Network technician jobs in Rogers, AR - 96 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

We are seeking an experienced IT Support professional to provide hands on technical support across hardware, software, and end user environments. This role supports day to day IT operations, business critical events, and project-based initiatives while delivering a high level of customer service. Responsibilities: Troubleshoot and resolve hardware and software issues by identifying symptoms, diagnosing root causes, and implementing timely resolutions or workarounds in accordance with SLAs Collaborate with internal technical teams and external vendors to resolve complex issues when required Fulfill service requests for new and replacement hardware, including imaging, configuration, software installation, domain enrollment, security patching, and deployment to end users Perform data transfers and provide end user training on new equipment and software Review, manage, and document incidents and service requests assigned through ServiceNow, ensuring accurate and thorough work notes Open and manage incidents for users who contact IT directly and provide ongoing status updates Support business events such as large scale meetings, markets, and on site or off site company events Participate in business projects involving hardware or software deployments, including documentation development, testing, and execution of project tasks Lead small project initiatives when required, with limited supervision Provide white-glove support to Executive Leadership as needed Evaluate new hardware and software solutions to meet evolving business needs Prioritize workload effectively and adapt to a fast paced, changing corporate environment Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field with 2 to 4 years of relevant experience, or equivalent training and certifications Strong proficiency with Microsoft applications including Office, Teams, Teams Rooms, OneDrive, and OneNote Experience supporting Windows operating systems and related tools Hands on experience with Active Directory, MFA, network shares, network printing, VPNs, DNS, wired and wireless networking, 802.1x, and multi VLAN environments Working knowledge of Mobile Device Management tools such as Intune or Meraki Experience supporting Apple devices including iPhones, iPads, iMacs, and MacBooks Ability to perform effectively under pressure and manage multiple priorities Willingness to travel up to 25 percent Preferred Qualifications: Industry certifications such as CompTIA A+, Microsoft, or similar Computer hardware training or certifications Working knowledge of scripting languages such as batch, bash, or PowerShell Experience with deployment tools including SCCM, Sysprep, Macrium, and MDM platforms Familiarity with audiovisual equipment and distributed audio and video systems

Job Title: Senior Network Administrator Reports to: IT Director / Information Security Officer FLSA Status: Exempt (Salary) Statement of Hire: At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customers expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful team member will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success. Job Summary: The Senior Network Administrator is responsible for the design, planning, operation, security, and day-to-day management of the organization's network, servers, switches, network connected devices, and all data communications with entities inside and outside of the organization. This is a senior level position, and involves substantial responsibility for the overall health, operations, and security of all computer networks and servers on the organizations systems. It is the expectation that this position will be able to plan for and solve the most complex network and server issues that may face the organization. Essential Duties, Responsibilities & Expectations: Exhibit a sense of urgency to provide the finest of customer service at all times and in all forms of verbal and written communications. Installing, configuring, testing, maintaining, monitoring, and troubleshooting the internal computer network, including planning and other activities reserved for the most complex issues. Troubleshoots and solves the most complex network connectivity problems, including monitoring the network and servers for problems, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution. Defines and implements network disaster recovery and hardware, software and information protection and file integrity. Ensures network security by insuring proper user accessibility, and being able to reasonably guard against the most complex threats to security that will face the organizations network. Install, administer, support, and maintain server hardware, peripherals, software, and operating systems. Receiving and responding to incoming calls, e-mails, or pages regarding network operations and/or problems. Maintain, prepare, and uphold processes for reporting, statistically monitoring, and logging network performance. This includes the ability to identify and resolve the most complex performance issues that may face our servers and network. Assist in planning for the future strategy of networks and servers, and providing budgetary information as needed. Conducting research on various networks and products of networking in support of its development and procurement efforts. Evaluating and recommending network and server hardware and software for purchase. Perform all other tasks requested as they relate to the Bank and its functions. Supervisory Responsibilities: May supervise lower level IT staff as assigned by Department Manager. Compliance: All Team Members are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each Team Member is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities. It is the affirmative duty of each Team Member to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All Team Members shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Team Members must participate in required training on pertinent compliance laws and regulations as required by Signature Bank of Arkansas. All Team Members will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking. Education / Experience: High school diploma or general education degree required; college degree or technical vocation certification preferred. 