Helpdesk / Desktop Support Technician Onsite $25 an hr.
Network technician job in Memphis, TN
ONSITE in Memphis.
Provide Tier 1-2 helpdesk and desktop support for end users in a Windows environment
Troubleshoot hardware, software, and basic network connectivity issues
Support laptops, desktops, printers, mobile devices, and peripherals
Manage tickets using a standard ITSM tool and document resolutions clearly
Assist with user onboarding, offboarding, and account access requests
Escalate complex issues to engineering or infrastructure teams as needed
1+ year of hands-on helpdesk or desktop support experience required
6-month contract at $25/hour, with potential for extension based on performance
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
IT Support Technician
Network technician job in Memphis, TN
2-5 years of Help Desk experience REQUIRED. (please don't apply if don't meet this requirement)
Previous MSP experience a plus!
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Are you looking for a company that values its employees and its culture?
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Do you enjoy technical troubleshooting and problem solving?
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Do you want to surround yourself with passionate, knowledgeable IT experts?
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Are you a strong communicator who thrives when helping others?
This could be a good fit for you - and for us! PCS Managed Services, LLC is a Managed IT services provider serving the Memphis and Mid-South area. We are looking for the right person to fill the role of Tier1 IT Support Technician.
Essential Duties and Responsibilities:
The IT Technician position is a key contributor in the success of managing our client's IT environment. Your primary responsibility is to diagnose, resolve and document support tickets. As a member of our support team, a Tier 1 Support Technician is part of a robust team, who work together to apply the right expertise to every request while exceeding customer expectations on delivering a superior service experience. We strive to provide first contact resolution in Tier1 so our customers can get back to what's important to them and their customers.
Knowledge, Skills, and/or Abilities Required:
· 2+ years as IT Support Specialist, direct end-user support is required
· Keen ability to troubleshoot IT issues and dedication follow an issue all the way to resolution
· Excellent written and verbal communication with team members and customers
· A willingness and commitment to learn new things and grow new skill sets
· Ability to work on multiple priorities and/or projects simultaneously
· Ability to work with little supervision
· Organized, detail oriented and self-motivated.
· Take ownership and be accountable for solving support tickets
· Ability to fulfill night and weekend shifts as part of our on-call rotation
· Ability to resolve 10-20 daily tickets on average
Required Technical Skills:
· Advanced knowledge and competency of all Microsoft Workstation Operating Systems and Applications
· Intermediate knowledge in managing Microsoft Server Operating Systems and Networks
· General knowledge managing firewalls, layer 2/3 switches, access points and other networking devices
· Administration of Microsoft Office 365 email, applications, Azure AD and InTune
· Knowledge or Microsoft Active Directory and Group Policy
· Experience working with computer peripherals, such as printers and scanners
· Strong understanding of hardware, software, and network troubleshooting
· Experience with VPN technologies; configuring, supporting, and troubleshooting
· Strong understanding of DHCP and DNS configuration and management
Nice Skills to Haves:
· Previous MSP (Managed Service Provider) experience
· Experience working with PSA and RMM tools, such as ConnectWise, Autotask, Kaseya
· Advanced knowledge of Azure AD, SharePoint, MDM, MFA
· Virtual Environment Management (VMWare, Hyper-V, Hyper-Converged)
· Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365
· Continued education: Associate or Bachelor degree in MIS or Computer Science
Company Benefits
Position is Full-Time, salaried and includes these great benefits:
· Health, Dental and Vision Insurance
· 401K retirement plan
· Life Insurance
· Paid Time Off (PTO)
· 9 paid holidays
· Professional development assistance, training, and certifications
Ready to join the PCS team?
The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should submit their resume to ***************. No recruiters, please.
