Post job

New Bridge Medical Center jobs - 53 jobs

  • Veteran Services Administrator & Outreach Support Specialist (Remote)

    Family Resource Home Care 4.4company rating

    Remote or Portland, OR job

    Family Resource Home Care is seeking a detail-oriented and mission-driven Veteran's Administrator to support our branches across WA, OR, ID, NM and CO. This role ensures timely and accurate handling of VA referrals, documentation, and communications, while supporting outreach and compliance efforts to enhance care for Veterans. Key Responsibilities · Referral & Documentation Management · Monitor multiple streams of communications. · Manage VA documentation. · Communication & Coordination · Monitor and coordinate compliance with branches. · Authorization Compliance · Ensure documentation meets VA Medical Center standards across multiple locations. · Reporting & Outreach Campaigns · Generate reports and intake data for outreach campaigns · Attend regional VA meetings and share recaps. · Support development of website tools, referral programs, and outreach materials. · Veteran Event Engagement · Coordinate events and outreach with branches. · Training & Development · Stay current on national and regional VA documentation standards. · Oversee branch outreach and training materials · Monitor CRM for accurate profile information Minimum Qualifications · Experience: Ideally 1-3 years' experience in data entry, administration, marketing, home care or home health care, VA, healthcare in the senior industry · Skills: Knowledgeable of administration principles and practices, computer savvy, self-starter and disciplined in setting and maintaining communications and schedule. Able to build relationships quickly and deliver succinct messaging during interactions. Demonstrated competence in task management with strong multitasking. Must be able to analyze and interpret data, gather needed information, evaluate the situation and offer suggestions. · Technical Proficiency: Strong computer/technical skills and proficiency with PC based MS Office Suite, and CRM management. Preferred Qualifications · At least 1 year of experience in administrative roles supporting healthcare, VA CCN, TriWest, home care, home health, senior living. · Bachelor's degree in business, administration, marketing, communications, or related field · Strong organizational and communication skills. · Familiarity with home care documentation and VA compliance standards. · Ability to manage multiple tasks across regional branches. · 2-3 professional references. · Must take joy in your daily work and have a great sense of humor! Work Schedule and Location · Our typical office hours are Monday - Friday, 8am-5pm. Occasional work on evenings and weekends may be required. This role will primarily be home-based/remote, however occasional office days, attendance at events and in-person meetings will be required. Ideal candidate is based in one of our market areas to help with time zones and collaboration Benefits & Perks · Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. · Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. · 401(k) Plan: Secure your financial future with our retirement plan, including company matching. · Health Savings Account: Manage your healthcare costs effectively. · Employee Assistance Program: Support for personal and professional challenges. · Work Equipment: Company-provided computer and office setup. · Paid-Time Off: Accrue 3 weeks of paid vacation in your first year, and more after that · 11 Paid Holidays: Enjoy time with friends and family during the holidays. · Work From Home Flexibility: This position offers primary work from home with only occasional on-site requirements. Pay Range: $40,000-45,000/yr
    $40k-45k yearly Auto-Apply 26d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Accounting Manager (Hybrid)

    Family Resource Home Care 4.4company rating

    Remote or Nashville, TN job

    Join a mission-driven team making a difference in home care. Family Resource Home Care is seeking a hands-on and motivated Accounting Manager to lead our remote accounting team and oversee day-to-day financial operations. This is a fantastic opportunity for a collaborative leader with strong technical accounting skills and a passion for process improvement and team development. You'll report directly to a supportive and involved Controller and manage a team of four remote accounting professionals. Your leadership will help guide the company's accounting operations while continuing to shape and enhance internal processes. This is a Hybrid role; this will require travel to Brentwood office in Tennessee. Key Responsibilities · Lead and Develop a Remote Team: Mentor and support four accounting professionals, fostering growth and accountability. · Drive Process Improvements: Identify opportunities to streamline operations and implement best practices. · Oversee Daily Accounting Operations: Ensure accuracy across general ledger, accounts payable/receivable, and payroll. · Manage Month-End and Year-End Close: Prepare and review journal entries, reconciliations, and financial statements. · Support Strategic Planning: Collaborate with leadership on budgeting, forecasting, and financial analysis. · Ensure Compliance: Maintain adherence to GAAP and internal controls. · Coordinate with External Partners: Work with auditors and tax advisors as needed. · Meeting facilitator: Acts as the chair for meetings focused on financial strategic initiatives. · Change leader: Collaborates with upper-level management on key strategic decisions involving software, resources, and cash flow management. The goal is to inspire and lead the department through initiatives and growth. What We're Looking For · Proven experience leading and developing remote teams. · Strong technical accounting background with an operational mindset. · Ability to thrive in a fast-paced, evolving environment. · Growth mindset to embrace challenges and guide team members through times of change. · Experience with M&A accounting integration. · Skilled in preparing financial statements and conducting audits. · Proficient in account reconciliations and journal entries. · Bachelor's degree in Accounting, Finance, or related field. · 5+ years of progressive accounting experience. · Excellent communication and leadership skills. · Proactive mindset with a desire to grow with a thriving company. · Bonus: Experience with Sage Intacct. What We Offer Unlimited PTO: Enjoy the flexibility to take the time you need for rest and rejuvenation. 11 Paid Holidays: Celebrate holidays with family and friends without worry. Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. 401(k) Plan: Secure your financial future with our retirement plan, including company matching. Health Savings Account: Manage your healthcare costs effectively. Employee Assistance Program: Support for personal and professional challenges. Work Equipment: Company-provided computer and office setup. Why Join Us? At Family Resource Home Care, we're committed to supporting our teams with a culture of collaboration, growth, and purpose. If you're ready to make an impact and grow your career in a meaningful way, we'd love to hear from you!
    $66k-86k yearly est. Auto-Apply 9d ago
  • ITSM Developer/Reporting Analyst

    Hackensack University Medical Center 4.5company rating

    Remote or Edison, NJ job

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Information Technology Service Management (ITSM) Developer & Reporting Analyst will be responsible for application code and report design for the ITSM program across the Hackensack Meridian Health (HMH) network. Works with key business units and process owners in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ITSM platform (ServiceNow). This position will offer a remote working schedule. Responsibilities A day in the life of an ITSM Developer/Reporting Analyst with Hackensack Meridian Health includes: * Design and administer the ITSM platform (ServiceNow), deploy applications, build service catalogue items, develop workflows, configure integrations and monitor performance. * Develop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate systems with ServiceNow using management, instrumentation, and discovery (MID) server, web services, chatops, email and other relevant technologies. * Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis * Design, implement and maintain reporting dashboards for ITSM processes. * Develop supporting materials to ensure all stakeholders understand how to utilize the dashboards and leverage the information reported. * Provide insight and intelligence into IT service performance utilizing the ITSM tool data and variety of business intelligence analytic tools. * Recommend new Key Performance Indicators (KPI) for evaluating and analyzing process, vendor and service performance. * Develop Service Level Agreement (SLA) scorecards and reports. * Works with key stakeholders to understand and document reporting needs. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: * Bachelor's degree in a relevant IT field such as computer science, computer information systems, etc., or an equivalent combination of education, training, and experience. * Minimum of 4 or more years of experience with complex reporting, database views, metric definitions, and responsive dashboards for service management. * Strong understanding of Information Technology Infrastructure Library (ITIL)/Information Technology Service Management (ITSM) principles and concepts. * Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, SSL, Web Services, LDAP and ODBC. * Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB. * Proven analytical and problem-solving abilities. * Experience presenting ideas and solutions in non-technical, business-friendly terms. * Excellent organizational skills with proven ability to manage multiple assignments and priorities successfully, delivering with high quality. * Customer service oriented with excellent written and verbal communication skills. * Ability to exhibit a sense of urgency, flexibility, and adaptability while preserving strong organizational and interpersonal skills. * Strong proficiency with Google Workspace. * Familiar with Microsoft SQL Server, SQL Server Management Studio, Structured Query Language (SQL), Open Database Connectivity (ODBC) and other forms of industry standard data connectivity concepts and products. * Strong data analytics skills related to Extract Transform and Load (ETL) of data, data warehousing, data reconciliation, and data mining. Education, Knowledge, Skills and Abilities Preferred: * IT delivery with solid understanding of Windows and Chrome platforms, Citrix, Oracle Business Intelligence/Analytics, networking and security technologies. * Experience in Robotic Process Automation (RPA) tools such as UiPATH. * Strong understanding of ServiceNow technologies/modules is a strong plus. * Demonstrated proficiency in ITSM/ITIL best-practice and process standardization are also a plus. Licenses and Certifications Required: * ITIL V3 Foundation or ITIL 4 Foundation Certification. Licenses and Certifications Preferred: * ServiceNow System Administrator Certification. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $95,555.20 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $95.6k yearly Auto-Apply 26d ago
  • Registered Nurse (RN) Case Manager

    Alternate Solutions Health Network 4.2company rating

    Columbus, OH job

    Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. SCHEDULE: Monday - Friday, 8:15am - 5:00pm; Evening/Weekend On-Call Requirements TERRITORY: Ashley, Lewis Center, Marysville, Upper Arlington, Dublin HOW YOU'LL MAKE A DIFFERENCE: As a Registered Nurse Case Manager (RNCM) you will make a difference in the lives of our patients. Our nurses give our patients the greatest gift - the ability to spend enhanced quality time with their loved ones in their preferred environment. As a RNCM you will have the opportunity to provide one on one patient care and work at the top of your license. You will utilize your leadership skills in coordinating care and provide home-based nursing care for patients as directed by an attending physician. You'll be part of an interdisciplinary team that focuses on providing compassionate quality care and producing positive outcomes for your patient population. Interacting with patients' families while caring for your patients and experiencing the rewarding privilege to be part of every step of their recovery journey. Home care provides context and real-world perspective about what will really help patients restore their health. WHAT WE OFFER: We make it easy to do your job and have competitive financial incentives. On a pay per visit model, the more visits you make, the more you will earn! We pay mileage and have bonus opportunities. Our schedules are flexible, and you'll have the support of a whole team, from scheduling to patient admissions. Our benefits package is also competitive in the market. We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates will also receive paid time off, opportunity to participate in 401k, company paid life insurance and access to a robust Employee Assistance Program. HOW YOU'LL WORK: You'll assume ultimate accountability and leadership for the assessment of the patient condition and plan of care. You will case manage and provide clinical care under the direction of the physician. You'll educate patients and their family members and ensures the safety of the patient. You will work autonomously, so you need to be efficient in managing your time. You'll be responsible for all practices and duties within the scope of practice outlined by the state. MAJOR AREAS OF RESPONSIBILITY: Plan of Care: Observe and monitor patient conditions and perform OASIS assessments (If you don't already know this assessment, we will teach you!) to develop an individualized care plan and adjust as needs change. Minimize Patient Risk: Administer medication as prescribed by the physician and help decrease re-hospitalizations by prioritizing visits for high-risk patients. Supervision: Oversee and supervise total care of patient provided by nurse aides and LPNs Continuity of Care: Manage multi-disciplinary care as applicable while promoting continuity of care with appropriate admissions, transfers, and discharges. Family Educator/Advocate: Educate the patient and family on the disease process using teach back methods to ensure patient and family understanding. Policies: Complete all clinical documentation following agency protocol and Medicare/Federal guidelines. Collaborate with the interdisciplinary team and physicians to ensure optimal care is provided. Rules and Regulations: Understand and follow agency policies, procedures, rules, and regulations and communicate changes in schedule/availability to schedulers or supervisors. Operations: Attend in-service training and mandatory agency meetings HARD & SOFT SKILLS: Compassionate communicator with a positive attitude Patience is a virtue when working with patients, families, physicians, and coworkers Attention to detail is critical, as is being observant and following directions REQUIREMENTS: Registered Nurse with current license in the state of employment Minimum one-year experience as an RN in an acute care setting. Home care experience preferred Valid driver's license and auto insurance in your name as a driver Capable of all physical demands We are proud to be part of the Alternate Solutions Health Network family. #INDOSU8 We'll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.
    $54k-74k yearly est. Auto-Apply 60d+ ago
  • IT Summer Intern, Office of CDIO (Chief Digital and Information Officer)

    Hackensack Meridian Health 4.5company rating

    Remote or Edison, NJ job

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Information Technology (IT) Intern will provide direct technical assistance and support to Hackensack Meridian Health (HMH) team members for network, hardware, data, cyber security, software, and/or clinical informatics projects. Duties will be primarily project-based with varying responsibilities based on the primary team to which an Intern is assigned. Primary areas of opportunity include application & integration, data & analytics, infrastructure, cyber security, compliance, and support. The core requirement is a commitment to learning and an eagerness to participate in projects related to improving the organization's critical information systems, data security, and data management procedures. Join the central nervous system of our the IT Department! The Office of the CDIO sits at the intersection of Strategic Planning, Operations, Financial Management, and Vendor Management, driving the departments core performance. We are seeking a highly analytical and motivated intern to spearhead a critical project: designing and building a comprehensive departmental performance dashboard from the ground up. In this high-visibility role, you will engage directly with leaders across our key functions to gather requirements, analyze complex data sets, and leverage tools like Google to transform raw data into actionable insights. This project will directly address our 2026 strategic goal of becoming a more data-driven department by providing leadership with a real-time, unified view of our operational and financial health. This is the perfect opportunity for a student passionate about the intersection of data analytics, finance, and business strategy who wants to make a tangible impact on executive decision-making. Responsibilities A day in the life of an Information Technology (IT) Intern at Hackensack Meridian Health includes: Job responsibilities will vary depending on the assigned project. Core day-to-day responsibilities may include but are not limited to any of the following: a. Perform analysis to understand the user needs. b. Assist in the development and improvement of IT product(s) to meet the user needs. c. Conduct tests and identify errors within the IT product(s). d. Perform maintenance, troubleshooting and debugging with associated IT product(s). e. Help with the software implementations, for example by providing training and support for the staff who will operate the software. f. Participate in security monitoring and incident response services supporting the protection of HMH s assets, infrastructure and data. g. Perform market research to compare and summarize current market options and develop organizational position statements regarding emerging technologies. h. Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems. Contribute to HMH's technical documentation and participate in policy, procedure, and standards development. Define problems, collect data, establish facts, and draw valid conclusions. Available to work onsite 50% of the time with 50% remote work up to 40 hrs/wk during the program timeframe. Maintain open communication and a positive working relationship with team members. Maintain professional (business casual) dress and grooming. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: Pursuit of a degree in computer science, information technology, engineering, cyber security, advanced mathematics, data science, advanced analytics, clinical informatics, program management, or similar program. Minimum of 2 years of college or trade school education. Current GPA of 3.0 or higher. Satisfactory customer service skills. Basic troubleshooting skills. Education, Knowledge, Skills and Abilities Preferred: Technical Certifications and Project Management Certifications are helpful but not required. Exceptional customer service skills. Solid troubleshooting skills. Awareness of the Healthcare Information Technology (HIT) industry's current and emerging technology trends and direction, as well as a keen interest in information systems and technology. Ability to work well in a team environment. Excellent oral and written communication skills. Ability to work in a self-directed manner, with guidance from the assigned project leader and internship program coordinator for support Licenses and Certifications Preferred: Google, Citrix, ITIL, Project Management Professional (PMP), Scrum Master, and/or Clinical Informatics certifications. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Flat Rate of $26.25 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
    $26.3 hourly Auto-Apply 56d ago
  • Occupational Therapy Assistant (COTA)

    Alternate Solutions Health Network 4.2company rating

    Columbus, OH job

    Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. Schedule: Monday - Friday, 8:15AM - 5:00PM Territory: Amlin, Ashley, Delaware, Dublin, Lewis Center, Marysville, Plain City, Powell, Worthington, Upper Arlington Agency: The Ohio State University Wexner Medical Center Home Care HOW YOU'LL MAKE A DIFFERENCE: Care and compassion are at the heart of what you'll do as an Occupational Therapy Assistant (OTA). You'll be part of an interdisciplinary team that focuses on providing compassionate quality care and producing positive outcomes for your patient population. You'll provide home-based therapy for patients as directed by the attending physician and by following the order sets and goals created by the Occupational Therapist. Interacting with patients' families while caring for your patients and experiencing the rewarding privilege to be part of every step of their recovery journey. Home care provides context and real-world perspective about what will really help patients restore their health. WHAT WE OFFER: We make it easy to do your job and have competitive financial incentives. We've launched a new guaranteed base hourly rate plus a generous uncapped bonus structure which is designed to reward excellence, encourage growth, and recognize the incredible impact our Clinicians make every day. We pay mileage and have additional bonus opportunities. Our schedules are flexible, and you'll have the support of a whole team, from scheduling to patient admissions. Our benefits package is also competitive in the market. We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates will also receive paid time off, opportunity to participate in 401k, company paid life insurance and access to a robust Employee Assistance Program. HOW YOU'LL WORK: You'll provide comprehensive skilled services as ordered by the attending physician. You will educate patients and their family members and ensures the safety of the patient. You are accountable for completing accurate documentation and remaining compliant with all legal rules and regulations. MAJOR AREAS OF RESPONSIBILITY: Plan of Care: Provide skilled occupational therapy as ordered by the attending physician and observe and monitor patient conditions and notify the Occupational Therapist of any changes in the patient's condition. Minimize Patient Risk: Assesses functional problems and provides intervention and, in conjunction with the occupational therapist works toward goals to improve patient functional status Family Educator/Advocate: Counsel patient and family on the disease/injury and how to manage in all phases of occupational therapy. Instruct patient and family members on proper use of equipment such as wheelchairs, braces, walkers, crutches, canes, and other prosthetic/orthotic devices Policies: Completes all clinical documentation following agency protocol and Medicare/Federal guidelines. Rules and Regulations: Understand and follow agency policies, procedures, rules, and regulations and communicate changes in schedule/availability to schedulers or supervisors. Operations: Attend in-service training and mandatory agency meetings. HARD & SOFT SKILLS: Compassionate communicator with a positive attitude. Patience is a virtue when working with patients, families, physicians, and coworkers. Attention to detail is critical, as is being observant and following directions. REQUIREMENTS: Occupational Therapist Assistant (OTA) with current license in the state of employment Minimum one-year experience as a OTA in an acute care setting. Home care experience preferred. Valid driver's license and auto insurance in your name as a driver Capable of all physical demands We are proud to be part of the Alternate Solutions Health Network family. #INDOSU8 We'll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.
    $34k-45k yearly est. Auto-Apply 60d+ ago
  • Contact Center Representative - Edison

    Hackensack University Medical Center 4.5company rating

    Remote or Edison, NJ job

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests. This role interacts with a diverse customer base to assist with questions, concerns or problems with a focus on first contact resolution, providing exceptional customer service, striving to anticipate and meet the needs of HMH consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively to achieve quality and performance standards. Multiple hybrid positions open in both our Edison and Tinton Falls locations Hybrid positions with 90% work from home and 10% working onsite after completing the fully onsite training period of approximately 6 weeks at the start of employment and candidates need to be available for the entire duration. Schedules are created between 7:30am - 7:00pm Monday through Friday as well as Saturdays 8:30am - 12:00pm (rotating basis as needed). Saturday shift (remote) provides a day off during the week. Responsibilities A day in the life of a Contact Center Representative with Hackensack Meridian Health includes: * Answer incoming calls, emails and chats to accurately schedule, re-schedule, or cancel appointments according to guidelines and established protocols. * Perform new patient pre-registration. Positively verifies/updates patient identity, demographics, insurance and all other data as required. * Collaborate with patients, medical practices and various insurance companies to ensure that authorizations are obtained in a timely fashion. * Ensures accuracy in all required demographic, financial, referral/authorization, clinical, and other registration data is accurately scheduled, collected, verified, and communicated. * Utilize current Electronic Health Record (Epic) to perform transactions and accurately and efficiently document and route messages to the appropriate practice. * Respond to patient portal requests and educates patients on the use and benefits of the patient portal. * Assists with locating a primary care or specialty provider with appropriate referrals within the health system. * Collaborates, communicates and coordinates to create a positive patient experience. * Assists patients with any questions and resolves calls with minimal outside direction by researching and exploring answers, alternative solutions, implementing solutions, and escalating unresolved problems. * Required to meet specific performance metrics of productivity and quality assurance. * Adheres to all established workflows, scripting, and department call flow. * Demonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to interact with a variety of customers including patients, practice staff, physicians, colleagues and leaders. * Performs other job-related duties as required. * Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Minimum of 1 year of previous experience working in a customer service, customer facing (i.e., retail or hospitality) or call center environment. * Effective verbal, written and interpersonal communication skills. * Strong telephone soft skills gained from prior customer/patient experience in a similar role or in a call center environment type role. * Possess a true patient first attitude, and a passion for assisting patients and delivering a differentiating patient experience on every contact. * Clear speaking voice. * Outstanding work ethic and strong adherence to shift schedule (may include overtime and weekend work). Education, Knowledge, Skills and Abilities Preferred: * Associate's or Bachelors degree. * 1 year of healthcare experience as a Medical assistant or assisting patients in any capacity. * 2 years of previous experience working in an inbound call center environment. * Previous experience using EPIC system. * Knowledge of medical terminology, hospital systems, and insurance processes. * Bilingual-Spanish If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $21.41 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $21.4 hourly Auto-Apply 24d ago
  • Licensed Practical Nurse (LPN)

    Alternate Solutions Health Network 4.2company rating

    Columbus, OH job

    Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. Schedule: Monday - Friday, 8:15AM - 5:00PM Agency: The Ohio State University Wexner Medical Center Home Care HOW YOU'LL MAKE A DIFFERENCE: Care and compassion are at the heart of what you'll do as a Licensed Practical Nurse (LPN). You'll be part of an interdisciplinary team that focuses on providing compassionate quality care and producing positive outcomes for your patient population. You'll provide home-based nursing care for patients as directed by the attending physician and by following the order sets and goals created by the Case Manager. Interacting with patients' families while caring for your patients and experiencing the rewarding privilege to be part of every step of their recovery journey. Home care provides context and real-world perspective about what will really help patients restore their health. WHAT WE OFFER: We make it easy to do your job and have competitive financial incentives. We've launched a new guaranteed base hourly rate plus a generous uncapped bonus structure which is designed to reward excellence, encourage growth, and recognize the incredible impact our Clinicians make every day. We pay mileage and have additional bonus opportunities. Our schedules are flexible, and you'll have the support of a whole team, from scheduling to patient admissions. Our benefits package is also competitive in the market. We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates will also receive paid time off, opportunity to participate in 401k, company paid life insurance and access to a robust Employee Assistance Program. HOW YOU'LL WORK:You'll provide skilled nursing care in a patient's home as directed by the attending physician. You will work autonomously, so you need to be efficient in managing your time. You'll be responsible for all practices and duties within the scope of practice outlined by the state. MAJOR AREAS OF RESPONSIBILITY: Plan of Care: Provide skilled nursing care as ordered by the attending physician and observe and monitor patient conditions and notify case manager of any changes in the patient's condition. Minimize Patient Risk: Administer medication as prescribed by the physician and help decrease re-hospitalizations by educating the patient on preventative measures and making good decisions. Family Educator/Advocate: Educate the patient and family on the disease process using teach back methods to ensure patient and family understanding. Policies: Completes all clinical documentation following agency protocol and Medicare/Federal guidelines. Rules and Regulations: Understand and follow agency policies, procedures, rules, and regulations and communicate changes in schedule/availability to schedulers or supervisors. Operations: Attend in-service training and mandatory agency meetings. HARD & SOFT SKILLS: Compassionate communicator with a positive attitude Patience is a virtue when working with patients, families, physicians, and coworkers Attention to detail is critical, as is being observant and following directions REQUIREMENTS: Licensed Practical Nurse (LPN) with current license in the state of employment Minimum one-year experience as a LPN in an acute care setting. Home care experience preferred. Valid driver's license and auto insurance in your name as a driver Capable of all physical demands We are proud to be part of the Alternate Solutions Health Network family. #INDOSU8 We'll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.
    $46k-64k yearly est. Auto-Apply 22d ago
  • Remote Supervisor - Hospice Room and Board

    Alternate Solutions Health Network 4.2company rating

    Remote or Ohio job

    Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. Remote Supervisor - Hospice Room and Board Schedule: Monday through Friday, 8:00am to 5:00pm Minimum 2 years experience in hospice operations, Medicaid billing, eligibility management, or related revenue cycle work. Strong understanding of Medicaid R&B requirements, facility billing, and GIP workflows. Previous supervisory or team lead experience. Agency: Alternate Solutions Health Network, LLC SUMMARY The Supervisor, Hospice Room and Board leads the enterprise processes that support Medicaid room and board (R&B) eligibility, rate management, facility invoice validation, and payment for all hospice agencies. This role supervises the Hospice Ancillary Specialists who manage daily R&B workflows and ensures the accurate application of state Medicaid rules, facility contracts, and organizational policies. The Supervisor maintains current knowledge of R&B requirements across all operating states, ensures timely and accurate payment to contracted facilities, and partners with Revenue Cycle, Finance, Operations, and Compliance to optimize processes and performance. This position plays a key role in regulatory compliance, financial accuracy, and maintaining strong relationships with external facilities and state Medicaid entities. KEY RESPONSIBILITIES Team Leadership & Workflow Oversight Supervise and guide a team of Hospice Ancillary Specialists managing Medicaid room and board eligibility verification, facility billing coordination, and Routine/Respite/GIP-level invoice processing. Provide day-to-day oversight of workload distribution, productivity, accuracy, and timely completion of R&B workflows. Participate in employee selection, onboarding, performance evaluations, and coaching. Communicate expectations clearly and consistently, ensuring staff understand priorities, SLAs, and responsibilities. Ensure department coverage for PTO and schedule needs. Manage timecards, approvals, and administrative tasks for direct reports. Room & Board Program Management Maintain the payer information, Medicaid R&B rules, rate structures, managed Medicaid requirements, and documentation standards across all states of operation. Ensure accurate application of facility contracts, Medicaid eligibility rules, and rate methodologies. Oversee verification of patient liability/share-of-cost requirements where applicable. Serve as primary point of escalation for complex cases involving facilities, Medicaid agencies, or managed care plans. Financial Accuracy & Invoice Review Oversee timely and accurate review, validation, and payment of facility invoices for R&B, Respite and GIP services. Partner with Finance/Accounting to ensure proper reconciliation and month-end accuracy. Push contracted facilities to follow proper billing methodology; resolve billing disputes. Ensure accurate application of Medicaid rates, retroactive adjustments, and contract terms. Regulatory Compliance & Policy Alignment Maintain up-to-date knowledge of Medicaid regulations, CMS guidelines impacting R&B, and state-specific requirements. Ensure internal compliance with payer rules, HIPAA, and organizational policies. Collaborate with Compliance to maintain accurate SOPs and update processes based on regulatory changes. Lead or support R&B-related audits and respond to compliance inquiries. Operational Collaboration Work cross-functionally with Revenue Cycle, Finance, Operations, Contracting, and Compliance to support R&B workflows. Communicate professionally with facilities, Medicaid agencies, contracted partners, and internal leaders to resolve issues and maintain strong relationships. Participate in meetings, in-service training, and strategic initiatives as required. Reporting & Performance Improvement Develop and maintain reporting tools to monitor invoice aging, error rates, payment timeliness, and workflow productivity. Provide routine updates to leadership and identify trends that require process improvement. Implement scalable, sustainable workflows aligned with enterprise operational goals. Other Duties Support cross-department projects and initiatives as needed. Perform other duties as assigned. MANAGEMENT RESPONSIBILITIES Directly supervise Hospice Ancillary Specialists. Oversee day-to-day team operations, workflow assignment, problem resolution, and performance outcomes. Participate in hiring, evaluation, coaching, and disciplinary processes as required. Ensure department coverage and quality standards are consistently met. Collaborate with Manager/Director in setting department goals and supporting strategic planning. Lead project work related to R&B improvements, system changes, or expansion into new markets. QUALIFICATIONS Required Minimum 2 years experience in hospice operations, Medicaid billing, eligibility management, or related revenue cycle work. Strong understanding of Medicaid R&B requirements, facility billing, and GIP workflows. Previous supervisory or team lead experience. Proficiency in Microsoft Office; ability to navigate payer portals and billing platforms. Demonstrated ability to communicate professionally with facilities, payors, and internal teams. Strong attention to detail, accuracy, and organizational skills. Preferred Experience in multi-state Medicaid environments. Familiarity with hospice billing systems (e.g., HCHB). Knowledge of facility contracting terms related to R&B. EDUCATION & CREDENTIALS Associate's Degree preferred; equivalent experience considered. #INDASHN3 We'll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.
    $39k-64k yearly est. Auto-Apply 10d ago
  • Physical Therapist

    Alternate Solutions Health Network 4.2company rating

    Columbus, OH job

    Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. HOW YOU'LL MAKE A DIFFERENCE: Care and compassion are at the heart of what you'll do as a Physical Therapist (PT). You'll be part of an interdisciplinary team that focuses on providing compassionate quality care and producing positive outcomes for your patient population. You'll provide home-based therapy care for patients as directed by the attending physician. Interacting with patients' families while caring for your patients and experiencing the rewarding privilege to be part of every step of their recovery journey. Home care provides context and real-world perspective about what will really help patients restore their health. WHAT WE OFFER: We make it easy to do your job and have competitive financial incentives. We've launched a new guaranteed base salary plus a generous uncapped bonus structure which is designed to reward excellence, encourage growth, and recognize the incredible impact our Clinicians make every day. We pay mileage and have additional bonus opportunities. Our schedules are flexible, and you'll have the support of a whole team, from scheduling to patient admissions. Our benefits package is also competitive in the market. We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates will also receive paid time off, opportunity to participate in 401k, company paid life insurance and access to a robust Employee Assistance Program. HOW YOU'LL WORK: You'll provide comprehensive skilled services as ordered by the attending physician. You will educate patients and their family members and ensures the safety of the patient. You are accountable for completing accurate documentation and remaining compliant with all legal rules and regulations. QUALIFICATIONS & ATTRIBUTES: Physical Therapist with a current license in the state of employment. Minimum of one year of experience as an PT in an acute setting is required. Home care experience is desired. Ability to effectively communicate and create positive impressions with patients, families, physicians and co-workers. Knowledgeable on therapy best practices. Ability to make appropriate physical therapy judgments. Ability to identify a situation and handle it with the best possible solution. Detail-oriented and observant. Disciplined style of work ethic with the ability to prioritize and be timely. Valid driver's license and auto insurance with your name as a listed driver. MAJOR AREAS OF RESPONSIBILITY: Provides skilled physical therapy in a patient's home as ordered by the attending physician Observes, records, and reports patient reactions, changes, and progress to attending physician and any appropriate agency staff Performs OASIS assessments to develop an individualized plan of care and makes adjustments as needs change Completes initial evaluation and admission visit within 48-72 hours of referral Develops plan of care Helps decrease re-hospitalizations by front loading visits for high risk patients Treats patients to relieve pain, develop or restore function, and maintain maximum performance using physical means, such as, exercise, massage, heat, water, etc. Arranges the provision of services listed above on an outpatient basis which cannot be given in the patient's home Promotes continuity of care with appropriate admissions, transfers and discharges Counsels patient and family on the disease/injury and how to manage in all phases of physical therapy Incorporates patient and family in development of plan of care Instructs patient and family members on proper use of equipment such as wheelchairs, braces, walkers, crutches, canes, and other prosthetic/orthotic devices Ensures patient/family know financial responsibility for needed equipment by utilizing DME department and/or MSW Helps decrease re-hospitalizations by teaching the patient on preventative measures and making good decisions Listens to patient and family members Oversees and supervises therapy services of patient provided by PTAs and when appropriate, nurse assistants Evaluates the POC based on patient response to treatment/medical condition and adjusts as needed. Communicates with the PTAs and nurse aides on supervisory visit results Completes all clinical documentation in accordance with agency protocol and Medicare/Federal guidelines Documents all aspects of treatment, assessments, and patient education Completes chart audits at agency site location as requested Maintains active PT license in state of employment Communicates with scheduler any changes as needed Participates in all on-call requirements and case conferences Attends in-service trainings and mandatory agency meetings Participates in orientation/training of new employees Maintains a professional appearance as a representative of the company Understands and practices agency policies and procedures ESSENTIAL FUNCTIONS: Drives to patient's primary location per scheduled visit. Daily attendance at assigned visit locations. Documents all aspects of subsequent, discharge, eval/recert/resumption of care visits within 24 hours of visits. Documents all aspects of start of care visits within 48 hours of visits. Completes and submits all required documentation within specified company requirements. Establishes and follows plan of care as permitted within the scope of practice for a Licensed Physical Therapy, per the state of employment. HEALTH QUALIFICATIONS: Health Requirements: Must be able to meet all physical position requirements. Evidence required of a current negative tuberculin skin test or x-ray or receive TB testing at the date of orientation. Thereafter an annual tuberculin skin test is required, unless the employee has documentation of a previous TB test. Employee must be free of physical/medical conditions, which would limit or restrict their ability to perform the job functions listed below. Employees in this position may be at risk for exposure to bloodborne pathogens. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Below are minimal knowledge/physical requirements of this position. Travel is required for this position. Constantly (66%-100%): Reading, Speaking, Writing English Communications Skills Computer/PDA Usage Hearing/Seeing Talking in person Hearing in person Vision for close work Talking on the phone Hearing on the phone Stretching/Reaching Walking Sitting Bending Standing Frequently (34%-66%) Driving Lifting up to 50 lbs. with or without assistance Climbing Stooping (bend at waist) Hand/finger dexterity Occasionally (2%-33%) Distinguish smell/taste Rarely (1% or less) N/A We'll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.
    $62k-78k yearly est. Auto-Apply 60d+ ago
  • Quality Assurance Clerk - Cancer Grants - REMOTE/TEMPORARY

    Inspira Health Network 4.5company rating

    Remote or New Jersey job

    MAJOR FUNCTION: The Quality Assurance Clerk/NJCEED Data & Billing Analyst is responsible for completing all duties associated with data entry, billing, and clerical work in accordance with NJCEED (New Jersey Cancer Education and Early Detection) grant program requirements. NJCEED Data and Billing Analyst works in collaboration with Cancer Grants Manager and program staff to ensure timely submission of NJCEED program data and billing processing. NJCEED Data and Billing understands and supports the mission, vision, and policies of Inspira Health and the NJCEED Program. QUALIFICATIONS: Education & Experience: High school graduate required. Associate's Degree preferred. 2-3 years' experience with data entry and billing in a healthcare setting preferred. Certification/Licensure: Medical Coding Certification preferred. Knowledge & Skills: Excellent verbal, written, and organizational skills. Bilingual preferred. Physical Requirements: N: Never O: Occasionally (80%) Lifting O Standing O Sitting F Lifting 20-50lbs N Climbing N Kneeling N Lifting>50lbs N Crouching N Reaching O Carrying O Hearing C Walking F Pushing N Talking F Vision C Environmental Conditions: Noise N Varied Temperatures N Cleaning Agents N Noxious odors N Patient Exposure N Operative Equipment N BENEFITS INFORMATION: Click Here to Review Our Great Benefits Offerings
    $29k-38k yearly est. Auto-Apply 8d ago
  • Home-based Palliative Care Chaplain - Physician Practice

    Hackensack University Medical Center 4.5company rating

    Remote or Tinton Falls, NJ job

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Chaplain provides compassionate pastoral ministry to all patients, their family, loved ones, and team members. The Chaplain supports patients and their families in times of crisis, anxiety, or sorrow in grief and suffering. The Chaplain facilitates communication with caregivers outside the healthcare team; serves as a subject matter expert in pastoral care matters and collaborates with community clergy to provide ongoing spiritual support. The Chaplain maintains a working knowledge of customs and practices from a diversity of world religions and faith practices and works to assure that patients and family members are respected in their individual beliefs, customs, traditions and practices. * This is a high travel position seeing patients within the community-central region - mainly middlesex, but not strictly defined) and home-based* Responsibilities A day in the life of a Chaplain at Hackensack Meridian Health includes: * Supports spiritual and emotional needs based on initial and ongoing spiritual assessments and document actions taken and plan of care in the patient's medical record. * Develops patient spiritual care plans and collaborates with the care team by notating in the patient's chart. Conducts in-services for medical team members on issues relating to assessing and meeting spiritual care needs. * Acts as a liaison between family and clinical team during crisis by supporting and comforting family members. * Provides intensive and extensive pastoral care and spiritual counseling to patients, families and team members during and after critical events. * Collaborates with Palliative Care Team and attends palliative care team meetings to provide optimal care and support during each phase of the patient's end of life process. * Conducts patient rounds to assess and support spiritual needs of patients and collaborates with the care team on patient care planning. * Visits patients and families who request pastoral care services. * Participates in family conferences to support the patient, family, physicians and team members. * Coordinates the use of local clergy and ministers from various faiths and denominations when appropriate. * Provides the theological framework to assure spiritual care can be delivered through the coordinated efforts of the volunteer clergy network. * Collaborates with volunteer service leaders on screening and training pastoral care volunteers. * Participates in committee meetings to offer expertise, guidance and education in pastoral care matters concerning religion, culture and theology. * Initiates and or leads team in emotional reflection at interdisciplinary team meetings. * Provides liturgical/sacramental ministry of prayer, communion, emergency baptisms, memorial services, hospital celebrations, ceremonies and services. * Proactively coordinate and lead didactics or educational training relating to pastoral care for all patient care teams. * Make full use of one's own religious heritage, theological understanding, and knowledge of the behavioral sciences in pastoral ministry to persons and groups. * Follows the highest standards of ethical conduct as outlined by the Association of Clinical Pastoral Educators. * Maintains medical records, reports and data as necessary for regulatory reporting and continuous quality improvement. * May be required to work weekends or as needed and carry a beeper or similar communication device. * Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, spouse, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). * Adheres to the standards identified in the Medical Center's Organizational Competencies. * Adheres to standards of competency in accordance with best practices of accrediting agencies (i.e., ACPE, CPSP, NACC) and professional certification standards. Qualifications Education, Knowledge, Skills and Abilities Required: * Successfully completed two units of Clinical Pastoral Education from a nationally recognized and accredited organization. * Commit to participate in professional training towards certification(s) within 12 months of date of hire (i.e., board certified clinical chaplain, supervisor in training). * Bachelor's degree or equivalent in pastoral studies/theology/religious studies or related to congregational or institutional Ministry or Pastoral Ministry certification program or proof of enrollment while matriculating in an accredited program leading to a Bachelor's degree or equivalent certification. * Three years previous experience in pastoral ministry as Lead Pastor or Assisting Minister. * Two years' experience working in a clinical environment with patients and families facing life-threatening injury or illness. * Endorsement of a pastoral leader of one's religious denomination. * Professional development or continuing education credits in the field of pastoral ministry, counseling or community issues. * Computer knowledge for purposes of documentation, continuing education and public presentation. Education, Knowledge, Skills and Abilities Preferred: * Graduate degree or matriculating in a graduate degree program from an accredited seminary or school of theology with M.Div. or Masters` of Theology. * Board Certification as a Clinical Chaplain from a nationally recognized and accredited organization. * Experience and formal education in pastoral counseling. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $65,020.80 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $65k yearly Auto-Apply 60d+ ago
  • Nurse Advocate- Remote - Illinois

    Synergy Healthcare USA 3.0company rating

    Remote or Chicago, IL job

    SYNERGY HEALTHCARE: Case Manager Advocate - Illinois (Remote) Job Summary: We are seeking an experienced Case Manager to join our growing team and serve as a Nurse Advocate for our new client and their employees. The ideal candidate will be located in Illinois, have a thorough understanding of the healthcare system, and will be responsible for providing guidance and support to members in navigating the complex healthcare landscape. As the dedicated Nurse Advocate, you will be responsible for resolving a myriad of issues for their members and allow you the flexibility to “think outside the box”. With your clinical experience and background, you will help members better understand their health status and available treatment options. You will have a unique opportunity to develop valued relationships with members and executive teams with your specific employer clients. While this specific client is based in Illinois, and they have locations in other States, this opportunity allows for remote work so can be flexible on location. Minimal travel for periodic client visits may be required. Most if not all work will be done virtually out of the convenience of your own home office. The key to your success will rely on your ability to cultivate trusted relationships with stakeholders, members, and their families. Our growing Synergy team is passionate about delivering an exceptional healthcare experience that is personal, data driven, and value based to help every person live their healthiest life. Key Responsibilities: Serve as the primary point of contact for members seeking assistance with navigating the healthcare system. Work with members to identify their healthcare needs and provide clinical support. Liaison with TPAs and insurance companies to resolve claim and billing issues. Educate members on their healthcare benefits and how to effectively utilize them. Advocate for members so they can receive improved healthcare outcomes, including referrals to specialists and timely access to care. Collaborate with other healthcare professionals, including physicians and nurses to ensure seamless coordination of care. Monitor member health status and progress towards achieving their healthcare goals. Maintain accurate and up-to-date records of member interactions and healthcare interventions. Client facing reporting with the potential for limited travel to client worksites. Health Risk Assessment review to encourage lifestyle modification and improve overall wellness. Qualifications: Active nursing license with a Bachelor of Science in Nursing (BSN) degree preferred. Minimum of 3 years of experience as a nurse case manager or in a related healthcare field. CCM certification or CCM eligible. Commit to CCM exam within the first year. Bi-lingual- the ability to communicate effectively in both English and Spanish is a plus. In-depth knowledge of the healthcare and insurance systems. Strong analytical and problem-solving skills with the ability to identify and resolve complex healthcare issues. Excellent communication and interpersonal skills with the ability to interact effectively with employees and healthcare professionals. Ability to work remotely, independently, and as part of a team in a fast-paced, dynamic environment. Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. Proficient in the use of electronic health records (EHRs), Outlook, Excel, and other healthcare-related software. If you are passionate about helping others and have a solid understanding of the healthcare system, we encourage you to apply for this exciting opportunity as a Case Manager Nurse Advocate with our growing organization. Questions... Please reach out to *************************** today!
    $52k-65k yearly est. Easy Apply 60d+ ago
  • ITSM Developer/Reporting Analyst

    Hackensack Meridian Health 4.5company rating

    Remote or Edison, NJ job

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Information Technology Service Management (ITSM) Developer & Reporting Analyst will be responsible for application code and report design for the ITSM program across the Hackensack Meridian Health (HMH) network. Works with key business units and process owners in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ITSM platform (ServiceNow). This position will offer a remote working schedule. Responsibilities A day in the life of an ITSM Developer/Reporting Analyst with Hackensack Meridian Health includes: Design and administer the ITSM platform (ServiceNow), deploy applications, build service catalogue items, develop workflows, configure integrations and monitor performance. Develop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate systems with ServiceNow using management, instrumentation, and discovery (MID) server, web services, chatops, email and other relevant technologies. Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis Design, implement and maintain reporting dashboards for ITSM processes. Develop supporting materials to ensure all stakeholders understand how to utilize the dashboards and leverage the information reported. Provide insight and intelligence into IT service performance utilizing the ITSM tool data and variety of business intelligence analytic tools. Recommend new Key Performance Indicators (KPI) for evaluating and analyzing process, vendor and service performance. Develop Service Level Agreement (SLA) scorecards and reports. Works with key stakeholders to understand and document reporting needs. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: Bachelor's degree in a relevant IT field such as computer science, computer information systems, etc., or an equivalent combination of education, training, and experience. Minimum of 4 or more years of experience with complex reporting, database views, metric definitions, and responsive dashboards for service management. Strong understanding of Information Technology Infrastructure Library (ITIL)/Information Technology Service Management (ITSM) principles and concepts. Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, SSL, Web Services, LDAP and ODBC. Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB. Proven analytical and problem-solving abilities. Experience presenting ideas and solutions in non-technical, business-friendly terms. Excellent organizational skills with proven ability to manage multiple assignments and priorities successfully, delivering with high quality. Customer service oriented with excellent written and verbal communication skills. Ability to exhibit a sense of urgency, flexibility, and adaptability while preserving strong organizational and interpersonal skills. Strong proficiency with Google Workspace. Familiar with Microsoft SQL Server, SQL Server Management Studio, Structured Query Language (SQL), Open Database Connectivity (ODBC) and other forms of industry standard data connectivity concepts and products. Strong data analytics skills related to Extract Transform and Load (ETL) of data, data warehousing, data reconciliation, and data mining. Education, Knowledge, Skills and Abilities Preferred: IT delivery with solid understanding of Windows and Chrome platforms, Citrix, Oracle Business Intelligence/Analytics, networking and security technologies. Experience in Robotic Process Automation (RPA) tools such as UiPATH. Strong understanding of ServiceNow technologies/modules is a strong plus. Demonstrated proficiency in ITSM/ITIL best-practice and process standardization are also a plus. Licenses and Certifications Required: ITIL V3 Foundation or ITIL 4 Foundation Certification. Licenses and Certifications Preferred: ServiceNow System Administrator Certification. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $95,555.20 Annually Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
    $95.6k yearly Auto-Apply 60d+ ago
  • IT Summer Intern, Project Management Office (PMO)

    Hackensack Meridian Health 4.5company rating

    Remote or Edison, NJ job

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Information Technology (IT) Intern will provide direct technical assistance and support to Hackensack Meridian Health (HMH) team members for network, hardware, data, cyber security, software and/or clinical informatics projects. Duties will be primarily project based with varying responsibilities based on the primary team to which an Intern is assigned. Primary areas of opportunity include application & integration, business analysis, infrastructure, cyber security, compliance, and support. Core requirement is a commitment to learning and an eagerness to participate in projects related to improving the organization's critical information systems, data security and data management procedures. Note: Please carefully review the overview below designed for this specific Information Technology (IT) summer internship position to determine your interest. Hackensack Meridian Health welcomes you to formally apply if it's applicable; if not, we encourage you to explore our other open, available Information Technology (IT) summer internships. Join the Project Management Office (PMO) as a summer intern focused on optimizing project operations and improving data quality. You'll work hands-on in our project tool to clean and validate records, organize shared documentation, and help standardize workflows and templates. This role offers exposure to enterprise project management practices, cross-functional collaboration, and the opportunity to contribute to meaningful process improvements. Responsibilities A day in the life of an Information Technology (IT) Intern at Hackensack Meridian Health includes: Job responsibilities will vary depending on the assigned project. Core day-to-day responsibilities may include but are not limited to any of the following: a. Perform analysis to understand the user needs. b. Assist in the development and improvement of IT product(s) to meet the user needs. c. Conduct tests and identify errors within the IT product(s). d. Perform maintenance, troubleshooting and debugging with associated IT product(s). e. Help with the software implementations, for example by providing training and support for the staff who will operate the software. f. Participate in security monitoring and incident response services supporting the protection of HMH s assets, infrastructure and data. g. Perform market research to compare and summarize current market options and develop organizational position statements regarding emerging technologies. h. Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems. Contribute to HMH's technical documentation and participate in policy, procedure, and standards development. Define problems, collect data, establish facts, and draw valid conclusions. Available to work onsite 50% of the time with 50% remote work up to 40 hrs/wk during the program timeframe. Maintain open communication and a positive working relationship with team members. Maintain professional (business casual) dress and grooming. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: Pursuit of a degree in computer science, information technology, engineering, cyber security, advanced mathematics, data science, advanced analytics, clinical informatics or program management. Current GPA of 3.0 or higher. Satisfactory customer service skills. Basic troubleshooting skills. Minimum of 2 years of college or trade school education. Minimum of 3 months of IT experience or equivalent formal training with a letter of reference from a previous employer or professor. Education, Knowledge, Skills and Abilities Preferred: Technical Certifications and Project Management Certifications helpful but not required. Exceptional customer service skills. Solid troubleshooting skills. Awareness of the Healthcare Information Technology (HIT) industrys current and emerging technology trends and direction, as well as a keen interest in information systems and technology. Ability to work well in a team environment. Excellent oral and written communications skills. Ability to work in a self-directed manner, with guidance from the assigned project leader and internship program coordinator for support. Licenses and Certifications Preferred: Google, Citrix, ITIL, Project Management Professional (PMP), Scrum Master, and/or Clinical Informatics certifications. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Flat Rate of $26.25 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
    $26.3 hourly Auto-Apply 53d ago
  • Contact Center Representative - Tinton Falls

    Hackensack University Medical Center 4.5company rating

    Remote or Tinton Falls, NJ job

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests. This role interacts with a diverse customer base to assist with questions, concerns or problems with a focus on first contact resolution, providing exceptional customer service, striving to anticipate and meet the needs of HMH consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively to achieve quality and performance standards. Multiple hybrid positions open in both our Edison and Tinton Falls locations Hybrid positions with 90% work from home and 10% working onsite after completing the fully onsite training period of approximately 6 weeks at the start of employment and candidates need to be available for the entire duration. Schedules are created between 7:30am - 7:00pm Monday through Friday as well as Saturdays 8:30am - 12:00pm (rotating basis as needed). Saturday shift (remote) provides a day off during the week. Responsibilities A day in the life of a Contact Center Representative with Hackensack Meridian Health includes: * Answer incoming calls, emails and chats to accurately schedule, re-schedule, or cancel appointments according to guidelines and established protocols. * Perform new patient pre-registration. Positively verifies/updates patient identity, demographics, insurance and all other data as required. * Collaborate with patients, medical practices and various insurance companies to ensure that authorizations are obtained in a timely fashion. * Ensures accuracy in all required demographic, financial, referral/authorization, clinical, and other registration data is accurately scheduled, collected, verified, and communicated. * Utilize current Electronic Health Record (Epic) to perform transactions and accurately and efficiently document and route messages to the appropriate practice. * Respond to patient portal requests and educates patients on the use and benefits of the patient portal. * Assists with locating a primary care or specialty provider with appropriate referrals within the health system. * Collaborates, communicates and coordinates to create a positive patient experience. * Assists patients with any questions and resolves calls with minimal outside direction by researching and exploring answers, alternative solutions, implementing solutions, and escalating unresolved problems. * Required to meet specific performance metrics of productivity and quality assurance. * Adheres to all established workflows, scripting, and department call flow. * Demonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to interact with a variety of customers including patients, practice staff, physicians, colleagues and leaders. * Performs other job-related duties as required. * Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Minimum of 1 year of previous experience working in a customer service, customer facing (i.e., retail or hospitality) or call center environment. * Effective verbal, written and interpersonal communication skills. * Strong telephone soft skills gained from prior customer/patient experience in a similar role or in a call center environment type role. * Possess a true patient first attitude, and a passion for assisting patients and delivering a differentiating patient experience on every contact. * Clear speaking voice. * Outstanding work ethic and strong adherence to shift schedule (may include overtime and weekend work). Education, Knowledge, Skills and Abilities Preferred: * Associate's or Bachelors degree. * 1 year of healthcare experience as a Medical assistant or assisting patients in any capacity. * 2 years of previous experience working in an inbound call center environment. * Previous experience using EPIC system. * Knowledge of medical terminology, hospital systems, and insurance processes. * Bilingual- Spanish. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $21.41 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $21.4 hourly Auto-Apply 30d ago
  • Nurse Case Manager/Advocate- Louisville, KY (Remote)

    Synergy Healthcare USA 3.0company rating

    Remote or Louisville, KY job

    SYNERGY HEALTHCARE: Nurse Case Manager/Advocate - LOUISVILLE, KY (Remote) Job Summary: We are seeking an experienced Case Manager to join our growing team and serve as a Nurse Advocate for our new client and their employees. The ideal candidate will be located in the greater Louisville area, have a thorough understanding of the healthcare system, and will be responsible for providing guidance and support to members in navigating the complex healthcare landscape. As the dedicated Nurse Advocate, you will be responsible for resolving a myriad of issues for their members and allow you the flexibility to “think outside the box”. With your clinical experience and background, you will help members better understand their health status, and will play a pivotal role in promoting patient wellness, managing chronic conditions, and enhancing overall health outcomes through personalized coaching and education. This position requires a blend of clinical expertise, strong communication skills, and a passion for helping others achieve their health goals. While this specific client has a a couple primary offices in KY, this opportunity allows for remote work so can be flexible on location. Minimal travel within the State for periodic client visits may be required. Most if not all work will be done virtually out of the convenience of your own home office. The key to your success will rely on your ability to cultivate trusted relationships with stakeholders, members, and their families. Our growing Synergy team is passionate about delivering an exceptional healthcare experience that is personal, data driven, and value based to help every person live their healthiest life. Key Responsibilities: Serve as the primary point of contact for members seeking assistance with navigating the healthcare system. Work with members to identify their healthcare needs and provide clinical support. Liaison with TPAs and insurance companies to resolve claim and billing issues. Educate members on healthier lifestyle, member benefits and how to effectively utilize them. Advocate for members so they can receive improved healthcare outcomes, including referrals to specialists and timely access to care. Collaborate with other healthcare professionals, including physicians and nurses to ensure seamless coordination of care. Monitor member health status and progress towards achieving their healthcare goals. Maintain accurate and up-to-date records of member interactions and healthcare interventions. Client facing reporting with the potential for limited travel to client worksites. Health Risk Assessment review to encourage lifestyle modification and improve overall wellness. Qualifications: Active nursing license with a Bachelor of Science in Nursing (BSN) degree preferred. Minimum of 3 years of experience as a nurse case manager or in a related healthcare field. CCM certification or CCM eligible. Commit to CCM exam within the first year. In-depth knowledge of the healthcare and insurance systems. Strong analytical and problem-solving skills with the ability to identify and resolve complex healthcare issues. Excellent communication and interpersonal skills with the ability to interact effectively with employees and healthcare professionals. Ability to work remotely, independently, and as part of a team in a fast-paced, dynamic environment. Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. Proficient in the use of electronic health records (EHRs), Outlook, Excel, and other healthcare-related software. If you are passionate about helping others and have a solid understanding of the healthcare system, we encourage you to apply for this exciting opportunity as a Case Manager Nurse Advocate with our growing organization. Questions... Please reach out to *************************** today!
    $66k-84k yearly est. Easy Apply 60d+ ago
  • ITSM Developer/Reporting Analyst

    Hackensack Meridian Health 4.5company rating

    Remote or Edison, NJ job

    Our team members are the heart of what makes us better. At Hackensack Meridian _Health_ we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Information Technology Service Management (ITSM) Developer & Reporting Analyst will be responsible for application code and report design for the ITSM program across the Hackensack Meridian Health (HMH) network. Works with key business units and process owners in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ITSM platform (ServiceNow). This position will offer a remote working schedule. Education, Knowledge, Skills and Abilities Required: + Bachelor's degree in a relevant IT field such as computer science, computer information systems, etc., or an equivalent combination of education, training, and experience. + Minimum of 4 or more years of experience with complex reporting, database views, metric definitions, and responsive dashboards for service management. + Strong understanding of Information Technology Infrastructure Library (ITIL)/Information Technology Service Management (ITSM) principles and concepts. + Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, SSL, Web Services, LDAP and ODBC. + Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB. + Proven analytical and problem-solving abilities. + Experience presenting ideas and solutions in non-technical, business-friendly terms. + Excellent organizational skills with proven ability to manage multiple assignments and priorities successfully, delivering with high quality. + Customer service oriented with excellent written and verbal communication skills. + Ability to exhibit a sense of urgency, flexibility, and adaptability while preserving strong organizational and interpersonal skills. + Strong proficiency with Google Workspace. + Familiar with Microsoft SQL Server, SQL Server Management Studio, Structured Query Language (SQL), Open Database Connectivity (ODBC) and other forms of industry standard data connectivity concepts and products. + Strong data analytics skills related to Extract Transform and Load (ETL) of data, data warehousing, data reconciliation, and data mining. Education, Knowledge, Skills and Abilities Preferred: + IT delivery with solid understanding of Windows and Chrome platforms, Citrix, Oracle Business Intelligence/Analytics, networking and security technologies. + Experience in Robotic Process Automation (RPA) tools such as UiPATH. + Strong understanding of ServiceNow technologies/modules is a strong plus. + Demonstrated proficiency in ITSM/ITIL best-practice and process standardization are also a plus. Licenses and Certifications Required: + ITIL V3 Foundation or ITIL 4 Foundation Certification. Licenses and Certifications Preferred: + ServiceNow System Administrator Certification. **If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!** 170791 Minimum rate of $95,555.20 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
    $95.6k yearly 60d+ ago
  • IT Summer Intern, DTS Training

    Hackensack Meridian Health 4.5company rating

    Remote or Edison, NJ job

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Information Technology (IT) Intern will provide direct technical assistance and support to Hackensack Meridian Health (HMH) team members for network, hardware, data, cyber security, software, and/or clinical informatics projects. Duties will be primarily project-based with varying responsibilities based on the primary team to which an Intern is assigned. Primary areas of opportunity include application & integration, data & analytics, infrastructure, cyber security, compliance, and support. The core requirement is a commitment to learning and an eagerness to participate in projects related to improving the organization's critical information systems, data security, and data management procedures. The DTS Training team offers an exciting opportunity for internship, including learning more about Epic as an EHR, as well as developing skills in technical education within a healthcare informatics environment. The Epic training team is the perfect place to start learning more about Epic, and this knowledge could be a precursor to many entry level roles at HMH. Responsibilities for an intern include assisting Epic training support and classroom education, assisting with creating technical educational materials, and learning how to coordinate and execute training strategy for projects. Skills or competencies the intern will develop by the end of their internship include client communication skills, understanding Epic functionality, and stakeholder engagement. Responsibilities A day in the life of an Information Technology (IT) Intern at Hackensack Meridian Health includes: Job responsibilities will vary depending on the assigned project. Core day-to-day responsibilities may include but are not limited to any of the following: a. Perform analysis to understand the user needs. b. Assist in the development and improvement of IT product(s) to meet the user needs. c. Conduct tests and identify errors within the IT product(s). d. Perform maintenance, troubleshooting and debugging with associated IT product(s). e. Help with the software implementations, for example by providing training and support for the staff who will operate the software. f. Participate in security monitoring and incident response services supporting the protection of HMH s assets, infrastructure and data. g. Perform market research to compare and summarize current market options and develop organizational position statements regarding emerging technologies. h. Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems. Contribute to HMH's technical documentation and participate in policy, procedure, and standards development. Define problems, collect data, establish facts, and draw valid conclusions. Available to work onsite 50% of the time with 50% remote work up to 40 hrs/wk during the program timeframe. Maintain open communication and a positive working relationship with team members. Maintain professional (business casual) dress and grooming. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: Pursuit of a degree in computer science, information technology, engineering, cyber security, advanced mathematics, data science, advanced analytics, clinical informatics, program management, or similar program. Minimum of 2 years of college or trade school education. Current GPA of 3.0 or higher. Satisfactory customer service skills. Basic troubleshooting skills. Education, Knowledge, Skills and Abilities Preferred: Technical Certifications and Project Management Certifications are helpful but not required. Exceptional customer service skills. Solid troubleshooting skills. Awareness of the Healthcare Information Technology (HIT) industry's current and emerging technology trends and direction, as well as a keen interest in information systems and technology. Ability to work well in a team environment. Excellent oral and written communication skills. Ability to work in a self-directed manner, with guidance from the assigned project leader and internship program coordinator for support Licenses and Certifications Preferred: Google, Citrix, ITIL, Project Management Professional (PMP), Scrum Master, and/or Clinical Informatics certifications. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Flat Rate of $26.25 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
    $26.3 hourly Auto-Apply 56d ago
  • Home-based Palliative Care Chaplain - Physician Practice

    Hackensack Meridian Health 4.5company rating

    Remote or Tinton Falls, NJ job

    Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The **Chaplain** provides compassionate pastoral ministry to all patients, their family, loved ones, and team members. The Chaplain supports patients and their families in times of crisis, anxiety, or sorrow in grief and suffering. The Chaplain facilitates communication with caregivers outside the healthcare team; serves as a subject matter expert in pastoral care matters and collaborates with community clergy to provide ongoing spiritual support. The Chaplain maintains a working knowledge of customs and practices from a diversity of world religions and faith practices and works to assure that patients and family members are respected in their individual beliefs, customs, traditions and practices. ***This is a high travel position seeing patients within the community-** **central region - mainly middlesex, but not strictly defined) and home-based*** **Education, Knowledge, Skills and Abilities Required:** + Successfully completed two units of Clinical Pastoral Education from a nationally recognized and accredited organization. + Commit to participate in professional training towards certification(s) within 12 months of date of hire (i.e., board certified clinical chaplain, supervisor in training). + Bachelor's degree or equivalent in pastoral studies/theology/religious studies or related to congregational or institutional Ministry or Pastoral Ministry certification program or proof of enrollment while matriculating in an accredited program leading to a Bachelor's degree or equivalent certification. + Three years previous experience in pastoral ministry as Lead Pastor or Assisting Minister. + Two years' experience working in a clinical environment with patients and families facing life-threatening injury or illness. + Endorsement of a pastoral leader of one's religious denomination. + Professional development or continuing education credits in the field of pastoral ministry, counseling or community issues. + Computer knowledge for purposes of documentation, continuing education and public presentation. **Education, Knowledge, Skills and Abilities Preferred:** + Graduate degree or matriculating in a graduate degree program from an accredited seminary or school of theology with M.Div. or Masters` of Theology. + Board Certification as a Clinical Chaplain from a nationally recognized and accredited organization. + Experience and formal education in pastoral counseling. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 172870 Minimum rate of $65,020.80 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
    $65k yearly 60d+ ago

Learn more about New Bridge Medical Center jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Zippia gives an in-depth look into the details of New Bridge Medical Center, including salaries, political affiliations, employee data, and more, in order to inform job seekers about New Bridge Medical Center. The employee data is based on information from people who have self-reported their past or current employments at New Bridge Medical Center. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by New Bridge Medical Center. The data presented on this page does not represent the view of New Bridge Medical Center and its employees or that of Zippia.

New Bridge Medical Center may also be known as or be related to Care Plus Bergen Inc and New Bridge Medical Center.