Network technician jobs in Pawtucket, RI

HRIS Consultant Hybrid 2-3x a week onsite in Greater Boston area $50.00 - $60.00 per hour Our client is seeking an HRIS Systems Manager to support their Human Resources operations team. This role is responsible for overseeing, and support maintaining the Human Resources Information Systems (HRIS), ensuring system integrity, optimizing workflows, and integrating data across platforms. The position will serve as the primary technical resource for HR applications, working closely with HR Operations and liaising with IT. Job Description: Oversee and maintain custom reports, dashboards, and data integrations within the HRIS. Build and maintain functional improvements in the HR system aligned with HR initiatives and strategic plans. Collaborate with application vendors and participate in user group meetings as needed. Troubleshoot and resolve system issues, including user access, data inconsistencies, and performance problems, in partnership with HR and the UKG service team. Partner with HR and IT to determine release schedules for HRIS applications; present software fixes and enhancement requests to the Change Advisory Board. Analyze recurring issues by root cause, deploy tested fixes, and ensure long-term stability. Recommend improvements by monitoring system performance and processes. Update and close technical support tickets related to HRIS. Test and validate application changes to ensure full functionality. Provide reporting support and guidance to HR on application data. Attend training and create support documentation for HR applications. Participate in disaster recovery processes for all in-scope systems. Contribute to additional duties and projects as required. Qualifications: Bachelor's degree and 5+ years of hands-on experience in HRIS systems Solid understanding of HR processes and data structures. Excellent interpersonal, communication, and documentation skills. Ability to act as both a developer and business analyst, managing small to medium technical projects. Strong organizational skills with the ability to manage multiple projects and meet deadlines.

The Systems Administrator supports the daily operation, reliability, and security of our technology environment. This role focuses on maintaining systems, assisting users, and ensuring that our network, servers, and applications run smoothly. Key Responsibilities Manage and support desktops, servers, networks, and related hardware. Administer directory services and cloud productivity tools. Provide technical support through tickets, calls, and hands-on assistance. Install, configure, and update software and systems. Help monitor backups, system performance, and overall infrastructure health. Assist with hardware/software recommendations and disaster recovery processes. Maintain system and network documentation. Perform additional IT support tasks as needed. Qualifications Required 3-5 years of systems administration experience OR relevant education/experience mix. Strong understanding of networking basics (DNS, DHCP, TCP/IP, VPN). Proficiency with directory services, cloud platforms, and virtualization tools. Experience managing system hardware/software and automating tasks. Strong communication, troubleshooting, and multitasking abilities. Detail-oriented and team-focused. Preferred Experience with backups, patching, endpoint security, SQL, or ERP systems. Familiarity with Linux/Unix and relevant certifications. Desired Skills and Experience Active Directory, Azure active directory, office 365, VMWare, scripting, SQL, ERP Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

*THIS IS AN ONSITE CONTRACT ROLE - 5 DAYS A WEEK IN BOSTON OFFICE IS REQUIRED. AT THIS TIME, THE ROLE IS NOT OPEN TO C2C OR THIRD PARTIES* Our client is seeking a PACS Administrator to support and enhance their enterprise imaging environment across cardiology and radiology platforms. This role is responsible for the configuration, maintenance, and optimization of PACS systems (with a focus on Syngo Dynamics and VNA), while ensuring high availability, strong system performance, and seamless workflows for clinical end users. You will provide day-to-day operational support, troubleshoot system issues, manage integrations such as DICOM and HL7, and collaborate closely with cross-functional teams to drive reliable and efficient imaging operations. Must-Have Experience: 5+ years of server administration experience, preferably with VMware Hands-on experience with PACS, DICOM standards, imaging modalities, and VNA archives Strong understanding of networking concepts, HL7 interfaces, AE Titles, ports, and modality worklists Experience supporting clinical imaging workflows (Cardiology or Radiology) or equivalent healthcare IT background Proficiency with server scripting/automation, troubleshooting distributed systems, and managing upgrades/patching

6+ MONTH CONTRACT - W2 LOCAL CANDIDATES Hybrid - Boston MA Act as the primary point of contact for Office 365 support and administration. Working on a small team, candidates will support MS365, Linux, Active Directory, and other cloud systems. Manage incoming trouble tickets related to User Access, System Performance, Troubleshooting system errors, Adds/Changes, Security Issues Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions Responsible for special projects including customer migrations to Microsoft Office 365 Analyze and provide feedback regarding deployment process and technology improvements Provides technical support to customers using remote tools Suggested Experience Bachelor's Degree in Computer Science or similar work experience 2+ years of professional experience providing admin, engineering and desktop support for Office 365 High attention to detail with the ability to understand complex workflow systems Subject matter expert; Office 365, Active Directory, Networking, Personal & Mobile Computing Device Industry Certifications Suggested - Office 365, MCSE, ITIL or other

Duration: 6 months with possible extension Top 3 Technical Skills: 1. Microsoft 365 Administration Expertise 2. Exchange Online Administration and Troubleshooting 3. PowerShell Scripting for Automation TOP SKILLS: We are looking for someone who is beyond Tier 1 Helpdesk level, who has Exchange Online Administration and M365 Administration experience. Position Description The ideal candidate is an energetic quick learner who possesses superior interpersonal and communication skills, has experience supporting Microsoft Exchange Online and Microsoft 365, and regularly demonstrates creative problem solving. Responsibilities: Diagnose, escalate and resolve software incidents for vendor-based and custom developed applications such as Microsoft 365 Exchange, Teams, Slack, and Zoom Participate in projects providing subject matter and technical expertise on applications Configure applications to match business needs Draft and update use case and technical documentation as needed Create troubleshooting guides and knowledge articles Complete other responsibilities as assigned Basic Qualifications At least 2 years' progressively responsible experience as an application administrator or in a technical support role is required Additional Qualifications and Skills Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field is preferred Administering, configuring, and maintaining Microsoft 365 applications Experience with the administration and support of Microsoft M365 collaboration suite Developing and implementing workflows using Power Automate Advanced Microsoft Exchange mailbox administration Demonstrated experience troubleshooting mail flow problems Experience with creation of scripts in PowerShell Demonstrated solution design using both technical and business process approaches is preferred Experience with custom developed applications and the software development life cycle is preferred Experience leveraging APIs, reporting, and data analytics is preferred

Job Title: IT Service Desk Technician Reports To: Manager, IT Support Employment Type: Full-Time Workplace Type: Hybrid The Celito Team The Celito Team architects the buildout of simplified, integrated, and compliant technology stacks. With both consulting and products, our expertise can help our customers save time and money as they move from strategic Clinical & Quality management all the way to widespread and profitable commercialization. Job Overview In this customer-facing role, the IT Service Desk Technician will play a key role in supporting our clients as the primary point for service calls and emails, tackling common and challenging issues. The role will also provide top-tier customer service and subject matter support in an onsite and/or remote environment. This position will provide troubleshooting and technical expertise to drive high first-call resolution. Responsibilities and Duties: Initial point of contact for all IT related incidents and requests Work within ticketing system to provide clients with timely and meaningful updates Troubleshoot IT related issues remotely or in person and escalate any unsolved issues Image laptops (Windows OS and MacOS) and customize with company applications Support both Windows and Mac systems Document IT procedures, create runbooks and reports Continually improve IT support processes Onboard and offboard users on multiple platforms Train new hires on policies, procedures and technical skills Support with conference room AV Troubleshoot printers and Wired/Wireless networks Other duties, project work and responsibilities as assigned Requirements: 3+ years of experience with troubleshooting end-user issues and processing service requests as part of a service desk team Experience working in an IT Service Management platform or Help Desk ticketing system Senior or Team Lead experience in a Managed Service Provider (MSP) environment is a plus Experience with documentation and procedure design Technical certifications and/or related college coursework/degree (CompTIA, ACMT, HDI) a plus Strong knowledge of Windows OS and Mac OS Strong knowledge of end-user hardware (PCs, office peripherals, Android/iOS devices) Experience in the following systems (Office 365, Okta, Zoom, SharePoint, CrashPlan, Druva InSync, CrowdStrike, Mimecast, DocuSign) Excellent customer service, communication and interpersonal skills Able to travel and work at customer sites as needed

Title: Network Support Technician Fully Onsite Job Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

MGH is seeking a reliable and service-oriented Network Technician I to support the COVID Surge Project, a critical initiative funded by Mass General Brigham (Partners). This role provides hands-on technical support for desktops, laptops, printers, and peripheral devices across the hospital. The technician will handle break/fix issues, equipment setup, troubleshooting, and device deployment to ensure seamless support for clinical and administrative staff. Candidates must have prior desktop support experience and a strong commitment to excellent customer service. Key Responsibilities Provide break/fix technical support for networked and stand-alone desktops, laptops, printers, tablets, and related hardware. Install software, configure equipment, test network connections, and participate in hardware deployments and refreshes. Document all work performed in service management systems, ensuring accuracy and completeness of device/user information. Prioritize and triage issues based on urgency, escalating unresolved issues as needed. Perform preventative maintenance, including re-imaging, data backup/restoration, hardware cleaning, and cable management. Support Service Desk staff by handling escalated technical issues. Provide thorough shift turnover reports and participate in on-call rotations. Uphold Mass General Brigham values, emphasizing service, accountability, teamwork, integrity, and continuous improvement. Perform other duties as assigned. Required Qualifications One year of desktop support or customer service experience. Hands-on experience installing, repairing, and troubleshooting personal computers. Strong commitment to superior customer service. Technical certifications (A+, Network+, etc.) are a plus. Skills & Competencies Strong analytical and problem-solving abilities. Ability to multitask, prioritize, and adapt in a fast-paced environment. Excellent communication and interpersonal skills. Working knowledge of desktop/laptop hardware, printers, and peripheral equipment. General understanding of Windows OS, Office 365, internet browsers, and common software tools. Basic knowledge of networking concepts (routers, hubs, cabling, connectivity). Familiarity with information security tools such as Windows Defender, McAfee, BitLocker, and NAC solutions.

Seeking a Desktop Technician with Laboratory support experience for a long-term consulting position in Cambridge, MA 02142. Desktop Technician (Contractor) Initial contract duration is 12 months, with possible extension Mon-Fri, 40 hours/week, standard business hours This role is on-site Job Summary: - Provide comprehensive IT support to research and development site - Troubleshoot computer issues for scientists, both on-site and remotely, managing IT requests through the company ticketing system - Set up lab computers and network connections - Work with vendors, perform computer hardware upgrades, and ensure seamless IT operations within the lab environment - Perform various computer, equipment, and software support tasks - Computer moves, adds and changes Qualifications: - Well rounded desktop support background - Experience working in a laboratory environment - Detail oriented - Pharmaceutical (or other regulated) industry experience is a plus

CSNDC seeks a mission driven and proactive Green Infrastructure Program Specialist to join our team in implementing a vision of just and equitable urban energy and environmental sustainability within Codman Square and the South Dorchester section of Boston. About CSNDC and the Eco-Innovation District We are a grassroots community organization committed to developing affordable housing and fighting for racial and economic justice by building community power, especially of low- and moderate-income communities of color in Dorchester. Through developing resident leadership, organizing in the community, promoting economic mobility services, and advocating for local environmental justice, we build collective resident power to effect systemic change and transform society. Using sustainability as a lens for neighborhood revitalization CSNDC's Eco-Innovation Department works to facilitate Environmental justice strategies across our entire service area of nearly 50,000 residents and currently runs the following programs: The Climate Justice Alliance educates, develops the leadership capacity of, and organizes residents to advocate for energy, environmental, and climate justice legislation and initiatives. The Green Infrastructure Certification & Training program improves employment outcomes while reducing climate related impacts for residents, with a focus on men-of-color. Oasis at Ballou is our urban agriculture site that harvests and distributes healthy, culturally relevant produce throughout the neighborhood. Our Energy Ambassador Program helps connect residents to energy efficiency and clean energy resources and programs. CSNDC is a lead agency in the Fairmount Indigo CDC Collaborative (FICC), a 20-year-old collaborative of three local community development corporations, which have undertaken numerous affordable housing, environmental, economic development and social initiatives. The Eco-Innovation Department works very closely with FICC staff towards shared climate justice goals. About the Position Working under the supervision of the Eco-Innovation Director, the Green Infrastructure Specialist will support CSNDC's efforts to deliver robust training that prepares participants to obtain the nationally recognized National Green Infrastructure Certification Program (NGICP) certification. This certification program provides the base-level skill set needed for entry-level workers to properly construct, inspect and maintain Green Infrastructure and become competitive in the emerging Green Infrastructure workforce. The Green Infrastructure Program Specialist will coordinate the day-to-day roll-out of the training program, including delivering the training, in accordance with NGICP standards. The Green Infrastructure Program Specialist will work closely with the City of Boston's Climate Job Alliance team to implement the training. This salaried position is currently operating on a 37.5 hr./week hybrid remote/in-office schedule and will require some weekend and evening work hours. Key Responsibilities Assess and identify training needs, and delivery methods to ensure smooth execution of the training curriculum. Coordinate logistics for training sessions, including scheduling, resource allocation, participant enrollment, and participant wraparound supports. Deliver the training and provide support, including one-on-one study sessions, to participants as they prepare to take their exam. Track and analyze program data to produce regular progress updates and other reports for internal management, the Board, and funders. Ensure that all training related procedures and outcomes comply with relevant regulations, industry standards, and funders requirements. Work with the Eco-Innovation team to link training curriculum to social, economic and racial equity by engaging residents and key stakeholders around opportunities to uplift and implement green infrastructure projects in the Codman Square Community. Organize community events, workshops, and information sessions to raise awareness about the Green Infrastructure training program and/or other Eco-Innovation Department priorities. Recruit and train participants to take the Green Infrastructure certification exam and to become spokesperson in promoting green infrastructure opportunities throughout the Codman Square community. Develop relationships with green infrastructure employers to stay aware of job opportunities and support training participants in their entry level green infrastructure job search. Coordinate follow-up with training participants, NGICP, the City of Boston and other interested parties. Represent the department at community events and neighborhood association meetings. Support the Climate Justice Alliance as needed. Perform other related duties as assigned. Our Ideal Candidate Our ideal candidate will be an organized individual, with a deep commitment to environmental justice, who has many of the following skills and experiences: Background in environmental studies/science, public policy, or related field with at least two years proven related and relevant experience, strongly preferred. National Green Infrastructure Certification or ability to become certified within the first 6 months of employment. Familiarity with and meaningful experience in workforce development and/or green infrastructure. Strong knowledge of community engagement strategies, and program management. A successful track record working in urban settings, including with low/mod income people of the global majority. Excellent verbal and written communication skills including public speaking. General computer proficiency, including comfort with email, file management, word processing, spreadsheets, and the ability to learn new software or databases as needed. Ability to work independently and to manage multiple tasks and project simultaneously. Lived experience as a community member of an Environmental Justice neighborhood. Bilingual in English and another language predominant in CSNDC's service area. Compensation and Benefits Base salary for this position is $67,000. Actual salary will reflect experience and qualifications. CSNDC offers a competitive benefits package.

Hi We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer (5) Openings Location: MA / Mansfield Onsite Work Full Time Start date: 18th December 2025 Job Responsibilities: IT Support Engineer - (1-4 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

A dynamic organization is looking for an experienced IT Support Engineer to take ownership of local support operations while partnering with global teams. This role is perfect for someone who thrives in a fast-paced environment, enjoys solving complex technical challenges, and is passionate about improving systems through automation. What You'll Do: • Provide onsite and remote support for hardware, software, and collaboration tools • Troubleshoot advanced issues across Windows, Microsoft 365, and networking • Manage onboarding/offboarding, provisioning, and access control • Maintain Windows 11, M365 apps, and endpoint devices • Support conference room AV systems • Build automation scripts (PowerShell, Python, Bash) • Serve as an escalation point and mentor junior staff • Maintain documentation and knowledge articles • Handle service requests in line with SLAs • Coordinate with vendors and collaborate with regional/global IT teams • Support security, patching, and compliance efforts • Contribute to ongoing automation and process-improvement projects What We're Looking For: 4-7 years of corporate IT support experience Strong proficiency with Microsoft 365, Azure AD, Intune, and Windows 11 Solid scripting/automation skills (PowerShell, Bash, Python) Strong troubleshooting, communication, and mentoring skills Knowledge of networking fundamentals and endpoint security tools Relevant certifications (Microsoft, Azure, ITIL, Network+/Security+) are a plus

Waltham, MA - 3 Days Onsite Employment Type: 6+ Month Contract-to-Hire Industry: Financial Services We are seeking an experienced Infrastructure & Network Engineer to support and maintain enterprise systems in a dynamic, high-availability environment. This role blends hands-on network operations, systems administration, and incident response. The ideal professional brings strong technical depth, clear communication skills, and a proactive, collaborative approach. What You'll Be Doing Maintain, patch, and upgrade core infrastructure components including servers, virtualization platforms, and network hardware Oversee daily operations of enterprise network and systems environments to ensure uptime, security, and performance Actively monitor system health and respond to alerts and outages, including participation in an on-call rotation Lead troubleshooting efforts for complex network and infrastructure issues in collaboration with internal technical teams Configure and support firewall rules, traffic distribution, and segmented network architectures Develop scripts and automation to reduce manual work and improve operational reliability Perform root cause analysis following incidents and implement long-term preventative solutions Create and maintain technical documentation for configurations, procedures, and troubleshooting standards Required Experience & Technical Background 5+ years of hands-on experience supporting enterprise-level network and infrastructure environments Strong command of switching, routing, VLANs, VPNs, dynamic routing protocols, and security best practices Practical experience with Cisco network equipment, Palo Alto firewalls, and wireless networking solutions Ability to support VoIP and video collaboration issues at the network level Experience working with internet service providers, circuit troubleshooting, and service escalations Working knowledge of Windows and Linux server platforms and VMware virtualization Exposure to public cloud environments such as Azure or AWS is preferred Scripting and automation experience using tools such as PowerShell, Python, or Ansible Proven analytical troubleshooting skills and a structured approach to problem resolution Strong written and verbal communication skills with solid documentation habits Relevant certifications (CCNP, CCDP, PCNSA/PCNSE, VCP, or similar) are a plus

Hybrid Cloud Network Architect Compensation: Competitive base salary + annual bonus + profit sharing + comprehensive benefits A leading global alternative investment firm is seeking a Hybrid Cloud Network Architect to design, modernize, and operate enterprise-scale hybrid network infrastructure across on-premises environments and public cloud platforms. This is a highly visible role with significant ownership, technical depth, and long-term growth potential. The Opportunity This role sits within a centralized technology organization supporting a diverse global investment platform. You'll play a critical role in architecting and evolving secure, scalable, and automated network environments spanning data centers, offices, and cloud infrastructure (AWS and Azure). The firm offers strong compensation, a proven profit-sharing program, excellent benefits, and a culture that values technical rigor, collaboration, and long-term career development. Key Responsibilities Architecture & Engineering Design, implement, and maintain hybrid network architectures across on-prem and cloud environments Integrate cloud and on-prem networks using Direct Connect, ExpressRoute, VPNs, and secure routing strategies Architect and support enterprise LAN, WAN, wireless, and SD-WAN environments Cloud & Automation Drive Infrastructure as Code (IaC) adoption for network provisioning and configuration Build and maintain automation workflows using Terraform, Git, and scripting (Python/Shell/PowerShell) Contribute to CI/CD pipelines enabling consistent, auditable network deployments Operations & Optimization Support global network operations across North America, EMEA, and APAC Manage carrier services and connectivity providers Monitor, troubleshoot, and optimize network performance, reliability, and security Maintain clear architectural and operational documentation Participate in an on-call rotation for critical incidents Security Administer enterprise firewalls (policy management, VPNs, optimization) Implement network access control and segmentation solutions Ensure compliance with internal security standards across all environments Required Qualifications 8+ years of enterprise-level routing and switching experience Hands-on experience with Cisco and/or Aruba LAN, WAN, and wireless infrastructure Strong knowledge of BGP, OSPF, VLANs, STP, QoS Experience with cloud networking in AWS and/or Azure (VPCs/VNets, routing, connectivity) Strong experience with Infrastructure as Code, ideally Terraform Proficiency with Git and modern development tooling Scripting experience (Python, Shell, or PowerShell) Experience designing and documenting complex network architectures Background supporting secure, highly available enterprise environments Why This Role High-impact, visible position within a global investment platform Exposure to modern cloud, automation, and security initiatives Strong track record of internal promotion and long-term career growth Hybrid work model Business-casual environment Industry-leading benefits, bonus structure, and profit-sharing program

Senior Network Engineer - Projects & Delivery | EST Preference (Hybrid with client travel) Up to $150,000 base + up to $20,000 bonus An established IT services firm is hiring a Senior Network Engineer to lead and deliver high-impact network and security projects across enterprise environments. You'll be hands-on with design, implementation, and troubleshooting, while working closely with clients, sales, and internal teams to drive technical success from scoping to go-live. What you'll be doing: • Leading end-to-end network/security implementations across routing, switching, cloud, and firewalls • Designing scalable solutions aligned to best practices (Cisco, Palo Alto, SD-WAN, AWS/Azure) • Acting as SME on high-visibility deployments, assessments, and documentation • Collaborating with PMs, pre-sales, and junior engineers to ensure quality delivery What we're looking for: • 8+ years' experience in project-based network engineering • Deep technical skills in Cisco, routing protocols (OSPF, BGP), and security (Palo Alto, Cisco, FortiGate) • Exposure to cloud networking (AWS, Azure, GCP, Aviatrix) & SD-WAN (Viptela, Prisma, etc.) • Fortinet, Arista, or Aruba experience a plus • Strong scripting/automation knowledge (Python, EMM, etc.) • Active certifications: CCNP/CCIE, PCNSE, Fortinet welcome This is a great opportunity for a seasoned engineer who thrives in a fast-paced, client-facing role with a strong focus on project work and technical depth.

Job Description - AWS Network Architect / AWS DevOps Engineer Type: Hybrid (3 to 4 days based on client request and project demand) Role: AWS Cloud Networking Engineer/DevOps Overview We are seeking an experienced Networking-focused AWS DevOps Engineer to support and optimize our multi-region cloud infrastructure. The ideal candidate will have strong expertise across AWS networking, multi-region architectures, CI/CD, container orchestration, infrastructure automation, and data platform components such as Redshift. This role is part-time but requires a hands-on engineer who can troubleshoot, optimize, and enhance our production and non-production cloud environments. Key Responsibilities AWS Multi-Region Architecture & Networking Design, implement, and optimize multi-region VPC architectures, peering, Transit Gateway, and routing policies. Configure and manage security groups, NACLs, route tables, NAT gateways, IGWs, and cross-region networking. Ensure high availability (HA) and disaster recovery (DR) readiness across multiple AWS regions. Support network connectivity for hybrid environments (VPN, Direct Connect). AWS DevOps & Automation Develop and maintain CI/CD pipelines using CodePipeline, CodeBuild, GitHub Actions, GitLab, or Jenkins. Automate infrastructure provisioning using Terraform, CloudFormation, or CDK. Implement and optimize monitoring, logging, and alerting via CloudWatch, OpenSearch, Prometheus/Grafana, or equivalent. Drive continuous improvements in deployment reliability and DevOps best practices. Compute & Container Services Manage and optimize EC2 instances including AMIs, autoscaling, patching, and configurations. Deploy, scale, and troubleshoot workloads on ECS (Fargate or EC2). Implement workload security, resource optimization, and cost controls across compute services. Redshift & Data Infrastructure Support Support Redshift cluster configuration, security, WLM settings, performance optimization, and connectivity. Ensure secure and optimized data flows between ETL layers, Redshift, EC2/ECS services, and S3. Collaborate with data teams to tune Redshift workloads and ensure optimal network performance. Security & Compliance Enable IAM policies, role-based access, and least-privilege security controls. Implement multi-region failover, backup/restore strategies, and environment hardening. Ensure compliance with security best practices, patching, encryption, and CloudTrail logging. Operations, Troubleshooting & Support Troubleshoot multi-region connectivity, latency, DNS, and infrastructure issues. Optimize cloud spend across compute, networking, and Redshift workloads. Provide on-call / ad-hoc support during deployments or critical incidents (as needed). Required Skills & Experience Technical Skills 10+ years of experience as a DevOps, Cloud Engineer, or AWS Infrastructure Engineer. Strong AWS networking expertise: VPC, TGW, Route53, VPN, Direct Connect, SGs, NACLs. Experience with multi-region, HA, DR architectures. Proficient in EC2, ECS (Fargate/EC2 Launch Types), Redshift. Strong Terraform / CloudFormation scripting experience. Strong experience with Python or Bash for automation. Hands-on experience setting up CI/CD pipelines. Experience with monitoring/observability tools: CloudWatch, OpenSearch, Grafana/Prometheus, Datadog, etc. Familiarity with cloud cost optimization and tagging strategies. Regards, Suhas Gharge

Length: 6 months + (temp to perm potential) 24x7 support team with on-call rotation Skills The infrastructure services engineer will provide reliable and flexible support to all components of client's infrastructure, including systems, networking, data center operations, cloud infrastructure, telecom, and others. This role will be dedicated to maintenance and management of these systems, as well as responding to all alerts to ensure maximum reliability. Skills 3+ years' experience with a variety of infrastructure tools (VMWare, Cisco, Windows Server OS, etc.) Experience with public cloud providers (AWS, Azure) and associated infrastructure management a plus Knowledge of networking protocols and technologies (DNS, DHCP, SNMP, TCP/IP) Solid knowledge of and previous experience using scripting technologies (PowerShell or Python) Thorough understanding of managing servers in large corporate settings, covering security protocols, compliance with policies, and handling exceptions or changes Excellent communication and documentation skills Ability to work well as part of a large team Proven ability to troubleshoot and resolve production issues while making sensible decisions in times of stress

Job Description/Purpose: This is an Onsite role and the Resident Engineer's work location would be 474 Main St, Worcester, MA 01608. Reporting to the Manager of Advanced Services, this is a highly technical role, providing post-sales support of Junipers Network Products. The Resident Engineer will reside at customer location and is expected to have expertise on Juniper products deployed or to be deployed within the customer's service provider network and provide technical and operational support on network issues, on-going certification and testing efforts. Typical Activities: Day to day support and troubleshooting for network issues Applying industry best practices to the design, planning, and implementation of the network and the tools driving it Applying extensive industry experience to optimize network performance and proactively analyze potential enhancements Understand concepts of modeling design optimization Key Responsibilities: This may require long work hours or occasional on call weekend support. Technical support to the customer may require the Resident Engineer to: Understand the customer's organizational structure and become familiar with the customer's network implementation and support processes and procedures to help in designing a network that is available and sustainable. To hold network information gathering workshops with the Customer to understand the Customer's existing network design and technical requirements of new network designs. Carry out testing of new tools, features, and functionality as required by the customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate. Hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried Support design and planning of Juniper MX, QFX, EX series and associated solutions within customer's commercial network Support ongoing efforts in defining best practice policies for Juniper product applications used by customer To peer with other employees performing similar Resident Engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network. The RE will be expected to develop secondary skills in other products in the Juniper product portfolio. Skills and Experience: Preferred candidates for this position should have a Bachelor's Degree in Engineering or Computer Science with JNCIE certification. Candidates for this role MUST have a minimum 5 years experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments with either a technology vendor or a service provider environment. Candidates should be able to demonstrate the following competencies: Strong interpersonal skills. Demonstrated ability to break-down work activity to achieve project goals Demonstrated ability to communicate project status and identify risk The ability to work independently and to function in a team environment. Strong customer interface and presentation skills Demonstrated ability to manage multiple projects and work calmly under pressure. Programming and scripting experience preferred (Python, Ruby, shell, awk, slax, etc…) Familiar with operation of management tools and network analyzers. Trend analysis to help deliver more efficient solutions to customer network An understanding of the protocols surrounding IP service provider networks. These skills include but are not limited to: IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy) Understanding of Multicast strongly preferred Routing protocol operation, migration, and scaling mechanisms Routing policies at BGP peering points VPNs and the associated tunneling technologies (MPLS,EVPN, L3VPN, VPLS) Ethernet switching and 802.1Q, QOS Software Define Networking (SDN) Focal Technologies: The ideal candidate for this role should be able to demonstrate the following competencies: Service Provider architecture experience JUNOS CLI experience across MX, QFX, EX series Must understand BGP and route reflector topologies Must be able to communicate effectively and technically with internal JTAC, Escalation and Engineering teams. Must be able to communicate effectively with the customer. Scripting skills (Slax, Python, Ansible) Test equipment (such as Spirent, Agilent N2X, and Ixia) a plus Network management tools such as SNMP, Syslog, etc. JNCIE- SP Preferred. Desired Experience 7-10 yrs

Qualifications/Skills: Minimum CCNA/JNCIA certification; CCNP (Routing and Switching) preferred. Familiarity with PoP infrastructure concepts including MMR, cross connect, peering, cage, patch panel, and ODF. Proficient in fiber-optic technology, cable and connector types, patch panels, and optical transport technologies. Experience in ordering cross connects and local patches from vendors like Equinix, Interxion, Telehouse, etc. across the region. Hands-on experience in Edge capacity provisioning and decommissioning. Skilled in network optimization, including re-stripes, migrations, and capacity upgrades. Strong understanding and practical experience with networking protocols such as BGP, LACP, IS-IS, and MPLS. Excellent attention to detail, time management, and organizational skills. Proven ability to maintain comprehensive documentation. Expert troubleshooting skills with the capacity to analyze complex situations under pressure. Effective communicator with the ability to collaborate with external peers, vendors, and internal teams. Programming and scripting capabilities are highly desirable. Ability to thrive in a fast-paced, dynamic global team environment with minimal supervision. Proactive, self-motivated, with a can-do attitude. Responsibilities: Deploy, configure, and maintain large-scale production and corporate network and server infrastructure across data centers, Points of Presence (POPs), edge, backbone, and content delivery network (CDN) infrastructure. Provide onsite network support and expertise within local data center campuses and offer remote support for POP sites, collaborating with vendor support teams. Schedule and execute network maintenance, repairs, or upgrades, with minimum impact on production networks. Turn up new circuits and collaborate with vendors to troubleshoot out-of-service or faulty circuits. Maintain accurate documentation and database updates to reflect changes in the network.