IT Support Engineer
Network technician job in Memphis, TN
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware support. Performs activities associated with installing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, iPhone, iPad, standard software, at customer sites, Infrastructure Managed Services (IMS) environments and/or depot locations, and may be directed by Help Desk, Service Desk or script using standard methods, techniques and tools. Assignments range in complexity from basic troubleshooting and repair to more difficult device repair.
Position: IT Support Engineer EUC L2
Location: Memphis, Tennessee, United States (Onsite)
Position type: Full-Time
Key Responsibilities:
Provide technical support as point of contact for IT for the site.
End-user desktop, laptops, office IT with smart hand support for network and servers.
Installation support for various software on end user systems and servers when required
New users onboarding preparing IT assets and tools.
Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock.
Executive / VIP support.
Coordination and remote hand support to backend team for Network & server smart hand support.
IP phone, Video conference support, Level 1 Multifunction Printers support.
Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications.
Supporting midrange servers.
Supporting network devices such as switches, routers, Wireless Aps with the help of backend team.
Handing tickets on ServiceNow or similar ticketing system.
Troubleshooting VPN.
Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint.
Troubleshooting MS Windows 10.
Troubleshooting MS Office 365 issues for end-users.
Office IT Asset Management.
Coordinate external vendors when engaged for support.
Work independently and coordinate inhouse IT projects.
Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP's and Runbooks for global team use.
Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning
Should be leading the project support team.
Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination.
Required Skills & Qualifications:
4+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment.
In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access.
Knowledge & experience with ServiceNow or similar ticketing system.
Understanding of Active Directory.
Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS.
Self-disciplined and highly motivated.
Good decision-making skills
Should be able to prioritize workload based on SLA's and user impact.
Why AVASO Technology?
Join a dynamic and innovative team with a global presence.
Opportunities for career growth and continuous learning.
Competitive salary and benefits package.
Work with cutting-edge technologies to shape the future of IT solutions.
AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement
AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.
How to Apply:
Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to *************************. (Please do mention the Location you're applying for)
Information Technology Technician
Network technician job in Southaven, MS
The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery.
Key Responsibilities
Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment.
Respond to service requests and provide timely technical support to staff.
Monitor and troubleshoot network connectivity and performance issues.
Perform routine system maintenance and software updates.
Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups.
Maintain and update user accounts, access rights, and system permissions.
Support the implementation of IT-related projects such as system upgrades and new technology integration.
Document technical processes, user guides, and IT inventory.
Ensure compliance with cybersecurity standards and data protection policies.
Provide training and assistance to staff in using hardware, software, and other tools.
Collaborate with vendors and service providers as needed for maintenance and support.
Data Center Technician
Network technician job in Memphis, TN
Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of product located at Customer Site.
o Triage issues with direction from support
o Execute plan of action from Domain Engineer/L3
o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to the client via case email
o Reseating parts, swap or replace parts
o Server Testing and validation (running diagnostics, capturing and uploading logs)
o Upgrading Firmware as needed
o Parts locker management, manage inbound and outbound parts
o Spare parts management, separate from parts locker (during CW server deployments)
Parts return to client
You will be successful in this role if you have:
High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 4-6 years' experience in area of responsibility
Technical Ability
? Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
? Experience with server swaps and deployments
? Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
? Experience with water cooling servers (desirable, not required)
? Familiarity with Linux
? Has built PCs
? Follows provided Plan of Action (POA) from support
? Stays current with technology (reading, company announcements, continuous learning)
? Can handle the physical demands of the job.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $28- $30/hr. W2
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global, do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Tier-One Tech Support
Network technician job in Collierville, TN
A client/employer of Insight Global is seeking a detail-oriented and proactive Tier 1 Support Specialist to join our client's team in Collierville, TN. This role is responsible for monitoring, triaging, and resolving technical issues across multiple platforms, ensuring timely escalation and documentation. The ideal candidate will have experience with ticketing systems, badge provisioning, and access control tools.
Computer Field Tech Position-Cordova TN
Network technician job in Memphis, TN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Computerized Tomography (CT) Technician- 13 Weeks full time contract assignment in Memphis, TN.
