Network technician jobs in Rochester, NY - 107 jobs
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Desktop Support Technician
Teksystems 4.4
Network technician job in Rochester, NY
*Desktop Support Technician* *Workplace Type:* On-site *Contract:* 6month contract-to-hire (C2H) *Parking:* ~$30/month *Schedule:* 40 hours/week, fully on-site *About the Role* We are seeking a *Desktop Support Technician* to join a growing IT support team that has recently taken on a significantly larger group of end users. The ideal candidate will have strong experience supporting Windows 10 environments, performing hardware and software break-fix, and delivering excellent customer service in a fast-paced, multisite environment.
*Key Responsibilities*
* Provide desktop support for a large user base (1,000+ users and 600+ devices)
* Troubleshoot issues related to Windows 10, hardware, software, networking, and peripherals
* Perform software installations, desktop builds, device deployment, and workstation setup
* Resolve end-user tickets via remote tools, in-person support, and email
* Handle hardware/software break-fix scenarios
* Provide light support for *Linux servers* or *Mac systems* (experience required)
* Assist with Active Directory tasks such as password resets and user support
* Collaborate with end users and technical teams across multiple on-site locations
*Required Skills & Experience*
* *2+ years* of Desktop Support experience, primarily with Windows 10
* Strong troubleshooting skills across hardware, software, and operating systems
* Experience supporting large user bases in a structured environment
* Light experience with *Linux* or *mac OS*
* Familiarity with remote support tools and ticketing systems
* Excellent communication and customer service skills
* *A+ Certification preferred*; additional certifications are a plus
*Nice-to-Have Skills*
* Active Directory experience
* mac OS support
* Broader Linux support
* General IT support across multiple platforms
*Work Environment*
* Fully on-site role with occasional off-site support needs
* Frequent face-to-face interaction with end users
* Collaborative team culture with strong support and opportunities for growth
*Employee Value Proposition*
* Stable environment with long-term growth potential
* Supportive team culture
* Competitive benefits package (including retirement plan options)
*Job Type & Location*
This is a Contract to Hire position based out of Rochester, NY.
*Pay and Benefits*The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Rochester,NY.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-27 hourly 1d ago
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IT Service Analyst II
Withum
Network technician job in Rochester, NY
Withum is a place where talent thrives - where who you are matters.It's a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results.
Explore different industries. Learn new skills. Connect with our diverse teams of professionals to gain insight into the career you envision. Your Career Starts with You.
Experience the Transformative Power of Withum Plus You - that's the Power in the Plus!
We are currently seeking a Service Technician to support our IT operations for two of our offices. They are located in Rochester and Batavia, NY. Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides second and third level hardware, software, and foundational networking support. Supported by IT team members and management in other Withum offices, this individual is accountable for providing outstanding customer service, technical support to staff throughout the Firm and servicing in a mentoring role for all IT Team Members at the Generalist level.
Withum's brand is a reflection of our people, our culture and our strength. Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, whose mission is to help our clients grow and thrive - to be in a position of strength. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities.
How You'll Spend Your Time:
Daily monitoring of the incident management system (ITSM) to ensure tickets are distributed and addressed in a timely manner
Timely acknowledging support requests
Documenting, tracking, and resolving issues within published service level agreements
Documenting and tracking hardware distribution via firm asset management software (ITAM)
Effectively communicating support efforts and resolutions
Providing 2
nd
and 3
rd
level hardware, software, and fundamental networking support
Delivering remote support to users throughout the Firm via phone, email, chat or our remote support platform
Acting as an onsite representative for technology initiatives
Assisting management in proactively meeting the technology needs of the office by keeping IT management abreast of issues and activities
Working closely with members of the IT team to ensure successful completion of technology projects throughout the Firm
Seeking and creating opportunities of growth through automation, innovation and process improvement
Other responsibilities may be assigned as needed
Completing all required CPE learning hours and yearly goals effectively and timely
The Kinds of People We Want to Talk to Have Many of the Following:
Minimum 3 years working experience in related support service field
Strong working knowledge of accounting applications, such as CCH Engagement, Thomson GoSystem Tax, XCM, TaxCaddy and SurePrep (desired)
Experience supporting end-users in a Microsoft environment
Strong working knowledge of but not limited to - Microsoft Products including Teams, Microsoft 365, OneDrive, SharePoint and Outlook
Associates degree in an IT related field or combination of education and technical training required
Windows 10/11, CompTIA A+, or CompTIA Network+ or Microsoft Azure certification
Experience troubleshooting computer and mobile device hardware
Foundational knowledge in video conferencing and audio-visual hardware
Understanding of networking fundamentals
Understanding of Basic ITIL Process, SLA, Priority & Severity Matrix
Self-motivated and dedicated to continual personal and professional improvement
Strong verbal and written communication skills are imperative for documentation and the translation of technical subjects to non-technical staff
Flexibility to adapt quickly to change within the Firm and within the accounting industry
Must be able to work extended hours when required
Ability to lift up to 50lbs
Experience working in a public accounting, or other professional services, firm a plus
Willingness to travel to remote offices as needed
The compensation for this position ranges from $60,000 - $70,000. In addition to the base compensation, Withum offers a competitive benefits package and bonus program (for eligible roles) based on individual and firm performance. Final offer amounts are based on multiple factors such as the specific role, hiring location, as well as the individual's skills, experience and qualifications. For additional information on our benefits, visit our website at careers/.
