The Oracle North America Consulting organization provides architecture, implementation, and migration specialists that deliver professional services that align with and support the North America Sales organization and Oracle customer base. The Senior Oracle Cloud Infrastructure Technologist is a hands-on technical leadership role focused on designing, implementing, and optimizing cloud infrastructure solutions on Oracle Cloud. As a senior consultant, you will be responsible for delivering end-to-end cloud services, from strategic planning through to implementation, ensuring that all solutions are scalable, performant, highly available, secure, cost effective, and manageable, and aligned with OCI and industry best practices. This is a senior-level role requiring deep expertise in Oracle Cloud, as well as strong leadership and communication skills to work effectively with customer technical teams and business stakeholders to ensure customer requirements and objectives are achieved.
This individual serves as a subject matter expert and trusted advisor who facilitates the migration and deployment of workloads from on-premise environments or other 3 rd party Clouds, to OCI. He/She works closely with strategic customers, to provide technical know-how, technology guidance, and detailed design and implementation expertise, with the primary objective of assisting customers in getting to production status and realizing the business value of the solution in OCI as quickly as possible.
The Cloud Infrastructure Technologist manages creation and delivery of technical content, including detailed Cloud designs that function as build specifications, technical oversight of OCI build and migration efforts, and focus on automation and reusability.
In this role, the technologist will engage with a wide cross section of internal and external stakeholders - Sales, Development, Support, and third-party partners to drive cloud adoption efforts. Acts as an acknowledged authority for customers and sales on technical cloud solutions and customer success. Viewed by peers as a leader and top contributor and by line management as a key business partner. This is an exciting position working with the latest Oracle Cloud technology, with great opportunity for recognition and career growth.
**Responsibilities**
**Cloud Technology Design & Strategy:**
+ Lead the design and implementation of Oracle Cloud Infrastructure (OCI) solutions, ensuring high availability, scalability, and security for enterprise applications.
+ Accelerate OCI adoption and usage by customers and partners.
+ Work closely with business and technical stakeholders to assess current infrastructure and develop cloud migration strategies that meet business requirements.
+ Provide expert advice on OCI services, technical solution patterns, and cloud adoption best practices.
**Consulting & Implementation:**
+ Design and implement hybrid and multi-cloud solutions leveraging OCI, ensuring seamless integration with on-premise and other cloud environments.
+ Oversee the deployment, migration, and optimization of Oracle Cloud services including compute, storage, networking, security, and database offerings.
+ Perform infrastructure assessments, identify bottlenecks, and propose solutions to improve performance, reliability, and cost-efficiency.
**Project Leadership & Collaboration:**
+ Lead and mentor a team of cloud technologist and junior consultants in the successful delivery of OCI-related projects.
+ Collaborate with clients' internal IT teams to ensure that OCI solutions align with organizational goals and comply with governance and security policies.
+ Coordinate and manage timelines, deliverables, and resources for cloud transformation initiatives.
+ Assist Cloud sales teams to architect and scope new engagements and solutions that grow Oracle Cloud adoption.
**Cloud Security & Compliance:**
+ Ensure that all cloud solutions are secure, meet compliance requirements, and follow industry best practices (e.g., NIST, GDPR, SOC 2).
+ Architect secure, highly available, and resilient cloud environments, ensuring that client data is protected and disaster recovery plans are in place.
**Continuous Improvement & Innovation:**
+ Stay current with the latest trends and advancements in Oracle Cloud and related technologies, and proactively apply new ideas to client projects.
+ Recommend and implement improvements to existing cloud technologies based on evolving client needs, business growth, and technology advancements.
+ Develop reusable Intellectual Property (IP) for the Consulting Delivery organization to help drive delivery efficiency and customer value.
+ Provide feedback to IaaS & PaaS Product Technology teams regarding product deficiencies and enhancements.
Required Qualifications:
**Education:** Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
**Experience:**
+ 10+ years of consulting or technology experience in cloud infrastructure technology and design, with at least 5 years focused on Oracle Cloud Infrastructure (OCI).
+ Proven experience in solutioning and deploying cloud solutions in large, complex enterprise environments, with emphasis on infrastructure as code, and devops and automation for infrastructure.
+ Expertise in cloud migration, multi-cloud, and hybrid cloud deployments.
**Technical Skills:**
+ Hands on skills with Oracle Cloud Infrastructure (OCI) and/or other Cloud providers, such as Amazon Web Services, Microsoft Azure, Google/GCP.
+ Strong expertise in Oracle Cloud Infrastructure (OCI) including core IaaS and PaaS services like compute, networking, storage, identity and access management, and database/multicloud services.
+ Proficiency in cloud security best practices, including IAM, encryption, and compliance frameworks.
+ Hands-on experience with Infrastructure-as-Code (IaC) tools such as Terraform, Ansible, Chef, and OCI Cloud Shell.
+ Knowledge and understanding of DevOps and infrastructure automation with hands-on experience in any of the following technologies:
+ GIT, Chef / Puppet, Ansible, Docker, Kubernetes, and Mezos.
+ Python, Bash
+ JSON
+ Familiarity with Observability and Management cloud monitoring tools (e.g., Prometheus, Grafana, CloudWatch).
+ Virtualization and networking expertise with VMWare, KVM, Oracle VM, Hyper-V
+ Strong Linux and/or Windows system administration skills
**Certifications:**
+ Oracle Cloud Infrastructure certification (Associate or Professional) is highly desirable.
+ Additional certifications in related technologies (e.g., AWS, Azure, Terraform, Security) would be a plus.
**Communication & Leadership:**
+ Excellent client-facing skills with the ability to understand business needs and translate them into technical solutions.
+ Strong leadership and mentoring skills, with experience leading technical delivery teams.
+ Strong "security first" mindset when designing and building Cloud Infrastructure.
+ Excellent verbal and written communication skills, with the ability to produce clear and concise documentation and reports.
+ Comfortable with ambiguity. Able to work efficiently with cross-functional teams across geography and manage numerous projects simultaneously under deadline pressure with minimal guidance.
**Preferred Qualifications:**
+ Hands-on experience with Oracle Cloud Databases (e.g., Oracle Autonomous Database, Exadata Cloud Service).
