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What is a new accounts representative and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Director Dave Payne M.S.
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New accounts representatives keep banks running. They make sure new clients find that opening an account with their bank is as convenient and pleasant an experience as possible. New accounts representatives prepare the paperwork, explain the requirements, and set up everything else for this client. Afterward, they are responsible for maintaining a positive relationship with the already established client.

Because they are often the first person the client interacts with, new accounts representatives must make a good impression. They have to provide the best customer service that they can, being accomodating, courteous, and professional towards the new potential customer. They also have to be knowledgeable about the bank products to inform the customer and instill trust and confidence in the bank.

New accounts representatives in the US make a yearly salary of $32,000 on average. However, they can easily earn double that amount with two or more years of experience under their belt and on their resume.

What general advice would you give to a new accounts representative?

Director Dave Payne M.S.

Associate Professor of Practice / Sales, University of Akron

Planning, practice, and skills are the keys to a successful career launch. Practice and coaching feedback will build competence, which builds confidence and sales performance success.
ScoreNew Accounts RepresentativeUS Average
Salary
2.9

Avg. Salary $36,918

Avg. Salary $59,228

Stability level
8.0

Growth rate -3%

Growth rate 0.3%

Diversity
6.8
Race

American Indian and Alaska Native 0.84%

Asian 9.10%

Black or African American 9.53%

Hispanic or Latino 21.99%

Unknown 2.86%

White 55.68%

Gender

female 73.41%

male 26.59%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress level
8.0

Stress level is high

7.1 - high

Complexity level
6.7

Complexity level is challenging

7 - challenging

Work life balance
8.9

Work life balance is excellent

6.4 - fair

New accounts representative career paths

Key steps to become a new accounts representative

  1. Explore new accounts representative education requirements

    Most common new accounts representative degrees

    Bachelor's

    50.5 %

    Associate

    21.2 %

    High School Diploma

    18.8 %
  2. Start to develop specific new accounts representative skills

    SkillsPercentages
    Customer Service15.07%
    Bank Products7.92%
    Cross-Sell6.39%
    Financial Services6.08%
    Credit Card5.40%
  3. Complete relevant new accounts representative training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New new accounts representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a new accounts representative based on U.S. Bureau of Labor Statistics data and data from real new accounts representative resumes.
  4. Research new accounts representative duties and responsibilities

    • Gain excellent customer service skills and achieve award for completing voluntary MSR exams.1
    • Report tax information to the IRS.
    • Complete require BSA & OFAC training annually.
    • Identify potential high risks clients and investigate OFAC status.
  5. Prepare your new accounts representative resume

    When your background is strong enough, you can start writing your new accounts representative resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a new accounts representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable new accounts representative resume templates

    Build a professional new accounts representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your new accounts representative resume.
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    New Accounts Representative Resume
    New Accounts Representative Resume
    New Accounts Representative Resume
  6. Apply for new accounts representative jobs

    Now it's time to start searching for a new accounts representative job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first new accounts representative job

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Average new accounts representative salary

The average new accounts representative salary in the United States is $36,918 per year or $18 per hour. New accounts representative salaries range between $28,000 and $47,000 per year.

Average new accounts representative salary
$36,918 Yearly
$17.75 hourly

What am I worth?

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How do new accounts representatives rate their job?

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New accounts representative reviews

profile
A zippia user wrote a review on Mar 2020
Pros

Marketing products from a traceable companies to consumers and providing a good service to the clients .


profile
A zippia user wrote a review on Dec 2019
Pros

Serving people to meet their financial needs and planning Fininancial analysis of their funds with best utility Feeling motivated while meeting people from different demographic backgrounds

Cons

Don't like people with bad credit history


profile
A zippia user wrote a review on Aug 2019
Pros

I like building relations with other companies, keeping customers satisfied and growing in all areas,


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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