New England Life Care jobs - 41 jobs

Job Description NELC is rapidly expanding the number of hospitals it serves and is participating with its hospital members in the implementation of several new population health and disease management programs for which care is provided in the home. NELC is seeking talented staff to keep pace with our growth. New England Life Care is hiring a Full Time Intake Educator/Trainer to support our growth. We're looking for some that has experience, enjoys a fast-paced environment, knows how to provide a top-notch customer experience, and someone that's capable of traveling to different branch locations to conduct training for our expanding workforce. If you have passion for training and want to use your experience to educate others, this may be the position you have been looking for! This position is 40 hours per week and has a rotating weekday schedule. The ideal candidate for this position must be able to train onsite in either Woburn, Massachusetts or Canton, Massachusetts. Occasional travel will also be required to Concord, New Hampshire and Portland, Maine. Benefits: Health Insurance Dental Insurance Vision Insurance Generous employer-matched 403b savings program Company paid: Life insurance, Short- and long-term disability insurance Paid Time Off And much more! Job Responsibilities Responsible for educating new hires on the roles and responsibilities of the Intake, Insurance Verification and Medical Records Dept. This includes but is not limited to processing new and existing referrals, time commitments, coordination with external depts., verification of insurance, document scanning and attachment to records. Educates new employees on NELC programs, member initiatives and member process flow. Ensures current knowledge of EMR and Referral Management System. Responsible for notifying the Intake Director of any educational deficiencies. Assist the manager with the on boarding of new hires. Responsible for training new employees on department policies and procedures. Responsible for developing a training schedule that includes all areas of Intake/Insurance/MRC. Responsible for Auditing of New Employee's performance as well as randomized audits on all employees within the department on a biannual basis. In conjunction with the hiring manager, develops the corrective action (PDSA) for opportunities identified through auditing. Responsible for assisting in the implementation of process improvement and following through to completion. Coordinates off-site visits with Liaison, field nurse and IRC for all Intake staff as part of Intake on boarding. Develop and maintain all training manuals for Intake and MRC. Assist in obtaining access to hospital EMR's for Intake/Insurance staff and maintain a current list of all staff members and their access. Takes the initiative to meet internal and external customer needs in a timely and courteous manner; maintains a high level of customer satisfaction; follows up on customer complaints/concern as directed by the manager. Collaborate with other Trainers/Auditors in developing skills and creative tools with other trainers within NELC. Works closely and actively participates with assigned committees and initiatives. Schedules meetings, coordinates logistics, prepares timely meeting notes and coordinates follow up. Required Qualifications / Skills Associates Degree in Business Administration or equivalent experience required; Bachelor's Degree in Business Administration preferred. Industry Certificates for job related topics, as well as continued education in training a plus. A minimum of 5 years experience in healthcare provider's business office setting, involved in the registration of patients, verification of Third-Party Insurance benefits helpful. A minimum of 3 years experience working in the role of Intake Coordinator at NELC or equivalent environment. A strong understanding of insurance plans, both government and commercial and medical terminology Working knowledge of Home Infusion Therapy preferred. Preferred Skills: Excellent communications (verbal and written) and interpersonal skills required in order to interpret and explain policies and procedures Demonstrated ability to maintain confidentiality of patient information required. Excellent organizational skills with attention to detail required. Ability to work independently as well as part of a team. Demonstrated ability to identify research and solve problems required. Ability to research and resolve problems independently; detail orientated. ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE

Join our award winning culture as we serve members in your area! Out of our Wausau office serving members in and around Stevens Point, WI Rapids and Marshfield . The Care Manager (CM), as part of an interdisciplinary team (IDT) with a RN Care Manager (RN CM), serves Lakeland Care's (LCI) members, the frail elderly, adults with physical disabilities, and adults with intellectual/developmental disabilities. The Care Manager provides care management and service coordination to LCI members. The Care Manager arranges for provision of services and supports based on a comprehensive assessment of the member's identified outcomes and needs. The IDT monitors the provision of services based on the member-centered plan per LCI policy and procedures, and Department of Health Services (DHS) contract requirements. Position requires traveling in the field/community visiting members. Responsibilities & Competencies: Coordinate and participate in home visits and care conferences involving the member, their supports, and providers. Collaborate with RNCM to coordinate acute and primary care services, care transitions, and related follow-up care. Conduct in-person comprehensive, strengths-based assessment of the member's outcomes, needs and risks; perform reassessment as condition changes. Develop, coordinate, monitor and evaluate the members' outcome-based member-centered plans, considering cost and effectiveness in authorizing services and choosing providers. Implement risk mitigation strategies to promote the member's health, safety and independence while respecting the member's rights to appeal and grieve. Maintain member records as required by DHS contract and LCI policy. Build and maintain an effective and collaborative working relationship with RNCM partner and various departments/stakeholders. Participate in team meetings and on-going trainings to stay abreast of policies, procedures, and state/federal regulations. Maintain the confidentiality of member information and protected health information (PHI) in accordance with HIPAA and state/federal regulations. Requirements Certified Social Worker in the State of Wisconsin with a minimum of one (1) year experience working with at least one of the family care target populations, OR A four-year bachelor's degree or more advanced degree in Human Services or related field with one (1) year experience working with at least one of the family care target populations, OR A four-year bachelor's degree or more advanced degree in any other area than Human Services with a minimum of three (3) years' experience working with at least one of the family care target populations. Working knowledge of computers, computer programs, typing, and data entry. Ability to access members' homes which are not required to comply with the ADA regulations. Ability to multi-task and work in a fast-paced environment. Ability to lift up to 25lbs. Current driver's license, acceptable driving record and proof of adequate insurance. --------------------------------------------------------------------------------------------------- Lakeland Care is a Wisconsin-based non-profit organization that focuses on creating a world we all want to live in. With long-standing roots as a managed care organization (MCO), we provide long-term care services to eligible elders and individuals with physical and intellectual or developmental disabilities. Currently we serve members in 22 counties and have 11 offices throughout the Central to North East region of Wisconsin. Our Mission Empowering individuals. Strengthening communities. Inspiring futures. Our Vision To create a world we all want to live in. Our Core Values Kindness - We believe kindness is always possible and that no compassionate act is ever wasted. Inclusion - We believe that open hearts and open minds are the only path to a brighter future. Trust - We believe that honesty is still in style and that promises still have power. We are an equal employment opportunity employer functioning under an Affirmative Action Plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We are an organization that participates in E-Verify.

Job Description NELC is one of the fastest growing home infusion therapy services company in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 57 hospital systems in Maine, New Hampshire, Massachusetts, and Vermont. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our member hospitals, NELC provides patient focused care. For more information, visit our website at ******************* New England Life Care currently has openings for full time Intake Coordinators. These are hourly, non-exempt roles with normal Monday - Friday schedules from 8am - 5pm. Once fully trained, there is a requirement to participate in the with weekend rotation, which is typically once every three to six weeks. Training is 100% on site. Partial work from home may be available after fully trained. Summary: The is an entry level position, with responsibility for comprehensive coordination of care for NELC patients receiving home infusion therapy. This position will have a Sr. Intake Coordinator designated as an official mentor. The Intake Coordinator position has a Career Ladder in place. Candidates who achieve excellent performance in their job duties, who demonstrate a commitment to personal development, participation in department and company strategic programs and projects, who develop superior working relationships inside and outside the department and who show a commitment to the success of the department are eligible for promotion to the following positions: Senior Intake Coordinator - Candidates who meet defined goals, objectives, and accomplishments and who demonstrate engagement and ownership of departmental and organization activities would generally expect to be promoted in 2-5 years to: Lead Intake Coordinator - Candidates who are part of the department leadership team and who have responsibility for advanced departmental, company and member hospital engagement. Benefits: Health insurance Career Ladders Dental insurance Vision insurance Generous employer-matched 403b savings program Company paid: Life insurance, Short- and long-term disability insurance Paid time off And much more! Primary Responsibilities: Accurately compiles the initial Patient Profile for each therapy and distributes it to the appropriate members of the healthcare team for processing. Responsible for answering all incoming phones for Intake Workgroup and ensuring all calls are documented in an email to appropriate staff and documenting in patient file where appropriate. Communicates effectively with pharmacy, reimbursement, materials management and delivery staff regarding new referrals and ongoing patient issues. All communication will be clearly documented in patient file. Works collaboratively with the Liaison/Care Coordination team to ensure efficient discharge. Effectively communicates patient requirements and changes in patient status to appropriate members of infusion and reimbursement teams as well as the internal/external Nursing staff involved in meeting the patient's home health needs. Comprehensively documents all patient related information / conversations in patient's clinical record as updates are presented to Intake staff. Communicates all changes in patient supply requirements to Pharmacy and Patient Service Representative (PSR) for any active patient resuming therapy. Responsible for documenting and processing the requested delivery through SOP S015 - (Time Commitment Process). Responsible for updating any errors in patient file that is presented through daily reports (i.e., updating Referral sources; updating Access, etc...) Follows NELC policies & procedures in the normal conduction of company business. Will develop skills in understanding insurance coverage with the guidance of Senior Intake Coordinator and/or Supervisor. Professional Requirements: Good Communication skills both verbally and written Good organizational skills Good customer service skills Attention to detail Positive, team player a must. Must be able to work holidays on a rotating schedule. Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Power Point, Outlook) Preferred Experience Knowledge of HIPAA Privacy and Security Regulations 4-5 years healthcare administrative experience Associates degree Medical terminology ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE Monday - Friday schedules from 8am - 5pm. Once fully trained, there is a requirement to participate in the with weekend rotation, which is typically once every three to six weeks.

Job Description New England Life Care (NELC) is one of the fastest growing home infusion therapy companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care. New England Life Care has and continues to build a diverse, inclusive, and authentic workplace, so if you're energized by this opportunity, but your experience doesn't support every qualification in the job posting, we encourage you to apply! You still may be the person we are looking for! New England Life Care currently has a Remote Authorization Specialist position available. The normal schedule is Monday - Friday from 8:30am to 5:00pm. The ideal candidate for this role will have at least three years of authorization or billing experience. **Only hiring for this remote role in the following states: Maine, Massachusetts, New Hampshire, Maryland, North Carolina, Connecticut, and Florida** Job Summary: The Remote Authorization Specialist is responsible for obtaining and maintaining prior authorization status for NELC patient medications/therapies. The authorization specialist works closely with the clinical review department to obtain documentation needed to complete the authorization process. The authorization specialist also obtains needed documentation to support the billing department in meeting payer requirements for patient accounts. Career Ladders: NELC's reimbursement department offers career ladders to Authorization Specialists. Candidates who achieve excellent performance in their job duties, who demonstrate a commitment to personal development, participation in department and company strategic programs and projects, who develop superior working relationships inside and outside the department and who show a commitment to the success of the department are eligible for promotion to the following positions: Authorization Specialist- represents an entry level position into the department. Candidates who meet defined goals, objectives and accomplishments can generally expect to be promoted in 2-3 years to: Senior Authorization Specialist - Candidates who meet defined goals, objectives, and accomplishments and who demonstrate engagement and ownership of departmental and organization activities would generally expect to be promoted in 4-5 years to: Lead Authorization Specialist - Candidates who are part of the department leadership team and who have responsibility for advanced departmental, company and member hospital engagement. Benefits: Remote position Room for growth and potential for advancement Health insurance Dental insurance Vision insurance Generous employer-matched 403b savings program Company paid: Life insurance, Short- and long-term disability insurance Paid time off And much more! Responsibilities: Achieve performance appraisals with "meets expectations" or better Maintain a good record of attendance and punctuality No Performance management deficiencies in the period Demonstrate independence and competence to follow Authorization Request process for all payers. Demonstrate independence and competence to follow the Re-Authorization process Demonstrate independence and competence to follow the Specialty process Demonstrate independence and competence on all MOA's and therapies Demonstrate independence and competence and ability to Authorize all services, document and communicate accurately on all changes of service, in CPR+ and to appropriate departments. Demonstrate independence and competence and ability to work through a TO DO without the need for extended timeframes. Demonstrates the ability to work within a team and independently with confident communication skills and exceptional customer service skills. Completes three continuing education programs in the period specifically related to professional development, LEAN and/or leadership development. Education: High School Diploma, or equivalent required. Minimum of 2 years authorization, reimbursement or claims processing experience required. Practical experience with medical terminology; CPT, ICD-9 and HCPC coding preferred. Practical experience with Medicare, Medicaid and third-party payor contracts preferred Knowledge of HIPAA Privacy and Security requirements preferred. Skills: Excellent organizational skills required. Basic accounting transaction/analyst skills required. Demonstrated ability to identify research and solve problems required. Ability to work independently as well as part of a team required. Practical experience with Microsoft computer systems and applications, to include Word & Excel ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE Monday - Friday from 8:30am to 5:00pm

Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Director, Finance, the Accountant will be relied on by the company for account preparation, account reconciliation, accruals, and preliminary monthly and year-end cycle closing; will demonstrate a strong understanding of general accounting principles. HOW YOU'LL SUCCEED Obtain and maintain a thorough understanding of the financial reporting and general ledger operations. Prepare monthly entries to support accurate monthly and year-end closing activities including preparation of audit schedules. Respond to inquiries from the CFO, Finance Director and vendors. Actively identify opportunities for process improvement to continuously improve work productivity, quality and efficiency of work performed. Meet all month-end closing deadlines. Provide backup support and oversee AP functions. Upload timely and accurate entries of accounts payable invoices daily. Review automated check runs, print and distribute clients' checks to check signers, and interoffice/mailing of checks. Build friendly and professional relationships with vendors; research open or unresolved invoice issues. Actively record daily bank transactions, performing monthly reconciliations of the main bank account. Perform grant-related award functions, including but not limited to expense analysis, monthly invoicing, financial reporting, labor distributions and reconciliations of budget Work with the operational team to establish grant budgets supporting grant applications. Prepare accurate and timely financial reports for donors. Maintain and verify financial, statistical, or other fiscal records related to various local, state, and federal grants. Establishes standards, ensures documentation completion, and maintains compliance with organizational standards and funding requirements. Perform specialized accounting tasks for various grants and financial reporting; prepare analyses and verify accounting records and financial data. Conduct month-end account reconciliations to ensure accurate reporting and ledger maintenance. Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE Bachelor's Degree in accounting or related field required. 2-4+ years' experience in an accounting role with demonstration of superior analytical skills required. Public accounting experience with non-profit agencies strongly preferred. Strong attention to detail. Solid written and verbal communication skills. WORKING CONDITIONS Work is normally performed in a typical interior/office/clinical work environment. Flexibility to work remote, may have required on site days as needed. While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. Requires periods of sitting, standing, telephone, and computer work. Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. Possible exposure to blood borne pathogens while performing job duties. Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen. #INDSH1

Job Description NELC is one of the fastest growing home infusion therapy services companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care. New England Life Care has and continues to build a diverse, inclusive, and authentic workplace, so if you're energized by this opportunity, we encourage you to apply! New England Life Care currently has an opening for a Nursing Field Supervisor. Although this role is largely remote and/or traveling, it is based out of our Woburn, MA branch. This is a 40 hour, 8AM - 5PM, Monday - Friday Supervisory Position. As with all supervisory roles, weekend and holiday rotations are as needed. Benefits: Health insurance Dental insurance Vision insurance Generous employer-matched 403b savings program Company paid: Life insurance, Short- and long-term disability insurance Discretionary/Unlimited PTO And much more! Primary Responsibilities: Guarantees that all nursing services are provided in a professional, safe and cost-effective manner ensuring a high level of customer satisfaction Effectively communicates and collaborates, verbally and in writing, in a timely manner, with all departments as required or necessary. Exudes and promotes a high level of trust, honesty, and integrity with all levels of the organization. Comprehensively documents all patient assessments, communication with patients, caregivers, and other members of the healthcare team in patient's electronic medical record at the time of care delivery. Inserts, maintains, troubleshoots, and discontinues (as appropriate) all types of infusion access according to NELC policies and procedures. Demonstrates and maintains competency in the use and troubleshooting of related vascular access devices, infusion equipment and supplies. Participates in Administrative On-Call rotation for Nursing department. Oversees Territory Management for staff and provides ongoing evaluation and adjustment of territories to meet the needs of the individual caseload and patient territories to enhance overall productivity and efficiency. Provides appropriate guidance and supervision of nursing staff in the delivery of pt care accordance to NELC Policy and Procedures, SOP's and best practice Demonstrates competency in all therapy types provided by NELC Participates in field evaluations and annual competencies for nursing staff Works in conjunction with the Nurse Educator to communicate new programs, practices, therapies and overall staff education to clinical practice and infusion nursing with the support of NELC Nurse Educator Actively participates and provides leadership to staff in performing and maintaining positive relationships and fostering a team atmosphere Conducts regular scheduled staff meetings, huddles and individual meetings with staff to communicate company updates, dept updates and overall continued communication to staff Ensures departmental compliance with all NELC policies and procedures, federal, state and JCAHO regulations/standards. Ensures compliance with all company and regulatory documentation requirements with includes but not limited to comprehensive clinical documentation, clinical and home health licensure documentation, timely physician order documentation, performance improvement activity documentation, and human resources records documentation Oversees and when necessary, participates in coordination and administration of patient care. Participates in interviewing potential NELC staff members following EEOC guidelines. Evaluates and supports the development of new staff members Educational / Professional Requirements: Proficient with Microsoft Office suite including: Outlook, Word, Excel, and Teams Minimum of two (2) years acute care, vascular access, home infusion experience. Previous home health nursing, home infusion and vascular access experience preferred. Regulatory Requirements: Active Registered nurse licensure in all states serviced by the assigned regional team Current BLS Certification required. Valid driver's license with acceptable driving record required. Willingness to learn or working knowledge of the OSHA, CDC, state and federal regulations Willingness to learn or working knowledge of HIPAA Privacy and Security Regulations Willingness to learn or working knowledge of the Joint Commission accreditation process and standards ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE Monday - Friday from 8am until 5pm. As with all supervisory roles, weekend and holiday rotations are as needed.

Job Description MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking passionate physical therapists to join our team. Attractive Compensation and Benefits Package, with: Ability to increase your compensation within your first 6 months of employment Opportunities for performance bonuses Attractive benefits package including medical, dental, vision, life, and 401K with company match Generous paid time off Career Development and Advancement, through our: One-on-one mentorship program, with a licensed OT, to support your clinical and career growth to support your clinical and career growth Structured onboarding and training program with guidelines and timelines through the first 90 days Structured Career Path, with clear opportunities to increase your compensation as you progress Innovative Continuing Education Program, including an OT Special Interest Group, which creates a collaborative environment and community for our OTs Do Meaningful Work, as we strive to improve the way MSK Healthcare is delivered, by: Driving an outstanding patient experience and contributing to our 99% patient satisfaction score Supporting our commitment to building healthier communities Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling What You Will Bring: A passion for providing high quality care and improving the way MSK healthcare is delivered A drive to help our patients, team members, and communities achieve their full potential An inherent focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you find your ideal contract; with over 50 years of combined experience. Markets have changed, but Ventura MedStaff has maintained a leader in the forefront of Therapy, Allied and Nursing opportunities. Our recruiters are here to help answer your questions and provide you with the most up to date information. Contracts run 8-13 weeks, with 36-40-hour guarantees, flexible start dates, and a mix of schedules. Contact one of our dedicated Recruiters to discuss more details. Ventura MedStaff benefits represent the care and compassion we provide for our clients. •\tHealth, dental, vision, life, disability benefits and 401k •\tTax free stipends when applicable •\tGym discounts •\tWeekly pay •\t$750. 00 referral bonus Please apply or contract us at: www. venturamedstaff. com or ************

Job Description New England Life Care (NELC) is one of the fastest growing home infusion therapy services companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care. New England Life Care has a rich history of building a diverse, inclusive, and authentic workplace. In this tradition, we are hiring a Director of Pharmacy Operations to join our growing team! This is a full-time, salaried, exempt leadership position. Job Summary: The Director of Pharmacy Operations (DPO) is a senior leader responsible for multi-site operational oversight of all NELC pharmacy locations. Reporting to the Chief Pharmacy Officer (CPO), the DPO ensures safe, efficient, and compliant delivery of home infusion and sterile compounding services while supporting the strategic initiatives of the pharmacy department. This role bridges corporate strategy and operational execution, providing guidance to branch-level directors, managers, pharmacists, and technicians, and ensuring standardized practices, workflow efficiency, quality assurance, and regulatory compliance across all sites. The DPO plays a critical role in driving operational performance, patient safety, and a high-reliability culture across NELC's multi-site pharmacy operations. Benefits: Health Insurance Dental Insurance Vision Insurance Generous employer-matched 403b savings program Company paid: Life insurance, Short- and long-term disability insurance Discretionary/Unlimited Paid Time Off Hybrid role: approximately 70% remote and 30% on-site across NELC locations. And much more! Primary Job Responsibilities: Oversee daily pharmacy operations across all NELC sites, including sterile compounding, order processing, and inventory management. Ensure consistent, high-quality sterile compounding, environmental monitoring, and staff competency. Implement corporate policies, procedures, and quality improvement initiatives. Monitor KPIs and workflow metrics; implement corrective actions as needed. Optimize staffing models, resource allocation, and cross-site coordination. Resolve operational issues, support emergency escalations, and drive continuous improvement. Regulatory Compliance & Quality Assurance: Ensure compliance with federal, state, and local regulations, including state Boards of Pharmacy, USP / standards, DEA requirements, and accrediting agency standards. Lead quality assurance programs, audits, corrective action plans, and risk-mitigation strategies. Ensure proper adherence to 340B program requirements and documentation in coordination with the 340B advisory committee. Maintain continuous readiness for inspections, accreditation surveys, and internal audits. Clinical Oversight & Patient Safety: Support the CPO in developing, implementing, and monitoring enterprise clinical programs. Provide oversight of compounding, dispensing, and patient-care practices across all locations. Guide branch directors, managers, pharmacists, and staff in safe, effective medication management. Monitor clinical and operational safety programs to ensure high-reliability performance. Staff Leadership & Workforce Development Supervise branch directors, pharmacy managers, pharmacists, supervisors, and technicians across multiple sites. Provide coaching, mentorship, performance evaluations, and professional development. Lead succession planning and talent development initiatives. Foster a culture of accountability, teamwork, quality, and continuous improvement. Financial & Resource Management Partner with the CPO and Revenue Cycle on budgeting, expense management, and cost-effective operations. Assess staffing, equipment, and technology needs to support scalable growth. Support implementation and optimization of EMR systems, automation, and compounding technology. Contribute to cost-containment initiatives without compromising safety or quality. Technology & Systems Oversight Support multi-site deployment and optimization of automation, EMR/compounding systems, and environmental monitoring. Collaborate with IT and data teams to enhance workflow efficiency and operational analytics. Collaboration & Stakeholder Engagement Build strong relationships with member hospitals, regulators, and internal stakeholders. Coordinate with nursing, clinical, and administrative teams to ensure seamless patient-care transitions. Participate in long-term planning and service-line enhancements aligned with CPO goals. Strategic Initiatives Translate enterprise strategy into operational execution across all sites. Support initiatives such as formulary management, service expansion, and population health programs. Identify opportunities for innovation, standardization, and operational efficiency. Contribute to multi-site workflow alignment, training development, and quality initiatives. Required Qualifications: Bachelor of Science in Pharmacy (BS Pharmacy) or Doctor of Pharmacy (PharmD). Active pharmacist license or eligibility for pharmacist licensure in all states with a NELC pharmacy location. Minimum 5-7 years of progressive pharmacy leadership experience, ideally in multi-site, home infusion, sterile compounding, or specialty pharmacy operations. Strong operational, financial, and regulatory expertise. Demonstrated ability to lead multi-site teams, oversee complex projects, and drive performance improvement. Excellent communication, collaboration, analytical, and problem-solving skills. Preferred Qualifications: Advanced degree (e.g., MBA, MHA, MS, or equivalent). Advanced pharmacy certification (e.g., BPS Board Certification). Experience with EMR systems, pharmacy automation, and medication-management technologies. Knowledge of clinical nutrition support or specialty pharmacy operations. Experience in non-profit, hospital-affiliated, or member-owned healthcare organizations. Prior multi-site operational leadership in a regulated pharmacy environment. Experience with 340B program management. Key Competencies Multi-Site Operational Leadership Regulatory & Quality Assurance Expertise Clinical Oversight & Patient Safety Staff Leadership & Talent Development Technology & Systems Optimization Financial & Resource Management Collaboration & Stakeholder Engagement Strategic Planning & Process Improvement Work Environment Hybrid role: approximately 70% remote and 30% on-site across NELC locations. Responsible for off-hours operational escalation and leadership support. Routine regional travel for site visits, meetings, and stakeholder engagement. ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE

We're growing - Join our award winning culture as we serve members in your area! The RN Care Manager (RN CM), as part of an interdisciplinary team (IDT) with a Care Manager, serves Lakeland Care's (LCI) members, the frail elderly, adults with physical disabilities, and adults with intellectual/developmental disabilities. The RN Care Manager does not provide hands-on care; it provides care management and service coordination to LCI members. The RN care manager arranges for provision of services and supports based on a comprehensive assessment of the member's identified outcomes and needs. The IDT monitors the provision of services based on the member-centered plan per LCI policy and procedures, and Department of Health Services (DHS) contract requirements. Position requires traveling in the field/community visiting members. Responsibilities & Competencies: Coordinate and participate in home visits and care conferences involving the member, their supports, and providers. Coordinate acute and primary care services, care transitions, and related follow-up care. Conduct in-person comprehensive, strengths-based assessment of the member's outcomes, needs and risks; perform reassessment as condition changes. Develop, coordinate, monitor and evaluate the members' outcome-based member-centered plans, considering cost and effectiveness in authorizing services and choosing providers. Implement risk mitigation strategies to promote the member's health, safety and independence while respecting the member's rights to appeal and grieve. Maintain member records as required by DHS contract and LCI policy. Build and maintain an effective and collaborative working relationship with Care Manager partner and various departments/stakeholders. Participate in team meetings and on-going trainings to stay abreast of policies, procedures, and state/federal regulations. Maintain the confidentiality of member information and protected health information (PHI) in accordance with HIPAA and state/federal regulations. Provide nursing care in accordance with the Nurse Practice Act. Requirements Current License to practice as a Registered Nurse in the State of Wisconsin. Bachelor's degree in nursing strongly preferred. Two (2) or more years of skilled nursing experience preferred, ideally in gerontology/disabilities and/or home care. Ability to access members' homes which are not required to comply with the ADA regulations. Ability to lift up to 25lbs. Current driver's license, acceptable driving record and proof of adequate insurance. ------------------------------------------------------------------------------------------------- Lakeland Care is a Wisconsin-based non-profit organization that focuses on creating a world we all want to live in. With long-standing roots as a managed care organization (MCO), we provide long-term care services to eligible elders and individuals with physical and intellectual or developmental disabilities. Currently we serve members in 22 counties and have 11 offices throughout the Central to North East region of Wisconsin. Our Mission Empowering individuals. Strengthening communities. Inspiring futures. Our Vision To create a world we all want to live in. Our Core Values Kindness - We believe kindness is always possible and that no compassionate act is ever wasted. Inclusion - We believe that open hearts and open minds are the only path to a brighter future. Trust - We believe that honesty is still in style and that promises still have power. We are an equal employment opportunity employer functioning under an Affirmative Action Plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We are an organization that participates in E-Verify.

Job Description RETAIL PHARMACY TECHNICIANS ARE HIGHLY ENCOURAGED TO APPLY. WE WILL TRAIN ALL SKILL LEVELS NELC is one of the fastest growing home infusion therapy services companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care. New England Life Care has and continues to build a diverse, inclusive, and authentic workplace, so if you're energized by this opportunity, but your past experience doesn't support every qualification in the job posting, we still encourage you to apply! You still may be the person we are looking for! We pride ourselves in training all new hires and those employees transitioning into a new career field. We have full-time Pharmacy Technician positions available. These positions would train you on the nuances of being a Pharmacy Technician within a Home Infusion Pharmacy, which is less customer service centric than traditional retail pharmacies, allows you to only work at one location, offers a more stable schedule, and has room for advancement. We train all new hires, regardless of your professional background. All applicants are encouraged to apply. ***Under the supervision and direction of a Licensed Pharmacist, the person in this position will first be trained to be responsible for the preparation of sterile infusion medications using aseptic technique and assisting the pharmacist in the operational tasks of conducting a home infusion pharmacy. Benefits: Career Ladders Health insurance Dental insurance Vision insurance Generous employer-matched 403(b)-retirement savings program Company paid: Life insurance, Short- and long-term disability insurance Paid time off And much more! Primary Duties will include: Assisting the pharmacist(s) in providing pharmaceutical care for patients ranging in age from newborn to elderly. Learning to identify and understand the variable dosage requirements of different age groups. You'll be encouraged to consult with the pharmacist if questions / concerns arise. Learning to maintain the proper aseptic technique within the LAFW/BSC in accordance to local, state and federal regulations. Accurately preparing intravenous solutions and admixtures in a timely manner according to NELC policies and procedures. Accurately labeling, packaging and storing products prior to shipment to patients. Maintaining pharmacy and clean room in a clean, organized and well stocked manner according to NELC policies and procedures. Assisting with daily, weekly, and monthly Quality Assurance activities including but not limited to temperature monitoring of product environment. Both positions also require the lifting of 35-pound boxes of fluid to supply the needs of the clean room compounding processes. The Pharmacy Technician is also primarily responsible for restocking inventory (in the form of 35-pound boxes) as it is delivered on pallets. Assisting in the completion of quarterly inventory counts as required. Following NELC policies and procedures in the normal conduction of company business. Other duties / projects as assigned by direct supervisor. Requirements: High School Diploma or equivalent Certification/Licensure as Pharmacy Technician as required by state specific Board of Pharmacy regulations WITHIN ONE YEAR OF HIRE DATE Ability to perform accurate dosage calculations when filling various prescriptions for all age populations. Ability to communicate effectively with all levels of personnel and customers Excellent organizational skills Knowledge / practical experience with microcomputer systems such as Microsoft Office (Word, Excel, Power Point, Outlook) Dependability in attendance and job performance Excellent customer service skills Preferred Experience: One (1) year (minimum) experience in IV admixtures using an IV laminar flow hood in hospital or homecare setting preferred, but not mandatory. ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE

Job Description New England Life Care (NELC) is one of the fastest growing home infusion therapy companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care. New England Life Care has and continues to build a diverse, inclusive, and authentic workplace, so if you're energized by this opportunity, but your experience doesn't support every qualification in the job posting, we encourage you to apply! You still may be the person we are looking for! New England Life Care currently has openings for Per Diem Infusion Nurses in Southern Maine, the North Shore area of Massachusetts, and the New Hampshire Seacoast area due to business expansion. The ideal candidates for this position have excellent interpersonal skills, strong desires to care for patients, and flexible schedules. These nurses will primarily provide service to patients for 1-2 days per week, Monday through Friday. A $3.50 per hour differential will be added for any weekend coverage. There is no on-call requirement. Job Summary: The person in this position is responsible for the provision of direct patient care to home infusion therapy patients in conjunction with physician orders. Establishes, implements, and revises, as needed, a plan of treatment that meets each patient's specific needs and follows Joint Commission, federal and state regulations, reimbursement guidelines and NELC policies and procedures. Benefits: Health insurance Dental insurance Vision insurance Generous employer-matched 403b savings program Mileage Reimbursement Company paid: Life insurance, Short- and long-term disability insurance Paid time off And much more! Primary Responsibilities: Accurately performs initial and ongoing patient assessments of home infusion therapy patients. Provides comprehensive initial and ongoing patient and caregiver education relating to the prescribed home infusion therapy. Demonstrates competency in the aseptic administration and monitoring of all therapy types provided by NELC. Effectively communicates changes in patient status to appropriate members of infusion and reimbursement teams verbally and in writing (progress notes, e-mail, etc.) in a timely manner. Comprehensively documents all patient assessments and communication with patients, caregivers, and other members of the healthcare team in each patient's record. Inserts, maintains / troubleshoots, and discontinues (as appropriate) all types of infusion access according to NELC policies and procedures. Maintains and demonstrates competency in the use and troubleshooting of infusion equipment and supplies. Participates in case conferences as needed. Required Education: Bachelor's or Associates Degree in Nursing or diploma with equivalent experience. Minimum of two (2) years acute care experience. Previous home health nursing experience preferred. Previous Home Infusion Therapy experience preferred. Regulatory Requirements: R.N. license in good standing in the state(s) where providing care / services Current BLS Certification. Valid driver's license. Excellent driving record. Knowledge of HIPAA Privacy and Security Regulations preferred. Knowledge of the Joint Commission accreditation process and overall JC standards preferred. Skills and Requirements: Excellent patient assessment skills required. Working / practical knowledge of home infusion therapy administration / equipment use preferred. Ability to communicate effectively with all customers and members of the healthcare team verbally and in writing. Good interpersonal skills required. Good organizational skills required. Ability to work independently as well as being a part of a team. Working / practical knowledge of microcomputer systems including patient documentation systems, Microsoft Office (Word, Excel, Outlook). Dependability in attendance and job performance required. ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE Flexible Per Diem Hours. NO OVERNIGHTS. NO ON-CALL REQUIREMENT.

Job Description NELC is one of the fastest growing home infusion therapy services company in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 57 hospital systems in Maine, New Hampshire, Massachusetts, and Vermont. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our member hospitals, NELC provides patient focused care. For more information, visit our website at ******************* New England Life Care currently has openings for full time Intake Coordinators. These are hourly, non-exempt roles with normal Monday - Friday schedules from 8am - 5pm. Once fully trained, there is a requirement to participate in the with weekend rotation, which is typically once every three to six weeks. Training is 100% on site. Partial work from home may be available after fully trained. Summary: The is an entry level position, with responsibility for comprehensive coordination of care for NELC patients receiving home infusion therapy. This position will have a Sr. Intake Coordinator designated as an official mentor. The Intake Coordinator position has a Career Ladder in place. Candidates who achieve excellent performance in their job duties, who demonstrate a commitment to personal development, participation in department and company strategic programs and projects, who develop superior working relationships inside and outside the department and who show a commitment to the success of the department are eligible for promotion to the following positions: Senior Intake Coordinator - Candidates who meet defined goals, objectives, and accomplishments and who demonstrate engagement and ownership of departmental and organization activities would generally expect to be promoted in 2-5 years to: Lead Intake Coordinator - Candidates who are part of the department leadership team and who have responsibility for advanced departmental, company and member hospital engagement. Benefits: Health insurance Career Ladders Dental insurance Vision insurance Generous employer-matched 403b savings program Company paid: Life insurance, Short- and long-term disability insurance Paid time off And much more! Primary Responsibilities: Accurately compiles the initial Patient Profile for each therapy and distributes it to the appropriate members of the healthcare team for processing. Responsible for answering all incoming phones for Intake Workgroup and ensuring all calls are documented in an email to appropriate staff and documenting in patient file where appropriate. Communicates effectively with pharmacy, reimbursement, materials management and delivery staff regarding new referrals and ongoing patient issues. All communication will be clearly documented in patient file. Works collaboratively with the Liaison/Care Coordination team to ensure efficient discharge. Effectively communicates patient requirements and changes in patient status to appropriate members of infusion and reimbursement teams as well as the internal/external Nursing staff involved in meeting the patient's home health needs. Comprehensively documents all patient related information / conversations in patient's clinical record as updates are presented to Intake staff. Communicates all changes in patient supply requirements to Pharmacy and Patient Service Representative (PSR) for any active patient resuming therapy. Responsible for documenting and processing the requested delivery through SOP S015 - (Time Commitment Process). Responsible for updating any errors in patient file that is presented through daily reports (i.e., updating Referral sources; updating Access, etc...) Follows NELC policies & procedures in the normal conduction of company business. Will develop skills in understanding insurance coverage with the guidance of Senior Intake Coordinator and/or Supervisor. Professional Requirements: Good Communication skills both verbally and written Good organizational skills Good customer service skills Attention to detail Positive, team player a must. Must be able to work holidays on a rotating schedule. Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Power Point, Outlook) Preferred Experience Knowledge of HIPAA Privacy and Security Regulations 4-5 years healthcare administrative experience Associates degree Medical terminology ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE Monday - Friday schedules from 8am - 5pm. Once fully trained, there is a requirement to participate in the with weekend rotation, which is typically once every three to six weeks.

Job Description New England Life Care (NELC) is one of the fastest growing home infusion therapy companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care. New England Life Care has and continues to build a diverse, inclusive, and authentic workplace, so if you're energized by this opportunity, but your experience doesn't support every qualification in the job posting, we encourage you to apply! You still may be the person we are looking for! New England Life Care currently has a Remote Authorization Specialist position available. The normal schedule is Monday - Friday from 8:30am to 5:00pm. The ideal candidate for this role will have at least three years of authorization or billing experience. **Only hiring for this remote role in the following states: Maine, Massachusetts, New Hampshire, Maryland, North Carolina, Connecticut, and Florida** Job Summary: The Remote Authorization Specialist is responsible for obtaining and maintaining prior authorization status for NELC patient medications/therapies. The authorization specialist works closely with the clinical review department to obtain documentation needed to complete the authorization process. The authorization specialist also obtains needed documentation to support the billing department in meeting payer requirements for patient accounts. Career Ladders: NELC's reimbursement department offers career ladders to Authorization Specialists. Candidates who achieve excellent performance in their job duties, who demonstrate a commitment to personal development, participation in department and company strategic programs and projects, who develop superior working relationships inside and outside the department and who show a commitment to the success of the department are eligible for promotion to the following positions: Authorization Specialist- represents an entry level position into the department. Candidates who meet defined goals, objectives and accomplishments can generally expect to be promoted in 2-3 years to: Senior Authorization Specialist - Candidates who meet defined goals, objectives, and accomplishments and who demonstrate engagement and ownership of departmental and organization activities would generally expect to be promoted in 4-5 years to: Lead Authorization Specialist - Candidates who are part of the department leadership team and who have responsibility for advanced departmental, company and member hospital engagement. Benefits: Remote position Room for growth and potential for advancement Health insurance Dental insurance Vision insurance Generous employer-matched 403b savings program Company paid: Life insurance, Short- and long-term disability insurance Paid time off And much more! Responsibilities: Achieve performance appraisals with "meets expectations" or better Maintain a good record of attendance and punctuality No Performance management deficiencies in the period Demonstrate independence and competence to follow Authorization Request process for all payers. Demonstrate independence and competence to follow the Re-Authorization process Demonstrate independence and competence to follow the Specialty process Demonstrate independence and competence on all MOA's and therapies Demonstrate independence and competence and ability to Authorize all services, document and communicate accurately on all changes of service, in CPR+ and to appropriate departments. Demonstrate independence and competence and ability to work through a TO DO without the need for extended timeframes. Demonstrates the ability to work within a team and independently with confident communication skills and exceptional customer service skills. Completes three continuing education programs in the period specifically related to professional development, LEAN and/or leadership development. Education: High School Diploma, or equivalent required. Minimum of 2 years authorization, reimbursement or claims processing experience required. Practical experience with medical terminology; CPT, ICD-9 and HCPC coding preferred. Practical experience with Medicare, Medicaid and third-party payor contracts preferred Knowledge of HIPAA Privacy and Security requirements preferred. Skills: Excellent organizational skills required. Basic accounting transaction/analyst skills required. Demonstrated ability to identify research and solve problems required. Ability to work independently as well as part of a team required. Practical experience with Microsoft computer systems and applications, to include Word & Excel ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE Monday - Friday from 8:30am to 5:00pm.

NELC is one of the fastest growing home infusion therapy services companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care. New England Life Care has and continues to build a diverse, inclusive, and authentic workplace, so if you're energized by this opportunity, we encourage you to apply! New England Life Care currently has an opening for a Nursing Field Supervisor . Although this role is largely remote and/or traveling, it is based out of our Woburn, MA branch. This is a 40 hour, 8AM - 5PM, Monday - Friday Supervisory Position. As with all supervisory roles, weekend and holiday rotations are as needed. Benefits: Health insurance Dental insurance Vision insurance Generous employer-matched 403b savings program Company paid: Life insurance, Short- and long-term disability insurance Discretionary/Unlimited PTO And much more! Primary Responsibilities: Guarantees that all nursing services are provided in a professional, safe and cost-effective manner ensuring a high level of customer satisfaction Effectively communicates and collaborates, verbally and in writing, in a timely manner, with all departments as required or necessary. Exudes and promotes a high level of trust, honesty, and integrity with all levels of the organization. Comprehensively documents all patient assessments, communication with patients, caregivers, and other members of the healthcare team in patient's electronic medical record at the time of care delivery. Inserts, maintains, troubleshoots, and discontinues (as appropriate) all types of infusion access according to NELC policies and procedures. Demonstrates and maintains competency in the use and troubleshooting of related vascular access devices, infusion equipment and supplies. Participates in Administrative On-Call rotation for Nursing department. Oversees Territory Management for staff and provides ongoing evaluation and adjustment of territories to meet the needs of the individual caseload and patient territories to enhance overall productivity and efficiency. Provides appropriate guidance and supervision of nursing staff in the delivery of pt care accordance to NELC Policy and Procedures, SOP's and best practice Demonstrates competency in all therapy types provided by NELC Participates in field evaluations and annual competencies for nursing staff Works in conjunction with the Nurse Educator to communicate new programs, practices, therapies and overall staff education to clinical practice and infusion nursing with the support of NELC Nurse Educator Actively participates and provides leadership to staff in performing and maintaining positive relationships and fostering a team atmosphere Conducts regular scheduled staff meetings, huddles and individual meetings with staff to communicate company updates, dept updates and overall continued communication to staff Ensures departmental compliance with all NELC policies and procedures, federal, state and JCAHO regulations/standards. Ensures compliance with all company and regulatory documentation requirements with includes but not limited to comprehensive clinical documentation, clinical and home health licensure documentation, timely physician order documentation, performance improvement activity documentation, and human resources records documentation Oversees and when necessary, participates in coordination and administration of patient care. Participates in interviewing potential NELC staff members following EEOC guidelines. Evaluates and supports the development of new staff members Educational / Professional Requirements: Proficient with Microsoft Office suite including: Outlook, Word, Excel, and Teams Minimum of two (2) years acute care, vascular access, home infusion experience. Previous home health nursing, home infusion and vascular access experience preferred. Regulatory Requirements: Active Registered nurse licensure in all states serviced by the assigned regional team Current BLS Certification required. Valid driver's license with acceptable driving record required. Willingness to learn or working knowledge of the OSHA, CDC, state and federal regulations Willingness to learn or working knowledge of HIPAA Privacy and Security Regulations Willingness to learn or working knowledge of the Joint Commission accreditation process and standards ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE

The Care Manager, as part of an interdisciplinary team (IDT), serves frail elders, adults with physical disabilities and adults with intellectual/developmental disabilities who are members of Lakeland Care (LCI). The team's goal is to promote the overall well-being of the members LCI serves by providing high quality, person-centered, outcome-based care. Under general direction of the Care Management Supervisor, this position provides care management and service coordination to LCI members. As a member of the IDT, the Care Manager arranges for provision of services and supports based on a comprehensive assessment of the member's identified outcomes and needs. The IDT monitors the provision of services based on the member-centered plan per LCI policy and procedures, and Department of Health Services (DHS) contract requirements. Essential Competencies: Accountability As part of an interdisciplinary team (which also includes an RN Care Manager and the member and/or legal representative), conduct a comprehensive assessment of the member's outcomes, needs and risks; and conduct a reassessment as the member's outcomes and/or condition changes. Collaborate with the RNCM to coordinate acute and primary care services, care transitions, and related follow-up care. Develop, coordinate, monitor and evaluate the members' outcome-based member-centered plans, considering cost and effectiveness in authorizing services and choosing providers. Coordinate care and benefits to ensure a comprehensive support approach, as well as on-going access to federal and state programs. Critical Thinking Implement risk mitigation strategies to promote the member's health, safety and independence while respecting the member's rights. Educate members of their rights to appeal and grieve decisions and processes and facilitate the member's participation in the appeal/grievance process. Commitment to Excellence Participate in on-going training; maintain current knowledge to ensure compliance with Federal and State regulations, LCI policy and procedure and accepted professional standards. Create and maintain member records as required by the Department of Health Services (DHS) contract and LCI policy. Interpersonal Awareness Coordinate and participate in home visits and care conferences involving the member, their supports, and providers to assess and reassess long-term care needs and coordinate appropriate interventions. Participate in the 24-hour on-call rotation as needed. Relationship Building Participate in team meetings and internal workgroups as required/requested. Organizational Regard Maintain the confidentiality of member information and protected health information (PHI) as required by State and Federal regulations, including the Health Insurance Portability and Accountability Act (HIPAA) of 1996. The duties listed above are typical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Work Relationships and Scope: The Care Management Supervisor provides general direction for this position. Decisions are made within the policies and procedures established by LCI. Significant interaction occurs with other professionals, both inside and outside of LCI. In addition to frequent and direct interaction with LCI members, this position also interacts regularly with LCI staff, and professionals, and medical personnel from outside agencies. Working Conditions: Work will be performed in external locations such as members' homes, assisted living facilities and other like settings, and remotely or in a designated office environment. Work hours are generally during normal business hours of 8:00 am - 4:30 pm; however, unscheduled evening and weekend work may occasionally be necessary to meet members' needs and/or the needs of the organization. Periodically, provides 24-hour on-call support. Travel is required frequently throughout the county where the position is based, as well as occasionally outside of the county. Requirements Qualifications: Certified Social Worker in the State of Wisconsin with a minimum of one (1) year experience working with at least one of the Family Care target populations, or A four-year bachelor's degree or more advanced degree in Human Services or related field with one (1) year experience working with at least one of the family care populations, or A four-year bachelor's degree or more advanced degree in any other area than Human Services with a minimum of three (3) years' experience working with at least one of the Family Care target populations. Working knowledge of computers, computer programs, typing, and data entry. Ability to access members' homes which are not required to comply with the ADA regulations. Ability to multi-task and work in a fast-paced environment. Ability to lift up to 25lbs. Current driver's license, acceptable driving record and proof of adequate insurance. In evaluating candidates for this position, Lakeland Care may consider a combination of education, training and experience which provides the necessary knowledge, skills, and abilities to perform the duties of the position. The education and or the experience requirement for this position may only be waived with the approval of the State as per LCI's contract.

Job Description New England Life Care (NELC) is one of the fastest growing home infusion therapy services companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care. New England Life Care has a rich history of building a diverse, inclusive, and authentic workplace. In this tradition, we are hiring a Director of Pharmacy Operations to join our growing team! This is a full-time, salaried, exempt leadership position. Job Summary: The Director of Pharmacy Operations (DPO) is a senior leader responsible for multi-site operational oversight of all NELC pharmacy locations. Reporting to the Chief Pharmacy Officer (CPO), the DPO ensures safe, efficient, and compliant delivery of home infusion and sterile compounding services while supporting the strategic initiatives of the pharmacy department. This role bridges corporate strategy and operational execution, providing guidance to branch-level directors, managers, pharmacists, and technicians, and ensuring standardized practices, workflow efficiency, quality assurance, and regulatory compliance across all sites. The DPO plays a critical role in driving operational performance, patient safety, and a high-reliability culture across NELC's multi-site pharmacy operations. Benefits: Health Insurance Dental Insurance Vision Insurance Generous employer-matched 403b savings program Company paid: Life insurance, Short- and long-term disability insurance Discretionary/Unlimited Paid Time Off Hybrid role: approximately 70% remote and 30% on-site across NELC locations. And much more! Primary Job Responsibilities: Oversee daily pharmacy operations across all NELC sites, including sterile compounding, order processing, and inventory management. Ensure consistent, high-quality sterile compounding, environmental monitoring, and staff competency. Implement corporate policies, procedures, and quality improvement initiatives. Monitor KPIs and workflow metrics; implement corrective actions as needed. Optimize staffing models, resource allocation, and cross-site coordination. Resolve operational issues, support emergency escalations, and drive continuous improvement. Regulatory Compliance & Quality Assurance: Ensure compliance with federal, state, and local regulations, including state Boards of Pharmacy, USP / standards, DEA requirements, and accrediting agency standards. Lead quality assurance programs, audits, corrective action plans, and risk-mitigation strategies. Ensure proper adherence to 340B program requirements and documentation in coordination with the 340B advisory committee. Maintain continuous readiness for inspections, accreditation surveys, and internal audits. Clinical Oversight & Patient Safety: Support the CPO in developing, implementing, and monitoring enterprise clinical programs. Provide oversight of compounding, dispensing, and patient-care practices across all locations. Guide branch directors, managers, pharmacists, and staff in safe, effective medication management. Monitor clinical and operational safety programs to ensure high-reliability performance. Staff Leadership & Workforce Development Supervise branch directors, pharmacy managers, pharmacists, supervisors, and technicians across multiple sites. Provide coaching, mentorship, performance evaluations, and professional development. Lead succession planning and talent development initiatives. Foster a culture of accountability, teamwork, quality, and continuous improvement. Financial & Resource Management Partner with the CPO and Revenue Cycle on budgeting, expense management, and cost-effective operations. Assess staffing, equipment, and technology needs to support scalable growth. Support implementation and optimization of EMR systems, automation, and compounding technology. Contribute to cost-containment initiatives without compromising safety or quality. Technology & Systems Oversight Support multi-site deployment and optimization of automation, EMR/compounding systems, and environmental monitoring. Collaborate with IT and data teams to enhance workflow efficiency and operational analytics. Collaboration & Stakeholder Engagement Build strong relationships with member hospitals, regulators, and internal stakeholders. Coordinate with nursing, clinical, and administrative teams to ensure seamless patient-care transitions. Participate in long-term planning and service-line enhancements aligned with CPO goals. Strategic Initiatives Translate enterprise strategy into operational execution across all sites. Support initiatives such as formulary management, service expansion, and population health programs. Identify opportunities for innovation, standardization, and operational efficiency. Contribute to multi-site workflow alignment, training development, and quality initiatives. Required Qualifications: Bachelor of Science in Pharmacy (BS Pharmacy) or Doctor of Pharmacy (PharmD). Active pharmacist license or eligibility for pharmacist licensure in all states with a NELC pharmacy location. Minimum 5-7 years of progressive pharmacy leadership experience, ideally in multi-site, home infusion, sterile compounding, or specialty pharmacy operations. Strong operational, financial, and regulatory expertise. Demonstrated ability to lead multi-site teams, oversee complex projects, and drive performance improvement. Excellent communication, collaboration, analytical, and problem-solving skills. Preferred Qualifications: Advanced degree (e.g., MBA, MHA, MS, or equivalent). Advanced pharmacy certification (e.g., BPS Board Certification). Experience with EMR systems, pharmacy automation, and medication-management technologies. Knowledge of clinical nutrition support or specialty pharmacy operations. Experience in non-profit, hospital-affiliated, or member-owned healthcare organizations. Prior multi-site operational leadership in a regulated pharmacy environment. Experience with 340B program management. Key Competencies Multi-Site Operational Leadership Regulatory & Quality Assurance Expertise Clinical Oversight & Patient Safety Staff Leadership & Talent Development Technology & Systems Optimization Financial & Resource Management Collaboration & Stakeholder Engagement Strategic Planning & Process Improvement Work Environment Hybrid role: approximately 70% remote and 30% on-site across NELC locations. Responsible for off-hours operational escalation and leadership support. Routine regional travel for site visits, meetings, and stakeholder engagement. ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE

RETAIL PHARMACY TECHNICIANS ARE HIGHLY ENCOURAGED TO APPLY. WE WILL TRAIN ALL SKILL LEVELS NELC is one of the fastest growing home infusion therapy services companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care. New England Life Care has and continues to build a diverse, inclusive, and authentic workplace, so if you're energized by this opportunity, but your past experience doesn't support every qualification in the job posting, we still encourage you to apply! You still may be the person we are looking for! We pride ourselves in training all new hires and those employees transitioning into a new career field. We have full-time Pharmacy Technician positions available. These positions would train you on the nuances of being a Pharmacy Technician within a Home Infusion Pharmacy, which is less customer service centric than traditional retail pharmacies, allows you to only work at one location, offers a more stable schedule, and has room for advancement. We train all new hires, regardless of your professional background. All applicants are encouraged to apply. ***Under the supervision and direction of a Licensed Pharmacist, the person in this position will first be trained to be responsible for the preparation of sterile infusion medications using aseptic technique and assisting the pharmacist in the operational tasks of conducting a home infusion pharmacy. Benefits: Career Ladders Health insurance Dental insurance Vision insurance Generous employer-matched 403(b)-retirement savings program Company paid: Life insurance, Short- and long-term disability insurance Paid time off And much more! Primary Duties will include: Assisting the pharmacist(s) in providing pharmaceutical care for patients ranging in age from newborn to elderly. Learning to identify and understand the variable dosage requirements of different age groups. You'll be encouraged to consult with the pharmacist if questions / concerns arise. Learning to maintain the proper aseptic technique within the LAFW/BSC in accordance to local, state and federal regulations. Accurately preparing intravenous solutions and admixtures in a timely manner according to NELC policies and procedures. Accurately labeling, packaging and storing products prior to shipment to patients. Maintaining pharmacy and clean room in a clean, organized and well stocked manner according to NELC policies and procedures. Assisting with daily, weekly, and monthly Quality Assurance activities including but not limited to temperature monitoring of product environment. Both positions also require the lifting of 35-pound boxes of fluid to supply the needs of the clean room compounding processes. The Pharmacy Technician is also primarily responsible for restocking inventory (in the form of 35-pound boxes) as it is delivered on pallets. Assisting in the completion of quarterly inventory counts as required. Following NELC policies and procedures in the normal conduction of company business. Other duties / projects as assigned by direct supervisor. Requirements: High School Diploma or equivalent Certification/Licensure as Pharmacy Technician as required by state specific Board of Pharmacy regulations WITHIN ONE YEAR OF HIRE DATE Ability to perform accurate dosage calculations when filling various prescriptions for all age populations. Ability to communicate effectively with all levels of personnel and customers Excellent organizational skills Knowledge / practical experience with microcomputer systems such as Microsoft Office (Word, Excel, Power Point, Outlook) Dependability in attendance and job performance Excellent customer service skills Preferred Experience: One (1) year (minimum) experience in IV admixtures using an IV laminar flow hood in hospital or homecare setting preferred, but not mandatory. ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'' EOE

Job Description MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking passionate physical therapists to join our team. Attractive Compensation and Benefits Package, with: Ability to increase your compensation within your first 6 months of employment Opportunities for performance bonuses Attractive benefits package including medical, dental, vision, life, and 401K with company match Generous paid time off Career Development and Advancement, through our: One-on-one mentorship program to support your clinical and career growth Structured onboarding and training program with guidelines and timelines through the first 90 days Structured Career Path, with clear opportunities to increase your compensation as you progress Innovative Continuing Education Program Do Meaningful Work, as we strive to improve the way MSK Healthcare is delivered, by: Driving an outstanding patient experience and contributing to our 99% patient satisfaction score Supporting our commitment to building healthier communities Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling What You Will Bring: A passion for providing high quality care and improving the way MSK healthcare is delivered A drive to help our patients, team members, and communities achieve their full potential An inherent focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.