#LI-NN1
WithumSmith+Brown, PC is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, (including pregnancy), genetic information, marital status, domestic partnership status, familial status, affectional or sexual orientation, gender identity, citizenship status, national origin, disability or handicap, veteran status, weight, height, or any other classification protected by federal, state, or local law.
$60k-70k yearly 4d ago
Computer Field Tech Position- Rochester NY
BC Tech Pro 4.2
Network technician job in Rochester, NY
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 11d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Network technician job in Gates, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-43k yearly est. 11d ago
Sr. IT Support Technician
Innovative Solutions 4.5
Network technician job in Rochester, NY
Job DescriptionOverview: Innovative is seeking an IT Support Specialist to provide technical support for our internal operations. As the primary point of contact for employee technology needs, you'll ensure seamless day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining valuable experience alongside experienced engineers.Location: Rochester, NY (In-office 5 days per week)
Primary Focus - Internal Technology Support:Serve as first point of contact for all employee technology requests via helpdesk Deploy and maintain Windows/Mac workstations, mobile devices, and peripherals Troubleshoot hardware and software issues with hands-on desk-side support Administer SaaS applications (Office 365, Slack, collaboration tools) Manage and support all printers, copiers, scanners, and AV equipment Support onboarding/offboarding processes and maintain system documentation Proactively monitor and address potential issues before they impact employees Secondary Focus - Internal NOC Team /Support tickets (When Internal Needs Met):Provide Tier 1 support for managed service team (password resets, basic troubleshooting) Assist with routine client monitoring and maintenance under guidance of Senior EngineersEscalate complex issues appropriately and document resolutions What Experience You Need:1-3 years IT experience in end-user support (internships/coursework may be considered) Associate's Degree in Computer Science, IT, or related field preferred Proficiency with both Windows and Mac OS administration Office 365 administration experience Hardware troubleshooting skills (laptops, printers, mobile devices, AV equipment) Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) Experience with ticketing systems (Autotask, ServiceNow, Zendesk, or similar) Strong customer service and communication skills Valid driver's license
Preferred Qualifications:AV equipment setup and troubleshooting experience Exposure to AWS or cloud technologies Basic scripting (PowerShell, Python, Bash) CompTIA A+, Network+, or similar certification
Metrics for Success:95%+ satisfaction rate on internal employee surveys All internal requests addressed within defined SLAs100% uptime of office AV equipment and critical systems AWS Cloud Practitioner certification within 6 months Healthy ticket velocity across internal and external queues
Growth Opportunities and Professional Development:Clear pathway to Support Engineer with increased client responsibilities Mentorship and AWS certification support Gradual exposure to infrastructure management and client environments Opportunity to specialize in cloud, networking, or security Work toward AWS Cloud Practitioner certification within 6 months Shadow senior engineers and participate in team knowledge sharing
Additional Information:Occasional after-hours support and maintenance On-call rotation after training period (6+ months)
The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate's professional experience, key skills, and education/training
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$47k-74k yearly est. 3d ago
IT - Full Time
Cannon Industries 3.3
Network technician job in Rochester, NY
Job Description
A completed application is required for employment consideration. Please go to:
*************************
Under About Us, please complete the employment application
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year.
