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Network technician jobs in Winston-Salem, NC

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  • Systems/Network Analyst

    Techtriad

    Network technician job in Winston-Salem, NC

    Hiring: Technical Specialist Duration : Full-Time Schedule: Work: Thu-Sat, 7 AM-7 PM Training: Mon-Fri, 8 AM-4 PM Strong Technical Foundations in Core Infrastructure (Mandatory) The client needs someone who is immediately hands-on with: Linux (Red Hat) Windows Servers Networking (Cisco-based) Switch/Router/Firewall management VMware (5.x/6.x) These are non-negotiable skills because you will support critical systems in real-time 🔧 Key Responsibilities Provide support for servers, network devices, mainframes, and communication systems Conduct diagnostic tests to ensure optimal system performance Monitor and resolve client help desk issues; escalate when needed Test, install, and maintain communication equipment Create documentation and provide training to Operations teams Support WAN, IP Telephony, and customer connectivity environments Engage with vendors, banks, payment networks and troubleshoot integration issues Participate in disaster recovery exercises and system upgrades Perform root-cause analysis, triage escalated issues, and maintain run-books Support Java, WebSphere, File Transfer, and distributed financial transaction systems ✔️ Required Skills & Qualifications Bachelor's degree or equivalent IT training Linux, Windows, Networking (must have) Strong experience with Cisco routers, switches, firewalls Red Hat Linux (2+ years) in enterprise environment Experience in distributed financial transaction processing VMWARE 5.x/6.x, WebSphere, MQ, Windows Server Strong SQL/DB2 knowledge Hands-on experience with Java server-side technologies Excellent troubleshooting, communication & documentation skills
    $66k-91k yearly est. 2d ago
  • Network Engineer

    Tata Consultancy Services 4.3company rating

    Network technician job in Liberty, NC

    Must Have Technical/Functional Skills: • Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues • With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service • Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe • Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities Network (LAN, WAN and Wireless) • Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification • Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) • TCP/IP, DHCP, Subnetting, VLAN, POE • Experience with packet capturing example: Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.) • Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management • Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair • DHCP, DNS, Print Server, File Shares, Microsoft SCCM • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution • Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS • Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware • Knowledge of Server 2012/2016 Policy and Security Management Critical plant floor hardware support • Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.) • ANDON and PLC (Programmable Logical Controls) support knowledge • First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME's) • Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management • Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time • On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime Others Must Have Attributes for Level 3 • Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment • Ready to travel to other Toyota sites/locations within the US to support on a short basis. • Strong team worker with professional demeanor and strong ethics • Good written and oral communication skills are required • Experience with remote control tools and remote support (off-site) • Ongoing support of various Manufacturing computer systems • Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects • Change Management process • Associate or bachelor's degree in computer information systems, Computer Science or related field • TMMBC English 50%-100% Competence Nice To Have • Experience and/or knowledge of PLC's a plus. • Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition) • Knowledge of iGear, Kepware, or other machine data gathering tools • SQL Server database administration (backu ps, security, monitoring, etc.) • Manage storage and backup systems • Previous experience supporting a large corporate, manufacturing environment • Experience supporting and troubleshooting Business and Mission Critical applications • 3 to 5 years of experience performing Level 3 responsibilities • Knowledge of Cisco Voice over IP hardware/software/server operation/configuration • Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. • Troubleshoot Operating System issue. Connection issues with LAN/WAN. • Update tickets with accurate and timely records of work performed, and resolution details • Maintain and contribute to a knowledge base. • Coordinate hardware warranty repair. • Perform inventory management activities as required in coordination with asset management and other corporate groups. • Escalate to 3rd party vendors when necessary • Responsible for raising and coordinating problem management issues • Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. • Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. • In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. • Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. • Receives instructions from certified technicians and project managers to troubleshoot advanced issues. • Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. • Primary responsibility to manage End User related incidents and requests. • Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $70,000 - $80,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $70k-80k yearly 4d ago
  • Global Services Tech Senior

