New Story Remote jobs - 597 jobs

A progressive technology company is looking for Lawyer Professionals for a remote AI research project. This flexible role requires at least 4 years of legal experience, where you'll evaluate AI model performance based on your professional context. Key responsibilities include developing prompts and assessing responses to strengthen AI understanding of legal tasks. Ideal candidates will be involved in asynchronous collaborations with leading AI labs, contributing to AI's application in their field of expertise. #J-18808-Ljbffr

Workyard is a growing startup developing an industry changing workforce management SaaS solution for the construction industry. In a market where $300 billion is spent annually on labor, we are fundamentally transforming the experience for both companies and workers by adding trust, transparency, and modern technologies to the work management process. We are seeking a bilingual (Spanish/English) Software Implementation Specialist to join our Customer Success team and be a critical interface to our clients. As an expert in product and the customer journey, you will onboard new clients onto the Workyard platform and serve as a primary point for customer on-boarding and ongoing support. You will strive for excellent customer support outcomes, and ensure key performance metrics are monitored and achieved to the highest level of customer satisfaction. This position is 100% remote, and business hours will be CST. Responsibilities Learn and deeply understand the Workyard product, features and roadmap Onboard new clients onto the Workyard platform Primary contact for all customer support inquiries that are escalated and not answered by automated support tools Manage and improve content in the automated support tools to improve customer self service capability utilization Ensure timely and accurate resolution of customer inquiries and issues Manage and track issue escalations to engineering or within customer success Improve performance by raising efficiency and exploring new technology and process improvements Provide valuable feedback to the product team based on customer experience and issues Assist with special projects as needed Requirements 2 to 4 years experience in Customer Support and/or Customer Success or Implementation for a SaaS solution Understanding of business process and data mapping Strong analytical and problem-solving abilities, with proficiency in troubleshooting and identifying multiple options for resolution Fluency in Spanish Excellent communication and problem-solving skills Multi-tasking abilities Adaptability to a fast paced, and constantly changing environment Aptitude and appetite to learn new technologies Patience when handling tough cases or clients Bonus points for domain knowledge in payroll applications or the construction industry #J-18808-Ljbffr

A leading digital operations management company is seeking a Senior Director of Platform Product Management. This role focuses on guiding product strategy and fostering high-performing teams. The ideal candidate will have 6-10+ years in technical product management, particularly in a B2B SaaS environment, and will possess strong integration architecture knowledge. The position offers a competitive salary range of $200,000 to $337,000, along with potential for bonuses and equity. #J-18808-Ljbffr

WE DEVELOP INNOVATIVE BEVERAGE BRANDS THAT DEFINE WHAT'S NEXT. Born in Austin, TX, BeatBox Beverages is a team of millennial founders and industry veterans reshaping the future of drinking. We believe the best brands don't just follow trends, they create them. Our mission is to craft cutting-edge, game-changing beverages that push boundaries while connecting with future-forward individuals who crave the extraordinary. Interested in working with us but you don't see an opening that fits at the moment? Send us your resume! We are always looking for new talent and we'd love to add you to our prospect pool. BeatBox Beverages provides a fair and equal employment opportunity regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. BeatBox Beverages hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation.

A leading cloud infrastructure company is seeking a Software Engineer with 5+ years of experience to manage compute clusters using Golang and Terraform. The role involves improving performance, collaborating on features, and working within a team-oriented environment. This position offers a competitive compensation package, including equity, with base pay for the San Francisco location estimated between $180,000 and $280,000. #J-18808-Ljbffr

Handshake is recruiting Meeting, Convention, and Event Planner Professionals to contribute to an hourly, temporary AI research project-but there's no AI experience needed. In this program, you'll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model's understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise. Details The position is remote and asynchronous; work independently from wherever you are. The hours are flexible, with no minimum commitment, but most average 5-20 hrs The work includes developing prompts for AI models that reflect your field, and then evaluating responses. You'll learn new skills and contribute to how AI is used in your field Your placement into a project will be dependent on project availability-if you apply now and can't work on this project, more will be available soon. Qualifications You have at least 4 years of professional experience in one or more of the following types of work. The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models Consulting with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions. Reviewing event bills for accuracy and approving payments. Coordinating services for events, such as accommodations, transportation, catering, signage, displays, printing, special needs requirements, and security. Arranging the availability of audio-visual equipment, transportation, displays, and other event needs. Conferring with staff at chosen event sites to coordinate logistics and details. Inspecting event facilities to ensure they conform to customer requirements. Maintaining records of event aspects, including financial details and vendor contracts. Monitoring event activities to ensure compliance with regulations, participant satisfaction, and prompt issue resolution. Negotiating contracts with service providers and suppliers such as hotels, convention centers, and speakers. Evaluating and selecting providers of services based on customer requirements and budget. Planning and developing programs, agendas, budgets, and services to meet client objectives. Hiring, training, and supervising volunteers and support staff for events. Conducting post-event evaluations to identify opportunities for improvement. Managing administrative details such as financial operations, promotional material distribution, and inquiry responses. Meeting with sponsors and organizing committees to plan event scope and format, establish budgets, and review progress. Reading trade publications, attending seminars, and networking with other meeting professionals to stay current on event management trends. Organizing participant registration and on-site check-in processes. Developing event topics and selecting featured speakers or presenters. Promoting conferences, conventions, or trade shows by meeting with associations and producing brochures or other publications. Designing and implementing marketing efforts to publicize events and attract sponsorships. Obtaining necessary permits from fire or health departments for displays, exhibits, or food service at events. You're able to participate in asynchronous work in partnership with leading AI labs. Application Process Create a Handshake account Upload your resume and verify your identity Get matched and onboarded into relevant projects Start working and earning Work authorization information F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported. See our Help Center article for more information on what types of work authorizations are supported on Handshake AI. #indhp

