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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Spokane, WA | $38,542 | $18.53 |
| 2 | San Jose, CA | $36,726 | $17.66 |
| 3 | New York, NY | $36,590 | $17.59 |
| 4 | Chicago, IL | $35,979 | $17.30 |
| 5 | Jersey City, NJ | $35,959 | $17.29 |
| 6 | Milwaukee, WI | $35,797 | $17.21 |
| 7 | Denver, CO | $35,439 | $17.04 |
| 8 | Norwalk, CT | $35,328 | $16.98 |
| 9 | Fargo, ND | $34,894 | $16.78 |
| 10 | Raleigh, NC | $34,307 | $16.49 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $113,047 | $54 | - |
| 2 | Customer Liaison | $99,578 | $48 | - |
| 3 | Customer Service Senior Associate | $93,600 | $45 | - |
| 4 | Customer Account Executive | $89,440 | $43 | - |
| 5 | Customer Service Executive | $84,964 | $41 | - |
| 6 | Customer Care Executive | $81,385 | $39 | - |
| 7 | Service Operator | $81,046 | $39 | - |
| 8 | Sales Agent | $80,044 | $38 | 3 |
| 9 | Customs Consultant | $77,925 | $37 | - |
| 10 | Outbound Sales Representative | $77,683 | $37 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Prudential Retirement Insurance And Annuity Co | $38,457 | $18 | - |
| 2 | Piper Jaffray | $36,432 | $18 | 1 |
| 3 | Farmers Insurance | $36,143 | $17 | 78 |
| 4 | Prudential Financial | $36,094 | $17 | - |
| 5 | Northwestern Mutual | $35,127 | $17 | 24 |
| 6 | Aetna | $35,065 | $17 | - |
| 7 | MassMutual | $34,814 | $17 | 8 |
| 8 | MetLife | $34,761 | $17 | 37 |
| 9 | Equitable Holdings | $34,430 | $17 | - |
| 10 | Mutual of Omaha | $34,035 | $16 | 6 |
| 11 | M&T Bank | $33,636 | $16 | 9 |
| 12 | Western & Southern Financial Group | $33,381 | $16 | 1 |
| 13 | American Family Insurance | $33,144 | $16 | 25 |
| 14 | Morgan Stanley | $33,032 | $16 | 249 |
| 15 | Transamerica Corporation | $32,850 | $16 | 2 |
| 16 | Federal Deposit Insurance | $32,644 | $16 | - |
| 17 | Citi | $32,599 | $16 | 18 |
| 18 | Bankers Life Insurance Company | $32,465 | $16 | - |
| 19 | Aflac | $31,940 | $15 | - |
| 20 | American Income Life Insurance | $30,607 | $15 | - |