The Information Technology Department is responsible for developing, implementing, overseeing, monitoring and maintaining telecommunication systems and providing technical support services in a Microsoft environment. This includes the development, installation, support and implementation of Servers and applications, as well as Local and Wide Area Networks
Requirements
Associate's Degree or a combination of education and experience
Ability to troubleshoot hardware/software issues
Knowledge of printer/copier installation and maintenance
Knowledge of or experience with packaged database structure and MS Access
Benefits
Benefits are available after 90 days.
$34k-41k yearly est. 19d ago
IT Systems Administrator
DSS Administrative Group
Network technician job in Henrietta, NY
Full-time Description
We are seeking a hands-on and resourceful IT Systems Administrator to manage and support the daily IT operations of our dynamic and diverse team. This individual will play a critical role in ensuring the smooth operation of our Microsoft-based environment, delivering timely helpdesk and technical support, maintaining security protocols, and supporting key business applications. This is an excellent opportunity for someone who enjoys a broad range of responsibilities and thrives in a fast-paced, collaborative setting.
IT Systems Administrator Responsibilities:
1. Helpdesk Support:
Provide first- and second-level support for desktop, laptop, printer, and mobile device issues across the organization. Respond to user tickets in a timely and professional manner.
2. System Administration:
Manage and maintain Microsoft-based systems, including Windows Servers, Active Directory, Exchange/Outlook, and Office 365. Perform routine maintenance, updates, and monitoring of IT infrastructure.
3. Network & Security:
Support network operations, including basic troubleshooting of LAN/WAN, firewalls, and VPN connections. Ensure systems are secure and up to date with patches and antivirus protection.
4. Application Support:
Provide user and technical support for internal NetSuite applications and Microsoft systems, including maintaining system updates. Work with third party vendors or developers as needed for escalated issues.
5. User Management:
Manage user accounts, permissions, and group policies through Active Directory and related tools. Support onboarding and off-boarding of employees.
6. Documentation & Compliance:
Maintain IT documentation, procedures, and inventory. Support compliance with security standards and company IT policies.
Requirements
Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience.
3+ years of experience in IT support or systems administration.
Strong experience in Microsoft environments, including Windows OS, Active Directory, Office 365, and Teams.
Working knowledge of IT security best practices, backup procedures, and remote access technologies.
Excellent troubleshooting skills with a customer-focused mindset.
Experience supporting diverse user groups in a small business setting is a plus.
$62k-89k yearly est. 60d+ ago
IT Applications Administrator FT (1873)
Arc Glow
Network technician job in Batavia, NY
Responsible for implementing, maintaining, and supporting Agency application systems, such as BI, EHR, HRIS, and other applications. The Applications Administrator will work with Agency programs to develop effective processes leveraging available application systems. They will be responsible for ensuring data integrity and consistency. They will also be the expert for these systems making recommendations to better leverage Agency systems to meet its objectives. This position serves as the primary technical support contact for these systems. The Applications Administrator will document application system processes and configurations.
Essential Functions:
Manage application user accounts and permissions
Manage application projects
Coordinate application systems maintenance and upgrades
Assist as a key resource in Agency projects
Assist in the development of application workflows and processes
Evaluate and make recommendations for application process improvement
Develop application program requirements and use cases
Develop and maintain related documentation
Assist with other IT functions as needed
Participates in quality assurance and corporate compliance activities as required
Non-Essential Functions:
Other duties as requested or assigned
Participates in agency committees
Reporting Responsibilities: Reports to: Senior Director of IT
Supervisory Responsibilities: Supervises: None exercised
Knowledge, Skills, and Abilities:
Excellent customer service skills
Strong analytical and problem-solving skills
Strong communication skills
Time management and workload prioritization.
Should always be willing to find answers to all questions addressed to them.
Should be ready to research questions using a variety of manuals and resources, and to work with other Consultants, IT staff, and affiliated consulting organizations in answering any customer's question.
Should familiarize themselves with the research and information resources and knowledge bases at hand.
Ability to learn and adapt, applying technical information in a fast-paced, demanding work environment.
Ability to follow policies and procedures, attention to detail.
Physical & Mental requirements:
Must be able to safely lift up to 50 pounds. Will need to be able to bend, stoop, sit & stand. Ability to exhibit self-control in stressful situations, maintain professionalism.
Minimum Qualifications:
Bachelor's degree in Information Technology or related field
3 years of experience in the Information Technologies field, specifically in systems/application administration or management.
Project management experience
Able to communicate effectively, both verbally and in writing.
Valid NYS driver's license with safe driving background, as per Agency policy, and reliable transportation.
Working Conditions:
Office conditions are typical for an office environment. May need to travel to program locations.
$62k-89k yearly est. Auto-Apply 60d+ ago
Network Support Specialist
Fusion Digital 4.0
Network technician job in East Rochester, NY
Fusion Digital's IT Services group does more than sell products - we design and implement end-to-end IT solutions. Our IT Services group helps clients define the optimized business processes that work for their specific needs. At Fusion Digital, we won't just provide IT solutions - we educate and create custom technology solutions.
Our Technical Service team is dedicated to making sure our customized IT solutions work for our clients. We provide the value our clients expect by properly designing and implementing all of their IT solutions and standing behind our solutions with ongoing technical support.
Job Description
Due to the rapid growth of our IT Services group, we're adding a Network Support Specialist to our team. We work with a variety of small to mid-sized organizations throughout Western NY and PA, including municipalities, libraries, and those in the hospitality and construction industries just to name a few. In this position, the Network Support Specialist will handle third-tier support of service requests from our clients.
Essential Functions:
IT Support relating to technical issues involving Microsoft's core business applications and operating systems.
Support virtual environments using VMware and Hyper-V
Support of disaster recovery solutions.
Technical support at the network level: LAN connectivity, routers, firewalls, Server Operating Systems, and security.
Qualifications
2 or 4-year degree - OR - relevant experience in IT support field
2 years of IT support or related technical experience
Technical awareness: ability to match resources to technical issues appropriately
Advanced understanding of operating systems, business applications, cloud products, and network systems
Understand basics of Microsoft Active Directory
Have a working knowledge of NTF permissions, file sharing, and IPV4 subnetting
Understanding of Microsoft Office programs including Office 365 deployment
In-depth understanding of desktop operating systems Windows 7 and 10
Additional Information
Not only do we want you to have solid technical skills and an understanding of how technology is used to provide services, we also want great interpersonal skills. You'll be working directly with our clients, so excellent customer service along with those interpersonal skills, is important! Since we're also a small company, you'll be expected to be able to prioritize multiple tasks - using your autonomy and judgment - and adapt to changes quickly.
With that said, we can offer you a competitive salary, performance-based incentives and generous bonus levels. Because we're the fastest growing division of Fusion Digital, we can also provide you with room for advancement and development as an IT professional. And we think our Director of IT Services is pretty great to work with too!
PLEASE NOTE: We are not able to provide F-1 or H1-B sponsorship
$62k-82k yearly est. 1d ago
Network Engineer
Collabera 4.5
Network technician job in Rochester, NY
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description:
• This position will perform all duties that are necessary to provision circuits and network elements. Project coordination abilities are essential in this position
• Move, build, and engineer VLANS.
• Change and/or build new subscriber configuration in routers .Turn-up new hardware
• Provision new circuits (GigE, 10GE, LAG groups)
• Must have previous experience with provisioning/troubleshooting OLTS & Gateway Routers
• Should have experience with planning and implementation of Ethernet networks and VLAN schemes
• Should have experience in provisioning and troubleshooting the following equipment types: Alcatel 7342, DMAX 1120 OLTS & Arris GPON & BPON.
Job Related Keywords:
Telecom Technician Jobs, Telecom Analyst jobs, IP Technician Jobs, Network Engineer Jobs, Network Analyst Jobs, Telecommunication Engineer jobs, Provsioner Jobs, Communication Engineer Jobs, Network Administrator Jobs, NetworkTechnician Jobs, Network Support Technician jobs , NOC Specialist jobs , Network Operation Specialist jobs, Network Operation technician Jobs, Network Support Analyst Jobs, NOC Technician Jobs , Central Office Technician Jobs , Telecommunication Specialists Jobs , Telecommunication technician Jobs , Provisioning Technician Jobs , Network Support Jobs , Network Specialist Jobs
To apply for this position please send your resume to Vipul (Technical Recruiter) at *************************** or you can call at ************
Qualifications
Required Skills:
Provisioning, Gateways Routers, Ethernet
Additional Information
To know more about this opportunity, please contact:
Vipul Sannad
************
$74k-98k yearly est. Easy Apply 1d ago
Cisco Lead Site Supervisor/Network Engineer
Coserve Global Solutions
Network technician job in Rochester, NY
To us, CoServe means that “we're in it together” with our business partners. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together.
Our vision is to help discover the very best talent on the planet. And then help those people find their ideal work opportunity.
CoServe's specific focus is IT and Telecommunication. As serving others has always been our M.O., we have built deep, lasting relationships over the last few decades. These relationships are what make the difference in finding the exact right person at exactly the right time.
Job Description
**This job is not just in the cit of Rochester, but all around the state**
We are looking for high skill and high character Site Supervisors to lead a Cisco 2900 deployment in an enterprise environment around the NE. You will be overseeing the installation of the 2900 routers and Aruba access points.
Your role will be to lead a team of two installers, coordinate with the end client, direct logistics, and oversee the entire deployment process. The work will consist of 1-2 nights in each job site, and then moving on to the next one.
This will be night work when the job site is closed for business.
CCNA and higher are preferred but not required. We are looking for self-starters, people who get the job done.
A strong background in installation is key!
The project will last for approximately one year with potential but no guarantee to be extended.
Please reply ASAP as this is an urgent request!
Qualifications
We are looking for Enterprise Cisco ninjas. If you send in your resume it should demonstrate:
- Intimate knowledge and experience with the Cisco 2900 series
(CCNA preferred but not required)
- Top notch leadership skills
- Strong installation experience is required
- Logistics savvy
- Superb customer service skills
- Quick thinking and problem solving abilities
- Familiarity of working in an enterprise environment
If you can show me all this in your resume then we'll have a job for you!
Additional Information
This is an opportunity we are looking to hire asap, please apply soon!
$90k-118k yearly est. 1d ago
Systems & Network Engineer
Rochester Midland Corp 4.1
Network technician job in Rochester, NY
Rochester Midland Corporation is seeking a versatile Systems & Network Engineer to join our IT team. In this hybrid role, you will be the primary architect and guardian of our on-premise infrastructure. You will balance traditional System Administration with core Network Engineering, ensuring our Microsoft-centric environment is high-performing, secure, and resilient.
ESSENTIAL JOB FUNCTIONS
Key Responsibilities
1. Systems Administration (40%)
* Microsoft Ecosystem Management: Administer Windows Server environments, Active Directory/GPO, and Office 365 integration.
* Virtualization: Manage and optimize our on-premise server footprint (VMware), ensuring high availability and resource efficiency.
* Storage & Backup: Maintain enterprise storage solutions (SAN/NAS) and lead disaster recovery (DR) testing and backup verification.
2. Network Engineering (40%)
* Infrastructure Design: Configure and maintain core switching, routing, and wireless infrastructure across our facilities.
* Connectivity: Manage Site-to-Site VPNs and remote access solutions to ensure seamless connectivity for our distributed workforce.
* Performance Tuning: Monitor network traffic and bandwidth to identify bottlenecks and implement proactive optimizations.
3. Security & Compliance (20%)
* Perimeter Defense: Manage enterprise firewalls, intrusion detection systems, and content filtering.
* Vulnerability Management: Lead patch management cycles for servers and network gear; ensure endpoint protection is deployed and updated.
* Access Control: Maintain the principle of least privilege through robust IAM (Identity and Access Management) practices.
EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:
* Bachelor's degree in Information Technology, Computer Science, or equivalent professional experience.
EXPERIENCE:
* 5+ years of experience as a Systems and Network engineer or similar experience.
* Strong knowledge of Windows Server and Active Directory, Azure AD /Entra is nice to have.
* Scripting and automation experience, e.g. PowerShell or Python.
* Knowledge of SQL Server administration.
* Strong grasp of TCP/IP, VLANs, DHCP/DNS, and Firewall management.
* Experience with enterprise-grade hardware (HPE, Dell, or Cisco).
SKILLS:
* Strong organizational and attention to detail
* Effective problem-solving skills to overcome challenges.
* Ability to talk to business leaders in collaboration surrounding design, architecture and delivery of multi-faceted solutions.
* Good understanding of IAM (Identity and access management) tools and protocols
* Strong administrative level experience with Microsoft 365
* Good understanding of AI usage, e.g. CoPilot.
$86k-106k yearly est. 9d ago
IT Service Analyst II
Withum
Network technician job in Batavia, NY
Withum is a place where talent thrives - where who you are matters.It's a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results.
