Network technician jobs in Rockville, MD - 3,486 jobs

A fast-growing, enterprise organization with a complex, multi-location workforce is seeking a hands-on Workday HRIS professional to support and optimize its full HCM environment. This is a highly visible individual-contributor role responsible for the day-to-day stability, configuration, and evolution of Workday across the business. This position sits at the center of HR operations, payroll, benefits, and reporting, and partners closely with HR leadership and technical teams to ensure Workday runs accurately, securely, and efficiently. What You'll Do Own the ongoing configuration and maintenance of Workday HCM across all major modules, including time, absence, benefits, payroll, compensation, and recruiting Maintain and troubleshoot business process frameworks, condition rules, security roles, and data flows Monitor and resolve issues across Workday integrations and vendor feeds Support release cycles, including regression testing, UAT, and post-deployment validation Ensure data integrity, compliance, and audit readiness across the HR system Build and maintain Workday reports, dashboards, and analytics for HR and leadership Serve as the first point of escalation for system issues, enhancements, and end-user questions Partner with stakeholders to improve workflows, automate manual processes, and enhance the user experience What We're Looking For 5+ years of HRIS experience in an enterprise environment Hands-on Workday experience with configuration responsibility Exposure to multiple Workday HCM modules (time, absence, benefits, payroll, compensation, recruiting) Strong understanding of business process frameworks, security, reporting, and data governance Experience supporting system upgrades, testing cycles, and production troubleshooting Comfort working with integrations, file feeds, and third-party vendors Strong analytical and communication skills with the ability to work across technical and HR teams Why This Role Stands Out Broad Workday ownership rather than narrow module support Stable, well-resourced enterprise environment High-impact role supporting critical HR, payroll, and benefits operations Long-term growth path for a senior HRIS professional who wants depth and influence

Pay Range: $23.00 - $25.90 Work hours: could be flexible. Would discuss during the interview. 10-6 Mon-Fri 11-7 Mon-Fri On Call: Yes Contract to Hire: Yes Job Description: Supports hardware and software installation configuration operation and ongoing maintenance of an organization's computer / data center. Operates monitors and performs troubleshooting of equipment networks and data processing / batching assists with logging and documentation of equipment and processes. Responsibilities may also include cabling racking and server installations. Key Responsibilities: • Provides operational and technical support for assigned data center computer systems and associated peripheral equipment. • Monitors performance of on-line systems utilizing software support tools to complete all scheduled jobs in a timely manner. • Performs standard maintenance and repair. • Interfaces with clients and appropriate support groups to escalate issues for resolution. • Reassigns job priorities according to precedent policy and procedures. • Participates in on-call rotation responds to alerts and systems issues. • Updates systems and applications. • Partners with vendors and component suppliers to replace or repair failed equipment. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally 1-2years' experience in area of responsibility. Pay Range: $23.00 - $25.90 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

The Edge & Network Services (ENS) team at Meta is seeking passionate individuals to help us tackle the unique challenges and opportunities we face while contributing to our mission of connecting the world. This global team offers a unique career opportunity to work with cutting-edge network infrastructure technologies and talented engineers solving complex problems in the industry. For this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences (POPs).Are you ready to shape the future of Meta's global network reach? As a member of the ENS Foundation Design team, you will support capacity driven expansion of Meta's global Edge/Backbone network and compute presence. You will work closely with cross-functional design, planning, and deployment teams to develop space, power, cooling, and connectivity infrastructure design requirements and drive execution of these needs within Meta's global colocation spaces including POPs, Cable Landing Stations, and Backbone midpoint sites. This role is execution and delivery focused supporting the North America and Latin America region.Join us in this exciting endeavor and make a real impact on Meta's future! **Required Skills:** Network Engineer, Foundation and Support (Edge/Backbone Infrastructure Design) Responsibilities: 1. Designs, reviews, and optimizes ICT (Information and Communications Technology) infrastructure including structured cabling, network hardware, and integrated communications systems for large-scale network deployments 2. Develops and enforces Meta ICT design standards, best practices, and compliance with relevant industry standards (e.g., TIA/EIA, ISO/IEC, BICSI) 3. Manages global space, power, cooling, structured cabling, and other inside plant infrastructure delivery requirements to support Meta edge/backbone network deployments across owned and colocation facilities 4. Engages in system level facility sizing of utilities, switchgear, UPS/DC power plant, PDUs, mechanical cooling, and Low Voltage power distribution 5. Proactively engages with various data center colocation providers in evaluating their facilities and recommends corrective actions to meet Meta standard design requirements 6. Collaborates with internal and external design and planning engineers to execute projects related to cage and suite network/compute infrastructure build-outs 7. Leads weekly syncs with external colocation vendors and provides technical support and progress reporting on cage and suite build-outs and acceptance 8. Manages and tracks project timelines, risks, and successfully navigate projects to on-time completion 9. Leads site acceptance activities with various colocation providers as per Edge network facility acceptance standards 10. Coordinates multiple projects in parallel and efficiently executes work through vendors at scale 11. Develops optimized layouts of edge/backbone midpoint site floorplans, allocates space assigned to network functions, optical, backbone, IP, compute, etc 12. Delivers on time Engineering Design Packages related site infrastructure scope for sourcing and capacity planning teams 13. Collaborates closely with Meta business and technical teams to provide input on space/power delivery and associated deployment projects, as well as other major initiatives that may affect capacity delivery 14. Updates Meta's internal tooling and data record keeping in support of edge/backbone midpoint cage and suite build-outs 15. Coordinates related Owner Furnished/Contractor Installed equipment delivery from Meta's inventory to colocation facilities 16. Proactively works and aligns with network planning and investment teams on the roadmap and material forecasting needs for on-time delivery of projects 17. Applies lessons learned from projects to support continuous improvement initiatives 18. 20% to 30% travel required based on project demand **Minimum Qualifications:** Minimum Qualifications: 19. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 20. 7+ years of work experience with designing and constructing large scale data center or similar mission critical infrastructure including specifying suite level space, power, cooling, and structured cabling connectivity requirements for network and compute hardware 21. Demonstrated experience in project management, including planning, execution, and delivery of complex technical projects 22. Working knowledge of reading and analyzing electrical/mechanical single line diagrams 23. Working knowledge of various regional data center electrical and cooling configurations, IEC, NEMA standards, AC/DC power concepts, power redundancy scenarios 24. Comprehensive knowledge of fiber optic components, structured cabling, pathways, and interconnect products, technologies, and design concepts 25. Demonstrated understanding of engineering principles related to infrastructure architecture, including space line up, air flow, cooling, etc 26. General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure 27. Demonstrated experience with field-based work in POPs, carrier hotels, data centers, or Central Office environments 28. Experience with communication and directing tasks with carriers and colocation vendors 29. Demonstrate experience to work effectively in a fast-paced, ambiguous environment 30. Collaborate with global teams to drive business results. Must possess proven planning, prioritization, and communication skills, with the experience to manage multiple tasks and adapt to changing business needs 31. Proven skill to analyze technical situations, troubleshoot issues, and solve problems with limited supervision 32. Working knowledge of internet networking technologies (TCP/UDP, DHCP, DNS, routing, switching concepts), optical transport technologies (DWDM and Optical transceivers), and network redundancy and failover concepts 33. Working knowledge of Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc **Preferred Qualifications:** Preferred Qualifications: 34. Proficient in Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc 35. Thorough knowledge of optical theory, transport technologies, and the operation of optical transport systems and IP backbone network technologies 36. Experience with optical network design, installation, and maintenance for service providers or global enterprise networks 37. Experience with ICT design and construction administration for hyperscale data centers and global backbone network capacity enablement projects 38. Data center design or relevant structured cabling design certifications (eg. BICSI RCDD) 39. Professional Engineering (PE) licensure in Electrical or Mechanical disciplines 40. Advanced degree in engineering discipline 41. Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) **Public Compensation:** $135,000/year to $191,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Job Description Our client is seeking a Network Engineering Support professional who will be trained in provisioning while handling essential administrative responsibilities. Responsibilities: Provide comprehensive day-to-day operational support for network systems Gather requirements from subject matter experts Perform research and analysis, including quantitative and qualitative assessments Identify opportunities for process efficiency or automation integration Assist and collaborate with various levels of staff to accomplish tasks, assignments, and projects Maintain professionalism in all interactions, placing member service as a priority Qualifications: Understanding of Network Engineering principles Effective interpersonal, verbal, and written communication skills Strong research, analytical, documentation, and problem-solving abilities Detail-oriented with ability to maintain accuracy and meet deadlines Effective organizational, planning, and time management skills Ability to work independently and in a team environment with changing priorities Capacity to learn new skills quickly with guidance as needed Self-motivated and proactive approach to work Experience leading systems analysis, design, and architecture efforts Demonstrated ability to solve complex system/integration problems through innovative solutions Advanced problem solving, collaboration, critical thinking, team building, and presentation skills CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Senior Federal Network Support Engineer to provide expert-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations (shift work), providing specialized expertise in complex network architectures, advanced troubleshooting, and architectural guidance for critical networking infrastructure supporting PhysNet, FPN, ExpressRoute, VPN, optical networking, and emerging network services across air-gapped and secure federal facilities. **Key Responsibilities** Advanced Operational Support + Serve as final escalation point for complex / critical Livesite incidents, customer-reported issues, and deployment incidents + Lead resolution of high-priority incidents affecting PhysNet and FPN network operations with 24x7 coverage requirements + Perform advanced root cause analysis and develop comprehensive remediation strategies + Design and implement solutions for complex networking scenarios involving federal cloud buildouts + Provide technical consultation on ExpressRoute Direct architecture, capacity planning, and optimization + Lead optical SPAN monitoring initiatives and develop advanced mitigation strategies for network performance + Advanced Network Engineering + Architect end-to-end deployment solutions for Microsoft ExpressRoute devices across multiple sites + Develop and optimize network automation workflows contributing to PNAAS automation initiatives + Design and validate complex configuration implementations for production environments + Lead technical evaluation and integration of Microsoft partner services (ATT, BT, Verizon, Equinix, etc.) + Drive network infrastructure modernization efforts including AZN Systems integration for HWProxy and Scripting Framework + Oversee PulseVPN and Webportal architectural implementations for secure federal environments Technical Problem-Solving + Develop advanced troubleshooting methodologies and comprehensive knowledge base articles + Create operational readiness frameworks and testing protocols for new service deployments + Lead post-incident review sessions and drive systemic improvements + Provide technical mentorship to Tier 1 and Tier 1.5 engineers + Contribute to capacity planning and infrastructure scaling strategies + Participate in architectural review boards and technical governance activities Operational Excellence + Issue and manage Letters of Authorization (LOAs) with Microsoft's infrastructure partners + Oversee contract sign-off processes for new Microsoft Partner integrations + Lead complex decom activities for networking infrastructure in federal cloud environments + Manage relationships with Microsoft product groups and partner organizations + Drive continuous improvement initiatives across operational workflows + Participate in on-call rotation providing 24x7 expert-level support **Minimum Qualifications** + Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. + 7+ years of experience in network operations or technical support **Security Requirements** + Active Secret level clearance + Able to obtain CJIS background check **Required Certifications (One or more)** + CompTIA Network+ CompTIA Security+ Azure AZ-900 **Primary Job Specific Skills** + Strong understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies + Solid knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) + Experience with network monitoring tools and SPAN/packet capture analysis + Experience with ticketing systems and incident management processes + Strong troubleshooting and problem-solving abilities + Excellent written and verbal communication skills + Ability to work independently in a 24x7 operational environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities + Proficiency with network automation concepts and scripting (PowerShell, Python) preferred **Other Job Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $68.75/hr - $72.90/hr ($143K - $151K) EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing and networking systems. Working as part of a collaborative team, this role will manage facility networks and provide comprehensive IT support across the campus. The ideal candidate will have hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution. Clearance Requirement: TS/SCI with POLY Key Responsibilities: Install, configure, and maintain IT and network equipment across user workspaces and network/DEMARC rooms Perform Tier 1 system administration for enterprise networks, connectivity, and associated equipment Support and resolve complex break/fix issues both in person and remotely Collaborate with cross-functional teams and engage with stakeholders to determine IT needs for meetings, projects, and deployments Participate in engineering review boards (ERB) and technical discussions Respond promptly to support requests and incidents, ensuring timely resolution Manage vendor relationships and project coordination as needed Install and decommission CAT6 and fiber cabling (LC/SC), including underfloor and above-ceiling runs Provide input on LAN/WAN design, architecture, and installation standards following best practices Set up and support A/V systems including Extron, AMX, and Crestron technologies Required Skills: Hands-on experience with CAT6 and fiber installations Working knowledge of LAN/WAN architecture and networking principles Broad IT knowledge to assess and mitigate potential technical impacts Strong organizational skills and ability to work independently or as part of a team Project management and vendor coordination experience Self-starter with a willingness to learn new technologies and methods Ability to lift up to 60 lbs and travel as Desired Skills: Experience with Cisco network switches, routers, and firewalls Experienced with new facility fit out and the requirements management to include enterprise and program specific IT architecture Education/Experience Requirement: College degree strongly preferred or high school diploma plus some advanced training Current certification in at least one of the following areas preferred: CompTIA A+, Network+, or Security+ Microsoft Certified Solutions Associate (MSCA), preferably in Microsoft's current Desktop Operating System At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team. Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing and networking systems. Working as part of a collaborative team, this role will manage facility networks and provide comprehensive IT support across the campus. The ideal candidate will have hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution. **Clearance Requirement: TS/SCI with POLY** **Key Responsibilities** **:** + Install, configure, and maintain **IT and network equipment** across user workspaces and network/DEMARC rooms + Perform Tier 1 **system administration** for enterprise networks, connectivity, and associated equipment + Support and resolve complex **break/fix issues** both in person and remotely + Collaborate with cross-functional teams and **engage with stakeholders** to determine IT needs for meetings, projects, and deployments + Participate in **engineering review boards (ERB)** and technical discussions + Respond promptly to **support requests and incidents** , ensuring timely resolution + Manage **vendor relationships and project coordination** as needed + Install and decommission **CAT6 and fiber cabling (LC/SC)** , including underfloor and above-ceiling runs + Provide input on **LAN/WAN design, architecture, and installation standards** following best practices + Set up and support **A/V systems** including Extron, AMX, and Crestron technologies **Required Skills:** + Hands-on experience with **CAT6 and fiber installations** + Working knowledge of **LAN/WAN architecture** and networking principles + Broad **IT knowledge** to assess and mitigate potential technical impacts + Strong **organizational skills** and ability to work independently or as part of a team + **Project management** and vendor coordination experience + **Self-starter** with a willingness to learn new technologies and methods + Ability to **lift up** **to 60** **lbs** and travel as required **Desired Skills:** + Experience with Cisco network switches, routers, and firewalls + Experienced with new facility fit out and the requirements management to include enterprise and program specific IT architecture **Education/Experience Requirement:** + College degree strongly preferred or high school diploma plus some advanced training **Current certification in at least one of the following areas preferred:** + CompTIA A+, Network+, or Security+ Microsoft Certified Solutions Associate (MSCA), preferably in Microsoft's current Desktop Operating System _At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients._ _Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team._ _Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._

Administers and maintains network and server resources in support of routine and mission-focused operations; resolves reported and detected incidents to ensure the smooth operation of the network and attached systems. Applies advanced consulting skills and/or extensive technical expertise, full industry knowledge. Conducts and manages monitoring of overall system health across the enterprise. Develops innovative solutions to complex problems. Works without explicit direction; mentors and may supervise team members. Key Role Description: Performs real-time monitoring and maintenance operations of network device, server assets, and mission critical systems, enterprise services, and networking infrastructure across multiple physical sites on disparate networks. Servers as Tier III support to escalate and resolve technical issues on operational network environments. Collaborates across multiple engineering disciplines, resolving network incidents to ensure optimal network operation center performance. Builds, configures, tests, hardens, and decommissions Windows and Linux servers. Conducts in-depth research into vendor-specific technical documentation, system event logs to identify root causes and provide expert recommendations to resolve long-standing issues. Configures interfaces on Cisco IOS, IOS-XE, IIOS-XR, and NX-OS devices. Develops/modifies zone-based firewall policies on Juniper SRX Firewalls. Conducts firewall changes, creates or troubleshoots F5 iRules, manages DNS entries and port security. Logs and tracks all work products in ticketing system, recording applied diagnostic techniques used to complete the tasks. Develops and maintains comprehensive documentation for all troubleshooting procedures, patching plans, and required fix actions. Qualifications Bachelor's degree AND; 5+ years directly related experience or Master's degree and 3+ years directly related experience. Years of experience may be accepted in lieu of degree for certain roles. Certifications may be accepted in lieu of a degree for certain technical roles. Experience with an Operations and System/Network Administration role, performing O&M, troubleshooting of existing systems, and ability providing some system engineering and system integration support Knowledge of networking (routing and switching, firewall management, and client connectivity issues), system administration (Windows and Linux experience both valuable), security posture assessment and remediation Ability to troubleshoot issues across multiple teams and disciplines, clearly communicate and track reporting requirements, quickly gain expertise on a variety of new systems and applications, manage multiple simultaneous projects, coordinate with both internal and external teams Firm grasp of common TCP/IP ports and protocols (DHCP, DNS, SMTP, SNMP, SSH, LDAP, etc.) Knowledge of the Open Systems Interconnection (OSI) Model and relevant troubleshooting steps for layers 1-4 Experience developing and enhancing IT troubleshooting processes and standard operating procedures Understanding of Active Directory structure and Group Policy Objects Ability to quickly and clearly communicate both verbally and in writing across multiple platforms Certification: 8570 compliant IAT level 2 certification Desired Qualifications: Experience with monitoring solutions such as SolarWinds, Infoblox, Splunk, or Cisco ISE Knowledge of process improvement methodologies and process engineering Ability to troubleshoot complex technical issues involving network configuration, server configuration, and application configuration Ability to document processes and lessons learned Ability to research new and emerging technologies and document recommendations Ability to extract and document user requirements Experience with virtualization, including VMware and VDI Experience with task automation or system orchestration via PowerShell, RHEL, Ansible Knowledge of vulnerability and STIG scanning tools, including Nessus, SCC Tool, ACAS, and Tanium Experience with basic network administration, including switchport configuration, zone-based firewall policy management, DHCP support, and DNS management Experience with managing enterprise applications such as Microsoft Exchange, JIRA, Microsoft SCCM/MECM, and Skype for Business

