New Mexico Educational Assistance Foundation jobs

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Digital Engagement Director to join our organization. As the Digital Engagement Director, you will manage the digital team and tools, including daily operational tasks, employee performance and development. You'll be responsible for developing and executing comprehensive marketing strategies to engage audiences across multiple digital channels and implement optimization of digital member experience through Search Engine Optimization, journey mapping, lead scoring. You will analyze audience data on optimizing digital campaign performance and efficiency to achieve Marketing goals. You will oversee digital platforms and tools including the credit union website, email marketing, mobile app reviews, video content, reputation management, and marketing automation. What You'll Do: * You'll oversee, coordinate, and assist in the daily activity of the Digital Engagement team(s) to include assignment of duties and special projects, monitoring workload and productivity, planning and prioritization, problem resolution, and develops recommendations for change or improvement. * You'll be the administrator of Marketo or any Marketing Automation System, SiteImprove or any Software as a Service (SaaS), Sitefinity or any Content Management System (CMS), and any other member interactive digital tools/software and tactics, ensuring effective functionality in alignment to desired utilization. * Develop and implement comprehensive digital engagement strategies including journey mapping and lead scoring across website and any SaaS, Marketing Automation Systems or other current digital or emerging platforms to drive audience growth and engagement in collaboration with VP of Digital, Advertising, and Operations. * Maintain customer/member journey maps within Marketo and SiteImprove to track digital touchpoints on Nusenda website to optimize the member experience, identifying trends in data based off those interactions on the website. * Maintain and optimize lead scoring model to effectively qualify new member prospects and help define, build, and implement nurture campaigns to improve conversion rates for current members. What You'll Need: * Five to eight years of similar or related experience. * Bachelor's Degree in Marketing or similar field Key Skills and Experience: * Experience in customer journey engagement and mapping, optimizing digital experience, customer growth and acquisition nurture strategy, identifying and maintaining KPIs, and lead scoring. * Experience in Marketo or similar Marketing Automation Solution, SEO tools, SaaS, Content Management System (CMS), Local Search, Reputation Marketing and Video Management Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service and we pride ourselves as being a top workplace. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. Thank you for your interest in joining the Nusenda team! Nusenda Credit Union is gearing up for a special project and as a result our Call Center is seeking temporary employees to support! This special project involves enhancing our products provided to members and providing top-notch customer service. We are on the lookout for member-oriented Call Center Representatives to join us for a 3-month temporary assignment, with the potential to become a full-time employee after the 3-month temporary assignment. What you'll do doing this 3-month period: * Assist existing and potential members with telephone requests. * Responsible for servicing members and potential members in a call center environment via phone calls. * Provide quality service on transactions and problem resolution. * Provide basic guidance for online and mobile banking navigation, including payment portal needs. * Answer questions regarding services and products to resolve problems. * Identify opportunities to educate members on appropriate services that align with financial needs. * Maintain compliance with regulations, policy, controls, and security procedures. What you'll need: * One to three years of customer service experience, call center experience preferred. * High school education or GED. Key Skills and Experience: * Effectively communicate with members appropriately in person, email etc. * Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service. * Knowledgeable in Microsoft Office and all internal systems. * Ability to adapt quickly to change and proactively communicate. Call Center Hours of operation are: * Monday-Friday 7:30am-6:00pm * Saturday 8:00-3:00pm Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve, helping them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, tuition assistance, and more! Thank you for your interest in joining the Nusenda team! We are seeking a Branch Branding Specialist to support and enhance branding across our branch network. As a Branch Branding Specialist, you will ensure consistent, impactful branding across all branch locations. You'll collaborate with cross-functional teams and the Creative Director to develop and implement branding strategies for new and existing branches. Designing large-scale visual mock-ups for wall graphics, print installations, and environmental branding is a core responsibility of this role. Other responsibilities include monitoring placement of marketing POP materials and conduct branch visits for brand compliance. Additionally, you will create promotional materials, track brand performance, and recommend improvements while driving innovative solutions to strengthen brand presence and member engagement. What you'll do: * Collaborate with Facilities, Branch Experience, Project and Process Management, and other teams to gather feedback on branch branding concerns and