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Network technician jobs in New York

- 1,480 jobs
  • IT Field Technician

    Supreme Fitness

    Network technician job in Yonkers, NY

    Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. *The IT Field Technician* will be responsible for providing a strong level of technical onsite/remote support for our clients/end users. The position will directly support our 25 + locations within Brooklyn, Queens & Staten Island. *Essential Responsibilities * Primary responsibilities will be focused on supporting/managing existing and new store locations within the boroughs of NYC. We support all retail store level technology top to bottom including ISP's, Audio/Video, Point of Sale, Desktop & Laptops, iPads, VOIP and Security Cameras. *Qualifications/Requirements * *The ideal candidate will have 5+ years of Hands-on Networking & Desktop support experience with strong problem-solving skills, excellent communication abilities, and a solid understanding of various operating systems and network LAN/WAN configurations.* A working knowledge of Microsoft 365 Administration (Azure/Entra) is needed. Must have strong troubleshooting skills with hands-on experience, ability to triage issues quickly, adapt while thinking on your feet and able to provide direct follow-up communication with a variety of users/vendors. This is a hands-on fluid environment. You must be able to lead with a positive outlook while scheduling & prioritizing daily tasks and projects with minimal supervision. We need an individual with good overall customer service skills that can build connections with our user community. The ability to respond to IT support tickets/requests via email or ticketing system quickly & efficiently. This person will need to be self-motivated with the ability to adapt to any new change or client needs. Our user community functions on the Microsoft 365 productivity suite: Office, Teams, OneDrive & SharePoint. We are technology agnostic and use both Windows and Mac hardware. This role is an in-person onsite location position. *Travel: *You must have your own reliable transportation. The position will primarily be based in Brooklyn/Queens, NY. Training: Direct hands-on training on standards & company processes will be done within the first weeks of the new hire for acclimation. There will be some travel to the home office in lower Westchester, NY. *Physical Demands * * Must be able to occasionally move/lift upwards of 75 lbs. · Maneuvering in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks. Pay: $80,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid time off * Professional development assistance * Retirement plan * Vision insurance Application Question(s): * This role is an in-person onsite location position. Travel: You must have your own reliable transportation. xevrcyc The position will primarily be based in Brooklyn/Queens, NY. * 5+ years of Hands-on Networking & Desktop support experience with strong problem-solving skills, excellent communication abilities, and a solid understanding of various operating systems and network LAN/WAN configurations. Work Location: In person
    $80k yearly 2d ago
  • Workday Help Desk

    Always Compassionate Health

    Network technician job in Melville, NY

    About the Company The Workday Help Desk Specialist is responsible for supporting employees, managers, and leadership with all workday related questions, troubleshooting, system navigation, and basic configuration tasks. This role serves as the first line of support for workday HCM and financials, ensuring accurate data entry, efficient resolution of user issues, and exceptional customer service to all departments across ACHC. About the Role This role serves as the first line of support for workday HCM and financials, ensuring accurate data entry, efficient resolution of user issues, and exceptional customer service to all departments across ACHC. Responsibilities Support employees, managers, and leadership with all workday related questions. Troubleshoot system navigation and basic configuration tasks. Ensure accurate data entry. Resolve user issues efficiently. Provide exceptional customer service to all departments across ACHC. Qualifications 3 years of Workday Experience (HCM, Recruiting, Time Tracking, Absence, and Payroll) Strong customer service orientation Excellent communication and problem solving skills Highly organized with the ability to manage multiple tasks in a fast paced environment Required Skills Workday Navigation & Troubleshooting Ability to diagnose common access or workflow issues Understanding of Workday business processes Data accuracy & Entry Reporting & Basic Analytics Pay range and compensation package Starting at $80,000
    $80k yearly 2d ago
  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Obsidian 4.3company rating

    Network technician job in Canajoharie, NY

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $52k-88k yearly est. 60d+ ago
  • Microsoft Outlook System Administrator

    Medisys Health Network 3.7company rating

    Network technician job in New York

    The O365/Azure Security Administrator position is a full-time salaried job based in Jamaica, New York. The O365 Administrator will provide support and management of M365 and Microsoft Azure platform. This role is responsible for implementing, monitoring and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security. In addition, Office 365/ Azure Security Administrator will also be responsible for managing the day-to-day operations of Office 365 within their organization. This may include things like adding new users, creating groups, setting permissions, troubleshooting issues, etc. Primary Responsibilities Include: · Develop and maintain scripts used to manage/support the Office 365 environment for multiple applications · Manage Microsoft 365 security administration · Perform application maintenance, e.g., system parameters, user permissions, group policies, etc. · Provide system support and maintain uptime as defined within the IT acceptable standards · Develop, maintain and update Microsoft 365 governance documentation Serve as a point of contact regarding new requests related to Microsoft applications and solutions to meet business needs Support and administer the operations of all Microsoft-based infrastructures as well as projects based on that infrastructure Provide IT leadership, engineering consulting support and oversight for all areas of Microsoft related technologies, including Microsoft 365 and associated technology including best practices, security, and configuration Plan for and arrange changes, upgrades, data migration, or downtime as necessary and proactively communicate them within our organization
    $72k-92k yearly est. 2d ago
  • Senior High Performance Computing System Administrator

    Icahn School of Medicine at Mount Sinai 4.8company rating

    Network technician job in New York, NY

    Roles & Responsibilities: The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, the research clinical data warehouse team and a research data services team. The Senior HPC Administrator, High Performance Computational and Data Ecosystem, is responsible for a computational and data science ecosystem for researchers at Mount Sinai. This ecosystem includes high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. To meet Sinai's scientific and clinical goals, the Senior Administrator has a good technical understanding for computational, data and software development systems along with a strong focus on customer service for researchers. The HPC Senior Administrator is an expert troubleshooter and productive team member and leads projects to effective and efficient completion independently under little to no supervision. This position reports to the Director for Computational & Data Ecosystem in Scientific Computing. Specific responsibilities are listed below. Responsibilities Design, deploy and maintain Scientific Computing's computational and data science ecosystem including ~30,000 cores with high bandwidth, low latency interconnects, GPUs, large shared memory nodes, databases, scientific workflows and 30+ petabytes of storage in production, clinical data warehouse and software development environment. Lead the troubleshooting, isolation and resolution of all technical issues including application, system, hardware, software, and network). Actively monitors the systems. Maintains, tunes and manages computational, data, cloud technologies and workflow systems for ISMMS researchers, scientists and their external collaborators. Defines and deploys a comprehensive computational and data vision. Identifies and communicates system advantages/disadvantages and tradeoffs. Designs, develops, implements system administration tasks, including hardware and software configuration, configuration management, system monitoring (including the development and maintenance of regression tests), usage reporting, system performance (file systems, scheduler, interconnect, high availability, etc.), security, networking and metrics, etc. Collaborates effectively with research and hospital system IT, compliance, HIPAA, security and other departments to ensure compliance with all regulations and Sinai policies. Participates in the integration of HPC resources with laboratory equipment such as sequencers, clinical and research data resources and systems, etc. Incorporate and link data and compute resources. Researches, deploys and optimizes resource management and scheduling software and policies and actively monitoring. Designs, tunes, manages and upgrades parallel file systems, storage and data-oriented resources. Researches, deploys and manages security infrastructure, including development of policies and procedures. Maintain all necessary aspects of HPC in accordance with best practices. Develops and implements backup policies. Prepares and manages budgets for hardware, software and maintenance. Participates in chargeback/fee recovery analysis and provides suggestions to make operations sustainable. Assists in developing and writing system design for research proposals. Creates and provides clear documentation. Works effectively and productively with other team members within the group and across Mount Sinai. Performs related duties as assigned or requested. Provides after hours support for critical system and production issues. Answers and resolves user tickets. Qualifications: Bachelor's degree in computer science, engineering or another scientific field. Master's or PhD preferred 8+ years (higher preferred) of progressive HPC system administration and operations (preferably in a Redhat/CentOS Linux administration, Batch HPC cluster environment) Must be an expert troubleshooter; Must be a team player and customer focused Experience with job scheduler such as LSF or Slurm and parallel file systems and storage Experience with networking and security Experience with configuration management systems such as xCAT, Puppet and/or Ansible Experience of databases and web services Experience in Infiniband, Gigabit Ethernet Experience in an academic or research community environment Script and programming experience Experience with Cloud Computing Ability to multitask effectively in a dynamic environment Excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively as a liaison between both research and technology teams. Strong written, oral, and interpersonal communication skills Preferred Experience Advanced degree Experience with GPFS, LSF, TSM, IB and ethernet networking Experience with databases and web services is highly preferred Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's “Best Children's Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's “The World's Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
    $71k-92k yearly est. 1d ago
  • Information Technology Coordinator