Senior Federal Network Support Engineer to provide expert-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations (shift work), providing specialized expertise in complex network architectures, advanced troubleshooting, and architectural guidance for critical networking infrastructure supporting PhysNet, FPN, ExpressRoute, VPN, optical networking, and emerging network services across air-gapped and secure federal facilities. Key Responsibilities Advanced Operational Support Serve as final escalation point for complex / critical Livesite incidents, customer-reported issues, and deployment incidents Lead resolution of high-priority incidents affecting PhysNet and FPN network operations with 24x7 coverage requirements Perform advanced root cause analysis and develop comprehensive remediation strategies Design and implement solutions for complex networking scenarios involving federal cloud buildouts Provide technical consultation on ExpressRoute Direct architecture, capacity planning, and optimization Lead optical SPAN monitoring initiatives and develop advanced mitigation strategies for network performance Advanced Network Engineering Architect end-to-end deployment solutions for Microsoft ExpressRoute devices across multiple sites Develop and optimize network automation workflows contributing to PNAAS automation initiatives Design and validate complex configuration implementations for production environments Lead technical evaluation and integration of Microsoft partner services (ATT, BT, Verizon, Equinix, etc.) Drive network infrastructure modernization efforts including AZN Systems integration for HWProxy and Scripting Framework Oversee PulseVPN and Webportal architectural implementations for secure federal environments Technical Problem-Solving Develop advanced troubleshooting methodologies and comprehensive knowledge base articles Create operational readiness frameworks and testing protocols for new service deployments Lead post-incident review sessions and drive systemic improvements Provide technical mentorship to Tier 1 and Tier 1.5 engineers Contribute to capacity planning and infrastructure scaling strategies Participate in architectural review boards and technical governance activities Operational Excellence Issue and manage Letters of Authorization (LOAs) with Microsoft's infrastructure partners Oversee contract sign-off processes for new Microsoft Partner integrations Lead complex decom activities for networking infrastructure in federal cloud environments Manage relationships with Microsoft product groups and partner organizations Drive continuous improvement initiatives across operational workflows Participate in on-call rotation providing 24x7 expert-level support Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 7+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Primary Job Specific Skills Strong understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Solid knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Proficiency with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience with cloud infrastructure, digital workspace, and storage technology.

STATUS: Contingent TRAVEL: Up to 10% CLEARANCE: Top Secret with Sensitive Compartmented Information eligibility; must be willing to take a CI Polygraph BENEFITS: 401K, Life/Health/ Dental/Disability Insurance, Flexible Paid Leave, and Tuition Reimbursement DESCRIPTION: Patricio Enterprises, Inc. is recruiting to fill a Systems Architect/Network Engineer - Principal (CNO) position in support of USSOCOM. Primary duties will include (but not limited to): Provides subject matter expertise in Information Technologies. As a SETA, the candidate will need to look at efforts objectively, and provide independent assessments and recommendations. Provides IT expertise and represent customer/user needs during the development of architecture data, reference models, and architectural alternatives and products. Provides support in the translation of mission requirements into IT service needs and requirements, designs, and orders. Assembles acquisition documents for purchase request packages. Evaluates proactively new services and technologies and makes mission-focused impact and gap assessments. Supports planning and coordinating an organization's infrastructure strategic and long-range goals, management concepts, and business practices. Assists with coordination, analysis, and execution of technical strategies to address changing DoD IT policies, reforms, and optimization efforts that could impact mission support. KNOWLEDGE AND SKILLS: Strong analytical and problem-solving abilities. Extensive technical expertise in system design and architecture. Excellent communication and collaboration skills. Understanding of business goals and how to align IT with them. Knowledge of various hardware, software, networking, and security components. Experience in system integration, deployment, and maintenance High level of creativity and complexity to research and recommend solutions. EDUCATION / EXPERIENCE: Bachelor's degree. Minimum 10 years experience. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: This is a normal office working environment. TRAVEL REQUIREMENTS: Up to 10%. EOE. Protected Veterans/Individuals with Disabilities. Patricio Enterprises Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

GovCIO is currently hiring for Network Engineer, Wireless Operations, for our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position. Responsibilities The role's responsibilities include but are not limited to: Responsible for delivering optimal availability and quality regarding the wireless network services Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLA As directed by senior engineers, participate in shift lead duties to serve as “queue managers” to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation Provide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment. Qualifications Bachelor's with 2+ years (or commensurate experience) Required Skills and Experience Clearance Required: Must be able to obtain and maintain a Public Trust. Preferred Skills and Experience CCNA/CCNP Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $53,770.00 - USD $83,468.00 /Yr.

Job DescriptionDescription: SSI is seeking a mid-level Network Support Engineer to support a contract bid for work awarded in 2026. The Network Support Engineer will support WAN functions by providing skills and expertise in telecom engineering and operational support of current and new technologies to the Wide Area Network. Must hold an active Secret clearance and be willing to work onsite. DUTIES AND RESPONSIBILITIES: Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services Assists in the development of plans for installation and maintenance of telecommunications systems from project inception to conclusion Analyzes the problem and the characteristics of the information to be transported Defines the problem and develops system requirements and network specifications Closely coordinates with other information system professionals to ensure proper implementation of network services In conjunction with functional users, develops alternative solutions and backup plans May be required to work some night and weekends to meet customer deadlines Requirements: 5 years of experience in Telecommunications to include 3 years of LAN and WAN experience, with Cisco and Brocade hardware Experience with Routing and traffic shaping protocols BGP, MPLS, OSPF and F5 BigIP Experience using Remote Access VPN, Site to Site VPN, DMVPN, Pulse Secure SSL VPN Demonstrated experience with Quality of Service (QoS) and IPV6 implementation Experience with the following types of technologies: 802.1x and MAB endpoint authentication, DNS, TACACS+, Radius, Netscout, InfiniStream, NGeniousOne, Great Bay Beacon Server, Cisco ACS, InfoBlox Grid Manager Experience with network monitoring tools such as: Solarwinds/Orion, Red Seal, Concord eHealth, HPE Network Node Manager and Automation Active Secret Clearance Must have DoD 8570/8140 compliant IA and CE certifications such as: (IA) Security+, and CCNA

* Daily SORT processing and JCL modification * Running daily and nightly batch jobs * Job scheduling and submission * System monitoring, performing health checks, escalating and resolving system errors or abends, and generating performance reports * 24/7 Monitoring, maintaining, and troubleshooting infrastructure * Diagnosing and resolving network issues, including hardware, software, and connectivity problems. * Incident response * Communicating with other IT teams, vendors, and sometimes customers to resolve issues and escalate problems when needed. * Creating and maintaining documentation for network configurations, troubleshooting procedures, and incident resolutions. * Performing routine maintenance tasks such as backups, updates, and security patching. * Manage open incidents * Responsible for after-hours and weekends on-call duties * Minimum (6-8) years related work experience * Mainframe operating systems like z/VSE, job control languages, scheduling tools, and strong analytical and communication abilities. * Experience with network monitoring tools, incident management systems, and network security practices. * Strong understanding of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and operating systems. * Ability to quickly diagnose and resolve network issues using various tools and techniques. * Effective verbal and written communication skills to collaborate with others and explain technical information. * Ability to prioritize tasks, manage time effectively, and work under pressure in a fast-paced environment. Salary Range- $70,000-$85,000 a year #LI-SP3 #LI-VX1

The Edge & Network Services (ENS) team at Meta is seeking passionate individuals to help us tackle the unique challenges and opportunities we face while contributing to our mission of connecting the world. This global team offers a unique career opportunity to work with cutting-edge network infrastructure technologies and talented engineers solving complex problems in the industry. For this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences (POPs). Are you ready to shape the future of Meta's global network reach? As a member of the ENS Foundation Design team, you will support capacity driven expansion of Meta's global Edge/Backbone network and compute presence. You will work closely with cross-functional design, planning, and deployment teams to develop space, power, cooling, and connectivity infrastructure design requirements and drive execution of these needs within Meta's global colocation spaces including POPs, Cable Landing Stations, and Backbone midpoint sites. This role is execution and delivery focused supporting the North America and Latin America region. Join us in this exciting endeavor and make a real impact on Meta's future! Minimum Qualifications * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * 7+ years of work experience with designing and constructing large scale data center or similar mission critical infrastructure including specifying suite level space, power, cooling, and structured cabling connectivity requirements for network and compute hardware * Demonstrated experience in project management, including planning, execution, and delivery of complex technical projects * Working knowledge of reading and analyzing electrical/mechanical single line diagrams * Working knowledge of various regional data center electrical and cooling configurations, IEC, NEMA standards, AC/DC power concepts, power redundancy scenarios * Comprehensive knowledge of fiber optic components, structured cabling, pathways, and interconnect products, technologies, and design concepts * Demonstrated understanding of engineering principles related to infrastructure architecture, including space line up, air flow, cooling, etc * General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure * Demonstrated experience with field-based work in POPs, carrier hotels, data centers, or Central Office environments * Experience with communication and directing tasks with carriers and colocation vendors * Demonstrate experience to work effectively in a fast-paced, ambiguous environment * Collaborate with global teams to drive business results. Must possess proven planning, prioritization, and communication skills, with the experience to manage multiple tasks and adapt to changing business needs * Proven skill to analyze technical situations, troubleshoot issues, and solve problems with limited supervision * Working knowledge of internet networking technologies (TCP/UDP, DHCP, DNS, routing, switching concepts), optical transport technologies (DWDM and Optical transceivers), and network redundancy and failover concepts * Working knowledge of Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc Preferred Qualifications * Proficient in Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc * Thorough knowledge of