Network technician jobs in Taylor, MI

Job Description: - As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

TITLE: Head of IT Support (Governance, Security, and Planning) DEPT: Information Technology The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management. Key Responsibilities Lead IT Governance, Security, and IT Planning & Management functions. Develop and enforce IT policies, standards, and compliance frameworks. Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response. Partner with senior leadership to define IT strategy, budgets, and long-term investment plans. Drive IT portfolio management, prioritizing initiatives based on business value and risk. Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization. Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services. Lead disaster recovery, business continuity, and risk management planning. Manage relationships with auditors, regulators, and external partners for security and compliance. Qualifications Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices. Demonstrated ability to align IT strategy with business priorities. Financial acumen in IT budgeting, cost control, and portfolio management. Excellent leadership, analytical, and communication skills. Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field. Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning.

We are seeking an IT Infrastructure & Support Specialist who can deliver high-quality end-user support while managing on-site hardware, software, and IT inventory. Key Responsibilities Serve as the on-site IT point of contact for Harper users; manage walk-up support and scheduled requests. Install, configure, and troubleshoot AutoCAD LT, including workstation performance, drivers, and plotting issues. Set up and maintain printers/plotters (including CAD printers): jams, drivers, queues, connectivity. Provide Tier 1 remote and on-site support via TeamViewer and Freshservice. Support Office 365 (Outlook, Teams, OneDrive, SharePoint) and standard desktop applications. Perform workstation setup/imaging, device deployments, docks/monitors/scanners, and basic hardware troubleshooting. Manage on-site IT inventory: laptop/peripheral check-in/out, tracking spares, RMAs, asset updates. Maintain accurate ticket updates and documentation. Collaborate with central IT for escalations (networking, server, advanced CAD issues). No cabling/wiring work required. Required Skills & Experience Freshservice - Software High level ticketing experience Microsoft 360 and Windows experience Comp TIA A+ certification Ticketing and Troubleshooting Ability to lift/move up to 50 lbs. (IT equipment).

Job description: As an IT Infrastructure & Support Specialist, you will combine technical troubleshooting skills with hands-on infrastructure management. Your role involves resolving IT tickets, managing hardware/software assets, and performing physical tasks such as cable installations. You will ensure seamless connectivity and system functionality while supporting both end-users and backend infrastructure. This position is ideal for someone who enjoys working with both digital systems and physical infrastructure. **Role** Provide on-site end-user support at the Harper facility, focusing on printers/plotters, AutoCAD LT installs and performance troubleshooting, Office 365 support, Tier 1 remote assistance via TeamViewer and Freshservice, and on-site inventory management. No cabling/wiring work required. **Key responsibilities** - Serve as the on-site IT point of contact for Harper users; handle walk-ups and scheduled support. - Install, configure, and troubleshoot AutoCAD LT; address performance issues (workstations, drivers, plots). - Set up and maintain printers/plotters (including CAD printers); resolve jams, drivers, queues, and connectivity. - Provide Tier 1 ticket support remotely via TeamViewer/Freshservice; triage, resolve, and escalate per SOP. - Support Office 365 (Outlook, Teams, OneDrive/SharePoint) and common desktop apps; handle account/access issues. - Perform workstation setup/imaging, peripheral support (docks, monitors, scanners), and basic hardware troubleshooting. - Manage on-site IT inventory: track check-in/out of laptops and peripherals, maintain spares stock, process RMAs/repairs, and keep asset records current. - Maintain accurate ticket updates, asset records, and quick guides for recurring issues. - Coordinate with central IT for escalations (networking, server-side, advanced CAD issues); no wiring work. **Requirements** - 2-4+ years in IT support/help desk/desktop support. - Strong Windows workstation support; printer/plotter setup and troubleshooting experience. - Hands-on AutoCAD LT install/support; familiarity with CAD performance tuning basics. - Office 365 support experience; user/account/application troubleshooting. - Comfortable with remote support tools (TeamViewer) and ticketing (Freshservice). - Clear, patient communication; ability to work independently on-site. - Able to lift/move typical IT gear (monitors/printers) 50LB - **Certifications** - Required: CompTIA A+ (or equivalent experience). - Preferred: CompTIA Network+, ITIL Foundation, Microsoft MD-102 (or MS-900), Autodesk Certified User - AutoCAD. **Nice to have** - Basic scripting (PowerShell) for repeatable tasks. - Experience with CAD peripherals/environments; driver/package deployment familiarity. - ITIL/CompTIA A+/Network+ helpful but not required. **Success measures** - Ticket SLA adherence and first-contact resolution. - User satisfaction/CSAT at Harper. - Uptime/readiness of printers/plotters and CAD workstations. - Accuracy of on-site inventory and asset records. - Quality/coverage of documentation and ticket notes. **Work conditions** - On-site at Harper; occasional short trips to nearby buildings. - Standard business hours; after-hours only for priority escalations if needed (specify cadence if applicable). Reports to: IT Manager

The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMP's IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and/or servers to new locations. Main Duties and Responsibilities Server & Network Administration Perform server administration tasks, including user/group/LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments · Configure and maintain LAN/WAN, firewalls, VPNs, and switches. · Ensure secure and reliable FTP data transfers from international partners · Design, install, configure, and maintain computers, servers, networks, and related infrastructure · Monitor systems performance and ensure reliability and availability · Troubleshoot and resolve hardware, software, and network issues · Perform regular system backups and recovery procedures and audits · Develop and maintain documentation for systems and processes · Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines Stay current with IT industry trends and emerging technologies Recommend and implement best practices for achieving high reliability, scalability and cost optimization Database and Security Administration Support PostgreSQL databases and remote access systems. Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments. Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks. Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies. Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable. Manage firewalls, antivirus software, endpoint protection, and intrusion detection/prevention systems (IDS/IPS). Develop and enforce security policies, access controls, and user authentication protocols. Coordinate incident response efforts and maintain documentation of security events and resolutions. Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation. Collaborate with internal teams to ensure secure software development and deployment practices. Provide training and guidance to staff on security awareness and safe computing practices. Team Collaboration and Support Work closely with a small IT team (3 staff members) to support daily operations. Provide Tier 2/3 support for escalated issues. Document systems, procedures, and configurations. Skills, Qualifications, and Competencies Required Skills Bachelor's degree in Computer Science, IT, MIS or related field with a Computer/Software Engineering focus. A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services Proficiency in Windows and Linux operating systems Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls). Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker) Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP) Network troubleshooting and performance tuning. Proven incident response and security hardening experience Compliance awareness (e.g., ISO 27001, NIST, GDPR) Excellent troubleshooting, problem-solving and analytical skills Familiarity with PostgreSQL and remote access tools. Strong communication and interpersonal skills Preferred Skills Certifications: MCSE, RHCE, CCNA or similar Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes). Scripting in Python or Bash. Experience with geospatial data or lidar processing is a plus. Work Environment On-site presence required at our Livonia, MI office. Fast-paced office environment with multiple priorities and competing demands Regular office hours with some requirements for additional work during busy times. May work for long periods reviewing data on computer Occasional 15-20% travel to office in California Assets Experience with test driven DevOps Experience with continuous integration environments Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus Moving servers and/or data to across servers a plus Coding using python Domain knowledge of Geospatial subject domain Disclaimer This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.

This position will collaborate with stakeholders to identify the needs of the business and partner with IT leadership to develop solutions to address those needs. In addition, this role is a technical support specialist providing IT service desk support, repair, maintenance, and operations services to ensure secure, dependable, and uninterrupted availability of The McAlear Group systems. The successful candidate will provide day-to-day technical support for network infrastructure, internal desktop systems software and hardware and may also participate in the development of information technology and infrastructure projects. Some travel may be required. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Provide tier I and II IT support to the organization. Perform installation, repair, and preventative maintenance of desktop computers and related systems. Install, configure, and troubleshoot desktop systems, workstations, servers, and network issues in a heterogeneous environment. Perform desktop installation, basic cabling, network monitoring, and troubleshooting of the network and systems residing on the network. Perform account maintenance, data integrity, and file system security for the desktop environment. Assist in determining suitable software to meet user requirements. Recommend hardware and software solutions, including new acquisitions and upgrades. Conduct training programs designed to educate the organization's computer users about basic and specialized applications. Communicate highly technical information to both technical and non-technical personnel. Assist with documenting and cataloging systems for historical and information assurance purposes. Keeps current with trends and developments related to essential job competencies and demonstrates continued growth. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Performs other related duties as assigned. Ensure work area is clean and organized. Attending staff team building events. All other responsibilities assigned. PHYSICAL DEMANDS & WORK ENVIRONMENT: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to fifteen pounds at times. COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Prefer a minimum of an associate degree in computer science or information technology or proven experience in providing IT end user support. Must be comfortable training staff one-on-one or in a classroom setting on technology software. Must be proficient in Windows operating systems. Must be able to multitask, problem solve, learn protocols quickly, maintain confidentiality, prioritize workload, and communicate technical issues to a non-technical audience. Must be patient, conscientious, self-motivated, independent and customer friendly. EDUCATION & EXPERIENCE: REQUIRED: At least two years of related experience working with IT projects. The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO

Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks Support imaging and deployments under direction Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow) Follow proper inventory handling, tagging, and tracking Escalate unresolved issues appropriately Adhere to safety protocols and client-specific guidelines mentorship and support to visiting or junior technicians Uphold Astreya's quality and service standards through professional communication and client interaction Essential Duties and Responsibilities (All Levels): End-User Support Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices. Troubleshoot and resolve common hardware and software issues. Deliver a high-quality, customer-focused service experience in a timely manner. Ticket Management Receive, document, and close support requests in ITSM tools (e.g., ServiceNow). Prioritize tickets based on urgency and impact. Escalate complex or unresolved issues following defined protocols. Hardware Deployment & Recovery Assist with or independently perform workstation deployments, device imaging, and equipment setup. Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines. Ensure accurate labeling, tagging, and asset tracking for all deployed equipment. Inventory & Asset Management Maintain and reconcile inventory of IT equipment and accessories at assigned site. Use asset tracking systems to manage device records, check-ins/outs, and stock levels. Participate in regular audits and support logistics for shipping/receiving hardware. AV & Conference Room Support Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras). Set up and tear down conference room tech for meetings or events. Support room readiness, monitor usage, and report or resolve AV issues. Documentation & Process Compliance Follow documented processes and standard operating procedures (SOPs) for all support tasks. Maintain clear and concise documentation for resolutions, escalations, and asset updates. Adhere to Astreya and client-specific protocols, including change and incident management. Customer Service & Communication Serve as a visible, approachable point of contact for IT-related issues at the site. Communicate effectively with users to understand issues and set clear service expectations. Represent Astreya's service commitment with professionalism and courtesy. Education and/or Work Experience Requirements: Level I Required: High School Diploma or GED Preferred: Enrollment in IT-related coursework or vocational training Certifications (plus): CompTIA A+ Google IT Support Certificate or similar entry-level credential Independently diagnoses and resolves issues. OS & Platform Knowledge Supports Windows/mac OS basics Supports and configures multiple OS platforms Mobile & Endpoint Management Basic support for mobile devices MDM exposure, configures and supports endpoints AV/VC Systems Performs room checks, reports issues Troubleshoots AV problems and supports meetings Networking Fundamentals Understands connectivity basics Diagnoses common network-related issues Imaging & Deployment Assists with imaging Performs full device imaging and deployments Inventory & Asset Management Tags and tracks equipment Manages and reconciles inventory independently ITSM & Ticket Management Updates and closes tickets Owns queue, manages SLAs, escalates as needed Physical Requirements: Lifting & Carrying: Must be able to regularly lift and carry up to 50 lbs (22 kg) Includes monitors, CPUs, AV equipment, and other IT hardware Mobility & Posture: Frequent standing, walking, bending, kneeling, crouching, and reaching May require working in tight or awkward spaces (e.g., under desks, behind racks) Manual Dexterity: Ability to use hands and fingers to handle, install, or adjust small components and cables Use of standard IT tools (e.g., screwdrivers, cable testers, label printers) Vision & Focus: Close vision required for reading device labels, part numbers, and screen details Must be able to focus on a computer screen for extended periods Work Environment: Work performed primarily in office, data center, and/or AV-equipped conference rooms Exposure to electric components, server noise, and climate-controlled spaces Onsite Requirements: This is a 100% onsite role; presence during working hours is mandatory Occasional local travel may be required (for multi-building campuses or nearby sites) Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Creative Programs & Systems (CPS) Brighton, MI (On-site) Full-Time | Mid-Advanced Level Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance. Responsibilities: Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs) Deploy, monitor, and maintain backup and disaster recovery solutions Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware) Implement security best practices, including patching, MFA, endpoint protection, and password management Monitor RMM tools for alerts, system performance, and automated maintenance tasks Document procedures, client configurations, and issue resolutions accurately in ticketing systems Provide occasional on-site support for client installations, upgrades, and troubleshooting Requirements: 3+ years of IT support experience, preferably in an MSP environment Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred Ability to manage multiple client environments and prioritize support tickets efficiently Excellent problem-solving and communication skills Valid driver's license and reliable transportation for client visits Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator or Azure Administrator Any other relevant vendor certifications (Cisco, VMware, etc.) Why Join CPS: CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence. To Apply: Submit your resume and a brief cover letter detailing your IT support experience to **************.

IT Systems & Operations Administrator Imagine working in a place where your manager truly believes in your personal and professional development. It's not imaginary. It's image One. It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment. We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions. We strive for life balance, not work-life balance. We genuinely want you to be happy. We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!” No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program. We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you! Who We Are ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that? What will your Responsibilities be? Maintain regular and routine attendance, either onsite or remotely as scheduled. Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet. Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office. Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management. Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms. Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed. Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades. Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.). Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements. Provide emergency after-hours support when required. Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service. Prepare and deliver ad hoc and routine IT reports for leadership and operational review. What do you need to have? 3-5 years of IT support, systems administration, or related technical role Experience with IT service management, infrastructure monitoring, and ticketing systems Preferred: CompTIA A+, Network+, Security + Microsoft or Cisco Certification SQL Certification Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems Management/Knowledge of Huntress MDR Software, VMware Power PDF and general management/oversight of 3rd party software Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure Excellent communication skills, both written and verbal Perks of this position Amazing workplace culture Medical, Prescription Drug, Dental and Vision Benefits Health Savings Account benefits Flexible Spending Account benefits Company paid Life Insurance Matching 401K savings instrument Paid Time Off Program Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off

Project Description: We are looking for a skilled and detail-oriented Hardware Technician to join our engineering support team. This role is primarily responsible for the installation, configuration, and maintenance of hardware test benches used in product development and validation processes. Responsibilities: - Install, wire, and set up hardware test benches according to engineering requirements and safety standards - Perform regular maintenance, troubleshooting, and repairs on test bench components - Assist engineering teams with hardware integration, diagnostics, and test setups - Maintain inventory of tools, components, and test equipment - Document procedures, configurations, and maintenance logs accurately - Support calibration and functional verification of test systems - Ensure compliance with lab safety protocols and cleanliness standards Mandatory Skills Description: - Associate's degree or certification in Electronics, Electrical Engineering Technology, or a related field - 2+ years of experience in hardware setup or lab support environment - Hands-on experience with wiring, soldering, and using diagnostic tools (e.g., multimeters, oscilloscopes) - Familiarity with automotive or electronics test environments is a plus - Strong attention to detail and problem-solving skills - Ability to work independently and in cross-functional teams Nice-to-Have Skills Description: - Experience working in automotive R&D or validation labs - Knowledge of CAN tools, electronic control units (ECUs), and test automation systems Languages: English: C1 Advanced

Sintela is a global leader in fiber optic sensing technology with over 20 years of industry expertise. The company specializes in delivering state-of-the-art ONYX Distributed Acoustic Sensing (DAS) units, known for their unparalleled sensitivity. Utilizing AI-based algorithms trained on over 1,000,000 hours of real-world data, Sintela provides advanced solutions for various industries. The organization is committed to innovation and excellence, driving cutting-edge developments in the field of fiber optic sensing. Role Description This is a full-time, on-site Support Engineer role based in Ann Arbor, MI. Responsibilities include providing technical support for existing systems, troubleshooting hardware and software issues, assisting customers in resolving technical queries, and ensuring smooth system operations. The role also involves integrating feedback from customers to improve service quality and system performance. Qualifications Experience in Troubleshooting and providing Technical Support for hardware and software systems Strong Customer Support and Customer Service skills with a focus on client satisfaction Proficiency in working with various Operating Systems Ability to communicate effectively and provide solutions in a fast-paced environment Bachelor's degree in Engineering, Computer Science, or a related technical field preferred Previous experience in the fiber optic sensing or a related technology field is an advantage Availability to work on-site in Ann Arbor, MI

GIS Technician Schedule: M-F standard business hours Pay Rate: $32 - 40 / hr Duration: 6-month contract to hire Must Haves: 3+ years of experience as a Surveyor Tech savvy when it comes to surveying equipment (Trimble, Leica scanners) Willingness to work in various weather conditions Strong ability to perform basic mathematical and trigonometric calculations and understand error propagation in field surveys. Plusses: Bachelors or Associates degree of any kind LSIT Certification (Land Surveyor in Training) Experience with construction layout and / or utility passageways Exp with Civil3d, Open Roads, or some sort of civil engineering-based CAD Day to Day: As a GIS Technician, you'll apply your surveying background to collect and manage mapping data using Trimble equipment and software. Your day includes setting up surveys, checking measurements, and helping with construction or utility projects. You'll do basic math to keep data accurate, make quick decisions in the field, and guide crew members. Good communication is key for working with clients, property owners, and your team.

IT Support Technician - Onsite | 12-Month Contract | Perrysburg, OH Pay: $22-$25/hr Schedule: Monday thru Friday, 8am to 5pm We are seeking a talented IT Support Technician in Perrysburg, OH for a 12-month contract with potential to extend. Responsibilities: Performs basic analysis of functional or service requirements using a fundamental understanding of IT Business processes or problems. Implements end-user or enterprise infrastructure or application services prepared by more senior Engineers. Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity. Resolves technical issues of moderate complexity within a given technical area. Partners with members of a given team or other IT teams as appropriate. Identifies potential escalations and proactively alerts management. Provides solutions to prevent problems from occurring in the area of responsibility including patch management. Reviews implement and verifies changes/solutions of medium complexity and risk. Ensures configuration management database entries are complete and accurate. Provide on-site field support to customers and their suppliers including installation, servicing, repairing systems, equipment and escorting any client/vendor suppliers. Troubleshoot known and unknown hardware issues related to corporate-issued or provided desktops, laptops, mobile devices (phones & tablets), peripherals, and associated accessories. Troubleshoot known and unknown software issues related to Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, and other corporate deployed desktop applications. Troubleshoot Microsoft patches, corporate software deployments, group policies, Build and reimage a corporate-issued PC including performing any necessary upgrades required to solve the end-user productivity issue. Hardware replacement will occur after diagnostics are run to confirm HW repair, replacement, or upgrade. Troubleshooting of LAN/WAN issues impacting employee productivity on their computers. This will involve a demonstrated understanding of networking basics, TCP/IP, VPN, secure access methodologies, and wireless technologies. Perform IMACD activities within SLAs - PC and peripheral add move change Provide excellent verbal and written communication to end-users regarding their productivity issues. This communication also needs to be provided to IT and in English (Mandatory). Local language verbal and written skills will be considered a secondary requirement if required due to corporate policy. Must demonstrate the ability to interact with end-users of all levels using a variety of active listening and empathetic listening skills. Proven ability to communicate highly technical information to both technical and non-technical end-users both verbally as well as written. Documents solutions and incident resolution case notes in English in assigned reporting systems Audit, maintain, and manage the devices asset management systems. Strong understanding and support of shipping & receiving, inventory, and warehousing practices. Assist in loading and unloading shipments. Experience in procurement, inventory, and asset management of IT equipment as well as managing the IT life cycle. Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds and/or using pallet jacks. Work with and/or around moving mechanical parts. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

Looking for network individual to architect infrastructure with Fortinet from the ground up. We are seeking a skilled Fortinet Architect to join our team in Ann Arbor, MI, The successful candidate will lead a critical migration project, transitioning client network infrastructure from Cisco to Fortinet solutions across multiple sites nationwide. This is an on-site role requiring hands-on expertise with the Fortinet technology stack and a proven ability to design, implement, and manage complex network migrations. Key Responsibilities: Lead the end-to-end migration of network infrastructure from Cisco to Fortinet at client sites across the U.S. Design and architect Fortinet-based solutions, ensuring scalability, security, and performance. Configure and deploy Fortinet products, including firewalls, VPNs, SD-WAN, and other security appliances. Collaborate with cross-functional teams to assess client needs, develop migration plans, and execute deployments. Troubleshoot and resolve technical issues during the migration process. Provide documentation, training, and knowledge transfer to client teams as needed. Qualifications: Extensive experience with the Fortinet technology stack (e.g., FortiGate, FortiManager, FortiAnalyzer, SD-WAN). Proven track record of leading network migrations, preferably from Cisco to Fortinet. Strong understanding of network architecture, security protocols, and best practices. Hands-on expertise in configuring and managing Fortinet firewalls and related solutions. Ability to work on-site in Ann Arbor, MI, with potential travel to client locations as needed. Excellent problem-solving skills and the ability to work under tight deadlines. Relevant certifications (e.g., NSE 4 or higher) are a plus. Requirements: Must be available to work on-site in Ann Arbor, MI. Willingness to travel to client sites across the country as required. Eligible for conversion to a full-time role after 6 months based on performance.

Akkodis is seeking a Network Engineer for a Contract job with a client in Dearborn, MI. "The ideal candidate should have experience with Lead design and implementation planning for Data Center LAN." Rate Range: $65/hour to $68/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Network Engineer Job responsibilities include: Lead design and implementation planning for Data Center LAN projects, ensuring compliance with standards and coordinating with server, storage, and facilities teams. Create logical/physical network designs, manage hardware procurement, and oversee change control, DNS updates, and documentation. Coordinate network refresh projects, software/firmware updates, and testing of new designs, hardware, and code with Network Engineering. Leverage deep expertise in Cisco IOS/NXOS/ACI, L2/L3 switching, and strong project management skills to deliver high-quality, reliable network solutions. Desired Qualifications: Bachelor's Degree in Computer Science or a related field. 5+ years of combined experience a Network Engineer. Project Management experience. Cisco Certifications (CCNA, CCNP) . Project management certifications (e.g. RCDD, PMI) If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ************ or ******************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services. Crain's Detroit Business named STG to Michigan's Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company's List. STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded. POSITION OVERVIEW: This position is 100% ONSITE in Troy, Michigan. Key Responsibilities IT End-User & System Support Serve as the primary escalation point for incidents across hardware, software, networking, and business applications, ensuring timely and effective resolution. Perform comprehensive system troubleshooting and diagnosis on corporate endpoints (Windows 10/11, Mac OS), addressing issues related to operating system stability, security, and performance. Provide configuration, installation, and maintenance for corporate peripherals and infrastructure, including wireless network, printers, scanners, VoIP phones, etc. Create and maintain high-quality technical documentation, standard operating procedures (SOPs), and user knowledge base articles. Assist in the maintenance and monitoring of core Azure resources, including basic management of Azure Virtual Machines (VMs), Azure networking components (VNets, NSGs), and cloud storage accounts. Microsoft 365 Support: Administer and troubleshoot the Office 365 environment, focusing on user management, licensing, and solving advanced issues within Exchange Online, Teams, and SharePoint Online. Key Technical Proficiencies Virtualization: Hands-on experience with administration and maintenance of virtual environments, including Hyper-V and/or VMware (creating/managing VMs, resource monitoring, basic troubleshooting). Storage & File Services: Administration of NAS (Network Attached Storage) devices and management of Distributed File System (DFS) for corporate file shares, including security and replication monitoring. Networking & Security: Basic-to-Medium level knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) and security practices (firewall policies, VPNs, endpoint protection). Required Qualifications 4+ years of progressive experience in an IT Support or Systems Administration role. Strong proficiency in providing Tier 2/3 desktop support and hands-on system troubleshooting (hardware and software). Proven expertise in managing and supporting corporate printers and general office IT infrastructure. Demonstrable experience administering and supporting the Microsoft 365/Office 365 suite. Solid understanding of Active Directory and Group Policy Management. Familiarity with PowerShell or other scripting languages for IT automation. Exceptional communication and customer service skills, with a proven ability to interact professionally with all levels of staff. Resume Submittal Instructions: Interested/qualified candidates should email their word formatted resumes to Ms. Sharmli Somaskandan at ***************************** and/or contact at ************. In the subject line of the email please include: First and Last Name (Sales Account Executive - Detroit, Michigan Applicant) Corporate Information: To learn more, visit *************

About Us E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner, we deliver seamless integrations, process improvements, and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected, efficient, and ready for what's next. Our core values underscore our work, and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust, balance, and collaboration. We bring together distributed talent with a strong local presence in Troy, Michigan - proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain's Coolest Places to Work in recent years. E7 is a privately-owned firm headquartered in Troy, Michigan and serves clients both domestically and globally. About the Role The Information Technology Specialist will be responsible for the administration, configuration, and support of the company's core business applications, including Microsoft 365 Business Premium, Slack, Zoom, HubSpot, and other SaaS platforms. This role will also take ownership of the company's network and cybersecurity operations, ensuring the reliability and security of the office network, employee devices, and remote access infrastructure. The Specialist will also ensure the stability, security, and performance of business-critical applications and systems. Key responsibilities include: Administer and manage Microsoft 365 Business Premium, including Exchange, SharePoint, Teams, and security/compliance features. Configure and support Slack, Zoom, HubSpot, and other SaaS applications. Evaluate and implement new tools and features to improve productivity and collaboration. Maintain and troubleshoot office network hardware (routers, switches, firewalls, Wi-Fi). Manage VPN access and network configurations for secure remote connectivity. Lead the development, implementation, and enforcement of cybersecurity policies. Monitor systems for vulnerabilities, manage endpoint protection, and respond to incidents. Conduct regular audits and ensure compliance with data protection regulations. Develop and maintain user guides, knowledge base articles, and quick reference materials. About You Bachelor's degree in information technology, Computer Science, or a related field is preferred. Certifications such as MS-102 (Microsoft 365 Administrator) or the equivalent are required. Proven experience administering Microsoft 365 and other SaaS platforms. Strong understanding of cybersecurity principles, tools, and best practices. Prior experience managing small office networks and remote access infrastructure. Experience supporting Windows/mac OS devices and common productivity tools. Familiarity with ITIL or other IT service management frameworks is preferred. Experience with automation and scripting for SaaS administration is preferred. Additional certifications in cybersecurity (e.g., CompTIA Security+, CISSP, Microsoft SC-900) are a plus.

It's fun to work in a company where people truly BELIEVE in what they're doing! Apply fast, check the full description by scrolling below to find out the full requirements for this role. Our intention is to haveemployees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness,contributing to efficiencies, streamliningprocesses, beingdependable,sparking creativity or something else,the demonstration of HOW you do your job is just as important as WHAT you do in your job. Alongsideour valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcareorthoseembracingthe next chapter of their lives.Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care. The Maintenance Technician provides oversight of all HVAC equipment through preventative maintenance schedules and maintenance cycles to reduce equipment failures and improve staff and resident comfort during the heating and cooling seasons and performs other day-to-day activities of the Maintenance Department in accordance with company standards and federal, state, and local standards, guidelines, and regulations governing the community to ensure that it is maintained in a clean, safe, and comfortable manner. Essential Activities and Tasks Operations Management - 80% Performs routine HVAC, electrical, mechanical, plumbing, carpentry, painting and finishing, and maintenance on facilities, equipment, grounds, parking areas, sidewalks, etc. Services HVAC equipment through preventative maintenance schedules and maintenance cycles. Troubleshoots, provides maintenance, and repairs the technical components of the community including HVAC, pumps, motors, etc. Troubleshoots, provides maintenance, and repairs electrical systems per NEC guidelines. Troubleshoots, provides maintenance, and repairs plumbing systems per local codes. Informs supervisor of supply and/or equipment needs. Performs unscheduled maintenance tasks. Completes assigned work orders within 24-48 hours. Maintains a state of readiness for survey by regulatory bodies. Ensures a clean and safe environment for the residents, staff members, and visitors in all areas of the community by escorting vendors, assisting with inventory, conducting training, and serving as a working team leader as needed. May coordinate maintenance services and activities with other departments (i.e. Nursing, Culinary and Nutritional Services, etc.). Serves as back-up to security personnel and responds accordingly performing necessary rounds and completing reports as needed. Quality, Compliance, and Risk Management - 15% Ensures that work areas are clean and that equipment, tools, supplies, etc. are in proper working order and are stored appropriately. Ensures that established quality assurance, infection control, and universal precaution practices are maintained when performing maintenance procedures. Performs duties in accordance with all safety and OSHA requirements and ensures departmental staff does the same. Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations. Works with others on the development, implementation, and maintenance of emergency disaster programs (i.e. fire, severe weather, etc.). Willingly and consistently shares observations and insights of departmental operations that may improve quality and efficiencies of department. Attends all-employee and departmental meetings and in-service training as scheduled or as directed. Customer Relations and Service Delivery - 5% Listens and responds to the needs of residents and staff members. Honors resident personal and property rights when performing maintenance duties. All other duties as assigned. Qualifications Education High school diploma or equivalent required. Current certification to handle refrigerants a plus but not required. Current HVAC certification a plus but not required. Current Boiler Operator License and Steam Engineer License a plus but not required. Experience Three years experience in a maintenance position required. Strong knowledge of HVAC, boilers, compressors and generators, and various mechanical, electrical, and plumbing systems. Knowledge of building codes, safety, EPA, and OSHA regulations preferred. Experience reading and interpreting blueprints preferred. Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet preferred. Other Requirements Must be able to read, write, speak, and understand the English language. Must possess a valid driver's license and acceptable driving record. xevrcyc Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards. Working Conditions and Special Requirements Sitting- Up to 4 hours/day Standing- Up to 8 hours/day Walking- Up to 6 hours/day Lifting, transferring, pushing or pulling residents/patients or equipment/supplies- Up to 100 pounds Driving- Up to 1 hour/day Work weekends, evenings, and holidays- As needed for coverage On-call availability- 24/7 for emergencies Subject to residents/patients with various disease processes- Occasional Subject to falls, burns, odors, and cuts- Work day May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses- Work day Risk Category for Exposure to Bloodborne Diseases- II

Title: Network Operations Center Engineer This position reports directly to the Network Operations Center Supervisor and serves as an integral member of the Everstream Network Operations Center Team. NOC Tier 1 Technicians work closely with VIP customers and telecom carriers to troubleshoot circuit and technical issues for these customers. Primary responsibilities: * Analyze issues, troubleshoot, and manage resolution of customer T1, cable, and fiber circuit issues * Manage carrier repair of customer circuit issues from origin to successful closure * Follows a basic understanding of the day to day process and procedures * Responds to customer requests in a timely manner by both email and phone * Monitors network, responds to alarms and proactively reaches out to customers to determine impact * Monitors environment and works with other departments to resolve Facility related issues * Interacts with other departments for troubleshooting internal/external network events * Assists other departments with customer test and turn ups, service troubleshooting, * Assists other carriers with head to head testing * Utilizes downtime for Projects involving network maintenance, documentation updates, ticket cleanup * Must be flexible to work nights and weekends, holidays (We are a 24x7x365 call center environment) * Must be available for On Call Qualifications: * Working technical knowledge of networks, LANs, WANs, routers, switches, firewalls, circuits, VPN's, workstations, laptops, servers, and cabling systems * Strong customer service skills * Strong oral and written skills. * Creative problem solving and issue resolution skills * Detail oriented individual with a strong inclination to fully document all actions and conversations * Working knowledge of Microsoft Word, Excel, and SalesForce CRM Required Education and Experience: * Technical degree or certificate such as A+ and/or Network+ from an accredited institution * 1+ year of experience troubleshooting circuits, LAN, WAN, routers, switches, and network cabling Preferred Education and Experience: * 1+ year of customer service experience in a technical support role * Meraki, Aerohive/Extreme, Ubiquity, Cisco ASA, Firepower * Juniper / Mist * Subnetting Benefits: Everstream offers competitive compensation as well as a generous employee benefits package, including medical, dental, vision, disability and life insurance policies. Employees are also provided with ample paid time off for both personal and sick time. After 90 days of employment, full time employees are eligible to participate in our 401(k) retirement plan with generous employer match contribution. Everstream is proud to be an Equal Opportunity and Affirmative Action Employer. Everstream does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, creed, disability, age, pregnancy (including childbirth, lactation and related medical conditions), military and veteran status, citizenship status, marital status, gender expression, genetic information (including characteristics and testing), or any other characteristic protected by applicable law. All employment is decided on the basis of qualifications, merit, and business need. Everstream believes that diversity and inclusion among our team members is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We participate in a pre-employment background check and drug screening process for all positions. We also participate in E-Verify, a web-based system where Everstream inputs Form I-9 information; this information is verified against records available with the U.S. Department of Homeland Security and Social Security Administration to confirm employment eligibility. Those who seek accommodation due to disability can email us at *****************.