Network Technician Jobs in South Euclid, OH

Akkodis is seeking a Network Manager with a client located in Akron, OH. Must hold a Bachelors Degree in an IT Discipline to be considered for this position. Will be responsible for the overall direction, planning, and staffing of their team and will work closely with other teams to accomplish the business' needs and strategy. You will serve as technical point of escalation in one or more of managed technologies. Pay/Salary Range $120,00k-$160,00k. Network Manager job responsibilities include: • Manage and lead a high performing technical team and deliver performance feedback, coaching and mentoring. • Encourage teamwork at all levels and cross-functionally. • Maintain and develop staff by orienting, and training employees; develop personal growth opportunities. • Grow and maintain relationships with business leaders and customers at all levels in the organization. • Maintain quality of service by establishing and enforcing team standards. • Actively manage relationships with all related vendors. • Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing technologies. • Complete projects by coordinating resources and timelines with various departments. • Manage support activities to ensure that service level agreements are met or exceeded. • Identify, evaluate, and collaborate with stakeholders regarding opportunities for improvement and provide constructive suggestions for change. • Identify and alert management of problems that will impact progress on projects and other activities. • Recommend information technology strategies for business growth, system performance, security, and other system enhancements by maximizing functionality of existing technologies and providing recommendations for upgrades as needed. • Manage support agreements/budgets/Service contracts as required for responsible technologies. QUALIFICATIONS: • Bachelor in an IT discipline is required. • 10 years related experience is required. • Experience in AWS Cloud/Cisco/Palo Alto and Cisco is required. • Must have experience leading or managing a team. • Experience in managing projects is required. If you are interested in this Network Manager job in Akron, OH then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Gina Manioci at ************ or ************************ Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records.

Responsible for performing the pre-configuration of equipment prior to shipment to customers. The pre-configuration is to be performed in a quality and consistent manner in accordance with documented instructions. Equipment pre-configuration shall also be validated to ensure the proper functioning of the equipment prior to shipment. Key Tasks and Responsibilities: Follow specific written work instructions to efficiently provision and configure IT devices and otherwise prepare for device deployment based on customer requirements. Basic kitting of equipment based on customer requirements. Unbox, re-box and process equipment for shipping. Clean, test, and inspect IT devices. Escalate technical or other issues to your immediate supervisor. Participate in internal departmental and project meetings. Offer suggestions on improving processes and efficiencies. Other duties as assigned. Key Outcomes of the Position: The Configuration Center Technician Associate will consistently follow documented processes to maintain a high degree of quality in work product and customer satisfaction. All assigned work must be completed in a timely and cost-efficient manner. Skills and Attributes Required: Excellent interpersonal, organizational, and communication skills. Demonstrated ability to manage multiple priorities of low complexity. Ability to work independently and to sustain positive relationships with team members, management and customers. Team oriented resource that approaches problems collaboratively. Aptitude to learn various IT disciplines at a basic level. Attention to detail and a strong work ethic required. Qualifications: This is a hands-on entry-level position that will provide a dedicated individual to support team workload. While existing technical certifications are preferred, they are not required. The individual will be expected to pursue the appropriate certifications as detailed by immediate supervisor within the first year of employment. Experience and Educational Requirement: A High School Diploma or GED, with a minimum of 1 year of experience (preferred) or relevant training that is directly related to the duties and responsibilities specified. Valid Driver's License (less than 6 points on license to adhere to insurance requirements). Physical Requirements: The Configuration Center Technician Associate position involves lifting (up to 60 lbs.), carrying, standing, bending, transporting IT equipment 50% of the time. The position also involves the occasional use of basic tools (screwdriver), cleaning solutions, tear down and rebuild of IT components. Finally, the ability to type, work from a computer monitor, communication (written and verbal) and read basic work instructions are a requirements.

The role of the Network and Systems Administrator is to ensure the management and day-to-day operation of networks, data centers and remote server infrastructures for all SOPREMA subsidiaries in North America. It applies security best practices, ensures the updating, maintenance and compliance of systems and equipment at all sites in Canada, USA, South America, Middle East, and Asia-Pacific. This NA role is located at our US Headquarters in Wadsworth, OH, is a member of and will work directly with our international infrastructure team lead by our European colleagues ensuring company policies and practices are maintained. Essential Functions and Responsibilities: Install, monitor, and maintain LAN and WAN networks. Manage networking equipment (routers, switches, access points). Install, monitor, and maintain physical and virtual servers. Ensure compliance across all technologies and sites in Canada, USA, South America, Middle East, and Asia-Pacific. Ensure storage and backup management. Ensure the security of the computer network. Respond to requests escalated by the technical support team. Coordinate the work of external consultants in the execution of certain tasks. Maintain up-to-date documentation around deployed equipment and systems. Ability to think and respond quickly, adjust schedules and operating plans in response to unplanned events. Manage individual projects as assigned including planning, timelines, status updates, and completion of objectives. Build and maintain consultant/vendor relationships Other responsibilities as assigned by manager Minimum Qualifications: Associate degree in computer science including all specialized certifications 7-10 years of experience in similar role Master TCPIP; Active Directory, DNS, VPN, DHCP, GPO. Experience with large remote network architectures. Master virtualization (VMware) and storage technologies. Master Cisco/Meraki technologies, CCNA a plus Master of O365 environment Microsoft Server environment. Structured problem-solving mindset Methodical and rigorous Superior communicator & team player Experience in a large corporate context a plus. Experience in project management and delivery a plus. Working Conditions and/or Physical Demands: Prolonged periods sitting at a desk and working on a computer Occasional travel is required Occasionally requires work outside of normal hours Reports to the NA IT Infrastructure Manager (CA) with a dotted line reporting to NA IT Support Manager (US).

We are seeking a skilled Network Service Delivery Manager to lead the delivery, management, and continuous optimization of LAN, WAN, wireless networking, and advanced solutions including Cisco ACI, Cisco DNAC, and SD-WAN across a large-scale, global enterprise network environment. In this leadership role, you will oversee a team of network engineers, collaborate with business and IT stakeholders, and ensure the seamless operation and growth of high-performance network services. Your expertise in network design, implementation, and troubleshooting will play a critical role in ensuring scalable, reliable, and secure connectivity to support business objectives. Key Responsibilities: Service Delivery Leadership: Oversee the full lifecycle of LAN, WAN, and wireless networking services, as well as cutting-edge technologies such as Cisco ACI, Cisco DNAC, and SD-WAN. Ensure high availability, security, and scalability for enterprise networks while adhering to service level agreements (SLAs). Team Leadership & Development: Lead, mentor, and develop a team of network engineers, fostering a collaborative and high-performance environment. Encourage knowledge sharing, continuous learning, and technical excellence across the team. LAN & WAN Network Management: Manage the design, implementation, and optimization of LAN and WAN solutions, including Cisco Catalyst and Nexus switches, routers, and load balancing. Expertise in BGP, OSPF, MPLS, DMVPN, and QoS is essential for optimizing network performance and ensuring business continuity. Wireless Network Management: Oversee the deployment, management, and optimization of wireless networks, including Wi-Fi 6, Cisco Wireless LAN Controllers (WLC), access points, and site surveys. Ensure robust, secure, and seamless wireless connectivity across enterprise locations. Cisco ACI & DNAC Implementation: Drive the implementation and ongoing optimization of Cisco ACI for data center automation, application-centric network management, and policy enforcement. Utilize Cisco DNAC to automate network provisioning, manage network health, and support digital transformation initiatives. SD-WAN Deployment & Integration: Lead the deployment and optimization of SD-WAN solutions, ensuring secure, cost-effective, and flexible connectivity for remote offices, branch locations, and cloud environments. Manage integration with existing LAN and WAN infrastructure. Project Management: Oversee network projects, such as LAN/WAN upgrades, SD-WAN migrations, wireless rollouts, and ACI deployments, ensuring successful delivery on time, within budget, and to quality specifications. Incident & Problem Management: Lead efforts in troubleshooting and resolving complex network incidents across LAN, WAN, and wireless environments. Conduct root cause analysis and implement corrective measures to prevent recurring issues and ensure network stability. Continuous Improvement & Automation: Promote continuous optimization of network services through automation, performance tuning, and best practices. Leverage Cisco DNAC, Ansible, and other automation tools to streamline network management and enhance operational efficiency. Stakeholder & Vendor Management: Manage relationships with key stakeholders, both internal and external, including network vendors and service providers. Ensure service delivery meets or exceeds expectations and contracts are adhered to. Service Reporting & Performance Metrics: Provide regular performance reports to senior leadership, utilizing network monitoring tools (e.g., SolarWinds, LogicMonitor, Cisco DNAC) to track metrics for LAN, WAN, wireless networks, and SD-WAN services. Compliance & Security: Ensure the network infrastructure complies with internal policies, industry standards, and regulatory requirements. Focus on securing wireless networks, SD-WAN connections, and LAN/WAN access points to protect corporate data and prevent breaches. Risk Management: Identify and mitigate risks related to network performance, security vulnerabilities, and business continuity. Implement disaster recovery and business continuity strategies across the LAN, WAN, and wireless environments. Desired Skills & Experience: Technical Expertise: 12+ years of experience in network engineering with a strong focus on LAN, WAN, and wireless networking technologies. Experience in managing complex networks in large enterprise environments is essential. Strong hands-on experience with Cisco networking technologies, including Catalyst, Nexus switches, Cisco routers, and firewalls for LAN and WAN environments. Expertise in Cisco SD-WAN solutions, including Viptela, and integrating SD-WAN with existing LAN/WAN architectures. Deep knowledge of wireless networking, including Wi-Fi 6, Cisco Meraki, Cisco Wireless LAN Controllers (WLC), access points, and site survey tools. Ability to design and optimize wireless coverage across large campuses and enterprise locations. Strong background in routing protocols (BGP, OSPF), MPLS, DMVPN, QoS, and WAN optimization for enhanced network performance. Hands-on experience in Cisco ACI for data center network automation, network segmentation, and application-centric network policy management. Experience with Cisco DNAC for network automation, analytics, and orchestration across LAN, WAN, and wireless infrastructures. Familiarity with cloud network technologies and integrations (e.g., AWS, Azure) and hybrid network models. Expertise in network monitoring and performance management using tools like SolarWinds, LogicMonitor, Cisco DNAC, and NetBrain. Core Competencies: Leadership & Team Management: Proven ability to lead, inspire, and develop technical teams to achieve service delivery goals while maintaining a high level of technical proficiency. Project & Program Management: Strong experience in managing large, complex network projects, from planning through execution, to ensure timely and successful delivery. Customer & Vendor Management: Ability to manage customer relationships and third-party vendor engagements to ensure effective service delivery and alignment with business goals. Problem-Solving & Troubleshooting: Strong analytical and problem-solving skills, especially in LAN, WAN, wireless, SD-WAN, and ACI environments. Communication: Excellent written and verbal communication skills to interact with senior leadership, cross-functional teams, and vendors. Ability to present technical information to non-technical stakeholders. Strategic Thinking: Ability to think strategically about network architecture, ensuring alignment with organizational goals and long-term IT initiatives. Security & Compliance: Deep understanding of network security, including SD-WAN security, wireless security, and LAN/WAN access control, and ensuring compliance with regulatory and internal policies. Certifications: Cisco CCNP, CCIE or equivalent certifications in networking, LAN/WAN, wireless, and SD-WAN technologies. Certifications in Cisco ACI, SD-WAN, Cisco DNAC, and wireless technologies are highly desirable. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience. Key Attributes: Customer-Focused: A strong customer orientation, ensuring network services meet business needs and exceed expectations. Proactive & Results-Oriented: A proactive approach to service delivery and operational optimization, ensuring that network infrastructure is continuously improved. Adaptable: Ability to adapt to changing business needs and emerging technologies in a fast-paced environment.

Department: Managed Services Job Description: IT Support Specialist Overview: The IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Responsibilities: Operations: Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Note: There may some on-site activity, but this should be very rare. Qualifications Education and Training High school diploma required; college degree strongly preferred Relevant entry-level certifications preferred: Google IT Support Professional CompTIA A+, Network+, Security+ Microsoft MTA ITIL v4 Foundation Experience 0-3 years in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Benefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Schedule: Day shift Monday to Friday Education: Associate (Preferred) Experience: Windows: 2 years (Required) Mac OS: 2 years (Preferred) Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Location: Cleveland, OH 44125 (Required) Work Location: 95% Remote [with flexibility to come on-site for emergency situations].

Direct Hire/ Salaried 100-110K salary You must be a US Citizen or current Green Card holder to be considered. is on site in Independence, OH Client is a rapidly growing organization that's committed to helping team members grow with opportunities for career advancement and continuous skill development. They offer competitive compensation and benefits to support your professional and personal well-being. Key Responsibilities for Network Engineer: Install, configure, and maintain Cisco routers, switches, and firewalls Conduct complex network analysis and resolve intricate network issues Work with data carriers to identify and resolve service issues Support and troubleshoot third-party VoIP technologies and video conferencing tools Monitor and optimize network performance Conduct vulnerability analysis and remediation Provide documentation for security audits Qualifications for Network Engineer: Experience in network administration, with a strong focus on Cisco technologies (routers, switches, firewalls) In-depth knowledge of network services like MPLS, NAT, DHCP, DNS, RSA Familiarity with protocols such as EIGRP, BGP, MPLS, and OSPF Experience with IDS/IPS/URL filtering technologies, such as Cisco Firepower Detail-oriented, with strong communication skills (both verbal and written) If you're interested in this role please reach out to John Radcliff @ ************ or email ***************************** #NetworkAdministrator #CiscoJobs #NetworkEngineer #ITJobs #CiscoCertified #NetworkSpecialist #InfrastructureEngineer #CiscoNetworking #NetworkOperations #CiscoExperts #ITCareers #TechJobs #NetworkSecurity #ITInfrastructure #HiringNetworkEngineers #CiscoNetwork

Wittur is one of the world's leading providers of components, modules and systems for the elevator industry. We have an immediate opening for an Elevator Component Technical Support Engineer whose responsibilities organizing and managing spare parts stock, Spare parts sales, Online Parts Web store management, technical support. Responsibilities Responsible for working with customers to identify and order spare parts. Responsible for processing sales and warranty orders, documenting customer complaints, and creating recommended spare parts quotes for new and existing equipment Establish and maintain interpersonal relationships with customers Interacts with all the departments involved in the organization to process orders & warranties on time to meet customer's deadlines. Conducts proactive calls to customers to check on the possible need for spare parts, replacement, or training for any equipment they have purchased. Management website Web-shop and support the launch of new product lines. Reads engineering drawings to help customers identify parts that are needed. Answers customer's phone calls and emails in a way that positively represents the company. Issues return authorizations and follows through when the parts are returned determining credit that may be due or repairs that may be needed. Maintain and secure a monthly safety stock in Wittur USA Facility. Prepare reports, including weekly schedules, orders follow-up reports; forward and discuss with the Aftersales Manager Technical support Other tasks as assigned by the manager Qualifications 4 year Technical Degree / Bachelor's degree or equivalent education and work experience 2 plus years of Industrial engineering, Mechanical, Electrical, or similar experience Computer proficiency must be a knowledgeable and experienced professional with excellent customer service skills Ability to write reports, proposals and business correspondence Ability to effectively present information and respond to questions from management and customers Ability to define problems collect data, establish facts and draw valid conclusions Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to read and interpret Engineering Drawings and regulation codes. Knowledge of Microsoft Office Suite. Ability to apply and carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situation. Travel may be required based on project requirements We offer a highly competitive compensation and benefits package, including: GMS Medical, dental, vision, Rx coverage for employee plus eligible dependents Life and AD & D insurance, dependent life insurance, long term disability, and HSA, FSA Employer contributions to 401K, PTO, holidays. For additional company information please visit our website at ************** We are an Equal Opportunity Employer.

Join a team recognized for leadership, innovation and diversity As a Tech Support Specialist at Honeywell, you will play a critical role in providing technical support for our Building Automation Systems (BAS) products and solutions in a call center environment. You will be accountable for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our systems, and delivering exceptional customer service to Honeywell accounts. In this role, you will work with cross-functional teams to address customer needs and provide innovative solutions. You will report directly to our Tech Support Supervisor. You will work a 40-hour work week within operational hours of 6:00am to 10:00pm EST, Sunday through Saturday. For the first 90 days, you will be trained in office. After that period, you follow a set schedule of 5 8-hour days within operational days and hours. In addition, this is a hybrid schedule of 3 days in office and 2 days remote. In this role, you will have a significant impact on the efficiency, productivity, and safety of our customers' buildings by providing exceptional technical support and service. KEY RESPONSIBILITIES Provide technical support to customers, troubleshooting and resolving complex issues using the phone and email queues as points of contact. Collaborate with cross-functional teams to address customer inquiries and escalations. Document and track customer interactions and solutions in service management ticketing systems including work order documentation that maintain direct communication with customers about the progress of requests. Verification of proper functioning of hardware and software while communicating with field support personnel and customers in a B-to-B interaction using the highest level of service skills Identify trends and patterns in customer issues to improve product performance, customer satisfaction, and collaborate with multiple levels of management to reach resolutions to stakeholder's expectations. Continuously update your technical knowledge and skills to stay current with the latest industry advancements and product developments. YOU MUST HAVE 2+ years of experience in HVAC technical support or a related role involving Building Automation Systems High school diploma or equivalent WE VALUE Associate degree or certification in electronic technology, HVAC, or Building Automation Systems Experience with Honeywell Building Automation Systems (BAS) products and solutions Excellent problem-solving and troubleshooting skills Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders Strong customer focus and ability to build and maintain relationships BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. To learn more, please visit click here. THE BUSINESS UNIT Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit click here. Additional Information JOB ID: req471271 Category: Customer Experience Location: 6060 Rockside Woods Blvd,Suite 400,Independence,Ohio,44131,United States Nonexempt Global (ALL) Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

We are actively looking for a IT Infrastructure Support. If you or your consultant are actively looking for a new job please share your profile. Role: IT Infrastructure Support Duration: 6+ Months Primary skills 5-8 years of call taking profile with core Help Desk Skills Good documentation skills, knowledge on KB articles Good Understanding of the Enterprise IT Infra set up Good Knowledge on Active Directory. Basic understanding of Applications such as Okta, Lotus notes, Salesforce, Minitab 5+ years' experience supporting wide multiple versions of operating system O365 Administration using Office365 Admin Console. Strong writing and documentation skills a must including being able to train other Engineers as and when required. Good knowledge on trouble shooting email client issues like Outlook. Excellent Hardware and software troubleshooting skills Good understanding in handling Microsoft office suite functionality and troubleshooting skills. Fluent in English, in both oral and written communication Good knowledge in Utility software technical knowledge such as Antivirus and others. Desirable Skills Able to understand the email flow issues internal & external End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.). Demonstrate a high level of customer relationship skills which includes email etiquette. Good Communication skills, follow up skills, Willingness to work in rotational shifts Remote troubleshooting. Role and Responsibilities Primary contact point for end users - Email and Web Tickets Qualify and Open tickets for remediation of events. Troubleshooting of tickets before triaging to next level support Triage Tickets to respective teams. Regular updates and follow-up on tickets in the queue Follow up tickets till closure. Create Knowledge Base Articles Understanding of Basics Hardware accessories/devices and peripherals Excellent oral and written communication skills Qualifications and Education Requirements A Bachelor's / master's degree in computer engineering, Information Technology Knowledge and experience using OS Working knowledge of MS Office (PPT, Excel, Word) Preferred Skills Certification - ITIL V4 Behavioral Attributes Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets Excellent problem solving / troubleshooting skills Displays awareness of customers' stated needs and gives priority to meeting and exceeding customer expectations within stipulated time Explains ideas clearly and logically to others and is attentive in interactions Identifies the target audience for communication and carefully listens to their opinions and feedback. Ability to work in Teams. Thank You Satti Reddy

The Technical Support Engineer is responsible for providing advanced technical support and assistance to CrossCountry Mortgage (CCM) employees and CCM affiliates regarding software, hardware, network, and audio/visual technologies. Job Responsibilities: Provide escalated technical support to customers and internal teams on complex software, hardware, network, and audio/visual issues. Diagnose, troubleshoot, and resolve technical issues through research, testing, and collaboration with other teams. Configure, maintain, and troubleshoot audio/visual technologies such as video conferencing systems, digital signage, projectors, and sound systems. Create and maintain detailed technical documentation and knowledge base articles for troubleshooting and resolution procedures. Analyze customer or system requirements and specifications to develop, modify, and implement technical solutions and enhancements. Conduct testing and quality assurance activities to ensure the functionality, security, and performance of systems and applications; design, develop, and test computer software and operating systems. Communicate technical information effectively to non-technical customers and stakeholders, providing updates and resolutions in a timely manner. Train customers and internal teams on new features, functionality, and best practices for software, systems, and audio/visual technologies. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, related field, and/or equivalent combination of education/experience. Experience in technical support or a similar role, with a knowledge of software, hardware, network, and audio/visual troubleshooting. Experience configuring, maintaining, and troubleshooting audio/visual technologies such as video conferencing systems, digital signage, projectors, and sound systems. Knowledge of programming languages, operating systems, and software applications relevant to the role. Excellent communication and collaboration skills. Excellent problem solving skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. About Us: CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: *********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Core Responsibilities Technical Support Involved in Incident, Problem and Service Request Management. Provide workarounds and solutions based on Service Level Objectives. Deskside and remote support required within Factory environment. Support Microsoft operating systems In the case of Problem Management, report/escalate issue to Service Desk Manager or Senior Service Desk Analyst. Propose or recommend IM&T Services modifications to the Service Desk Manager to reduce user impact. Refers more complex problems to problem managers and/or senior level. Participate to new IM&T Service testing, deployment and stabilization. Maintain and stays current with evolving Information technology. Communication Clarify tickets logged with requesters and communicate about resolution progress. Ensure satisfactory customer service and prompt response times to the requesters. Share her/his support knowledge with peers in the same team and maintain associated documentation Communicate with user community to provide the status of open problems and the changes associated with new solutions Escalate significant issues or outages to the management Develop and maintain good working relationships, resolve problems, and positively influence others in order to successfully produce customer satisfaction. Information Security Ensure security rules implementation as per the policies. Requirements: Certifications/Training in the assigned area will be an added advantage. Minimum 4 years of experience Strong knowledge of Microsoft based operating systems General knowledge of IT infrastructure: LAN, WAN, Windows servers, Active Directory Good knowledge of informatics hardware (PCs, Printers, Scanners, Smartphones etc.) Additional Details Part time opportunity (2 days a week)

Foxconn EV System LLC Job Description – IT Network Engineer FSLA Status: Exempt Reports To: IT Application Manager Direct Reports: None Primary Function: IT Network Engineer provides support services such Networking Device configurations, Security Device configurations, network monitoring, troubleshooting, and other server/network application services. This role provides an exciting opportunity for the candidate to be part of the Foxconn’s EV journey and grow with it. Duties and Responsibilities: Complete network and security device configuration and management. Monitor and provide administration to the network daily. Complete project related task as assigned. Document and enforce IT policies and procedures. Administer firmware updates and patching all networking related equipment. Lifecycle management of networking and related equipment. Physical mount equipment as needed. Troubleshooting fiber and ethernet connectivity issues. Perform other duties and responsibilities as required or requested. Required Education Associate Degree/Bachelor’s Degree or high school diploma/equivalent plus 5 years of relevant processional experience. Required Experience A minimum three to five years of experience in server/network applications required. Deep understanding of IP Networking in a manufacturing environment Deep understanding of network segmentation Deep understand of firewalls and cyber security best practices Required Competencies Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Drives Results - Consistently achieving results, even under tough circumstances. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations. Requires Skills/Licenses/Certifications Excellent troubleshooting skills and the ability to work and communicate with multiple IT and business teams Excellent documentation skills Proficient written and verbal communication skills Solid understanding of Microsoft and Linux server environments Strong troubleshooting skills

DFSO Job Profile : • FSO is hands and feet for Implementation partner & End client both. • He will be pulled for any outage, network, AD, server, data center team, construction, production, operation, development ( wherever they need some physical touch labor to pick up equipment and deliver assets within campus/facility ). • Installing, repairing, and maintaining equipment on client sites • Inspecting and installing equipment on every area of sites ( multiple buildings, multiple floors ) and new technologies • Reporting on project status, identifying root cause of issue & sharing RCA with client in professional format. • This job usually involves frequent traveling to client locations, all sites, all floors ( while assets/monitors in their hands ) • Crawling under the desk to plug/unplug cables/switches. • Responding fast and acting too fast to emergency calls, might require running ( in case lift is not advised to use in emergency situations ). • Shifting & tracking assets/equipment to one place to other based on requirement. Scope of work duties Windows OS, Mobile Devices, O365 Environment, Printing, ID/AD Accounts, Accesses, VPN, Conferencing & Equipment ITSM knowledge Direct, Shoulder Tap availability Shift hours: 8am - 5pm (1 Hour Lunch) Additional Network capability : As you know FSO is hands and feet support for network team on-site. We really need some network exposure so that FSO can understand what they are talking about over the phone. We have dedicated network team, but our FSO responsibility is to co-ordinate with them : Job • Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. • Troubleshooting LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware. • Collaborated exposure in Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP. All must have done along with network engineer. Not expected to do it alone. • Configuring firewalls, routing and switching to maximize network efficiency and security. All must have done along with network engineer. Not expected to do it alone. Right now our FSO haven't seen how it is done, so they go blank to troubleshoot network devices along with my network team (remote).

Support Technician (Hybrid) - Cleveland, OH Tucker Ellis LLP is seeking a dedicated Support Technician to join our IT team in Cleveland, Ohio. This role is essential in providing top-tier technical support for our employees and guests, addressing software, hardware, printer, and audio-video conferencing needs. The Support Technician will act as the first point of contact for technical assistance, managing a range of technical issues through both in-person and remote support. This hybrid role requires on-site attendance for at least the first year and includes a rotating on-call schedule with after-hours and weekend support. Responsibilities: Serve as the primary contact for employees seeking technical assistance. Diagnose and resolve issues related to computers, applications, and network connectivity. Provide both in-person and remote support to address technical needs. Manage desktop and laptop hardware, troubleshoot and repair Microsoft Word documents. Assist with video conferencing tools like Zoom and Teams. Resolve VPN and Internet connectivity issues. Use imaging tools to set up and distribute computers. Perform miscellaneous job-related duties as needed. Requirements: Successful completion of a background check. Ability to work independently and collaboratively, serving a diverse customer base. Strong communication skills and patience to work with users of varying technical skill levels. Proficiency in documenting technical issues and solutions. Solid understanding of Microsoft Windows and Office 365. Minimum one year of experience in application support and troubleshooting, preferably in a corporate environment. Working Conditions and Physical Effort: Work is performed in a standard office environment. Physical tasks may include moving computers, connecting cables, and lifting related equipment. Benefits: Competitive Compensation Comprehensive Medical, Dental, and Vision Insurance Life Insurance and other voluntary benefits 401K/Profit Sharing Paid Time Off (PTO) Equal Employment Opportunity Statement: Tucker Ellis LLP is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Non-Solicitation Policy for Third-Party Recruiters: Please note that Tucker Ellis LLP does not accept unsolicited resumes from third-party recruiters or agencies. Any resumes submitted to our job openings without a valid written search agreement will become the property of Tucker Ellis LLP, and no fees will be paid.

Job Description Take the next step in your IT career as an IT Systems Engineer with a supportive team, tons of room for career growth, competitive salary, and comprehensive benefits! Ashton Solutions is a fast-growing MSP servicing business across the Northeastern Ohio Region. We are looking for an L2 IT Engineer to become a part of our collaborative team. You’ll troubleshoot a wide variety of end-user environments with senior engineers and get the hands-on technical experience that will grow your career. Position Highlights: $55,000+ scalable based upon experience Retirement plan, PTO, health insurance benefits, and bonus plan Hybrid work schedule (up to 2 days remote) after training completed Friendly, people-focused management and technical mentors What You’ll Do: Support common business applications (O365) via email, phone, and on-site support for 100+ SMB’s Maintain client networks and network security (LAN/WAN, firewalls, access points, switches) Troubleshoot a wide variety of on-premises, and cloud environments Oversee new and existing equipment, hardware, and software upgrades Provide guidance to junior members of the team Participate in implementing network security solutions. Prioritize tickets, set client expectations, provide incredible customer service, and accurately document client issues Skills You’ll Need: Strong interpersonal skills, positive mentality, and ability to change tasks rapidly—as a service business, we expect the unexpected to disrupt our plans Confidence and commitment to top-tier customer service in a fast-paced environment Ability to stay organized and follow tasks through to completion with accuracy Willingness and ability to learn new applications and skills 2+ years of hands-on PC support experience Office 365 experience Proficient knowledge of different hardware platforms, cloud services, and line of business applications Ready to apply? Quick apply with your resume OR Get a head start on the application process through our online portal here: ******************************************************************** Powered by JazzHR n2aupLKDvU

Job Description The Network Engineer is responsible for the design, implementation, and maintenance of our global network infrastructure. This position will be part of a team that ensures the availability, reliability, and security of our network systems across our portfolio of companies spanning multiple locations and time zones. The position will also provide technical support and guidance on network-related issues. Successful candidates will be skilled at developing right-sized, contemporary solutions around switching, routing, wireless networking, VPN connections, and cloud networking. Incumbents will have demonstrable experience leading collaboration exercises with peer engineers on network design and security architecture. Skillful document creation and change management techniques will ensure business value realization from the efforts of this role. Duties and Responsibilities: Design comprehensive networking solutions for each business unit. Configure and install network devices and services, such as switches, firewalls, VPNs, wireless access points. Monitor and troubleshoot network performance and connectivity issues. Perform network maintenance and system upgrades outside of core business hours. Implement and enforce network security policies and best practices. Collaborate with peer engineers and vendors to resolve network problems. Document network architecture, configuration, and procedures Travel to set up and maintain compute & networking systems. Provide on-call support for network emergencies. Skills and Experience Requirements: Bachelor's Degree in Computer Science, Information Technology, or equivalent degree / practical working experience. 4+ years of overall experience in midsize or enterprise-scale Information Technology (IT) programs. 2+ years proven experience in Network Engineering or Architecture. Senior/Lead experience a plus. Solid understanding of networking protocols and technologies, such as TCP/IP, IPSEC, OSPF, BGP, QoS, etc. Hands-on experience with network devices and tools from vendors such as Cisco, Meraki, Palo Alto, Fortinet, Auvik, DataDog, Wireshark, etc. Excellent troubleshooting and problem-solving skills Demonstrable skill at communicating complex ideas. Exceptional ability to generate documentation for both end-users and IT peers. Effective ability to deliver solutions in a timely manner, keeping commitments, meeting dependencies, and and aligning to critical priorities. Beneficial Certifications for this Role: Palo Alto Networks Certified Network Security Administrator (PCNSA) Cisco Meraki Solutions Specialist (CMSS) Cisco Certified Network Professional (CCNP) Travel Requirements: Up to 50% travel may be required (domestic and international). Most travel will be two and three-day visits to sites to install, configure, or troubleshoot. Position Dimensions: Reports to the Director of IT Infrastructure. Accountable for delivery standards within the Solution Engineering team. Candidates must be eligible for work in the US without sponsorship. Position will require working time after hours and on weekends to provide on-call support and maintenance/installation outside of business hours. Position Location: Position will be located at any of our US business offices (Twinsburg OH, Boston MA, Nashua NH, New Haven CT, Denver CO, Phoenix AZ, Valencia CA) Position requires at least two in-office days per week. Relocation assistance is available. #trexonhq

Technical Support Specialist: Responsibilities for Technical Support Specialist: - Generates reports - Provides technical input and solutions relative to field service, training, sales and customer requirements. - Prepares documentation to support diagnostic needs. - Responsible for the sale of consumable items and non-contract technical services - Interfaces with Technical Support leadership as required. Preferred Qualifications for Technical Support Specialist: - Bilingual French (Canadian) - Minimum two-year degree or equivalent course experience in computer science/equipment or electronics. - Previous technical sales experience. - Capable of troubleshooting to resolution most problems with products supported - Minimum of 1 year telephone diagnostic/troubleshooting experience preferred The Technical Support Specialist is onsite in Richfield, OH with a salary range of $50,000 - $52,000.

Cavaliers Holdings LLC is committed to delivering epic experiences for our fans, team members, community, and the world. Fueled by a diverse, equitable and inclusive culture, we strive to recruit individuals that will be enthusiastic and purposeful in carrying out our vision as Transformative Leaders in Sports and Entertainment. If you are ready to work in the fast-paced and high-energy setting of the Cavs, Monsters, Charge, Legion and Rocket Mortgage FieldHouse- then we want to talk to YOU! JOB SUMMARY: The Junior Network Administrator will be responsible for supporting the IT Team in managing and maintaining the network infrastructure for our NBA team. Reporting to the ‘Director of Wireless Infrastructure', this role involves working with cutting-edge technology to ensure seamless communication, data transfer, and network security for both game-day operations and daily business operations. This position will work ONSITE at Rocket Mortgage FieldHouse in downtown Cleveland, OH, with occasional support needed at Parma and Independence facilities. This position requires working nights, weekends and occasional Holidays. This position requires on-call availability during select weeks. Local candidates preferred. ESSENTIAL DUTIES & RESPONSIBILITIES: Network Management and Maintenance: Assist in the design, implementation, and maintenance of LAN, WAN, and wireless networks. Configure and maintain network devices such as routers, switches, and firewalls. Monitor network performance and troubleshoot issues as they arise. Implement and maintain network security measures to protect sensitive team data. Game-Day Operations: Ensure reliable network connectivity during games for various systems including scoreboard, replay, and broadcasting equipment. Provide on-site technical support during home games and events. Collaborate with the audiovisual team to maintain seamless integration between network and AV systems. Fast-paced environment with potential for high-pressure situations during live games and events. Team and Staff Support: Assist in setting up and maintaining secure remote access for basketball operations staff. Provide technical support for team communication tools and collaboration platforms. Manage and maintain network-attached storage systems for team video analysis and scouting reports. Documentation and Reporting: Create and maintain network diagrams and documentation. Prepare regular reports on network performance, security, and improvement recommendations. Document all network-related procedures and troubleshooting steps. REQUIRED QUALIFICATIONS: Bachelor's degree in Computer Science, Information Technology, or related field is required. Cisco Certified Network Associate (CCNA) certification is a plus. Additional certifications such as CompTIA Network+ or Security+ are a plus. Seeking candidates with 2-4 years of relevant work experience. Must have experience working with Cisco networking equipment and IOS. Must have a strong understanding of networking protocols (TCP/IP, DHCP, DNS, etc.). Familiarity with network security concepts and best practices. Must have experience working with wireless networking technologies. Seeking experience working in a fast-paced environment under high-pressure situations. Experience working in the Entertainment industry is a plus. Willingness to work flexible hours, including evenings, weekends and occasional Holidays to support games and events is required. Excellent problem-solving and analytical skills. Strong communication abilities, both written and verbal. Ability to work effectively in a fast-paced, team-oriented environment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Other details Job Family Technology & Production Pay Type Salary Employment Indicator Entry Level Required Education Bachelor's Degree

We want you! Do you have a competitive drive to grow with a like-minded team of passionate IT engineers? Are you tired of being held back in a silo and have been dreaming to work in a variety of environments on a multitude of technologies? If so, you could be our next Hybrid IST Engineer to work with our Project team to implement industry leading solutions in the field and support those environments with our TAC team back at our headquarters located in Westlake, OH. We install and manage many solutions including but not limited to: Interconnecting Networks and Data Centers with Managed and Monitored Routing and Switching Enabling Secure Mobility with Wide Scale Wireless Connectivity Securing Teams and Data with Physical and Network Security such as Firewalls, VPNs, Video Surveillance and Access Controls Enhancing Organizational Collaboration and Workflow with Virtual Meeting and Communication Platforms and VoIP with Advanced Emergency Alerting Technologies Why you ll love us: We care. We coach. We lead. DataServ, founded in 1986, continues to use this approach in all we do for our culture. It s truly the people who make working here great. We are social and supportive of one another, providing flexibility when needed. As lifelong learners, promoting from within is a priority to provide our team members opportunities for internal mobility and growth. DataServ offers a competitive compensation plan including 10 paid holidays, PPTO, performance bonuses, 401K (with match), medical, dental, vision, life, STD, and LTD benefits. Team members also enjoy our bright, open, casual environment with standing desks, filtered water, coffee, lunches, kitchen, and outdoor patio along with many other inclusive benefits and perks! About DataServ: For over 35 years, DataServ s primary mission has been to provide technology solutions and services to K-12 schools. With our focus of understanding people and processes, we created the concept of Technology as a Utility so that our K-12 schools can buy only what they need, without having to make an investment in infrastructure. We take pride in helping to align goals, build trust, and add value to exceed our schools technology expectations. For more about DataServ, visit ********************* Qualities we want in you: team player good communicator tech savvy service oriented motivated self-disciplined professional flexible in a fast-paced environment works independently with minimal supervision exhibits strong work ethic detail oriented handles demanding situations/timelines organized responsible/dependable willing to receive/provide feedback to improve performance supportive Sound like you? Visit ************************************* to apply today! What you ll do: Become familiar with DataServ policies and procedures Represent DataServ in a positive manner to colleagues, customer base and vendors Work on the design, implementation and support of wired and wireless network infrastructure, routing and switching, telephony, firewall, video surveillance and access control solutions Add and delete users as required on network servers and applications Perform both routine and emergency maintenance Analyze, recommend and evaluate new hardware and software products for network compatibility Develop, maintain and update a library of technical documentation Assist with staging activities for telephony, wireless, network, and data center installations, as well as various other solutions as needed Participate in customer project meetings Keep current on new developments and techniques in information technology Work with training coordination to help with training initiatives for team member career development Participate on special projects and Technical Assistance Center (TAC) Develop processes, implement effective workflows and embrace best practices Provide redundancy and backup support for other team members Be a supportive team member to others All other duties as assigned What we require: Associates or Bachelor s degree preferred or relevant prior work experience Technical certifications and/or technical training in local and wide area networks and/or communications is highly desirable CCNA preferred within 90 days Obtain additional certifications, as required Availability to work nights and weekends Must be able to travel to various company and customer sites as required Able to frequently travel on a daily basis Overnight travel with extended hours Experience with databases preferred Experience with technology manufacturers (i.e. Cisco, Microsoft, HP, Dell, etc.) preferred Pre-employment drug screening required Pre-employment driver s license and background checks required How you can apply: ************************************* DataServ is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable laws, including race, color, religion, national origin, ancestry, age, gender, marital status, military status, sexual orientation, disability, or medical condition.