New England Aquarium jobs in Boston, MA

The Manager, Data Services, is a member of the New England Aquarium's (NEAq) IT Department and will oversee the transition of the team's fundraising database (Raiser's Edge NXT) as it is implemented across the organization to become the organization's CRM. The position will be responsible for administering the application, ensuring data integrity, integration with other systems and delivering reporting and analysis. Additionally, they will oversee the development and implementation of standard operating procedures related to NXT, supporting the organization's fundraising, constituent engagement, and communications goals. This role emphasizes cross-functional collaboration, working closely with colleagues across departments to ensure smooth coordination, shared problem-solving, and alignment on organizational priorities. This is a full-time regular position offering a comprehensive benefits package. The schedule will be Monday-Friday 9:00 am - 5:00 pm with the option for a hybrid schedule, working some days on-site and some days remotely. Remote days are only available for residents of MA, RI, NH, ME, NY and VT. ESSENTIAL FUNCTIONS Database Management Serve as primary system administrator and product owner of Raiser's Edge NXT (Customer Relationship Management Application) Oversee the integration of Raiser's Edge NXT with key organizational applications-including ACME, Luminate Online, and Dexibit-through API management and synchronization processes (ImportOmatic), ensuring NXT functions as the organization's primary Customer Relationship Management (CRM) system. Collaborate with all NEAq teams to ensure data is being captured in the new platform to drive strategy and ensure donor, prospect, and membership activity is accurate, up to date and consistent between RE NXT, ACME, and additional systems. Responsible for system administration of NXT, including management of accounts, security permissions, pricing, donor prospecting, system documentation, training, troubleshooting, and reporting APIs upgrades Establish and oversee data governance policies and procedures to ensure the accurate collection, entry, and maintenance of data. Governance practices should comply with all applicable laws and regulations and align with best practices in the non-profit industry. Maintain relationships with Blackbaud and other vendors to support the product, implement enhancements, and manage feature upgrade projects. Work with internal departments and individuals to troubleshoot issues. Analyze data, generate necessary reports and dashboards for stakeholders. Use data to drive strategy, aligning outcomes with Development, constituent, and organizational objectives. Create and maintain documentation, knowledge bases, and training materials. Create documentation including training materials for stakeholders; Train new staff that use the system. Assess current and future training needs by engaging with end users and compiling feedback to improve the configuration of RE NXT, Luminate Online and related platforms. Promote a data-driven culture across the organization by encouraging the strategic use of data in decision-making and operations. Coordinate with external vendors (e.g., Blackbaud, DNL OmniMedia, ACME, Omatic) to troubleshoot issues, perform NXT and Luminate Online maintenance/upgrades, and implement strategic enhancements to identify strategic opportunities and optimize system capabilities. Queries, Reports, and Analysis Work closely with the AVP, IT, the Director, Development Operations and the IT Systems Analyst to design, test, deploy, run and analyze reports and create dashboards. Manage queries and list pulls for direct mail, online fundraising, events and communications. Prepare visual presentations of data for leadership and other organizational stakeholders and ensure that data being reported is accurate and up to date. Conduct research and prepare for presentation using dashboards and visually dynamic reporting tools. Provide data for development of KPI's and metrics for the Development team. Coordinate with the Donor Engagement Team to capture data efficiently and provide analysis and reporting. Partner with Marketing and Communications to align data strategies within NXT and Luminate Online with email marketing and engagement objectives. Manage, optimize, and troubleshoot data imports and exports between ACME and Raiser's Edge NXT using ImportOmatic, ensuring data integrity and seamless integration. Partner with the Financial Planning and Analysis team to interpret data trends and contribute to data-informed forecasting and budgeting efforts. Gift Processing Work closely with the Development Operations on donation processing, data collection, membership processing, and acknowledgements workflows in order to advise on best practices to create effective data sharing and centralization on NXT. Provide reporting and/or analysis as requested by the Finance division on reconciliations and transaction processing. QUALIFICATIONS Minimum Training and Experience A Bachelor's Degree required, preferably with a focus in Information Technology or a related field. Five years of experience, including a minimum of three years' experience managing Raiser's Edge for an organization, Demonstrated proficiency using data querying tools with large data sets required; candidates should be able to use data analysis to troubleshoot issues as well as identify trends and provide actionable business intelligence. Experience troubleshooting applications and providing end-user support. Project Management Experience. Experience managing vendor relationships. Experience creating and documenting standard operating procedures and providing training to staff preferred. Experience with Omatic's tools available with Raiser's Edge preferred. Familiarity with payment processors such as Blackbaud Merchant Services preferred. Experience with Luminate Online or similar online database, including HTML, CSS skills a plus. Experience with RE NXT standard reports, Insight Designer, and Microsoft's Power Platform (Power Automate, Power BI) is preferred. Knowledge, Skills and Abilities Strong writing skills. Strong analytical, communication, and collaboration skills. Excellent understanding of non-profit fundraising processes, including donor management, gift processing, membership, stewardship, and reporting. In-depth knowledge of database management principles, including governance, dashboards, data quality assurance, and data security, best practices. Understanding of best practices in granting access to sensitive donor information, and familiarity configuring access levels preferred. Familiarity with the inner workings of Aquariums, Zoos, Museums or other similar cultural institutions preferred. For more information and to apply online please visit: ********************************** The New England Aquarium is committed to an inclusive workplace culture and is an Equal Employment Opportunity Employer, as defined by the EEOC. Here, we foster a culture of respect and inclusion. We strive to engage and inspire a broad audience with our efforts to protect the blue planet. We believe that an inclusive workforce provides diverse experiences, skills, and perspectives that enrich our programs, strengthen problem-solving, add creativity, and enhance our workplace culture.

Essential Job Functions Greets all guests, members, employees, and vendors in a pleasant and professional manner. Answers multi-line switchboard - transferring calls to appropriate individuals. Gives general information regarding operating hours, activities and events at both Franklin Park Zoo and Stone Zoo. Operates two-way radio, taking messages for Zoo personnel when appropriate. Books all group reservations for both zoos. Processes out-going mail, and receives and distributes incoming mail. Maintains office supplies and office equipment that are the responsibility of the administrative office. Responsible for the professional appearance of the reception desk. Duties & Responsibilities Greet all guests, members, employees and vendors in a pleasant and professional manner. Answer questions they have or direct them to the appropriate zoo personnel or resource. In a pleasant and professional manner, answer incoming calls, which may require giving general information pertaining to Zoo operations, exhibit information, program information, activities and event information. In conjunction with the Director of Guest Experience maintain all Administrative office equipment at Franklin Park Zoo. Transfer calls to the appropriate internal or external department(s) is an essential function of this position. Page Zoo personnel when appropriate to relay messages taken via two-way radio system. Using proper radio protocol is an important function of this position. Book field trips and group reservations for both Franklin Park Zoo and Stone Zoo. Create letters, forms and reports pertaining to the office of the Director of Guest Experience. Fill and maintain office equipment such as copy and fax machines to ensure proper working order, as well as troubleshoot issues and coordinate maintenance calls. Work with our security department to coordinate shipping and receiving of all packages to and from Zoo New England and ensure all packages are being properly signed in and out. Send out mass notifications of zoo closures, emergencies, and other important information to all employees and selected volunteers and interns via phone, text, and e-mail as needed. Call and contact proper emergency services during urgent events such as injury, fire, criminal activity, animal escape, etc. Maintain, with the help of the custodial department, a neat and organized workspace throughout all of the common areas of the Community Resource Center (front desk, kitchen, supply room, etc.) Perform other administrative duties as instructed by the Director of Guest Experience. Working Conditions Working in an office setting, use of a computer, printer, copier, and other office equipment, the ability to sit, and stand for significant periods of time on continuous bases. Use of hands and fingers to operate office equipment. The ability to lift up to 25 lbs., push, pull, and bend. Good vision, hearing, and speaking abilities. Minimum Job Requirements High School diploma Three years' prior Reception, Front Desk, Office Coordinator experience Proficient in Microsoft Office Suite Weekend and holiday availability Preferred Job Requirements Bachelors of Arts degree or administrative assistant training certificate

As a Guest Experience Associate you will be responsible for additional programing and revenue facilitated by the Admissions & Membership area of the Guest Experience Department. Zoo New England takes pride in our workplace environment as well as our family friendly atmosphere. Therefore, our Guest Experience Associates are expected to bring their friendly personality to work while providing exceptional customer service to Zoo guests. Guest Experience Associates will conduct themselves in a professional manner while communicating and providing service to our guests, team members and visitors. The goal is to ensure that our work environment is safe and inviting. The ability to handle and monitor cash/credit sales for the purpose of receiving fees and tracking revenue is essential. Must be able to work outdoors and in inclement weather elements common to winter, spring, summer and fall. Responsibilities include greeting Zoo guests with a smile and welcoming attitude, accurately tracking attendance and sales of Zoo guests through our admissions gate, proactively selling ZNE membership packages, and operating a variety of family-friendly and fun amusement rides in accordance with MA state safety laws & procedures; some of which may require a valid driver's license. Duties & Responsibilities Ability to answer guest questions in a polite and friendly manner. Ability to follow safety procedures outline by Zoo New England. Provide the highest level of customer service to Zoo guests. Operate a variety of amusement rides in a safe manner. Be knowledgeable of basic zoo operations, including safety procedures & animal collections. Inspect rides before operating to ensure that they are clean and functioning properly. Accurately process and track Zoo guests at entrance. Proactively sell ZNE membership packages. Accurately track fees collected from assigned revenue areas by correctly following departmental protocol. Follow ZNE's cash handling policies. Be Knowledgeable about ZNE's membership program. Attend departmental meetings to receive updates about the Zoos, our collection, coming attractions and programs. Relieve other co-workers for lunch breaks as needed. Flexibility with work hours based on Zoo activity levels. Must report to work on time, in proper uniform, and with a positive attitude. Minimum Job Requirements Must be at least 16 years old on the date of hire. Must enjoy working in a fun workplace environment that is family friendly. Available to work based on seasonal fluctuations and Zoo activity levels. Ability to work some weekends and holidays. Ability to work outdoors and in inclement weather elements common to winter, spring, summer and fall. Knowledge of and commitment to quality customer service standards. Warm and friendly personality. Fluency in the English Language (reading & writing). Ability to work independently and cooperatively in a variety of situations while dealing with the public. Preferred Job Requirements High School diploma or equivalent. Second language is a plus. At least 2 years of cash handling experience with credit card processing. Per MA state law, must be at least 18 years of age to operate amusement rides. Ability to work in a diverse work environment and with a diverse guest population. Excellent attendance record. Valid driver's license. 1 year of Hospitality or Retail experience. Previous work experience in guest experience environment. Zoo New England is an Equal Opportunity Employer by Choice NO PHONE CALLS PLEASE

The Landscape Supervisor is a key role in the horticulture department and is responsible for executing all landscape projects pertaining to ongoing grounds maintenance, upkeep, and upgrades. This includes turf management, fall leaf clean up, snow removal, vegetation management for exhibits, distribution of landscape materials such as soil and mulch, tree care, storm water management, and related tasks. Leading a crew of landscapers, the Landscape Supervisor works very closely with both the Horticulture Supervisor and Curator of Horticulture to coordinate tasks and logistics in a timely manner while achieving overarching departmental and organizational goals. Service-oriented coordination of landscape needs with other departments such as Animal Care and Facilities is a critical role for this position. The following themes highlight critical skills and are keys to success in this role: Communication: Interpersonal communication is a key requirement for this position, while exhibiting excellent customer service and team player traits. Operating machinery: comfortable maintaining and operating a variety of gas and battery powered landscaping equipment. Project management: proven track record of planning and executing landscape projects in a timely and professional manner. Safety: Familiarity and ability to teach and convey prevailing safety best practices and regulations, especially with concern to machinery. Education: must be comfortable with leading and instructing a diverse landscape team through skill building and continuous improvement and education. Duties & Responsibilities Operates machinery including mowers, hedgers, weedwackers, chainsaws, snow throwers, roto-tillers, skid-steer loaders, tractors, backhoe loaders, sod cutters and others. Participates in, and supervises under the direction of the Curator of Horticulture, the installation and maintenance of the landscapes at the Franklin Park Zoo and the W.D. Stone Memorial Zoo. Participates in, and supervises under the direction of the Curator of Horticulture, all aspects of landscape construction and exhibit construction as pertains to the landscape. Plants trees, shrubs, plants, flowers, bulbs, seed and sod as directed. Prepares planting areas, installs walls, fences, pathways, irrigation systems, and water features as directed. Waters trees, shrubs, plants, and flowers, utilizing irrigation systems, sprinklers, hoses or by hand. Performs all aspects of plant maintenance including; weeding, dead-heading, pruning, fertilizing, transplanting, dividing, propagation, mulching and winterizing. Performs all aspects of grounds maintenance including; raking, sweeping, blowing, snow removal, sanding and salting, mowing, edging and grading. Leads landscaping crew on daily tasks and assignments. Monitors zoo grounds to make sure they are safe, clean, attractive, and comfortable for zoo guests and staff. Purchases parts and materials as directed. Interacts with and answers questions of zoo guests by providing information about the zoo and acts as a good will ambassador for the zoo. Operates two-way radio responsibly and professionally. Attends training and education programs and seminars. Responsible for administering training programs for staff related to equipment operation and safety. Works outside in all weather. Collaborates with Curator of Horticulture to prioritize tasks in the work order management system. Performs other related or non-related work as assigned to assure the proper operation of the zoo. Minimum Job Requirements Must have a valid driver's license and a Mass. 2A-1C Hoisting License, or ability to obtain within six months. Three to five years professional experience in landscaping or horticulture. Ability to provide quality customer service to both internal and external customers. Ability to follow oral and written instructions. Ability to work under adverse conditions including weather and heights. Ability to operate machinery, including skid steer loaders and backhoe loaders. Must be able to lift at least 50 pounds. Must have at least two years supervisory experience or equivalent experience leading groups. Strong knowledge of landscaping and horticultural principles and practices. Must be able to work weekends, holidays, and overtime as needed. Must have a good work history. Ability to perform heavy manual labor. Ability to use Microsoft Office products including Outlook email. Ability to navigate and operate a work order management system software program. Zoo New England is an Equal Opportunity Employer by Choice NO PHONE CALLS PLEASE

Responsible for the safety and security of ZNE's visitors, staff, collection and property. The ability to abide by and utilize security protocols as identified. Successful completion of all departmental training. Ability to complete required security forms and logs in an accurate and timely fashion. Must be able to effectively communicate with Zoo New England employees, guests and vendors while providing security related services. Must have a professional, pleasant and respectful demeanor in the course of providing security services to employees, guests and vendors. Responsible for enforcing company policies throughout the Zoos as required. Schedule: This position will work 3pm-11pm shifts Wednesday-Sunday evenings, with Mondays and Tuesdays off. Duties & Responsibilities Enforce all Company policies and procedures and report all violations to immediate supervisor. Enforce all Company traffic rules. Maintain a highly visible patrol of Zoo grounds with Morse Watchmen System. Issue and Maintain employee IDs. Maintain a professional appearance and attitude at all times. Write clear and concise Incident Reports, complete Daily Activity Logs. Escort or drive motor vehicle to transport money and valuables to prevent theft and ensure safe delivery. Follow all departmental policies/procedures and orders. Respond to all emergencies. Must have the availability to Work Holidays, Weekends and Nights. Assist guests and staff, as necessary. Report all safety/fire hazards to the Security Manager or Site Security Supervisor through Daily Activity Log. Participate in all departmental and Zoo wide training programs. Lock/unlock buildings or gates, as needed. Perform any additional duties as required by the Security Supervisor or Security Manager. Ability to work in adverse weather conditions for prolong periods of time. Notify appropriate personnel and departments of incidents and/or problems. Report any and all situations that are out-of-the-norm. Report any safety or hazards concerns to Security Supervisor. Ensure all safety and security assets all cleaned and function properly.eg, Security vehicle, Communication radio and phone, Security booth, Package room. Perform all other duties pertaining to my carrier. Minimum Job Requirements Must be dependable, trustworthy and reliable. Able to communicate effectively, both written and verbal. Ability to follow directions both, written and verbal. Capable of making sound judgments. Must remain alert at all times while on duty. An understanding of the use of a two-way radio system. . Ability to maintain emotional control in all situations. Ability to remain calm in an emergency/crisis situation. Strong Computer Skills. Confident in own abilities to perform the duties required. Valid Driver's license in good standing. High School diploma or GED Reliable means of communication for emergencies (i.e., telephone, pager, etc.) Ability to lift 50 pounds regularly Ability to work in adverse weather. Ability to work flexible hours, weekends, and holidays. NO PHONE CALLS PLEASE Zoo New England is an Equal Opportunity Employer by Choice

This position oversees the Animal Welfare Program and the Enrichment Program for all Zoo New England, including design and deployment of all assessment forms, enrichment approval tools, forms and policies. Reporting to the VP of Animal Care, this position works collaboratively with all care and management staff to respond to concerns, train and educate staff and stakeholders. The Animal Wellbeing Advisor advocates for welfare improvements and is a key stakeholder in all aspects of care, from exhibit design to daily husbandry. WHO WE ARE Zoo New England manages and operates both Franklin Park Zoo, nestled in vibrant Boston and Stone Zoo in Massachusetts, driving distance to historical places, beautiful coastline and mountains for cultural aficionados and outdoor enthusiasts. We attract over 1 million guests per year and are in an exciting growth phase, with large-scale events such as Boston Lights, award winning conservation projects, new strategic planning and interpretive master-planning. We are investing in multi-million-dollar capital improvements: recently opening a gorilla habitat; our new African Experience complex (opening early 2026) and fundraising for a new Conservation and Health Center. The institution is focused and expanding, and this is a great opportunity to join our diverse staff and have an impact on the care, welfare and conservation of wildlife. WHO YOU ARE Subject matter expert: Passionate and knowledgeable about animal welfare, current industry standards and external regulatory requirements. Empathic leader: strong interpersonal skills to foster collaborations and build trust with internal and external stakeholders and coach various teams in welfare best practices. Adaptable and Organized: Resilient and agile to prioritize sometimes competing tasks, deadlines, making educated decisions under pressure, in a fast-paced environment. Open and Positive: Recognize and take action on opportunities for improvement. Excellent communicator: Timely and thorough oral and written communication for positive and effective interaction with staff, guests and stakeholders. Proactive critical thinker: Strong problem-solving skills to evaluate current practices, results and issues and propose solutions. REQUIREMENTS / QUALIFICATIONS Bachelor's degree in Biology, Zoology or related field of study. Preferred postgraduate degree in animal welfare and wellbeing. Demonstrable knowledge of welfare and enrichment, including knowledge of AZA accreditation and USDA standards, code of ethics, and current industry behavioral husbandry practices. Minimum of 5 years of progressive animal husbandry experience, preferably in an AZA institution. Ability to coordinate with others to provide deliverables, create, and deliver training. Ability to think critically, work independently, and demonstrate good time management. Strong written and verbal communication skills; ability to convey scientific information clearly and concisely. TB tested negative within the last 6 months and fully vaccinated for COVID-19. Proficiency in Microsoft suite, including Word, Outlook, Excel, Teams and ZIMS. Must be physically able to work on their feet or sit for long periods, lift over 30lbs, and perform the duties of an animal keeper on an as-needed basis. BENEFITS Medical, dental, and vision HMO plan for you and eligible dependents. 9 paid holidays and 6 personal holidays. Accrue 10 vacation days and 12 days of sick leave your first year. Flexible Spending Account (FSA) and Employee Assistance Program (EAP). Free zoo membership that includes zoo admission and discounts after 90 days. Discounts and perks at ZNE institutions and other non-profit organizations in MA. 401 Retirement Plan after 6 months Free staff parking. SELECTION PROCESS For a full job description and to apply, go to Employment | Zoo New England ZNE values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The zoo encourages people of all backgrounds and diverse life experiences to .

We seek a Research Scientist to join and grow with the long-standing right whale research team as part of the Kraus Marine Mammal Conservation Program. This scientist will oversee the North Atlantic Right Whale Consortium (NARWC) Sightings & Effort Database (SED), which contains sightings and effort data for right whales and other marine species collected along the east coast of the US and Canada. They will lead the migration of the SED to NEAq, then oversee all database operations, including facilitating data submission, quality control, storage, and data access. They will undertake database improvement projects as needed. Finally, this scientist will lead independent research projects that advance conservation outcomes for marine species. This is a full-time (35 hours per week) grant-funded position with one year of funding and the possibility for extension. The position offers a comprehensive benefits package. Work will be conducted primarily remotely with occasional in-person meetings. Work hours are flexible with remote meetings occurring between 9 am - 5pm EST Monday - Friday. A laptop will be provided, but an adequate workspace and high-speed internet connection are required, as well as residence in one of the following states: MA, RI, NH, ME, NY, or VT. ESSENTIAL FUNCTIONS Lead the curation of the SED, including: Establish the SED at NEAq Provide community guidelines on best practices for data collection Facilitate data submission Develop and manage new and existing quality control and error checking systems on submitted data Oversee entry of quality-controlled data into the database Serve on the Board of the NARWC as a representative of the SED. Participate in the evaluation of data requests to the NARWC Develop new systems to establish and maintain strong links between the SED, WhaleMap, and the North Atlantic Right Whale Catalog Fulfill approved data requests Satisfy all contractual obligations and reporting requirements in a thorough and timely manner Develop and lead database improvement projects. Develop and lead additional, self-directed research projects. Seek and manage funds to support the NARWC SED program, including: Core funding to support your salary and maintain and improve the SED Additional funding for self-directed research projects Develop and strengthen relationships between NEAq departments to enhance our collective scientific goals and mission. This includes actively integrating with the Anderson Cabot Center and broader NEAq community. Represent NEAq at public events and in the media. Disseminate research activities in various ways, including giving presentations at scientific conferences and leading and contributing to scientific publications. QUALIFICATIONS Minimum Training and Experience Extensive experience in collecting and managing marine mammal data, defined as having a Ph.D. or Master's degree with an additional three years of relevant experience. Record of successful collaboration, fundraising and publishing. Experience with SQL and relational database systems Experience with project management, including budgeting, tracking, and reporting Knowledge, Skills and Abilities Highly collaborative with excellent organizational and communication skills. Extremely detail-oriented, with a passion for achieving the highest standards of database quality, consistency, and efficiency. Expert in marine mammal survey methods and associated data. Proficiency in coding in R, Python or a similar language. Must have a valid driver's license and passport. A genuine interest in, and passion for, the important ocean and marine animal conservation mission of the Aquarium. For more information and to apply online please visit: ********************************** The New England Aquarium is committed to an inclusive workplace culture and is an Equal Employment Opportunity Employer, as defined by the EEOC. Here, we foster a culture of respect and inclusion. We strive to engage and inspire a broad audience with our efforts to protect the blue planet. We believe that an inclusive workforce provides diverse experiences, skills, and perspectives that enrich our programs, strengthen problem-solving, add creativity, and enhance our workplace culture.

