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New York City Bar Association jobs in New York, NY - 44 jobs

  • Customer Relations Representative/Web Program Specialist

    NYC Bar Association 3.8company rating

    NYC Bar Association job in New York, NY

    Job DescriptionPOSITION TITLE: Customer Relations Representative/Web Program Specialist DEPARTMENT: Customer Relations & Membership/Programs Customer Relations Manager FLSA STATUS: Non-Exempt The New York City Bar Association (City Bar), founded in 1870, is a voluntary association of lawyers and law students. The City Bar's mission is to equip and mobilize the legal profession to practice with excellence, promote reform of the law, and uphold the rule of law and access to justice in support of a fair society and the public interest in our community, our nation, and throughout the world. DEPARTMENT FUNCTION The Customer Relations Department is the direct connection between City Bar members, customers and prospects and the broad array of membership benefits, programs (including Continuing Legal Education-CLE), events, and other services. The Department aims to exceed customer expectations by responding to all member/customer visits, calls, emails, and requests in an expeditious, accurate, courteous and professional manner. The goal of the Customer Relations Department is to deliver outstanding customer service to our members, customers, faculty and guests. The Programs Department offers various types of programs for attorneys to update and continue their education in the law as well as earn required Continuing Legal Education (CLE) credit. In addition to the approximately 130 discrete live programs, we offer live webcasts, online/on demand programs and DVDs/CDs. The excellent quality of the programs is on the level of long-standing organizations whose sole business purpose is CLE. In addition to New York, we are accredited in the States of California, New Jersey and Pennsylvania. JOB FUNCTION This role serves as the primary administrative and technical support contact for online programs to ensure that all program needs, technical and logistical components are in place to ensure that programs are executed seamlessly. AREAS OF RESPONSIBILITY include, but are not limited to: Set up, configure and handle modifications to online programs using software applications and databases. In conjunction with ITS and the department head, provide internal and external technical support to ensure the high performance, integrity and reliability of online programs. Assist with generating online usage reports, polls, and surveys, tracking attendance, and providing certificates of attendance to attorneys for accredited states. Maintain effective communication with all online web partners. Create, maintain and send program documents to online web partners for live webcast/webinars and on-demand programs. Upload program documents for live webcast/webinar and on-demand programs. Track and maintain accurate monthly accreditation reports for live webcast and on-demand programs. Create value for the City Bar member and customer by providing exceptional customer service. Handle heavy volume of customer service calls and emails. Identify and access customer's needs to achieve satisfaction and build relationships. Attract potential members by proactively suggesting information about our benefits, services and products. Provide in-take of membership requests, small law firm transactions, CLE, other programs and event registrations by phone visits, or email. Understand membership benefits, policies, qualifications and their various categories, MCLE requirements and CLE policies. Provide support at programs (including CLE) and membership events as required. Accurately process credit card and check payments, refunds and cancellations for membership, programs and events. Other responsibilities as assigned. QUALIFICATIONS, SKILLS & REQUIREMENTS Associate level degree or higher, or equivalent experience Minimum one year of experience in a customer service environment Can successfully work collaboratively as part of a team as well as independently Excellent communication skills, both verbal and written High attention to detail, adherence to deadlines, strong judgment Ability to manage multiple projects and meet deadlines Self-motivated and able to assume responsibility and work autonomously in a professional and results-oriented manner Ability and desire to provide excellent customer service Strong computer skills including Microsoft Office Suite; willing to embrace new technology Experience with iMIS, Freestone, HTML, a plus Flexibility to work evening hours and early mornings, when needed for programs held before and after general work hours This position will have a hybrid work schedule. Employee will generally be expected to work in-person 3 days each week and must be flexible for specific days needed. In-person attendance is also required for evening hours and early mornings, when required for programs held before and after general work hours (advance notice is provided). The hybrid schedule is subject to review and revision based on departmental needs. Candidates must be authorized to work in the United States. We are not able to sponsor visas for this position. COMPENSATION AND BENEFITS Starting salary for this role is $49,000 - $52,000 annually (based on experience) for a 35-hour work week, plus additional pay for hours worked beyond 35/week. We provide a competitive benefits package including generous paid time off (vacation, personal, sick time, holidays including closing between Christmas and New Year's day, day off for volunteer work, extra time off in summer), choice of medical plans (some offered at almost no charge to employee), dental, vision, 401K, life insurance, commuter benefits program, Employee Assistance Program, short-term/long-term disability insurance, employee discounts, and more! HOW TO APPLY It is suggested that candidates include a cover letter explaining they are interested in the position, along with their resume. Note: A minimum of three professional references will be required later on in the process for candidates being given serious consideration. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. We welcome all kinds of diversity. It is the policy of the Organization to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity), sexual orientation, disability, arrest or conviction record, pregnancy, credit history, salary history, caregiver status, marital status, partnership status, or status as a victim of domestic violence, stalking and sex offenses, religion, sex, genetic information, military status, unemployment status or any other characteristic as protected by law. With regard to the Americans with Disabilities Act and other related laws, the City Bar will endeavor to make reasonable accommodations for persons due to their religious beliefs, disability, pregnancy, childbirth or related medical condition or because the individual was a victim of domestic violence, sexual violence or stalking. Powered by JazzHR WAqyICv4dV
    $49k-52k yearly 6d ago
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  • Membership Coordinator

    NYC Bar Association 3.8company rating

    NYC Bar Association job in New York, NY

    Membership Coordinator DEPARTMENT: Membership and Marketing Senior Manager of Membership & Marketing FLSA STATUS: Non-Exempt The New York City Bar Association (City Bar), founded in 1870, is a voluntary association of lawyers and law students. The City Bar's mission is to equip and mobilize the legal profession to practice with excellence, promote reform of the law, and uphold the rule of law and access to justice in support of a fair society and the public interest in our community, our nation, and throughout the world. Do you thrive on staying organized, helping connect people to resources, and finding new customer leads? The New York City Bar Association (City Bar) is looking for someone who is equally comfortable in front of a computer working with data and payment information, making outreach phone calls to generate new business leads, or representing the organization at events. This administrative role is a great opportunity for proactive candidates who know how to go the extra mile to deliver personalized, quality customer interactions while supporting a growing membership and marketing team. DEPARTMENT FUNCTION The Membership Department administers a database of over 23,000 active members (including 4,000 committee members). The Department is responsible for membership customer relations, email communications, database maintenance, dues installment payment plan, member recruitment, retention and engagement, statistics and reporting, dues billing and follow-up. The Marketing Department develops and implements, in cooperation with the relevant departments, events, marketing and advertising strategies which promote membership in the Association, awareness and growth in the various Association programs. JOB FUNCTION The Membership Coordinator is responsible for processing new member applications and all correspondence related to new and returning members. This role oversees all work related to the installment payment plan for members by working closely with our Customer Relations and Finance departments. The Membership Coordinator position is critical for our efforts in promoting, growing, and retaining membership by supporting efforts with prospect outreach, contact research, and support with Association events, programs, and services. Some areas of responsibility include, but are not limited to: Responsible for accurate data entry of new member applications, updating member records as needed, and applying payments into membership database Coordinate communication of welcome emails and new member information Process returned mail and research member contact information to ensure the accuracy of database records Respond to and resolve membership inquiries and issues via phone and email in coordination with Membership Dues Manager and Customer Relations Assist Customer Relations on the phone and in-person for specific events and membership dues payments periods throughout the year Oversee dues installment payment plan by enrolling new members to this service; send enrollment information to Finance and follow up with participants as needed to maintain up-to-date payment information Help prepare prospect lists, send prospect emails and follow-up with prospect outreach calls Look for new ways to streamline and improve administrative processes relating to membership and sales prospects Prepare membership materials as needed. Set up badges, tent cards and work registration at events by representing the Association Assist in maintaining Membership and Marketing Department displays throughout the building Create membership applications based on current promotions Assist with maintaining the members-only community portal Work closely with Business Development & Sponsorships Manager to support lead generation research support for prospective sponsors Manage inventory of office and event supplies, reordering when needed. Work closely with Committee Membership, Finance, Customer Relations, and Finance Department on membership issues Perform other duties as assigned QUALIFICATIONS, SKILLS & REQUIREMENTS Associate level degree or higher, or equivalent experience Minimum 1 year of work experience (internships will be acceptable) Self-motivated, able to assume responsibility and work autonomously in a professional manner Excellent communication skills, both verbal and written Strong data entry skills with the aptitude to accurately enter and change data in our membership database Strong organizational skills, detail-oriented, adherence to deadlines, and solid judgment A desire and ability to provide excellent customer service Work effectively in a collaborative environment Working knowledge of customer relationship management (CRM) systems and Microsoft Office systems (Microsoft Access and Microsoft 365 a plus) This position will have a hybrid work schedule with some flexibility for the days scheduled to be in the office (generally 2 - 3 days each week). In-person attendance is also required on occasion, with infrequent regularity for certain events and meetings, with advance notice. The hybrid schedule is subject to review and revision based on the departmental needs. COMPENSATION AND BENEFITS Starting salary for this role is $48,000-$50,000 annually (dependent on experience) based on a 35-hour work week, plus additional pay for overtime. We provide a competitive benefits package including generous paid time off (vacation, personal, sick time, holidays including closing between Christmas and New Year's day, day off for volunteer work, extra time off in summer when employment begins by June), choice of medical plans (some offered at almost no charge to employee), dental, vision, 401K, life insurance, commuter benefits program, Employee Assistance Program, short-term/long-term disability insurance, employee discounts, and more! To Apply: It is strongly suggested that candidates include a cover letter explaining why you are interested in the position, along with your resume. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. We welcome all kinds of diversity. It is the policy of the Organization to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity), sexual orientation, disability, arrest or conviction record, pregnancy, credit history, salary history, caregiver status, marital status, partnership status, or status as a victim of domestic violence, stalking and sex offenses, religion, sex, genetic information, military status, unemployment status or any other characteristic as protected by law. With regard to the Americans with Disabilities Act and other related laws, the City Bar will endeavor to make reasonable accommodations for persons due to their religious beliefs, disability, pregnancy, childbirth or related medical condition or because the individual was a victim of domestic violence, sexual violence or stalking.
    $48k-50k yearly Auto-Apply 40d ago
  • Operations Assistant, National Advocacy Institute