Job Title: Director of Acquisitions & Asset Management (Hybrid Role) Compensation: $140,000 - $160,000 Base + Performance Bonus + GP Equity The Role Aligned Ventures is hiring a Director of Acquisitions & Asset Management. We are looking for someone who wants to own the entire lifecycle of the asset-from sourcing and underwriting the deal to executing the business plan and driving Net Operating Income (NOI) after closing. You will report directly to the Partners. Your mandate is to maintain a robust acquisition pipeline while simultaneously ensuring our existing portfolio meets or exceeds projected returns. Current Texas residency is a mandatory requirement. Please note that we are not considering candidates seeking relocation. About Us Aligned Ventures is a high-performance firm scaling across Texas. We differentiate ourselves through extreme alignment: we are investors first and sponsors second. We back every acquisition with our own $30M+ balance sheet, co-investing 20% of the equity in every deal. We currently operate 440 units in Houston and are actively buying, with a target of adding 600+ units in 2026 on our path to $1B AUM. Function 1: Acquisitions (The Buy) Deal Sourcing: Actively source off-market and listed multifamily opportunities in Austin, San Antonio, and Houston. You will be the primary point of contact for the brokerage community. Institutional Underwriting: Build and manage detailed financial models for potential acquisitions. You are responsible for the accuracy of all assumptions (rent growth, taxes, insurance, CapEx). Due Diligence & Closing: Lead the transaction process from LOI to Closing. You will manage lenders, legal teams, and third-party inspectors to get the deal across the finish line. Function 2: Asset Management (The Hold) Financial Oversight: Conduct monthly audits of asset financial statements (P&L). You will identify variances, spot expense leakage, and hold property management firms accountable to the budget. Business Plan Execution: oversee major capital improvement projects and renovation plans. You ensure that the value-add strategy we underwrote during acquisition is actually executed on time and on budget. Reporting: Prepare monthly and quarterly asset performance reports for the Partners, highlighting risks and operational adjustments. Mandatory Hard Skills & Experience Proven Track record: A verifiable portfolio of closed Texas transactions where you served as the primary lead from initial sourcing through the complexities of due diligence and final execution 7+ Years of Experience: Must have a mix of Transactional (Acquisitions) AND Operational (Asset Management) experience. Asset Management experience: You must be able to demonstrate experience managing a P&L, overseeing renovations, or managing third-party property managers. If you have only ever worked on the transaction side, this is not the right role. Technical Modelling: Advanced Excel proficiency is required for both Acquisition Modelling (Waterfalls, IRR) and Operational Analysis (Budgeting, Variance Tracking). Market Fluency: Deep knowledge of Texas property tax laws, insurance dynamics, and sub-market rental trends. Location: Currently located in Houston, Dallas or San Antonio Other Benefits Full Cycle Ownership: You won't just hand the deal off to an operations team and walk away. You will have the authority to execute the business plan you created. GP Equity: We provide General Partnership equity in the deals you help us buy and operate. High Autonomy: This is a senior individual contributor role. We measure results (Deals Closed + Portfolio NOI), not activities. To Apply: Submit your resume. In your email/cover letter, please highlight: Do you meet the mandatory requirements listed above? Why do you feel this role is the right fit for you?

Blockchain.com is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. We are seeking a highly motivated OTC Crypto Trader to join our dynamic team, supporting a 24-7 Singapore and US over-the-counter (OTC) cryptocurrency spot flow operation. This role provides an exceptional opportunity to make a significant impact within our fast-growing and innovative organization. WHAT YOU WILL DO: * Execute trades on behalf of clients in an OTC setting, using your discretionary judgement based on market conditions and client goals. * Support and grow a 24-7 spot flow operation along with teams based in Singapore, while providing excellent client service across multiple time zones. * Use your in-depth knowledge of the cryptocurrency market to provide clients with actionable insights, and assist them in navigating the volatile digital currency landscape. * Leverage your strong sales skills to drive revenue and meet or exceed established targets. * Work collaboratively with colleagues globally to ensure smooth operation, consistent service and optimal trading conditions for clients. * Keep up-to-date with market developments, regulatory changes, and technical advancements related to cryptocurrencies. * Grow the client base and strengthen existing relationships. WHAT YOU WILL NEED: * Proven experience as an OTC broker/trader/sales-trader * A solid broker-dealer background, comfortable with trading on a discretionary basis. * Exceptional understanding of digital assets and blockchain technology preferred. * A deep understanding of international financial markets and regulatory standards. * Excellent interpersonal and communication skills, with a client-focused approach to trading. * Demonstrated ability to perform under pressure, make quick decisions and handle high volumes of transactions. * A keen interest in staying updated with trends and news in the fast-paced world of cryptocurrencies. * Must be comfortable working flexible hours in coordination with our Singapore and US teams. * The ideal candidate will be a hungry, hard-working individual accustomed to earning a significant portion of income through commission. If you are ready to seize this challenging opportunity and make a substantial contribution to our operation, we invite you to apply. COMPENSATION & PERKS * Full-time salary based on experience and meaningful equity in an industry-leading company * This is a role based in our Dallas office, with a mandatory in-office presence four days per week. * Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. * Apple equipment * The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field * Flexible work culture Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time. You may contact our Data Protection Officer by email at ******************. Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

B-Stock is searching for a motivated, data-savvy Demand Generation Associate to join our Growth Marketing team. This role reports directly to the Senior Manager of Growth Marketing and will play a crucial role in multi-channel campaign execution to drive awareness, engagement, and pipeline for our enterprise sales team. You'll work closely with marketing, sales, and operations partners to optimize inbound and outbound demand efforts, contributing directly to revenue growth and helping scale our go-to-market engine. This position is ideal for someone who's analytical, detail-oriented, and eager to learn the full spectrum of B2B marketing, from campaign execution to reporting and optimization. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Own the execution and results of integrated demand programs across email, paid media, events, and outbound channels, ensuring each campaign aligns with marketing priorities and pipeline goals. Manage and optimize audience segmentation and targeting in Marketo/Outreach by analyzing engagement data and exercising independent judgment to build and maintain segmented lists, landing pages, and nurture programs. Partner with Sales and BDR teams to align campaigns with target account lists and prospecting efforts, proactively identifying gaps or adjustments needed for effective targeting. Analyze funnel performance on an ongoing basis, identify conversion gaps, and recommend improvements that support lead quality and pipeline contribution. Collaborate with content and design teams to develop effective creative and messaging aligned to buyer-journey needs and engagement insights. Manage lead routing, evaluate lead quality, and maintain reporting within CRM and marketing automation tools to support pipeline accuracy and transparency. Translate market, competitive, and audience insights into targeting and messaging recommendations that inform campaign development and guide audience strategies Contribute to testing subject lines, CTAs, and channels, applying results to improve engagement and conversion rates. MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES 3+ years of experience in B2B marketing, demand generation, or digital campaign execution. Strong analytical and organizational skills with curiosity and comfort in data-driven decision making. Experience using marketing automation platforms (Marketo, Outreach) and CRM tools (Salesforce preferred). Excellent written communication and project management abilities. Comfortable collaborating cross-functionally with Sales, RevOps, and Content teams. A self-starter with a growth mindset who's excited to experiment, learn, and contribute to a fast-moving marketing organization. The pay rate for this role will range between $70,000 to $80,000, per annum. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity. EMPLOYEE BENEFITS Competitive compensation packages including bonus and options Medical, dental, and vision benefits Unlimited PTO, telecommuting and flexible schedule options Support for continuing education Team offsites, social events and extracurricular activities are a staple Snacks, drinks, and the occasional box of donuts in office THE COMPANY B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses. While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory. We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time. Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come. For more information, visit bstock.com/careers/ OUR VALUES Make Each Dollar Count Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us. Take Our Work Seriously, Not Ourselves Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves). Do The Hard Things Today That Will Pay Off Tomorrow We're willing to sacrifice and endure, fail and adapt to reach our long-term goals. Use Trust As The Best Measure Of Success The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed. Find Strength In Numbers Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers. No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock. Work Authorization required.

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role We're looking for Technical Support Analysts to help us deliver exceptional support for Rain's platform and integrations. You'll troubleshoot complex issues, assist internal and external partners, and ensure that our infrastructure and user experience remain seamless and reliable. Work at the intersection of technology and finance, solving real-world problems with global impact. Join a team of smart, driven operators building the future of payments infrastructure. Flexible, fully remote environment with opportunities for growth. Be part of a company shaping how stablecoins are used worldwide. What You'll Do Investigate and resolve advanced customer and partner issues related to Rain's systems, APIs, and integrations Analyze logs, dashboards, and transaction data to identify root causes and escalate issues when needed Collaborate closely with Product, Engineering, and Compliance to resolve technical incidents Maintain accurate documentation and create troubleshooting guides for recurring issues Track trends and suggest improvements to prevent future issues Support new feature testing, integrations, and platform updates as needed Ensure all tickets and incidents meet internal SLAs and quality standards What we're looking for 3+ years of experience in technical support or product operations, ideally in fintech, SaaS, or payments Strong analytical and problem-solving skills with a detail-oriented approach Familiarity with APIs, data analysis, and debugging workflows Experience using tools such as Zendesk, Jira, Notion, or SQL-based systems Clear communication skills with the ability to translate technical information for non-technical users Ability to prioritize effectively and manage multiple complex cases at once A collaborative mindset and a passion for continuous learning Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleAs the Director of Customer Success Operations at Attentive, you will lead and optimize the rhythm around revenue and retention performance for our Customer Success team. This role reports to the VP of Revenue Operations, partnering closely with CS Leadership. You will own the cadence, forecasting rigor, segmentation and capacity model, and data integrity required to run the CS business with clarity and accountability. You'll combine strategic thinking with hands-on operational leadership-building scalable processes, delivering actionable insights, and ensuring our teams have the goals, tools, and customer health signal infrastructure to proactively reduce churn and accelerate growth.What You'll Accomplish CS Quota & Goal-Setting: Own the end-to-end annual and quarterly goal-setting process for CS (retention/renewals and expansion, as applicable), including target methodology, goal allocation, and ongoing calibration in partnership with CS Leadership, RevOps, and Finance Renewals Forecasting & Model Operations: Build and run a high-rigor renewals forecasting operating rhythm-owning the renewal forecast model, inspection cadence, risk taxonomy, and early-warning mechanisms to improve predictability and drive proactive intervention Customer Revenue Model & Operations: Own the underlying customer revenue operating model (what renews when, where risk sits, what drives NDR/GRR outcomes) and translate it into clear operating mechanisms, dashboards, and processes that CS teams can run weekly Post-Sale Performance Insights: Deliver clear performance storytelling for the CS organization-drivers of churn/retention/expansion, cohort trends, and recommended actions-and partner with CS Leadership to turn insights into execution Customer Segmentation & Territory / Book Management: Define and maintain customer segmentation and book-of-business management principles; partner with CS Leadership to align coverage models to customer needs and business goals CS Capacity Planning: Own CS capacity and coverage planning (ratios, book sizing, ramp assumptions, workload drivers) and translate it into hiring/coverage recommendations in partnership with CS Leadership and FP&A CS Data Integrity & Operating Hygiene: Own post-sale data integrity standards (definitions, required fields, lifecycle stages) and enforce operating hygiene so forecasting, reporting, and workflows are reliable and scalable Team Leadership & Development: Lead a team of 5, defining the right org structure and assessing current coverage and operating mode. Build an enablement and quality bar that scales with the business Your Expertise Proven experience (8+ years) in Revenue Operations, Business Analytics, or related roles, preferably in a B2B SaaS company Excellent analytical skills, with the ability to analyze complex data sets and market dynamics Exceptional communication and presentation skills, with the ability to effectively articulate complex concepts Strong understanding of SaaS business models, go-to-market strategies, and customer success processes Demonstrated success in leading teams and driving cross-functional alignment across multiple stakeholders across all levels Strong leadership capabilities, with experience in building and developing high-performing teams You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. US based applicants:- The US base salary range for this full-time position is $190,000-$240,000 annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-AR1 Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

We are excited to share this opportunity for a highly motivated and experienced sales leader to join our team. As the RVP, Financial Services Sales, you will have the chance to drive revenue through both new customer acquisition and existing customer expansion, building and inspiring a team of experienced sales executives, and developing a deep understanding of our product, technology, and competitive landscape. You will also have the opportunity to build excellent working relationships with key business leaders, colleagues, and prospects while providing market feedback to our product team. If you have a strong background in software or SaaS sales leadership, a keen understanding of the SaaS model, a successful track record in financial services technology sales, and a desire to develop and mentor a team, we encourage you to apply. Who you are: 3-5+ years of sales leadership experience Strong software or SaaS sales leadership Keen understanding of the SaaS model, content, and/or cloud technologies Proven history of leading teams to achieve quotas and objectives within a complex client acquisition driven business, preferably in the mid-market or enterprise space Experience in selling to and managing accounts in the Financial Services vertical Strong desire and understanding of how to develop people in a supportive, accountable environment and inspire them to give 100% effort and perform at levels higher than they imagined they could achieve Excellent coaching skills and sales methodology knowledge allowing you and your team to skillfully negotiate wins internally and externally while maintaining strong relationships Bachelor's Degree or equivalent preferred What you'll be doing: Drive revenue through new customer acquisition, and expanding existing customer relationships, meeting or exceeding all sales targets and performance metrics Lead, inspire, manage, and mentor experienced sales executives to maximize their individual potential and professional growth as well as ability to function effectively as a team Build a culture of accountability and urgency by transparently leveraging metrics and reporting to drive the right behaviors Develop a deep understanding of our product messaging, technology platform, partner ecosystem, and competitive landscape Cultivate an environment of teamwork, openness, creativity, and continuous improvement Support and assist account executives with all aspects of the sales process including client presentations, proposals, contract negotiations, and final close Ensure account plans are developed, maintained and are focused on the customers' key strategic goals Develop and maintain accurate forecasts Identify topics and partner with our enablement team to plan product and competitive training sessions Build excellent working relationships with all key business leaders, colleagues, and broader team Listen carefully to prospects and clients to provide market feedback to the product team and help prioritize functionality needed to drive sales opportunities Partner with Customer Success to provide new customers a seamless onboarding experience and share in strategic account planning Creatively identify and help drive new programs to improve the sales organization Travel required: North American travel will be required What we have for you: At Seismic, we're committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. We are committed to fair and equitable compensation practices. Seismic's annual base salary range for this position is based on U.S. National average and will vary based on applicant's experience, job level, skills, and abilities as well as internal equity and alignment with market data. Seismic's salary range for this position is: USD $190,000.00/Yr. - USD $210,000.00/Yr. This position is eligible for commission in addition to base salary. The actual amount will vary and will be subject to the terms and conditions set in the commission plan.

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company's solution at ************************* Essential Functions/Duties/Responsibilities Execute comprehensive communication plans for support operations, coordinating with development, compliance, customer success, and executive teams to ensure aligned service delivery. Demonstrate ability to recognize and hire talent that strengthens the support organization, identifying candidates with strong technical troubleshooting skills and customer service orientation. Use both objective and subjective measurements to guide staff ratings and development plans, ensuring team members receive appropriate feedback and career growth opportunities. Create appropriate staff level development goals that align with individual capabilities and support team objectives while fostering technical skill advancement. Handle critical conversations with staff regarding performance, escalations, customer feedback, and professional development in a constructive and supportive manner. Effectively mentor and improve technical and customer service skills appropriate to each team member's level, ensuring continuous development in troubleshooting and platform expertise. Set accurate time estimates for support activities assigned to the team, ensuring realistic planning for incident resolution and project support commitments. Maintain accountability for work product of the team, ensuring all support deliverables meet quality standards and customer satisfaction requirements. Delegate effectively, distributing support cases and projects based on individual strengths and development needs while maintaining oversight and guidance. Maintain team's effectiveness, quality, and morale during high-pressure periods, platform outages, and organizational changes affecting support operations. Oversee comprehensive job monitoring and system health surveillance for payroll tax platforms, ensuring proactive identification of performance issues and potential service disruptions. Manage incident triage processes to ensure proper prioritization, escalation, and resolution of platform issues while maintaining customer communication and expectation management. Coordinate ad-hoc analysis and investigation of platform anomalies, performance issues, and customer-reported problems to identify root causes and prevent recurrence. Lead customer ticket support operations including assignment, tracking, resolution, and customer communication to ensure timely and satisfactory problem resolution. Implement AI tools and automation to enhance support efficiency, automate routine tasks, and improve incident detection and resolution capabilities. Ensure established standards and best practices are consistently used across all support activities, incident management, and customer interactions. Communicate successes of individuals and the team effectively to senior leadership, highlighting support achievements and customer satisfaction improvements. Provide innovation and process improvement guidance to enhance support methodologies, reduce resolution times, and improve overall platform reliability. Competencies Strong technical understanding of payroll tax platforms including system architecture, database operations, integration points, and common failure modes. Proven leadership and people management capabilities with experience building and developing high-performing technical support teams. Excellent troubleshooting and analytical skills with ability to guide team through complex technical investigations and root cause analysis. Strong customer service orientation with understanding of how support operations impact customer satisfaction and business relationships. Incident management and ITIL methodology expertise with experience implementing structured support processes and service level agreements. Proficiency with monitoring and alerting tools including application performance monitoring, log analysis, and automated incident detection systems. Knowledge of payroll tax compliance requirements sufficient to understand business impact of platform issues and prioritize resolution efforts appropriately. Project management and coordination abilities to effectively manage multiple support initiatives while maintaining service quality. Coaching and mentoring abilities to develop team members' technical skills, troubleshooting capabilities, and career progression. Supervisory Responsibility This role has direct supervisory responsibility for a team of Technical Support Specialists focused on payroll tax platforms. Responsibilities include performance management, professional development, goal setting, hiring decisions, and coordination of support operations. Qualifications and Experience Bachelor's degree in Computer Science, Information Technology, or related technical field. 8+ years of technical support experience with focus on enterprise applications, preferably in payroll, tax, or financial services environments. 5+ years of application support experience including job monitoring, incident triage, troubleshooting, and customer ticket resolution. 3+ years of management or team leadership experience with responsibility for staff development, performance management, and support operations. Strong understanding of database systems, particularly Microsoft SQL Server, including query optimization and performance troubleshooting. Experience with monitoring tools, log analysis platforms, and automated alerting systems for proactive issue identification. Proven track record of hiring and developing support talent with ability to assess technical skills, coach performance, and create development pathways. Basic understanding of payroll tax principles and compliance requirements sufficient to understand business context of platform issues. Preferred Skills ITIL certification or equivalent service management credentials demonstrating structured approach to support operations. Experience with payroll or tax software platforms with understanding of batch processing, regulatory reporting, and compliance validation. Advanced experience with application performance monitoring tools such as New Relic, AppDynamics, or similar platforms. Scripting and automation skills in PowerShell, Python, or similar languages for process improvement and efficiency gains. Experience with AI tools for support enhancement including automated ticket routing, intelligent alerting, and predictive maintenance capabilities. Cloud platform experience with AWS, Azure, or similar environments including monitoring and troubleshooting cloud-based applications. Customer service management experience with understanding of SLA management, customer communication, and satisfaction measurement. Leadership development training or certification with focus on team building, performance management, and coaching methodologies. Experience with ticketing systems and knowledge management platforms for efficient case management and information sharing. Budget management experience with understanding of support cost optimization and resource allocation strategies. #LI-REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

ABOUT US Join us in inspiring everyone to express their unique beauty. IPSY is the beauty industry's most powerful platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the ultimate beauty membership. Home to sample-size subscription IPSY Original, full-size subscription IPSY Extra, and quarterly, limited-edition collection IPSY Ultimate, we curate beauty for millions of members so they can play, explore, and express their unique beauty every day. We think self-discovery, self-expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across all our brands: IPSY Careers. We're proud to be a remote-first company. Our fully remote team members have the chance to live and work where they want, because we believe work should fit into your life-not the other way around. We offer monthly virtual activities, company-wide offsites, professional development, and learning sessions, to help our team members stay connected, engaged, and impactful while working virtually. United States Remote: Remote positions which may be performed in any of the states where IPSY has established a Business presence: Arizona, California, Connecticut, Florida, Illinois, Kansas, Massachusetts, Missouri, North Carolina, New York, New Jersey, Nevada, Ohio, Pennsylvania, Texas, and Washington. California Privacy Notice Beware job scams! IPSY recruiters only use @ipsy.com email addresses. We do not interview via text/message/Teams. We don't ask for software downloads (except Zoom) and we will never ask for sensitive information (like SSN/bank info). Suspect fraud? Report it to law enforcement and *******************. About the Role: We are looking for a Senior Merchant for our Commerce business who is strategic, analytically minded, and deeply passionate about beauty and commerce. As a senior member of the Merchandising team, you will own the execution of high-impact assortment strategies that drive revenue, margin, and member (subscriber) delight across key commerce events. You will own the development of differentiated product assortments, lead pricing execution across all products, optimize category performance, drive financial results, and enhance the overall member shopping experience. This role serves as a critical connector between brand partners, planning, marketing, site merchandising, operations, and leadership. You will apply strong financial acumen, industry insight, and compelling storytelling to shape the future of our commerce business -- while mentoring junior Merchants and supporting cross-functional teams. This position reports to the Senior Merchandising Manager and must be based either in the New York City metropolitan area OR the Miami-Fort Lauderdale area. Working mostly remote, with Tuesdays onsite. What You'll Be Doing: Execute assortment strategies that drive revenue growth, margin performance, and member value across major commerce events and seasonal initiatives Collaborate with the Brand Partnership team in the assessment of sourced products Independently evaluate and buy products that deliver differentiation, brand strength, and strategic business impact Translate high-level assortment direction into compelling, conversion-focused product experiences in partnership with Site Merchandising, Creative, Marketing, and Brand Partnerships Partner with Planning to assess performance, category opportunities, inventory dynamics, and financial outcomes -- while identifying risks and upside potential Use merchandising techniques including exclusives, bundles, cross sells, up sells, ranking, and promotional layering to maximize engagement and AOV Lead post-event hindsight reviews and translate learnings into forward-looking strategies and optimization plans Maintain a deep understanding of competitive activity, consumer trends, and whitespace to identify trends and emerging brand opportunities Mentor and support junior Merchant talent---fostering development, critical thinking, and executional excellence What We Are Looking For: 5+ years of experience focused exclusively in merchandising or buying (in beauty, off price, or a similar commerce-driven business), with 8+ years of total experience and a proven record of driving financial performance Bachelor's degree highly preferred in Business, Merchandising, or a related field Proven analytical skills, with the ability to translate performance insights into strategic decisions and action Demonstrated expertise in building assortments that balance creativity, commercial impact, and operational execution, with a strong grasp of retail math and pricing Experience leading others, mentoring talent, and supporting leadership initiatives is strongly preferred Excellent communication skills, with the ability to influence and align cross-functional partners around strategy and execution Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast paced environment Strong sense of ownership, urgency, collaboration, and accountability Passion for beauty, brand discovery, and consumer insight Solution-oriented mindset with strong critical thinking skills Self-starter with an autonomous work style, paired with strong collaboration and creativity Proficiency in MS Office, Excel, PowerPoint, and G Suite Bonus if You Have: Multi-branded experience Beauty experience heavily preferred What We Offer: Competitive base salary & bonus program Medical, dental & vision insurance 401(k) plan with company match Paid Time Off Work from home flexibility Free IPSY Extra subscription Learning & development programs EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. If you need reasonable accommodation in the application or employment process, please contact us. Please review our California Privacy Notice. #LI-SB Pay is based on several non-discriminatory factors such as experience, education, skills, and location. IPSY offers a bonus and competitive benefits. Final compensation is determined by experience and skills. Salary Range:$100,000-$120,000 USD

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You'll Love This Role: Cribl is looking for a Public Sector Federal Systems Integrator Partner Business Manager in a “sell through” capacity with strong Public Sector relationships and experience. This candidate should have strong skills in Federal and SLED program strategy and deep ties into the FSI /GSI (SLED) community to grow and accelerate our partner GTM strategy. Candidates should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. We are looking for candidates that are creative, aggressive and looking to advance Cribl's value towards Public Sector initiatives and missions. Please note, this is a remote role based out of the Washington DC Metro Area. As An Active Member Of Our Team, You Will… Seasoned revenue generation track record driving sales in both direct and Channel roles selling into the Public Sector space Public sector FSI/GSI (SLED) success with a rolodex of partners and their key executives and sales leaders Strong history of building and driving pipeline generation at the field level in FSI/GSI(SLED) Community go-to-market organizations Proven history of exceeding sales quotas Ability to forecast revenue accurately with strong Salesforce.com skills Passionate Channel champion who can provide world-class relationship development and thought leadership across an assigned Public Sector partner base to increase revenue and drive incremental business opportunities Work with Cribl's Executive, Technology Alliances, Marketing and Sales teams to identify key Public Sector System Integrator partners and opportunities Build a strategic plan for initiating conversations and selling the value of a mutually beneficial working relationship to those partners, and drive the structure of partnerships Serve as the partner advocate inside Cribl; evangelize FSI/GSI partners and the opportunities they present by injecting partner DNA into Cribl Collaboration with Public Sector Sales Leaders and Alliance Managers across several territories (Civilian, DoD, SLED, and Intel) to drive strategic initiatives and foster collaborative relationships Understand and apply market trends, mission priorities, and partner goals to envision, shape, and assist in closing opportunities. If You've Got It - We Want It Strong motor, execution and intrinsically driven Deep Public sector relationships and proven revenue generation Federal System Integrator community 7-10 years of high-tech business development or Channel at a high-growth start up, successfully implementing channel/field alliances strategy to drive dramatically increased sales Highly organized and detail oriented Natural and highly effective relationship / partner development skills Ability to formulate a partnership vision, strategy, and execution plan Experience with Cloud Software Vendors and their strategies/business models Ability to run quickly with little supervision and adapt to a fast-paced, constantly changing environment A high degree of honesty, integrity and sound judgment BA/BS degree, MBA or Masters degree from a top university a plus Salary Range The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. The total compensation offered for this position will include a commission/incentive plan. #LI-AD1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

Buildout is the AI deal engine for CRE brokerages, automating every step from first contact to commission. While brokers focus on relationships and winning listings, Buildout handles the workflows behind the scenes, turning manual processes into intelligent, scalable systems. Trusted by over 50,000 brokers, Buildout powers more profitable deals from lead to close. Learn more at ***************** The Opportunity We're hiring a Data Migration Specialist who will be the go‑to data expert to turn a customer's complex export into clean and usable data in Buildout. You'll partner with customers at pivotal moments across the customer journey-from pre‑sales scoping calls, to onboarding implementations, to the occasional post‑launch data request-ensuring customers start strong and stay successful. Your work translates messy spreadsheets into meaningful records, shortens time‑to‑value, unblocks implementations, and prevents churn. This role is a unique blend of customer consultation and technical execution. You'll spend time working directly with customers to guide them through their data journey, while also independently performing the data migrations that ensure their success. How You'll Contribute You will play an active role in your customers' onboarding journey by attending kick-off calls and ongoing check-ins, acting as the SME on data quality, and collaborating with internal teams to set customers up for success You will facilitate the movement of Customer data from their own home-grown spreadsheets and other CRMs/systems into Buildout Clean-up and manipulate customer data so it is ready for import Schedule calls with customers as needed to review and clarify data Import the data into the Buildout system QA the data that was imported & deliver to customer You will help to define the project scope, goals and deliverables to ensure both the Customer and internal teams are aligned You will collaborate with other departments on behalf of your Customer to resolve issues and coordinate requests as needed You will monitor your Customers' progress to ensure their project stays on track and escalate potential blockers internally What Makes a Great Candidate You have experience migrating and/or importing data into a CRM (Salesforce experience preferred) You are skilled in data manipulation using tools like Microsoft Excel, Google Sheets or .CSV files You are passionate about working with customers directly and ensuring their success You have clear, customer‑friendly communication and are able to explain technical topics simply and set expectations with confidence. You have strong time management and organization skills to manage parallel customer requests and timelines You have the ability to identify potential roadblocks and take initiative to swiftly resolve Nice to have: Experience working in a B2B SaaS organization Experience with Atlassian (Jira & Confluence), and screen sharing tools Experience in Commercial Real Estate (CRE) industry We know there are great candidates who won't check all of these boxes, and we also know you might bring important skills that we haven't considered. If that's you, don't hesitate to apply and tell us about yourself. Location: This is a fully remote role open across most of the US. Compensation: The compensation range for this position is $65,000 - $75,000. Reporting To: Jason Loeffler, our Senior Manager of Implementation Perks & Benefits This program includes: Impactful insurance and benefit options, including 2 medical plans to choose from, 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year. Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days 401(k) with 4% company match and immediate vesting A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff Challenging problems to solve with a committed and supportive team who are invested in your growth and development A wonderfully quirky culture where you're encouraged to bring your whole self to work Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request. Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities. For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.

A leading technology solutions provider is looking for an Oracle Utility - Techno Functional Consultant with significant experience in Oracle Utilities applications. This role requires expertise in SQL and PL/SQL along with a deep understanding of the utility industry. Candidates should have at least a bachelor's degree and 5-7 years of experience in Oracle Utilities implementations. The position is primarily remote, offering a competitive hourly rate based on experience. #J-18808-Ljbffr

Huckberry is seeking a highly motivated, exceptionally organized, and detail-driven Technical Design Assistant to support our Technical Design team across multiple brands and product categories. This individual will play a critical, hands-on role in the full product development lifecycle - from fit development and fittings to sample management and technical execution. The ideal candidate thrives in a fast-paced environment, is eager to work hard, asks thoughtful questions, and brings a strong desire to learn and grow within Technical Design. This position is well-suited for someone with foundational experience in Technical Design who is looking to deepen their technical skill set, gain meaningful ownership, and develop into a strong technical partner within a collaborative, high-performance product organization. Please note: This is a contract hourly role. Responsbilities Onsite required in Austin, TX - 40 hours a week, Monday - Thursday with flex work-from-home Fridays Assist Senior Technical Design with: Sample Measuring samples and maintaining measurement records in PLM system Supporting live fittings and taking detailed fit notes Creating and setting up fit comments, measurement adjustments to vendors Steam and prepare samples for fittings and internal reviews Assist with tech pack creation by building size charts for seasonal development Vendor email communication for assigned category styles Manage fit sample organization, including: Maintaining sample racks Tracking incoming and outgoing packages Sample clean up and ensuring proper labeling for sample storage Packages and administrative support: Receiving packages and distributing to design, Production, Product Developers & assist the team sending packages to vendors Requirements 1+ years of experience in apparel or a product Foundational understanding of: Garment construction Patterns Measuring fit samples Strong organizational and time-management skills High attention to detail with the ability to manage multiple priorities Comfortable working in a fast-paced, collaborative environment Proficient in: Gmail Google Docs & Google Sheets Experience with Adobe Illustrator and PLM systems is a plus, but not required Benefits Competitive pay Hybrid work structure (flex WFH Fridays) Exposure to the full product development lifecycle Continuous learning and skill development with hands-on mentorship from the Technical Design Lead Direct collaboration with cross-functional partners across Design, Product Development, Buyers, and Production Company Description Huckberry is the ultimate one-stop men's shop for discovering the best gear and threads. Over a million guys trust us as their go-to resource for their closet, adventure inspiration, and a whole lot more. We were named one of IAB's most disruptive consumer brands, and we've collaborated with everyone from Matthew McConaughey and Leon Bridges to brands like Lululemon, Tacoma, and Coors. We look forward to meeting you. Want to get to know us better? Check out our: Journal: ************************* Youtube: ************************************ Instagram: ****************************** Huckberry encourages candidates of all different backgrounds and identities to apply. We are always eager to further diversify our company, and we are committed to providing an inclusive environment of mutual respect where all can flourish. All of our employment decisions are based solely on merit and business need.

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Our MissionFilevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale. We're looking for a Customer Operations Manager who is passionate about solving problems, creating customer value, and driving long-term product adoption. If you thrive in a fast-paced environment and love helping customers succeed, we'd love to meet you. The Role: The Customer Operations Manager (CSM) leads the strategy and execution of the post-sale experience for Depositions by Filevine customers. You will directly manage a team of 3-5 Customer Success Associates and 3-5 Customer Support Associates. These associates will oversee a book of ~300 customer accounts and will manage long-term adoption and live support on depositions. This role blends team leadership with hands-on customer engagement. You'll deepen your expertise in Depositions, forecast account health, drive customer education, collaborate across GTM teams, and ensure that every customer realizes measurable value from the platform. What You'll Do & ManageCustomer Success & Adoption: - Manage and align goals for CSAs who own the post-sale experience, ensuring high engagement and long-term retention. - Become a product expert, answering functionality questions and diagnosing customer challenges. - Analyze usage trends and recommend tailored workflows to maximize customer ROI. Customer Education & Resources:- Create and maintain customer-facing content such as notice templates, best practices, guides, and training materials.- Collaborate cross-functionally to ensure education materials align with new product features and GTM efforts. Go-to-Market Collaboration:- Partner with Sales, Marketing, and Implementation to support product rollouts, onboarding journeys, and expansion opportunities.- Provide ground-level customer insights that help shape Filevine's GTM strategy. Issue Resolution & Cross-Functional Alignment:- Troubleshoot technical or workflow issues and route them to the correct internal teams for resolution.- Facilitate timely internal and external communication around open issues.- Identify fiscally responsible solutions that balance customer needs and contract terms. Customer Support:- Manage a team of customer support specialists who help with live deposition events. - Help create processes that streamline and optimize support through phone, email, and chat What You Bring 3+ years of experience in customer success or technical support, ideally in a fast-paced SaaS environment. Previous people-management experience, with a track record of developing and scaling customer-facing teams. Exceptional written and verbal communication skills. Strong organizational habits with the ability to stay proactive, responsive, and calm under pressure. Professionalism and confidence when navigating challenging or escalated conversations.A bias toward action, curiosity, and continual improvement. Experience with tools such as Zendesk, Talkdesk, Excel, Slack, Notion (or similar).Resilience and adaptability suited to a dynamic, startup-like environment Compensation Information: $115,000 - $137,000 The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual's location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine's total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package. Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at ****************** Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Centrally located open office building in Sugar House- Top-of-the-line company swag Privacy Policy NoticeFilevine will handle your personal information according to what's outlined in our Privacy Policy. Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.