Senior Service Desk Analyst
Network technician job in Golden Valley, MN
Sr. Service Desk Analyst - (100% Onsite)
Pay: $35-$37.50/hr (Contract-to-Hire)
Contract Length: 6 months with strong potential to convert to FTE ($76K-$78K)
We are seeking a Sr. Service Desk Analyst (Tier IV equivalent) to provide white-glove support for our headquarters staff, including C-Suite executives. This is a high-visibility role requiring strong technical expertise, exceptional customer service, and the ability to work independently in a fast-paced environment.
What You'll Do:
Provide tiered support for local IT environment on a 24/7/365 basis
Troubleshoot and resolve hardware/software issues in office and factory settings
Install, upgrade, and configure desktop PC hardware and software
Manage Active Directory, Group Policy, and Windows environments
Support networking and printer setup
Lead local IT projects and collaborate with global teams
Document all tickets and maintain accurate records
Travel to local Minneapolis sites as needed (clean driving record required)
What We're Looking For:
5+ years Service Desk experience supporting HQ and C-Suite in enterprise environments
Strong Windows, AD, Group Policy skills
ITSM experience (Jira Service Management preferred; ServiceNow acceptable)
Networking basics and printer setup experience
Ability to lift 30-50 lbs and work occasional evenings/weekends
Proactive, detail-oriented, and highly accountable
Deployment Tech - Project Analyst
Network technician job in Minneapolis, MN
Job Title: Deployment Tech - Project Analyst
Job Duration: 6 months contract - possibility to extend
Out client is looking for a hands-on, self-motivated IT technician.. This role will support our end users by deploying new hardware, assisting with Windows 11 migrations, and helping us execute IT projects across our metro-area locations.
The right candidate enjoys working independently, solving problems on the fly, and getting devices into the hands of users with minimal disruption. This is a great opportunity for someone early in their IT career who's looking to gain enterprise-level experience.
RELATIONSHIPS
Supervisory - Assistant Director, Client Services
Organizational - Frequent contact with client's staff, business departments, and IT technical teams
External Business - Infrequent contact with vendors.
JOB DUTIES
Imaging and deploying laptops and desktops using SCCM.
Installing and configuring software, including reinstallation of licensed applications on replacement devices.
Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch.
Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs.
Assisting customers in navigating the basics of Windows 11, SharePoint, Teams, and how to use our self-service tools in ServiceNow.
Updating asset records in ServiceNow and helping to retire old equipment from our systems.
Following documented processes and offering suggestions when you see room for improvement.
Supporting Operational and Capital project rollouts and refresh efforts across all client's locations.
Installing large format displays, headless computer systems, or automation systems in Airline or passenger-facing environments
Partnering with the IT team, Airside, Landside, and Public Safety departments to deploy standard hardware configurations for Operating or Capital efforts.
Other duties as required by the Supervisor, Project Leader, or Senior Client Services Analyst.
COMPETENCIES
Senior Level Individual Contributor (SRIC) Competencies
Customer Focus - Building strong customer relationships and delivering customer-centric solutions
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and
enthusiasm
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous Improvement
Ensures Accountability - Holding self and others accountable to meet commitments
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
Values Differences - Recognizing the value that different perspectives and cultures bring to an organization
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Courage - Stepping up to address difficult issues, saying what needs to be said
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations
Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels
MINIMUM REQUIREMENTS
1-3 years of experience in IT support, hardware deployment, or a related role.
Comfortable with SCCM, Windows 10/11, and Microsoft 365 (Outlook, Teams, Excel, Word).
Experience with ServiceNow or other ITSM tools for asset tracking and updates.
Able to work independently and manage your time across multiple sites.
Strong communication skills-you'll be working directly with end users.
Valid driver's license and reliable transportation to travel between client's facilities.
Ability to lift 25-50 lbs. on occasion.
Sitting and standing for long periods of time.
Ability to work in dusty and dimly lit spaces for hours at a time.