Explore different industries. Learn new skills. Connect with our diverse teams of professionals to gain insight into the career you envision. Your Career Starts with You.
Experience the Transformative Power of Withum Plus You - that's the Power in the Plus!
We are currently seeking a Service Technician to support our IT operations for two of our offices. They are located in Rochester and Batavia, NY. Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides second and third level hardware, software, and foundational networking support. Supported by IT team members and management in other Withum offices, this individual is accountable for providing outstanding customer service, technical support to staff throughout the Firm and servicing in a mentoring role for all IT Team Members at the Generalist level.
Withum's brand is a reflection of our people, our culture and our strength. Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, whose mission is to help our clients grow and thrive - to be in a position of strength. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities.
How You'll Spend Your Time:
Daily monitoring of the incident management system (ITSM) to ensure tickets are distributed and addressed in a timely manner
Timely acknowledging support requests
Documenting, tracking, and resolving issues within published service level agreements
Documenting and tracking hardware distribution via firm asset management software (ITAM)
Effectively communicating support efforts and resolutions
Providing 2
nd
and 3
rd
level hardware, software, and fundamental networking support
Delivering remote support to users throughout the Firm via phone, email, chat or our remote support platform
Acting as an onsite representative for technology initiatives
Assisting management in proactively meeting the technology needs of the office by keeping IT management abreast of issues and activities
Working closely with members of the IT team to ensure successful completion of technology projects throughout the Firm
Seeking and creating opportunities of growth through automation, innovation and process improvement
Other responsibilities may be assigned as needed
Completing all required CPE learning hours and yearly goals effectively and timely
The Kinds of People We Want to Talk to Have Many of the Following:
Minimum 3 years working experience in related support service field
Strong working knowledge of accounting applications, such as CCH Engagement, Thomson GoSystem Tax, XCM, TaxCaddy and SurePrep (desired)
Experience supporting end-users in a Microsoft environment
Strong working knowledge of but not limited to - Microsoft Products including Teams, Microsoft 365, OneDrive, SharePoint and Outlook
Associates degree in an IT related field or combination of education and technical training required
Windows 10/11, CompTIA A+, or CompTIA Network+ or Microsoft Azure certification
Experience troubleshooting computer and mobile device hardware
Foundational knowledge in video conferencing and audio-visual hardware
Understanding of networking fundamentals
Understanding of Basic ITIL Process, SLA, Priority & Severity Matrix
Self-motivated and dedicated to continual personal and professional improvement
Strong verbal and written communication skills are imperative for documentation and the translation of technical subjects to non-technical staff
Flexibility to adapt quickly to change within the Firm and within the accounting industry
Must be able to work extended hours when required
Ability to lift up to 50lbs
Experience working in a public accounting, or other professional services, firm a plus
Willingness to travel to remote offices as needed
The compensation for this position ranges from $60,000 - $70,000. In addition to the base compensation, Withum offers a competitive benefits package and bonus program (for eligible roles) based on individual and firm performance. Final offer amounts are based on multiple factors such as the specific role, hiring location, as well as the individual's skills, experience and qualifications. For additional information on our benefits, visit our website at careers/.
#LI-NN1
WithumSmith+Brown, PC is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, (including pregnancy), genetic information, marital status, domestic partnership status, familial status, affectional or sexual orientation, gender identity, citizenship status, national origin, disability or handicap, veteran status, weight, height, or any other classification protected by federal, state, or local law.
$60k-70k yearly 4d ago
Computer Field Technician
Bc Tech Pro 4.2
Network technician job in Rochester, NY
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-42k yearly est. 1d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Network technician job in Rochester, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-43k yearly est. 11d ago
Sr. IT Support Technician
Innovative Solutions 4.5
Network technician job in Rochester, NY
Overview: Innovative is seeking an IT Support Specialist to provide technical support for our internal operations. As the primary point of contact for employee technology needs, you'll ensure seamless day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining valuable experience alongside experienced engineers.Location: Rochester, NY (In-office 5 days per week)
Primary Focus - Internal Technology Support:Serve as first point of contact for all employee technology requests via helpdesk Deploy and maintain Windows/Mac workstations, mobile devices, and peripherals Troubleshoot hardware and software issues with hands-on desk-side support Administer SaaS applications (Office 365, Slack, collaboration tools) Manage and support all printers, copiers, scanners, and AV equipment Support onboarding/offboarding processes and maintain system documentation Proactively monitor and address potential issues before they impact employees Secondary Focus - Internal NOC Team /Support tickets (When Internal Needs Met):Provide Tier 1 support for managed service team (password resets, basic troubleshooting) Assist with routine client monitoring and maintenance under guidance of Senior EngineersEscalate complex issues appropriately and document resolutions What Experience You Need:1-3 years IT experience in end-user support (internships/coursework may be considered) Associate's Degree in Computer Science, IT, or related field preferred Proficiency with both Windows and Mac OS administration Office 365 administration experience Hardware troubleshooting skills (laptops, printers, mobile devices, AV equipment) Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) Experience with ticketing systems (Autotask, ServiceNow, Zendesk, or similar) Strong customer service and communication skills Valid driver's license
Preferred Qualifications:AV equipment setup and troubleshooting experience Exposure to AWS or cloud technologies Basic scripting (PowerShell, Python, Bash) CompTIA A+, Network+, or similar certification
Metrics for Success:95%+ satisfaction rate on internal employee surveys All internal requests addressed within defined SLAs100% uptime of office AV equipment and critical systems AWS Cloud Practitioner certification within 6 months Healthy ticket velocity across internal and external queues
Growth Opportunities and Professional Development:Clear pathway to Support Engineer with increased client responsibilities Mentorship and AWS certification support Gradual exposure to infrastructure management and client environments Opportunity to specialize in cloud, networking, or security Work toward AWS Cloud Practitioner certification within 6 months Shadow senior engineers and participate in team knowledge sharing
Additional Information:Occasional after-hours support and maintenance On-call rotation after training period (6+ months)
The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate's professional experience, key skills, and education/training
$47k-74k yearly est. Auto-Apply 34d ago
IT - Full Time
Cannon Industries 3.3
Network technician job in Rochester, NY
A completed application is required for employment consideration. Please go to:
*************************
Under About Us, please complete the employment application
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year.
The Information Technology Department is responsible for developing, implementing, overseeing, monitoring and maintaining telecommunication systems and providing technical support services in a Microsoft environment. This includes the development, installation, support and implementation of Servers and applications, as well as Local and Wide Area Networks
Requirements
Associate's Degree or a combination of education and experience
Ability to troubleshoot hardware/software issues
Knowledge of printer/copier installation and maintenance
Knowledge of or experience with packaged database structure and MS Access
Benefits
Benefits are available after 90 days.
$34k-41k yearly est. Auto-Apply 60d+ ago
Network Support Specialist
Fusion Digital 4.0
Network technician job in East Rochester, NY
Fusion Digital's IT Services group does more than sell products - we design and implement end-to-end IT solutions. Our IT Services group helps clients define the optimized business processes that work for their specific needs. At Fusion Digital, we won't just provide IT solutions - we educate and create custom technology solutions.
Our Technical Service team is dedicated to making sure our customized IT solutions work for our clients. We provide the value our clients expect by properly designing and implementing all of their IT solutions and standing behind our solutions with ongoing technical support.
Job Description
Due to the rapid growth of our IT Services group, we're adding a Network Support Specialist to our team. We work with a variety of small to mid-sized organizations throughout Western NY and PA, including municipalities, libraries, and those in the hospitality and construction industries just to name a few. In this position, the Network Support Specialist will handle third-tier support of service requests from our clients.
Essential Functions:
IT Support relating to technical issues involving Microsoft's core business applications and operating systems.
Support virtual environments using VMware and Hyper-V
Support of disaster recovery solutions.
Technical support at the network level: LAN connectivity, routers, firewalls, Server Operating Systems, and security.
Qualifications
2 or 4-year degree - OR - relevant experience in IT support field
2 years of IT support or related technical experience
Technical awareness: ability to match resources to technical issues appropriately
Advanced understanding of operating systems, business applications, cloud products, and network systems
Understand basics of Microsoft Active Directory
Have a working knowledge of NTF permissions, file sharing, and IPV4 subnetting
Understanding of Microsoft Office programs including Office 365 deployment
In-depth understanding of desktop operating systems Windows 7 and 10
Additional Information
Not only do we want you to have solid technical skills and an understanding of how technology is used to provide services, we also want great interpersonal skills. You'll be working directly with our clients, so excellent customer service along with those interpersonal skills, is important! Since we're also a small company, you'll be expected to be able to prioritize multiple tasks - using your autonomy and judgment - and adapt to changes quickly.
With that said, we can offer you a competitive salary, performance-based incentives and generous bonus levels. Because we're the fastest growing division of Fusion Digital, we can also provide you with room for advancement and development as an IT professional. And we think our Director of IT Services is pretty great to work with too!
PLEASE NOTE: We are not able to provide F-1 or H1-B sponsorship
$62k-82k yearly est. 60d+ ago
Network Engineer
Collabera 4.5
Network technician job in Rochester, NY
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description:
• This position will perform all duties that are necessary to provision circuits and network elements. Project coordination abilities are essential in this position
• Move, build, and engineer VLANS.
• Change and/or build new subscriber configuration in routers .Turn-up new hardware
• Provision new circuits (GigE, 10GE, LAG groups)
• Must have previous experience with provisioning/troubleshooting OLTS & Gateway Routers
• Should have experience with planning and implementation of Ethernet networks and VLAN schemes
• Should have experience in provisioning and troubleshooting the following equipment types: Alcatel 7342, DMAX 1120 OLTS & Arris GPON & BPON.
Job Related Keywords:
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To apply for this position please send your resume to Vipul (Technical Recruiter) at *************************** or you can call at ************
Qualifications
Required Skills:
Provisioning, Gateways Routers, Ethernet
Additional Information
To know more about this opportunity, please contact:
Vipul Sannad
************
$74k-98k yearly est. Easy Apply 60d+ ago
Systems & Network Engineer
Rochester Midland Corporation 4.1
Network technician job in Rochester, NY
Rochester Midland Corporation is seeking a versatile Systems & Network Engineer to join our IT team. In this hybrid role, you will be the primary architect and guardian of our on-premise infrastructure. You will balance traditional System Administration with core Network Engineering, ensuring our Microsoft-centric environment is high-performing, secure, and resilient.
ESSENTIAL JOB FUNCTIONS
Key Responsibilities
1. Systems Administration (40%)
Microsoft Ecosystem Management: Administer Windows Server environments, Active Directory/GPO, and Office 365 integration.
Virtualization: Manage and optimize our on-premise server footprint (VMware), ensuring high availability and resource efficiency.
Storage & Backup: Maintain enterprise storage solutions (SAN/NAS) and lead disaster recovery (DR) testing and backup verification.
2. Network Engineering (40%)
Infrastructure Design: Configure and maintain core switching, routing, and wireless infrastructure across our facilities.
Connectivity: Manage Site-to-Site VPNs and remote access solutions to ensure seamless connectivity for our distributed workforce.
Performance Tuning: Monitor network traffic and bandwidth to identify bottlenecks and implement proactive optimizations.
3. Security & Compliance (20%)
Perimeter Defense: Manage enterprise firewalls, intrusion detection systems, and content filtering.
Vulnerability Management: Lead patch management cycles for servers and network gear; ensure endpoint protection is deployed and updated.
Access Control: Maintain the principle of least privilege through robust IAM (Identity and Access Management) practices.
EDUCATION/ SPECIAL LICENSES OR CERTIFICATION :
Bachelor's degree in Information Technology, Computer Science, or equivalent professional experience.
EXPERIENCE:
5+ years of experience as a Systems and Network engineer or similar experience.
Strong knowledge of Windows Server and Active Directory, Azure AD /Entra is nice to have.
Scripting and automation experience, e.g. PowerShell or Python.
Knowledge of SQL Server administration.
Strong grasp of TCP/IP, VLANs, DHCP/DNS, and Firewall management.
Experience with enterprise-grade hardware (HPE, Dell, or Cisco).
SKILLS:
Strong organizational and attention to detail
Effective problem-solving skills to overcome challenges.
Ability to talk to business leaders in collaboration surrounding design, architecture and delivery of multi-faceted solutions.
Good understanding of IAM (Identity and access management) tools and protocols
Strong administrative level experience with Microsoft 365
Good understanding of AI usage, e.g. CoPilot.
How much does a network technician earn in Rochester, NY?
The average network technician in Rochester, NY earns between $54,000 and $94,000 annually. This compares to the national average network technician range of $51,000 to $92,000.
Average network technician salary in Rochester, NY
$71,000
What are the biggest employers of Network Technicians in Rochester, NY?
The biggest employers of Network Technicians in Rochester, NY are: