Network technician jobs in Nashville, TN - 406 jobs

Are you ready to join a fast-paced, innovative team making a real impact in the renewable energy industry? Join Shoals Technologies Group (NASDAQ: SHLS), a leading provider of electrical balance of systems (EBOS) solutions for solar and energy storage. Headquartered just north of Nashville, Tennessee, we have been driving industry innovation since 1996 by delivering cutting-edge technologies that improve efficiency, safety, and reliability for solar systems worldwide. With over 60 GW of solar systems deployed globally, we're setting the standard for the renewable energy industry. We are a collection of engineers, renewable advocates, curious minds, and collaborators. Our manufacturing facilities in Tennessee and Alabama, along with sales teams across Spain and Australia, enable us to power clean energy solutions across Europe, Latin America, Africa, and Asia-Pacific. We push boundaries and challenge each other to design, develop, and deliver solutions with the potential to change the world. We are the rebellious hero. Headquartered just north of Nashville, Tennessee, Shoals Technologies Group (Shoals) is a leading electrical balance of systems (EBOS) solar, energy storage, and eMobility solutions provider. Since its founding in 1996, the Company has introduced innovative technologies and systems solutions that allow its customers to substantially increase installation efficiency and safety while improving system performance and reliability. Shoals is a recognized leader in the renewable energy industry, deploying solutions on over 20 GW of solar systems globally. The Company has manufacturing facilities in Tennessee & Alabama, with sales personnel in Spain and Australia servicing Europe, Latin America, Africa, and Asia-Pacific. Shoals sells their solar products principally to engineering, procurement, and construction firms that build solar energy projects. The custom nature of their system solutions and the engineered-to-order development cycle for solar projects typically gives Shoals a 12+ month lead time to quote, engineer, produce, and ship each order, so there is no need to stock large amounts of finished goods. Summary: This position performs a variety of technical tasks in the area of computer systems and networks and deals with moderate to advanced levels of technical systems while assisting the company in achieving cost effective objectives through state-of-the-art technologies. This individual should have a passion for learning about technology and business and a natural inclination to engage and take ownership of issues. Responsibilities: * Develops and maintains all systems, applications, security, and server configurations. * Recommends upgrades, patches, new applications and equipment. * Provides technical support and guidance to users. * Prepare program documentation and procedures. * Updates work-tickets and escalates issues when needed. * Engages in continuous process improvement. * Provide after-hours support when needed.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

With over 110 years of success, Nixon Power Services is the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers. Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint. In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you! What you'll be doing: Manage and monitor all IT operations, ensuring reliability and performance across systems and devices. Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines. Maintain and support PC, server, and network infrastructure. Provide responsive, customer-focused technical support to team members company-wide. Support telecom systems, hardware, and software requests. Handle user setup, access control, and account management. Respond to system outages and implement long-term solutions. Evaluate and recommend new technologies to improve company efficiency. What we're looking for: Associate's degree or higher in CS, Information Technology or related field required. Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred. 5+ years managing Wintel-based server-class hardware. 8+ years working with Wintel clients and Microsoft Office applications. Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems. Familiarity with AI tools like Microsoft Copilot a plus. Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment. Excellent communication skills - both written and verbal. A collaborative, service-oriented mindset. Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required. What's in it for you? Competitive compensation package Full Benefits: Medical, Vision, Dental, and more! Paid Time Off 401(k) matching Opportunity to get in with an industry leading organization Team-oriented culture

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Nashville, TN and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. **Responsibilities** The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: + Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. + Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Recommend systems modifications to reduce user problems. + Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. + Install operating system patches, upgrades etc. via SCCM Software Center + Provide remote support services for telework/home users. + Help ensure user applications work over VPN and/or Citrix. + Manage user relocation requests. + Ensure devices are properly encrypted. + Local On-Site Cabling. + Provide on-site support for enterprise groups such as the network and security operation centers. + Restart network equipment, including switches and routers as directed by enterprise networking. + Replace defective network equipment. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. + Asset Inventory Support + Assist with physical inventory as needed. + Assist with receiving and receipting property. + Disposal Preparation Support + Process computer equipment for disposal. + Ensure disposal policies are properly employed. + Ensure all devices are fully wiped of information before leaving the facility. + Video Conferencing and Audio/Video O&M + Troubleshoot system problems. + Work with support staff for remote troubleshooting and repairs. + Assist in setting up presentation devices and video conferencing units. + Support pre/post application releases. + Gather analyze, and report end-user support trends. + Assist tier 1 Service Desk with answering user calls. + Other duties as assigned. **Qualifications** Required Skills and Experience + High School with 0-3 years (or commensurate experience) + US Citizen + High degree of technical proficiency + Excellent problem-solving skills and analytical abilities Preferred Skills and Experience + Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role + Certification in Microsoft Operating Systems + Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation + CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA SecurityClearance Required: Must be able to obtain and hold a Public Trust Clearance. \#ASG #NEON #NSS #TM #TMK **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $53,040.00 - USD $53,040.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-TN-Nashville_ **ID** _2026-7439_ **Category** _Information Technology_ **Position Type** _Full-Time_

Title: Computer Technician Installs, repairs and maintains campus technology across all seven of the College's campuses. ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Troubleshoots and repairs microcomputer hardware and peripherals. Plans, designs and installs new endpoint devices and software systems. Administers and maintains software deployment systems and creates images and installation packages. Reviews and resolves service tickets for campus-related requests. Responds to technical dispatch requests escalated from the service desk. Maintains an inventory of campus technology equipment, supplies, parts and stock. Maintains an inventory of software and licensing. Works with third-party vendors to resolve technical problems when necessary. Troubleshoots network related issues and audio/visual systems. Supports and assists with technical infrastructure systems, such as electronic door access, security cameras and UPS devices. Occasionally travels throughout the service area to other campuses. REQUIRED QUALIFICATIONS High School Diploma Three (3) years of relevant experience, including at least one (1) year in technical support. PREFERRED QUALIFICATIONS Associate's degree Five (5) years of experience in installation, maintenance and repair of computer hardware, software and network equipment CompTIA A+ certification Experience with Microsoft Endpoint Manager, JAMF and Quest Kace SMA/SDA KNOWLEDGE, SKILLS AND ABILITIES Demonstrated knowledge of microcomputers and software applications, such as Windows 10/11, mac OS and Microsoft 365. Ability to read diagrams, schematics and technical manuals for repair and diagnostic information. Ability to effectively communicate with contractors, faculty, staff and peers. Ability to frequently walk, stand, stoop, crawl, climb, bend, kneel, work on elevated surfaces, work in small/confined spaces, work overhead and be in awkward positions for extended period of time. Ability to regularly push, pull, lift, move and carry 30 to 50 pounds. Ability to work occasional nights and weekends as needed to support campus events and/or respond to maintenance and weather emergencies. Open Until Filled: Yes Rate of Pay: $45,727.50 to $54,873.00 annually, depending on experience Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job is in a store/retail environment. Physical Demands Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel 30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG

Job Description 76126 The Tennessee Department of Healths Office of Communication & Media Relations is seeking a highly motivated Project Associate to join our team as a web developer with a specialized focus on maintaining and improving accessibility compliance in line with the Americans with Disabilities Act (ADA) and WCAG standards. Responsibilities: Assists the Office of Communication & Media Relations in planning, developing, implementing, and evaluating projects and strategies that meet the overall public communication mission and goals of the Tennessee Department of Health Supports the Departments Web Administrator in maintaining the Adobe Experience Manager (AEM) environment, component configuration, and workflows for the deployment, organization, and navigation of content on the Departments website, ************** Implements an accessible, user-centric online content experience in coordination with Communication team, internal content creators, and other stakeholders Monitors and audits webpages and digital content for ADA and WCAG 2.1 AA compliance; remediate and document issues as needed Functions as a liaison with Strategic Technology Solutions, STS Business Operations, and Department IT staff, to support project planning, rollout, and governance of AEM-based web properties Support the integration of ADA compliance considerations and practices into the workflows of Department staff in AEM deployment of components, functionality, and webpages Assist with tracking and reporting on compliance-related project milestones, metrics, and documentation; stays current on accessibility standards and best practices Other duties as assigned Experience: Bachelors Degree in Communication, Information Technology, Computer Science, Website Design, or related field (or equivalent work experience) 3+ years of experience managing Adobe Experience Manager (Sites, Assets) Hands-on experience implementing and maintaining ADA and WCAG-compliant websites Familiarity with web accessibility tools (e.g., Site Improve) and manual accessibility testing techniques Strong organizational skills with the ability to manage multiple priorities and deadlines Exceptional interpersonal skills with the ability to work independently and as part of a team Preferred: Experience working as a web developer or web project manager in a government, higher education, or large public institution environment Adobe AEM certification(s) or equivalent practical experience

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR gyi QTs1Wvy

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

A client of Insight Global is looking for a IT Service Center Tech to join their team in Nashville, TN. During this 3 month contract this candidate will be responsible for resolving end user calls and/or work orders in a timely professional manner & maintain continuous communication within the department and our end users. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - basic trouble shooting with Microsoft applications -great communication -experience with password resets Bachelors degree

About the Company Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate 180 senior living, home health, hospice and home care operations across the United States! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT, and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their agencies. Something else that sets us apart from other companies is the quality of our most valuable resources - our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”: Customer Second, Accountability. Passion for Learning, Love One Another, Intelligent Risk Taking, Celebrate, Ownership. By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success. Overview The Clinical Applications Service Desk Resource role is designed to support the use of clinical applications within our healthcare organization, helping operations utilize systems and identify and correct issues in a timely manner. The Service Desk Resource will ensure the efficient and effective resolution of user issues, manage and maintain proactive support and self-support tools, provide guidance and training to staff, and maintain excellent customer service standards. This role will have a schedule of Fridays through Tuesdays to help us support our team. Key Responsibilities Technical Support & Issue Resolution: Execute the timely and accurate resolution of service desk tickets related to clinical applications. Escalate issues as necessary. Provide hands-on telephone, email, and ticket-based technical support for clinical applications, including troubleshooting, configuration, and maintenance. Customer Service: Ensure high levels of customer satisfaction by maintaining clear and effective communication with agency staff, resources, and other stakeholders. Process Improvement: Develop and implement strategies to improve service desk efficiency and effectiveness. Monitor and analyze metrics to identify areas for improvement. Maintain comprehensive documentation of help desk processes, procedures, and resolutions. Performance Monitoring: Monitor application performance, usage, and user reports to identify and resolve issues that impact daily operations. Security Management: Implement and enforce security measures to protect applications and data from unauthorized access. Execute SOP's consistently to ensure compliance with user account management, access, and usage policies and procedures. Compliance & Best Practices: Ensure all service desk activities comply with relevant regulations, policies, and standards. Stay updated with industry trends, new technologies, and best practices to continually enhance service desk operations. Training & Support: Coordinate and provide training for internal team and end-users on clinical applications and related technologies. Identify support trends and recurring issues in local operations to create education and self-support options for resolution. Stakeholder Engagement: Foster strong relationships with end-users across all departments and operational areas. Understand their needs and challenges, ensuring that the portfolio of clinical applications and the local use of specific applications meet their requirements and contribute to the organization's overall success. Innovation and Improvement: Stay abreast of the latest developments in clinical software and technology, including new vendor software features and new-to-market services that achieve operational goals. Propose and implement innovative solutions that can further enhance operational efficiency and financial performance. JOB REQUIREMENTS 1+ years of general customer support, training, implementation, project management, or clinical application user experience in HCHB. Additional experience with Forcura, Waystar, Medalogix, NVOQ, supply interfaces, medication interfaces, or other clinical applications is a plus. Strong problem-solving, troubleshooting, and analytical skills. Working a schedule of Friday through Tuesday Additional Information We are committed to providing a competitive Total Rewards Package that meets our employees' needs. We offer a comprehensive benefits package from a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k), company match, and various other features. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees with a wide range of free e-courses through our Learning Management System, as well as training sessions and seminars. Compensation: Based on experience. Schedule: Friday to Tuesday every week Location: Hybrid, Nashville, TN Travel: 50% to supported locations Pennant Service Center 1675 E. Riverside Drive, #150 Eagle, ID 83616 If interested in this position, please submit a resume for consideration. We look forward to hearing from you! About The Pennant Group You can learn more about The Pennant Group at ******************** #hybrid The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.

At Offchain Labs, we aren't just building products: we're leading a movement. As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency. At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you're energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you. Why Offchain Labs? Offchain Labs is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today. Arbitrum's ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain Labs technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack. Arbitrum's thriving ecosystem wouldn't exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren't just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure. To top it all off? We're backed by $124 million in funding. We've demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly. The Role * We are seeking a highly motivated and capable IT Systems Administrator to join our growing team. In this role, you will be a critical point of contact for our employees, providing exceptional technical support and ensuring the smooth operation of our employee facing IT infrastructure. This position will be based out of our Nashville office and will require hands-on work with physical devices and systems while providing support to employees. What you'll do: * Provide timely and effective technical support to employees across all departments and locations * Work inside of our Nashville datacenter to deploy and manage hardware * Troubleshoot and resolve hardware, software, and networking issues * Onboard new employees, setting up accounts and devices * Assist with IT-related training and documentation * Identity and Access Management * Manage and maintain our identity provider (Okta or similar) and access control systems * Administer user accounts and permissions in SaaS solutions like MS-365, Google Workspace, and/or AWS * Ensure compliance with security policies and best practices * Manage our small office network, including fiber connections, routers, switches, and wireless access points * Monitor network performance and troubleshoot connectivity issues * Install and maintain conferencing equipment * Manage network drops and cabling * Manage and administer a diverse range of devices, including mac OS, ChromeOS, iOS, and Android devices * Implement and maintain MDM solutions (Jamf or similar) for device management and security * Ensure operating systems and software are up to date * Monitor and respond to security events and incidents * Implement security measures to protect company data and systems * Stay informed about security threats and vulnerabilities * Assist with the selection and procurement of IT hardware and software * Manage the lifecycle of IT equipment, including disposal and replacement What you'll need: * Proven experience as an IT Systems Administrator or similar role * Strong understanding of networking principles and technologies (TCP/IP, DNS, DHCP, firewalls) * Experience with identity providers and access management solutions (e.g., Okta, keycloak, MS-365, Google Workspace, AWS IAM) * Hands-on experience with managing and troubleshooting mac OS, ChromeOS, iOS, and Android devices * Familiarity with MDM solutions (Kandji, Intune, Jamf, Google Workspace MDM) * Ability to diagnose and resolve hardware and software issues * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills Perks: * Remote-first global workforce + NY office * Annual company offsite + team onsites * Professional reimbursement program (facilitates industry conference attendance, certifications, and more) * Medical, dental & vision coverage (US + some other countries) * 401k retirement plan + company match (US only) * Wellness stipend * Home office set up / ergonomic equipment program Attention Offchain Labs Job Seekers: This role cannot be performed in California, or Colorado. Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an OCL employee or the legitimacy of an offer you received, please email [email protected] At Offchain Labs, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our Company Whisper Aero is pioneering a more compelling and connected future by delivering cleaner, quieter, and more efficient propulsion solutions. Today's open rotor propulsion systems are challenged by safety, noise, and performance limitations at all scales. Whisper's breakthrough technologies allow aircraft to fly anywhere at any time without disturbing communities, at greater speeds, and with incredible improvements in efficiency and cost. Their innovations also enable a new generation of air moving products that can blend into the soundscapes of daily life. Whisper was founded by industry veterans, Mark Moore and Ian Villa, and continues to innovate a future that's as considerate as it is compelling with its world-class team in Tennessee. About The Role Whisper Aero is on the search for a Systems Administrator to work onsite in Nashville, TN. The Systems Administrator will be responsible for managing both local and cloud-based server infrastructure, storage, and engineering platforms, ensuring optimal performance and security. The candidate should have deep knowledge of Linux (we use Ubuntu) and should have a mindset of automating where capable. As we grow, the need for proactive management and increasing efficiency is paramount. What You'll Do Support the needs of Whisper Aero employees and contract workers across multiple sites, including remote workers. Execute the installation, configuration, and maintenance of servers, both on-premises and in the cloud. Develop and maintain custom toolchains to enhance our operations to apply modern engineering methodologies such as container orchestration, and software-defined storage. Manage and maintain repositories on GitHub and GitLab, ensuring smooth version control and collaboration, work separation to maintain US compliance regulations. Utilize your experience with Linux, particularly Debian-based operating systems, to build, scale and secure Whisper Aero environments. Analyze resource utilization and develop strategies to optimize performance Ensure regular backups are performed and develop recovery plans to safeguard against data loss. Perform ongoing support and maintenance of all hardware, software, and network components Reevaluate and upgrade existing systems to maintain compliance while improving performance for Whisper Aero needs (NIST, CMMC). Required Qualifications US Persons status is required as this position may access export controlled data Requires a BS in Computer Science, Engineering, or a related technical discipline (or equivalent experience) and a minimum of 3 years of experience in systems or infrastructure engineering or administration Experience deploying and managing systems in alignment with security and compliance frameworks such as SOC 2, CMMC, and NIST 800-171, with a focus on supporting Department of Defense (DoD) requirements and ensuring readiness for government contracts involving Controlled Unclassified Information (CUI) Experience deploying and managing cloud infrastructure (e.g., AWS) and containerized environments (Docker, Kubernetes) in corporate settings Administration of on-premises servers, SAN/NAS storage systems, distributed computing supporting scientific or enterprise workloads Proficient in both Windows and Unix/Linux operating systems Scripting experience in Python, Bash, or Perl, with use of automation/configuration management tools (e.g., Ansible, Puppet, Chef) Working knowledge of MS365 suite, including Teams and related collaboration tools Hands-on experience with network administration and infrastructure management Excellent communication and collaboration skills Strong analytical, troubleshooting, and problem-solving abilities Proven ability to manage multiple projects independently and align with team objectives and priorities #LI-DC1 Benefits: Top-tier Benefits: 100% paid Medical, dental, and vision for employees, 75% paid for dependents PTO & Federal Holidays: Starting at four weeks of paid time off for vacation, sick, and personal days Competitive Salary: Value-based compensation, plus enjoy Tennessee's no-income-tax life End of Year Bonuses: For eligible employees We always have beverages and snacks available to energize you throughout the day, with paid team meals based on office demands. 401(k) Relocation Assistance Professional Development Stipend Whisper Aero is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws. Whisper Aero also participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization.

LG Chem will become a world-class corporation that creates new value for our customers based on "science," beyond "chemistry." Job Summary (Basic Functions): LG Chem Advance Materials, Inc. (LGCTA) is actively searching for an IT Security Administrator to join our team in Clarksville, TN. The IT Security Administrator is responsible for ensuring effective operation, monitoring, and management of security systems and processes across the organization. This role oversees the daily operation and inspection of security technologies such as CCTV and access control, manages user accounts and access rights, and ensures on-site compliance with security policies and regulations. This position is based full time in Clarksville, TN and is not a remote role. What You'll Be Doing Essential Functions (include but are not limited to): Security Operations Operation and inspection of security systems such as CCTV and access control Management of accounts and access rights On-site management in accordance with security policies and regulations Audit and Compliance Response Preparation of materials, documentations for responding to internal and external audits Log analysis, monitoring for anomalies, and reporting Implementation of measures related to personal information protection Security Service Provider Management Management of physical and system security vendors Review of contracts and operational performance (e.g., SLA) Security and IT Issue Response Response to security solution issues Establishment of countermeasures for security incidents and prevention of recurrence Primary response to on-site IT issues (e.g., network, PC) Collaboration with HQ and BSG IT Management of security asset status and user support Qualifications, Skills and Experience: What We're Looking For Competencies/Desired Skills: Technical Proficiency: Strong understanding of security systems (CCTV, access control, firewalls, IDS/IPS, etc.). Experience with account and access management. Familiarity with network and endpoint security Compliance & Documentation Knowledge of relevant security standards (e.g., ISO 27001, NIST, GDPR). Experience preparing for and responding to audits. Accurate and thorough documentation skills. Problem-Solving & Incident Response: Quick and effective response to security and IT issues. Implementation of corrective and preventive measures . User Support & Customer Service: Providing support for security and IT-related user issues. Training and guiding users on security best practices Education: Bachelor's Degree in Information Technology (IT), Computer Science, Cybersecurity, Information Systems or a related technical discipline from an accredited university or program required. Requirements: Minimum of 1-3 years of professional experience in IT administration, network administration, or a related technical field. Hands-on experience with security systems (e.g., CCTV, access control, firewalls, intrusion detection/prevention systems). Experience in managing user accounts, access rights, and security policies. Prior involvement in responding to security incidents, conducting log analysis, and supporting audit or compliance activities is preferred. Preferred Qualification/What We'd Like to See: Professional certifications such as CompTIA Security+, CISSP, CISM, or equivalent Familiarity with security incident response and vulnerability management. Strong analytical, problem-solving, and communication skills. Experience supporting audit and compliance activities. Ability to work collaboratively with cross-functional teams and external partners. Work Environment The working conditions (including the general work environment, and table with physical/mental demands) in this job description reflect the typical conditions you can expect while performing the essential functions of this job. LGCTA provides reasonable accommodations - appropriate changes and adjustments - to applicants and employees to be considered for a job opening, enable them to perform a job, gain access to the workplace, and enjoy the benefits and privileges of employment. General Work Environment. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incoming primarily works in an office setting, but work requires exposure to manufacturing environment operations, such as moving sample of product, noise, fumes, vibrations, dust, etc to manage plant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, gender, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable federal, state, or local law.

LG Chem will become a world-class corporation that creates new value for our customers based on 'science,' beyond 'chemistry.' Job Summary (Basic Functions): LG Chem Advance Materials, Inc. (LGCTA) is actively searching for an IT Security Administrator to join our team in Clarksville, TN. The IT Security Administrator is responsible for ensuring effective operation, monitoring, and management of security systems and processes across the organization. This role oversees the daily operation and inspection of security technologies such as CCTV and access control, manages user accounts and access rights, and ensures on-site compliance with security policies and regulations. This position is based full time in Clarksville, TN and is not a remote role. What You'll Be Doing Essential Functions (include but are not limited to): Security Operations * Operation and inspection of security systems such as CCTV and access control * Management of accounts and access rights * On-site management in accordance with security policies and regulations Audit and Compliance Response * Preparation of materials, documentations for responding to internal and external audits * Log analysis, monitoring for anomalies, and reporting * Implementation of measures related to personal information protection Security Service Provider Management * Management of physical and system security vendors * Review of contracts and operational performance (e.g., SLA) Security and IT Issue Response * Response to security solution issues * Establishment of countermeasures for security incidents and prevention of recurrence * Primary response to on-site IT issues (e.g., network, PC) * Collaboration with HQ and BSG IT * Management of security asset status and user support Qualifications, Skills and Experience: What We're Looking For Competencies/Desired Skills: * Technical Proficiency: Strong understanding of security systems (CCTV, access control, firewalls, IDS/IPS, etc.). Experience with account and access management. Familiarity with network and endpoint security * Compliance & Documentation Knowledge of relevant security standards (e.g., ISO 27001, NIST, GDPR). Experience preparing for and responding to audits. Accurate and thorough documentation skills. * Problem-Solving & Incident Response: Quick and effective response to security and IT issues. Implementation of corrective and preventive measures. * User Support & Customer Service: Providing support for security and IT-related user issues. Training and guiding users on security best practices Education: Bachelor's Degree in Information Technology (IT), Computer Science, Cybersecurity, Information Systems or a related technical discipline from an accredited university or program required. Requirements: * Minimum of 1-3 years of professional experience in IT administration, network administration, or a related technical field. * Hands-on experience with security systems (e.g., CCTV, access control, firewalls, intrusion detection/prevention systems). * Experience in managing user accounts, access rights, and security policies. * Prior involvement in responding to security incidents, conducting log analysis, and supporting audit or compliance activities is preferred. Preferred Qualification/What We'd Like to See: * Professional certifications such as CompTIA Security+, CISSP, CISM, or equivalent * Familiarity with security incident response and vulnerability management. * Strong analytical, problem-solving, and communication skills. * Experience supporting audit and compliance activities. * Ability to work collaboratively with cross-functional teams and external partners. Work Environment The working conditions (including the general work environment, and table with physical/mental demands) in this job description reflect the typical conditions you can expect while performing the essential functions of this job. LGCTA provides reasonable accommodations - appropriate changes and adjustments - to applicants and employees to be considered for a job opening, enable them to perform a job, gain access to the workplace, and enjoy the benefits and privileges of employment. General Work Environment. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incoming primarily works in an office setting, but work requires exposure to manufacturing environment operations, such as moving sample of product, noise, fumes, vibrations, dust, etc to manage plant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, gender, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable federal, state, or local law.

Join Our Award-Winning Team as a Desktop Support Technician! ) Pay Range: Pay Range: $22.00- $23.50/hour Do you enjoy solving technical challenges while working in an environment that values respect, teamwork, and work-life balance? Automated Collection Services, Inc. (ACSI) is looking for a Desktop Support Technician to ensure smooth IT operations and provide excellent technical support to our employees. __________________________________________________________________________________ Our Mission At ACSI, we are dedicated to continuous improvement for the benefit of our clients, employees, and community. We foster a culture that encourages fairness, friendliness, dignity, and respect in all our interactions. ______________________________________________________________________ What You'll Do Maintain and monitor end-user workstations and laptops in a LAN and WAN environment. Investigate and resolve user issues, ensuring seamless IT operations. Install, configure, and maintain computers, network cabling, and related equipment. Troubleshoot hardware, software, and connectivity issues to ensure optimal performance. Provide end-user training and support for company-supported applications. Assist with Active Directory administration, Azure AD support, and Okta Identity Management. Manage asset inventory, help desk software, and phone system users. Ensure confidentiality and security of company information. ______________________________________________________________________ Why Choose ACSI? Award-Winning Workplace: Recognized as one of The Tennessean's Top Workplaces (2014-2024). A Culture of Respect: We treat everyone with Fairness, Friendliness, Dignity, and Respect (FFDR). Opportunities for Growth: Ongoing training and career advancement opportunities. Newly Remodeled HQ: Work in a modern and welcoming corporate office just outside Nashville. If you're a tech-savvy problem solver who enjoys helping others, apply today to join our dynamic IT team at ACSI! Qualifications What We're Looking For Education & Experience: 1-2 years of site support experience required. Knowledge of workstations, laptops, Office applications, and Windows 10/11. Skills: Ability to communicate technical information to non-technical personnel. Strong troubleshooting and problem-solving abilities. Experience with Active Directory, Azure AD, and SharePoint support is a plus. Work Requirements: Full-time, onsite/in-office (40 hours/week), with potential evening and weekend work as needed. Ability to lift/move up to 50 lbs occasionally.

Job Description Are you interested in joining a purpose-driven company in the music industry? Do you thrive in a collaborative, hybrid work environment? If you do, we would like to get to know you. WORKING AT THE MLC The MLC is committed to excellence, service and transparency. Our culture is collaborative, and our team works in a hybrid environment. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges. Are you interested in joining a purpose-driven company in the music industry? Do you thrive in a collaborative, hybrid work environment? If you do, we would like to get to know you. THE ROLE In this role, you will be working directly with The MLC's internal desktop support team, working across the organization to streamline the imaging and deployment of The MLC's workstations. As a member of IT, you are detail-oriented and relational, focused on providing an exceptional customer experience for all internal users. You love being hands-on to solve problems, big and small, and you can thrive in a dynamic, fast-paced environment. As a member of The MLC's team, you will help to maintain and champion The MLC's mission while driving alignment, autonomy, and accountability across initiatives. QUALIFICATIONS Minimum of 1 year experience with PC desktop support or relevant certification(s) Excellent customer service skills Ability to effectively analyze and resolve problems in a fast-paced environment Ability to organize and set priorities according to situational demands Familiarity with Cloud based Platforms, Microsoft Office Suite, Help Desk Systems, including Remote Assistance Able to work a flexible schedule up to 20 hours a week with the ability to work after normal business hours to support events ESSENTIAL RESPONSIBILITIES AS A MEMBER OF THE TECHNOLOGY TEAM, YOU WILL: ASSIST WITH THE ASSIGNMENT AND UPKEEP OF EQUIPMENT BY: • Deploying laptop/desktop hardware and common peripherals in accordance with The MLC's asset management processes and procedures • Verifying returned equipment meets operational standards • Assisting with routine maintenance of MLC systems ASSIST WITH THE MAINTENANCE, AND OPTIMIZATION OF THE MLC'S OPERATIONS BY: • Contributing and collaboration with scheduled office organizers to assist with the ongoing use of audio and Teleconference equipment, and ensuring compliance with The MLC's standards and guidelines • Monitoring conference room systems and assisting in providing a stable experience for both MLC users and guests • Providing technical support to MLC users related to wireless and home networking, VPN, multi-factor authentication, and threat management • Maintaining a comprehensive and current knowledge of The MLC's technology and recommending modifications as necessary YOU WILL CHAMPION THE MLC'S CULTURE BY: Applying The MLC's Guiding Principles to your work and your behaviors Being process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas Engaging in a diverse and dynamic team; continuing with personal development Inspiring others with your enthusiasm and humility YOU WILL CHAMPION THE MLC'S CULTURE BY: Embracing The MLC's leadership values and applying The MLC's Guiding Principles to your team's work Being process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas Building a dynamic team; mentoring team members; developing future leaders Inspiring others with your enthusiasm and humility THE MLC IS AN EQUAL OPPORTUNITY EMPLOYER THE MLC DOES NOT MAKE EMPLOYMENT DECISIONS BASED ON RACE, COLOR, RELIGION OR RELIGIOUS BELIEF, ETHNIC OR NATIONAL ORIGIN, SEX, GENDER, GENDER-IDENTITY, SEXUAL ORIENTATION, MARITAL STATUS, CITIZENSHIP STATUS, DISABILITY, AGE, MILITARY OR VETERAN STATUS, OR ANY OTHER CATEGORY PROTECTED BY LOCAL, STATE, OR FEDERAL LAW. THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, TRANSFER, LEAVES OF ABSENCE, AND COMPENSATION.