DESIRABLE REQUIREMENTS
Experience with Windows 11 migration or refresh projects.
Familiarity with BrightSign, media players, or headless computer upgrades.
Exposure to airport systems or working in a regulated environment.
Knowledge of Power BI or PowerPoint.
Recent grads or former interns looking to grow in an enterprise IT environment are encouraged to apply.
The projected hourly range for this position is $18-20/hr.
On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.
Systems Administrator
Network technician job in Chanhassen, MN
Systems Administration
Employment Type: Direct Hire, W2 - no C2C at this time.
Salary Range: $80,000 - $100,000
No C2C or third-party vendors at this time
Job Overview
The Systems Administrator is responsible for maintaining and optimizing the organization's IT systems by identifying, troubleshooting, and resolving technical issues. This role is essential in ensuring the IT infrastructure is reliable, efficient, and supports staff effectively.
Key Responsibilities
Collaborate with the Managed Service Provider (MSP) Helpdesk and other external IT partners to swiftly address issues, ensuring seamless business operations.
Oversee the installation of new technology, including operating systems, software, applications, desktops, and other hardware.
Perform routine maintenance on phone systems, computers, printers, networks, scanners, servers, and other technical equipment.
Work closely with the MSP to manage user accounts, email setups, and access permissions for staff.
Develop and update Knowledge Bases (KBs) and Standard Operating Procedures (SOPs) for critical processes and equipment, ensuring consistency across all onsite and third-party support efforts.
Assess and recommend security enhancements and risk mitigation strategies.
Evaluate and suggest hardware upgrades, improvements, and manage the hardware replacement schedule based on asset lifecycle and service plans.
Serve as ERP Administrator, responsible for performing maintenance, managing backups, coordinating upgrades, and verifying that associated equipment is functioning properly.
Education and Experience
Associate's degree in Computer Science, Information Technology, or related field.
3-5 years of experience in a Systems Administrator or similar IT role.
Strong understanding of computer hardware, software, and networking.
Skills and Abilities
Strong technical support skills with a talent for resolving issues.
Clear and professional communication skills, both written and verbal.
Excellent troubleshooting and problem-solving abilities.
Effective organizational skills with the ability to manage multiple tasks and projects concurrently.
Desired Skills and Experience
IT Manager, System Manager, Systems Administrator, MSP,
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Coding & Network Technician
Network technician job in Rogers, MN
This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday.
We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary.
Responsibilities: Responsibilities include but are not limited to:
· Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment.
· Maintain switch and test gear in lab environment
· Update and write module specification pertaining to EEPROM and low-speed signal path
· Debug and resolve issues related to transceiver electrical interface
· Drive failure analysis to reach design solutions and corrective actions
· Perform Pre-Inventory quality control testing
· Testing of Networking Equipment
· Qualifying incoming products
· Assist with lab maintenance cleaning lab and replacing expendable equipment
· Assist with inventory management
· Assist with keeping coding database for optical transceivers and networking accessories
· Assist with keeping parts and descriptions database for optical transceivers and networking accessories
· Assist with packaging and shipment of orders as needed
· Assist with company IT related issues
· Assist other departments as requested (IT, Software Development, Logistics ext.)
· Ability to perform other duties as requested and assigned
· Other duties may be assigned
Preferred Skills/Abilities:
· Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol)
· Basic Cisco CLI knowledge
· Enjoy Solving Puzzles
· Detail Oriented
· Self Driven
· Works well with others
· MS office, Adobe, Excel, Visio
Bonus Qualifications:
· Familiar with UART, SPI or I2C
· Knowledgeable in Hexadecimal, Encryption
Physical Requirements:
· Must be able to life up to 50 pounds at a time
· Prolonged periods of sitting at a desk and working on a computer
Company Description:
Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment.
Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment.
"Providing Choice in IT"
Why Work Here?
Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay.