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks applicants for the full-time position of Operations Assistant, National Advocacy Institute in the Executive Department of the ACLU's National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. The National Advocacy Institute (NAI) is the ACLU's investment in the next generation of civil rights and civil liberties advocates. Engaging with high-school and college-aged students, NAI convenes participants from across the United States for in-person learning experiences to expand, sharpen, and hone their advocacy skills. In its current portfolio, NAI hosts two annual programs (a residential high-school program in Washington, D.C. and a college-aged program in New York City). The program team also manages a college scholarship program (the ACLU Emerging Advocates scholarship) and engages with its 6,000+ program alumni throughout the year. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU). WHAT YOU'LL DO Reporting to the Associate Director of the National Advocacy Institute, the Operations Assistant, will be responsible for ensuring smooth day-to-day operations, coordinating schedules and logistics, and supporting the team's communications, data management, and program needs. The ideal candidate is a problem-solver who thrives in a fast-paced environment, is comfortable balancing multiple priorities, and brings a strong commitment to accuracy, collaboration, and mission-driven work. YOUR DAY TO DAY Data and Reporting: Maintain accurate student and other program data, including data entry and records retention; prepare and maintain accurate email lists for specific program and alumni communications; and use Excel and PowerPoint to prepare charts, summaries, and other materials. Vendor and Financial Support: Process invoices for outside vendors, liaise with the Accounting department to reconcile payments, track reimbursements, and ensure timely and accurate financial processing. Communications and Information Management: Monitor and respond to incoming telephone calls, mail, and e-mail inquiries; draft and edit correspondence; and support effective, professional communication on behalf of the team. Scheduling and Travel Coordination: Manage complex calendars, schedule meetings, and make travel arrangements; anticipate scheduling needs and resolve conflicts to ensure efficient use of time. Event Support: Schedule, plan, and help facilitate on-site and off-site meetings, conferences, and presentations, including preparing agendas, tracking RSVPs, coordinating materials, and supporting logistics on the day of events. Recruitment and Admissions Support: Participate in recruitment of NAI programs through arranging and attending recruitment events, reading and scoring student applications, and collaborating on virtual open house events. Program and Alumni Engagement: Partner with Human Resources staff to strengthen links between Advocacy Institute alumni and ACLU internship opportunities nationwide; support alumni communications and outreach as needed. Team Operations: Provide general administrative support for the Advocacy Institute, assisting with special projects, cross-departmental coordination, and other duties as assigned. ADDITIONAL REQUIREMENTS Occasional travel required. Flexibility to work overtime on occasions is preferred. FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING A proactive, collaborative, and adaptable mindset with a commitment to teamwork Excellent time management skills and ability to work in a fast-paced environment Proficiency with the Microsoft Office Suite, including Excel and PowerPoint Proficiency with, or able to quickly become proficient with, a range of general and specialized applications and software used in the organization Strong verbal and written communication skills Ability to handle confidential and sensitive information in a professional manner Ability to take initiative and work independently as well as within a team Willingness to manage administrative duties in an organized and thoughtful manner PREFERRED QUALIFICATIONS: Experience in an administrative, program support, or nonprofit environment strongly preferred. Experience in education and/or youth organizing is strongly preferred. Qualified alumni of the National Advocacy Institute are strongly encouraged to apply. COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $85,596 (Level J), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
    $85.6k yearly Auto-Apply 48d ago
  • Summer 2026 Legal Intern, Speech, Privacy and Technology Project

    ACLU 4.0company rating

    New York, NY job

    About the Role The ACLU seeks a Summer Legal Intern in the Speech, Privacy and Technology Project of the ACLU's National office in New York City. This position can be remote or hybrid. Qualifying applicants must currently be matriculated legal students and must be based in the U.S. for the entire duration of the internship. The Team: The Speech, Privacy and Technology Project is dedicated to protecting and expanding the First Amendment freedoms of expression, association, and inquiry; expanding the right to privacy and increasing the control that individuals have over their personal information; and ensuring that civil liberties are enhanced rather than compromised by new advances in science and technology. The project is currently litigating cases and conducting other advocacy efforts on a variety of issues, including political protest, freedom of expression online, privacy of electronic information, journalists' rights, scientific and academic freedom, openness in the courts, privacy rights at the border, and the impact of big data and algorithmic decision-making. What You'll Do: The intern will be responsible for working alongside the team and assisting in all aspects of litigation. Your Day to Day: Conduct legal research and analysis to support new and active litigation projects Aid in drafting of legal memoranda, pleadings, affidavits, motions, and briefs Draft and edit public education and non-litigation advocacy materials Provide support and assistance to ACLU affiliates and cooperating attorneys What You'll Bring: The internship is open to students who are in law school who have completed their 1L year by Summer 2026 or are in an LLM program. Interns should possess the following: Excellent research skills, including conducting internet and legal database research Excellent communication skills, both verbal and writing Attention to detail, excellent organizing and time-management skills Proficiency in Microsoft Office Suite The initiative to see projects through to completion Demonstrated commitment to public interest law, civil liberties, and racial justice Demonstrated ability to conduct complex legal analysis and fact finding Demonstrate a commitment to diversity within the office using a personal approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability and socio-economic circumstance Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts Demonstrated interest in free speech, privacy, and technology preferred Future ACLU'ers Will: Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts Internship Logistics Location: Our internship program offers a limited number of remote or hybrid intern positions. This internship may be remote or hybrid and based in our New York City office. Time Commitment: Summer internships require a full time (35 hour/week) commitment. Internship Duration: Summer internships span 10 consecutive weeks with a start date of May 26 or June 8. Stipend: A stipend is available for those students who are lawfully authorized to work. Legal interns receive a stipend amount $24/hour (stipends are taxed) Why the ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. Our Commitment to Accessibility, Equity, Diversity & Inclusion Accessibility, equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request accommodations for the interview process. In order to be considered for this position, all candidates must formally submit an application. The ACLU does not accept unsolicited calls or emails from candidates regarding their application status.
    $24 hourly Auto-Apply 60d+ ago
  • Senior Associate Corporate Counsel

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks applicants for the full-time position of Senior Associate Corporate Counsel in the Corporate Counsel's Office of the ACLU's National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. The ACLU leverages the resources of outside contractors to supplement the talents of its own staff and maximize its impact. To protect its tax-exempt status and its fundraising, advocacy, and litigation capabilities, the ACLU must maintain rigorous compliance with a myriad of federal, state, and local laws and regulations. The Office of Corporate Counsel provides the primary support for both of those efforts. We draft and negotiate contracts that vastly expand the organization's reach and support the functions of every department. We create compliance programs, train staff, and provide compliance advice, all with the goal of maintaining the highest standards of professional and business conduct. WHAT YOU'LL DO The Senior Associate Corporate Counsel will serve to support the Co-Chief Corporate Counsels with regulatory compliance matters, primarily, within the Office of Corporate Counsel. YOUR DAY TO DAY Advise regularly on all compliance matters related to tax-exempt organization federal tax law issues, particularly focusing on managing political campaign intervention and lobbying definitions, and other important principles for 501(c)(3), 501(c)(4), and 527 organizations Advise staff across the organizations on federal tax law principles including unrelated business income tax, private benefit and commerciality analyses, Form 990 completion, formation and control of additional entities, and cost sharing protocols and processes Support the Co-Chief Corporate Counsel for Regulatory Compliance in managing compliance with a variety of other regulatory regimes, specifically focusing on charitable solicitation law and consumer protection regulations Assist as needed with contract drafting and negotiation, particularly contracts involving tax law or charitable solicitation law components (such as helping staff decided about entities to involve in the contract, licensing arrangements with commercial entities, event sponsorships. and charitable sales promotion agreements) With the Co-Chief Corporate Counsels, lead development of training programs and processes for federal tax law compliance, as well as charitable sales promotion and cause marketing trainings and materials Partner and advise on all federal tax law timekeeping, budget coding, and other tax compliance reporting for the organizations, working closely with ACLU Finance and program staff to track, prepare, and review data on rapid timeliness and to implement ongoing system improvements Assist the Co-Chief Corporate Counsels with nonprofit governance issues as needed, including state nonprofit corporation law research and review of internal governance documents Work effectively with outside counsel as necessary FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING A JD degree from an accredited university Admitted to practice in at least one state (NY preferred) PREFERRED QUALIFICATIONS Three to four years' experience practicing in the areas of U.S. federal tax law for tax-exempt organizations, in an in-house or law firm environment Experience with charitable solicitation regulation and commercial co-ventures Experience with other regulatory regimes, including consumer protection regulation, trade sanctions, and state and local tax law, and with nonprofit corporate governance issues Ability to navigate a complex organization and work in a fast-paced environment COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $132,566 (Level F), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
    $132.6k yearly Auto-Apply 60d+ ago
  • Spring 2026 Undergraduate Intern, Product Design- Technology and Analytics Department

