Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Fastrac is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
We are looking for a technically skilled candidate with good problem-solving ability for the position of FTS Support Technician. The duties of an FTS Support Technician include being a reference point for all IT related queries at store level, responding to store's needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. Additionally, the FTS Support technician will participate in IT projects to upgrade physical technology and secure the environment. Monitor and manage network equipment to maintain both WIFI and network access within the store environment.
Responsibilities:
1. Providing support to stores in multiple states and responding in a timely manner
2. Accessing ticketing system and provide status updates to resolve tickets within service level agreements
3. Utilize existing technical, computer and electrical knowledge to successfully troubleshoot hardware problems to include, but not limited to installation, upgrading, maintenance, cleaning, and replacement of point of sale, desktop computers, fuel controllers, electronic payment controllers, Digital Media Boards, and telephone equipment.
4. Install and maintain inhouse wiring of both power and network cabling to keep clean and manageable wiring system withing the store
5. Maintain routers, modems, and access points to ensure proper network settings and availability.
6. Use remote access software to assist Helpdesk personnel to troubleshoot the root cause of the issues and provide a timely resolution.
7. Maintain inventory in vans and at office location to provide accountability and access to all equipment. This includes keeping serviceable assets as well as performing RMAs to vendors.
8. Manage administrative duties such as reporting company mileage, credit card expenses, processing RMAs for equipment on company truck
Working Relationships:
The FTS Support Technician will be embedded in a team of FTS Techs supporting a territory of convenience stores. The team works together to communicate common goals and to cover off hours, holidays, and weekends. Additionally, the FTS Support Technician will interact with external vendors to provide onsite support outside of covered territories. Team Members must maintain a professional and trustworthy relationship with store personnel to foster an open and accurate accountability as it pertains to store operations and procedures
Minimum Education:
High School: GED and some technology certification or coursework completed.
Preferred Education:
Associate's degree or Technology Program Certificate Minimum Experience: 2+ years' experience in role relating to computer networks and systems maintenance.
Minimum Experience:
Preferred Experience:
Experience with NCR Radiant, NCR StorePoint Retalix, Verifone, Gilbarco, Wayne, and PDI systems a plus.
Licenses/Certifications:
Comptia A+, Network
Soft Skills:
The ideal candidate has excellent written and verbal communications skills.
Must be able to interact with the IT and store communities to solve physical hardware issues inside a convenience store environment while making independent decisions for resolution.
Must participate in the coordination or technology materials to complete project objectives.
Other Requirements:
Travel: Ability to travel independently 50-75%. Must have clean driving record.
Hours & Conditions: First Shift (Hourly-Non-Exempt) After hours and late nights are required on occasion or rotational basis.
Physical Requirements: Ability to maneuver and regularly lift and or move up to 50-75 pounds. Must be able to climb ladders.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
$44k-77k yearly est. 3d ago
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Service Desk Technician
Nystec 4.5
Network technician job in Rome, NY
About Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.
About the Role:
As a Service Desk Technician, you'll be the go-to resource for employees seeking IT support. You'll troubleshoot everyday technical issues, resolve problems quickly, and escalate complex cases when needed. This role keeps our IT operations running smoothly through efficient ticket management, clear documentation, and exceptional customer service.
Key Responsibilities
* First-line support - Respond to user inquiries and technical issues via phone, email, chat, or NYSTEC's internal ticketing system.
* Troubleshooting - Diagnose and resolve common hardware, software, and end user issues. Provide step-by-step guidance to end users to remediate issues and leverage NYSTEC's remote support tools as needed.
* User Account Administration - Manage user accounts, access permissions, and licensing. This includes creating new accounts, resetting passwords, modifying permissions, and supporting onboarding and offboarding activities.
* Escalation - Route complex or unresolved issues to higher-level IT support or specialized teams.
* Documentation - Maintain accurate records of support interactions and contribute to internal knowledge base articles.
* Collaboration - Partner with the Corporate Information Security (CIS), Business Information Systems (BIS), and IT Project Management Office (PMO) teams, to support a secure and modern workplace strategy.
* Inventory and Asset Management - Maintain accurate records of devices, hardware, and software.
* Manage Help Desk Tickets - Use NYSTEC's internal ticketing system to track, prioritize, and resolve user requests.
* Service Requests - Process requests for new software, system access, and other IT-related services in a timely manner.
About you:
Required Qualifications
* Strong understanding of computer hardware, software, networks, and operating systems.
* Ability to troubleshoot technical issues and to provide clear, step-by-step user guidance.
* Excellent communication and customer service skills and the ability to support end-users with patience and professionalism.
* Excellent documentation and critical thinking skills.
* Possesses strong computer skills, including experience using Microsoft applications (e.g., Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent.
Preferred/Desired Qualifications
* Information Technology Infrastructure Library (ITIL) Foundation: Focuses on IT service management (ITSM) best practices.
* Computing Technology Industry Association (CompTIA) A+ (or ability to obtain within 12-18 months).
* Microsoft 365 Certified: Fundamentals (or ability to obtain within 12-18 months).
Education and Experience
* Associate degree in IT or a related field and one to two years of IT support or related technical experience.
* An equivalent combination of advanced education, training, and experience will be considered.
The target base salary for this position is $60,407 - $75,508 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications.
It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ********************** if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
Learn more about NYSTEC by visiting ***************
$60.4k-75.5k yearly 42d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Network technician job in Utica, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-42k yearly est. 4d ago
Computer Field Technician
Bc Tech Pro 4.2
Network technician job in North Syracuse, NY
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-42k yearly est. 17h ago
IT Helpdesk Coordinator
K" Line Logistics USA 3.9
Network technician job in Springfield, NY
Job Responsibilities
· Actively engages in the new system rollout for CargoWise throughout the USA
· Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
· Respond to queries, either in person or over the phone.
Write software training manuals.
· Train staff on computer software (ie. Microsoft Office) and system upgrades.
· Maintain daily performance of computer systems.
· Respond to email messages for customers seeking help.
· Install and support PC Hardware, PC Software, labeling, troubleshooting, synchronization of printers, and scanners.
Clean up computers.
· Run diagnostic programs to resolve problems.
· Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
· Install computer peripherals for users.
· Learn the Cargowise system to properly support the staff by achieving certification.
Performs other related duties and projects as requested or assigned by the IT manager.
Skills Required
· Bachelor's degree in Computer Science, Information Technology and or related field.
· Freight Forwarding System experience is a must and Cargowise experience is highly preferable
· Minimum of 1-2 years of related experience in troubleshooting PC Hardware, Network and Software related issues.
· A+ or CompTIA, Microsoft MCSA or any similar Information Technology certifications a PLUS
· Working knowledge of Windows platform and Office Suite software.
· Exceptional communication skills, both verbal and written.
· Detail-oriented, organized and works with a high degree of accuracy.
· Forward-thinking vision and a demonstrated interest in using IT resource to support business goals.
· Experience working with Cargowise is a plus
· Strong problem-solving skills.
· Must have a high level of professionalism and confidentiality.
$42k-72k yearly est. 60d+ ago
Network Field Technician
GD Information Technology
Network technician job in Rome, NY
Type of Requisition:
Pipeline
Clearance Level Must Currently Possess:
Secret
Clearance Level Must Be Able to Obtain:
Secret
Public Trust/Other Required:
None
Job Family:
Field Service and Support
Job Qualifications:
Skills:
Computer Systems, Network Administrator, Networking, Troubleshooting
Certifications:
CompTIA Security+ CE | CompTIA - CompTIA
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.
GDIT is looking for Network Computer Support Technician in Rome, NY, who holds active DOD Secret Clearance.
The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations.
MEANINGFUL WORK AND PERSONAL IMPACT
Terminate ADCS circuits activated at the node point-of-presence (POP).
Report failures to the on-site government contract representative no later than the start of the next duty day
Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)”
Monitoring the on-site and remote locations
Perform additions, changes, and relocations of ADCS equipment
Performs a range of technical tasks and provides site support.
Modifies, moves, and installs a range of new equipment.
Troubleshoots a range of hardware and software problems and interconnectivity issues.
WHAT YOU'LL NEED TO SUCCEED
Must have an active Secret Level security clearance
Must hold active CompTIA IAT 8570 Level II (i.e.: Security+CE) certification or higher
Must have AA/AS and 3+ year of experience; or equivalent
Must be onsite in Rome, NY
Operations and maintenance of communications/computer systems and networks.
Installs communications/computer systems in accordance with the respective installation spec.
Troubleshooting and support of communications systems/networks.
Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.
End-user support and training on communications systems/networks.
Administer network/cyber security policies and procedures.
Maintains current knowledge of relevant technology as assigned.
Participates in special projects as required.
Focused on identifying customer needs and maintaining customer satisfaction.
Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.
Working Conditions:
This mission supports 24/7 x 365, shift work and weekends may be required
Work may require some physical effort in handling equipment, boxes etc.
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.
The likely hourly rate for this position is between $30.44 - $41.18. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Onsite
Work Location:
USA NY Rome
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$30.4-41.2 hourly Auto-Apply 60d+ ago
Network Transport Operations (Tier II)
Collabera 4.5
Network technician job in Gloversville, NY
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Responsible for providing 7/24 Tier II technical support on transport technologies monitored by the Network Operations Centers and maintained by Region Technicians.
• These technologies include but are not limited to ROADM, DWDM, SONET, Digital Cross-Connect (DCS), multiplexer, channel bank, network timing (BITS), and DLC.
• Provide remote technical support to Network Operations Center Specialists and Region Operations Technicians.
• Direct transport network outage restorations and engage necessary resources to minimize impact.
• Provide technical assistance for First Office Applications (FOA).
• Provide technical assistance with incident review and outage analysis requests to determine root cause and future prevention.
• Provide technical assistance for vendor cross-functional meetings, reviews, and planning sessions.
• Provide remote or on-site technical training to peers, NOC teams, and or Region Operations Technicians and publish support bulletins/job aids.
• Manage transport network element software levels.
Qualifications
• Working experience in central office maintenance, central office equipment installation, network engineering, network provisioning and or Tier I technical support working with numerous transport network technologies.
• These include but are not limited to Coriant (Tellabs) 7100 ROADM, Fujitsu Flashwave 9500 ROADM, Fujitsu Flashwave 7500 ROADM, BTI WDM, Ciena (Nortel) SONET, Fujitsu FLM/Flashwave SONET, Lucent DDM/Lamda/DMX SONET, associated EMS tools, Tellabs DCS, DACS, Alcatel DCS, DLC, MUX, Symmetricom timing (BITS), and Alcatel Lifespan.
Additional Information
To know more about this position, please contact:
Mohita Tejwani
************
$75k-114k yearly est. 17h ago
RV Technician - Experienced/Mid-Level
Wilkins RV 3.6
Network technician job in Cicero, NY
Company: Wilkins Recreational Vehicles RV Service Technician - Experienced/Mid-Level Salary Range:
$25.00 - $34.00 per hour
Weekly bonus of up to $13.00 per hour.
Benefits:
Medical, Dental, and Vision Insurance with multiple coverage options.
401K with Employer Match Program.
Paid time-off & paid sick time.
Voluntary Benefit Programs.
Employee Referral Program.
Employee Discount.
RV Borrowing Program.
Join a team with a legacy of excellence! Wilkins RV, a family-owned business spanning three generations, is the premier RV dealer in New York, offering top-quality RVs, outstanding customer service, and a passion for adventure. With seven locations throughout New York State, we provide a dynamic and supportive work environment where team members can grow and succeed. If you're looking for a rewarding career in a thriving industry, come be part of a company that values its employees and helps families create lasting memories.
Job Responsibilities:
Perform all work assigned with speed and quality in accordance with factory and dealership standards.
Perform repair and maintenance of customer's and company's products in accordance with time and schedules assigned by Service Manager/Service Advisors.
Maintain level of competence on a technical basis; Attend all factory-sponsored training classes, and/or all available service training schools; Attain highest level of certification which can be achieved.
Maintain professional relationships with customers, dealership personnel, and vendor representatives.
Maintain tools and equipment while following proper safety procedures.
Job Requirements:
Experience or combination of experience in the following fields:
Automotive Repair
HVAC
Plumbing
Refrigeration
Electrical
Carpentry
General maintenance - “Jack of all Trades” is a plus.
A New York State inspection license is a plus but not required.
Ability to furnish own hand/shop tools.
A valid driver's license.
We are the #1 RV Dealer in New York!
$25-34 hourly Auto-Apply 60d+ ago
Network Engineer - Mid-Career
Lockheed Martin 4.8
Network technician job in Liverpool, NY
WHAT WE'RE DOING At Lockheed Martin Rotary and Mission Systems, we're on a mission to drive innovation and uphold the highest standards of business ethics. We believe that by pushing the boundaries of visionary thinking, we can achieve exceptional results. As a Lockheed Martin employee, you'll have the opportunity to make a meaningful impact while working in an environment that values integrity and excellence.
THE WORK
Designs, plans, engineers, and maintains classified network communications systems. Provides specifications and detailed schematics for network architecture. Provides specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business and program needs, including present and future capacity requirements. Conducts testing of network design. Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as switches, routers, firewalls, gateways, etc. Evaluates and reports on new communications technologies to enhance capabilities of the network.
Key Responsibilities:
• Deploy, configure, and manage networking systems across all classified networking environments.
• Implement and maintain security controls, in accordance with DISA (Defense Information Systems Agency) STIG (Security Technical Implementation Guides)
• Monitor networking system operation, health, and performance; troubleshoot complex issues to minimize downtime.
• Collaborate with program stakeholders to obtain networking requirements
• Collaborate with cybersecurity to enforce security standards, respond to incidents, and support classified network requirements.
• Document configurations, procedures, and security implementations; provide clear communication and training to cross functional teams.
The successful candidate will be a proactive, security focused engineer who can bridge the gap between network administration, network operations, and cybersecurity to sustain Lockheed Martin's high assurance classified networks.
Please Note: This position requires a government security clearance; you must be a US Citizen for consideration.
WHO WE ARE
Our customers are world-wide and so is our reputation for creating innovative solutions with the latest technologies. Our products keep our customers safe and bring them home to their families at night. We provide the resources, inspiration, and focus - if you have the resourcefulness and perseverance to work hard, then we want to create a better tomorrow with you.
Lockheed Martin: An Award-Winning Place to Work
WHO YOU ARE
You possess a unique blend of technical expertise in networking administration, and cybersecurity, combined with excellent communication and collaboration skills, allowing you to effectively work with cross-functional teams and troubleshoot complex issues in a fast-paced environment. You will be a detail-oriented and proactive problem-solver with a strong understanding of network administration and engineering, able to prioritize tasks and ensure seamless integration and operation of Linux-based systems.
A level 3 employee is mid-career and typically has 3+ years of related professional experience.
WHY JOIN US
With our employees as our top priority, we provide career opportunities designed to propel development and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. At Lockheed Martin, we place an emphasis on empowering our employees by fostering innovation, integrity, and exemplifying the epitome of corporate responsibility. Your Mission is Ours.
Learn more about Lockheed Martin's Comprehensive benefits package
Basic Qualifications
• Ability to obtain a DoD Security Clearance.
• Understanding of OSI or TCP/IP models.
• OSI Layer 2 knowledge: VLANs, ARP, CDP, and trunking.
• OSI Layer 3 knowledge: IP addressing and IP routing concepts.
• 3+ years of experience planning, building, installing and troubleshooting network infrastructure.
• Hands-on experience implementing configurations using CLI on Cisco switches & routers.
• Ability to tactfully interact with customers to resolve network connectivity issues.
• Ability to troubleshoot network outages and restore network functionality.
• Must possess or have the ability to obtain a cybersecurity certification such as CompTIA Security+.
• Excellent written and verbal communications.
Desired skills
• Experience with encryption devices and COMSEC.
• Experience with Cisco routing devices such as 4000, and 8000 Series platforms.
• Experience with Cisco switching devices such as 3850, 9300 and Nexus switching platforms.
• Experience with Palo Alto firewall platforms.
• Experience in the application of DISA (Defense Information Systems Agency) STIG (Security Technical Implementation Guides) settings to network computing infrastructure.
• Familiarity with IP telephony and integration into existing IP network infrastructure.
• System and network experience with Microsoft Windows, UNIX and Linux.
• Familiarity in the design of network physical layer facilities, including specification of copper wiring and fiber optic cabling, physical security, power, and cooling requirements.
• DoD Top Secret Security Clearance or the ability to obtain one.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to work remotely
Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Security Clearance Information
This position requires a government security clearance, you must be a US Citizen for consideration.
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $85,500 - $150,765. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $98,300 - $170,315. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
$98.3k-170.3k yearly 46d ago
Webex/Network Administrator
Core BTS
Network technician job in Glen, NY
Job Description
Through NRI (formally Core BTS) Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles.
Our client a NON-Profit organization has an immediate need for Webex/Network administrator to join their team in Brooklyn, NY
Position Overview:
Our client is seeking a seeking a skilled and proactive Network Administrator to manage and administer our client's Webex Calling and Webex Contact Center environment, and Network Infrastructure. The ideal candidate will have hands-on experience with Cisco Cloud Calling technologies and a strong understanding of network (routing and switching) and voice architecture.
Key Responsibilities:
Administer Webex Calling architecture and Control Hub setup
Manage PSTN, dial plans, trunk/route groups, and call routing
Deploy services across multiple locations and networks
Configure MPP phones, local gateways, and firewall settings
Support advanced features: call queues, voicemail, hunt groups, auto attendants
Manage users, devices, virtual lines, DECT networks, and hoteling
Administer Webex Contact Center agents and queues
Day to Day support of the Cisco routing and switching environment
Use analytics and troubleshooting tools to monitor and resolve issues
Document configurations including technical specifications, network diagrams, and operational procedures.
Required Qualifications:
Bachelor's degree or equivalent combination of education and experience.
Experience with Webex Calling and Contact Center administration
Strong knowledge of VoIP, SIP, and cloud telephony
Familiarity with Cisco Control Hub, MPP phones, and gateways
Proficient in dial plan and call routing configuration
Skilled in troubleshooting and performance monitoring
Excellent hands-on experience with Cisco routing and switching
Excellent communication and documentation abilities
Cisco certifications (CCNA, CCNP Collaboration) preferred
$63k-82k yearly est. 24d ago
IT Network Engineer (on-site) Camden NY
IWG High Performance Conductors 3.9
Network technician job in Camden, NY
Responsibilities as an IT Network Engineer: Maintain, monitor, and troubleshoot network infrastructure across ~17 U. S. sites, including switches, routers, firewalls, wireless systems, SD-WAN, and VPN solutions Support the rollout and standardization of a core networking stack including Fortinet and HPE Aruba technologies across on-prem, private cloud, and public cloud environments Participate in the implementation and ongoing management of SD-WAN across the enterprise Collaborate with the Global Infrastructure Manager and Sr.
Director of IT on network architecture, upgrades, capacity planning, and security enhancements Support and optimize networking within a growing Azure cloud environment, including virtual networks, firewalls, routing, and connectivity to on-prem infrastructure Monitor network health and performance using industry-standard tools (NMS, SNMP monitoring, logging, etc.
) and respond to incidents proactively Work closely with site-level IT teams, global infrastructure teams, and MSP partners to diagnose and resolve complex networking issues Assist in major IT transformation initiatives such as network modernization, cloud migration, security uplift programs, and data center optimization Document network configurations, standards, processes, and changes to ensure long-term maintainability Contribute to building a resilient, scalable, secure network foundation for a rapidly growing manufacturing enterprise Teamwork: Daily communication with the Global Infrastructure Manager to be sure objectives are met.
Support and comply with company policies and procedures as applicable.
Demonstrate a positive and supportive attitude.
Qualifications and Skills as an IT Network Engineer: 3-6 years of hands-on network engineering experience in an enterprise environment Strong understanding of core networking concepts: TCP/IP, routing, switching, VLANs, VPNs, DHCP/DNS, QoS, segmentation, and network security best practices Experience with Fortinet and HPE Aruba strongly preferred; Meraki experience beneficial during migration away from Meraki Exposure to Azure/hybrid cloud networking (VNets, VPN gateways, firewalls, load balancers, ExpressRoute/S2S connections, routing) is a strong plus Experience with SD-WAN technologies Familiarity with network monitoring tools Ability to work effectively with MSPs, cross-functional IT teams, and business users Strong troubleshooting and diagnostic skills, with the ability to resolve complex issues across distributed environments Solid documentation skills and a strong sense of ownership Certifications (preferred, not required): Networking: CCNA, CCNP, CompTIA Network+, or equivalent Security: Security+, Fortinet NSE certifications (NSE 4/5/6 ideal) Cloud: Azure Network Engineer Associate or other Azure certifications Soft Skills Strong communication skills, both written and verbal Ability to work independently while collaborating with distributed teams Customer-focused mindset with a commitment to service excellence Organized, detail-oriented, and capable of managing multiple priorities Willingness to learn, adapt, and support large-scale transformation initiatives Location & Travel On-site in Camden, NY Occasional travel (
S.
business units
$69k-94k yearly est. 3d ago
Network Engineer - On-Site Only
Slocum-Dickson Medical Group 4.5
Network technician job in New Hartford, NY
JOB SUMMARY: Installs, tests, maintains, troubleshoots, repairs, and monitors Local Area and Wide Area Network equipment. Works throughout the organization, in the documentation, design, planning, implementation, growth forecasts and support of the network infrastructure. Works directly with end-users and equipment vendors to resolve design and implementation problems. Serves as technical project lead on small to medium sized projects. Participate in on-call rotation and available for after hours and emergency service coverage as required.
DUTIES & RESPONSIBILITIES:
Strong interpersonal and communication skills; capable of writing purchase justifications; making presentations to an internal audience; work effectively in a diverse highly skilled team.
Strong technical aptitude and self-direction. Ability to research and solve complex issues independently.
Strong understanding of all aspects of wireless devices, routers, and switches.
Strong understanding of network protocols. (TCP/IP, IPSEC, OSPF, EIGRP, etc.)
Strong understanding of network security best practices.
Experience with Fortinet firewalls, Aruba/HP switches, and Aruba wireless.
Experience with the installation and configuration of firewalls and firewall rules.
Experience with content filtering solutions. (e.g. Sophos)
Experience with APC/UPS technologies.
Knowledgeable in QoS and VoIP technologies. Experience with Avaya IP Office.
Monitor and report on network traffic and usage.
Ability to maintain confidentiality with sensitive customer and internal information.
Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice.
On-Call responsibilities.
No regular travel required.
Other duties as assigned.
May be exposed to hazardous drugs.
Attends OSHA training at Orientation and annually thereafter.
RELATIONSHIP WITH OTHERS: Excellent communication and organization skills. Strong departmental relationships.
Requirements
EDUCATION/EXPERIENCE/KNOWLEDGE:
Bachelor (4-year) degree, with a technical major, such as Engineering or Computer Science required
Associates degree with 2 years of additional work experience in a related field or High school with an additional 4 years of work experience in a related field may be substituted for degree requirement.
Certifications desired: Comptia Network+, Security+, Cisco CCNA, Aruba, and Fortinet.
PHYSICAL REQUIREMENTS:
Requires sitting, standing, bending, and reaching.
Basic dexterity skills, frequently lift and/or move up to 50lbs, occasionally lift and/or move up to 75lbs, vision abilities required; close vision, distance vision, peripheral vision and depth perception.
ON-SITE ONLY
Salary Description $27.21 to $46.63 per hour based on experience
$27.2-46.6 hourly 60d+ ago
Network Engineer
M.A. Polce
Network technician job in Rome, NY
Please Note: This is an in-person role based out of our Rome or Syracuse offices. **You must live in Central NY to apply *
* You must be legally authorized to work in the United States **
Job Title: Network Engineer - Professional Services Job Description
Department: Services
Reports To: Director of Services
Job Summary
The Network Engineer works as part of a professional services team responsible for providing proactive IT infrastructure support and operations management across multiple IT infrastructure platforms (on-premises, private cloud, public cloud).
The role of the professional services team is to develop standards, best practices and deliver common IT operations management tasks consistently across a diverse client base, ensuring high quality service delivery and superior IT operations management for our clients.
The Network Engineer is a specialist in the network domain and has a broad, general knowledge of the systems domain.
The Network Engineer has a technical view across all clients simultaneously and is responsible to analyze reactive service metrics and identify areas of improvement for service delivery which will result in the reduction of reactive service requests and prevent issues from reoccurring.
The Network Engineer is the internal SME for technical tools, services and technologies and strives to automate manual work wherever possible within the service delivery areas. The Sr. Network Engineer must balance confidentiality, integrity and availability.
Essential Functions:
Network Management
Responsible for Network Administration and Security (Firewalls, Routers, Switches, Wireless Access Points, etc.)
Work with Professional Services and Security on network designs
Perform hardware replacement / upgrades
Perform scheduled upgrades as needed (Firmware, IOS updates / critical patches, blacklist IPs, etc.)
Maintain network documentation for all clients
Setup, configure and manage network monitoring and alerting
Responsible for network performance management, tuning and capacity planning
Ensure network equipment configurations are documented and backed up for all clients
Other duties as assigned
VoIP Phone System Management
Manage and maintain Cisco Webex and Call Manager VoIP phone systems
Perform VoIP phone systems patching and upgrades
Ensure systems configurations are documented and backed up for all clients
Tools Deployment, Configuration and Maintenance
Setup, configuration and management of network monitoring and alerting systems to ensure alerts are configured appropriately and distributed via email/ texting or phone, alerting all relevant parties.
Set up and review network monitoring Metrics and respond proactively, before symptoms appear
Manage and maintain other tools used to centrally maintain multiple infrastructure platforms
Network Tools training for other team members
Look at tools through the lens of efficiency, reduce complexity, clicks, time
Automation
Improve efficiency with automation and procedures
Develop and maintain automation routines and troubleshooting scripts to automate routine tasks such as Patch Management, bug fixes, security policies, etc.
Develop automated reports to provide metrics to other teams
Research and strive to further improve existing automation where possible.
Maintain Documentation for common tasks to provide consistent service delivery across all clients
Develop and maintain Standard Operating Procedures (SOPs) or playbook for basic operation of each facet of the network infrastructure
Maintain Documentation for network management tools and services
Maintain change management records
Perform daily, weekly and monthly maintenance, as needed to keep the IT infrastructure functional and prepared for various potential interruptions
Ensure device configuration are updates in ConnectWise and plan for expirations and end of support on all network devices
Make DNS changes
Routinely checks both service and pre-sales boards to ensure tickets are worked and follow-through until closed
Schedule and manage planned maintenance windows effectively communicating to all clients prior to, during and after the planned maintenance
Develop Subject Matter Expertise in network management and operational best practices.
Mentor others
Obtain and sustain necessary certifications for M.A. Polce to maintain partnership status with vendors.
Participate in the “After Hours On-Call Support” rotation
Works off-shift, nights, holidays and weekends as needed to support problem resolution or infrastructure upgrades
Demonstrates the ability to work efficiently and effectively without supervision.
Other duties as assigned
Required Qualifications:
BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience
CCNA Certification
Minimum of 3 years' experience in network management, TCP/IP fundamentals (DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), Routing and Switching
Minimum of 1 years' experience with IT Infrastructure Operations Management
Customer Service focused
Very detail oriented
Ability to work under stressful situations
Excellent oral and written communication skills, including the ability to interact effectively with customers, support staff, sales team, vendors and peers.
Excellent organizational skills with ability to team with others to develop and deploy projects and solutions.
Ability to obtain and maintain security clearances for our clients (if needed)
Hold a valid drivers' license and be able to commute to client locations
Preferred Qualifications:
Experience managing network devices such as firewalls, routers, switches, wireless, etc. (Cisco, Meraki, Ubiquiti, etc.)
Experience with VoIP solutions (Cisco Webex, Cisco Call Manager, etc.)
Experience with CISCO Call Manager
Experience with network monitoring tools
Experience with NextGen Firewalls (NGFW)
Experience with Cisco Firepower
Desired certification/ Licensing:
Education:
BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience
Other Requirements:
Ability to pass a background check
Certification(s):
CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) preferred
$72k-95k yearly est. 60d+ ago
Supervisor IT Admin. & Tech. Support
Golden Artist Colors Inc. 4.1
Network technician job in New Berlin, NY
Do you want to work for a World Class Artist Materials Manufacturer?
Leave “corporate” behind and unlock your passion for ingenuity in a mission-based, creative culture where doing well and doing good are one and the same. Golden Artist Colors is a world-class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world-class brands of professional artist paints and by supporting the arts with partners who share our values and mission.
Who are we?
Golden Artist Colors is a manufacturer of art materials revered by professional and aspiring artists across the globe. Employee-owned and based in Central NY, the company's mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. We prize the opportunity to support community engagement by employing the best employees dedicated to safety, quality, and long-term service.
Our portfolio includes the well-established GOLDEN Artist Acrylics brand, which has set the standard for professional quality acrylic paints since 1980. We maintain the Williamsburg Artist Oils brand, which was acquired in 2010. QoR Artist Watercolors were created by GOLDEN in 2014, and most recently PanPastel Artist Pastels and Sofft Tools were acquired by GOLDEN in 2022. Our portfolio also includes Golden Paintworks, a division focused on specialty architectural products.
Golden Artist Colors is seeking a:
Position Title: IT Administration and Technical Support Supervisor
Department: Information Systems
Supervisor: Finance Director
Location: Onsite in New Berlin, NY
Responsibilities:
Incumbent will support all IT functions, including, but not limited to: database support, hardware support, general office software support, network infrastructure support, and periodic reporting requirements. The above support includes installations, upgrades, training, and maintenance. Recommend and maintain company policies related to business continuity and cybersecurity.
Requirements:
Education Required:
Bachelor's Degree in Computer Information Systems
Experience Desired:
How much:
5-7 years
Type experience:
Experience dealing with a variety of hardware and software systems; server environments; Firewall and other cybersecurity measures; previous supervisory experience.
Our extensive benefits package includes:
Employee Stock Ownership Plan (ESOP).
Medical, Dental, and Vision Insurance
401(k) with Employer match
No-cost Life Insurance and Long-Term Disability Benefits
Paid Holidays and Time Off
Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries.
Wellness Reimbursement Program
Continuing Education Reimbursement
Child Care Reimbursement
Paid Community Service Hours
Employee Discount on Product
Employee assistance program
Referral Bonus program
EEO: Golden Artist Colors is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
$76k-98k yearly est. Auto-Apply 38d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Network technician job in Syracuse, NY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$62k-87k yearly est. 21d ago
Computer Field Technician
Bc Tech Pro 4.2
Network technician job in Syracuse, NY
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-42k yearly est. 17h ago
Network Transport Operations (Tier II)
Collabera 4.5
Network technician job in Gloversville, NY
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Responsible for providing 7/24 Tier II technical support on transport technologies monitored by the Network Operations Centers and maintained by Region Technicians.
• These technologies include but are not limited to ROADM, DWDM, SONET, Digital Cross-Connect (DCS), multiplexer, channel bank, network timing (BITS), and DLC.
• Provide remote technical support to Network Operations Center Specialists and Region Operations Technicians.
• Direct transport network outage restorations and engage necessary resources to minimize impact.
• Provide technical assistance for First Office Applications (FOA).
• Provide technical assistance with incident review and outage analysis requests to determine root cause and future prevention.
• Provide technical assistance for vendor cross-functional meetings, reviews, and planning sessions.
• Provide remote or on-site technical training to peers, NOC teams, and or Region Operations Technicians and publish support bulletins/job aids.
• Manage transport network element software levels.
Qualifications
• Working experience in central office maintenance, central office equipment installation, network engineering, network provisioning and or Tier I technical support working with numerous transport network technologies.
• These include but are not limited to Coriant (Tellabs) 7100 ROADM, Fujitsu Flashwave 9500 ROADM, Fujitsu Flashwave 7500 ROADM, BTI WDM, Ciena (Nortel) SONET, Fujitsu FLM/Flashwave SONET, Lucent DDM/Lamda/DMX SONET, associated EMS tools, Tellabs DCS, DACS, Alcatel DCS, DLC, MUX, Symmetricom timing (BITS), and Alcatel Lifespan.
Additional Information
To know more about this position, please contact:
Mohita Tejwani
************
$75k-114k yearly est. 60d+ ago
Network Engineer
M.A. Polce
Network technician job in Rome, NY
Please Note: This is an in-person role based out of our Rome or Syracuse offices. **You must live in Central NY to apply *
* You must be legally authorized to work in the United States **
Job Title: Network Engineer - Professional Services Job Description
Department: Services
Reports To: Director of Services
Job Summary
The Network Engineer works as part of a professional services team responsible for providing proactive IT infrastructure support and operations management across multiple IT infrastructure platforms (on-premises, private cloud, public cloud).
The role of the professional services team is to develop standards, best practices and deliver common IT operations management tasks consistently across a diverse client base, ensuring high quality service delivery and superior IT operations management for our clients.
The Network Engineer is a specialist in the network domain and has a broad, general knowledge of the systems domain.
The Network Engineer has a technical view across all clients simultaneously and is responsible to analyze reactive service metrics and identify areas of improvement for service delivery which will result in the reduction of reactive service requests and prevent issues from reoccurring.
The Network Engineer is the internal SME for technical tools, services and technologies and strives to automate manual work wherever possible within the service delivery areas. The Sr. Network Engineer must balance confidentiality, integrity and availability.
Essential Functions:
Network Management
Responsible for Network Administration and Security (Firewalls, Routers, Switches, Wireless Access Points, etc.)
Work with Professional Services and Security on network designs
Perform hardware replacement / upgrades
Perform scheduled upgrades as needed (Firmware, IOS updates / critical patches, blacklist IPs, etc.)
Maintain network documentation for all clients
Setup, configure and manage network monitoring and alerting
Responsible for network performance management, tuning and capacity planning
Ensure network equipment configurations are documented and backed up for all clients
Other duties as assigned
VoIP Phone System Management
Manage and maintain Cisco Webex and Call Manager VoIP phone systems
Perform VoIP phone systems patching and upgrades
Ensure systems configurations are documented and backed up for all clients
Tools Deployment, Configuration and Maintenance
Setup, configuration and management of network monitoring and alerting systems to ensure alerts are configured appropriately and distributed via email/ texting or phone, alerting all relevant parties.
Set up and review network monitoring Metrics and respond proactively, before symptoms appear
Manage and maintain other tools used to centrally maintain multiple infrastructure platforms
Network Tools training for other team members
Look at tools through the lens of efficiency, reduce complexity, clicks, time
Automation
Improve efficiency with automation and procedures
Develop and maintain automation routines and troubleshooting scripts to automate routine tasks such as Patch Management, bug fixes, security policies, etc.
Develop automated reports to provide metrics to other teams
Research and strive to further improve existing automation where possible.
Maintain Documentation for common tasks to provide consistent service delivery across all clients
Develop and maintain Standard Operating Procedures (SOPs) or playbook for basic operation of each facet of the network infrastructure
Maintain Documentation for network management tools and services
Maintain change management records
Perform daily, weekly and monthly maintenance, as needed to keep the IT infrastructure functional and prepared for various potential interruptions
Ensure device configuration are updates in ConnectWise and plan for expirations and end of support on all network devices
Make DNS changes
Routinely checks both service and pre-sales boards to ensure tickets are worked and follow-through until closed
Schedule and manage planned maintenance windows effectively communicating to all clients prior to, during and after the planned maintenance
Develop Subject Matter Expertise in network management and operational best practices.
Mentor others
Obtain and sustain necessary certifications for M.A. Polce to maintain partnership status with vendors.
Participate in the After Hours On-Call Support rotation
Works off-shift, nights, holidays and weekends as needed to support problem resolution or infrastructure upgrades
Demonstrates the ability to work efficiently and effectively without supervision.
Other duties as assigned
Required Qualifications:
BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience
CCNA Certification
Minimum of 3 years experience in network management, TCP/IP fundamentals (DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), Routing and Switching
Minimum of 1 years experience with IT Infrastructure Operations Management
Customer Service focused
Very detail oriented
Ability to work under stressful situations
Excellent oral and written communication skills, including the ability to interact effectively with customers, support staff, sales team, vendors and peers.
Excellent organizational skills with ability to team with others to develop and deploy projects and solutions.
Ability to obtain and maintain security clearances for our clients (if needed)
Hold a valid drivers license and be able to commute to client locations
Preferred Qualifications:
Experience managing network devices such as firewalls, routers, switches, wireless, etc. (Cisco, Meraki, Ubiquiti, etc.)
Experience with VoIP solutions (Cisco Webex, Cisco Call Manager, etc.)
Experience with CISCO Call Manager
Experience with network monitoring tools
Experience with NextGen Firewalls (NGFW)
Experience with Cisco Firepower
Desired certification/ Licensing:
Education:
BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience
Other Requirements:
Ability to pass a background check
Certification(s):
CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) preferred
$72k-95k yearly est. 10d ago
NETWORK ENGINEER - ON-SITE ONLY
Slocum-Dickson Medical Group, PLLC 4.5
Network technician job in New Hartford, NY
Job DescriptionDescription:
JOB SUMMARY: Installs, tests, maintains, troubleshoots, repairs, and monitors Local Area and Wide Area Network equipment. Works throughout the organization, in the documentation, design, planning, implementation, growth forecasts and support of the network infrastructure. Works directly with end-users and equipment vendors to resolve design and implementation problems. Serves as technical project lead on small to medium sized projects. Participate in on-call rotation and available for after hours and emergency service coverage as required.
DUTIES & RESPONSIBILITIES:
Strong interpersonal and communication skills; capable of writing purchase justifications; making presentations to an internal audience; work effectively in a diverse highly skilled team.
Strong technical aptitude and self-direction. Ability to research and solve complex issues independently.
Strong understanding of all aspects of wireless devices, routers, and switches.
Strong understanding of network protocols. (TCP/IP, IPSEC, OSPF, EIGRP, etc.)
Strong understanding of network security best practices.
Experience with Fortinet firewalls, Aruba/HP switches, and Aruba wireless.
Experience with the installation and configuration of firewalls and firewall rules.
Experience with content filtering solutions. (e.g. Sophos)
Experience with APC/UPS technologies.
Knowledgeable in QoS and VoIP technologies. Experience with Avaya IP Office.
Monitor and report on network traffic and usage.
Ability to maintain confidentiality with sensitive customer and internal information.
Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice.
On-Call responsibilities.
No regular travel required.
Other duties as assigned.
May be exposed to hazardous drugs.
Attends OSHA training at Orientation and annually thereafter.
RELATIONSHIP WITH OTHERS: Excellent communication and organization skills. Strong departmental relationships.
Requirements:
EDUCATION/EXPERIENCE/KNOWLEDGE:
Bachelor (4-year) degree, with a technical major, such as Engineering or Computer Science required
Associates degree with 2 years of additional work experience in a related field or High school with an additional 4 years of work experience in a related field may be substituted for degree requirement.
Certifications desired: Comptia Network+, Security+, Cisco CCNA, Aruba, and Fortinet.
PHYSICAL REQUIREMENTS:
Requires sitting, standing, bending, and reaching.
Basic dexterity skills, frequently lift and/or move up to 50lbs, occasionally lift and/or move up to 75lbs, vision abilities required; close vision, distance vision, peripheral vision and depth perception.
ON-SITE ONLY
$66k-89k yearly est. 8d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Network technician job in Syracuse, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a network technician earn in Utica, NY?
The average network technician in Utica, NY earns between $54,000 and $95,000 annually. This compares to the national average network technician range of $51,000 to $92,000.