Address
14900 James Rd Suite 200
Rogers, MN 55374
USA
Industry
Business
Information Technology
Information Technology Support Technician
Network technician job in Eden Prairie, MN
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Google CCAI - Contact Center AI Tech Lead
Network technician job in Minneapolis, MN
Job Description - Google CCAI / Contact Center AI Tech Lead
As an AI Tech Lead, you will be in charge of designing and implementing AI capabilities for a Contact Center platform in a Healthcare Payer enterprise.
You will work closely with Cloud and Machine Learning engineers, as well as the CRM development team to ensure the proper integration of AI technologies into the platform.
You will be responsible for the strategy, design, implementation, and maintenance of AI solutions.
This role requires a highly skilled professional with a deep understanding of AI technologies and the ability to collaborate effectively with a diverse team.
The ideal candidate will have a strong background in data science and a proven track record in the industry.
Mandatory Experience:
Google CCAI (Google Contact Center AI)
Strong Contact Center domain experience
Responsibilities:
Design and develop AI applications and infrastructure for the Contact Center platform.
Collaborate with Cloud and Machine Learning engineers, as well as the development team, to ensure seamless integration of AI technologies.
Stay current with the latest AI trends and technologies, especially Google GCP or Azure AI for Contact Center.
Create and maintain AI models and algorithms.
Conduct AI research to improve existing systems and develop new technologies.
Identify opportunities for AI solutions within the organization and propose strategic plans.
Train team members and stakeholders on AI and its applications.
Ensure compliance with data privacy regulations in AI applications.
Monitor the performance of AI systems and make necessary adjustments.
Integrated Security Systems Technician (Traveling)
Network technician job in Eden Prairie, MN
Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets.
The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally.
Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines.
An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities.
Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations.
To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs.
This position reports to the Manager of Technical Services.
KEY DUTIES AND RESPONSIBILITIES
Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation
Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems
Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG's quality standards
Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems
Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup
Provide remote and on-site programming and commissioning for client systems
Conduct remote and on-site quality assurance audits to verify system performance and installation standards
Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards
Provide user training to client representatives
Provide technical training to field personnel and colleagues
Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction
Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues
Other duties to support the company vision and goals as requested
QUALIFICATIONS
Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems
Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous
Proven ability to design, configure, and program a variety of security-related systems
Demonstrated experience in delivering user training to client representatives and technical training to field personnel
Industry certifications such as MN Power Limited Technician (PLT), NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred
Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred
Strong interest and motivation to pursue ongoing education and additional certifications
Solid familiarity with the National Electrical Code (NEC)
Ability to meet travel and on-call requirements for the position
Excellent time management and organizational skills
Strong problem-solving and decision-making capabilities
Ability to multitask effectively in a fast-paced, multi-project environment
Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software
Excellent written and verbal communication skills
PERFORMANCE MEASUREMENTS
Demonstrates a clear understanding of the key duties and responsibilities of the position
Shows enthusiasm and effort to perform all aspects of the role effectively
Exhibits competence and capability to execute key duties and responsibilities efficiently
Consistently meets expected standards of quality and customer satisfaction
Completes assigned tasks promptly and adheres to project deadlines
Represents MTG in a professional manner at all times, embodying the company's standards of conduct
Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
Maintains effective working relationships and collaborates well within a team environment
Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
Embodies MTG's Core Values:
People First: Demonstrates humility, helpfulness, and genuine care for others
Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
Sense of Urgency: Responds promptly and diligently to organizational and client needs
Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards
COMPENSATION AND BENEFITS
Base Salary $85,000 - $110,000+ DOQ
Car Allowance
Phone Stipend
Medical, Dental & Vision Insurance
401k Match
PTO
Nice Healthcare
Life Insurance - Company-provided
STD / LTD - Company-provided
Employee Referral Bonus
Development Opportunities
IT Support Specialist
Network technician job in Eden Prairie, MN
Salary range: $54,000 - $68,000
The base salary listed is a range. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to the base salary, this position is eligible for a bonus, providing the opportunity to earn additional compensation.
Benefits
Our Total Rewards programs continue to lead, innovate and embody our core values - caring for the health and wellbeing of all. Zinpro offers a competitive salary and a premium benefits package, including 100% employer-paid healthcare and generous paid time off. We provide a wide range of benefits and resources designed to support you at every stage of life: education assistance, retirement planning, 401(k), disability and long-term care insurance, travel assistance, fitness reimbursement, gift matching, and more.
Our Culture of Care - Zinpro
Position Summary
As an IT Support Specialist, you will be a part of Zinpro's Help Desk support team and contribute to the mission of providing superb customer service and technology support to Zinpro employees globally. Technology and systems you will support include user computers and devices (Windows, Apple, Android, virtual machines); business, communication, and collaboration software; printers, hardware, and peripherals.
Essential Functions
Provide superb customer service and support to end-users around the world.
Document and respond to technical support requests on supported technologies and end-user inquiries while following company processes and adhering to support SLAs.
Maintain the integrity of end-user devices through upgrades, support, and new technology deployments.
Set up and deploy company computers and devices according to defined configuration standards.
Install, support, and assist end-users in the usage of business, communication, and collaboration software and tools.
Participate in employee on-boarding and off-boarding processes.
Ensure an accurate, up-to-date inventory of all company computers and devices.
Active participation in knowledge base improvements and documentation, weekly meetings with L1 vendor, and team stand ups.
Perform additional tasks as assigned by the IT Support and Procurement Manager.
Additional Functions
Support, implement, and administer corporate policy and company strategy.
Cooperate in a team environment with other IT personnel to effectively provide technology services to the company.
Maintain and update Industry certifications and knowledge of relevant systems to the position.
Follow through on assigned tasks, work independently, and complete work on time.
Follow instructions and management direction; display cooperative behavior.
Tactfully and courteously, maintain a good working relationship with coworkers.
Effectively communicate technological-based information to all levels of employees in a manner that can be understood by non-technical people.
Qualifications
Required:
Associate in computer science, computer information technology, or equivalent.
2+ years of experience supporting current technologies: Windows, OSX, IOS, Android operating systems, Dell, and Apple hardware, along with virtualization.
Experienced with Microsoft 365, Azure, Auto Pilot, peripherals, and devices a highly mobile professional worker uses.
2+ years of experience with ITSM software and its processes (ServiceNow is a plus).
Familiarity with RSAT and its applications.
Knowledge of the principles, methods, and techniques involved in help desk operations.
Preferred:
Working knowledge of LAN/WAN networking.
Industry Standard certifications such as ITIL, A+, Network+, or Security+
Experience working in a team-based collaborative environment.
Strong communication and multi-tasking skills.
Familiarity with project and change management principles.
Ability to work autonomously with good organizational, analytical, and problem-solving skills.
Work Environment and Physical Requirements
The work environment characteristics are those consistent with a standard office environment.
Positions in this class typically require typing, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required occasionally, and all other sedentary criteria are met.
Schedule Requirements
Hybrid model work schedule that includes specified in-office days and days working remotely.
Provide 24x7 second-level technical support for critical incidents, working with third-level colleagues and vendors as required.
Adheres to attendance and punctuality standards. Maintains suitable availability to ensure proper execution of duties, whether at various sites or via remote connection.
Travel Requirements
The work environment characteristics are those consistent with a standard office environment but also include computer room, lab, plants, and warehouses.
Travel is required to local plants, warehouses, and domestic sales offices.
Travel may be required to international sales offices.
About Zinpro
For more than 50 years, Zinpro has pioneered the research and development of performance trace minerals and innovative solutions that improve the health and wellbeing of both animals and people. As a family-owned, privately held company, we have grown steadily thanks to our quality products, expert staff, and a commitment to helping our customers achieve more through science-based trace mineral nutrition. With regional sales offices in 11 countries and products marketed in more than 70 countries worldwide, Zinpro is the global leader in advancing greater nutrition and smarter practices for a better, more sustainable world.
Working at Zinpro means you'll make a positive difference in the world, working as part of an authentic and caring community of bright, passionate people. You'll gain broad experience in a growing company known for its exceptional commitment to employees, customers, and our communities. And you'll quickly see that your unique ideas and perspectives are valued here, where we work continually to create diverse, equitable and inclusive teams.
Competencies and Core Values
Must possess qualities and skills that align with Zinpro's Core Values:
Build Trust: We believe in being purposeful with our words and actions. We work to build trust with customers, vendors, and co-workers through being truthful and fulfilling our commitments. We honor our word and are accountable for our actions.
Win Together: We believe we can better achieve when we work united, internally and with customers. When we embrace and leverage our diverse individual talents with global perspectives, we create a team that's stronger and smarter than any one individual. We are all bound by the belief that when we work together, we can realize greater potential.
Serve Generously: We believe in putting people first, supporting each other's efforts and treating all with kindness and respect. We work in partnership with customers and ourselves to create opportunities; a win for another is a win for us.
Always Improve: We believe in what's right and pursuing continuous growth and improvement for customers, our company, and ourselves. Our high expectations drive us to consistently and reliably deliver the highest quality. We work to be better each day.
Dream Big: We believe advancement starts with being curious. We embrace the freedom to explore, create, and express ideas without the fear of failure. We always learn from each other and our customers, from our successes and our mistakes.
Zinpro is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.
Computer Field Tech Position-Roseville MN
Network technician job in Saint Paul, MN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Network technician job in Minneapolis, MN
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
EUC technician/Site IT Support
Network technician job in Minneapolis, MN
Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
* Work with vendors to conduct physical asset audit and maintain asset stock rooms
* End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
* Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
* Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
* Smart hands support for Server and Network devices
* Train the Trainer
Roles & Responsibilities
* 100% Work from Office (Client location)
* Asset inventory management (New Device Asset/Import/Physical Stocking)
* PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
* Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
* Accessory Request Fulfillment and Unknown Device Research/Investigation
* PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
* Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
* Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
* New Hire onboarding training and orientation
* AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
IOT Network Field Technician
Network technician job in Minneapolis, MN
Job DescriptionJoin Procellis Technology, Inc. - A Twin Cities Top Workplace! Why Choose Procellis?
We offer a positive, collaborative, and inclusive culture where every team member is valued. Procellis is proud to be recognized as a top workplace in the Twin Cities.
Our Comprehensive Benefits Package Includes:
Time Off:
2 weeks of Vacation in your first year.
10+ paid Holidays.
48 hours Sick and Safe Leave.
Financial & Retirement:
401(k) employer matching.
HSA employer-contributions.
Health & Wellness:
Medical Insurance.
Dental Insurance.
Vision Insurance.
Elective Health Benefits.
IOT Network Technician
This position is focused on a large, vehicle-based IoT deployment throughout the Twin Cities, offering excellent opportunities for advancement and training.
Job Summary & Primary Responsibilities:
As an IoT Network Technician, you will be crucial in ensuring the continuous operation and compliance of a major vehicle-based IoT network.
The required shift for this role is 1:00 PM to 9:00 PM.
FLSA Classification: Non-Exempt
Position Type: Full time.
Expected Hours of Work: 40 hours a week, or as needed to complete job duties.
Remote/Hybrid eligible: no
Physical Demands: Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist. Maximum unassisted lift - 50 pounds, Average lift less than 20 pounds.
Work Environment: Working on large vehicles at site indoors or outdoors, at base for testing.
Maintenance & Calibration: Perform scheduled network maintenance, calibration, routine testing, and inspection of devices according to Client specifications.
Installation: Testing and Deploying new IoT devices on large vehicles.
Troubleshooting & Remediation: Conduct basic troubleshooting, follow-up on remediation activities, and identify equipment failures or system calibration errors.
Reporting & Communication: Ensure timely daily reports and maintain clear communication with team leads/supervisors to promptly address any equipment, hardware, or software issues.