Responsible for the daily care and continuous improvement of welfare of an assigned group of captive animals, while contributing to conservation, education, science, and customer service. Duties & Responsibilities Maintains secure enclosures at all times by using latches and locks, and checking those to ensure animals cannot escape or people enter. Participates in the care and feeding of the animal collection, which may include mammals, birds, reptiles, amphibians, fish, and invertebrates. Participates in procedures designed to meet the nutritional needs of animals. This includes preparing diets according to specifications, checking foodstuffs for spoilage, feeding animals according to procedures, recording food intake and making notes on changes, making recommendations for diet changes based on food intake, behavior, and general appearance. Cleans exhibits and adjacent public areas to insure sanitary and safe conditions by hosing, scrubbing, sweeping, raking, shoveling, and disinfecting to remove manure, unconsumed food, litter, poisonous plants, and foreign objects. Trains other staff, and shifts animals in adjacent stall, pens, or dens for feeding or cleaning purposes. Observes animals for unusual behaviors or appearance, signs of illness or injury, aggression, breeding, births, egg laying, hatching, deaths, and eating habits. Maintains daily records on this information and reports problems to his/her supervisor. When applicable assists in the artificial incubation of eggs and handraising of young by maintaining equipment and applying appropriate techniques to insure viability, health, and survival of eggs and hatchlings. Continuously monitors, evaluates, and seeks to improve animal wellness. Develops objectives, strategies and tactics to satisfy and enrich the animals. Provides approved items and methods in accordance with zoo policy. May serve on the enrichment committee to represent their area. Conducts approved, and cooperates with existing, operant conditioning sessions to continuously assess and improve animal wellness through husbandry and health of the animals. Medicates animals according to the veterinarian's instructions to ensure adequate health maintenance of the collection including measuring out medication or putting medication in the food or water. Notes levels of medication and informs supervisor of refill needs. Maintains exhibits, public areas, off-exhibit holding areas and grounds. Monitors heating systems, records temperatures; records operation of equipment, makes minor repairs, uses power tools once trained, uses landscape equipment and machinery once trained, fabricates minor exhibits and enhancements to provide attractive, safe and comfortable exhibits for zoo specimens and public areas for zoo guests. Removes snow to provide access for staff and animals. Participates in integrated pest control management as directed by the Pest Control Manager. May include, setting and clearing traps, reporting problem areas, and problem solving for exclusion. Assists in department record-keeping by maintaining and submitting daily keeper reports, individual care charts, census forms, enrichment calendars, ASRs/event reports, training logs to ensure consistent, and professional communications regarding all aspects of the collections maintenance. Uses this information to compile reports as needed. Shares skills, knowledge and exhibit positive attitude, affect, attitude, articulation and affability, which will serve to enhance the performance of co-workers. Physical Demands Constantly moves about on foot from one animal area to another. Frequently raises/lowers, transports, and positions heavy objects such as bags of grain and bales of hay weighing up to 50 pounds from truck to ground, from ground to barrels or pallets grasping with hands and arms, to maintain food stock and supplies. Frequently reaches, pushes, pulls and throws objects with hands such as to open and close doors/gates, or deliver food stuffs to animals at a distance. Frequently uses good balance to climb, ascend/descend stairs and ladders, works atop rockwork, and traverses uneven or slippery exhibit terrain to clean enclosures and feed animals. Frequently stoops, kneels, or crouches to work, such as to clean, feed or observe animals. Frequently converses with guests, co-workers and contractors to exchange accurate information for animal welfare, education and safety purposes. Must be able to inspect, detect and identify animal health and welfare concerns and safety issues using hearing (radio). Frequently inspects, detects and identifies animal health and welfare concerns and safety issues using, sight (including color identification to see blood in stools), and smell (to detect moldy food stuffs, change in stools, etc.). Work Conditions Constantly working in outdoor climatic conditions including rain, extreme cold or heat, and humidity. Frequently working around moving mechanical parts such as hydraulic doors, fans, pumps, heaters, etc. Frequently exposed to and working in close contact with a variety of exhibit animals (including mammals, birds, reptiles, amphibians, fish and insects), animal waste, dander, feathers, hay, dust, allergens and contagious diseases. Frequently working around electric fencing. Occasionally working in small spaces with loud animals. Frequently handling toxic and/or hazardous materials for cleaning enclosures and medicating animals. Occasionally working in confined or cramped spaces. Frequently working from an elevated position. Occasionally assist in emergencies and cope with high stress situations, e.g., Fire, hazmat, animal incident (Animal Recovery or Crowd Control Unit), human health or injury, natural disaster, criminal incident, resource loss or compromise, or emergency assistance to guests as directed. Minimum Job Requirements Bachelor's degree or 2+ years of experience working as an animal care professional. Must be fully vaccinated for COVID-19. TB tested negative within the last 12 months before starting if working regularly in primate areas, and tested every 3 years thereafter. Good work history. Must speak and read English, and possess written and oral communication skills to understand instructions and information of a technical nature. Must have a valid drivers' license in good standing and be able to drive a full-size vehicle on public roads. Must have the ability and willingness to enhance the knowledge and skills needed to provide professional animal care. Must have the ability and willingness to function independently and as a member of a team. Must have the ability to work for extended periods in harsh climatic conditions. Must have the ability to work safely around dangerous animals, chemicals, and around animals with contagious diseases. Must have no allergies, diseases, or conditions that would prevent working in any area of the Zoos. Must be capable of basic math. Must be able to withstand physical hardships associated with duties, i.e. animal restraint. Must be able to lift at least 50 lbs. Ability to use hand and small power tools. Must be able and willing to work weekends, holidays, and overtime. Zoo New England is an Equal Opportunity Employer by Choice NO PHONE CALLS PLEASE

Essential Duties & Responsibilities Provide nursing care and husbandry of all hospitalized and quarantine animals. Prepare for medical and surgical procedures, responsible for set-up and break-down of equipment necessary for those procedures. Participate in medical and surgical care of all animals at Franklin Park Zoo, Stone Zoo, Trailside Museum, and in our Conservation Department. Performance of in-house laboratory procedures, including manual complete blood counts, fecal examination, urinalysis, cytology, serum biochemistries, etc. Daily data entry, record keeping, and filing are required. In the absence of a veterinarian, perform triage and direct emergency care of animals. Other responsibilities as required. Minimum Job Requirements Minimum of three years of full time experience as a clinical veterinary technician. Must be certified or eligible for certification as a veterinary technician in Massachusetts and nationally. Must be willing to work in direct contact with potentially dangerous animals, contagious diseases, and in hazardous conditions. Must receive rabies immunizations/titers, TB testing, and have an understanding of zoonotic disease risks. Able to work weekends, holidays, overtime, as well as outside and in inclement weather when needed. Must be able to obtain class A Massachusetts License to Carry Firearms, class III driver's license, and pass CORI. Must be willing to learn new techniques on the job and to work within a diverse team. Clear written communication skills are essential. Must be able to lift 50 pounds. Preferred Job Requirements Five years or more of progressive clinical experience. Previous experience working with zoological species. Knowledge of and experience with laboratory procedures, especially manual blood counts, including those on avians and reptiles. Strong foundation and knowledge of anesthetic techniques and patient monitoring. Knowledge of protocols and procedures for preventative health maintenance of captive animal collection. Knowledge of handling and use of relevant pharmaceutical agents and their administration. Knowledge of criteria used to judge relative health status of animals. Knowledge of dietary and husbandry requirements and physical restraint of exotic and wild animals. Zoo New England is an Equal Opportunity Employer by Choice NO PHONE CALLS PLEASE

WHO WE ARE Zoo New England manages and operates both Franklin Park Zoo and Stone Zoo in Massachusetts and attracts over 1 million guests per year. We are in an exciting growth phase, with large-scale events such as the Boston Lights and award-winning conservation projects. We also recently launched an updated strategic plan and our interpretive master-plan initiatives. We are investing in multi-million-dollar capital improvements, recently opening an outdoor gorilla habitat; currently designing a Wildlife Health and Conservation Research Center, and opening a new African Experience complex, including addition of African penguins in 2026. The institution is focused and expanding, and this is a great opportunity to join our diverse staff and have an impact on the care, welfare and conservation of wildlife. SUMMARY OF ROLE Performs duties associated with the upkeep, maintenance, care, beautification and cleaning of ZNE's grounds, roadways and buildings. These tasks require the ability to follow cleaning protocols, wear required Personal Protection Equipment and the ability to follow verbal and written instructions. The ability to work outside in changing weather conditions is a requirement. In addition, the ability to communicate professionally to Zoo guests and employees is also a requirement of this position. The Park Service Associate position is subject to a change in work schedule with reasonable notice based on operational and seasonal needs of the department. Must pass ZNE's online driver's test offered by ZNE's liability insurance carrier. Duties & Responsibilities Clean and restock restroom facilities throughout the Zoo. Perform routine tours throughout the Zoo for trash collection purposes. Set-up and knock down function venues for Zoo events. The ability to shovel snow, sand walkway areas due to snow and ice accumulations. The ability to perform minor repairs and maintenance duties as needed. Attend company and departmental meetings in order to receive the required training, departmental and company wide information. Minimum Job Requirements Able to Maintain a good attendance record. Able to Maintain a positive and professional work attitude. Must be able to communicate in written and verbal form in English. Must be able to adjust work schedules for summer and winter operational and seasonal needs. Must be able to work overtime when needed. Must be able to lift and carry up to 50 lbs. Must be able to walk and stand for extended periods. Perform other job-related duties as identified by your supervisor. Preferred Job Requirements A valid Massachusetts driver's license in good standing. 1 year of custodial experience. Fluent in verbal and written communication skills in English. Prior work experience in a Not-for-Profit environment. Zoo New England is an Equal Opportunity Employer by Choice NO PHONE CALLS PLEASE

Job DescriptionSalary: $22.40/hour The Facilities Technician performs manual labor as it relates to the repair and maintenance of buildings, grounds, and equipment at Stone Zoo. Repair or modification of existing exhibits and construction of new exhibits in accordance with the instructions provided by the Facilities Supervisor or Director. Ability to meet maintenance deadlines, work in a team environment as well as work independently with minimum supervision. Must be able to work in indoor and outdoor environments. Must be able to perform physical labor as defined by the projects at hand. Must be able to work weekend days and holidays on a rotating basis. Must be able to comply with ZNEs essential staff requirements during emergency situations. Duties & Responsibilities Ability to work in web-based work order system. Ability to complete work orders and preventative maintenance, including, but not limited to, Electrical troubleshooting, Carpentry repair, Plumbing troubleshooting, HVAC and Welding. Use of power and hand tools including, but not limited to: saws, drills, planers, and ladders. Making repairs to existing structures and exhibits. Perform new construction following building codes. Working independently and in team settings. Ability to communicate in a professional manner to Zoo guests and employees. Will require use of operating equipment including but not limited to, mini-trucks, full-size trucks, dump trucks and golf carts. Working outside in changing weather conditions. Emergency response and snow removal outside of normal operating hours. Computer skills including email, Microsoft office, Internet, CMMS Programs, Building Engines, Fleetio, etc. Minimum Job Requirements 2 years of experience as a maintenance technician. Ability to communicate in English, both verbally and in writing. Must have a valid drivers license in good standing. Ability to work outside in changing weather conditions. Must be available for 24 hour on call as needed. Ability to work evenings, weekends, and holidays Ability to lift and carry items up to 50 pounds. Perform all other duties such as snow removal as requested. Ability to work at both Franklin Park and Stone Zoo. Must be able to respond to on-call situations when scheduled. Preferred Job Requirements High School Diploma or equivalent Previous Work Order Management System Experience Trade Certifications Massachusetts hoistinglicense and heavy equipment operation Zoo New England is an Equal Opportunity Employer by Choice NO PHONE CALLS PLEASE

The Associate Vice President (AVP) of Development is a key member of the New England Aquarium's development leadership team, responsible for advancing philanthropic support in alignment with the organization's strategic priorities and mission. Working closely with the President & CEO, Senior Philanthropic Advisor, Board of Directors, and senior leadership, the AVP will provide strategic direction, cultivate, solicit, and steward donors, and lead a high-performing team to achieve ambitious fundraising goals. This position will oversee a team of directors responsible for frontline fundraising, donor engagement and stewardship, development operations, and membership & annual giving. This is a full-time regular position offering a comprehensive benefits package. The schedule will be Monday-Friday 9:00 am - 5:00 pm with the option for a hybrid schedule, working some days on-site and some days remotely. Remote days are only available for residents of MA, RI, NH, ME, NY and VT. ESSENTIAL FUNCTIONS Programmatic Leadership Refine and execute a comprehensive development plan that supports the Aquarium's strategic vision. This includes annual and multi-year goals that span a range of gift categories and levels. Provide senior-level support to the Board's Development and Nominating Committees, identifying well-qualified governance candidates and fostering strong volunteer engagement. Collaborate across departments to build and communicate a compelling vision for development, cultivating a culture of shared mission and philanthropic support. Team Leadership & Development Lead, mentor, and motivate a team of development professionals, fostering an environment of collaboration, accountability, and professional growth. Promote a culture of trust, respect, and shared purpose within the development team and across the organization. Monitor philanthropic trends, data, and emerging technologies to enhance development strategies and operations. Support the planning and execution of large-scale fundraising initiatives, including capital campaigns. Ensure all fundraising activities are aligned with best practices, organizational priorities, and ethical standards. Fundraising & Donor Relations Identify, develop, and manage a portfolio of approximately 30-50 prospects with the capacity to give six-figure gifts and above. Identify, prioritize, and pursue funding opportunities that align with the Aquarium's institutional priorities, collaborating internally to convert these opportunities into secured support. Strengthen donor stewardship efforts to ensure recognition and engagement programs are seamless and impactful. Expand the pipeline of prospective donors with a focus on engaging new generations of supporters and enhancing prospect research capabilities. QUALIFICATIONS Minimum Training and Experience Minimum of 10 years of progressive fundraising experience, with at least 5 years in a leadership or management role within a complex nonprofit environment. Proven track record in securing six -figure gifts from individual, corporate, and foundation donors. Demonstrated experience supporting board relations, including recruitment, engagement, and governance. Proven experience building a culture of confidence and trust within a development team that extends to donors, volunteers, and external partners. Experience with large-scale capital campaign strategy and execution strongly preferred. Knowledge, Skills, and Abilities Strong passion for the mission of the New England Aquarium. Knowledge of all major areas of development, including major and planned giving, annual giving, corporate partnerships, foundation relations, and membership programs. Strategic, collaborative leadership. High emotional intelligence and interpersonal skills. Proven ability to set and achieve ambitious goals. Skilled communicator with clarity and impact. Strong organizational, analytical, and problem-solving skills. For more information and to apply online please visit: ********************************** The New England Aquarium is committed to an inclusive workplace culture and is an Equal Employment Opportunity Employer, as defined by the EEOC. Here, we foster a culture of respect and inclusion. We strive to engage and inspire a broad audience with our efforts to protect the blue planet. We believe that an inclusive workforce provides diverse experiences, skills, and perspectives that enrich our programs, strengthen problem-solving, add creativity, and enhance our workplace culture.

As a Visitor Assistant, you will be one of the first employees to greet and welcome visitors from all over the world, and ensure they have a memorable, educational, and safe experience at the New England Aquarium. From the bustling penguin colony and the four-story Giant Ocean Tank teeming with tropical fish, to the Simons Theatre offering the most cinematic way imaginable to see astounding creatures from our blue planet, we are committed to making sure each visitor is delighted by their aquarium adventure. This is a part-time, on-site, regular position. The schedule will be Sundays from 8:30a - 6p EST and Mondays from 8:30a - 5p EST. ESSENTIAL FUNCTIONS Demonstrate consistently high standards of customer service by interacting with our visitors and staff in a way that is professional, helpful, welcoming, and engaging. Scan tickets for entry into the Aquarium and the Simons Theatre while guiding visitors to amenities such as restrooms, elevators, dining options, maps, and presentation schedules. Greet visitors on the plaza, guide them to the correct location depending on their ticket type and/or membership status, and inform them of the next available time slot for entry on busy days. Enforce timed ticketing on busy days, assist visitors with the best locations in the area to wait for their ticketing time slot, and suggest other activities in the area when the Aquarium is sold out of tickets for the day. Calmly, courteously, and professionally respond to visitor concerns and complaints, take action to help resolve them, and refer to Lead Visitor Assistants and/or Associate Managers as needed. Assist with training teen interns in the Visitor Experience department through coaching and leading by example. Answer questions about tickets and coupons for the Aquarium and the Simons Theatre, memberships, animals and exhibits, daily programs, general tourist information, and anything related to the Aquarium and the surrounding area. Greet school/tour groups to the Aquarium in an engaging and welcoming manner while informing chaperones of our rules and guidelines. Assist with group check-in by stamping hands and guiding group entry into the building. Assist the Conservation Learning department with monitoring the Shark and Ray Touch Tank, and maintaining staff presence in exhibit halls to answer questions, provide general assistance, and relay emergencies to the Information Desk. Cross train at the Ticket Booth and Information Desk. Perform other position-related duties as assigned. QUALIFICATIONS Minimum Training and Experience High School Diploma required. Minimum 6 months of job-related experience required. Cashiering skills and experience preferred. Knowledge, Skills, and Abilities Engaging and empathetic customer service skills. Comfort with fast-paced, crowded environments. Excellent communication skills. Ability to respond calmly and efficiently during rapidly changing or stressful situations. Ability to stand for long hours in inclement weather. For more information and to apply online please visit: ********************************** New England Aquarium is committed to diversity, equity, and inclusion in the workplace and is an Equal Employment Opportunity Employer as defined by the EEOC. Here we foster a culture of respect, diversity, and inclusion. We strive to engage and inspire a broad audience with our efforts to protect the blue planet, and we believe a diverse workforce provides experiences, skills, and perspectives that enrich our programs, strengthen problem-solving, add creativity, and enhance our work environment.

Job Description The Grants & Contracts Manager supports the financial and administrative aspects of New England Aquarium's portfolio of government and private grants. Reporting to the Director of Grants and Financial Administration, this role is responsible for ensuring compliance with federal and private funding requirements, managing subrecipients and contractors, and supporting timely and accurate financial and narrative reporting. The ideal candidate will have strong attention to detail, a collaborative spirit, and a passion for system improvement and compliance excellence. This is a full-time regular position offering a comprehensive benefits package. The schedule will be Monday-Friday 9:00 am - 5:00 pm with the option for a hybrid schedule, working some days on-site and some days remotely. Remote days are only available for residents of MA, RI, NH, ME, NY and VT. This position is subject to a criminal record background check. ESSENTIAL FUNCTIONS Grant Compliance & Reporting Prepare and submit required federal and private grant financial reports in collaboration with finance and program staff. Ensure compliance with Uniform Guidance, contractual terms and conditions, and Aquarium policies. Maintain accurate records of grants, contracts, and associated documentation for audit-readiness. Submit interim and final narrative reports in collaboration with Principal Investigators (PIs) and Project Coordinators. Subrecipient and Contractor Management Conduct risk assessments, manage agreements, monitor deliverables, and coordinate with subrecipients and contractors. Prepare and maintain subrecipient and contractor invoicing and reporting templates. Ensure timely submission of subrecipient/contractor FFATA or grants.gov reports as required. Project Tracking & Calendar Management Maintain a centralized shared calendar of grant and contract deliverables, including reporting and invoicing deadlines. Track progress on financial and programmatic milestones and flag potential delays to the Director. Grant Opportunity Support Assist in identifying funding opportunities and reviewing eligibility requirements. Support proposal development processes as needed, including coordination of budgets, forms, and supporting documentation. Technology & Process Improvement Embrace and adopt new systems and technology tools that improve grants tracking and reporting. Identify opportunities to streamline and enhance grants-related processes across departments. QUALIFICATIONS Minimum Training & Experience Minimum 5 years experience working with grants; 3 years of direct experience in federal and private grant management. Bachelor's degree in finance, public administration, or related field preferred, but not required. Experience preparing and submitting federal financial reports (e.g., SF-425) required. Experience with subrecipient monitoring and contract management required. Experience managing grants in a nonprofit or academic research environment required. Experience working collaboratively with multiple departments and external partners required. Knowledge, Skills, & Abilities Familiarity with Uniform Guidance (2 CFR 200) and federal grant regulations required. Strong working knowledge of federal grant portals such as eRA Commons, GrantSolutions, and Grants.gov required. Solid understanding of different funding vehicles (e.g., grants, contracts) and their invoicing and reporting requirements required. Familiarity with indirect cost principles and cost-share documentation preferred. Ability to track and manage grants outside of grant management software. Excellent verbal and written communication skills. High attention to detail, accuracy, and organization; must be able to manage multiple projects and deadlines effectively. Comfortable with evolving priorities and cross-functional coordination; should be resourceful, eager to learn, and enjoy improving systems and solving problems. Enthusiasm for conservation, science, and the mission of the New England Aquarium. For more information and to apply online please visit: ********************************** The New England Aquarium is committed to an inclusive workplace culture and is an Equal Employment Opportunity Employer, as defined by the EEOC. Here, we foster a culture of respect and inclusion. We strive to engage and inspire a broad audience with our efforts to protect the blue planet. We believe that an inclusive workforce provides diverse experiences, skills, and perspectives that enrich our programs, strengthen problem-solving, add creativity, and enhance our workplace culture. Job Posted by ApplicantPro

Ensure safety and security by patrolling zoo grounds, monitoring in person and cameras, and responding to emergencies, including first aid, and CPR. Guards also maintain access control, escort vendors and contractors, and prepare regular and detailed reports. Duties & Responsibilities Control access to buildings and premises, including physical barriers, keys, locks, clickers, staff identification, and visitor logs Enforce rules and regulations of the zoos; inform guests and employees, answers questions, eject trespassers and escort visitors such as vendors, inspectors, and contractors while being helpful and composed Monitor surveillance systems; alarms cameras, crowds and access points Patrol buildings and grounds regularly to maintain order and establish presence Inspect perimeter fences and gates, doors, and guest barriers to detect breaches; investigate suspicious activities, incidents and other alarming behavior Respond to complaints, incidents and emergencies; act as first responder with first aid, CPR, and use of AED; contact and interface with outside agencies such as police and fire departments, Protect people, assets, and the organization from threats, criminal incidents and safety and security breaches Maintain accurate and detailed records; report observations, information, occurrences, incidents and surveillance activities to supervisors regularly, and timely. Physical Demands Constantly stands, and moves about on foot from one area to another; occasional runs for emergency response Frequently raises/lowers, transports, and positions objects (including, but not limited to First Aid bags, packages, etc.) weighing up to 50 pounds from vehicle to ground, from ground to vehicle or storage shelves; grasping with hands and arms, to maintain supplies Frequently reaches, pushes, pulls and throws objects with hands such as to open and close doors/gates, and deliver parcels Frequently uses good balance to climb, ascend/descend stairs and ladders, traverse uneven or slippery terrain to make patrol grounds Frequently stoops, kneels, or crouches to work, such as to inspect barriers Frequently converses with guests, co-workers and contractors to exchange accurate information for safety and security purposes. Must be able to inspect, detect and identify safety issues using hearing (radio) Frequently inspects, detects and identifies product safety issues using sight (including color identification, and smell (to detect smoke, gas, etc.) Work Conditions Occasionally in an indoor office setting using computer, printer, copier, and other office equipment; Frequently in an outdoor setting including high/low temperatures and extreme weather May be assigned to work at either Franklin Park or Stone Zoo sites Ability to work flexible hours, including overnight, weekends, and holidays. Minimum Job Requirements High School diploma or GED Valid driver's license and driving record in good standing. Basic computer skills Clean criminal record Customer service skills and emotional intelligence, helpful, trustworthy and reliable. Communication and listening skills, able to diffuse situations before they escalate; observant, with good attention to detail Able to work and communicate with a diverse population; fight unconscious bias, stereotypes and microaggressions Capable of making sound judgments. Able to follow directions both written and verbal. Always remain alert while on duty. Preferred Job Requirements A certificate in security training from an established institution. Zoo New England is an Equal Opportunity Employer by Choice NO PHONE CALLS PLEASE

Essential Job Functions ZooLights is Stone Zoo's annual holiday nighttime event (4:00 pm - 9:30 pm) which opens in November and closes in January (closed Thanksgiving & Christmas Days). Job responsibilities include but are not limited to: assisting & processing guests at the front gate, operating array of amusement rides while providing a safe & inviting environment for guests who want to ride and helping with any and all revenue generating operations related to programs that fall within ZooLights operations. While providing these services, the ZooLights Associate will conduct themselves in a professional manner while exhibiting and delivering the highest level of customer service to our guests. The ability to handle and monitor cash for the purpose of receiving fees and tracking revenue is essential. Must be able to work outdoors at night and in inclement weather common to the winter season . Duties & Responsibilities Process and assist entering guests at front gate and in Admissions. Ability to shovel 1 - 2 inches of snow and complete basic snow removal/clean-up tasks. Ability to complete light maintenance and clean up tasks relative to their work areas. Accurately track fees collected from assigned revenue area by correctly following departmental protocol. Follow ZNE's cash handling policies. Provide polite customer service & friendly crowd control when necessary. Respond to guest questions in a professional and courteous manner. Familiar with basic zoo operations, including safety procedures & animal collections. Provide the highest level of customer service to Zoo guests. Relieve co-workers for breaks as needed. Scheduled work hours with fluctuation based on Zoo activity levels. Must report to work on time in proper uniform & with a positive attitude. Other duties as assigned Minimum Job Requirements Scheduled work hours with fluctuation based on Zoo activity levels. Knowledge of and commitment to quality customer service standards. Fluency in the English Language. Ability to work independently and effectively in a variety of situations dealing with the public. Preferred Job Requirements At least 18 years of age to operate small amusement rides (per MA state safety laws) Cash handling experience. Second language is a plus. Some hospitality and/or retail experience. Previous work experience in Guest Relations environment.

The Associate Director of Development (ADOD) joins New England Aquarium's (NEAq) Development Team. Currently, the team raises over $14 million annually to drive NEAq's mission with ambitious plans for growth over the next several years. Reporting to the Director of Development, this position will work with NEAq leadership, conservation team members, development staff, and key volunteers to increase philanthropic support from individual donor households, as well as private family foundations. This position will be responsible for developing, engaging, soliciting, and stewarding a portfolio of approximately 100-125 major gift prospects at the five and six-figure levels to support NEAq's work. The ADOD will work closely with the Donor Engagement team to identify new major donor prospects. This position will implement and coordinate effective multi-year engagement strategies and plans for prospects in their portfolio with the goal of developing long-term relationships. As a complex organization, becoming conversant in NEAq programs and funding opportunities will be critical to success in conversations with donors. Developing productive relationships with NEAq's conservation teammates, scientists, and volunteers is a foundational part of this exciting and dynamic work. The ADOD is responsible for working collaboratively with all parties to optimize gift support and will participate in NEAq activities aimed at growing our community of major gift donors to support the Aquarium's conservation priorities. This is a full-time regular position offering a comprehensive benefits package. The typical schedule will be Monday-Friday 9:00am - 4:30pm with the option for a hybrid schedule, working some days on-site and some days remotely. This position requires work on occasional evenings and weekends for events, as well as travel approximately 25% of the time to meet prospective donors in the New England region. Remote days are only available for residents of MA, RI, NH, ME, NY and VT. ESSENTIAL FUNCTIONS Serve as a key member of the New England Aquarium (NEAq) Development frontline fundraising team. Actively identify, qualify, cultivate, solicit, and steward individual donors and private family foundations at the five- and six-figure levels. Conduct a high volume of identification and qualification work from a large pool of active annual giving donors and active members. Work to strengthen the donor pipeline by creating major gift strategies for prospects in your portfolio, ensuring the successful implementation of fundraising activities and initiatives across the frontline fundraising team. This may include: arranging donor visits independently and/or in conjunction with conservation teammates, senior leaders, and board members; reinforcing team goals around unrestricted and restricted gift approaches; serving as the liaison between other teams and departments around shared donors and relationships, etc. Analyze and evaluate prospect and donor data to generate targeted lists and recommend strategic next steps. Identify opportunities for gifts of assets or other non-cash gifts, such as planned gifts and gifts of stock. Support the Development Team's fundraising priorities by communicating and coordinating effectively with Development team members. Utilize the donor database (Raiser's Edge NXT), including filing timely and accurate online contact reports. Assist in staffing volunteer and board committees that may focus on donor relations and stewardship activity. Persuasively convey the mission of NEAq to diverse groups who are important to the organization's overall prosperity. QUALIFICATIONS Minimum Training and Experience. Minimum 7+ years of relevant professional experience in a mission-driven organization required. Experience working with conservation organizations preferred. Experience working with individual donors and private family foundations at the five- and six-figure gift level preferred. Demonstrated success in developing positive, constructive relationships with a variety of people. Facility in working with donors in person, over the phone/Zoom, and via email and mail. Experience developing independent and collaborative strategies and plans to identify and cultivate prospects and steward donors required. Experience in donor cultivation and recognition, including prospect management of volunteer board members. Proven experience building productive, collaborative, and professional relationships with colleagues, clients, donors, prospects, partners, board members, senior staff, and other organizational contacts. Experience managing and tracking multiple prospects and donors, while proficiently utilizing a donor management database required. Experience proactively contacting donors and prospects required, including cold outreach. Project and/or program management. Knowledge, Skills, and Abilities Ability to learn and persuasively communicate the conservation mission and programs of the New England Aquarium with sincerity, persuasion, and passion. Must be able to learn and retain complex data entry and other systems. Strong writing and communication skills. Ability and desire to travel as needed to meet with donors, approximately 25% of the time. For more information and to apply online please visit: ********************************** New England Aquarium is committed to diversity, equity, and inclusion in the workplace and is an Equal Employment Opportunity Employer as defined by the EEOC. Here we foster a culture of respect, diversity, and inclusion. We strive to engage and inspire a broad audience with our efforts to protect the blue planet, and we believe a diverse workforce provides experiences, skills, and perspectives that enrich our programs, strengthen problem-solving, add creativity, and enhance our work environment.

Job DescriptionSalary: 19.52 Responsible for the daily care and continuous improvement of welfare of an assigned group of captive animals, while contributing to conservation, education, science, and customer service. Duties & Responsibilities Maintains secure enclosures at all timesby using latches and locks, and checking those to ensure animals cannot escape or people enter. Participates in the care and feeding of the animal collection, which may include mammals, birds, reptiles, amphibians, fish, and invertebrates. Participates in procedures designed to meet the nutritional needs of animals.This includes preparing diets according to specifications, checking foodstuffs for spoilage, feeding animals according to procedures, recording food intake and making notes on changes, making recommendations for diet changes based on food intake, behavior, and general appearance. Cleans exhibits and adjacent public areas to insure sanitary and safe conditions by hosing, scrubbing, sweeping, raking, shoveling, and disinfecting to remove manure, unconsumed food, litter, poisonous plants, and foreign objects. Trains other staff, and shifts animals in adjacent stall, pens, or dens for feeding or cleaning purposes. Observes animals for unusual behaviors or appearance, signs of illness or injury, aggression, breeding, births, egg laying, hatching, deaths, and eating habits.Maintains daily records on this information and reports problems to his/her supervisor. When applicable assists in the artificial incubation of eggs andhandraisingof young bymaintainingequipment and applyingappropriate techniquesto insure viability, health, and survival of eggs and hatchlings. Continuouslymonitors, evaluates, andseeksto improve animal wellness.Developsobjectives,strategiesand tactics to satisfy and enrich the animals.Provides approved items and methodsin accordance withzoo policy. May serve on the enrichment committee torepresenttheir area. Conducts approved, and cooperates with existing, operant conditioning sessions to continuously assess and improve animal wellness through husbandry and health of the animals. Medicates animals according to the veterinarian's instructions toensureadequate health maintenance of the collection including measuring out medication or putting medication in the food or water.Notes levels of medication and informs supervisor of refill needs. Maintains exhibits, public areas, off-exhibit holding areas and grounds.Monitors heating systems, records temperatures; records operation of equipment, makes minor repairs, uses power tools once trained, uses landscape equipment and machinery once trained, fabricates minor exhibits and enhancements to provide attractive,safeand comfortable exhibits for zoo specimens and public areas for zoo guests. Removes snow to provide access for staff and animals. Participates in integrated pest control management as directed by the Pest Control Manager.May include, setting and clearing traps, reporting problem areas, and problem solving for exclusion. Assistsin department record-keeping bymaintainingand submitting daily keeper reports, individual care charts, census forms, enrichment calendars, ASRs/event reports, training logs to ensure consistent, and professional communicationsregardingall aspects of thecollectionsmaintenance.Uses this information to compile reports as needed. Shares skills, knowledge andexhibitpositive attitude, affect, attitude,articulationand affability, which will serve to enhance the performance of co-workers. Physical Demands Constantly moves about on foot from one animal area to another. Frequently raises/lowers, transports, and positions heavy objects such as bags of grain and bales of hay weighing up to 50 pounds from truck to ground, from ground to barrels or pallets grasping with hands and arms, tomaintainfood stock and supplies. Frequently reaches, pushes,pullsand throws objects with hands such as to open and close doors/gates, or deliver food stuffs to animals at a distance. Frequently uses good balance to climb, ascend/descend stairs and ladders, works atop rockwork, and traverses uneven or slippery exhibit terrain to clean enclosures and feed animals. Frequently stoops, kneels, or crouches to work, such as to clean, feed orobserveanimals. Frequently converses with guests,co-workersand contractors to exchangeaccurateinformation for animal welfare,educationand safety purposes. Must be able to inspect, detect andidentifyanimal health and welfare concerns and safety issues using hearing (radio). Frequently inspects,detectsandidentifiesanimal health and welfare concerns and safety issues using, sight (including color identification to see blood in stools), and smell (to detect moldy food stuffs, change in stools, etc.). Work Conditions Constantly working in outdoor climatic conditions including rain, extreme cold or heat, and humidity. Frequently working around moving mechanical parts such as hydraulic doors, fans, pumps, heaters, etc. Frequently exposed to and working in close contact with a variety of exhibit animals (including mammals, birds, reptiles, amphibians,fishand insects), animal waste, dander, feathers, hay, dust,allergensand contagious diseases. Frequently working around electric fencing. Occasionally working in small spaces with loud animals. Frequently handling toxic and/or hazardous materials for cleaning enclosures and medicating animals. Occasionally working in confined or cramped spaces. Frequently working from an elevated position. Occasionallyassistin emergencies and cope with high stress situations, e.g., Fire, hazmat, animal incident (Animal Recovery or Crowd Control Unit), human health or injury, natural disaster, criminal incident, resource loss or compromise, or emergencyassistanceto guests as directed. Minimum Job Requirements Bachelors degree or 2+ years of experience working as an animal care professional. Must be fully vaccinated for COVID-19. TB tested negative within the last 12 months before starting if working regularly in primateareas, andtested every 3 years thereafter. Good workhistory. Must speak and read English, andpossesswritten and oral communication skills to understand instructions and information of a technical nature. Must have a valid drivers' license in good standing and be able to drive a full-size vehicle on public roads. Must have the ability and willingness to enhance the knowledge and skills needed to provide professional animalcare. Must have the ability and willingness to function independently and as a member of a team. Must have the ability to work for extended periods in harsh climatic conditions. Must have the ability to work safely around dangerous animals, chemicals, and around animals with contagious diseases. Must have no allergies, diseases, or conditions that would prevent working in any area of the Zoos. Must be capable of basic math. Must be able to withstand physical hardships associated with duties,i.e.animal restraint. Must be able to lift at least 50 lbs. Ability to use hand and small power tools. Must be able and willing to work weekends, holidays, and overtime. Zoo New England is an Equal Opportunity Employer by Choice NO PHONE CALLS PLEASE

The Facilities Technician performs manual labor as it relates to the repair and maintenance of buildings, grounds, and equipment at Stone Zoo. Repair or modification of existing exhibits and construction of new exhibits in accordance with the instructions provided by the Facilities Supervisor or Director. Ability to meet maintenance deadlines, work in a team environment as well as work independently with minimum supervision. Must be able to work in indoor and outdoor environments. Must be able to perform physical labor as defined by the projects at hand. Must be able to work weekend days and holidays on a rotating basis. Must be able to comply with ZNE's essential staff requirements during emergency situations. Duties & Responsibilities Ability to work in web-based work order system. Ability to complete work orders and preventative maintenance, including, but not limited to, Electrical troubleshooting, Carpentry repair, Plumbing troubleshooting, HVAC and Welding. Use of power and hand tools including, but not limited to: saws, drills, planers, and ladders. Making repairs to existing structures and exhibits. Perform new construction following building codes. Working independently and in team settings. Ability to communicate in a professional manner to Zoo guests and employees. Will require use of operating equipment including but not limited to, mini-trucks, full-size trucks, dump trucks and golf carts. Working outside in changing weather conditions. Emergency response and snow removal outside of normal operating hours. Computer skills including email, Microsoft office, Internet, CMMS Programs, Building Engines, Fleetio, etc. Minimum Job Requirements 2 years of experience as a maintenance technician. Ability to communicate in English, both verbally and in writing. Must have a valid driver's license in good standing. Ability to work outside in changing weather conditions. Must be available for 24 hour on call as needed. Ability to work evenings, weekends, and holidays Ability to lift and carry items up to 50 pounds. Perform all other duties such as snow removal as requested. Ability to work at both Franklin Park and Stone Zoo. Must be able to respond to on-call situations when scheduled. Preferred Job Requirements High School Diploma or equivalent Previous Work Order Management System Experience Trade Certifications Massachusetts hoisting license and heavy equipment operation Zoo New England is an Equal Opportunity Employer by Choice NO PHONE CALLS PLEASE