+ Experience with OCI integrations, API management, and microservices.
+ Knowledge of enterprise IT infrastructure, including networking, server virtualization, and storage management.
+ Familiarity with containerization technologies (e.g., Docker, Kubernetes) and container orchestration platforms.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy (**************************************************************** .
**Range and benefit information provided in this posting are specific to the stated locations only**
CA: Hiring Range in CAD from: $102,400 to $152,400 per annum.
US: Hiring Range in USD from: $141,800 to $232,200 per annum. May be eligible for equity and compensation deferral. Eligible for commission with an estimated pay mix of 70/30.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
Vacancy Type - Replacement Position
This role regularly interacts with customers, prospects and partners across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$141.8k-232.2k yearly 60d+ ago
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Computer Field Technician
Bc Tech Pro 4.2
Network technician job in Cheyenne, WY
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-38k yearly est. 2h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Network technician job in Gillette, WY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$48k-68k yearly est. 12d ago
Contract Coverage Review Technician - Contract up to 120 days
Prescryptive Health
Network technician job in Wyoming
Who is Prescryptive?
Prescryptive Health is a healthcare technology company delivering solutions that empower consumers. Prescryptive's secure, mobile-first products connect consumers, pharmacists, and employers, ultimately providing people with the information they need to make informed decisions and take control of their health. To learn more about Prescryptive Health, visit Prescryptive.com.
About this role
The Contract Coverage Review Technician supports the prior authorization and coverage determination process to ensure timely, accurate, and compliant decisions within Prescryptive's pharmacy benefit management (PBM) operations. This role enables efficient medication access for members by executing PA reviews, maintaining documentation standards, and collaborating across teams to resolve coverage issues. The technician contributes to operational excellence, regulatory compliance, and continuous process improvement, including the adoption of automation and AI-enabled tools. This is a full-time contract roles (40 hours per week, up to 120 days)
What you will do
Key Accountabilities
Prior Authorization Processing - Execute accurate and timely review and processing of prior authorization (PA) requests using established clinical criteria, PBM guidelines, and system protocols.
Documentation and Compliance - Maintain accurate, auditable records of all determinations and communications to meet compliance and quality standards.
Cross-functional Collaboration - Partner with prescribers, pharmacists, and internal teams to resolve PA-related issues and ensure positive member outcomes.
Quality and Continuous Improvement - Achieve production and accuracy metrics while identifying opportunities to improve workflow efficiency through automation or process optimization.
Position Responsibilities
Review and process PA requests in alignment with clinical and operational criteria.
Communicate with provider offices to obtain necessary or clarifying information through appropriate channels (phone, fax, or electronic systems).
Enter determinations, overrides, and documentation accurately within PA and PBM platforms.
Maintain compliance with privacy, security, and regulatory requirements.
Collaborate with pharmacists, account managers, and customer support teams to address PA-related inquiries or escalations.
Identify recurring issues, data inconsistencies, or system barriers, and escalate for resolution.
Support improvement initiatives including the implementation of automation and AI-enabled tools that enhance workflow accuracy and turnaround.
Consistently meet or exceed established productivity and quality standards.
Minimum requirements
Active Pharmacy Technician License
High school diploma or GED.
2 years of experience in pharmacy operations, PBM, or related healthcare administration.
1+ years handling prior authorizations in a PBM, health plan, or clinical pharmacy setting.
Strong understanding of pharmacy operations and PBM workflows.
Proficiency in Microsoft Office Suite and PBM claims systems.
Experience with prior authorization process and using prior authorization platforms and managing clinical documentation.
Demonstrated expertise in HIPAA compliance and deep understanding of evolving prior authorization (PA) regulations and electronic PA standards.
Proven track record of enforcing the highest standards of privacy, security, and regulatory compliance in every aspect of work.
Proven experience leveraging AI and automation technologies to optimize coverage review and streamline decision-making processes.
Effective written and verbal communication skills.
Customer service orientation and professionalism in interactions with providers and internal teams.
Ability to work independently in a fast-paced, deadline-driven, metric-oriented environment.
Excellent attention to detail and organizational skills.
Preferred experience, in addition to minimum requirements
Associate's degree or higher in healthcare or a related field.
Experience in a clinical call center or PBM operations environment.
Contract Details:
Length of Contract: up to 120-day assignment (with potential extension based on business needs)
Schedule: Must be available to work 8-hour shifts between Monday-Friday, 8:00 a.m.-5:00 p.m.
Pay Range: $28-32 per hour, commensurate with experience, qualifications, and location.
Work Arrangement: Remote (U.S.-based); must have reliable internet and a suitable private workspace for confidential calls.
Equipment: Prescryptive will provide a laptop for the duration of the contract.
Benefits: This is a contract role and therefore not eligible for Prescryptive employee benefits.
Prescryptive is an Equal Opportunity Employer. Prescryptive does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$28-32 hourly Auto-Apply 9d ago
PKI System Administrator
ASM Research, An Accenture Federal Services Company
Network technician job in Cheyenne, WY
Enforces application security in all phases of the software development life cycle. Works closely with team members to define application security best practices, performs software architecture and design reviews, and supports the identification, interpretation, and remediation of vulnerabilities across a variety of applications, programming languages, and platforms.
+ UMS/EIE/CA setup, config, user management.
+ Automate workflow utilizing Python scripts to improve speed of migrating 65K users to Keyfactor backup, which decreased error rate 95% and increased batch account processing.
+ Ping Federate/DataSync SSO system configuration, update and troubleshooting.
+ User driven with day-to-day knowledge of PKI system, unlock shared mailboxes, and assist with projects and support team with PKI related incidents and Department wide initiatives while maintaining federal standards and procedures.
+ Act as Subject Matter Export with Tenable with identifying and resolving critical PKI vulnerabilities and ensuring robust security and patches.
+ Spear heading the SSL 47 day life cycle automation with researching solutions to automate and improve efficiency with SSL issuance.
+ Identifies additional application security related tools, conducts tool analysis, and provides recommendations on what tools will enhance security protocols.
+ Performs and conducts penetration tests and manual/automated code reviews.
+ Creates and delivers training developers and other relevant team members on Secure Code Development as well as other security protocols.
+ Designs, develops or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience. Master's Degree preferred.
+ 8-15 years of experience as an Application Security Developer, Application Security Analyst, or equivalent.
**Other Job Specific Skills**
+ In-depth knowledge of and experience with security technologies, single-sign-on and identity management technologies.
+ Expertise with web system security concepts, including authentication, authorization (RBAC), encryption/hashing, SAML, and LDAP.
+ Advanced knowledge of web application vulnerabilities such as cross-site scripting (XSS), sessions hijacking, SQL injection, CSRF (Cross-Site Request Forgery), OWASP Top 10, and other attack vectors.
+ Hands-on experience with encryption, hashing, secure random number generation, key derivation, digital signatures, etc.
+ Advanced knowledge of network based, system level and application layer attacks and mitigation methods, and TCP/IP, HTTP/S, and related protocols.
+ Experience with static code analysis tools.
+ Familiarity with JavaScript, NodeJS, or other scripting languages and BurpSuite or other intercepting proxy tools.
+ Experience working with GIT source code management.
+ Understanding of Agile/Scrum methodologies is preferred.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$97k - $125k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$97k-125k yearly 10d ago
IT Systems Administrator
Nanosoft Consulting
Network technician job in Wyoming
Systems Administrators at Nanosoft Consulting must possess a variety of technical and professional knowledge and skills. This position contributes to designing, building, maintaining, and supporting essential technical services for Nanosoft Consulting's employees, contractors, and customers. This role involves work on physical and virtual servers, online (“cloud”) services, network infrastructure components, voice systems, and other business technology products and services. Systems Administrators serve as an escalation point for support requests and may be called upon to assist with support operations in times of need. Systems Administrators serve critical roles in security operations and compliance. This role may require after hours work that is scheduled or unscheduled during emergency situations.
Essential Functions (In order of importance) Approximate % of time required IT Systems Administrator I 90% Other 10% Essential FunctionsThe specific demands of this position may change according to business needs and technologies in use, but generally, this position's work includes the following:
Routine operation, maintenance, troubleshooting, and support of all technical systems, including: servers, network infrastructure, hardware, software, management and monitoring systems, technical support tools and systems, enterprise voice, cloud services, etc.
Serves as an escalation point for the technology support team, and works with colleagues and end-users to resolve complex issues.
Provides support for all software and hardware. This may include answering questions, troubleshooting problems, teaching or instructing customers, employees, and/or contractors regarding business technologies
Performs administrative duties and provides support for proprietary business applications and their supporting infrastructure
Proactively monitors technology stack for performance and maintenance issues, and maintains network monitoring system
Participates in project planning and execution, and provides strategic planning insights for departmental and company goals
Performs routine and project-based security functions as part of ongoing audit and compliance processes
Works with the technology support team to improve endpoint management practices and tooling
Works with vendors to manage third-party services, address service issues, and plan for growth and new service needs
Other Essential Functions
Participates in department and company meetings, as requested
Performs other duties as assigned
Light maintenance duties, (i.e.: office moves)
Travel as required
Overtime/Additional Hours - There are times in which overtime/additional hours will be mandatory due to an increase in work and the need to meet turnaround time frames
Compensation for Unscheduled Work
Response to Priority Level 1 tickets or at the immediate request of a manager will be compensated at a minimum of 60 minutes.
Response to Priority Level 2 tickets will be compensated at a minimum of 30 minutes
Response to Priority level 3 tickets when requested by a manager will be compensated at minimum of 30 minutes.
All work meeting the above requirements must be noted on the timecard by the employee and adjusted by the manager prior to approving payroll.
Required Skills/Abilities
Experience supporting Microsoft Windows based systems in an Active Directory environment (primarily Windows 10/11, and Windows Server 2016-2022)
Experience supporting modern versions of Microsoft Office (primarily 2016, but experience with other versions is appreciated)
Experience supporting a variety of business equipment, including: printers, scanners, access control systems, fax machines, and desktop and portable computers
Experience with basic enterprise networking, including: VLANs, NAT, IP addressing, VOIP, wireless, and basic network security concepts
Experience with a variety of mobile devices
Familiarity with Microsoft Windows Server, Microsoft Exchange, Active Directory, and Microsoft/Office 365
Familiarity with SLA-driven reliability concepts
Familiarity with basic client/service dependencies and ability to make basic impact assessments for particular maintenance/service disruptions
Logical and systematic approach to problem solving. Ability to accurately and efficiently troubleshoot, diagnose, and solve problems
Must be comfortable working with team members using remote communication tools including email, phone, Microsoft Teams, and Zoom
Must have an understanding of basic security concepts and be comfortable working in a standards-based, compliant environment
Ability to work as part of a team, including the ability develop new working relationships, share knowledge, and work with colleagues to meet deadlines, and accomplish team goals
be able to gauge the technical abilities of others and effectively and respectfully communicate complex technical issues with individuals of various skill levels
Ability to manage individual tasks and projects, adhere to deadlines, and remain calm and professional under stress
Ability to learn from instruction, written documentation, and formal training
Ability to adapt to change and growth in a fast-paced, deadline-driven environment
Good written communications skills
Strong attention to detail
Preferred Qualifications Candidates do not need to meet any of the Preferred Qualifications to be considered. However, candidates who meet more of the Preferred Qualifications will receive higher preference in consideration.
Experience supporting and managing Microsoft Windows based systems using Azure Active Directory in a Microsoft 365 environment
Experience supporting and managing Microsoft Online Services in a Microsoft 365 environment, both on-prem and hybrid
Understanding of advanced networking concepts and practices, including: CDP/LLDP, 802.1x, routing protocols, Microsoft Windows DHCP, managed switches, managed wireless networking systems, and enterprise network security appliances
Understanding of network security tools and practices, including: IDS/IPS operations, DLP, SIEM, enterprise CA, AD FS, Web Proxying, Reverse Web Proxying and Load Balancing,
Experience managing and supporting a variety of company-owned and employee-owned mobile devices, including Android and iOS, in a managed enterprise environment
Experience managing, operating, or maintaining enterprise voice systems
Experience managing the full suite of Microsoft Windows server products and services with high availability
Experience with network monitoring systems to measure critical availability metrics and inform troubleshooting processes
A rich understanding of the OSI networking model and the ability to quickly isolate and identify service delivery issues
Ability to produce rich, high-quality documentation of processes and procedures for internal reference and external audiences
Ability to present information
Experience managing Microsoft SQL Server, SQL Server Reporting Services, and associated database maintenance and automation functions
Familiarity with other database management systems (Oracle, PostgreSQL, Mongo, etc.) is a plus, but not required
Experience with security operations, policy development and implementation, and operation of security infrastructure
Experience with the HITRUST Common Security Framework or other comparable third-party security auditing framework is strongly preferred
Experience with enterprise server management tools
Experience with Microsoft 365 enterprise security features
Education & Licensing
High School diploma or equivalent certificate is required
Bachelor's degree from an accredited college or university is preferred
Experience
Experience working in technical support and/or administrative roles is preferred
Physical Work Requirements
Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
$60k-84k yearly est. 60d+ ago
Network Engineer, Deployment & Support
Meta 4.8
Network technician job in Cheyenne, WY
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry.
**Required Skills:**
Network Engineer, Deployment & Support Responsibilities:
1. Deployment, configuration, and management of all network infrastructure on our datacenter campus
2. Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network
3. Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks
4. Create deployment packages and maintain as-built documentation and asset database for installed network gear
5. Establish and implement global best practices and contribute to the design of new scalable network solutions
6. Support the development, testing and integration of new hardware and software platforms into the network
7. Participate in an on-call rotation to support the regional network infrastructure 24x7
8. 10% of travel required, up to 30% based on projects
**Minimum Qualifications:**
Minimum Qualifications:
9. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
10. Bachelor's degree in Engineering, Computer Science, relevant technical field, or equivalent practical experience
11. 4+ years of networking experience with designing, deploying, and supporting service provider, data center, and/or enterprise network infrastructure
12. Experience configuring and troubleshooting routing and switching protocols
13. Working knowledge of network protocols (TCP/UDP, DHCP, DNS)
14. Working knowledge with tooling and automation support for network deployment & operations across infrastructure environments
15. Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
16. Experience working in a multi-vendor environment with hands-on experience with networking hardware
17. Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
18. Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines
19. Proven experience working in a global team environment and solving problems with limited supervision
20. Hands-on experience with enterprise and carrier class routing, switching, and optical transport platforms
21. Knowledge of data center design and operational best practices
22. Knowledge analyzing situations and utilizing problem solving experiences under pressure
23. Proven experience leading and executing network deployment projects
24. Knowledge working with limited supervision
25. Knowledge interacting with vendors and external parties to drive projects to completion
26. Time and project management experience
**Preferred Qualifications:**
Preferred Qualifications:
27. Working knowledge of OTN- CWDM, DWDM and optical transport network technologies
28. Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices
29. Working knowledge of data center power and cooling infrastructure and critical facility operational best practices
30. Technical leadership and people management experience
**Public Compensation:**
$51.44/hour to $159,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$159k yearly 28d ago
Senior ESS Field Support Technician
Diversified 4.2
Network technician job in Cheyenne, WY
What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites.
This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request.
NOTE - US Citizenship is a requirement for this position due to the government customers it supports.
What will you be doing?
Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas.
Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users.
Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems.
Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems.
Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and “C” level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces.
What do we require from you?
High School Diploma or equivalent
US Citizenship
Minimum 21 years of age, due to the position including a company furnished vehicle.
Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA)
3-5 years of experience in enterprise level Security System support
Competencies in AutoCAD / Visio adequate to read drawings
Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings
Basic wiring skills
General proficiency with computers and specialized software applications specific to the ESS industry
Knowledge and experience in computer networking configuration/troubleshooting
Must present well as client facing and working with high level executives within high pressure meeting situations
Must maintain a valid driver's license with clean driving record
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$48k-79k yearly est. 8d ago
Pineview Education Support Specialist / Education Support Personnel / Cafeteria Technician
Natrona County School District #1
Network technician job in Wyoming
This post is 7.75 hours/day, 175 days/year
ESS - 3.25 hours / ESP 0.50 hours / Cafe Tech 4.00
NCSD offers new classified employees previous experience credit as follows for verified and approved experience:
0-3 Years = Step 1
4-6 Years = Step 4
7-10 Years = Step 6
11-15 Years = Step 8
Our 2025-26 School Year Hourly Rate of Pay is as follows:
Education Support Personnel
Step 1 - $16.86
Step 4 - $17.60
Step 6 - $18.12
Step 8 - $18.66
Education Support Specialist
Step 1 - $18.40
Step 4 - $19.25
Step 6 - $19.85
Step 8 - $20.48
Cafeteria Technician
Step 1 - $16.41
Step 4 - $17.11
Step 6 - $17.60
Step 8 - $18.11
For more information on pay, please call or email Jennifer Quinn, HR Generalist at ************ or jennifer_************************.
Education Support Personnel
Purpose Statement
The job of Education Support Personnel (JC606/608) is done for the purpose/s of assisting in the monitoring and instruction of students under the supervision of certified staff, including instruction of behavioral, academic, and social education students; observing and documenting student progress; assisting in implementation of plans for instruction; and assisting students by providing for special health care needs.
This job reports to the Administrative Manager or Principal
Essential Functions
Adapts learning processes, under the direction of certified staff (e.g. classroom activities, assignments and materials, etc.) for the purpose of providing an opportunity for all students at different learning levels and with different functional abilities to participate in instructional programs and classroom activities.
Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills, writing and verbal skills, lessons, remediation, etc.) for the purpose of reinforcing learning objectives and ensuring student learning.
Assists students with classroom and daily living skills for the purpose of creating a positive plan of action to address specific student issues and allowing students to function in a school and/or community environment.
Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions.
Implements learning processes for the purpose of ensuring recovery student learning as required.
Maintains a variety of instructional materials and student files/records (e.g. incident and activity reports, building passes, discipline records, adapting instructional materials, homework, attendance, audio visual equipment, set- up of adaptive projects, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing accurate student records.
Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school and community.
Provides positive reinforcement to students (e.g. encouragement, consistency, positive attitude, etc.) for the purpose of supporting students in meeting individual plan objectives and school-wide discipline plans.
Provides implementation of learning processes for the purpose of ensuring necessary student learning support, as assigned.
Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns and referring to appropriate party for resolution).
Other Functions
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education Support Specialist
Purpose Statement
The job of Education Support Specialist (JC607) is done for the purpose/s of assisting in the supervision and instruction of students in special areas (e.g. severe physical,behavioral, cognitive or vision disabilities; hearing screenings; language translation, preschool, middle school, etc.), under the supervision of assigned certified staff; observing and documenting student progress; assisting students by providing for special health care, social development, learning and language needs; and providing progress monitoring to assigned certified staff.
This job reports to the Principal
Essential Functions
Assists students with various disabilities, under the direction of certified staff (e.g. language, hearing, behavioral, cognitive, vision, physical, etc.) for the purpose of addressing specific student issues, supporting learning and social development, and allowing students to function and excel in a school environment with use of adaptive equipment and assistance with toileting, diapering, tube feeding, etc.
Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills; writing and/or language/verbal skills, lessons, remediation, hearing and vision testing, etc.) for the purpose of reinforcing learning objectives, and ensuring student safety and success in school.
Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions, and learning outcomes.
Implements behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress.
Maintains a variety of instructional materials and/or confidential student files/records (e.g. incident and activity reports, building passes, discipline records, checking papers, taking attendance, duplicating/adapting instructional materials in English and/or appropriate foreign language, setting up adapted projects/audio visual and braille equipment, daily progress charts, scheduling assessments, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing historical documentation in compliance with District, state and federal requirements.
Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school or community.
Performs appropriate hygiene procedures (e.g. individual hygiene, adaptive equipment, classroom activities, etc.) for the purpose of providing a safe and sanitary environment for students and staff.
Provides a variety of learning processes (e.g. assisting in implementation of scheduled social activities, classroom learning activities, communication exercises, etc.) for the purpose of implementing student physical, and intellectual development.
Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns or referring to appropriate party for resolution).
Supports behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress.
Transports students, as directed by administrator (e.g. Work Study, ABLE, etc.) for the purpose of ensuring safe arrival at assigned location.
Other Functions
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education: High school diploma or GED
Certificates: Highly qualified status
Purpose Statement
The job of Cafeteria Technician is done for the purpose/s of preparing and serving food items to students and/or school personnel as well as maintaining food service facilities in a safe and sanitary condition; and assisting other site processes, as assigned.
This job reports to the Building Cafeteria Manager or Building Food Services Manager
Essential Functions
Arranges setup for food items, supplies, serving lines, and/or equipment for the purpose of ensuring that items are provided in accordance with cafeteria requirements.
Assists other site processes (e.g. substitute mentoring, special events requiring food service, etc.) for the purpose of providing necessary support for cafeteria operation.
Cleans utensils, equipment, and the storage, food preparation and serving areas (e.g. ovens, steamers, fryers, mixers, slicers, freezers, dishes, tableware, kitchen utensils, counters, carts, racks, and dishwashing machine, etc.) for the purpose of providing daily maintenance of cafeteria kitchen, and ensuring sanitary conditions.
Collects payments on accounts for the purpose of securing funds for reimbursement of costs.
Evaluates prepared food for flavor, appearance and temperature for the purpose of presenting items that will be accepted by students and/or staff.
Inspects food items and supplies (e.g. items being sent or received from satellite kitchens, vendors, etc.) for the purpose of verifying quantity and specifications of orders and complying with mandated health standards.
Inventories food, condiments and supplies for the purpose of ensuring availability of items.
Maintains strict (or complete) confidentiality on personnel and student issues (e.g. personnel records, medical records, surveillance videos and images, student data, confidential communication, etc.) for the purpose of protecting personal information for staff and students.
Monitors students' food choices for the purpose of meeting mandated requirements and ensuring adequate nutrition.
Prepares and serves food and beverage items for the purpose of meeting mandated nutritional requirements and projected meal requirements and requests of students and school personnel.
Reports equipment malfunctions for the purpose of maintaining equipment in safe working order.
Responds to inquiries of students, staff and/or parents for the purpose of providing information and direction regarding the type and cost of meals.
Stocks food, condiments and supplies for the purpose of maintaining adequate quantities and security of items.
Other Functions
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education: High school graduation or GED
Certification: Food Handlers/Serv Safe Certificate by NRA within one year of hire
$37k-61k yearly est. Easy Apply 60d+ ago
Field Tech Support
Echostar 3.9
Network technician job in Rawlins, WY
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.00/Hour
$21 hourly 21d ago
National Support Eng - CT
Canon USA & Affiliates 4.6
Network technician job in Cheyenne, WY
**National Support Eng - CT - req1618** Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered.
**RESPONSIBILITIES**
+ **InTouch Center & Front Line Support**
+ Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database.
+ Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes.
+ **InnerVision Development**
+ Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs.
+ **CMSC & NPI Support**
+ Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities.
+ **Training Academy Support**
+ Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required.
+ **Overall Service & Business Performance**
+ Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions.
+ **Customer & Internal Technical Support**
+ Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P.
**QUALIFICATIONS**
+ Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills.
+ Ability to develop and maintain effective internal and external working relationships.
+ Ability to travel both nationally and internationally.
+ Must maintain active motor vehicle/driver's license from the state where the employee resides.
+ Minimum 7 years Applied technical experience.
+ **Pay Range $107K to $193K**
\#LI-LP1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$55k-71k yearly est. 4d ago
IT Support I
Public Knowledge 2.7
Network technician job in Cheyenne, WY
Job DescriptionDescription:
(PK)
At Public Knowledge , we help government clients solve tough problems and thrive in complex environments. We support systems, programs, people, project management, learning, and more. While we work across many industries, most of our work is in Health and Medicaid, Child Welfare, and Child Support. You can learn more about us at ****************
At Public Knowledge , our core values include Inclusion, Teamwork, and Impact. These values show up every day through our ways of working within our teams and with our clients.
Inclusion - We recognize the fundamental value and strength of all individuals. Our teams create safe spaces for open, inclusive, and diverse participation of all peers, clients and ideas; building high levels of trust and belonging.
Teamwork - We do more than just work together. We respect, trust, and care for each other. This collaboration and belonging extends to our clients as much as our colleagues.
Impact - We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. We believe we each have a personal responsibility to make a positive impact on our projects and our world.
Inclusion is a core value of Public Knowledge , we are an Equal Opportunity Employer and will make reasonable accommodation for applicants with disabilities. We value and seek to create a more diverse workforce. We encourage women, minorities, veterans, individuals with disabilities, individuals from diverse sexual orientations, individuals with lived expertise, and other diverse individuals to apply. We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world; identify challenges; discover, design, and deliver solutions. We are committed to creating a safe and inclusive workplace that celebrates the diversity within us and our unique experiences.
Position Summary
As the frontline for Public Knowledge technology and systems support, you'll ensure seamless operations for our team and clients, providing expert troubleshooting, proactive system maintenance, and outstanding customer service. This position is responsible for maintaining the smooth operation of end-user hardware, software, and network systems, while consistently providing excellent customer service.
Requirements:
Technical Support
· Respond promptly to IT tickets, ensuring accurate documentation of actions and resolutions
· Troubleshoot and resolve end-user hardware and software issues; escalate to IT Director when necessary
· Provide Onsite IT support for the Cheyenne, WY office
· Support remote team members across multiple locations using remote access tools
System and Hardware Management
· Perform hardware installations, maintenance, patching, and ensure encryption compliance
· Manage software installations, updates, and user account administration
· Assist with new hire onboarding and IT setup to ensure a smooth transition
Documentation and Reporting
· Maintain accurate logs, reports, and documentation of all support activities
· Deliver weekly workload and project status reports to designated team members
· Own specific applications or systems and maintain related documentation for accuracy
· Uphold network security policies and best practices
· Ensure confidentiality of all information processed, stored, and accessed
Training and Collaboration
· Provide user training and create instructional materials when needed
· Collaborate with team members to understand business needs for IT changes
· Continuously learn and develop technical skills with firm support
· Perform other duties as assigned to support IT Service Desk and organizational goals
Required Education and Other Credentials
· Bachelor's Degree in Information Technology or related field
· Or equivalent experience will be considered
· Must have a valid driver's license
Required Skills and Experience
· Proficiency in Microsoft Office Suite and remote access technologies
· Working knowledge of networking, internet technologies, and securitybest practices
· Excellent customer service skills and communication skills both verbal and written
· Ability to adapt communication for technical and non-technical audiences
· Strong organizational skills and high attention to detail
Physical Requirements
· Ability to lift or move up to 30 pounds
· Extended periods of computer use and screen reading
· Ability to communicate via phone and email for prolonged periods of time
Location: This is a full-time, on-site position in our Cheyenne, Wyoming office
Schedule: Monday through Friday, 40 hours per week, 8:00am - 5:00 pm, with occasional paid overtime
Salary Requirements: $19.00 - $29.00 per hour, based on experience
We Offer Excellent Paid Benefits That Include
· Comprehensive Health and Dental Insurance
· 100% Paid Life Insurance
· Up to 20 days of paid time off annually, accruing throughout employment and prorated based on start date
· 10 Paid Holidays
· 401K Savings Plan with 100% match up to 3% of your salary
· Anniversary Reward Program
· Professional Development Program
· Paid time to volunteer in your local community
· Mental health benefits, including Employee Assistance Programs (EAPs)
· Subscription to the Calm App
We are an Equal Opportunity Employer. Our team members are people with different backgrounds, strengths, and lived expertise, who share a commitment to being a catalyst for change, leaving each person, project, client, colleague, and community better than when we started.
$19-29 hourly 6d ago
Desktop Tech III
Compucom 4.7
Network technician job in Cheyenne, WY
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Desktop Technician III to join our team.
In order to deliver our exceptional services, we need dedicated and enthusiastic, hard-working, and customer service-oriented technicians-- that's where you come in! Your role will include unparalleled technical support for a national client, allowing them to experience the best support available within the industry.
**Responsibilities:**
+ Diagnoses mechanical, hardware, software and systems failures, using established procedures.
+ Performs service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking.
+ Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets).
+ Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues.
+ Communicates with customers at all levels of technical and non-technical skill sets.
+ Follow-up with end users to provide status updates as per service level guidelines (SLA's).
+ Acts as the escalation point for complex and/or high priority problems, forwarding problems they cannot solve to the appropriate support groups for resolution (Manager, etc.).
+ Follow all standard operating procedures (SOP) through the effective use of knowledge management.
+ Works collaboratively with people across the organization.
**Skills & Qualifications:**
+ 2-3+ years of IT support work experience
+ Imaging from Network and USB
+ Laptop/Desktop/Printer hardware and software support Experience
+ ServiceNOW experience
+ Travel is required
**Wage Range** **:**
The annual starting salary for this position is between $ **63,000 - $92,400** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits** :
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
**Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
$92.4k yearly 10d ago
IT Technician II
Hooton Tech LLC
Network technician job in Lyman, WY
Job Description
Hooton Tech LLC is hiring for an IT Technician II
This position is full time, hourly. Starting Range $25-$40/hour DOE.
Responsibilities:
1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment.
2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support.
3. Troubleshoot, repair, and maintain residential user computers.
4. Support, troubleshooting, and maintenance of existing security camera systems.
5. Assist in the Installation of camera and cabling systems.
6. Additional duties as needed by the company.
This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need.
Benefits:
Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays.
Qualifications and Requirements
1. Must be at least 21 years old
2. Must have a valid Driver's License and clean driving record.
3. Must have High School Diploma or Equivalent.
4. Must be able to pass both pre-employment and random drug tests.
5. 3-5 years relevant experience in the IT industry.
6. Must have advanced computer skills and knowledge.
7. Experience in Server, computer, network, and printer hardware required.
8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required.
9. CompTIA A+ certification or industry equivalent certification required.
10. Other Associate or Professional Level IT Certifications Preferred.
Applicants must be able to pass preemployment drug test and background check
Job Posted by ApplicantPro
$25-40 hourly 6d ago
Support Engineer I
Cleo 4.3
Network technician job in Cheyenne, WY
Remote - US The SupportEngineer Iprovides initial contact with customers, assessing andassistingwith technical issues and customer inquiries. The Support Engineer I is dedicated and driven to provide each client with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all technical issues related to Cleo software.
**What You Will Be Doing**
+ Provide initial contact with customers via phone, email, or remote access, addressing customer inquiries while ensuring top-tier customer service.
+ Troubleshoot and develop technical solutions related to software licensing, installation, configuration, and general operation for customers.
+ Monitor assigned customer queues and provide appropriate responses to meet stated SLAs.
+ Escalate urgent problems requiring more in-depth knowledge to the next level of engineers.
+ Leverage the Solution Center effectively, including the knowledge base, to assist and inform customers.
+ Provide appropriate, relevant verbal and written content to customers.
**Your Qualifications**
+ Bachelor's Degree or 1+ years of Technical Support work experience
+ Customer Service Experience
+ General Operating System Knowledge
+ General Networking knowledge
+ General Software Knowledge (Installation, Configuration, Migration, Removal)
+ Communication Protocol experience (HTTP / SMPT / FTP / SSHFTP)
**A few things we have to offer:**
+ Compensation $55,000 to $65,000 annually
+ Great Healthcare + Dental + Vision
+ Flexible PTO
+ Culture of support, encouraging Life-Work balance
+ 401k match
+ FSA and HSA options
+ Employee Assistance Program
+ Paid Parental Leave
+ Representing a company with 4,000+ clients and a 99% retention rate
+ Accelerated title and salary growth potential
+ A fun and energetic work environment that makes you excited to go to work every day
_We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at ***********._
_Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law._
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$55k-65k yearly Easy Apply 42d ago
Network Communications Systems Specialist AKA Network Systems Specialist
U.S. Army 4.5
Network technician job in Cheyenne, WY
Join our team as a Network Systems Specialist, where you'll lead in overseeing network management functions, integrated control centers, and multichannel communications systems. You'll play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, contributing to seamless operational support.
Requirements:
Attend a 29-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, fiberoptic cable installation, network engineering, and hardware maintenance.
Advanced certifications require additional full funded training programs.
Benefits:
Comprehensive Healthcare, Vision, and Dental plan.
30 days paid vacation.
90 days paid paternity and maternity vacation.
Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.
Housing, clothing, and relocation allowance.
Tuition assistance.
Student loan repayment.
Flexible retirement and pension plans.
Compensation and Promotion:
Entry pay and promotions vary based on education level and qualifications.
Specialty bonuses available depending on qualifications and position.
Hiring bonus opportunities available.
Guaranteed promotion opportunities.
Additional Career Opportunities:
Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications.
Similar Career Fields Include: Internetworking Technician, Radio, Cellular, and Tower Equipment Installers and Repairers, Computer System Analyst.
About Our Organization:
The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be.
Now Hiring Full Time Positions.
***Click apply for an Interview***
$69k-93k yearly est. 3d ago
VETERANS SYSTEM ADMINISTRATOR
Volunteers of America Northern Rockies 3.7
Network technician job in Cheyenne, WY
Veteran System Administrator Classification: Exempt Reports to: Senior Enterprise Administrator: Software and Applications Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.
At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.
JOB DESCRIPTION
_____________________________________________________________________________
Summary/Objective
The Veteran Administrator is responsible for full oversight of the organization's Electronic Health Record system and related applications. This not only includes the day-to-day operations but also the planning for additional tools, modules, and products that will further support VOA's operations through software. An important component of this position is the collaboration with clinical and veteran leaders on the issues, solutions, and needs within the current and upcoming suite of software.
Essential Functions
Lead the setup, configuration, and ongoing oversight of the organization's Electronic Health Record (EHR) system.
Project management, in concert with supervisor, of new or rebooted implementations
Build and maintain customized EHR forms, workflows, and processes for multiple programs, including SSVF, HVRP, Staff Sgt. Fox, GPD, OP, and Residential.
Monitor, triage, and resolve Help Desk tickets; escalate complex issues when necessary.
Manage system administration for the organization's EHR and related applications, including Bells AI, my HealthPointe Portal, LOCUS, and Order Connect NX.
Develop, update, and maintain comprehensive training materials for the EHR and associated applications.
Research and troubleshoot EHR issues to identify root causes, distinguishing between user errors, system bugs, or training needs.
Perform system cleanup tasks such as merging duplicate records, discharging clients, closing inactive staff accounts, and re-routing documentation as needed.
Create and manage reports to assist supervisors and terminating staff in completing pending tasks before separation.
Collaborate with the finance team to ensure proper system security, permissions, and set up for their operational needs.
Maintain data integrity by locking charts, securing deceased client records, and performing regular audits.
Collaborate with veteran teams, data teams, fiscal departments, and clinical leadership to ensure seamless system operations.
Test, install, and document system patches, software updates, and EHR or billing system upgrades.
Provide technical support and guidance to internal users, including clinical staff, billing teams, and program personnel.
Build and run reports or custom queries; manage and format report outputs using Excel.
Partner with Netsmart AMS and technical experts to troubleshoot complex system issues and submit CASES and Innovations via the Netsmart Support Center.
Manage EHR-related projects from planning through implementation, including timeline management, stakeholder coordination, and post-launch evaluation.
Demonstrate leadership by mentoring staff, promoting collaboration across departments, and fostering a culture of continuous improvement and accountability.
Always uphold strict confidentiality and data security standards.
Competencies
Effective communicator with exceptional listening, written, verbal, and interpersonal abilities.
Demonstrates ethical practice and sound judgment in all decisions and actions.
Exhibits a calm and professional demeanor under pressure or during crises.
Advanced troubleshooting and problem-solving skills with strong attention to detail.
Highly proficient with computers, software systems, and Microsoft Excel, including data formatting and presentation.
Demonstrated ability to learn new technologies and software applications quickly.
Excellent organizational, prioritization, and time management skills; able to manage multiple tasks and deadlines effectively.
Strong ability to verify requests for accuracy, appropriateness, and ethical compliance.
Works effectively and respectfully with diverse staff, clients, and partner agencies.
Demonstrates initiative, independence, and accountability in daily work.
Strong organizational and project management skills
Proficient in the use of computer software programs, including but not limited to Microsoft Suite
Continuous demonstration of behaviors aligned with a posture of servant leadership and VOA's Cultural values.
Supervisory Responsibility
This position has no direct supervisory responsibilities but may serve as a coach and mentor for other positions in the organization.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.
Physical Demands
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would require the ability to lift files, open filing cabinets, bend or stand on a stool as necessary, and perform work at a computer for extended periods.
Position Type/Expected Hours of Work
This is a full-time position. Occasional evening and weekend work may be required as job duties demand.
Travel
Travel to on-site locations throughout the catchment area will be required.
Required Education, Experience, or Eligibility Qualifications
Bachelor's degree and two (2) years of experience in information technology systems administration or a closely related field, or associate's degree and three (3) years of experience in information technology systems administration or a closely related field, or High School diploma and four (4) years of experience in information technology systems administration or a closely related field.
Prior experience managing Electronic Medical Record (EMR)/Electronic Health Record (EHR) system(s)
Preferred Education and Experience
A master's degree and two (2) years of prior experience managing Electronic Medical Record (EMR)/Electronic Health Record (EHR) system(s)
Veterans program experience strongly preferred
Behavioral health/healthcare experience strongly preferred
Current certification in CPM, Scrum Master, PMP, PMI-ACP, or ITIL
Knowledge of computer operating systems, browsers, databases and applications
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.
$52k-71k yearly est. 49d ago
Lead, Network Engineer
Under Armour, Inc. 4.5
Network technician job in Cheyenne, WY
**Lead, Network Engineer** **Values & Innovation** At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here. (***************************************************************************************************************************************************
**Purpose of Role**
The Lead Network Engineer will be responsible to provide subject matter expertise on the design, implementation, and operational support of the UA global network. This role will primarily be focused on supporting the Under Armour Distribution house, corporate, and retail environments.
**Your Impact**
+ Design, implement, and document network architecture
+ Research, develop and evaluate, recommend and integrate new network technologies
+ Develop, update and maintain network documentation
+ Lead, participate and collaborate with cross functional teams from architecture, other engineering groups, security, infrastructure, and vendors
+ Provide peer review on all changes and designs
+ Lead and drive all network designs to meet operational support requirements
+ Tier 4 support for critical escalations
**Qualifications**
+ Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
+ Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
+ Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
+ Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Remains open to others' ideas and tries new things.
+ Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
+ Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
+ Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
+ Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
+ Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
+ Bachelor's Degree preferred and\or 8+ years of experience managing complex network environment using Cisco and cloud technologies.
+ Network tools and automation experience.
+ Experience managing complex network environment: SD-WAN, cloud firewall, on-prem firewall, network access control, wireless environments, and AWS networking.
+ Certificates, please list in resume
+ CCNA required, CCNP preferred (or equivalent knowledge\experience)
+ AWS Solutions Architect (or equivalent knowledge\experience)
Network Skills:
+ Cisco CLI for LAN, and wireless
+ Cisco Campus Switching
+ Cisco Data Center Switching
+ Cisco Wireless
+ Cisco ISE
+ Fortinet Firewall
+ SilverPeak SD-WAN
+ AWS Networking
+ Zscaler NextGen cloud firewall
+ Python
+ Ansible
**Workplace Location**
+ **Location:** Remote (East Coast strongly preferred to optimize collaboration with HQ and cross-functional teams)
+ **Work Schedule:** This role follows a hybrid work schedule, requiring 4 days in-office per week.
+ **Travel:** 10%
+ **Licenses/Certifications:** CCNA, CCNP preferred and AWS Solutions Architect preferred.
+ **Sponsorship Eligibility:** UA does not offer sponsorship of job applicants for employment-based work authorization for this position at this time.
**Relocation**
+ No relocation provided
**Base Compensation**
$125,149.60 - $172,080.70 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
**Benefits & Perks**
+ Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
+ Under Armour Merchandise Discounts
+ Competitive 401(k) plan matching
+ Maternity and Parental Leave for eligible and FMLA-eligible teammates
+ Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
\#LI-Hybrid
\#LI-SA1
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Requisition ID: 163590
Location:
Remote, US
Business Unit: Corporate
Region: North America
Employee Class: Full Time
Employment Type: Salaried
Learn more about our Benefits here
$125.1k-172.1k yearly 60d+ ago
Network Administrator
Cai 4.8
Network technician job in Cheyenne, WY
**Req number:** R6931 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
We are looking for a motivated Network Administrator ready to take us to the next level! If you have network configuration, management, and troubleshooting expertise, along with experience working with small-business class firewalls, switches, and wireless access points, and are looking for your next career move, apply now.
**Job Description**
We are looking for a Network Administrator to monitor and maintain network infrastructure, ensuring optimal performance and security. This position will be Full-Time and Remote, **candidates must be located in either Pacific or Mountain Time Zones** .
**This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.**
**What You'll Do**
+ Monitor and maintain network infrastructure, ensuring optimal performance and security
+ Respond promptly to network-related tickets and escalations, providing effective solutions
+ Configure and manage small-business class firewalls, switches, and wireless access points
+ Perform network troubleshooting to diagnose and resolve network issues
+ Implement network changes and upgrades, ensuring minimal disruption to services
+ Collaborate with other IT professionals and departments to optimize network performance
+ Document network configurations, changes, and procedures
**What You'll Need**
Required:
+ Minimum of 5 years of experience working with small-business class firewalls, switches, and wireless access points
+ Strong experience with Ubiquiti products is highly beneficial
+ Proficiency in network configuration, management, and troubleshooting
+ Solid understanding of network security principles and practices
+ Excellent problem-solving skills and the ability to work under pressure
+ Strong communication skills, both written and verbal
+ Ability to work independently in a remote setting, while maintaining collaborative team relationships
Preferred:
+ Relevant certifications such as CCNA, Network+, or equivalent
+ Experience with network monitoring tools and software
+ Familiarity with cloud networking solutions
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
\#LI-NA1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$65,000 - $75,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$65k-75k yearly 5d ago
Dynamic Server Support Technician
Worldwide Techservices Open 4.4
Network technician job in Rock Springs, WY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit