Network Engineer - L3
Network technician job in Waco, TX
Role: Network Engineer - L3
Job Type: Fulltime
As a Senior L3 Network Engineer, you will be responsible for the design, implementation, and high-level support of a complex enterprise network environment. You will serve as the highest escalation point for technical issues, ensuring the stability, security, and optimization of data center and cloud-managed infrastructures. This role requires deep expertise in Cisco ACI, Citrix NetScaler, and Meraki ecosystems.
Key Responsibilities
Infrastructure Support: Provide expert-level (L3) troubleshooting and management for global enterprise network operations.
Strong expertise and Hands-on experience with ACI.
Data Centre & Switching: Configure and maintain Cisco Nexus platforms and manage Cisco ACI fabric, including the definition and troubleshooting of fabric policies and tenant configurations.
Application Delivery: Manage Citrix NetScaler ADC for load balancing, GSLB, SSL offloading, and traffic optimization; utilize Citrix ADM Dashboard for centralized monitoring.
Wireless & Edge: Design and optimize wireless performance via Cisco WLC and manage cloud-based networking (VPN, Firewalls, SD-WAN) through Cisco Meraki.
Network Security: Implement and maintain identity management and web security using Cisco ISE and Cisco Umbrella.
Operational Management: Administer IPAM (Men & Mice) and oversee the lifecycle of SSL certificates via Digicert and CSC.
Monitoring & Tooling: Optimize network visibility using SolarWinds and Grafana, including alert suppression and performance dashboarding.
Vendor Coordination: Act as the primary technical point of contact for major telecom providers (Zayo, Lumen, AT&T, Granite) to resolve WAN and circuit issues.
Security Protocols: Ensure secure administrative access using Putty, Jump Servers, and FTP protocols.
Required Technical Expertise
Cisco ACI: Advanced knowledge of APIC controllers, leaf-and-spine architecture, and policy-driven fabric deployment.
Citrix NetScaler ADC: Hands-on experience with high-availability configurations, Content Switching, and Rewrite/Responder policies.
Cisco Meraki: Proficiency in managing MX Firewalls, MS Switches, and MR Access Points via the Meraki Dashboard.
Routing & Switching: Expert-level mastery of Cisco Nexus (9K/7K/5K) and Catalyst platforms.
Qualifications & Soft Skills
Experience: 10+ years of progressive experience in network engineering within large-scale environments.
Analytical Thinking: Exceptional root-cause analysis skills for resolving complex, multi-vendor network outages.
Communication: Ability to document high-level designs and present technical solutions to stakeholders and leadership.
Collaboration: Proven track record of working effectively in high-pressure, mission-critical environments.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Data Center Technician(Break fix)
Network technician job in Temple, TX
Immediate need for a talented Data Center Technician(Break fix). This is a 12 months contract opportunity with long-term potential and is located in Temple, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-90191
Pay Range: $27- $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Physical hardware swaps: (Fabric and Backbone)
Optical transceiver swaps / Circuit diagnosis
Line card swap
TOR Replacement
Work with vendors for RMA's
Must be able to lift 50lbs
Asset Management
Tools and Ticket management
Build relationships with partner teams within the DC
Ability to review hardware logs, isolate and identify root cause
Remote link troubleshooting
Ability to mentor and guide L1 resource
Key Requirements and Technology Experience:
Skills-Culture / Team fit
Ambitious / Hard working / Go getter / Coachable / Mentor
Physical layer: fiber optic connections, contamination, cleaning
Understand ESD best practices
Comfortable with text based CLI
Familiar with IP based networking
A+/Network+ level of knowledge required
Good understanding of OSI layer and network principles
2+ years of DC experience required
4+ years of IT related experience required
Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
Understanding BGP routing protocols, spanning tree, VRRP, LACP
Good organization, multitasking and communication skills
Microsoft Office Tools: Word, Outlook, Excel
Understanding of network procedures, environmental and safety management in a DC environment
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Principal Auditor - Global Payment Network
Network technician job in Waco, TX
Principal Auditor - Global Payment Network Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise.
Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Discover Financial Services global payments network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort.
Responsibilities include:
Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas.
Perform risk assessments of business activities, potential exposures and materiality of loss.
Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes.
Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery.
Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports.
Communicate the results of audit projects to management via written reports and compelling oral presentations.
Provide significant input into the development of the annual audit plan.
Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security.
Provide risk management advice and counsel to business leadership on best practices.
Establish and maintain good working relationships with line management and auditees during engagements.
Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate.
Here's what we're looking for in an ideal teammate:
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition.
You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Travel Expectations:
The associate will be expected to travel an average of 10-15% of the time.
Basic Qualifications:
Bachelor's Degree or military experience
At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination
At least 3 years of experience in global payment network operations and banking or financial services, or a combination
Preferred Qualifications:
Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems
2+ years of experience leading audits and performing the auditor-in-charge role
Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM)
1+ years of experience performing data analysis in support of internal auditing
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis
New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis
Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Richmond, VA: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Computer Field Technician
Network technician job in Waco, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Field Technician Starlink/Dish Network
Network technician job in Waco, TX
Job Description
Join Southern Star: Elevate Your Career and Earnings!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule
Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
IT TECHNICIAN I
Network technician job in Waco, TX
If you have an interest in serving the community while utilizing your technology experience, apply today. McLennan County Information Technology supports close to 1100 employees across our downtown campus and several remote sites. We strive to continually improve the standards and quality of service provided by our team. We are dedicated to protecting the integrity of the data and systems entrusted to our care by providing a secure network environment. We invest in providing cyber security awareness training to county employees, including incident response training for IT staff. We have reduced the physical footprint of our data center by implementing a high-availability virtual infrastructure and migrating the bulk of our physical servers. It is our desire to continue our movement towards the latest technology solutions. We are committed to assisting Elected Officials and Department Heads in planning, coordinating, and implementing their technology projects. We work closely with our government bodies and vendors for reporting, data interfaces, business solutions and communications.
The desktop support specialist is responsible for the day to day support of a broad range of IT services for the County's PCs, monitors, laptops and other network connected or related hardware for onsite and remote locations throughout the county. This position provides customer-focused desktop support to a user base of technical and non-technical County employees with occasional support on an as needed basis to higher level support tasks or partnering with Tier II and Tier III positions.
Relies on experience and judgment as well as pre-established procedure and instructions to identify, research and resolve technical problems presented through the ticket system. Documents, tracks and monitors the problem to ensure a timely resolution.
* Testing and maintaining Microsoft OS updates across desktop devices
* High support call volume for a wide variety of software and common desktop hardware and multifunction copiers
* Equipment moves for various offices as needed, breakdown, setup
* Migrating executive level end users to IMAP with LDAP address books
* Tracking live inventory
ESSENTIAL JOB FUNCTIONS:
* Addresses and manages Tier I level questions, service requests, incidents and monitors their status through resolution
* Installing, configuring, testing, maintaining, monitoring, and troubleshooting end user networked peripheral devices, workstation hardware, and networking hardware products
* Set up, configure, and operate audio/visual, recording and sound equipment at various locations and instruct other operators in the proper use of the equipment
* Install, update and troubleshoot various county software on Windows OS
* Responsible for accurately preparing and maintaining all records associated with the work performed, including work orders, support tickets, and e-mail communications
* Configure PC clients for e-mail
* Ability to quickly research solutions to new and unfamiliar technical problems and provide documentation for the team's knowledge base
* Act as a project coordinator for the installation of data communication equipment and software.
* Routes advanced support requests to the appropriate support tier (systems, networking, managerial)
* Train end users on new equipment and software
* Completes fixed asset transfers, deployment forms, and prepares such when installing or uninstalling devices and hardware or decommissioned items
* Prepares items for auction
* Assists in ADA document procedures for placement on the County website
* Creates user documentation for IT supported software
* Update the internal knowledgebase with issue resolution details
* Reports to the Desktop Manager
* Regular attendance and timeliness are required
LIMITATIONS AND DISCLAIMER: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
EDUCATION:
Required:
* An associate's degree in Network Administration, Computer Science, Computer Engineering, Information Systems or equivalent formal technical or vocational work experience.
SKILLS ~ EXPERIENCE:
Required:
* 1 year work experience in PC support, computer networking, setting up and configuring PC systems
* Proof of current CJIS certification or ability to obtain within 60 days of employment
* Current and valid class C driver's license
* Thorough knowledge of practices, procedures and techniques of computer and peripheral equipment operation; skill in operating computers and all peripheral equipment; able to demonstrate firsthand knowledge of computer operating systems
* Must be proficient in Windows OS and support users operating Windows
* Ability to use and support users of Adobe Acrobat, Adobe Reader, MS Office
* Ability to learn and support users in various software applications
* Ability to install Windows Updates on a prescheduled basis
* Must possess strong communication and interpersonal skills in dealing with users and ability to develop and maintain professional working relationships with county officials, department heads, subordinates, and co-workers
* Excellent organizational and time management skills, especially the ability to manage multiple concurrent tasks.
Preferred:
* 3 years' work experience in PC support, computer networking, setting up and configuring PC systems
* CompTIA A+ Certification
DISCLAIMER: McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.
This position requires TLETS access, other disqualifiers apply. Visit ******************************************************************** for additional information.
All Employees
oMust be committed to achieving excellence in assigned duties, always in service of the county and community
oMust have ability to earn and keep the trust of fellow employees and the community at large
oMust be dependable as an encouraging force for team morale and in overall attendance
oMust be approachable and ready to help fellow employees and the general public
ENVIRONMENTAL FACTORS: Individual works mostly indoors in a well-lighted air-conditioned office.
PHYSICAL DEMAND REQUIREMENTS: While performing the duties of this job, the employee is frequently required to sit; talk or
hear; use hands to handle, feel objects, tools, or controls; and reach with hands and arms. The employee is regularly required to walk.
HOURS / SPECIAL CONDITIONS: This position may be required to work a flexible schedule based on the needs of the facility.
Site Technician
Network technician job in Temple, TX
Peregrine Team is hiring for Site Technicians in Temple, TX. This position is full-time with full benefits and competitive pay.
As a Site Technician, you'll play a pivotal role in ensuring the success execution of cleaning projects from inception to completion. You'll be entrusted with various responsibilities, including learning and understanding Data Center environments.
$20/hr
Job Duties:
Follow directions from Supervisor and/or Team Lead
Clean, chemically treat, and vacuum physical surfaces within a construction, technical or GMP environment.
Subfloor vacuuming and wiping.
Drop ceiling vacuuming and wiping.
Clean outside of cabinets.
Floor surface vacuuming and mopping (both vinyl and HPL floors).
Dust furniture, walls, machines, or hardware.
Clean windows, glass allotments and mirrors utilizing foamy water or different cleaners.
Requirements:
High School Diploma or equivalent
Ability to read, write and speak English proficiently
Willing to submit to a criminal background check
Willing to submit to substance screening
Must have reliable transportation
Comfortable with heights and small spaces
Valid Government-issued ID
Preferred:
Bilingual
Knowledge of Data Centers and/or construction sites
Experience as a Cleaner/Janitor
OSHA 10 Certification
Email your resume to [email protected] ASAP or apply here for consideration.
Auto-ApplyMSP Associate / Computer Technician
Network technician job in Waco, TX
Who we are:
Don't be offended when someone calls you a Nerd! Embrace it and join our journey at NerdsToGo!
NerdsToGo is a rapidly growing technology based service company, with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers. In doing so, we hope to remove the confusion of technology that our customers feel is “magic”.
What you'll be doing in this role:
You'll have an opportunity to join the front lines of a rapidly growing company and be an early critical member of our team. You'll also be able to impact the history of the company as we embark on a transformative journey with you as a main contributor.
In this role you'll be a key technician for our MSP (Managed Service Provider) sector of our business. You'll provide outsourced IT to small businesses focusing on cyber security, data loss prevention, Microsoft/Google Suite efficiency, system monitoring & patching, and more. You'll also act as their remote help desk and occasional on-site technician helping resolve all IT questions and issues.
Critical responsibilities include:
Navigate conflict and empathize when a customer is frustrated with their technology
Maintain a positive professional attitude with all customers at all times
Provide excellent white glove service with every interaction
Respond with urgency to needs of our small business clients
Follow up and follow through with key points and updates when we are resolving a more complex issue
Act on behalf of the client's business when troubleshooting third party software issues
Assist with MSP marketing efforts and secure new clients
Daily management of 10+ small business client needs
Additional technician responsibilities include:
Consult with customers in-store, over the phone, and on-site at their business or residence to provide solutions that best fit their needs
PC Hardware and software fault isolation and repair
Perform data recovery and loss prevention
Upgrade and install software
Manage virus protection and Spyware/Adware removal
Enhance security solutions for home and small business technology
Perform Network installation and maintenance (wired, wireless, LAN, WAN)
Deliver one-on-one training
Manage a daily workload of service tickets
The ideal candidate will have experience with the following:
2 years minimum experience providing technical support
Professional, high energy, customer-oriented work ethic
Office suite; Word, Excel, & PowerPoint & Outlook
In depth knowledge of Windows OS (Win 7, 8, 10, 11)
Mac and Apple experience
Strong knowledge of PC troubleshooting and repair
PC imaging and configuration
Routers, TCP/IP, WAPs, Wireless, and other networking devices
Proficiency with peer-to-peer and client/server network configuration and troubleshooting
Spyware / adware removal tools / antivirus programs
Teaching with patience and to those with less knowledge on a complex subject
Valid driver's license and clean driving record
Why You'll Love it Here:
Opportunity to join an incredible company that values people and results
You have a chance to make a significant contribution on our history-making journey
We take fun to another level, are infectiously positive, and truly care about one another
Training assistance to grow your technical and soft skills
Competitive benefits including performance based bonuses and payday every Friday
So much variety- if you enjoy not doing the same thing every day, you'll absolutely thrive in this role
Part Time Starting Can lead to Full Time quickly as the business expands.
*Additional Information about COVID-19*
· We follow all safety standards set out by the CDC, WHO, and state regulations. We closely follow updates and adjustments as we move through the various reopening phases.
· In all of our efforts, the safety of our employees and customers will remain an utmost priority. Compensación: $16.00 - $18.00 per hour
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place.
NOW HIRING!
We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
Auto-ApplyInformation Technology
Network technician job in Killeen, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyNetwork Admin
Network technician job in Killeen, TX
Job Title: Network Admin
Raven Advisory is a leading organization dedicated to revolutionizing training methodologies for modern warfighters. We specialize in providing cutting-edge training solutions, simulations, and technology-driven programs to enhance the skills and readiness of military personnel. We are seeking a proficient and experienced Network Administrator to manage and maintain network infrastructure within a military environment. The ideal candidate will be responsible for ensuring the security, reliability, and efficiency of military networks.
Position Overview:
This role includes designing, implementing, and ensuring the reliability of (LAN), WAN, and other communication systems within a secure environment. This role is responsible for the management, maintenance, and security of network infrastructure crucial for military operations.
Responsibilities:
Install, configure, and maintain an organization's local area network (Lan), wide area network (WAN), data communications network, operating systems, and physical and virtual servers.
Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
Review system and application logs and verify completion of scheduled jobs, including system backups.
Analyze network and server resource consumption and control user access.
Install and upgrade software and maintain software licenses.
May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
Provides networking support for the MTC and any exercise support in preparation for training.
Designs, implements and maintains network configurations.
Builds, maintains, and configures Call Manager.
Troubleshoots any network or Call Manager issues.
Assists units and any other components during exercises.
Reviews STIGs and Best Business Practices (BBPs) to ensure that all Network equipment meets the required Defense Information Systems Agency (DISA), Army and DOD standards.
Stay updated with technological advancements and recommend upgrades or enhancements to improve network capabilities.
Other duties as within the scope of the program.
Qualifications:
BA/BS degree in Information Technology or related field.
An additional three years of experience as a Network Administrator can be substituted in lieu of a degree.
Minimum six years' experience in the knowledge of principles, methods, and techniques used in network troubleshooting and support, operating systems and applications and network management.
Must have working knowledge of current technologies and products for MTC services and security.
Must possess SECRET clearance.
Must be a U.S. citizen.
Benefits:
Salary package
Healthcare benefits
401K
**Please carefully review the specified requirements before submission. To streamline the application process, candidates need only submit their application once. Rest assured that individuals who apply will be considered for all positions they qualify for.**
Field Support Engineer (On Site)
Network technician job in Temple, TX
Job Description
The Field Support Engineer at McLane Intelligent Solutions will look after the service and maintenance needs of our customers. A Field Support Engineer should possess excellent technical skills, be a good communicator, and pay meticulous attention to detail. The ideal candidate should diagnose and resolve problems, improve efficiency, mitigate risk, provide technical assistance, and enhance and sustain relations with clients.
Responsibilities:
Support resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues
Support and document the initiation, execution, and closing activities for a program/project
Ensure performance metrics are met or exceeded
Develop and maintain program support artifacts throughout the lifecycle of the initiative
Ensure constant and proactive communication with customers, team members, and subcontractors to actively mitigate any issues or concerns
Simulates and recreates user issues to resolve operational difficulties
Recommends system modifications, if required, to reduce user problems
Promote and encourage a “one-team” attitude at all levels internally and externally
Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Provide Level-2/3 support and troubleshooting to resolve issues
Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
Prepare, schedule, coordinate, and complete project assignments
Requirements
Experience with Microsoft Products including Windows Desktop, Server and Microsoft 365
Experience with Active Directory
Experience with virtualization platforms including VMware, Hyper V, Citrix, RDS
Experience with network troubleshooting/configuration, including advanced skill in configuration of managed switches and firewalls
Excellent time management skills.
Ability to problem-solve.
Excellent verbal and written communication skills
Strong multitasking abilities
Analytical and critical thinking skills
Ability to work under pressure and complete tasks in a timely manner
Requires self-direction, tact, diplomacy, and a clear courteous and professional manner when dealing with clients.
Availability for occasional travel to client sites including overnight stays.
Qualifications:
Associate or bachelor's degree in IT, computer science, or a related field is preferred
Minimum 3-year hands on experience in a technical role or related working technical experience
Minimum 3-year hands on experience with software and hardware troubleshooting ex: firewalls, switches, servers, wireless, desktops, laptops, email technologies, mobile devices.
Network+, Security+, CCNA, MCP, MCSA,Azure, Microsoft 365, and Dynamics 365 preferred.
Experience with MAC iOS a plus
Benefits
Health, Dental, Vision, and Prescription insurance
Short-term and long-term disability benefits
401K
Flexible Spending Accounts
Company provided Life Insurance
Paid Vacation, Sick Leave and Holidays
High-Level Network Engineers
Network technician job in Temple, TX
Management Applications, Inc., a leading provider of Managed IT Services and Network Management, Design and Implementation is seeking high-level Network Engineersfor services to design, engineer, implement and deploy a solution that optimizes the existing Texas Poison Control Network (TPCN) configuration for a hosted application environment to improve user experience and network efficiency; and provide managed services for the hosted application environment and the local area networks (LANs) at the six Regional Poison Control Centers (RPCCs).
Job Responsibilities:
A. Assess the TPCN's current application environment, including the LANs at the six geographically diverse RPCCs (Amarillo, Dallas, El Paso, Galveston, San Antonio, Temple) and recommend compliant Texas Administrative Code Chapter 202 (TAC 202) Information Security Standards and Health Insurance Portability and Accountability Act, as amended (including the HiTECH Act; and the federal Privacy, Security, and Enforcement Rules (collectively referred to as HIPAA) compliant solution(s) that optimizes the environment to meet Commission's requirements;
B. Design, engineer, and implement the solution based on recommendation(s) accepted by the Commission;
C. Deploy the solution, including at the each RPCC's LAN, user acceptance testing and training; and
D. Provision TAC 202 and HIPAA-compliant managed services for the solution on an ongoing basis upon deployment completion. (Including maintenance, troubleshooting, break/fix, application support, third party vendor coordination, asset inventory, incident response, trouble ticket support, workstation and end user support).
Experience in the Following Technologies, Hardware and Software:
LAN/WAN/VPN, Lenovo, Xerox, APC, IBM, Viewsonic, toxi CALL and Micromedex
Job Application Instructions:
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all IT certifications and Education within your resume.
Data Center
Network technician job in Temple, TX
Immediate need for a talented Data Center. This is a 06-12 months contract opportunity with long-term potential and is located in Temple, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-88592
Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Cabling & Termination
The Fiber Technician will mount and install racks, patch panels, fiber optic and hardware. Install grounding for racks, equipment and cable as required.
The Fiber Technician performs testing: continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts, and transpose pairs on horizontal and riser cable; use a tone set.
The Fiber Technician installs LC, SC, ST, FC, FDDI, SMA and MPO/MTP connectors, for both multi-mode & single-mode fiber
The Fiber Technician will terminate simplex & duplex jumper cord
The Fiber Technician will terminate & breakout outside plant fiber
The Fiber Technician will terminate indoor tight buffered multimode and single-mode fiber
The Fiber Technician will install fan out kits including buffer tube
The Fiber Technician will calculate end to end loss budgets in accordance with TIA/EIA standards for multimode & single-mode fiber
The Fiber Technician will fully complete all paperwork accurately and on time specifically: timesheets, material transfers, work orders, change orders, tool transfers and others as required
The Fiber Technician will complete any other duties as assigned
Able to provide onsite support after business hours as part of on-call schedule.
Able to travel to various sites as needed.
Testing
The Fiber Technician will test using an OTDR, Fluke & EFXO
The Fiber Technician troubleshoots using an OTDR to identify and correct problems end to end, and Network wide
Splicing
The Fiber Technician will perform mechanical splicing with all types of fiber cable
The Fiber Technician will perform fusion splicing with all types of fiber cable
The Fiber Technician performs building entrance splices, maintenance space, and direct buried splices
Key Requirements and Technology Experience:
Key Skills; Data-Center
The Fiber Technician must be self-motivated, positive in approach, professional and help create, develop, and implement project process improvement(s).
The Fiber Technician must promote the Company culture and mission to all employees, vendors, clients, and business partners.
The Fiber Technician must possess and be proficient with the listed tools.
The Fiber Technician must be able to act as the Company liaison for interface with customer representative(s).
The Fiber Technician must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
The Fiber Technician must be able to work at heights, off a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
The Fiber Technician must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones.
Must possess a High School diploma or GED equivalent
Must be proficient at terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure)
Must have Testing & Troubleshooting MMF & SMF systems experience (OTDR & PMLS)
Prefer 3-5 years of experience in Fiber
Prefer Industry Certifications (Corning/FOA/BICSI)
Prefer Data Center installation experience
Prefer Mechanical and Fusion Splice experience
Prefer OSP / Confined Space Entry experience (splicing)
Must be able to use the following trade Tools: Screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, wrench set, cable stripper, flashlight and gloves. Punch tool with 110 block and 66 block blades, tone set, 6/8 position combo crimp tool, and Krone/3M/BIX
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Distinguished Engineer - Network Connectivity
Network technician job in Waco, TX
As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.
You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.
At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.
Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization, inclusive of producing MVP's through direct hands-on software contributions. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.
The Distinguished Engineer will be a part of the Connectivity Evolution organization focusing on driving strategy and best practices around the enterprise network agenda & infrastructure automation, while collaborating across domains with Cyber, Cloud and Software Engineering teams.
Expertise with the following technologies are ideal for success in the role: IP networks ranging Cloud Networks, BGP, IS-IS, SD-WAN, VxLAN, Wi-Fi with software tools like Ansible, Python, Saltstack, etc.
If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good.
Key responsibilities:
Articulate and evangelize a bold technical vision for your domain
Decompose complex problems into practical and operational solutions
Ensure the quality of technical design and implementation
Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
Continue learning and injecting advanced technical knowledge into our community
Handle several projects simultaneously, balancing your time to maximize impact
Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
Capital One is open to hiring a remote employee for this opportunity.
Basic Qualifications:
Bachelor's Degree
At least 7 years of experience in Software Development or Software Engineering
At least 5 years of experience in Network Engineering designing and implementing multi-site networks
Preferred Qualifications:
Bachelor's or Master's Degree in Computer Science or a related field
10+ years of Software Engineering or Software Development experience
10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.
10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking)
10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support
7+ years of experience in building distributed systems & highly available services using cloud computing services (AWS, GCP, Azure)
3+ years of experience with IPv6 implementation in the Cloud
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $239,900 - $273,800 for Distinguished Engineer
McLean, VA: $263,900 - $301,200 for Distinguished Engineer
New York, NY: $287,800 - $328,500 for Distinguished Engineer
Plano, TX: $239,900 - $273,800 for Distinguished Engineer
Richmond, VA: $239,900 - $273,800 for Distinguished Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Computer Field Tech Position- Killeen TX
Network technician job in Killeen, TX
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Field Technician Starlink/Dish Network
Network technician job in Oglesby, TX
Job Description
Join Southern Star: Elevate Your Career and Earnings!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule
Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
SIM System Admin II
Network technician job in Killeen, TX
Job Title: SIM System Admin II
Raven Advisory is a leading organization dedicated to revolutionizing training methodologies for modern warfighters. We specialize in providing cutting-edge training solutions, simulations, and technology-driven programs to enhance the skills and readiness of military personnel. We are seeking a skilled and experienced SIM System administrator II to manage and maintain simulation systems used in military training exercises. The ideal candidate will be responsible for overseeing the technical aspects, operation, and maintenance of simulation systems within a military training environment.
Position Overview:
This role provides units with a simulation training environment utilizing government provided hardware and software configured to fulfill the needs of a simulation control plan. This position centers around administering, configuring, and ensuring the optimal performance of simulation software and systems.
Responsibilities:
Administer, configure, and maintain military simulation systems and software to ensure optimal performance and functionality.
Assists team members in the installation, configuration and operation of the operating system(s), security and simulation software necessary for the training environment.
Coordinate and conduct system installations, upgrades, and troubleshooting to address technical issues and ensure system reliability.
Have a good understanding of TCP/IP networks and protocols.
Assists in the tracking and reporting of system/software anomalies that are reported to system developers for correction.
Provides units with simulation to C4I systems from a simulation training environment to fulfill the needs of a simulation control plan.
Assist unit representatives and field support representatives in understanding how simulations will integrate into the C4I networks to provide stimulation.
Ensures essential information security protocols are upheld for simulation systems, encompassing system lockdown procedures, operating system updates, and patches for simulation software, among other measures.
Stay updated with advancements in simulation technology and make recommendations for system improvements.
Qualifications:
BS/BA in Information Technology or related field.
Three additional years of experience may be substituted in lieu of a degree.
Seven years of computer experience in information systems design and management.
Minimum three years of experience in analysis and design of business applications for complex large-scale or mid-tier computer systems, or LAN-based systems.
Must have IAT Level I certificate.
Must possess a SECRET clearance.
Must be a U.S. citizen.
Benefits:
Salary package
Healthcare benefits
401K
**Please carefully review the specified requirements before submission. To streamline the application process, candidates need only submit their application once. Rest assured that individuals who apply will be considered for all positions they qualify for.**
Field Support Engineer (On Site)
Network technician job in Temple, TX
The Field Support Engineer at McLane Intelligent Solutions will look after the service and maintenance needs of our customers. A Field Support Engineer should possess excellent technical skills, be a good communicator, and pay meticulous attention to detail. The ideal candidate should diagnose and resolve problems, improve efficiency, mitigate risk, provide technical assistance, and enhance and sustain relations with clients.
Responsibilities:
Support resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues
Support and document the initiation, execution, and closing activities for a program/project
Ensure performance metrics are met or exceeded
Develop and maintain program support artifacts throughout the lifecycle of the initiative
Ensure constant and proactive communication with customers, team members, and subcontractors to actively mitigate any issues or concerns
Simulates and recreates user issues to resolve operational difficulties
Recommends system modifications, if required, to reduce user problems
Promote and encourage a “one-team” attitude at all levels internally and externally
Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Provide Level-2/3 support and troubleshooting to resolve issues
Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
Prepare, schedule, coordinate, and complete project assignments
Requirements
Experience with Microsoft Products including Windows Desktop, Server and Microsoft 365
Experience with Active Directory
Experience with virtualization platforms including VMware, Hyper V, Citrix, RDS
Experience with network troubleshooting/configuration, including advanced skill in configuration of managed switches and firewalls
Excellent time management skills.
Ability to problem-solve.
Excellent verbal and written communication skills
Strong multitasking abilities
Analytical and critical thinking skills
Ability to work under pressure and complete tasks in a timely manner
Requires self-direction, tact, diplomacy, and a clear courteous and professional manner when dealing with clients.
Availability for occasional travel to client sites including overnight stays.
Qualifications:
Associate or bachelor's degree in IT, computer science, or a related field is preferred
Minimum 3-year hands on experience in a technical role or related working technical experience
Minimum 3-year hands on experience with software and hardware troubleshooting ex: firewalls, switches, servers, wireless, desktops, laptops, email technologies, mobile devices.
Network+, Security+, CCNA, MCP, MCSA,Azure, Microsoft 365, and Dynamics 365 preferred.
Experience with MAC iOS a plus
Benefits
Health, Dental, Vision, and Prescription insurance
Short-term and long-term disability benefits
401K
Flexible Spending Accounts
Company provided Life Insurance
Paid Vacation, Sick Leave and Holidays
Auto-ApplyComputer Field Technician
Network technician job in Killeen, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Field Technician Starlink/Dish Network
Network technician job in Killeen, TX
Job Description
Join Southern Star: Elevate Your Career and Earnings!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule
Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!