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Working at Newegg

Zippia Score 4.3

Overview

JobsSalaryRevenue

Reviews

HistoryDemographicsCompetitorsCEO & ExecutivesFAQs

Newegg Overview

Industry
Online Retail
Revenue
$2.7B
Headquarters
Employees
2,500
Founded In
2001
Website
Organization Type
Public
CEO
Anthony Chow
Social Media

Newegg is an internet company focusing on the sale of consumer electronics, smart home devices, and gaming products. Founded in 2001, this leading tech-focused e-retailer has expanded its global reach to over 70 countries in North America, Europe, Asia Pacific, Latin America, and the Middle East. The company consistently ranks as one of the best online shopping destinations, regularly earning industry-leading customer service ratings.

Headquartered in City of Industry, California, Newegg is led by its current CEO Anthony Chow. With a team of 2,500 employees and an annual revenue of $2.6 billion, the company has established itself as a major player in the internet and retail industry. Newegg offers a comprehensive selection of the latest products to its tens of millions of registered users, solidifying its reputation as a top destination for tech enthusiasts and consumers.

Newegg's Mission Statement

Committed to becoming the most loved and trusted marketplace on the web. We tirelessly pursue these goals by offering a superior shopping experience, rapid delivery and stellar customer service.

2.3/5

Newegg employee reviews

Based on 3 ratings

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Job openings at Newegg
25 Positions
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Newegg employee reviews

Newegg employee reviews
2.3/5

Based On 3 Ratings

Work At Newegg? Share your experience.
Employee Reviews
profile
1.0
A zippia user wrote a review on Jul 2023
Pros of working at Newegg

Benefits and the peoplel you work with.

Cons of working at Newegg

Micromanaging, management, wasteful spending, no vision on future outlook, no growth, quarterly layoffs, and the list goes on.

Newegg Benefits

Many great peoplel there, benefits are actually not bad.

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1.0
A zippia user wrote a review on Jun 2023
Newegg Benefits

401K

Pros of working at Newegg

Not much

Cons of working at Newegg

toxic culture, low pay and no importance what you actually want to do

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5.0
A zippia user wrote a review on Jul 2019
Pros of working at Newegg

Though it has had its flaws and fair share of disagreeable people, it gets most things right. I have encountered a slew of wonderful people there. They promote within. It’s a healthy environment in that many of the people working there bring on their kids, parents, spouses, girlfriends, boyfriends, cousins, brothers, sisters and so forth. I have never worked at a place where you get to witness co-workers getting married, having children, etc (this is many couples). I’ve seen multiple pregnant women working together without fear of being let go. They LISTEN to their employees from the bottom up. There is an overall culture of resolution-minded helpfulness, as it’s in the work they do every day, and spills out into co-worker interaction. We get free food on mandatory overtime days and holidays, (but holidays are off so we get free food the day before.)

Cons of working at Newegg

The training may have upgraded in recent years, it’s been awhile, but I would say it was awful when I got hired. They spend weeks rushing through an UNBELIEVABLE amount of information for daily operations, and give you very little time of field training on calls, before they throw you on the floor where customers scream in your ear about getting their refund. It’s an unbelievable amount of processes to know about, making the first 4 - 6 months insanely stressful. I have seen people break down crying, march out of the building, etc. The QA agents in my day were grossly overbearing. I seriously would have quit from the stress levels if it hadn’t been for my then boyfriend encouraging me and helping me, since I had waited long for a full time job and really needed the money. After 4 -6 months, the job got a lot easier for me, though it’s still a tough job dealing with the customers. Though there are a fair share of pleasant customers, I seriously think this place has the rudest customers of all time, and the customer would have to do something unbelievably awful to get suspended. Agents get cussed at weekly. Many customers try to abuse the system and harass agents for courtesy credits. Some customers harass agents with sexist or even racist remarks. I know none of this is the company’s fault, but it doesn’t seem like there’s anything in place to discourage nastiness on the customers end.

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The team at Newegg

  • The founders of Newegg are Fred Faching Chang and Ken Lam.
  • The key people at Newegg are Anthony Chow, Fred Faching Chang and Ken Lam.
Key People
Anthony Chow
Fred Faching Chang
Ken Lam

Newegg Rankings

Newegg is ranked #4 on the Best Companies to Work For in Whittier, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Newegg salaries

Average Newegg Salary
$61,396
yearly
$29.52 hourly
Updated March 14, 2024

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Newegg diversity

9.4
Diversity Score
We calculated Newegg’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Newegg’s workforce.
Newegg diversity summary. Zippia estimates Newegg's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Newegg's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Newegg's workforce.
  • Newegg has 2,500 employees.
  • 41% of Newegg employees are women, while 59% are men.
  • The most common ethnicity at Newegg is White (39%).
  • 29% of Newegg employees are Asian.
  • 22% of Newegg employees are Hispanic or Latino.
  • The average employee at Newegg makes $61,396 per year.
  • Employees at Newegg stay with the company for 4.1 years on average.

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Newegg Financial Performance

9.8
Performance Score

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Newegg FAQs

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Updated March 14, 2024

Zippia gives an in-depth look into the details of Newegg, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Newegg. The employee data is based on information from people who have self-reported their past or current employments at Newegg. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Newegg. The data presented on this page does not represent the view of Newegg and its employees or that of Zippia.

Newegg may also be known as or be related to Newegg, Newegg Inc, Newegg Inc. and Newegg, Inc.