    ACLU 4.0company rating

    New York, NY job

    The ACLU seeks an Undergraduate Product Design intern in the Technology and Analytics Department of the ACLU's National office in New York City. This internship can be remote or hybrid. Qualifying applicants must currently be matriculated undergraduate students or an equivalent combination of education and/or experience and must be based in the U.S. for the entire duration of the internship and must be based in the U.S. for the entire duration of the internship. The Team: The ACLU's Technology & Analytics team partners with departments across the ACLU in order to build and maintain innovative, robust and secure digital products and technical systems that accelerate the ACLU's mission as our nationwide guardian of rights and liberties. We are a team of Engineers, Designers, Product Managers, Data Scientists, and Administrators who take pride in creating technical solutions that help raise money, get our message out in the world, mobilize our supporters, and manage our data with integrity. What You'll Do: The Product Design internship will be an opportunity to contribute to the web and mobile experiences that drive audience engagement, action, and giving. You'll work with a cross-functional group of Designers, Product Managers and Engineers to research, design, prototype, and deliver compelling digital experiences that help the broader public understand the work the ACLU is doing and understand how they can support it. The focus of this internship will be specifically focused on contributing to the execution, strategy, and documentation of our developing Design System for ACLU.org across platforms. The Design System involves the intersection of UX best practices, UI pattern, branding guidelines, engineering efficiency, and accessibility best practices that shape the overall experience of ACLU.org. Your Day to Day Create: Design and modify web features (components), from base-level elements to working prototypes, to align with the ACLU Design System and branding guidelines, across all platforms and devices. Document: Write detailed technical specifications and documentation for Design System components, including accessibility guidelines. Strategize: Collaborate with other ACLU Product Designers to determine strategies for componentization across ACLU.org in order to meet all use case needs and brand guidelines requirements. Test: Participate in Quality Assurance testing for components before they are launched on ACLU.org, including testing for accessibility compliance. Train: Support the ACLU Design Team on trainings for non-Designers focused on the importance and usage of a Design System. Center principles of equity, inclusion, and belonging in all work, embedding the values in program development, policy application, and organizational practices and processes What You'll Bring: A systems-first, problem-solving mindset with an ability to transform complex problems into scalable UX features and solutions. Strong skills in the areas of UI design, digital interactions, and accessibility best practices. Strong skills in Figma, particularly in the areas of componentization, variables, prototyping, and Dev Mode documentation. Familiarity with and interest in contributing to Design Systems. Familiarity with designing user-centered experiences for the web, across device types, from early concepts to final delivery. Ability to create low and high-fidelity designs and user flows in Figma. Experience with prototyping in Figma is a plus. Future ACLU-ers Will: Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflict Internship Logistics: Location: Our internship program offers a limited number of remote or hybrid intern positions. This internship is full-time from our New York City office and can be remote or hybrid. Time Commitment: Full-time (35 hours/week) Internship Duration: Full-time internships span 10 consecutive weeks. This internship has a start date of: January 12th or January 26th Stipend: A stipend is available for students who are lawfully authorized to work. Arrangements can be made with educational institutions for work/study or course credit. Below are the stipend rates: $20/hr for undergraduate students or equivalent experience $24/hr for graduate and law students or equivalent experience Why the ACLU: For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. Our Commitment to Accessibility, Equity, Diversity and Inclusion Accessibility, equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request accommodations for the interview process. In order to be considered for this position, all candidates must formally submit an application. The ACLU does not accept unsolicited calls or emails from candidates regarding their application status.
    $20-24 hourly Auto-Apply 60d+ ago
  • Full Stack Developer

    Lawyer.com 3.6company rating

    New York, NY job

    Job Description We're looking for a Full Stack Developer with AI development experience to join our growing team in New York City, NY. This role is ideal for a developer who thrives in a fast-paced, tech-forward environment and wants to build innovative tools using AI for automation, transcription, voice analytics, and more. You'll work closely with other developers, product teams, and leadership to design and deploy intelligent solutions that drive real business value Requirements Bachelor's degree in computer science, or a related field 2+ years of full-time software development experience Front-end: HTML, CSS, JavaScript, and other modern frameworks (e.g., React, Vue) Back-end: Proficiency in the LAMP stack (Linux, Apache, MySQL, PHP) AI Tools & APIs: OpenAI (GPT-5, GPT-4.1) prompt engineering and API integration Cursor AI, GitHub Copilot, or similar AI-assisted development tools Automation Tools: Experience with Zapier, Make (Integromat), or n8n Strong communication and team collaboration skills Willingness to work on-site in New York City, NY (or relocate) BONUS (Preferred but Not required): Master's degree in CS, AI, or related fields Background in legal tech, SaaS, or subscription e-commerce Experience with: Retell, Stripe, Twilio, Pusher, and third-party API integrations Google Analytics, Looker Studio, or BI/reporting tools Scalable, high-availability systems Benefits Competitive Base Salary. Individual performance bonuses. Companywide bonuses - annual and milestone based. Stock options. Medical, dental and vision healthcare insurance Health oriented work environment including sit/stand electric desks/treadmills. Subsidized continuing education with office hour flexibility, offsite training courses. Open management structure encourages communication, feedback and promotions.
    $78k-119k yearly est. 13d ago
  • Staff Attorney, Senior Staff Attorney, or Senior Counsel, State Supreme Court Initiative

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks applicants for the full-time, term-limited, position of Staff Attorney, Senior Staff Attorney, or Senior Counsel in the State Supreme Court Initiative (SSCI) of the ACLU's National office in Washington, D.C., or New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is a two-year, term-limited position. Launched in 2023, the SSCI is dedicated to ensuring that: (1) people around the country have the broadest possible protections for their civil liberties under state constitutions, (2) state courts play an independent and robust role in developing and protecting state and federal rights, and (3) the public understands the importance of state courts and has meaningful access to them. In roughly two and a half years, the SSCI has built a broad and substantial docket, covering a wide range of states and issues. To date, we have represented a party or participated as amicus in more than 55 cases spanning 30 state high courts, including on issues of access to justice, equal protection, free speech, voting rights, criminal justice, and reproductive rights. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU). WHAT YOU'LL DO Reporting to the SSCI Co-Director, the Staff Attorney, Senior Staff Attorney, or Senior Counsel will work to advance the SSCI's mission through appellate and to a lesser extent trial advocacy, public education, coordination with advocacy partners, research and writing, and other priority areas as needed. YOUR DAY TO DAY Participate in litigation on a wide range of issues in state appellate and trial courts, including by drafting briefs and other legal memoranda, researching and drafting pleadings, conducting oral arguments and evidentiary hearings, and engaging in motion practice and occasional discovery. Identify trends in state constitutional litigation and develop litigation strategies to advance the mission of the ACLU, and the SSCI specifically Identify and track cases percolating in state courts Analyze legislation for potential litigation in state court on issues that the SSCI prioritizes Work with and advise ACLU state affiliates and national ACLU Projects on matters involving state constitutional law and state court litigation Support development of state civil liberties and civil rights doctrine across the country, including through trainings and the development of model pleadings Assist with training and mentorship of legal fellows, interns, and paralegal Engage in public speaking and the articulation of ACLU views to a variety of audiences Collaborate with staff across the organization, including in the subject-matter Projects within the ACLU's Legal Department, Communications, Affiliate Support and Nationwide Initiatives, the National Political Advocacy Department, and state affiliates Travel as required for litigation, conferences, and case or client development Engage in special projects and other duties as assigned FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING J.D. degree Appropriate bar membership permitting practice in the District of Columbia or New York, depending on where the attorney is based Exceptional writing, analytic, research, and speaking skills are required A demonstrated ability to work independently as well as within a team Ability to foster and contribute to a collaborative team environment Self-motivated, diligent, and able to meet strict deadlines while under pressure Ability to work with a wide range of people and foster a team environment PREFERRED QUALIFICATIONS Demonstrated litigation experience, including clerkships Experience with both appellate and trial practice, with deep experience in appellate-brief writing on novel legal issues Familiarity with state court litigation and/or state constitutional law COMPENSATION The ACLU has a litigator scale that determines pay for attorneys in our Legal Department. The range of salaries are the following, based on year of law school graduation (please consult the hiring manager for specific salary details, based on individual circumstances) 0-2 years since law school graduation: $92,374-$115,393 3-5 years since law school graduation: $129,244-$152,480 6-10 years since law school graduation: $159,461- $179,891 11-15 years since law school graduation: $183,255-$193,657 16-20 years since law school graduation: $195,485-$200,519 21-25 years since law school graduation: $201,534-$205,663 26-30+ years since law school graduation: $206,654- $210,677 The ACLU is committed to equity, transparency, and clarity in pay. These salaries are reflective of positions based in New York, NY where are National Offices are headquartered. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
    $206.7k-210.7k yearly Auto-Apply 56d ago
  • Director of Strategic Communications

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks applicants for the full-time, term-limited position of Director of Strategic Communications in the Communications & Marketing Department of the ACLU's National office in New York, NY or Washington, DC. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is a three-year term-limited position. The ACLU Communications & Marketing department creates, maintains, and expands message narratives to engage our supporters and other target audiences, to help protect and expand civil liberties and civil rights, and illustrate the value and impact of the ACLU's transformational work. Through our messaging, engagement with newsmakers, our written content, creative branding, and visual identity, we encourage support for the ACLU and help to build a more perfect union. WHAT YOU'LL DO Reporting to the Head of Strategic Communications, the Director of Strategic Communications will advance communications initiatives in collaboration with a team of communications and marketing professionals, and other members of ACLU's digital, legal, advocacy, fundraising, and affiliate support teams. The Director will lead the development and execution of integrated communications strategies for high priority campaigns, issues and spokespeople. They will manage communications strategists who advance key programmatic areas, including speech, national security, voting rights, privacy, tech, and abuse of power. YOUR DAY TO DAY Design and implement integrated communications campaigns for priority projects and initiatives, including multi-issue campaigns, nationwide rallies and other special projects. Engage a suite of tactics to develop said plans - including earned media, creator engagement, paid advertising, social media, multimedia, email/SMS and website/blog content - in partnership with relevant communications strategists, channel owners, content creators and issue experts. Manage communications strategists by overseeing critical workstreams, offering strategic guidance, informing priorities, directing and mobilizing communications and marketing staff, and troubleshooting as challenges arise across departments. Lead and oversee the development of integrated communications strategies for key legal, advocacy, policy and narrative priorities across the core issues you oversee with communications strategists. Help identify strategic priorities and plans to help respond to the news of the day and to proactively get ahead of opportunities to advance the organization's communications goals. Write messaging and core materials for issues, campaigns, new filings and more leveraging polling, research and other insights to inform key narratives. Establish strong working relationships with legal, advocacy, policy, and development colleagues across the organization, as well as affiliates and partner organizations. Work in coalition within and outside of the ACLU to develop a strong understanding of issues and team dynamics to help inform workflows and communications strategy. Direct rapid response communications - including during off hours - in partnership with relevant communications strategists. Support the Head of Strategic Communications and other department leadership team members in crisis response. In partnership with the Earned Media and Strategic Engagement team, devise and execute a strategy to strengthen and maintain relationship building with key news editors, reporters and broadcast bookers including providing support for ACLU spokespersons ahead of media engagements. In coordination with department leaders and communication strategists, support the development of and execution of brand awareness, thought leadership and advocacy campaigns associated with key issue areas. Partner with the department's operations unit and team leads to regularly evaluate and improve department-wide workflows and help make decisions about resourcing needs. Oversee media and communications vendors, consultants, and freelancers within allocated budget for the department to achieve maximum impact. Contribute to department-wide measurement and evaluation efforts regarding the influence and impact achieved by the communications strategies of the ACLU. Engage in special projects and other duties as assigned. FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING Demonstrated years of experience with integrated communications strategies, with background in advocacy and legal communications, along with a working knowledge of paid, earned, creator-led, shared and owned media relations tactics, platforms and strategies Strong background in personnel management and demonstrated experience effectively developing and supporting employees with ranging experience levels and backgrounds Management and team-building skills that inspire staff to work collaboratively in pursuit of a common mission and the ability to manage staff on the successful execution of objectives A management style that is accessible, flexible, decisive, and supportive with the ability to provide clear direction and delegate where appropriate Prior experience managing large projects, vendors and staff with the ability to establish priorities that will effectively utilize the staff's time and the department's resources The ability to create and implement integrated communications strategies for a large, complex organization Broad experience with legal, political, advocacy and public policy issues, as well as a strong understanding of how communications may be used to promote a legislative agenda, legal strategy and issue advocacy campaign Experience and/or strong interest and understanding of the issues areas this role will oversee, including speech, national security, voting rights, privacy, tech, and abuse of power Exceptional writing and editing skills across materials and styles, as well as the ability to effectively edit and review other people's writing to strengthen overall team skills Demonstrated ability to communicate complex and controversial issues and to convey information about the issues to both narrow and broad audiences Media savvy and experience executing communications plans in an evolving media environment, as well as interest in building a communications team that understands how to leverage a range of channels and media verticals Excellent interpersonal skills necessary to operate effectively in a large, multi-office national organization and with state-based affiliates and active volunteers Strong personal diplomacy, including a highly professional temperament and the ability to work in a collaborative team environment COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $188,816 (Level D), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
    $188.8k yearly Auto-Apply 18d ago
  • IT Program Manager, Affiliate Technology Services

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks a full-time position of IT Program Manager, Affiliate Technology Services in the Information Technology (IT) Department of the ACLU's National office New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This position may be approved for remote work from a different U.S. location The Information Technology (IT) department provides technology-based services and support for a more than 550-person National staff at our New York, Washington D.C., San Francisco, the Dakotas, Puerto Rico and Durham offices, including staff based in remote locations. ACLU IT support staff ensures business critical services are available to all staff. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU). Please note: Finalist candidates will be asked to submit a Digital Services pitch deck as part of the selection process. We're sharing this upfront for full transparency and to ensure we can fairly evaluate each candidate's entrepreneurial mindset and business acumen. WHAT YOU'LL DO Reporting to the Chief Information Officer (CIO), the successful candidate for this position will be highly effective, mission-driven, and organized. They will head the Affiliate Technology Services program responsible for establishing effectiveness measures, key performance indicators (KPIs), end-to-end technical service delivery, full lifecycle service portfolio management, and account management duties working seamlessly with internal staff in a cross-functional manner. YOUR DAY TO DAY Program Leadership & Communication Working under the CIO, lead regular program updates with Affiliates, internal staff, leadership, and external entities (e.g. vendors, managed services providers), as needed. Responsible for program business alignment across all phases: contracts, design, marketing, communication, implementation, operations, fiscal management, support, change management, and continuous improvement. Performance & Service Delivery Define and track KPIs to assess program effectiveness across Network Operations, Service Desk, Information Security. Continuously improving on communication, issue resolution, customer satisfaction, capacity and demand management, and similar measurable quality outcomes. Account Management Represent the voice of the customers by ensuring the program delivers competitive value for technical services ACLU National provides to technology-consolidated Affiliates through business reviews, annual agreements with affiliates, and vendor negotiations. Manage monthly reconciliation and affiliate billing processes. Strategic Partnership Act as a strategic liaison across internal teams including technology, security, privacy, finance, and operations to ensure program success. Technical Implementation Devise and continuously update the end-to-end technical consolidation playbook and implementation schedules including onboarding affiliate offices and staff, coordinating planning, discovery, technical design, change management, implementation, and support. Documentation Management Maintain accurate records of affiliate accounts, technical design, asset management (hardware and software), issue / problem and change logs, and ongoing support processes. FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING Demonstrated outstanding business acumen through hands-on entrepreneurial pursuits in delivering technical and digital services including brand identity, product and/or service development, technical implementation, relationship and account management, sales, operations, and financial management. Proven track record of successful delivery of digital and support services in a complex technical environment working with cross-functional internal staff, customer leadership and operations personnel, vendors, and other technical entities. Knowledge of and familiarity with digital tools such as Microsoft and Adobe products, online productivity and collaboration platforms (Teams, SharePoint, OneDrive) Effective communication skills, verbal and writing, including ability to compose, edit, and proof correspondences, documents, status reports, and presentations that appropriately tailor to a diverse audience, including cross-functional project teams, stakeholders, management, and senior leadership. Ability to set and abide by deadlines and commitments, navigating competing priorities. Ability to represent the organization and work with ACLU staff and other colleagues in a professional, human-centered manner, maintaining tact, diplomacy, and confidentiality. Ability to work independently as well as part of a team and foster a team-focused environment that encourages collaboration and peer support. Experience in a large, complex nonprofit organization is preferred COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $123,360 (Level G), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
    $123.4k yearly Auto-Apply 60d+ ago
  • Manager, Sustainer Retention

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks applicants for the full-time, term limited position of Manager, Sustainer Retention in the Development Department of the ACLU's National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is a three-year term-limited position. The ACLU's passionate community of donors and activists is stronger than ever. The mission of the ACLU's Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union. We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU). WHAT YOU'LL DO Reporting to the Associate Director, Sustainer Retention, the Manager will be key to growing the ACLU's Guardians of Liberty monthly giving program. Representing over 60% of the c4 funding raised by the Nationwide Membership team, monthly donors are the centerpiece of the ACLU's Nationwide Membership program. This position will be responsible for helping to manage marketing efforts across multiple channels to acquire, convert, retain, upgrade and recapture sustaining donors. YOUR DAY TO DAY Manage upwards of 148 marketing campaigns annually, designed to acquire, upgrade, convert, and recapture sustainers through direct mail, email, texting, digital ads and telemarketing. Oversight will include but not be limited to managing segmentation strategies to ensure donors are receiving the right ask at the right time, data pulls to ensure that segmentation strategy was properly executed, copy review to ensure that the ACLU's message is accurately translated into an effective ask, and bluelines to ensure final product aligns with strategy. Collaborate with multiple internal teams and external consultants to develop solicitation strategies to reach program goals, evaluate performance of individual efforts balancing both cost as well as immediate and long-term revenue, and make recommendations for strategic shifts in approach and timing in response to performance by channel. Manage telemarketing vendor call performance through close monitoring to manage quality control, review donor feedback, update talking points and manage volume and scale in response to media moments. Ensure that vendor invoices accurately reflect work promised and completed. Work with vendors to ensure that issues are corrected. Track and report on monthly sustainer billing success: success rates, month over month performance, and reported decline reasons. Use success reports to lead regular strategic planning on how to increase success rates. Handle escalated and high-dollar sustainer pledge inquiries and concerns: updating pledge details, looking into duplicate payment concerns, and similar issues Assist in day-to-day management of direct marketing campaigns, with a focus on telemarketing, email, and text. Engage in special projects and other duties as assigned FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING Direct experience project managing campaigns for low dollar, multi-channel mid to large sized fundraising programs Comfort working with large sets of data; prior experience with Salesforce products a plus Understanding of sustainer or subscription-based marketing metrics and tactics Ability to manage multiple priorities Comfort communicating with donors and external partners Ability to apply sound judgement and to maintain donor data confidentiality Experience with telemarketing and/or email programs, preferred Experience with fundraising copy and scripts, preferred Experience analyzing campaign performance and making data-informed recommendations, preferred COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $108,254 (Level H), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
    $108.3k yearly Auto-Apply 7d ago
  • Deputy Director, Gift Planning Administration

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks a full-time position of Deputy Director of Gift Planning Administration in the Development Department of the ACLU's National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. The ACLU's passionate community of donors and activists is stronger than ever. The mission of the ACLU's Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union. We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support. WHAT YOU'LL DO Reporting to the Senior Director of Nationwide Leadership and Planned Gifts, the Deputy Director of Gift Planning Administration is responsible for using their knowledge of estate planning and administration, as well as the administration of life income gifts, to manage the organization's fiduciary, compliance, due diligence and management responsibilities with regard to charitable life income gifts and bequests received from trusts and estates. YOUR DAY TO DAY Lead a team currently consisting of a Manager and two Coordinators. Oversee the operations of the Gift Administration team, which includes monitoring the administration of trusts and estates in which the ACLU has an interest. Oversee due diligence, including examining fees, taxes and other costs that appear in accountings and other financial reports. Oversee management of a charitable gift annuity fund, charitable remainder trusts, and pooled income fund, including regulatory compliance, oversight of outside administrator, and compliance with board-approved investment guidelines. Oversee operational issues such as deceased annuitants, quarterly payments by check and direct deposit. As needed on a case-by-case basis, apply knowledge of trusts and estates, critical thinking, and creative problem solving to protect the organization's financial interests by developing strategies to resolve estate disputes. Retain and manage oversight of outside counsel representing the ACLU in litigation. Serve as main point of contact to coordinate litigation with ACLU's General Counsel's office and ACLU affiliates. Serve as a representative of the ACLU to outside parties. Fulfill fiduciary responsibilities of ACLU Foundation for various charitable remainder trusts including oversight of outside administrator, trust investments, payments and communication with donors and beneficiaries. Manage data, reporting, and systems. Ensure that stakeholders have access to relevant information about received and projected revenue. Oversee administrative processes and workflows, including process improvement and streamlining. Liaise with Revenue Operations, Finance Department, General Counsel's office, ACLU affiliates, and other internal stakeholders. Undertake special projects within the Development Department, as needed FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING J.D. strongly preferred alongside significant experience leading trust and estate administration, mediation, and litigation Ability to lead and supervise a team Strong interpersonal skills including ability to positively influence and persuade, and to use listening, diplomacy, and tact to build relationships Strong communication skills, including the ability to summarize complex issues, verbally and in writing, for attorneys and non-attorneys Ability to apply sound judgement and to maintain donor confidentiality Ability to focus on procedural details, facts and figures Ability to exercise flexibility and patience Interest in tax, financial and estate planning issues Ability to negotiate complex, high profile or sensitive agreements preferred Experience with evolving trends in charitable giving preferred Familiarity with fundraising databases preferred Experience working at complex national or international nonprofits preferred COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $188,816 (Level D), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
    $188.8k yearly Auto-Apply 7d ago
  • Cyber Security Engineer

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks applicants for the full-time position of Cybersecurity Engineer in the Information Security Department of the ACLU's National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. Director of Security Architecture & Engineering, this hands-on technical role is responsible for securing the ACLU's infrastructure, endpoints, and cloud services by reducing vulnerability risk, improving control enforcement, and operationalizing core data protection strategies. This role is ideal for a security engineer who thrives at the intersection of infrastructure, identity, and data - someone ready to roll up their sleeves to turn policy into technical enforcement. The engineer will drive progress across cloud posture, endpoint compliance, DLP, and insider risk detection, ensuring controls are not just defined but deployed, measurable, and resilient in production environments. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU). WHAT YOU'LL DO Reporting to the Director of Security Architecture & Engineering, the Cybersecurity Engineer will be accountable for executing core infrastructure and endpoint security priorities across cloud, network, and device environments. YOUR DAY TO DAY Implement and manage cloud security posture tooling and alerts, ensuring visibility into configuration drift, overexposure, and high-risk services. Lead the vulnerability management lifecycle - including scanning, prioritization, stakeholder coordination, remediation tracking, and reporting. Deploy and enforce secure configuration baselines across managed devices (Windows, mac OS, mobile), including disk encryption, patch compliance, and privileged access. Identify exposed services and reduce attack surface across infrastructure and endpoint environments using automation and policy-based enforcement. Develop and maintain secure configuration management practices across IAM, network segmentation, endpoint posture, and SaaS platforms. Engineer and support enterprise Data Loss Prevention (DLP) tooling, including policy definition, control enforcement, and incident response workflows across email, endpoint, and cloud. Implement and tune insider threat detection signals using endpoint telemetry, behavior analytics, and identity context, in coordination with Security Operations. Serve as a technical escalation point for endpoint, cloud, and identity security issues impacting control integrity or coverage. FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING Demonstrated experience in security engineering, cloud/infrastructure security, or endpoint protection. Strong working knowledge of DLP, data classification, and endpoint telemetry tooling (e.g., Microsoft Purview, Intune, Defender for Endpoint, Jamf, etc.). Hands-on experience with vulnerability management platforms and remediation coordination. Experience designing and deploying secure configurations across Windows, mac OS, and mobile environments. Familiarity with insider risk detection tooling or behavioral analytics platforms is a strong plus. Proficiency with scripting or infrastructure-as-code (e.g., PowerShell, Python, Terraform). Excellent communication and cross-functional collaboration skills, particularly across IT, Legal, and Privacy stakeholders. Commitment to securing digital systems in a mission-driven and rights-centered environment. COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $137,206(Level - F), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
    $137.2k yearly Auto-Apply 60d+ ago
  • Rapid Response Communications Strategist

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks applicants for the full-time, term-limited position of Rapid Response Communications Strategist in the Communications & Marketing Department of the ACLU's National office in New York, NY or Washington, DC. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is a two-year term-limited position. The ACLU Communications & Marketing department creates, maintains, and expands message narratives to engage our supporters and other target audiences, to help protect and expand civil liberties and civil rights, and illustrate the value and impact of the ACLU's transformational work. Through our messaging, engagement with newsmakers, our written content, creative branding, and visual identity, we encourage support for the ACLU and help to build a more perfect union. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU). WHAT YOU'LL DO Reporting to the Director of Strategic Communications, the Rapid Response Communications Strategist will support the ACLU's rapid response needs across issue areas, including immigration, abuse of power, national security, free speech and trans justice, among other issues. As issues surge and the ACLU takes action, from filing litigation to launching advocacy campaigns to organizing nationwide rallies, the rapid response strategist will work closely members of the communications and marketing team, as well as our affiliate, legal, policy, and advocacy colleagues to meet the moment with meaningful and high-impact communications. This individual will be a central player on our rapid response team, focusing on response work for the organization and across multiple issue areas. YOUR DAY TO DAY Prepare proactive communications plans and processes to help the team manage emerging issues with ample rapid response needs Write proactive and reactive materials for media, including statements, quotes, releases, and op-eds for rapid response news moments under urgent deadlines Prepare messaging materials including talking points, narrative documents, and Q&As for emerging issue areas, new legal challenges, and other rapid response needs Pitch reporters to land coverage, shape stories and ensure inclusion of our messaging and work in press Manage media outreach to broadcast, radio and podcast producers and bookers on behalf of organizational spokespeople Prepare messaging briefing documents to prepare organizational spokespeople for a range of media opportunities Organize and support the planning and execution of communications activations including press calls, press conferences, media stunts, rallies and more Manage media monitoring around breaking and developing news Project manage rapid response work across channels and departments to ensure coordinated and timely response Work with colleagues across our national political and advocacy department, legal team, affiliates, and partner organizations to reach alignment during rapid response moments Coordinate with colleagues across the communications and marketing team during rapid response moment to ensure messaging consistency and deliver on a range of tactics and products, including paid media, videos, social, blog content and more Work with storytelling team to amplify impactful stories during breaking news moments Manage rapid response needs during evening and weekend hours Help keep the department up to date on where the organization's posture during rapid response moments stands, how we're choosing to respond, and the outcome and impact of our response Engage in special projects and other duties as assigned FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING Experience working on communications strategies around complex legal and political issues such as immigration, reproductive rights, trans justice, free speech and more Background working on rapid response media engagement during high stakes moments Ability to write strong, compelling and media-worthy press materials on a range of civil rights and civil liberties issues under tight deadlines Strong relationships with reporters, editors, news bookers, producers and media stakeholders A proven track record of landing media opportunities and shaping meaningful press coverage Strategic insights and experience effectuating rapid response work to achieve quick alignment and turnaround on timely, complex organizational positions Demonstrated capacity to work collaboratively with multiple teams to achieve alignment on messaging, strategies and process Media savvy and interest in following a 24/7 news cycle Flexibility and comfort working evening and weekend hours as news breaks COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $108,254 (Level H), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
    $108.3k yearly Auto-Apply 18d ago
  • Legal Intern (Summer 2026) | City Bar Justice Center

    NYC Bar Association 3.8company rating

    NYC Bar Association job in New York, NY

    Job Description Legal Intern (Summer 2026) | City Bar Justice Center DURATION: The City Bar Justice Center's 2026 Summer Internship Program will run from approximately May 26, 2026 - July 31, 2026. HOURS: Approximately 35 hours/week | Hybrid schedule COMPENSATION: The internship is unpaid. Consideration will be given to candidates who secure academic credit or funding for this internship through their school. We can verify hours and responsibilities and submit necessary reports for students who obtain outside funding. About the City Bar Justice Center The City Bar Justice Center - the largest division of the New York City Bar Association's charitable affiliate, the City Bar Fund - furthers access to justice by addressing unmet civil legal needs of New Yorkers struggling with poverty and other systemic socioeconomic barriers. The Justice Center mobilizes law firms, corporate legal departments, and other legal institutions to provide pro bono legal services; educates the public on pertinent legal issues; fosters strategic community relationships; and impacts public policy. The Justice Center's dozen civil justice projects, including the most comprehensive civil legal hotline in New York, are led by a staff of dedicated attorneys and professionals who provide high-quality civil legal services through brief advice and information, referrals, and both limited scope and extended representation that benefit more than 25,000 New Yorkers each year. About the 2026 Summer Law Student Internship Program The City Bar Justice Center seeks motivated law school students for its Summer 2026 Internship Program. Candidates should be self-starters with strong organizational and oral and written communication skills and a proven commitment to social justice and legal advocacy on behalf of communities facing systemic barriers. Working under the supervision and mentorship of Justice Center attorneys and professionals with expertise in their respective fields, interns may conduct client intake, assist in drafting legal documents, help at legal clinics, draft research memos, and assist with other tasks necessary to run an efficient, client-centered legal services office. Summer interns also learn about the broad range of Justice Center projects through informal “Pro Bono Hour” presentations and participate in other professional development as well as social/networking opportunities. Read the following insights from one of our 2025 summer interns below, and click here to learn more. “ At the City Bar Justice Center, I learned how to effectively engage with clients, perform research on complex legal questions, and apply my knowledge to real-world situations. I believe that my experience here has been instrumental to my personal and professional development. ” - Patrice Charlemagne, Federal Pro Se Legal Assistance Project (EDNY) Intern Projects with summer intern openings in 2026 are listed below: Consumer Bankruptcy Project/Homeowner Stability Project Federal Pro Se Legal Assistance Project (Eastern District of New York) Immigrant Justice Project Planning And Estates Law Project/Legal Hotline Shelter Advocacy Project Application Process You'll be required to submit a resume, cover letter indicating which participating project(s) listed above you are most interested in, unofficial transcript, and brief writing sample (under 3 pages). Incomplete applications will not be considered. Applications will be reviewed on a rolling basis starting in December. Interviews will begin in early January. The City Bar Justice Center is a proud equal opportunity employer, and we particularly encourage applications from candidates belonging to communities historically under-represented in the legal profession. We actively seek a diverse applicant pool and encourage candidates of all backgrounds and unique experiences to apply. We welcome diversity of all kinds. It is our policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity), sexual orientation, disability, arrest or conviction record, pregnancy, credit history, salary history, caregiver status, marital status, partnership status, or status as a victim of domestic violence, stalking and sex offenses, religion, sex, genetic information, military status, unemployment status or any other characteristic as protected by law. With regard to the Americans with Disabilities Act and other related laws, the organization will endeavor to make reasonable accommodations for persons due to their religious beliefs, disability, pregnancy, childbirth or related medical condition or because the individual was a victim of domestic violence, sexual violence or stalking. Powered by JazzHR W02UxQ10Hp
    $62k-84k yearly est. 29d ago
  • Principal and Leadership Gifts Associate

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks applicants for the full-time position of Principal and Leadership Gifts Associate in the Development Department of the ACLU's National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. The ACLU's passionate community of donors and activists is stronger than ever. The mission of the ACLU's Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union. We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by engaging donors about how they wish to engage, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU). WHAT YOU'LL DO Reporting to the Associate Director, Executive Portfolio, the Principal and Leadership Gifts Associate provide fundraising, research, and administrative support to the Principal and Leadership Gifts teams. YOUR DAY TO DAY Maintain and enter donor-related communications and data to our CRM. Ensure accurate record-keeping, data hygiene, financial and pledge reporting & timely gift processing Assist in the preparation of donor strategy briefing papers, funding proposals, reports, and talking points Edit and send gift acknowledgement letters as well as assist with other donor stewardship documentation and communication Support and contribute to the unit's business processes, including managing donor database records, moves management, performance reporting, coordinating solicitation resources, scheduling meetings, and administering budget and expense reports Facilitate research on donors and prospects Draft, edit, and proofread donor communications, and maintain working knowledge of relevant ACLU issue areas and activities Provide production support for donor meetings, small group events, and donor communications Manage staff travel, including coordination and prioritization of ACLU national and affiliate for donor visits Handle special projects and other duties as assigned FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts MINIMUM QUALIFICATIONS Excellent interpersonal skills and the ability to represent the organization to donors as well as interface with all levels of staff and volunteers while maintaining tact, diplomacy and confidentiality Excellent organizational skills and ability to manage multiple projects; superior attention to detail with strong follow-through Strong verbal communication, writing, proofreading, and editing skills Ability to apply sound judgment to share information internally and externally, and serve as a resource for others Ability to proactively contribute to assigned as well as unassigned tasks and projects, and work independently and with others to identify and solve problems PREFERRED QUALIFICATIONS Knowledge of, or desire to learn about, the major gift fundraising field Familiarity with office software and fundraising databases Experience working at complex, fast-paced national or international nonprofits COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $85,596 (Level J), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
    $85.6k yearly Auto-Apply 4d ago
  • Application Security Architect

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks applicants for the full-time position of Application Security Architect in the Information Security Department of the ACLU's National office in New York, NY . This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This role will define how secure applications are designed, integrated, and maintained across the ACLU's cloud, SaaS, and hybrid environments. You'll lead efforts to embed security throughout our software development lifecycle (SDLC), own our internal Security Architecture Review (SAR) process, and guide secure integration practices for highly customized platforms and other third-party applications critical to our civil liberties mission. The AppSec Architect will partner closely with product and platform teams, Tech Engineering, Devops, IT, and affiliates to assess and mitigate risks associated with application design, data flows, integrations, and third-party software usage. You'll help set and enforce security standards, perform hands-on threat modeling, define secure development and deployment patterns, and directly support high-impact systems involving donor data, legal case workflows, and internal operational apps. This hands-on technical leadership role will own and drive the ACLU's application security efforts across both internally developed and externally adopted applications. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU). WHAT YOU'LL DO Reporting to the Director, Security Architecture & Engineering, the Application Security Architect will define and drive the ACLU's application security roadmap-from code to cloud, and everything in between. YOUR DAY TO DAY Lead the ACLU's Application Security Program, owning the InfoSec SDLC strategy and continuous improvement of application-layer security across cross-functional teams. Own the Security Architecture Review (SAR) process, including intake, risk evaluation, documentation, and partner engagement. Perform and guide threat modeling for new applications, integrations, and high-risk workflows-including financial systems, legal platforms, and supporter/donor tools. Define secure design patterns for authentication (OAuth/OIDC), secrets management, API authorization, session handling, and data flow protections across internal and third-party systems. Evaluate, deploy, and maintain AppSec tooling such as SAST, DAST, SCA, API security tools, and secrets detection platforms, based on risk and developer stack alignment. Partner with stakeholders to assess internal cloud apps, low-code tools, and internal workflow automations for security risks. Oversee application-layer vulnerability triage, analysis, and escalation-including issues from internal testing, coordinated disclosure, and external penetration testing. Collaborate with platform owners of high-risk SaaS platforms to validate that application-level security controls-authZ, audit logging, IP allowlists, token lifetimes, etc.-are in place and enforced. Ensure application-layer security extends across data ecosystems, including ETL and reverse ETL pipelines, data warehouse platforms (e.g., Redshift, Snowflake), and high-risk integrations that move or transform sensitive donor, legal, or supporter data between internal systems and external SaaS tools. Identify and reduce emerging application-layer risks related to AI adoption, including prompt injection, model abuse, insecure integrations with LLM APIs, and exposure of sensitive data through AI-powered features or automations. FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING Extensive experience in application or product security, secure software development, or DevSecOps architecture. Practical experience designing and implementing secure SDLC, AppSec testing workflows, or automated CI/CD security gates. Deep understanding of common software vulnerabilities (e.g., OWASP Top 10), secure coding practices, and threat modeling methodologies. Familiarity with GitHub Actions, modern SaaS stacks, and secure API design principles. Familiarity with CMS tooling (e.g., Drupal, WordPress), cloud computing platforms (e.g., GCP, Azure, AWS), and containerization environments (e.g., Kubernetes, Docker, ECS). Experience securing data pipelines and warehouse environments, with a focus on protecting structured data. Experience partnering directly with developers and product teams to influence secure outcomes. Excellent communication skills, especially when translating technical issues into business risk language. COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $161,123 (Level - E), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
    $161.1k yearly Auto-Apply 60d+ ago
  • Senior Special Education Policy Manager or Special Education Policy Manager

