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Repetitive
$76,000
Average Salary
Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.
DutiesNetwork and computer systems administrators typically do the following:
Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.
In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.
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Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.
EducationAlthough some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.
Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.
Licenses, Certifications, and RegistrationsCertification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.
Other ExperienceTo gain practical experience, many network administrators participate in internship programs while in school.
AdvancementNetwork administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.
Important QualitiesAnalytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.
Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.
Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.
Multitasking skills. Administrators may have to work on many problems and tasks at the same time.
Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.
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Do you work as a Network Technology Instructor?
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Gender | |
Male 75.5% |
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Female 14.4% |
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Unknown 10.1% |
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Ethnicity | |
White 59.9% |
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Hispanic or Latino 14.3% |
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Black or African American 12.5% |
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Asian 8.5% |
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Unknown 4.9% |
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Foreign Languages Spoken | |
Spanish 60.0% |
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Indonesian 20.0% |
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Arabic 20.0% |
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Schools | |
University of Phoenix 17.1% |
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Community College of the Air Force 8.5% |
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Capella University 8.5% |
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Western Governors University 7.3% |
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Strayer University 6.1% |
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University of Maryland - University College 4.9% |
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National University 4.9% |
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Webster University 4.9% |
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Bellevue University 4.9% |
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Washington State University 3.7% |
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Pennsylvania State University 3.7% |
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Regis University 3.7% |
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Colorado Technical University 3.7% |
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University of Iowa 3.7% |
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Alcorn State University 2.4% |
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University of Northern Colorado 2.4% |
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University of Connecticut 2.4% |
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Miami Dade College 2.4% |
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University of Washington 2.4% |
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Jacksonville State University 2.4% |
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Majors | |
Business 16.8% |
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Information Technology 13.0% |
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Computer Science 10.7% |
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Computer Information Systems 9.9% |
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Computer Networking 8.8% |
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Electrical Engineering 7.3% |
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Computer Systems Security 3.4% |
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Information Systems 3.4% |
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Management Information Systems 2.7% |
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Computer Engineering 2.7% |
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Elementary Education 2.7% |
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Criminal Justice 2.7% |
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Education 2.7% |
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Management 2.3% |
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Electrical Engineering Technology 2.3% |
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Engineering 2.3% |
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Environmental Control Technologies/Technicians 1.9% |
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Educational Leadership 1.9% |
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Finance 1.5% |
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General Education, Specific Areas 1.1% |
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Degrees | |
Bachelors 35.0% |
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Masters 26.2% |
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Other 17.7% |
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Associate 10.5% |
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Certificate 4.8% |
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Doctorate 2.8% |
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Diploma 2.6% |
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License 0.3% |
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