Network technician jobs in Pompano Beach, FL

Our client, a respected Managed Services Provider, is looking for a Field Service Engineer to join their team in a hybrid role. This position is perfect for a technical professional who enjoys working directly with clients, solving IT and networking challenges, and balancing onsite support with remote service desk responsibilities. You'll be a key part of their team, supporting multiple client sites in Florida and providing 1st class technical support that keeps businesses running smoothly. What You'll Do Onsite & Field Support: Travel to client locations (primarily Pompano Beach and Miami) to deliver hands-on technical support, install devices, run network cables, set up access points, and troubleshoot hardware and networking issues. Remote Service Desk: Handle ticket management, provide Level 1-2 support for Microsoft 365, Windows, printers, network connectivity, and other IT issues. Knowledgebase & Documentation: Maintain accurate client records and contribute to the company knowledge base. Hardware & Software Provisioning: Install and configure computer hardware, software, and peripherals, and maintain inventory records. Professional Growth: Collaborate with engineering and service desk teams to expand your skills and complete certifications as needed. What We're Looking For Associate or Bachelor's degree in progress Minimum 3 years IT service desk experience Minimum 3 years customer service experience (phone/email) Minimum 1 year Managed Service Provider experience Experience with ticketing systems (e.g., Autotask) Proficiency with Microsoft 365 Admin, Windows 10/11, Microsoft Office Suite, and Microsoft Teams General knowledge of network devices (switches, firewalls, etc.) Strong communication skills and a customer-first approach Valid U.S. driver's license with clean record; ability to travel within Florida, including overnight trips Why Apply? Work in a hybrid role balancing onsite client interaction and remote support Gain experience across multiple technologies and IT environments Join a company that values professional growth, certifications, and technical skill development

WORK OBJECTIVE: Perfroms technical work for desktop operating systems, business applications, printing systems, networking systems, and end users of the Broward County Clerk of Courts (BCCOC) office automation systems. Work is performed under general supervision with moderate latitude in the use of initiative. Position exercises some independent judgment in accordance with defined policies, procedures, and techniques. ESSENTIAL FUNCTIONS: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within the classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Perform troubleshooting, installation and configuration of software/hardware within the standards set by the BCCOC Document end user issues and steps to replicate issues that come through the support desk Respond, resolve, or escalate service issues created in the ticketing system Assist in monitoring the status of service outages and remediation of issues Provides network assistance and some asset and server management support Analyzes, identifies, and documents office automation solutions; responds to, tracks, monitors, and maintains records of all support requests acquired via established organizational tools and procedures Identifies, researches, and resolves technical problems/projects presented through support tickets and requests Repairs, replaces, and installs software, hardware, and PC peripherals Coordinates office automation projects; plans and schedules the implementation of systems and programs Provides guidance on data processing and office automation applications to end users Contacts hardware and software vendors regarding purchase and maintenance warranty functions Assists in the training of end users and developing training documentation, as assigned Supervision: None MINIMUM QUALIFICATIONS: High school diploma or GED required; supplemented by two (2) years of experience delivering technical customer service for office automation systems; or an equivalent combination of education, certification, training, and/or experience. Technology or Software: Microsoft Windows Operating Systems Microsoft Office Applications Microsoft Active Directory IP addressing, DHCP, DNS, VPN, Microsoft Windows Printing, Registry, Logs, & Monitoring Must have a valid Florida Driver's License and proof of auto insurance. PREFERRED QUALIFICATIONS: Completion of two (2) years of college level course work in computer science, information systems, business administration and two (2) years of analytical, technical, and customer service experience in office automation systems. KNOWLEDGE, SKILLS, AND ABILITIES: Support technical issues relating to Microsoft Windows, Windows Server, and Active Directory A solid understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, Active Directory users and permissions. Knowledge of systems integration, Active Directory design and management, operating systems installation and support, Microsoft application software and how to effectively implement. General applicant troubleshooting in a Windows environment required Proficiency with laptop, desktop, and peripheral hardware troubleshooting required Ability to analyze complex problems and move them to resolution. Performs basic administrative and security tasks for variety of applications, software, including but not limit to: Active Directory, Duo Security (MFA), Office 365 Applications, VPN, and Networking, OS Deployment Tools, iOS Good communication skills; including oral and written communication, timely response and feedback, with ongoing updates to management and team members. Goal oriented and a demonstrated ability to continually prioritize tasks, and work under pressure with sensitivity to deadlines. Must have strong customer service skills. Must have excellent documentation and writing skills Enforce corporate information security and IT policies. Knowledge of general computing, networking, software, and hardware concepts Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization specific software and to learn and become proficient in the use of other specialized software as may be required Skill in using mathematics to solve problems Ability to clearly communicate and understand information in English, both orally and in writing Ability to follow oral and written instructions Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing and coordinating Ability to visually inspect and manipulate small computer components and assess PC problems and provide potential solutions and/or recommendations Ability to learn modern office system equipment, including, but not limited to, the installation and service of hardware and software such as file servers, PC's, printers, and operating systems Ability to learn methods of analysis of business office requirements for the application of current and state-of-the art office system technology Ability to learn PC hardware/software configurations for stand-alone and LAN workstations, including operating systems, communications requirements (main frame needs, etc.), and other support software packages Ability to establish and maintain effective working relationships with those contacted in the course of work regardless of race, religion, age, sex, disability, political affiliation, sexual orientation, and diverse cultural and linguistic backgrounds Ability to regularly attend work and arrive punctually for designated work schedule PHYSICAL REQUIREMENTS: Depending on functional area of assignment, tasks involve the ability to exert heavy physical effort usually involving lifting, carrying, pushing and/or pulling of objects and materials of heavy weight (up to 50 pounds). Involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. ENVIRONMENTAL REQUIREMENTS: Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing.

will report daily to our corporate Headquarters in Boca Raton, Florida. We are seeking a motivated and detail-oriented Junior System Administrator with strong leadership qualities to manage daily helpdesk operations while collaborating closely with our Systems, Network, and Database teams. This is a hybrid role that blends technical support, team management, and cross-functional coordination, offering a growth path toward mid-level system administration and IT leadership. The ideal candidate will bring a combination of hands-on technical skills and people management capabilities, with a proactive approach to support delivery, operational improvement, and cross-departmental collaboration. In this role, you'll be responsible for overseeing the helpdesk teams performance, conducting daily stand-up meetings, managing ticket workflows, and serving as a key liaison between frontline support and infrastructure teams. Key Responsibilities Help Desk Operations & Oversight Supervise day-to-day operations of the IT Help Desk, ensuring timely and effective resolution of service tickets for both onsite and remote users. Conduct daily team meetings to review open tickets, set priorities, and communicate relevant updates. Enforce SLAs and ensure ticket queues are actively managed and escalated when necessary. Perform routine performance assessments, coaching, and training sessions for the Help Desk team to support individual and team development. Monitor support metrics and KPIs, identifying service trends and recommending improvements to boost efficiency and user satisfaction. Technical Support & Escalation Serve as the final escalation point for complex helpdesk incidents requiring advanced troubleshooting or coordination with infrastructure teams. Ensure consistent knowledge sharing and documentation of common issues and solutions within the helpdesk knowledge base. Participate in hardware/software deployment projects, patching cycles, and endpoint lifecycle management. Cross-Departmental Collaboration?? Act as a liaison between the Help Desk and the Systems, Network, and Database teams, facilitating clear communication and coordinated support for IT projects. Assist with server administration, basic networking tasks, and infrastructure support under the guidance of senior sysadmin or network engineers. Help plan and execute cross-functional IT projects, ensuring proper hand-offs, resource coordination, and timely updates. Process Improvement & Reporting Develop and refine Help Desk procedures and onboarding documentation to standardize support practices. Generate periodic reports on helpdesk performance, ticket resolution trends, and user feedback to inform leadership decision-making. Maintain compliance with internal IT policies, user access controls, and operational documentation. Qualifications Qualification Education & Experience Bachelors degree in Information Technology, Computer Science, or a related discipline preferred (or equivalent experience/certifications). 3-5 years of experience in a helpdesk, desktop support, or junior sysadmin role, with at least 1-2 years of leadership or team coordination responsibilities. Prior experience in a regulated industry such as insurance, finance, or healthcare is a plus. Technical Skills Proficient with Windows OS, Office 365, Active Directory, and basic networking (DHCP, DNS, VPN, LAN/WAN). Experience with ITSM/ticketing platforms such as Jira, ServiceNow, or Zendesk, ServiceDesk Plus. Familiarity with scripting, endpoint security tools, and virtualization technologies (VMware, Hyper-V) is a plus. Soft Skills Strong leadership, organizational, and communication skills. Proven ability to coach and support team members in a fast-paced IT environment. Comfortable translating technical concepts into user-friendly language for end-users and non-technical stakeholders. “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”

The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels. Responsibilities: Application Support: • Document and respond to customer inquiries via phone, and email. • Troubleshoot and resolve application-related issues, assisting users in software setup, and configuration. • Maintain detailed records of software performance and recommend improvements to enhance efficiency. • Collaborate with engineers and senior IT staff to address complex technical problems. • Monitors individual performance objectives, meets standards, and assures customer satisfaction goals are met. IT Systems Support: • Act as the primary contact for hardware/software/network issues across the organization. • Assist the Senior System Administrator with IT requests and system upgrades. • Install, configure, and update desktop software and hardware. • Manage IT assets, including device setup, storage, disposal, and troubleshooting. • Ensure security compliance, performing BIOS/firmware checks and monitoring IT infrastructure. • Oversee Mobile Device Management (MDM), managing device enrollment, compliance, and troubleshooting. • Administer Multi-Factor Authentication (MFA), assisting users and securing authentication processes. • Deploy and manage Trend Micro security solutions, ensuring system security and policy compliance. • Serve as a secondary point of contact for Rapid7 Immediate Threat Response, monitoring vulnerabilities and coordinating security updates. • Regularly review Jira tasks, ensuring timely completion and quality assurance. • Create and maintain technical documentation for software, security policies, and IT procedures. • Continuously assess IT processes and propose innovative improvements. • Perform regular system checks, eg network drives. • Upgrade computers (eg RAM, storage). • Provide on-call support, including after-hours incident response (as needed) • Handle other IT-related responsibilities as assigned. Qualifications: • Bachelor's degree in computer science, IT, or related field (preferred). • Strong troubleshooting skills for software, hardware, and network issues. • Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications. • Experience with asset management, MDM, MFA, and cybersecurity tools. • Excellent communication skills, able to explain technical concepts to non-technical users. • Ability to multitask and prioritize in a fast-paced environment. Physical & Work Environment: • Ability to lift up to 50 pounds, access equipment in tight spaces. • Primarily office-based, with occasional travel for technical support. • May require evening/weekend work for system maintenance and upgrades.

BASIC PURPOSE: Responsible for providing level 1 technical and operational support for NCLH's Network Operations Center (NOC). Must pro-actively monitor corporate Network Appliances, Server and Application services infrastructure to maintain availability, integrity, confidentiality and performance. Assist in maintaining and communicating documents/reports as needed. POSITION RESPONSIBILITIES: Monitor and analyze network traffic and intrusion detection (IDS) alerts. Assist on all operational support escalations for the company on an enterprise level. Support the In-House NOC shop in a 24/7/365 shift rotating manner/schedule. Execute daily operational tasks/checklists of the Network, System and application production environments to ensure optimal availability and performance. Act as the first point of contact/escalation for all Network, Voice and Application degradation and outages reported by the business and provide Tier 1 level support. Initiate On-Call escalation procedures for available 24/7/365 Senior Network Engineers, Vendor Support, ISP's, Management and all relevant internal IT departments as necessary for additional technical support in the event of a major production issue or outage. Maintain proper documentation including metrics reports on a daily, weekly and monthly time period of all system performance. Communicate with supporting IT team members and management through the process of any major outages reported. Perform other job related functions as assigned. KNOWLEDGE AND EXPERIENCE: EDUCATION: Bachelor's degree in computer science related field of study or any combination of education and/or relevant work experience. Relevant certifications (Microsoft, Linux, Networking etc.) preferred. EXPERIENCE: Minimum 4 years' experience in information technology. 1+ years of experience in Network Engineering (NOC) preferred. Experience with Windows (desktop/server) and Linux operating system a plus. KNOWLEDGE & SKILLS: Ability to successfully obtain one -or equivalent- of the following certifications within 12 months: Network+, Security+, CCNA, etc. Outstanding oral and written communication skills with strong analytical, technical, and problem-solving skills. Ability to work effectively, independent of assistance or supervision. Ability to work outside regular business hours as required including evenings, weekends and holidays to support the NOC's 24/7/365 operation. Understand a variety of network protocols including TCP/IP, UDP, DHCP, FTP, SFTP, ATM, SNMP, SMTP, SSH, SSL, VPN, RDP, HTTP and HTTPS etc. Ability to perform network protocol analysis and raw data capture. Innovative, creative, and extremely responsive, with a strong sense of urgency. Works ethically and with integrity supporting organizational goals, values and commitment to excellence. Maintains confidentiality of information; using information appropriately while fostering collaborative partnerships toward a common goal.

ON - SITE 5X a week in West Palm Beach, FL Desktop Technician Detailed description: • Perform job duties in accordance with established agency and department processes and procedures. • Install, support and troubleshoot desktop and mobile computers, printers, scanners and other associated peripherals. • Image computers using specified tools and add additional software as appropriate. • Provide troubleshooting and support of commercial off-the-shelf and custom-developed software applications. • Updates and maintains records of work, documenting troubleshooting process, operations, modifications, system activities, request fulfillment and issue resolutions. • Distribute equipment to IT personnel and those outside IT as appropriate; document distributions in inventory systems. • Migrate data from old equipment to new equipment. • Accept equipment from IT personnel, prepare for redeployment or process for disposal (survey) including documentation and inventory adjustments. • Process and correct discrepancies in documentation, mismatches and errors for equipment inventory. • Asset fellow team members with technical work. • Perform moves of user-based and inventories equipment individually or in batches as needed. • Communicate and coordinate with technical leads, other employees, vendors, project team members and other sections of the agency to complete tasks and projects assigned. • Prepare and complete various forms, logs, lists, requests, charts, diagrams, reference materials, inventory systems; reviews, processes, forwards, distributes or retains as appropriate. • Escalate issues to proper support tiers thru IT Support Lead(s). • Performs other duties as assigned by management. Job requirements: High school diploma or GED plus one of the following: College level coursework or vocational/technical training in computer science, programming, repair or operations One or more years' previous experience and/or training involving personal computer repair and programming PREFERENCES: Associates Degree in related field; CompTia A+ Certification or at least one Microsoft Technical Certification

Develops a comprehensive cybersecurity strategy aligned with the organization's risk management and business objectives. Consults on the design, implementation, and maintenance of the organization's cybersecurity architecture, ensuring it incorporates industry best practices and aligns with business needs. Guides vulnerability assessments, penetration testing, and other security testing activities to identify and remediate security weaknesses in systems and applications. Acts independently to develop the organization's incident response plan, including coordinating responses to security incidents and addressing potential threats. Updates and modifies security policies, procedures, and guidelines to meet industry standards and in response to regulatory changes. Leads the assessment and management of security risks associated with third-party vendors and partners to ensure compliance with security requirements. Conducts advanced risk assessments to identify potential security risks and recommends appropriate mitigation measures to reduce the organization's overall security risk. Drives a culture of security awareness among employees and stakeholders through the administration of training and educational programs. Evaluates the security budget, allocates resources, and procures the necessary tools and technologies to support the organization's cybersecurity initiatives. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth! RESPONSIBILITIES: Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements. Help to service and maintenance audio-visual equipment as needed. Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal. Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements. Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool. Fully document all service management incidents and requests in ServiceNow ITSM Suite Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions. Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level. Assist in the mentoring and training of all TSA II team members. Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions. Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed. Act as the primary escalation point for vendor and operations team communications during individual market center system outages. Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment. This is a 6-month contract-to-hire position in Deerfield Beach. Enjoy an onsite work environment. REQUIRED SKILLS: 8+ years of help desk support experience High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology Exposure to ITIL foundational structures Warehouse experience PREFERRED SKILLS: Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE) Bachelor's degree Must be authorized to work in the US. Sponsorships are not available.

Title: Technical Support Specialist Onsite 5 days per week - they will pay for parking in their garage 9am-6pm Duration: 3 month contract to hire - possible conversions earlier (performance based) HOURS - 9am to 6pm EST PR: $24-$30/hr Perm Salary: $60-80K Desired Skills and Experience: 3 years of experience in IT support or a related technical role. Strong experience with ITSM and ITIL Experience supporting Network Infrastructure Experience with Device/Inventory Management Experience with Active Directory and local server management Excellent communication and problem-solving skills. Ability to thrive in a startup culture-flexible, proactive, and resourceful. Pluses: Technical Certifications Experience in creative industries (film, animation, gaming). Experience setting up servers Familiarity with remote support tools and ticketing systems. Day-to-day: Insight Global is seeking a Technical Support Specialist for a start-up, digital content studio client of ours. They intersect storytelling and technology, creating cutting-edge films, animations, and video games. They are passionate, creative, and driven by innovation. As they scale, they are looking for a Technical Support Specialist who thrives in dynamic environments and is excited to support their creative operations. This position will be on site five days a week in Miami Beach, FL. You will be the go-to expert for IT support across our team. You'll ensure our systems run smoothly, troubleshoot issues, and empower our creatives to focus on what they do best. This role is ideal for someone who enjoys autonomy, problem-solving, and working in a fast-paced, creative environment. Key Responsibilities Provide hands-on technical support for Mac desktops and laptops. Troubleshoot and resolve issues related to Google Workspace (Drive, Gmail, Docs, Sheets, etc.). Manage user accounts, permissions, and system configurations. Maintain and support hardware, software, and network systems. Document technical processes and create user-friendly guides. Collaborate with cross-functional teams to identify and resolve IT challenges. Proactively monitor systems and suggest improvements.

We're looking for a bilingual (English/Spanish) L1 Help Desk Technician to join a growing IT services team in Miami. This role is perfect for someone who enjoys solving technical problems, providing excellent customer support, and working in a fast-paced managed services environment. You'll work primarily from the Miami office, with occasional visits to client sites. Key Responsibilities Customer Support Provide phone, remote, and on-site technical support to end users Listen actively to understand customer issues and respond with empathy and urgency Deliver clear explanations of technical concepts to non-technical users Document tickets thoroughly, including issues, resolutions, and follow-up notes Resolve customer conflicts professionally and maintain a strong focus on satisfaction Respond to inbound calls and service requests promptly Technical Support Duties Troubleshoot and support Windows 11 environments Diagnose connectivity issues related to networks, shared folders, and internet access Support and manage Active Directory, NTFS/share permissions, and Microsoft Office applications Understand basic networking concepts (DHCP, DNS) and firewall fundamentals Maintain accurate troubleshooting steps and escalate when appropriate Preferred skills: mac OS support experience, Intune experience, prior MSP/ticketing system experience Other Requirements Bilingual: English/Spanish (fluent) required Reliable transportation for periodic travel to client sites Ability to lift up to 50 pounds (hardware, equipment, etc.) Strong initiative, independent work style, and excellent communication skills Qualifications 2+ years of experience in Windows desktop support required Experience working in an MSP environment preferred Solid analytical and troubleshooting abilities Strong customer service mindset and ability to remain composed under pressure

Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Perform the duties and responsibilities of the IT Support Specialist II. Deploy computer images, applications, and updates to all workstations. Assist in the administration of network devices, VLANS, and configurations. Troubleshoot advanced issues with Windows PCs and internet connections. Mentor lower-level Helpdesk/IT technicians. Work on assigned projects. Skills: Creating and administering Group Policy Objects Experience in the Microsoft 365 ecosystem Experience in enterprise-level imaging processes (preparing computers for imaging and deployment) Experience with hardware inventory management systems Mobile Device Management Requirements: Associate's degree or equivalent combination 5 years of related work experience Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned. The following are some benefits offered to employees: Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Various Incentive Programs Career opportunities About Us: As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

Bachelor's Degree in Information Technology or related field is required. A minimum of five (5) years of experience working in an enterprise environment with network or voice support responsibilities is required. Prior experience managing and a thorough understanding of wired and wireless technologies. Cisco Certified Network Associate certification is required. Cisco Certified Network Professional certification is preferred. Proficient in configuring and supporting Cisco routing and switching technologies. Possession of a valid Florida Driver's License is required. Demonstrate Excellent English written and oral communication skills. Bachelor's Degree in Information Technology or related field is required. A minimum of five (5) years of experience working in an enterprise environment with network or voice support responsibilities is required. Prior experience managing and a thorough understanding of wired and wireless technologies. Cisco Certified Network Associate certification is required. Cisco Certified Network Professional certification is preferred. Proficient in configuring and supporting Cisco routing and switching technologies. Possession of a valid Florida Driver's License is required. Demonstrate Excellent English written and oral communication skills. Ability to travel to all STOF Reservations and work aflexible work schedule including night, evenings, weekends and holidays.

BUGATCHI's South Florida office is seeking a highly motivated, results-oriented IT Systems Administrator with a passion for growing a business focused on luxury menswear. The IT Systems Administrator will be responsible for the following: Ensuring high reliability and performance of the network, infrastructure and internet. Help support data security and risk management protocols. Developing and maintaining a culture of the highest customer service and user satisfaction. Significant attention to new systems training and change management. Provide IT system support including, installation, engineering, implementation, training, systems administration, and for several areas including: Applications and PC Desktop Systems/ Mac Computers, Apple Business Manager, Office 365 Administration, Printer Support/RFID Printing, Data loss prevention, LAN/WAN Network Services, Warehouse Management Solutions, CRM Solutions, Help Desk Operations/Customer Support and Telephone Systems. Takes steps necessary to keep the overall technology infrastructure running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies. Assist with IT vendor relationships. Develop a continuous improvement focus of IT operations. Work closely with business leadership team to understand & anticipate their needs to continuously assess & help plan for efficient & cost-effective technology solutions infrastructure. Deploys/implements new technology. Qualifications: 3 or more years' experience in a Systems Administration role. Up to date knowledge of current technology and proficiency in IT best practices. Proven ability to deliver a customer-centric IT function. Ability to work collaboratively in teams and with executive management in a fast paced, robust environment Excellent written and verbal communications skills. Candidates must be legally authorized to work in the United States. Unfortunately, due to the receipt of a significant number of applications, only selected candidates will be promptly contacted to proceed with our interview process and, therefore, we will be unable to respond to email, fax and telephone inquiries regarding your application status. Thank you for your submission and interest in joining BUGATCHI.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

| On-Site - Miami (Doral), FL | $130K-$145K Cotton Images (35+ years in business) is hiring an IT Systems & DevOps Engineer to be our primary on-site IT owner and help modernize our custom .NET / Angular / SQL platforms. You will: • Own internal IT: network, Windows servers, user accounts, and hands-on support for ~130 employees. • Work with our dev team on deployments, CI/CD, monitoring, and automation. • Use scripting (PowerShell / Python) and modern tools (including AI assistants) to automate repetitive work and improve reliability. We're a stable, profitable company with our own ERP / CRM built on .NET 8, Angular, SQL Server, and AWS. You'll work with highly experienced developers and technical leaders (including a PhD-level technical lead) in an environment where IT and engineering are truly valued. What we're looking for: • ~4+ years in IT systems / network support (Windows, AD, networking). • Experience deploying or supporting applications (.NET or similar). • Strong troubleshooting and scripting skills (PowerShell or Python). • Comfortable working on-site and collaborating with both users and developers. Nice to have: AWS, CI/CD, Docker, infrastructure-as-code, or experience using AI tools / APIs to speed up your work. Compensation & Benefits: • Base salary: $130,000-$145,000 depending on experience. • Benefits: Comprehensive package including medical, dental, and vision coverage, an employer-paid life insurance policy, and additional ancillary benefits. • PTO plus paid holidays, and budget for training / certifications. How to apply: Send your resume (and optional GitHub / project links). If you'd like, include a short note about: • A script or automation you built that made your job easier, and/or • A tough IT or deployment problem you solved and how you approached it.

We are currently recruiting a Java Tech Lead for a 6-month contract located in Ft. Lauderdale, FL. This is an on-site position. Position offers a competitive rate. Please forward an updated resume as soon as possible if you meet the qualifications. Thank you. Job Description: • Minimum 8 10 years overall • Technical Lead experience is mandatory • 8+ years as a Java Application Developer, including: J2EE, Web Services, modern/complex web app development • 7+ years of hands-on experience with Spring Boot Strong understanding of: • REST API design patterns • Spring Framework (Spring Boot, Spring Security, Spring-WS, Dependency Injection) • OAuth2 for authentication/authorization • Microservices architecture • Proficient with development tools: GIT, Maven, Jenkins, JIRA, Confluence Experience with: • RedHat Linux and Windows operating systems • MySQL databases • Exposure to Azure Cloud services: • Docker, Kubernetes, Java performance tuning • Self-motivated, flexible to learn new technologies, and able to adapt to varying project requirements • Strong team leadership and problem-solving skills to drive effective business solutions

Title: Senior Network Engineer Duration: 12 Months Contract To Hire Client: Provides worldwide support to hotels, casinos, cafes and more Role 1 - Senior Network Engineer with Aruba Wireless SME - $55/hr W2 all inc Role 2- Senior Network Engineer with Palo Alto Expert - $55/hr W2 all inc Role 3- Senior Network Engineer with LAN Switch Expert - $50/hr W2 all inc Key Requirements: Current CCNA and CCNP certifications - mandatory Enterprise-level experience in large, complex environments

Priderock Capital Management, LLC, is seeking a Help Desk Software Support Lead associate. This position will support multifamily residential and student housing properties across the US and is ideal for someone with prior property management/leasing experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide training and assistance to on-site property management teams in Yardi, and other 3rd party software solutions. Set up new properties in Yardi and assist in training new staff in software functions. Provide excellent customer support to property management teams in responding to help desk tickets. Knowledgeable in using Yardi Client Central case system. Provide internal support to departments, including accounts payable, accounts receivable, marketing, asset management and property accounting. Research, procure and initiate associated license needed for software systems to include: Bluemoon NAA Local Apartment Association Utility conversions of RealPage and Conservative Implementations and integration of 3rd party software Use training and documentation as appropriate to include testing software, data and report editing. Proficient in Excel, Word, CSV, and database relationships. Other related duties and assignments as required. QUALIFICATIONS Prior Multi-Family Residential Property Management experience required. Prior experience with Yardi Voyager 7s in a Helpdesk environment required. Prior experience with CRM and Rent Cafe Ability to work in a fast-paced environment, with the ability to multi-task and meet deadlines. Strong ability to work under pressure and independently. Must be team-oriented and problem solver with strong work ethic. Strong communication skills, both verbal and written, are essential. Strong attention to detail and analytical skills a must The ability to review work for quality and completeness will be a key to success. Ability to collaborate with internal and external teams. Analytical and troubleshooting skills. Meet deadlines and prioritize work requirements. Meet deadlines and prioritize work requirements

Contract Role: IT Infrastructure Specialist Duration: 3-6 months Work Arrangement: 3 days onsite (Coral Gables, FL), 2 days remote (flexible as needed) We are seeking an experienced IT Infrastructure Specialist to support and optimize our enterprise systems during a short-term engagement. This role requires hands-on expertise in managing and maintaining critical infrastructure components across on-premises and cloud environments. Key Responsibilities Administer and maintain Windows Server, Active Directory, and related services. Manage and optimize Azure cloud resources and integrations. Configure, monitor, and troubleshoot VMware and Nutanix virtualization platforms. Ensure system security, performance, and reliability across all environments. Collaborate with internal teams to deliver infrastructure improvements and resolve technical issues promptly. Required Skills Strong proficiency in Windows Server and Active Directory administration. Hands-on experience with Microsoft Azure services. Expertise in VMware virtualization and Nutanix hyperconverged infrastructure. Solid understanding of networking, storage, and system security best practices. Ability to work independently and communicate effectively with technical and non-technical stakeholders.