective cross-team communicator, capable of coordinating network and customer issues with engineering, operations, and external technical groups.
* Ability to multi-task in a high-tempo operational environment, responding quickly and accurately to real-time dataflow and network anomalies.
* Willingness and ability to work non-standard hours, including rotating shifts, nights, weekends, and holidays in a 24x7 mission operations center.
* Familiarity with network monitoring and management tools, such as NNMi, Spectrum, MRTG, or similar platforms.
* Experience supporting Wide Area Network (WAN) connectivity, including troubleshooting, performance analysis, and fault isolation.
Desired
* Familiarity with standard trouble-ticketing workflows and incident management processes; currently utilizing BMC Remedy and transitioning to ServiceNow.
* Experience using data analyzers, network probes, and diagnostic/performance measurement tools to isolate and resolve complex network issues.
* Proficiency with basic network diagnostic commands, including traceroute, ping, and related utilities.
* Knowledge of WAN transport technologies, such as SONET, MPLS, and other carrier-grade protocols.
* Experience working with commercial telecommunications carriers, such as AT&T, Verizon, or equivalent service providers.
* Understanding of transmission principles and legacy transport technologies, including T1, T3, DS-3, OC-3/48, and related circuits.
* Knowledge of serial interfaces and standards, such as RS-232, V.35, and RS-449.
* Basic familiarity with Linux, including navigation, log review, and simple command-line operations.
Clearance:
* Candidate must have or be able to obtain a Public Trust with a Level of Confidence of 50 or higher.
Desired Certifications / Training:
* Holds either a current CCNA, CCNP or JNCIA
Travel (if any):
* Occasional travel to Huntsville, Alabama may be required.
$57k-85k yearly est. 2d ago
Blue Planet, Advanced Technical Support Engineer NA
Ciena 4.9
Network technician job in Severn, MD
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is the global leader in high-speed connectivity, building adaptive networks to empower customers, partners, and communities to thrive in the AI era. Join us as an Advance Technical Support Engineer in our Blue Planet division to shape the future of network orchestration and inventory management.
How You Will Contribute:
Serve as the primary contact for Blue Planet customer cases and issues, ensuring prompt and effective resolution.
Analyze, troubleshoot, and resolve production and non-production deployment challenges while providing feedback to internal teams for continuous improvement.
Collaborate with engineering teams to address and resolve technical issues, delivering solutions to customers.
Develop workarounds to reduce customer dissatisfaction and enhance functionality.
Advocate for customer needs internally while ensuring deployment plans and timelines are successfully achieved.
Provide insights to product management and R&D teams to drive future product enhancements.
Travel as needed to support customer deployments and engagements.
The Must Haves:
Bachelor's degree in a related field with 5+ years of experience, or Master's degree with 3+ years.
Strong analytical and problem-solving skills in customer-facing roles.
Expertise in debugging, monitoring, and troubleshooting, with the ability to collect and analyze information efficiently.
Proficiency in automation tools to streamline data collection and minimize downtime.
Exceptional written and oral communication skills, capable of deep technical analysis and high-level product discussions.
Independent working capability with flexibility to support globally distributed teams, including occasional weekend and extra hours.
Solid understanding of telecom evolution (3G, 4G, 5G) and RAN architecture.
Experience with data networking and IT applications solutions across OSI layers 2-7, including Telco vendor CLI/configuration knowledge.
Nice to Haves:
Advanced Linux skills with scripting expertise.
Network troubleshooting experience and familiarity with OSS/BSS/Network Management systems.
Programming knowledge in Java, Python, and Shell scripting.
Database proficiency (PostgreSQL, Neo4j, MySQL).
Knowledge of SNMP, Syslog, ICMP, and SSH protocols.
Hands-on experience with RESTful APIs, Kafka messaging bus, BPMN, and TOSCA.
Familiarity with open-source technologies such as Logstash, Kibana, Elasticsearch, Nagios, Grafana, Swagger API, and Open-API.
Deployment experience in cloud environments (AWS, Azure, GCP, OpenShift, WRCP) and CI/CD pipelines (Jenkins, GitHub).
#LI-BS1
Pay Range:
The annual pay range for this position in Canada is C$82,200 - C$131,400.
The annual pay range for this position in US is $82,300 - $131,500.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$82.3k-131.5k yearly 4d ago
Lead Platform Engineer (TAL, CED Management Systems) - Global Payment Network
Capital One 4.7
Network technician job in Annapolis, MD
Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. As a Platform Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.
About the Team: The Lead Platform Engineer / Principal Connex Environment Database Engineer holds a pivotal role in the design, implementation, and ongoing maintenance of Connex Environment Database within the HPE NonStop Connex Switch platforms. This position requires a comprehensive mastery of CED management systems, extensive familiarity with HPE NonStop infrastructure, and a deep understanding of Debit Card Transaction processing within the Connex Switch application suite. The incumbent will champion best practices in data integrity, security, and performance optimization, ensuring business continuity across all Connex production and test environments. The candidate will join a team that supports over 400 changes each month which includes vetting change requests coming from partners, keying in the changes to CED, peer review, functional testing, regression and deployment.
