Network technician jobs in North Little Rock, AR - 237 jobs

":"As a Traveling Field IT Technician, you will face a variety of technical issues, allowing you to creatively problem solve in a fast-paced environment. Specific duties will include traveling 50% of the time, overnight, to existing and new customer sites to handle onboardings, perform network documentation, toolset deployment and network assessments. You could be installing or maintaining firewalls, switches, access points and phone systems as part your duties. You will also cover various territories and perform maintenance support on a variety of computer equipment, printers and specialized KeyTrak equipment. Other duties will include maintaining an inventory or repair parts and documentation through our service tracking system. ","job_category":"Information Technology","job_state":"AR","job_title":"Traveling Field IT Technician","date":"2026-01-02","zip":"72201","position_type":"Full-Time","salary_max":"60,000. 00","salary_min":"60,000. 00","requirements":"Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must be able to lift at least 50 pounds on a consistent basis~^~One-year certificate from a college or technical school is preferred~^~Seasoned with Ticketing Systems, Local Exchange, and Email\/Server Migrations~^~Strong sense of Firewall Configurations, Cisco, and Networking~^~Accustomed to Imaging and VMware Virtualization~^~Knowledgeable on Cabling and Telco Circuits~^~Educated on VoIP, VLANs, DNS, BSOD, and GPO's~^~Direct experience with Microsoft 365, GSuite, Active Directory, and Azure AD~^~Ability to travel to project sites on a regular basis. Up to 50% overnight travel~^~Experience updating project and technical documentation~^~Must be able to attend a paid training class in Texas~^~Non-Technical Competencies: Excellent interpersonal skills. Reacts well under pressure. Attention to detail, creating a high degree of quality over quantity. Demonstrates accuracy and thoroughness towards all projects. A great attitude and eye for keen documentation. A deadline-driven mindset with multi-tasking expertise. Ability to use innovation and creativity in problem solving scenarios. Ability to work effectively in a team environment. Ability to independently organize and prioritize wor","training":"You will attend a paid training program in College Station, Texas for 4-weeks. The training is primarily a hands-on familiarization course on the equipment and software at customer sites. You will also learn more about our policies and procedures. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company vehicle for work purposes - Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Training/Base pay rate of $17.00 per hour. The Base rate increases by .50 upon completion of training. We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills. If your post-training base rate, plus bonuses and commission don't bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule. Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months. About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Successfully upsell products and services to customers while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your role and responsibilities As a Technical Consultant: zOS, you will leverage your robust hands-on experience in designing and executing solutions on the zOS environment, with a wide range of mainframe products and new age offerings. You will specialize in delivering high-quality solutions and services as described in the skill description. Your primary responsibilities will include: * Design Solution Architecture: Design and execute solutions on the zOS environment, utilizing knowledge of various mainframe products and new age offerings to meet client needs. * Execute Proof of Concepts: Develop and execute Proof of Concepts (PoCs) to demonstrate solution feasibility and effectiveness on the zOS platform. * Form Solution Design: Create solution designs and estimates for zOS platform projects, ensuring alignment with client requirements and organizational standards. * Deliver Specialized Services: Provide specialized services in ADM (Application Development and Maintenance) as per the skill description, focusing on high-quality delivery and client satisfaction. Required education None Preferred education Bachelor's Degree Required technical and professional expertise * Mainframe Product Knowledge: Deep expertise in a wide range of mainframe products, with the ability to design and execute solutions on the zOS environment. * Solution Architecture Design: Experience with designing and executing solution architectures on zOS, incorporating new age offerings and meeting client needs. * Proof of Concept Execution: Experience in developing and executing Proof of Concepts (PoCs) on the zOS platform to demonstrate solution feasibility and effectiveness. * zOS Platform Expertise: Deep understanding of the zOS platform, with the ability to create solution designs and estimates for projects, ensuring alignment with client requirements and organizational standards. * ADM Service Delivery: Experience in delivering specialized services in Application Development and Maintenance (ADM) as per the skill description, with a focus on high-quality delivery and client satisfaction. Must be able to obtain and maintain a (Public Trust) security clearance. Preferred technical and professional experience * Mainframe Product Familiarity: Deep expertise in a wide range of mainframe products is beneficial, enabling the design and execution of innovative solutions on the zOS environment. Knowledge of various mainframe products can enhance the ability to meet client needs effectively. Familiarity with new age offerings is also advantageous. * Advanced zOS Platform Skills: Experience with advanced zOS platform features and technologies can be valuable in creating complex solution designs and estimates for projects. A deep understanding of the zOS platform can ensure alignment with client requirements and organizational standards. * ADM Service Specialization: Specialized knowledge in Application Development and Maintenance (ADM) services can be an asset, allowing for high-quality delivery and client satisfaction. Experience in delivering ADM services as per the skill description can be beneficial. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. US Citizenship Required. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

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IT Systems Administrator Little Rock, Arkansas Managed Services Up to $110,000 per year Must be US resident A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2-3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments. What We're Looking For: An experienced IT Systems Administrator or IT Support Engineer 2-4 years of experience supporting cloud and on-prem solutions Strong communication and interpersonal skills Ability to work independently and as part of a team Key Responsibilities: Deliver advanced support for escalated technical issues in both cloud and on-premises systems Manage service tickets, prioritize requests, and ensure SLA compliance Maintain documentation and communicate scheduled maintenance updates Monitor performance, availability, and capacity of critical systems Support and implement data backup, redundancy, and disaster recovery plans Recommend system/process enhancements to improve security and efficiency Participate in on-call rotation, including occasional after-hours or weekend work Build strong relationships with clients and internal stakeholders to ensure service excellence Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI Technologies You'll Work With: This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Technologies in use include: Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory VMware, Azure Virtual Machines, Windows Server (2012-2025), HPE & Dell enterprise storage Barracuda Web Filter & Backup, MS Authenticator, Duo MFA PowerShell scripting, ConnectWise Automate, RMM tools If you're comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued. Why Join This Team? Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions. Joining this team means making a direct impact-helping to support and optimize the infrastructure that powers businesses across the country. IT Systems Administrator Little Rock, Arkansas Managed Services Up to $110,000 per year

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 02/21/2026 Type of Position: Professional Staff - Project/Program Administration Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): * Health: Medical, Dental and Vision plans available for qualifying staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department: ISS | Sec Supp Srvs Security Operations Department's Website: Summary of Job Duties: Under direct supervision, provides accurate and timely troubleshooting of security system and network cabling components. Perform installations of electronic control systems, which may include door access control, CCTV, intrusion detection, communication, cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. Responds to situations where systems have failed and action must be taken to isolate or repair problem equipment, software, or make configuration changes to return systems to full functionality. Qualifications: This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time. Minimum Qualifications: * Associate Degree in Computer Science or related field of study plus 1 year cabling, low voltage system, carpentry/building maintenance -OR- High School Diploma/GED with 3 years cabling, low voltage system, carpentry/building maintenance. Preferred Qualifications: * Bachelor Degree in Information Technology, Computer Science, or related field. * Customer Service experience preferred. * Arkansas Alarm License, Level 1. Additional Information: Salary Information: Commensurate with education and experience Required Documents to Apply: Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Substance Abuse Testing This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: N/A Frequent Physical Activity: Crawling, Crouching, Feeling, Hearing, Kneeling, Reaching, Sitting, Standing, Stooping, Talking, Walking Occasional Physical Activity: N/A Benefits Eligible: Yes

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Systems Admin in Little Rock AR, who will be responsible for installing, configuring and maintaining the applications environment. The Applications System Administrator will be responsible for installing, configuring and maintaining the applications environment. Responsible for performing software installations and maintenance to existing installations. Responsible for process and task automation through the use of scripting technologies such as Bash, Perl, and Python. Qualifications Scripting technologies such as Bash, Perl, Python, etc. Additional Information Webcam interview is acceptable.

IS ON-SITE IN LITTLE ROCK, AR ** Our client has an immediate need for a PC Technician, located in Little Rock, AR Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. The candidate will escalate more complex problems to Senior Level. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. Skills Windows 10, Windows 7, Hardware, Desktop, Active directory, Imaging, Troubleshooting Top Skills Details Windows 10,Windows 7,Hardware,Desktop,Active directory,Imaging,Troubleshooting Additional Skills & Qualifications Required Skills: Active Secret Clearance Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) Experience supporting Windows 7, Windows 10, and MS Office 2013. Experience using Remedy or a similar ticketing system. Strong analytical and follow through skills. Strong verbal and written communications skills. Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. Ability to work well independently on defined tasks. Ability to work well as part of a team. Desired Skills: Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office 365 Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Little Rock, AR. Pay and Benefits The pay range for this position is $25.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Little Rock,AR. Application Deadline This position is anticipated to close on Jan 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.Job SummaryThe Command Center Analyst Senior (CCAS) monitors the operations of the Enterprise computer and application network environment including hardware and software. The incumbent works closely with other CCAs, System Administrators, Engineers, and/or Developers to ensure proper functioning of all business services, services, applications, and technical services under CCA management to deliver AlwaysOn Availability for the company to provide the necessary services for Members and Providers. The Command Center operates 24x7x365 in designated office locations which includes evenings, weekends, and some holidays and are responsible for the successful completion of all scheduled data processing workload.Requirements EDUCATION Bachelor's degree in related field. In lieu of degree, five (5) years' related experience will be considered. LICENSING/CERTIFICATION Network, Virtualization, Operating Systems and/or but not limited to other related certifications preferred. EXPERIENCE Minimum five (5) years' experience in networking systems, computer repair, or network operations, data-processing, production scheduling software. ESSENTIAL SKILLS & ABILITIES Basics of Server Administration in Windows and Linux Operating Systems Basics of Virtualized Infrastructure Basics of Network Administration including Subnetting Basics of Data Center Infrastructure Ability to build and leverage Technical Diagrams Ability to run and read a packet capture Ability to write low code and/or no code scripts for resolution of monitoring events Ability to use ITIL Framework including Service Design, Incident, Change, Event, and Problem Technical Troubleshooting Skills of Identify and Isolate Management Production Scheduling Software - such as (JCL, CA7, AppWorx) Domain Name System (DNS) Dynamic Host Configuration Protocol (DHCP) Monitoring application administration Systems Documentation Active Directory TCP/IP SAFe, Agile Skills• Cross-Functional Communications • Data Center Infrastructure Management (DCIM) • Decision Making • Monitor Processes, Materials, or Surroundings • Network Administration • Office Softwares • Oral Communications • Organizing • Packet Capturing • Problem Solving • Scripting • Server Admin • Troubleshooting • Virtualized Network Functions (VNF) • Written CommunicationResponsibilities• Adheres to all change enablement related practices and policies including participation in the enterprise's Change Advisory Board (CAB) • Assists in workload preparation, set-up, and performs reruns due to JCL errors, hardware malfunctions, bad input data, and job preparation errors • Completes assigned work on time and/or makes every effort to do so prior to notifying leadership including incidents, requested items, stories, problems, job abends, and any other tickets • Conducts problem management practices include acting as problem record owner facilitating the problem tasks to bring about continual improvement • Configures monitoring tools to ensure we advocate for mean time to detect and resolve in conjunction with application and technical owners • Defines and documents the monitoring service to the enterprise including vendor contacts, budgeting, lifecycle management, integrations, and execution of a roadmap • Embodies and models the attributes of the I&O operating model and acts as the standard bearer for the ideals • Engages with the appropriate vendors outside of I&O including Facilities, Physical Security or any other Telecommunications Provider to ensure that circuits are up and operational • Ensures all records are updated including runbooks, CMDB, and business rules in ServiceNow to ensure we are making programmatic decisions • Ensures availability of all online networks within standard and ensures timely completion of nightly batch processing • Ensures that all security policies, procedures and EDP standards are followed not limited to vulnerability management, change and configuration management, and findings management • Initiates appropriate event, incident, and if necessary, major incident processes to ensure that the company's services are available for member and provider facing operations by advocating for the event • Monitors the operation of the enterprise business services, services, applications, and technical services & communication lines including monitoring the mainframe systems health and performance, as well as managing the AppWorx queues • Participates in the appropriate on-call rotation adhering to the documented expectations • Provides guidance to less experience Command Center AnalystsCertificationsSecurity Requirements This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual. Segregation of Duties Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual. Employment TypeRegular ADA Requirements 2.2 General Office Worker, Semi-Active, Local Travel - someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within the metropolitan area by vehicle as essential functions of the job.

The Information Security and Systems Administrator is responsible for protecting the organization's information assets while ensuring the reliability, performance, and availability of IT systems. This role blends hands-on system administration with security operations, risk management, and compliance activities. The ideal candidate is technically strong, security-minded, and capable of balancing operational responsibilities with proactive security initiatives. This position will report to the Information Security Officer (ISO). Primary Responsibilities: The duties listed below are some of the duties that may be assigned and may not include all responsibilities that the person in this role may be asked to perform. • Assist ISO in designing, implementing, and maintaining information security safeguards to protect systems, networks, and data • Identifies and assists in the planning and management of information security protection initiatives and projects • Monitor security alerts, logs, and system activity to identify and respond to threats and incidents • Support incident response activities, including investigation, containment, remediation, and documentation • Assist ISO in managing vulnerability scanning, patch management, and remediation activities • Support and review bank technologies and vendors, ensuring alignment with company's security standards and best practices • Support the ISO in developing, maintaining, and enforcing security policies, standards, and procedures • Support compliance efforts related to regulatory, contractual, or internal security requirements • Support the ISO in conducting risk assessments and recommending security improvements and controls • Provide security guidance and troubleshooting security issues as required • Support the ISO in providing security awareness guidance and technical support to users and IT staff • Manage user access for bank systems • Onboarding and offboarding employees • Perform other duties as required Qualifications Skills and Qualifications: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines: • Bachelor's degree in information systems or related field; or 5 years information systems/security experience; • CompTIA Security+ Certification preferred • Strong leadership and project management skills • Excellent verbal and written communication skills • Proficient in Microsoft Office Suite • Thorough understanding of information technology and information technology systems and related regulations Computer and Office Equipment Skills: • Microsoft Office Suite including Word, Excel, and PowerPoint • Microsoft Entra administration • PowerBI • Management of next-gen anti-virus console • Core Banking software administration • Local Active Directory administration Physical Requirements: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. • While performing the duties of this job this individual is regularly required to stand for long periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 25 pounds. • Specific vision abilities required by this position include, close vision, and the ability to adjust focus. Mental Requirements: • The ability to solve problems, make decisions, supervise others, interpret data, organize information, written and oral communication and read/write. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital status, genetic information, physical or mental disability, veteran status or any other characteristic protected by law.

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.Job SummaryThe Command Center Analyst Senior (CCAS) monitors the operations of the Enterprise computer and application network environment including hardware and software. The incumbent works closely with other CCAs, System Administrators, Engineers, and/or Developers to ensure proper functioning of all business services, services, applications, and technical services under CCA management to deliver AlwaysOn Availability for the company to provide the necessary services for Members and Providers. The Command Center operates 24x7x365 in designated office locations which includes evenings, weekends, and some holidays and are responsible for the successful completion of all scheduled data processing workload.Requirements EDUCATION Bachelor's degree in related field. In lieu of degree, five (5) years' related experience will be considered. LICENSING/CERTIFICATION Network, Virtualization, Operating Systems and/or but not limited to other related certifications preferred. EXPERIENCE Minimum five (5) years' experience in networking systems, computer repair, or network operations, data-processing, production scheduling software. ESSENTIAL SKILLS & ABILITIES Basics of Server Administration in Windows and Linux Operating Systems Basics of Virtualized Infrastructure Basics of Network Administration including Subnetting Basics of Data Center Infrastructure Ability to build and leverage Technical Diagrams Ability to run and read a packet capture Ability to write low code and/or no code scripts for resolution of monitoring events Ability to use ITIL Framework including Service Design, Incident, Change, Event, and Problem Technical Troubleshooting Skills of Identify and Isolate Management Production Scheduling Software - such as (JCL, CA7, AppWorx) Domain Name System (DNS) Dynamic Host Configuration Protocol (DHCP) Monitoring application administration Systems Documentation Active Directory TCP/IP SAFe, Agile Skills• Cross-Functional Communications • Data Center Infrastructure Management (DCIM) • Decision Making • Monitor Processes, Materials, or Surroundings • Network Administration • Office Softwares • Oral Communications • Organizing • Packet Capturing • Problem Solving • Scripting • Server Admin • Troubleshooting • Virtualized Network Functions (VNF) • Written CommunicationResponsibilities• Adheres to all change enablement related practices and policies including participation in the enterprise's Change Advisory Board (CAB) • Assists in workload preparation, set-up, and performs reruns due to JCL errors, hardware malfunctions, bad input data, and job preparation errors • Completes assigned work on time and/or makes every effort to do so prior to notifying leadership including incidents, requested items, stories, problems, job abends, and any other tickets • Conducts problem management practices include acting as problem record owner facilitating the problem tasks to bring about continual improvement • Configures monitoring tools to ensure we advocate for mean time to detect and resolve in conjunction with application and technical owners • Defines and documents the monitoring service to the enterprise including vendor contacts, budgeting, lifecycle management, integrations, and execution of a roadmap • Embodies and models the attributes of the I&O operating model and acts as the standard bearer for the ideals • Engages with the appropriate vendors outside of I&O including Facilities, Physical Security or any other Telecommunications Provider to ensure that circuits are up and operational • Ensures all records are updated including runbooks, CMDB, and business rules in ServiceNow to ensure we are making programmatic decisions • Ensures availability of all online networks within standard and ensures timely completion of nightly batch processing • Ensures that all security policies, procedures and EDP standards are followed not limited to vulnerability management, change and configuration management, and findings management • Initiates appropriate event, incident, and if necessary, major incident processes to ensure that the company's services are available for member and provider facing operations by advocating for the event • Monitors the operation of the enterprise business services, services, applications, and technical services & communication lines including monitoring the mainframe systems health and performance, as well as managing the AppWorx queues • Participates in the appropriate on-call rotation adhering to the documented expectations • Provides guidance to less experience Command Center AnalystsCertificationsSecurity Requirements This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual. Segregation of Duties Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual. Employment TypeRegular ADA Requirements 2.2 General Office Worker, Semi-Active, Local Travel - someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within the metropolitan area by vehicle as essential functions of the job.

Provide technical support and assistance to end-users within an organization. This role involves troubleshooting and resolving hardware and software issues, managing IT-related requests, and ensuring the overall functionality of the organization's IT infrastructure. The administrator acts as a point of contact for users seeking technical help, providing solutions to problems with computers, networks, and software applications. DUTIES AND RESPONSIBILITIES include the following: Log and track IT support tickets and ensure they are resolved in a timely manner. Maintain accurate records of incidents, requests, and resolutions to build a knowledge base for future reference. Respond to and resolve user issues related to hardware, software, and network systems. Assist the department with projects required to monitor or help expedite the work process. Assist with user account creation, password resets, and access control issues. Maintains the highest level of confidentiality within the department. Works to identify trends and provide solutions to recurring issues. Ensures high-quality customer service and timely ticket resolution. Acts as a resource regarding departmental activities and operations for the Sr. Director of Information Technology and other department management. Maintains workflows within the helpdesk system to aid automation of processes. Maintains and identifies issues with the Imprivata profiles for new and existing software related to user lockouts. Advises the Information Technology Department of any relevant or important information pertaining to the responsibilities of the department or the operations of the company. Escalate complex issues to higher-level technical support when necessary. Maintain a comprehensive knowledge base of troubleshooting guides and frequently asked questions for the helpdesk system. Places and receives telephone communications in a cordial and helpful tone of voice, taking accurate messages as needed, and relaying the same to the appropriate person(s). Maintain maintenance alerts for all reoccurring events within the department. Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings. Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports. Must be able to maintain an appropriate Gaming License. Responsible for maintaining a consistent and regular attendance record. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE High School diploma or General Education Degree GED required; bachelor's degree from a four-year college or university preferred. Minimum of three to five years' strong IT experience required. SPECIAL QUALIFICATIONS You must possess excellent communication skills and be able to maintain the highest level of confidentiality within the department and the company. Must be computer-literate, with appropriate software; ability to take accurate minutes of meetings required. LANGUAGE SKILLS Ability to read, analyze, and interpret documents, such as safety rules, maintenance manuals, and policies and procedures. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply logical understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the functions of this job. While performing the duties of this job, the associate is regularly required to talk or listen. The Associate is also regularly required to stand, walk; sit; and use hands to finger, handle, or feel objects, tools, or controls. The associate is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environmental characteristics described here represent what associates may encounter while performing the functions of this job. The noise level in the work environment is usually moderate. When on the casino floor, and other work areas, the noise level may become loud. When on the casino floor or other designated areas may be subjected to tobacco smoke and/or bright flashing lights. Saracen Casino Resort is an equal opportunity employer.

Meta is seeking a Connectivity Engineer to join the Design Engineering and Construction (DEC) team. Our data centers are the foundation upon which our innovative services are delivered, and our rapidly scaling infrastructure operates. The team lights up Meta 's global data centers, delivering the physical infrastructure that connects the world to the videos, feeds, and other information stored on Meta 's server banks.The DEC Connectivity Engineer will provide site level support to ensure DEC telecommunication projects are being executed on schedule, within budget and at the level of quality specified. Connectivity Engineer will be the key point of contact for managing the full project life-cycle including project kick-off all the way through production turnover into operations. DEC Connectivity Engineer is highly collaborative with cross-functional partners at the Data Center Headquarters, our on-site contractor, and other data centers globally. **Required Skills:** Connectivity Engineer, Leased - Data Center Design, Engineering, & Construction Responsibilities: 1. Project Planning & Control - Create, maintain, and report on site project and program scope, schedules and milestones. Work closely with site project management team throughout the project lifecycle from the creation of project and program plans through project close out 2. Learnings - Continually review ongoing projects for efficiencies in schedule, budget, and opportunities to enable cross-functional partners to be successful. Document data points to assist with field coordination of projects. Support development of project management best practices and initiatives, coordinating SOPs/SIPs with vendors, and participating in global and regional standards. Coordinate lessons learned with the DEC Center of Excellence 3. Forecasting - Support project controls team with forecasting and budget efforts as required. Share current project status with upstream and downstream partners, ensuring crisp and complete handoffs between teams 4. Technical Reviews - Establish milestones for equipment purchase and track and report against these milestones Assist with the selection and review of a contractor to support the structured cabling work within a data center 5. Metrics - Report progress and risks on site projects and other initiatives to key stakeholders 6. Workflow - Work with installation partners to establish and track milestones. Conduct pre-project planning, project handoffs, and ensure design delivery and verification. Identify and respond to project risks and high-priority issues rapidly and effectively through effective action and appropriate escalation. Track and manage project change order requests 7. Vendor Field Management - Responsible for all connectivity activities (OSP/ISP) within construction, projects on site including tracking and reporting actual progress related to schedule expectations. Set and communicate clear expectations together with the immediate site team, build key relationships with our installation partners and drive best practices, safe working environment and execute to a vision of 'right first time.' 8. Quality Assurance - Perform physical inspections to ensure vendor work meets DEC quality standards throughout the lifecycle of the data center. Validate physical installs, test reports, build accuracy, material and local code compliance including constructability reviews on multiple design phases 9. Technical Field Lead - Technical lead for industry and Meta standards, responsible to lead product evaluation, design, and installation methods in the field including scope clarification, design and installation details as the owner of the Request for Information process 10. Technical Coordination - Develop solutions to in-field scope-gap or clash issues. Partner with DEC design and engineering teams to digitally support design reviews, BOM reviews, and as-built drawing validations 11. Communications & Cross functional team engagement - Liaise with construction partners to ensure deliverables are met during new builds and retrofits. Coordinate with logistics partners, vendors, and suppliers to ensure a smooth end to end flow of materials as needed. Work closely with the relevant teams to proactively communicate progress and project risks and initiatives to key stakeholders 12. Safety - Ensure that vendors adhere to safety obligations in accordance with local regulations and DEC Safety best practices. Lead a 'safety first' evironment, with open and transparent communication. Acknowledging appropriate EHS practices 13. Travel - Position is remote and will require a minimum of 50% travel **Minimum Qualifications:** Minimum Qualifications: 14. 5+ years' experience in project management 15. Experience engaging and guiding stakeholders 16. Experience providing solutions to construction related problems 17. Experience with MS Office and Google Suites **Preferred Qualifications:** Preferred Qualifications: 18. Experience reviewing and leading installations to design documents and specifications 19. Data center development and/or construction management experience 20. Experience with Primavera 6 21. Experience managing IT or IP Network deployment projects in a mission critical environment requiring coordination across multiple disciplines for the delivery of a common goal 22. Experience in leading deployments of Network/Structure cabling infrastructure 23. Experience with fiber optic testing at scale inclusive of complex troubleshooting 24. Experience with outside plant cabling (OSP) deployments including OTDR/OLTS testing 25. Experience with Quality Assurance and Quality Control, including progressive inspections and acceptance **Public Compensation:** $123,000/year to $176,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

**Req number:** R6968 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Senior Service Desk Analyst you will provide Level 1 technical support to users, assist with infrastructure support tasks, mentor junior members, and assist with projects. **Job Description** We are looking for a customer service oriented **Senior Service Desk Analyst** to provide Level 1 technical support to users in an efficient and accurate manner and serve in a senior-level role. This position also assists with infrastructure support tasks, leading and contributing to projects, and working with other senior members on various topics and platforms. Additionally, you would be expected to mentor junior team members on customer service and technical challenges. This position will be **full-time** and **remote** . **What You'll Do** + Provide General IT end-user support including: + Resetting passwords. + Interact via telephone, e-mail and one on one with customers to perform diagnostics and resolve technical problems. + Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. + Properly escalate unresolved issues to the next level of support with strong supporting documentation. + Perform trend analysis, keep peers and management informed of trends, significant problems, and unexpected delays. + Utilize excellent customer service skills and exceed customers' expectations. + Ensure proper recording, documentation and closure of all records. + Recommend procedure modifications or improvements. + Preserve and grow your knowledge of Service Desk procedures, products and services. + Demonstrate advanced knowledge of supported customer-specific applications and hardware. + Know and meet the account/team Service Level Agreements/Objectives and understand their effect on the business and help ensure team SLA/SLO are met. + Understanding the scope and terms of the customer(s) contract. + Ensure technical support training is provided in a timely manner. + Assist in evaluating and ensuring timely implementation of new tools and processes. + Ability to anticipate, plan, and prioritize varying workload levels. + Ability to work independently without supervision. + Ability to monitor phone and ticket queues for the entire team to ensure that work is being handled without unnecessary delay. + Conduct regular Call and Ticket Quality Analysis and coach Service Desk Agents accordingly to ensure call script compliance. + Review agent interactions to ensure high-quality customer experience. + Attend daily stand-up meetings to provide Service Desk insights or to escalate any tickets that require additional process or clarification of process. + Understand and monitor team schedules for accuracy and to ensure schedule adherence. + Provide operational support to the Service Desk team answering questions, handling escalations, and providing guidance. + Review, approve and publish knowledge articles for clarity, repeatability, and aligned with best practices. **What You'll Need** Required: + Minimum 3-5 years' experience in a Service Desk or technical support role + Minimum 1+ years of customer service experience in a professional industry + High School Diploma or GED + Strong troubleshooting and documentation skills + Active Directory Experience + Desktop and Laptop hardware support experience + Understanding of LAN/WAN technologies and protocols + Technical Writing + Proficient knowledge of Microsoft Desktop Operating Systems + Excellent customer service skills + Strong attention to detail and strong communication skills (both written and oral) + Excellent work ethic + Problem-solving skills + Solution driven + Detail oriented + Occasional ability to work from an offsite location + Willing to work extra hours as needed including late nights and weekends Preferred: + Proficient knowledge with virtualization technology (VMWare, Citrix, Array) + Degree in Information Systems, Computer Science (Preferred) or equivalent experience **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards. + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor. \#LI-AE1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $46,000 - $48,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

The IT Support Technician role is to ensure proper computer operation so that the users can accomplish business tasks for Bumper to Bumper Auto Parts. Answering customer questions and assists in resolving customer problems. Must be able to manage multiple tasks and demands at the same time in an environment that is fast paced and moderately stressful at times. Problem resolution may include the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands on help at the desktop level. Check us out at btbautoparts.com and apply today! Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc. (PWI). We employ over 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family. Essential Duties and Responsibilities include the following. Other duties may be assigned. Ensure that end users are receiving the appropriate assistance; receiving, prioritizing, documenting, and actively resolving end user help requests Delivering support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives Following all procedures related to the identification, prioritization, resolution and follow up of end user help requests, including the monitoring, tracking, and coordination of help desk functions; and troubleshooting applications and software for all internal customers, such as operations, development, and other business units Problem resolution or support may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Perform other incidental and related duties as required or assigned. Our Benefits (all benefits are based on eligibility and subject to change) 401(k) employer matching Company Paid Vacation, Holidays, and Sick Days Medical, Dental, and Vision Company Paid Basic Life Insurance & Long Term Disability Short Term Disability Flexible Spending Accounts Additional Supplemental Life Insurance Accident Insurance Hospital Indemnity Employee Assistance Program Employee Purchase Discounts Scholarship Program Earning Incentives and Bonuses Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; keeps technical skills up to date. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance. Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form. Cooperation - Exhibits tact and consideration. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments. Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality. Quantity - Meets productivity standards; completes work in timely manner. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have basic knowledge of computer hardware, experience with desktop and server operating systems, working knowledge of a range of diagnostic utilities, and knowledge of the Microsoft Office suite of products. Certificates, Licenses, Registrations A valid driver's license with a clean driving record is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to high, precarious places. The employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and outside weather conditions. The noise level in the work environment is usually moderate. Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 02/08/2026 Type of Position:Professional Staff - Project/Program Administration Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ISS | Sec Supp Srvs Security Operations Department's Website: Summary of Job Duties:Under direct supervision, provides accurate and timely troubleshooting of security system and network cabling components. Perform installations of electronic control systems, which may include door access control, CCTV, intrusion detection, communication, cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. Responds to situations where systems have failed and action must be taken to isolate or repair problem equipment, software, or make configuration changes to return systems to full functionality. Qualifications: **This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.** Minimum Qualifications: Associate Degree in Computer Science or related field of study plus 1 year cabling, low voltage system, carpentry/building maintenance -OR- High School Diploma/GED with 3 years cabling, low voltage system, carpentry/building maintenance. Preferred Qualifications: Bachelor's degree in information technology, Computer Science, or related field. Customer Service experience preferred. Arkansas Alarm License, Level 1. Additional Information: Salary Information: Commensurate with education and experience Required Documents to Apply: Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:N/A Frequent Physical Activity:Crawling, Crouching, Feeling, Hearing, Kneeling, Reaching, Sitting, Standing, Stooping, Talking, Walking Occasional Physical Activity:N/A Benefits Eligible:Yes

ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Desktop Technician for one of our client in Little Rock, AR. Job Description The Desktop Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems Northwest Region located in Fort Smith, AR Travel Required- travel expenses reimbursed. Valid Driver's License Current Vehicle Insurance Certificates Local Candidates to Ft. Smith: In-person interviews in Little Rock Tests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems. Coordinates and links computer systems, within an agency and the state, to increase compatibility and to share information. Consults with management to ensure agreement on system principles. Expands or modifies systems to serve new purposes or improve work flow. Determines computer software or hardware needed to set up or alter system. In addition, this person will be required to provide limited after hours support, 24 x 7 on a rotating basis. Qualifications: PC Imaging Windows XP/7/8 operating system Active Directory Experienced in Microsoft Office Suite File and Print Management Cisco Switch set-up and troubleshooting Remote Access Management (LogMeIn) Wireless Communications (including wireless device provisioning and data restore) PC Application support Must possess strong customer service qualities and the ability to work in a team environment Must have outstanding problem solving capabilities, strong analytical skills and be able to handle multiple tasks concurrently Must have strong verbal communication skills Strong customer service qualities and the ability to work in a team environment Additional Information Ask IT Consulting Inc.| 33 Peachtree St., Suite 100 |Holtsville, NY 11742 Website: **********************