    Advocates for Children of New York 3.9company rating

    New York, NY job

    Job Description Advocates For Children (AFC) is a dynamic social justice organization that strives to ensure a high-quality education for New York students who face barriers to academic success, focusing on students from low-income backgrounds. AFC works on behalf of children and youth who are at greatest risk of academic failure due to poverty, race, ethnicity, disability, homelessness, immigration status/limited English proficiency, or involvement in the child welfare or juvenile/criminal legal systems. We use uniquely integrated strategies to advance systemic reform, empower families and communities, and advocate for the educational rights of individual students. AFC grounds our work in our organization's values: Family-Centered: We listen to what families want for their children and empower them with information and support. Expertise: We ground our advocacy in more than 50 years of experience with the NYC public schools and deep knowledge of the legal and education systems affecting the students and families we serve. Passion: We are united by our unrelenting drive to dismantle obstacles to education and our unwavering dedication to NYC's students and families. Community: We foster collaboration and inclusive practices within our team and with outside partners so we can learn from different perspectives and unite in advancing our common goals. Justice: We view the law as a powerful tool to bridge gaps in access to education and help families from under-represented communities fight for their rights. Impact: We recognize that our value lies in the difference we make in the lives of students and their families and push ourselves to achieve concrete results. For more information on AFC, see www.advocatesforchildren.org. JOB SUMMARY AFC seeks a Senior Special Education Policy Manager or a Special Education Policy Manager, depending on experience and qualifications of the selected candidate. This role will lead our policy work advocating to strengthen education for students with disabilities in New York City. The role will coordinate a large coalition focused on special education in New York City and also coordinate advocacy for AFC's policy priorities related to students with disabilities at the city and state levels. AFC's policy priorities are based on our on-the-ground experience helping thousands of individual families navigate New York City's education system every year. A Senior Special Education Policy Manager would be expected to fulfill the responsibilities below with a higher degree of independence, strategic leadership, and policy expertise. This position will report to AFC's Policy Director. PRIMARY DUTIES AND RESPONSIBILITIES Responsibilities include, but are not limited to, the following tasks: Coordinate with AFC staff to develop and advocate for AFC's policy priorities related to students with disabilities. Lead and support the Action for Reform in Special Education (ARISE) Coalition, a coalition of more than 120 parents, educators, and advocacy organizations working to improve the day-to-day experiences and long-term outcomes of students with disabilities in New York City. Coordinate with AFC staff to identify trends in AFC's casework and develop strategies to address systemic barriers to education for students with disabilities. Track, monitor, and analyze proposed changes in policy and practice, legislation, regulations, and budget proposals at the city and state levels related to students with disabilities. Represent AFC and/or ARISE in meetings with policymakers such as NYC Department of Education staff and legislative staff, as well as at community forums, press conferences, and legislative hearings. Draft policy letters, fact sheets, issue briefs, reports, action alerts, press releases, memos, case examples, social media content, and other written materials to advance AFC's and/or ARISE's policy goals. Prepare materials for meetings with policymakers and respond to requests for information related to special education policy from policymakers, advocacy groups, the media, and the public. Support impacted families and other stakeholders in participating in advocacy efforts such as testifying and speaking with the press. Conduct research on issues related to special education by reviewing existing literature and web resources and interviewing stakeholders. Draft, update, and disseminate informational materials for parents and professionals on education policy affecting students with disabilities and conduct trainings and speak to groups related to this topic. Set annual goals for special education policy advocacy, monitor progress, and provide reports as needed. Write grant reports and proposals relating to special education policy work. QUALIFICATIONS Understanding of and alignment with AFC's mission. Please review AFC's work at advocatesforchildren.org. Strong commitment to advancing AFC's policy priorities. BA or BS degree required. Master's degree or equivalent in public policy, law, or a related field is preferred. For the Special Education Policy Manager role, candidates should have at least 5 years of relevant experience. For the Senior Special Education Policy Manager role, consistent with AFC's guidelines for becoming a senior manager, candidates should have at least 8 years of relevant experience, including at least 3-5 years of experience managing projects and/or teams. Knowledge of special education law and policy is strongly preferred. Knowledge of the NYC education system is preferred. Knowledge of the NYC legislative and budget processes is preferred. Excellent written and oral communication skills, including ability to adapt style for length and intended audience. Strong interpersonal skills and ability to effectively engage across cultures, identities, and ethnicities. Experience working in coalitions and the ability to work in a team environment with diverse colleagues and allies. Experience leading coalitions or other collective efforts successfully is a plus. Strong organizational skills, ability to set priorities, and comfort with working on multiple issues and projects at the same time. Highly detail-oriented. Ability to work independently and as part of a team. Strong analytical skills and ability to think and plan strategically. Desire to learn, both as an individual and as part of an organization, and apply diversity, equity, inclusion, and anti-racism principles. Proficient with Microsoft Office products, including Word and Excel. Fluency in Spanish is a plus, but is not required. Ability to work occasional evenings and weekends and to travel periodically within NYS. APPLICATION INSTRUCTIONS Candidates should submit a resume and cover letter highlighting why they are interested in this role at AFC and how their experience aligns with the Senior Special Education Policy Manager or Special Education Policy Manager position, including any personal or professional experience that demonstrates their connection to the populations AFC serves. The position is available immediately, and resumes will be reviewed on a rolling basis. Due to the high volume of applicants, only qualified candidates will be contacted. COMPENSATION This is a full-time position, with a salary in the $76,385 to $84,000 range for the Special Education Policy Manager position and in the $89,116 to $110,000 range for the Senior Special Education Policy Manager position, depending on experience, and includes a comprehensive benefits package. This position is expected to work at least 2 days a week in the office and may generally work remotely on the remaining days. ADDITIONAL COMPENSATION INFORMATION AFC's current compensation package includes medical and dental insurance, with a plan option that covers full payment of medical plan premiums for staff and their qualified dependents. AFC has generous time-off policies that include 10 federal holidays, office closure between Christmas and New Year's Day, and 15 vacation days and 15 paid time off days in the first year of employment. AFC also offers a 403(b) plan with a fully vested employer match and coverage of the premium cost of life insurance and short-term and long-term disability insurance. AFC is an equal opportunity employer that actively seeks to recruit and retain a diverse staff and encourages all applications including from people of color, persons with disabilities, parents of persons with disabilities, persons of diverse sexual orientations, gender identities or gender expressions and persons of diverse socioeconomic backgrounds. AFC is committed to providing access, equal opportunity, and reasonable accommodation when requested by a qualified applicant or employee with a disability or other protected characteristic. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. For more information and to request an accommodation, contact Human Resources at HR@advocatesforchildren.org.
    $76.4k-84k yearly 5d ago
  • Customer Relations Representative/Web Program Specialist

    NYC Bar Association 3.8company rating

    NYC Bar Association job in New York, NY

    Customer Relations Representative/Web Program Specialist DEPARTMENT: Customer Relations & Membership/Programs Customer Relations Manager FLSA STATUS: Non-Exempt The New York City Bar Association (City Bar), founded in 1870, is a voluntary association of lawyers and law students. The City Bar's mission is to equip and mobilize the legal profession to practice with excellence, promote reform of the law, and uphold the rule of law and access to justice in support of a fair society and the public interest in our community, our nation, and throughout the world. DEPARTMENT FUNCTION The Customer Relations Department is the direct connection between City Bar members, customers and prospects and the broad array of membership benefits, programs (including Continuing Legal Education-CLE), events, and other services. The Department aims to exceed customer expectations by responding to all member/customer visits, calls, emails, and requests in an expeditious, accurate, courteous and professional manner. The goal of the Customer Relations Department is to deliver outstanding customer service to our members, customers, faculty and guests. The Programs Department offers various types of programs for attorneys to update and continue their education in the law as well as earn required Continuing Legal Education (CLE) credit. In addition to the approximately 130 discrete live programs, we offer live webcasts, online/on demand programs and DVDs/CDs. The excellent quality of the programs is on the level of long-standing organizations whose sole business purpose is CLE. In addition to New York, we are accredited in the States of California, New Jersey and Pennsylvania. JOB FUNCTION This role serves as the primary administrative and technical support contact for online programs to ensure that all program needs, technical and logistical components are in place to ensure that programs are executed seamlessly. AREAS OF RESPONSIBILITY include, but are not limited to: Set up, configure and handle modifications to online programs using software applications and databases. In conjunction with ITS and the department head, provide internal and external technical support to ensure the high performance, integrity and reliability of online programs. Assist with generating online usage reports, polls, and surveys, tracking attendance, and providing certificates of attendance to attorneys for accredited states. Maintain effective communication with all online web partners. Create, maintain and send program documents to online web partners for live webcast/webinars and on-demand programs. Upload program documents for live webcast/webinar and on-demand programs. Track and maintain accurate monthly accreditation reports for live webcast and on-demand programs. Create value for the City Bar member and customer by providing exceptional customer service. Handle heavy volume of customer service calls and emails. Identify and access customer's needs to achieve satisfaction and build relationships. Attract potential members by proactively suggesting information about our benefits, services and products. Provide in-take of membership requests, small law firm transactions, CLE, other programs and event registrations by phone visits, or email. Understand membership benefits, policies, qualifications and their various categories, MCLE requirements and CLE policies. Provide support at programs (including CLE) and membership events as required. Accurately process credit card and check payments, refunds and cancellations for membership, programs and events. Other responsibilities as assigned. QUALIFICATIONS, SKILLS & REQUIREMENTS Associate level degree or higher, or equivalent experience Minimum one year of experience in a customer service environment Can successfully work collaboratively as part of a team as well as independently Excellent communication skills, both verbal and written High attention to detail, adherence to deadlines, strong judgment Ability to manage multiple projects and meet deadlines Self-motivated and able to assume responsibility and work autonomously in a professional and results-oriented manner Ability and desire to provide excellent customer service Strong computer skills including Microsoft Office Suite; willing to embrace new technology Experience with iMIS, Freestone, HTML, a plus Flexibility to work evening hours and early mornings, when needed for programs held before and after general work hours This position will have a hybrid work schedule. Employee will generally be expected to work in-person 3 days each week and must be flexible for specific days needed. In-person attendance is also required for evening hours and early mornings, when required for programs held before and after general work hours (advance notice is provided). The hybrid schedule is subject to review and revision based on departmental needs. Candidates must be authorized to work in the United States. We are not able to sponsor visas for this position. COMPENSATION AND BENEFITS Starting salary for this role is $49,000 - $52,000 annually (based on experience) for a 35-hour work week, plus additional pay for hours worked beyond 35/week. We provide a competitive benefits package including generous paid time off (vacation, personal, sick time, holidays including closing between Christmas and New Year's day, day off for volunteer work, extra time off in summer), choice of medical plans (some offered at almost no charge to employee), dental, vision, 401K, life insurance, commuter benefits program, Employee Assistance Program, short-term/long-term disability insurance, employee discounts, and more! HOW TO APPLY It is suggested that candidates include a cover letter explaining they are interested in the position, along with their resume. Note: A minimum of three professional references will be required later on in the process for candidates being given serious consideration. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. We welcome all kinds of diversity. It is the policy of the Organization to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity), sexual orientation, disability, arrest or conviction record, pregnancy, credit history, salary history, caregiver status, marital status, partnership status, or status as a victim of domestic violence, stalking and sex offenses, religion, sex, genetic information, military status, unemployment status or any other characteristic as protected by law. With regard to the Americans with Disabilities Act and other related laws, the City Bar will endeavor to make reasonable accommodations for persons due to their religious beliefs, disability, pregnancy, childbirth or related medical condition or because the individual was a victim of domestic violence, sexual violence or stalking.
    $49k-52k yearly Auto-Apply 5d ago
  • Director of Editorial Strategy & Storytelling, Brand Studio

    ACLU of Illinois 4.0company rating

    New York, NY job

    ABOUT THE JOB The ACLU seeks a full-time Director of Editorial Strategy & Storytelling in the Marketing & Communications Department of the ACLU's National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. The ACLU Marketing & Communications Department creates, maintains, and expands message narratives to engage our supporters and other target audiences, to help protect and expand civil liberties and civil rights, and illustrate the value and impact of the ACLU's work. Through our messaging, engagement with newsmakers, our written and social content, branding, and visual identity, we encourage support for the ACLU and help to create a more perfect union. WHAT YOU'LL DO Reporting to the Head of Brand Studio, the Director of Editorial Strategy & Storytelling is a senior leader within the Brand Studio unit of the Communications & Marketing team. They are charged with aligning and advancing the organization's storytelling and editorial strategy across teams and platforms. This role leads the development of a unified editorial vision that connects content across the ACLU's ecosystem - through editorial planning, creative campaign building, story gathering infrastructure, ethical storytelling practices, and deep cross-functional collaboration. The Director of Editorial Strategy & Storytelling will work closely with the Head of Brand Studio to guide narrative priorities across departments, ensuring that storytelling efforts are rooted in strategy and research, aligned with advocacy goals, and designed to grow and diversify the ACLU's audience in ways that support the needs of local, state and national ACLU entities. The ideal candidate is a strategic storyteller with exceptional writing, research and project management skills, capable of translating complex legal and policy issues into accessible narratives and sourcing powerful stories and storytellers who bring our broad civil liberties agenda to life. Equal parts editorial architect, research translator, and creative campaign strategist, the Director of Editorial Strategy & Storytelling will partner with the Head of Brand Studio to lead a coordinated storytelling roadmap and editorial calendar that aligns with the ACLU's legal, policy, and advocacy priorities. They will build and manage a centralized story bank to elevate impactful narratives and storytellers, and transform complex legal, policy, and research insights into clear, values-driven storytelling. The Director of Editorial Strategy & Storytelling manages the Managing Editor and Content Writer, providing editorial guidance, mentorship, and strategic direction to help them deliver consistent, high-quality content that aligns with the ACLU's voice and goals. They will also oversee the ACLU's editorial style guide, story gathering protocols, and ethical storytelling practices, serving as the organization's go-to resource for how stories are collected and told - setting standards, coaching staff, and providing training on strategic, inclusive, and trauma-informed storytelling that aligns with the ACLU's values and the communities we serve. YOUR DAY TO DAY Team Management & Development Lead and support a high-performing editorial team, including the Managing Editor and Content Writer, fostering a collaborative and inclusive environment that prioritizes mentorship, growth, and creative excellence. Provide clear direction, timely feedback, and meaningful growth opportunities to elevate editorial impact. Partner with the Managing Editor to oversee the team's editorial workflow and project timelines, ensuring an equitable distribution of work Manage vendor relationships and freelance contributors, including sourcing, contracting, and ensuring timely, high-quality deliverables. Editorial Leadership Lead the development and implementation of a unified, organization-wide editorial calendar in collaboration with the Head of Brand Studio, Marketing Channels, Owned Digital Engagement, and Strategic Communications. Align storytelling across teams and platforms to support key moments - from advocacy and policy pushes to landmark legal cases, original research, and culturally resonant opportunities. Develop and implement workflows, planning frameworks, and tracking systems that enable seamless editorial coordination, ensuring storytelling efforts are timely, strategic, and aligned with departmental and organizational priorities. · Partner with Analytics, Strategic Communications Operations, Marketing Channels, and Digital Engagement teams to track the performance and resonance of key narratives and use insights to refine editorial priorities and content strategy. Support affiliate-level storytelling by evaluating needs across the network, developing guidance and training programs, and incorporating affiliate-story gathering into national-led efforts. Editorial Standards & Practices Steward and evolve the ACLU's Editorial Style Guide and Story Gathering Guide - ensuring clarity, consistency, inclusive language, and ethical storytelling practices are embedded across all external content and socialized across departments. Partner with the Design Department to establish editorial best practices for written reports and visually driven ACLU publications. Respond to internal inquiries related to brand voice, narrative framing, and story usage across the organization. Provide training, guidance, and capacity-building workshops to staff and affiliates on ethical, strategic, and trauma-informed storytelling practices. FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING Extensive experience leading editorial strategy, storytelling, or communications within a mission-driven organization, newsroom, or advocacy environment. Exceptional writing, editing, and research synthesis skills, with a demonstrated ability to translate complex legal, policy, or research materials into clear, accessible, and compelling narratives. Proven ability to work across large, complex organizations to build processes that align priorities, reduce redundancies, and strengthen collaboration, particularly in siloed or overlapping work environments Deep understanding of ethical, inclusive, and trauma-informed storytelling practices, including experience sourcing and working with storytellers from historically marginalized communities. Experience leading and mentoring high-performing teams, including managing editorial workflows, fostering professional growth, and cultivating a collaborative and inclusive creative environment. Experience giving tough feedback and improving performance. Strategic thinker with a strong grasp of campaign development, audience engagement, and narrative strategy across digital platforms such as blogs, podcasts, video, and social media. Familiarity with editorial calendar development, story banking systems, and tools that support cross-team content coordination. Experience collaborating with legal, policy, marketing, and digital teams to identify strategic storytelling opportunities aligned with organizational priorities. Strong project and time management skills, with experience overseeing vendors, managing budgets, and coordinating timelines and deliverables. · Familiarity with Microsoft and Asana tools Ability to balance long-term planning with fast-paced, real-time storytelling demands, especially during major legal or policy developments. COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $188,816 (Level D), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
    $188.8k yearly Auto-Apply 11d ago

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