General Responsibilities:
Work with product owners to understand desired application capabilities and testing scenarios
Continuously improve software engineering practices
Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies
Lead the craftsmanship, availability, resilience and scalability of your solutions
Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 4 years of experience with Connex Environment Database
At least 4 years of experience with HPE NonStop Connex Switch Platform
Preferred Qualifications:
5+ years of experience with AWS
2+ years of experience in Agile practices
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $149,800 - $171,000 for Lead Platform Engineer
Houston, TX: $149,800 - $171,000 for Lead Platform Engineer
McLean, VA: $164,800 - $188,100 for Lead Platform Engineer
Riverwoods, IL: $149,800 - $171,000 for Lead Platform Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$164.8k-188.1k yearly 3h ago
Network Engineer Team Lead - USCIS AES2
ITC Federal, Inc. 4.7
Network technician job in Camp Springs, MD
ID 2026-1474 Remote No
JOBTITLE: Network Engineer Team Lead AGENCY SUPPORTED: Department of Homeland Security (DHS) - USCIS OIT Architecture Engineering Support (AES2) POSITION TYPE: Full-time CLEARANCE REQUIREMENT: Must be able to obtain DHS Suitability security clearance, which typically requires 2-4 weeks for processing and must be completed prior to the start date.
ITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in information technology and information assurance/security to assist this client in achieving its mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
The project supports USCIS's Office of Information Technology by delivering enterprise IT architecture, engineering, and solution development services. The team partners across OIT to design, implement, and optimize secure, reliable, and scalable enterprise networks supporting mission-critical operations.
The Network Team Lead will manage and lead a team of network engineers responsible for designing and implementing computer and information networks-including LAN, WAN, intranets, extranets, and other data communications networks. This role requires extensive experience in network infrastructure design, cloud technologies, and automation, with a proven ability to improve network availability, scalability, and security in large enterprise environments. The Network Team Lead will oversee network modeling, analysis, and planning, develop network diagrams and documentation, and work closely with the Security team to ensure robust security measures across all networks.
Responsibilities
Manage and lead the network engineering team to design, implement, and maintain enterprise LAN, WAN, intranet, extranet, and data communication networks.
Perform network modeling, analysis, and planning, including forecasting and capacity management for enterprise networks.
Design and implement critical network infrastructure solutions that increase availability, reliability, and security.
Develop network diagrams, documentation, and regular status reports on network activities.
Collaborate closely with the Security team to plan and implement security controls across the network.
Guide the team in adopting infrastructure and network automation platforms and coding practices.
Develop and maintain technology roadmaps to support long-term enterprise network strategy.
Provide leadership, mentorship, and oversight for the network engineering team.
Qualifications
REQUIRED:
A minimum of 10 years of experience as an Engineer or Architect specializing in network infrastructure services.
At least 4 years of experience with cloud technologies (Azure and AWS required; Google Cloud Platform (GCP) desired).
A minimum of 5 years of experience designing critical network infrastructure for large/complex networks.
Experience with infrastructure and network automation platforms and coding.
Experience designing and implementing enterprise network solutions that improve availability and security.
Experience developing technology roadmaps.
Strong leadership, communication, and team management skills.
Must be eligible to obtain DHS Suitability clearance.
Preferred Qualifications:
Experience with USCIS programs.
Experience working on Agile projects.
Experience with enterprise integration services.
Experience with orchestration and automation platforms.
Familiarity with Artificial Intelligence (AI) in enterprise network operations.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is based onsite in Camp Springs, MD. Candidates must be able to work in a standard office environment and participate in in-person meetings and operations as required.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$90k-114k yearly est. 2d ago
Systems Administrator
Teksystems 4.4
Network technician job in Millington, MD
Our Customer is looking for a Junior to Mid-level Systems Admin. Need experience supporting the servers, desktops, Lan/Wan equipment that support their control room apps. * Infrastructure * Desktop Support * Windows 10, 11 * Server Hardware support * NetApp
* Vmware
* PowerCLI
* PowerShell
* Windows Networking Experience
* NERC CIP Compliance
* ServiceNow
* JIRA
* Change Management Procedures
* Strong Communication Skills
* Leadership
*Primary Skills: *Desktop Support, Windows 10 & 11, Server Hardware Support, Windows Networking, ServiceNow, JIRA, Change Management, NERC CIP Experience, Strong Communication, Leadership
*Secondary Skills: *NetApp, VMware, Cisco MDS, PowerCLI, PowerShell
*Experience Level*
Entry /Mid Level
*Job Type & Location*This is a Contract position based out of Windsor Mill, MD 21244.
*Pay and Benefits*The pay range for this position is $40.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Windsor Mill,MD 21244.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$40-40 hourly 2d ago
Help Desk Technician
Leisnoi, Inc.
Network technician job in Baltimore, MD
Job Title Help Desk Technician Education N/A Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary Grade Date Needed By Job Type Full-time Travel
JOB DESCRIPTION
Help Desk Technician
Reports to: IT Project Manager - Professional Services Line of Business
Subsidiary: Leisnoi Enterprise Solutions, LLC
Location: Baltimore, MD or Durham, NC
Job Status: Regular Full -Time
Position Summary:
Call Center Environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, soft, mainframe access and print problem determination/escalation. All employees are considered mission critical and are expected to report even during inclement weather conditions.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Initial Call Intake Function, normally performed by the Customer Service Representative, provides detailed interaction/incident document of reported problems utilizing the incident management system is required for both real-time voice and virtual reported problems.
The contractor documents and provides problem analysis and resolution on a wide variety of hardware, software, video, main frame, and network problems.
Additionally, the contractor dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedures (SOP).
Customer Service Representatives also utilize operational communications systems within the Service Center to communicate real-real-time events to management and customers as required.
The Contractor Shall:
Utilize email, instant messaging and other monitoring tools to remain aware of current issues affecting widespread availability.
Respond to customer calls concerning general inquiries, providing "how to" assistance for specific problems.
Accept and process virtual call inquiries, providing "how to" assistance for specific problems.
Accept and process virtual call inquires for hardware and software.
Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve or escalate to incident (level-2).
Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current.
Close all tickets only when a problem has been resolved to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets.
Create a report detailing all open, severity-1 issues encountered up until the time of the report creation and submit to the designated distribution list.
Gather information and follow required diagnostic procedures.
Adhere to the Standard Operating Procedures (SOP).
Education:
The candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification.
Candidates supporting this function shall have a minimum of one year experience service in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label Switching (MPLS), VoiIP, and Cisco Routers.
Office Location and Travel: Durham, NC or Baltimore, MD
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly lost to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally list and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
Candidates can email their resumes to and must also apply online at Leisnoi.com.
Leisnoi is an Equal Opportunity Employer
Leisnoi considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Leisnoi Corporation, may legally grant certain preference in employment opportunities to Leisnoi Shareholders and their Descendants. EOE/AA/M/F/D/V
# of Hires Needed
4
Exemption Type
Non-Exempt
$41k-73k yearly est. 5d ago
Optical Network Engineer lead
Compqsoft 4.0
Network technician job in Fort Meade, MD
Apply Description
Job Title: Optical Network Engineer Lead
Client: DISA
Clearance: DOD Secret or Higher
Requirements
CompQsoft is seeking a highly skilled Optical Network Engineer Lead , to join our DISA program team in Fort Meade, MD. This is an exciting key position and opportunity to leverage your experience, skills, and leadership by providing support for end-to-end engineering solutions for DISN projects. As a Optical Network Engineer, you will provide support for the planning and implementation of solutions across multiple technologies and platforms in the DISN and provide end-to-end integrated solutions ensuring mission success. You will support technical planning, analysis, engineering, and testing for DISN initiatives and make technical recommendations.
Responsibilities (include, but not limited to):
* With minimum guidance, provide top-level technical expertise, including performing in-depth and complex systems analysis.
* Provide support for the planning and implementation of solutions across multiple technologies and platforms in the DISN.
* Perform circuit analysis and provide end-to-end integrated technical solutions.
* Support and provide design packages that include topology drawings, equipment listings, circuit analysis, and network traffic analysis.
* Identify, assess, and present options and recommendations for meeting functional and technical requirements.
* Utilize MetaSolv Solution (MSS), replacement for Network Change and Configuration Management (NCCM), and other DISA processes and supported databases.
* Provide transport technical solutions for generating and issuing Telecommunications Service Orders (TSOs), and Telecommunications Service Requests (TSRs).
* Utilize DISA systems and tools to include DISA Storefront (DSF), World-Wide Online Support System (WWOLS), DISA Implementation Information Exchange (IIex), and Air Force Telecommunications Certifications Office Support System (TCOSS).
* Develop Implementation Requests (IRs) and Bill of Materials (BOMs) documentation for equipment installations as required.
* Interact with project management to plan project schedules and provide technical direction.
* Support mission partners to satisfy interoperability requirements.
* Provide Tier support at various levels.
* Instruct, direct, and check the work of other task personnel.
Experience/Qualifications:
* DoD and/or Government program experience preferred; DISA experience a plus.
* BA/BS in a technical discipline (engineering, information technology, etc.) with at least 10 years of experience.
* Strong routing protocols experience: BGP, MPLS/RSVP, OSPF, IS-IS, Multicast, Layer-2/Layer-3 Virtual Private Network (VPN), Carrier Supporting Carrier (CsC), Synchronous Optical Networks (SONET), Optical Transport Networking (OTN), Dense Wavelength Division Multiplexing (DWDM), Wide Area Networks (WAN), Broadband Internet, and Software Defined Wide Area Network (SD-WAN), etc.
* Knowledge of DISA Telecommunications services (IP, voice, video).
* Working knowledge of Microsoft Office Tools: PowerPoint, Word, and Excel
* Excellent communication (verbal and written) and interpersonal skills
Special Requirements/Security Clearance
* DoD Active Secret Clearance Required
* DoD Approved 8570/8140 Certification Required, i.e., Network+ CE, Security+ CE, CISSP or similar
* Must be a US Citizen
* No/Limited travel is expected
Desired Experience/Qualifications
* Technical expertise in design review, lab testing & test report, implementation plan and deployment of new advanced large-scale complex DoD networks.
* Experience configuring and performing crypto testing and troubleshooting using various protocols.
* Experience reviewing security requirements set by DoD agencies for the NIPRNET network protection; assess and analyze current NIPRNET network architecture; propose and analyze potential solutions.
* Experience with Network test equipment/Traffic Generator such as IXIA, Spirent Test Center, Smartbits and Agilent N2X
* CCNP or JNCIP or equivalent routing and switching experience
* Experience configuring Filter Based Forwarding (FBF), Multi-Hop Bidirectional Forwarding Detection (MBFD), HSRP, 802.1Q, SONET and SNMP a plus
* Working experience with network security products (Firewalls, IDSs, SIEMs) a plus
$97k-124k yearly est. 2d ago
Northrop Grumman (DoD SkillBridge) - Principal Network Communications Administrator
Northrop Grumman 4.7
Network technician job in Linthicum, MD
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: Top SecretTRAVEL: NoDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
NG- Military Internship Program Description:
As one of the largest global security companies in the world, Northrop Grumman is proud to help our nation's military personnel make the transition to civilian careers. Approximately 1/4th of Northrop Grumman's 100,000 employees self-identify as veterans, and more than 1,600 are reservists.
The Northrop Grumman Military Internship Program (NG-MIP) is an approved SkillBridge Program under Dept. of Defense Instruction 1322.29. The NG-MIP program is an opportunity for transitioning service members to gain valuable civilian work experience through an individual internship during their last 6 months of service, for up to 180 days. The Northrop Grumman Military internship Program is open to all ranks and experience levels. SkillBridge participants are not eligible for compensation from Northrop Grumman, as they continue to receive military compensation and benefits as active-duty service members.
Responsibilities for this internship position are:
Northrop Grumman Corporation (NGC) has developed the Northrop Grumman - Military Internship Program (DoD SkillBridge) utilizing the DoDI guidance for SkillBridge. During this program the service member will be on-site at his or her host company performing an individual internship in an entry to mid-level career type role. The service member will be on the job training supporting a work schedule equivalent to 40 hours per week. Outlined below are the Goals, Objectives, and Outcomes for the program.
Goals
- Provide transitioning service members fellowship-style job skills training during the last portion(s) of their military commitment. This program is specifically designed to offer internships that result in the potential to transition to a full-time opportunity as the conclusion of the training. Interns will serve as a pipeline for high-speed, motivated military candidates into NGC.
Objectives
- Service Members who complete the Intern program will be highly-trained, capable, future employees that align to the specific needs of the organization and are prepared to meet the NG mission “Defining Possible” on Day 1. This program provides a comprehensive internship experience including professional development, networking with leadership, and training specifically focused on NG leadership principles, company history, customer/stakeholder engagement, product and service overview, and core job responsibilities.
Outcome
- Offer transitioning service member a rewarding opportunity to join the Northrop Grumman team.
DoD SkillBridge Eligibility:
Has served at least 180 days on active duty.
Is within 12 months of separation or retirement.
Will receive an honorable discharge.
Has taken any service TAPS/TGPS.
Has attended or participated in an ethics brief within the last 12 months.
Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of internship.
Job Description:
Northrop Grumman is seeking a highly experienced Principal Network Communications Administrator to join our dynamic team of technical professionals. The candidate selected for this position will be required to work on-site, full-time, at our Linthicum, MD or Redondo Beach, CA campus - this is not a remote work opportunity.
Responsibilities will include but not be limited to the following:
Maintain smooth operation of local area, worldwide, and virtual private networks (VPN).
Plan, evaluate, and coordinate installation and/or reconfiguration of hardware and software elements of data and/or voice communication network.
Maintain technical expertise in all areas of networks and computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs, bridges, gateways, etc.
Propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings.
Prepare and ensure that appropriate network documentation exists, including operational instructions.
Provide regular monitoring and network analysis regarding short- and long-range planning for in-house systems.
Coordinate third-party maintenance for network equipment.
Design network or portion of network that includes selection of hardware and software packages.
Plan, manage, and implement network designs in support of customer requirements in collaboration with team.
Develop technical solutions to technical problems which require the regular use of ingenuity and creativity.
Support network teams in project designs to clarify project requirements and provide design solutions in accordance with standards.
Perform troubleshooting analysis of network infrastructure and associated systems.
Document network hardware and software technology components.
Install and configure routers, switches, and firewalls (Cisco/Palo Alto).
Implement and troubleshoot LAN technologies such as VLANs, trunking (port tagging), spanning-tree, and protocols.
Provide third-level support and troubleshooting of network problems.
Exercise considerable latitude in determining technical objectives of assignment.
Implement and troubleshoot WAN technologies such as EIGRP, BGP, OSPF, and telco circuits (T1, T3, OC3).
Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments.
Manage timely resolution of all critical and/or complex problems meeting SLA requirements.
Basic Qualifications:
Master's degree with 3 years of relevant experience, or a Bachelor's degree with 5 years of relevant experience, or an Associate's degree with 7 years of relevant experience; a High School Diploma/GED with 9 years of relevant experience may be considered in lieu of a completed degree.
Current DoD 8570 IAT level II baseline certification (example: Security+ CE).
Current DoD Top Secret level security clearance (at a minimum), to include a closed investigation date completed within the last 6 years, or must be enrolled in the DoD Continuous Evaluation Program (CEP) in order to be considered; the required security clearance must be maintained as a condition of continued employment.
The selected candidate will be required to obtain and maintain access to Special Programs as a condition of continued employment.
Experience designing and maintaining LAN & WAN based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls).
Experience in the use of network analysis tools (i.e. WireShark, SolarWinds, Opnet, etc.).
Experience with Microsoft Office, Visio, Project, PowerPoint and Excel.
Preferred Qualifications:
Bachelor's degree in Network Engineering.
Cisco CCNA and 6 years experience in network design, analysis, and administration of Cisco routers, switches, hubs, and Palo Alto firewalls.
Previous experience troubleshooting network procedures and best practices and experience with network challenges associated with systems integration, including COTS integration, capacity analysis, and system architecture design.
Familiarity with network management applications such as Splunk, Panorama, and/or Cisco ISE.
Experience in the use of network analysis tools (i.e. WireShark, SolarWinds, Opnet, etc.).
Experience designing and maintaining LAN & WAN based networks.
Experience with managing routing protocols on LAN environments.
Demonstrated leadership skills and/or previous experience managing small teams.
Ability to lift equipment weighing up to 40 pounds is required.
Ability to work after hours, and weekends, as needed.