optical theory, transport technologies, and the operation of optical transport systems and IP backbone network technologies * Experience with optical network design, installation, and maintenance for service providers or global enterprise networks * Experience with ICT design and construction administration for hyperscale data centers and global backbone network capacity enablement projects * Data center design or relevant structured cabling design certifications (eg. BICSI RCDD) * Professional Engineering (PE) licensure in Electrical or Mechanical disciplines * Advanced degree in engineering discipline * Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) Responsibilities * Designs, reviews, and optimizes ICT (Information and Communications Technology) infrastructure including structured cabling, network hardware, and integrated communications systems for large-scale network deployments * Develops and enforces Meta ICT design standards, best practices, and compliance with relevant industry standards (e.g., TIA/EIA, ISO/IEC, BICSI) * Manages global space, power, cooling, structured cabling, and other inside plant infrastructure delivery requirements to support Meta edge/backbone network deployments across owned and colocation facilities * Engages in system level facility sizing of utilities, switchgear, UPS/DC power plant, PDUs, mechanical cooling, and Low Voltage power distribution * Proactively engages with various data center colocation providers in evaluating their facilities and recommends corrective actions to meet Meta standard design requirements * Collaborates with internal and external design and planning engineers to execute projects related to cage and suite network/compute infrastructure build-outs * Leads weekly syncs with external colocation vendors and provides technical support and progress reporting on cage and suite build-outs and acceptance * Manages and tracks project timelines, risks, and successfully navigate projects to on-time completion * Leads site acceptance activities with various colocation providers as per Edge network facility acceptance standards * Coordinates multiple projects in parallel and efficiently executes work through vendors at scale * Develops optimized layouts of edge/backbone midpoint site floorplans, allocates space assigned to network functions, optical, backbone, IP, compute, etc * Delivers on time Engineering Design Packages related site infrastructure scope for sourcing and capacity planning teams * Collaborates closely with Meta business and technical teams to provide input on space/power delivery and associated deployment projects, as well as other major initiatives that may affect capacity delivery * Updates Meta's internal tooling and data record keeping in support of edge/backbone midpoint cage and suite build-outs * Coordinates related Owner Furnished/Contractor Installed equipment delivery from Meta's inventory to colocation facilities * Proactively works and aligns with network planning and investment teams on the roadmap and material forecasting needs for on-time delivery of projects * Applies lessons learned from projects to support continuous improvement initiatives * 20% to 30% travel required based on project demand About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Our client is seeking a Network Engineering Support professional who will be trained in provisioning while handling essential administrative responsibilities. Responsibilities: Provide comprehensive day-to-day operational support for network systems Gather requirements from subject matter experts Perform research and analysis, including quantitative and qualitative assessments Identify opportunities for process efficiency or automation integration Assist and collaborate with various levels of staff to accomplish tasks, assignments, and projects Maintain professionalism in all interactions, placing member service as a priority Qualifications: Understanding of Network Engineering principles Effective interpersonal, verbal, and written communication skills Strong research, analytical, documentation, and problem-solving abilities Detail-oriented with ability to maintain accuracy and meet deadlines Effective organizational, planning, and time management skills Ability to work independently and in a team environment with changing priorities Capacity to learn new skills quickly with guidance as needed Self-motivated and proactive approach to work Experience leading systems analysis, design, and architecture efforts Demonstrated ability to solve complex system/integration problems through innovative solutions Advanced problem solving, collaboration, critical thinking, team building, and presentation skills CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing and networking systems. Working as part of a collaborative team, this role will manage facility networks and provide comprehensive IT support across the campus. The ideal candidate will have hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution. Clearance Requirement: TS/SCI with POLY Key Responsibilities: Install, configure, and maintain IT and network equipment across user workspaces and network/DEMARC rooms Perform Tier 1 system administration for enterprise networks, connectivity, and associated equipment Support and resolve complex break/fix issues both in person and remotely Collaborate with cross-functional teams and engage with stakeholders to determine IT needs for meetings, projects, and deployments Participate in engineering review boards (ERB) and technical discussions Respond promptly to support requests and incidents, ensuring timely resolution Manage vendor relationships and project coordination as needed Install and decommission CAT6 and fiber cabling (LC/SC), including underfloor and above-ceiling runs Provide input on LAN/WAN design, architecture, and installation standards following best practices Set up and support A/V systems including Extron, AMX, and Crestron technologies Required Skills: Hands-on experience with CAT6 and fiber installations. Working knowledge of LAN/WAN architecture and networking principles. Broad IT knowledge to assess and mitigate potential technical impacts. Strong organizational skills and ability to work independently or as part of a team. Project management and vendor coordination experience. Self-starter with a willingness to learn new technologies and methods. Ability to lift up to 60 lbs and travel as required. Desired Skills: Experience with Cisco network switches, routers, and firewalls; Experienced with new facility fit out and the requirements management to include enterprise and program specific IT architecture; Education/Experience Requirement: College degree strongly preferred or high school diploma plus some advanced training Current certification in at least one of the following areas preferred: CompTIA A+, Network+, or Security+ Microsoft Certified Solutions Associate (MSCA), preferably in Microsoft's current Desktop Operating System At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team. Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Monitor network administration and maintenance operations. Resolve network incidents to ensure the smooth-running of the network operation center. Apply advanced consulting skills, extensive technical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Serve as the Tier III support to escalate and resolve technical issues on operational network environments. Support problem management resolutions by tracking system-wide problems on the operational networks and work with engineering support, including network engineering, systems engineering, catapult operations, and desktop engineering to see problem troubleshooting through to resolution. This position is a hybrid role with a combination of working in an office or client site and working remotely. Qualifications Active TS/SCI Clearance 3+ years of experience as an IT systems administrator, performing service monitoring and reporting using SolarWinds Experience with Windows 2012 R2, 2016, or Exchange Knowledge of basic port security protocols and basic firewall rules Ability to troubleshoot Tier II/III incidents involving OSI layers 1-4 Ability to conduct firewall changes, F5 iRules, and DNS entries Active DoD 8570 Level II Certification, including Security+ Certification Desired Qualifications: Experience with remediation, STIG compliance, and security scans, including SCCM, MECM, ACAS, or Tanium Experience with BMC Remedy Experience with virtualization VMware or VDI Experience with managing AD and Group Policies Ability to communicate affectively and collaborate across teams Ability to automate tasks using Ansible, PowerShell, or Bash Possession of excellent written and verbal communication skills MCSE, SolarWinds, Splunk, or Exchange Certifications

Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. **Key Responsibilities** Advanced Operational Support + Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents + Perform optical SPAN monitoring and mitigations for network performance optimization + Support WAN incidents and coordinate resolution activities + Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM + Validate and troubleshoot buildout configurations before production deployment + Support PulseVPN and Webportal implementations for Fairfax environments + Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving + Conduct root cause analysis on recurring incidents and develop preventive measures + Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners + Support Decom activities including networking decom for federal cloud environments + Provide technical guidance to Tier 1 engineers during complex incidents + Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management + Serve as primary escalation point for Tier 1 support teams + Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding + Manage end-to-end contract sign-off process for new Microsoft Partners + Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation + Participate in post-incident reviews and contribute to continuous improvement initiatives **Minimum Qualifications** + Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. + 4+ years of experience in network operations or technical support **Security Requirements** + Active Secret level clearance + Able to obtain CJIS background check **Required Certifications (One or more)** + CompTIA Network+ CompTIA Security+ Azure AZ-900 **Preferred Qualifications** + Microsoft Azure certifications (Azure Network Engineer Associate or equivalent) + Experience with federal government cloud environments + Cisco CCNP or equivalent networking certification + Prior experience in managed service provider (MSP) or cloud operations environment **Primary Job Specific Skills** + Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies + Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) + Experience with network monitoring tools and SPAN/packet capture analysis + Experience with ticketing systems and incident management processes + Strong troubleshooting and problem-solving abilities + Excellent written and verbal communication skills + Ability to work independently in a 24x7 operational environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities + Familiarity with network automation concepts and scripting (PowerShell, Python) preferred **Other Job Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience preferred with cloud infrastructure, digital workspace, and storage technology **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $53.37/hr - $55.77/hr ($111K - $116K) EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. Key Responsibilities Advanced Operational Support Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents Perform optical SPAN monitoring and mitigations for network performance optimization Support WAN incidents and coordinate resolution activities Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM Validate and troubleshoot buildout configurations before production deployment Support PulseVPN and Webportal implementations for Fairfax environments Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving Conduct root cause analysis on recurring incidents and develop preventive measures Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners Support Decom activities including networking decom for federal cloud environments Provide technical guidance to Tier 1 engineers during complex incidents Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management Serve as primary escalation point for Tier 1 support teams Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding Manage end-to-end contract sign-off process for new Microsoft Partners Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation Participate in post-incident reviews and contribute to continuous improvement initiatives Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 4+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Preferred Qualifications Microsoft Azure certifications (Azure Network Engineer Associate or equivalent) Experience with federal government cloud environments Cisco CCNP or equivalent networking certification Prior experience in managed service provider (MSP) or cloud operations environment Primary Job Specific Skills Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Familiarity with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience preferred with cloud infrastructure, digital workspace, and storage technology