The Clinical Support Representative serves in a support role to providers and medical staff assuring patient clinical needs are addressed in a timely manner. This position is responsible for supporting patients with referrals, provider communication, prior authorizations, and medication refill requests, appointment scheduling and other needs that require clinical actions. The position works in a support services environment and communicates with patients over the telephone.
Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:
* Competitive compensation, with annual merit increases
* Company sponsored PPO medical plan and buy-up option, vision and dental plans
* 403(b) retirement plan with employer match
* Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
* Company paid life/AD&D and long term disability policies
Essential Duties and Responsibilities
* Provides exceptional customer service to both internal and external customers.
* Monitors and directs incoming calls in a timely manner.
* Maintains appropriate communication and good interpersonal skills with supervisors, staff, providers and patients to ensure coordinated efforts and provisions of high-quality service.
* Works closely with providers to receive guidance and instruction for patient care follow-up.
* Attend required meetings and participate in committees as requested.
* Completes appropriate patient documentation in electronic medical records.
* Follows all policies and procedures and appropriately report concerns and patient issues as well as procedures for personal requests.
* Alerts for ways to improve customer service, improve patient flow
Required Qualifications
* High school diploma or general education degree (GED)
* 6 months experience in a customer service role
* Strong communication skills including written and verbal communication
Preferred Qualifications
* English/Spanish fluency
* Demonstrated proficiency with computer programs and data entry, experience with Electronic Health Records highly preferred
* Previous experience using a multi-line phone system
* Ability to manage time effectively
Equal Opportunity Statement
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$23k-27k yearly est. 8d ago
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PHARMACIST
Nevada Health Centers 4.1
Nevada Health Centers job in Carson City, NV
Based at Community Health Pharmacy. Ensures compliance and adheres to all applicable state and federal laws. Supervises daily operations at the pharmacy, including outpatient and mail order pharmacy, and repackaging and distribution of drugs to remote health center sites. Supervises pharmacy technicians and ensures the accuracy and appropriateness of all prescriptions orders. Performs clinical pharmacy services for our patients.
Graduate of an accredited school of pharmacy with Doctor of Pharmacy degree (or Bachelors of Pharmacy with 5 years of experience). Immunization and MTM or disease state monitoring experience required. Must be professionally competent and licensed by the Nevada State Board of Pharmacy. Required to maintain CPR and immunization certification.
This is a perdiem position.
$124k-159k yearly est. 12d ago
IT SUPPORT TECHNICIAN
Nevada Health Centers 4.1
Nevada Health Centers job in Elko, NV
Position Description Under general supervision, the IT support technician provides technical assistance, training, and support in the use of IT hardware and software, and performs other related duties as required. There are three levels (I, II, and III) within the IT Support Technician class. Each is distinguished by its assigned role, skill and experience level and the amount of training and supervision required for successful performance. The IT Support Technician I is a trainee level. Incumbents are expected to work closely with IT Support Technician II and other IT staff as appropriate to complete responsibilities with supervision. The IT Support Technician II level requires incumbents to be competent in most, if not all, responsibilities. IT Support Technician II incumbents are expected to work independently, requiring little supervision. Advancement to the IT Support Technician II requires either competitive selection through the open recruitment process or successful demonstration of skills at the IT Support Technician I level for at least one or more years. The IT Support Technician III level requires incumbents to either 1) lead an IT staff; or 2) possess and use master-level technical and analytical skills to complete responsibilities on a regular and on-going basis. Advancement from the IT Support Technician II to the IT Support Technician III requires competitive selection through the open recruitment process or successful demonstration of skills at the IT Support Technician II level for at least one or more years Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to: *
Competitive compensation, with annual merit increases * Company sponsored PPO medical plan and buy-up option, vision, and dental plans * 403(b) retirement plan with employer match * Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday * Company paid life/AD&D and long-term disability policies Desired Education or Certifications Criteria * High School diploma or equivalent and two years of experience in hardware/software support * or * Associate degree in related field Responsibilities / Functional Job Description General Duties * Receive, log, and route user calls for assistance or repair; monitor trouble call/resolution information; follow-up on and report aged calls to ensure timely response. * Troubleshoot and coordinate resolution to desktop communication problems, networking and remote system connections; troubleshoot software and equipment errors, and coach users in correcting reported problems. * Inform and train users in equipment and software operation; analyze and make recommendations on response time, training design, user support needs, and customer satisfaction. * Prepare, maintain and follow technical documentation and procedures; perform preventative maintenance and repair hardware. * Research, evaluate, test hardware and software products, and systems solutions; install, configure and test hardware and software, prepare reports and proposals for service. * Carry out security administration by maintaining tables and adding, purging, and migrating users. * Assist in ensuring data integrity. * Maintain confidentiality of all information contained in NVHC systems * Coordinate equipment deliveries, software licensing compliance, inventory, and asset control. * Consult with users on re-engineering business processes and the use of technology, products, and services; develop and conduct training in operation and use of hardware and software. * Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. * Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. * Travel to health center locations when necessary * Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. * Must develop positive working relationship with teammates and customers * Follow and suggest updates to department procedures * Comply with HIPAA, OSHA and other regulatory requirements * Completion of other assignments made by department leadership Desired Knowledge, Skills & Abilities Networking and server management experience Bachelor degree in related field NVHC's Equal Employment Opportunity Statement: Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability marital status, parental status, sexual orientation or any other category protected by law. Americans with Disabilities Act (ADA) Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employees occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$40k-53k yearly est. 10d ago
MOBILE DENTAL ASSISTANT LEAD
Nevada Health Centers I 4.1
Nevada Health Centers I job in Las Vegas, NV
Job Description
The Dental Assistant Lead provides assistance to dentists/hygienists in the general treatment of patients in both routine and emergency procedures in areas of diagnostic, preventive, restorative, periodontal, endodontic, pedodontics, orthodontic, oral surgery, and prosthodontic dental care. The lead also has responsibilities related to staff scheduling, supply management, inventory, compliance, and problem solving.
Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:
Competitive compensation, with annual merit increases
Company sponsored PPO medical plan and buy-up option, vision, and dental plans
403(b) retirement plan with employer match
Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
Company paid life/AD&D and long-term disability policies
Essential Duties and Responsibilities
Escorts patients from the waiting room to the exam room and from the exam room to check out
Takes patient's medical history and chief complaints, prepare for exam
Documents pertinent patient information on the patient's chart
Performs simple X-Rays
Arrange equipment, instruments, etc. required for the patient's proposed treatment plan for that visit
Assist dentists using four-handed dental assisting techniques in operative, endodontic, oral surgery, orthodontic, pedodontics, prosthodontic and periodontal procedures by performing oral evacuation, fabricating temporary crowns, custom trays, taking impressions, mixing cements, and assisting in the application of light cured material
Assist cementing temporary crowns, removing excess cement, performing coronal polishing, removing sutures, applying temporary restorations, and applying topical fluoride treatments, sealants as directed by the dentist
Completes required lab forms with correct billing information
Translates for providers as needed if possible
Provides patient oral health education and oral hygiene education
Provides emotional support, compassion and is sympathetic to patient needs
Triages phone calls and walk-ins at the clinic where applicable: performing those duties in accordance with policy and procedures
Adheres to all OSHA, state and NVHC lab manual policy and procedures requirements
Monitors for expired drugs as per policy
Disinfect and clean treatment rooms and contaminated trays
Manages supply inventory and orders needed supplies on a regular basis within budgeted expenses.
Serves in trouble-shooting and problem-solving role with issues related to equipment repairs, process needs, etc.
Provides training for new hires and continued training for employees, acts as subject matter expert for NVHC dental procedures and policies
Manages and tracks all required documentation related to sterilization and performs sterilization of dental supplies on a regular basis.
Establishes and communicates weekly dental assistant to provide assignments/schedules to assure adequate rotation.
Maintains all department compliance certificates and assures appropriate documents are posted as required.
Required Qualifications
High school diploma or GED Equivalent
Certification of completion of a recognized one-year dental assisting program or one-year clinical work experience.
Current BLS or CPR certification required.
Preferred Qualifications
Fluent in English and Spanish
3+ years' experience as a dental assistant
Experience in a mobile dental setting a plus
Knowledge of the essential functions, practices and procedures of a dental clinic/office
Ability to read, write, and calculate mathematical figures
Knowledge of ADA and ICD-9-CM coding
Ability to assist the dentist using four-handed dental assisting techniques
Ability to apply sterile techniques and infectious control and exposure procedures
Ability to travel distances for multiple days; when applicable
Equal Opportunity Statement
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$28k-35k yearly est. 15d ago
WIC PEER COUNSELOR
Nevada Health Centers I 4.1
Nevada Health Centers I job in North Las Vegas, NV
Job DescriptionNevada Health Centers is looking for a WIC Peer Counselor to support WIC families here in Southern Nevada. Join our talented team that focuses on serving the community and helping those in need by educating and supporting WIC participants. Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:
Competitive compensation, with annual merit increases
Company sponsored PPO medical plan and buy-up option, vision, and dental plans
403(b) retirement plan with employer match
Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
Company paid life/AD&D and long-term disability policies
Position Summary
The WIC Breastfeeding Peer Counselor is a paraprofessional support person who gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers.
This position may require relocation/reassignment to any of our clinics based on business needs. Flexibility and willingness to relocate are required.
Essential Duties and Responsibilities
Adheres to participant confidentiality policies.
Attends a series of state-provide peer counselor training and meetings, as well as locally coordinated breastfeeding in-service or classes.
Observes WIC staff, other peer counselors, and lactation consultants helping mothers breastfeed.
Reads assigned books or materials about breastfeeding.
Utilizes knowledge of NVHC policy and procedures, HIPAA, OSHA and other regulatory agencies in performing all duties at the clinic.
Utilizes knowledge of State WIC program policies and procedures.
Maintains a driver's license, satisfactory driving record, and personal vehicle insurance.
Utilizes resources as needed to meet needs of the organization and patient.
Courteous, respectful and creates a safe, clean environment for patients/clients and staff.
Stays up to date with state and local programs essential for NVHC and WIC target populations.
Sets the example of exemplary customer service for both internal and external customers.
Diligent in evaluating procedures and workflow to increase efficiency and productivity in the clinic environment sharing successes with peers and supervisors.
Completes breastfeeding forms in a timely and accurate manner.
Diligent in working within all federally mandated timelines.
Utilizes WIC Peer Counselor job responsibilities document to ensure all facets of WIC Peer Counselor responsibilities are completed in a systematic, consistent manner.
Reports and time sheets are accurate, input in database, and/or submitted on time.
Maximizes clinic and eligibility materials and supplies.
Positively supports requests from administrative office and supervisor implementing policy and programs.
Works to create/maintain good relationships with supervisors and co-workers.
Fosters working together as a team: dealing with and resolving conflict in a timely, efficient and positive manner.
Actively participates in team meetings.
Participates in community functions that represent NVHC.
Performs other duties as assigned.
Required Qualifications
High school diploma or general education degree (GED)
Has breastfed at least one baby (does not have to be currently breastfeeding) for at least a period of six months.
Bilingual fluent in English and Spanish
Preferred Qualifications
Fluent in English and Spanish
Is enthusiastic about breastfeeding and wants to help other mothers enjoy a positive experience.
Completes required documentation and paperwork.
Ability to read and write legibly.
Skill in operating a computer utilizing word processing, spreadsheets, databases and email.
Skill in operating various office equipment, such as copy machine, facsimile machine, typewriter, and telephone system.
Skill in accuracy and attention to detail.
Ability to solve practical problems and deal with a variety of variables.
Ability to work and interact effectively and positively with other staff members to build and to enhance teamwork in the clinics and overall NVHC's organization.
Ability to communicate in a courteous and professional manner.
Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, sex, etc.
Ability to hear and speak to converse over telephone.
Utilizes excellent listening skills and demonstrates patience.
Ensures confidentiality of information.
Ability to travel and/or provide coverage to multiple clinic locations
Equal Opportunity Statement
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identity and expression or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$33k-43k yearly est. 9d ago
DISPENSING TECHNICIAN
Nevada Health Centers 4.1
Nevada Health Centers job in Las Vegas, NV
Under the supervision of the dispensing provider, the dispensing tech will process prescriptions for outpatient dispensing at the 340B clinic's dispensary in accordance with state and federal regulations and company policies and procedures. The dispensing technician will greet both internal and external customers on the phone and face-to-face, providing excellent customer service. This person will monitor inventory and will maintain a clean and organized dispensary. This role may require travel occasionally for site reviews, training, and education. It is the responsibility of the dispensing technician to complete all training and education required to maintain their state license and PTCB national certification. Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to: *
* Competitive compensation, with annual merit increases * Company sponsored PPO medical plan and buy-up option, vision, and dental plans * 403(b) retirement plan with employer match * Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday * Company paid life/AD&D and long-term disability policies Essential Duties and Responsibilities * Responsible for maintaining compliance with Federal and State dispensary regulations (i.e., 340B, DEA, CMS) and NVHC Policies and Procedures. * Prepares prescription orders for the dispensing provider to dispense by reading prescriptions, typing labels, calculating quantities, and determining prescription and drug expiration dates. * Maintains a dispensary inventory by checking pharmaceutical stock levels and current orders and anticipating demand, ordering sufficient amounts to meet demand, verifying receipt of stock, removing outdated drugs, and returning excess stock. * Monitors the price of stock to ensure the pharmacy receives the best price available, returns stock due to higher prices when needed, maintains/updates drug cost in pharmacy software. * Replenishes drugs in an automated pharmacy dispensing system, if applicable. * Perform inventory audits and maintain the security of drug inventory and dispensary records. * Ensure the dispensary remains clean and organized. * Ensures dispensary compliance with patient confidentiality and HIPAA. * Monitors refrigerator and room temperatures and understands vaccine and drug management procedures * Deliver quality customer service to patients, responding to inquiries, questions or requests, and referring them to the pharmacist for medical information Required Qualifications * Nevada State Pharmaceutical Technician License required * High school diploma/GED * 1+ years' experience in a pharmacy or related healthcare role * 1+ years' experience in customer service Preferred Qualifications * Pharmacy Technician Certification Board Certification (PTCB) preferred, if not certified upon hire, must take and pass exam within 12 months of hire. * Bilingual fluency in English and Spanish * Knowledge of pharmacy workflow, pharmacy software and EHR * Knowledge of pharmacy law and 340B regulations; ability to provide education on the 340B program for providers and medical assistance and optimize compliance * Skill in operating various types of office equipment, such as, calculator, printer/copier/fax, postage machine, and telephone system * Skill in operating PC utilizing word processing, spreadsheets, databases, email * Ability to maintain confidentiality of patient information and comply with HIPAA * Ability to read prescriptions and drug labels, including fine print * Ability to calculate figures and amounts such as sliding fees, discounts, proportions and percentages * Ability to exercise good judgement in appraising situations and making decisions * Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, gender, etc. * Ability to work all shifts, including evenings and weekends, and work up to 40 hours per week * Ability to travel occasionally to visit remote sites and to attend off-site training and education. Equal Opportunity Statement Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identity and expression or any other category protected by law. Americans with Disabilities Act (ADA) Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$30k-41k yearly est. 16d ago
MEDICAL ASSISTANT LEAD
Nevada Health Centers 4.1
Nevada Health Centers job in Carson City, NV
The Medical Assistant Lead participates in the delivery of excellent medical services in a patient centered environment with an emphasis on the prevention of disease; preparation of the patient for examination and/or procedures; administers medications under direction of provider; performs in office lab procedures and phlebotomy on pediatric and adult patients; sterilizes instruments and ensure compliance with OSHA regulations. This will include actively participating in and supporting quality improvement activities and the clinical practice teams with these efforts. This position will be responsible for our main location in Carson City, while three other satellite sites in Virginia City, Reno, and Carson City School based will also be under the purview. Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to: *
Competitive compensation, with annual merit increases * Company sponsored PPO medical plan and buy-up option, vision, and dental plans * 403(b) retirement plan with employer match * Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday * Company paid life/AD&D and long-term disability policies Essential Duties and Responsibilities * Prepare patients and treatment rooms for examination and treatment * Take patient histories and vital signs * Administer injections and apply dressings as instructed * Prepare and maintain supplies and equipment for treatments, including sterilization * Observes all infection control policies * Assist providers in preparing for minor surgeries and exams * Assist with scheduling tests and treatments * Complete and maintain patient documentation, files, records and other information * Attend required meetings and participate in committees as requested * Works closely with the providers to receive guidance and instruction for treating patients * Maintain appropriate communication and good interpersonal skills with supervisors, providers, staff and patients to ensure coordinated efforts and provision of high-quality service * Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty * Utilizes equipment that interfaces with NVHC EMR system (e.g. EKG, spirometry, etc.) * Assist in overseeing staff call outs, schedules, and clinic coverage * Provide continued staff training * Assign responsibilities to staff: * Provider assignments * Referral logs * Control logs * Diagnostic logs * Lab logs * PKU logs * Community Referral logs * Vaccine fridge temp logs * Spirometer calibration * Phones * Shredding Required Qualifications * High school diploma or GED Equivalent * Certification of completion of a Medical Assistant program or equivalent experience * National certification as a Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA) or AMT Registered Medical Assistant. If not nationally certified must obtain within 180 days of employment. * BLS/CPR Certification Preferred Qualifications * 3 years experience as a medical assistant in family medicine, pediatrics, or OB/GYN or 1 year experience in a medical assistant lead role * English/Spanish fluency * Skill in operating computer databases; EHR/EMR * Ability to read, write, and calculate mathematical figures * Knowledge of general office practices in a medical setting * Knowledge of medical examination, diagnostic and treatment room procedures * Ability to communicate in a courteous and professional manner * Skill in identifying and communicating problems and finding solutions * Ability to understand and respond appropriately, effectively, and sensitively to underserved populations * Knowledge of ADA, CPT, and ICD-9-CM coding Equal Opportunity Statement Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law. Americans with Disabilities Act (ADA) Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$72k-103k yearly est. 18d ago
FRONT OFFICE REPRESENTATIVE - MAMMOVAN
Nevada Health Centers I 4.1
Nevada Health Centers I job in Las Vegas, NV
Job Description
As part of our mobile unit team you will receive an additional pay in addition to the base pay.
The Front Office Representative performs all front desk activities and ensures completion of necessary paperwork while following all confidentiality and quality management policies.
Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:
Competitive compensation, with annual merit increases
Company sponsored PPO medical plan and buy-up option, vision, and dental plans
403(b) retirement plan with employer match
Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
Company paid life/AD&D and long-term disability policies
Essential Duties and Responsibilities
Greet clients and patients
Schedules patients' office visits
Complete patient reminders for appointment times
Answers phone and take messages
Addresses patient questions or concerns
Insures patient confidentiality
Communicates appropriate policy and procedure to patients
Issues registration forms and checks for completion and accuracy
Obtains current identification such as copies of ID card/driver's license, insurance card and pertinent sliding fee documentation
Identify sliding fee for patients
Verifies insurance eligibility
Follow appropriate patient walk-in process
Enter registration information into computer for new patients; Obtains consent for treatment of minors when appropriate
Files registration documents in medical records according to policy and procedures
Handle superbill process to include: Obtains valid signature on superbill, work with clinic team to ensure all forms placed with superbill, check completeness of superbills, account for all used and voided superbills, post superbill payments
Discusses account balance with patients; collect for current payments, past due payments or directs patients to the billing office when applicable
Refers patients to eligibility/financial workers if available and necessary
Ensures that daily log and cash on hand balances and all cash accounted for.
Completes deposit slip, reconcile cash collected to cash-on-hand daily
Provides general filing
Ensures proper policy and procedure are followed with office duties, such as, DNKA, Lab Tracking, Refills, etc.
Verifies and ensures competency when utilizing EMR and EPM system
Required Qualifications
High School Diploma or GED Equivalent
Preferred Qualifications
1 year experience as in a medical/dental front office role
English/Spanish fluency
Skill in operations computer databases
Ability to read, write, and calculate mathematical figures.
Knowledge of general office practices and procedures in a medical/dental clinic
Knowledge of programs available that support nutritional/health education
Ability to communicate in a courteous and professional manner via telephone and in person
Ability to understand and respond appropriately, effectively, and sensitively to underserved populations
Knowledge of ADA, CPT, and ICD-9-CM coding
Equal Opportunity Statement
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$32k-38k yearly est. 15d ago
APPLICATION SYSTEMS ANALYST
Nevada Health Centers 4.1
Nevada Health Centers job in Las Vegas, NV
Job Code: 10285 Reports To: VP of Technology and Clinical Innovation Supervises Others: ☐ Yes ☒ No ☒ On-Site ☒ Hybrid/Remote (NV) Clinical: ☐ Yes ☒ No Department: (If Applicable) IT Classification: ☐ Non-Exempt ☒ Exempt The Application Systems Analyst (ASA) is responsible for providing technical and functional support for the Electronic Health Record (EHR) system. An ASA ensures optimal performance and utilization of the system and possesses a deep understanding of EHR utilization and health center operations. This role involves collaborating with end-users, leadership, OCHIN analysts, external vendors, and internal stakeholders to identify, assess, troubleshoot, and resolve issues related to the use and function of the EHR system. The ASA contributes to the implementation, maintenance, and optimization of the EHR system, participating in training initiatives, creating and updating end-user documentation, and performing testing for system upgrades. Additionally, the ASA is responsible for completing and maintaining technical build within the EHR system, ensuring seamless integration, use, and performance. Strong problem-solving, communication, and technical skills, along with the ability to manage complex demands from end-users and align with organizational strategic goals, are essential for success in this role.
Essential Duties and Responsibilities
* Provide technical and functional support within the Epic EHR system, addressing user inquiries, troubleshooting issues, and resolving problems to ensure optimal system performance.
* Develop and maintain up-to-date end-user documentation and training materials, ensuring that users have access to accurate information and resources to effectively utilize the Epic system.
* Collaborate effectively with project stakeholders, OCHIN analysts, and colleagues to identify and resolve issues related to the Epic system.
* Create and maintain technical build within the Epic system including but not limited to provider and end user record build, SmartTool creation, and Preference List management.
* Ensure utilization and performance of SmartTools to streamline and standardize clinical documentation while aligning with organizational needs.
* Participate in training initiatives, delivering instruction to end-users on Epic system features, functionality, and best practices, fostering user competence and confidence.
* Work in partnership with the organization's leadership and stakeholders to align EHR support efforts with organizational strategic goals, contributing to the overall success and growth of the health center.
* Manage complex demands from end-users and prioritize tasks effectively, ensuring timely resolution of issues and efficient utilization of resources.
* Act as a liaison between leadership, end-users, and external vendors to facilitate effective communication, identify areas for improvement, and develop optimized solutions for the EHR system.
* Oversee the execution of user acceptance testing (UAT) of updated to the EHR system by leveraging the expertise of SMEs to assist in testing as well as effectively disseminating and incorporating changes into training materials and user documentation.
Required Qualifications
* Minimum five years experience in similar role, ideally with a health care facility/provider supporting underserved communities.
* 10 years of Health IT experience.
Preferred Qualifications
* EPIC clinical and project management certifications.
* Strong understanding of health center operations.
* Experience with Federally Qualified Health Centers (FQHCs).
* Experience with EHR software, specifically EPIC
Equal Opportunity Statement
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
is a Guideline Only
* This is a summary of the main functions and responsibilities of this potion as it currently exists. It is not intended to be a complete and exhaustive list or description and may evolve and change over time in accordance with business and market demands.
* This is also not a contract, and Nevada Health Centers may from time-to-time in its discretion revise, amend, and update this .
By my signature, I am acknowledgeable receipt of this job description and understand its contents. Further, I attest that I meet the stated educational, licensing, and/or certification requirements of this role.
Name:
Signature:
Date:
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$90k-114k yearly est. 51d ago
Family Medicine Residency Faculty Physician
Nevada Health Centers I 4.1
Nevada Health Centers I job in Las Vegas, NV
Demonstrate a strong interest in resident education, including devoting sufficient time to the educational program to fulfill their supervisory and teaching responsibilities; administer and maintain an educational environment conducive to educating residents; regularly participate in organized clinical discussions, rounds, journal clubs, didactics, and conferences; and pursue faculty development designed to enhance their skills at least annually.
Provide an important bridge allowing residents to grow and become practice-ready, ensuring that patients receive the highest quality of care.
Serve as role models for future generations of physicians by demonstrating compassion, commitment to excellence in teaching and patient care, professionalism, and a dedication to lifelong learning.
Provide appropriate levels of supervision to promote patient safety.
Create an effective learning environment by acting in a professional manner and attending to the well-being of the residents and themselves.
Maintain a ratio of residents-to-faculty preceptors in the FMP not to exceed 4:1.
If only one resident is seeing patients in the FMP, a single faculty member must devote at least 50 percent time to teaching and supervising that resident.
Core faculty members in programs with an approved complement of 13 or more residents should devote at least 60 percent time (at least 24 hours per week, or 1200 hours per year) to the program, exclusive of patient care without residents.
Core faculty members should devote the majority of this professional effort to teaching, administration, scholarly activity, and supervising resident patient care within the program.
Teach in office procedures including, but not limited to, the following: IUD removal/insertion, Nexplanon removal/insertion, toenail removal, cryotherapy, joint injections, I&D, removal/biopsy of skin lesions).
Serve on residency committees which include, but are not limited to, the following: Clinical Competency Committee, Program Evaluation Committee, Recruitment Committee, Didactics Committee, etc.
Serve as faculty mentors for residents to guide career development.
Responsible for diagnosing and treating a variety of diseases and injuries in a Family Practice model setting; provides comprehensive, outpatient medical services for individuals and families on a continuing basis.
Responsible for Medical Assistant (MA) clinical supervision and continuing verification of the MA's clinical skills competency.
Desired Education or Certifications Criteria
Graduate of an accredited medical school and Board Certified in a specific medical specialty or have completed residency and be Board Eligible. Must be licensed in the State of Nevada.
NVHC's Equal Employment Opportunity Statement:
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability marital status, parental status, sexual orientation or any other category protected by law.
Americans with Disabilities Act (ADA) Statement;
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$171k-238k yearly est. 25d ago
MEDICAL ASSISTANT
Nevada Health Centers I 4.1
Nevada Health Centers I job in North Las Vegas, NV
Job Description The Medical Assistant participates in the delivery of excellent medical services in a patient centered environment with an emphasis on the prevention of disease; preparation of the patient for examination and/or procedures; administers medications under direction of provider; performs in office lab procedures and phlebotomy on pediatric and adult patients; sterilizes instruments and ensure compliance with OSHA regulations. This will include actively participating in and supporting quality improvement activities and the clinical practice teams with these efforts. Please note this clinic works exclusively with our Las Vegas homeless population, patients are experiencing homelessness and other related challenges- non-judgmental care and compassion are of the upmost importance.
Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:
Competitive compensation, with annual merit increases
Company sponsored PPO medical plan and buy-up option, vision, and dental plans
403(b) retirement plan with employer match
Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
Company paid life/AD&D and long-term disability policies
Essential Duties and Responsibilities
Prepare patients and treatment rooms for examination and treatment
Take patient histories and vital signs
Administer injections and apply dressings as instructed
Prepare and maintain supplies and equipment for treatments, including sterilization
Observes all infection control policies
Assist providers in preparing for minor surgeries and exams
Assist with scheduling tests and treatments
Complete and maintain patient documentation, files, records and other information
Attend required meetings and participate in committees as requested
Works closely with the providers to receive guidance and instruction for treating patients
Maintain appropriate communication and good interpersonal skills with supervisors, providers, staff and patients to ensure coordinated efforts and provision of high-quality service
Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty
Utilizes equipment that interfaces with NVHC EMR system (e.g. EKG, spirometry, etc.)
Required Qualifications
High school diploma or GED Equivalent
Certification of completion of a Medical Assistant program or equivalent experience
National certification as a Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA) or AMT Registered Medical Assistant. If not nationally certified must obtain within 180 days of employment.
BLS/CPR Certification
Preferred Qualifications
1 year experience as a medical assistant in family medicine, pediatrics, or OB/GYN
English/Spanish fluency
Skill in operating computer databases; EHR/EMR
Ability to read, write, and calculate mathematical figures
Knowledge of general office practices in a medical setting
Knowledge of medical examination, diagnostic and treatment room procedures
Ability to communicate in a courteous and professional manner
Ability to understand and respond appropriately, effectively, and sensitively to underserved populations
Knowledge of ADA, CPT, and ICD-9-CM coding
Equal Opportunity Statement
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identity and expression or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$28k-34k yearly est. 30d ago
PHYSICIAN ASSISTANT
Nevada Health Centers 4.1
Nevada Health Centers job in Carson City, NV
is based in northern Nevada on the Northern NV Medical Van The Physician Assistant is responsible for diagnosing and treating a variety of diseases and injuries in a Family Practice model setting; provides comprehensive, outpatient medical services for individuals and families on a continuing basis, and may, at certain locations, provide a continuum of care into inpatient and/or residential settings; may be responsible for medical assistant (MA) clinical supervision and continuing verification of the MAs clinical skills competency.
Desired Education or Certifications Criteria:
Graduate of an accredited Physician Assistant school and certified by the American Academy of Physician Assistants. Must be licensed in the State of Nevada.
Americans with Disabilities Act (ADA) Statement:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
NVHC's Equal Employment Opportunity Statement:
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability marital status, parental status, sexual orientation or any other category protected by law.
Monday through Friday, 8:00 a.m. to 5:00 p.m.
$103k-137k yearly est. 2d ago
NURSE PRACTITIONER
Nevada Health Centers 4.1
Nevada Health Centers job in Carson City, NV
is based in northern Nevada - Mobile Medical Van The Advanced Practice Registered Nurse is responsible for diagnosing and treating a variety of diseases and injuries in a Family Practice model setting; provides comprehensive, outpatient medical services for individuals and families on a continuing basis. Additionally, at certain sites, the Advanced Practice Registered Nurse is responsible for dispensing pharmaceuticals from the clinic dispensary and shooting routine clinical X-Rays.
Desired Education or Certifications Criteria:
Graduate of an accredited Advanced Nurse Practitioner program; certified by the Nevada State Board of Nursing as an Advanced Practitioner of Nursing. Must be licensed in the State of Nevada.
Americans with Disabilities Act (ADA) Statement:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
NVHC's Equal Employment Opportunity Statement:
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability marital status, parental status, sexual orientation or any other category protected by law.
$109k-142k yearly est. 2d ago
REGISTERED NURSE - RN
Nevada Health Centers 4.1
Nevada Health Centers job in Las Vegas, NV
Nevada Health Centers is seeking a dedicated Registered Nurse who is passionate about serving the community and improving the health of our patients. In this role you can expect to work with a talented interdisciplinary team to provide care coordination, case management, and hands-on nursing services to our patients. You would also help to maintain our excellent quality of service through coordinating quality improvement projects, addressing health care gaps, and collaborating with other entities for patient care. Apply today to help our community obtain the healthcare they need, at a place they want to be. The Registered Nurse (RN) provides nursing services in a family or specialty practice environment. This role is patient focused, and functions within an interdisciplinary practice model. The RN is accountable for the transition, continuity, and integration of patient care services. Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to: *
Competitive compensation, with annual merit increases * Company sponsored PPO medical plan and buy-up option, vision, and dental plans * 403(b) retirement plan with employer match * Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday * Company paid life/AD&D and long-term disability policies Essential Duties and Responsibilities * Collaborates with the inpatient and/or outpatient interdisciplinary teams to identify patients most likely to benefit from care coordination services. * Assesses the patient's risk factors and needs for care coordination, clinical utilization management services, discharge planning and preventative services. * Periodically meets with the patient and/or family in to ensure continuity across the continuum of care. * Acts as a liaison and resource in collaboration with physicians and their office staff, hospitalists, care facilities, ancillary providers, health plan case managers and internal departments. * Provides follow-up with patient/family when patient transitions from one setting to another. * Develops effective working relationships with providers, health center leadership and support staff to ensure the needs of the care team are being successfully met. * Analyzes and provides recommendations for ways to improve customer service, improve patient flow, clinical outcomes, increase productivity, and improve utilization of resources. * Participates in quality improvement activities * Adheres to all HIPPA,OSHA, state, other regulatory agencies and NVHC lab manual policy and procedures requirements * Triages phone calls and walk-ins at the clinic where applicable: performing * Draws blood, performs in office lab procedures and prepares specimen for lab processing Required Qualifications * Graduate of an accredited nursing school required, Bachelor's degree in Nursing is preferred * Licensed as a Registered Nurse in the State of Nevada is required * 1-3 years clinical experience in ambulatory setting is preferred * BLS/CPR Certification Preferred Qualifications * English/Spanish fluency * Knowledge of the essential functions, practices, and procedures of medical clinic and acute care hospital * Demonstrated proficiency with computer programs and data entry, experience with Electronic Health Records highly preferred * Experience in a healthcare setting with diverse populations * Ability to communicate via written and verbal communication * Ability to exercise good judgement in appraising situations and responding appropriately to underserved population groups. Equal Opportunity Statement Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law. Americans with Disabilities Act (ADA) Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$66k-90k yearly est. 16d ago
WIC PEER COUNSELOR
Nevada Health Centers 4.1
Nevada Health Centers job in North Las Vegas, NV
Nevada Health Centers is looking for a WIC Peer Counselor to support WIC families here in Southern Nevada. Join our talented team that focuses on serving the community and helping those in need by educating and supporting WIC participants. Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to: *
Competitive compensation, with annual merit increases * Company sponsored PPO medical plan and buy-up option, vision, and dental plans * 403(b) retirement plan with employer match * Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday * Company paid life/AD&D and long-term disability policies Position Summary The WIC Breastfeeding Peer Counselor is a paraprofessional support person who gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers. This position may require relocation/reassignment to any of our clinics based on business needs. Flexibility and willingness to relocate are required. Essential Duties and Responsibilities * Adheres to participant confidentiality policies. * Attends a series of state-provide peer counselor training and meetings, as well as locally coordinated breastfeeding in-service or classes. * Observes WIC staff, other peer counselors, and lactation consultants helping mothers breastfeed. * Reads assigned books or materials about breastfeeding. * Utilizes knowledge of NVHC policy and procedures, HIPAA, OSHA and other regulatory agencies in performing all duties at the clinic. * Utilizes knowledge of State WIC program policies and procedures. * Maintains a driver's license, satisfactory driving record, and personal vehicle insurance. * Utilizes resources as needed to meet needs of the organization and patient. * Courteous, respectful and creates a safe, clean environment for patients/clients and staff. * Stays up to date with state and local programs essential for NVHC and WIC target populations. * Sets the example of exemplary customer service for both internal and external customers. * Diligent in evaluating procedures and workflow to increase efficiency and productivity in the clinic environment sharing successes with peers and supervisors. * Completes breastfeeding forms in a timely and accurate manner. * Diligent in working within all federally mandated timelines. * Utilizes WIC Peer Counselor job responsibilities document to ensure all facets of WIC Peer Counselor responsibilities are completed in a systematic, consistent manner. * Reports and time sheets are accurate, input in database, and/or submitted on time. * Maximizes clinic and eligibility materials and supplies. * Positively supports requests from administrative office and supervisor implementing policy and programs. * Works to create/maintain good relationships with supervisors and co-workers. * Fosters working together as a team: dealing with and resolving conflict in a timely, efficient and positive manner. * Actively participates in team meetings. * Participates in community functions that represent NVHC. * Performs other duties as assigned. Required Qualifications * High school diploma or general education degree (GED) * Has breastfed at least one baby (does not have to be currently breastfeeding) for at least a period of six months. * Bilingual fluent in English and Spanish Preferred Qualifications * Fluent in English and Spanish * Is enthusiastic about breastfeeding and wants to help other mothers enjoy a positive experience. * Completes required documentation and paperwork. * Ability to read and write legibly. * Skill in operating a computer utilizing word processing, spreadsheets, databases and email. * Skill in operating various office equipment, such as copy machine, facsimile machine, typewriter, and telephone system. * Skill in accuracy and attention to detail. * Ability to solve practical problems and deal with a variety of variables. * Ability to work and interact effectively and positively with other staff members to build and to enhance teamwork in the clinics and overall NVHC's organization. * Ability to communicate in a courteous and professional manner. * Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, sex, etc. * Ability to hear and speak to converse over telephone. * Utilizes excellent listening skills and demonstrates patience. * Ensures confidentiality of information. * Ability to travel and/or provide coverage to multiple clinic locations Equal Opportunity Statement Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identity and expression or any other category protected by law. Americans with Disabilities Act (ADA) Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$33k-43k yearly est. 8d ago
DISPENSING TECHNICIAN
Nevada Health Centers I 4.1
Nevada Health Centers I job in North Las Vegas, NV
Job DescriptionUnder the supervision of the dispensing provider, the dispensing tech will process prescriptions for outpatient dispensing at the 340B clinic's dispensary in accordance with state and federal regulations and company policies and procedures. The dispensing technician will greet both internal and external customers on the phone and face-to-face, providing excellent customer service. This person will monitor inventory and will maintain a clean and organized dispensary. This role may require travel occasionally for site reviews, training, and education. It is the responsibility of the dispensing technician to complete all training and education required to maintain their state license and PTCB national certification.
Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:
Competitive compensation, with annual merit increases
Company sponsored PPO medical plan and buy-up option, vision, and dental plans
403(b) retirement plan with employer match
Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
Company paid life/AD&D and long-term disability policies
Essential Duties and Responsibilities
Responsible for maintaining compliance with Federal and State dispensary regulations (i.e., 340B, DEA, CMS) and NVHC Policies and Procedures.
Prepares prescription orders for the dispensing provider to dispense by reading prescriptions, typing labels, calculating quantities, and determining prescription and drug expiration dates.
Maintains a dispensary inventory by checking pharmaceutical stock levels and current orders and anticipating demand, ordering sufficient amounts to meet demand, verifying receipt of stock, removing outdated drugs, and returning excess stock.
Monitors the price of stock to ensure the pharmacy receives the best price available, returns stock due to higher prices when needed, maintains/updates drug cost in pharmacy software.
Replenishes drugs in an automated pharmacy dispensing system, if applicable.
Perform inventory audits and maintain the security of drug inventory and dispensary records.
Ensure the dispensary remains clean and organized.
Ensures dispensary compliance with patient confidentiality and HIPAA.
Monitors refrigerator and room temperatures and understands vaccine and drug management procedures
Deliver quality customer service to patients, responding to inquiries, questions or requests, and referring them to the pharmacist for medical information
Required Qualifications
Nevada State Pharmaceutical Technician License required
High school diploma/GED
1+ years' experience in a pharmacy or related healthcare role
1+ years' experience in customer service
Preferred Qualifications
Pharmacy Technician Certification Board Certification (PTCB) preferred, if not certified upon hire, must take and pass exam within 12 months of hire.
Bilingual fluency in English and Spanish
Knowledge of pharmacy workflow, pharmacy software and EHR
Knowledge of pharmacy law and 340B regulations; ability to provide education on the 340B program for providers and medical assistance and optimize compliance
Skill in operating various types of office equipment, such as, calculator, printer/copier/fax, postage machine, and telephone system
Skill in operating PC utilizing word processing, spreadsheets, databases, email
Ability to maintain confidentiality of patient information and comply with HIPAA
Ability to read prescriptions and drug labels, including fine print
Ability to calculate figures and amounts such as sliding fees, discounts, proportions and percentages
Ability to exercise good judgement in appraising situations and making decisions
Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, gender, etc.
Ability to work all shifts, including evenings and weekends, and work up to 40 hours per week
Ability to travel occasionally to visit remote sites and to attend off-site training and education.
Equal Opportunity Statement
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identity and expression or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$30k-41k yearly est. 18d ago
Clinical Support Team Representative
Nevada Health Centers I 4.1
Nevada Health Centers I job in Las Vegas, NV
The Clinical Support Representative serves in a support role to providers and medical staff assuring patient clinical needs are addressed in a timely manner. This position is responsible for supporting patients with referrals, provider communication, prior authorizations, and medication refill requests, appointment scheduling and other needs that require clinical actions. The position works in a support services environment and communicates with patients over the telephone.
Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:
Competitive compensation, with annual merit increases
Company sponsored PPO medical plan and buy-up option, vision and dental plans
403(b) retirement plan with employer match
Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
Company paid life/AD&D and long term disability policies
Essential Duties and Responsibilities
Provides exceptional customer service to both internal and external customers.
Monitors and directs incoming calls in a timely manner.
Maintains appropriate communication and good interpersonal skills with supervisors, staff, providers and patients to ensure coordinated efforts and provisions of high-quality service.
Works closely with providers to receive guidance and instruction for patient care follow-up.
Attend required meetings and participate in committees as requested.
Completes appropriate patient documentation in electronic medical records.
Follows all policies and procedures and appropriately report concerns and patient issues as well as procedures for personal requests.
Alerts for ways to improve customer service, improve patient flow
Required Qualifications
High school diploma or general education degree (GED)
6 months experience in a customer service role
Strong communication skills including written and verbal communication
Preferred Qualifications
English/Spanish fluency
Demonstrated proficiency with computer programs and data entry, experience with Electronic Health Records highly preferred
Previous experience using a multi-line phone system
Ability to manage time effectively
Equal Opportunity Statement
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$23k-27k yearly est. Auto-Apply 7d ago
MOBILE DENTAL ASSISTANT LEAD
Nevada Health Centers 4.1
Nevada Health Centers job in Las Vegas, NV
As part of our mobile team you receive additional pay. The Dental Assistant Lead provides assistance to dentists/hygienists in the general treatment of patients in both routine and emergency procedures in areas of diagnostic, preventive, restorative, periodontal, endodontic, pedodontics, orthodontic, oral surgery, and prosthodontic dental care. The lead also has responsibilities related to staff scheduling, supply management, inventory, compliance, and problem solving. Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to: *
Competitive compensation, with annual merit increases * Company sponsored PPO medical plan and buy-up option, vision, and dental plans * 403(b) retirement plan with employer match * Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday * Company paid life/AD&D and long-term disability policies * Essential Duties and Responsibilities * Escorts patients from the waiting room to the exam room and from the exam room to check out * Takes patient's medical history and chief complaints, prepare for exam * Documents pertinent patient information on the patient's chart * Performs simple X-Rays * Arrange equipment, instruments, etc. required for the patient's proposed treatment plan for that visit * Assist dentists using four-handed dental assisting techniques in operative, endodontic, oral surgery, orthodontic, pedodontics, prosthodontic and periodontal procedures by performing oral evacuation, fabricating temporary crowns, custom trays, taking impressions, mixing cements, and assisting in the application of light cured material * Assist cementing temporary crowns, removing excess cement, performing coronal polishing, removing sutures, applying temporary restorations, and applying topical fluoride treatments, sealants as directed by the dentist * Completes required lab forms with correct billing information * Translates for providers as needed if possible * Provides patient oral health education and oral hygiene education * Provides emotional support, compassion and is sympathetic to patient needs * Triages phone calls and walk-ins at the clinic where applicable: performing those duties in accordance with policy and procedures * Adheres to all OSHA, state and NVHC lab manual policy and procedures requirements * Monitors for expired drugs as per policy * Disinfect and clean treatment rooms and contaminated trays * Manages supply inventory and orders needed supplies on a regular basis within budgeted expenses. * Serves in trouble-shooting and problem-solving role with issues related to equipment repairs, process needs, etc. * Provides training for new hires and continued training for employees, acts as subject matter expert for NVHC dental procedures and policies * Manages and tracks all required documentation related to sterilization and performs sterilization of dental supplies on a regular basis. * Establishes and communicates weekly dental assistant to provide assignments/schedules to assure adequate rotation. * Maintains all department compliance certificates and assures appropriate documents are posted as required. Required Qualifications * High school diploma or GED Equivalent * Certification of completion of a recognized one-year dental assisting program or one-year clinical work experience. * Current BLS or CPR certification required. Preferred Qualifications * Fluent in English and Spanish * 3+ years' experience as a dental assistant * Experience in a mobile dental setting a plus * Knowledge of the essential functions, practices and procedures of a dental clinic/office * Ability to read, write, and calculate mathematical figures * Knowledge of ADA and ICD-9-CM coding * Ability to assist the dentist using four-handed dental assisting techniques * Ability to apply sterile techniques and infectious control and exposure procedures * Ability to travel distances for multiple days; when applicable Equal Opportunity Statement Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law. Americans with Disabilities Act (ADA) Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$27k-33k yearly est. 43d ago
IT Support Technician
Nevada Health Centers I 4.1
Nevada Health Centers I job in Elko, NV
Under general supervision, the IT support technician provides technical assistance, training, and support in the use of IT hardware and software, and performs other related duties as required. There are three levels (I, II, and III) within the IT Support Technician class. Each is distinguished by its assigned role, skill and experience level and the amount of training and supervision required for successful performance. The IT Support Technician I is a trainee level. Incumbents are expected to work closely with IT Support Technician II and other IT staff as appropriate to complete responsibilities with supervision. The IT Support Technician II level requires incumbents to be competent in most, if not all, responsibilities. IT Support Technician II incumbents are expected to work independently, requiring little supervision. Advancement to the IT Support Technician II requires either competitive selection through the open recruitment process or successful demonstration of skills at the IT Support Technician I level for at least one or more years. The IT Support Technician III level requires incumbents to either 1) lead an IT staff; or 2) possess and use master-level technical and analytical skills to complete responsibilities on a regular and on-going basis. Advancement from the IT Support Technician II to the IT Support Technician III requires competitive selection through the open recruitment process or successful demonstration of skills at the IT Support Technician II level for at least one or more years
Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:
Competitive compensation, with annual merit increases
Company sponsored PPO medical plan and buy-up option, vision, and dental plans
403(b) retirement plan with employer match
Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
Company paid life/AD&D and long-term disability policies
Desired Education or Certifications Criteria
High School diploma or equivalent and two years of experience in hardware/software support
or
Associate degree in related field
Responsibilities / Functional Job Description
General Duties
Receive, log, and route user calls for assistance or repair; monitor trouble call/resolution information; follow-up on and report aged calls to ensure timely response.
Troubleshoot and coordinate resolution to desktop communication problems, networking and remote system connections; troubleshoot software and equipment errors, and coach users in correcting reported problems.
Inform and train users in equipment and software operation; analyze and make recommendations on response time, training design, user support needs, and customer satisfaction.
Prepare, maintain and follow technical documentation and procedures; perform preventative maintenance and repair hardware.
Research, evaluate, test hardware and software products, and systems solutions; install, configure and test hardware and software, prepare reports and proposals for service.
Carry out security administration by maintaining tables and adding, purging, and migrating users.
Assist in ensuring data integrity.
Maintain confidentiality of all information contained in NVHC systems
Coordinate equipment deliveries, software licensing compliance, inventory, and asset control.
Consult with users on re-engineering business processes and the use of technology, products, and services; develop and conduct training in operation and use of hardware and software.
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
Travel to health center locations when necessary
Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
Must develop positive working relationship with teammates and customers
Follow and suggest updates to department procedures
Comply with HIPAA, OSHA and other regulatory requirements
Completion of other assignments made by department leadership
Desired Knowledge, Skills & Abilities
Networking and server management experience
Bachelor degree in related field
NVHC's Equal Employment Opportunity Statement:
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability marital status, parental status, sexual orientation or any other category protected by law.
Americans with Disabilities Act (ADA) Statement:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employees occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
$40k-53k yearly est. Auto-Apply 23d ago
FRONT OFFICE REPRESENTATIVE MOBILE MEDICAL UNIT
Nevada Health Centers I 4.1
Nevada Health Centers I job in Carson City, NV
Job Description
As part of our mobile unit team you will receive an additional pay in addition to the base pay.
The Front Office Representative performs all front desk activities and ensures completion of necessary paperwork while following all confidentiality and quality management policies.
Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:
Competitive compensation, with annual merit increases
Company sponsored PPO medical plan and buy-up option, vision, and dental plans
403(b) retirement plan with employer match
Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
Company paid life/AD&D and long-term disability policies
Essential Duties and Responsibilities
Greet clients and patients
Schedules patients' office visits
Complete patient reminders for appointment times
Answers phone and take messages
Addresses patient questions or concerns
Insures patient confidentiality
Communicates appropriate policy and procedure to patients
Issues registration forms and checks for completion and accuracy
Obtains current identification such as copies of ID card/driver's license, insurance card and pertinent sliding fee documentation
Identify sliding fee for patients
Verifies insurance eligibility
Follow appropriate patient walk-in process
Enter registration information into computer for new patients; Obtains consent for treatment of minors when appropriate
Files registration documents in medical records according to policy and procedures
Handle superbill process to include: Obtains valid signature on superbill, work with clinic team to ensure all forms placed with superbill, check completeness of superbills, account for all used and voided superbills, post superbill payments
Discusses account balance with patients; collect for current payments, past due payments or directs patients to the billing office when applicable
Refers patients to eligibility/financial workers if available and necessary
Ensures that daily log and cash on hand balances and all cash accounted for.
Completes deposit slip, reconcile cash collected to cash-on-hand daily
Provides general filing
Ensures proper policy and procedure are followed with office duties, such as, DNKA, Lab Tracking, Refills, etc.
Verifies and ensures competency when utilizing EMR and EPM system
Required Qualifications
High School Diploma or GED Equivalent
Preferred Qualifications
1 year experience as in a medical/dental front office role
English/Spanish fluency
Skill in operations computer databases
Ability to read, write, and calculate mathematical figures.
Knowledge of general office practices and procedures in a medical/dental clinic
Knowledge of programs available that support nutritional/health education
Ability to communicate in a courteous and professional manner via telephone and in person
Ability to understand and respond appropriately, effectively, and sensitively to underserved populations
Knowledge of ADA, CPT, and ICD-9-CM coding
Equal Opportunity Statement
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
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Nevada Health Centers may also be known as or be related to NEVADA HEALTH CENTERS INC, Nevada Health Centers and Nevada Health Centers, Inc.