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Information Technology Specialist
Swimwear Anywhere Inc. 4.2
Network technician job in Farmingdale, NY
The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs).
Position Responsibilities and Accountabilities
Technical Support and Issue Resolution
Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email.
Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions.
Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations.
Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs).
Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
User Management, and Asset Oversight
Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality.
Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities.
Qualifications and Competencies
Strong troubleshooting, analytical, and diagnostic abilities
Excellent interpersonal and teamwork skills
Proven problem-solving, communication, and organizational skills
Ability to stay organized and create clear, thorough documentation for processes and procedures
Working knowledge of network devices, including switches, access points, and firewalls
Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals
Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus
Ability to perform heavy lifting (50+ pounds)
Ability to travel as needed
Education and Experience
Bachelor's Degree in Computer Science or Information Systems a plus
Minimum 3-5 years of IT experience required
Windows and MAC support required
Must be well-versed in network configuration and troubleshooting
Must be able to support Windows Server 2012 and up
Active Directory, GPO, DNS, and DHCP experience
Avaya IP Office experience is a plus
$72k-112k yearly est. 4d ago
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Network Operator
Skadden 4.9
Network technician job in White Plains, NY
We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.
About Us
Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers.
The Opportunity
We are seeking two Network Operators to join our firm. These positions will be based in our White Plains office (hybrid after initial cross-training). There are multiple shifts available:
Weekend Night (3 days): Friday-Sunday or Saturday-Monday (7:00 PM - 7:30 AM)
The Network Operators support and maintain the Firm's production infrastructure that operates 24x7x365 to ensure maximum availability and performance of all services. Working as a team takes ownership of the production infrastructure including, WAN, LAN, administration, analysis, installation, configuration, maintenance, and documentation. Please note that the Firm will not sponsor applicants for work visas for this position.
Leads and participates in proactive service management and incident response to eliminate and mitigate operational issues that impact end-users.
Monitors the health, performance and availability of computer systems using diversified tools.
Troubleshoots and resolves malfunctioning hardware, software, and environmental alerts.
Performs Root Cause Analysis (RCA) and escalates to the team for remediation.
Works collaboratively to resolve problems within the team and as necessary escalates to internal and external engineering resources.
Works proactively to triage or troubleshoot alerts, events and issues that impact the Firm's production IT Infrastructure.
Coordinates with third-party vendors, satellite office contacts, or other IT teams for holistic problem solving and communication.
Responds to incidents and carefully tracks and documents all defects and resolutions in detail.
Assists with helping to increase the expert knowledge base of NOC and maintenance of system's health record.
Works within the Firm's ticketing system and is accountable for updating, tracking, and resolving incidents.
Escalates to management all technical issues that are service impacting and requires an immediate response or troubleshooting. Coordinates engineering resources (other IT resources, 3rd party or vendors, etc.) to collaboratively work to resolve the issue as soon as possible.
Maintains communication channels within intra teams or outside so that all stakeholders are kept informed ahead in time bound manner.
Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
Manages Firm resources responsibly.
Complies with and understands Firm operation, policies and procedures.
Performs other related duties as assigned.
Qualifications
Demonstrates hands-on expertise Maintaining and Supporting Windows Services in a Virtualized Environment, including Microsoft Applications (Exchange, SharePoint, DNS, DHCP, Active Directory, File Permissions, and Security
Demonstrates practical experience with TCP/IP networking
Significant hands-on experience administrating and troubleshooting VMware Clusters in a high-availability environment, including Windows & Linux guest operating systems
Significant experience with and expertise in network monitoring, event detection, analysis, and incident response
Significant hands-on experience with and expertise with Cisco Switching and Routing
Strong knowledge of networking concepts including; DNS, switching, routing and firewalls
Demonstrates strong critical thinking, troubleshooting, problem-solving and customer service skills
Ability to manage critical situations, and maintain solid relationships with Firm's business services professionals
Ability to anticipate problems, communicate them, and resolve if appropriate
Ability to take ownership of issues and responsibility for customer satisfaction and overall success of services provide
Demonstrates strong interpersonal and communication skills, both verbally and in writing
Demonstrates close attention to detail
Ability to work in a demanding and fast-paced environment
Ability to work well independently as well as effectively within a team
Flexibility to adjust hours and work the hours necessary to meet operating and business needs
Education & Experience:
High school diploma or three years of relevant experience or Military Occupational Specialty
Minimum of five years of related experience
Culture & Life at Skadden
What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.
Benefits
The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.
Competitive salaries and year-end discretionary bonuses.
Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
Generous paid time off.
Paid leave options, including parental.
In-classroom, remote, and on-demand learning and professional development opportunities.
Robust well-being classes and programs.
Opportunities to give back and make an impact in local communities.
For further details, please visit: *******************************************************
Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For
more information, please visit Skadden.com/careers.
The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.
Salary Details
$95,000 - $105,000
EEO Statement
Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.
Applicants who require an accommodation during the application process should contact Alex Taylor at **************.
Skadden Equal Employment Opportunity Policy
Skadden Equal Employment Opportunity Policy
Applicants Have Rights Under Federal Employment Law
Applicants Have Rights Under Federal Employment Law
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click here to review machine-readable files made available by UnitedHealthcare:
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$95k-105k yearly Auto-Apply 54d ago
Desktop Support Speicalist
Collabera 4.5
Network technician job in North Haven, CT
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Qualifications
Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned.
Additional Information
To know more about this position or to schedule an interview, please contact:
Sagar Rathore
************
******************************
$49k-67k yearly est. Easy Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Network technician job in Levittown, NY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$63k-89k yearly est. 20d ago
Computer Field Tech Position-Ronkonkoma NY
BC Tech Pro 4.2
Network technician job in Ronkonkoma, NY
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Systems Administrator
Mercedes-Benz of Smithtown 3.2
Network technician job in Saint James, NY
Competition Automotive Group is a family-owned organization with over 60 years of proudly serving our community. We are dedicated to meeting our customers needs through integrity, teamwork, and exceptional service. Our success is driven by associates who take pride in their work and the relationships they build every day. We offer a supportive, growth-oriented environment where employees can build rewarding, long-term careers.
We are currently seeking an experienced IT Systems Administrator with a passion for technology. Our organization is looking for a skilled and experienced IT Systems Administrator who thrives on solving problems and keeping our systems running smoothly. The ideal candidate is proactive, detail-oriented, and confident in providing technical support while collaborating with team members to ensure reliable and secure technology operations.
Duties and Responsibilities:
Performs problem-solving and assistance on various software applications and hardware systems for group-wide users.·
Performs routine technical assistance and maintenance duties.
Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports, and/or systems errors.
Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.
Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
Assists with research and development initiatives and in the implementation of new technologies.
Assists with the
implementation of technology projects with moderate scope and impact.
Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.
Maintains current knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Assists with enhancing spreadsheets and related macros for speed, efficiency, and user-friendliness.
Performs miscellaneous job-related duties as assigned.
Bachelor's or equivalent degree in computer science or related field, preferred.
6-8 years of experience in a similar role.
Knowledge of a wide range of DMS, computer systems software, applications, hardware, networking, and communications.
Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications.
Knowledge of current technological developments/trends in the area of focus.
Proficiency with advanced spreadsheet formulas, functions and conditional formatting.
Strong interpersonal and communication skills and the ability to work effectively with a diverse community.
Ability to determine computer problems and to coordinate hardware, software, and/or network solutions.
Ability to analyze and resolve mid-level computer problems.
Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems.
Work is normally performed in a typical interior/office work environment.
Moderate physical activity. Requires occasional handling of heavy-weight objects up to 60 pounds and/or standing and/or walking between dealership sites each day.
Compensation details: 90000-100000 Yearly Salary
PI204543e57c76-31181-39546744
$65k-94k yearly est. 7d ago
Network Specialist
Creative Financial Staffing 4.6
Network technician job in Danbury, CT
Network Specialist (On-site) - Fairfield County CT Job Title: Network Specialist Salary: $45-$55HR (based on experience) Employment Type: Temp to Perm Why take this role?
Play a critical role in a large, multi-location technology upgrade, including wireless expansion, infrastructure refresh, and next‑generation device deployments
Work hands-on in a Meraki and Cisco environment, shaping network standards and ensuring readiness for high-visibility rollouts
Join a fast-moving team where your expertise directly influences network performance, stability, and system modernization across diverse sites
Immediate ownership of network staging, configuration, and deployment-ideal for someone who wants to make a measurable impact right away
Key Responsibilities
Configure, stage, and validate Meraki access points, switches, and firewall components
Prepare and optimize network closets, cabling paths, and infrastructure for upcoming site-wide upgrades
Assist with multi-site deployment planning, ensuring smooth integration of new hardware across various buildings
Perform hands-on testing, labeling, documentation, and device readiness checks prior to installation
Collaborate with technical leadership to ensure network environments meet reliability, coverage, and performance standards
Support large-scale technology rollouts involving hundreds of APs, new switching hardware, and distributed network enhancements
#ZRCFSTECH#INJAN2026#CFSJAN2026#CBJAN2026#LI-DS1
$45-55 hourly 1d ago
IT Service Desk Technician II (Contracted)
M&S Consulting 4.5
Network technician job in Brewster, NY
Job Summary: Hourly Contract Role with possible Contract to Hire option
We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms.
The technician will be responsible for resolving technical issues, fulfilling service requests, and answering user inquiries with a focus on quality, efficiency, and exceptional customer service. Adherence to company IT policies, especially those related to security protocols, is essential. The ideal candidate will have strong interpersonal skills, the ability to communicate clearly with end users, and a proactive approach to problem-solving.
This role also serves as hands-on support for the infrastructure team, assisting with the physical deployment, troubleshooting, and maintenance of network equipment such as switches, access points, servers, printers, and cabling. The technician will ensure smooth operation and integration of systems across automation layers, factory IT environments, and enterprise infrastructure - both onsite and at remote locations.
Success in this role requires strong collaboration with cross-functional teams including IT, Maintenance, and Engineering, with a focus on system reliability, uptime, and operational continuity. This is a 100% onsite position at the local facility.
Essential Duties and Responsibilities:
40% Trouble shooting, Problem Solving and Support:
Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices.
Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users.
Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment.
Image PCs, install software, and set up peripheral devices to meet company standards.
Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions.
Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism.
Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner.
Build positive relationships with employees and team members to understand needs and provide effective IT solutions.
40% Hardware and Software Support:
Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team.
Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution.
Assist in maintaining local IT assets and ensure they are compliant with security and operational standards.
20% OT Support:
Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks.
Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment.
Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations.
Contribute to cybersecurity efforts by adhering to OT/IT policies and assisting with compliance and security initiatives.
Contribute to root cause analysis and support incident response for OT-related system failures.
Work closely with cross-functional teams, including Infrastructure, Engineering, and Maintenance, to deliver integrated support solutions.
