What does a new business manager do?

A new business manager is responsible for reaching out to existing and potential clients and identify new business opportunities that would generate more revenue resources for the company and increase profitability. Business managers supervise client portfolios and ensure long business relationships by maintaining the highest client satisfaction and efficient deliverables. They also analyze the financial status and sales performance of the company and determine techniques to minimize loss and increase productivity. A new business manager studies recent market trends to develop services that meet public demands and interests.
New business manager responsibilities
Here are examples of responsibilities from real new business manager resumes:
- Manage the logistics of seating teams and functional units in this overcrowd call center.
- Manage the daily operations of a 30-plus-person team of coordinators and new local associates during periods of multi-store openings.
- Manage a portfolio of inpatient and outpatient products market to major academic medical centers, community hospitals and nursing homes.
- Increase VW new car sales from 90 to 120 per month average, along with PVR, CSI and ESI.
- Maintain dealership CSI score above zone average for sales satisfaction.
- Train new issue coordinators as they come onto the team.
- Implement the new hire training program, including logistics, trainers, and training materials.
- Work collaboratively with new business and sales teams on RFP's, meetings, and presentations.
- Collaborate with new business team on RFP submissions and client presentations gathering key input from both internal/external individuals.
- Set up and train production staff to utilize QuickBooks for assembly company inventory system for accurate information provide to commercial customers.
- Subject matter expert on annuities for all carrier contract by firm.
- Process rental payments, delinquency notices, evictions, and other property specific communications.
New business manager skills and personality traits
We calculated that 24% of New Business Managers are proficient in Customer Service, Business Plan, and Business Development. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of New Business Managers that have these skills listed on their resume here:
- Customer Service, 24%
Focused on providing excellent customer service while getting applications approved as quickly as possible using professionalism at all times.
- Business Plan, 11%
Prepared annual business plan and placed plan into action to exceed corporate expectations for processing quality and processing volume standards.
- Business Development, 9%
Order and track missing underwriting requirements from vendors and provide spreadsheets of tentative offers for business development as necessary.
- Lead Generation, 7%
Identify potential business opportunities through networking events, industry research and online lead generation.
- Gross Profit, 6%
Led sales training that created an increase in sales volume of 40% and gross profit of 30%.
- Sales Process, 5%
Managed distribution of new product inventory to maximize store sales, coached staff on sales process and prepared customer presentations.
Common skills that a new business manager uses to do their job include "customer service," "business plan," and "business development." You can find details on the most important new business manager responsibilities below.
Communication skills. One of the key soft skills for a new business manager to have is communication skills. You can see how this relates to what new business managers do because "top executives must be able to convey information clearly and persuasively." Additionally, a new business manager resume shows how new business managers use communication skills: "maintained customer relationship management system to document work activity and communication on all assigned cases. "
Leadership skills. Another soft skill that's essential for fulfilling new business manager duties is leadership skills. The role rewards competence in this skill because "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." According to a new business manager resume, here's how new business managers can utilize leadership skills in their job responsibilities: "provided sales and sales leadership, business development, strategic direction and sales execution to distribution throughout the east coast. "
Problem-solving skills. A big part of what new business managers do relies on "problem-solving skills." You can see how essential it is to new business manager responsibilities because "top executives need to identify and resolve issues within an organization." Here's an example of how this skill is used from a resume that represents typical new business manager tasks: "resolved customer complaints by taking direct action whenever possible or routing the complaint to the appropriate person. "
Time-management skills. A commonly-found skill in new business manager job descriptions, "time-management skills" is essential to what new business managers do. New business manager responsibilities rely on this skill because "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." You can also see how new business manager duties rely on time-management skills in this resume example: "managed financial data reporting schedules and activities and worked effectively to deliver data on time or ahead of expected schedule. "
The three companies that hire the most new business managers are:
- Lincoln Financial Group99 new business managers jobs
- US Foods47 new business managers jobs
- Cigna8 new business managers jobs
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New business manager vs. Day manager
A day manager oversees the daily operations of an organization, ensuring everything runs smoothly and efficiently according to company standards and regulations. As a day manager, it is their duty to set priorities and goals, establish timelines and guidelines, manage budgets, delegate responsibilities among teams, and supervise staff performances, solving issues or concerns when any arise. They are also responsible for coordinating with night workers or managers, developing reports as necessary. Moreover, they lead staff to reach goals and implement company regulations and policies.
There are some key differences in the responsibilities of each position. For example, new business manager responsibilities require skills like "business plan," "business development," "lead generation," and "gross profit." Meanwhile a typical day manager has skills in areas such as "pet," "cpr," "safety standards," and "payroll." This difference in skills reveals the differences in what each career does.
The education levels that day managers earn slightly differ from new business managers. In particular, day managers are 4.7% less likely to graduate with a Master's Degree than a new business manager. Additionally, they're 0.7% less likely to earn a Doctoral Degree.New business manager vs. Manager
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
In addition to the difference in salary, there are some other key differences worth noting. For example, new business manager responsibilities are more likely to require skills like "business plan," "lead generation," "gross profit," and "global health." Meanwhile, a manager has duties that require skills in areas such as "payroll," "food safety," "financial statements," and "management." These differences highlight just how different the day-to-day in each role looks.
On average, managers earn a lower salary than new business managers. Some industries support higher salaries in each profession. Interestingly enough, managers earn the most pay in the finance industry with an average salary of $71,781. Whereas new business managers have higher pay in the energy industry, with an average salary of $127,156.managers earn similar levels of education than new business managers in general. They're 2.6% less likely to graduate with a Master's Degree and 0.7% less likely to earn a Doctoral Degree.New business manager vs. Manager of business services
Business Service Managers are administrative professionals who oversee different service-related functions in the company. They manage the teams involved in serving various functions. They ensure proper coordination between these teams. \They carefully allocate resources to cover their bases and ensure that services are available at all times. Business Service Managers prepare and draft policies and guidelines related to company services. They also ensure that these guidelines are properly cascaded and are followed by their constituents.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a new business manager is likely to be skilled in "business plan," "lead generation," "global health," and "sales process," while a typical manager of business services is skilled in "cpa," "risk management," "business operations," and "taxation."
Managers of business services make a very good living in the technology industry with an average annual salary of $110,546. On the other hand, new business managers are paid the highest salary in the energy industry, with average annual pay of $127,156.When it comes to education, managers of business services tend to earn higher degree levels compared to new business managers. In fact, they're 6.7% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.New business manager vs. Store manager
A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.
Even though a few skill sets overlap between new business managers and store managers, there are some differences that are important to note. For one, a new business manager might have more use for skills like "business plan," "business development," "lead generation," and "global health." Meanwhile, some responsibilities of store managers require skills like "store management," "retail store," "pet," and "loss prevention. "
The manufacturing industry tends to pay the highest salaries for store managers, with average annual pay of $41,968. Comparatively, the highest new business manager annual salary comes from the energy industry.In general, store managers hold lower degree levels compared to new business managers. Store managers are 6.1% less likely to earn their Master's Degree and 0.9% less likely to graduate with a Doctoral Degree.Types of new business manager
Updated January 8, 2025