#MPR
Primary Level Salary Range: $98,900.00 - $155,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$98.9k-155.4k yearly Auto-Apply 6d ago
Network Engineer
Aerovironment 4.6
Network technician job in Maryland
The primary role of the Network Engineer is to provide planning, design, implementation, operation, and support of secure, enterprise-scale network infrastructures. This role focuses on maintaining high-performance, mulit-platform, and multi-system networks while proactively diagnosing performance issues and implementing improvments. The Network Engineer ensures network availability, reliability, and security in mission-critical environments and provides technical leadership in complex network operations.
Positions Responsibilities:
Design, implement, configure, and support enterprise network infrastructures, including routers, switches, firewalls, and security appliances.
Install, configure, and maintain CISCO routing and switches platforms, including Cisco 7600, 6500, and 3750 series devices.
Develop and translate network security requirements and policies into detailed device configurations.
Monitor, troubleshoot, diagnose, and resolve network performance, connectivity, and security.
Monitor, troubleshoot, diagnose and resolve network performance, connectivity, and security issues.
Manage and support Cisco ASA firewalls, VPN technologies, intrusion detection and prevention systems (IDS/IPS), and network management tools.
Design and implement enterprise-level ISP-level backbone network to support mission-critical operations.
Lead and guide small technical teams inresolving complexnetwork and infrastructure problems.
Provide technical direction for the operation, configuration, Optimization, and maintenance of network devices.
Ensure network environments meet security, compliane, and operational requirements.
Basic Qualifications:
Minimum of 15 years experience in network engineering, including routing, switching, and network security.
Extensive experience supporting enterprise-scale and secure network environments.
Strong hands-on experience with Cisco network and security technologies
Demonstrated ability to lead technical teams and resolve complex network issues.
An active TS/SCI with Polygraph
Salary Range: $150,000 - $265,000
The BlueHalo, AV company pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Determination of official compensation or salary relies on several factors including, but not limited to, level of position, job responsibilities, geographic location, scope of relevant work experience, educational background, certifications, contract-specific affordability, organizational requirements, alignment with local internal equity as well as alignment with market data.
Clearance Level
Top Secret with Poly
ITAR Requirement:
T
his position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: **********************************
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
U.S. Citizenship required
$74k-97k yearly est. Auto-Apply 18d ago
Junior System Administrator
T-Rex Solutions 4.1
Network technician job in Fort Meade, MD
Job Description
Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared System Administrator to join our dynamic team in the Ft. Meade, MD area.
Responsibilities:
Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Requirements:
Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required. 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years.
3+ years of System Administrator experience
Experience with:
Configuration and Maintenance of Virtual Machines
Linux operating systems
Scripting languages (e.g. Perl, bash, etc.)
OS and Software application patching (e.g. IAVA, Version updates)
Attention to detail and time management
Active TS/SCI w/ FSP
Desired Skills:
Understanding of and/or experience with:
Docker containerization and Kubernetes orchestration
Public Key Infrastructure (PKI)
Secrets/Vault Management
IdAM directories (active directory and/or LDAP)
Ticket tracking tools (e.g. Jira, Redmine, RT Tracker)
Networking/Load Balancing
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $80,000 - $100,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
$80k-100k yearly 9d ago
{"title":"System Administrator Level 1"}
Jasint
Network technician job in Annapolis, MD
Job Title: System Administrator 1 Location(s): Annapolis Junction, MD Hours: Regular Full-Time Salary Range: $120k - $140k/yr Clearance Requirements: requires a current and active TS/SCI with Poly at the time of application. What you will be doing:
* Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
* Manage IT system infrastructure and any processes related to these systems.
* Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
* Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
* Provide support for the escalation and communication of status to agency management and internal customers.
* Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
* Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
* Provide support for implementation, troubleshooting and maintenance of IT systems
* Manage the daily activities of configuration and operation of IT systems
* Provide assistance to users in accessing and using IT systems
* Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and
resolution of problems
* Provide support to IT systems including day-to-day operations, monitoring and problem
resolution for all of the client/server/storage/network devices, mobile devices, etc.
* Provide support for the escalation and communication of status to agency management and internal customers
* Optimize system operations and resource utilization, and perform system capacity analysis and planning
* Provide in-depth experience in trouble-shooting IT systems
* Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
* Provide support for the dispatch system and hardware problems and remain involved in the resolution process
* Configure and manage UNIX and Windows (or other applicable) operating systems and
installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Position Requirements
Minimum Requirements:
* Five (5) years experience as a SA on programs and contracts of similar scope, type, and complexity is required.
Education/Certifications:
* Bachelors degree in a technical discipline from an accredited college or university is
required.
* In lieu of a Bachelors degree, four (4) years of additional SA experience may be substituted.
Physical Demands:
This is largely a sedentary role; however, some filing is required. This would require the ability to move files, open filing cabinets and bend or stand as necessary.
Why JASINT?
At JASINT we are proud to boast a together we can attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels and thats why we are seeking you!
We understand and respect the dedication and sacrifice that is required to serve our nations greatest efforts, and our commitment in turn is to support YOU!
JASINT cares about your work life balance and offers competitive benefits to help you at every stage of your personal and professional life: Retirement/401k, 100% Employer paid health, dental, vision for employees, flexible spending accounts, (HSA/FSA), STD/LTD, professional development, tuition reimbursement, spot award recognition, PTO, Holidayseven 2 (two) additional floating holidays to use at your discretion!
* JASINT offers both internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours, are friends of JASINT! *
JASINT provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify please visit dhs.gov/e-verify.
$120k-140k yearly 29d ago
Junior System Administrator
Interclypse Inc.
Network technician job in Maryland
Interclypse is seeking a full-time (40 hour/week) junior system administrator in Annapolis Junction, Maryland. We use a combination of vendor capabilities both on-premise and in the cloud to support internal corporate and numerous customer projects. The individual for this position must be a self-starter but will receive mentorship and guidance from the Director of IT.
Our junior system admin position is an entry-level position geared towards individuals with limited system administrator experience. Our unique career development program will provide the individual with mentorship, continuous learning opportunities, and the empowerment needed to grow as a DevOps engineer, software engineer, or other technical disciplines.
Responsibilities:
Setup and manage new and existing applications, tools, services, and cloud environments
Manage Windows and Linux (Debian/Ubuntu) systems
Work with software engineering teams
Requirements
Education:
Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, or other relevant technical degrees
Required Qualifications:
Experience with Linux scripting and automation
Understanding of networking (Subnetting and TCP/IP)
Object oriented programming skills
Desired Qualifications:
Experience with the following technologies:
Experience with Windows Group Policy and Powershell
Experience with Ansible and/or Terraform/OpenTofu
Experience with AWS or Azure
AWS or Azure Certifications
Willingness to learn on the job while getting things done
Able to work in an agile environment
Desire to do programming
Why You Will Love Interclypse
You want to work for an adaptive company that moves at your speed.
You want a healthy work-life balance.
You want to work with a passionate team on an important mission.
You want to work for an organization that values and appreciates you.
You want to work for an organization that invests in your growth.
You want the option for career mentorship, both in technology and in business.
You value a company with a strong culture of growth and support.
Employee Impact Program: Every employee has the opportunity to be rewarded for the contributions they can make toward the long-term health of the company, our customers, and our employees. This program, combined with our comprehensive benefits, time off, and leave programs, allows you to design a career and compensation program that enables unmatched flexibility while ensuring company, customer, and employee health and prosperity.
Benefits
Personal Time Off (PTO) for vacations, holidays, illnesses
Parental Leave
Bereavement Leave
Jury Duty Leave
Retirement: Unlimited 401K match up to 8% of your salary up to the federal maximum
Financial education and planning support
Health Insurance (Medical, Dental, Vision)
Health Savings Account (HSA)
Medical and Dependent Care Flexible Spending Accounts (FSA)
Employee Assistance Program
Life Insurance
Accidental Death and Dismemberment Insurance
Disability: Short-term and long-term disability coverage
Educational support
Company apparel
Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours and more.
Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection
EOE AA M/F/Vet/Disability: Interclypse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
The base salary range provided is not adjusted for geographic differences associated with where the work is being performed.
Actual salaries will vary depending on factors including but not limited to location, candidate's experience and education/training, internal peer equity, and market and business considerations.
$55k-67k yearly est. 60d+ ago
System Administrator (SA) Skill Level 1
Adaptic
Network technician job in Maryland
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
This position requires a current TS/SCI security clearance with polygraph.
Requirements
The Level 1 System Administrator (SA) shall possess the following capabilities:
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Qualifications:
Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree.
$55k-67k yearly est. 60d+ ago
System Administrator (Skill Level 1-3)
Strategic Analytix
Network technician job in Maryland
About the role
Strategic Analytix is looking for a skilled System Administrator with experience in troubleshooting and maintenance of Information Technology systems. This employee will manage IT system infrastructure and any processes related to these systems. They will provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/storage/network devices, etc. Provide help desk and escalation problem identification, diagnosis, and resolution of problems. They will provide support for the escalation and communication of status to agency management and internal customers. Lastly, the system admin will support for the dispatch system and hardware problems and remains involved in resolution process.
What you'll do
System Administrator (SA) Requirements
Provide support for implementation, troubleshooting and maintenance of IT Systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration inter dependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Qualifications
Clearance Level
TS/SCI level clearance with a Full Scope Polygraph.
Skill Level 1:
Experience:
Five (5) year's experience as a SA in programs and contracts of similar scope, type and complexity is required.
Education:
Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Certification:
CWIP IAT Level 1 required.
Skill Level 2:
Experience:
Ten (10) year's experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Education:
Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Certification:
CWIP IAT Level 2 required.
Skill Level 3:
Experience:
Fifteen (15) year's experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Education:
Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Certification:
CWIP IAT Level 3 required.
$55k-67k yearly est. 60d+ ago
AIS/IT Security Administrator Mid
Mag 4.6
Network technician job in Fort Meade, MD
At MAG, we provide and enable real-time situational awareness to help our customers make the world smaller and safer. We are laser focused on serving our customers by providing technical expertise, operational excellence, and flawless execution. Relentlessly driven by our dedication to service and performance, we have become the leading independent provider of manned/unmanned full-spectrum outsourced ISR services in the world. Our success is due entirely to the high caliber of employees we recruit, hire, and retain. At MAG, we look for individuals who thrive in a high-performance environment where challenges are the norm and success are expected.
MAG Aerospace is seeking a resourceful Mid Level ITprofessional to develop and maintain networks. They will monitor network performance, optimize server capacity, and secure networks and data. They also repair network errors at client locations and perform network upgrades. They will provide support for daily Information Systems operation, maintenance and administration of assigned networks.
**_***Requires a current Top Secret security clearance. A CI Polygraph will be required within 6 months.***_**
**_Must be a US Citizen_**
**Essential Duties and Responsibilities**
Duties include, but not limited to:
+ Provide day-to-day infrastructure maintenance for NCWDG AIS systems,
+ Provide system engineering services to troubleshoot/correct network, system andsoftware failures as reported by network users of the Command networks,
+ Provide training and support for AlS personnel on network configuration,troubleshooting, operational procedures and use of software packages on the Commandsystems and networks,
+ Draft and maintain up-to-date system drawings to accurately reflect the configurationof the Command's classified computer networks,
+ Provide communications network support to on-going PMO sponsored research anddevelopment programs involving information systems mission requirements
+ Provide general system engineering support of AIS systems for the Command
+ Summarize, evaluate, and meet user needs and expectations for ATS functions,
+ Identify system data, hardware. or software components required to meet user needs,
+ Create an IS disaster recovery plan,
+ Provide software and hardware architectural analysis
+ Provide testing & evaluation support for network systems,
+ Maintain and troubleshoot video teleconference establishment over secure networks
+ Assist with designing and fielding special purpose systems for critical missions, andprovide recommendations for hardware and software procurement.
+ Maintain the Command's computer network operations.
+ Ensure that all servers,switches, routers, crypto, fiber connections, attached leased circuits and distant endhardware are all fully operational,
+ Manage user accounts.
+ Ensure accounts which include individual's profiles areaccurate and up to date.
+ Archive accounts as personnel detach from the Command,Configure and maintain, routers, and switches, using system management products
+ Create disk images for OS deployment to new computers-and remotely preloadcomputers with standard software configurations,
+ Draft technical documents discussing new technologies and how they could impactexisting networks,
+ Provide developmental system evaluations and recommendations to optimize AISR&D efforts,
+ Assess product integration and provide interaction recommendations to optimize AISR&D efforts,
+ Perform and complete system and product development and integration as directed
**Requirements**
**Minimum Requirements**
**Experience:**
+ Minimum of 5 - 8 years applied work experience as a AIS/Network engineer
+ Possess general knowledge and understanding of the following operating systems and/or applications:
+ Windows Server 2008/2012 Mail (Exchange server 2010) or newer
+ Directory Service (LDAP and AD) DNS
+ DHCP TCP/IP routing
+ Servver Monitoring (SCOM)
+ IPS/MARS
+ MS Backup exec
+ Windows 10
+ ACAS
+ SOlar Winds
+ RHEL 5 or newer
+ VMWare ESXI
+ Sharepoint 2013 or newer
**Education:**
+ Bachelors degree in IT related field or have 3 years of additional applied work experience
**Clearance:**
+ **Active TOP SECRET clearance**
+ Possess **eligibility** for access to be **upgraded to a** **TS/SCI** in the **NEAR** future upon hire - (ALL HIRES WILL MAINTAIN AN SCI - MAG Will Upgrade your TS to TS/SCI - IF YOU POSSES THE BACKGROUND TO BE UPGRADED)
+ Be able to successfully pass a Counterintelligence (CI) polygraph examination in the future
+ Possess an investigation that is current within 6 years
+ Personnel who are enrolled in CE will also be eligible
**Other Qualifications:**
+ Must be a US Citizen.
+ Must hold the following certifications in current status:
+ DODD8140.01
+ Security + CompTIA Advanced Security Practioner or CISSP
\#LI-VF1
**Special Note**
The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements.
**Benefits and Compensation**
At MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAG's Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: ********************************** Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $120000 to $140000 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of MAG's total compensation package for employees.
**Need help finding the right job?**
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**Job Locations** _MD-Ft. Meade_
**ID** _2026-7998_
**Work Region** _CONUS_
**Category** _Information Technology_
**Type** _Regular Full-Time_
**Clearance** _Top Secret/SCI_
$120k-140k yearly 14d ago
Network Administrator
Avid Technology Professionals 4.7
Network technician job in Laurel, MD
CISCO Hardware (firewall, routers, & switches) Network Administrator IAT I (depending on TO assigned) IAT II (depending on TO assigned) PMP (depending on TO assigned) Cloud Services :: Professional/ Expert/Specialty: AWS, Azure or related Cloud Service Provider offering the Agency offers (depending on TO assigned)
OpenStack Certification (COA-Administrator) or two (2) years of OpenStack development or integration (depending on TO assigned)
VMware :: VMware Certified Design Expert in one of the following: VCDX: VCDX-DCV, VCDX-NV, VCDX-CMA or higher (depending on TO assigned)
• Minimum education and experience level: High School/GED with twenty (20) years of relevant experience.
• TS/SCI with full scope polygraph
$83k-108k yearly est. 60d+ ago
IT System Administrator (TS/SCI with Polygraph)
Red Alpha
Network technician job in Columbia, MD
A day in the life:
As an IT System Adminstrator, you will support our mission critical prime program by assissting with the installation, configuration, and integration of new systems/applications into client IT environements. These include cloud, network, LDAP, and certificate-based infrastructure.