10 years in IT related field required. Skills / Knowledge / Abilities: Strong Windows system administration skills (Win7, Win10, Server 2008R2, Server 2012) Previous experience with computer hardware, operating system software and desktop applications with a specific concentration in one or more areas. Experience with Active Directory and Group Policy. Understanding of SAN, NAS environments, Microsoft Exchange 2010/2013, VMWare and/or Virtual environments. Ability to promptly answer support related email, phone calls, and other electronic communications. Ability to perform problem analysis, logically organize and prepare technical documentation and effectively communicate both orally and written. Support LANs, WANs, network segments, Internet, and intranet systems. Problem solving with relation to complex computer systems and network operations. Oral, written, and one-on-one communications with technical and non-technical users. Organizing objectives, and prioritizing work. Current and future practices, terminology and principles of networking and information technology. Network systems hardware and software management of the most complex nature. Local and wide area networking principles and operations. Continuity of operations practices relating to local area networks, and connectivity to wide area networks. Confidentiality rules related to the operation of the organizations functions and network information. Customer service practices that are required to meet and exceed end-user expectations. Quickly analyze operational issues with complex network operations and equipment. Interpret non-technical communications in order to serve customers with skill and professionalism. Maintain cooperative and effective working relationships with other employees, supervisors, and customers. This position also requires that the Team Member have the ability to adapt to an ever-changing technology environment. Must be able to take on new challenges and technologies with the ability to obtain knowledge on current technologies in place. Ability to function in a team environment. Working Conditions / Environment / Potential Hazards: General office environment May be necessary to work extended hours and weekends Periodic travel Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: Able to sit or stand for an extended period of time Able to lift up to 50 pounds Use of fine motor skills

If you're passionate about advancing groundwater systems and ready to help grow a high‑impact discipline, this role offers an exciting opportunity to lead, innovate, and shape the future of our groundwater and Aquifer Storage & Recovery (ASR) practice. As the Groundwater & ASR Discipline Leader, you will guide a multidisciplinary team through master planning, detailed design, and delivery of complex groundwater projects. You'll play a key role in CDM Smith's transformational growth, technical excellence, and industry leadership. What You'll Do Lead the development of groundwater engineering designs-from well drilling and pump selection to pumping stations, wellhead appurtenances, and full wellfield design. Support a diverse portfolio of groundwater systems, including brackish groundwater supply, ASR, indirect potable reuse, and Class I injection wells. Work closely with civil, process mechanical, hydraulic, electrical, I&C, permitting, and construction teams to deliver integrated solutions across all project phases. Prepare and manage technical deliverables such as reports, memoranda, drawings, specifications, and proposals. Ensure all work complies with firm standards, regulatory requirements, and best practices. Develop technical scopes for drilling programs, aquifer testing, sampling, and geophysical investigations. Contribute to the firm's Technical Knowledge Management by producing white papers, documenting innovative approaches, and supporting publication efforts. Build and maintain strong relationships with clients, regulatory agencies, and industry partners; represent the firm at conferences and professional events. Collaborate with sales and strategy teams to develop winning proposal content and technical approaches. Serve as a primary point of contact for clients, providing guidance on technical, regulatory, and project management issues. Support project scoping, budgeting, and delivery to achieve high levels of client satisfaction. Provide mentorship, coaching, and technical leadership to junior staff, helping develop the next generation of groundwater experts. May supervise junior engineers and scientists on projects. **Ideal bases are Texas, California or Florida but Open** **Job Title:** Groundwater Systems Technical Discipline Leader **Group:** WSO **Certification/License Requirements:** Professional Engineer, Professional Geologist **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree in Science or related discipline. Registration as a licensed Professional Geologist, as certified by ASBOG, within the resident state, if available, or a surrounding state, if not, is required for geologist positions. PE license required for those with a water resources background. 12 years of related experience (Hydrogeologist or Water Resources Engineer) Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -B.S. in Geology with a M.S. preferred. -Texas Professional engineering (PE) license with a Water Resources background or ability to obtain a registration within six months. -Experience in groundwater engineering including municipal groundwater supply systems. -Ability to work on a variety of groundwater systems including brackish groundwater supply, Aquifer Storage Recovery (ASR), indirect potable reuse systems and Class I injection well systems. -Ability to participate in active drilling field work. -Ability to work on technical team with other disciplines to develop master planning and detailed design of groundwater systems. -Experience with regulatory approval/permitting for groundwater systems. -Experience or exposure with selection of corrosion resistant materials, downhole control valves or other recharge control systems, booster pump stations. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $105,227 **Pay Range Maximum:** $184,142 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description SYSTEM ADMIN LOCATION: Bentonville, AR Date: 2/1/17 - 12/1/17 (possible extensions) Skills: • The ideal candidate will have general knowledge across multiple software/hardware platforms and the ability to troubleshoot and take corrective actions based on documented process and procedures. Have a positive attitude and demonstrate tact as well as sensitivity in customer situations as well as communications while projecting a positive image. The candidate will also have an understanding of Change Control and Escalation processes. • Excellent Verbal and Written Communication Skills • Troubleshooting and Analytical Skills • Teaming skills Must Have • Strong skills with AIX 5.2/5.3/6.1 and SUSE Linux SLES 10/11 Operating System in large enterprise environment. • Good understanding of XEN virtualization, Pacemaker and DRBD on SUSE Linux in large enterprise environment. • Knowledge of Windows 2003/2008 Operating System • Knowledge of Vormetric Encryption on AIX and SUSE Linux Operating System • Strong skills with Incident and Change management using Remedy 7 • Strong skills with Shell Scripting (Korn, Bash, Perl) • Strong Leadership skills Basic to Intermediate HW Skills to include: • IBM BladeCenter • Blades (JS & HS) • Advance Management Modules & Nortel Switches • IBM pSeries • IBM xSeries(x3650) • N-Series (3700, 3300, 5200) Storage • EMC Clarion Storage • DS3200/DS3400 Storage Basic to Intermediate SW Skills to include: • TSM (5.x) • CBMR (5.x, 6.x) • AIX OS Maintenance Level and SUSE Linux Service Pack updates Basic to Intermediate Networking Skills to include: • Switches (BNT, SCM, SAS, Cisco) • TCP/IP • VLAN/bonding (configuration and troubleshooting) Nice to have but not required would be: • AIX/SLES/Storage/TSM Certifications • Informix 9/10/11 administration • Experience with Retail Industry Infrastructure Additional Information For more information, Please contact Shubham ************

Starting Rate: $17.69 an hour ESSENTIAL FUNCTIONS: 1. Provide first line response for users requiring assistance with information technology issues and problems. 2. To maintain a high degree of customer service for all support queries and adhere to all service management principles. 3. To take ownership of user problems and be proactive when dealing with user issues. 4. To log all calls on the call logging system. 5. Respond to enquiries from clients and help them resolve hardware or software problems. 6. Maintain a log of any software or hardware problems detected. 7. Support users in the use of Computer equipment by providing necessary training and advice. 8. To allocate more complex calls to the relevant IT Support Member. JOB PREREQUISITES: Must be able to communicate effectively with team members Previous Helpdesk (telephone support) experience Excellent customer service Teamwork capabilities and have high capacity for training employees Must be detail oriented This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. Qualifications EDUCATION: High School Diploma or GED. EXPERIENCE: Working knowledge of TCP/IP, Windows XP, MS Office 2010, Outlook 2010 client, VNC and/or other remote-control software. Basic network troubleshooting skills. Internet Explorer 8 and Anti-Virus programs. Experience in troubleshooting Microsoft Windows 7 a must. REQUIRED: Experience in installing, configuring, maintaining, windows environments. LICENSES OR CERTIFICATIONS: Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license. PHYSICAL REQUIREMENTS: Ability to maneuver in the casino and routinely lift up 25 pounds and occasionally as much as 60 pounds.. Must be able to stand or walk for a minimum of 8 hours and maneuver in or outside the casino. Visual acuity to observe and react to handle internal and external customer complaints or questions. Ability to work in a fast paced environment. Must be able to bend, kneel, twist and stretch/reach above head. Have good dexterity in fingers WORK ENVIRONMENT: We maintain an alcohol/drug-free workplace. Work in casino operations containing second hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed. Assists internal users with computer software and hardware problems. Diagnoses, researches and resolves problems. Records problem notices in logs. Coordinates referrals to appropriate technical, professional or service personnel for service, repair or training. Team-player, self-starter, goal oriented, open minded, flexible and a people oriented professional.

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the HIS Tech I reports to the Health Information Services Manager. This position is responsible for supporting the revenue cycle by retrieving and processing discharged medical records and performing basic Release of Information (ROI) tasks in a timely and efficient manner. Essential Position Responsibilities Transport medical records to the HIS department while obtaining verification of record receipt Assemble and scan medical records utilizing the electronic medical record (EMR) software Remain knowledgeable regarding ROI in order to appropriately assist with release requests Assist other departments and users on location of documents within EMR software Appropriately utilize the transcription system for accessing documents, as needed Effectively communicate with physician offices for retrieval and completion of needed documentation Identify duplicate medical records and combine, as appropriate Perform analysis of documentation in patient chart and utilize for reporting purposes Issue deficiencies for missing information within the medical record Assist with answering correspondence from outside agencies regarding their billing needs Qualifications Education: High School Diploma or GED Licensure and Certifications: RHIT or RHIA certification, preferred. Experience: Minimum 1-year previous experience in an HIS, healthcare, or clerical support role, preferred. Work Environment: This position will spend 50% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 50% of time sitting while performing work in a standard office environment. This position will require transportation between facilities.

We are looking for a service oriented technician who is ready to serve our clients varied needs. We serve a large variety of industries IT needs. The applicant needs to be knowledgeable of the basics of networking, windows troubleshooting, Office 365, Onedrive, and be ready to learn more.

The Service Desk Technician is responsible for providing first level remote and onsite support for our customers. The Technician will process incoming customer requests by either working on them directly or escalating them to an appropriate resource. In addition, the Technician will provide installation, monitoring and maintenance support. Professional appearance and strong communication skills are required. Responsibilities Duties as assigned Monitor service boards and customer tickets Monitor the remote monitoring and management (RMM) system Support Windows 7 and 8 Support common business applications Configure remote-access VPN software for workstations, tablets and smartphones Remove viruses, malware, spyware and SPAM Upgrade, troubleshoot and repair computer hardware Work with CBS teams to install or replace servers and network equipment Fast turnaround of customer requests Complete time reporting in a timely fashion Maintain thorough documentation Experience Basic knowledge of Microsoft Windows Server 2008 R2, 2012, Windows 7 and Windows 8 Experience with Mac OS X Basic understanding of virtualization Experience with configuring and troubleshooting LANs (routers, switches, modems, security appliances) Experience with VPNs Experience with malware removal Experience with cabling and associated equipment. Compensation This position offers a competitive salary with a complete benefits package, including medical, dental, and vision insurance, matching 401K, paid time off, iPhone and corporate car.

Company Cox Communications, Inc. Job Family Group Technical Operations Job Profile Network Technology Technician I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $29.38 - $44.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description As Cox's Network Technology Technician I, you're first in, last out when it comes to keeping our system running. If you're a voracious learner who thrives under pressure, you'll find lots to love in this job. What exactly will you be doing? Well, to put it simply, you'll support system growth and quality performance of all current and future Cox Communications products and services. You'll also be part of a fun workplace culture where your career goals and work-life balance are honored. Keep reading for more details and apply today! What's In It For You? Cox is a company made of amazing people, and we take care of them first. Here's a peek at our best-in-class benefits package and award-winning employee culture: We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies. Our talent is paid what they're worth with a competitive salary package and top-notch bonus & incentive plans. We help you prepare for the future with a 401(k) (that we'll generously match), life insurance and disability insurance. You'll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account and Health Savings Account options, counseling for mental wellness and more. As you grow your family, rest assured that you'll be covered by our inclusive parental leave policies, plus adoption assistance and comprehensive fertility coverage. Want to volunteer in your community? We encourage that, and even provide paid hours for you to do so. Our employees enjoy discounts on computers, entertainment, travel and more. Continuing education and professional development are important, and at Cox we offer both. We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well. And much more! What You'll Do Your tenacious and adaptable personality make you a great fit for this job, where on any given day you may be called upon to: Install, disconnect and troubleshoot video, high-speed internet, telephony and automation services. Perform proactive/reactive maintenance that's needed to restore Hybrid Fiber Coaxial (HFC) networks to Cox performance specifications. Maintain and repair equipment with HFC distribution system. Requisition equipment and supplies from warehouse, and stock vehicle as needed. Maintain company trucks and other equipment per service requirements and safety guidelines. Drive a company vehicle between office and/or home, warehouse and work sites. Monitor the Workforce Administration System (WFA) throughout the day. Communicate with dispatch for help and/or status on service requests. Consult with supervisors and other technicians for advice and aid as needed. Educate customers about their existing services and promote other Cox services. Attend training that may include refresher training and product and service updates. Use small hand tools, power tools, and test equipment. Work with alarms, low voltage electricity and color-coded wires. Who You Are You're a critical thinker and an active listener. You're a problem solver and an issue resolver. The following qualifications are also in your toolbox: Minimum High School diploma/GED with 5 years of experience in related field; OR 7 years of equivalent experience in lieu of a diploma or certification. Post-high school education a plus. 18 years of age Valid state driver's license and a good driving record Minimum of one year of direct customer service experience One year of work experience in a comparable field (e.g. related hands-on trade role) Demonstrated proficiency in Core Technician skillsets. Certifications and licenses, as required by state and municipal laws Successfully meet (and maintain) additional background check requirements for specialized projects/services PC and Windows software skills Stable work history Able to work required shifts and overtime (if necessary) Spanish proficiency desirable in some locations Travel as business needs dictate Preferred Any level degree or certification beyond High School diploma/GED +3 years of experience in related discipline desired. 5+ years of experience specifically in-service installation and repair in multiple service provider and/or telecommunications environment. Physical Requirements Ability to carry and use tools and equipment Requisite ability required to drive a commercial motor vehicle (CMV physical requirements included) Ability to operate aerial lift device (bucket truck) Adequate ability to distinguish different colors of wire Ability to frequently bend, stoop, and crawl The physical limitation of ladder and associated fall protection equipment provided is: Aerial lift (bucket truck) boom capacity is 350 pounds (inclusive of body weight, tools, equipment, PPE etc.) Tools and equipment weigh approximately 50 pounds The physical limitations of applicable equipment (such as aerial lift/buck truck boom, ladder, fall protection harness) includes weight capacities of approximately 300 pounds. Get in and out of a van to retrieve various items. Step heights are 19” Lift 500' rolls of RG 11 Messenger Cable weighing 40 lbs. These rolls are lifted from a height of 12” and placed up to a height of 36”. Raise and lower a ladder roof rack requiring 40 pounds of force with hand heights at 55” - 60”. Compress fittings onto coaxial cables with a crimping tool requiring 19 pounds of force with one hand. Ascend and descend a ladder while wearing a tool belt that weighs 10 lbs. Lift and carry a 63 lb., 28' extension ladder Lift 1000' rolls of Tri-Shield weighing 28 lbs. These rolls are lifted from a height of 12” and placed up to a height of 47”. Lift miscellaneous tools and products within the warehouse and van racks. These items weigh up to 10 lbs. and are lifted from the floor and up to a height of 72”. Lift a 220V power supply weighing 88 lbs. This power supply is lifted from the floor and placed up to a height of 42”. Pull a double vault door with a hand height of 18” - 24” requiring 80 pounds of force. A physical exam to verify the physical requirements above as well as others not listed may be required Ability to climb ladders and/or utility poles and work in high places Ability to work in small places (such as crawl spaces and attics) Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

About the Role: Uniti's team of Network Technicians are vital team members who represent our field operations that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Network Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Network Technicians create meaningful connections with customers that create long-term relationships. *This position will either be filled in Bentonville or Van Buren, AR. Therefore, candidates must reside within 30-40 minutes of either location to be considered.* What You'll Do: Perform routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment Complete post installation tests for call processing functionality and AMA testing Coordinate central office/network equipment, card/SFP insertions, translations, fiber cross-connects and inside wiring activities Perform OTDR tests and understand results Fixed wireless installation and maintenance Safely operate and maintain clean and organized company service vehicle Work in both inside and outside environments Provide stand-by and on-call coverage Maintain central office and remotes including routine and preventative maintenance items Complete necessary safety training and follow safety standards and regulations Report to the Network Infrastructure Local Manager Do You Have? Ability to: perform OTDR tests and understand results understand CLR/DLR and engineering job packs distinguish colors in use of color-coded cable use equipment with maximum load capacity of 275 lbs. lift up to 50 lbs. and work aloft successfully complete required safety training work assigned schedules and extended hours including day, evening, weekend, and holiday hours respond to after hour callouts complete battery and generator testing Basic technology and math skills Valid driver's license and safe driving record Knowledge in the following areas: Cyan nodes SONET OC3/12/48 installation, testing, and troubleshooting WDM/CWDM/DWDM installation, testing, and troubleshooting Fiber training Previous central office (CO) training Experience with the following vendors/ models of transport equipment: Optelian WDM/CWDM/DWDM Juniper Fujitsu WideBank DCS Experience with the following models/ vendors of test equipment: Viavi Smart OTDR Viavi 5800 Midtronics battery test set Even Better: Certifications or training directly related to the position Two-year technical degree in computers or electronics, or the equivalent in work experience Minimum Requirements: Associate's Degree in a technical discipline and 2-3 years technical/telephony experience; or 4+ years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience. This is a safety sensitive position. Physical Tasks- Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33% Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100%| CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%|>15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100% Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100%|>Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33% Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33%| Color Discrimination: 34 - 66% Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33% Equipment Used in Job Performance/Working Environment:Test Equipment,Ladders, Climbing Hooks, Hand and Power Tools, Van Types of Driver's License Required: Driver's License

About the Role: Uniti's team of Network Technicians are vital team members who represent our field operations that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Network Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Network Technicians create meaningful connections with customers that create long-term relationships. ***This position will either be filled in Bentonville or Van Buren, AR. Therefore, candidates must reside within 30-40 minutes of either location to be considered.*** What You'll Do: Perform routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment Complete post installation tests for call processing functionality and AMA testing Coordinate central office/network equipment, card/SFP insertions, translations, fiber cross-connects and inside wiring activities Perform OTDR tests and understand results Fixed wireless installation and maintenance Safely operate and maintain clean and organized company service vehicle Work in both inside and outside environments Provide stand-by and on-call coverage Maintain central office and remotes including routine and preventative maintenance items Complete necessary safety training and follow safety standards and regulations Report to the Network Infrastructure Local Manager Do You Have? Ability to: perform OTDR tests and understand results understand CLR/DLR and engineering job packs distinguish colors in use of color-coded cable use equipment with maximum load capacity of 275 lbs. lift up to 50 lbs. and work aloft successfully complete required safety training work assigned schedules and extended hours including day, evening, weekend, and holiday hours respond to after hour callouts complete battery and generator testing Basic technology and math skills Valid driver's license and safe driving record Knowledge in the following areas: Cyan nodes SONET OC3/12/48 installation, testing, and troubleshooting WDM/CWDM/DWDM installation, testing, and troubleshooting Fiber training Previous central office (CO) training Experience with the following vendors/ models of transport equipment: Optelian WDM/CWDM/DWDM Juniper Fujitsu WideBank DCS Experience with the following models/ vendors of test equipment: Viavi Smart OTDR Viavi 5800 Midtronics battery test set Even Better: Certifications or training directly related to the position Two-year technical degree in computers or electronics, or the equivalent in work experience Minimum Requirements: Associate's Degree in a technical discipline and 2-3 years technical/telephony experience; or 4+ years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience. This is a safety sensitive position. Physical Tasks- Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33% Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100%| CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%|>15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100% Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100%|>Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33% Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33%| Color Discrimination: 34 - 66% Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33% Equipment Used in Job Performance/Working Environment:Test Equipment,Ladders, Climbing Hooks, Hand and Power Tools, Van Types of Driver's License Required: Driver's License

One of our direct client is urgently looking for Network Administrator @ Bentonville AR TITLE: Network Administrator Duration: 6 to 12+ months Rate: DOE Description: Monitors, troubleshoots and maintains network (LAN, WAN, wireless and VoIP) multiplexers, hubs and routers, and uses remote monitoring tools. The duties of this position can be broad and may include such tasks as installing new workstations and other devices, adding and removing individuals from the list of authorized users, archiving files, overseeing password protection and other security measures, monitoring usage of shared resources, and handling malfunctioning equipment. Selects, develops, integrates and implements network management applications for Internet components. Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience. Typically has 0 - 3 years of IT work experience in infrastructure/network environments in network operations, support, maintenance and administration.

The successful candidate will not only leverage their existing network engineering experience to learn the Walmart network and apply their skills within a team of other network engineers, but will also have the opportunity to participate in and possibly lead large deployment projects.What you'll do...About Team: Building the right technology foundation for Infrastructure & platforms is vital to success at the scale of Walmart. Our team builds and maintains the foundational technologies that support the tech organization. Included in this are data platforms, enterprise architecture, DevOps, cloud computing, and infrastructure. All of these products and services are supported by scalable and powerful infrastructure, ensuring a secure and seamless employee and customer experience across stores, digital channels, and distribution centers. What you'll do: Participate in an on-call rotation providing network escalation support for our Network Operations Center(s) Assist in the successful deployment of new equipment and technologies throughout the Walmart and Sam's Club network Collaborate in a team environment, share knowledge, and help provide network solutions that benefit our customers. What you'll bring: Positive attitude and team mentality Attention to detail, ability to clearly communicate ideas verbally and in writing Network engineering experience at large scale Hands-On experience deploying and troubleshooting Versa SDWAN About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey. Benefits: Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, information technology, information systems, electrical engineering, or related area.Option 2: 3 years' experience in large-scale networking environments or related area.Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Information Technology - CISCO Certification - CertificationPrimary Location...805 Se Moberly Ln, Bentonville, AR 72712, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Arisa Health is seeking a IT Support specialist to join our team in Springdale, AR. This is a great opportunity for candidates who are tech-savvy, curious, and ready to grow their skills in a supportive environment. Prior IT experience is helpful, but not required. Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties. This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Programs and Reporting. Work hours: Monday - Friday; 8:00 a.m. to 5:00 p.m. What you will do as a IT Support Specialist at Arisa Health: Support the IT Help Desk including NetSmart connection support Assist with user account management and NIAM access setup Troubleshoot issues related to NetSmart and MyAvatar Complete billing corrections for non-billable services What we look for in a IT Support candidate: Effective written and verbal communication skills Familiarity with Microsoft applications such as Word and Excel General knowledge of internet navigation, basic technical support The ability to work independently and as part of a team Previous Network Technician experience preferred What we offer our team members: A mission driven company dedicated to transforming communities one life at a time. A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. Ongoing training throughout your employment Paid Time Off and Holidays throughout the year to recharge. Company sponsored Whole Health programs designed to recharge our teams. Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area(Fayetteville, Springdale, Rogers, Bentonville)and they are in need of aHelp Desk Support Level II. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halois a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Springdale, AR