Travel: This role requires 90% daily travel to client sites within the Twin Cities metro area, utilizing one of Procellis Technology's vehicles.
Key Daily Tasks:
Examine and evaluate electronic equipment using diagnostic tools.
Report equipment failures and create corresponding work orders.
Interact with internal teams to pinpoint existing equipment problems.
Assist in the installation and setup of technology services.
Ensure the highest quality of equipment and circuit installations.
Complete all daily required tasks at assigned network locations.
Required Job Qualifications:
•Ability to assemble and perform maintenance functions on IoT equipment
•Strong computer skills
•Trade-specific tooling, including hand and pneumatic tools
•Excellent customer service skills
•Strong oral and written communication skills
•Strong organizational skills
•Exceptional customer service skills
•Time management skills
•Excellent mechanical skills
•Can work well within a team and/or independently
•Must have a valid driver's license and a clean driving record
•Can pass a pre-hire drug screen and a criminal background check
Note: This position requires 2-3 years of IOT experience.
****Must be authorized to work in the US, this position is not a facility for OPT/CPT candidates.****
Job Offer is contingent on passing both a standard Background check and Drug Screening.
Job Posted by ApplicantPro
DESKTOP Support Representative
Network technician job in Minneapolis, MN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title:
DESKTOP Support Representative
Job ID:
#
[19011]
Location:
MINNEAPOLIS,MN-55416
Duration:
: 1 year (with possible extension)
·
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
·
Installation, configuration and maintenance of windows, hardware's and software's.
·
Desktop and laptop installation ,configuration and upgradation
·
Support and troubleshoot windows XP and windows 7/Migrations
·
MS Office, MS Outlook and Microsoft Products.
share asap
Additional Information
For more information, Please contact
Shubham
************
IT Network Administrator
Network technician job in Elk River, MN
This position as a network administrator is responsible for overseeing\maintaining the organization's corporate LAN/WAN, the VMware environment, Servers and Virtualization, and the network security including firewalls. Duties include working with other IT staff and company employees to identify network needs, security risks, maintain physical servers, and virtual equipment.
Responsibilities
Essential Job Functions
* Provide support for day-to-day operations of servers and the networks that connect them. Diagnose problems with LAN\WAN network equipment and perform repairs or upgrades when appropriate.
* Evaluate and recommend solutions for network equipment and communications.
* Support and manage AWS Virtual Private Clouds (VPCs), subnets, route tables, and network gateways.
* Installs, configures, patches, and maintains network equipment such as switches, firewalls, wireless ap's VPN's, and UPS's. This would include overseeing network security to include appliances, software, and procedures.
* Perform ongoing capacity measurement and planning for network equipment, physical and virtual servers.
* Fully support, configure, maintain, monitor, and upgrade the corporate VMware environment. This would include the EXSi environment, physical servers, patches, firmware updates, error investigationemediation and administration of the corporations SAN.
* Maintain and assist with testing and creating an etwork business continuity and disaster recovery plan.
* Assist Systems team with managing servers, CommVault backups, patching, and Active Directory functions.
* Monitor network performance (availability, utilization, throughput and latency).
* Update Key Performance Indicators (KPI's).
* Perform risk assessment, problem management, and resolution.
* Support and comply with the company Quality System, ISO, and medical device requirements.
* Read, understand, and follow work instructions and standard work
* Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
* Understand customer needs and the core business markets we serve
* Ensure business systems are implemented, maintained, and functioning properly
* Participate in required company meetings
* Maintain an organized work area (5S)
* Participate in the Operational Excellence Program
* Complete all other work duties as assigned
* Ability to work in a manufacturing environment.
Qualifications
Minimum Requirements, Education & Experience
* WatchGuard Firewall experience - Required
* VMware experience
* Advanced Server OS support
* Active Directory Experience
* Associate degree in an IT--related field
* Competence in LAN/WAN technology including VPN, TCP/IP.
* Experience with Cisco and HPE switching equipment
* Experience with cloud and/or hybrid architecture for compute and storage.
* Clear and effective verbal and written communication skills
* Attention to detail
* Organizational skills
* Ability to work in a fast-paced team environment
* Ability to prioritize and multitask
Desirable Criteria & Qualifications
* Bachelor's degree in Computer Science or related IS field
* Experience with ERP, CRM, and other Business Systems
* Certificates in Project Management
* Continuing Education; including participation in local chapters, associations, and/or organizations
Pay Range
USD $81,000.00 - USD $101,200.00 /Yr.
Pay Range Details
This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range.
Company Benefits
All Employees:
Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees.
20+hours:
Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.
30+ hours:
Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week.
(Some benefits are subject to eligibility criteria.)
Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Auto-ApplyIT Systems Administrator
Network technician job in Edina, MN
Job Description
At Minnesota Cannabis Services, we're not just building businesses - we're building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology.
We're looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.
When you join our team, you'll work alongside some of the most experienced leaders in the industry - professionals who share their knowledge freely and lead by example. You'll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.
About the Role
As an IT Systems Administrator, you'll play a key role in ensuring the stability, security, and performance of our multi-state retail and corporate technology infrastructure. You'll manage servers, networks, cloud systems, and user support across retail, cultivation, and corporate environments-supporting operations that run 365 days a year.
This is a hands-on role for a disciplined, detail-oriented IT professional who thrives in a fast-moving, growth-oriented environment. You'll be trusted with mission-critical systems that power everything from point-of-sale to compliance, communications, and analytics.
You'll partner closely with business leaders and store operators to align technology with operational excellence, ensuring uptime, efficiency, and security across all business units.
What You'll Do
Administer Windows and Linux servers, ensuring system reliability, patch management, and uptime.
Oversee network infrastructure including Ubiquiti Unifi firewalls, switches, VPNs, and wireless systems across multiple locations.
Manage user accounts, access control, and device provisioning via Google Workspace, Microsoft Intune, and other identity platforms.
Implement and maintain IT security standards and compliance policies.
Support and troubleshoot corporate and retail systems (POS, camera systems, access control, etc.).
Monitor system performance, perform backups, and ensure disaster recovery readiness.
Collaborate with vendors and internal departments to resolve escalated IT issues efficiently.
Maintain accurate asset inventories and documentation across all technology systems.
Provide Tier 2-3 technical support for employees, ensuring minimal downtime.
Contribute to IT projects including new site deployments, cloud migrations, and process automation initiatives.
Who You Are
You are dependable, adaptable, and thrive in high-accountability environments. You're a self-starter who embraces technology, documentation, and process discipline. You see IT as a service function that empowers people and drives business performance.
You balance hands-on technical ability with strong communication and project management skills-and take pride in ensuring safe, secure, and efficient operations every day.
Why Join Us
We're building one of the most innovative and operationally disciplined cannabis organizations in the country. This role offers the opportunity to work with a fast-scaling enterprise environment that values meritocracy, innovation, and accountability. You'll have exposure to cutting-edge retail technology systems, multi-site infrastructure, and leadership opportunities in a rapidly growing industry.
Compensation and Benefits
Salary: $85,000 - $110,000 annually (DOE)
Health, Dental, and Vision insurance
Paid Sick Leave (PSL) and Personal Time Off (PTO)
7 paid holidays
Free Employee Assistance Program (EAP)
Employee discount program with national retailers
Skills
Network & Systems Administration
IT Security & Compliance
Cloud Infrastructure (Google Workspace / Azure / Intune)
Hardware & Software Troubleshooting
Documentation & Process Management
Vendor & Asset Management
Cross-Department Collaboration
Disaster Recovery & Backup Strategy
End-User Support
Automation & Efficiency
Qualifications
3+ years in IT administration or infrastructure support
Experience with Windows Server, Linux, and cloud environments
Familiarity with network hardware (Unifi, Cisco, or equivalent)
Knowledge of POS and access control systems preferred
Understanding of security frameworks and compliance standards
Strong documentation, communication, and problem-solving skills
Must be 21+ and eligible for employment in the cannabis industry
Company Values
Integrity • Accountability • Dependability • Innovation • Efficiency • Teamwork • Commitment to Excellence • Meritocracy • Safe & Secure • Adaptability
At Minnesota Cannabis Services, we believe great teams are built on trust, initiative, and follow-through. We invest deeply in our people - providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry.
