Network technician jobs in Reston, VA

Rogers & Company, a distinguished public accounting firm based in Tysons Corner, VA, boasts over two decades of experience serving clients across the United States and internationally. Our core emphasis revolves around delivering comprehensive audit, tax compliance, and outsourcing services to associations, charities, and other nonprofit organizations. We are currently seeking an IT Administrator to oversee and manage all the firm's technology needs, including network infrastructure, digital applications, data backups, security measures, and collaboration with external vendors (NTIVA, Intermedia, Cox, CCH, Dell, etc.). This position would provide technical support and troubleshooting to firm personnel, maintain servers and networks, configure workstations, and manage software and communication applications. The IT Administrator should have strong technical knowledge and experience in network administration and technology support, as well as excellent problem-solving and communication skills. IT Administrator Responsibilities: Troubleshoot, support, and resolve IT-related issues for firm employees through onsite and remote presence. Collaborate with third-party IT vendors to address IT-related matters. Configure workstations, including set-up, software installations, domain joining, VPN configuration, and related requirements and ongoing updates. Install, configure, and maintain computer hardware, software, and peripherals. Oversee, maintain, and monitor network performance and security. Install firmware and security updates on endpoints, servers, printers, and related networking equipment when needed. Manage user accounts, access rights, and security settings for domains, emails, and software systems. Perform data backups and secure data according to established procedures. Work with website vendors in making updates and related maintenance. When applicable, install and configure network hardware, such as routers and switches, or coordinate with external vendors. Assist in maintaining communication systems, VoIP, and any related equipment, services, and platforms. Train users on new hardware and software applications. Research and recommend new IT technologies and solutions. Minimum Qualifications (Education, Experience, Certifications): Bachelor's degree in Computer Science or related field, preferred, or Associate's in Computer Science or Networking. Required minimum experience: 3-5 years or more of experience working in IT. Proficient in Windows Server, Windows 10/11, Microsoft Office, MS Exchange, and 365. Basic knowledge of network protocols, such as TCP/IP, DNS, and DHCP. Experience with network hardware, such as routers and switches. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Not required, but helpful, experience with CCH Prosystems software installations and maintenance. This opportunity is located in our Tysons Corner, VA office primarily as an in-office position, with some remote support. If you are an ambitious and dedicated professional, our firm offers an optimal environment for your continued career growth and success. Rogers & Company provides competitive compensation and additional benefits, including: Benefits: Flexible time off (FTO), hybrid work arrangements, and firm holidays. Traditional and Roth 401K plans, with firm matching. Health, dental, and vision insurance. Short and long-term disability, AD&D, and life insurance. Minimum of 40 hours paid continuing professional education. Paid maternity and paternity leave. Annual performance-based bonus compensation. More About Rogers & Company Rogers & Company stands as a premier CPA firm serving tax-exempt organizations, employing a practice model focused on delivering high-quality work and achieving successful client service outcomes. Our client base includes nationally and internationally recognized charities, foundations, and associations, where our professionals collaborate to provide innovative solutions and measurable results. As an independent firm, Rogers & Company is a proud member of Alliott Global Alliance, a network comprising over 200 independent member firms across nearly 100 countries worldwide. Our commitment to diversity is evident in our employment practices, where we provide equal opportunities to all employees and applicants, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. Please note that Rogers & Company does not accept unsolicited candidates, referrals, or resumes from staffing agencies, recruiters, or any other third-party paid services. Referrals, resumes, or candidates submitted to Rogers & Company, its employees, or owners without a pre-existing signed agreement by both parties covering the submission will be considered free of charge and become the property of Rogers & Company.

Key Responsibilities Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain MDM solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and MDM operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with MDM (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. No on-call required during contract (only 2 calls/year expected). Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other MDM platforms. Experience with endpoint management tools.

**U.S. Citizenship Required With TS/SCI Security Clearance** Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you'll go beyond basic troubleshooting by handling more advanced technical issues, supporting cloud-based systems, and escalating complex incidents when necessary. You'll play a key part in keeping operations running smoothly while delivering exceptional service to end users. This is a great opportunity for someone with foundational Information Technology (IT) experience who is ready to take the next step in their career. Join a collaborative team where your problem-solving skills and contributions are valued every day. Key Responsibilities: Respond to technical inquiries and support requests via phone, email, or chat, delivering a positive customer experience with prompt and effective solutions. Accurately document issues, troubleshooting steps, and resolutions in the ticketing system, ensuring alignment with established SLAs and SLOs. Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows, and collaboration tools (e.g., Microsoft Teams, Outlook), escalating more complex incidents when necessary. Maintain and contribute to the internal knowledge base by documenting known issues, workarounds, and best practices to support faster issue resolution. Collaborate with higher-tier support teams and other IT units to ensure timely resolution of escalated issues and promote smooth service delivery. Assist users in navigating the secure Azure enterprise environment, offering technical guidance to reduce repeat issues and improve end-user confidence. General Responsibilities and Duties: Receives and logs customer issues/requests and documents per standards. This includes, recording all interactions with customers, assigning priority, classifying issues and clearly indicating the resolution of the issues in the incident tracking system. Performs triage on incoming customer issues that are more complex and attempts to resolve using the provided knowledge articles. This activity includes issue research via the knowledge management system, documents all steps taken to resolve in the incident ticket and escalates to the responsible party in order to minimize the amount of time taken to resolve customer issues. Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps taken using the knowledge articles in the problem ticket. Adheres to Service Desk ticket handling procedures. This may include notification to higher Service Desk tiers for urgent and special consideration incidents. Performs incident follow up with contacts to provide exceptional customer satisfaction. Through provided training develops and maintains knowledge of the incident tracking system. Through provided training, develops and maintains knowledge of customer business applications and environment. Understands the customer Service Level requirement metrics and objectives. Has a focus on continuous service improvement. Provides input for departmental reports. Strives to build the capabilities of teammates. Seeks opportunities to improve own knowledge, skills and performance and is receptive to constructive criticism. Other supporting duties as directed. Minimum Qualifications Associate or Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent foundational knowledge in software development or scripting. Minimum of three (3) years of experience in an IT support or customer service role, with a strong emphasis on end-user satisfaction. Solid technical background with at least three years of hands-on experience supporting Microsoft Windows environments; familiarity with Azure services and a strong Security Clearance Active TS/SCI clearance Certifications Must possess a DoD 8140 compliant certification (e.g., Security+, CEH, CySA+) enabling privileged access on a National Security System (NSS). Microsoft Azure technical certification is preferred (e.g., AZ-900, AZ-104) demonstrating proficiency in cloud concepts and services. Required Job Specific Skills Ability to develop and apply PowerShell scripts to automate routine tasks, streamline processes, and support system management. Familiarity with Jira Service Desk for ticket tracking, workflow management, or administrative configuration. Experience supporting and troubleshooting Windows Server operating systems in a production environment. Understanding of and experience applying IT Service Management (ITSM) best practices, ideally based on ITIL frameworks, to ensure efficient and customer-focused service delivery. Strong analytical and problem-solving skills with high attention to detail. Ability to thrive in a fast-paced, high-visibility environment, with a demonstrated capacity for rapid learning and adaptability. Willingness to learn cloud technologies. Experience writing and troubleshooting scripts in PowerShell, Bash, Python, or similar scripting languages. Basic understanding of core networking concepts such as IP addressing, DNS, DHCP, and VPNs. Proven ability to communicate clearly and effectively, both verbally and in writing, with a customer-first mindset. Other Job Specific Skills Demonstrates a friendly, courteous demeanor in customer interactions. Expresses empathy and takes issue ownership when dealing with difficult customer situations Driven to meet the speed of answer objective by being a team player during high workload fluctuation. Using a knowledge document works independently and maintains a high-degree of professional conduct. Technical expertise in: Microsoft Windows Operating Systems Microsoft Office Network Connectivity Workstations (PC) troubleshooting Rapid learner of new software applications Ability to interact effectively with others Aptitude to multi-task workloads Ability to remain calm and courteous in periods of stress Ability to work with broad range of experience levels Good administrative and organizational skills Excellence in knowledge management

Join a People-First MSP That Has Been Supporting the DC Metro for 30+ Years If you're looking for a place where your work truly matters , where clients appreciate your impact, and where leadership invests in your growth, this is the opportunity. This established, long-standing Managed Services Provider has been supporting small to mid-sized businesses across the DC metro area for over three decades. Their philosophy is simple: treat clients like partners, eliminate IT headaches before they happen, and build a team of engineers who genuinely love what they do. You'll be joining a tight-knit group of tech professionals who value collaboration, technical curiosity, and doing things the right way. They've built a reputation on proactive support, exceptional customer service, and a culture where your success directly contributes to the success of the business. Expect a stable environment, long-term client relationships, and a company that's been growing steadily year after year. Why You'll Love Working Here 30+ years of proven stability and growth A friendly, supportive culture-no egos, no burnout factory Leadership that listens, invests, and promotes from within Work that makes a difference for real businesses every single day Excellent benefits fully paid by the company This is the type of company where people stick around because they feel valued, trusted, and empowered. Position: IT System Administrator Tier 2.5 - MSP You'll serve as a trusted technical resource for clients throughout Northern VA and DC, providing hands-on support for desktops (Windows/Mac), networking, servers, and cloud environments. If you enjoy variety, solving problems, and working directly with end users in a friendly, relationship-driven MSP-this is a great match. What You'll Be Handling: Microsoft Exchange & Office 365 Windows & mac OS support Firewalls & switching Windows Active Directory Hyper-V & VMware ConnectWise, Kaseya, and related RMM tools Microsoft Azure support Onsite client visits across Northern VA Salary & Benefits Salary: $80,000 - $95,000 Location: Herndon, VA Benefits include: Paid vacation & sick leave Fully company-paid health, dental, and vision insurance Company-paid life, short-term, and long-term disability 401(k) with up to 4% company match Mileage reimbursement

This posting is for a contract assignment and is not a full-time employment offer. Candidates selected for roles will be employed as contract workers through an approved 3rd party for the duration of the specified project Our clients Information Technology and Data Analytics (IT&DA) organization Specialized Infrastructure Operations group is currently seeking a Contract Senior Systems Administrator to support the team in Herndon, VA. The client delivers complex solutions in challenging environments, supporting our Mission Operations Portfolio by designing, building, testing, deploying, and maintaining critical platforms for commercial and government clients. We prioritize innovation and collaboration to improve the world, embracing diversity, equity, and inclusion. Our welcoming environment fosters professional growth and meaningful contributions, from the seabed to outer space. The Senior System Administrator will handle system administration tasks, including infrastructure management, information security, software installation, and configuration control. This role involves creating innovative solutions to technical challenges, providing system support with modern tools, and overseeing the design and performance of computing systems for effective capacity planning and disaster recovery. Position Responsibilities: Oversees system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture Provides complex problem resolution, root cause analysis and technical support for delivery systems Participates in the design, validation and configuration management of computing delivery systems Plans and coordinates system changes Administers user system access and establishes safeguards to protect information to meet security requirements Oversees activities to monitor system performance to support capacity planning, backup and disaster recovery planning Mentors, leads and trains others This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Successfully completed a Tier 5 Investigation (T5), formerly known as a Single Scope Background Investigation (SSBI) by the federal government within the last 5 years or agreed to enter a Continuous Vetting program such that 5 year updates are no longer required 5+ years of experience as a systems administrator 5+ years of experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership ACTIVE FULL SCOPE POLYGRAPH PRE START Preferred Qualifications (Desired Skills/Experience): 5 or more years' related work experience or an equivalent combination of education and experience Active certifications in Cloud, INFOSEC, etc. Experience with Virtualization (AHV, VMWare ESXi, Hyper-V, etc.) Experience with VDI infrastructure, monitoring infrastructure, securing infrastructure, documenting in confluence and task tracking in Jira Benefits Information *Optional Benefits: Medical, Dental, Vision, 401K Tundra Technical Solutions is among North America's leading providers of Staffing and Consulting Services. Our success and our clients' success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Kavaliro is seeking a Network Anniversary to support a client in Maryland. Work with Application Developers to ensure the new applications implemented on the enterprise network perform within expectations and do not negatively affect the performance of existing applications. Design and monitor application performance tests, analyze performance test data, make recommendations on application design and hardware resource needs. Present analysis and capacity projections to systems management and business partners. Identify changes in the systems architecture, applications or hardware that may impact performance or capacity of Windows based Servers. Design, develop, and produce performance and capacity reports that accurately reflect the state of the systems being monitored. Analyze performance data and determine appropriate thresholds for automated alerting. Experience Level: 3+ Years. Skill Set: High level of experience with Server Systems. Advanced Knowledge and Experience with Server Capacity Planning, Server Performance and Server Performance Software Use/Support. The Network Administrator will assist with the proper maintenance of the LAN, Wireless, and WAN voice and data networks. The Associate IT Support Technician will provide Level 1 support and troubleshooting to resolve Network and Telephony issues. The Associate IT Support Technician will assist with ensuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network including, but not limited to client hardware and software issues related to Network Telephony. This includes installing, maintaining, and managing all data network/telephony equipment such as phones, routers, LAN switches, wireless, servers, backup systems, network management and diagnostic tools, etc. under supervision. The IT Associate Support Technician will also assist with network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. The Associate IT Support Technician will perform basic inventory management processes and create equipment Return Material Authorizations RMAs and track these through to problem resolution. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

About the Role: As a Systems Administrator, you will play a vital role in ensuring the stable operation of our in-house computer software systems. This position involves planning, developing, installing, configuring, maintaining, supporting, and optimizing computer systems to meet the organization's operational requirements. You will collaborate with IT teams and stakeholders to implement effective solutions that enhance system reliability, performance, and security. Essential Job Responsibilities: · System Planning and Development: Collaborate with stakeholders to understand business requirements and translate them into technical specifications for system development and implementation. · Plan and design computer systems architecture, including servers, databases, networks, and applications, to meet current and future organizational needs. · Installation and Configuration: Install, configure, and deploy computer software systems, applications, and tools according to established procedures and best practices. · Ensure proper integration and compatibility of software components within the existing IT infrastructure environment. · Maintenance and Support: Perform routine maintenance tasks, such as software updates, patches, and security enhancements, to ensure the ongoing stability and security of computer systems. · Provide technical support and troubleshooting assistance to end-users and IT teams to resolve system-related issues and minimize downtime. · System Optimization: Monitor system performance and capacity utilization to identify areas for optimization and improvement. · Implement proactive measures, such as performance tuning and resource optimization, to enhance system efficiency and reliability. · Security and Compliance: Implement and enforce security policies, procedures, and protocols to safeguard sensitive data and protect against cybersecurity threats and vulnerabilities. · Ensure compliance with regulatory requirements, industry standards, and internal policies related to system security and data protection. · Documentation and Training: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. · Provide training and guidance to end-users and IT staff on system usage, best practices, and security protocols. Qualifications: · Bachelor's degree in computer science, information technology, or a related field; equivalent combination of education and relevant experience may be considered. · Experience in systems administration or related IT roles, with a strong understanding of computer systems architecture, networking principles, and software applications. · Proficiency in installing, configuring, and supporting operating systems (e.g., Windows, Linux), virtualization technologies (e.g., VMware, Hyper-V), and server hardware. · Hands-on experience with system monitoring tools, backup and recovery solutions, and security protocols (e.g., firewalls, intrusion detection systems). · Strong problem-solving skills, attention to detail, and ability to work independently or collaboratively in a dynamic environment. · Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders and convey technical concepts to non-technical audiences. · Experience in Windows (2019 and 2022) server administration (3 Years) · Strong in Active directory · Experienced in Linux · Strong in Group Policy · Experienced in SQL · some Network exposure · Experience in VM management , Strong in Scripting Power shell, Python, Bash

Dynamic Data Solutions (D2S) is a leading provider of Information Technology (IT) and cyber security solutions for Department of Defense (DoD) and private sector mission partners in the MD, DC, and VA areas. We offer a range of consulting services that assist companies in reducing risk, securing critical enterprise infrastructure, achieving governing compliance, and securing data and systems across multiple platforms. Our commitment is to provide top-tier expertise to ensure the highest levels of operational efficiency and security for our clients. ROLE DESCRIPTION D2S is currently seeking a full-time on-site System Administrator in Fort George G. Meade, MD. The System Administrator will be responsible for managing and maintaining IT systems, performing routine system updates and backups, monitoring system performance, and providing technical support. They will collaborate with clients to ensure reliable system operations and address any issues to meet their cybersecurity and infrastructure needs. REQUIRED QUALIFICATIONS "Must" be an US citizen"Must" hold an Active Security Clearance: TS/SCI"Must" have a Full Scope Polygraph (Lifestyle) Work is strictly "On-site" in Maryland, "No" Hybrid or Remote work available at this time Willing to commute and/or preferably living in or near the greater MD, DC, VA area REQUIRED SKILLS Operating Systems Expertise:Proficiency in Linux/Unix (e.g., Red Hat, CentOS, Ubuntu) and Windows Server environments.Advanced knowledge of shell scripting (e.g., Bash, PowerShell) for automation. Network Administration:Understanding of TCP/IP, DNS, DHCP, VPN, routing, and firewall management.Experience with network monitoring tools (e.g., Nagios, Zabbix, SolarWinds). Virtualization and Cloud Technologies:Expertise in virtualization platforms like VMware, Hyper-V, and KVM.Proficiency in cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP), including cloud networking, security, and cost management. Server Management and Configuration:Advanced skills in managing and configuring servers (e.g., Apache, Nginx, IIS).Experience with configuration management tools (e.g., Ansible, Puppet, Chef, SaltStack). Storage and Backup Solutions:Knowledge of SAN, NAS, RAID, and networked storage protocols (e.g., NFS, SMB).Experience with backup and recovery solutions (e.g., Veeam, CommVault, NetBackup). Security Management:Strong understanding of cybersecurity principles, firewalls, IDS/IPS, and security monitoring.Experience with security policies, patch management, vulnerability assessments, and remediation. Monitoring and Performance Tuning:Proficiency in using monitoring tools (e.g., Prometheus, Grafana, Splunk) to maintain system performance and uptime.Experience with capacity planning and performance tuning of systems and networks. High Availability and Disaster Recovery:Experience with designing, implementing, and maintaining high-availability clusters and failover systems.Knowledge of disaster recovery planning, testing, and implementation. Database Administration:Basic to intermediate knowledge of database management and optimization (e.g., MySQL, PostgreSQL, SQL Server, Oracle). Automation and Scripting:Strong scripting skills (e.g., Python, Perl, Ruby) for task automation and orchestration.Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. DevOps and CI/CD Pipelines:Understanding of DevOps principles and experience with CI/CD tools (e.g., Jenkins, GitLab CI, Bamboo).Experience with containerization and orchestration tools (e.g., Docker, Kubernetes). Documentation and Compliance:Ability to create and maintain detailed documentation for systems, processes, and procedures.Knowledge of compliance standards (e.g., ITIL, ISO, GDPR, HIPAA). Soft Skills:Strong problem-solving and analytical skills.Effective communication and collaboration with cross-functional teams.Ability to mentor junior staff and provide training on system administration best practices. PREFERRED SKILLS Cloud Computing: Proficiency with cloud platforms like AWS, Azure, or Google Cloud, including experience with IaaS, PaaS, and SaaS.Networking: Deep understanding of network protocols, VPNs, firewalls, and load balancers, including troubleshooting and optimization.Security: Strong knowledge of cybersecurity principles, including risk assessment, encryption, and compliance standards.Automation & Scripting: Proficiency in automation tools (e.g., Ansible, Puppet, Terraform) and scripting languages like Python, PowerShell, or Bash.Virtualization: Experience with virtualization technologies such as VMware, Hyper-V, or KVM.Operating Systems: Advanced knowledge of Linux/Unix and Windows Server environments.Problem-Solving: Excellent analytical skills to diagnose and resolve complex system issues.Project Management: Ability to lead and manage projects, including task prioritization, resource allocation, and deadline management.Communication: Strong written and verbal communication skills for collaborating with technical teams and stakeholders.DevOps Practices: Familiarity with CI/CD pipelines, version control (e.g., Git), and containerization (e.g., Docker, Kubernetes).Disaster Recovery & Backup: Experience in designing and implementing backup solutions and disaster recovery plans.Performance Monitoring: Proficiency in using monitoring tools (e.g., Nagios, Prometheus) to ensure system performance and uptime. PAY RANGE AND COMPENSATION We offer a highly competitive compensation package designed to attract and retain top talent. Our pay structure is at the forefront of industry standards, reflecting our commitment to rewarding excellence. In addition to generous salaries, we provide a comprehensive benefits package, including premium health insurance, and retirement savings plans. We believe in investing in our employees' well-being and career growth, ensuring that our team members are supported both personally and professionally. EQUAL OPPORTUNITY STATEMENT We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment where diverse perspectives are valued and everyone has the opportunity to thrive. Dynamic Data Solutions (D2S) is a leading provider of Information Technology (IT) and cyber security solutions for Department of Defense (DoD) and private sector mission partners in the MD, DC, and VA areas. We offer a range of consulting services that assist companies in reducing risk, securing critical enterprise infrastructure, achieving governing compliance, and securing data and systems across multiple platforms. Our commitment is to provide top-tier expertise to ensure the highest levels of operational efficiency and security for our clients.

IDR is seeking a Network Administrator to join one of our top clients in the Mid-Atlantic region. This travel-based role is pivotal for ensuring seamless network operations across multiple sites in the Mid-Atlantic region, providing hands-on support and maintenance of network infrastructure. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Network Administrator: Configure, install, and maintain network equipment such as routers, switches, firewalls, and access points to ensure optimal performance. Perform field service tasks including punch downs, circuit installations, and closet setups, traveling to various sites as needed. Support and troubleshoot VoIP and telephony systems, ensuring high call quality and system uptime. Diagnose and resolve network performance issues using a methodical, root-cause-driven approach. Required Skills for Network Administrator: Over 5 years of hands-on experience in network administration, field support, or related IT infrastructure roles. Proficiency in configuring and troubleshooting network components such as switches, routers, and circuits. Strong understanding of network protocols, cabling standards, and connectivity troubleshooting. Working knowledge of VoIP and telephony systems. Ability to travel. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

🚨 NOC Analyst (Tier 1/2) 📍 Remote (Future on-site: Washington, DC) 🛂 U.S. Citizenship Required - Eligible for Public Trust 🕒 24/7 Shift Environment (Nights/Weekends Required) Join a mission-driven team supporting critical U.S. government operations. As a Monitoring & Incident Response Analyst, you'll be on the front lines ensuring network and infrastructure services stay healthy, available, and secure. This role is ideal for someone who thrives in fast-paced environments and is ready to step up during high-impact incidents. 🔧 What You'll Do Monitor network, systems, and critical services in real time Perform Tier 1/2 troubleshooting and respond to service alerts Handle escalations from the Service Desk (tickets, calls, MS Teams) Coordinate incident bridges and track remediation efforts Document incidents, updates, and after-action reports Maintain SOPs and ensure operational readiness Work closely with Network Engineers, service providers, and leadership during outages 🎯 What You Bring 4+ years in IT operations or technical support Strong Windows support experience + proficiency in MS Office Hands-on with ServiceNow, Remedy, or similar ITSM tools Excellent communication, multitasking, and incident coordination skills Ability to work independently under pressure Ability to obtain/maintain Public Trust clearance (10+ weeks) U.S. Citizen, flexible to work 24/7 rotating shifts ⭐ Preferred Skills Prior NOC or Service Desk experience Reporting and metric-based analysis Active DOJ Public Trust clearance

About you: The ideal candidate will have a minimum of 3+ years of Network Operations Center or comparable technology experience, preferably with a Bachelor's or Master's degree in a related field. Vendor certifications and/or experience may be considered as an alternative to the degrees. This position is on-site at our Ashburn, Virginia location and cannot be done remotely. The successful candidate will also have: Cisco Certified Network Associate (Compulsory), CCNP, CCIE etc. Hands on configuring and troubleshooting experience on router, switches / firewalls / multiplexer/ networking devices A solid understanding of the OSI or TCP/IP model A good understanding of, and experience with, most of the following network technologies: 802.1q, HSRP, OSPF, BGP, NAT, ACLs, IPSEC, and SNMP. Knowledge of MPLS, LDP, and VRFs strongly desired Excellent cross-team collaboration, technical skills, and clear communications are required Experience / knowledge on monitoring tools like SolarWinds, WhatsUp Gold etc. Good knowledge on SolarWinds tools NCM and NPM is a plus Flexibility to work on 24*7 environment The primary roles and responsibilities you'll have in this position: Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and coordination with partners on network optimization. Undertake data network fault investigations in network environments using information from multiple sources. Secure network systems by establishing and enforcing policies, defining and monitoring access To handle activation/installation/upgrade calls Provide remote troubleshooting and fault finding assistance and guidance if issues occur upon initial installation. Coordinate with vendors and update customer regarding network maintenances. Speak to customers via email and phone for requirements capture/update. Properly update notes to customer within given timeline. Proper coordination with vendors to resolve the issue, also, to initiate escalations as per the published Vendor SLAs and internal policies. Coordinate with vendor Service Managers proactively to maintain the network stability. The successful candidate will be able to understand and drive solid requirements and then use those to deploy, configure, test, and activate networks. Monitor customer network and coordinate proactively with customer and vendor to troubleshoot the issue(s). To prepare reports daily / monthly / quarterly and otherwise as required. Monitor video circuits on Nimbra Vision monitoring tool.

IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.

Job Title: Network Engineer (Top Secret/SCI Cleared) Duration: Permanent, Direct Hire Salary Range: $80-150,000 (negotiable based on experience) As a Network Engineer, you will review and evaluate IT infrastructure and systems to ensure adherence to organizational and mission requirements. You will design, implement, and maintain secure, high-performance network environments. Responsibilities: • Designing, planning, and building communications networks. • Configuring routers, switches, firewalls, and VPN concentrators for LAN/WAN systems using appropriate protocols. • Coordinating LAN/WAN hardware and software improvements or enhancements. • Monitoring network performance using industry-leading technologies. • Developing innovative engineering solutions and applying structured design methodologies. • Planning the implementation of network enhancements. • Analyzing requirements to develop technical solutions for complex challenges. • Performing maintenance and upgrades of network components, including servers, routers, switches, firewalls, and remote access systems. • Ensuring network integrity, connectivity, policy compliance, and system backup and recovery capability. • Supporting acquisition of hardware, software, and subcontractor services when necessary. • Creating plans and configurations for data communication networks. • Evaluating new communications technologies to improve network capabilities. • Maintaining current knowledge of assigned technologies and emerging trends. • Designing and integrating hardware and software components for enterprise networks. • Providing guidance and mentorship to less-experienced network personnel. Qualifications: • Bachelor's degree in information systems, engineering, or a related field (or equivalent work experience). • 5-8 years of experience in network administration. • Have an active DoD Top Secret clearance with SCI eligibility. • DoD 8570/8140 IAT Level II certification. • One of the following networking certifications: Brocade, Cisco (CCNA / CCNP), Juniper (JNCIA / JNCIS / JNCIP), Aruba • Hands-on experience with Aruba networking systems. • Experience with routing protocols. • Excellent verbal and written communication skills. • Willingness to learn and adapt in a fast-paced environment.

What this Job Entails: The Network Deployment Engineer II will design, develop, build and test systems and products based on optic, photonic and laser technologies. The position will interact with device, hardware and software design teams to assist in overall development of optical systems. The position will be responsible for specifying, selecting and qualifying active and passive optical components. The role will also assist with developing and benchmarking system performance models, developing and assisting with implementing test procedures and/or evaluating and selecting appropriate test instrumentation. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites throughout the assigned region Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements Participate in project timelines to support network turn-up within expected completion intervals Responsible for asset management of networking gear in datacenter and POP sites Proactively contribute to documentation, automation and processes as they evolve Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation Create statements of work for vendors at the POP sites Prepare cage and rack designs, and understand the overall needs of POP infrastructure Document and follow RMA processes and procedures for all relevant vendors Follow, improve, and implement data center and POP best practices Provide necessary escalations to higher support tier; assist Sales and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network Use internal tools and scripts to configure, monitor, and repair servers and network equipment Detect and diagnose various error/failure conditions across an array of server types Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Must have an understanding of data center network architecture and common issues related to data center networks Knowledgeable in data center practices (i.e. cable routing, calculating power usage and cooling) Experience with field-based work in POPs, carrier hotels, or central office environments Experience with enterprise and service provider network hardware platforms and architectures, including data center switching platforms Must have a sound and in-depth understanding of IP technologies such as MPLS, BGP, RSVP-TE, IS-IS Basic understanding of transmission technology and circuit troubleshooting techniques Solid understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies Proficiency in various operating systems Ability to capture and analyze traffic Solid understanding of queue management for tasks and incidents, vendor engagement, and escalation and participation in ongoing POPs deployment projects Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure Excellent communication skills Experience in dealing with service providers and colocation facilities around the world Ability to work within a global team in a fast-paced and dynamic environment with limited supervision Strong attention to detail with excellent time management and organization skills 20% to 50% of travel required Preferred Qualifications: Understanding of various scripting languages is strongly desired Certification such as CCNA, JNCIA, RHCT, or equivalent experience Physical Demand & Work Environment: Must have the ability to lift/move 30-40 lbs. Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

The selected candidate will be responsible for the following: Support the ITP network infrastructure, perform all routine maintenance activities, provide guidance on upgrades and system recapitalization, perform availability/capacity management. Oversee High Speed Guard Cross Domain solution that supports the transfer of data between multiple classification domains. Support all documentation to effectively capture the configuration baseline. Design and support system recapitalization plans to account for capacity growth and changes as directed by the customer. Serve as the subject matter expert on all ITP network infrastructure. Basic Qualifications: Bachelors degree and (12)+ years of prior relevant experience or Masters with (10)+ years of prior relevant experience Prior leadership responsibilities Excellent written and oral communication skills Experienced and adept at developing and maintaining technical documents, analyses, and reports Experienced with preparing and presenting briefings to senior customer management, and customer stakeholders Working knowledge of defense-in-depth principles, network/HW/SW security architecture, network topology, IT device integrity, and common security elements Active Top Secret government security clearance; ability to obtain DHS EOD SCI Preferred Qualifications: Master's degree from an accredited college or university in IT Management, Engineering, or related field Proven experience (10+ years) in IT service delivery management Experience with User Activity Monitoring products and platforms Experience with Everfox High Speed Guard Platform Experience with Cisco, Juniper LAN/WAN network infrastructure Experience with Palo Alto Firewalls DHS Cleared preferred CCNP or Higher ForcePoint/FirePower Experience

Cleared Network Engineer Full-time, Onsite (JBAB D.C.) An active TS/SCI security clearance is a must to apply! We're looking for an adept networking professional who is passionate about deploying and operating technologies that enable highly scalable and available resources for the applications users rely upon. Company POC is a senior-level technologist with direct experience in the environment. This perspective along with the long-term thinking at the company drives focus on the best all-around match for the customer, team member, and company. Responsibilities: Work within the networking team to administer the existing network environment Serve as an escalation point for network administrators Assist with planning of system design, layout and development of baseline configuration for an enterprise network Assist with developing test plans and procedures to implement and validate the organization's requirement for reliability and high availability. Deploy health monitoring and predictive alerts across all sites and networks. Analyze legacy infrastructure and provide recommendations for lifecycle, modernization, and migration strategies. Collaborate with security teams to ensure compliance with security controls Mentor other technical staff on the team Assist in the design and implementation to scale network automation and management Requirements: 6 years of relevant experience CCNP Infrastructure, Datacenter, or Security (but must be well versed in enterprise route/switch)

Are you a Data Center Engineer located in VA / MD and looking for a company to grow your career?🌐 We are hiring multiple full time Data Center Engineers for our client who are a leading MSSP supporting a Global Data Center organisation who build DC's for Amazon, Meta, Microsoft etc. This position will include Network Configuration, Racking/Stacking & Cabling. Ideally: 2 years+ Data Center technician experience Racking & Stacking experience Configuration of IT Equipment & Servers Salary range $65k - $85k with an immediate start. You must be commutable to either Leesburg VA (Loudon County) or Elkridge MD. Reach out if interested or if you know someone who might be.

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. SME Network Engineer Location: Lorton, VA (22079) Citizenship: U.S. Citizen (required for access to DHS IT systems) Clearance: Must be able to obtain and maintain DHS/ICE Fitness Determination (Public Trust), including a favorable preliminary Fitness and full NBIS eAPP investigation (SF-85P, OF-306, SSA-89, fingerprints, PREA questionnaire if required) Schedule: Full-time; business hours (7:00-5:30, M-F) with required 24/7 on-call availability Hybrid Work: Lorton, VA roles may telework up to 2 days per week; 3 days onsite required (subject to mission needs) Travel: Occasional CONUS travel; local travel within 50 miles is not reimbursable Role Overview Harmonia Holdings Group is seeking an experienced SME Network Engineer to support DHS ICE Homeland Security Investigations (HSI) Title III and Linguists Unit (T3LU) under the CALEA program. This role provides hands-on leadership across all network engineering functions, including architecture, routing, switching, firewall engineering, VPN and PKI integration, segmentation design, troubleshooting, and IA/accreditation-grade documentation. The SME ensures the integrity, resilience, and performance of mission-critical CALEA networks and collaborates closely with Systems, Virtualization, Storage, and Field Engineering teams to ensure end-to-end operational success. This position supports DHS's mission while contributing to Harmonia's overarching goals: delivering premier technology services, driving mission-focused innovation, sustaining organizational excellence, and being an employer of choice for skilled professionals. Responsibilities Network Architecture & Design Design, document, and maintain CALEA network architecture, including: Layer 2/Layer 3 topology IP address schema and subnetting VLAN/VRF segmentation Routing design (OSPF, BGP, EIGRP, static routing) Firewall zoning, NAT policies, and security segmentation VPN tunnels, encrypted transport paths, and PKI integrations COOP/DR network routing and failover paths Produce and maintain authoritative network diagrams, data flows, trust boundaries, and configuration baselines. Evaluate, recommend, and implement enhancements to improve security, availability, and performance. Network Operations & Troubleshooting Serve as the primary network engineer for diagnosing, resolving, and preventing outages across the CALEA enterprise. Perform packet-level analysis (Wireshark/tcpdump), flow analysis, and log correlation to identify and remediate issues. Lead network upgrades, configuration changes, ACL/policy adjustments, and planned maintenance. Monitor network performance and availability; tune routing, firewall, and VPN parameters as needed. Firewall, Security & Accreditation Support Engineer and maintain firewall policies and segmentation (Palo Alto preferred; Fortinet/Cisco ASA experience acceptable). Support security hardening, vulnerability remediation, and IA/ATO documentation requirements. Produce accreditation-ready artifacts, including boundary diagrams, data-flow representations, rule documentation, and enclave segmentation maps. Collaborate with ISSO and security teams to address findings and strengthen compliance posture. Interoperability & Cross-Domain Integration Document and support network dependencies across Active Directory, DNS/DHCP, VMware/vSphere, SAN/iSCSI/NFS storage, and application tiers. Validate end-to-end system functionality after network changes. Partner with Systems, Virtualization, Storage, and Field SMEs to maintain seamless operations across CALEA sites. COOP/DR & Lab Engineering Contribute to COOP/DR planning, design, and testing to ensure high availability and rapid failover capabilities. Support lab environment setup for replication, patch validation, and network simulation. Documentation & Mission Coordination Maintain technical documentation, diagrams, IP plans, SOPs, and configuration repositories. Coordinate with Harmonia and ICE technical leads to resolve issues, support field operations, and sustain mission readiness. Required Qualifications Bachelor's degree in IT, Engineering, or related field OR +5 years equivalent experience. 10+ years of enterprise network engineering experience with increasing responsibility. Technical Proficiency Deep hands-on experience with: Cisco routing/switching (3k-9k platforms) Palo Alto or Fortinet firewalls and policy design VPN architecture, IPsec tunneling, PKI integration Network segmentation using VLANs, VRFs, and security zones Packet capture and analysis Network monitoring and telemetry tools (SolarWinds, NetFlow, Splunk, etc.) Demonstrated ability to produce complete network diagrams and architecture documentation based solely on device configuration, logs, and analysis. Strong understanding of cross-domain interactions (DNS, AD, VMware networking, SAN connectivity). Preferred Certifications CCNA, CCNP Enterprise, or CCNP Security PCNSE Fortinet NSE4/NSE5 CCIE-level competency (or equivalent expertise) Additional certifications may be required after hire and must be obtained within designated timelines. Professional Competencies Excellent communication skills with both technical and non-technical stakeholders. Proven ability to work independently in high-pressure, mission-critical environments. Strong analytical, investigative, and documentation skills. Preferred Experience Experience supporting federal law enforcement IT systems or CALEA-aligned mission operations. Hands-on participation in COOP/DR architecture or failover site execution. Experience with VPN transitions, network segmentation, and multi-site resiliency. Familiarity with Kubernetes/container environments (e.g., JSI platforms). Experience supporting 24/7 high-availability operations. Soft Skills Strong initiative and attention to detail. Adaptability to evolving mission requirements and operational tempo. Collaborative approach with technical teams, vendors, and government partners. Alignment with Harmonia's principles of excellence, collaboration, curiosity, and integrity. Physical Demands / Work Environment Must regularly lift/move up to 50 lbs.; occasionally up to 80 lbs. using a hand truck or lift cart. Requires standing, kneeling, crouching, and navigating server-room environments. Normal vision and hearing required; moderate server-room noise.

IT/ System Engineer (Level 2, 2.5, or 3) - Managed Services | Columbia, MD Salary: $85,000-$120,000 + Benefits (dependent on level of experience) A growing Managed Service Provider (MSP) in Columbia, MD is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel). This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction. What You'll Do: Act as the highest-level escalation point for inbound tickets and calls Own tickets end-to-end, escalating to vendors only when necessary Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud Configure and manage client backups Mentor L1 and L2 engineers, setting standards for documentation and client communication Provide onsite support for escalations, upgrades, and client visits (~25%) Maintain documentation and time entries in Autotask (or similar PSA) Partner with leadership to address recurring issues and improve processes What You Bring: MSP industry experience is required Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD) Windows Server & Virtual Servers Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics) Experience with Autotask (or similar PSA/RMM tools) Excellent communication skills; able to simplify technical concepts for non-technical users Proven ability to mentor and support junior engineers Reliable transportation for local client visits (~25%) Must pass background check and drug screen Compensation & Benefits: Salary: $85K-$120K Benefits: Medical, Dental, Vision (partial coverage) + 401(k) PTO: 2 weeks PTO + 1 week sick Mileage reimbursement: $0.70 per mile