Network technician jobs in New York - 1,580 jobs

DescriptionAbout Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: As a Service Desk Technician, you'll be the go-to resource for employees seeking IT support. You'll troubleshoot everyday technical issues, resolve problems quickly, and escalate complex cases when needed. This role keeps our IT operations running smoothly through efficient ticket management, clear documentation, and exceptional customer service. Key Responsibilities First-line support - Respond to user inquiries and technical issues via phone, email, chat, or NYSTEC's internal ticketing system. Troubleshooting - Diagnose and resolve common hardware, software, and end user issues. Provide step-by-step guidance to end users to remediate issues and leverage NYSTEC's remote support tools as needed. User Account Administration - Manage user accounts, access permissions, and licensing. This includes creating new accounts, resetting passwords, modifying permissions, and supporting onboarding and offboarding activities. Escalation - Route complex or unresolved issues to higher-level IT support or specialized teams. Documentation - Maintain accurate records of support interactions and contribute to internal knowledge base articles. Collaboration - Partner with the Corporate Information Security (CIS), Business Information Systems (BIS), and IT Project Management Office (PMO) teams, to support a secure and modern workplace strategy. Inventory and Asset Management - Maintain accurate records of devices, hardware, and software. Manage Help Desk Tickets - Use NYSTEC's internal ticketing system to track, prioritize, and resolve user requests. Service Requests - Process requests for new software, system access, and other IT-related services in a timely manner. About you: Required Qualifications Strong understanding of computer hardware, software, networks, and operating systems. Ability to troubleshoot technical issues and to provide clear, step-by-step user guidance. Excellent communication and customer service skills and the ability to support end-users with patience and professionalism. Excellent documentation and critical thinking skills. Possesses strong computer skills, including experience using Microsoft applications (e.g., Azure, Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent. Preferred/Desired Qualifications Information Technology Infrastructure Library (ITIL) Foundation: Focuses on IT service management (ITSM) best practices. Computing Technology Industry Association (CompTIA) A+ (or ability to obtain within 12-18 months). Microsoft 365 Certified: Fundamentals (or ability to obtain within 12-18 months). Education and Experience Associate degree in IT or a related field and one to two years of IT support or related technical experience. An equivalent combination of advanced education, training, and experience will be considered. The target base salary for this position is $60,407 - $75,508 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting *************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The O365/Azure Security Administrator position is a full-time salaried job based in Jamaica, New York. The O365 Administrator will provide support and management of M365 and Microsoft Azure platform. This role is responsible for implementing, monitoring and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security. In addition, Office 365/ Azure Security Administrator will also be responsible for managing the day-to-day operations of Office 365 within their organization. This may include things like adding new users, creating groups, setting permissions, troubleshooting issues, etc. Primary Responsibilities Include: · Develop and maintain scripts used to manage/support the Office 365 environment for multiple applications · Manage Microsoft 365 security administration · Perform application maintenance, e.g., system parameters, user permissions, group policies, etc. · Provide system support and maintain uptime as defined within the IT acceptable standards · Develop, maintain and update Microsoft 365 governance documentation Serve as a point of contact regarding new requests related to Microsoft applications and solutions to meet business needs Support and administer the operations of all Microsoft-based infrastructures as well as projects based on that infrastructure Provide IT leadership, engineering consulting support and oversight for all areas of Microsoft related technologies, including Microsoft 365 and associated technology including best practices, security, and configuration Plan for and arrange changes, upgrades, data migration, or downtime as necessary and proactively communicate them within our organization

A managed service provider in Brooklyn seeks an Onsite Support & Hardware Engineer. This full-time role involves both hardware repair and onsite client support. The ideal candidate has 3+ years in IT support combined with hands-on hardware expertise. Responsibilities include diagnosing systems, managing hardware assets, and providing exceptional customer service. This position offers a structured onboarding and is perfect for someone looking to bridge technical skills with direct client interaction. #J-18808-Ljbffr

Roles & Responsibilities: The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, the research clinical data warehouse team and a research data services team. The Senior HPC Administrator, High Performance Computational and Data Ecosystem, is responsible for a computational and data science ecosystem for researchers at Mount Sinai. This ecosystem includes high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. To meet Sinai's scientific and clinical goals, the Senior Administrator has a good technical understanding for computational, data and software development systems along with a strong focus on customer service for researchers. The HPC Senior Administrator is an expert troubleshooter and productive team member and leads projects to effective and efficient completion independently under little to no supervision. This position reports to the Director for Computational & Data Ecosystem in Scientific Computing. Specific responsibilities are listed below. Responsibilities Design, deploy and maintain Scientific Computing's computational and data science ecosystem including ~30,000 cores with high bandwidth, low latency interconnects, GPUs, large shared memory nodes, databases, scientific workflows and 30+ petabytes of storage in production, clinical data warehouse and software development environment. Lead the troubleshooting, isolation and resolution of all technical issues including application, system, hardware, software, and network). Actively monitors the systems. Maintains, tunes and manages computational, data, cloud technologies and workflow systems for ISMMS researchers, scientists and their external collaborators. Defines and deploys a comprehensive computational and data vision. Identifies and communicates system advantages/disadvantages and tradeoffs. Designs, develops, implements system administration tasks, including hardware and software configuration, configuration management, system monitoring (including the development and maintenance of regression tests), usage reporting, system performance (file systems, scheduler, interconnect, high availability, etc.), security, networking and metrics, etc. Collaborates effectively with research and hospital system IT, compliance, HIPAA, security and other departments to ensure compliance with all regulations and Sinai policies. Participates in the integration of HPC resources with laboratory equipment such as sequencers, clinical and research data resources and systems, etc. Incorporate and link data and compute resources. Researches, deploys and optimizes resource management and scheduling software and policies and actively monitoring. Designs, tunes, manages and upgrades parallel file systems, storage and data-oriented resources. Researches, deploys and manages security infrastructure, including development of policies and procedures. Maintain all necessary aspects of HPC in accordance with best practices. Develops and implements backup policies. Prepares and manages budgets for hardware, software and maintenance. Participates in chargeback/fee recovery analysis and provides suggestions to make operations sustainable. Assists in developing and writing system design for research proposals. Creates and provides clear documentation. Works effectively and productively with other team members within the group and across Mount Sinai. Performs related duties as assigned or requested. Provides after hours support for critical system and production issues. Answers and resolves user tickets. Qualifications: Bachelor's degree in computer science, engineering or another scientific field. Master's or PhD preferred 8+ years (higher preferred) of progressive HPC system administration and operations (preferably in a Redhat/CentOS Linux administration, Batch HPC cluster environment) Must be an expert troubleshooter; Must be a team player and customer focused Experience with job scheduler such as LSF or Slurm and parallel file systems and storage Experience with networking and security Experience with configuration management systems such as xCAT, Puppet and/or Ansible Experience of databases and web services Experience in Infiniband, Gigabit Ethernet Experience in an academic or research community environment Script and programming experience Experience with Cloud Computing Ability to multitask effectively in a dynamic environment Excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively as a liaison between both research and technology teams. Strong written, oral, and interpersonal communication skills Preferred Experience Advanced degree Experience with GPFS, LSF, TSM, IB and ethernet networking Experience with databases and web services is highly preferred Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's “Best Children's Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's “The World's Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients.

Opportunity Description HumanEdge is seeking an experienced Systems Administrator for a contract role supporting a leading healthcare organization. This position plays a critical role in maintaining essential IT infrastructure, ensuring system reliability, and supporting secure, efficient operations across the enterprise. The ideal candidate is a hands-on technical specialist with strong expertise in systems administration, networking, virtualization, and healthcare IT environments. Company Information Our client is a reputable healthcare organization known for delivering high-quality patient care and leveraging advanced technology to support clinical and administrative functions. This is an excellent opportunity to contribute to a mission-driven environment where robust and secure IT systems are essential to daily operations. Job Duties Install, configure, and maintain servers, operating systems, and network hardware. Monitor system performance to ensure optimal uptime and availability of IT services. Manage Active Directory, user accounts, permissions, and workstation setups. Configure and maintain DNS, DHCP, and IP address management. Implement and maintain security protocols, including firewalls and encryption standards. Perform regular backups and oversee disaster recovery procedures. Troubleshoot and resolve hardware, software, and network issues efficiently. Support and manage Wyse thin clients and VDI environments. Conduct preventive maintenance and apply patches, updates, and system upgrades. Document system configurations, procedures, and IT policies. Participate in IT initiatives and collaborate with cross-functional project teams. Experience & Skills Required Proficiency with Windows and Linux server environments. Strong knowledge of LAN/WAN networking and virtualization technologies. Experience with Microsoft 365 administration, Teams Telephony, Azure, VMware, and Citrix. Hands-on experience with load balancers, Palo Alto firewalls, Cisco access points, and HPE routing/switching. Expertise in Active Directory, DNS, DHCP, and Group Policy management. Familiarity with Wyse thin clients and VDI systems. Scripting and automation experience using PowerShell. Understanding of cybersecurity best practices, patching, and SIEM tools.

Desktop Support Engineer - White Glove / Executive IT Support Longterm Contract Updated Job Overview (Enhanced) Teceze is hiring a Desktop Support Engineer - White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills. The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams. Key Responsibilities (Added & Enhanced Points) Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality. Provide priority incident response and proactive monitoring for executive users to minimize business disruption. Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and mac OS environments. Perform IMAC activities with attention to executive workspace standards and documentation. Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations. Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution. Maintain strict SLA adherence and escalation management for executive incidents. Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations. Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required. Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment. Document issues, resolutions, and best practices in the ticketing system and knowledge base. Follow security, compliance, and confidentiality standards while handling executive systems and data. Required & Preferred Skills (Refined for White Glove Support) 0-3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments. Strong working knowledge of Windows and mac OS operating systems. Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications. Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS). Exposure to IT asset management, ticketing systems, and vendor coordination. Prior experience supporting VIP / executive users is highly preferred. Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces. Basic exposure to data center environments, racking, cabling, and labeling is a plus. Exceptional communication, presentation, and interpersonal skills. Strong sense of ownership, discretion, and customer-first attitude. Ability to work calmly under pressure in a fast-paced, on-site executive environment.

Title: IT Service Desk Technician II Job Type: 6-Month Contract-to-Hire Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing) Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines. Job Description Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer. We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms. The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime. This is a 100% onsite position . Qualifications US Citizenship is required due to Federal Government guidelines Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent industry experience Minimum of 5 years of experience in IT operations, infrastructure, or related environments Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments Strong problem-solving and analytical skills, able to work under pressure Proven project management and leadership experience, including leading cross-functional teams Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders Highly Preferred Experience Solid understanding of industrial automation and control systems Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA) Understanding of IoT connectivity and data management concepts Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation Relevant certifications (e.g., Microsoft, Cisco, CompTIA) Key Responsibilities Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

*This role is PROJECT based and 14 weeks long from February 2nd - May 8th, 2026 and is fully onsite. This person needs prior imaging/refresh/deployment experience and will be the sole tech onsite in Albany, NY*. *You will be working in a hospital setting so drug (no THC), **bg**, and full medicals are required.* *Description* We are seeking a hands-on, detail-oriented Healthcare IT Imaging & Deployment Technician to support the onsite imaging and deployment of radiologist workstations as part of a large-scale implementation of the Visage cloud-based PACS system. This role is critical to ensuring a smooth transition for radiologists across the health system, with a focus on delivering high-performance, fully configured diagnostic environments tailored to clinical workflows and patient care. *Key Responsibilities:* * Perform onsite imaging & deployment of radiologist workstations, including imaging software installation, diagnostic monitor calibration, and peripheral configuration. * Collaborate with radiologists, clinical IT, and PACS administrators to ensure each deployment meets specialty-specific workflow needs. * Conduct pre-deployment site assessments to verify readiness (network, power, ergonomics, etc.). * Troubleshoot and resolve technical issues during installation and post-deployment support. * Document workstation configurations, deployment status, and asset tracking in accordance with project standards. * Coordinate with imaging vendors and internal teams to manage hardware logistics and software licensing. * Assist in the imaging and configuration of computers and workstations to support the new environment. * Collaborate with IT, radiology, and clinical teams to ensure hardware compatibility and software readiness. * Perform system imaging, software installation, and configuration of diagnostic workstations and viewing stations. * Support network connectivity and peripheral setup (e.g., monitors, dictation devices, printers). * Conduct quality assurance checks to ensure systems meet performance and security standards. *Skills* Imaging, Deployment, Windows, health care, application support, Sccm, Hardware, Desktop, Troubleshooting, Customer service *Additional Skills & Qualifications* Nontechnical skills will be key critical to this role. This implementation is currently the #1 priority (with the most amount of spend attached) for the overall organization at Trinity Health. This is a high visibility project that could lead to more opportunities for individuals who perform well. Consultants should be dressed professionally onsite and will be working directly with clinical staff within the hospital walls, so customer service will be key critical. *Job Type & Location*This is a Contract position based out of Albany, NY. *Pay and Benefits*The pay range for this position is $33.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Albany,NY. *Application Deadline*This position is anticipated to close on Jan 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Requisition # 10004000_COMPANY_1.2 Job Title Information Technology Support Job Type Full-time Rome, NY 13441 US (Primary) Category Information Systems Job Description MINIMUM QUALIFICATIONS Education: High School Diploma or Equivalent. Training and Experience: A minimum of 3 to 5 years of experience with installing and upgrading network infrastructure, software, security patches, and equipment via the use of management tools, i.e., Windows Server Update Services (WSUS), System Center Configuration Manager (SCCM) and Active Directory Users and Computers (ADUC). Must be compliant with Department of Defense (DoD) Directive 8410 "Information Assurance Training (IAT), Certification, and Workforce Management," Computer Skills: IAT Level II requirements to obtain privileged network access. Security Clearance: Must possess and maintain a Secret security clearance. DUTIES AND RESPONSIBILITIES Full ownership responsibilities of the resolution process from the initial contact with the User to resolution of the Incident, Problem or Service Request. Assume responsibility for Incident, Problem and Service Request resolution regardless of the party performing the work, i.e., if the work is performed by an organization external to the Service Desk (SD), the SD is still responsible for tracking and documenting the resolution process. Support projects associated with making incremental changes to the operational artifacts in response to governance, industry, or customer requirements. Follow-up on resolved tickets to check quality, get user concurrence of ticket closure, and to report customer satisfaction. Work with operational and other teams to ensure final summary, review, analysis, resolution, and lessons learned are documented in Incident Reports for all major incidents and unplanned service outages and submitted in writing to EADS management and the COR no later than seven days of the event or issue. Establish and maintain data in the EADS error tracking database daily; document workarounds and generate known error sub-processes to facilitate quicker diagnosis and resolution for future incidents. Engage in 100% of Service Desk calls, Incidents and Services workflows, processes, and queues to immediately identify, prioritize and address performance issues that will impact the delivery of services to Users. Ensure 100% non-IT requests are properly routed to appropriate support organizations. Support projects associated with making changes to the operational artifacts in response to governance, industry, or customer requirements. Provide account sponsorship to initiate new user documentation, training, access, and orientation processes. Review user paperwork to 100% accuracy and submit to EADS CFP for creation within 48 hours of initiation of new user documentation. Provide a full range of hands-on IT-related support functions. Responsible for on-site support of computing devices (desktops, laptops, printers, etc.) and associated software. Configure, install, and troubleshoot approved laptops, desktops, printers, network- connected copiers, scanners, and other office IT equipment. Configure, install, and troubleshoot approved software elements including the operating system (OS). IAW government regulations. Maintain and upgrade software elements, including the OS. IAW government regulations. Troubleshoot software and hardware issues. Troubleshoot configuration problems. Assist users with application usage questions and concerns. Escalate hardware repair/replacement issues to EADS representatives within 12 hours, if applicable. Report to the EADS representative weekly, as specified by the government, on all performance expectations. Provide first-look capability for cryptographic equipment items. Contractor shall be able to perform operator functions on data encryption devices to include several models of KG and KIV units and secure voice systems to include STE, vIPer, DRSN, SVoIP and ECVoIP devices. Perform first-look maintenance activities on information systems. If unable to correct computer or network problems, coordinate with the help desk for further assistance. Support Air Defense System Integrator (ADSI), Joint Range Extension (JRE), Global Command & Control Systems, BCS-F and CBC2 systems and other mission systems as required. Provide user support and first-look capability for the A/V and Secure Video Teleconferencing Capacity (VTC) systems at EADS. Maintain, update, and create draft technical documentation, policies, and procedures for ensuring continuity of knowledge and operations. Capability to interact with Senior Leadership (Colonel/Civilian Equivalent - Lieutenant General) Meet these performance expectations: Route and/or assign trouble tickets within 2 hours the next business day. Complete assigned incident tickets no later than 15 days after creation. Escalate, within 24 hours, all tickets that will breach 15 days from creation. Ensure no more than 15% of all incident tickets in the backlog are more than 30 days old unless coordinated and approved by the Government. Able to resolve 50% of issues during the initial engagement with users. Follow-up with users within 72 hours of issue closure. Perform other incidental or administrative duties as required and assigned. Annual salary range is 70k to 71K starting out, including health and welfare. SUPERVISORY/MANAGEMENT RESPONSIBLITY None

SymQuest, a Division of Konica Minolta, currently has an exciting opportunity for a Field Support Engineer! Responsibilities Project work including Desktop installs Network hardware installations (Switches, APs) Firewall Installations Unified Communication (VoIP) installations ISP Cutovers Assisting other engineers with project tasks Pre-scheduled onsite/remote visits with clients to perform IT Checklist Network Administration tasks (tasks include server health checks, test backup/restores, antivirus updates, OS service packs, critical updates, and server event log reviews) Act as an internal Network Administrator, resolve network problems as necessary. Review network infrastructure and make recommendations for improvements. On-Site dispatches Scheduled onsite dispatches for issues the SymQuest NOC cannot resolve remotely. Products and Services: Local & Wide Area Networks Network Operating Systems (2019, 2022, RDS) Messaging Systems (Primarily Exchange/M365) Security Firewalls, Routers and Managed Switches Desktop Productivity Tools (Office Suites) Desktop Operating Systems (Win10/11) Qualifications Minimum of a two-year college degree or equivalent field experience Industry certifications such as CCENT/CCNA, VCP, MCSA/MCSE, CCA, etc. Strong analytical and organizational skills Strong communication and interpersonal skills Possess inherent troubleshooting skills Desire to "do what it takes" to solve technical challenges Practical, hands on technical experience is a must Advanced understanding of Microsoft products, virtualization solutions (VMware ideally), Citrix solutions, Symantec backup and protection solutions, third party utilities, local and wide-area networks, hardware, and desktop operating systems (Windows XP, Vista, 7 and 8/8.1) Products and Services: Network Operating Systems (Windows 2008/2012) Microsoft Exchange Server 2007, 2010 and 2013 Microsoft SQL Server VMware vSphere 5.5 and related technologies Anti-virus, Anti-spam and Anti-spyware Backup Exec / Systems Recovery Server Thin client technologies (Citrix and RDS) Firewalls, Routers and Managed Switches (Cisco a plus) LAN / WAN / Wireless networking hardware and software technologies Systems Management Software (HP PSP, Dell OpenManage) Job may have significant, regional travel, which typically does not require overnight stays Ability to learn new technologies quickly, often from reading manuals, web searches and extrapolating from prior experiences Creative and resourceful in developing solutions for client needs Ability to remain composed and confident under stressful conditions Need to work independently in front of clients a majority of the time About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Summary The Ice Technician is responsible for executing all aspects of general maintenance throughout the facility and maintaining acceptable ice conditions to NHL/AHL standards for HARBORCENTER Development, LLC. Core Responsibilities Perform daily walk through of building to ensure cleanliness and all safety measures are in place and maintained at all times Operate ice re-surfacer during hockey games and practices maintaining the ice to NHL/AHL standards Maintain Zamboni - changing of blades and grease Perform necessary set up and breakdown associated with each programming event scheduled Complete all log reports as required Understanding of the ice plant Installation and maintenance of ice Take measurements on rinks and report in ice technical manual Make general repairs throughout the facility and small equipment maintenance when needed (ex. glass repair, touch up paint, dashers, etc.) Participate in programming duties when requested such as scorekeeper Prioritize duties with focus on the customer experience and linkages to HARBORCENTER Development, LLC services Maintains user confidence and protects operations by keeping information confidential Other duties as assigned Minimum Qualifications for the Position: Minimum of 2 years ice maintenance experience is preferred High School Diploma or GED required Prior experience driving a Zamboni preferred Experience in running and maintaining small equipment Computer skills, including Mac OS X, Microsoft Office and/or Applei Work suite software preferred Ability to work a flexible schedule including weeknights, weekends and holidays Critical Competencies Takes initiative and actively seeks continued excellence Ability to enforce arena rules and make sound decision in order to secure safety and well being of all participants, facilities, and equipment Organized ability to prioritize and have strong time management skills Ability to undertake and complete multiple tasks Timely follow through with inquiries and concerns Benefits & Incentives Medical Plans: Comprehensive and affordable medical plans; supplemental vision care, dental care, life insurance coverage, fully paid, short and long-term disability and life insurance coverage. Investments: 401(k) with employer matching; annual discretionary defined employer contributions Paid Time Off: Paid Volunteer Days Sabres Experience: (up to 4) Comp tickets to Buffalo Sabres, Buffalo Bandits, Rochester Americans when available Wellness: Annual Health & Wellness fair, monthly wellness initiatives including but not limited to lunch & learns, fitness classes and challenges. Sabres Family: many annual social events for employees and their families to enjoy, including various holiday parties and activities. DEI committee with annual initiatives, ERG (Employee Resource Groups), Community Volunteer opportunities and more. Compensation This role pays $19.22 per hour. HARBORCENTER Development, LLC is an Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Sr Network Analyst - NMC Job ID: 554165577 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Summary Under the direction of the NMC Manager, the Senior Network Analyst - NMC will be responsible for the support of the Lightpath Network and all customers. The NMC directs and actively coordinates all testing, maintenance, and repair functions for all products and services, while monitoring all network elements within the Lightpath footprint. This role has a strong focus on data platform and product support, including troubleshooting and operational support across Layer 2 and Layer 3 switching technologies, as well as LAN networks that interface with Lightpath services. Utilizing Network Management Systems, candidates will engage other LP teams as needed to test, diagnose, and fault isolate issues to restore service quickly and ensure network resilience. Responsibilities Monitor and respond to network-related events across transport, data, and customer service platforms. Conduct monitoring and intrusive testing for all products and managed services, including Ethernet, VPN, ELAN, and IP services. Open and track trouble tickets, performing initial analysis and triage for customer-reported service issues; resolve directly when possible or escalate to higher-tier support teams. Manage and support trouble tickets using ticketing and engineering databases to ensure accurate documentation and timely resolution. Apply strong technical proficiency in Layer 1, 2, and 3 networking, with emphasis on Ethernet switching (VLANs, STP, trunking, port-channeling) and routed networks (OSPF, BGP, VRFs). Troubleshoot LAN handoffs, including port-level analysis, VLAN tagging, and subnet/IP addressing. Serve as liaison with end-users, managers, and technical teams to communicate status updates until resolution is achieved. Interface daily with Field Service, Engineering, Customer Care, Product, and Change Management teams to coordinate testing, dispatches, and repairs. Ensure performance metrics and goals are achieved for network availability and MTTR. Participate in scheduled maintenance windows and change management activities as required. Ability to work flexible hours in a 24x7 environment, including evenings, weekends, holidays, overtime, and on-call rotations. Qualifications and Certifications Minimum 2 years of NOC and/or Network Engineering experience required. Bachelor's degree in Networking, Telecommunications, Computer Science, or equivalent experience preferred. Certified Cisco Network Associate (CCNA) or Professional (CCNP) strongly preferred. Hands-on experience with DWDM, Ethernet, Layer 2/3 switching, and routing technologies. Strong working knowledge to support intelligent transport and managed service solutions forE-Line, V-Line, E-LAN, VPN, Internet Access, bundled services, and managed routers. Familiarity with LAN protocols and troubleshooting methodologies (IP addressing, DHCP, DNS, VLAN design). Experience using CLI across Cisco, Juniper, or Nokia devices. Strong verbal and written communication skills, with proven ability to multitask and manage competing priorities. Ability to collaborate, problem-solve, and use conflict resolution skills effectively. Proficient with Microsoft Office and network monitoring tools. Performance Standards Maintain targeted network availability objectives of99.999%. Meet or exceed "On-Net" MTTR= 4.0 hours objectives. Achieve afirst call trouble management acknowledgement rate >95%. Deliver strong customer experience by providing clear, proactive communication during incidents and maintenance. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $70,000- $80,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: Under general supervision, the Field Engineer will commission AV systems at client sites to provide the optimal performance according to the scope and design intent. Responsible for drawing redlines, network coordination, and communication with the project team. What You'll Do: Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist. Pre-commission systems in the office. Perform programming and configuration loading and testing, debugging control system with remote programmer. Communicate status to project stakeholders regularly. Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue. Configure AV network and coordinate client network. Create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmer. Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation. Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team. Maintain and grow certifications and technical knowledge. What You'll Bring: Required Skills/Qualifications: 3+ years' experience in the field of Audio-Visual installation/commissioning Able to concisely, consistently, and appropriately communicate with the project team Able to troubleshoot basic and complex AV and network systems Familiar with MTR and Zoom Rooms Required Required DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS Preferred Skills/Qualifications: Proficient with Microsoft Office 365 Self-starter and requires little direct oversight to perform tasks AVIXA CTS-I AVIXA CTS Preferred Extron AV Associate Preferred Audinate Dante Level 1 Preferred Control certification from one or more of the following manufacturers: QSC, Extron, Crestron Preferred Good customer service skills Field installation and/or system design experience Knowledge or familiarity with broadcast or hybrid conference-live event systems Able to commission and troubleshoot using only a virtual connection to the system with onsite support Audinate Dante Level 2 Biamp Tesira Server Q-Sys Level 2 and Control 201 Extron Certified Control Professional Shure Integrated Systems Level 1 Physical Requirements: Associate will spend most of the day on their feet moving around the jobsite. Must be able to occasionally lift at least 40lbs and be able to climb ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Must be able to hear. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: Multiple medical plan options to suit your family's needs Dental (including orthodontic coverage) and vision plans Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP) Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401k with Employer Match Paid Time Off and Paid Holidays Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services Commuter Benefits And much more To learn more about becoming part of the Diversified team, visit us at our career siteor email us at . Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio is seeking a Network Engineer to join our team to support our client base. This individual will lead small to large projects on their own or as part of a team, which includes planning, design, and implementation of complex network and security engagements. This is a consultative role providing network engineering services on project work and effectively managing the implementation process from design to customer acceptance. Travel Requirements: In this role you will be expected to travel up to 25%. Key Responsibilities: Primary responsibilities include performing project-based engineering, design, staging, installation, validation, testing, and troubleshooting of data/security networks Lead complex, large scale Network and Security projects Create low-level detailed designs that align with the business strategy, the customer's budget, and operational support capabilities. Network discoveries Perform Network and Security Assessments Presenting documentation and engagement deliverables to customers Collaborating as part of a multi-functional team with Sales, Pre-Sales, Project Management, and other delivery/engineering resources Trouble resolution of complex issues and assisting team members in solving problems with their deployments. Working with junior members of the engineering team to successfully implement secure network solutions Execute network maintenance MOP both onsite and remotely with minimal downtime Required Qualifications: Experienced expert with complex multi-protocol routing and switching solutions Various security parameters and harden access to devices Core Routing and Switching platforms with a focus on design, configuration, and troubleshooting using Cisco Best Practices Network design and applications, including designing IP addressing OSPF, BGP, EIGRP. Redistribution of protocols and loop prevention TCP/IP protocol stack, TCP/IP headers and packets, the OSI model, and commonly used TCP/UDP ports and associated services Cloud Networking Experience AWS, Azure, GCP in Networking context Aviatrix Experienced deploying at least one SDWAN Solution with Viptela, Silverpeak, or Palo Prisma SDWAN Experienced in implementing security solutions such as: Palo Alto Networks Product Portfolio Panorama Prisma Access Prisma Cloud Cisco Security Product Portfolio FirePower / FTD Firewalls, Meraki MX: Configuration, tuning, troubleshooting FMC Management Strong level in routing and switching troubleshooting Solid verbal and written communication skills Bachelor's Degree or equivalent experience and/or military experience Must have 4-5 years of related project implementation experience Additional/Preferred Skills/Certifications: Fortinet Product Portfolio Fortigate FWs, FortiManager/FortiAnalyzer Arista Networking solutions, including CloudVision Aruba Product Suite Experience with Aruba CX and Aruba OS software VSX and VSF technologies High availability configurations Automation / Scripting: Python, EMM and TCL Active Cisco certification; CCNP, CCIE Preferred Active Palo Alto certification; PCNSA, PCCSE, PCNSE Preferred Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit **************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-AV1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This company is looking for a Cisco Contact Center Support Analyst. The position will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the contact center express (UCCX) services. This analyst will work on a team of about 10 between the UC engineering and contact center team. They will provide comprehensive operations support and analysis for our enterprise contact center and collaboration infrastructure. The role involves resolving technical issues related to Unified Communications and Contact Center functionality, including call routing, agent logins, IVR menus, recordings, and system performance in a complex environment. This person should be able to: * Manage and resolve UC and Contact Center incidents, service requests, tasks, and change management tickets to ensure user satisfaction and optimal system performance. * Respond to and resolve technical issues escalated to problem tickets regarding UC and Contact Center functionality. * Diagnose user and technical problems by analyzing system logs, network traces, and configuration settings to identify root causes and implement solutions. * Perform routine maintenance tasks like updating system configurations, managing user access, adjusting call routing rules, and modifying agent schedules based on business requirements. * Monitor system health actively through dashboards and alerts, identifying potential issues and taking corrective actions to prevent service disruptions. * Generate reports on key performance indicators (KPIs) such as the volume of UC and Call Center tickets, the frequency of recurring issues, the nature of customer requests, and system availability to identify trends and opportunities for improvement. * Collaborate with customers to understand their needs, provide technical guidance on best practices for utilizing Contact Center features, and address customer concerns. * Assist with integrating Contact Center with other systems, such as CRM, workforce management, and authentication platforms, ensuring seamless data flow and functionality. The candidate will manage and support our Cisco Packaged Contact Center Enterprise (PCCE) and Contact Center Express (UCCX) environments. This includes everything from day-to-day operations and technical support to project analysis and implementation. Manage day-to-day operations of PCCE/UCCX, including user and script modifications. Offer technical support for PCCE/UCCX, addressing issues, requests, and questions. Handle deployment, integration, and testing during contact center migrations. Troubleshoot PCCE/UCCX issues effectively. Debug and troubleshoot quality monitoring systems, potentially involving Calabrio Cloud QM & WallboardFX. Assist in project analysis, implementation, and ongoing support for PCCE and UCCX. Contribute to internal technical projects as needed. Facilitate knowledge transfer within the team and to other departments. Perform other job-related duties as assigned. * Must be a self-motivated individual who can work in a fast-paced, dynamic environment and a strong desire to learn and succeed. * Experience managing and maintaining complex systems, including user access control and security measures with Cisco Call Manager, Cisco Contact Center Enterprise, Webex, Verint, Calabrio, or similar platforms. * Between UC and Contact Center, the team is about 10. * We are streamlining Operations, Implementation and Engineering. We have more Engineers on the team, and need a few operations team members to support the business. * Need a Operational Support resource with ample knowledge to manage customers (Communication/Troubleshooting/Ticket Mgmt.), and escalating to Engineering SMEs as needed. (details in the job description) * Supporting all internal users who use our contact center and UC platforms. * Tier 1,2, before passing to Engineering *Skills* Cisco, UCCX, Voip, Contact Center, SIP, TCP/IP, Telephony, Customer service, Cloud, Call center, Troubleshooting *Additional Skills & Qualifications* This person should have strong problem solving and analytic skills to isolate problems, recommend solutions and implementation of solutions. Will work closely with business partners on telephony related projects and initiatives. Provide knowledge transfer to peer engineering teammates. Must have excellent written and verbal communication skills. Excellent computer skills in Word, Excel, Presentation, Project and Visio. Excellent people skills with the ability to handle difficult personnel situations. Ability to establish and define automated system installation/configuration procedures. Ability to create System Run Books, defining day-to-day support, maintenance, troubleshooting knowledgebase of the infrastructure. Excellent analytical skills and the ability to apply them towards the investigation of existing installations. Ability to establish performance models and validation techniques. Must be able to communicate effectively with technical and non-technical audiences. Should have an understanding of current industry trends and their advantages with the ability to right fit into an existing environment. Experience in a large enterprise contact center environment. Must be a self-starter with the ability to work independently and in a collaborative team environment. * Must be a self-motivated individual who can work in a fast-paced, dynamic environment and a strong desire to learn and succeed. * Experience managing and maintaining complex systems, including user access control and security measures with Cisco Call Manager, Cisco Contact Center Enterprise, Webex, Verint, Calabrio, or similar platforms. Should have a Bachelor's degree at least. *Job Type & Location* This is a Contract position based out of New York, NY. *Pay and Benefits*The pay range for this position is $40.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in New York,NY. *Application Deadline*This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Intern - Network Planning & Engineering Job ID: 554167490 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: Work closely with team members on meaningful projects that drive results. Collaborate across departments, gaining exposure to different areas of the business. Explore and apply AI tools and technologies as part of project work and problem-solving. Be an active part of a supportive, team-oriented culture. Contribute fresh ideas and take ownership of tasks that make an impact. Job Summary The Network Planning & Engineering Intern will be responsible for modelling equipment within Netcracker and establishing a dashboard within Tableau. The Intern will be working on uploading documents onto the Engineering Wiki page. Although the Intern will work in a team-based environment, it is expected that he/she will be self-motivated, have good attention to detail and able to complete work tasks with an outstanding professional attitude. Duties and Responsibilities Creating Network Device Grooming Tool / Report to vet through all TDM Trunks and identify trunks with no Child Circuits for disconnect and to consolidate low utilized TDM trunks within Netcracker. Create RFA AI Agent Search Tool: an AI BOT to source the Engineering Wiki to answer RFA potential questions. Present project ideas to individuals and groups. Provide a weekly status report with the Network Engineering Management and Team. The Intern will work closely with all related management teams to fulfill business requirements and contribute to successful implementation of project. The Intern will work with the Transport Engineering team to perform data mining efforts within Netcracker and develop a summarized report within Excel. Transport Engineering and Capacity Planning team to create an AI BOT to answer RFA questions from the Lightpath Fulfillment business units sourcing the Network Planning and Engineering Wiki page. Qualifications Eligible candidates should be entering their senior year of an undergraduate program or be recent graduates of an undergraduate or master's program. Candidates must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY. Bachelor's Degree-in progress or higher in Computer Applications and Machine Learning or related discipline from an accredited program. 0 to 3 years of professional experience, ideally in Telecommunication experience or closely related field. Demonstrated understanding of optical theory, transport technologies and the operation of optical transport systems (including SONET, SDH, DWDM (ROADM and OADM). Experience with Netcracker or similar Planning and Provisioning tools. Strong working knowledge of Microsoft Office, Visio & various operational Support Systems for internal and external presentations and complex network schematics. Have basic knowledge and skills related to programming in Python and machine learning models. Ability to work in a collaborative environment and willingness to convey ideas among team. Excellent verbal, written, and interpersonal communication skills. Experience in problem solving with stakeholders, clients, and teammates. Ability to work and learn independently. Ability to build and foster collaborative relationships. Strong problem-solving skills, self-management and the ability to multitask. Excellent Documentation and Communication ability. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.