Desktop Support Specialist
Network technician job in Cleveland, OH
Working with Desk side support
Answering technical support issues
Working tickets
Assisting with the distribution of hardware across the country
Proactive customer service
Years of Experience needed:
2-3 years IT experience
5+ years in customer service
Level of Education:
H.S. Diploma with technical experience
Systems/Software proficiencies:
Windows 11
Office 365
InTune
Azure
Active Directory
Imaging Process
Certifications/Licenses:
Microsoft Certification preferred
Top Must have Skills:
Great Customer Service Skills
Ability to communicate with client
Top Nice to have Skills:
Willingness to learn
Team Player
Able to collaborate
Infrastructure Technician
Network technician job in Cleveland, OH
Join the C&K Industrial Services Team as an Infrastructure Technician! Are you ready to make a difference in the community by helping keep cities and municipalities safe and efficient? C&K Industrial Services is seeking dedicated Infrastructure Technicians to support our Infrastructure division. If you are committed to professional excellence, we want you on our team! About Us: At C&K Industrial Services, we pride ourselves on our advanced fleet of vacuum trucks, combination vehicles, water blasters, and other heavy equipment. We specialize in a variety of challenging projects, including industrial facility shutdowns, emergency responses, and site remediation. We're looking for team players who value safety, collaboration, and career advancement. At C&K, we believe in teamwork above all. As an Industrial Operator, you'll be part of a collaborative environment where everyone plays a vital role in the success of each project. You will be valued not only for your driving skills but also for your hands-on contributions to the team's work. About the Role: As an Infrastructure Technician, you'll work on essential projects for municipalities, cleaning and inspecting sewer systems, pipelines, and storm drains. You'll operate specialized equipment, including CCTV cameras, water jet equipment to map and clean the pipelines, ensuring they meet industry standards. This role involves working both in the field and underground, in potentially challenging environments, with an emphasis on safety and professionalism. Your key responsibilities include:
Equipment Mobilization: Safely transport, set up, and operate equipment for pipeline cleaning and inspections at job sites.
Mainline & Lateral Operations: Operate "mainline" and "lateral" cleaning equipment for small and large diameter pipes, ensuring cleaning meets contracted standards.
CCTV Operations: Lower and raise cameras into manholes for pipeline inspection, ensuring accurate footage for mapping and analysis.
Sewer System Work: Enter sewer systems to perform cleaning and inspections, following all safety guidelines and best practices.
Professional Interactions: Represent C&K Industrial Services with professionalism when interacting with engineering firms, city representatives, and homeowners.
Traffic Control & Site Preparation: Assist in site preparation and traffic control to ensure a safe working environment.
Who You Are: We're looking for dedicated, safety-conscious individuals who:
Team Player: Ability to work effectively in teams, especially when lifting and moving heavy equipment.
Safety Focused: A strong understanding of safety procedures and a commitment to following all guidelines.
Adaptability: Willingness to work in various weather conditions, including on job sites that may involve heights and confined spaces.
Take pride in their work and hold themselves to high standards of professionalism, especially when interacting with the public.
Are physically capable of handling tasks in varied environments, including underground sewer systems. This will require you to enter confined spaces.
Qualifications:
Valid Driver's License with a clean driving record.
Ability to obtain and maintain a valid DOT medical card.
Comfortable working in varied weather conditions (heat, cold, and rain).
Experience with traffic control or site preparation is a plus.
Ability to read and interpret maps and blueprints.
Physically able to wear personal protective equipment (PPE) and routinely lift 50+ lbs.
Experience with CCTV pipeline inspections is a plus but not required.
What We Offer:
Competitive Salary: With an increase after 90 days, based on performance.
Benefits: Paid time off (PTO) after 90 days, 401(k) with employer match, comprehensive health coverage (medical, dental, and vision), life insurance, AD&D, short-term disability, and an employee assistance program.
Training & Career Growth: Ongoing training in safety, equipment operation, and new technologies. Opportunities to move into leadership roles and advance your skills in equipment and operations.
Paid Time Off: PTO after 90 days.
Uniforms Provided: For a professional look and safety.
Safety Gear Provided: Hard hat, respirator, gloves, harness, and hearing protection. Steel-toed boots are required, but we also offer a safety boot reimbursement program
Per Diem for Travel: If you're assigned to out-of-town projects, we offer per diem support.
Travel: Year-round local work with occasional overnight travel.
Work Schedule:
C&K operates year-round with work that can involve varying hours, including occasional weekend and evening shifts depending on project schedules. Our flexible, 24/7 operations mean that Technicians are given daily schedules with consistent work.
If you're ready to apply your skills to a vital role that helps improve the infrastructure of our communities, join the C&K Industrial Services team and make a difference! Note: This job description provides a general overview of the primary responsibilities and may evolve based on business needs. We comply with Federal DOT regulations; therefore, any use of marijuana, medical or recreational, is not acceptable under our drug-free workplace program.
Computer Field Technician
Network technician job in Bedford Heights, OH
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Systems & Cloud Infrastructure Administrator
Network technician job in Cleveland, OH
infin IT is seeking a highly skilled and motivated Systems & Cloud Infrastructure Administrator knowledgeable in VMware, Veeam, Parallels RAS, Microsoft and SAN storage technologies. This position is responsible for managing and maintaining virtualized environments, leading the effort to provide data protection and disaster recovery readiness, and optimizing storage solutions to support organizational operations. This role requires a proactive problem solver with strong technical skills and the ability to collaborate with other technical teams. This position is in-office, not remote.
Key Responsibilities:
VMware Administration:
Manage, configure, and optimize VMware vSphere environments.
Monitor and maintain virtual machine (VM) performance and resource allocation.
Troubleshoot and resolve issues within virtualized environments.
Plan and execute upgrades, patches, and migrations for VMware systems.
Backup and Recovery with Veeam:
Implement and maintain backup strategies using Veeam Backup & Replication.
Monitor and validate backups, ensuring data integrity and recovery readiness.
Perform periodic disaster recovery tests to validate restore processes.
Troubleshoot and resolve backup and recovery issues
Parallels Virtual Environment Setup and Managment:
Create new client virtual desktop infrastructure
Guide technicians and clients through initial setup and data transfer
Monitor, maintain, and troubleshoot existing environments
SAN Storage Management:
Configure, manage, and monitor SAN storage systems to ensure high availability and performance.
Allocate and optimize storage resources to meet application and business needs.
Monitor storage health and address potential issues proactively.
Collaborate with vendors for upgrades, support, and issue resolution.
General IT Support:
Monitor and manage system performance, capacity, and availability.
Maintain and document system configurations, procedures, and policies.
Provide technical support and guidance to internal teams.
Stay updated on emerging technologies and recommend improvements to infrastructure.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience as a Systems Administrator or similar role.
Expertise in VMware virtualization technologies (vSphere, ESXi, etc.).
Hands-on experience with Veeam Backup & Replication.
Strong knowledge of SAN storage solutions, including configuration and troubleshooting.
Familiarity with Windows and Linux server environments.
Excellent troubleshooting and problem-solving skills.
Strong communication and documentation skills.
Preferred Qualifications:
Certifications such as VMware Certified Professional (VCP), Veeam Certified Engineer (VMCE), or similar.
Experience with cloud platforms and hybrid environments.
Familiarity with scripting languages (e.g., PowerShell) for automation.
Please take this quick survey so we can see how you fit our culture:
Culture Index Scoring
Information Technology Professional
Network technician job in Cleveland, OH
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Cloud Infrastructure Administrator
Network technician job in Wadsworth, OH
Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, TEQSPORT, RCI Off-Road and EVANNEX. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition.
EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems.
Position Overview:
We are seeking a motivated Cloud Infrastructure Administrator to join our Technical Operations team. This role is ideal for IT professionals ready to move beyond help desk and support positions into infrastructure and cloud administration. The right candidate thrives on learning, enjoys solving problems, and approaches challenges with persistence and a can-do attitude. You may not always know the answer right away, but you are driven to find it.
In this role, you will provide technical support, manage Windows, Mac, Linux, and Cloud environments, including enterprise-class platforms such as VMware, AWS, Azure, and Google. You'll be supporting daily operations while building the skills to grow into advanced infrastructure and cloud engineering roles.
This role is based at our Enthusiast Auto Holdings (EAH) Headquarters in Wadsworth, Ohio, supporting multiple banners across our portfolio. This position requires being onsite five days a week.
Key Responsibilities:
Provide first-line support for infrastructure issues, escalating as needed.
Manage and support desktops, laptops, servers (Windows, Linux, Mac), and network-connected devices.
Administer on-premises and cloud environments (VMware, AWS, Azure, Google).
Perform system administration tasks including patching, updates, monitoring, and backups.
Write and maintain PowerShell and Batch scripts to automate tasks and improve system efficiency.
Support virtualization (VMware) and backup solutions (Veeam).
Utilize NinjaOne RMM and Zabbix to monitor and manage systems.
Assist with account and access management across Microsoft 365 and Google Workspace.
Document processes, troubleshooting steps, and standard operating procedures.
Collaborate with engineers and leadership on infrastructure projects, migrations, and upgrades.
Requirements
Bachelor's degree in IT, Computer Science, or related field preferred (or equivalent experience).
1-2 years in IT support, help desk, or system administration.
Technical Skills & Exposure:
Operating Systems: Administration and support of Windows, Windows Server, Linux distributions (Ubuntu, Debian), and mac OS environments.
Cloud Platforms: Familiarity with public cloud services including AWS, Azure, and Google Cloud Platform (GCP), with an interest in expanding cloud infrastructure expertise.
Virtualization & Backup: Hands-on experience with VMware virtualization and knowledge of backup/recovery solutions such as Veeam.
Productivity & Device Management: Working knowledge of Microsoft 365, Intune, NinjaOne, Teams, Slack and Google Workspace, including user account management and endpoint configuration.
Networking: Understanding of core networking concepts, VPNs, and the OSI model, with exposure to troubleshooting connectivity and performance issues.
Security Tools: Awareness of endpoint security solutions including Microsoft Defender, KnowBe4, with a growing understanding of security best practices.
Monitoring & RMM: Exposure to monitoring and remote management tools (Zabbix, NinjaOne, Cloudflare) for system health and performance visibility.
Scripting & Automation: Ability to write and maintain PowerShell scripts for automation and system administration tasks.
Collaboration & Documentation: Comfortable creating technical documentation, knowledge base articles, and SOPs to support repeatable processes and team knowledge-sharing.
Problem-Solving Mindset: Strong analytical skills with the ability to troubleshoot, research, and resolve technical issues across diverse environments.
Adaptability: Flexibility to provide occasional evening, weekend, or on-call support to ensure continuity of business operations.
Continuous Learning: Demonstrated eagerness to learn new technologies, certifications, and best practices in infrastructure and cloud.
Team Engagement: Ability to collaborate effectively with peers, engineers, and architects while contributing to a positive and growth-focused team culture.
Why Join Us?
Opportunity to transition from support to infrastructure/cloud administration.
Exposure to enterprise-level systems and diverse technologies.
Work alongside a collaborative, growth-focused technical team.
Be part of an organization backed by strong investment and positioned for continued expansion.
IT System Administrator
Network technician job in Lakewood, OH
Acroment Technologies is seeking qualified candidates for a Systems Engineer/Network Administrator position at our West Side office. Candidates should exhibit a strong desire to help others with technology. Including, but not limited to, servers, networks, workstations, smartphones, printers, hardware and software. Acroment Technologies offers a relaxed and easygoing work environment, IT career mentoring, advanced IT certification programs, completive salary, and benefits.
Core Responsibilities:
Provide technical support (all-levels) to customers via phone, email and through our ticketing system; ConnectWise.
Respond to service requests in a timely manner (meeting or exceeding our contracted SLAs)
Troubleshoot andresolve client computer issues (mostly PC, some MAC, smartphones)
Act as the point of contact for our clients on all types of requests generated internally via our monitoring systems or externally directly from clients.
Properly classify (priority/categorize) all service requests within our ticket system.
Coordinate additional resources needed to accomplish requested tasks including working with client vendors.
Communicate with customers and additional resources to notify them as to the status of their requests or needed repairs.
Additional Responsibilities:
Complete training programs for our ticketing and monitoring systems.
Recommend improvements to our internal processes to maximize customer service levels
Complete timesheets daily with detailed notes of work completed
Be available for work when scheduled to be on-call (weekly rotation) and attend weekly and quarterly service meetings (after-hours).
Develop rapport with clients as a trusted resource for help
Educate end-users on hardware and software operations as needed
Qualifications and Requirements:
Bachelors degree or related work experience
2 years prior experience working in a similar role at a Managed Service Provider (MSP)
Network+ and Microsoft 365 certifications preferred but not required
Working knowledge of Microsoft 365 administration, Intune, Autopilot, PowerShell and Python
Set goals and be committed to improving your technical and soft skills through company offered and self-guided study to further your career in IT
Strong technological aptitude, work ethic, and problem solving skills
Excellent verbal and written communication skills
Reliable transportation, valid drivers license and valid vehicle insurance
IT Administrator
Network technician job in Avon, OH
IT ADMINISITRATOR Position Type: Direct HirePosition Hours: 9:00am-5:00pm, Monday-FridayPosition Location: Avon, OhioPosition Salary: $70K-$90K/annually Benefits: Full benefits package with employer-covered health, fully covered dental & vision, PTO, 401(k), and more
Job Summary: The IT Administrator will plan, coordinate, direct IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. Duties/Responsibilities:
Troubleshoot and resolve problems with computer/ email/ printer / Phones either autonomously or with outside vendor help when and where required.
Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization.
Define and implement IT policies, procedures and best practices.
Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
Analyze processes, technologies, and vendors continually to find areas for improvement.
Prepare cost-benefit analyses when upgrades are necessary and monitor vendors to ensure that they're offering the best-possible service and value for business needs.
Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
Take responsibility for projects and solutions within the larger business initiative. Ie ( ERP, Automation, or other business functions)
Handle business-critical IT tasks and systems administration.
Research and evaluate emerging technologies, hardware, and software.
Track and maintain hardware and software inventory.
Performs other duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in latest technology for IT systems and management.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Excellent analytical and management skills.
Excellent interpersonal skills.
Through understanding of IT and practical applications to support the company's goals.
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Education and Experience:
Bachelor's Degree in Information Technology or other similar Technical Discipline
4 - 6 years of relevant work experience, managing the functional aspects of all software, hardware, networking and telephony systems for a small to medium-sized business
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
Network Administrator
Network technician job in Cleveland, OH
Job Description
UB Greensfelder currently has an opening for a Network Administrator. A Network Administrator is a skilled and detail-oriented individual who is a confident communicator with strong analytical and problem-solving skills. This role is responsible for implementing, maintaining, supporting, and in some cases developing communication networks within and between our organization to ensure high availability and optimal performance for users including staff, clients, and suppliers.
UB Greensfelder LLP is an Am Law 200 law firm dedicated to exceeding client expectations and delivering superior, customized legal solutions. The firm's attorneys advise regional, national, and global businesses on a wide range of sophisticated legal matters across more than 25 specialized practice and industry groups. Renowned for its best-in-class client service and litigation excellence, UBG was named "2025 Ohio and Missouri Firm of the Year" by Benchmark Litigation and consistently earns top-tier accolades from Chambers and Partners. Established in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., UB Greensfelder has quickly emerged as a super-regional powerhouse firm in the Midwest and in top-tier business centers. For more information, please visit
**************
. Our Business Begins With You .
Network and Security Scope:
Candidates must be proficient in managing and securing the following network types and technologies:
LANs - Local Area Networks
WANs - Wide Area Networks
WLAN - Wireless Local Area Networks
SAN - Storage/System/Server/Small Area Networks
VoIP/SIP - Voice over Internet Protocol Networks
Position Responsibilities Include:
Maintain the networking environment by defining, documenting, and enforcing system standards
Implement new solutions and improve the resilience of the current environment
Monitor network performance, troubleshoot issues, schedule upgrades, and collaborate with architects and vendors
Investigate data network faults in local and wide area environments using multiple sources
Secure network systems by establishing policies and monitoring access
Support firewall environments in alignment with current security policies
Report network operational status and manage related projects
Coordinate and upgrade network, storage and server equipment to the latest stable firmware quarterly
Configure routing and switching equipment, hosted SIP voice services, and basic firewall settings
Configure and maintain storage and compute systems
Provide remote support for on-site engineers and end users during installations
Troubleshoot and resolve issues during initial installations
Manage IP addressing and hosted devices within data centers
Collaborate with project management, engineering, and service desk teams
Collect project requirements and design or maintain solutions for internal clients
Participate in group meetings to share project status and technical solutions
Document technical support provided on the help desk
Assist with technical documentation and quality assurance
Support software testing and updates where network performance is impacted
Provide after-hours helpdesk support, including on-call rotations
Mentor junior IT staff and cross-train team members
Manage multiple high-priority projects simultaneously
Maintain clear communication with supervisors regarding project statuses
Qualified Applicants Will Have:
Bachelor's degree in Computer/Network Engineering, Electrical Engineering, or Computer Science preferred
Minimum of 6 years of network administration experience required
Strong customer service skills
Ability to diagnose and resolve complex software and hardware issues
Experience with network monitoring, log collection, proxy security solutions, firewalls, and IPS/IDS
Adaptability to changing priorities in a 24/7 environment
Strong understanding of routing and switching protocols
Commitment to maintaining security standards
Understanding of business and industry needs and technical demands
Customer-focused mindset and end-user service orientation
Excellent communication skills with non-technical staff
Attention to detail and ability to multitask
Strong analytical and problem-solving skills
Teamwork and collaboration across departments
Organizational and workload prioritization skills
Understanding of computer logic and troubleshooting
Proficiency with Microsoft operating systems and Office applications
Interpersonal skills for training others
Ability to communicate issues to supervisors
Commitment to confidentiality and meeting deadlines
Physical Requirements:
Regularly required to sit, type, and communicate verbally
Occasionally required to stand, walk, and reach with hands and arms
Must occasionally lift or move up to 50-100 lbs of equipment
Regular attendance is required
Travel required approximately 15% of the time
UB Greensfelder recognizes the importance of forming inclusive teams of attorneys and staff to foster an environment where creative solutions are made for our clients, and all have the opportunity to thrive and succeed. We encourage candidates from a variety of backgrounds to apply to be a part of our team.
IT Security Administrator
Network technician job in Twinsburg, OH
The Information Security Administrator is responsible for administering and enhancing the Information Security Program within Giesecke & Devrient America (GDAI), ensuring compliance with PCI DSS, NASPO, SOC 2, ISO 27001, and other relevant regulatory frameworks. This role includes ongoing certification management, risk assessment, policy enforcement, and governance oversight to maintain compliance and security best practices. The incumbent will act as a subject matter expert (SME) in data security, advising and collaborating with various departments on IT security processes, documentation, and risk mitigation strategies.
Key Responsibilities
Security and Compliance:
* Administer and enhance GDAI's Information Security Management System (ISMS) with a primary focus on ISO 27001, PCI DSS, NASPO, SOC 2, and related compliance frameworks.
* Ensure security controls are effective, documented, and aligned with regulatory and industry standards for ongoing audits and certifications.
* Maintain and update security policies, procedures, and governance frameworks in accordance with evolving risk landscapes and compliance requirements.
* Conduct internal security assessments, gap analyses, and external audits to ensure compliance with PCI DSS, NASPO, SOC 2, and ISO 27001.
* Serve as the primary liaison with auditors, regulators, and certification bodies for security compliance matters.
Cryptographic Key Management:
* Oversee and manage the Cryptographic Key Management Program, ensuring adherence to industry best practices for key generation, exchange, storage, usage, rotation, and documentation.
* Maintain and support Public Key Infrastructure (PKI), symmetric/asymmetric key systems, and cryptographic protocols
Risk Management & Incident Response:
* Develop and enforce risk-based security measures, conducting risk assessments to identify vulnerabilities and threats.
* Ensure a proactive security posture by continuously monitoring and mitigating emerging threats to IT infrastructure and applications.
* Lead incident response efforts, investigating security breaches, determining root causes, and implementing corrective actions.
* Track and report on security incidents, ensuring remediation and compliance with breach notification requirements.
Security Awareness & Training:
* Develop and manage a Security Awareness Training Program to educate employees on best practices, policies, and compliance requirements.
* Foster a security-first culture by promoting proactive risk management and secure operational practices.
IT Security Operations & System Oversight:
* Maintain, monitor, and audit security configurations, including firewall rules, intrusion detection systems, VPNs, and endpoint security solutions.
* Ensure the integrity and security of information security appliances, software, and security-related configurations.
* Support vulnerability management efforts, assisting in remediation planning and execution.
* Work with IT teams to implement and enforce network segmentation, secure access controls, and encryption standards.
Education & Certification:
* Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field.
* CISSP, CISA, CISM, PCI ISA, or similar security certification preferred.
Technical Expertise:
* 5+ years of IT/Information Security experience, preferably in a financial services, manufacturing, or high-security environment.
* Strong understanding of security frameworks: ISO 27001, PCI DSS, NASPO, SOC 2, ITIL, COBIT.
* Experience with firewalls, intrusion detection systems, SIEM tools, endpoint security solutions, and encryption technologies.
* Solid knowledge of cryptographic key management, PKI, and security controls.
* Proficiency in MS Office, Visio, TCP/IP, vulnerability scanners (e.g., Nmap), and security analysis tools.
Analytical & Problem-Solving Skills:
* Ability to identify, assess, and remediate security vulnerabilities effectively.
* Strong analytical skills to develop security strategies and defend technical recommendations.
Other:
* Ability to communicate complex security concepts to both technical and non-technical audiences.
* Capable of working independently and collaboratively with cross-functional teams.
* Strong ability to balance security priorities with business operations.
Other Requirements:
* Must be available 24x7 for security emergencies or critical escalations.
* Ability to participate in industry forums and contribute to continuous security improvement initiatives.
LTSS Network Relations Specialist
Network technician job in Cleveland, OH
Hours: M - F Standard Working hours
Travel: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Position Overview:
Develops and maintains positive relationships with providers within a local health plan's LTSS/HCBS provider network. Researches and resolves operational issues.
How You Will Make an Impact:
Works with operational departments to address provider grievances and service issues
Provides explanations to providers regarding contract compliance, company procedures and policies, etc
Recruits, orients and provides high quality service to providers
Identifies sufficient number and location of providers to meet area needs
Acts as a liaison to support contract execution
Identifies key opportunities for provider training
Conducts virtual and in-person provider visits to support LTSS network
Functions as a high level technical resource to resolve or facilitate complex provider issues
Addresses major issues related to systems, customer service issues, new network implementation, etc
Required Qualifications:
Requires a BA/BS degree and a minimum of 3 years experience as Network Services Specialist or as a Trainer; or any combination of education and experience, which would provide an equivalent background.
Preferred Qualifications:
Experience working with LTSS and or Waiver populations preferred
Experience presenting to leadership and varied audiences preferred
Experience with provider relations preferred
Quality background preferred
Interpersonal Skills is a must
Ability to operate independently strongly preferred
Job Level:
Non-Management Exempt
Workshift:
1st Shift (United States of America)
Job Family:
PND > Provider Relationship Account Mgmt
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyIT Security Administrator
Network technician job in Twinsburg, OH
The Information Security Administrator is responsible for administering and enhancing the Information Security Program within Giesecke & Devrient America (GDAI), ensuring compliance with PCI DSS, NASPO, SOC 2, ISO 27001, and other relevant regulatory frameworks. This role includes ongoing certification management, risk assessment, policy enforcement, and governance oversight to maintain compliance and security best practices. The incumbent will act as a subject matter expert (SME) in data security, advising and collaborating with various departments on IT security processes, documentation, and risk mitigation strategies.
Key Responsibilities
Security and Compliance:
Administer and enhance GDAI's Information Security Management System (ISMS) with a primary focus on ISO 27001, PCI DSS, NASPO, SOC 2, and related compliance frameworks.
Ensure security controls are effective, documented, and aligned with regulatory and industry standards for ongoing audits and certifications.
Maintain and update security policies, procedures, and governance frameworks in accordance with evolving risk landscapes and compliance requirements.
Conduct internal security assessments, gap analyses, and external audits to ensure compliance with PCI DSS, NASPO, SOC 2, and ISO 27001.
Serve as the primary liaison with auditors, regulators, and certification bodies for security compliance matters.
Cryptographic Key Management:
Oversee and manage the Cryptographic Key Management Program, ensuring adherence to industry best practices for key generation, exchange, storage, usage, rotation, and documentation.
Maintain and support Public Key Infrastructure (PKI), symmetric/asymmetric key systems, and cryptographic protocols
Risk Management & Incident Response:
Develop and enforce risk-based security measures, conducting risk assessments to identify vulnerabilities and threats.
Ensure a proactive security posture by continuously monitoring and mitigating emerging threats to IT infrastructure and applications.
Lead incident response efforts, investigating security breaches, determining root causes, and implementing corrective actions.
Track and report on security incidents, ensuring remediation and compliance with breach notification requirements.
Security Awareness & Training:
Develop and manage a Security Awareness Training Program to educate employees on best practices, policies, and compliance requirements.
Foster a security-first culture by promoting proactive risk management and secure operational practices.
IT Security Operations & System Oversight:
Maintain, monitor, and audit security configurations, including firewall rules, intrusion detection systems, VPNs, and endpoint security solutions.
Ensure the integrity and security of information security appliances, software, and security-related configurations.
Support vulnerability management efforts, assisting in remediation planning and execution.
Work with IT teams to implement and enforce network segmentation, secure access controls, and encryption standards.
Education & Certification:
Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field.
CISSP, CISA, CISM, PCI ISA, or similar security certification preferred.
Technical Expertise:
5+ years of IT/Information Security experience, preferably in a financial services, manufacturing, or high-security environment.
Strong understanding of security frameworks: ISO 27001, PCI DSS, NASPO, SOC 2, ITIL, COBIT.
Experience with firewalls, intrusion detection systems, SIEM tools, endpoint security solutions, and encryption technologies.
Solid knowledge of cryptographic key management, PKI, and security controls.
Proficiency in MS Office, Visio, TCP/IP, vulnerability scanners (e.g., Nmap), and security analysis tools.
Analytical & Problem-Solving Skills:
Ability to identify, assess, and remediate security vulnerabilities effectively.
Strong analytical skills to develop security strategies and defend technical recommendations.
Other:
Ability to communicate complex security concepts to both technical and non-technical audiences.
Capable of working independently and collaboratively with cross-functional teams.
Strong ability to balance security priorities with business operations.
Other Requirements:
Must be available 24x7 for security emergencies or critical escalations.
Ability to participate in industry forums and contribute to continuous security improvement initiatives.
$$ Giesecke+Devrient ePayments America, Inc. endeavors to make ************************************* accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at ************* or ***************.
Giesecke+Devrient ePayments America, Inc. is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
$$ $$ $$ $$ $$ *************************************************************************************************************
Network Analyst (onsite role in Twinsburg, OH)
Network technician job in Twinsburg, OH
This position is intended to install, maintain, secure, and monitor HCUS's network and server infrastructure including related software. Responsible for testing and implementation of new technology. Also responsible for developing IT policies and procedures and assisting the help desk with complex calls.
Company Overview
At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.
But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.
Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.
Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: ***************************************************
Job Description
Duties and responsibilities
* Network and server installation, administration, maintenance, securing and monitoring including all aspects of the network; including but not limited to:
* Microsoft Windows and Linux servers, including physical servers and hypervisor hosts and guests.
* Storage including SAN and NAS.
* Routers and switches.
* Network and Internet security including the firewall, DMZ, intrusion protection, email security, web filtering and the VPN.
* Uninterruptible power supplies.
* Cabling.
* Maintain, administer and troubleshoot software installed on servers.
* Maintain and administer backups and replication.
* Maintain test environments.
* Develop and test disaster recovery plans.
* Provide advanced technical support on network connectivity issues and end user applications.
* Implement and maintain AV equipment such as projectors and video conferencing systems.
* Support medical device personnel.
* Evaluate, test, recommend and implement new technologies.
* Project Management.
* Vendor management and coordination.
* Develop and maintain system documentation.
* Assist help desk analysts with complex incidents.
* Serve as an additional help desk resource when call volume exceeds the capacity of the available help desk analysts.
* Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
Qualifications
Experience:
* 4 years of applicable experience, with a minimum of 2 years IT help desk experience.
* 2 years installing and maintaining server operating systems.
* Experience with installing and maintaining hypervisor hosts and clients.
* Experience with installing, configuring and maintaining next-gen firewalls, routers and switches.
* Experience managing backups and replication.
* Experience administering a SAN.
* Experience managing complex implementation projects.
* Experience administering Office365 or M365.
* Experience installing, administering, and maintaining servers in Azure or AWS.
* Experience using cloud-based storage in a hybrid environment.
* MCSE: Core Infrastructure.
* Server+, Linux+, or MCSA: Windows Server 2016 or above.
Educational requirements:
* B.S./B.A. degree or technical coursework equivalency.
Certification/Licensure:
* Network+ or network vendor certification.
Special skills or other job requirements:
* Must have strong problem-solving skills.
* Must have the ability to manage and provide support on multiple projects at the same time.
* Must have effective written, oral and telephone communication skills.
* Must have effective interpersonal and team interaction skills.
* Must have knowledge of industry best practices.
* Ability to work independently and as an effective, reliable team member in a fast paced, deadline driven environment and multitask within an environment of rapidly changing priorities.
* Valid driver's license.
Physical requirements
The position requires the ability to perform the following physical demands and/or have the listed capabilities:
* Usual office working conditions.
* Frequently required to sit; talk; or hear.
* Frequently use fingers to type and do other fine motor tasks.
* Occasionally required to stand; walk, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.
* Occasionally lift and/or move up to 40 pounds and team lift up to 80 pounds.
* Specific vision abilities required by this job include close vision, distance vision and depth perception.
Travel
* Occasional (up to 10%) travel may be required based on business need.
In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
EEO Information
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
ADA Information
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************.
Auto-ApplyNetwork Specialist
Network technician job in Akron, OH
The Network Specialist is responsible for day-to-day network operations, troubleshooting, and ensuring network stability and security. They monitor and maintain the network infrastructure, resolve connectivity issues, and implement security measures. They also provide user support and training and collaborate on network upgrades and expansions.
$24.00-$31.00 per hour
ESSENTIAL RESPONSIBILITIES:
Supports and maintains servers, networks, desktop hardware, software, and applications
Identity Management in Entra, active directory and OneLogin
Group Policy cleanup, design and implementation
Management and maintenance of mobile devices in Intune and Apple Business Manager
Support on/off boarding of employees and devices
Maintains the backups, security management, user account management, e-mail systems, internet access, office systems and application support
Maintains current firewall and VPN architecture
Review/support current WAN and LAN infrastructure including various remote connectivity
Management of various software systems to support infrastructure including SIEM, RMM and other management tools
Ownership of Patch Management and application cleanup
Maintain and evaluate security systems and security protocols
Management and maintenance of cloud-based infrastructure, such as Microsoft Office 365 or Azure
Basic phone and voice mail system administration and maintenance
Be a point of escalation for other staff for resolution of technical support issues
Documentation of network infrastructure and applications
Ability to manage projects of various sizes according to agreed-upon budgets and schedules
Required to be part of the on-call rotation of the IT team and take their turn when it comes to nights and weekends
Provides support for peripheral devices such as printers, scanners, cameras, etc.
Supports outside presentations for continuing education presentations that are sponsored by supported practices
Performs other duties and assumes various responsibilities as determined by the IT Systems Manager
EDUCATION AND/OR EXPERIENCE:
High School Diploma or GED is required.
Bachelor's degree in information technology or a related field is preferred. Equivalent education and work experience will be considered.
Certification in Microsoft Azure, EntraID, or Active Directory is preferred.
COMPETENCIES:
Excellent interpersonal, written, and verbal communication skills. This means you need to be able to talk tech with non-techie people and do it well.
Detail oriented with strong organizational skills.
Proven ability to administer the Office 365 Suite, including configuration management, application deployment, and patch updates.
Ability to obtain knowledge and skills on the job or through educational courses
Strong analytical skills and problem-solving ability
Polite, professional, and courteous
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
Ability to effectively sustain multiple, simultaneous tasks
Available to work flexible schedule and additional hours as required, including nights and weekends
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
Physical Activity: Standing, stooping, reaching, walking, lifting, fingering, talking
Physical Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
The worker is required to have close visual acuity to perform each activity of the position
Occasional travel is required for this position and requires a valid driver's license
PERSONAL DEVELOPMENT:
Staff members are required to meet training expectations within their initial 90-day probationary period. This training includes instructional sessions on computer hardware/software used within the organization and other job-specific responsibilities.
The organization encourages employees to actively participate in educational and technical certification opportunities provided, recommended, and sponsored by the company.
IT Systems Engineer
Network technician job in Solon, OH
We are looking for a senior level engineer to help fill gaps in team skillset and provide day-to-day support across both on-prem and cloud environments. The Systems Engineer will work closely with peer technical teams under the Core Infrastructure Technical Team Leader and Infrastructure Director. The ideal person would be an IT Infrastructure "generalist" having a broad range of experience, be a self-starter and can work independently, helping to deep dive into the more complex aspects of the environment based on how the infrastructure is designed. The ideal candidate would have experience multi-tasking across multiple team projects as both a designer and/or implementor. This is not a role of only providing support from monitoring alerts or just packaging apps in SCCM.
Required Technical Experience:
Expert level knowledge in both the Windows desktop and Server stacks.
Including but not limited to SQL, IIS, Active Directory, DNS, DHCP, DFS, PKI, Group Policy.
Expert level knowledge in multiple storage platforms (on-prem and cloud); configurations, back-up methodologies, management, and monitoring.
Extensive experience with virtualization technologies - Nutanix is a plus.
Experienced with endpoint management including SCCM/Intune/Azure Arc in a distributed environment.
Proven experience with IAAS, PAAS, AD Enablement in a multi-cloud setting including Azure and AWS.
Experience applying security frameworks such as NIST or DISM as well as utilizing security /risk management tools in an enterprise.
Solid understanding of networking concepts within Azure and AWS, including VPN, VNet, subnetting, and firewall configurations.
Other Experience:
Experience with Nutanix (AOS/AHV/NUS)
Experience with Veeam Backup and Recovery (on-prem or cloud)
Experience with Meraki, HPE Aruba/Orchestrator, or other SD-WAN technology
Network Analyst (onsite role in Twinsburg, OH)
Network technician job in Twinsburg, OH
This position is intended to install, maintain, secure, and monitor HCUS's network and server infrastructure including related software. Responsible for testing and implementation of new technology. Also responsible for developing IT policies and procedures and assisting the help desk with complex calls.
Company Overview
At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.
But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.
Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.
Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: ***************************************************
Job Description
Duties and responsibilities
Network and server installation, administration, maintenance, securing and monitoring including all aspects of the network; including but not limited to:
Microsoft Windows and Linux servers, including physical servers and hypervisor hosts and guests.
Storage including SAN and NAS.
Routers and switches.
Network and Internet security including the firewall, DMZ, intrusion protection, email security, web filtering and the VPN.
Uninterruptible power supplies.
Cabling.
Maintain, administer and troubleshoot software installed on servers.
Maintain and administer backups and replication.
Maintain test environments.
Develop and test disaster recovery plans.
Provide advanced technical support on network connectivity issues and end user applications.
Implement and maintain AV equipment such as projectors and video conferencing systems.
Support medical device personnel.
Evaluate, test, recommend and implement new technologies.
Project Management.
Vendor management and coordination.
Develop and maintain system documentation.
Assist help desk analysts with complex incidents.
Serve as an additional help desk resource when call volume exceeds the capacity of the available help desk analysts.
Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
Qualifications
Experience:
4 years of applicable experience, with a minimum of 2 years IT help desk experience.
2 years installing and maintaining server operating systems.
Experience with installing and maintaining hypervisor hosts and clients.
Experience with installing, configuring and maintaining next-gen firewalls, routers and switches.
Experience managing backups and replication.
Experience administering a SAN.
Experience managing complex implementation projects.
Experience administering Office365 or M365.
Experience installing, administering, and maintaining servers in Azure or AWS.
Experience using cloud-based storage in a hybrid environment.
MCSE: Core Infrastructure.
Server+, Linux+, or MCSA: Windows Server 2016 or above.
Educational requirements:
B.S./B.A. degree or technical coursework equivalency.
Certification/Licensure:
Network+ or network vendor certification.
Special skills or other job requirements:
Must have strong problem-solving skills.
Must have the ability to manage and provide support on multiple projects at the same time.
Must have effective written, oral and telephone communication skills.
Must have effective interpersonal and team interaction skills.
Must have knowledge of industry best practices.
Ability to work independently and as an effective, reliable team member in a fast paced, deadline driven environment and multitask within an environment of rapidly changing priorities.
Valid driver's license.
Physical requirements
The position requires the ability to perform the following physical demands and/or have the listed capabilities:
Usual office working conditions.
Frequently required to sit; talk; or hear.
Frequently use fingers to type and do other fine motor tasks.
Occasionally required to stand; walk, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.
Occasionally lift and/or move up to 40 pounds and team lift up to 80 pounds.
Specific vision abilities required by this job include close vision, distance vision and depth perception.
Travel
Occasional (up to 10%) travel may be required based on business need.
In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.
For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
EEO Information
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
ADA Information
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************.
Auto-ApplyNetwork Operations Center (NOC) Engineer
Network technician job in Cleveland, OH
Title: Network Operations Center Engineer This position reports directly to the Network Operations Center Supervisor and serves as an integral member of the Everstream Network Operations Center Team. NOC Tier 1 Technicians work closely with VIP customers and telecom carriers to troubleshoot circuit and technical issues for these customers.
Primary responsibilities:
* Analyze issues, troubleshoot, and manage resolution of customer T1, cable, and fiber circuit issues
* Manage carrier repair of customer circuit issues from origin to successful closure
* Follows a basic understanding of the day to day process and procedures
* Responds to customer requests in a timely manner by both email and phone
* Monitors network, responds to alarms and proactively reaches out to customers to determine impact
* Monitors environment and works with other departments to resolve Facility related issues
* Interacts with other departments for troubleshooting internal/external network events
* Assists other departments with customer test and turn ups, service troubleshooting,
* Assists other carriers with head to head testing
* Utilizes downtime for Projects involving network maintenance, documentation updates, ticket cleanup
* Must be flexible to work nights and weekends, holidays (We are a 24x7x365 call center environment)
* Must be available for On Call
Qualifications:
* Working technical knowledge of networks, LANs, WANs, routers, switches, firewalls, circuits, VPN's, workstations, laptops, servers, and cabling systems
* Strong customer service skills
* Strong oral and written skills.
* Creative problem solving and issue resolution skills
* Detail oriented individual with a strong inclination to fully document all actions and conversations
* Working knowledge of Microsoft Word, Excel, and SalesForce CRM
Required Education and Experience:
* Technical degree or certificate such as A+ and/or Network+ from an accredited institution
* 1+ year of experience troubleshooting circuits, LAN, WAN, routers, switches, and network cabling
Preferred Education and Experience:
* 1+ year of customer service experience in a technical support role
* Meraki, Aerohive/Extreme, Ubiquity, Cisco ASA, Firepower
* Juniper / Mist
* Subnetting
Benefits:
Everstream offers competitive compensation as well as a generous employee benefits package, including medical, dental, vision, disability and life insurance policies. Employees are also provided with ample paid time off for both personal and sick time. After 90 days of employment, full time employees are eligible to participate in our 401(k) retirement plan with generous employer match contribution.
Everstream is proud to be an Equal Opportunity and Affirmative Action Employer. Everstream does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, creed, disability, age, pregnancy (including childbirth, lactation and related medical conditions), military and veteran status, citizenship status, marital status, gender expression, genetic information (including characteristics and testing), or any other characteristic protected by applicable law. All employment is decided on the basis of qualifications, merit, and business need. Everstream believes that diversity and inclusion among our team members is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We participate in a pre-employment background check and drug screening process for all positions. We also participate in E-Verify, a web-based system where Everstream inputs Form I-9 information; this information is verified against records available with the U.S. Department of Homeland Security and Social Security Administration to confirm employment eligibility. Those who seek accommodation due to disability can email us at *****************.
Technical Support Engineer
Network technician job in Cleveland, OH
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Technical Support Engineer is responsible for providing advanced technical support and assistance to CrossCountry Mortgage (CCM) employees and CCM affiliates regarding software, hardware, network, and audio/visual technologies.
Job Responsibilities:
Provide escalated technical support to customers and internal teams on complex software, hardware, network, and audio/visual issues.
Diagnose, troubleshoot, and resolve technical issues through research, testing, and collaboration with other teams.
Configure, maintain, and troubleshoot audio/visual technologies such as video conferencing systems, digital signage, projectors, and sound systems.
Create and maintain detailed technical documentation and knowledge base articles for troubleshooting and resolution procedures.
Analyze customer or system requirements and specifications to develop, modify, and implement technical solutions and enhancements.
Conduct testing and quality assurance activities to ensure the functionality, security, and performance of systems and applications; design, develop, and test computer software and operating systems.
Communicate technical information effectively to non-technical customers and stakeholders, providing updates and resolutions in a timely manner.
Train customers and internal teams on new features, functionality, and best practices for software, systems, and audio/visual technologies.
Qualifications and Skills:
Bachelor's degree in Computer Science, Information Technology, related field, and/or equivalent combination of education/experience.
Experience in technical support or a similar role, with a knowledge of software, hardware, network, and audio/visual troubleshooting.
Experience configuring, maintaining, and troubleshooting audio/visual technologies such as video conferencing systems, digital signage, projectors, and sound systems.
Knowledge of programming languages, operating systems, and software applications relevant to the role.
Excellent communication and collaboration skills.
Excellent problem solving skills.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
#LI-CCMREC
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyNetwork Engineer / Microsoft Engineer
Network technician job in Beachwood, OH
I'm a recruiter (headhunter). This service is free to you (the candidate). One of the companies that I recruit for is looking to hire an: Network Engineer / Microsoft Engineer $80,000 to $90,000 salary + bonus Direct hire, full-time employment Beachwood, Ohio
Company
* Salary, benefits, paid time off, paid holidays, 401k match
* Technology viewed as a competitive advantage
* Every person has high visibility and big impact
* Company focused on innovation and growth
* Extensive training program
* Leader in their industry
* Collaborative team
* Open-door policy
Position
* Engineer and/or support of a wide range of technologies in multiple environments including:
* Microsoft 365, Azure/cloud, Windows servers, firewalls, switches, storage, virtualization
* Utilize network monitoring and management tools to performance tune systems
* Work in teams to define designs for business technology initiatives
* Utilize Group Policy to enforce standards for systems
Qualifications
* Experience with servers and networking
* Strong troubleshooting and communication skills
* Certifications are a bonus (A+ MCP MCSA MCSE CCNA CCIE, etc.)
Next step
* Email your resume to Sean.Zetts@RiversideRecruiting.com for more information
Sean Zetts
440-447-0001
Riverside Recruiting
Sr. Recruiter & President
www.RiversideRecruiting.com
www.LinkedIn.com/in/SeanZetts
Sean.Zetts@RiversideRecruiting.com
Network Engineer
Network technician job in Kent, OH
Senior Network Engineer
About QualityIP: QualityIP is one of the fastest-growing technology companies in the IT support industry. We offer comprehensive IT department services, including HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning. Our collaborative approach ensures that we provide the best-fit technology solutions to meet our customers' business objectives.
Position Overview: We are currently in search of a seasoned and self-driven Network Engineer. This role encompasses a diverse range of responsibilities, potentially including project management, strategic planning, and sales support. The ideal candidate will possess excellent communication skills, capable of articulating intricate technical matters to audiences of varying technical proficiency levels. A strong work ethic is fundamental to excel in this role.
Note: This position requires regular on-site work. Candidates must live locally; we are unable to consider applicants residing out of state.
Key Responsibilities:
Collaborate closely with network colleagues to ensure the seamless and dependable operation of software and systems, aligning with business objectives and processes.
Oversee and uphold network infrastructure integrity, encompassing LAN, WAN, WWAN, and Internet connections.
Configure, maintain, and provide support for customer infrastructure as required.
Exercise vigilance in monitoring network security to safeguard against external, internal, or program-based breaches.
Play an integral role in shaping network security strategies and protocols.
Maintain efficient backup and continuity solutions across primary and secondary locations, as well as customer premises.
Employ network monitoring tools to ensure timely identification and response to network anomalies.
Serve as an escalation point for network systems operational challenges.
Develop and uphold comprehensive documentation related to system configuration, mapping, processes, and service histories.
Enhance performance by promptly addressing network issues, conducting troubleshooting, and scheduling necessary upgrades.
Qualifications and Skills:
Demonstrated expertise in infrastructure design and implementation.
Proficiency in devising solutions for intricate routing demands.
Junior-level mastery of firewalls, switches, wireless, and other networking components.
Curiosity, self-motivation, and an eagerness to continuously learn.
Capacity to work autonomously and collaboratively with cross-functional teams.
Willingness to mentor less-experienced colleagues.
Ability to provide valuable insights, guidance, and best practices in problem-solving scenarios.
Strong aptitude for critical thinking, problem resolution, and informed decision-making.
Dedication to delivering excellent customer service.
While a bachelor's degree, networking certifications, ConnectWise or Halo experience, and general technical systems understanding are advantageous, they are not obligatory.
Cultural fit: We are a family-owned business that values accountability, professionalism, and individual growth. At QualityIP, your voice is heard.
Benefits:
Competitive salary with performance-based incentives.
Medical Mutual Health Insurance with HSA & ancillary benefits.
John Hancock Retirement Account - Simple IRA with 3% company match.
Flexible scheduling options.
Paid Time Off.
Certification Assistance- 100% reimbursement for training, course materials, and testing fees.
Crewhu employee recognition and peer-to-peer recognition platform, where team members can celebrate achievements and recognize each other's contributions.
Free company apparel.
Microsoft Workplace Discount.
Keeper Password Manager.
CompTIA content & exam voucher discounts.
If you have exceptional organizational skills and thrive in a high-profile team environment, we would love to meet you!