    Advantage Tennis Clubs

    Network technician job in New York, NY

    Join the Advantage Tennis Clubs Team! We are seeking a highly motivated and experienced IT Systems and Software Administrator with 3-5 years of relevant experience to join our team. This full-time position is critical for managing our internal IT infrastructure, coordinating with external vendors, and optimizing the utilization of software programs across all departments. The ideal candidate will be a proactive problem-solver, highly organized, and possess excellent technical and interpersonal skills. Key Responsibilities IT System Management & Vendor Coordination: Serve as the primary internal contact for all IT-related issues, troubleshooting, and infrastructure needs. Coordinate, manage, and evaluate the performance of outside IT vendors and service providers to ensure secure, reliable, and cost-effective IT operations. Manage network setup, user accounts, hardware procurement, and routine system maintenance and updates. Software Deployment & Management: Set up, configure, and manage software programs used across the entire organization (e.g., productivity suites, ERP/CRM, specialized departmental tools). Develop and implement company-wide software usage policies and best practices. Provide training and technical support to employees on various software platforms. Departmental Software Optimization: Coordinate closely with the Accounting and Sales teams to analyze their current software utilization (e.g., accounting software, CRM systems) and identify opportunities for optimization, integration, and efficiency gains. Translate departmental needs into technical requirements for software solutions. Compliance and HR Support: Assist the Human Resources department in the setup and management of compliance-related software and systems (e.g., training tracking, policy management, PII security). Ensure all IT systems and data handling practices adhere to relevant industry and legal compliance standards. Integrations and Projects: Lead and assist in all electronic and internet-related integrations and projects, including connecting disparate software systems and migrating data. Evaluate new technologies and software solutions to recommend improvements to the company's IT landscape. Qualifications Experience: 3-5 years of professional experience in an IT, Software Administration, or Systems Analyst role. Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Technical Skills: Proven experience managing cloud services (e.g., Microsoft 365, Google Workspace) and basic networking concepts (TCP/IP, VPNs, Wi-Fi). Familiarity with various software types, including CRM, ERP, Accounting software, and HRIS/Compliance tools. Knowledge of IT security best practices, data backup, and recovery procedures. Soft Skills: Exceptional communication and interpersonal skills for vendor coordination and employee support. Strong organizational skills and the ability to manage multiple projects simultaneously. Demonstrated ability to work collaboratively with non-technical business units (Sales, Accounting, HR) to achieve technology-driven objectives. Benefits: Competitive salary commensurate with experience. Health insurance. Paid time off and holidays.
    $50k-86k yearly est. 4d ago
  • Desktop Support - Android & Windows 11

    Amtex Systems Inc. 4.0company rating

    Network technician job in New York, NY

    100% Onsite, 5 days/week Client needs technicians to support ~3800 tablets and smartphones, including security updates, re-imaging, troubleshooting, and deployment tasks. Required: • 2+ years PC/mobile device support • Strong Windows 10, Microsoft 365, Android (Samsung) • Experience with ManageEngine ServiceDesk+ • Ability to document work, multitask, and work with cross-functional teams • Basic MDM/UEM knowledge Preferred: • Experience with compliance-driven environments • General IT support & customer service • Strong Excel skills • Flexibility for extra hours if needed
    $50k-64k yearly est. 2d ago
  • Desktop Support Technician

    Pride Health 4.3company rating

    Network technician job in New York, NY

    Hello Job Seekers, Hope you are doing well. I am Mohit Saini from Pride health and hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity. Job Title: Desktop Support Technician Location - Manhattan NY 10065 Shift- Mon-Fri, 9 AM to 5 PM Rate Range - $22 to $25 Per hour 6 Months (Contract) with possible extension Responsibility: At least 1 yr exp in a computer support is required & tech support exp. Must have strong customer service skills, good communication. Ability to earn quickly and new technologies. Able to work in a team environment as well as being self-motivated. Minimum of 1-2 years of tech support exp required. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deployments, application installs, wire management ,inventory control, Techstop. Bachelors in Computer Science is must. Thanks & Regards, Mohit Saini Team Lead, EST **************************** *****************************************************
    $22-25 hourly 1d ago
  • NOC Analyst

    Mavis Tire 3.7company rating

    Network technician job in White Plains, NY

    Join one of the nation's leading retail automotive chains in a full-time, on-site role within our expanding enterprise IT environment. The NOC Analyst plays a key role in strengthening our monitoring capabilities by ensuring alerts are properly escalated and resolved in a timely manner. They will analyze current and historical data to identify recurring issues and drive proactive improvements. They will collaborate closely with IT teams to develop monitoring tests, enhance alerting systems, and ensure efficient escalation and resolution processes. This position is critical to maintaining stability and rapid incident response across our data centers, cloud services, enterprise applications, and networks that support business operations across the organization. Essential Duties & Responsibilities ● Work closely with cross-functional teams to design and implement testing for network, server, and application health, including performance evaluation, trend analysis, process failure detection, and uptime verification. ● Perform initial triage and resolve or escalate incidents according to established procedures and SLAs. ● Monitor enterprise systems, servers, cloud workloads, networks, and business-critical applications for performance and availability issues. ● Coordinate with Network, Systems, Cloud, Application Support, Development, and Security teams to resolve incidents. ● Maintain accurate incident documentation and ensure proper communication throughout incident lifecycles. ● Conduct system health checks and validate stability following maintenance activities or changes. ● Identify recurring issues and provide recommendations for improvements to monitoring, alerting, or processes. Qualifications ● 2-5 years of experience in a NOC, IT operations center, or enterprise systems observability role. ● Experience in a large corporate or distributed enterprise environment; retail industry experience preferred but not required. ● Proficiency in web application technologies, with experience in APIs, HTTP status/error codes, and end-to-end request tracing. ● Proficiency with enterprise monitoring and alerting tools (e.g., SolarWinds, Datadog, Splunk, Dynatrace, Zabbix). ● Understanding of networking fundamentals (TCP/IP, VPN, DNS, VLANs,). ● Experience with writing SQL queries ● Experience supporting Windows/Linux servers, virtualization technologies, and cloud environments (AWS/Azure/GCP). ● Strong communication and analytical problem-solving skills. ● Ability to manage multiple incidents simultaneously and work effectively under time-sensitive conditions. ● Collaborative, detail-oriented, and able to work with cross-functional technical teams.
    $52k-66k yearly est. 2d ago
  • Children's Miracle Network Coordinator - Signature Events

    Albany Medical Center 4.9company rating

    Network technician job in Albany, NY

    Department/Unit: Development Work Shift: Day (United States of America) Salary Range: $60,367.47 - $90,551.20The Coordinator of Children's Miracle Network Programs and Signature Events is responsible for establishing goals and objectives to further the mission of the Bernard & Millie Duker Children's Hospital and Children's Miracle Network (CMN) Hospitals. The Coordinator will be working closely with the Director, Signature Events, the Coordinator will develop budgets, strategies and tactics to fulfill these goals. Identify, cultivate, solicit, and steward relationships with national and local partners from front line staff to executives, and guide these partnerships to the program growth goals. The Coordinator will engage constituents and volunteers in the mission to maximize the local execution of CMN Hospitals' fundraising programs, events, and corporate partnerships. The Coordinator will also manage the Community Events program, assisting independent community groups with fundraising events that support the Bernard & Millie Duker Children's Hospital. The Coordinator will also contribute to the strategic direction of the Signature Events, with focused support of the Children's Hospital Radiothon and Annual Golf Tournament. The Coordinator is a member of the Development Operations team, and she or he will also contribute to the overall plans and strategies for all annual programs and events, as well as support of all team members. This position requires 30% travel to meet with partners in the region, and overnight conference requirements.Qualifications This position requires a professional whose background is characterized by initiative, creative energy, excellent written and interpersonal communication skills, well-refined organizational skills, and the ability to motivate others. Attention to detail, customer service, and the ability to prioritize are also essential. A bachelor's degree is required; a master's degree is advantageous. One to three years of experience in developing, implementing, and managing strategic fundraising initiatives, or equivalent experience, is required. Position Overview Specific Responsibilities 1. In conjunction with the Director of Signature Events and Assistant Vice President of Development Operations, Philanthropic Impact & Engagement, establish and execute an annual strategic plan, goals, and operating plan to further the awareness and fundraising for the Bernard & Mille Duker Children's Hospital, in alignment with the hospital/foundation goals and mission. 2. Develop and implement a plan for the cultivation, stewardship, and engagement of CMN corporate partners and national programs. Regularly monitor and evaluate campaign and program quality to guide future strategies. 3. Actively manage a portfolio of top corporate partners with the goal of maximizing revenue through each corporate partner campaign. Build and steward relationships with regional, district and local leadership of these companies, as well as employees and volunteers, through face-to-face visits, emails, written correspondence, phone calls and other forms of communication. 4. Implement a local Advisory Council comprised of dedicated leaders in the region that support CMN initiatives. Manage communication with council members and prepare any materials necessary for meetings. 5. Engage and enlist the assistance of hospital constituents as needed (physicians, nurses, staff, patients, families) and keep them informed and inspired about the importance of CMN Hospitals programs to the overall mission of the hospital. 6. Organize and host events and other activities such as tours, check presentations, and kickoff meetings for key partners to deepen their understanding and commitment to the hospital mission. 7. In conjunction with the Director, submit quarterly financial reports to CMN Hospitals. 8. Work with Albany Med's Marketing & Communications Department to develop materials for partner campaigns, programs, and community events. Work with Marketing & Communications on social media posts and webpage updates, ensuring appropriate co-branding with CMN Hospitals. 9. Complete grant applications related to funding opportunities from CMN Hospitals corporate partners, or general children's hospital funding opportunities as appropriate. Support any associated stewardship tied to grants. 10. Work with grateful patients and their families to provide outlets and support to share their stories. Actively communicate with the annual Miracle Child Champion family, and grateful patients that participate in Foundation events. 11. Share strategic best practices and other field insights with CMN National representatives and neighboring program directors to support continuous growth of all partnerships, programs, and events. 12. Represent Albany Medical Center at national and local CMN meetings, including but not limited to: Children's Hospitals Week, Speedway/7 Eleven Golf Tournament, Fall Fundraising Forum, and regional Collaboration Meetings. 13. Provide logistical support for the Children's Hospital Radiothon and the Annual Golf Tournament, including gift in kind solicitation. 14. Manage the community fundraising events program in conjunction with the Director, Signature Events, by providing support of third-party special events. 15. Coordinate with the Development Operations team to track financial data and to run accurate, up-to-date reports. Update Raiser's Edge database as necessary. 16. Represent the Foundation to internal and external audiences, in the community, and among peer professionals in a manner that generates respect and goodwill and contributes to Albany Med's reputation as a health care facility of distinction. 17. Other duties as assigned. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Occasional evening and weekend work is mandatory. The Associate Director must possess excellent written and interpersonal communication skills, energy, enthusiasm, creativity, and the ability to work in a team atmosphere. Attention to detail, customer service, organization and the ability to prioritize are essential. This position requires considerable external visibility. Professionalism and diplomacy at all times is essential. Education, Certification Requirements Must possess a bachelor's degree. Knowledge of Microsoft Office Suite is essential, especially Microsoft Excel, Raiser's Edge a plus. Must have 1-3 years of experience in a fundraising role. Experience with direct mail, database management, corporate relations, event coordination and marketing and/or promotions is a plus. Must demonstrate strong communication skills, written and oral. Examples of specific tasks include, but are not limited to, writing well-crafted emails and letters, memos, executive summaries, promotional materials for print and web, presentations to groups of varying sizes and constituency groups. Strong public speaking skills are also a must. Must be able to independently organize work to meet established guidelines, gather data from appropriate resources, solve problems independently when possible, and understand when to seek assistance or guidance from others. Must be willing to travel independently to off-site events and meetings throughout the Capital Region to meet with donors, volunteers, vendors, and to assist with events as needed. This may entail setting up events and may carry physical demands. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $60.4k-90.6k yearly 3h ago
  • Junior Network Administrator

    Angenex

    Network technician job in New York

    The Network Administrator position is responsible for the successful design, development, maintenance and support of the network, as part of the Company team. Essential Job Functions Maintaining computer networks and systems including VPNs, Fortigate Firewalls, Switches including HP, Aruba, and Dell, other physical hardware and software. Installing and configuring network equipment to update or fix hardware or software issues. Updating virus protection software to keep data and communications protected. Monitoring computer systems to improve network performance for computer systems and networks. Communicating networking issues to other employees and management, especially in training new users. Fixing software and hardware configuration issues for users on-demand or from inspection of the systems. Provide IT system administration support, including network troubleshooting. Perform Firewall and Network Equipment updates as directed by policy. Respond to IT help desk requests and monitoring system alerts promptly and effectively. Escalate open issues when delays or problems are encountered. User training documentation creation and maintenance. Misc. IT documentation. Project lead for misc projects as assigned. Participate in project planning and meet project milestones and deliverables. Document design, development, changes, and support issues; track time and resources used. Take on the lead technical role in assigned areas, acquiring expertise in the relevant applications, technologies and business use of IT. Cross-train other associates in new and changed applications, and in relevant areas where you have expertise. Find opportunities to cross-train in other associates' areas of responsibility and expertise. Provide backup and secondary support of other applications as needed. Investigate the business processes in areas you work with, to identify improvements, and potential new IT tools or applications. Identify opportunities for company to better serve its members, and for the IT department to better serve its customers. Other duties as assigned. Additional Responsibilities N/A Minimum Qualifications for Consideration Qualifications include: A degree in Information Technology, a related technical or management field, or equivalent experience and training. 1 years experience in Networking, Firewalls and HA/Failover administration. Fortinet certifications a Plus. Knowledge, Skills, and Abilities: Installation and configuration of hardware including but not limited to servers, routers, and switches. Upgrade, maintain and repair company computer networks. Troubleshoot network issues after analyzing and isolating them. Designing network models. Implement security measures to protect company and user data, monitor networks to ensure their availability to specific users and maintain the integrity of the network and server deployment. Installing and supporting internet, intranet, local area networks (LANs), wide area networks (WANs) and network segments. Responsible for monitoring the performance of various network servers like file servers, intrusion detection systems and VPN gateways. Knowledge of Windows domains, how they interact at the user/workstation levels. Knowledge of Windows Server, Linux server and Windows Workstation operating systems. Extensive Networking Knowledge DNS, IP/subnets, netstat, NAT, wireshark/tcpdump. Basic registry editing. Basic powershell and/or bash scripting. Good verbal and written communication skills. Good interpersonal skills: able to work well with a wide range of people. Strong organizational and time management skills. Demonstrate dependability through good attendance and adherence to timelines and schedules. Good follow through on projects and deliverables. Good analytical skills. Good problem-solving skills. Demonstrate resourcefulness and ability to take initiative in development and completion of projects. Strong sense of customer service. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Schedule: 8-hour shift Monday to Friday Experience: Network administration: 1 years (Required)
    $46k-62k yearly est. 60d+ ago
  • Network Field Technician

    GDIT

    Network technician job in Rome, NY

    Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Field Service and Support Job Qualifications: Skills: Computer Systems, Network Administrator, Networking, Troubleshooting Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. GDIT is looking for Network Computer Support Technician in Rome, NY, who holds active DOD Secret Clearance. The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations. MEANINGFUL WORK AND PERSONAL IMPACT Terminate ADCS circuits activated at the node point-of-presence (POP). Report failures to the on-site government contract representative no later than the start of the next duty day Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)” Monitoring the on-site and remote locations Perform additions, changes, and relocations of ADCS equipment Performs a range of technical tasks and provides site support. Modifies, moves, and installs a range of new equipment. Troubleshoots a range of hardware and software problems and interconnectivity issues. WHAT YOU'LL NEED TO SUCCEED Must have an active Secret Level security clearance Must hold active CompTIA IAT 8570 Level II (i.e.: Security+CE) certification or higher Must have AA/AS and 3+ year of experience; or equivalent Must be onsite in Rome, NY Operations and maintenance of communications/computer systems and networks. Installs communications/computer systems in accordance with the respective installation spec. Troubleshooting and support of communications systems/networks. Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred. End-user support and training on communications systems/networks. Administer network/cyber security policies and procedures. Maintains current knowledge of relevant technology as assigned. Participates in special projects as required. Focused on identifying customer needs and maintaining customer satisfaction. Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected. Working Conditions: This mission supports 24/7 x 365, shift work and weekends may be required Work may require some physical effort in handling equipment, boxes etc. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work. The likely hourly rate for this position is between $29.84 - $40.38. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA NY Rome Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $29.8-40.4 hourly Auto-Apply 53d ago
  • IT Systems Administrator (On-Site New York City Only)

    Dana-Co 4.8company rating

    Network technician job in New York, NY

    Eligibility: Applicants must currently reside in the New York City area. This is an on-site position, and only local candidates will be considered. We are seeking a highly skilled and motivated IT Systems Administrator to join our team. This on-site role is based in New York City, and only applicants currently residing in the NYC area will be considered. The IT Systems Administrator will be responsible for maintaining and supporting the organizations IT infrastructure, ensuring systems are running efficiently, securely, and with minimal downtime. The role involves troubleshooting issues, managing network and server configurations, supporting end users, and implementing system improvements. Key Responsibilities: Server Management:Assist with installation, configuration, andmaintenance ofoperating systems, software, and hardware, including servers, storage, and network devices. Network Support: Assist with the maintenanceof local area networks (LAN), wireless networks, and cloud systems, ensuring secure and reliable communication. User Support:Provide technical support for internal users, resolving hardware, software, and network issues in a timely manner. Documentation:Create and maintain detailed documentation for network configurations, system setups, and procedures for troubleshooting. Collaboration:Work closely with other teams and departments to identify, troubleshoot, and resolve technical challenges. Project Support:Participate in IT projects, system upgrades, and network expansions as needed. Collaborate closely with Managed Service Providers on technology projects, maintenance, and support. Training & Development:Stay current with emerging technologies and best practices to enhance overall system performance and security. Qualifications: 5 years minimum of proven experience as a Systems Administrator, Network Administrator, or similar role preferred Strong knowledgeof PChardware, operating systems (Linux, Windows Server, etc.), and network infrastructure. Proficient in scripting and automation tools (e.g., PowerShell, Bash, Ansible) preferred Solid understanding of security protocols, firewalls, and VPNs preferred Strong problem-solving and analytical skills. Excellent communication and interpersonal skills to effectively collaborate with various teams and end users. Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Preferred Skills: Experience with Azure, network engineering, monitoring tools, and performance tuning. IT certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA) are a plus. Knowledge of ITIL or other IT service management frameworks. Physical Requirements: Ability to lift and move equipment (up to 50 pounds). Occasional on-call availability for after-hours support. Location Requirement: Please note: This is a full-time, on-site position located in New York City. Only applicants currently living in the New York City area are eligible for consideration. Relocation assistance is not available for this role.
    $86k-110k yearly est. 11d ago
  • Network Operations Engineer

    Peregrine Technologies

    Network technician job in New York

    Backed by leading investors from Silicon Valley, Peregrine supports public safety agencies across the country - from Los Angeles to Louisville to Atlanta - empowering public servants to improve operations and make better decisions in the moments that matter. Today, our technology is used by customers to serve more than 30 million Americans. We're motivated to build technologies by partnering with our customers; we listen to their needs, learn from their experiences, and develop effective solutions to help them achieve transformational outcomes. Together, we're creating safer communities, protecting privacy and civil liberties, and helping everyone in America thrive. We are a team of public service entrepreneurs who are passionate about solving hard problems. We trust and help each other, and love diving into challenges together. We believe empathy, curiosity, integrity, courage, and excellent execution are key to building impactful software. If mission-focused work is your north star, come build with us. We're just getting started. Role We are looking for a Network Operations Engineer to join our small but exceptional Infrastructure team. You'll be on the front line of ensuring reliable, secure, and performant customer connectivity. In this role, you will monitor, troubleshoot, and support production network services while partnering closely with customers and internal teams to resolve issues quickly and effectively. This is a hands-on position that offers exposure to cloud networking, VPN technologies, and customer-facing problem-solving in a high-growth environment. If you enjoy tackling tough technical challenges, thrive under pressure, and love working directly with customers, we'd love to hear from you! About you Serve as the first point of contact for customers experiencing network connectivity issues Troubleshoot and resolve VPN/IPSec connectivity problems across diverse customer environments Monitor network services and proactively respond to incidents to maintain reliability and performance Collaborate with Deployment Strategists to triage and resolve customer issues during data ingestion and integration Maintain internal runbooks and troubleshooting documentation to ensure repeatability and knowledge sharing Provide clear, empathetic, and technically sound communication to customers and internal stakeholders Participate in an on-call rotation to support customer needs What we look for 2+ years of hands-on experience in a network support or operations role (or equivalent) Familiarity with cloud networking (AWS, GCP, or Azure) and hybrid connectivity concepts Solid understanding of common network protocols: TCP/IP, ARP, DNS, DHCP, NAT, VPN Experience troubleshooting IPSec VPNs and customer connectivity issues Proficiency with packet capture and diagnostic tools: Wireshark, tcpdump, traceroute, dig, nslookup, etc. Strong communication and collaboration skills, with the ability to explain technical issues clearly to both technical and non-technical audiences Located in NYC or DC and open to working in office Bonus Familiarity with routing protocols (BGP, OSPF) and cloud routing tables Experience in a NOC or customer support environment Exposure to Kubernetes networking or container-based environments Scripting or automation experience (Python, Bash, etc.) to streamline troubleshooting Salary Range: $110,000 - $165,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable) Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, certifications or licenses, and specific work location. Information on the benefits offered is here. Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $110k-165k yearly Auto-Apply 60d+ ago
  • Software Engineer Embedded/Network Systems I (Intern) - United States

    Cisco 4.8company rating

    Network technician job in New York, NY

    Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. **Meet the Team** Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng, Infrastructure & Security. You will be an essential contributor to the development of next-generation innovations in operating systems, firmware, networking stacks, and security infrastructure. Working on these teams, you will gain hands-on experience with hardware-software integration and low-level networking technologies that power Cisco's critical products. Discover the possibilities when deep technical expertise meets creativity and help build solutions that transform how the world connects and communicates. **Your Impact** You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in solving complex challenges through innovation and precision, while being highly organized and process-driven. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance, and security for Cisco's core products like operating systems, firmware, and networking stacks. By effectively managing your time and streamlining processes, you deliver high-quality solutions that embed resilience and efficiency into global communications infrastructure, directly contributing to Cisco's leadership in trusted, scalable networking technologies. **Minimum Qualifications** + Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. + Proficiency in C programming and experience with embedded Linux, including a solid understanding of operating system fundamentals. + Familiarity with network principles & concepts, routing protocols, and general networking concepts. + Hands-on experience with automation tools and scripting languages (such as Python or Bash), along with knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions). + Understanding of DevSecOps practices and their application in software development workflows. **Preferred Qualifications** + Conceptual understanding or hands-on experience with AI/ML. + Understanding of cybersecurity principles and security protocols. + Experience with FPGA development. + Knowledge of signal and power integrity, and PCB design. ProductIntern26 **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $44k-185k yearly 15d ago
  • IT Systems Administrator

    Major Food Brand 3.4company rating

    Network technician job in New York, NY

    Responsibilities Resolve IT system issues for restaurants, management and corporate office staff via phone, email, remote desktop access and site visits Identify restaurant and back office technical issues and use appropriate troubleshooting steps leading to resolution Manage and maintain IT infrastructure such as point of sale systems, servers, workstations, laptops, network devices, surveillance and phone systems. Supervises 3rd party work to ensure professional and security standards are maintained. Assist with new infrastructure and application initiatives that are developed, purchased, or outsourced to meet business needs Train end users on IT related systems, software, and processes Write support knowledge articles, how-to documentation, and process and procedure task lists. Stay abreast of technology changes, emerging technologies, and relevant regulatory requirements Be available on call as needed Requirements: 3-5 years relevant IT experience Restaurant/Retail experience preferred Experience with Micros and Toast POS systems strongly preferred Familiarity and experience working with Google Suite, MS Office, Windows, MacOS, IOS, IT ticketing systems, remote systems management software, surveillance systems Understanding of low voltage wiring installation and troubleshooting Undergraduate degree in Computer Science or a similar technology related field or relevant work experience required Self-starter with willingness to work hands-on Excellent problem-solving skills: recognize, analyze and resolve effectively Must be detail-oriented and organized with excellent communication skills, verbal and written with technical and non technical audiences Passion to learn, develop, and grow Willing and capable of regularly scheduled after hours and weekend on-call work
    $62k-89k yearly est. 60d+ ago
  • Network Engineer, Operations and Support

    Meta 4.8company rating

    Network technician job in Albany, NY

    The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $133k-190k yearly 57d ago
  • Network Operations Engineer

    ZP Group 4.0company rating

    Network technician job in Islandia, NY

    Piper Companies is seeking a Network Operations Engineer to join a Service Delivery team supporting a key Service Provider account in a hybrid, on-site role based in New York. This is a highly technical, client-facing engineering position focused on post-sales support, network operations, and migration from Cisco to Juniper platforms. Responsibilities of the Resident Network Engineer include: * Serve as a Juniper SME for the customer, providing hands-on support across MX304, EX switches, SSR routers, and Mist platforms. * Lead operational and engineering efforts including troubleshooting, design support, and industrial engineering tasks. * Provide technical guidance and training to customer teams, including implementation and support personnel. * Facilitate weekly operations calls to review network health, JTAC case status, and ongoing issues. * Proactively audit network configurations, alarms, and logs to identify risks and recommend improvements. * Support migration efforts from Cisco to Juniper, leveraging deep knowledge of both ecosystems. * Conduct design workshops and collaborate with customer stakeholders to shape sustainable network architectures. * Test and validate new features, patches, and fixes in both lab and live environments. * Assist with network inventory tracking and documentation of operating procedures. * Raise and manage RMAs through resolution. * Peer with other Resident Engineers to share lessons learned and best practices. Qualifications for the Resident Network Engineer include: * 5+ years of experience in service provider or enterprise network engineering roles. * Strong hands-on experience with Juniper MX, EX, SSR, and Mist platforms. * Familiarity with Cisco devices and migration strategies. * Deep understanding of routing protocols including MPLS, ISIS, Segment Routing, and IP-based services. * Experience with SD-WAN, switching, and Wi-Fi technologies. * Proven ability to present in front of clients and lead technical discussions. * Excellent troubleshooting, documentation, and communication skills. * Ability to work independently, take initiative, and maintain a customer-first mindset. * Willingness to work extended hours and be on-site 2-3 times per week in New York. Compensation for the Resident Network Engineer includes: * Salary Range: $140,000 - $160,000 * Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave (as required by law), and Holidays This job opens for applications on 09/9/2025. Applications will be accepted for at least 30 days from the posting date. #LI-RE1 #LI-REMOTEJuniper Networks, MX304, EX switches, SSR routers, Mist, Cisco migration, routing, switching, SD-WAN, Wi-Fi, network engineering, client-facing, technical leadership, troubleshooting, design support, JNCIE, JNCIP, JNCIA, MPLS, Segment Routing, ISIS, JTAC, RMA, service provider, professional services, hybrid role, New York onsite
    $140k-160k yearly 9d ago
  • Network Operations Center Engineer

    Logicworks 3.8company rating

    Network technician job in New York, NY

    Logicworks, a fast-growing cloud computing and managed hosting firm located in New York, NY, is seeking a Network Operations Center Engineer to join our team. The NOC Engineer is the primary interface with the customer for all technical issues and is responsible for monitoring Logicworks infrastructure, monitoring customer devices, troubleshooting problems and communicating technical issues to the customer and technical teams as per our standard operations procedures (SOP). Primary responsibilities include: Monitoring all Logicworks and customer systems for connectivity and running services Handling calls in the Network Operations Center queue and monitoring our support email inbox Providing 1st & 2nd level support to resolve problems on internal and customer systems and escalating problems to Level 3 engineers as per the SOP Supporting network related services (DNS, shared e-mail, shared Microsoft Exchange) and value-added services for servers (firewall configuration, load balancer configuration, Cloud related services, anti-virus services, etc.) Working with the Level 3 engineers to perform customer and internal installations including system O/S , network setup and application installation & configuration Developing and maintaining support documentation including support guides, knowledgebase articles and procedures Configuration of services on clients' dedicated servers (Apache or IIS configuration, Sendmail and other mail related configuration, installation of perl modules, etc.) General troubleshooting of issues with T1 lines, opening tickets for problem circuits with vendors Interfacing between customers/engineers, vendors/providers mostly done via ticketing system Other tasks and extended projects as assigned. All engineers are involved in one or more projects to build, maintain, upgrade, or extend services we are offering. NOC engineers are more likely to have a secondary role supporting senior engineers, and engineers who are in during the day will have a lead role in projects Required Skills: Experience in a multi-platform server and networking environment Linux/Unix and Windows Server Administration Excellent written/verbal communication skills Ability to learn and apply new skills rapidly Strong analytical and troubleshooting skills Confidence in your own abilities and a willingness to make decisions and escalate when necessary An interest in emerging technologies Must be available for rotating shifts to ensure 24x7x365 service for customers Candidate Requirements: Associate's degree in a related field, or equivalent work experience Minimum of 1-3 years of related technical support experience Ability to work evenings and weekends as required - Must be a flexible person Requires knowledge and experience in a full range of technology platforms and data network systems Excellent customer service and strong communication skills are a must Certifications are an asset - CCNA/CCNP, MCP/MCSA/MCSE, LCP/RHCE etc Training and/or experience with any of the following: Windows Server, IIS/SQL, MySQL, Linux, Cisco IOS, AWS are strong assets
    $67k-86k yearly est. 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Network technician job in Valley Stream, NY

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $25.25/Hour
    $25.3 hourly 8d ago

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