Network technician jobs in Michigan - 1,370 jobs

Responsible for supporting day-to-day operations of the Systems Integration Lab (SInteL), ensuring equipment readiness, consumables management, and providing technical assistance to lab users. This role is critical for maintaining operational efficiency and supporting integration testing activities. Responsibilities - Maintain lab equipment operational readiness through proactive maintenance and troubleshooting - Keep the lab clean, organized, and compliant with safety standards - Establish and manage consumables inventory; ensure continuous availability - Conduct initial lab needs assessment and develop improvement plans - Provide daily on-site technical support (light soldering, wire fabrication, space setup) - Optimize test bench and equipment scheduling to maximize utilization - Support department test vehicle usage and access via Fleet Management System (FMS) - Document all activities including maintenance logs, inventory records, and user support logs Skills Hardware, Soldering Top Skills Details Hardware,Soldering Additional Skills & Qualifications Qualifications - Associate or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field - 3-5 years in lab operations, hardware maintenance, or technical support - Familiarity with automotive systems and integration testing preferred Skills - Strong troubleshooting and problem-solving skills - Ability to perform light soldering and wire fabrication - Excellent organizational and documentation skills - Knowledge of safety and compliance standards in lab environments - Effective communication and collaboration with cross-functional teams Tools & Technologies - Fleet Management System (FMS) - Microsoft Suite (Excel, SharePoint for inventory tracking) - Basic electrical tools for soldering and wiring Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Dearborn, MI. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dearborn,MI. Application Deadline This position is anticipated to close on Jan 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

Applied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year. Essential Duties and Responsibilities: Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices. Troubleshooting, resolving, or escalating client technical issues as needed Updating client documentation in document retention system Recommending procedure modifications and improvements Answering customer phone calls as needed Providing guidance and support to Tier 1 IT Technicians Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following: Windows PC, Mac, and server operating system environments Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word Microsoft 365 Management Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices Cloud VOIP Systems Excellent customer service skills are essential Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously Ability to quickly learn, understand, and manage new systems related to information technology High degree of flexibility and problem solving. Cisco Meraki, experience preferred ConnectWise Suite, experience highly preferred Requirements Include: Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred. Three or more years' experience in an IT related role One of the following certifications is required: A+ Certification NET+ Certification Microsoft Certified Professional (MCP) Cisco Certified Network Associate (CCNA) Server Plus Other IT related certification Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector. The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting. **Responsibilities** + Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures. + Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations. + Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels. + Rack and stack customer equipment. + Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.). + Conduct carrier circuit maintenance. + Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed. + Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing. + Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO). + Maintain detailed written records of all work activity. + Escalate SRs that require additional information. + Determine work priorities from the ticketing queue and ensures adherence to all commit times. + May perform other duties as assigned. **Qualifications** + High school degree or equivalent. + 2+ years of related work experience with server builds in a production data center environment. + Ability to lift up to 50 lbs throughout the day. + Ability to read installation drawings (Visio drawings/spreadsheets). + Knowledge of cable limitations to daily work (distance limitations, etc.). + Basic understanding of Unix / Windows booting process, commands, and system command language. + Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects. + Experience with troubleshooting all circuits with carriers. + Ability to work days/nights/weekends/holidays, if needed and/or required. + Strong communication skills. + Proficient in MS Office and Outlook preferred. + One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+. The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required. At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities * Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. * Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. * Onboarding & Workstation Setup: Onboarding, setting up workstations for users. * Network Support: Install and assist with basic network troubleshooting and connectivity issues. * IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. * User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have * Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. * 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. * Proficiency using Microsoft Office suite and Windows operating system software. * Experience steadfastly documenting all works performed in ticketing system. * User Data Transfer to New laptops. * Thorough understanding of hardware technical specifications and General Network experience. * Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. * Ability and willingness to learn new skills quickly. * Ability to safely lift up to 40 lbs. * Able to frequently work beyond forty hours per week. * Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have * CompTIA A+ certification * Networking knowledge, including router/firewall configuration and management. * Direct end-user support experience Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description: Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications LOCAL preferred first Additional Information Best Regards Alka Bhatia