Network technician job in Memphis, TN
Job Description
The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment.
ABOUT US
For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us!
We offer the following benefits:
Medical insurance
Dental insurance
Vision insurance
Referral program
Tuition reimbursement
401k Plan
Flexible Schedules
Life insurance
Disability insurance
Identity theft insurance
Compensation $63/hour
Shift: Night 3x12-Hour (18:30 - 07:00)
Job Location: Methodist South Hospital in 1300 Wesley Dr Memphis, TN 38116
Expected Start date: ASAP
EDUCATION
Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level.
LICENSURE
State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration.
EXPERIENCE
One year of current CT technologist experience in the clinical setting.
CREDENTIALS
Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies.
ENVIRONMENTAL WORKING CONDITIONS
Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials.
REPRESENTATIVE DUTIES AND RESPONSIBILITIES
Complies with ATC policies/procedures.
Complies with client facility policies/procedures.
Documents accurately and completely services provided.
Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act.
Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved.
Communicates information effectively to appropriate personnel.
Maintains competency by participating in continuing education programs and meets state specific requirements.
Sets up and explains procedure to patient.
Operates or administers intravenous contrast injectors/injections.
Evaluates CT Scans to determine if additional scanning is needed.
Perform 3 dimensional reformations of CT scans on computer.
Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures.
Performs other related duties as assigned.
Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice.
Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE
ADD TAG
IT Systems Engineering Specialist
Network technician job in Memphis, TN
Job Description
is Contract with a Set Duration of 6 mos- 1year Manager\'s Notes: Preferred Tech Stack Experience CommVault Avamar/Data Domain Primary Purpose: To assist in installing and maintaining operations systems, application software, and system management tools including monitoring installed IT systems, cloud, and network infrastructure. To assist with providing network level verification and security to the IT organization and tracking system alerts and notifications.
Essential Functions and Responsibilities
Assists in installing and maintaining operating systems, application software, and system management tools. Assists in monitoring installed systems and infrastructure for the organization. Assists with upholding security, backup, and redundancy strategies. Assists in maintaining custom scripts to increase system efficiency and lower human intervention time on tasks. Provides remote access solution support: VPN, Terminal Services, Citrix, and Hyper-V. Develops and maintains IT documentation.
Additional Functions and Responsibilities
Performs other duties as assigned. Supports the organization\'s quality program(s). Travels as required.
Qualifications
Education & Licensing Bachelor\'s degree in Computer Science, Computer Engineering or a related field from an accredited college or university preferred. Experience Five (5) years of experience implementing and maintaining technology infrastructure or equivalent combination of education and experience required.
Skills & Knowledge
Knowledge of Cloud based applications, preferably Azure Knowledge of virtualization and containerization
Knowledge of Networking (OSI network layers, TCP/IP)
Excellent oral and written communication skills, including presentation skills PC literate, including Microsoft Office products
Strong organizational skills
Ability to create and complete comprehensive, accurate and constructive written reports
Ability to work in a team environment Ability to meet or exceed Performance Competencies
Work Environment
When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Network technician job in Memphis, TN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
On-Call IT Field Technician - Memphis, TN- Hiring NOW
Network technician job in Memphis, TN
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyField Support Technician
Network technician job in Memphis, TN
Benefits:
Health insurance options
Free Life Insurance
Free Personal Tax Return
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.
What you'll do here:
Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
Other duties as assigned.
Skills you'll bring for success:
Driver's license preferred.
Good interpersonal and communication skills.
Basic knowledge of computer functions is preferred but not required.
Customer service experience.
Physical Demand and Work Effort:
Standing, walking, sitting.
Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
Must be able to hold, carry, and move equipment, tools, and materials.
Compliance with company policies and standards.
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyNow Hiring IT and Telecom Field Technicians
Network technician job in West Memphis, AR
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
IT Systems Technician
Network technician job in Memphis, TN
xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
About the Role
As an IT System Technician, you'll join xAI's IT team and dive into hands-on technical tasks to support, troubleshoot, and optimize our critical IT infrastructure. Working closely with the IT Systems/Network Administrator, you'll tackle hardware and software challenges, perform system maintenance, and provide user support to keep our tech environment running smoothly. Expect to get into the nitty-gritty, streamline operations, and ensure reliability to power xAI's mission of accelerating human scientific discovery through AI.
Responsibilities
Provide first-line support for hardware, software, and network-related issues, including desktops, laptops, servers, and peripherals, ensuring timely resolution of user requests.
Perform routine maintenance tasks such as installing updates, patching systems, and monitoring system performance to ensure operational stability.
Install, configure, and troubleshoot IT hardware, including workstations, servers, networking equipment, and other devices, under the guidance of the IT Systems/Network Administrator.
Assist with creating, modifying, and deactivating user accounts in systems like Active Directory, ensuring compliance with security policies.
Support basic network tasks, such as configuring workstations for network connectivity, troubleshooting connectivity issues, and assisting with network hardware setup (e.g., switches, routers).
Maintain accurate records of IT assets, support tickets, and procedures, contributing to the IT team's knowledge base.
Track and manage IT hardware and software inventory, ensuring equipment is properly maintained and accounted for.
Follow security protocols and assist in implementing basic security measures, such as applying patches and monitoring for potential vulnerabilities.
Work closely with the IT Systems/Network Administrator and other team members to support IT projects, system upgrades, and infrastructure improvements.
Provide basic training and guidance to employees on using IT systems, software, and tools effectively.
Basic Qualifications
Technical Proficiency:
Familiarity with Windows, mac OS, and Linux operating systems, including basic administration and troubleshooting.
Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP, VPN) and ability to troubleshoot connectivity issues.
Experience with hardware troubleshooting, including desktops, laptops, servers, and peripherals.
Software Knowledge:
Proficiency with common productivity software (e.g., Microsoft Office, Google Workspace).
Experience with ticketing systems (e.g., Jira, ServiceNow) for tracking and resolving IT issues.
Problem-Solving: Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
Communication: Excellent verbal and written communication skills to interact with end-users and document technical processes clearly.
Teamwork: Ability to work collaboratively under the direction of the IT Systems/Network Administrator and contribute to team goals.
Time Management: Capable of prioritizing tasks and managing time effectively in a fast-paced environment.
Preferred Skills and Experience
Associate's degree or higher in Information Technology, Computer Science, or a related field.
1-2 years of experience in an IT support or technician role.
Industry certifications such as CompTIA A+, Network+, or Microsoft Certified: IT Professional.
Experience with virtualization platforms (e.g., VMware, Hyper-V) or cloud services (e.g., AWS, Azure).
Familiarity with scripting languages (e.g., PowerShell, Bash) for basic automation tasks.
Additional Requirements
Ability to lift and move IT equipment (up to 50 lbs) as needed for hardware installations or maintenance.
Comfortable working in office environments, data centers, or other technical spaces.
xAI is an equal opportunity employer.
California Consumer Privacy Act (CCPA) Notice
Auto-ApplyIT Systems Administrator
Network technician job in Memphis, TN
The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility.
The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others.
In This Role You Will
Operational Support
* Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them.
* Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments.
* Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data.
* Support off-hours maintenance activities.
Solution Support
* Serve as a liaison on significant projects.
* As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures.
* Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting.
* Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.).
* Configure conditional access policies in M365 Security & Compliance Center.
* Coordinate with security and service desk teams to ensure reliable user access and collaboration services.
Communication
* Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others.
* Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports.
* Maintain clear documentation of system configurations, processes, and changes.
* Contribute to knowledge base articles and end-user "how-to" content as needed.
* Other duties as assigned.
The Experience You Will Bring
* Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise.
* Experience managing VMware virtualization environments and ensuring compliance with required security standards.
* Proficiency in PowerShell scripting for automation and administration.
* Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center.
* Familiarity with security policies and retention requirements to ensure service compliance.
* Ability to coordinate across teams and support enterprise-level collaboration platforms.
Nice to Have:
* Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred.
* Experience with Cloudflare is a plus.
* Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus.
* Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball.
What We Offer
At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks.
Keeping You Healthy
* Industry-leading health coverage
* Short and Long-term disability
* Team Member and Dependent Life Insurance
* Group Voluntary Benefits
* Wellness programs through EAP and Headspace
Discounts and Perks
* Matching 401(k)
* Employee Assistance Program
* Tuition Reimbursement
* Team Store Discounts
* Happy Hours and other fun activities
* Qualified parking and game night meals
* NBA Sponsored Discount Programs
* Employee Referral Bonuses
* Employee Recognition Programs
Taking Time Off
* Generous Paid Time Off
* Holiday Pay
* Paid Parental Leave
Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.
Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.
Auto-ApplyIT Systems Administrator
Network technician job in Memphis, TN
The Opportunity
The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility.
The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others.
In This Role You Will
Operational Support
Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them.
Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments.
Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data.
Support off-hours maintenance activities.
Solution Support
Serve as a liaison on significant projects.
As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures.
Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting.
Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.).
Configure conditional access policies in M365 Security & Compliance Center.
Coordinate with security and service desk teams to ensure reliable user access and collaboration services.
Communication
Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others.
Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports.
Maintain clear documentation of system configurations, processes, and changes.
Contribute to knowledge base articles and end-user “how-to” content as needed.
Other duties as assigned.
The Experience You Will Bring
Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise.
Experience managing VMware virtualization environments and ensuring compliance with required security standards.
Proficiency in PowerShell scripting for automation and administration.
Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center.
Familiarity with security policies and retention requirements to ensure service compliance.
Ability to coordinate across teams and support enterprise-level collaboration platforms.
Nice to Have:
Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred.
Experience with Cloudflare is a plus.
Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus.
Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball.
What We Offer
At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks.
Keeping You Healthy
Industry-leading health coverage
Short and Long-term disability
Team Member and Dependent Life Insurance
Group Voluntary Benefits
Wellness programs through EAP and Headspace
Discounts and Perks
Matching 401(k)
Employee Assistance Program
Tuition Reimbursement
Team Store Discounts
Happy Hours and other fun activities
Qualified parking and game night meals
NBA Sponsored Discount Programs
Employee Referral Bonuses
Employee Recognition Programs
Taking Time Off
Generous Paid Time Off
Holiday Pay
Paid Parental Leave
Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.
Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyClient Support Engineer
Network technician job in Memphis, TN
Compensation: 27.50/hr Identify, manage, escalate, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action. All while providing excellent customer service.
Role Responsibilities:
Provide basic technical support to US Foods Clients with a Customer Service Attitude. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems. Creating constructive, customer centered relationships with onsite staff. All while treating each individual with premier customer care and empathy.
Requirements:
3 - 5 years of related work experience, or an equivalent combination of education and experience.
3 - 5 years of Customer Service experience.
Excellent communication skills.
This position requires a self-starter and good self-governance
The ability to work in a team environment or alone and commit to a flexible work schedule.
Preferences (not required):
3-5 years technical experience a plus.
1-3 years networking experience
Previous experience troubleshooting desktop, printer, minor network, and notebook issues.
Very strong user and support of MSOffice.
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn't checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.
LAN / WAN Administrator-5923-OJO
Network technician job in Collierville, TN
LAN / WAN Administrator- 5923 -OJO Job Ref.: 3259 Job Title: Yes Industry: I.T. Town / City: Collierville Job Type: Permanent full-time Job description: SUMMARY: Maintains internal networks and network security by performing the following duties: Monitors and troubleshoots the enterprise network and network firewalls, internet filtering software and wireless equipment at all times including error free installation of hardware and software. This position will participate in the planning, identifying and documenting of appropriate administrative processes and procedures for all critical infrastructure systems, including but not limited to the production environment, disaster recovery environment, data/voice cable plant, server/network rack environment, storage environment, LAN/WAN environment, telecom environment and voice systems. Must primarily perform work requiring advanced learning or work that is original and creative. Also, must consistently exercise independent choice and judgment or perform work requiring invention, imagination or talent in a recognized field of artistic endeavor 50% or more of the time. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Installs networking hardware and software, and manages the daily administrative activities associated with the Internet, Intranet, local area network, wide area network and connection to all of the above via MPLS, Wireless, broadband and dial up connectivity. Trains personnel in the functions of installed wireless equipment including special procedures and problem determination and solution processes. Investigates and tracks security incidents that have occurred within the network. Monitors the security protocols and identifies areas where there are lapses in the existing security policies of the enterprise and recommends resolution. Researches, configures and installs network routers and switches. Coordinates activities with the Disaster Recovery Coordinator to ensure the continued operation of network and wireless devices in the case of a disaster. Participates with vendors in the assessment of advanced enterprise operating systems and new wireless enterprise systems technology. Maintains documentation concerning wireless software and network systems. Provides networking assistance and support to users, including help with wired and wireless network connections and passwords. Will work on projects as assigned and will be responsible for meeting project requirements and deadlines. Researches and implements security and firewall strategies. Develops network and host security policies for the internet servers. Configures, installs, and debugs remote client dial-in access to the Internet. Monitors Internet network traffic and makes necessary recommendations for additional resources or hardware. Create designs, specifications and diagrams as requested or related to projects or IT infrastructure technology enhancements. Meets with the hardware groups to allocate server resources and installs and supports new web servers. Other work-related duties as assigned by supervisor/manager. Reliable and regular attendance is expected. QUALIFICATION REQUIREMENTS: Experience/Knowledge with virtualization technologies such as VMWare ESX, Citrix Xen App Server, MS Hyper-V Experience/Knowledge with web content and URL filtering technologies including Websense Experience/Knowledge with load balancers, traffic managers and VPN technologies including F5. Experience/Knowledge with router and switch technologies including Cisco. Network Security technologies including Firewalls, Network Intrusion Detection, IPSec VPNs, SSL VPNs, 2 Factor Authentication (RSA SecureID), RADIUS, TACACS, Access Control. Experienced with LAN technologies including but not limited to Ethernet (Switched, FastE, GigE, 10Gig), Spanning-Tree, VLANs, VTP, and trunking (802.1q), wireless(802.1x) and LAN Cabling including copper and fiber Familiarity with Data Center design issues around data center technologies including power systems such as PDU, UPS, Utility Feeds, etc., cooling and air handling systems, fire suppression systems and rack and cable management EDUCATION and/or EXPERIENCE: Two-year degree and two years' experience or a combination of four years' experience and certifications with networking and telecommunication technologies in an Internet environment including experience working with URL Filtering software or equivalent combination of education and experience. OTHER SKILLS and ABILITIES: Solid working knowledge of TCP/IP, DNS, MPLS, OSI, Point to Point Protocol (PPP), internet, current Windows Operating Systems and Routing Protocols. Knowledge of enterprise operating procedures and policies as they relate to wireless, and other enterprise technical systems. Working knowledge of Internet Information server, and network firewalls. Good computer skills. Good organizational skills. Good written and verbal communication skills. Ability to set priorities and work on multiple tasks.
Bottom Line Requirements:
1. 2 year degree or higher.2. 2+ years of experience in an internet environment including experience working with URL Filtering software.3. Experience with virtualization technologies such as VMWare ESX, Citrix Xen App Server, MS Hyper-V.4. Experience with web content and URL filtering technologies including Websense.5. Experience with load balancers, traffic managers and VPN technologies including F5.6. Experience with router and switch technologies including Cisco.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Systems Administrator
Network technician job in Bartlett, TN
Requirements
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Core Responsibilities:
· Administer and support enterprise systems including Windows Server, VMware, Active Directory, Exchange Online / Microsoft 365, Cloud VoIP, and endpoint security platforms.
· Install, configure, patch, and maintain servers, desktops, laptops, and mobile devices.
· Monitor system performance, availability, and security using remote monitoring and management (RMM) tools.
· Respond to incident, problem, and service request tickets in a timely and professional manner.
· Troubleshoot and resolve hardware, software, network, and security issues.
· Provision, modify, and decommission user accounts, permissions, and access across multiple systems.
· Support and train staff on Microsoft 365 applications, including Outlook, Teams, SharePoint, OneDrive, and related tools.
· Support and administer cloud-based phone systems and video conferencing platforms.
· Administer and support LAN/WAN infrastructure, including switches, wireless access points, VLANs, firewalls, VPNs, and network services.
· Install and support PCs, laptops, RF devices, printers, switches, and other IT equipment.
· Manage system changes, upgrades, and deployment projects, including documentation and change control.
· Participate in cybersecurity incident detection, response, containment, and recovery activities in coordination with IT leadership and security partners.
· Develop, document, and improve systems administration procedures and operational processes.
· Maintain accurate IT asset inventories, system documentation, logs, and maintenance records.
· Assist with backup, restore, and disaster recovery operations.
· Participate in after-hours or weekend support as required for maintenance windows or incident response.
Job Requirements
Required Qualifications:
· Minimum 5 years of professional IT systems administration experience.
· Strong knowledge of Windows operating systems in physical and virtual environments.
· Solid understanding of Active Directory, Group Policy, DNS, DHCP, and identity management.
· Experience administering Microsoft 365 / Exchange Online.
· Working knowledge of networking fundamentals, including LAN/WAN, VLANs, wireless, and TCP/IP.
· Demonstrated ability to troubleshoot and resolve complex technical issues.
· Ability to work independently and manage multiple priorities simultaneously.
· Experience leading or contributing to infrastructure or deployment projects.
· Working knowledge of cybersecurity fundamentals, including incident response concepts, endpoint threats, phishing, and access control.
· Strong time-management skills and ability to work effectively under deadline pressure.
· Willingness to participate in on-call or after-hours support when required.
· Commitment to confidentiality, security, and best practices.
· Reliable and regular attendance.
Technical Skills Required:
· Windows Professional and Windows Server administration
· Active Directory and Group Policy
· VMware virtualization platform experience
· Microsoft 365 / Exchange Online administration
· Endpoint protection and patch management
· LAN/WAN networking fundamentals
· Backup and restore solutions
· Familiarity with endpoint detection and response (EDR/XDR) tools, security logging, and basic incident response workflows
· IT asset and lifecycle management
Preferred Skills:
· Firewall configuration and maintenance
· Network routers, switches, wireless access points, and VLAN design
· Experience in medium-sized corporate IT environments
· Familiarity with ITIL practices
· Project management experience
Certifications Preferred:
· Microsoft certifications (e.g., MCSA, MCSE, or modern equivalents)
· Cisco certifications (e.g., CCNA or equivalent experience)
· ITIL certification
Soft Skills Required:
· Excellent written and verbal communication skills
· Strong documentation and organizational skills
· Collaborative mindset with the ability to work across business units
· Customer-service-oriented approach to end-user support
· Ability to uphold high standards aligned with company objectives
· Professional, dependable, and adaptable
Work Location:
· On-site at our Bartlett location
· No regular travel required
Salary Description $83,000 - $86,000
Dynamic Server Support Technician
Network technician job in Memphis, TN
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit