IT Help Desk Technician
Network technician job in Airway Heights, WA
JSG is hiring an IT Help Desk Technician in Airway Heights, WA. This is a 6+ months contract opportunity. US CITIZEN
Skills
Act as the first point of contact for internal customers via phone and Service Now
Uses Service Management solutions to log, assign and receive support tickets with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage
Resolves problems with hardware (workstations, printers, mobile devices and servers) and software (Network Access, Microsoft Office, Business Systems, on-premises and online).
Asks questions about the problem and explaining possible solutions
Uses manual and automated diagnostic tools to identify problems and root cause
Updates knowledge base with prescriptive guidance for common problems to improve quality of Tier 0 customer self-service
Escalates incidents and requests Tier 3 support when the problem is more complex
Arranges for a technician to visit the customer if a problem can't be solved over the phone or by email.
Develops and maintains knowledge of legacy, existing, and new PC hardware and software technology.
Participates actively in incident, problem, request and change management processes and their ongoing improvement.
Follows procedures for the installation, deployment and maintenance of workstation hardware and software.
Executes corrective actions as prescribed by other technicians or per standard recovery procedures.
High School Diploma required
3+ years work experience in IT customer service role, able to demonstrate technology skillset in a customer service capacity
Professionally respond to calls, emails, chats and voicemails for customer support.
Troubleshooting and diagnostic / repair skills for peripheral equipment such as printers, document scanners, barcode scanners, handheld devices, and monitors.
Experience using imaging and migration utilities such as SCCM, MDT, and USMT.
Experience troubleshooting Mobile Device Operation Systems (iOS, Android)
Experience troubleshooting Microsoft Desktop Operating Systems (Windows 10/7)
Knowledge of networking fundamentals
Must be physically capable of lifting computers, monitors, printers, parts and supplies and sitting for extended periods of time.
Experience troubleshooting MacOS clients
#D200
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Service Desk Escalation Engineer
Network technician job in Spokane, WA
Job DescriptionWho We're Looking For: Are you the go-to person when tech goes rogue? The one colleagues ping when Wi-Fi acts up or software throws a tantrum? Join us as a Service Desk Escalation Engineer and be the hero who transforms tech chaos into calm. No capes required-just your sharp skills and a passion for problem-solving!Your Mission (should you choose to accept it):
Rescue & Resolve: Tackle escalated tech issues from Level 1-hardware gremlins, software glitches, and network hiccups don't stand a chance.
Build & Conquer: Install, configure, and optimize systems, apps, and devices like a pro (bonus points for creativity).
Secure the Fort: Manage user accounts and security settings to keep our digital kingdom safe.
Document Like a Legend: Track solutions in the ticketing system so your expertise lights the way for others.
Update & Protect: Deploy patches and updates to keep systems running smoothly and securely.
Collaborate: Partner with team members and other IT teams to crush complex challenges.
Be the On-Site Hero: Provide remote
and
in-person support, sometimes saving the day means showing up IRL.
Mentor Newbies: Share your knowledge to help Level 1 techs grow into IT rockstars.
Your Superpowers (a.k.a. Qualifications):
Education: Degree in IT, Computer Science, or related field (or equivalent hands-on wizardry).
Experience: 2-4 years in IT support (you've seen it all, from password resets to network meltdowns).
Tech Mastery: Windows, mac OS, Active Directory, Office 365, and networking are your bread and butter.
Tools of the Trade: Familiar with ITSM tools and ticketing systems (you keep things organized, even when chaos reigns).
Soft Skills: Clear communicator, problem-solver extraordinaire, and a customer service mindset that turns frowns upside down.
Certifications: CompTIA A+, Network+, or Microsoft certs are a plus, but not a must.
Why You'll Love It Here:
Team Vibes: Work with a crew of tech-obsessed, snack-fueled, meme-sharing colleagues who've got your back.
Grow Fast: Level up your skills with real-world challenges that keep you sharp.
Perks: Competitive salary, health/dental/retirement benefits, and company-issued gear (because heroes need tools).
Fun Stuff: Team outings, nerf gun battles, and a culture that celebrates wins both big and small.
The Nitty-Gritty:
Location: Primarily office-based, with occasional travel to client sites (adventure included).
Flexibility: Occasional on-call or shift work (for those who thrive under pressure or live on coffee).
Physical Skills: Able to lift 50 lbs (because cloud storage hasn't replaced
all
the heavy lifting… yet).
Ready to Join the Crew?
If you're ready to fix, troubleshoot, and high-five your way through the IT world, hit “Apply” now. Warning: This role may cause spontaneous bursts of pride, endless learning, and a permanent spot as the office tech guru.
Let's build a smoother digital future-one ticket at a time.
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Now Hiring IT and Telecom Field Technicians
Network technician job in Post Falls, ID
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyJOURNEYMAN BOILER HYDRONIC SYSTEMS TECHNICIAN
Network technician job in Spokane, WA
careersite--jobs--form-overlay#show FormOverlay" data-careersite--jobs--form-overlay-target="cover Button"> Apply for this job blocks--cover--scroll#handle ScrollDown" title="Scroll to content"> Duties and Responsibilities * Has successfully mastered all job duties and responsibilities of the Journeyman Mechanical Pipefitter.
* Supervision, code oversight, planning, and lay out for the installation of equipment and piping systems for Plumbing, Mechanical, and HVAC, systems.
* Demonstrates the ability to read and interpret mechanical, plumbing, electrical, and control, drawings, blueprints, schematics, plumbing and mechanical code specifications for commercial mechanical and plumbing equipment and distribution piping installations.
* Per code requirement, can successfully demonstrate performing the math calculations necessary to properly size mechanical and plumbing piping.
* Successfully supervise installation, repair, or replacement hot water, chilled water, drain distribution systems, and piping circuits including mechanical equipment, plumbing equipment, HVAC equipment, piping types, piping materials, fitting types, valve types, and testing equipment for commercial installations.
* Correcting piping, connections, and terminations on equipment as required. Troubleshoot and test equipment, parts, piping, and fittings for leaks, restrictions, and proper flow.
* Performs preventative maintenance and testing of plumbing and mechanical systems including piping distribution systems, Jetting, and general maintenance.
* Performs plumbing service and testing of plumbing and mechanical systems including piping distribution systems, valves, and fixtures, with ability to fix problems.
* Demonstrates the ability to coordinate with other trades on jobsites, work alone, or as part of a team.
* Maintains workflow schedule to ensure productivity objectives are met.
* Communicates clearly with customers, fellow technicians, support staff, and supervisory personnel.
* Other duties, responsibilities, tasking, and special projects as assigned by management or ownership.
General Job Requirements:
* Good knowledge of plumbing and mechanical code required.
* Operating knowledge of Microsoft Office Software and work proficiency with computers, iPads, and hand-held devices such as smartphones, tablets, etc.
* Desire and ability to learn how to use and interpret Plumbing, Mechanical, and HVAC, diagnostic, and service equipment.
* Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions on rooftops, outside of buildings, and residences, crawlspaces, attics, and other types of confined spaces.
* Perform physical work that requires the regular use of fingers, hands, walking, stooping, and kneeling. Regularly lift or move up to 10lbs, frequently lift and/or move up to 50lbs, and occasionally lift and/or move more than 50lbs.
* Required to work from either a step ladder, extension ladder, or man lift.
* Good work ethic and the desire to advance professionally and personally.
* Demonstrate good customer service skills, communication skills, mechanical aptitude, and common-sense judgement.
* Ability to maintain a positive, willing, and trainable attitude.
* Ability to get along with and work well with people on all levels.
* Work flexible hours and some overtime on occasion.
* Demonstrate a willingness to continue education through available company and industry training.
Skills and Qualifications
* Driver's License
* Journeyman Plumber/HVAC or Equivalent Experience
* EPA Type II or Universal
* Washington Mech 1 or 2 / Idaho Limited Energy
* Washington Electrical 06A / Idaho Journeyman Card
Education and Experience
* High school or equivalent (Required)
* Plumbing, Mechanical, and HVAC piping and equipment: 5 years (Required)
* HVAC Service experience
* Experience in commercial services
* Customer service experience
Affirmative Action/EEO Statement
As an Affirmative Action, Equal Opportunity Employer, Apollo Mechanical Contractors "Apollo" ensures that no applicant for employment or employee of Apollo is denied equal opportunity because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability (mental or physical), genetic information, veteran status, or any other characteristic of his or her relatives, friends, or associates.
All employees are subject to a pre-employment drug screen.
Wage Range $40.00 - $60.00 an hour
Department TRADE Role Journeyman Boiler Hydronic Systems Tech Locations Spokane
About Apollo Mechanical Contractors
Apollo Mechanical Contractors is a Native American-owned business that officially began operations in 1981 under the guidance and vision of owner Bruce Ratchford. Apollo is based in Kennewick, Washington, performing Full Mechanical projects across the United States and around the world. Apollo employs over 2000 people, with annual revenues of over $600 Million.
Apollo Sheet Metal officially began operations in 1981, building on a vision that originated in the mid-1970s by owner Bruce Ratchford. With a decade of experience and expertise in mechanical design and business management, Mr. Ratchford incorporated Apollo in Richland Washington, to serve the Tri-Cities' construction needs. Since 1981, Apollo has expanded its market to include locations across the United States and multiple countries.
Apollo has progressively grown larger than its original scope and has expanded its operations to specialize in mechanical construction for correctional facilities, hospitals, laboratories, high tech data centers, schools, and industrial facilities.
careersite--jobs--form-overlay#show FormOverlay">Apply for this job
TRADE · Spokane
JOURNEYMAN BOILER HYDRONIC SYSTEMS TECHNICIAN
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Systems Administrator
Network technician job in Spokane, WA
Jubilant HollisterStier LLC, Spokane's Largest Manufacturing Company, and well-established member of the business community, provides a complete range of services to support the pharmaceutical and biopharmaceutical industries. Jubilant HollisterStier is a nationally recognized contract manufacturer of sterile injectable vials, and lyophilized products. The Allergy business is a worldwide leader in the manufacture of allergenic extracts, targeted primarily at treating allergies and asthma. Jubilant HollisterStier is a proud member of the Jubilant Pharma family.
Our Promise: Caring, Sharing, Growing
We will, with the utmost care for the environment and society, continue to enhance value for our customers and stakeholders by providing innovative products and economically efficient solutions' through growth, cost effectiveness and wise investment of resources.
Job Description:
TheSystems Administratoris responsible for maintaining the integrity, performance, and security of the organization's IT infrastructure systems. This role involves configuring and managing servers, networks, backups, storage, database, applications and automation systems. The administrator ensures systems run efficiently, securely, and reliably, often collaborating with engineers, analysts, and other IT staff to support business operations. Their duties may include monitoring system health, applying updates and patches, automating tasks, and troubleshooting issues across hardware and software environments.
* Server and Infrastructure Management: Maintain and optimize physical and virtual servers, storage systems, and network components to ensure reliable and secure operations.
* Server Administration: Install, configure, and maintain operating systems, applications, and system services across various environments.
* Backup and Disaster Recovery: Develop and manage backup strategies and disaster recovery plans to ensure data integrity and business continuity.
* Security and Access Control: Implement and enforce security policies, including user authentication, role-based access, and patch management.
* Monitoring and Troubleshooting: Continuously monitor system health, respond to alerts, and resolve performance issues or outages efficiently.
* Automation and Scripting: Create and maintain scripts to automate routine tasks such as deployments, backups, and system updates, improving operational efficiency.
* System Reporting: Generate regular reports on system performance health, storage utilization, and uptime metrics to support capacity planning and operational transparency.
* Audit and Compliance Documentation: Prepare and maintain reports for audits, security reviews, and compliance requirements, ensuring accurate records of system changes, access logs, and backup activities
Qualifications:
* Bachelor's Degree in a related field such as: Information Technology, Computer Science, Information Systems or Cybersecurity required
* Associate's degree in an IT-related field with over 5 years of experience managing systems required
* CompTIA Network+ desired
* CompTIA Server+ desired
* VMware Certified Professional (VCP-DVC) desired
* 3 to 5 years of hands-on System and Server Administration required
* 2 to 3 years of experience supporting Microsoft based infrastructure and key domain services required
* Security Best Practices: Experience implementing encryption, access controls, and vulnerability management desired
* Regulatory Compliance: Familiarity with GMP/GxP, compliance standards governing electronic records, data integrity and system validation desired
* System Administration, Performance Optimization, Backup and Recovery, Security Management and Scripting and Automation experience required
* Ability to lift up to 25 lbs occasionally; prolonged periods of sitting or standing required
Shift: Weekday Days, Monday-Friday
Compensation & Benefits:
This is an on-site, full-time position located in Spokane, WA.
* Hiring Wage: $81,500.00 - $ 119,500 annually depending on experience, with opportunity for growth, promotion and annual raises. Midpoint and above is reserved for employees who have longevity with Jubilant HollisterStier and consistently exhibit outstanding performance over a period of time in the role
* Medical, Dental, Vision, Flexible Spending and Health Savings Accounts
* Life, AD&D, Short and Long Term Disability
* 401(k) with company match
* Generous paid time off plan
* Employee Assistance Program
Unlock your potential with Jubilant HollisterStier! If you're seeking a dynamic and rewarding career, we welcome your application today!
********************************
* Please click on the Spokane, Wa. Link*
Jubilant HollisterStier is an EEO/AA Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you require assistance applying for a position, please contact our HR Department at:
******************************
On-Call IT Field Technician - Spokane Valley, WA - Hiring NOW
Network technician job in Spokane, WA
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
Systems Administrator
Network technician job in Spokane, WA
Full Time Position
Spokane, WA - Hybrid
Our client is adding a Systems Administrator to support a growing infrastructure environment. This role sits just below a Systems Engineer and is ideal for someone with a service desk or early infrastructure background who wants to grow into a full systems engineering role over the next few years.
You will support core servers, virtualization, backups, monitoring and day to day system health. The big qualities that matter here are curiosity, accountability, and the discipline to manage critical systems with care.
What You'll Work On
Maintain and support Windows servers, virtual machines and core infrastructure
Troubleshoot system issues across on prem and cloud environments
Manage backups, DR tasks, patching and access controls
Monitor alerts, daily dashboards and overall environment health
Automate routine tasks through scripting and standardization
Document changes and support compliance and audit activity
What They're Looking For
2 to 5 years in systems administration or infrastructure support
Experience with VMware or similar hypervisors
Comfortable with Windows server environments and domain services
Exposure to cloud platforms is a strong plus
Someone coachable, trustworthy, detail oriented and proactive
Associate degree required, Bachelors Preferred
About Jones Grove
Jones Grove is a people-first IT recruiting partner based in Charlotte with a trusted national reach. We help companies hire with clarity, delivering IT talent that's technically sharp, personally vetted, and built to last.
Our approach blends industry insight with steady communication and a clear process. We cut through the noise, focus on long-term fit, and show up every step of the way.
We are an equal opportunity employer and value diversity at every level of the hiring process. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Field Infrastructure Technician
Network technician job in Spokane Valley, WA
Field Infrastructure Technician Rate of Pay: $21. 63 to $36. 06 hourly DOE Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day.
We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies.
And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people.
We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions: Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors.
We put ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary The Field Infrastructure Technician performs construction duties daily on telecommunication sites.
Supervises job site to assure completion of the scope of work assigned, which includes installation and alignment of back-haul radios.
Additionally responsible for maintaining our fiber optic network during office hours.
Essential Duties and Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Safety and Training • Manager safety at tower/infrastructure sites • Function as main tower climber and internal trainer Infrastructure Operations • Auditing/Troubleshooting of Network equipment on Infra "POPs" (Points of Presence) • Perform installation of Infra equipment at sites • Installation of fiber optic services • Splice fiber drops and ensure continuity end-to-end Vehicle Operation and Maintenance • Operation of company vehicle, driving vehicle with trailer, loading trailer • Perform vehicle maintenance for Infra vehicles Other Duties • May be required to perform additional duties and tasks as required by the Company.
Require Qualifications: • High school diploma or GED.
• Minimum of three (3) years' experience in Telecommunications, including a minimum of one (1) year of climbing experience.
• Proficient in safely climbing and working on telecommunication towers up to 100 feet in height.
• Possess manual dexterity and able to work with essential hand tools.
• Perform high level of craftsmanship in securing equipment, running and securing system cable.
• Knowledge in optical and data transport systems • Knowledgeable in Telecom Industry Quality Standards of Installation.
• Ability to work in near live functioning networks.
• Must have and maintain a valid driver's license, auto insurance, and satisfactory driving record.
• Must complete a pre-employment drug screening.
Knowledge, Skills, and Abilities: • Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
• Strong verbal and written communication, attention to detail, and organizational skills.
• Ability to work within critical deadlines.
• Ability to adjust to rapidly changing priorities and schedules.
• Ability to provide excellent customer service.
Work Authorization Applicants must be currently authorized to work in the US for any employer.
Sponsorship is not available for this position.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining the physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunity to move about.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.
The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer.
Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber.
In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO: Ziply Fiber is an equal opportunity employer.
Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment.
Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
Network Administrator
Network technician job in Spokane, WA
The Network Administrator will be responsible for maintaining, monitoring, and optimizing Glacier Supply Group's network, phone systems, and IT infrastructure across multiple locations. This position plays a strategic role in scaling technology to support new branch launches, increasing transaction volume, and strengthening cybersecurity as the company grows.
The ideal candidate is a hands-on problem solver who understands distribution environments and can anticipate IT needs as we scale toward $80M+ in revenue.
Compensation & Benefits
Competitive salary (DOE) with opportunities for growth.
Comprehensive benefits: medical, dental, vision, 401(k) with company match.
Paid time off, holidays, and professional development support.
Career path with potential advancement to IT Manager or Director of IT as the company scales toward $80M+.
Key Responsibilities
Network & Infrastructure Management
Configure, monitor, and maintain LAN, WAN, and VPN connectivity across all branches.
Manage firewalls, switches, routers, and wireless infrastructure to ensure scalability.
Support branch expansions by deploying secure and reliable IT systems from day one.
Systems Administration
Support and optimize ERP systems (Prophet 21), branch POS, and warehouse management systems.
Maintain server infrastructure (on-premise and cloud-hosted), Active Directory, file shares, and print services.
Oversee Microsoft 365 productivity tools and collaboration platforms (Teams, SharePoint).
8x8 Phone System Management
Administer and maintain the 8x8 cloud-based VoIP phone system across branches.
Configure call routing, voicemail, auto attendants, and system permissions.
Monitor call performance and ensure reliability as call volume increases with business growth.
Train staff and introduce new features to improve efficiency and customer communication.
Cybersecurity
Implement and enforce security policies to protect data and systems.
Perform regular patching, vulnerability scans, and endpoint monitoring.
Ensure compliance with evolving cybersecurity and data protection requirements.
User Support & Training
Provide Tier 2-3 support for escalated network, system, and phone issues.
Train branch employees on IT systems, security practices, and phone functionality.
Scalability & Growth Alignment
Partner with leadership to design IT roadmaps for new branch openings in WA, OR, ID, and MT.
Ensure IT systems can handle higher transaction volumes as revenue climbs toward $80M.
Support enterprise-wide initiatives such as ERP upgrades, cloud migrations, and cybersecurity improvements.
Contribute to disaster recovery and business continuity planning to safeguard operations.
Requirements
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
3-5+ years of experience in network and systems administration, preferably in multi-location environments.
Strong technical knowledge of:
Windows Server, Active Directory, Group Policy
LAN/WAN/VPN administration
Firewalls (Fortinet, Cisco, Palo Alto)
Virtualization (VMware/Hyper-V) and cloud platforms (Azure/AWS)
VoIP phone systems (8x8 strongly preferred)
Familiarity with ERP systems (Prophet 21 experience a plus).
Excellent troubleshooting, documentation, and communication skills.
Preferred Skills
Experience supporting distribution, logistics, or wholesale business operations.
Knowledge of cybersecurity frameworks (NIST, CIS, etc.).
Scripting/automation experience (PowerShell, Python, etc.).
Project management experience for IT infrastructure rollouts.
Salary Description $80,000 - $105,000
Manager of OSP Network Planning
Network technician job in Spokane, WA
Job Title: Manager of OSP Network Planning
Department: Outside Plant
Reports to:Director/ Manager - Outside Plant
About NoaNet
NoaNet is a non-profit mutual corporation providing telecom solutions and services and is headquartered in Gig Harbor, Washington. For over 20 years, NoaNet has operated a reliable public open-access broadband network that today totals over 3,800 fiber miles and touches every county in Washington State. Our organization provides rural areas access to broadband services, supporting more than 100 last-mile providers that serve more than 260,000 customers. NoaNets owner/members are nine public utility districts and a joint operating agency. Learn more about NoaNet at *******************
Career Overview
The Manager of OSP Network Planning provides leadership and strategic direction for NoaNets team of Outside Plant (OSP) engineers, overseeing the full scope of network planning, design, and verification activity. This role manages all professional services projects and ensures the accuracy and constructability of contractor designs and field verificationsdelivering a reliable foundation for Passive Optical Network (PON) deployments across Washington State.
Serving as both a technical and operational leader, the Manager guides network expansion initiatives to align with NoaNets mission and partner objectives. The position ensures that fiber infrastructure evolves to meet community broadband needs, embraces emerging technologies, and supports long-term network sustainability.
Key responsibilities include program oversight for Fiber-to-the-Home (FTTH) initiatives, community broadband partnerships, and grant-funded network development. The Manager directs capacity evaluation, network performance analysis, and future demand forecasting to ensure projects align with strategic and financial priorities.
The role leads the planning and design of backbone, middle-mile, last-mile, and service drop routes, including splicing documentation, cost modeling, and standards for scalability, reliability, and operational flexibility. Vendor and contractor oversight are essential duties, with accountability for quality, budget adherence, and schedule performance.
By defining performance metrics and promoting collaboration across engineering, operations, and administrative teams, the Manager of Network Planning supports consistent, high-quality outcomes across all network programs. This role ensures NoaNet remains a trusted leader in public broadband infrastructuredelivering resilient, high-capacity connectivity that strengthens communities across Washington State.
Responsibilities
Strategic and Proactive Planning
Drive proactive and forward-thinking network planning, supporting NoaNets long-term infrastructure vision and broadband expansion across communities.
Develop and maintain planning frameworks that align with organizational goals, grant requirements, and regional initiatives.
Regularly assess future capacity and growth to maintain a scalable, flexible network architecture.
Technical and Design Leadership
Lead optimal network architecture solutions focused on customer experience, operational efficiency, and reliability.
Direct the identification, review, and technical design of backbone, middle mile, last mile, and service drop fiber routes.
Supervise field teams verifying routes and creating high-level and detailed network designs.
Adhere to NoaNet standards and provide technical guidance for PON (distributed split) and P2P layouts, splicing documentation, and engineering controls.
Oversee the preparation and review of splicing, testing, and certification reports (including OTDR traces and power readings).
Financial and Project Management
Support and lead project budgeting, costing, and business case development for network builds and upgrades.
Ensure robust financial controls and deliverables tracking through all project phases.
Monitor progress and report project status, identifying risks, schedule impacts, and key performance trends to leadership.
Vendor and Partner Oversight
Manage contractor and vendor activities, ensuring design accuracy, installation quality, and schedule adherence.
Establish clear performance expectations and accountability for vendors regarding quality, time, and budget.
Collaborate with partner organizations and suppliers to ensure the successful implementation of network solutions consistent with NoaNet standards.
Customer and Stakeholder Collaboration
Build and maintain strong relationships with community partners, local authorities, and customers for effective project coordination.
Serve as technical liaison to clients and internal teams, ensuring clarity and consensus on design intent and scope of work.
Communicate project updates professionally to ensure transparency and trust throughout all phases.
Team Leadership and Development
Lead and mentor planning team members, fostering technical expertise and accountability.
Promote a collaborative culture grounded in continuous improvement and knowledge sharing.
Standardize best practices within network planning and field verification activities.
Innovation and Continuous Improvement
Provide ongoing guidance on new fiber technologies and evolving design methodologies.
Shape deployment strategies across OSP, transport, and service disciplines for efficient infrastructure growth.
Identify and implement process improvements to increase operational efficiency and solution quality.
General
Perform additional duties as assigned in support of network planning, design coordination, and broadband project execution.
Education, Training, Knowledge, Skills, and Qualifications
Bachelor's Degree or equivalent work experience in Electrical Engineering, Information Technology, Computer Science, Data Communications, Telecommunications, GIS, or Computer Science desirable
5+ years of Telecommunication network experience required
2+ years of Managerial experience required
The qualified candidate will need to have a broad network understanding
Fiber Networks, Middle Mile, Last Mile, Service Drops
FTTP
PON
Fiber Splicing and PON Splitter knowledge
Permitting
Customer Premise solutions
Outside Plant (OSP) architectures consisting of underground, aerial, and building applications.
Joint-Use and Aerial Make Ready Experience.
Permitting Experience, State, Local, Railroad etc.
In-depth understanding of PON architectures to include centralized and distributed splits greenfield MDU/SFU, and inside wiring solutions
GIS experience desirable with platforms such as ARC GIS and QGIS
AutoCAD, Bluebeam, Visio design programs experience
Red-Line and As-Built Experience
Proficiency in common offices tools such as Excel, Word, Powerpoint
Strong interpersonal skills and ability to work cross functionally to achieve positive outcomes
Operate from a customer centered mindset
Works well in a team environment driven by partnerships
Ability to work independently with minimal direction
Availability and Travel Requirements
Position requires availability for the needs of the business
Frequent travel is required based on Project/Customer /Team needs
Other Requirements
Driving a company car may be required: must have a current, state issued drivers license with a clean driving record; must be able to provide proof of valid drivers license and insurance
Must be able to lift and carry up to 50+ pounds
The ability to move safely over uneven terrain
Location
Remote location in Washington State, Location TBD (Successful applicant must reside in WA, OR, or ID)
Salary/Benefits
Salary Based on Experience
Defined Benefit Retirement Plan through the WA State Department of Retirement Systems (PERS)
457b Optional Supplemental Retirement Plan
Medical, Dental and Vision insurance
Accidental Death and Long Term Disability Plan
Combined Paid Leave
11 Paid Holidays
EEO:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.
Disclaimer:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, and responsibilities required of employees assigned to this job.
IT Systems Administrator
Network technician job in Spokane Valley, WA
To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we're passionate. We're dedicated. We give it all we've got and then we get up in the morning and do it all over again. We're farmers and ranchers. We're barrel racers and river chasers. We're honest. We're helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It's what we do every day.
Our Values:
Embrace Authenticity
Encourage Transparency
Promote Learning
Build Trust
Earn Respect
Deliver Value
Serve Our Customers
Job Description
North 40 Outfitters in Spokane, WA is looking to hire a Full-Time IT Systems Administrator to join our team. We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As an IT Systems Administrator at North 40, you will be responsible for maintaining and administering North 40's Network, Server and Phone Infrastructure.
This full-time position requires the ability to work all scheduled shifts between the business hours of Mon-Fri 8 am to 5 pm. This shift can vary and include working weekends and certain holidays and will require flexibility in scheduling based on business needs.
Qualifications
Technical research and development to maintain and enable continuing innovation within the infrastructure.
Accountable for ensuring that system hardware, operating systems, software systems and related procedures adhere to organization values and principles.
You will need specialized expertise and skill in maintaining established standards of quality and accuracy
Bachelor's degree in computer related study; or five plus years of related IT experience and/or training
Microsoft Certifications are a plus (MTA, MCSA, MCSE, MCITP)
Azure/AWS Certifications are a plus (Fundamentals, Associate, Professional, Expert, Specialty)
VMware Certifications are a plus (VCA, VCP, VCIX, VXCDX)
Network Certifications are a plus (CCSA, CCNA, CCNP, CompTIA Network+)
ITIL Foundation, Practitioner, Intermediate, Expert and Master are a plus
Microsoft/Azure Active Directory and Group Policies
Microsoft 365/Teams and Sharepoint administration
IIS, DFS, WSUS, DNS, DHCP, FTP, CA SSL, AD Certificate Services
Firewalls and Networking Hardware (Check Point, Meraki, Aruba, Cambium, etc.)
Wifi Hardware (Meraki, Cambium, etc.)
Network routing and switching (Layer 2 and Layer 3 routing protocols)
Proficient with network troubleshooting toolsets (Packet Captures, Network Mapper, NSLOOKUP, DIG, Debug Logging)
Knowledge and experience in scripting, ie PowerShell, Python
Knowledge and experience working in virtual environments (VMWare, Hyper-V, etc.
Knowledge of VOIP (3CX or similar)
Knowledge of computer systems and business practices.
Advanced experience with Windows and Linux Servers
Backup administration, scheduling, and troubleshooting (Veeam)
Understanding of principals and processes for providing quality customer service
Ability to document System Configuration, Policies, Procedures and Standards
Basic working knowledge of retail policies and procedures
Strong verbal and written communication skills; ability to communicate with others in a clear, understandable, and professional manner on the phone, via email and in person
Ability to work on multiple projects and prioritize projects based on importance with or without direction
Ability to work both individually and in a team environment
Physical ability to easily adapt from sitting for long periods of time to standing and the ability to view a computer monitor for extended periods of time; lifting up to 50 lbs. on an occasional basis while using correct lifting, loading and carrying techniques
Some after-hours system maintenance necessary (on-call)
Some travel between local and regional offices required
Additional Information
BENEFITS & COMPENSATION
We offer a competitive wage ranging $30-$38 per hour, a rewarding work environment, and generous benefits and perks such as paid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells.
North 40 Outfitters is proud to be an Equal Opportunity Employer.
IT Support Engineer - (MSP)
Network technician job in Spokane, WA
Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management)
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
MUST have worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
IT Support Engineer - (MSP)
Network technician job in Spokane, WA
Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management)
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
MUST have worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Spokane, WA
Technical Support Engineer
Network technician job in Spokane, WA
THE COMPANY Security Products and Solutions Group (SPS) is a leading provider of video management, access control, intrusion and business intelligence solutions for the security industry. We go to market under the brands 3xLOGIC, PACOM and Sonitrol. Our team designs, builds and sells both hardware and software solutions. SPS is a Division of Securitas Technology which is a a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.
OVERVIEW
The primary function of this role is to provide application and configuration support to our Dealers/Integrators and assist during the installation and service involving 3xLOGIC video (Vigil) and/or Access Control (Infinias) products. This will be a customer facing role that requires an extensive knowledge of Video Management Systems and Electronic Access Control Systems On-Prem and Cloud Based. The role is a remote-based position, those candidates local to the Fishers office headquarters are encouraged to come into the office once a month. This role is part of the Securitas Products and Solutions group.
Attention to detail and customer relations skills are key to success in this role, and essential in the company's strategy. Excellent written and verbal communications skills, the ability to manage multiple tasks and priorities simultaneously and strong analytical and problem-solving skills are a must to be successful in this role. The ability to logically follow order of operation troubleshooting to ensure resolution of a customer issue in a timely manner is also a must.
ROLES & RESPONSIBILITIES
* Develop and maintain an extensive working knowledge of your supported 3xLogic products.
* Learn and maintain a fundamental understanding of all product operating environments.
* Work with 3XLogic customers to diagnose and resolve all hardware and software issues, answer questions and alleviate concerns.
* Remotely install, configure and deploy software on physical servers as well as virtualized environments.
* Troubleshoot system reported issues
* Troubleshoot network connectivity issues
* Be the liaison between the customer and engineering teams.
* Work collaboratively with the sales, engineering, and product development teams to ensure all are aligned with the customer needs.
* Efficiently and effectively provide detailed documentation of customer interactions in the ticketing management system
* Other tasks as assigned by management.
QUALIFICATIONS, SKILLS AND EXPERIENCE:
* Background in Video and Access Control Security Systems
* Strong organizational skills
* Excellent verbal and written communication skills.
* Ability to transfer knowledge and translate technical concepts to non-technical customers.
* Ability to learn in a fast-paced environment
* Functional knowledge of Windows 10, Server 2008 to current
* Experience in troubleshooting system hardware, software, and integration issues
* Experience in using and setting up virtualized environments
* Experience in basic network and firewall setup and troubleshooting network communication issues
* Strong knowledge of database architectures and methodologies, ideally of Microsoft SQL Server 2008+ and the ability to manipulate data effectively and efficiently using SQL.
* Excellent knowledge of VM Environments and Microsoft Clustering.
* Ability to work without direct supervision
3xLogic believes in giving each applicant an equal opportunity to succeed on their own merit. We strive to hire employees that reflect and support the diverse perspectives, experiences and needs of employees and our communities including but not limited to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability. We remain committed to upholding the values of equity, diversity, and inclusion in our work environments.
IT Systems Engineer
Network technician job in Spokane, WA
Job Description
Who We Are:
Inland Group is a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. Based in Spokane, WA, with properties across the United States, we have led with heart for the past 50 years. Collectively with our in-house management company, Axis Residential, we have set ourselves apart as an industry leader who genuinely cares for our people and our product. Our success is a result of our team and culture- we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team. We love what we do, and we are committed to excellence in our work.
The Position:
We are seeking a people-focused IT Systems Engineer to join our team in Spokane, WA. to As the IT Systems Engineer, you will be responsible for managing, maintaining, and enhancing the organization's IT infrastructure to ensure optimal performance, security, and reliability. This role requires deep technical expertise, strong problem-solving skills, and the ability to design and implement scalable solutions that support business growth. The ideal candidate is proactive, detail-oriented, and capable of leading complex projects while mentoring junior staff.
Design, configure, and maintain servers, storage, and virtualization infrastructure across on-premises and cloud environments (e.g., VMware, Hyper-V, Azure, AWS).
Administer and secure Active Directory, Microsoft 365, Okta, and related identity management systems, including group policies, SSO, and MFA.
Manage core infrastructure services (DNS, DHCP, Group Policy, certificate/PKI, file/print, remote access) to meet uptime, performance, and security objectives.
Oversee network operations, including firewalls, VPNs, switches, wireless systems, and WAN connectivity.
Manage backup, disaster recovery, and business continuity plans to ensure data integrity and rapid restoration.
Monitor system performance, capacity, and security posture; propose improvements and drive automation to increase efficiency.
Contribute to IT policies, standards, and procedures aligned to enterprise governance and security frameworks, and support internal and external audits.
Automate routine administration and configuration management using scripting and infrastructure-as-code tools where appropriate.
Serve as Tier 3 escalation for complex incidents and problems, coordinating with vendors and service providers common in mid-sized environments.
Lead or co-lead infrastructure projects such as upgrades, migrations, hardware refreshes, and SaaS/PaaS integrations, including planning, risk assessment, and documentation.
Mentor junior administrators and service desk staff, providing guidance, knowledge transfer, and informal technical leadership within the team.
Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional tasks in order to meet the needs of the organization.
What We Are Seeking:
Must be a team player who takes a “we over me” approach to building and sustaining relationships with others.
Must be determined, ambitious, and self-motivated.
Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience in enterprise environments preferred; high school diploma or equivalency certificate required.
7+ years of progressive systems administration/engineering experience, with at least 3 years supporting multi-site or mid-sized enterprise infrastructures.
Expert-level experience with Windows Server, Active Directory, Group Policy, and Microsoft 365/Azure AD; Linux experience is a plus.
Strong understanding of networking fundamentals (TCP/IP, VLANs, VPNs, routing, DNS) and security principles relevant to enterprise environments.
Demonstrated experience with backup/DR platforms and enterprise monitoring tools.
Proficiency in virtualization (VMware or Hyper-V), networking concepts (TCP/IP, VLANs, routing), and security practices.
Experience with infrastructure automation tools (PowerShell, Terraform, Ansible) and monitoring platforms (e.g., SolarWinds, Datadog, PRTG, etc).
Strong understanding of cybersecurity principles, identity governance, and incident response workflows.
Strong communication and documentation skills; ability to work effectively with stakeholders across departments in a growing organization; ability to manage multiple priorities in a fast-paced environment.
Must be proficient in speaking, reading, and writing in English.
Valid driver's license and insured, operable vehicle.
Compensation and Benefits
Competitive salary, $105,000 - $110,000 (based on experience).
Bonus incentive.
Annual performance review with potential merit increase.
Medical, Dental, & Vision insurance.
Flexible Spending Accounts- for healthcare and dependent care.
Disability, AD&D, and Life insurance.
401(k) with 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.
Relocation assistance available.
Physical Requirements:
Sitting: 2-7 hours/day.
Walking: 1-2 hours/day.
Climbing: 0-3, stairs.
Lifting: 10-25 lbs. rarely.
Endurance: light to moderate energy requirements.
Manual Dexterity: frequent fine motor skills.
Near Vision: minimal near vision.
Environmental and Safety Factors:
Weather: work is primarily indoors in a temperature-controlled office environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
Noise: frequent exposure to typical office environment noise levels including conversational voice levels; infrequent exposure to high-volume office equipment (e.g., shredder).
Pace of Work: great, multi-tasking/pressure paced environment.
Here at Inland Group, we are committed to offering an inclusive and accessible experience for all job applicants and associates. We are proud to be an equal opportunity employer, and we do not discriminate against applicants or associates based on race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law. A
pplicants with disabilities may be entitled to reasonable accommodation for the job application and hiring process. If you need assistance completing this application due to a disability, please contact our Human Resources Department.
Network Support Specialist II
Network technician job in Spokane, WA
This is a professional/technical support position reporting to the Network Technologies Engineer. The position is responsible for activities relating to college-wide technical, telecommunication and network management and support training and assistance. An employee in this position is expected to utilize independent judgment in making decisions in accordance with established professional guidelines, technical standards and college policies and procedures.
Essential Functions/Duties
Essential Functions/Duties:
* Maintain regular attendance.
* Manage inventory of networking equipment and departmental equipment.
* Administer, Configure, and Maintain College Networking Environment (LAN, WAN), Virtualized Servers, and VoIP system. Azure/AD.
* Administer, Configure, and Maintain College Backup System.
* Document Network Changes as well as maintain and Enforce Security Best Practices.
* Assist Network Technologies Engineer on tasks as directed.
* Work with vendors/contractors to facilitate networking projects.
* Provide one-on-one end-user technical support and interaction with customers in a highly professional and competent manner.
* Commute between campuses as needed to resolve problems.
Typical Qualifications
Required Skills:
* Ability to work independently with the responsibility for planning details of procedures and methods to obtain definite objectives and to make decisions within the broad limitations of policies and professional standards.
* Experience with Microsoft Technologies including Server, Exchange, DFS, DNS, DHCP, File/Print Servers, IIS, Active Directory, Group Policy, and Webex.
* Experience with Azure and active directory (AD): Provisioning resources and maintaining the cloud environment by adding new servers or databases as needed.
* Experience with Cisco Technologies including VOIP, Routing, Switching, and Wireless.
* Experience with Server Virtualization technologies.
* Experience in programming/scripting to enhance network management functions and capabilities.
* Experience with structure cabling termination methods and standards.
* Good organizational skills, with special attention to detail. Good oral and written communication skills. Ability to work well with others. Good human relations skills. Ability to maintain confidential information.
* Certification Required: CCNA.
* Recommended Certifications: CCNP, AZ-800.
* Four years of networking experience is recommended.
* Must possess demonstrable experience in MS Office, MS Project, and Visio.
Working Conditions/Additional Information
* Must be able to come in on weekends and holidays as needed to complete planned projects.
* Must be able to work proficiently in a busy, multi-office work area.
* Must be flexible and able to adapt well to changes.
Salary and Benefits Information
* This position is level C17.
We offer a comprehensive benefits package that includes medical, dental, and vision coverage; short-term disability; paid holidays and sick leave; vacation (excluding faculty positions); retirement benefits for eligible employees; and college fee waivers.
Required Education
* Graduation from a standard high school (or equivalent) is required.
* CCNA Certification required.
Preferred Education:
* A 2-year degree or equivalency in Information Technology or Networking Engineering from an accredited school or college is preferred.
Required Experience:
* Two years of Information Technology work experience with two years of direct support of network and/or telecommunication systems.
Preferred Experience:
* Recommended Certifications: CCNP, AZ-800.
* Four years of networking experience is recommended.
Supplemental Information
Submissions that do not include all parts of the following required information will not be considered:
* a resume.
* an electronic job application (all sections MUST be completed).
* CCNA certification.
Important Information
* If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
* Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship.
* To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
* Polk State College is a drug-free workplace.
* Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis.
* Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
* Polk State College does NOT provide relocation assistance for this position.
Equal Opportunity Statement
Polk State College does not discriminate on the basis of race, color, national origin, ethnicity, sex, age, religion, sexual orientation, gender transition, marital status, genetic information, disability, or pregnancy in its programs, activities, or employment. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Title IX Coordinator
999 Avenue H, NE
Winter Haven, FL 33881
************
*******************
We encourage applicants to provide feedback of their experience or request help at ****************.
Easy ApplyField Engineer/Microwave Tower Technician
Network technician job in Spokane, WA
Tower Pros is the dedicated field operations support team for some of the most successful HFTs in the world. It is our responsibility to build and maintain first-in-class wireless networks that compete in the fast-paced, ever-evolving landscape of financial markets. This is a position for Engineers / Rigging climbers that are truly interested in having their skillsets consistently challenged and actively want to learn new skills as the needs of the business grow. We are focused on a team environment and the most successful applicants will work as part of a team to constantly deliver and improve on the work produced.
TowerPros is seeking a technically skilled Field Engineer / Microwave Tower Technician to build and maintain a sophisticated high-performance wireless network across the Upper Midwest and Northwestern United States.
What You'll Do:
Promptly respond to network outages.
Diagnose, troubleshoot, and repair equipment in an efficient and timely manner.
New construction and maintenance of existing infrastructure on towers, rooftops, and other communication structures to ensure consistent, best-in-class quality and reliability.
Proactively communicate realistic timeline expectations for assigned tasks.
Provide informational daily reporting on job progress and operational or maintenance issues.
Become the on-site technical resource for sub-contractors during new construction.
Participate in continuous trainings for new skillsets.
Regular completion and passing score of all mandatory company certifications.
Safely operate all supporting equipment, including vehicles, and rigging equipment.
Regular daily travel.
Other duties as assigned or needed.
Skills You'll Need:
Successfully completed an Authorized Climber/Rescue course and received the course certificate.
Experience rigging various communication structures and working with a capstan winch.
Ability to drive a commercial motor vehicle and meet all driver qualification requirements mandated by the Federal Motor Carrier Safety Administration for drivers who do not require a commercial driver's license (“CDL”).
Willingness to take on and learn new tasks, as needed.
Reliable and predictable availability.
Reliable transportation.
Must be highly motivated and proactive.
Basic network and subnetting knowledge.
Comfortable with Microsoft Office and using a PC.
Ability to maintain clean, safe, and orderly working environments.
Flexibility with regards to work priority changes.
Strong analytical and creative problem-solving abilities.
Preferred:
Microwave technology and/or millimeter experience.
Experience with installation of mounts to towers and other communication structures.
Microwave antenna & equipment installation, path alignment, and troubleshooting.
Experience and knowledge of AC and DC power systems including wiring of both types.
Experience terminating and installing various sizes and types of coax cabling from 3/8” to 1”.
Capable of troubleshooting with Spectrum Analyzer and Cable/Antenna Analyzer.
Knowledge of basic RF theory and understanding simple signal flow concepts.
Knowledge of various industry best practices for cabling, safety, and rigging.
Valid OSHA 10 certification preferred.
Intermediate to advanced PC knowledge.
Physical Requirements:
Ability to competently climb all types of structures and towers up to 600 feet if required;
Majority of towers climbed are between 150-400 feet.
Ability to work overtime, evenings, and on call required. Occasional weekend work is required as needed or as part of on-call.
Ability to work outside or inside in hot and cold weather conditions for long periods of time.
Long haul driving of CMV (work truck), sometimes up to 14 hours in a work shift;
Required to be on feet/standing in one place 60% to 100% of the work shift.
Required to lift/carry equipment and tools as follows:
Over 150 lbs. - 1% of the time
75 - 150 lbs. - 5% of the time
25 to 75 lbs. - 50% of the time
1 to 25 lbs. - 90% of the time
Travel Requirements:
Travel is 90 -100%. Deploy from home.
(Sioux Falls) Operations are typically between Dubuque, IA and Miles City, MT.
(Spokane) Operations are typically between Everett, WA and Miles City MT.
Occasional travel outside of these areas will be required as needed.
Overnight stays will be required when traveling.
Please note that TowerPros operates commercial motor vehicles as a private carrier registered with the Federal Motor Carrier Safety Administration (the “FMCSA”), and the ability to drive TowerPros' commercial motor vehicles is an essential function of this position. In order to comply with federal regulations, any candidate for this position will be required to meet all driver qualification requirements mandated by the FMCSA for non-CDL drivers of commercial motor vehicles and, as such, any offer for this position will be contingent upon TowerPros' receipt of satisfactory driving records, background check results, drug screening results, and DOT physical results. As such, any candidates will be expected to sign necessary consent forms and provide information necessary to accomplish the foregoing, all in accordance with applicable law.
This is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of TowerPros. Since no can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job will also be considered part of the job holder's responsibility.
By submitting an application for this position, candidates acknowledge that they have read and understood this job description.
Benefits include:
- Overtime eligibility
- Medical, dental and vision insurance
- Employer Paid Group Term Life and AD&D Insurance
- Paid vacation plus paid holidays
- Retirement plan with employer match
- Paid parental leave
- Wellness ProgramsHourly Pay Range$34-$42 USD
Auto-ApplyService Desk Escalation Engineer
Network technician job in Spokane Valley, WA
Who We're Looking For: Are you the go-to person when tech goes rogue? The one colleagues ping when Wi-Fi acts up or software throws a tantrum? Join us as a Service Desk Escalation Engineer and be the hero who transforms tech chaos into calm. No capes required-just your sharp skills and a passion for problem-solving!
Your Mission (should you choose to accept it):
* Rescue & Resolve: Tackle escalated tech issues from Level 1-hardware gremlins, software glitches, and network hiccups don't stand a chance.
* Build & Conquer: Install, configure, and optimize systems, apps, and devices like a pro (bonus points for creativity).
* Secure the Fort: Manage user accounts and security settings to keep our digital kingdom safe.
* Document Like a Legend: Track solutions in the ticketing system so your expertise lights the way for others.
* Update & Protect: Deploy patches and updates to keep systems running smoothly and securely.
* Collaborate: Partner with team members and other IT teams to crush complex challenges.
* Be the On-Site Hero: Provide remote and in-person support, sometimes saving the day means showing up IRL.
* Mentor Newbies: Share your knowledge to help Level 1 techs grow into IT rockstars.
Your Superpowers (a.k.a. Qualifications):
* Education: Degree in IT, Computer Science, or related field (or equivalent hands-on wizardry).
* Experience: 2-4 years in IT support (you've seen it all, from password resets to network meltdowns).
* Tech Mastery: Windows, mac OS, Active Directory, Office 365, and networking are your bread and butter.
* Tools of the Trade: Familiar with ITSM tools and ticketing systems (you keep things organized, even when chaos reigns).
* Soft Skills: Clear communicator, problem-solver extraordinaire, and a customer service mindset that turns frowns upside down.
* Certifications: CompTIA A+, Network+, or Microsoft certs are a plus, but not a must.
Why You'll Love It Here:
* Team Vibes: Work with a crew of tech-obsessed, snack-fueled, meme-sharing colleagues who've got your back.
* Grow Fast: Level up your skills with real-world challenges that keep you sharp.
* Perks: Competitive salary, health/dental/retirement benefits, and company-issued gear (because heroes need tools).
* Fun Stuff: Team outings, nerf gun battles, and a culture that celebrates wins both big and small.
The Nitty-Gritty:
* Location: Primarily office-based, with occasional travel to client sites (adventure included).
* Flexibility: Occasional on-call or shift work (for those who thrive under pressure or live on coffee).
* Physical Skills: Able to lift 50 lbs (because cloud storage hasn't replaced all the heavy lifting… yet).
Ready to Join the Crew?
If you're ready to fix, troubleshoot, and high-five your way through the IT world, hit "Apply" now. Warning: This role may cause spontaneous bursts of pride, endless learning, and a permanent spot as the office tech guru.
Let's build a smoother digital future-one ticket at a time.
On-Call IT Field Technician - Spokane , WA - Hiring NOW
Network technician job in Post Falls, ID
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
IT Support Engineer - (MSP)
Network technician job in Spokane, WA
Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management)
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
MUST have worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.