Here, you'll be part of a high-performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.
If you're driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Minnesota Cannabis Services.
Network Administrator
Network technician job in Saint Paul, MN
GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities**
This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills.
**Qualifications**
High School with 9+ years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Secret
+ CompTIA Security+.
+ Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat,
+ Palo, etc.) - can be waived for 30 days after project join date.
+ Experience in Computer Science or IT.
+ 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions.
+ 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls.
+ 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc.
+ 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower.
+ 3+ years' experience or working knowledge of SW Defined Networking.
+ 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution.
+ Strong interpersonal skills and willingness to be a team player.
***PENDIN CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in computer science
+ 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible.
+ 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning
+ Support Lead (Program Manager - Intermediate)
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $110,000.00 - USD $140,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6775_
**Category** _IT Infrastructure & Network Engineering & Operations_
**Position Type** _Full-Time_
On-Site IT Support Desk Technician
Network technician job in Minnetonka, MN
The Outsourced Support Desk Technician is responsible for providing quality support desk services and technical assistance while on-site at the assigned client's location in a courteous and efficient manner while maintaining a high level of client satisfaction.
ESSENTIAL FUNCTIONS:
Provide technical support and remote help desk services to Marco client, escalating when necessary.
Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance and reliability of client's network.
Maintain client documentation.
Support multiple end user requests and third party business applications.
Effectively communicate with technical and non-technical end users.
Meet established metrics and benchmarks and comply with procedures and expectations.
Represent Marco in a professional manner at all times by maintaining a professional appearance and adhering to company standards.
Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.
Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry.
QUALIFICATIONS:
Associate's degree and two years of relevant experience; or equivalent combination of education and experience.
Current high level industry recognized MTA certification preferred.
REQUIRED SKILLS:
Proficiency with business collaboration tools such as MS Office applications.
Communication - Must possess strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.
Commitment - See that tasks are completed from start to finish. Demonstrate thoroughness and commitment.
Initiative - Must possess the ability to be a self starter and take initiative. Work to identify and resolve problems in a timely manner however if you can't resolve it yourself, use resources to find someone who can.
Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation.
Team Work - Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
Time Management - Must possess the ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.
Work Location & Travel Requirements: This role is required to work on-site at a customer location five days per week (Monday - Friday) in Golden Valley, MN. The position may also involve occasional travel to nearby customer sites.
Pay Range: $21.64 - $32.46 hourly
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
IT Admin
Network technician job in Eagan, MN
Mapjects is a leading centralized logistics operations portal platform.
Email resume and contact to -> ******************
Green Card and US citizens only
Compensation is very competitive, and commensurate with experience, loc Eagan MN)
Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start)
Job Description
IT or System Administrator needed for related issues both hardware and System or IT software
Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software
May evaluate and install patches, and resolve software related problems
Responsible for all LAN and Desktop related hardware and may be required to conduct physical inventories
Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions
Qualifications
Knowledge and skills:
Intermediate knowledge of backup software and hardware
Intermediate knowledge of the latest Network Operating Systems and hardware
Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software
Additional Information
please email word copy of resume to
ensure it has your contact information, and phone number to reach you.
***************** or ******************
Easy ApplyIT Administrator
Network technician job in Maple Grove, MN
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Maple Grove, MN
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support : Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
Auto-ApplyIT Systems Administrator I - Bloomington
Network technician job in Bloomington, MN
The City of Bloomington is seeking an individual to evaluate and administer current and potential technology solutions and proposed changes. Lead the design, acquisition and/or configuration of new technology, upgrades, and modifications.
Apply and learn more: ****************************************************