    Ashley Furniture Industries 4.1company rating

    Network technician job in Advance, NC

    Global Tech Services Engineering Senior Build Your Career with Ashley Join The #1 Furniture Company-Join The #1 Furniture Brand Ashley Furniture Industries Inc. is the largest furniture manufacturer in the world. Established in 1945, Ashley offers one of the industry's broadest product assortments to retail partners in 123 countries. Our IT team combines a skilled workforce, implements the most advanced equipment available, and incredible desire to support one of the most agile manufacturing and distribution operations in the industry! Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Title: Global Tech Services Engineering Senior Location: Onsite - Advance, NC What Will You Do? As a Global Tech Services Senior, you will serve as a technical expert individual contributor, directly executing and advancing our enterprise Global Tech Services management initiatives while collaborating with team members. This dynamic role requires deep technical expertise, focusing on implementing complex technical solutions and providing technical guidance to team members. You will work hands-on with complex systems, contributing significantly to code development, system architecture, and technical implementation while ensuring your work aligns with team objectives. Your hands-on responsibilities include developing PowerShell scripts, engineering deployment solutions, and implementing advanced configurations across our MECM infrastructure and MDM platforms. While coordinating with team members and stakeholders, you'll maintain a primary focus on technical execution, solution architecture, and complex problem-solving. The position emphasizes strong technical contributions, including code development, technical documentation, and direct execution of challenging projects. As a technical lead, you'll work extensively on operating system imaging, application packaging, and security implementations across multiple platforms (Windows, mac OS, Linux, iOS, Android). Your expertise in Microsoft Exchange, MECM, and various MDM solutions (Intune, Kanji, SOTI, Knox) will enable you to both execute complex technical solutions and provide guidance to team members. This role emphasizes maintaining advanced technical proficiency while sharing knowledge and promoting technical excellence through hands-on examples. Primary Responsibilities: Technical Leadership Contribute as a technical SME for MECM administration Execute strategic initiatives for the engineering team Implement continuous improvements for Global Tech Services Collaborate with vendors and stakeholders Technical Execution Configure and maintain MECM infrastructure, including system upgrades and migrations Execute comprehensive software deployment strategies through Software Center Develop application packaging, testing, and deployment processes Implement system security, compliance, and patch management Monitor and optimize system health and performance Support a Microsoft Exchange environment Develop and maintain cross-platform imaging solutions Software Deployment & Package Management Design and execute software deployment packages Configure and optimize Software Center functionality and user experience Implement packaging standards and quality control procedures Create and maintain Windows application packaging Develop PowerShell automation scripts Execute deployment configurations and schedules Implement testing protocols and validation procedures Operations & Security Implement security baselines and compliance standards Support disaster recovery and business continuity planning Create and maintain system documentation and standard operating procedures Monitor and report on system metrics and KPIs Execute device patching management Configure mobile device management solutions Technical Leadership Responsibilities: Microsoft Endpoint Configuration Manager (MECM/SCCM) enterprise administration Advanced Windows Server and Active Directory management Device Patching Management: Enterprise-wide patch deployment strategies Vulnerability assessment and remediation Compliance reporting and monitoring Update ring management Testing and validation procedures Operating System Image Development & Engineering: Windows OS platforms mac OS environments Linux distributions Android tablet configurations iOS device configurations Mobile Device Management (MDM) Solutions: Microsoft Intune Kanji SOTI MobiControl Apple Business Manager Samsung Knox Microsoft Exchange Administration: Server configuration and maintenance Security and compliance management Mail flow management User administration Hybrid deployment expertise Advanced Windows Application Packaging: Complex application packaging and testing Advanced PowerShell script development Custom deployment solutions Application compatibility testing Package troubleshooting and remediation What Do You Need? Bachelor's degree in Computer Science, Information Technology, or related field preferred 5+ years of hands-on IT operations experience Strong technical mentorship skills with proven experience guiding technical team members Knowledge of IT infrastructure, security protocols, and best practices Excellence in technical project execution and resource utilization Advanced analytical and problem-solving capabilities Outstanding communication and cross-functional collaboration skills Experience with IT service delivery and ITIL frameworks Demonstrated ability to lead by technical example and serve as a subject matter expert Track record of successful complex technical implementations and solutions delivery Ability to travel domestically as needed Flexibility to work extended hours when required Strong commitment to ethics, integrity, and trust
    $62k-79k yearly est. 4d ago
  • Sr. Lead Desktop Support Specialist in Winston Salem, NC (In person interview only)

    360 It Professionals 3.6company rating

    Network technician job in Winston-Salem, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact Qualifications Skill (minimum 7 years of experience in each skill) Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150
    $71k-88k yearly est. 21h ago
  • Computer Field Tech Position- Greensboro NC

    BC Tech Pro 4.2company rating

    Network technician job in Greensboro, NC

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 58d ago
  • Community Support Technician Client Specific II - Winston Salem

    UMHS

    Network technician job in Winston-Salem, NC

    Job Description Community Support Technician needed to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance with Community Living Support. Technician must have experience with autism. Monday - Friday - 4:00 pm - 8:00 pm Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************
    $44k-64k yearly est. 9d ago
  • IT Field Support Technician_Greensboro

    Gr8Ttek, LLC

    Network technician job in Greensboro, NC

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR t6xZgK4nBx
    $40k-68k yearly est. 24d ago
  • IT Technician - Trackside

    Penske Racing South 4.0company rating

    Network technician job in Mooresville, NC

    Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Qualifications 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
    $35k-68k yearly est. Auto-Apply 60d+ ago
  • Configuration & Deployment Technician 1

    Noregon Systems Inc. 3.5company rating

    Network technician job in Greensboro, NC

    The Configuration and Deployment Technician is a self-motivated, team-oriented individual that fulfils a key position within our company. The responsibilities of this position include operating system and software application installation and/or configuration on computers for both employee and customer use, with a focus on quality and efficiency. KEY RESPONSIBILITIES: * Diagnostic Tool Configuration * Ensure computer configurations and documentation of related data are accurate and complete, per customer requirements. * Configuring and deploying Windows Computers in a Work Group or Domain Environment. * Hardware preparation, including unboxing, installation of batteries and SIM cards, and scan-in of serialized hardware. * Installation and configuration of the operating system and a variety of diagnostic software applications. * Pairing proprietary and third-party vehicle adapters with computers and software applications. * Additionally, utilize remote access tools to configure computers at remote locations. * Contact third party software vendors to transfer or troubleshoot software license activation. * Engage or follow-up with other departments as needed to resolve issues. o Troubleshooting issues pertaining to hardware and software installation on computers to overcome conflict resolution for multiple software programs. o Active participation in all aspects of the Configuration and Deployment department as needed. To include Imaging Process, Configuration, Quality Analysis, Shipping, Tracking and Database Maintenance. * Product Deployment * Maintains high level of productivity. * Has the ability to update and maintain database records * Team Responsibilities * Maintain a good working relationship with other groups in the department and other departments throughout the company. * All other projects and duties as assigned. SUPERVISORY RESPONSIBILITIES: * This position has no supervisory responsibilities. WORK ENVIRONMENT: * This job operates in a professional office environment. The role routinely uses standard office equipment. EDUCATION/EXPERIENCE REQUIRED: * Working toward or having completed AS or BS degree in an IT-related field. * Desire to have a career in Information Technology. ADDITIONAL ELIGIBILITY REQUIREMENTS: * Detail oriented. * Excellent verbal and written communication skills. * Experience using MS Office and MS operating systems. PHYSICAL REQUIREMENTS: * This is largely a sedentary role; however, moving computer kits and hardware is regularly required. * Basic motor skills and manual dexterity for extensive computer usage are required. * Sitting for extended periods of time is required. * Talking, hearing and close vision abilities are required. * Standing, walking, reaching, kneeling, and crouching required. * Stress may occur with changing priorities, tight deadlines and long hours. * Ability to regularly lift 25 pounds. TRAVEL REQUIREMENTS: * 0% * This position description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Noregon Systems, Inc is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
    $50k-65k yearly est. 24d ago
  • IT Systems Support

    Reeb Millwork 4.6company rating

    Network technician job in Mocksville, NC

    Reeb is one of the largest distributors of custom Millwork products on the East Coast. The secret to Reeb's success is no secret at all, we simply work harder for our customers. We're not tied to shareholders and spreadsheets. We're a family owned business that has weathered the storms, both literally and figuratively, along with our partners for over 100 years, and we're stronger than ever. We understand the decisions owners in our industry face everyday and earn your business by stocking more products, offering shorter lead times, more options and better support. Reeb hires the best, and they go to work for you, everyday. When you need to reach us, there's always more than a single point of contact anytime of the day or year. Check us out at ************ Job Description POSITION SUMMARY This position is responsible for planning and maintaining the health of the company's information technology infrastructure, specifically related to personal computing. The position is responsible for ensuring that personal computing hardware and software are running smoothly and effectively in support of business operations and applications software. This position works closely with system administrators and takes direction on projects and duties from the IT Infrastructure Lead. Reviews analyzes, evaluates and maintains an organization's personal computing systems, which include: Desktop computers, laptop computers, and thin clients Office support equipment - printers and fax machines Mobile devices - handheld computers, tablet computers, barcode scanners, mobile printers, and mobile telephones Specialty equipment - label printers and in-vehicle computers Structures and maintains the IT Personal Computing service provisioned to all locations Establishes personal computing service levels that meet/exceed business requirements Manages personal computing infrastructure to achieve agreed service levels Manages and maintains the IT asset management system Provides and facilitates customer training of the personal computing features and functionality. Provide Level 2 Help Desk Support and desk-side assistance Insure Help Desk documentation is current and up to date Liaison between Reeb and outside service providers Ensure infrastructure service levels are agreed on with business leaders and consistently met - Provide monthly reports on success in meeting them, including identification of failures and what will be done to avoid them in the future Assists in the development and maintenance of personal computing keeping systems to current patch levels and proper anti-virus software Tests and evaluates personal computing systems to eliminate problems and make improvements. Administers and documents the lifecycle of personal computing equipment, including deployment, maintenance, and scheduled replacement Identifies and keeps critical personal computing spare parts on-site to minimize hardware outages Maintains documented up-to-date inventory of all personal computing hardware, and systems software Leads support or participate in projects which rely on or affect the personal computing system Follows company procurement policies and practices in obtaining favorable terms for personal computing products and services obtained from external vendors Ensures the security and protection of personal computing systems and equipment Participates in after-hours support as needed Qualifications Possess current knowledge of IT Personal Computing technologies, including Windows, Thin Client and Terminal Services technologies, Personal Productivity software, Personal Computing hardware, Ethernet and wireless local area networks, cellular phone systems, Mobile Computing, barcode symbologies 1-3 years' experience with Microsoft Windows and related experience with Personal Computing hardware, including setup, configuration, and patch management. Strong interpersonal skills, including ability to communicate effectively with colleagues at all levels, as well as external vendors Demonstrated ability to plan for and achieve desired results Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-52k yearly est. 20h ago
  • Field Tech Support

    Echostar 3.9company rating

    Network technician job in Mount Airy, NC

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $17.75/Hour
    $17.8 hourly 3d ago
  • Mid-Level Service Desk Technician

    Occam Solutions

    Network technician job in Liberty, NC

    Occam Solutions is looking for a Mid Level Service Desk Technician, Ft. Bragg. The Mid-Level Desk Technician will have many responsibilities will include: Interfaces directly with supported end-users to provide hardware, software, network and applications problem resolution. Is proficient with industry standard desktop operating systems and office automation software suites. Must demonstrate excellent verbal and written communication skills. Special Operations Force experience is preferred (but not required). Will be required to work rotating shift schedules to include nights, weekends, and holidays. Specific Responsibilities: Service Desk Technicians (SDTs) must be able to clearly communicate via phone, portals and instant messaging with end users and technicians. These technicians must have experience troubleshooting core services (file, e-mail, print, web, portal and transport), and be able to mentor lower level technicians to become proficient within these areas. Must be able to present a professional, sharp and technically savvy image via verbal, written and in person communications with customers with responsibilities ranging from entry level to the senior executive levels and serve as a positive example to other technicians on the team. SDTs must be qualified to perform the following functions: · Serve as the initial point of contact for resolution of desktop/laptop/mobile related problems in a 70,000+ customer enterprise. · May be required to provide VIP level support to USSOCOM executive level users and their staff. · Troubleshoot research, diagnose, document, and resolve technical issues surrounding Windows 10, Windows 8, Windows 7, MS Office applications, email, other special applications, Internet connections, and hardware/peripheral equipment via telephone. · Document, track, resolve, and report on problems and work orders using Remedy Action Request database system. · Modify/create and troubleshoot user accounts via Active Directory, submit changes to file management and peripheral devices via Remedy, escalate network incidents, and provide direct support to USSOCOM customers located throughout the world. · Determine which special team can best resolve the problem and assign the task to the Desktop Support, Customer Support, Network Administration or System Administration Teams when a solution cannot be provided telephonically. · Ability to install, maintain and troubleshoot server, network, system and application issues. · Technical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems. · Must have experience with Dameware, RDP and Terminal Services. · May be required to perform incident management functions which include: Incident trending and prioritization and documenting and communicating those findings with senior organizational team members. · Perform other duties as required. Minimum Required Qualifications: · Two Years relevant IT/Service Desk Experience · Must have DoD 8570 IAT Level I certification. · Must be able to maintain DoD 8570 IAT Level I certification via continuing education requirements or re certification. · Must possess current TS/SCI clearance. · Must be TS/SCI eligible. Preferred Qualifications: · DoD 8570 IAT Level II certification. · Special Operations Force experience.
    $36k-50k yearly est. 60d+ ago
  • Network Administrator

    MSI Defense Solutions

    Network technician job in Mooresville, NC

    Job Description We are seeking a highly skilled and motivated Network Administrator to join our IT team. In this role, you will be responsible for managing and optimizing our network infrastructure to ensure reliable, secure, and efficient operation. The ideal candidate will have a strong background in network administration, excellent problem-solving skills, and the ability to work effectively in a dynamic environment. The Network Administrator will report to the Digital Technology Manager. The position requires a full-time work week spent in the office. Normal hours are Monday through Thursday 7:00am-4:30pm and Friday 7:00am - 12:00pm. (Must be flexible to work additional hours as needed based on project requirements and deadlines.) Key Responsibilities Network Operations: Administer and maintain network systems including routers, switches, firewalls, and wireless access points to ensure high performance and reliability. Configuration and Installation: Install, configure, and upgrade network hardware and software as needed. Implement network solutions to meet organizational requirements. Monitoring and Troubleshooting: Continuously monitor network performance, diagnose, and resolve network issues to minimize downtime and optimize performance. Security Management: Implement and enforce network security measures, including firewalls, intrusion detection/prevention systems, and access control protocols to protect against threats. Documentation: Create and maintain detailed documentation for network configurations, changes, and procedures. Ensure accurate records of network inventory and performance metrics. Support and Training: Provide 2nd and 3rd level support for network-related issues. Offer technical support and guidance to end-users and IT staff as needed. Collaboration: Work closely with other IT professionals and vendors to resolve complex network issues, plan and implement upgrades, and enhance network capabilities. Backup & Recovery: Oversee and manage the company's backup infrastructure, ensuring data replication, recovery, and retention processes are executed flawlessly. Sharepoint oversight: Administer and maintain SharePoint, including user permissions and content management. Compliance: Ensure network operations comply with organizational policies and industry best practices. Technical Skills Required Experience with VMWare vCenter virtualization Microsoft Exchange, Microsoft AD, Microsoft SQL Server Veeam Backup and Replication Cybersecurity Access Control and Video Surveillance HP Nimble Storage Technologies Scripting Skills TCP/IP Proficiency Office 365 Management Cisco Meraki Switches and Access Points VoIP Telephony Experience with DNS and DHCP configurations. NIST-171 and CMMC knowledge highly advantageous. Skills and Qualifications Required Bachelor's degree in Computer Science, Information Technology, or a related field preferred. A minimum of 5 years of network administration experience Excellent troubleshooting and problem-solving skills Ability to work in fast-paced, constantly changing environment Detailed, and results-oriented Active Secret Clearance preferred but not required. Must be able to verify U.S. Person Status as defined by International Traffic in Arms Regulations (ITAR). Ability to obtain security clearance if deemed necessary for position. Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 30 pounds at times. Must be able to access and navigate each department at the organization's facilities. Benefits 401(k) with employer match Dental Insurance Disability Insurance Health Insurance Vision Insurance Paid Parental and Maternity Leave Life Insurance Paid Time Off - 120 hours per year to start (prorated in first year of employment) Continuing Education Annual Year End Paid Holiday Closure Classification Position is full-time, Exempt MSI Defense Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
    $61k-79k yearly est. 3d ago
  • IT (includes 802.11 Instructional Trainer)

    Emerging Technology Support

    Network technician job in Mooresville, NC

    A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office. Duties & Responsibilities: IT Support Services: - Provide PC -related issue resolution. - Maintain inventory and perform updates. - Manage network infrastructure, including routers, switches, firewalls, and load balancers. - Set -up and maintain an LDAP server for user accounts. - Set up and maintain Virtual Machine servers. - Ensure server room management (backups, updates, security patches). - Implement shared file storage solutions with user access controls. - Define and manage user permissions for file shares. - Support employee desktops and laptops (OS installation, updates, troubleshooting). Instructional Duties: - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis). - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup). - Design, develop, deliver, evaluate, and modify courses to meet student needs. - Collaborate with faculty, staff, students, and clients to design training programs. - Create and maintain standardized system images for student computers. Requirements - Secret Clearance Required - Top Secret Clearance Required - Military experience desired
    $34k-61k yearly est. 60d+ ago
  • Network Technician

    Brightspeed

    Network technician job in Mount Airy, NC

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for an experienced Network Technician to join our team! As a Brightspeed Network Technician you will be responsible for all aspects of working in the physical Central Office as well as in the field. As a Network Technician you will be required to work overtime and weekends as outages occur. As Network Technician your responsibilities will include: Supporting and maintaining all switching equipment in Central Offices as well as in the field Keeping all backup generators in optimum condition Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system Monitoring and supporting all switch alarm activity Installing, supporting, and maintaining fiber and copper networks Supporting and maintaining transport networks and central office power Qualifications WHAT IT TAKES TO CATCH OUR EYE: Familiarity with both inside and outside plant cabling practices 3 to 5 years experience as a switch technician Self-motivated and able to drive issues to resolution Ability to promote and sell Brightspeed services Knowledge of safety rules and regulations Ability to work well with both customers and fellow peers Ability to work outside in all weather conditions Ability to work all shifts as assigned including nights, weekends, and holidays depending on business needs This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-RW1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $56k-77k yearly est. 60d+ ago
  • Network engineer

    Arete Technologies 4.5company rating

    Network technician job in Greensboro, NC

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Must Have Knowledge Experience on implementation, troubleshooting and managing "Cisco WLC , AP and Cisco Prime Infrastructure“. Troubleshooting knowledge on "Wireless LAN Controller and AP. Good knowledge on WLC ( Cisco 5500 series WLC) AP (3800,3700,3600) In-depth troubleshooting and problem analysis skills Self-motivated to take ownership of projects without much supervision Required Job Experience: § Assist customers in troubleshooting hardware/software related issues on various Wireless LAN Controller and AP § Should have implementation experience in Wireless LAN Controller and AP. § Joining APs to WLC § LWAPP and CAPWAP § Troubleshooting required area of routing and switching for Wireless deployment and troubleshooting § Good hands on experience on routing protocols and switching protocols § Proactively and continuously improving all aspects of the teams operation remit. § Responsible for Acting as a point of escalation for network issues (Event handling and incident resolution) § End to end ownership of customer service requests. Collaborates with all relevant stakeholders internal and external, and acts as focal point until the problem is resolved. Plan and Design WLAN Technologies Hide Details Knowledge on 802.11 standards and protocols Plan & design wireless solutions requirements • Translate customer requirements into services and design recommendations • Identify ambiguity and/or information gaps • Evaluate interoperability of proposed technologies against deployed IP network infrastructure & technologies • Select an appropriate deployment model • Regulatory domains and country codes RF planning, designing and validation • RF Design / Site survey • Architect indoor and outdoor RF deployments o Coverage o Throughput o Voice o Location o High Density / Very High Density • Construct an RF operational model that includes: o Radio resource management (Auto-RF, manual, hybrid, Flexible Radio Assignment, TPC and DCA) o Channel use (radar, non-WiFi interference, Dynamic Bandwidth Selection) o Power level, overlap o RF profiles • Validate implemented RF deployment Configure and Troubleshoot the Network Infrastructure Configure and troubleshoot wired infrastructure to support WLANs • VLANs • VTP • STP • Etherchannel Plan network infrastructure capacity Configure and troubleshoot network connectivity for: • WLAN clients • WLCs (appliance, virtual, and Mobility Express) • Lightweight APs • Autonomous APs Configure and troubleshoot PoE for APs Configure and troubleshoot multicast on the switching infrastructure Configure and troubleshoot wired security for APs • MAB • dot1X for APs Configure and troubleshoot the following to support wireless services • DNS • DHCPv4 / DHCPv6 • NTP, SNTP • SYSLOG • SNMP • CDP, LLDP • mDNS (including SDG) Configure and Troubleshoot an Autonomous Deployment Model Hide Details Configure and troubleshoot different modes and roles • WGB • Point to point & Point to multi-point bridge Configure and troubleshoot SSID/MBSSID Configure and troubleshoot security • L2 security policies • Association filters • Local radius • dot1X profiles Configure and troubleshoot radio settings Configure and Troubleshoot AireOS appliance, virtual, and Mobility Express controllers Hide Details Configure and troubleshoot secure management access and control plane • AAA • CPU ACLs • Management via wireless interface • Management via dynamic interface Configure and troubleshoot interfaces Configure and troubleshoot lightweight APs • dot1x • AP modes • AP authentication / AP authorization • Logging • Local AP CLI configuration • WLC based AP configuration Configure and troubleshoot high availability and redundancy • SSO • N+1, N+N Configure and troubleshoot wireless segmentation • RF profiles • AP groups • FlexConnect Configure and troubleshoot wireless security policies • WLANs • L2/L3 security • Rogue policies • Local EAP • Local profiling • ACLs • Certificates Configure and troubleshoot FlexConnect and Office Extend Configure and troubleshoot Mesh Implement RF management Configure and troubleshoot mobility • L2/L3 roaming • Multicast optimization • Mobility group scaling • Inter-release controller mobility • Mobility anchoring Configure and troubleshoot client roaming optimization • CCKM • Optimized Roaming • Band Select • Load Balancing • 802.11r/k/v Additional Information All your information will be kept confidential according to EEO guidelines.
    $65k-84k yearly est. 60d+ ago
  • Sr. Lead Desktop Support Specialist in Winston Salem, NC (In person interview only)

    360 It Professionals 3.6company rating

    Network technician job in Winston-Salem, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact Qualifications Skill (minimum 7 years of experience in each skill) Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150
    $71k-88k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Network technician job in Greensboro, NC

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-38k yearly est. 20h ago
  • Network Engineer

    Penske Racing South 4.0company rating

    Network technician job in Mooresville, NC

    Penske Racing is looking for a talented IT Professional to join our team as a senior-level Network Engineer in Mooresville, NC (on-site position / this is not a remote or hybrid position) to help design, implement, maintain, and support our expanding network infrastructure. In this role, you will join and mentor a team dedicated to creating scalable, maintainable, secure, and highly available network architectures that align with our business objectives and service level agreements (SLAs). This position reports to the Director of Information Technology and is a non management position. Responsibilities Design and deploy functional, reliable, but secure networks (LAN, WLAN, WAN) Set up and configure various network devices and services (e.g., routers, switches, firewalls, load balancers, VPNs, QoS) with high availability. Conduct network maintenance and system upgrades, including applying service packs, patches, hotfixes, and security configurations. Monitor performance to ensure system availability and reliability. Track system resource usage, analyze trends, and plan for capacity. Provide all levels of support and troubleshooting to address issues. Adhere to established configuration and change management policies to ensure awareness, approval, and successful implementation of changes to the network infrastructure. Collaborate with the company's security team to select and implement security tools, policies, and procedures. Coordinate with vendors and other IT staff to resolve problems and meet objectives. Supplemental Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at race & test events. May include support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Additional duties may be assigned. Requirements Bachelor's degree in computer science, engineering or a related field 7+ years of full-time experience as Network Engineer/Administrator Professional certification (e.g. CCNP, CCDP) In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF) Familiarity with access control models and network security Solid understanding of network operating systems (Aruba, HPE Procurve) Strong customer service skills, communication skills, and team-player. Organizational and mentoring skills Trackside travel may be required and on short notice Ability to lift 40+ lbs System Admin is a plus Intercom/Radio (Clear-Com, Green-Go) experience is a plus Open-Source tools experience is a plus
    $65k-83k yearly est. Auto-Apply 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Network technician job in Mount Airy, NC

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $17.75/Hour
    $17.8 hourly 3d ago

Learn more about network technician jobs

How much does a network technician earn in Winston-Salem, NC?

The average network technician in Winston-Salem, NC earns between $48,000 and $89,000 annually. This compares to the national average network technician range of $51,000 to $92,000.

Average network technician salary in Winston-Salem, NC

$65,000
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