Accurately gather and document user requirements to support technical resolutions or escalate appropriately.
Job Qualifications:
Required:
Education:
Bachelor's degree in computer science, Information Technology, or a related field.
Equivalent experience in the industry may be considered in lieu of a degree.
Preferred:
Technical Experience:
Familiarity with SCADA software (e.g., Wonderware, IBA, GE iFIX) and Manufacturing Execution Systems (MES) platforms (e.g., AVEVA).
Understanding of Internet of Things (IoT) from a connectivity and data management perspective.
Skills:
Excellent problem-solving skills with the ability to work effectively under pressure.
Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders.
Job Experience:
Required:
Minimum of 5 Years of Experience: At least 5 years of experience in IT operations and/or infrastructure management.
Project Management and Leadership: Strong project management and leadership skills, with a proven ability to lead cross-functional teams.
IT Infrastructure Operations: Demonstrated experience in IT infrastructure operations, including:
Windows servers
Azure cloud services
Basic networking concepts
Virtualization Technologies: Proficiency in virtualization technologies, including Azure HCI and Hyper-V.
Backup Technologies: Experience with backup technologies and disaster recovery solutions.
Operational Technology/IoT Devices: Familiarity with IT operational technology and Internet of Things (IoT) devices.
Knowledge, Skills and Abilities:
Required:
Strong Understanding of Industrial Automation: In-depth knowledge of industrial automation and control systems.
Problem-Solving and Analytical Skills: Excellent problem-solving and analytical abilities to address complex challenges.
Project Management and Leadership: Proven project management and leadership skills to guide teams effectively.
Communication and Collaboration: Effective communication and collaboration skills to work well with team members and stakeholders.
Preferred:
Cybersecurity Knowledge: Familiarity with cybersecurity principles, particularly in industrial environments, including risk assessment and mitigation strategies.
Relevant Certifications: Certifications in relevant technologies (e.g., Cisco, Microsoft, CompTIA).
*Environmental characteristics described are representative of those an employee encounters while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements reflect the general details necessary to describe the principle functions of the occupation and should not be construed as a detailed description of all work requirements that may be inherent in the occupation.
*M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.
$47k-63k yearly est. Auto-Apply 13d ago
Informational Technology Position
Connecticut Reap
Network technician job in Cheshire, CT
Supervisor of Technology Support Services Please note: Interviews will begin in early April To directly supervise employees and manage technology resources in order to deliver the highest level of support to all technology users in the Cheshire Public Schools.
Essential Performance Responsibilities:
* Supervising a staff of five Technology Assistants (union) by assigning work, providing feedback, approving hours worked and managing absence requests.
* Technical administration of all software applications:
* Google Admin Console
* Windows Active Directory and Policy Management
* Mutualink automated emergency response solution
* Mitel/Micollab phone system and server
* Maintenance and IT Direct ticketing system
* Food Service (Mosaic)
* PowerSchool, Chromebook and iPad management, etc.
* Technical administration of all district hardware including:
* Mitel/Micollab phone system and server
* Fleet of over 4,000 chromebooks
* Windows desktop PCs and laptops
* Smart Interactive whiteboards and projectors
* iPads and JAMF MDM software
* MultiFunction printers using PaperCut
* Develop and maintain documentation regarding troubleshooting and repair procedures
* Maintain an accurate list of equipment at all locations using inventory tracking tool
* Other duties and responsibilities as assigned by the Director of Technology Services.
Travel Requirements:
* Travel to all school district locations as necessary including transporting technology equipment
Knowledge, Skills and Abilities:
* Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision.
* Ability to problem-solve and prioritize a variety of support questions and satisfy user needs.
* Possesses strong teamwork and consensus-building skills. Maintains cooperative working relationships within the team and organization.
* Extensive knowledge of sound practices in device and network maintenance.
* Time management is essential to effectively organize and prioritize the multitude of situations that arise each day.
* Ability to supervise employees and provide clear direction, goals and objectives in a proactive, effective and respectful manner.
* Ability to train employees and lead them through changes in procedures, etc.
Physical and Mental Demands, Work Hazards:
Works in standard office and school building environments. Ability to transport equipment in your personal vehicle up to 40 lbs.
Qualifications Profile:
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
* Experience as an active contributor in a technology team environment
* High School diploma (minimum), technical school, college graduate or equivalent working experience.
* Training and successful related experience in computer hardware, software and network use, troubleshooting and repair.
* A+ certification and networking certifications are a plus.
* Motor Vehicle Operator's License and ability to provide own transportation.
Reports to: Director of Technology Services
Salary: $70-80K
To Apply:
Please apply online at ************************************* OR ********************** Click on Job Opportunities.
Cheshire Public Schools reserves the right to close the posting when a suitable applicant is found before the closing date.
$70k-80k yearly 28d ago
Junior Systems Administrator
ASG Information Technologies 4.8
Network technician job in Wallingford, CT
ASG Information Technologies in Wallingford, one of Connecticut's most recognized MSP, is expanding again. We are looking for a well rounded individual who have solid technical skills as well as great communication skills to expand. The ideal candidate will have a positive attitude and the ability to work in a team environment where every member is an important part of our success.
This role is a critical part of our client service delivery strategy. This is the opportunity to be part of an up and coming World Class MSP. We are looking for leaders in the industry who are excited by the thought of being part of an innovative team while having fun at work and growing professionally.
We are a company that believes in growth, personally, professionally, and strive to see each technician expand their expertise.
We offer excellent pay and benefits along with career growth, training, and annual bootcamps for certifications and technology.
The Position:
Our Junior System Administrator is critical piece in our team and is responsible for the delivery of reactive technical support in an escalation role, as well as proactive client requests and project support. This role will also provide continual improvement of processes and standards to provide a consistent client experience. Qualified candidates MUST have the ability to communicate to clients and co-workers at both technical and non-technical levels, remote and onsite. Ideal candidates are self-directed, innovative, organized, flexible and can consistently maintain our high-quality standards. The desire and drive to build and maintain customer relationships is a key function of this role. This candidate will also be able to exhibit a sense of urgency in providing exceptional quality service to clients as well as setting and managing expectations.
Qualifications:
High school diploma required, higher level degree and/or certs desired
MCSE, MCSA, CCNA, networking, O365 certs and experience highly desired.
Work Experience:
IT Experience: 4 years required; 5 years preferred
MSP Experience: 2 years preferred
Additional knowledge, skills, and responsibilities:
Ownership of assigned tasks
Coordination of service via phone, email using our PSA system
Being able to adapt and learn quickly
Ability and desire to develop relationships with clients and internal staff
Follow process and identify possible improvements
Time management skills
Exceptional written and verbal communication skills
Knowledge and experience with Microsoft Server and PC products at a high level
Windows Server
Azure/O365 Experience Heavily Preferred
SharePoint
Active Directory
Advanced administration of O365 platform
Virtualization experience and implementation
VMware
Hyper-V
Experience troubleshooting and installing firewalls, routers, switches
Watchguard, Sonicwall, or Fortigate
Ubiquiti, HP, Cisco
Knowledge and experience with networking principles
Ability to create network diagrams and other internal use documentation
Hardware, networking, and PC operating system advanced troubleshooting skills
$59k-70k yearly est. 28d ago
IT Systems Administrator, Linux
Graham Capital Management 4.6
Network technician job in Norwalk, CT
Graham Capital Management, L.P. ("Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments. As one of the industry's longest-standing global macro and trend-following managers, Graham remains committed to innovation, evolving its strategies through a robust investment, technology, and operational infrastructure. Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design. Graham invests significant proprietary capital alongside its clients - including global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors - reinforcing alignment of interests across all strategies.
The foundation of Graham's sustainability and success is the experience and contributions of its people. The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them.
Description
Graham Capital Management, L.P. is seeking a Linux Systems Administrator to join the Technology Infrastructure team. This role provides operational support for the firm's Linux server environment, including system provisioning, configuration, maintenance, and performance optimization, as well as collaboration with other IT teams to support enterprise applications and related infrastructure.
Responsibilities
Management of operational tasks for Red Hat Linux Servers including server builds, upgrades, performance tuning, and hardware/software troubleshooting
Oversight of server patching, lifecycle management, and configuration consistency to meet current and future GCM operational standards
Administration and optimization of containerized workloads using Kubernetes, Docker, OpenShift or orchestration products
Support for hybrid cloud infrastructure (AWS, Azure, or GCP), including VM provisioning, storage management, and networking integration
Monitoring and performance analysis using tools and log aggregation
Collaboration with development teams for GIT support
Management of backup and disaster recovery systems to ensure high availability and data integrity
Documentation of procedures, system configurations, and operational processes to maintain a reliable knowledge base
Maintaining source code repositories and computational environments
Requirements
BA/BS in Computer Science, Information Systems, or related field
5+ years managing Red Hat Enterprise Linux (or equivalent Linux) in a production server environment
Experience integrating Linux systems with Windows infrastructure (Samba, Active Directory, Kerberos)
Scripting expertise in shell scripting/Python required
Excellent communication and project management skills with the ability to multi-task and work on several projects at once, often as a part of a team
Familiarity with hybrid or cloud environments (AWS, Azure, GCP)
Financial Services industry experience is a plus
This role requires commuting into our Rowayton CT office Mondays through Fridays.
Base Salary Range
The anticipated salary range for this position is $150,000 to $200,000. The anticipated range is based on information as of the time this post was generated and does not include any discretionary bonus or benefits (see eligibility below). The applicable annual salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications. This wage range may be modified in the future.
In addition, the employee who fills this role will be eligible for a discretionary annual bonus, as well as a wide array of benefit programs, such as medical and life insurance, 401(K) plans, and access to other healthcare programs.
Notes:
No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation that a particular employee may be eligible for remains in the Company's sole discretion unless and until paid and may be modified at Graham's sole discretion, consistent with the law.
Graham is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.
$64k-93k yearly est. Auto-Apply 14d ago
Network Administrator
RBC 4.9
Network technician job in Oxford, CT
RBC Bearings Incorporated (NYSE: RBC) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 60 facilities, of which 43 are manufacturing facilities in ten countries and our market capitalization is approximately $14.5 billion.
JOB TITLE/LOCATION:
Network Administrator - Oxford, CT
DESCRIPTION:
The Network Administrator is responsible for the configuration, implementation and management for the network. The Network Administrator must also monitor and analyze the network for problems and vulnerabilities. Additional duties include the augmentation of the server and storage infrastructure support staff, data security and restoration, infrastructure project management and planning, and at times, end-user support. The person should have in-depth technical knowledge of networking and Information Technology infrastructure design, security strategies and tactics, and be well-versed in industry trends related to networking, security, disaster recovery and IT infrastructure. The position reports to the Director of IT Infrastructure.
ESSENTIAL FUNCTIONS OF THE JOB:
Adheres to policy and procedures for the patching and maintenance of all network equipment
Monitors network performance for efficiency and makes recommendations for future enhancements to mitigate potential issues
Conducts periodic vulnerability and security risk assessments for all sites-cooperates with other organizations on Network Security issues
Research and evaluation in order to provide cost effective solutions to meet department and company needs within budgetary constraints
Network planning and support in an SDWAN and Internet environment, and security thereof
Network administration and configuration of routers, switches and firewalls
Planning, architecting and recommending security solutions for Windows-based applications
Working with network, phone, data center and manufacturing vendors as needed to address networking or security related issues
EDUCATION:
Bachelor of Science degree in Information Systems Security or related course of study, and minimum 5 years of experience in network support and / or network management-OR-8+ years' experience of relevant work experience.
EXPERIENCE:
5+ years' of recent experience maintaining/supporting Windows Server environments at an enterprise level
Thorough knowledge of LAN, WAN and WLAN technologies and security protocols
Architecture and deployment experience with Microsoft's Active Directory and Virtualization (VMWare) technologies
Thorough understanding of enterprise datacenter technologies including Networking, Security, TCP/IP and DNS
Experience designing, planning and implementing large scale stable solutions
Excellent troubleshooting skills
Excellent research skills
Technical documentation skills
Strong written and oral communication skills, possess the ability to interact with senior management and technical staff
SKILLS / CERTIFICATIONS:
Experience and skills supporting Active Directory and/or virtualization technologies
Networking (TCP/IP, WINS, DNS, DHCP)
Server Administration Experience
Disaster recovery and business continuity planning, implementation and documentation
Ability, initiative and accountability to execute broad assignments requiring minimal direction
Experience and skills supporting Active Directory and/or virtualization technologies
Certifications or Other Professional Credentials:
Cisco, MCSE, VMWare
Experience with Malware, Anti-virus, Endpoint Detection and Response (EDR), and Network Detection and Response (NDR) solutions.
Strong written and oral communication skills, possess the ability to interact with senior management and technical staff
RBC Bearings offers a competitive benefit package. Interested candidates may send resumes to: **************************
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
$65k-81k yearly est. Easy Apply 42d ago
Network Administrator
Akkodis
Network technician job in Stamford, CT
Akkodis is seeking a Network Administrator for a Contract with a client in Stamford, CT. Responsible for managing Microsoft Intune configurations and Windows AutoPilot deployments, ensuring secure and efficient device provisioning. Rate Range: $41/hour to $49/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Network Administrator job responsibilities include:
* Install, configure, and maintain network hardware, software, and related infrastructure.
* Monitor network performance and troubleshoot connectivity issues to ensure minimal downtime.
* Implement and manage network security measures, including firewalls, VPNs, and access controls.
* Perform regular system updates, backups, and patch management for reliability and compliance.
* Document network configurations and maintain accurate records for audits and troubleshooting.
* Provide technical support and collaborate with IT teams on infrastructure projects and upgrades.
Required Qualifications:
* Bachelor's degree in computer science, Information Technology, or a related field.
* Minimum 3-5 years of experience in network administration and support.
* Strong knowledge of network protocols, firewalls, VPNs, and security best practices.
* Hands-on experience with network monitoring tools, troubleshooting, and managing Windows/Linux server environments.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ***************************.
Pay Details: $41.00 to $49.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
* The California Fair Chance Act
* Los Angeles City Fair Chance Ordinance
* Los Angeles County Fair Chance Ordinance for Employers
* San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$41-49 hourly Easy Apply 44d ago
IT Administrator
Redlion Mobile 4.5
Network technician job in Plainview, NY
The IT Administrator supports a multi-location retail organization by maintaining secure, reliable, and efficient technology operations across corporate offices and field locations. This position manages infrastructure, networking, and end-user systems while driving improvements in automation, security posture, and overall performance. The ideal candidate is hands-on, detail-oriented, and capable of balancing daily support with long-term infrastructure initiatives. Travel of approximately 25% is required to support store operations, openings, and technology audits.
Salary: $75,000
Key Responsibilities:
Systems & Network Management
Maintain uptime and performance across all retail and corporate systems.
Configure and manage routers, switches, access points, and firewalls.
Support IT setup, configuration, and infrastructure upgrades for new and existing sites.
Manage asset inventory, software licensing, and hardware lifecycle tracking.
Microsoft 365 & Automation
Administer Office 365, Intune, and Azure AD, ensuring secure, compliant configurations and efficient user management.
Manage endpoint and email security through Microsoft Defender, AppRiver, and DMARC monitoring platforms.
Use Power Automate and PowerShell to streamline provisioning, reporting, and repetitive workflows.
Infrastructure Security & Support
Enforce MFA, access control, and endpoint protection policies across all systems.
Conduct vulnerability assessments and coordinate remediation with vendors and internal teams.
Support user security awareness initiatives and maintain accurate documentation of configurations and standards.
Ensure regular updates, backups, and proactive infrastructure monitoring.
Planning & Continuous Improvement
Evaluate and recommend technologies that improve reliability, scalability, and automation.
Assist in planning and implementing future remote monitoring and management (RMM) tools for centralized visibility.
Collaborate with operations, vendors, and leadership to ensure IT initiatives align with business goals.
Participate in infrastructure planning for expansion and modernization projects.
Requirements
4+ years of IT systems or network administration experience, ideally within a multi-location retail environment.
Strong proficiency with Office 365, Intune, Microsoft Defender, AppRiver, and email authentication and deliverability tools.
Experience using PowerShell scripting and Power Automate workflows.
Solid understanding of DNS, DHCP, VPN, and core network security principles.
Proven ability to manage distributed systems and coordinate with external vendors.
Excellent communication and documentation skills.
Must be available to work on-site and travel up to 25% as needed to support field operations.
Education: Bachelor's degree in Information Technology, Computer Science, or a related field preferred but not required; equivalent professional experience accepted.
Benefits
Why Join Red Lion Mobility
Competitive base salary + performance bonuses.
Comprehensive Medical, Dental, and Vision Insurance.
401(k) match.
Paid sick and vacation time.
$75k yearly Auto-Apply 60d+ ago
Computer Technician
Nerds To Go
Network technician job in Guilford, CT
Company OverviewNerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more! Job SummaryThe Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team. Benefits/Perks
Health Benefits and 401k
Access to fully branded Nerd Van
Opportunity to be a part of a growing brand!
PTO
Opportunity for bonuses
Responsibilities
Onsite computer solutions for Windows-based PCs and Apple computers
Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers
Network installation and maintenance (wired, wireless, LAN, WAN)
Data recovery and loss prevention
Virus protection and Spyware/Adware removal
Computer security enhancement
PC Hardware and software fault isolation and repair
System repair and upgrades
Software upgrade and installation
One-on-one training
Qualifications
2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
Proficiency with peer-to-peer and client/server network configurations and troubleshooting
Professional, high-energy, customer-oriented work ethic
Valid driver's license and a clean driving record
Must be willing to submit to mandatory background check
Compensation: $35,000.00 - $50,000.00 per year
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place.
NOW HIRING!
We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
$35k-50k yearly Auto-Apply 60d+ ago
Network Administrator
Roller Bearing Company of America, Inc.
Network technician job in Oxford, CT
Job Description
RBC Bearings Incorporated (NYSE: RBC) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 60 facilities, of which 43 are manufacturing facilities in ten countries and our market capitalization is approximately $14.5 billion.
JOB TITLE/LOCATION:
Network Administrator - Oxford, CT
DESCRIPTION:
The Network Administrator is responsible for the configuration, implementation and management for the network. The Network Administrator must also monitor and analyze the network for problems and vulnerabilities. Additional duties include the augmentation of the server and storage infrastructure support staff, data security and restoration, infrastructure project management and planning, and at times, end-user support. The person should have in-depth technical knowledge of networking and Information Technology infrastructure design, security strategies and tactics, and be well-versed in industry trends related to networking, security, disaster recovery and IT infrastructure. The position reports to the Director of IT Infrastructure.
ESSENTIAL FUNCTIONS OF THE JOB:
Adheres to policy and procedures for the patching and maintenance of all network equipment
Monitors network performance for efficiency and makes recommendations for future enhancements to mitigate potential issues
Conducts periodic vulnerability and security risk assessments for all sites-cooperates with other organizations on Network Security issues
Research and evaluation in order to provide cost effective solutions to meet department and company needs within budgetary constraints
Network planning and support in an SDWAN and Internet environment, and security thereof
Network administration and configuration of routers, switches and firewalls
Planning, architecting and recommending security solutions for Windows-based applications
Working with network, phone, data center and manufacturing vendors as needed to address networking or security related issues
EDUCATION:
Bachelor of Science degree in Information Systems Security or related course of study, and minimum 5 years of experience in network support and / or network management-OR-8+ years' experience of relevant work experience.
EXPERIENCE:
5+ years' of recent experience maintaining/supporting Windows Server environments at an enterprise level
Thorough knowledge of LAN, WAN and WLAN technologies and security protocols
Architecture and deployment experience with Microsoft's Active Directory and Virtualization (VMWare) technologies
Thorough understanding of enterprise datacenter technologies including Networking, Security, TCP/IP and DNS
Experience designing, planning and implementing large scale stable solutions
Excellent troubleshooting skills
Excellent research skills
Technical documentation skills
Strong written and oral communication skills, possess the ability to interact with senior management and technical staff
SKILLS / CERTIFICATIONS:
Experience and skills supporting Active Directory and/or virtualization technologies
Networking (TCP/IP, WINS, DNS, DHCP)
Server Administration Experience
Disaster recovery and business continuity planning, implementation and documentation
Ability, initiative and accountability to execute broad assignments requiring minimal direction
Experience and skills supporting Active Directory and/or virtualization technologies
Certifications or Other Professional Credentials:
Cisco, MCSE, VMWare
Experience with Malware, Anti-virus, Endpoint Detection and Response (EDR), and Network Detection and Response (NDR) solutions.
Strong written and oral communication skills, possess the ability to interact with senior management and technical staff
RBC Bearings offers a competitive benefit package. Interested candidates may send resumes to: **************************
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
$65k-84k yearly est. Easy Apply 13d ago
IT Support Technician
Pieper Veterinary
Network technician job in Middletown, CT
Full-time Description
Are you a proactive IT professional seeking a hybrid role with regional support responsibilities? Join COVE Animal Health at our Middletown, CT headquarters, overseeing IT support across our veterinary hospital network in New England.
About the Role:
Demonstrate basic knowledge of 1st level IT support as it relates to addressing hardware (end-user & peripheral), software and operating system issues. Exhibit customer service skills by effectively handling customer issues and adhering to Service Desk Standards. Travel regionally to partner facilities when necessary & at least 3 days per week onsite.
Key Responsibilities:
• Provide exceptional customer service
• Serve as the first point of contact for IT support through IT Service Desk hotline and ticket queue
• Diagnose and resolve hardware and software related problems via remote control tool or onsite
• Maintain strong technical skills to provide prompt support for customers to determine problems and provide resolutions
• Monitor and maintain Service Desk ticket queue
• Document standard operating procedures • Resolve 1st level support issues & escalated 2nd level issues accordingly
• Assist on IT projects such as upgrades, migrations, deployments
What We Offer:
• Hybrid schedule - minimum 3 days onsite in Middletown
• Full benefits: medical, dental, vision, retirement, CE stipend
• Professional development and training support
• A growth-oriented, collaborative work environment within COVE's mission-driven culture
At COVE Animal Health, our IT support powers exceptional, compassionate veterinary care. If you're a skilled Support Specialist looking to make a difference and grow professionally, we'd love to connect with you!
COVE Animal Health is an equal opportunity employer committed to diversity, inclusion, and professional development.
Requirements
What We're Looking For:
• Abilit to perform effectively in team environment as well as independent
• Customer service oriented team player with exceptional communication & documentation skills
• Working knowledge of various hardware and software including printers, PCs, telecommunication hardware, etc. Knowledge of understanding of Microsoft software
• Ability to analyze and solve problems by investigating and implementing predefined potential solutions using troubleshooting skills
• Excellent written and verbal communication skills
• Experience planning and executing IT projects with cross-functional teams
• Adaptable and willing to learn new tools; detail-oriented and ethical
• Eligible candidates must hold a valid driver's license and be able to travel regionally
Bonus Qualifications (Preferred):
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
• Relevant certifications (e.g. CompTIA, Microsoft, VMware)
$36k-60k yearly est. 4d ago
Network Administrator
Waterbury Ct Teachers FCU
Network technician job in Middlebury, CT
Job DescriptionDepartment:Information TechnologyReports To:Vice President - Information TechnologySupervises:NoneLocation:Middlebury BranchFLSA Status:Non-ExemptNMLS:Not RequiredLevel:11
Responsible for maintaining highly complex technology platforms by providing hardware, software, and procedural support on network systems, which include VoIP phone system, and network devices. Conducts research to evaluate network technology and recommends purchases of network equipment. Monitors reliability of network infrastructure and operating systems on multiple platforms. Provides installation and configuration support for implementing new technology systems. Monitors the security and reliability of network infrastructure and operating systems on multiple platforms.
Essential Duties and Responsibilities:
Performs configuration, installation, troubleshooting maintenance, and repair of hardware and software related to: Azure Active Directory, Office 365, WAN and LAN equipment, VoIP, and Wireless network equipment.
Responsible for ensuring uptime of information technology (IT) delivery channels, which include Internet connection, Voice Response, LANs, WANs, Phone System, servers, and switches, in accordance with published Service Level Agreements.
Working, and closing tickets for level 1 and level 2 support cases.
Provides excellent service with end-user problem resolution. Ensures problem resolution by initiating and tracking problem assignments. Establishes strong working relationships with end users and uses superior phone etiquette.
Ensures end-user satisfaction by responding to all help desk requests in a timely and professional manner.
Works closely with other IT staff to ensure all help desk cases are resolved within the established SLAs
Evaluates, implements, monitors, and maintains hardware and software related to: firewalls, anti-malware, content filtering, intrusion detection/intrusion prevention, and various other information security-related technologies.
Ensures information security standards and processes are maintained; maintains the integrity of network security systems to ensure data is appropriately protected.
Provides rotating "on-call" support whenever necessary.
Periodic travels to WCTFCU offices for network equipment maintenance and support.
Assists with Patch Management of network equipment and systems as assigned.
Administer moves, adds, and changes for users of IT systems.
Ensures documentation is available and up-to-date for all assigned procedures in accordance with department standards.
Takes part in business continuity and disaster recovery planning/testing, and system backup and recovery.
Utilize Service Desk processes to manage incidents, changes, releases, and problems.
Ensure constant follow-up and ongoing communication is established with end users, until problem is resolved and/or request is completed.
Identify and escalate situations that require immediate attention to ensure targets are met in line with tight key performance indicators.
Perform root cause analysis and develop new resolutions to frequently occurring problems.
Create and maintain documentation for business and technology processes that support all technology.
Coordinate with end users and technical teams to implement and maintain systems that utilize industry best practices to meet business objectives, while maintaining the security and integrity of the data, system, and network
Provide input on future technology initiatives.
Performs related duties and special requests as assigned.
Supervisory Responsibilities:
None
Qualification Requirement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Education and/or Experience:
Bachelor's degree in a computer or business-related field from an accredited college or university and five to eight years' related work experience, or equivalent combination of education and experience. Experience must be in a networked environment.
Other Skills and Abilities:
Must possess understanding of networking concepts and network protocols, be well-versed in supporting layer 3 & 4 network issues, and be proactive in finding resolutions. Must have good working knowledge of Windows 10, Microsoft Office applications, o365, Active Directory, GPO, DHCP, DNS, and basic software and hardware troubleshooting skills. Must have advanced knowledge in VoIP technology as well as routing protocols such as SD-WAN. Experience with digital certificates and network security.
Knowledgeable in the following applications:
Cisco routers, switches, including configuration and troubleshooting.
Windows-based server and desktop technology including configuration and troubleshooting. (Experience with Linux operating systems is a plus.)
Network management software
Experience with VMware virtualization platform.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to handle incoming help desk calls with diplomacy and tact, and identify root cause of issues.
Mathematical Skills:
Ability to work with mathematical concepts and perform cost analysis. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
$65k-84k yearly est. 21d ago
IT Technician / Network Administrator / Help Desk Technician
Logical Pros
Network technician job in Brentwood, NY
Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultant\/Network Administrator\/Help Desk Technicians to join our dedicated team.
Primary Duties and Responsibilities:
Installation, control, and maintenance of PC's, servers and peripherals on\/off\-site.
Manage and monitor customer WAN's and LAN's.
Install new and maintain existing hardware and software.
Responds to inquiries and requests for assistance from our customers to include computer systems, telephones, and other electronic devices. Identify problems, troubleshoot and provides misc. support.
Consult with customers and make recommendations for computer hardware and software that will benefit their operation.
Assist with the set\-up of backup hardware and software.
Oversee regularly scheduled maintenance of misc. customer IT assets including PC's, servers and printers.
Company vehicle, notebook & phone provided during work hours.
Requirements
Job Requirements:
Knowledge of Microsoft Office, including Outlook, Word, and Excel.
Working knowledge of computer hardware, including PC's, servers (all modern versions), printers, routers, etc.
Some knowledgeable of Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks and other misc.\/common software programs.
Immediately reports IT problems and issues to central dispatch for follow\-up scheduling when necessary.
Provides complete details of all service calls, whether on\/off\-site, including hours, worked, recommended changes, upgrades, replacements, etc.
Possess excellent verbal and written communication skills and be able to communicate effectively with customers and employees.
Must be neat in appearance, organized and able to multitask.
Proactive in finding and implementing support resolutions for all customers in an efficient and professional manner, but also be able to work independently when required.
Must be a team player, assisting other employees when necessary with troubleshooting and resolutions.
Must be able to submit to and pass both a drug screening and background security check before employment \- no exceptions.
Benefits
Friendly and productive work environment
Paid time off
Paid holidays
Company vehicle (during work hours)
Company provided computer, cell phone, and tools.
Health insurance options
Dental insurance options
Vision insurance options
Life insurance
401K
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$62k-84k yearly est. 60d+ ago
Network Technician
First Federal Community Bank 3.9
Network technician job in Fairfield, CT
DIVISION: Information Technology Services (ITS)
DEPARTMENT: ITS Infrastructure/Unified Communications
BASIC FUNCTIONS: The NetworkTechnician will assist in installing and maintaining Network and Voice Hardware and Software.
Assist in the implementation and documentation of any network hardware and software to include, but not limited to:
Routers, Switches, Wireless Controllers, Wireless Access Points, Unified Communication Controllers & Endpoints
Cisco Catalyst Center, Cisco Umbrella, Cisco ISE, Avaya IP Office, HPE Aruba Mobility Manager
Assist in Network/Voice Installs, Upgrades, and Moves.
Maintain accurate network/voice hardware, software, and license inventory.
Ensure security measures using ITIL processes for voice and data networks.
Work with ITS team members to identify and solve infrastructure challenges.
UNUSUAL WORK CONDITIONS: Must be able to operate a motor vehicle and have a valid CT Driver's License. Must be able to lift 50 lbs., climb ladders, and be familiar with working in areas under construction.
EDUCATION: Bachelor's Degree in a related field OR Associate's degree in a related field with two (2) years experience supporting data and voice networks.
EXPERIENCE:
Must possess a working knowledge of Network & Voice Technologies.
Minimum of 2 years of experience in a technical support role
The ideal candidate will have excellent interpersonal skills and the ability to work as part of a larger team for the University's greater good.
Must possess an excellent customer service orientation toward staff and campus users.
Must be a motivated self-starter, especially in learning new hardware and technology.
PREFERED EXPERIENCE:
Experience with Cisco Networking, Avaya VoIP, and HPE Wireless Networking
Experience with Cisco Catalyst Center, Cisco Umbrella, Cisco ISE, Avaya IP Office, HPE Aruba Mobility Manager
A current entry-level Cisco certification CCT, CCNA, or Network+
SUPERVISION OF PERSONNEL: None
REPORTS TO: Director of Infrastructure Services
To document, analyze, troubleshoot, install, maintain, and upgrade campus Network systems, including the Cisco data network and Avaya voice systems.
Stay current with a variety of the field's concepts, practices, and procedures.
Inform peers and the Director of any changes in the field.
Assist carriers with installing new voice and data circuits.
Assist with configurations for buildings and new offices.
Respond to trouble calls from campus users.
Troubleshoot via telephone, office visits, or remote monitoring.
To be an active partner with our University Community.
Promote an image of efficiency and courtesy throughout the University community consistent with the ITS department's goals and mission.
Attend seminars and related meetings to enhance knowledge and communication skills.
Participate in regularly scheduled staff meetings.
To promote safe and secure working conditions.
Promote the proper utilization of equipment and materials.
Report any unsafe working conditions immediately to the supervisor.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work employees perform within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Category:
ITS - Admin
Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.
*Disclaimer
The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.
All offers of employment are contingent upon a satisfactory background check.
Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a
Resume/CV
. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to ****************
How much does a network technician earn in Stratford, CT?
The average network technician in Stratford, CT earns between $53,000 and $93,000 annually. This compares to the national average network technician range of $51,000 to $92,000.
Average network technician salary in Stratford, CT
$70,000
What are the biggest employers of Network Technicians in Stratford, CT?
The biggest employers of Network Technicians in Stratford, CT are: