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Program Director jobs at New Seasons Market

- 106 jobs
  • Program Director

    New Season 4.3company rating

    Program director job at New Seasons Market

    New Season: For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position provides management and leadership direction to the clinic team on a day-to-day basis. Works with Medical Director, Regional Director, clinic staff both clinical and pharmacy as well as the support center teams to ensure the overall wellbeing and safety of patients. Essential Functions: * Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards. * Provides proper training and development to ensure that all staff and contract labor. * Partners with Talent Acquisitions on recruiting of all center staff positions. * Promotes and maintains a safe environment for staff and patients. * Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements. * Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight. * Responsible for oversight of all data inputs in the electronic medical records. Assuring daily data reconciliation and accuracy and ensures that patient progress and medical necessity is accurately documented. * Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork. * Identifies and addresses clinic needs and makes recommendations for clinic improvement opportunities along with associated ROI. * Develops and maintains a patient group session schedule for counseling staff to further strengthen the patient's bond with the clinic. * Assists in monitoring all patient activities on center premises. * Actively participates in CARF conformance and the state audit process. * Conducts the treatment team on a regular basis to ensure the highest level of patient care. Ensures all at risk for discharge patients are evaluated and specific plans are established. * Sets and communicates the local business plan by quarter for the center and the onsite team. * Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals. * Responsible for profit and loss of the center and drives results with self pay and third party patients. * Responsible for accurate collection of patient financial responsibility and accountability (including co-pays, deductibles, and financial contracts). * Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary. Essential Qualifications: * Education/Licensure/Certification: * Education, Licensure and/or Certification needed per individual state requirements. * Required Knowledge: * General Knowledge of Substance Abuse or treatment of Addiction, and management, Knowledge and understanding of applicable state and Federal Laws. * General Knowledge of Practice Manager and Site Director front office responsibilities. * Experience Required: * Minimum of three (3) years of experience in Human Services and or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field. * One (1) year of management experience unless specifically outlined by State regulations. * Multi-unit healthcare experience preferred. Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job or State Requirements Must be registered with the Virginia Regulatory Board as a CSAC or CADC or a nationally recognized certification board. Must have experience in treatment of individuals with opioid addiction.
    $100k-158k yearly est. 60d+ ago
  • Program Director

    New Season 4.3company rating

    Program director job at New Seasons Market

    New Season: For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position provides management and leadership direction to the clinic team on a day-to-day basis. Works with Medical Director, Regional Director, clinic staff both clinical and pharmacy as well as the support center teams to ensure the overall wellbeing and safety of patients. Essential Functions: * Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards. * Provides proper training and development to ensure that all staff and contract labor. * Partners with Talent Acquisitions on recruiting of all center staff positions. * Promotes and maintains a safe environment for staff and patients. * Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements. * Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight. * Responsible for oversight of all data inputs in the electronic medical records. Assuring daily data reconciliation and accuracy and ensures that patient progress and medical necessity is accurately documented. * Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork. * Identifies and addresses clinic needs and makes recommendations for clinic improvement opportunities along with associated ROI. * Develops and maintains a patient group session schedule for counseling staff to further strengthen the patient's bond with the clinic. * Assists in monitoring all patient activities on center premises. * Actively participates in CARF conformance and the state audit process. * Conducts the treatment team on a regular basis to ensure the highest level of patient care. Ensures all at risk for discharge patients are evaluated and specific plans are established. * Sets and communicates the local business plan by quarter for the center and the onsite team. * Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals. * Responsible for profit and loss of the center and drives results with self pay and third party patients. * Responsible for accurate collection of patient financial responsibility and accountability (including co-pays, deductibles, and financial contracts). * Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary. Essential Qualifications: * Education/Licensure/Certification: * Education, Licensure and/or Certification needed per individual state requirements. * Required Knowledge: * General Knowledge of Substance Abuse or treatment of Addiction, and management, Knowledge and understanding of applicable state and Federal Laws. * General Knowledge of Practice Manager and Site Director front office responsibilities. * Experience Required: * Minimum of three (3) years of experience in Human Services and or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field. * One (1) year of management experience unless specifically outlined by State regulations. * Multi-unit healthcare experience preferred. Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job or State Requirements The Program Director shall meet one of the following: a. Have minimum of a bachelor's degree in a human services field from an accredited college or university with at least one year of work experience providing direct care services to individuals with substance use disorders; or b. Be a RN or LPN, with at least one year of work experience providing direct care services to individuals with substance use disorders; or c. Be a Licensed Clinical Addiction Specialist (LCAS), Licensed Clinical Addiction Specialist- Associate (LCAS-A), Certified Substance Abuse Counselor (CSAC), Certified Substance Abuse Counselor Intern (CSAC-I) or Certified Alcohol and Drug Counselor (CADC), Certified Alcohol and Drug Counselor Intern (CADC-I); or d. Be an individual who is a Registrant with the NC Addictions Specialist Professional Practice Board (NCASPPB) in accordance with 21 NCAC 68.0202 (d) and shall be designated as an Alcohol and Drug Counselor Intern no later than March 31, 2024, by the NCASPPB. *Note: In all cases the Program Director shall have at least one year of work experience in administration or programmatic supervision in human services.
    $82k-129k yearly est. 60d+ ago
  • Therapist, Partial Hospitalization Program PHP

    Woodland Springs 4.1company rating

    Conroe, TX jobs

    Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
    $43k-60k yearly est. 3d ago
  • Program Manager (PM)

    Armada Ltd. 3.9company rating

    Powell, OH jobs

    Job Description Type: Full Time Location: Remote, however, must live near any IRS location and be able to report on-site when needed. Overtime Exempt: Yes Reports To: ARMADA HQ Security Clearance Required: N/A ************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** The Program Manager (PM) serves as the primary focal point and is responsible for overall program leadership, coordination, and execution of all contractor activities under the IRS HSPD-12 Credentialing Support contract. The PM ensures all operational, administrative, and reporting requirements in the PWS are met and provides oversight of credentialing site operations and contractor personnel. Duties & Responsibilities: The Program Manager (PM) shall: Serve as the primary focal point and be responsible for all activities. Attend ICAM task order meetings. Attend ICAM meetings and document meeting minutes. Minutes must include date, time, location, attendees, significant discussions, action items, and due dates. The Program Manager (PM) shall manage support within the ICAM HQ Washington, DC office and coordinate activities with the on-site COR. Manage contract registrar movement in the field and replacement of government-issued equipment. Ensure credentialing site personnel are trained and complete the USAccess hands-on Registrar and Activator training. The Program Manager (PM) will develop, maintain, and deliver project documents, including: Work performed Travel budget monitoring Expenditure reporting Weekly and monthly status reports Other documents as assigned The Program Manager (PM) shall prepare and provide a monthly list by name of Credentialing Specialists, including address, annual travel, time away from office, and dollar amount. Meet with the COR for monthly ICAM Task Order Meetings. Prepare and submit monthly progress reports reflecting work progress and expenditure status. The Program Manager (PM) will ensure contractor team attends appropriate ICAM meetings and documents meeting minutes. Prepare daily card actions report for each credentialing specialist and submit to ICAM COR next business day. The Program Manager (PM) shall maintain a workforce management program showing all stations and the status of each credentialing specialist in real time. Provide full program oversight, ensuring all credentialing sites are fully staffed and operational. The Program Manager (PM) shall establish and maintain a complete Quality Control Plan (QCP) Other duties as assigned in support of Program Management. Knowledge, Skills, and Abilities Extensive knowledge in Microsoft Applications: Access, Word, PowerPoint, SharePoint, and Excel. Strong writing and communication skills. Ability to work independently on assigned tasks. Ability to coordinate with government personnel and field staff. Analytical skills to monitor reports, staffing, and performance data. Strong organizational skills to support multi-site operations. Ability to manage schedules, travel monitoring, and expenditure reporting. Attention to detail and ability to maintain accurate documentation. Ability to work remotely but within proximity to any IRS site Minimum/General Experience Experience in program management, government contracting, or supporting large, nationally dispersed operations. Familiarity with HSPD-12, credentialing operations, or ICAM environments preferred. Project Management certification (PMP) preferred. (Certifications in Project Management (PMP) Minimum Education High School Diploma or equivalent. Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $81k-117k yearly est. 15d ago
  • Director, Program Management

    Ultra 4.6company rating

    Chantilly, VA jobs

    Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilized on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defense customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, and expendables. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Are you a visionary program leader with deep expertise in defense systems and a passion for driving strategic impact? We're seeking a dynamic Director of Program Management to lead and elevate our program execution within one of the country's most advanced naval defense organizations. In this high-visibility role, you will define and execute program management strategy across a key business area, ensuring our teams consistently deliver excellence in cost, schedule, and technical performance. You will be instrumental in shaping our next-generation sonar and maritime defense technologies, building customer trust, and mentoring top-tier program teams. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Job Description What You'll Do: * Lead with Purpose: Set direction for our Program Management function to drive results across complex, multi-disciplinary programs in the naval defense sector. * Strategic Impact: Contribute to the company's long-term growth strategy through continuous improvement and operational excellence. * Customer Engagement: Serve as a peer-level liaison with senior defense stakeholders, building and strengthening key relationships. * Operational Excellence: Identify and implement cross-functional process improvements that enhance program outcomes. * Team Leadership: Provide coaching, performance feedback, and career development for your direct reports. You'll shape not just projects-but people. What You Bring: * A Master's degree (or equivalent) in Engineering, Business, or a related field. * 15+ years of experience in program management within defense, aerospace, or highly regulated industries. * Proven track record leading large-scale, high-impact programs-ideally in sonar, maritime, or naval defense technologies. * Strong leadership and mentoring capabilities with a collaborative, strategic mindset. * Eligibility to obtain and maintain a U.S. security clearance. Expected Compensation: The expected compensation range for this role is $190,000-220,000 Please note this represents the expected range. Ultra Maritime considers multiple factors when determining final compensation, including the scope and responsibilities of the role, a candidate's relevant experience and education, certifications and training, as well as current business and market conditions. #MAR #LI-kp1 #LI-onsite Diverse & Inclusive Employer Ultra Maritime is a proud Equal Opportunity Employer committed to fostering a respectful, and diverse workplace. We welcome applicants from all backgrounds and do not tolerate discrimination of any kind. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, ethnicity, marital status, disability, genetic information, protected veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. As a defense contractor, we are dedicated to maintaining the highest standards of integrity and security. We operate a drug-free workplace and, where permitted by law, conduct pre-employment background checks and substance abuse screening. We offer competitive benefits including medical, dental, vision, 401k match, paid time off and family leave, and much more! Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email ************************ Company: Ultra Maritime
    $190k-220k yearly Auto-Apply 6d ago
  • MENTAL HEALTH PROGRAM MANAGER - 40008679

    Durham County, Nc 4.3company rating

    Durham, NC jobs

    Join Durham County Government Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields-giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at ************** DEPARTMENT: JUSTICE SERVICES DATE POSTED: OCTOBER 30, 2025 CLOSING DATE: OPEN UNTIL FILLED HIRING RANGE: $74,196.00 - $100,120.00 POSITION NUMBER: 40008679 JOB TYPE: FULL-TIME (37.5 HOURS), EXEMPT This posting is subject to close without prior notification. GENERAL DESCRIPTION: Under the direction of and in coordination with the JSD Director and Clinical Services Manager, direct, monitor, and supervise all clinical work and administrative operations of the Jail Mental Health program. Maintain excellent professional relationships and communication with detention facility administration and staff, and with medical staff to ensure quality and continuity of care of clients. Provide professional consultation to legal and detention staff for detainees exhibiting symptoms/traits of mental illness. Supervise or conduct mental health and substance use disorder assessments on referred individuals to determine an appropriate level of care to effectively address their concerns. Provide support and guidance to JMH Clinicians as appropriate. DUTIES AND RESPONSIBILITIES: The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary. * Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; * Provides administrative supervision to all assigned staff as indicated by DCO policy; * Approves time and leave requests; * Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed; * Monitors and updates record to meet program and agency requirements; * Monitors and ensure JMH compliance with existing standards and obligations; * Serves as main point of contact for accreditation with Detention Center staff; * Manages, plans, and maintains programs financial budget for housing, trainings, supplies and orders; * Provides direct individual and group counseling for the agency as needed; * Active participation in the JSD Leadership Team: * Attends and engages in detention and community meetings and committees; * Supervises and assists with the monitoring of suicide watch inmates; * Participates in jail coordination meetings involving Clinical and Administrative issues; * Provides mandatory on-call services/support on a regular schedule; * Coordinates with Psychiatrist and Universities for resident assignments and rotations; * Schedules and leads Psychiatry clinic; * Serves on the clinical coverage rotation for the Therapeutic Housing Unit; * Provides professional consultation to court and jail staff for inmates exhibiting symptoms/traits of mental illnesses; * Supervises and participate in involuntary commitment cases, as appropriate; * Consults with state and other inpatient mental health facilities concerning patient history/admission; * Provides administrative and clinical supervision to JMH's Behavioral Health Supervisor and other JMH staff in the absence of JMH BH Supervisor. * Ensures proper coverage for JMH at all times through full-time and PRN staff; * Assists in training and orientation of new staff; * Performs other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: * Thorough knowledge of clinical work principles, techniques and practices, and their application to complex counseling, casework, group work; * Thorough knowledge of the policies, procedures, and goals of the substance abuse program in the specific area of responsibility; * Considerable knowledge of a wide range of behavior and psychosocial problems and their diagnosis and treatment; * Considerable knowledge of medical terminology, disease process and their treatment as they relate to decisions regarding clinical interventions and appropriate therapies based on medical or psychosocial diagnosis; * General knowledge of physiological aspects of substance abuse and referral sources for appropriate medical treatment; * Consult as mental health specialist with professionals in the community on understanding and dealing more effectively with mental health issues; * Skill in establishing rapport with a detainee and in applying techniques or assessing psychosocial, behavioral, and psychological aspects of detainees problems; * Ability to supervise, train, or instruct lower level clinicians, students or interns in the program; * Ability to express ideas clearly and concisely and to plan and execute work effectively; * Thorough knowledge of the Criminal Justice System; * Thorough knowledge of program policies, restraints and requirements including knowledge of state and federal laws and regulations that govern mental health and substance use disorders; * Advance level clinical assessment skills to include screening for suicide and homicidal risk; * Considerable knowledge of evidence-based programs; * Must possess excellent verbal and written communication skills; * Must possess strong organizational computer skills; * Ability to establish working relationships with criminal justice agencies, medical staff and the court system staff; * Ability to assist with development of programs and services; * Ability to produce qualitive and quantitative reports. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Master's degree in social work or mental health counseling from an appropriately accredited institution and one year of experience as a Licensed Clinical Social Worker or Licensed Clinical Mental Health Counselor. SPECIAL CERTIFICATIONS AND LICENSES REQUIREMENTS: * Licensure by the North Carolina Social Work Certification and Licensure Board as a Licensed Clinical Social Worker or licensure by the North Carolina Board of Licensed Clinical Mental Health Counselors as a Licensed Clinical Mental Health Counselor. PREFFERED QUALIFICATIONS: * Valid licensure as LCMHC or LCSW in NC. AMERICANS WITH DISABILITIES ACT COMPLIANCE: Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. BACKGROUND CHECK STATEMENT: This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.
    $74.2k-100.1k yearly 10d ago
  • 340 Program Director

    Visante Consulting 4.0company rating

    Saint Paul, MN jobs

    ABOUT VISANTE We are a specialized consulting firm focused on helping health systems accelerate strong financial and operational performance through pharmacy. Our team of professionals bring deep, contemporary expertise and innovation to optimizing all aspects of a fully integrated health system pharmacy program, driving significant value quickly. Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives. ABOUT THE POSITION The 340B Program Director, Pharmacy Services will lead the strategic design, development, and management of Visante, Inc.'s 340B consulting services, specifically focusing on pharmacy-related aspects of the program. This role is responsible for ensuring compliance with all federal, state, and organizational regulations related to the 340B Program, including pharmacy utilization, purchasing, inventory management, and software integration. The Director will collaborate closely with clients to optimize their 340B program operations, ensuring that covered entities maintain program qualifications, implement best practices, and achieve the highest levels of efficiency and compliance. This position will also provide expert guidance to pharmacy staff, support audits, and manage reporting to ensure the accurate delivery of 340B services across various pharmacy settings, including mixed-use, retail-owned, and contract pharmacies. Principle Duties and Responsibilities Lead the design, implementation, and ongoing management of the 340B Program within pharmacy settings, ensuring compliance with federal, state, and organizational regulations. Maintain up-to-date knowledge of 340B policies and best practices to guide program operations. Provide expert guidance and support to pharmacy teams in managing 340B operations, including purchasing, inventory management, and claims adjudication. Ensure the accuracy and efficiency of pharmacy processes related to the 340B Program Oversee and conduct regular audits to assess 340B compliance across pharmacy settings. Ensure that all necessary reports, including utilization reports and inventory tracking, are generated accurately and timely for client review and regulatory compliance. Develop and deliver ongoing training and educational materials for pharmacy staff, ensuring they are well-versed in 340B regulations, software systems, and operational procedures to maintain compliance. Oversee the proper functioning of 340B software systems, including the integration and maintenance of the CDM/crosswalks for new products/NDCs and product changes. Ensure the accuracy and efficiency of system-generated utilization reports. Identify opportunities for cost savings and process improvements in 340B pharmacy utilization, inventory management, and purchasing practices. Develop and implement strategies to enhance program performance. Stay current on changes in 340B regulations and ensure that pharmacy practices adapt to new requirements. Provide guidance to clients on how to align their operations with regulatory changes. Communicate clearly and effectively with clients, pharmacy teams, and internal stakeholders, both verbally and in writing. Maintain thorough and accurate documentation of program activities, audits, and compliance efforts. Proactively identify challenges within the 340B Program and implement solutions to resolve issues related to program compliance, operational efficiency, and client satisfaction. Work closely with clients to troubleshoot issues, provide advice on program optimization, and ensure smooth integration of 340B processes. Maintain strong relationships to support long-term program success. Requirements Education Required: Bachelor's degree in Pharmacy or Pharm.D. from an ACPE certified school of pharmacy Preferred: Experience Required: Minimum 5 years of work-related experience in a pharmacy setting. Minimum of 4 years of managing 340B Programs License Preferred: Current pharmacist license as granted by the appropriate state licensing authority. Special Skills: Skilled in Windows OS and Microsoft Office Suite (Word, Excel, PowerPoint), with familiarity in pharmacy dispensing and 340B split-billing software. Over 5 years of hands-on experience in hospital or retail pharmacy settings, with deep knowledge of 340B regulations, software integration, purchasing, billing, and contract pharmacy administration. Clear verbal and written communicator with the ability to lead, influence, and build long-term relationships across teams and clients. Demonstrates accuracy, timeliness, discretion, and professionalism in identifying and resolving operational issues independently. Personable and socially adept, with a flexible, cooperative attitude and a commitment to client satisfaction and team success. Compensation and Benefits: We offer competitive salary and benefits for this full-time salaried role. Equal Opportunity Statement: Visante is an equal opportunity employer. Visante's people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations
    $48k-78k yearly est. 59d ago
  • Program Manager, ePMO

    Rxbenefits 4.5company rating

    Denver, CO jobs

    **Program Manager:** The Program Manager will lead and orchestrate multiple related projects and programs within an assigned strategic portfolio, overseeing execution from initiation to successful performance and benefits realization. This position will also manage and mentor project managers while contributing to the continued development and maturity of the enterprise program management office (ePMO). The Program Manager is responsible for building and maintaining relationships with key leaders and stakeholders to drive continuity, alignment, and collaboration within a portfolio of strategic initiatives. _Essential Job Responsibilities Include:_ **Program & Project Management** + Prioritize, plan, and manage strategic enterprise projects and programs + Ensure program strategic alignment and manage dependencies, risks, and issues through proactive mitigation, escalation, and resolution + Lead cross-functional teams and manage shared resources across projects + Track program goals, timelines, budgets, and deliverables, removing barriers to success + Lead change management activities for assigned projects and programs to drive change readiness, adoption, and business value realization + Collaborate cross-functionally with executive sponsors, department leaders, and subject matter experts to ensure successful initiative execution and alignment with strategic priorities, while adapting to evolving priorities and navigating complex situations **Governance & Reporting** + Communicate program status, risks, and dependencies to the ePMO Director and senior stakeholders to enable data-driven decision making + Provide accurate program metrics and insights to support portfolio-level reporting and executive dashboards + Drive transparency and accountability across programs through effective reporting, adherence to established governance standards, and communication practices that create clarity amid ambiguity **Leadership & Continuous Improvement** + Lead and mentor Project Managers to ensure consistent and successful project delivery, providing direction and clarity in complex or ambiguous situations + Partner with the ePMO Director to enhance and mature processes, tools, and governance standards to promote continuous improvement and operational excellence _Required Skills / Experience:_ + Bachelor's degree in Business, Finance, Information Systems, or related field + 7+ years of experience in project and/or program management + 2+ years in a leadership role with direct people management responsibility + Experience managing enterprise-wide transformation or large-scale change programs + Strong understanding of project and program management methodologies + Ability to influence and lead through collaboration and matrixed relationships + Demonstrated ability to adapt, apply sound judgement, and be solution-oriented in an evolving environment, effectively navigating ambiguity, bringing clarity to complex situations, and driving progress + Strong strategic planning, leadership, resource management, stakeholder engagement, and communication skills + Strong analytical and problem-solving capabilities with the ability to synthesize complex information for decision-makers + Demonstrated commitment to continuous improvement, identifying opportunities to enhance effectiveness, efficiency, collaboration, and outcomes _Preferred Skills/Experience:_ + Experience in the healthcare or pharmaceutical domain + PMP, PgMP, or PfMP certification highly desirable + Occasional travel may be required for onsite project or team meetings. _Based on relevant market data and other factors, the anticipated hiring range for this role is $136,600 - $155,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it mos_ _t_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
    $136.6k-155k yearly 31d ago
  • Program Manager, ePMO

    Rxbenefits 4.5company rating

    Huntsville, AL jobs

    **Program Manager:** The Program Manager will lead and orchestrate multiple related projects and programs within an assigned strategic portfolio, overseeing execution from initiation to successful performance and benefits realization. This position will also manage and mentor project managers while contributing to the continued development and maturity of the enterprise program management office (ePMO). The Program Manager is responsible for building and maintaining relationships with key leaders and stakeholders to drive continuity, alignment, and collaboration within a portfolio of strategic initiatives. _Essential Job Responsibilities Include:_ **Program & Project Management** + Prioritize, plan, and manage strategic enterprise projects and programs + Ensure program strategic alignment and manage dependencies, risks, and issues through proactive mitigation, escalation, and resolution + Lead cross-functional teams and manage shared resources across projects + Track program goals, timelines, budgets, and deliverables, removing barriers to success + Lead change management activities for assigned projects and programs to drive change readiness, adoption, and business value realization + Collaborate cross-functionally with executive sponsors, department leaders, and subject matter experts to ensure successful initiative execution and alignment with strategic priorities, while adapting to evolving priorities and navigating complex situations **Governance & Reporting** + Communicate program status, risks, and dependencies to the ePMO Director and senior stakeholders to enable data-driven decision making + Provide accurate program metrics and insights to support portfolio-level reporting and executive dashboards + Drive transparency and accountability across programs through effective reporting, adherence to established governance standards, and communication practices that create clarity amid ambiguity **Leadership & Continuous Improvement** + Lead and mentor Project Managers to ensure consistent and successful project delivery, providing direction and clarity in complex or ambiguous situations + Partner with the ePMO Director to enhance and mature processes, tools, and governance standards to promote continuous improvement and operational excellence _Required Skills / Experience:_ + Bachelor's degree in Business, Finance, Information Systems, or related field + 7+ years of experience in project and/or program management + 2+ years in a leadership role with direct people management responsibility + Experience managing enterprise-wide transformation or large-scale change programs + Strong understanding of project and program management methodologies + Ability to influence and lead through collaboration and matrixed relationships + Demonstrated ability to adapt, apply sound judgement, and be solution-oriented in an evolving environment, effectively navigating ambiguity, bringing clarity to complex situations, and driving progress + Strong strategic planning, leadership, resource management, stakeholder engagement, and communication skills + Strong analytical and problem-solving capabilities with the ability to synthesize complex information for decision-makers + Demonstrated commitment to continuous improvement, identifying opportunities to enhance effectiveness, efficiency, collaboration, and outcomes _Preferred Skills/Experience:_ + Experience in the healthcare or pharmaceutical domain + PMP, PgMP, or PfMP certification highly desirable + Occasional travel may be required for onsite project or team meetings. _Based on relevant market data and other factors, the anticipated hiring range for this role is $136,600 - $155,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it mos_ _t_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
    $136.6k-155k yearly 31d ago
  • Program Director

    New Season 4.3company rating

    Program director job at New Seasons Market

    New Season: For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position provides management and leadership direction to the clinic team on a day-to-day basis. Works with Medical Director, Regional Director, clinic staff both clinical and pharmacy as well as the support center teams to ensure the overall wellbeing and safety of patients. Essential Functions: * Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards. * Provides proper training and development to ensure that all staff and contract labor. * Partners with Talent Acquisitions on recruiting of all center staff positions. * Promotes and maintains a safe environment for staff and patients. * Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements. * Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight. * Responsible for oversight of all data inputs in the electronic medical records. Assuring daily data reconciliation and accuracy and ensures that patient progress and medical necessity is accurately documented. * Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork. * Identifies and addresses clinic needs and makes recommendations for clinic improvement opportunities along with associated ROI. * Develops and maintains a patient group session schedule for counseling staff to further strengthen the patient's bond with the clinic. * Assists in monitoring all patient activities on center premises. * Actively participates in CARF conformance and the state audit process. * Conducts the treatment team on a regular basis to ensure the highest level of patient care. Ensures all at risk for discharge patients are evaluated and specific plans are established. * Sets and communicates the local business plan by quarter for the center and the onsite team. * Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals. * Responsible for profit and loss of the center and drives results with self pay and third party patients. * Responsible for accurate collection of patient financial responsibility and accountability (including co-pays, deductibles, and financial contracts). * Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary. Essential Qualifications: * Education/Licensure/Certification: * Education, Licensure and/or Certification needed per individual state requirements. * Required Knowledge: * General Knowledge of Substance Abuse or treatment of Addiction, and management, Knowledge and understanding of applicable state and Federal Laws. * General Knowledge of Practice Manager and Site Director front office responsibilities. * Experience Required: * Minimum of three (3) years of experience in Human Services and or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field. * One (1) year of management experience unless specifically outlined by State regulations. * Multi-unit healthcare experience preferred. Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job or State Requirements Minimal of 1 year leadership/management experience required, Budget experience Required. Licensed counselor who can provide clinical supervision preferred ie LPCC, LPCC-S, LISW-S, IMFT, IMFT-S. MAT experience preferred.
    $88k-140k yearly est. 60d ago
  • Program Director

    New Season 4.3company rating

    Program director job at New Seasons Market

    New Season: For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position provides management and leadership direction to the clinic team on a day-to-day basis. Works with Medical Director, Regional Director, clinic staff both clinical and pharmacy as well as the support center teams to ensure the overall wellbeing and safety of patients. Essential Functions: * Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards. * Provides proper training and development to ensure that all staff and contract labor. * Partners with Talent Acquisitions on recruiting of all center staff positions. * Promotes and maintains a safe environment for staff and patients. * Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements. * Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight. * Responsible for oversight of all data inputs in the electronic medical records. Assuring daily data reconciliation and accuracy and ensures that patient progress and medical necessity is accurately documented. * Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork. * Identifies and addresses clinic needs and makes recommendations for clinic improvement opportunities along with associated ROI. * Develops and maintains a patient group session schedule for counseling staff to further strengthen the patient's bond with the clinic. * Assists in monitoring all patient activities on center premises. * Actively participates in CARF conformance and the state audit process. * Conducts the treatment team on a regular basis to ensure the highest level of patient care. Ensures all at risk for discharge patients are evaluated and specific plans are established. * Sets and communicates the local business plan by quarter for the center and the onsite team. * Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals. * Responsible for profit and loss of the center and drives results with self pay and third party patients. * Responsible for accurate collection of patient financial responsibility and accountability (including co-pays, deductibles, and financial contracts). * Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary. Essential Qualifications: * Education/Licensure/Certification: * Education, Licensure and/or Certification needed per individual state requirements. * Required Knowledge: * General Knowledge of Substance Abuse or treatment of Addiction, and management, Knowledge and understanding of applicable state and Federal Laws. * General Knowledge of Practice Manager and Site Director front office responsibilities. * Experience Required: * Minimum of three (3) years of experience in Human Services and or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field. * One (1) year of management experience unless specifically outlined by State regulations. * Multi-unit healthcare experience preferred. Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job or State Requirements Bachelor's Degree, LADC, and Leadership experience required.
    $84k-132k yearly est. 60d+ ago
  • Program Director

    New Season 4.3company rating

    Program director job at New Seasons Market

    New Season: For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position provides management and leadership direction to the clinic team on a day-to-day basis. Works with Medical Director, Regional Director, clinic staff both clinical and pharmacy as well as the support center teams to ensure the overall wellbeing and safety of patients. Essential Functions: * Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards. * Provides proper training and development to ensure that all staff and contract labor. * Partners with Talent Acquisitions on recruiting of all center staff positions. * Promotes and maintains a safe environment for staff and patients. * Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements. * Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight. * Responsible for oversight of all data inputs in the electronic medical records. Assuring daily data reconciliation and accuracy and ensures that patient progress and medical necessity is accurately documented. * Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork. * Identifies and addresses clinic needs and makes recommendations for clinic improvement opportunities along with associated ROI. * Develops and maintains a patient group session schedule for counseling staff to further strengthen the patient's bond with the clinic. * Assists in monitoring all patient activities on center premises. * Actively participates in CARF conformance and the state audit process. * Conducts the treatment team on a regular basis to ensure the highest level of patient care. Ensures all at risk for discharge patients are evaluated and specific plans are established. * Sets and communicates the local business plan by quarter for the center and the onsite team. * Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals. * Responsible for profit and loss of the center and drives results with self pay and third party patients. * Responsible for accurate collection of patient financial responsibility and accountability (including co-pays, deductibles, and financial contracts). * Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary. Essential Qualifications: * Education/Licensure/Certification: * Education, Licensure and/or Certification needed per individual state requirements. * Required Knowledge: * General Knowledge of Substance Abuse or treatment of Addiction, and management, Knowledge and understanding of applicable state and Federal Laws. * General Knowledge of Practice Manager and Site Director front office responsibilities. * Experience Required: * Minimum of three (3) years of experience in Human Services and or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field. * One (1) year of management experience unless specifically outlined by State regulations. * Multi-unit healthcare experience preferred. Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job or State Requirements The Program Director shall meet one of the following: a. Have minimum of a bachelor's degree in a human services field from an accredited college or university with at least one year of work experience providing direct care services to individuals with substance use disorders; or b. Be a RN or LPN, with at least one year of work experience providing direct care services to individuals with substance use disorders; or c. Be a Licensed Clinical Addiction Specialist (LCAS), Licensed Clinical Addiction Specialist- Associate (LCAS-A), Certified Substance Abuse Counselor (CSAC), Certified Substance Abuse Counselor Intern (CSAC-I) or Certified Alcohol and Drug Counselor (CADC), Certified Alcohol and Drug Counselor Intern (CADC-I); or d. Be an individual who is a Registrant with the NC Addictions Specialist Professional Practice Board (NCASPPB) in accordance with 21 NCAC 68.0202 (d) and shall be designated as an Alcohol and Drug Counselor Intern no later than March 31, 2024, by the NCASPPB. *Note: In all cases the Program Director shall have at least one year of work experience in administration or programmatic supervision in human services.
    $80k-125k yearly est. 31d ago
  • Program Manager

    National Service Source 3.8company rating

    West Melbourne, FL jobs

    USSI Global provides field maintenance and system integration for multiple technology markets including commercial communication systems, government weather & consumer sites, digital media and broadcast host locations. With over 300 service locations throughout the United States, others in Canada, Mexico, U.K., the Caribbean Islands, and 140 other countries, we are positioned to handle national and global requirements. Visit us at ******************* Position: Program Manager - Digital MediaLocation: This position will be based in Melbourne, FL *ONLY Local candidates will be considered* Required : ONLY candidates that possess a background with Digital Media and/or Point-of-Sale installation and maintenance in commercial settings will be considered. Certifications related to Processes (Six Sigma, etc.) is highly preferred. Essential Duties & Responsibilities • Manages program budget including evaluating finances, tracking expenditures, and preparing reports on financial status of the program • Coordinates and chairs program staff meetings • Develop customer and vendor pricing models. • Determines the responsibilities and specifications for the program(s) by identifying program phases and elements, studying contract and client requirements, coordinating internal resources, reviewing associated subcontractor bids, and leading/assisting in the preparation of cost estimates • Ensure project/contract is billed accurately • Manage and direct resources effectively. • Delegate non-managerial tasks to Customer Service Representatives. • Mitigate/resolve employee and/or service provider conflicts. • Maintain corporate ISO standards, and provisions • Issue a corrective action as necessary to enforce company policies and take appropriate disciplinary action(s). • Maintain “on-call” status in order to meet expected deliverables. • Engage in continuing corporate provided training.
    $67k-107k yearly est. Auto-Apply 60d+ ago
  • Director, Customer Success - Scaled Programs

    Affinity 4.7company rating

    Austin, TX jobs

    Affinity is a leading relationship intelligence platform that transforms how businesses manage and leverage their professional networks. Our innovative CRM solution empowers investment firms, consulting companies, and other relationship-driven organizations to unlock the full potential of their connections through AI-powered insights and automated relationship mapping. At Affinity, we're passionate about helping our clients build stronger relationships and drive better business outcomes through data-driven relationship intelligence. The Customer Success team at Affinity are the trusted private capital advisors who ensure every Affinity customer maximizes the value of their network and relationships. We deliver this by combining deep industry expertise with proactive guidance, helping customers adopt best practices that drive measurable business outcomes. The Role As Director of Customer Success, Scaled Programs you'll architect and execute a sophisticated digital-first customer success strategy that drives exceptional outcomes for our 1,500+ scaled customer segment while establishing this portfolio as the strategic testing ground for programs that benefit Growth, Mid-Market, and Strategic tiers. Reporting to the VP of Customer Success, you will lead a team of scaled Customer Success Managers while working cross-functionally with Marketing, Product, Revenue Operations, and Finance teams to create AI-forward customer journeys. You will be accountable for adoption leading indicators that directly influence user and account retention, establishing unified measurement frameworks that transform digital initiatives from foundational programs into strategic, revenue-correlated business drivers. What will I be doing? Strategic Digital CS Leadership and Framework Development: Establish and own unified measurement frameworks with revenue-correlated "North Star" metrics to evaluate digital initiative effectiveness across all customer programs. Develop adoption leading indicators that directly influence user and account retention across the scaled customer segment. Create comprehensive AI-forward scaled models for predictive engagement, risk detection, and personalized customer experiences that move beyond traditional support models while serving as an innovation laboratory for methodologies that benefit Growth, Mid-Market, and Strategic segments. Cross-Functional Process Design and Leadership: Create clear ownership frameworks and swimlanes to eliminate ambiguity in digital program execution across Customer Success, Marketing, Product, Revenue Operations, and Finance Teams Lead customer journey mapping initiatives identifying key moments for automated intervention across the entire user lifecycle, partnering with Marketing and Product to deliver integrated experiences. Collaborate with Finance to optimize billing and licensing models based on customer usage patterns and feedback from the scaled segment. Technology and Knowledge Systems Optimization: Optimize and fully leverage existing tech stack capabilities (Gainsight, Pardot, Service Cloud, Amplitude, Segment) to create cohesive data ecosystems for behavior-driven engagement. Architect automated journey orchestration frameworks for scaled customer engagement. Lead knowledge center strategy, systematizing and formalizing current resources into cohesive, just-in-time customer support systems that serve as strategic customer enablement platform. Partner with Revenue Operations and CS Operations to evaluate and test new AI tools and technologies that enhance scaled customer engagement and operational efficiency. Team Leadership and Scaled Program Execution: Recruit, mentor, and develop a high-performing team of scaled Customer Success Managers who manage 300+ customers through sophisticated digital engagement strategies. Build and optimize scaled CSM operating models including territory design, customer segmentation, and customer management frameworks. Foster a data-driven culture focused on automation, efficiency, and measurable customer outcomes. Digital Engagement Channel Expansion: Design and execute digital-first customer success programs that provide optionality across channels (self-serve when possible, human contact when needed). Expand digital engagement capabilities including in-app guidance, email campaigns, webinar programming, and integrated Marketing partnerships. Implement sophisticated customer segmentation by ARR/usage to optimize program delivery and resource allocation while developing proven methodologies that can be adapted for other customer segments. Metrics and Strategic Accountability: Build sophisticated reporting frameworks and dashboards to track health metrics and attribute lift from digital CS programs. Establish robust data hygiene frameworks and consent management to prevent customer communication overlap. Drive experimentation culture through A/B testing of customer engagement strategies, implementing risk mitigation throughout the customer journey. Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Required: Proven experience as a Director or Senior Manager in digital customer success, growth marketing, or scaled customer engagement at a successful B2B SaaS company ($50M+ ARR). 7+ years of customer success or growth startup experience, with 3+ years leading scaled customer success teams managing 300+ accounts per CSM. Demonstrated track record establishing unified measurement frameworks and North Star metrics for digital customer programs with measurable impact on user and account retention. Expertise in customer success platforms and analytics tools (Amplitude, Segment) for behavior-driven campaign design, with experience evaluating and implementing modern customer journey orchestration solutions. Strong background in AI integration for customer success including predictive modeling and personalized engagement strategies. Experience architecting cross-functional processes and RACI frameworks between Customer Success, Marketing, Product, Revenue Operations, and Finance teams. Exceptional communication and facilitation skills with proven ability to work effectively in matrixed organizational structures. Strong people leader with experience building and scaling high-performing customer success teams focused on digital engagement. Knowledge center and content strategy development experience with information architecture expertise. Experience with SaaS companies managing 1,000+ customers in scaled segments is preferred. Location: Austin, Chicago, New York or San Francisco For those located in SF or NY, for this role we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members within commuting distance are expected in-office 2-3 days per week, typically Tuesday through Thursday. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a 401(k) plan to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. A reasonable estimate of the current range is $150,000 to $200,000 USD. In addition, this position is also eligible to receive Commission based on departmental KPIs. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $40k-52k yearly est. Auto-Apply 57d ago
  • Program Manager

    Bally's Corporation 4.0company rating

    Colorado jobs

    Ignite Your Career Where Innovation Leads the Way! Bally's Interactive is redefining the future of entertainment by powering one of the world's most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers. You'll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you'll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact. Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation. Well, What About The Role? We're on the hunt for a Program Manager who thrives in fast-paced environments, loves untangling complex challenges, and gets fired up about bringing bold product ideas to life. If you enjoy being at the center of the action where innovation meets execution, you'll fit right in. In this role, you'll partner with top technical teams, product leaders, and third-party vendors to deliver high-impact features across our gaming and sports betting platforms. Reporting directly to the VP of Program Management, you'll orchestrate projects that enhance our players' experience and push our products to new heights. If you're a natural multitasker who gets a thrill from watching your work go live and make an impact, this is your moment. What You'll Do * Lead high-impact projects from kickoff to launch, ensuring every feature is high-quality, on-time, and compliant with governance. * Own core project management functions across the full SDLC: scope, planning, risk matrix, tracking, reporting, and delivery. * Partner with cross-functional squads like engineering, product, design, and vendors to keep work aligned and momentum strong. * Deliver smooth, on-point game ops projects with hands-on ownership and proactive problem solving. * Communicate progress with clarity and confidence, keeping stakeholders informed and energized. * Use tools like JIRA, Confluence, MPP, Teams, and Slack to keep everything moving with precision. * Coordinate teams across time zones to ensure seamless execution from idea to launch. * Anticipate risks early and solve them creatively, no blockers stand a chance. * Lead meetings with purpose, keeping conversations focused on decisions and outcomes. * Align and motivate teams, fostering accountability and shared wins. * Balance structure with agility, maintaining governance and processes that support innovation, not slow it down. What We're Looking For * Proven success delivering e-commerce or gaming web services (experience in iCasino & Sports Betting is a big plus). * Experience managing end-to-end feature delivery across large, complex product teams. * Familiarity with product governance frameworks and project management tools. * Excellent communication skills, you can translate priorities, sequence work, and manage expectations like a pro. * Solid organizational skills and attention to detail, with a knack for spotting risks before they hit. * Passion for creating exciting digital experiences and an understanding of what drives commercial success. * Transferable PM experience from non-tech initiatives is welcome, as long as you're eager to level up in product delivery. This is what you'll get Different benefits packages are tailored to fit each location, but here's a taste of what may be on offer * Annual vacation * Annual bonus * 401K program * Health insurance * Home office allowance DNA / Values At Bally's Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do! We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally's we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game. Equal Opportunities At Bally's Interactive, we are committed to promoting equal opportunities in employment and working conditions. Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work. We believe passionately that employing a diverse workforce is central to our success, this is our superpower. We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability. Salary: $90,000 - $125,000 USD #LI-OP1
    $90k-125k yearly 17d ago
  • Program Manager

    Fincantieri Marine Systems 4.5company rating

    Atlantic Beach, FL jobs

    Summary: The Program Manager shall directly contribute to program efforts in several areas, including cost management/avoidance, schedule estimation and tracking, contract performance management, risk management, requirements analysis, and quality assurance activities. Ensures proper performance of tasks necessary to ensure the most efficient and effective execution of the contract. The PM shall utilize expert communication skills needed to direct the skilled technical resources and report on the progress, issues, and problem areas, as well as write and review program and contractual documents. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for the overall management of service jobs involving the maintenance and repair of Isotta Fraschini Motori marine engines installed on various customer vessels. Projects typically will serve Littoral Combat Ship (LCS), Expeditionary Fast Transport (EPF), Mine Counter Measures (MCM), and USCG buoy tender programs. Accountable for controlling and reporting cost, schedule, and performance of assigned service jobs to ensure the operations teams achieve and comply with contract requirements. Indirectly manage and extensively communicate with the operations team to ensure coordinated job performance and availability of manpower and supplies. Routinely use project schedules and data (analysis reports) as communication tools. Serve as the customer's primary contact for all contractual and business matters pertaining to service jobs. This includes, but is not limited to, preparing quotations, and negotiating contracts and purchase orders to define scope of work, schedule, deliverables, requirements and price. Champion process changes to continuously improve the productivity and efficiency of operations. Routinely monitor specific job and overall business performance by deriving and reporting key performance indicators (KPIs); use KPIs to drive operational changes and continuously improve. Securely organize and maintain project documents, including records of contracts and evidence of customer deliverables. Performs other duties as directed by senior management. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Communication - Shares information in an effective and collaborative manner. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Ability to multitask several projects at any given time. Ability to prioritize work flow to ensure timely completion. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions using a holistic business approach; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Diversity - Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce. Ethics - Works with integrity and ethically; upholds organizational values. Requirements Qualifications Bachelor's Degree in Science Discipline or Engineering Five or more years of professional experience in a program or project management role (one involving engines or power systems equipment preferred) Project Management Professional (PMP) certification preferred Awareness level knowledge of engine maintenance and repair activities including familiarity with spare parts and related equipment Working knowledge of Federal Acquisition Regulation (FAR) requirements. (Experience in negotiating government contracts preferred.) Communication Skills Ability to read, analyze, and interpret technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to prepare budgets and understand financial reports. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills Working knowledge of Project Management software; MS Word and MS Excel. Ability to teach others how to use Excel and common office software Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision and distance vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Fincantieri Marine Systems is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are proud to be a company that values diversity and inclusion in the workplace. Fincantieri Marine Systems also takes affirmative action to employ and advance in employment individuals from historically underrepresented groups, including women, minorities, individuals with disabilities, and protected veterans. We encourage all qualified candidates to apply and join our team in supporting innovation, integrity, and excellence in the maritime industry.
    $61k-102k yearly est. 60d+ ago
  • Program Manager

    Umbra 3.8company rating

    Arlington, VA jobs

    Umbra is an American space technology company delivering advanced systems, from sensors to spacecraft, that empower customers worldwide with unmatched access to critical information from space. Our mission is simple and ambitious: redefine space-for people, systems, and missions in every domain. Umbra's ecosystem operates through three business units: Remote Sensing (the data), Space Systems (the components), and Mission Solutions (the platforms). Together, our teams develop capabilities that deliver persistent access, resilient performance, and mission-ready solutions, advancing U.S. space leadership while keeping the world safe and informed. About the Team Mission Solutions - The Platforms Mission Solutions builds on Umbra's expertise in remote sensing and spacecraft operations to engineer platforms purpose-built for U.S. and allied defense and intelligence missions. Whether it's a custom payload, a full-stack spacecraft, or the infrastructure behind an entire constellation, our team delivers secure, resilient systems tailored to exacting requirements and built on timelines that match the urgency of the mission. If you want to work on cutting-edge space technology that's redefining what's possible in space platforms, you belong here at Umbra. About the Job As a Program Manager at Umbra, you will deliver outstanding experiences to our customers and users by delivering exceptional products and solutions that are on time and within budget, fulfilling our contractual commitments. You have a keen awareness of how all elements must align for a program's success, enabling you to create structured roadmaps, schedules, and budgets that you meticulously monitor throughout the program lifecycle. You collaborate closely with Umbra's product management team to define development scope, utilizing the principles of the Scaled Agile Framework (SAFe). Your communication skills shine as you engage seamlessly with both technical and non-technical stakeholders, provide concise updates to leadership, and cultivate strong relationships with customers. By gaining insight into Umbra's technologies, you will be better equipped to support your customers and adeptly oversee technical progress. You will proactively address program challenges and emerging risks, contributing to business development through proposals, RFI responses, engaging with customers, and driving organic growth. This position is based on-site in our Arlington, VA office. Key Responsibilities Program Execution: Take complete responsibility for the successful implementation (including cost, schedule, and technical aspects) of several ongoing contracts. Ensure monthly updates of financial results and forecasts. Deliver monthly status reports to facilitate Program Management Reviews. Processes: Participate in the maturation of Umbra's Program Excellence Framework, which consists of documented procedures for initiating, executing, and concluding programs. Utilize insights and experiences gained from previous programs, while customizing them to align with Umbra's operational style, to establish streamlined processes for areas including financial management, risk management, contractual obligations, and performance monitoring. Agile Development: Serve as the Business Owner for technologies associated with contracts. Collaborate with product management and system architects on engineering solutions. Engage actively in key Agile ceremonies, including PI planning. Growth and Strategy: Take the lead or provide assistance in developing proposals as needed. Create and implement growth strategies for existing and upcoming contracts. Act as the customer's advocate in product management to help shape company roadmaps based on their requirements. All other duties as assigned. Requirements Required Qualifications 5+ years of relevant professional experience, with 2+ years of professional experience working in a program management supporting USG contracts or the aerospace and defense domain. Ability to obtain and maintain a U.S. Government security clearance. Experience working in a TS/SCI classified environment within the last two years. Bachelors degree with a STEM or business concentration. Proven ability to manage technical development and/or R&D scope and technical teams. Experience working with business development on USG captures and supporting and/or leading proposals. Understanding of Agile product development and technology development lifecycle processes. A proactive learner who embraces leadership in uncertain situations, willing to take risks and gain insights from their experiences. Proactively takes the initiative and advocates for essential issues that require attention. Demonstrated emotional intelligence to interact and empathize with staff, colleagues, cross-functional teams, and customers. Excellent verbal and written communication skills. Comfortable working in a dynamic and fast-paced development environment. Desired Qualifications 4+ years of professional experience working in a program management supporting USG contracts or the aerospace and defense domain. Active TS/SCI security clearance, read-in within the past two years, with ability to pass an SSBI. Experienced leader able to build a plan, build a team, and execute with clear ownership and minimal oversight. Direct experience with space industry program planning and execution. Able to travel CONUS up to 25% of time. Experience with large competitive captures. Experience with remote sensing satellite development and/or mission operations. Experience working with a diverse set of U.S. Government DoD, IC and Civil customers. Experience with SAR and RF space payloads and their associated ground systems. Familiarity with SAFe, PMI or other similarly rigorous organizational frameworks. Understanding of systems engineering processes and system architectures. Benefits Flexible Time Off, Sick, Family & Medical Leave Medical, Dental, Vision, Life, LTD, STD (employer funded) Vol Life, Critical Illness, Accidental, Hospital Indemnity, Pet Insurance (employee funded) 401k with 3% non-elective company contribution Stock Options Free parking in office building or Transit is reimbursed Free lunch daily in office Umbra is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. U.S. Citizenship is required for all positions requiring an active U.S. Government security clearance or the ability to obtain and maintain a security clearance. Employment Eligibility Verification In compliance with federal laws, all hired persons will be required to verify their identity and eligibility to work in the United States by completing the required Employment Eligibility Verification Form (I-9 Form) upon hire. ITAR/EAR Requirements This position may include access to technology and/or data that is subject to U.S. export controls pursuant to ITAR and EAR. To comply with federal export controls, all persons hired must be a U.S. citizen, U.S. national, U.S. lawful permanent resident, refugee or asylee as defined by 8 U.S.C. § 1324b(a)(3), or must otherwise be eligible to obtain the required authorizations from the U.S. Department of State and/or U.S. Department of Commerce as applicable. Pay Transparency This job posting may cover multiple career levels. To ensure greater transparency, we provide base salary ranges for all roles, regardless of location. Our standard pay ranges are based on the role's function and level, benchmarked against similar growth-stage companies. Compensation may vary based on geographical location, as certain regions may have different cost-of-living factors. The final offer will also be influenced by the candidate's skills, responsibilities, and relevant experience. Compensation Range The Compensation Range for this role is $165,000 - $215,000 DOE.
    $67k-102k yearly est. Auto-Apply 60d+ ago
  • Program Manager

    Umbra 3.8company rating

    Arlington, VA jobs

    Job Description Umbra is an American space technology company delivering advanced systems, from sensors to spacecraft, that empower customers worldwide with unmatched access to critical information from space. Our mission is simple and ambitious: redefine space-for people, systems, and missions in every domain. Umbra's ecosystem operates through three business units: Remote Sensing (the data), Space Systems (the components), and Mission Solutions (the platforms). Together, our teams develop capabilities that deliver persistent access, resilient performance, and mission-ready solutions, advancing U.S. space leadership while keeping the world safe and informed. About the Team Mission Solutions - The Platforms Mission Solutions builds on Umbra's expertise in remote sensing and spacecraft operations to engineer platforms purpose-built for U.S. and allied defense and intelligence missions. Whether it's a custom payload, a full-stack spacecraft, or the infrastructure behind an entire constellation, our team delivers secure, resilient systems tailored to exacting requirements and built on timelines that match the urgency of the mission. If you want to work on cutting-edge space technology that's redefining what's possible in space platforms, you belong here at Umbra. About the Job As a Program Manager at Umbra, you will deliver outstanding experiences to our customers and users by delivering exceptional products and solutions that are on time and within budget, fulfilling our contractual commitments. You have a keen awareness of how all elements must align for a program's success, enabling you to create structured roadmaps, schedules, and budgets that you meticulously monitor throughout the program lifecycle. You collaborate closely with Umbra's product management team to define development scope, utilizing the principles of the Scaled Agile Framework (SAFe). Your communication skills shine as you engage seamlessly with both technical and non-technical stakeholders, provide concise updates to leadership, and cultivate strong relationships with customers. By gaining insight into Umbra's technologies, you will be better equipped to support your customers and adeptly oversee technical progress. You will proactively address program challenges and emerging risks, contributing to business development through proposals, RFI responses, engaging with customers, and driving organic growth. This position is based on-site in our Arlington, VA office. Key Responsibilities Program Execution: Take complete responsibility for the successful implementation (including cost, schedule, and technical aspects) of several ongoing contracts. Ensure monthly updates of financial results and forecasts. Deliver monthly status reports to facilitate Program Management Reviews. Processes: Participate in the maturation of Umbra's Program Excellence Framework, which consists of documented procedures for initiating, executing, and concluding programs. Utilize insights and experiences gained from previous programs, while customizing them to align with Umbra's operational style, to establish streamlined processes for areas including financial management, risk management, contractual obligations, and performance monitoring. Agile Development: Serve as the Business Owner for technologies associated with contracts. Collaborate with product management and system architects on engineering solutions. Engage actively in key Agile ceremonies, including PI planning. Growth and Strategy: Take the lead or provide assistance in developing proposals as needed. Create and implement growth strategies for existing and upcoming contracts. Act as the customer's advocate in product management to help shape company roadmaps based on their requirements. All other duties as assigned. Requirements Required Qualifications 5+ years of relevant professional experience, with 2+ years of professional experience working in a program management supporting USG contracts or the aerospace and defense domain. Ability to obtain and maintain a U.S. Government security clearance. Experience working in a TS/SCI classified environment within the last two years. Bachelors degree with a STEM or business concentration. Proven ability to manage technical development and/or R&D scope and technical teams. Experience working with business development on USG captures and supporting and/or leading proposals. Understanding of Agile product development and technology development lifecycle processes. A proactive learner who embraces leadership in uncertain situations, willing to take risks and gain insights from their experiences. Proactively takes the initiative and advocates for essential issues that require attention. Demonstrated emotional intelligence to interact and empathize with staff, colleagues, cross-functional teams, and customers. Excellent verbal and written communication skills. Comfortable working in a dynamic and fast-paced development environment. Desired Qualifications 4+ years of professional experience working in a program management supporting USG contracts or the aerospace and defense domain. Active TS/SCI security clearance, read-in within the past two years, with ability to pass an SSBI. Experienced leader able to build a plan, build a team, and execute with clear ownership and minimal oversight. Direct experience with space industry program planning and execution. Able to travel CONUS up to 25% of time. Experience with large competitive captures. Experience with remote sensing satellite development and/or mission operations. Experience working with a diverse set of U.S. Government DoD, IC and Civil customers. Experience with SAR and RF space payloads and their associated ground systems. Familiarity with SAFe, PMI or other similarly rigorous organizational frameworks. Understanding of systems engineering processes and system architectures. Benefits Flexible Time Off, Sick, Family & Medical Leave Medical, Dental, Vision, Life, LTD, STD (employer funded) Vol Life, Critical Illness, Accidental, Hospital Indemnity, Pet Insurance (employee funded) 401k with 3% non-elective company contribution Stock Options Free parking in office building or Transit is reimbursed Free lunch daily in office Umbra is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. U.S. Citizenship is required for all positions requiring an active U.S. Government security clearance or the ability to obtain and maintain a security clearance. Employment Eligibility Verification In compliance with federal laws, all hired persons will be required to verify their identity and eligibility to work in the United States by completing the required Employment Eligibility Verification Form (I-9 Form) upon hire. ITAR/EAR Requirements This position may include access to technology and/or data that is subject to U.S. export controls pursuant to ITAR and EAR. To comply with federal export controls, all persons hired must be a U.S. citizen, U.S. national, U.S. lawful permanent resident, refugee or asylee as defined by 8 U.S.C. § 1324b(a)(3), or must otherwise be eligible to obtain the required authorizations from the U.S. Department of State and/or U.S. Department of Commerce as applicable. Pay Transparency This job posting may cover multiple career levels. To ensure greater transparency, we provide base salary ranges for all roles, regardless of location. Our standard pay ranges are based on the role's function and level, benchmarked against similar growth-stage companies. Compensation may vary based on geographical location, as certain regions may have different cost-of-living factors. The final offer will also be influenced by the candidate's skills, responsibilities, and relevant experience. Compensation Range The Compensation Range for this role is $165,000 - $215,000 DOE.
    $67k-102k yearly est. 11d ago
  • Baseball Program Manager

    Toca Football 3.2company rating

    Johns Creek, GA jobs

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart of the TOCA Team: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive Pay and Comprehensive Benefits Generous PTO & Holidays Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew! Job Highlights: Job Title: Baseball Manager Location: Johns Creek, GA Report To: General Manager Hours Required: FT, Salary, afternoons, evenings and weekends Position Overview TOCA is one of the largest DBAT Franchise Operators in the US. DBAT is a top indoor baseball and softball training facility, offering individual training, batting cages, clinics, and gear. Our Baseball Manager will lead the charge in creating an epic baseball and softball experience at TOCA. Lead a team of trainers who will help players of all ages and skill levels hit home runs-both on and off the field. You'll develop your team, build community ties, and keep everything running as smooth as a double play. Your Game Plan: Community Builder & Program Driver (50%) Build Baseball Hype: Grow the love for baseball and softball in the community! Connect with parents, local leagues, and coaches, and build partnerships that bring in new players. Sales & Growth Game Plan: Create fun ways to boost lessons, camps, and clinics to grow our member base. Increase drop-ins, guest traffic, and enrollments. Keep that whiteboard updated with daily goals and progress. Win Back Past Players: Miss someone who used to play? Get them back in the game with special "come-back" offers. Be the Numbers Coach: Keep track of revenue and budgets like you're reviewing your favorite MLB team's stats! Operational MVP (25%) Lead the Practice: Deliver 10 fun, free private evaluations every week! Set up training plans that keep players pumped about their progress. Keep It Tight: Make sure the place is spotless and buzzing with positive energy. Review how things are going each week and come up with ways to make it better! Game-Changer Mindset: Check-in with the General Manager weekly and bring new ideas to keep things exciting for clients. Coach of Coaches (25%) Build Your Instructor Squad: Recruit, train, and develop a team of rockstar instructors who live and breathe baseball and follow outlined curriculum. Keep Everyone in the Zone: Meet with your team regularly to keep their coaching fresh, fun, and effective. Help them build out their own coaching plans and stay on top of their game. Safety & Energy Captain: Make sure your team keeps things safe but also fun and energetic for all players. What you bring to the field: 1-2 years of operations leadership experience-bonus points if it's in sports, retail, or hospitality Passionate about baseball, softball, and helping others reach their potential. An ex-player or coach with some serious passion for developing players. A community connector-building relationships is your jam. A leader who can train and motivate others to be their best. Organized and able to handle the hustle of a busy center. Weekend warrior-ready to dive in when things get busy. #twmanager
    $68k-111k yearly est. 60d+ ago
  • Soccer Program Manager

    Toca Football 3.2company rating

    Loganville, GA jobs

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart of the TOCA Team: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive Pay, Benefits & monthly bonus plan Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew! Job Highlights: Job Title: TOCA Training Manager Location: Loganville, GA Report To: General Manager Hours Required: Full Time, Candidates must be able to work evenings and weekends Position Overview: Be the game-changer! Lead our tech-powered soccer training program and help players of all levels level up fast. You'll be the one making TOCA's cutting-edge, tech-driven training fun and impactful while managing a squad of energized coaches. Your Game Plan: Community Growth & Program Buzz (50%) Soccer Hype Master: Connect with players, parents, local clubs, and coaches to spread the TOCA love. Your job? Get more players into TOCA sessions and keep them coming back for more. Sales & Player Growth Playbook: Use cool marketing tactics and promos to boost sessions and camps. Collaborate with other center leaders to grow our TOCA soccer program. Bring Players Back for More: Follow up with past players and get them back on the field with fun "come-back" offers. Budget Captain: Keep an eye on revenue, expenses, and find ways to grow the program while sticking to the budget. Training Tech & Operational Vibes (25%) Tech-Powered Kickstart: Run 10 free “Kick Off” sessions each week, introducing players to TOCA's tech-focused training tools. Use data to show players their progress and boost conversions. Clean & Clutter-Free: Make sure the facility is always in top shape-clean, welcoming, and buzzing with positive energy. Session Strategist: Work with the General Manager to update schedules, improve rebooking rates, and keep players engaged. Ensure that each training session sticks to TOCA standards for quality. TOCA Standards Champion (25%) Drive implementation of TOCA Session Standards: Ensure your team of Trainers consistently delivers high-quality sessions that align with TOCA's curriculum and player pathways. Cascade new information and best practices to maintain excellence across all training sessions. Build Your Dream Team: Recruit, train, and lead a squad of coaches who live for soccer and love TOCA's tech-driven approach. Coach the Coaches: Provide regular feedback, lead fun training sessions, and ensure coaches are high-energy and ready to deliver awesome player experiences. Safety & Fun Balance: Make sure all coaches keep things fun while following TOCA's safety rules. Who You Are: 1-2 years of operations leadership experience-bonus points if it's in sports, retail, or hospitality Passionate about player development and thrilled to see players improve their skills. A connector-you love building relationships with players, coaches, and the local soccer community. Organized, energetic, and ready to handle the fast pace of a busy training facility. Available on weekends because that's when the soccer action happens. A team player who knows how to motivate others while having fun. #twmanager
    $68k-111k yearly est. 55d ago

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