- Communicating via phone and email with field partners to provide status and process or product information.
- Reviewing application documents for completeness and accuracy and ordering necessary requirements.
- Proactively following up on all requirements and tracking cases through their life cycle to ensure stated service standards are met.
- Coordinating the issue and delivery of life insurance policies.
- Exhibiting quick judgment, excellent organizational skills, accurate and detailed written and verbal communication in the work you complete.
- Managing your own daily workload and exhibiting strong decision-making and flexibility when working on complex casework.
- Developing a comprehensive knowledge of our products and processes, staying current on department and regulatory updates.
- Performing other job-related duties and special projects as required.
This position is also a great way to advance your career. As a growing company with over 16,000 employees around the world, Principal offers a lot of ways for you to learn more, earn more and achieve more.
Qualifications- Bachelor's degree or equivalent work-related experience required.
- Effective team player and a positive influence within the organization.
- Strong computer skills, aptitude, and proficiency at keyboarding.
- Exhibit positive relationship building with internal and external customers and be able to respond to difficult situations.
- Prioritize work while maintaining service standards in the face of peak times and full workloads, and frequent interruptions.
- Ability to multi-task in a fast-paced changing environment with high accuracy and within established turnaround times.
- Ability to work professionally and diplomatically with very demanding and diverse distribution channels.
- Participation in industry continuing education is strongly recommended (i.e. LOMA).
Vacation time may be limited from the end of November through the beginning of January. This position may require mandated overtime during peak season.
Work Authorization/Sponsorship
At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.) For additional information around work authorization needs please use the following links: Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics
For Principal Global Investors positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees - individually and all of us together. Explore our core values, benefits and why we're an exceptional place to grow your career.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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