identify opportunities for improvement. * Conduct competitive branch market research to inform enhancements and changes. * Work closely with the Creative Director to develop and implement branch branding strategies for both existing branches and new builds. * Develop and maintain branch branding guidelines to ensure consistency in messaging, design, and brand standards. * Manage placement of marketing point-of-purchase (POP) materials and conduct regular branch visits to ensure compliance with brand standards. * Partner with marketing, design, and product teams to ensure consistent application of the credit union brand throughout the branch network. * Create promotional campaign materials that align with organizational strategy, enhancing brand engagement and awareness. * Monitor and track brand performance, making recommendations for adjustments as needed. What you'll need: * Three to five years of similar or related experience in marketing, branding, or a related field. * Bachelor's degree in business administration, Marketing, Communications, or related field. Key Skills and Experience: * Designing large-scale visual mock-ups for wall graphics, print installations, and environmental branding is a core responsibility of this role. * Must have experience ordering large format deliverables requiring detailed measurements * Knowledge of basic construction terms and processes is preferred. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! This role offers a competitive guaranteed base salary, along with a performance-based commission structure that rewards your success. Thank you for your interest in joining the Nusenda team! We are currently seeking a Mortgage Production Manager to join our organization. As the Mortgage Production Manager, you'll be responsible for originating residential mortgage loans through solicitation of realtors, builders, developers, and Credit Union business. You will assist members with their mortgage lending needs, analyze loan requests and make credit decisions based on mortgage lending policies while marketing Credit Union mortgage lending programs to companies and individuals within the real estate community. You will assist in troubleshooting loan origination issues and escalations ensuring compliance of the loans produced by team. You will coach, train, and support staff through evaluations, recommendations, and implementation of process improvement strategies. What you'll do: * Oversee, coordinate, and assist in the daily activity of the Mortgage Production Team to include assignment of duties and special projects, monitoring workload and productivity, planning and prioritization, problem resolution, and develop recommendations for change or improvement. * Originate first mortgage loans and marketing mortgage lending programs to potential referral partners. * Review and evaluate information on mortgage loan documents to determine if buyer, property, and loan conditions meet Credit Union and regulatory standards. * Interview applicants to develop information concerning their needs and earnings to assist in determining whether the loan will be an acceptable risk while obtaining and accurately analyzing pertinent financial and credit data. * Coach staff on loan origination efficiencies, and to discover ways to better deliver mortgage products and processes to members and referral partners. * Support staff on development of referral networks such as Realtors, Builders, internal partners (Branches and Contact Center), and promotional activities. What you'll need: * Five year to eight years of similar or related experience * Bachelor's Degree in Business Administration Key Skills and Experience: * Extensive knowledge of consumer and residential real estate lending practices, procedures and regulatory requirements. * Previous experience leading subordinate staff with respect to recruiting, development, and evaluation of employee performance in accordance with performance management standards. * Ability to analyze operational reports to manage and improve the volume and efficiency of the team. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Facilities and Maintenance Technician to join our organization. As a Facilities and Maintenance Technician at Nusenda, you will be responsible for providing general maintenance, troubleshooting, repair and installation support for the Credit Union's facilities as assigned by the supervisor. You will ensure multiple facilities are maintained in a professional and functional manner while serving as a department resource for technical and day-to-day operations. What You'll Do: * Perform daily general maintenance duties including but not limited to cleaning, painting, drywall, stucco, grounds keeping, changing light bulbs and ballasts, moving furniture, boxes. * Perform routine preventative maintenance and troubleshooting: including but not limited to greasing equipment, oiling motors, changing belts/air filters, T-stats and control systems, cleaning coils and contacts, checking gas levels, balancing air flow, and changing light bulbs. * Schedule building and grounds inspections, systems and equipment inspections and testing for quality control. * Serve as a department resource for advanced technical knowledge, day to day operational assistance and problem resolution. * Set up for special events, building checks for security, etc. What You'll Need: * one to three years of similar or related experience * equivalent to a two‑year college degree or completion of a specialized course of study at a business or trade school. Key Skills and Experience: * General maintenance experience is desired, with knowledge in a given specialty area such as Mechanical, Electrical, and Plumbing. * Ability to develop and maintain cross-functional relationships to support departmental programs and coordinates effectively. * Performs daily general maintenance duties: including but not limited to cleaning, painting, drywall, stucco, grounds keeping, changing light bulbs and ballasts, moving furniture, boxes, etc., setting up for special events, building checks for security, etc. * Excellent oral and interpersonal communication skills are necessary. * Proficient in written skills and Microsoft Office programs to include Excel, Word, and Outlook is preferred. * Ability to lead and train others as necessary. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Benefits Administrator to join our organization. As a Benefits Administrator, you will support day to day operations related to group benefit programs, including group health, dental, vision, life insurance, health savings account, flexible spending plans, 401(k), 457(b), and pension plans for all employees of the Credit Union. You will assist with various benefit programs including tuition assistance, PTO/WTO, computer assistance, wellness program and other benefit programs. You will ensure reporting is maintained, and the organization remains competitive with market and industry standards. You will assist employees in understanding and applying for benefit and/or leave programs as well as maintain related compliance and reporting. What You'll Do: * Assist in the benefit administration of the following plans: medical, dental, vision insurance plans, group life, supplemental insurance, Health Spending and Flexible Spending accounts, and the Employee Assistance Program. * Participate in the day-to-day 401(k) Plan, Defined Benefit Pension Plan, and 457(b) Plan requirements. * Process enrollments, terminations, beneficiaries, rollovers, loans, and compliance testing. * Maintain pension data, correspondence, reports, and forms. * Act as liaison to employees and assists with setting up retirement planning education events for employees. * Assist with various benefit programs to include tuition assistance, PTO, computer assistance and other benefit-related programs. * Process enrollments, terminations, COBRA coordination, benefits orientation, and serve as a liaison to employees with questions or issues. * Maintain enrollment data in employee files and in HRIS system, process monthly billing, changes, reporting, and other related items as required. What You'll Need: * Three to five years of similar or related experience * Bachelor's degree in Business Administration, Human Recourses or related field. * Certification in PHR/SHRM preferred. Key Skills and Experience: * Experience in designing and implementing employee benefits programs, which may include health insurance, retirement plans, and other perks such as wellness programs and employee discounts. * Understand how to effectively deliver communications to employees about benefits programs, including annual enrollment periods, changes to benefits offerings, and other important updates. * Able to ensure that the company's benefits programs comply with all relevant legal requirements, including state and federal laws. * Experience in analyzing data on employee benefits usage and cost to use in making recommendations for program improvements and cost savings. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. We invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking an Advertising Account Specialist to join our organization. As an Advertising Account Specialist, you will work directly with, and in support of Nusenda Credit Union sponsorship/partnership and third-party media vendors. You will deploy ads and ensure promotional items (swag), and Nusenda branded materials and deliverables successfully support positive event impressions and strengthen brand awareness. You will gather data and information on media placement effectiveness and report findings on effectiveness, efficiencies, gaps, opportunities, and awareness. Additionally, you will track and maintain marketing's swag inventory and media placements to support invoicing. You will also represent and prepare briefs for Nusenda's representation at events. What you'll do: * Support media buying strategy efforts through ad tracking, maintaining organized documentation or software for all media placements, schedules, types of ads, vendor ownership, start and conclusion dates, regional location of ads, and invoicing. * Deploy ads by working directly with third party vendors, ensuring deliverables are received for ad placements and buys within established timelines. * Gather information on the effectiveness of ads in marketing to support vendors and the Marketing Analyst in the creation of reporting. * Work with internal stakeholders and external sponsorships/partnerships to coordinate organizational representation at marketing events by preparing briefing documents for team members representing. * Track and help fulfill account agreement deliverables and requirements by working with vendors on creation of assets, delivery to locations, and status of new asset updates or renewals. What you'll need: * Three to five years of similar or related experience * Bachelor's degree in Business Administration, Marketing, Communications or related field Key Skills and Experience: * Experience in vendor relationship management, ad and media tracking and reporting, and event coordination and support. * Able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution. * Effectively communicate with internal and external customers appropriately via in person, email etc. * Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service. * Knowledgeable in Microsoft Office and all internal systems as affiliated with the department. * Experience with project management software. * Ability to adapt quickly to change and proactively Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Key Responsibilities: * Guide families through the grieving process by facilitating the guidance and direction necessary to create a meaningful funeral service that honors the life of the person who died * Act as a project manager to coordinate with all relevant parties such as casket vendors, vault companies, florists, medical doctors, cemetery sexton, and others to complete service details * Complete legal documentation within the arrangement for proper record keeping, application of veteran's benefits, file death certificate with the appropriate county or state vital records office, and social security benefits * Work with funeral directors to prepare a deceased loved one for their viewing and service. This includes learning how to embalm, dress, apply cosmetics, and style hair * Build relationships based upon trust and confidence to guide families through their grief. You must be able to demonstrate effective communication skills that invite compassion and support for those in need * You must know how to prioritize daily responsibilities, effectively follow tasks through their completion and maintain organization and efficiency in keeping details in order * Strong proficiency in computer skills is a must. Practical understanding of Outlook, Word, Excel, Publisher, Adobe Photoshop, and other computer software applications where applicable Requirements * High school diploma or equivalent * Excellent communication, time management, and organization skills * Ability to work well with others, especially in a team setting * Have passion and enthusiasm for the work at hand * A high level of self-awareness, with an aptitude for responding well to change * Independent learner actively engaged and can quickly learn how to identify work to be accomplished * Be committed to activities that harness trust and integrity * Availability to work weekends, holidays, and evenings as necessary * Ability to stand and walk on your feet for long periods. Must be able to lift at least 50 lbs. and exercise good judgment in maintaining the safety and support of other team members Salary Description $22 - $28 per hour DOE

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Financial Analyst focused on budgeting/forecasting to join our organization. As a Financial Analyst, you will assist in the preparation and ongoing monitoring of the Credit Union's financial budget and forecasting efforts while delivering financial insights during the monthly close process and throughout strategic and annual planning cycles. You will provide financial planning, reporting, and analytical support through variance analysis, budget-to-actual tracking, and investigative reporting. Additionally, you will conduct deep dives into operating expenses to increase understand of financial drivers, identify potential levers, and enhance performance by performing scenario analysis used to evaluate financial impact, strategies, and reporting. To thrive in this role, you should have three to five years of similar or related experience and an Bachelor's Degree in Finance, Accounting, Business, or related field. This position is equal parts technical aptitude, analytic ability, and teamwork. This might be the role for you if you enjoy work requiring attention to detail, extensive contact with others, and working in a financial institution with an understanding of basic financial statements. Key Skills and Experience: * Intermediate to advanced proficiency in financial modeling and Microsoft Excel, including the use of data tables, LOOKUPs and INDEX MATCH, pivot tables, conditional formatting, and dynamic formulas such as IF-statements. * SQL/Power BI experience preferred. * Ability to assist in the preparation and ongoing monitoring of the credit unions financial budget and financial forecasting efforts by utilizing budgeting and forecasting software, financial models, databases, and statistical tools. * Experience in conducting thorough analysis of financial statements, general ledger, and reporting in order to deliver financial insights. * Able to perform detailed variance analysis, tracking budget-to-actual performance, and conducting additional investigative reporting. * Experience in conducting deep dives into general ledgers and operating expenses to help departmental leadership understand their financial drivers and potential levers to enhance financial performance. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. We invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are looking for a VP of Data Analytics and Development. In this role, you'll be responsible for management and oversight of the Business Intelligence, Data Integrations, and Development departments. You'll ensure operational excellence, modernization, and strategic alignment with organizational goals, and lead improvements in reporting, analytics, data warehousing, and the organization's custom development capabilities. You'll collaborate with stakeholders across the organization to design and deliver technology solutions, standardize development processes, ensure service availability, all in alignment with organizational goals. You'll enhance organizational data-driven decision-making, operational efficiency, and member satisfaction through the delivery of innovative technology solutions. What you'll do: * Oversees, coordinates, and assists in the daily activity of the Business Intelligence, Data Integrations, and Development departments to include assignment of duties and special projects, monitoring workload and productivity, planning and prioritization, problem resolution, and developing recommendations for change or improvement. * Oversee the organization's reporting and dashboarding capabilities modernizing these offerings to support internal customers, improving organizational understanding and speed of decision making. * Propose and incorporate standards for reporting deliverables and data quality processes. * Interface with internal data consumers to identify and champion data modernization efforts, driving improvements in reporting capabilities focused on but not limited to Microsoft Power BI and SQL Server Reporting Services. * Oversee the organization's data warehousing environment, ensuring a highly available on-premises SQL Server and Microsoft Azure data environments that meets organizational Service Level Agreements (SLAs). * Leads the modernization of the organization's data storage environment by proposing new technology solutions and developing standards for Extract Transform Load (ETL), storage, governance, and retention. * Formalize the custom solution development processes across all development teams to ensure proposed solutions align with customer needs and align to team standards. * Oversee the organization's Microsoft.net, React and Python custom development environments ensuring highly available applications that meet organizational SLAs. * Lead the modernization of Nusenda's custom development technology stack and hosting environment. Support the design and development of applications that support members and customers and lead to organizational efficiency improvements. * Lead the development of applications, integrations, automated business processes, and information resources which align to business needs and support initiative objectives. What you'll need: * Eight to ten years of similar or related experience * Bachelor's degree in Computer Science, or related field Key skills and experience: * Practical experience with Software Development Lifecycle and Agile software development methodologies. * Experience leading teams in the following development technologies: .NET, React, SQL Server, and Power BI. * Strong understanding and proven track record to transition workloads into Microsoft's cloud computing environment with focuses on the following technologies: Azure SQL Service, Azure Data Factory, Azure Databricks, Azure Data Lake Storage, and DevOps. * Experience in financial services industry is preferred. * Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information, and handle problem resolution. * Exceptional verbal, written and presentation skills with the ability to work with multiple levels of the organization. * Strong performance management and leadership skills to provide advisory services to external departments and manage direct reporting staff effectively. * Development, performance management, training, and employee counseling skills is essential. * Development, performance management, training, and employee counseling skills essential. * Must have in-depth understanding of and ability to manage multiple business units and generate both immediate and long-term results. * Experienced in MS Office programs to include Excel, Word, Outlook, and all internal systems affiliated with the department. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Credit Analyst to join our organization. As a Credit Analyst, you will be responsible for gathering and analyzing credit information on current and potential business borrowers. You'll determine the advisability of granting credit for diversified types of commercial loans by recommending the Loan Risk Rating per the Loan Policy. You'll assist Business Services Officers regarding annual loan reviews and origination of new loan requests. You'll complete analysis of new loan requests, annual reviews of existing loans and makes recommendations for Risk Ratings according to findings. You'll analyze credit data and spread financial statements as part of risk analysis on new and renewing loans. What You'll Do: * Monitor and manage credit risk on assigned portfolios, including reviewing loan files to ensure compliance with financial reporting requirements * Spread and analyze financials using the Buker's spreading software * Comple annual loan reviews in accordance with policy using underwriting templates and forms * Test and process financial covenants in the commercial loan origination system, and periodically evaluating credit risk and collateral * Complete analysis and underwriting of new loan requests, including screening, spreading, analyzing cash flow and repayment sources, collateral, and guarantors, risk rates loans, and prepare formal credit memoranda * Collaborate with Business Services Officers, external customers, and management to identify, negotiate, and recommend loan structures * Support Business Services Officers in presentations of new loan requests to Management Loan Review Committee What You'll Need: * Three to five years of similar or related commercial underwriting or financial experience * Bachelor's degree in business administration, accounting, or finance. Key Skills and Experience: * Experience in conducting in-depth research and analysis. * Knowledge of cash flow modeling, commercial real estate leasing, appraisal methodologies, applicable regulations (e.g., FIRREA, BSA, HMDA), and NCUA regulatory guidance. * Understand GAAP financial statements (i.e., balance sheets, income statements, statements of cash flow, and statements of owner's equity), * Understand Personal and business income tax returns and have a comprehensive knowledge of diversified commercial loan types, structures, and practices. * Significant analytical thinking skills are required to analyze credit data, identify, and mitigate risks, and assimilate financial information into an actionable format with recommendations on courses of action. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently looking for a Branch Manager to join our Corbett Center Location. We are searching for candidates who can work Full-Time 40 hours per week with open availability and flexibility. As a Branch Manager at Nusenda Credit Union, you will be responsible for managing and directing all staff and operations, ensuring the branch meets organizational, operational, and service expectations. You serve as a trusted financial advisor to existing and potential members by using a consultative approach to evaluate, educate, and fulfill members' financial needs. You will also be responsible for leading team members through daily monitoring, coaching, and development to ensure the team is a professional and friendly resource for member questions/issues while building trust through everyday interactions. What you'll do: * Oversee branch operations to include the Teller and Financial Platform ensuring all member needs are met in accordance to department expectations. * Develop methods to supports department and organizational initiatives to ensure the delivery of exceptional member service and needs based sales culture. * Act as a trusted financial advisor to existing and potential members by using a consultative approach to evaluate, educate, and fulfill members' financial needs. * Lead team members through daily monitoring, coaching, and development to ensure the team is a professional and friendly resource for member questions/issues, while building trust through everyday interactions. * Evaluate all branch activities to ensure compliance with law and regulations, established credit union policies, procedures, and objectives. Recommends changes to manager. What you'll need: * Three to five years of similar or related experience. * Bachelor's Degree in Business Administration or related field. Key Skills and Experience: * Knowledge of branch operations including all teller functions, consumer lending, sales, and service techniques. * Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information, and handle problem resolution. * Exceptional verbal, written, and presentation skills with the ability to work with multiple levels of the organization. * Development, performance management, training, and employee counseling skills are essential. * Excellent organizational and attention to detail skills. * Must possess strong analytical and problem-solving skills, with the ability to derive innovative strategies and implement them in a timely, effective manner. * Ability to adapt quickly to change and proactively communicate. * Experienced in Microsoft Office programs to include Excel, Word, Outlook and all internal systems as affiliated with the department. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Full-Time Financial Consultant to join our 98th Street Branch who can work 37-40 hours per week, with open availability Monday-Saturday. As a Financial Consultant, you'll be a trusted financial resource to existing and potential members by utilizing a consultative approach to evaluate, educate and fulfill members' financial needs. You'll show adaptability and knowledge regarding all functions and processes of both the teller and platform operations. You'll identify opportunities to refer members to business services, mortgage services, home equity lending, and investment services as needed. What you'll do: * Assist members with their financial needs through a consultative needs-based approach. * Identify and educate members on value-added products/services to meet individual needs to include opening and closing accounts/memberships, consumer loans (excluding home loan products), and answering questions about products and services. * Refer members to specialized departments, as needed. * Support the Teller line, as needed. * Handle problem resolution with your authority level. * Process transactions in accordance with established policies, procedures, laws and regulations, and with a high degree of accuracy. What you'll need: * Three to five years of similar or related experience * High School Diploma or GED Key skills and experience: * Knowledge of Teller and Platform Operations. * Ability to provide exceptional service. * Accuracy in numbers, procedural detail, processing, and balancing negotiable instruments. * Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution. * Effectively communicate with internal and external customers appropriately via in person, email, etc. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Business Services Loan Operations Manager to join our organization. As a Business Services Loan Operations Manager, you will oversee loan operations functions for business services. You'll be responsible for problem resolution of detailed post-funding loan file review; prepare complex loan documents and coordinate appraisal requests. You will also oversee and maintain exceptions and reporting information in the system, report business loan requests and renewals. Additional responsibilities include training staff on all operational aspects of commercial lending including systems administration, quality review for loan inputs; file management, coordinating group workflow, and complete all routine duties of the operations group to maintain internal service levels. What You'll Do: * Lead the Loan Operations team to prepare commercial loan documentation in accordance with credit approvals and perform post-funding review of loan documents, files and requirements of loan accounting system data entry in accordance with Loan Policy and credit approvals for the Business Services department. * Lead the Loan Operations team to maintain the exception tracking system for pending documentation and tickler items, such as title policies, UCC filings, insurance, taxes, ongoing financial reporting and other lending documentation and reporting requirements and ensures retention of these documents in the applicable file. * Have regular contact with business loan officers and staff to obtain, clarify, or provide facts and information and to research and resolve problems as necessary. * Act as a liaison between lending and operations for these functions. * Oversee the performance of Loan Operations staff to include hiring, train, direct, develop, and evaluate employee performance within the department. What You'll Need: * Five to eight years of similar or related experience * Bachelor's degree in Business Administration or related field Key Skills and Experience: * Prior experience with commercial loan operations, documentation and accounting, and an in-depth understanding of commercial lending. * Proficient in LaserPro Loan Documentation and loan accounting systems Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Credit Analyst to join our organization. As a Credit Analyst, you will be responsible for gathering and analyzing credit information on current and potential business borrowers. You'll determine the advisability of granting credit for diversified types of commercial loans by recommending the Loan Risk Rating per the Loan Policy. You'll assist Business Services Officers regarding annual loan reviews and origination of new loan requests. You'll complete analysis of new loan requests, annual reviews of existing loans and makes recommendations for Risk Ratings according to findings. You'll analyze credit data and spread financial statements as part of risk analysis on new and renewing loans. What You'll Do: * Monitor and manage credit risk on assigned portfolios, including reviewing loan files to ensure compliance with financial reporting requirements * Spread and analyze financials using the Buker's spreading software * Comple annual loan reviews in accordance with policy using underwriting templates and forms * Test and process financial covenants in the commercial loan origination system, and periodically evaluating credit risk and collateral * Complete analysis and underwriting of new loan requests, including screening, spreading, analyzing cash flow and repayment sources, collateral, and guarantors, risk rates loans, and prepare formal credit memoranda * Collaborate with Business Services Officers, external customers, and management to identify, negotiate, and recommend loan structures * Support Business Services Officers in presentations of new loan requests to Management Loan Review Committee What You'll Need: * Three to five years of similar or related commercial underwriting or financial experience * Bachelor's degree in business administration, accounting, or finance. Key Skills and Experience: * Experience in conducting in-depth research and analysis. * Knowledge of cash flow modeling, commercial real estate leasing, appraisal methodologies, applicable regulations (e.g., FIRREA, BSA, HMDA), and NCUA regulatory guidance. * Understand GAAP financial statements (i.e., balance sheets, income statements, statements of cash flow, and statements of owner's equity), * Understand Personal and business income tax returns and have a comprehensive knowledge of diversified commercial loan types, structures, and practices. * Significant analytical thinking skills are required to analyze credit data, identify, and mitigate risks, and assimilate financial information into an actionable format with recommendations on courses of action. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Part-Time Financial Consultant to join our Corbett Center Branch who can work 20-24 hours per week, with open availability Monday-Friday. As a Financial Consultant, you'll be a trusted financial resource to existing and potential members by utilizing a consultative approach to evaluate, educate and fulfill members' financial needs. You'll show adaptability and knowledge regarding all functions and processes of both the teller and platform operations. You'll identify opportunities to refer members to business services, mortgage services, home equity lending, and investment services as needed. What you'll do: * Assist members with their financial needs through a consultative needs-based approach. * Identify and educate members on value-added products/services to meet individual needs to include opening and closing accounts/memberships, consumer loans (excluding home loan products), and answering questions about products and services. * Refer members to specialized departments, as needed. * Support the Teller line, as needed. * Handle problem resolution with your authority level. * Process transactions in accordance with established policies, procedures, laws and regulations, and with a high degree of accuracy. What you'll need: * Three to five years of similar or related experience * High School Diploma or GED Key skills and experience: * Knowledge of Teller and Platform Operations. * Ability to provide exceptional service. * Accuracy in numbers, procedural detail, processing, and balancing negotiable instruments. * Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution. * Effectively communicate with internal and external customers appropriately via in person, email, etc. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Full-Time Financial Consultant to join our Corbett Center Branch who can work 37-40 hours per week, with open availability Monday-Friday. As a Financial Consultant, you'll be a trusted financial resource to existing and potential members by utilizing a consultative approach to evaluate, educate and fulfill members' financial needs. You'll show adaptability and knowledge regarding all functions and processes of both the teller and platform operations. You'll identify opportunities to refer members to business services, mortgage services, home equity lending, and investment services as needed. What you'll do: * Assist members with their financial needs through a consultative needs-based approach. * Identify and educate members on value-added products/services to meet individual needs to include opening and closing accounts/memberships, consumer loans (excluding home loan products), and answering questions about products and services. * Refer members to specialized departments, as needed. * Support the Teller line, as needed. * Handle problem resolution with your authority level. * Process transactions in accordance with established policies, procedures, laws and regulations, and with a high degree of accuracy. What you'll need: * Three to five years of similar or related experience * High School Diploma or GED Key skills and experience: * Knowledge of Teller and Platform Operations. * Ability to provide exceptional service. * Accuracy in numbers, procedural detail, processing, and balancing negotiable instruments. * Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution. * Effectively communicate with internal and external customers appropriately via in person, email, etc. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Credit Analyst to join our organization. As a Credit Analyst, you will be responsible for gathering and analyzing credit information on current and potential business borrowers. You'll determine the advisability of granting credit for diversified types of commercial loans by recommending the Loan Risk Rating per the Loan Policy. You'll assist Business Services Officers regarding annual loan reviews and origination of new loan requests. You'll complete analysis of new loan requests, annual reviews of existing loans and makes recommendations for Risk Ratings according to findings. You'll analyze credit data and spread financial statements as part of risk analysis on new and renewing loans. What You'll Do: * Monitor and manage credit risk on assigned portfolios, including reviewing loan files to ensure compliance with financial reporting requirements * Spread and analyze financials using the Buker's spreading software * Comple annual loan reviews in accordance with policy using underwriting templates and forms * Test and process financial covenants in the commercial loan origination system, and periodically evaluating credit risk and collateral * Complete analysis and underwriting of new loan requests, including screening, spreading, analyzing cash flow and repayment sources, collateral, and guarantors, risk rates loans, and prepare formal credit memoranda * Collaborate with Business Services Officers, external customers, and management to identify, negotiate, and recommend loan structures * Support Business Services Officers in presentations of new loan requests to Management Loan Review Committee What You'll Need: * Three to five years of similar or related commercial underwriting or financial experience * Bachelor's degree in business administration, accounting, or finance. Key Skills and Experience: * Experience in conducting in-depth research and analysis. * Knowledge of cash flow modeling, commercial real estate leasing, appraisal methodologies, applicable regulations (e.g., FIRREA, BSA, HMDA), and NCUA regulatory guidance. * Understand GAAP financial statements (i.e., balance sheets, income statements, statements of cash flow, and statements of owner's equity), * Understand Personal and business income tax returns and have a comprehensive knowledge of diversified commercial loan types, structures, and practices. * Significant analytical thinking skills are required to analyze credit data, identify, and mitigate risks, and assimilate financial information into an actionable format with recommendations on courses of action. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Part-Time Financial Consultant to join our Corbett Center Branch who can work 30-36 hours per week, with open availability Monday-Friday. As a Financial Consultant, you'll be a trusted financial resource to existing and potential members by utilizing a consultative approach to evaluate, educate and fulfill members' financial needs. You'll show adaptability and knowledge regarding all functions and processes of both the teller and platform operations. You'll identify opportunities to refer members to business services, mortgage services, home equity lending, and investment services as needed. What you'll do: * Assist members with their financial needs through a consultative needs-based approach. * Identify and educate members on value-added products/services to meet individual needs to include opening and closing accounts/memberships, consumer loans (excluding home loan products), and answering questions about products and services. * Refer members to specialized departments, as needed. * Support the Teller line, as needed. * Handle problem resolution with your authority level. * Process transactions in accordance with established policies, procedures, laws and regulations, and with a high degree of accuracy. What you'll need: * Three to five years of similar or related experience * High School Diploma or GED Key skills and experience: * Knowledge of Teller and Platform Operations. * Ability to provide exceptional service. * Accuracy in numbers, procedural detail, processing, and balancing negotiable instruments. * Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution. * Effectively communicate with internal and external customers appropriately via in person, email, etc. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.