What you bring to the table:
Infrastructure Integration:
Understanding of fundamental networking concepts (IP addressing, DNS, subnets)
Understanding and Experience with:
LDAP/Active Directory structure and authentication
SSL/TLS certificate usage and basic management
Awareness of security best practices (e.g., user permissions, patching)
Cloud Infrastructure:
Understanding of basic cloud computing concepts (IaaS, PaaS)
Familiarity with AWS components such as EC2, IAM, and S3
Containers & Orchestration:
Basic knowledge of Docker (images, containers, volumes)
Awareness of Kubernetes and how container orchestration works (actual experience not required but a plus)
Support & Sustainment:
Ability to perform system health checks and basic troubleshooting
Comfortable using system logs and monitoring tools
Familiar with documenting procedures and resolutions
Client Engagement & Communication:
Ability to interact with clients and internal teams professionally
Strong communication and problem-solving skills
Willingness to learn and adapt to changing client environments
Additional Requirements:
5+ years of professional experience in IT including 3+ years experience in system administration
A Bachelor of Science Degree in Omputer Science or a related technical discipline from an accredited institution
Active TS/SCI with Polygraph
Eagerness to learn and grow in a fast-paced technical environment
Willingness to work off-hours occasionally for updates or incident resolution
Exposure to Git or version control systems
Experience using command-line interfaces (CLI)
Interest in automation or infrastructure-as-code (e.g., Ansible, Terraform)
Bonus Skills:
Experience with Kubernetes and container orchestration
Entry-level certifications preferred:
CompTIA A+, Network+, or Linux+
AWS Certified Cloud Practitioner (a plus)
Docker Certified Associate or CKA (a plus)
The total package:
Our total compensation package was strategically designed with our members in mind with the intention to: reward our members for their hard work and commitment to our customers' missions; allow members to share in Red Alpha's success as we continue to grow and expand our footprint; provide long-term career opportunities through stability and internal mobility; and provide the resources our members need to support themselves
and
their dependents in the form of a robust benefits package. Our total compensation package includes a competitive base salary and benefits such as health, life/disability, 401k, paid time off, professional development, and generous bonus programs. Please visit our benefits tab for additional information.
Salary Range:
Disclosed pay ranges are a general guideline, and are not a guarantee of a final salary or compensation. Our approach in determining final salaries takes into consideration a number of factors such as education, certifications, total years of relevant professional experience, actual level of expertise, and the responsibilities of the role itself.
Based on the outlined roles, responsibilities, and requirements, the projected pay range for this position is: $95k - $125k annually
Some of our additional perks and benefits include:
Retire sooner than planned:
Get closer to retirement with up to 10% in 401k contributions, immediately vested.
Have a career AND a life:
Enjoy up to 5 weeks of leave (25 days of personal time off) and 11 paid floating holidays.
Stay at your best:
As a member, we'll pay 100% of your premiums for comprehensive health, dental, and vision insurance. We'll also pay the majority of the premiums for your family. Let's not forge free access to a fully equipped state of the art gym!
Keep current on new technologies and technological advancements
: $5250 per year towards ongoing education, trainings, certifications, and maintaining professional memberships.
Dress in style:
Spend up to $300 per year on company branded merchandise featuring top quality brands such as Under Armour, Nike, Carhartt, YETI, etc.
Enjoy the culture:
Attend fun company events throughout the year such as our Oktoberfest, summer picnic, and annual holiday party! These are all in additon to your team events which may include happy hours, baseball games, snowboarding, RenFest, and more!
Every day, our elite customers are pushing through "the grind" to defeat the enemy, even putting their lives on the line for our freedom. Rise to the occasion with us to deliver engineering excellence, to match their dedication to this nation. Join us as we
bring digital transformation to the fight!
$95k-125k yearly Auto-Apply 60d+ ago
Systems Administrator - Jr, Mid, Sr
SRC Technologies 4.1
Network technician job in Fort Meade, MD
We have a variety of Systems Administrator openings. Below are just some of the skills sets that can match with our openings. Not sure if you're a fit? Submit your resume and we will contact you via email to let you know!
Do you have any of the below skills? Apply today!
Linux/Unix Administration
Windows Administration
Tier 1, Tier 2, and Tier 3 Support
Scripting
VmWare
Active Directory
Jira
Dataflow Management
Docker
Kubernetes
AND MORE!
$54k-66k yearly est. 60d+ ago
Network Administrator Iv
Mindlance 4.6
Network technician job in Baltimore, MD
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Network Administrator Iv
Location: Baltimore MD.
Duration: 12+ Months contract
Responsibilities
2 plus years (less than 5 years) of solid hands on experience in Voip helpdesk or Voip engineer experience
Experience with IP Networking and VOIP Monitoring
Solid understanding of Core VOIP technology's
Solid Cisco UC knowledge understanding
Good Customer Service, oral and written communication skills
Time Management and able to follow up on incident closure
Responsible for taking escalation calls from Tier 1 staff and working on tickets regarding UC issues
Able to take direction from Senior staff
Flexible scheduling as various shifts may come up or work priority's may change
Ability to take part in on call rotation
Should have strong working knowledge of the following (Required):
Self-Skills:
Excellent Customer communication skills both oral and written
Communicative skills to convey a situation in a professional and logical manner
The ability to prioritize multiple assignments and meet deadlines
Strong organizational skills and ability to exercise sound judgement in any given service scenario
Ability to follow organization guidelines for change management
Ability to document responses to customer issues within ticketing system
The desire to learn more within the UC industry and be highly motivated to take on new challenges
Unified Communications
Familiar with handling CUCM Macd's
Familiar with troubleshooting Cisco Voip Gateway's, FXO, FXS, translation patterns, RP, CSS, PT, HG, Codec issues, Sip debug
Analog and digital Telephony ( I.E. T1, PRI, SIP)
Endpoints ( Cisco phones and video end points
MACD work within different complex VOIP design setups
Handset and headset troubleshooting experience
Ability to pull monitoring reports and call logs from a UC centralized reporting system which touches all UC technologies
Data Services
Basic Knowledge of Routing and switching
Basic knowledge of Spanning tree, EIGRP, BGP
Should have ability to learn or currently have the following (preferred):
Unified Communications
Oracle SBC\EBC troubleshooting experience
Avaya experience
Skype for Business troubleshooting
Microsoft Unified Messaging
Data Services
UC principals through firewalls
DMZ knowledge
Additional Information
Ankit Bhargava Contact at ********************** --************