LanceSoft is seeking a local contract Multimodal Technologist for a local contract job in Owosso, Michigan. Job Description & Requirements Specialty: Multimodal Technologist Discipline: Allied Health Professional Start Date: 02/09/2026 Duration: 52 weeks 70 hours per week Shift: 10 hours, days Employment Type: Local Contract Permanent position: Multi-Modality Radiology (Days) Owosso, MI American Registry of Radiologic Technologists (ARRT) registered - Required Advanced registry in Computed Tomography - Required Two year allied health degree - Required 2 years of current, full-time experience in both CT and x-ray in a hospital / Emergency Department setting - Required Shift Notes: 70 Hours Per Pay Period (10-hour days, a week on and week off) Weekend Requirements: None On Call Requirements: None Job responsibilities include, but are not limited to, the following: Produces high quality radiographic images through appropriate positioning and technical factors. Operates CT scanner, power injector and post processing equipment. Adjusts protocols to meet patient needs when necessary. Critiques completed procedures for high diagnostic quality. Performs general radiography exams as needed. Adjusts protocols to meet patient needs when necessary. Critiques completed procedures for high diagnostic quality. Maintains a repeat rate at or below the national standard. Familiarity with terminology and the procedures performed in all of Diagnostic Imaging. Demonstrates a working knowledge of all front desk and file room procedures. Communicates delays to patients. Explains procedures so that patients are comfortable. Obtains thorough and pertinent patient history and prepares patients for examination. Encourages and assist in research at the technologist level. Keeps abreast of new procedures and exams as it pertains to area of diagnostic imaging practice. Selects the appropriate equipment and is aware of the set up based on procedure protocol, specifications, and standards. Evaluates the technical quality of images and is able to record, archive, retrieve, compile, and calculate data. Independently capable of assisting the radiologist during invasive procedures such as biopsies and abscess drainages. Positions the patient based on anatomy in question and provides accurate measurements, educates and can clearly explain procedures before imaging, and follows age-specific guidelines. Practices positive patient identification. Acquires complete and appropriate patient history and conveys all pertinent information to radiologist. Confers with radiologist regarding patient care and protocol as necessary. At Memorial Healthcare you will enjoy these and many other benefits: A short 15-minute drive from I-69/Perry exit Competitive wages, salaries and benefit packages including 401K, paid time off, flexible spending accounts, and more Patient-centered work environment Tickets At Work (discounted venue tickets) Free parking Discounts at hospital Café, Gift Shop and area businesses Employee recognition programs Tuition reimbursement High levels of employee, leadership and physician engagement About LanceSoft Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. Benefits Weekly pay Medical benefits

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

Must Have Technical/Functional Skills Switching/Routing Protocols Firewalls -- Cisco ASA, FMC, FTD, Palo Alto VPN - Site to Site, DM VPN, SSL VPN Load Balancers - Citrix Netscaler ADC Switches - Nexus 9k/ 7K/5K/2K, Cisco 6800,9300,9200 Cisco Viptela, Meraki SD-WAN WLAN - Wireless LAN Controllers, ISE Roles & Responsibilities Excellent network administration and troubleshooting skills. Implement and support Cisco Identity Services Engine (ISE) in wired, wireless, VPN configurations using device profiling Strong knowledge of Physical and VM of Cisco ISE Architecture Setup Radius server in Cisco ISE Strong knowledge on Switching and Routing Hands on experience on installing and configuring the switches Knowledge on routing protocols and hands on experience on OSFP routing protocol Deploy and manage SD-WAN solutions such as Cisco Viptela, Fortinet, or Versa Provide L3-level support for complex network incidents and escalations, performing root cause analysis and permanent fixes Troubleshoot Cisco Data Networks, i.e. routing/switching Troubleshoot Layer 2 technologies like Layer 2 switching, STP, PVSTP, RSTP, Port channeling Knowledge/experience on new Cisco Products like Nexus 7K*s, 5K*s and 2K*s, and Cisco ISE Cisco Firewall/Firepower design, configuration, tuning and administration experience Good Understanding and troubleshooting skills of TCP/IP, Switching &Routing protocols, MPLS, Load balancing Knowledge and experience in STP, VTP, HSRP, VLAN, QoS and other switching technologies Ability to understand the design and provide suggestion for improvements Familiarity with network automation tools (Python, Ansible) Excellent analytical and organizational skills and the ability to work with multiple geographically dispersed teams Excellent listening skills & ability to communicate clearly and fluently in English Flexibility to work in shifts for 24x7 support Strong team player with a constructive perspective and commitment to the success of the business Ability to work on multiple concurrent tasks with conflicting priorities Plan changes around strict maintenance windows; segregate OT/plant workloads and prioritize uptime Coordinate with DC, Security, Application, and Manufacturing Engineering teams for integrated solutions Base Salary Range: $100,000- $110,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) * Actively participate in securing and containing the manufacturing environment. * Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. * Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. * Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. * Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. * Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. * Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. * Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software * Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. * Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. * Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: * Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. * Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage * ITIL Foundations certification required Qualifications & experience: * At least 2 years of experience in the field or in a related area required. * Strong communication and relationship skills. * Demonstrated ability to lead through influence. * Demonstrated ability to manage and execute competing priorities in a fast-paced environment * Strong critical thinking / problem solving skills * Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: * Works independently without supervision. * Strong team player. * Works effectively with cross-departmental teams. * Excellent oral and written communication skills. * Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

IT Lead, BC Dynamics Administrator Boyd Corporation is looking for an experienced IT Lead and Administrator for its Microsoft Dynamics 365 Business Central ERP system. They will be a servant leader for the Microsoft Dynamics 365 Business Central team and work with and through an international team of IT resources and consultants. This person will be responsible for maintaining and extending the functionality of our Microsoft Dynamics 365 Business Central ERP instance. The Microsoft Dynamics 365 Business Central Lead Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Microsoft Dynamics 365 Business Central Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Microsoft Dynamics 365 Business Central system investments. Essential Job Responsibilities * Mentor, coach and assist other Dynamics Analysts with Dynamics systems and processes * Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. * Lead design sessions in improving Microsoft Dynamics 365 Business Central usage for the purpose of enhancing business processes, operations, and information process flow. * Serve as primary systems administrator for the Microsoft Dynamics 365 Business Central ERP system. * Update/coordinate system configuration changes to enable new processes. * Collaborate in the planning, design, development, and deployment of changes and enhancements to the Microsoft Dynamics 365 Business Central system. * Prepare and deliver reports, recommendations, or alternatives that help address business needs from the ERP system. * Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. * Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. * Provide Microsoft Dynamics 365 Business Central orientation and training to end users. * Perform other duties as assigned. Required Qualifications * Minimum of a Bachelor Degree in Computer Science, MIS or equivalent with 5-7 years of related experience. * Extensive experience with the Microsoft Dynamics 365 Business Central ERP system. * Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. * Experience in discrete manufacturing environment preferred. * Demonstrated project management skills. * Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state / country in which they work and a satisfactory driving record. * Demonstrated analytical, written and oral communication skills. * Ability to work well under pressure. Preferred Skills and Experience * Strong attention to detail with a focus on quality at all times. * Strong verbal and written communication skills. * Good analytical and decision-making skills * Strong organization and time management skills with the ability to prioritize work based on business needs. * Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment * Ability to work under time constraints with changing priorities under minimal supervision. * Must be able to follow directions and work in a team environment. * Knowledge of common techniques for material handling * Previous manufacturing experience Company Overview Boyd is the world's leading innovator in sustainable engineered material and thermal solutions that make our customers' products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers' most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years. Additional Information This document is intended to describe the general content of, and requirements for performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status. Location: Grand Rapids, Gaffney, Elkhart All Job Posting Locations (Location) Elkhart, Grand Rapids Remote Type On-Site EEO Statement Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

A Jr. Network Administrator job in Detroit, MI is available courtesy of Akkodis. This position will be responsible for providing network and technical support for the network servers and infrastructure. This role requires collaboration with cross-functional teams to address challenges and develop solutions. The candidate will also play a key role in promoting compliance and driving change initiatives to enhance the reliability and security of infrastructure services. Pay: $40/hour to $49/hour - depending on experience Network Administrator Responsibilities: * Primary responsibilities include network administration and troubleshooting for Layer 1 & 2 switching * Problem tracking, management, and resolution of issues in a 24/7 manufacturing location * This position works extensively with the virtual Refining IT Network team as well as Corporate Enterprise Network Services therefore solid communication skills and strong adherence to company standard practices are required * Daily activities may also include network device backup administration, performance tuning, change control administration, network security detection administration, formulating continuous improvement opportunities, and self-auditing to ensure compliance with standards. Qualifications: * Bachelor's degree in computer science, Information Systems, related field, or equivalent related experience recommended but not required * 1+ years of relevant experience required. * Experience with Cisco devices - any Cisco certs are preferred by not required * Experience with Arista devices is a plus * May have very minimal travel If you are interested in this Network Administrator job in Detroit, MI please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact *****************************. Equal Opportunity Employer/Veterans/Disabled Pay Details: $40.00 to $49.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ****************************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Jr. IT Systems Administrator will support day-to-day IT operations while also playing an active role in researching, testing, and helping implement new technologies that improve performance, security, and efficiency across the organization. You must be excited about technology and eager to help modernize and improve our IT environment. This role is ideal for someone early in their IT career who enjoys learning, experimenting with new tools, and contributing ideas that move the company forward. This position reports to the Sr. Manager, Data & Tech. This opportunity is for local candidates only - in person attendance required for role - authorized to work in the US permanently. Key Responsibilities: Help evaluate and introduce new technologies, tools, and automation solutions Collaborate with internal teams to understand technology needs and recommend solutions Implement and maintain appropriate monitoring and alerting to minimize outages Install, upgrade, and support server hardware until automated Install, upgrade, and support server OS and application software until automated Support Grid4 Managed Phone System Support Facility Access and Alarm Systems Support Disaster Recovery Solutions Install and upgrade anti-virus software Install, upgrade, and support LAN and WAN infrastructure (cabling, wireless access points, switches, routers, and firewall) Monitor and troubleshoot network, server or application performance issues Install, upgrade, and administer enterprise monitoring tools Manage all system backups and restores Implement network, host, and SQL Server security policies Manage remote access Work with IT and Operations groups to allocate server resources Manage SQL Server physical layer maintenance (ex: DB backup and restores, log file cleanup routines, disk space availability) with assistance of contracted company Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs. Track support calls using a call tracking application Track hours spent using an hour tracking application Contribute to the Technical Support Department's Quality Certification Available for on-call support 24 x 7

Pro Mach is a leading provider of integrated packaging and processing products and solutions for food, beverage, consumer goods, pharmaceutical, and other diverse companies. Through our brands, Pro Mach provides product packaging and processing equipment, PMMI certified training, installation, parts, and service in Bottling & Capping, Primary Packaging, Flexible Packaging, Material Handling, Identification & Tracking, and End of Line Packaging. Pro Mach has a diverse customer base, from Fortune 500 companies to smaller, privately-held businesses worldwide, which depend on reliable, flexible, technologically advanced equipment and integrated solution sets. Pro Mach is headquartered near Cincinnati, Ohio with manufacturing facilities and offices throughout the United States, Canada, and Europe. For more information about ProMach, visit http://www.ProMachBuilt.com and for more information on ProMach Careers, visit http://www.ProMachCareers.com. ProMach is searching for an IT Administrator who will deliver IT services for ProMach companies within the Systems & Process and Secondary Packaging Business Units. This role serves as a primary escalation point for IT support needs and works with division IT resources to ensure system hardware, software and related IT procedures adhere to corporate standards and policies. This hands-on role will actively participate in the delivery of IT End User Support and the provision, installation, operation and maintenance of IT hardware, software, data, security and related infrastructure. This position reports to and takes operational direction from the Director of IT. Job Responsibilities: Documents and maintains division specific IT procedures and user facing content. Actively collaborates with other IT resources in the ongoing maintenance and design of BU IT Architecture and Standards Performs system monitoring to verify the integrity and availability of physical and virtual servers, applications and services, networks and key systems and scheduled processes Performs Incident Management for all hardware and software technology failures and security incidents; coordinates with vendors and any related user communications at the division level. Ensures all servers and data are backed up per corporate standards and monitors for completion. Performs user account security administration and oversight to ensure appropriate access to datacenter, network, servers, and applications; for both local and remote users. Ensures Antivirus and security patches are up to date on target systems and performs security monitoring to identify any possible intrusions. Maintains confidentiality of sensitive data and works with HR to differentiate employees, contractors, and visitors. Job Requirements: Bachelor's Degree in Information Systems or similar area of technical study; or equivalent combination of education and experience 5+ years of experience in the Information Technology field. Advanced proficiency with Microsoft operating systems, Active Directory Administration and Group Policy Management Experience with Office 365 and Azure is desirable. Experience with CAD solutions such as AutoDesk Inventor or SolidWorks is desirable Availability to work evenings and weekends, sometimes with little notice. Willingness to travel up to 10%. Other Skills / Abilities: Ability to communicate with associates at all levels throughout the organization Strong written communications skills with experience writing technical documentation. Motivated, committed and energetic self-starter dedicated to providing high quality and responsive IT service BENEFITS: Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits - you are eligible on your first day of employment. Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges. Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace. #RENNCO

We are currently hiring for the 2nd Shift position (2pm cst to 10:30 pm cst) Monday - Friday and on-call every 4th week. For work from home positions, employees can sit in one of the following states: AL, AZ, CO, FL, GA, IL, IN, MI, OH, SC, TN and TX. Please only apply if you can live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift. The Network Assurance Center (NAC) Supervisor provides leadership, oversight, and operational discipline for the 24x7 Enterprise Operations Center. This role ensures consistent service health monitoring, rapid incident response, and proactive issue prevention across HSD, Voice, and Video network infrastructure. The Supervisor mentors and develops NOC technicians, builds automation-minded operational practices, and drives team performance through clearly defined Key Performance Indicators (KPIs), coaching, and continuous improvement. Let us tell you about the perks! Be part of a company whose core values include respect, integrity, spirit of service, and accountability! Salary: Competitive Compensation based on experience Medical, dental, and vision insurance, and 401k with a company match Paid time off, paid holidays, and tuition reimbursement. Significant discounts on broadband packages for employees residing in our service areas. What you'll be doing: Include but are not limited to the following: Manage daily NOC operations, ensuring 24x7 monitoring, event triage, and escalation quality. Maintain real-time situational awareness across core, access, transport, and customer-facing services. Coordinate workload for incidents, maintenance windows, and service-impacting events. Lead major incident response with clear decision-making, communication, and restoration focus. Own post-incident analysis and ensure corrective actions are delivered and verified. Embed consistent incident and problem management discipline. Define and track KPIs: response compliance, and documentation quality. Coach technicians and build progression paths aligned with evolving network technologies. Promote a culture of accountability, precision, and operational reliability. Mentor technicians on technical troubleshooting, prioritization, and judgment under pressure. Strengthen the skills of the technicians in IP networking, DOCSIS, FTTH, routing, and monitoring/automation tools via training and work assignments. Foster continuous learning and high-trust team culture. Support monitoring, alerting, and automation initiatives to reduce manual work and improve response times. Enforce SOPs, escalation protocols, and maintenance procedures. Drive adoption of prevention-focused operational practices aligned with SRE/SRC models. Deliver accurate, timely event communication to Engineering, Field Ops, Customer Care, and leadership. Provide operational reporting, trend analysis, and KPI scorecards. Other duties as assigned What YOU need is: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Required Education and Experience Associates Degree or Higher in Telecommunications or related field coupled with equivalent work-related experience preferred. Previous experience leading a support team that provided Tier I / Tier II / Tier III support will be strongly considered. 5 years in ISP NOC, service assurance operations or equivalent field preferred. Skills and Abilities to be Successful in this Role Strong knowledge of IP networking, DOCSIS, FTTH, routing, RF, and monitoring platforms. Demonstrated leadership ability in real-time incident environments. Clear communication with strong analytical and coaching skills. Continuous improvement mindset with an orientation toward automation and service reliability. Demonstrated experience in event and incident prioritization Ability to multitask, adapt, and work independently within the technological environment in an Operations Center Experience with Microsoft 365 Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to talk and hear. Required to use hands to type, handle objects and paperwork. Required to use close vision and be able to focus. Able to work various schedules including overnight and work a flexible schedule on weekdays, weekends and Holidays as required. Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but don't check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Job Description Why Dakkota For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation. If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you. The role We are seeking a strategic and solutions-oriented IT Administrator (Production Support) to drive the reliability and performance of our production technology systems. This role is responsible for maintaining and optimizing critical IT infrastructure that supports manufacturing operations, including broadcast systems, error-proofing tools, printers, and customer communication interfaces. The ideal candidate is an innovative, data-driven professional with a passion for leveraging technology to enhance operational efficiency, reduce downtime, and foster a culture of continuous improvement and growth. What You'll Do Ensure System Uptime & Reliability: Provide technical support to production teams by minimizing downtime and resolving issues related to equipment, tooling, and system performance using structured problem-solving and analytical techniques. Maintain Production IT Infrastructure: Oversee the operation and maintenance of production-related broadcast systems, error-proofing technologies, printers, and customer communication interfaces (both hardware and software). Manage Backup & Redundancy: Maintain and manage backup systems, spare hardware components, and software configurations to ensure business continuity and rapid recovery in case of system failures. Support Continuous Improvement Initiatives: Collaborate on departmental projects including Value Analysis/Value Engineering (VA/VE), Six Sigma, and other process improvement activities involving IT systems. Develop Documentation & Recovery Plans: Create and update system operation manuals, disaster recovery procedures, and technical documentation for all production-related IT systems. Record & Report Activities: Accurately document all IT-related activities, incidents, and resolutions in accordance with company standards and compliance requirements. Ensure Safety Compliance: Follow all company protocols for emergency evacuation and contribute to maintaining a safe working environment for all employees. Perform Additional Duties: Carry out other responsibilities as assigned by management to support IT operations and organizational goals. Who you are High School Diploma or equivalent required; Associate's degree or higher in Information Technology, Computer Science, or a related field preferred. Minimum of 2 years of college education or an equivalent combination of education and relevant experience. At least 1-2 years of hands-on experience in IT support within manufacturing or assembly operations. Strong proficiency in Windows-based applications and database management systems. Demonstrated leadership, organizational, and communication skills with the ability to collaborate across teams. Proven ability to handle sensitive and confidential information with discretion and integrity. Health, Safety, Risks and Physical Demand Requirements Standing and sitting in office and manufacturing environment, normal amounts of computer work, lifting of computer equipment up to 70 lbs. Up to 25% of travel may be required Life at Dakkota Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life. Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees. Explore everything we have to offer at Dakkota Careers!

Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support : Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.

Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i. e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Phone: *****************Email: info@cgsfederal. com #CJ